Reliance Plumbing Sewer & Drainage, Inc.

Photo of Reliance Plumbing Sewer & Drainage, Inc.

Located in Northbrook, Illinois

Address: 1848 Techny Ct, Northbrook, IL 60062, United States

Phone: +1 847-583-1858

Rating: 4.8

Services

  • On-site services
  • Credit cards

Categories

  • Plumber
  • Bathroom remodeler
  • Contractor
  • Drainage service
  • Kitchen remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    I am so happy with Reliance Plumbing, Alex was great: polite, friendly, and explained every step in detail. The price was more reasonable than I expected as well. My bathtub now drains smoothly and I was able to shower tonight without water collecting around my ankles for the first time in my new home. Go Alex!!!

  • Review 2 (2024-11-29 - Rating: 5)

    What could be more fun than a plumbing emergency during the Thanksgiving holiday when you are hosting a house full of people. Fortunately, it was Reliance to the rescue! Our technician Brian was outstanding. Professional, friendly, knowledgeable, and thorough, he got us fixed up and provided very helpful information. I see why the Reliance reputation for quality and integrity is so well earned. Highly recommend!

  • Review 3 (2024-10-11 - Rating: 5)

    Alex ,Brian and the entire crew were extremely helpful and had a great attitude throughout the entire process. Theyre attention to details , was outstanding. Ive already recommended Reliance Plumbing to some friends and neighbors . Great Job !!!

  • Review 4 (2024-08-03 - Rating: 5)

    My plumber Brian was fantastic. He got here late in the day, but he was still able to figure out which part I had to have. He called up and made sure that they had this gasket. He went over the serial number because he thought it might be listed differently and it was. He came back in about 20 minutes, put the new part in and thank God, my downstairs toilet flushes without having any disgusting spillage.I just had surgery and I’m supposed to be relaxing to have to walk upstairs when I’m watching TV and settled downstairs. It is a real pain. I’m very happy with Brian from Reliance Plumbing Service. I recommend this company that anyone that needs a plumber.

  • Review 5 (2024-12-19 - Rating: 5)

    Reliance handled my emergency back-up and all the work was done professionally and clean-up was great. They walked me through the estimate and completed the job very quickly.

  • Review 6 (2024-11-19 - Rating: 5)

    Our technician Brian was great to work with. Professional and knowledgable, and was able to resolve our issues in a timely manner.

  • Review 7 (2024-07-23 - Rating: 5)

    Business Network Center highly recommends Reliance Plumbing! Alex is fantastic to work with, very knowledgeable and professional. He communicates the issue ins the plan of action thoroughly and answers all questions.

  • Review 8 (2024-11-19 - Rating: 5)

    Brian was great! Courteous, friendly, knowledgeable, did good work and was helpful with giving me the best value.

  • Review 9 (2024-05-20 - Rating: 5)

    The technician, Alex, was just tremendous. He was knowledgeable, helpful and even gave me some tips on how to save money doing things a different way. He gave me honest feedback on all of the projects I was speaking to him about, even though it meant him telling me that one of them wasnt really necessary to do, but he laid out all the options in a very clear and informative way. Ive used Reliance for years. I dont recall ever having a bad technician, but Alex was especially great. Also, the office is always good with communication - confirming appts, letting me know the tech is on the way, etc.

  • Review 10 (2024-07-05 - Rating: 5)

    We had a major problem with the sump pump in the house, they came on Sunday, diagnosed the issue promptly, and were very good communicators. Their plumber was very knowledgeable.

  • Review 11 (2024-07-22 - Rating: 5)

    Great workers. Alexander and Mirsad went above and beyond. Will certainly be using your services in the future. Worked through some sub-optimal conditions and resolved everything we asked and more

  • Review 12 (2024-05-02 - Rating: 4)

    The plumbers/workers who came out were polite and professional. They answered our questions and cleaned up after they were through. This is the second time we have used Reliance, and we have been happy both times. One little follow-up is scheduled for Monday, but we anticipate no issues.

  • Review 13 (2024-12-09 - Rating: 5)

    Marco did an outstanding job repairing our drainage issue and left the area so clean it was as if he was never there!

  • Review 14 (2024-04-30 - Rating: 5)

    I recently had an issue that caused my basement to back up with water. Alex, a very experienced tech, came out on time and performed the service with care while explaining what he was doing- which reassured me of the outcome. Although it wasnt cheap it was fair and worth every penny especially when your dealing with water in your home. This one visit resolved what I was trying to achieve through multiple cheaper plumbers. Thank you Reliance!

  • Review 15 (2024-04-19 - Rating: 5)

    Hands down best plumbers I’ve ever worked with. Brian was great. Our building had a leak on a hot water pipe supply. While other companies refused to work on old pipes Reliance came through big time for us. Highly recommend!

