Roto-Rooter Plumbing & Water Cleanup
Located in Olathe, Kansas
Address: 803 S Clairborne Rd, Olathe, KS 66062, United States
Phone: +1 913-828-4117
Rating: 4.9
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-24 - Rating: 5)
Great service as always. Iāve used Rotor Rooter many times over the years and the service call I had to day is what Iāve come to expect. Prompt arrival, full explanation of what work will be done, and recommendations to prevent the issue reoccurring after the service visit. I would highly recommend Rotor Rooter for your plumbing needs. -
Review 2 (2024-09-06 - Rating: 5)
Brandon did such a great job! Weāve had him and Chris out on multiple occasions for different work and they always get the job done quickly and efficiently. Highly recommend! Thank you! -
Review 3 (2024-12-12 - Rating: 5)
Jim was great. He was fast and explained everything. Shout out to the lady dispatcher because she was so calm and patient when I was having a rough morning. -
Review 4 (2024-11-20 - Rating: 5)
Mr. Aaron is very professional, friendly & transparent. He fixed the issue of swum pump, initially by doing a work around to stop the overflow of the water at night. He came in the morning with the necessary equipments and installed a new swum pump. We are satisfied and got a peace of mind now. Thank you for the diligent work.Getahun Demessie -
Review 5 (2024-08-28 - Rating: 5)
Skylar, from Roto-Rooter Plumbing was about as professional, efficient, thorough, and courteous as any service providers weāve experienced - and weāve seen many maintenance guys over the decades.We were in need of a soft water system and a leaky toilet, and he was prompt, honest, and most importantly super thorough and professional. I would 100% recommend him, if anyone has plumbing problems fixed or needs maintenance services. -
Review 6 (2024-10-28 - Rating: 5)
Roto-Rooter came out within one hour of our call on a Sunday afternoon right when the Chiefs game was starting. The technician was nice and professional, and he took care of our problem in less than an hour. He even took time to explain how we could avoid having this issue again. What a great employee...thank you Roto-Rooter. -
Review 7 (2024-07-29 - Rating: 5)
He was awesome!!!! Quick response and quick work! Totally worth every cent!!! And super nice, respectful Iād highly recommend him to anyone!!! Will definitely use agian if needed. Not only did he fix the problem he educated me on how to prevent the problem in the future. -
Review 8 (2024-07-14 - Rating: 5)
Great job by the company. The techniciansĀ arrived as promised and did a great job. A special Thank You! to Bradley Turner. He was knowledgeable, responsive, patient andĀ helped a lot with communicating with my insurance company whoĀ wasĀ very unresponsive. Thank you very much! I would definitelyĀ recommend Roto-Rooter. -
Review 9 (2024-12-02 - Rating: 5)
Skylar arrived as scheduled. Professional and courteous. Provided explanation of work to be done and charges. Excellent experience! -
Review 10 (2024-07-20 - Rating: 4)
Fast service and they got the job done. The price, however, was very high. Ive had the same service done by other companies, on an emergency basis, on a Sunday, like this was and paid less than half. Lesson learned. This is the price you pay for a company that runs commercials and has fancy trucks, unfortunately. Also, they called to schedule a camera inspection, that they said I requested. Which I didnt. -
Review 11 (2024-12-26 - Rating: 5)
At my door within 45 minutes of call and issue fixed within 15 minutes. Great service. -
Review 12 (2024-09-19 - Rating: 5)
Brandon came quick and helped us out. Was friendly and knowledgeable and most of all didnt leave a mess for me to clean up. Highly recommend. ššš -
Review 13 (2025-01-03 - Rating: 5)
They did a great job. Fast, friendly and knowledgeable. -
Review 14 (2024-12-26 - Rating: 5)
Great job appreciate fast work and all the tips for keeping the clogs away . -
Review 15 (2024-07-08 - Rating: 5)
Communicated well with us about when theyād be here & then about the issue. The tech went as far as to scrub the floor & looked up a water alarm that he suggested we purchase. He went above and beyond! -
Review 16 (2024-07-26 - Rating: 5)
Wayne was great. Thanks for the Great service. Very knowledgeable prompt and courteous I knew you would get the job done š -
Review 17 (2024-11-09 - Rating: 5)
The technician was very friendly got here fast did a good job. No complaints at all. -
Review 18 (2024-09-05 - Rating: 5)
Jim came out and fixed my toilet in less than 30 minutes, best plumber Iāve ever worked with! -
Review 19 (2024-12-13 - Rating: 5)
Jim did a great job and was very professional. Five Star! -
Review 20 (2024-06-23 - Rating: 5)
This is by far the best guys for your plumbing needs, not only super professional but also incredible they showed up 30 minutes later in a Sunday 6pm! I will definitely do business with them frim know on, this company is amazing, thank you so much! -
Review 21 (2024-09-05 - Rating: 5)
This is the greatest company to use for plumbing. Jim was my technician showed up during the pre season Chiefs game got the job done less than an hour. -
Review 22 (2024-09-20 - Rating: 5)
Brandon did a great job. He was very thorough and explained everything. -
Review 23 (2024-11-19 - Rating: 5)
Jim and Brandon did a great job! Very quick and professional! -
Review 24 (2024-09-06 - Rating: 5)
He was amazing was on time and answered any question we had I would totally hire him every time I need help with plumbing -
Review 25 (2024-04-15 - Rating: 5)
Brandon was extremely nice and very professional. He lets you know what the best course of action is and sets out the whole plan with you. He takes pride in what he does and makes sure the customer is 100% satisfied before he leaves. I 100% would recommend him and the company to anyone I know. Roto-Rooter is lucky to have him as an employee. -
Review 26 (2024-01-09 - Rating: 5)
