Andys Pipe Dream Plumbing
Located in Olathe, Kansas
Address: 19959 W 162nd St, Olathe, KS 66062, United States
Phone: +1 913-210-5818
Rating: 4.9
Services
- On-site services
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-14 - Rating: 5)
Andy,s.was quick to respond to my request to fix my leaking drain pipe. Ryan was very courteous and explained everything he was doing. This helped me feel confident in his expertise. I will not hesitate to use their services again.Larry -
Review 2 (2024-09-10 - Rating: 5)
Wow! The service was fast, affordable and more than I expected.I’d never used this company before but I had a bathroom faucet fail days before I expected company. My plumber was sick so I got recommendations from my neighbors. I called several including Andy’s. They sent Rick’s photo and he arrived within an hour. Not only did he fix the problem and replace the outer pipes, valves and connections, but agreed to look at our kitchen faucet as well.We live in an old house and it was wonderful to find someone who understood it,I would give him more than 5 stars if I could. Will be hiring them in the future. -
Review 3 (2024-12-17 - Rating: 5)
Kyle showed up precisely at the projected time. He reviewed replacing our water pressure regulator and gave me a price which included all parts and labor. The price was very fair and it included a 5 year warranty. I could not have asked for a better outcome. Kyle was exceptional and I feel that Andy runs a very ethical business. -
Review 4 (2024-10-04 - Rating: 5)
I was able to schedule and receive service the same day through their online scheduling which was very convenient! I got an email when Ryan was on his way with a photo so I knew who to expect at my door.He did a good job at explaining plan “a” and what plan “b” would be if it came to that. After approval, he completed the work in a timely fashion and left a clean space.I will not hesitate to call them again when I need plumbing help. -
Review 5 (2024-11-21 - Rating: 4)
Good work, a little expensive. Our regular guy couldnt do the job as soon as we wanted, so we called Andys upon a referral by a friend. The tech explained what was needed, did the work quickly (running a line in the basement to hook up an ice-maker and water dispenser in our new fridge), and charged a little over $600. The guy was pleasant and helpful, did very clean work, so no complaints about that. He explained that they price according to task rather than hours + materials + markup (he wasnt there much more than an hour) and that their pricing goes up and down from time to time and includes their other business expenses. Make of that what you will, but if we hadnt been in a hurry, Id have continued to shop around because I think that job shouldve come in at more like $400. Again, no complaints about the work itself. They did include a 2-year warranty on parts and labor. -
Review 6 (2024-09-17 - Rating: 5)
Was looking for new plumber and called Andys. Quote was over budget for initial project, but called them back for some repairs and have been impressed. Initial project not done well by my selection on that one. But integrity saves you money in the long run. Lesson learned. Give Andys a try you will be surprised. CASSANDRA AND RYAN are awesome. -
Review 7 (2024-08-26 - Rating: 5)
We have typically used another plumbing company but they didn’t answer when I called this morning after a weekend with no kitchen sink because I was dumb and put too much down the garbage disposal. I had seen Andy’s in our neighborhood many times and decided to give them a try. They immediately answered the phone and were able to get me an appointment 5 hours later.Cassie was SPECTACULAR.✅ polite✅ knowledgeable✅ explained my options clearly with price points✅ alerted me to two other items of concern she noticed in the house✅ gave me a quote for the two other items with prices good for the next 90 daysWas Andy’s the cheapest? I don’t know. But the clogged line was cleared and my 10 year old garbage disposal was replaced in about 90 minutes.I mentioned being so happy to see a young woman in the trades and Cassie said Andy’s was willing to take a chance on a new high school grad with no tools of her own who was interested in plumbing. YES. Any trade company that not only hires women, but is willing to provide on-the-job training to newbie tradespeople… that’s a great company in my book. Highly, highly recommend. -
Review 8 (2024-12-13 - Rating: 5)
I was impressed. Everything from the booking through to job completion was professional and frictionless. The pricing options were made clear and the tech was very pleasant. Most importantly the issue I had was fixed. Recommend.Had occasion for more plumbing work. Turned up when they say they would and did a good job. Other than some water on floor left tge place clean. Work seems fine and price fair I feel. So again, recommend. -
Review 9 (2024-10-14 - Rating: 5)
Colton from Andys Pipe Dream Plumbing did an excellent job in the removal and installation of our solar hot water heater panel. We appreciate his expertise. I highly recommend him and his company. -
Review 10 (2024-07-08 - Rating: 5)
Cassie did another great job. One of our toilet tanks leaked. It took her a few minutes to recognize the problem. She made it clear to me how she fixed the problem and was finished in a short time. I trust her work and will call on her again when we have a plumbing issue.Cassie did a great job. She was prompt and efficient. Personable. She clearly indicated the cost with giving options. My faucet works perfectly and looks great. I highly recommend Andy’s Pipe Dream. -
Review 11 (2024-11-03 - Rating: 5)
Had an issue with work done back in 2021 and long out of warranty. Chad and Cassie determined that the original work done was not up to their standards and insisted on redoing it at no charge. Im absolutely flabbergasted to see such high standards for customer service and satisfaction these days, when it seems like so many companies are out to bend you over. Bravo! You made a customer for life! -
Review 12 (2024-08-20 - Rating: 5)
Cassie came to fix a water leak in my basement. She thoroughly checked everything and ended up fixing the seal on the toilet. She replaced the expansion tank on the water heater as well. She recommended a company to dry out the basement and even called them for me. She was friendly, knowledgeable and explained everything she did. The company was prompt and their communication was excellent. I would highly recommend. -
Review 13 (2024-08-23 - Rating: 5)
Andy’s Pipe Dream were great. I called to get a second opinion about a sump pump. They came out the next day and worked with me on the time because I had some conflicts. Rick did a very nice job explaining everything to me and showing me everything and bidding on future jobs. I really appreciated his efforts, especially on a Friday afternoon. Thank you, too, to the nice ladies who answered the phone. They actually answered the phone, it wasn’t a machine or press one press two, it was answered by a person with the name of the company and they were great. I talked to two different ones, and I appreciate that so much in this day and age of everything automated and computerized -
Review 14 (2024-07-22 - Rating: 5)
We had an emergency situation that required us to turn off all water to the house on Sunday. We called Andy’s Pipe Dream and were given upfront all the information we needed to decide if we wanted something done that day or if we could wait. We decided to wait and their service technician Ryan Hill just completed all the work we needed and the water is on! It wasn’t an easy fix but Ryan gave us all our options, completed the job, and even walked around the with us so we could make sure all our plumbing was working after he turned the water back on. He was very polite and professional and we highly recommend him and Andy’s Pipe Dream for any plumbing needs! -
Review 15 (2024-06-06 - Rating: 5)
We have used Andy’s Pipe Dream for over 10 years. They have always been reliable, straight-forward, and fair. Their work is great. Our most recent interaction was a major plumbing issue. Our cast iron stack was leaking and had to be replaced. Andy’s had to cut through walls and ceilings over three floors and spent six days on the project. Our technician was Cassie who was fantastic. She was great communicating what needed to be done, how she was approaching it, and sharing costs the whole way. They protected our floors, walls, etc…better than any contractor we have used. Roger assisted and Chad, the Manager, came out multiple times to check in and explain what was being done. As a side note, unlike other plumbers, Andy’s does not push monthly maintenance programs or require you to purchase plans for priority service, they focus on good plumbing service. -
Review 16 (2024-12-23 - Rating: 5)
My new go-to plumber. Victor was awesome and did a ton of fixes around our house. Appreciate him and the team. Thank you! -
Review 17 (2024-07-15 - Rating: 5)
Very happy with Andy’s Pipe Dream. They answered my call on a Sunday—-so rare— and immediately responded to my request for an appointment on Monday. Being from out of town and only here for 36 hours they were so accommodating. Ryan was professional, funny, on time and very knowledgeable. He was a problem solver and tried everything to save us some money. He is my go to plumber and Andy’s Pipe Dream is on speed dial. If you are looking for a professional team that is honest and on time—oh and answers the phone— call Andy’s Pipe Dream! I had left messages for three other “well-known” plumbers and didn’t hear a peep! -
Review 18 (2024-11-24 - Rating: 5)
Our technician from Andy’s Pipe Dream was excellent. He was polite and informative. He unclogged our toilet quickly. And only charged for the service call. -
Review 19 (2024-11-21 - Rating: 5)
Cassandra was my technician, and she was a joy to work with. She was highly professional, efficient, and communicated exceptionally well. I would highly recommend Andy’s Pipe Dream to anyone. -
Review 20 (2024-12-20 - Rating: 5)
I continue to be an unabashed fan of the Andy’s Pipe Dream team. Shelby goes out of her way to accommodate my scheduling requests, and Colton is a rockstar plumber who cares about the quality of his work and has taught me *a lot*. There’s no one I’d rather work with on all things plumbing! -
Review 21 (2024-02-01 - Rating: 4)
Andy’s Pipe Dream is very reliable and the technicians are nice company to have in your home. They installed a complex water powered backup sump pump and a main sump pump. And they have done general plumbing repairs. No trip fee is nice, but the costs still seem on the high. side. -
Review 22 (2024-08-08 - Rating: 5)
I am very thankful I discovered this company! When I called them for a routine issue, they had a man working on it within 2 hours later! Colton Smith is more like a friend than an employee, and he always makes sure I understand if there are any options, and then proceeds to do the work. It is always like having a friend help, rather than an employee of a company. This is a good company, and Im proud to recommend them. -