  • Review 16 (2024-08-14 - Rating: 5)

    Use as your first choice for plumbing issues - period. I wouldnt use anybody else for my plumbing services. I have used Reliance Plumbing many times over the years. They are always quick to respond, their plumbers are always very intelligent and competent and extremely neat and well mannered. I have never found any fault with their work ever. They arent cheap, but they arent the most expensive either, and in the end you get what you pay for. Reliance took us through a very long, and pretty expensive rebuild and reconnection of my house plumbing after we had a water pipe burst that destroyed half our house. The insurance company mandated plumber made such a mess of our reconnections that I had to fire them and hire Reliance to get our house in working order again. Reliance made several great suggestions that saved us time and even more money. When we tried to cram a new hot water dispenser with tank under our kitchen sink along with the dishwasher connection, an outside hose connection, and a garbage disposal, it was Reliance who suggested we rip everything out and reengineer all the piping from scratch. This was costly but the end result was a magificent blend of both art and engineering and we have so much more space under there now. When we had mystery water leaks in our basement ceiling and we thought we knew the source, it was Reliance that quickly suggested the proper course of action and discovered the leak was from an entirely different location. Reliance will frequently do extra little no-cost things during their visit like clean faucet traps or caulk a spot that needs it, or have suggestions for improvements. They are my first choice for any plumbing services. In my opinion, the best plumbing company on Chicagos North Shore.

  • Review 17 (2024-02-27 - Rating: 5)

    David was extremely helpful and professional. He made me feel comfortable as soon as he entered my home. I told him that I knew what needed to be done with my clogged toilet, and I was ready for a fight. He agreed after looking at the toilet and went back to his truck to get the auger machine. He was in and out in 10 minutes he played with my dog, showed me pictures of his 7 dogs! He told me whenever I need service again to ask for him and I sure will!!!

  • Review 18 (2024-02-03 - Rating: 5)

    My experience with Reliance was excellent from the initial phone call making the appointment to Davids work in my home. I knew I had a serious sewer problem and was looking for an 2nd opinion and quote for the work that needed to be done. David did an outstanding job of explaining what was going on and offering several options to address it. I will not hesitate to call Reliance again.

  • Review 19 (2024-01-17 - Rating: 5)

    Juan Johnny was great. Personable and knowledgeable and very helpful. The service was prompt and the level of detail with communication is amazing. We were charged an emergency fee due to the extreme cold weather in our area but it was worth it for peace of mind.

  • Review 20 (2024-10-30 - Rating: 5)

    Great service, great price. Alex came promptly, took care of the problem, and was super-nice to deal with.

  • Review 21 (2024-09-27 - Rating: 5)

    Alex was A+. Very friendly and new his stuff.I would recommend Reliance Plumbing.

  • Review 22 (2024-12-09 - Rating: 5)

    I contacted Reliance for an emergency with my basement sewer system. Within two hours of my call, the issue was resolved, preventing any significant damage to the finished part of the basement. The service was excellent—high-quality and efficient. The professional who handled the problem was well-prepared, clearly explained the issue, and provided practical alternatives for fixing it. Highly recommend their service!

  • Review 23 (2024-02-05 - Rating: 5)

    These guys really came through for us- we have an installation of a plumbing unit from 2003 for which parts are not easily sourced. Through a lot of collaboration we were able to work with a parts supplier and get everything lined up perfectly so our shower repair was completed on time.Thanks Reliance plumbing!

  • Review 24 (2024-10-15 - Rating: 5)

    Reliance was great!!! I am a Restoration Contractor and Alex Ortega helped to complete repairs for two ADA bathrooms in an office. The work was amazing amidst som minor complications. Great problem solving!!!

  • Review 25 (2022-12-26 - Rating: 5)

    I was thoroughly impressed with the level knowledge and professionalism expressed by the George and Danny. They respected me and my home, all fees were explained prior to any work provided multiple solutions, priced them out and made recommendations. I never felt like I was being upsold over ripped off. Final price was more than estimated because an additional leak was discovered during repair process. I paid good money for a quality experience and Ill recommend them to anyone.

  • Review 26 (2024-07-12 - Rating: 5)

    Alex from Reliance was the best, quick service, very professional and so neat when the job was done. I would highly recommend there company for any plumbing needs

  • Review 27 (2023-08-09 - Rating: 5)

    We had a blocked sink with the possibility of a cracked pipe. I called Reliance and the next day, Antonio and Jeremiah showed up on time. Both were very friendly, polite and cordial. They examined the situation and came up with 4 possible options for addressing the problem. They did not try to oversell us on any potential selection. After a consultation we made are choice and could not be happier with the result. The work was done efficiently, professionally and with extreme care. We will not hesitate to use the services of Reliance in the future.S. Zaban

  • Review 28 (2023-05-20 - Rating: 5)

    George and his team from Reliance took care of our plumbing repair and faucet installation needs and we couldnt be happier. They identified the issues and explained what they were going to do next and answered any questions we had. What I also appreciated was how clean and respectful they were; they treated our home with care. They wore booties and laid down a tarp from the front door all the way to the bathroom where they worked. This protected the floors and furniture.They had to do some work on the pipes in the wall and worked as a team to efficiently get the job done. When they completed the work, they showed us the trap they replaced, a new place to shut off the valve, and the beautiful, new moen faucet. The workmanship looks great! They wrapped up everything and made sure everything was cleaned up before they left. They were professional, straightforward with billing, and personable too. We had a very positive experience, and I would definitely recommend their services!