The response to my appointment was very timely and Kay kept me informed when my plumber was coming and even when He was going to be delayed, also informed me His name Nick, Once Nick came was very courteous about keeping our floors dry even with snow outside. Was very knowledgeable about what the problem could be once he took a very informative look around outside and inside, let us know what steps needed to be taken, lets us know how much it would cost and options to pay,kept us informed all the steps and how long it would take , was very persistent to finish the job even though it was later in the evening. Nick completed the job our plumbing working again all in a timely, and reasonable price, with great customer service from start to finish. Highly recommend Roto-Rooter plumbing from Liberty MO. Thank you so much -
Review 27 (2024-03-29 - Rating: 5)
Absolutely amazing work by Brandon! He was super quick to respond to our issue, worked with us on different ways to improve the situation and was respectful and tidy in our home. A stressful situation turned into a pleasant experience because of Brandon. Thank you! -
Review 28 (2024-04-19 - Rating: 5)
I had a great experience today when I got a new hot water heater installed. The technician was great; told me what new regulations and the extra parts that were needed up front. I appreciated knowing from the start approximately how much it was going to cost for the installation.I had gotten a quote from a handyman, he was cheaper, but obviously didnt know about the new safety regulations; that is why I will always call Roto-Rooter for any problems dealing with water appliances. -
Review 29 (2025-01-03 - Rating: 5)
On time, polite, engaged well conversation highly recommend, ask for Skylar -
Review 30 (2024-02-23 - Rating: 5)
Jim and his trainee were professional and got the job done quickly. They were able to help the next morning after our late call in the day before. All our questions were answered and the problem was explained throughly. I appreciated the heads up that some loud equipment would be used since kids/animals may be sensitive to the sound. Our house was treated respectfully and they cleaned up after the work was done. -
Review 31 (2024-07-14 - Rating: 5)
Fantastic job and very helpful diagnosing. While the price may seem steep, itās set. You know exactly what you are paying for, no surprises. -
Review 32 (2024-08-18 - Rating: 5)
Skyler was incredibly knowledgeable, polite and efficient! Great job to Roto-Rooter! Thank you!! -
Review 33 (2024-07-26 - Rating: 5)
Technician Brandon was very professional and thorough and quickly diagnosed the problem. Highly recommend. -
Review 34 (2024-02-27 - Rating: 5)
Had a problem with my girls bathroom tub and I called and they came out within an hour charged me no fee for emergency. Nick came out was super nice. He had to come back but made sure to help as much as he could and made sure we were not without of water for the whole night. The next morning he came back and brought help (Tony). They went above and beyond they talked to me like a person and explained everything to my husband and I and made sure it the job was done right. I definitely recommend these guys and will use them again if I needed anything else done. Thank you. -
Review 35 (2024-08-13 - Rating: 5)
Tony & Jim were hard working, knowledgeable, and friendly.Top-of-the-line crew in every way!!! -
Review 36 (2024-08-22 - Rating: 5)
Jim was wonderful. He showed up quickly and took care of everything! -
Review 37 (2024-09-07 - Rating: 5)
They called before they showed up too make sure i was here the guy was polite and had lots of information for my questions he was pilot it was a very good experience thank you -
Review 38 (2024-06-21 - Rating: 5)
Jim did a great job, he had a professional attitude and resolved my problem quickly. -
Review 39 (2024-03-22 - Rating: 5)
Brandon kept great communication with me. He was able to get us up and working again. I have other plumbing issues and I will not hesitate to call and request Brandon again . Thank you ! -
Review 40 (2024-07-31 - Rating: 5)
Wayne was very fast and efficient. I would recommend using them for all your plumbing needs. -
Review 41 (2023-12-07 - Rating: 5)
Nick our service tech was very knowledgeable and helpful. Answered any and all questions I had about my issues and went the extra step to take care of us. They came out the same day too which was great! Iāll be reaching out again with any other issues I may have! -
Review 42 (2023-08-14 - Rating: 5)
Brandon was on time, knowledgeable, and professional. Did an exceptional job bringing my water heater up to code; so much so that I inquired if he did private work. He politely declined advising it was against company policy. Integrity like that is hard to find. Rota-Rooter are lucky to have him. I thought the price was a little steep, but thats on the companies integrity. -
Review 43 (2023-09-14 - Rating: 4)
Nick was amazing. For sure a pro. He gets 5 stars. I gave 4 because the dispatchers didnāt seem to know what was happening but I was happy that my pro showed up even though they didnāt seem to know where he was and a time frame. Thanks -
Review 44 (2023-09-27 - Rating: 5)
They were so friendly so reliable and for the overall job gave me the best price possible! I got to say thank you to Brandon he was a lifesaver! If you want a job done right friendly and affordable give him a call and if you want my advice ask for brandon! Awesome! -
Review 45 (2023-10-03 - Rating: 4)
Responded quickly and polite and professional service technician. Unclogged drain and had job completed in less than 15 minutes. The only reason I didnāt give 5 stars was because it seemed quite expensive at $456 for less than 15 minutes of work, but I did not get quotes from any other companies, so I honestly do not know how much these repairs usually cost. -
Review 46 (2024-08-27 - Rating: 5)
Arrived within the hour and had our main line cleaned out timely. -
Review 47 (2024-08-12 - Rating: 5)
Skyler was great and very helpful in getting a water valve fixed for me! -
Review 48 (2024-01-03 - Rating: 5)
Roto-Rooter did an exceptional job resolving my backed up sewer line. The customer service was great, the dispatch staff was friendly, professional and provided updates about when the technician would arrive. Nick arrived on time, was friendly and explained in detail the issue and steps he would take to remedy the problem. He ensured the problem was solved and cleaned the area and his equipment before leaving.I highly recommend Roto-Rooter. -
Review 49 (2023-04-28 - Rating: 5)