Review 23 (2023-09-25 - Rating: 5)
I had my sump pump backup alarm go off early Sunday morning and was going out of town later that day. I called Andy’s Pipe Dream and ask for a call back. In less than 15 minutes, I received a call from Andy and explained my situation. He had a technician out later that morning to make the repairs. The tech was very professional, courteous and did a great job. I’ve used Andy’s Pipe Dream for many years. Always professional, honest and do quality work. -
Review 24 (2024-11-16 - Rating: 5)
Andy’s Pipe Dream is Friendly, Efficient and Fair. Friendly-from Shelby who answers the phone-she sets your mind at ease-to Kyle, the Master Plumber who came out and fixed the problem, efficiently. Fair pricing-he stuck to the bid!! I might add another “F”-Fantastic!!! -
Review 25 (2024-08-13 - Rating: 5)
I had water heater issues and needed to replace the house’s main shut off valve. They answered all of my questions about water heaters and didn’t pressure me about getting a new one v. fixing the one I had (I ended up getting a new one since the old one was 24 years old and was not working like it should). Very reasonably priced and did not try to upsell me, like other companies have. I plan on using them again. -
Review 26 (2024-11-11 - Rating: 5)
Thoughtful, tidy, knowledgeable, and detail oriented. We had a full home plumbing replacement, which was a huge job, and the technician (Rick) did an excellent job from start to finish. -
Review 27 (2024-12-18 - Rating: 5)
Kyle was very thorough with everything he did...he made sure that I understood what he was doing at all times and that I was completely satisfied...he was a very kind and knowledgeable person....I would recommend him to anyone...hes a good person... -
Review 28 (2024-07-10 - Rating: 4)
We experienced a strong gas odor in our basement and kitchen; I immediately turned the main gas line off. With a toddler in the house, we called Andys Pipe Dream vs attempting our own repair. They were prompt, courteous, and easy to schedule. However, the technician who arrived seemed to have limited experience with gas leak detection. He had difficulty operating the gas detector (required the manual to turn it on) and only spray tested one of the five connection lines. Despite not finding a leak, we were charged $140.Unfortunately, the gas odor returned shortly after using our appliances. Given the safety hazard, we contacted a family friend with 30 years of experience in related fields. He identified three gas leaks quickly with an industrial-grade detector. The leaks were at the oven connection line, the oven ignitor (which caused excessive gas release during ignition), and the Y-splitter supplying both the oven and fireplace.While Andys Pipe Dream offered good customer service initially, their visit was pointless. A good reminder that if you want something done right, do it yourself.Edit (7/10/24): The owners response to our issue is impressive; he seems to care about his service and the customer experience. Today it’s more common to see businesses become defensive, but instead he offered a full refund and chose to improve internal training. Based on this experience, Im adding additional stars to my review. His willingness to address the issue gives us confidence we can use this service in the future. -
Review 29 (2024-10-15 - Rating: 5)
Our technician Cassie was prompt, explained our problem and made sure our situation was fixed. We could not have asked for a more professional experience with plumbing. Andys Pipe Dream has always exceeded our expectations. -
Review 30 (2024-05-31 - Rating: 5)
We had extensive plumbing work that needed to be done after purchasing our new home, and we couldn’t be happier that we chose Andy’s for the job! They were incredibly easy to work with and very accommodating. Special shout out to Mike for dealing with all of our questions and doing a wonderful job with all the work that needed to be done, and to Shelbi who was always prompt and patient when taking our phone calls. Highly recommend Andy’s to anyone looking for a plumber in the KC metro area!UPDATE: Andy’s did some more work on our home because of an issue with a leaking toilet that they did not initially install. Kyle was very friendly, thorough, explained the issue and solution well, and was very transparent. We are again very happy with the work Andy’s has done for us. They are a trustworthy company and we are always confident they do their work to the best of their ability! -
Review 31 (2024-12-26 - Rating: 5)
Colton was on time and very professional. Took care of our clogged drain with an auger. Would definitely call them again if I had problems. -
Review 32 (2024-09-24 - Rating: 5)
Cassandra was great! She knew exactly what to do and fixed my stopped up washer drain quickly. Everything was easy, on- time and professional with Andy’s Pipe Dream. -
Review 33 (2022-10-14 - Rating: 5)
I can’t say enough about the wonderful job Don and Justin completed for us! We added a natural gas line to our extended patio for a fire pit and grill. They were very knowledgeable and efficient helping us with the project! They definitely are some of the most friendly people with good customer service! Thank you so much! -
Review 34 (2024-07-08 - Rating: 5)
Don’t look anywhere else because Andy’s Pipe Dream is the best! Ryan Hill came out and was great. We had a terrible morning with a lot of water damage and he made light of the situation. I highly recommend Andy’s Pipe Dream for any plumbing needs. Ask for Ryan, too! -
Review 35 (2024-08-12 - Rating: 5)
We had a clogged drain/sink on a Saturday morning at 10:00 am. Not the good kind of clogged drain! This could not wait! Called Andy’s Pipedream and Connor was in our house fixing the problem by 11:30! Our house was back to smelling like “DREAM” by the afternoon! -
Review 36 (2024-03-12 - Rating: 5)
I am so lucky.Cassie, from Andys Pipe Dream, fixed my plumbing. I am relieved and grateful. She is great. I am comfortable having her in my home.I phoned Andys while searching for a plumber. They sent Cassie right away, important when leaking plumbing is involved. She came to my home to see my problems and make an estimate. What a great price. And she could fix it right away.Cassie did a great job. She immediately knew what was wrong and fixed it.She is helpful, attentive, open, honest, and informative. She never pressured me into more expensive work.I am so happy that I am having Cassie upgrade more plumbing in my old home and install something new.Months ago, a different plumbing company never told me what was dripping under my bathtub. They never offered to fix it. Instead, they sent restoration companies who wanted to cash in on my homeowners insurance instead by moving me out of my home and taking my walls down to the studs and rebuilding. It was obvious that nothing was wrong with my home. There was no mold or giant soaking leaks.You would not believe it. I promise, it really happened. -
Review 37 (2024-11-08 - Rating: 5)
Ive used Andys Pipe Dream 1/2 dozen times and they always professional and capable and do the job right the first time -
Review 38 (2024-08-06 - Rating: 5)
Excellent customer service! Quick to respond, fair pricing, and on-time. Colton (our technician) was awesome...friendly and extremely knowledgeable. We wont use anyone else. Highly recommend! -
Review 39 (2024-07-23 - Rating: 5)
Kyle showed up within an hour of my call and quickly diagnosed and fixed our sump pump before any damage was done. Fast, friendly and effective service. -
Review 40 (2023-06-21 - Rating: 5)
Made an appointment for an estimate this morning. Mike showed up in 15 minutes and gave me my quote. 15 minutes after that I had running water outside again! The garden and I are thrilled!! Thanks to everyone at Andys Pipe dream for a great job! Your top on my list for the next fix. -
Review 41 (2024-07-10 - Rating: 5)
Ryan from Andy’s Pipe Dream completed service to fix my toilet and check my grill to see if it could be attached to existing gas hookup. He was friendly, polite, and did a good job. Thanks again, Ryan! -
Review 42 (2024-12-17 - Rating: 5)
My wife and I smelled gas when we started our fireplace. Andys pipe dream came out and found the problem. In the ceiling, a large crack had formed. If it werent for the repair, we could have had our house explode. GREAT job by your crew. Chad and Victor did a FANTASTIC job. A lot of times women do not pursue this is a career, but our tech is a young woman and she is magnificent. I think she is outstanding. Her customer service is fantastic and her work is impeccable. -
Review 43 (2023-12-26 - Rating: 5)
I have used this company before for routine plumbing issues and have always been satisfied with their service and prices. We had a major backup in our kitchen on Christmas Eve night of all days. I was in a panic because we were having a house full of people coming over the next day. I called Andy’s Pipe Dream and Andy himself called me back and was able to send someone out right away to clear the clog!! They saved the day and were friendly, professional, and fast. I highly recommend them!! -
Review 44 (2024-08-30 - Rating: 5)
We have used Andys Pipe Dream for many issues over the years. They are always on time with best in class communication. The work is always completed professionally and at the quoted price! Highly recommend. 8/30 Update: Can’t sayenough great things about this company. Colton installed a new water heater for us this week but during the visit we encountered an issue with our shower. Colton spent a whole extra day diagnosing the issue, explaining our options and ultimately fixing it. He was knowledgable and professional and stayed at it until we were satisfied. Any imagine ever using another plumbing company as Andy’s service and work is top notch every time! -
Review 45 (2024-08-16 - Rating: 5)
I’ve done business with these guys since the early 2000s, mostly in historic homes. They love a challenge, and have good customer service skills from the youngest technician to the company owner. Highly recommend. -
Review 46 (2024-06-24 - Rating: 5)
100% satisfaction!! Kyle and Dylan were on time, professional, respectful, and quickly resolved our kitchen sink drain issue. This company understands what customer service is all about! Highly recommend 😄 -
Review 47 (2024-03-27 - Rating: 5)
Colton came out and took care of a huge problem we were having with our main drain clogging up. He was super friendly and professional with my wife and baby at home and did a great job! He cleaned up after himself and completed all of the work on his own and stayed until 8 PM to make sure it was done right. I would highly recommend Andy’s pipe dream and specifically Colton as your technician! Overall great experience. -