  • Review 29 (2023-03-14 - Rating: 5)

    Reliance professionalism was unmeasurable to any other plumbing service we have ever had. They were prompt, clean, they made sure you understood without any doubt left in your mind what your service was going to entail, no hidden costs. For lack of better words, no bull from this company. I cant say enough good things about Reliance Plumbing Sewer & Drainage, Inc... except that we are extremely satisfy and happy with their repairs in our home. Thank you to Alex and his crew for your wonderful services.

  • Review 30 (2023-08-29 - Rating: 5)

    We just moved to a new place in Northbrook and picked Reliance Plumbing because they are very close to us and I heard they were good. They did a great job installing our Leak Defense System for our main water line into the house. George Rivera was great to work with, they were on time with every step of the way and professional with their approach and quality of service. What I liked most, is they sent texts and e-mails, day of service, telling me that George was on his way, had his picture in the message to boot so we knew who to look for. Very few vendors do that. All in all, Reliance is now our plumber of choice as they did a five-star service for us on this job. Bob Chodos

  • Review 31 (2023-08-09 - Rating: 5)

    Antonio and Jeremiah are a great team. They are professional and friendly, even my dogs loved them!!You cant go wrong using this company: they are on time, they know their plumbing, they give you options, they clean up. We will definitely use them again...no more searching for a plumber!

  • Review 32 (2024-11-18 - Rating: 5)

    Used them multiple times and very happy with their service!

  • Review 33 (2023-05-01 - Rating: 5)

    David and Julian were in my home at the beginning of the 4 hour window that I was told someone would be there. They promptly gave me a quote and were able to repair my toilet very quickly. They showed me pictures of their work throughout the process and they made sure the bathroom wasnt a mess when they left. They were very polite and professional and I will definitely be calling them back for more help in the future. Thank you, guys! This couldve been a disaster for my house if it wasnt handled quickly so I appreciate that it was done so soon after calling with my concern.

  • Review 34 (2023-01-10 - Rating: 5)

    David and the crew with him worked tirelessly through a freezing day to get our sump pump discharge pipes and drainage repaired. David even raised awareness of potential issues and possible options to consider that two other companies missed entirely in giving estimates. The crew kept us updated with the repairs and progress asking if we had any questions along the way. We are thoroughly impressed with the care and workmanship given by the crew from Reliance Plumbing.

  • Review 35 (2023-05-19 - Rating: 5)

    I signed onto the Angi app as a leak had appeared in the hot water line of my shower. Of the five plumbers I contacted two responded. One gave me a price but since the work required removing a wall they told me up front that they did not do carpentry work and I would have to find someone else to do the finish work. Danny from Reliance then arrived and after surveying the job(and finding a small basement leak I did not know I had) proceeded to give me a quote including finish work that was less than the other one. They started work the next day and although due to my schedule and other smaller issue’s causing some delay completed the job efficiently and professionally. All the employees were polite and competent working quickly to complete the work. I am very happy with the result and would not hesitate to hire Reliance Plumbing for another job of any size.

  • Review 36 (2023-09-13 - Rating: 5)

    Had a leaking pipe ended being two locations and George from Reliance were able to find and fix quickly. George is very professional and nice to work with. Highly recommend Reliance for plumbing needs, theyre now who I will be calling for any future plumbing needs.

  • Review 37 (2022-06-14 - Rating: 5)

    These guys are the best! Alex and his crew are proud of what they do and it shows in the services they provide. Each and everyone of them have provided excellent services. Ive had them over several times for small and major repairs. They assess and inform of the options available and make recommendations of what would be best without the pressure to select the most expensive option. George Rivera is very professional and responsive to needs and concerns and gives good advise. All the work theyve done its been timely, clean and precise. When they leave, you feel confident of the work theyve done and reassured theyve taken care of the issues. I highly recommend this company. You could definitely rely on Reliance Plumbing for your plumbing needs.

  • Review 38 (2024-06-22 - Rating: 5)

    Great service, and good quality work. They were here within the hour when we needed, and fixed the problem. .. A little pricey!

  • Review 39 (2023-01-13 - Rating: 5)

    I reached out to Reliance recently because our sump pump was very loud after the last big rain, along with what we thought were a couple potentially minor issues. Thanks to the tireless efforts of Brian and their entire crew, they uncovered and promptly fixed several big issues that were about to cause some serious issues in our basement (think broken sewer pipe that *luckily* hadnt backed up yet, old drainage pipe causing our septic to flood, etc., etc., etc.). We are so grateful for the time and effort they spent with us to figure out what was going on and present the best, most cost effective options to get things fixed as quickly as possible. We will absolutely turn to Reliance for any future issues!

  • Review 40 (2022-05-28 - Rating: 5)

    When I made the service call, the company sent me a picture of who to expect and a short bio. Brian Allen and his apprentice arrived the very same day and they were excellent! They explained everything that I needed and were very detailed. These gentlemen came, went above and beyond my expectations proving the repairs that were necessary and the additional repairs for items that could not fix myself. I would highly recommend them. Thank you.

  • Review 41 (2024-01-04 - Rating: 5)

    They came out today and they are always professional and courteous. They are the most knowledgeable plumbing company around.They did such an amazing job replacing a broken sewer line. So thankful for Reliance!

  • Review 42 (2023-07-05 - Rating: 5)

    The men at Reliance Plumbing are wonderful! I cannot say enough good things about their work and professionalism. They solved our issue and helped us understand the entire process. I would use again and again! Highly Recommend!