Mike provided awesome service with a quick diagnosis of where the problem was thought to be. He offered a few options for repair while considering the upfront cost and making me aware of any charges prior to work being done. Mike showed great character and remained professional on the job and quickly performed the service agreed on. He also stuck around to verify the work that was done was successful before leaving. I am always pleased with my service anytime Iāve used Roto-Rooter. Highly recommended. -
Review 50 (2024-11-08 - Rating: 5)
Had Roto stop by, quick and easy solve, would definitely use again!! -
Review 51 (2024-07-20 - Rating: 5)
Very appreciative of Wayne coming out to fix our sink late on a Friday night. Very professional and courteous -
Review 52 (2023-10-22 - Rating: 5)
Nick came to our how to fix our upstairās shower that wouldnāt drain. He was kind and so helpful on top of doing an amazing job. So happy with the work he did and our experience. Everyone who spoke with scheduling did an amazing job as well. Thank you -
Review 53 (2023-10-27 - Rating: 4)
Brandon serves our area and has helped us twice in the last several years and he is always polite, professional, and does excellent work. He takes time to help explain what is going on and how to proceed forward. I only took a star off because it is a little expensive. -
Review 54 (2024-03-30 - Rating: 5)
Unfortunately, we have had to use them twice within 10 days. Both gentlemen were professional and knowledgeable. Rates are a bit pricey, but you are paying for experience and expertise. -
Review 55 (2024-05-22 - Rating: 5)
I was very happy with the service that Aaron provided. He was knowledgeable, efficient and got the job done in a timely manner. -
Review 56 (2024-02-19 - Rating: 5)
We had a plumbing situation arise on a Saturday, the online scheduling tool was perfect and very easy to arrange service for Monday Morning. The service tech/plumber was very professional, thorough, helpful and provided a lot of information. -
Review 57 (2023-12-22 - Rating: 5)
Nick was prompt, friendly, and professional. He spent time educating me on the issue and explaining next steps. He was thorough in assessing the issue and left the job site clean. Highly recommend. -
Review 58 (2023-07-28 - Rating: 5)
Had a collapsed sewer line, Michael and Andy did a great job and worked hard to get to the break. Took their time and kept us informed of what was needed, explained the process and what was being done, answered any questions asked. Dig was very deep and around other utilities, very complicated. Very impressed with their attention to detail and professionalism. -
Review 59 (2024-03-26 - Rating: 5)
The guys were great pinpointing where the issue was and getting it taken care of. They did a great job and were very clean and professional would highly recommend them. -
Review 60 (2023-10-25 - Rating: 5)
Realized our sump pump wasnāt working and we had water in the basement. Called at 3:30 and Aaron was here by 4:30! Turned out to be a quick fix, but he stopped to grab equipment on the way so we wouldnāt have to wait until the following day in case it needed replaced. Great explanation to what happened, fast and professional! -
Review 61 (2023-09-23 - Rating: 5)
I called first thing Saturday morning with a blocked toilet and they sent technician Brandon over to my home. He was amazing. He explained everything that was going on. Helped me understand what was the issue in the best course to fix it. Feiden was extremely professional and made the whole situation of having to deal with a back up toilet not so horrible. -
Review 62 (2022-09-27 - Rating: 5)
Fast and easy. They had a tech out right away to evaluate and were able to perform the work immediately. Corey was very professional and got the work done quickly. Price was reasonable. One of the few providers that will service my location. Overall would definitely recommend. -
Review 63 (2024-01-24 - Rating: 5)
Skyler did an awesome thorough job in a very friendly and polite manner. He is very knowledgeable about his job and informed me about the work done. -
Review 64 (2024-07-05 - Rating: 5)
I had brandon come out in saint joseph missouri and he was awesomeā¦. Quick fix and very friendly yet still professional -
Review 65 (2023-08-16 - Rating: 5)
Thank you. Thank you. We will forever be eternally grateful to Nick and Corey for the excellent skilled plumbing work that they did for us. They worked so hard and completed the job in a timely manner and for a very reasonable price. These two men are assets to your company and they both deserve a raise. -
Review 66 (2024-05-20 - Rating: 5)
Jim was very helpful and resolved my plumbing issue in under an hour. Would definitely recommend him and Iāll be using Roto-Rooter again!! -
Review 67 (2024-04-16 - Rating: 4)
Quick response, got the job done, very courteous. Itās been a long time since I hired a. Plumber and was a little taken aback by $$charge but when you need something done you will pay for iy -
Review 68 (2023-05-19 - Rating: 5)
I received incredible service! The gentlemen who worked on my plumbing issues were very kind, polite, hard-working, informative, responded to my call in less than 30 minutes, and had the issue resolved quickly. I will be calling them again if another problem arises. Highly recommend! -
Review 69 (2024-01-22 - Rating: 4)
Colin was amazing! Did a fantastic job and quite knowledgeable. A star is only knocked off for company due to hourly cost. Quite high. Can get others for $150 for quality ppl. -
Review 70 (2024-01-26 - Rating: 5)
Same day call to replace leaky faucet. Nicolas was awesome spending over 4 hours removing old hardware and installing the new. As always very impressed with the service and responsiveness of Roto-Rooter! -
Review 71 (2023-08-12 - Rating: 5)
Was expensive but also was an emergency service. Im glad I spent every penny. My tech, Aaron was very knowledgeable and shared good tips. I called for service and they were out within the hour on a Friday night. Id use again if needed. -
Review 72 (2023-04-06 - Rating: 5)
Always responsive, able to come out on short notice, easy to work with, high quality work, and we never felt like they over charged or misrepresented the work that was needed. They honor their warranties, and want to see the job done right. Jonathan and Aaron have both been great to work with and we will definitely call again should the need arise. -