Review 48 (2024-06-21 - Rating: 5)
Very courteous and professional and excellent quality work. Prices for work were also very reasonable. I would definitely recommend Andy’s pipe dream to others for plumbing work. -
Review 49 (2024-03-07 - Rating: 5)
I am so happy I chose Andys Pipe Dream for a recent plumbing need. Our technician, Cassie, provided the best experience Ive ever had working with any plumbing expert. She was professional, knowledgeable, pleasant, and her work was impeccable. Another thing I appreciate about Andys Pipe Dream is their no pressure approach to customer service. They analyze the situation, provide you with their expert opinion, and then they let you make the decision without making you feel pressured or sold-to. That is why they will be my go-to plumbing services provider going forward every time. -
Review 50 (2024-04-23 - Rating: 5)
Fast, friendly, reliable and do a great job. I have had both Cassie and Colton to help fix issues that pop up in an aging home. Both were fantastic to work with and very knowledgeable. Andys has become my go-to for any plumbing issues. -
Review 51 (2024-04-29 - Rating: 5)
My experience with Andy’s Pipe Dream so far has been excellent. Their staff was most accommodating, and got a technician to my home within a very reasonable timeframe. Colton, the technician whom they sent, was knowledgeable and professional. He was very good about explaining to me what the problems were and what needed to be done to correct them. He was very patient and really listened to me and took the time to answer my questions thoroughly. On a personal level, Colton exhibited a very polite and respectful attitude: he treated me like a valued customer and was never condescending, nor did he talk down to me because I did not understand something.There may be cheaper options out there, but I would advise you that you get what you pay for. Andy’s Pipe Dream is definitely worth it for the great service that they provide! -
Review 52 (2024-06-16 - Rating: 5)
We had a pipe burst, that was inside our ceiling, and quickly started to flood the room. This company was the only company that seemed to even care to get out to help us in a timely manner. The techs name is Colton... this man deserves a raise, a plaque, a gold medal, etc! He went above and beyond to get us taken care of quickly and efficiently. He was courteous, kind and didnt mind me hovering over him the whole time just out of curiosity of how it was all done. I even got to hold the flashlight for him and was excited to do so. Lol! He was seriously amazing!!! He said they were a small company, but theyre certainly mighty with technicians like him on the team. I HIGHLY RECOMMEND THIS COMPANY!! And THANK YOU, COLTON!!!! You literally saved the day! -
Review 53 (2023-10-30 - Rating: 5)
I contacted Andys very late last Wednesday for a few bathroom sink problems we were have. They put us on the schedule for the next day between 12-2 & the two technicians actually arrived shortly after 12:00. Colton & Rick were extremely professional & I would highly recommend them. They did a complete inspection & even recommended some things we may want to have done in the future with 90 estimated price should we want to have them done. They did not push anything that wasnt absolutely necessary like many companies do. They were able to get what we was necessary done in a short period of time & were very tidy. Highly recommend calling Andys for any plumbing work you need done!!!!! -
Review 54 (2024-12-19 - Rating: 5)
Highly recommend! They arrived on time, were friendly, fixed the issue quickly, and at a reasonable price. -
Review 55 (2024-07-10 - Rating: 5)
Ryan came and replaced an outside water spigot as well as the toilet in the master bathroom. He was professional, thorough and patient while my dog, who has to be in the middle of everything. This is the second time I’ve used Andy’s Pipe Dream Plumbing and very pleased with their work. -
Review 56 (2024-11-29 - Rating: 5)
Andy’s was able to come out the day after Thanksgiving to replace my garbage disposal. Rick did a great job! -
Review 57 (2024-02-16 - Rating: 5)
Appointment made online and, after ample communication, Cassie was out the next morning. Replaced drip leaky bathroom shutoff valves in a snap, then installed a lever type main water line shutoff in short order. Told me costs for my approval, that was hard and firm, before starting her work. Had her back a couple days later to install new kitchen faucet. Warranted all labor for a year. Wow. Just a great experience all around. Cassie was very knowledgeable, explained everything, and was uber professional. And, she laughed at my jokes 😃. These folks are legit. Seems they work hard so word of mouth gets new business. I like that ! Very pleased ! -
Review 58 (2024-02-09 - Rating: 5)
This is the second time Ive used this company. Ryan is a very nice man who was on time, courteous, and efficient. He took care to leave no mess and made sure everything was in working order before he left. Ive used several plumbers in the Kansas City metro area over the years and Im very happy with Andys Pipe Dream! -
Review 59 (2024-11-18 - Rating: 5)
Colton was very friendly, professional and helped to diagnose the problem, which as it turned out was not a plumbing issue. -
Review 60 (2023-05-26 - Rating: 5)
We needed to have our hot water intake valve replaced for our washing machine before the machine could be replaced and Andy’s was able to get out to us the next day! Don came out and replaced both our hot and cold valves and was able to even save us money by not having to cut into the sheet rock to replace the valve. We’ve used Andy’s Pipe Dream for several years and always request Don. Great guy to work with and always knows his stuff. Office staff is wonderful too. Highly recommend! -
Review 61 (2024-03-20 - Rating: 5)
Colton installed an outside hydrant requiring him to drill through 6 inches of concrete in my basement. No small task requiring a lot of skill and expertise. He also replaced a toilet shut-off valve in no time, and both jobs were done professionally and cleanly. He left things spotless and was very helpful to explain what he was doing every step of the way. He clearly knows his stuff and was friendly and totally professional throughout. Rates were very reasonable, and Im definitely making Colton and Andys Pipe Dream my go-to plumbing service! -
Review 62 (2024-01-03 - Rating: 5)
Mike did an amazing job repiping our kitchen drain and main stack into PVC from old cast iron pipes! Mike did a thorough initial assessment, provided multiple repair options, and got the job done super cleanly and quickly!Everyone weve worked with at Andys Pipe Dream has been incredible to work with, and they will be our go-to for all future plumbing jobs! -
Review 63 (2024-10-23 - Rating: 5)
Ryan was great and knowledgeable, and quoted a fair price. The free visit to diagnose the issue is especially helpful. -
Review 64 (2024-02-17 - Rating: 5)
Cassie did a wonderful job! She was here for over 5 hours!! Going up and down stairs trying to fix this darn pipe that has been leaking forever and she got it! If this didn’t set a standard for this company idk what will. Beyond satisfied w/ her work and professionalism! I would recommend not only this company, but for her to come fix your plumbing needs! Thank you again Cassie. -
Review 65 (2024-04-17 - Rating: 5)
I called and was scheduled the next day. I was notified the name of the plumber as well as his customer rating. Cesar and Rick quickly accessed the problem, gave us repair options, and the cost for each. After completing the work, they did an excellent job cleaning up. -
Review 66 (2024-02-29 - Rating: 5)
On the day that my gas dryer was to be delivered, I found out that the delivery company does not install gas dryers. So I called Andys pipe dream Plumbing and they were able to come out that same day within 45 minutes before the gas dryer got there uninstalled my old gas dryer waited until the new gas dryer was put in place and installed the new gas dryer. Victor and his associate that came to the house went above and beyond their job. I will be using Andys pipe dream Plumbing again. -
Review 67 (2023-08-16 - Rating: 5)
We appreciate that Andy’s Pipe Dream’s company policy is that a technician determines what work is needed and gives an estimate with no charge for coming to the residence. Mike was thorough and clear in explaining needed repairs. There were a couple of items that didn’t need as much work as estimated, so when he finished he deducted that amount from the original estimate. We were able to be serviced the day we called, and we received a text with the technician’s photo when he was on his way. He left the work space clean, and our dog liked him (that says a lot!) -
Review 68 (2023-11-17 - Rating: 5)
I had a valve stuck open with water running and no way to stop it. Literally called this company and within an hour a technician was fixing the issue. Repaired toilet valve and installed a new tank float assembly for a very reasonable price. No extra charge for emergency call. Amazing service and the technician was highly professional and personable. You will not be disappointed if you use these folks. 5 stars ⭐️ -
Review 69 (2024-07-25 - Rating: 5)
Same day service. The repair work was outstanding, the area was left clean, the technician was very polite. And all at a great price. -
Review 70 (2023-08-22 - Rating: 5)
Our Andys plumber, Dave Orleman, was punctual, protected our new carpet with drop cloths, and was great to work with. We had a bar sink that was backing up overnight. It turned out to be a partial clog in the main sewer line, not the small lines. I was a little concerned because our clean-out is on a finished wall in the basement, but everything went smoothly, and the problem was addressed quickly and efficiently. Im very happy with the service we received and would use Andys again! Initially, I used my wifes network to locate a plumber, and 3 out of 4 people recommended Andys, so it was an easy call to make. -
Review 71 (2023-02-28 - Rating: 5)
Tech was knowledgeable and friendly. He was able to find the root cause fairly quickly and presented me with options. The work was completed on the spot and works perfectly now! I would not hesitate to do business with Andys again! They truly listen and value their customers! I would recommend them to anyone and look forward to doing business with them again. Theres no job that is too big or too small that they cant handle. I am 100% satisfied with all of the work and services that were provided! -
Review 72 (2023-09-19 - Rating: 5)
This is the second time I have used Andys Pipe Dream Plumbing service. And the second time it has been an excellent experirence. This time Don and Rick came out to the house and very quickly and professionally took care of the problem.They were thorough and informative in the up front explanation and I never had a doubt about how the results were going to turn out. When you need a plumber I highly recomment Andys Pipe Dream and Don and Rick. -