  • Review 43 (2024-05-13 - Rating: 5)

    Our basement flooded on a holiday weekend. Reliance was here on that night, July 3, to evaluate what caused the flood so that the remediation company could come in to do their work. Danny arrived within a couple of hours, found the problems quickly, and returned to fix the problem the next day. Excellent service and very pleasant people.

  • Review 44 (2022-12-20 - Rating: 5)

    Arrived on a Saturday to my weekend call. Evaluated the situation and disconnected the pipe from the current hot water heater. Returned on Monday morning very first thing. Brought a new 75 gal hot water heater into the house and down the basement stairs. I’m amazed how large a 75 gal heater is and impressed how they manipulated it. The new hot heater was installed and the old one removed..another difficult job.The job was wasn’t complete until it was confirmed that hot water was flowing properly throughout the house.Everything was handled in a very professional manner. A couple of years ago Reliance replaced the broken sewer pipe that led from my house to the street. A difficult job also handled in a very professional manner. I was impressed then as I am now.Happy to say “you get what you pay for!”

  • Review 45 (2022-05-01 - Rating: 5)

    Our water heater stopped working suddenly and Reliance came out same day to inspect and review the issue. Our water heater was 17+ years old so it was likely time to get a new unit, yet I wanted to call out Joshua and Florencio for trying to find the simplest solution. In the end, it made sense to get a new water heater and they were able to explain a wide side of options to explore, and took several of my follow-up calls to answer questions. We decided to go with one of their options, and the next day George and Julian did a great job installing our new water heater. Honestly, I was impressed at the care they took to cover the floors and clean up after their work.I definitely appreciated the entire Reliance teams support to help get our family back on track with hot water....there were a lot of dirty dishes and need for showers in this household!

  • Review 46 (2023-09-19 - Rating: 5)

    Very professional main plumber along with a good assistant. Diagnosed problem, provided estimate, scheduled work & installation.They did the work in a timely & professional manner. Did through clean-up.Only complaint was managements requirement of a significant deposit.

  • Review 47 (2023-01-30 - Rating: 5)

    David Torres and his assistants are always professional, friendly and efficient. David has been to our home before and always makes sure we understand any issues and solutions are available to us. We are very happy with Reliance Plumbing and will be using this company and David for all our plumbing needs in the future! Thank you!Jon and Joyce Neidlinger

  • Review 48 (2022-09-15 - Rating: 5)

    The plumber, George, did a great job for us. He was very polite, efficient and fast. George kept us up to date and went out of his way to make sure we were satisfied. We have used Reliance in the past and their work has always been excellent.

  • Review 49 (2024-04-11 - Rating: 5)

    Mr. Allen was here.He answered all questions .He explained what he had to do. He has a very pleasant and assuring personality. I feel he is a positive assets to your company.

  • Review 50 (2022-06-23 - Rating: 5)

    I have been lucky enough to have Reliances help with two major issues involving bathrooms in a newly purchased condo. David and Brian identified problems with work done by the previous owners and handled the problems quickly and effectively. Theyve got a great handle on the issues posed by our old (maybe 100 years?) pipes. They are on time, courteous, professional, and effective. Ill be calling on them in the future, I feel certain.

  • Review 51 (2022-01-03 - Rating: 5)

    We recently used Reliance to repair a broken underground PVC pipe for drainage and they did an amazing job. Everyone that worked on this project was extremely professional. We have used Reliance for many years now and we consider them the big guns. They are a bit pricey but will do the job correctly and make sure that the customer is happy with the end result. I would recommend this company anytime.

  • Review 52 (2022-06-25 - Rating: 5)

    We needed a new battery for the sump pump. Long story regarding the faucet replacement....but David was so patient regarding the situation. He explains everything so well, and he doesnt try to push services that cost more. He is so professional ,but also really personable, patient and kind. He makes it easy to have faith in his expertise!

  • Review 53 (2020-12-29 - Rating: 5)

    I have used Reliance a few times and I am always really pleased with the service and the work completed. We have had a new sump pump installed and had our pipes unclogged recently. They are responsive and keep you updated on arrival. Also, they present a number of options with clear pricing and don’t try to up-sell. They support the service options and do a great job. Prices are competitive too. I am really happy we found Reliance and will continue to use them.

  • Review 54 (2022-11-15 - Rating: 5)

    We appreciated the quick and professional response of the Reliance Plumbing crew as they took care of the issues we had with our kitchen faucet and toilet issues. They were very courteous and knowledgeable as they made the needed repair on our toilet and installed a new kitchen faucet. Its so refreshing to call on a plumbing company you can trust to do a job with integrity.

  • Review 55 (2023-07-20 - Rating: 5)

    Brian cleaned out our sewer line better than anyone ever has. He knew what to do and how to succeed. He didn’t give up! We are very pleased with his work and would hire him again if needed.

  • Review 56 (2022-09-08 - Rating: 5)

    I can’t say enough good things! It’s rare that I have a great experience when dealing with home repairs and vendors.George was our point person and he could not have done a better job and exceeded my expectations. It was a complicated project. He stayed late and even came back when he realized there was an adjustment that still needed to be made. He could’ve easily have done it the following day or blew it off all together but he had the integrity to make sure that the job is done well.They showed up on time and called with communication throughout the day. I was just blown away by all of this.I wish that everyone had the same work ethic and professionalism. I will never ever use anyone else again.