Review 73 (2024-01-05 - Rating: 5)
Great experience today! Everything was explained to me very well with our kitchen plumbing fix and I received very honest advice on many aspects of our home. We will be choosing Roto-Rooter again! -
Review 74 (2023-12-29 - Rating: 4)
We needed a main sewer line cleaned out. Most small plumber were unavailable, but Rotor Rooter came that day. He was a nice guy, was able to clear the drain. He didnt have a camera with him said hed have someone come out the next day but that didnt happen. -
Review 75 (2023-05-11 - Rating: 5)
Aaron was extremely polite and he even showed up a day early to get our repair done! He got our toilet valve changed and working in a very timely manner. We will definitely request him in the future for any services. -
Review 76 (2024-03-09 - Rating: 5)
Brandon was on time, efficient and very knowledgeable. He was polite and explained everything thoroughly. Will definitely be a repeat customer. -
Review 77 (2023-12-05 - Rating: 5)
Brandon was prompt and very professional. He cleaned the bathroom so nicely you cant even tell he was there! He was knowledgeable about the services he provided and knew what he was doing! Highly recommend Rooter Rooter. -
Review 78 (2024-06-20 - Rating: 5)
Saved My families Life. Fantastic!!! Give Him Raise. Please contact me if you need additional comments! -
Review 79 (2023-10-30 - Rating: 5)
The representative that came to our home was on time,very courteous an helpful. An even showed me how to fix it so if I had further problems I could do myself an save $, an even gave me a recommendation on something I was unaware could be an issue if left un replaced much longer. 5 stars roto man!! -
Review 80 (2024-07-19 - Rating: 5)
Quick service, very professional, on-time. Wayne was an excellent technician. -
Review 81 (2023-01-30 - Rating: 5)
Anthony was fantastic! He arrived super fast and got my house working again! He was very knowledgeable and listened to my issues and made sure I had people coming out to help with cleanup as well! Definitely recommend!! A++++ -
Review 82 (2024-06-10 - Rating: 5)
Company was able to send someone out right away and both employees were friendly and took the time to explain everything. -
Review 83 (2023-10-10 - Rating: 5)
Brandon was amazing. He explained everything and was very respectful. I couldnāt be happier with his work. Thank you for taking care of our family. -
Review 84 (2023-10-24 - Rating: 5)
Brandon was phenomenal! 110% recommend. Knowledgeable, courteous and professional from start to finish. Thanks again, well call you back for the next project. -
Review 85 (2023-11-15 - Rating: 5)
Saved us! Huge thanks to Roto-Rooter to getting to our home quickly and fixing the problem quickly. If I could Nick more stars I would!! Fantastic job! Will definitely be a repeat customer. -
Review 86 (2023-11-14 - Rating: 5)
Nick was a great service technician. He was very professional and extremely helpful. I would 10000% recommend him and would definitely use him again if I need Roto-Rooter services. -
Review 87 (2023-06-22 - Rating: 5)
The guys who came out and helped us figure out the issues with our water heater were amazing! So helpful, worked their butts off, and helped save us some money on parts. 100/10 recommend! -
Review 88 (2023-10-28 - Rating: 5)
Our tech, Brandon?, was absolutely great. He explained what he could do, I asked him about all my options and he was patient and honest with me, and then he wrapped up the job quickly and efficiently. -
Review 89 (2024-07-08 - Rating: 5)
Everything was wonderful but the pricing. Was not expecting it to be as much as it was but service was amazing l.Now hopefully it works -
Review 90 (2023-03-29 - Rating: 5)
Aaron came in to assist with clearing out a shower drain. We have used roto rooter in the past and have always had a great experience with them, today being no exception. Aaron arrived a few minutes early and was done promptly. He was even kind enough in giving us some advice on keeping the drain clog free in the future. Great guys, great service. -
Review 91 (2023-06-19 - Rating: 5)
Nick was professional! He got here quick and had the job done even Quicker! I offered him a burger and a soda, due to it being Fatherās Day. He refused the burger, because his wife was making him dinner. He allowed me to watch the process. Very personable and professional. I will use Roto rooter again because of Nick! -
Review 92 (2023-04-11 - Rating: 4)
The technician was pleasant courteous and professional. I would have given the 5 stars but I had to call them when then did not show up between 8-12 noon they are delayed with no specific time frame,they were not here 2.5 hrs later I called again. I think a phone call to me was warranted. My time is valuable as well. -
Review 93 (2023-04-11 - Rating: 5)
Got it done without waking up the fiancƩ! Great service and realistic pricing. Aaron knocked it out in less than 30 minutes, was able to get the job done efficiently, quietly and without issue. As I said the best part is that the fiancƩ didnt have to be woke up for it. Strongly recommend. -
Review 94 (2023-04-14 - Rating: 5)
Aaron did awesome! He was was very responsive and identified the problem right away! I was worried we would need a whole new basement however Aaron addressed the problem and it was very resonable. He also contacted a water guy and identified we had water in a few rooms and walked me though how to work with our insurance company. overall- great company and people!!! -
Review 95 (2023-01-04 - Rating: 5)
When providing an estimate, Aaron was very helpful in walking me through the explanation of each product. I appreciated his professionalism and experience. The employees I spoke to by phone were polite and helpful as well. -
Review 96 (2023-04-15 - Rating: 5)
Brandon was very professional, helpful, knowledgeable, and efficient. Another company/store failed to show up to two separate appointments, so we were without water for 2 days. Brandon arrived within an hour of my husband calling. He had already talked and explained everything to my husband, but didnāt hesitate to explain it again to me when I got home. He brought it up to code, replaced the water heater and lines. We are very appreciative! -