Review 73 (2024-02-16 - Rating: 5)
Cassandra arrived on time, listened to what I needed, got it done, and left the space better than she found it. I have used Andys for a few projects now and have been very pleased with each. Highly recommend. -
Review 74 (2023-02-16 - Rating: 5)
Don and Cassie were very fast friendly and professional. We had them out to unclog a backed up kitchen sink. We were lucky that they were available as quickly as they were, and then once they got here they fixed the problem quickly. My daughters engaged them in a game of patty cake while we took care of the payment. Id use them again next time we need a plumber and would recommend them to anyone in need of a good plumber. They both spoke very highly of their team and the company and Im sure whoever you get will be well trained and professional. Thanks! -
Review 75 (2023-08-21 - Rating: 5)
Weve used Andys Pipe Dream twice. Once for our garbage disposal and then for the floor drain in our basement. They were consistent in their promptness, punctuality, and professionalism. Both issues were resolved well. I feel the prices were fair for the jobs. I appreciate the texts and the picture of the technician assigned. -
Review 76 (2024-11-20 - Rating: 5)
Andys is my go to service! His team is top notch! Prompt, friendly, thorough, and transparent. Highly recommend! -
Review 77 (2024-02-27 - Rating: 5)
Garbage disposal started leaking Sunday night. By Monday at 5:30 we had a new, very quiet replacement ready to go thanks to Victor at Andys Pipe Dream. Andy has a great Youtube describing the Insinkerator model they carry in their trucks so I knew our issue would be solved in one trip. Victor did a great job. I highly recommend Andys Pipe Dream. -
Review 78 (2024-01-18 - Rating: 5)
Andy’s Pipe Dream was just at my home to repair a leak in my garage ceiling. The technician, Roland, was friendly and professional. He explained exactly what he needed to do and how much it would cost before he started the work. He fixed our problem with minimal mess. I would recommend Andy’s Pipe Dream for your plumbing needs. 5 stars.Glenn Rice Olathe KS. My technician name is Colton! -
Review 79 (2023-03-21 - Rating: 5)
We are so lucky to have found Andys. We have used them for all our plumbing needs since 2019. We have been 100% satisfied with every aspect, every time. Today Victor was here on time, was helpful with explaining different possible causes and solutions to the water heater leak. He was able to start with the most affordable solution and that was all we needed. He also pointed out another possible area of concern in our utility area and we opted to have him take a look- he was also able to fix that for much less than cost of replacing. We are very happy with the work. -
Review 80 (2024-11-19 - Rating: 4)
From a former employeeNegative Aspects:Motivation and Enthusiasm: It’s important to note that motivation doesnt necessarily have to come from enthusiasm for the work itself. For me, doing a good job is about showing up and getting the work done, not about being overly excited or motivated by external factors. As Mike Rowe suggests, many people work not because they love the job but because the job provides for their personal life. I believe that being competent and knowledgeable is more important than showing excitement, especially when interacting with customers.Some colleagues, however, focused heavily on displaying enthusiasm, which I felt wasnt necessary in my role. I also observed that certain team members lacked the knowledge or teaching ability to effectively communicate information, relying too heavily on quoting policies or procedures rather than explaining things in a way that made sense to customers. This often left customers confused, as the technical jargon or excessive information wasn’t well-explained.Training and Communication Issues: On the training side, some trainers did not provide enough detail or clarity on expectations. I was sometimes criticized for not understanding certain tasks when the instructions given were vague or unclear. Furthermore, when methods were changed from the initial training to new approaches, it created confusion. When I followed the earlier instructions, I was criticized for doing it wrong even though that was the method I was originally taught.I also felt that some individuals were overly critical when it came to small details, such as whether I introduced myself to customers. This type of behavior can be demotivating and sometimes feels unnecessarily condescending. It became clear that, in some cases, these actions led to misunderstandings and frustrations within the team.Passions and Personal Interests: One frustrating experience I had was when my passion for filmmaking was used against me. I felt that some assumed I wasn’t dedicated to plumbing simply because I had other interests. I was hired to do a job, and I take pride in completing it regardless of my personal passions. It was disheartening to see that some felt that my hobbies were a sign of a lack of commitment, which felt unfair and inaccurate.Management and Communication: A recurring issue for me was the lack of clear communication from management. On several occasions, I found myself unsure about who I was supposed to be working with, or who I could turn to for help. As a helper, having consistent communication and clear guidance is crucial to performing well in the job, but this was often lacking.Positive Aspects:Enjoyable Work: Despite the challenges, I do want to acknowledge that the work itself is rewarding. Plumbing is a skill that I believe everyone should have some knowledge of, and I’ve found it to be a fulfilling job. The physical aspect of the work is satisfying because you can directly see the results of your efforts, whether it’s fixing a problem or improving a system. Overall, I think the company provides valuable opportunities to gain useful, hands-on skills.Company and Culture: The company as a whole is good, with a strong focus on providing practical, essential services. I feel that with better communication and training, the company has a lot of potential for growth and success. -
Review 81 (2023-08-22 - Rating: 5)
After our shower began leaking, I reached out to Andy’s Pipe Dream Plumbing and Ryan was able to come out that same day. He was very professional and efficient. He was able to diagnose the problem and come back a few days later to fix it. I will definitely be recommending Andy’s to family and friends now and will be using them for my future needs. -
Review 82 (2024-09-30 - Rating: 5)
Andy’s pipe dream was probably the best plumbing contractor I have ever used in my life. I will use no one else -
Review 83 (2024-04-16 - Rating: 5)
We have used Andys Pipe Dream a few times. They are amazing! Always on time, very friendly and extremely knowledgeable. They explain the issue and give options for fixing. We will continue to use them! -
Review 84 (2023-06-09 - Rating: 5)
Ive used Andys exclusively for years now. Theyre always on time, considerate, clean, and cordial. They quote the price up front, make you aware of any potential for increased charges fairly based on what they may find when the work starts. If there are reasons to increase the cost, theyre clearly explained and options, if applicable, are presented. Once the work is completed, they clean thoroughly, summarize the work once more, explain the warranty, and send pictures of the work before, during, and after. Theyre a well run operation and I wouldnt hesitate to recommend them to anyone I know. -
Review 85 (2023-09-22 - Rating: 5)
Don and Rick were professional and kind. They arrived on time and did a great job installing our new kitchen faucet. They were very personable. Andys will be our go to plumber moving forward! -
Review 86 (2024-12-11 - Rating: 5)
Ryan was prompt, gave the estimate and then did the repair with minimal disruption for us. Would use again. -
Review 87 (2024-10-28 - Rating: 5)
Excellent service. Prompt response and very professional! Definitely our go to plumber! -
Review 88 (2024-07-17 - Rating: 5)
Ryan from Andy’s Pipe Dream was prompt, professional, and made it very clear what my problem was and resolved it quickly. I highly recommend using And’s Pipe Dream for all your plumbing issues. -
Review 89 (2023-05-30 - Rating: 5)
We had Don Besette come out with very short notice after a nightmare of trying to deal with our home warranty service, extra fees and delays in getting a plumber out same day to fix a busted pipe and flooding in our basement. Don was amazing, fast and affordable and got us taken care of in less than 2 hours. I will be canceling our home warranty service and recommending Don at Andy’s Pipe Dream, referred by Top Notch! Just an all around good guy. You don’t want to miss out on meeting this guy! -
Review 90 (2024-11-27 - Rating: 5)
Excellent work! Victor provided a thorough estimate, completed the job professionally, and tested the finished configuration to make absolutely sure the quality was excellent. Andy’s did a great job of getting the work scheduled and completed quickly. Parts and labor on this job are warrantied for 2 years, and pricing was very competitive. No need to call anyone else, this team is kind, professional and really care about customer satisfaction. -
Review 91 (2023-04-05 - Rating: 5)
Had a slow running drain in our master bath. It finally stopped draining completely and had to call in a professional. Not only did Don and Rick get it draining again quickly, they cleaned up after themselves. They were very professional, friendly, and the price was reasonable. I will definitely use them again. -
Review 92 (2023-03-15 - Rating: 5)
I called Andys Pipe Dream Plumbing for a leak behind my fridge. Andy answered the phone and was very courteous and professional, he understood the urgency of the situation told me they could get someone out within three to five hours. He then called back 30 minutes later and said he could get a technician out now. Mike came and identified the issue right away and gave me a quote. It took him less than an hour to install a new valve and replace the valve box behind the fridge. From the time of the first call to job finished, it took less than three hours! I am very impressed with the speed and professionalism of this company and would recommend and use them again! -
Review 93 (2023-11-03 - Rating: 5)
Clinton installed a new garbage disposal for us today, and he did a fantastic job! He ran into a surprise with how the electrical connection had to be made with the disposal due to a recent change by the manufacturer that they hadn’t been told about. He handled it like a pro. He was nice, tolerant of our animals, and just did a great job all around. Highly recommend! -