  • Review 57 (2021-06-04 - Rating: 5)

    Lawrence did a fantastic job! He is professional and incredibly knowledgeable, answering all my questions. Lawrence identified my plumbing problems, explaining the different options to solve them without making me feel overwhelmed or under any pressure to decide then and there. I highly recommend Lawrence and Reliance Plumbing and will continue to use their services.David and Delia were hardworking, professional, very knowledgeable and kind. They identified the source of water in my basement and gave me several reasonable options to fix it. The next morning, Arturo and Marco installed a new, larger sump pump to prevent the same issue going forward. They were on-time, efficient, very knowledgeable and nice. I highly recommend Reliance Plumbing!

  • Review 58 (2021-07-21 - Rating: 5)

    David was professional and courteous. Both he and his coworker were masked and careful when entering the house. He asked what were the problems I was having with my toilets and then went about exploring what might be the issues. He explained the breakdown of what service options I could choose from and the cost of each service. He understood that I needed to communicate with my spouse and he waited while I got the response. Once we agreed on a course of action they got to work right away. They were very fast and clean with the repairs. I was very pleased with the work.

  • Review 59 (2022-12-13 - Rating: 5)

    Joshua and Angelo did a really great job!! They diagnosed the problem, gave me options, and made sure I was comfortable with the solution I chose. They finished in a very timely manor and cleaned everything up when they were done. I am very happy with this team and if I need any further assistance I would appreciate if you would please send them back. Thank You!

  • Review 60 (2022-11-15 - Rating: 5)

    I was so completely satisfied with Reliance Plumbing. Antonio and Danny were professional, courteous, punctual, highly skilled and knowledgeable, and very responsive. Their gas pipe repair and water tank installation was an outstanding job. Antonio also was very responsive to my calls over the weekend. I used Glenbrook Plumbing for almost 20 years, but when they did not provide services when I had the emergency this past weekend, I contacted Reliance and they were just terrific. I plan on using Reliance from now on.

  • Review 61 (2021-04-06 - Rating: 5)

    Our sewer backed up the Saturday before Easter weekend and we were left with a mess in our basement. Our usual plumber could not perform the work so he recommended we call Reliance Plumbing. Johnny from Reliance was out within 1-2 hours of making contact with the company. He worked for several hours trying to clear our sewer lines. He was friendly and respectful and clearly communicated our options and costs. He was not able to complete the job by himself because the pipers were so clogged. He promised he and a crew would be back the next day (Easter Sunday) with the machinery needed to fully flush the lines. As promised, the crew was back and worked for several more hours cleaning our lines. Even though it was a holiday weekend, they seemed happy and worked hard so that we would not have to be out of our house for another night. We appreciated the whole teams efforts on a holiday weekend and Reliance will be our new plumbing company moving forward.

  • Review 62 (2023-07-27 - Rating: 5)

    Reliance completed high quality and quick work in replacing our sump pump. They were great value as well. I will definitely be going with them again in the future.

  • Review 63 (2022-03-22 - Rating: 5)

    Joshua and his partner were so great! They fixed the problem quickly and explained all my options. They cleaned up, we’re super friendly and gave me information on another problem as well. Nice guys! Would love to work with them again.

  • Review 64 (2022-05-09 - Rating: 5)

    Reliance does great work. Reliance is my first call whenever there is a plumbing problem. They are quick, courteous, do excellent work and are very pleasant people. We especially like David. He explains the problem, gives us options and is agreeable with whatever option we choose.

  • Review 65 (2023-07-14 - Rating: 5)

    Danny and Gio did a great job with my drain. Very friendly and knowledgeable. Reliance plumber Dave replaced my toilet back in March and he was excellent as well!

  • Review 66 (2022-05-02 - Rating: 5)

    Joshua Bee was a life saver today. He wasn’t scheduled to come out today, but I’m so happy it was him. He trouble shot our trance pump. He was super friendly, informative, and made sure I understood what I needed to do to maintain our pump so we don’t get another sewer back. He also brought up our fitness mats that were soaked in sewer water, which was so nice of him. He went above and beyond, and I couldn’t be more happy with my experience today. I will absolutely be asking for him anytime we have any issues. Thank you so much Joshua.

  • Review 67 (2022-12-02 - Rating: 5)

    Very professional service. Water was backing up from outside the house due to pipe issue.The plumbers came in less than one hour. Detected the issue, fixed it in professional way. Very happy with their service. David Torres is the best. He certainly deserves rise!

  • Review 68 (2023-07-24 - Rating: 5)

    Joshua did a fantastic job. On time and very good at explaining our options. Fast and efficient, Saved the weekend for us.Also left the sink cleaner than when he arrived a plus.

  • Review 69 (2022-10-13 - Rating: 5)

    Twice they have come out to sort out issues. Each time they arrived when they said they would, fixed things on the first visit, very quickly and for a much lower cost than I was expecting. Highly recommended.Edit, Oct 2022. I had another issue today - this time with my kitchen sink leaking everywhere and filling up my cabinet. I called them at 7:00 AM, they arrived by 8:25 and by 9:00 AM they had everything fixed. Total price was less than $200. Fantastic! I can’t recommend them enough.