Review 97 (2023-09-23 - Rating: 5)
Aaron arrived at my house 10 mins after bid was put in and done with the job within 15 mins. These guys are fast and friendly would definitely recommend! -
Review 98 (2023-07-16 - Rating: 5)
They have bailed us out on emergency situations numerous times. This particular time was when our power went out and our battery backup sump pump was not working. Aaron was able to do the job fast and with a reasonable price. -
Review 99 (2024-06-29 - Rating: 5)
Brandon H. Did an amazing job, he was super friendly and honest. Thank you! -
Review 100 (2023-07-24 - Rating: 5)
They had two men to my home within an hour and a half of my phone call without me, asking for same-day service. They were courteous, knowledgeable, polite, clean, and willing to explain the process. I would use them again. -
Review 101 (2023-03-08 - Rating: 5)
Roto Rooter was able to come the same day I called them. They were able to come in a matter of 30 minutes. Nick was super friendly and helpful. Even through the rain, he was able to clear out my main line and then leave my basement spotless!! -
Review 102 (2023-05-18 - Rating: 5)
Mike C was phenomenal. He provided the absolute best service and was great to chat with while he worked on our plumbing issue. I will definitely request his service when needed again (hopefully not soon š). -
Review 103 (2023-08-29 - Rating: 5)
Mike and his team spent an entire week in the brutal heat at my house making sure my job was done the right way. They were kind, comforting in a bad situation and professional. They explained to me every step of the way of what they were doing and made sure I understood what was going on. Would recommend mikes team to anyone needing plumbing work. -
Review 104 (2023-05-07 - Rating: 5)
The Tech 2119 Anthony was very knowledgeable and personable where he will tell you exactly what you need and what you should do while resolving the current issue you have. I didnt feel taken advantage of or got a sense of a money grab cause we all know everything has went up and extra money is hard to come by. Overall I would request him back for any service I need. -
Review 105 (2023-06-02 - Rating: 5)
Responded immediately (20 min), provided quick temporary fix (30 min), and gave a good assessment and fast bid on permanent solution. Highly professional. Brandon is great. Iāll call again any time I need help with plumbing. -
Review 106 (2023-03-08 - Rating: 5)
Mike C. was great, on time and with plenty of great knowledge and experience! We collected 2 other companies quotes for our power vent water heater replacement and Roto-Rooter was the first ones to show up and had best value and bang for our buck! Definitely recommend! -
Review 107 (2023-05-25 - Rating: 5)
Mike C came in the house prepared, asked right where the problem was and started straight away. It was a long, very messy, rough job and his 39 yrs of experience was the key. He stuck with it, made sure the issue was resolved to the fullest extent, didnt take advantage of us, cleaned up all the areas, and believe me, it was a HUGE mess. He was friendly and chimed in on our chatter while he was working. Mike C. was great to have at a time in our lives that isnt going very well. Much appreciated! -
Review 108 (2024-03-04 - Rating: 5)
Techs that arrived were incredibly professional! They were very communicative with the issue and options for a solution. Would absolutely have them back! -
Review 109 (2024-07-05 - Rating: 5)
The Roto Rooter technician was knowledgeable and quick in cleaning our main drain line. Thanks! -
Review 110 (2024-10-04 - Rating: 5)
Jim was friendly And professional would recommend. -
Review 111 (2023-02-02 - Rating: 4)
We recently had sewage coming up in the drain in our basement. And of course on a Friday night at 7:45pm. I honestly was a little worried about the cost, as we attempted to use them before for new toilet installationā¦ but didnāt as they quoted us almost $950 to install two new toilets we purchased from Home Depot and had sitting in our garage.Our plumber arrived within an hour of the call. He did a fantastic job. He was professional, knowledgeable and friendly. And it didnāt completely break the bank. -
Review 112 (2023-08-07 - Rating: 5)
Skylar is very knowledgeable and great to work with. Itās obvious that he knows his stuff and could pinpoint our problem when other plumbers couldnāt. I am so glad you sent him out to help us! -
Review 113 (2023-05-30 - Rating: 4)
We had a leaking drain pipe under our sink. The serviceman from Rotor Rooter replace a pipe coming out of the garbage disposal and added a brace so the drain would not move due the garbage disposal vibration. The serviceman was courteous and took less than an hour. Well pleased with the service. -
Review 114 (2023-02-11 - Rating: 5)
Very efficient. Showed up earlier than expected so that was amazing. Brandon was very thorough and kept working to unclog our drain. Had to do it several times. Explained a lot about what is good/ not good for drain and septic -
Review 115 (2023-08-07 - Rating: 5)
Skylar was great! He worked very efficiently and explained everything as he moved along. Definitely would like to have him out for any future problems we might have! -
Review 116 (2024-03-20 - Rating: 5)
The service was at the highest quality and I did not have to wait but a few hours until the technician showed up. Very professional and courteous as well. -
Review 117 (2023-04-25 - Rating: 5)
Jim and Mario were very professional. Kept me informed of what was happening and was honest to what needed to happen. Very polite, and listened to my concerns. Fixed the problem in timely manner. Will definitely call them again for all my plumbing needs.Thank you again. -
Review 118 (2024-11-04 - Rating: 5)
Skyler was great! Was very professional and quick. Would recommend and use roto rooter again! -
Review 119 (2023-03-03 - Rating: 5)
Anthony was awesome. Knowledgeable, kind, and honest, heās welcome back anytime! Very thorough, took his time, and got a second opinion when he needed it! So appreciate his expertise! -
Review 120 (2024-05-25 - Rating: 5)