Review 94 (2024-02-05 - Rating: 5)
First impressions sold us, price was secondary. Our plumbing technician, Ryan was nice, knowledgeable and had a great down to earth personality. Thanks Andy for sending the right guy for the job! -
Review 95 (2023-07-21 - Rating: 5)
I am a first time customer. I was in need of new water heater and entrance valve. I alway get a few bids for anything. I got 4.. Andys was the only one that provided me with multiple options and detailed info on each. They also had the best warranty for what I was looking for. Victor did an excellent job and was very knowledgeable. I was not able to be present for the placement and when I had questions he called me back and answered all my questions on his way home. He paid attention to details. Thank you. I will definitely be a repeat customer. -
Review 96 (2023-07-25 - Rating: 5)
Don Besette has every quality I would look for in a plumber. Ive been a customer for years and have referred many to Andys Pipe Dream. Don has helped me before and I will now always request him.Don and his trainee, Drew, were fantastic. I was not as calm as I usually am because this was a large job and an unexpected cost. Don remained calm throughout, reassuring me I was in good hands. Replacing my original cast iron main sewer line had a few twists and turns. Each step of the way, Don was professional, showed me what was going on and answered my incessant questions. His guidance in installing an interior cleanout valve was also appreciated.My job was originally 1-day job that turned into a 2-day job. Even so, Don and Drew did everything needed, with great care and awesome cleanup, something that is very important.Don did a few small extras that were over and above, but this is exactly how Andys Pipe Dream plumbers are trainedMany thanks to Don and Drew. Another job well done.I will not call any other company for my plumbing needs! Period. -
Review 97 (2023-07-28 - Rating: 5)
Don B. arrived within an hour of when I had called to schedule an appointment--super fast! He helped me with my water heater without trying to hard-sell a new water heater. Don was friendly, courteous, professional, and honest. I highly recommend both him and Andys Pipe Dream Plumbing--theyre both local! -
Review 98 (2023-05-22 - Rating: 5)
Andys did a great job repairing issues we experienced with our hot water heater. The service tech replaced the thermal expansion tank which had failed, as well as the pressure valve on the hot water heater, and the main water line coming into our home. Now our water pressure is perfect, and we no longer have water on our utility room floor. We couldnt be happier with the service provided! 5 Star all the way! -
Review 99 (2024-11-22 - Rating: 5)
If you need a plumber please consider Andys Pipe Dream. They are the best!!! -
Review 100 (2024-05-01 - Rating: 5)
I like to say your company is very good and professional Colton Smith proof it. He is working fast, powerful and I very much liked. Very polite, answer all my questions about how l have to use my new ecvipment... Thanks a lot Colton Smith! Mike Volkov -
Review 101 (2024-02-29 - Rating: 5)
So pleased with the care and service from this company. I needed a sink faucet replaced which they did plus several other minor plumbing issues that they discussed and made recommendations to me. Outstanding and would call again for any needs. -
Review 102 (2023-10-10 - Rating: 5)
Cassandra (Cassie) was prompt, professional and did a fantastic job. We needed her to replace a leaky shut-off valve on the toilet, fix a bad valve inside the toilet, and unclog two backed up drains. She was so efficient and quick with her work which is wonderful when the whole house water has to be shut off. Highly recommend Cassie and Andy’s pipe dream! -
Review 103 (2023-10-25 - Rating: 5)
My basement flooded and was referred to Andy’s. Within 2 hours I had a great technician Ryan Hill at my house. Within 45 mins he pulled my old pump out and placed a much better pump. Ryan was great the entire time and couldn’t have asked for a better experience. -
Review 104 (2023-04-21 - Rating: 5)
I had Ryan from Andys Pipe Dream out to fix an exterior faucet that had frozen and broken over the winter. The price was what I was expecting, Ryan was personable and friendly and did a great job on the installation/repair. Not only did we get a new faucet put in, also put in a solution to prevent the fixture from freezing next winter. Thanks a bunch! -
Review 105 (2024-01-14 - Rating: 5)
Got our pipes thawed out when the temp was still -7. We had no hot or cold water to the entire house. Colton was able to pinpoint the exact location in the utility space so we know exactly where to point a space heater for now and eventually insulate better. Miracle worker! -
Review 106 (2023-08-31 - Rating: 5)
We appreciate that the technician determined what work is needed and gives an estimate with no charge for coming to the residence. Dave was thorough and clear in explaining needed repairs. We were able to be serviced the day we called, and we received a text with the technician’s photo when he was on his way. The photo is great idea! -
Review 107 (2023-12-26 - Rating: 5)
Ryan was prompt,, courteous and knowledgeable. The trifecta every customer wants. Offered lots of maintenance advice. Was thorough and respectful of moving equipment through the house. Would highly recommend Andy’s Pipe Dreams and highly recommend Ryan. -
Review 108 (2023-06-29 - Rating: 5)
This is a great plumbing service team. They have great prices, and are fair and honest. I am with a company, i cant say our name, but were big, and we will be using Andys Pipe Dream from now on. I have already scheduled them for a second service. -
Review 109 (2023-07-20 - Rating: 5)
We have using Andy’s Pipe Dreams for years. We absolutely enjoy doing doing business with them. I did my research with other businesses and did not like the reviews. I truly believe the input customers have with businesses is very important. I surely hope hope if you are considering a plumber, consider this company. I haven’t and wouldn’t feel comfortable using anyone else. -
Review 110 (2023-06-13 - Rating: 5)
I couldn’t be any happier with the service I received from Andy’s Pipe Dream. Don was here to first inspect my old water heater before quoting me a fair price and explanation of my options. He was professional, courteous and knowledgeable, answering all of my questions respectfully. Don earned my trust and this company has earned my future business. -
Review 111 (2024-04-25 - Rating: 5)
Just had Kyle a technician come out and fix our leak. He was friendly and fix our problem in minutes. I would recommend Andys pipe dream plumbing to anyone:) -
Review 112 (2022-10-11 - Rating: 5)
In full transparency I ultimately I elected to fix my issue on my own however I will without a doubt be using Andys Pipe Dream for all my plumbing needs moving forward. I live over in Waldo so I have old everything. The gentlemen that showed up to diagnose my issue and provide me a quote were very knowledgeable and extremely patient as I asked a ton of questions. At this point Ive received 3 quotes for my plumbing issue and Andys Pipe Dream was the most affordable but I felt most confident in their services (the perfect combo). Any who, while I understand its odd to leave a review without any work being completed, I would, at a minimum, highly recommend you call this place first next time you have a plumbing issue. -
Review 113 (2024-12-10 - Rating: 5)
Kyle was awesome and very quick, came in with good conversation and very professional -
Review 114 (2023-07-07 - Rating: 5)
Best experience today! Called Andys Pipe Dream for a leak we detected when it came through our dining room ceiling. They sent Don Besette and Andy (trainee). He gave me an estimate, kept me updated on the progress and completed the job in about 2 hours. No mess left behind and under $250 for the repairs. We will definitely be using Andys Pipe Dream for future plumbing issues. Thanks guys! -
Review 115 (2022-11-14 - Rating: 5)
Don and Ryan were great to work with, fair in pricing, answered all our questions and fixed our gas fireplace floor valve immediately after we accepted their free estimate. While here they gave us an estimate to replace our kitchen faucet, as well. We will definitely do business with them again and highly recommend! -
Review 116 (2023-04-07 - Rating: 5)
We have used this company 3 times now. Very happy every time. The technician Cassandra came today. Diagnosed and repaired our leaky shower pipe in record time. A company we trust and rely on at a fair price. She also gave us an estimate on an upgrade we are looking to make. Very professional. -
Review 117 (2023-08-04 - Rating: 5)
Don is now going to be our regular plumbing service provider from Andys Pipe Dream Plumbing. Don shows up, shoots it straight on what needs to happen to fix the issue, he hides nothing from you. I will be using Andys Pipe Dream Plumbing from now on. When an appointment is made, they show each time on time. I cant say what company Im with, but we arent small. If you request Don, he is extremely fast at getting the job done, so put in a request for him personally. -
Review 118 (2024-01-10 - Rating: 5)
Colton was Prompt, professional, thorough, patiently took time to explain, answered all questions, guaranteed work.Fixed previous plumbers (terrible experience) inadequate work. We are 100% satisfied. Thank you for plumbing peace of mind -
Review 119 (2022-12-27 - Rating: 5)
Had a frozen pipe burst on Christmas Day as many did during the cold front this year. I didn’t reach out to any plumbers until our insurance adjuster got back to us on Tuesday. Called around, everyone was booked until Friday. Andy’s scheduled me for the next day but called me later with an opening on the same day. During the busiest time of year, Andy’s came out within 4 hours and fixed it in less than an hour at a very reasonable price without any emergency charges. I can’t recommend this company enough. -
Review 120 (2024-03-14 - Rating: 5)
Colton was absolutely incredible!! So knowledgeable about the situation at hand and had an obtainable solution for the issue. Would have Colton and Andy’s for every plumbing need we have! Don’t hesitate and make them the first call instead of finding your way here after you get let down somewhere else! -
Review 121 (2023-06-22 - Rating: 5)
We just love Andy’s pipe dream. Their whole team is fantastic. They are thorough & thoughtful. They offer options and estimates. We’ve been using them for several years now and have always been very satisfied with their work. -
Review 122 (2023-03-03 - Rating: 5)
Victor and Ryan helped us solve problems that have been causing us headaches for a year! I highly recommend this company - the prices seemed fair and the service was fast. They were very upfront with their pricing and made sure to communicate with us everything that they did. I will 100% recommend this company (especially Victor and Ryan) to anyone in need of plumbing help, and I will definitely use them again in the future if needed! -