  • Review 70 (2022-07-14 - Rating: 5)

    George and Brian do a great job and explain all of the work being done very well. Been using Reliance for several years now. The company is well run and can be trusted, based on my and friends experiences.

  • Review 71 (2022-12-05 - Rating: 5)

    The sewer cleaning was done first as an emergency call/service performed by George Rivera. George was very professional, identified the issue which required replacement of a broken sewer pipe. He arrived straight on-time, explained all the details while working on sewer cleaning. He made arrangements for the sewer pipe repair which was done couple days later. We were very satisfied with all the work. Great job!!!

  • Review 72 (2023-01-15 - Rating: 5)

    George Rivera is an outstanding ambassador for Reliance Plumbing,. He explained what was needed and then did it as explained . This was a Saturday evening emergency repair, he was here inside 2 hrs. I realize it was the weekend and we would have an up charge for the weekend evening, though I wasnt prepared for the amount, but that isnt Georges responsibility and it was an emergency. I hope the Company is making a fair profit and not taking advantage of the situation.

  • Review 73 (2022-10-10 - Rating: 5)

    Your service Rep. David and Angle did a great job. Polite, knowledgeable , clean & neat. I would request them to come back next year to service my flood system.A great team to work with.Thank you Reliance..

  • Review 74 (2023-06-27 - Rating: 5)

    Reliance Plumbing did fantastic work! Issues arose during the work, but they addressed it & corrected it in a timely and professional manner.Reasonable costs, and work is gaurenteed.Highly recommended

  • Review 75 (2021-02-13 - Rating: 5)

    We had a leak and Lawrence came out in the evening. He quickly identified the problem and returned early the next morning with a new faucet to replace our old one. He was very professional and courteous. He laid out a number of options and did not try to pressure us on which option to choose.He was great! Reliance has done some work for us before and we will happily continue to use them and recommend them.Sincerely, Eric PellarinWilmette

  • Review 76 (2023-01-05 - Rating: 5)

    Great customer service and they did great job by George and his apprentice Dany. I had to get a backflow unit removed and they diligently worked to complete the job before the inspector arrived and explained everything very clearly throughout the process.

  • Review 77 (2022-06-30 - Rating: 5)

    Juan and Jonathan worked really hard on super hot day to clean out my main sewer line. That went the extra mile to remove roots. Juan explained everything he was doing so that I understood. I am sure they didnt expect to spend so much time here. They did their best to save me money. I highly recommend this company. Very honest and professional.

  • Review 78 (2021-10-20 - Rating: 5)

    Outstanding from the receptionist on the phone, to the text updates and finally the service. George is courteous, friendly and knows his plumbing. He did a great job installing an under the kitchen sink, reverse osmosis water filtration system. I was impressed that John, the owner, was present at the beginning to make sure the installation got off to a good start. I highly recommend Reliance Plumbling.

  • Review 79 (2023-07-12 - Rating: 5)

    They were efficient and knowledgeable. They cleaned out our flood control. I appreciated the reminder call to schedule this maintenance. They answered all questions and were courteous. I liked that they sent me the options for additional work but we’re not pushy.

  • Review 80 (2022-04-07 - Rating: 5)

    Our toilets were backing up. Had some companies out here to fix. In the process it was discovered we had tree trunks in our exterior sewage lines. Reliance was one of the companies we got an estimate from and decided to go through with the work. I dealt with Alex and Arturo. Alex provided the estimate and walked me through my options. Arturo managed the repair. They were efficient. Professional and the clean up was amazing. My backyard was dug up and a mess from their working. When it was done you couldn’t even tell they were here. Would highly recommend for any plumbing needs

  • Review 81 (2024-01-18 - Rating: 5)

    Reliance plumbing has done a fabulous job again. Juan “Johnny” is so knowledgeable and professional. He talked us through the whole process when our pipe burst. We highly recommend them.

  • Review 82 (2023-01-11 - Rating: 5)

    George and Stephen completely renovated my Toto toilet which was a very complicated to say the least and did a beautiful job. I’ve had Reliance out 3 times now, and every time the work was professionally done. The service and employees are excellent.

  • Review 83 (2022-11-17 - Rating: 5)

    We had George come out to inspect some drainage issues we had been having. George took the time to inspect the way our plumbing was set up and ended up finding some issues that were causing the backups. He could have easily rodded the line to temporarily fix the issues (as some of our previous plumbers blindly did), but instead opted for a longer term solution that would save us trouble in the future. I highly recommend George from Reliance Plumbing.

  • Review 84 (2021-06-09 - Rating: 5)

    Reliance Plumbing contacted me quickly regarding my issue and promptly scheduled an appointment. Contact with Reliance Plumbing was simple and they contacted me via text message and phone call regarding my appointment. George Rivera was my Service Plumber that arrived. He quickly diagnosed the problem and told me options. He went over different prices and the type of services each price covered. George Rivera was professional and there were no secrets or untold prices. The work was completed in a timely and professional manner. Any questions I had were answered by George in an easy and simple way to understand. George did not cut corners and seemed more than happy to help. Hes a good guy. Thanks for your help.Darryl CorterNorwood Park, Chicago

  • Review 85 (2023-07-17 - Rating: 5)

    Very good service, would definitely recommend and will use Reliance again. David, the technician working on our project, was very communicative and professional. Very positive overall experience.