Came out quickly and were very professional and got the job done right. Would recommend to anyone! -
Review 121 (2024-08-24 - Rating: 5)
Quick response, Friendly, knowledgeable, understanding my situation and knowing what needs to be done. -
Review 122 (2023-08-19 - Rating: 5)
Brandon was extremely professional, knowledgeable, and reassuring while we were having serious drain problems! I would highly recommend them, the quality of service exceeded my expectations. -
Review 123 (2023-08-13 - Rating: 5)
Aaron was very nice. He also was very professional in his appearance and manner. Arrived when promised. A little pricey but then the other things make it worth it -
Review 124 (2023-05-22 - Rating: 5)
Anthony was very helpful and wanted to make sure we could Get our water flow going asap. He referred us to someone who could get the service we required dug in the front yard and made many phone calls on his own time to get us the help we needed. -
Review 125 (2023-01-12 - Rating: 5)
My service technicians name is Nick and he was a very professional very timely. The job was very difficult and had a lot of unforeseen issues but he stuck with it and completed ithe work to my total satisfaction. His work area was cleaned and everything put back in its place. Nick is an excellent technician. -
Review 126 (2023-04-22 - Rating: 5)
The crew worked hard and explained everything. They were not able to completely clear roots but helped clean it for slow drain until they could get an excavation crew in the next few days. We have had this problem thirty years and it was harder to clear the drain each time and it really was time for this repair. Very helpful, professional. -
Review 127 (2024-02-21 - Rating: 5)
Worked very hard to get our issue resolved. Got us back up and running. Very pleasant to with. Will definitely use again. -
Review 128 (2023-05-01 - Rating: 5)
Mike showed up on time and checked things out, gave me an estimate and got the drain running good again. Took care of the leaky faucet also. Very kind and professional. Had good conversation with him as he worked. Will definitely call him back if I need a plumber again. Will definitely recommend mike to friends and family. -
Review 129 (2023-09-23 - Rating: 5)
Anthony came out and really got to work! Freed up main line no matter how dirty it got. Really happy he came out with his expertise and explained to me what was wrong. Recommend him and roto rooter 10 out of 10!! Thank you guys -
Review 130 (2023-03-02 - Rating: 5)
Roto-Rooter came quick and on-time! Our technician, Aaron did a great job, was very professional, and explained what the issue was and how he fixed it. 10/10 would recommend! -
Review 131 (2022-10-06 - Rating: 5)
Brandon Has been to my house a couple of times for service and does a professional and outstanding job. He is a very nice guy and seems to take his job seriously. If I have anymore issues I will be calling them back! -
Review 132 (2023-05-19 - Rating: 5)
Nick was outstanding. Iāve never encountered a more dedicated and professional individual. My project continued to produce curveballs and Nick handled each obstacle with grace and efficiency. I would trust rotorooter with any future plumbing needs, but namely Nick. Iām thoroughly impressed. -
Review 133 (2023-06-27 - Rating: 5)
Everyone from the scheduler to the employees, Jim, Brandon and Chris were very courteous and professional. They were able to assess, work and complete the job in a timely manner. Thanks! -
Review 134 (2023-02-05 - Rating: 5)
Brandon came out quickly and fixed our burst pipe right away. Highly recommend! Weve used them several times and they have always done a great job. -
Review 135 (2022-09-16 - Rating: 5)
Came out within 45 minutes of my call for routine cleaning of sewer line. Did a great job for a reasonable price. Even followed up with a video of the line to ensure it was clear. I will use them again when the need arises. -
Review 136 (2023-08-24 - Rating: 5)
We had very prompt, courteous, professional service to attend to our ailing hot water heater. Our technician patiently answered all our questions in reference to purchasing a new unit. The service was outstanding. -
Review 137 (2022-09-15 - Rating: 5)
The two technicians were friendly yet professional. They diagnosed what they could fix and let me know that I needed to call my other plumber back to see what happened with a new install. The drains run well and I very satisfied with the service. I would definitely recommend. -
Review 138 (2024-05-11 - Rating: 5)
BRANDON was great. Showed up on time and was very detailed in explaining what happened and what he did to fix the issue. -
Review 139 (2021-04-10 - Rating: 5)
Andres showed up same day and performed a great service for us. He was very polite, courteous and professional. We were very thankful for his work and highly recommend him as a part of Roto rooter -
Review 140 (2023-11-04 - Rating: 5)
Anthony did a great job diagnosing the drain issue and how to get it resolved. He completed the work in under 60 minutes. Iām pleased. -
Review 141 (2024-07-01 - Rating: 5)
He was great. Came over quick and took care of everything -
Review 142 (2023-09-08 - Rating: 5)
I had to call Roto Rooter after my drain in the basement was clogged and water backed up everywhere. Everyone that came in my house was very friendly, very professional, and very informative if I had any questions. Highly recommend! -
Review 143 (2022-10-11 - Rating: 5)
Our water heater broke down over the weekend and we were having trouble getting anyone to respond. We contacted Roto-rooter and they showed up within an hour. Unfortunately our water heater was so old that it wouldnāt have made sense to repair it but our technician got right on finding us a replacement and had it installed in a timely manner. Aaron had a great personality, was very professional and customer service oriented. We would recommend them for any issues you have in your home. -
Review 144 (2023-03-02 - Rating: 5)
Nick was absolutely awesome!!! He came, he auged, he concored. He had the roots out of our mane in minutes and was very accommodating. He also provided additional information regarding our issue and what our next steps can be. Nick deserves a raise!!! -
Review 145 (2023-02-02 - Rating: 5)