Review 123 (2023-12-13 - Rating: 5)
Mike, the technician, was courteous, polite, kind and very professional. He knows what he’s doing which makes me feel good.I am very thankful I contacted Andy’s Pipe Dream as the rest of their staff is great, too🤗.Merry Christmas everyone 🙏🎄. -
Review 124 (2022-09-09 - Rating: 5)
I am writing this review before Ryan has even left my house! We have used another company for years, with so many horrible experiences over and over but not knowing another plumber in the area. We found Andys and read all of the amazing reviews and had to give them a call. They were able to arrive within a day and fixed a leaky pipe in our ceiling SO quickly. I know we would have been charged double with the other company and it would have taken twice as long. Customers for life! -
Review 125 (2023-06-02 - Rating: 5)
I was referred by a realtor and couldn’t be more pleased. The ease of scheduling, great communication, and quality service were all 10/10. Don was early for my appointment and I received a call letting me know. He was friendly, efficient, and very informative. My shower is no longer raining in my kitchen. Highly recommend. -
Review 126 (2023-04-06 - Rating: 5)
We needed a repair done in a hurry and are so grateful for Andy’s Pipe Dream and specifically Ryan Hill who did the repair for us! We called several big companies and couldn’t get anyone to answer the phone until calling Andy’s. Ryan was on time, fast and efficient. Best business we have dealt with in a long time - thank you! Highly recommend! -
Review 127 (2024-09-27 - Rating: 5)
I was a bit skeptical when a female plumber came to my house. Not that I didn’t think she couldn’t do the job I’d just never ever saw one before so very surprised. Cassie was great, she looked over the job gave me a fair price, told me all the option I might encounter and what the cost would be. Told me if we don’t do this option I’ll be sure to reduce the price. Her work was outstanding, everything removed and installed without damage. She to be commended on her professionalism and knowledge of her job. I think I found my company for all plumbing needs. Keep up the great work Cassie/Andy. -
Review 128 (2022-09-12 - Rating: 5)
Should a plumbing problem come my way again, Andys Pipe Dream Plumbing is the only plumber I will call. I was very impressed with the technician they sent. Scheduling was so very easy. The technician was polite, on time and fixed my problem for a reasonable price. This company also did a toilet replacement at my daughters home and she was just as happy. -
Review 129 (2022-11-28 - Rating: 5)
I had a great experience with Victor from Andys Pipe Dream plumbing coming out and able to fix multiple issues in my home. They stayed until all jobs were completed and were very professional. Told me upfront how much everything would cost and gave me options to choose from and took the time to educate me on what broke and how it would be fixed. Also appreciated the referral to Alpha Tile for my shower repair/remodel. -
Review 130 (2023-12-11 - Rating: 5)
Ryan was fantastic! He took the time to talk about my options with me, answer all of my questions, and of course, get my disposal up and running again. This is my fourth time using Andys Pipe Dream and every single time the team is on-time, kind, pleasant, and patient. Thank you! -
Review 131 (2024-08-22 - Rating: 5)
Very happy with the service providers, quality of work completed, timelines and availability, and all communication. Will always call Andy’s first!! -
Review 132 (2023-01-04 - Rating: 5)
We had a great experience with Don and Ryan (tall Ryan). They arrived on time, were super nice, and were able to quickly diagnose and fix a broken drain pipe in our 100 year old home. Our first estimate for the leaky pipe was from a different plumber who told us hed have to replace all the plumbing (supply lines, drain lines, fixtures, etc) in our tub in order to fix the broken drain line (he then ghosted us). Don and Ryan were able to only fix the broken pipe in order to limit the scope of the repair (and cost). Not only were they great at their jobs but they were such a pleasure to work with. Cant say enough good things about them! -
Review 133 (2023-03-09 - Rating: 5)
My home warrenty sent out their plumbing technician & they sent info back to warrenty company saying there was no access so they could not fix the issue, after 1hr of trying to diagnose what was going on. Of course home warranty denied the claim because of it & said Im responsible for all repairs. I called & spoke with Andy & he sent a team out the same day! Not even 10min in, both Victor & Ryan found not only what was causing my issues, but 3 more issues on top of it. They completely explained what is going on & what needs to be done! I was provided with a detailed report of everything with pictures to turn into my home warranty. This company & the crew they sent is beyond phenomenal. They were so patient, understanding, and genuine with everything! 5 stars really does not do them justice! Thank You guys so much! And I will for sure be requesting Victor & Ryan to be the team to do any repairs from this company! -
Review 134 (2024-06-13 - Rating: 5)
Colton Smith is friendly, courteous, and thorough. He provides estimates and explains everything he does in detail. He found a defective toilet flange installed by the original plumber, which caused my toilet to leak at the base and move around. He worked several hours of overtime to chip out concrete to do the job correctly. He is careful to cleanup after himself, and he sends you photos of everything he does. You feel like he goes the extra mile with everything he does. I highly recommend this service. -
Review 135 (2023-07-28 - Rating: 5)
Customer Service and Quality of work are commendable! Cassie is an asset to the business. She is very knowledgeable, Professional, and customer oriented. Will request her for my next plumbing issue. Will highly recommend Andy’s Pipe Dream for your plumbing needs! -
Review 136 (2022-12-17 - Rating: 5)
Our toilet was clogged heading into a weekend and Andys pipe dream was able to come out that day - Colton arrived and was super nice, helpful, skilled and made things very easy to understand. Explained all our options well and we ended up buying a toilet from them. I feel like all of the prices were super reasonable and cannot stress enough how fast and flexible thier availability and staff were. Would use again and recommend to anyone looking for plumbing services. -
Review 137 (2022-09-20 - Rating: 5)
Very pleased with the service by Merrick, of Andys Pipe Dream! Had two problems: outdoor faucet that would not turn off. Merrick took the faucet apart and repaired it. Then he fixed a leaky faucet in soaker tub. Both jobs were doing promptly and efficiently! Would highly recommend Andys. We have been using them for years! -
Review 138 (2024-07-11 - Rating: 5)
I’ve always used Andy’s Pipe Dream and won’t stop. They have always been very courteous when booking an appointment and the jobs have been professionally done. -
Review 139 (2023-06-13 - Rating: 5)
During a dishwasher repair, the water valve broke. Recommended by our repairman, we called Andys Pipe Dream. Mike Sutton was here within 20 minutes. He looked at the plumbing need, gave us estimates and options, then proceeded. The work was quick, complete, and working in a very short period of time. Highly recommend. -
Review 140 (2020-11-27 - Rating: 5)
We had a bidet toilet seat installed today. When we called to schedule the appointment, they were courteous and scheduled the appointment quickly and at a convenient time for us. The technicians showed up promptly and were prepared and equipped for the job. The estimate was reasonable and accurate. The job turned out to require more than initially anticipated, but the technicians were able to complete the job and stayed until everything was perfect! The clean up afterwards was impeccable. Both technicians were extremely courteous and polite as well as respectful to our home. They made sure everything was working properly and that there were no leaks or damages. A remarkable job all around. We will definitely be contacting Andys Pipe Dream for future projects and repairs. No complaints or unsatisfactory comments. It could not have gone better. -
Review 141 (2022-04-28 - Rating: 5)
I am a first-time customer of Andys and had a great experience with 3 different service calls in 1 week for issues that arose from a home excavation project. Over the course of the project, we had Andys cap off a gas line on urgent notice and then repair a non-standard water line that was ripped in two, stopping water flow to a carriage house apartment. I had the pleasure of meeting with 5 different members of Andys team, and speaking with Andy several times to understand and resolve our issues. Every team member was terrific - responsive, polite, professional. I will definitely use them again in the future. The team today included Don and Justin. Merrick yesterday, and Ryan the week prior. -
Review 142 (2022-12-16 - Rating: 5)
I’ve used Andy’s Pipe Dream 3 times now. Each time, the repair techs have been timely, personable, and most importantly, honest. They explain everything clearly and give me appropriate options. The jobs are always done the right way, at a fair price. No reason to call anyone else. -
Review 143 (2024-06-20 - Rating: 5)
Ryan quickly cleared our clogged drain. Very efficient and friendly. We will definitely use Andys Pipe Dream again. -
Review 144 (2023-05-12 - Rating: 5)
CassandraTeichmann was our technician today to replace a faulty water inlet valve on a toilet. She arrived on time, announced who she was, looked at the problem we had and immediately wrote up a quotation for the repair. She also recommended items which down the road may need repaired. Her work was thorough and efficient. She looked at several other plumbing issues in our house and gave recommendations. She was a delight to have in our house. I will definitely request her for future plumbing repair needs. -
Review 145 (2023-10-04 - Rating: 5)
My disposal was stuck and had to have more help 10/2/2023. Cassie was right on time, explained the options, and within 20 minutes fixed the disposal. Such a relief to have it working again. It was wonderful to be able to make an appointment on the same day that I needed them. Big plus.A new visit by Andys on week of 5/30/2020. (And the sump pump is still working great from 6 months ago). This time, I had a leaking outside faucet and needed a new hose bib installed. Chad came out and was a real professional plumber giving me options and pros/cons for each option. Once we settled on what to do, he was fast, efficient and neat. Plus he wore a mask & had on gloves the whole time he worked. I felt COVID safe and got a great plumbing job.My sump pump went out. They came out very quickly and installed a wonderful sump pump...hard to think of a sump pump being wonderful but it is. The old one made so much noise youd have thought someone was breaking into the house. The new one is quiet and still keeps the basement bone dry. I cant thank Andys enough for their great service & product. -