  • Review 86 (2024-05-03 - Rating: 5)

    Excellent job. Reliance plumbing fixing my basement water issues. They did a great job planning the project out and making sure that my basement will stay dry for years to come.Everyone involved was professional and took the time to answer all of my questions.

  • Review 87 (2022-10-27 - Rating: 5)

    My tenants in the West Loop, lived with a kitchen drain clog for weeks. A different plumber could not resolve it. Called Reliance and they came the same day. Clear communication. quoting before the work starts, listed in an agreement sent by text. Notification via phone and text ahead of visits. They sent out George, who patiently worked a problem and resolved it. Once cleared, he was helpful and provided recommendations on how to mitigate the same build-up issue in the future. Recommend asking for George!

  • Review 88 (2020-04-03 - Rating: 5)

    Reliance came through for us again! They have proven to be reliable, professional, courteous and clean. They arrived as promised, same day, and were respectful of my home and me. The plumber checked the situation, quoted a price, performed the service at the price quoted and the repair was completed. He was able to answer my questions and offered advice to avoid further problems. I would recommend Reliance.

  • Review 89 (2021-07-30 - Rating: 5)

    George and his partner explained everything in detail and managed to correct a problem with a new shower head and handle I needed installed. They finished within the hour and cleaned up the area promptly. The new replacement handle and shower head look great! Thank you for taking the time to work around a problem with no additional service required.One satisfied customer!!

  • Review 90 (2021-07-28 - Rating: 5)

    We have had two experiences with Reliance in the past month, both very positive. A leaking garbage disposal pipe underneath the sink provided for some nasty and gnarly smells. Reliance was the first name I turned to and Jonny came out and did a great job replacing the rusting system underneath with PVC.Our second experience with Reliance was due to a clogged sump pump that would sometimes overflow. Reliance came out and diagnosed the problem and found another issue with our sump pumps battery backup system. George and his helper (Danny?, David?, my humble apologies) did an excellent job unclogging the sump and piping and installing a new battery backup system.Their plumbers were on time, professional and really nice. They explained what they found, and provided various solutions. We are glad we found them and we look forward to choosing them in the future without hesitation.

  • Review 91 (2023-05-06 - Rating: 5)

    Danny L was great. He offered me options. I could tell he takes pride in his work and really aimed to please. He cleaned up so nicely! He was seriously a pleasure! Thanks!

  • Review 92 (2020-09-12 - Rating: 5)

    Found Reliance on Angie’s List today when I noticed our sump pump wasn’t acting normally and we also had our garbage disposal go down a week or so ago too. They responded right away, and we got an appointment the same day! Our technician, Joe, was absolutely amazing. Did an amazing job and gave me a lot of helpful information for proper upkeep and things to watch out for.

  • Review 93 (2024-01-04 - Rating: 5)

    George is the best! I would recommend and rely on Reliance Plumbing for sewer line and issues with plumbing. Its hard to find reliable people around Northbrook. I had terrible experience with other plumbing guys five months ago. I realized I had sought the services of Reliance Plumbing in the past when I was in Evanston and was pleased with their service then. Please continue to give the best service and will be great if you could provide tips and reminders for regular maintenance depending on each customer needs to avoid emergency situations and charges associated with it.

  • Review 94 (2023-09-06 - Rating: 5)

    We were very pleased with Danny Laureano, the technician. He was very neat and explained everything to us. And did a good job. The problems were readily taken care of.

  • Review 95 (2022-11-03 - Rating: 5)

    Reliance Plumbing is a wonderful company to work with. They are very professional, do extremely good work, honest, and in todays world where customer service is completely gone, they went out of their way to ensure we were completely satisfied. I strongly recommend using them for any plumbing needs you have.

  • Review 96 (2023-08-25 - Rating: 5)

    George has responded to a couple of calls. He has always been affable, competent, shared options and left everything orderly & clean. He carefully goes over options and risks. We are happy with Reliance Plumbing.

  • Review 97 (2023-10-30 - Rating: 5)

    Danny L was our plumber today for our annual outdoor rodding of our sewer system. I liked how I received a text and an email when he was on his way along with his photo. He was very thorough, even checking with the plumber who had been here last year to review a detail. He made sure the system was free of roots to prevent any blockages. There is a one year warranty on the work, if any blockages do occur. We have used Reliance for our plumbing needs for years and will continue to do so.

  • Review 98 (2024-07-29 - Rating: 5)

    We engaged Reliance to address a leak in one of our bathtubs. Alex, the technician, demonstrated exceptional thoroughness, guiding us through the diagnostic process with clarity. He provided transparent pricing and a clear approach to identifying the issue. Once the problems were pinpointed, he resolved them promptly.We were highly impressed with Alex’s expertise, methodology, and communication skills. I highly recommend Reliance for their outstanding service.

  • Review 99 (2024-07-15 - Rating: 5)

    Professional and competent. Ive used them to install flood abatement and also fix my sewer line.