Fast diagnosis & repair of a toilet needing replacement parts. Brandon explained everything well, did an excellent job, & is very professional. we had a great experience with this business! -
Review 146 (2023-05-17 - Rating: 5)
Nick was awesome. Very knowledgeable, provided great service and did it at a reasonable price and didnāt take long at all. I would definitely go back again! -
Review 147 (2023-01-29 - Rating: 5)
Anthony came to our home. He checked the drain issues that we are having. He explained what was needed to fix our drainage. He understood the urgency that we needed to get the drainage fixed promptly. He was very nice and professional. -
Review 148 (2023-02-21 - Rating: 5)
Aaron and Dwayne were very helpful in identifying the possible causes for our plumbing issue! Both were very professional and friendly and were efficient when working. Despite this being a tough situation for us, the guys with Roto-Rooter were very helpful!! -
Review 149 (2023-11-22 - Rating: 5)
Great team! Explained everything as they went about the repair and kept us informed as they work. Very professional and personable. Thank you! -
Review 150 (2019-08-02 - Rating: 5)
Amazing service! Called because our sink was backed up and nothing we did seemed to help. Customer service over the phone to set up the appointment was great! When our service technician came out he arrived fairly quickly and immediately started working to fix the problem. He went through his service recommendation and was very polite and also made sure he explained everything in detail and was quick to answer all of our questions. When he was finished he went over everything one more time with us and showed us that our sink was fixed and working properly. Everyone hopes that nothing will ever go wrong in their home but more often than not something does and after this experience we will definitely be going back to Roto-Rooter for any of our plumbing problems! -
Review 151 (2021-07-18 - Rating: 5)
Andres did an excellent job of following up after we received prior service. He was very thorough and made sure things were done the right way. We really appreciated his service and have had nothing but great service from Roto Rooter -
Review 152 (2023-07-25 - Rating: 5)
Shows up on time; very professional; diagnoses and fixes problem quickly; friendly. Brandon is the best plumber Ive personally had on site. Highly recommended! -
Review 153 (2023-07-23 - Rating: 5)
Our technician Nick did a great job. Spent lots of time fix the problem with maple tree roots at the mainline connection. The 160 to 170 ft distance requires the second 100 foot cable to be added the normal sewer line clean out equipment. Most plumbing companies to not carry the second 100feet cable. -
Review 154 (2023-07-08 - Rating: 5)
Needed help with a plugged and leaking shower drain on a Saturday. Brandon and Justin provided great customer service, and Brandon performed the repairs quickly and efficiently. Would definitely use them again! -
Review 155 (2023-04-30 - Rating: 4)
I had a flood in my basement and I had to call out roto rooter as there was a clog in my pipes. They were able to come out the same day. Unfortunately they had to come back out the same day because there was another clog in my pipes. The first technician didnt go far enough to get to unclog the pipes. The service is expensive but I also had them go down with a camera. Which is priced more, they were ultimately able to fix my issue. -
Review 156 (2023-07-17 - Rating: 5)
Mike was amazing, he came in and assessed the problem and immediately put a plan together to fix things. If I couldGive 10 stars or more I would. Thank you Mike! I loved talking with you :) -
Review 157 (2024-07-25 - Rating: 5)
Came to store with short notice to fix broken handle on toilet, keeping the water flowing at full force. -
Review 158 (2024-06-08 - Rating: 5)
Friday night.Company will be at our home all weekend.Called and they were here within an hour. Saved the day. Thank you! -
Review 159 (2023-06-04 - Rating: 5)
Had a backup at 11pm on a Saturday night, these guys came out by 10 am the next morning, cleaned the sewer figured out the problem, and gave options going forward.Very professional, and friendly. Its a tough job and I couldnt be more impressed with their professionalism. -
Review 160 (2024-06-29 - Rating: 5)
Great service, timely and explained everything. Highly recommend. -
Review 161 (2023-05-01 - Rating: 5)
Anthony was very professional & able to fix the issue. He made a suggestion which should help me in the future to avoid back ups. Would definitely have Anthony work in my system again. -
Review 162 (2019-08-25 - Rating: 5)
We realized late on Saturday afternoon that there was a bigger issue with our kitchen sink clog, and we feared the worst. After the call to Roto Rooter, Mike1699 was dispatched. After he arrived, he quickly diagnosed the issue and got to work. He was very personable, explained everything, worked efficiently, and even provided us with advice on how we could avoid the issue returning again in the future. Mike was a pleasure to deal with, and had our issue fixed within the same evening of our call! -
Review 163 (2023-03-05 - Rating: 5)
Had sewer back up into our basement. Set an appointment for the following day, was contacted that a tech was available same day. The technician was professional and the work was done quickly. Very satisfied! -
Review 164 (2022-10-16 - Rating: 5)
Luke and Cory made a visit on a Saturday to replace a leaking washing machine supply valve. Given the age and condition of the 24 year old valve, they recommend full replacement of the outlet box and both valves. They drove out to Menards to purchase the outlet box and fittings needed.for the repair. Within about two hours, the job was completed, and the washing machine was fully operational. While on site, Cory asked if anything else in the home needed attention. As a matter of fact, the main water supply shutoff valve needed replacement. Luke not only replaced the valve quickly, he rerouted the copper plumbing to place the valve in a much more accessible location. These guys did a great job understanding my needs and executing the job quickly and professionally. Highly recommend for cost effective and quality plumbing work! -
Review 165 (2023-09-21 - Rating: 4)