Review 146 (2023-10-14 - Rating: 5)
Victor was nothing but professional. He went above and beyond what he was asked to do. He fixed my drain and took the time to check my entire under-sink system, tightening loose connections and replacing old washers with new. He also saved me money by asking me how I had heard about Andys Pipe Dream. When I told him I found them on Google, he gave ne a 10% discount that I was unaware I was entitled to. -
Review 147 (2023-07-14 - Rating: 5)
Don came out to one of my properties I manage. He was prompt and explained things in a way I understood. When he was unable to get the part in for a same day service, he came out first thing the next day and completed the repair in a timely fashion. He walked through the repair afterwords with me to make sure we were happy with his service. Very professional and we will be using them in the future. -
Review 148 (2022-11-18 - Rating: 5)
Very professional company in every way. Their communication was great, including emailing a photo of the person that will be coming to your home. They showed up at the scheduled time and the service was excellent. We will definitely be calling Andys for any future plumbing issues. -
Review 149 (2022-09-22 - Rating: 5)
After purchasing an older home this past spring, I had called Andys Pipe Dream to come out and give me a number of bids on a pretty wide variety of potential projects/upgrades. Don had come out and spent a lot of time with me listening to what I was interested in and offering bits of advice where it was needed. Several bids and many months later, Don and Ray replaced a water heater and jack hammered out a disintegrated p-trap from the basement floor drain, replacing that and the concrete as well. Everyone Ive talked to on the phone and met in person are genuinely nice people, super helpful with a strong professional know-how. All that has ensured that they will be doing the work on future plumbing projects for me and whatever regular maintenance will be needed. -
Review 150 (2023-05-22 - Rating: 5)
Our service was on May 8th. Cassandra replaced some pipes on our water heater and she fixed the water pressure on the kitchen sink. She also replaced a valve on our main water line. She was very professional and we appreciated her help with getting these issues fixed.We will continue choosing Andys Pipe Dream for all our plumbing needs! -
Review 151 (2023-12-04 - Rating: 5)
EXCELLENT...!! Colton Smith is an outstanding Tech. He demonstrates a level of knowledge far exceeding his years of service in the plumbing field. He looks at the occasional set back when facing a roadblock in resolving a plumbing issue, as a point to pause and explore all possibilities. As a result of this attribute he doesnt appear to be discouraged or flustered. Lastly, he communicates well with the on-site contractor giving updates and interacts with owners in a professional manner. -
Review 152 (2022-03-04 - Rating: 5)
Used Andy’s Pipe Dream for the first time last month. My son highly recommended them as he hired them to replumb his entire house as was so pleased with their work. My job was rather minor. But I concur with my son’s assessment. The worker arrived on time. Was very considerate and professional. The senior discount was a nice gesture for us “older” folk. -
Review 153 (2023-03-27 - Rating: 5)
This is the second time weve used Andys Pipe Dream. Todays service person, Cassie, was terrific. She was on-time, polite, professional, had great customer service, and was knowledgeable. I also appreciated having a female service person as the work was done when I was home alone. Highly recommend Andys Pipe Dream. -
Review 154 (2022-07-27 - Rating: 5)
Victor came by and diagnosed our problem as being a supply line leading to the faucet. He arrived before the scheduled time, was very professional, and recommended how to correct the leak under our kitchen sink. Not only did he educate us on the issue, but he was mentoring a new employee. We have used Andy’s Pipe Dream services in the past and will continue to utilize their services. -
Review 155 (2022-01-05 - Rating: 5)
First time customer of Andys pipe dream. From the beginning, everything was great. Chrissy who answered my phone call was wonderful. She answered all my questions and provided great information. Don and Victor were able to come out earlier than expected. They were very professional, quick diagnosis of issue and even quicker resolution. Highly recommend and it is great to find a local trustworthy plumber. -
Review 156 (2023-06-30 - Rating: 5)
Colton replaced 4 faucets in our bathrooms and installed an ionizer on the water supply pipe. He did a very good job, was professional, on time and answered all our questions. We have hired Andys before and will again. -
Review 157 (2023-08-08 - Rating: 5)
Today was our first appointment with Andy’s Pipe Dream. Don and his apprentice, Andy, were professional, kind, and honest. Don listened to our plumbing issues and provided honest answers and estimates. We will absolutely use Andy’s Pipe Dream for our plumbing projects! I highly recommend Don and Andy’s Pipe Dream! -
Review 158 (2023-08-18 - Rating: 5)
A pipe burst Christmas Eve afternoon. Andys was very responsive regarding our problem. Due to the cold harsh weather many other jobs in front of us, and it was Christmas Eve, they could come out the day or two after Christmas. They called us the next day, on Christmas Day, to tell us they would come out the next day 12/26 at 8am, which they did and fixed the problem. Very responsive professional service given the harsh environment for our area and the Christmas Eve and Christmas Day holiday.Ryan, was our plumber & was fantastic. This is our third time using Andys over about 3 years and would recommend them highly for standard or emergency plumbing needs. Marc H Kansas City, MO8-16-23Repaired a non-emergency leak in a bathroom sink. Quick response and attention to detail. Colton was very experienced & professional. Grounded a shaky old pedestal sink too! Also provided sound recommendation on a new pot filler still under contractor warranty.Marc H Kansas City, MO. -
Review 159 (2024-07-02 - Rating: 5)
Amazing, Profesional, Timely, Personable, Attentive. Call Andys Pipe Dream Plumbing! (Their vehicles look like blue dalmatians!) -
Review 160 (2022-09-15 - Rating: 5)
Technicians arrived on time and did a great job replacing a commode flush valve and shut off and replacing the water input line. I paid the invoice when work was completed. Two days later I received a call from Andy saying that the invoice was incorrect with a $114 overcharge. He explained that he reviews all invoices for errors and found this mistake. The overcharge was added back to my credit card. I thought this was very ethical and honest. I think they are an excellent company technically and ethically. -
Review 161 (2023-10-13 - Rating: 5)
This is a remarkable company. Their attention to detail where the customer is concerned is 5 star service. The technician, Colton, was excellent, all work was reviewed twice with pricing before proceeding with the repair. Pricing is very proper and they think of ways to save the customer money. This is the ONLY plumbing company I will use from now on! -
Review 162 (2019-10-23 - Rating: 5)
Our plumber from Andys Pipe Dream was absolutely fantastic, staying late a number of days to get a LOT of work done. Andy himself stopped by to see how things were going. Krisi, who handles the scheduling, is a wonderful person to work with. I had to ask them to complete the work after I left town and i had absolutely no issues with this. They were wonderful at ordering some parts for me that were off size and difficult to acquire. I would recommend them to anyone! -
Review 163 (2023-07-10 - Rating: 5)
Have been using Andys for the past five years. Always responsive, quick to get us scheduled, knowledgeable, and fairly priced. Don has been great to work with on past several projects. -
Review 164 (2023-04-13 - Rating: 5)
My moms toilet was making noise periodically keeping her awake at night. Don was very helpful with the issue and solutions. While he was working on that unit I went downstairs to the utility room and found the water heater leaking. Lucky for us don was there and ready to check it out. The worst part we found gas leaking and fitting loose. It was just a matter of time before a fire or explosion could happen with the water heater next to the furnace! The replacement had to be fixed fast for safety. Don was able to get a new toilet and water heater sent over same day! Don got to work on the dangerous water heater and had a helper ricky come over . Don and ricky are very nice and caring people. They were our guardian angels yesterday! We were so lucky to have them taking care of us and making sure we were safe. I know this is lengthy but how do you explain how Andys pipe dream kept my mind home safe! Thanks so much and if you ever have don and ricky help you. Your lucky! -
Review 165 (2023-08-18 - Rating: 5)
Team was friendly, thorough, informative and worked well together. They quickly and successfully solved our problem. Third time with Andy’s Pipe Dream , and we consider them our “go to” plumbing service. -
Review 166 (2022-07-31 - Rating: 5)
Don and Cassie were so professional, courteous and kind. They immediately diagnosed the problem and quickly replaced the upstairs toilet with minimal damage or intrusion. Some repairpeople make you feel small or stupid when they talk to you... not Don and Cassie! They were genuinely kind. Very helpful, efficient, and friendly. I loved being able to book a Tuesday morning appointment on a Sunday (booked online)... it made a big difference and gave me peace of mind. Thank you Don and Cassie!!!! -
Review 167 (2022-09-26 - Rating: 5)
While attempting to install a bidet, I made an error I could not correct. Even though it was after hours, Andys sent out an excellent tech who had the problem diagnosed & fixed very quickly. Result - bidet installed & functioning perfectly. great service & very good value. Highly recommended. -
Review 168 (2024-02-28 - Rating: 5)
Cassie was great! Highly recommend Andy’s Pipe Dream Plumbing and Cassie. They got me in quick and she did a great job. Thank you! -
Review 169 (2023-06-29 - Rating: 5)
We called Andys with a plumbing emergency. They responded quickly, showed up when they said they would and did a great job. Don is a great guy to work with and will definitely be our go-to plumber. -
Review 170 (2022-12-23 - Rating: 5)
Our kitchen drain was stopped up. I called at around 8:00 am. Colton was there at around 9:00. He diagnosed the problem and went to work. Problem was solved in short order. He was very professional and courteous and cleaned up afterwards. The price was fair and we will definitely use them again. G Howard -
Review 171 (2020-04-18 - Rating: 5)
I love Andy’s Pipe Dream!!! As a new home owner I was so pleased to find a great company!!! I called to have an estimate done on a new bathroom install in the basement. They were very honest, fair, professional & affordable! Mike was my technician & he noticed I needed a new p trap! I couldn’t be happier with the cost & quality of the bathroom install & the fix of the drain! We haven’t had one spider cricket since!!! Yay! I’m so happy with this plumbing company & I will use them anytime in the future! -
Review 172 (2024-03-20 - Rating: 5)
Just had our sewer pipe inspected. Andys Pipe Dream can help you feel confident about the conditions of your plumbing. Someone you can trust!!!! -
Review 173 (2022-11-11 - Rating: 5)
Colton was amazing. He was polite, professional, and explained all of my options to me. We had an old sump pump that needed to be replaced and he was able to do the whole replacement at my initial appointment. 100% would recommend. Thank you! -
Review 174 (2023-12-21 - Rating: 5)
My experience wasnt that similar to having a plumber coming to my house. It was more like having a good friend and neighbor who happened to be a plumber to stop over and help me. If you are looking for a good plumber…. well. … you can stop looking. I personally prefer to ask for the plumber Cassandra; But I am confident that any of their professional staff would be able to exceed your expectations.But please .... for your benefit .... always ask for Cassandra 1st. -
Review 175 (2023-02-28 - Rating: 5)
Mike Strutton came out and repaired my toilet in no time at all! His diagnosis was free, he quoted me with multiple options, and completed the repair without delay at a very reasonable price. Couldn’t be happier!! -
Review 176 (2021-08-06 - Rating: 5)
THANK GOD for Andys Pipe Dream, we use them as our regular plumber and they saved our daughters wedding by coming out and fixing a pipe that would have caused the water to be completely turned off during the wedding! We were up to 2 am trying to fix it ourselves and I called their answering service and they scheduled from 12-2 but we said if anyone can come sooner that would be so much better. So they called at 8:30 am and said someone could come out ASAP and Don came out and fixed everything in a short period and it works great. SO APPRECIATIVE!!! -
Review 177 (2019-03-13 - Rating: 5)
Had some issues with a shower head leak and some toilet problems. Chad was sent over to our home to inspect the situation. He was very friendly, knowledgeable, and down to earth. The pricing was fair, but out of our current budget, so we will wait a while for repairs to be done. We would likely contact Andys Pipe Dream again in the future if we decided to fix these issues. -
Review 178 (2022-09-27 - Rating: 5)
They showed up quickly the day I sent an inquiry. Which was great as our basement was starting to fill with sewer water. They fixed the issue and checked out our sump pump. The guys that showed up well very professional and easy to talk to. I’m in customer service as well and the way they did it is exactly how it’s done. -
Review 179 (2018-05-09 - Rating: 5)
I read favorable reviews of Andy’s Pipe Dream on Yelp, so I decided to call them to fix a list of things around the house. Don came within a couple of days and was in and out very quickly, charging us only for a service call since our fixes were minor. We will definitely reach out to this business again when we have plumbing issues in the future and we will request that they send Don. -
Review 180 (2018-12-16 - Rating: 5)
I had a BIG plumbing problem and Andys sent Stu out to assess at our appointed time. He did a great job of repairing within a reasonable time. The qualities I like the best about Chad and Stu and this company? Their employees are honest, competent, intelligent and engaged. They dont send fly-by-night techs who seem uneducated, disinterested or careless. I really value the relationship. I dont know what they pay their employees but I sense they are all professionals who are valued and treated well. -
Review 181 (2023-02-11 - Rating: 5)
A very personable young man named Victor showed up and tackled a very serious clogging situation that apparently had been building up in our water pipes downstairs since we bought our home in 1980. Our kitchen sink was backed up all the way down to the basement pipes. Plunging the sink no longer worked when the water would not go down. Drano was not even doing the job. But Victor worked his magic putting in new pipes at the right angle and cleared up the problem in a couple hours. We will be forever grateful for his Jedi-like expertise in diagnosing and fixing the problem. The only thing is---since I dont have a dishwasher I have to go back to washing my dishes in the sink again. Oh---wait a minute---I enjoy doing that---because I get to watch through the kitchen window as the dog chases squirrels in the back yard. One of lifes laughable moments!!! -
Review 182 (2021-06-03 - Rating: 5)
Andys is always my go to plumbers. They are very professional, always provide a price up front before doing the job and are always on time. Chad is very knowledgeable and does an excellent job providing solutions and options to any plumbing issues we have had. They have done numerous plumbing jobs for us and most recently installed a Flo by Moen. Great job Chad and Ryan getting the Flo installed. -
Review 183 (2024-01-23 - Rating: 5)
Colton was wonderful. He has a good personality. He was efficient & professional. I had a frozen pipe & it was stressful for me. He was helpful to reassure me. -
Review 184 (2023-09-26 - Rating: 5)
Both techs were professional and thoughtful. They identified multiple issues with my piping which was corroded and very old. This was my second time using Andy’s Pipe Dream- one of the best in the area! -
Review 185 (2022-10-10 - Rating: 5)
Outstanding service! Easy to book a same day online appointment. In fact, they texted with availability within the hour. Mike arrived, quickly diagnosed the problems & solved them within an hour because he had the parts on his truck. Mike was courteous and very professional. Highly recommend this company. -
Review 186 (2023-06-08 - Rating: 5)
Don Besette makes you feel like he’s known ya for years. He is knowledgeable and gets the job done! They are fair in pricing. They take pics of the repairs so you can keep records of what has been done. Highly recommend Don!! -
Review 187 (2023-08-09 - Rating: 5)
It is a pleasure to have Don come into our home. He is professional and personable. He clearly explains the problems and the steps needed to correct them. He works efficiently and provided useful tips and instructions to the homeowner. -
Review 188 (2023-01-12 - Rating: 5)
Colton from Andy’s installed a natural gas line to fuel our generator. Colton was knowledgeable, answered my questions, looked at the generator and its requirements and calculated the most cost effective setup while ensuring the generator was getting what it needed. He got right on the job after I accepted and worked through the evening to finish. -
Review 189 (2023-09-14 - Rating: 5)
Andys was responsive and upfront on cost, no surprises! They left their shoes at the door and used a heavy mat to protect my shower floor. Really appreciate details like that! -
Review 190 (2023-04-06 - Rating: 5)
Andy’s Pipe Dream was great! Was able to make it out to drain the kitchen sink, same day. Showed up on time, was patient with my pre-schooler and inquisitive cat and did a quick and thorough job. Thanks!! -
Review 191 (2021-05-26 - Rating: 5)
Stuart from Andys Pipe Dream put in our sump pump in 2019 when our basement flooded. The sump pump is so quiet that with all of the rainy weather, we thought wed better have it checked out to make sure it was working well. Stuart tested it and checked all of the drains on the outside of the house to make sure all was well. And guess what? Its working great and no charge for the service call, since it was under warranty. The best plumbing company ever. -
Review 192 (2018-08-08 - Rating: 5)
We were having work done on our house and had to move our washing machine. Apparently, our 30 yr old supply valves didnt like being turned off, and began to leak. As this needed to be fixed, I searched on Angies List, and as soon as I was presented with a list of plumbers, my phone rang. It was Andys Pipe Dream. We discussed my issue and he said he could have tech on site in 30 minutes and provide a quote and do the job if we wanted.In about 30 minutes Stu showed up at my door. I showed him what the problem was, and he gave me a quote which I thought was reasonable for the work to be done.Stu took about an hour or so and removed the old valves, installed the new ones and made sure everything was tight and dry. He was even able to fit the dry wall cut back in the wall. All it needs is some mud and tape, if I want.He cleaned up the dust, and any water (which I dont even recall seeing), we completed the payment electronically and everything was good as new.This may be the third time in 20 years I hired I a plumber, but i would recommend them. Their work was fast, accurate and professional. I also liked the upfront pricing so there was no surprise at the end. -
Review 193 (2022-01-21 - Rating: 5)
I recently had Andys out to install a gas line for a kitchen range. They were quick to answer any questions I had, did a quick walk through explaining what they would do and then did another walk through once they were done. Everything is working great. I will definitely be calling them again for any future plumbing needs. -
Review 194 (2022-08-23 - Rating: 5)
We placed a service request on a Sunday and they were ready to show up on Monday to help. Two staff members, very friendly and willing to explain what was needed. While we did add on a service, we did not feel any pressure whatsoever. Victor was great to work with. Will definitely use them again. -
Review 195 (2024-09-26 - Rating: 5)
Punctual and professional. Rick was our service man and showed up on time. We had 2 plumbing issues. A toilet was leaking our shower handles were leaking as well. Rick diagnosed the problem, gave us a estimate and then fixed the problems that day. I will definitely use Andys Pipe Dream Plumbing again and will recommend to family and friends.Thank you Rick for a job well done. -
Review 196 (2022-06-16 - Rating: 5)
Victor & Cassie were very professional, knowledgeable and friendly! They arrived on time and explained the process to repair the gas line thoroughly. They completed the repair and left their workspace clean. I would definitely recommend this company!