Came out at beginning of given time window. Very professional. Up front about the pricing. Moved everything out of the way and cleaned up when he was finished. A little pricy, but worth the hassle to not have to do it myself. Plus, 6-month guarantee! -
Review 166 (2023-09-02 - Rating: 5)
Anthony from Roto-Rooter came out on a very hot Saturday of the Labor Day weekend and got the toilet and tub fixed quickly and with good humor. Well done, Anthony. Thanks! -
Review 167 (2021-08-25 - Rating: 5)
Chris was quick, attentive, and extremely knowledgeable in his work. We quickly were able to fix my drain/pipe issues and I could get on with my day. Very satisfied customer.8/25/21 2nd visit from roto rooter with Brad. Extremely quick and good quality service. I will absolutely use them again if needed. -
Review 168 (2023-11-16 - Rating: 5)
Nick was great to work with - extremely knowledgeable, quick and friendly. Was confident he would be able to help and would highly recommend! -
Review 169 (2023-06-21 - Rating: 5)
A Roto Rooter pro arrived soon after my late afternoon call to their office. His name was Keith and he listened patiently while I griped in detail about everything that I had tried unsuccessfully, over a period of several days, to get the kitchen sink drain running again, only to see the problem get worse and worse in how the amount of water that would pass through the drain kept decreasing, before it stopped flowing altogether.Keith said the information I gave him indicated that the problem wasnt just one clog in the pipe to the sink, but was typical of pipes that were more fully caked with sticky sludge and thats why the 25 auger I had put through the line 3 times had done nothing but poke a relatively small hole in the top part of the mess that was in there.He described Roto Rooters cleaning tool and how it works on the end of a much thicker 50 auger with more tensile strength to do a clean job of scraping the goo from the kitchen drain all of the way through the line under the basement floor, to the juncture to the main line.Keith repeated the auger process 3 times; he was genuinely happy and enthusiastic about work that was helping me get out of a very messy problem.Thank you, Keith, and good on you, Roto Rooter! -
Review 170 (2023-01-28 - Rating: 5)
Aaron, (#1957) from Roto-Rooter, was very professional and handle the job with geat focus and determination which led him to finish the job in no time! His social skills were also wonderful! He explained what the problem was and what needed to be done with great detail! We will definitely be requesting him next time we have any type of plumbing issue!Thank you, Aaron! -
Review 171 (2020-07-21 - Rating: 5)
Got here in the amount of time they said they would (big plus for this kind of service). Where very thorough and made sure they found the problem and took care of it. Got an estimate on how much a more full repair would be but with no pressure to sigh or buy today (another huge plus for this type of service. Techs were polite and professional and did the job right. -
Review 172 (2024-08-03 - Rating: 5)
Wayne arrived on time and was incredibly helpful! -
Review 173 (2024-07-16 - Rating: 5)
Skyler was very professional and did a good job very timely -
Review 174 (2023-06-12 - Rating: 5)
Skyler was very knowledgeable and answered all my questions related to the install and also some on our water heater. It was a quick install and the toilet is working wonderfully. -
Review 175 (2023-04-10 - Rating: 5)
Brandon came out and worked really hard on my extremely clogged drain. He was polite and friendly and careful with my home. Its extremely hard these days to find people like Brandon. I would most definitely schedule my next plumbing problem with Roto Rooter. And would hope Brandon would be the person to come over. Thanks so much -
Review 176 (2019-08-09 - Rating: 5)
Excellent service! Dwayne (Tech #3453) and his trainee arrived on time and quickly got to work resolving the issue within 30 minutes. They kept their work area clean and made sure to tidy up before leaving. Would recommend! -
Review 177 (2023-02-19 - Rating: 5)
Nick did a great job and was very thorough with his work. He took the time to explain everything to me and provide me with some main line education which I appreciated. -
Review 178 (2023-04-01 - Rating: 5)
Anytime my husband and I would shower it would flood, the sink, and the washing machine would cause it as well. We tried any and every home drain cleaner we could as well as our own snake, nothing worked. Aaron and Chris came in and although our pipes are different and difficult to navigate they figured out the problem and cleaned everything out. After what feels like forever, even though it was only two months we finally have our shower back to normal. Thank you Aaron and Chris and Roto-Rooter Plumbing! -
Review 179 (2023-02-07 - Rating: 5)
We have used Roto-Rooter many times over the years and theyāve always been on-time, helpful, and efficient. When we had a major drain backup, they handled everything from contacting our insurance to scheduling cleaning and repairs, which was super helpful given how stressful the situation was. -
Review 180 (2020-01-15 - Rating: 4)
Our guy Noah was awesome! Quick and efficient and knew what to do right away. The only small complaint was the price... was a little pricey forwhat needed to be done, however we still were very pleased. -
Review 181 (2023-05-18 - Rating: 5)
Anthony was the service technician and was fantastic. He was on time, polite and professional. He explained what he did, what caused it and offered prevention tips for the future. -
Review 182 (2023-10-11 - Rating: 5)
Jim did an excellent job and I am very satisfied with his knowledge and the time he took to explain things. -
Review 183 (2023-10-31 - Rating: 5)
Aaron was great at setting up a new water heater for me. Very professional and went above and beyond to accommodate us! -
Review 184 (2020-07-20 - Rating: 5)
Austin and Brad that helped us out quickly when we called and made us feel like a priority. They were so understanding, helpful, and professional. This company has some workers such as Brad and Austin who went above and beyond for their customers and deserve to be acknowledged. Thank you for doing wonderful work!