  • Review 100 (2021-01-24 - Rating: 5)

    Mike Santa and Scott were both very professional and knowledgeable. They quickly identified the problem and gave us reasonable options to fix it. They were very good at explaining what was wrong and why. They were personable and friendly while they were here. The quality of their work was also excellent. They clearly took pride in heir work and it shows. Even to someone that doesnt do plumbing I could see the improvement.

  • Review 101 (2021-06-03 - Rating: 5)

    George and his team were fantastic! I couldnt recommend them more strongly. He was knowledgable, patient, professional and solved my problem. He followed COVID guidelines and always walked me through every step and option. I have now used Reliance twice and will continue to do so.

  • Review 102 (2021-03-16 - Rating: 5)

    We recently called Reliance Plumbing because they came highly recommended by the company that services our heating and air conditioning. We had an older shower faucet that was leaking and in need of repair. David and Julio did a terrific job of rebuilding, even going back to the shop to disassemble and clean the parts so that they were like new again. The faucet works like a gem. In addition to their skill, their professionalism, courtesy and thoughtfulness were an added plus. We are grateful and highly recommend Reliance Plumbing to anyone in need of plumbing services. Thank you!

  • Review 103 (2021-04-06 - Rating: 5)

    George is professional and takes the time to explain things and lay out the options in a systematic and understandable manner. He does not upsell, and has done several jobs at our house, each one requiring varying degrees of complexity. He has given us the information necessary to make a good decision. And the work has been flawless. We recommend Reliance without reservation.

  • Review 104 (2022-02-17 - Rating: 5)

    Honestly not only the most professional plumbers Ive worked with, but easily the most professional, friendly. and kind contractors Ive had the pleasure of doing business with. Fair pricing, on time service and local, Reliance has definitely earned another customer in me.

  • Review 105 (2023-04-18 - Rating: 5)

    Isaiah was the technician that went above and beyond to fix my water softener. I had a salt intrusion in my house from the water softener. Salt was everywhere ruined all my water appliances. Isaiah came and looked at system and worked with the manufacturer and fixed the problem when he came back on a Sunday and stayed to be sure the water was coming out clean . He was very professional and friendly and knowledgeable. I would definitely recommend Isaiah and this company to anyone looking for quality work with a smile . ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

  • Review 106 (2024-04-12 - Rating: 5)

    Brian and Marco were both very knowledgeable and they did great work on our gas line.

  • Review 107 (2020-06-11 - Rating: 5)

    Excellent first experience with Reliance. Plumber arrived promptly, reviewed my plumbing issues/needs, did a thorough examination of the problems and presented and explained a variety of options at different price points. Very polite, professional service.

  • Review 108 (2024-07-11 - Rating: 5)

    Alex Ortega did an excellent job and was very helpful.Karlotta Mathews

  • Review 109 (2023-07-04 - Rating: 5)

    Both service men were friendly, knowledgeable, hard working and thorough, determined to make it right. We enjoyed working with them. Problems working with old (75 yrs) plumbing can be tough, and this job was.

  • Review 110 (2023-05-09 - Rating: 5)

    Im very happy with the service David Torres from Reliance provided earlier today! Clean, organized and the final product looked perfect! He really did a great job!

  • Review 111 (2021-08-07 - Rating: 5)

    Reliance Plumbing is fortunate to have George representing them for so many years. George arrived on time and resolved all of my concerns with great care and professionalism, his 26 years experience was evident and I was extremely happy with the end result. Because of George, I would highly recommend Reliance Plumbing to anyone reading this.

  • Review 112 (2021-04-28 - Rating: 5)

    Brian & Julian were not only very professional, they provided me with information and options. They showed up on time, provided me with information, and cleaned up afterwards. When I made the decision to proceed I felt very confident and informed. I highly recommend them and they have won s customer for life.

  • Review 113 (2020-07-23 - Rating: 5)

    I reached out to Reliance Plumbing Sewer & Drainage via Home Adviser. They responded promptly to my request for a quote and had John stop by the same day! John offered to first rout and video our drainage system before doing anything drastic. He then scheduled David to come out the next day to perform this work. Talk about responsive!! David came out and spent at least 2 hours not only routing and running video of the drainage system, he determine where the drainage system was depositing water. He also found that the system was so clogged that he could not rout all the way through it. David then suggested some options for resolving the situation, wrote up 3 proposals and emailed them to me the same evening. John and David were both extremely professional, friendly and knowledgeable. Reliance is absolutely a top-notch business!

  • Review 114 (2018-09-12 - Rating: 5)

    Reliance was able to come out the same day I called (on a non-emergency job). Joe was very professional, kept me informed of everything he was doing, arranged the schedule of follow up work to accommodate us, and made recommendations and arrangements for additional remediation work we were going to need as a result of the plumbing problem so that we didn’t have to research and book a remediation company. I will be recommending Reliance to family and friends.

  • Review 115 (2018-08-11 - Rating: 5)

    We had a very clogged bathroom drain that we couldnt fix and had to call a plumber out on a Saturday. Their communication was outstanding, and the plumber, John, arrived right on time. He wound up rodding out our bathroom drain and worked very cleanly and quickly. This is a very professional company that I have no problem recommending to others.

  • Review 116 (2021-01-27 - Rating: 5)

    Our kitchen sink was clogged and only doing a slow drain, so I reached out to Reliance Plumbing (we have used them in the past with good results) and again they did a great job! Brian reviewed my main issue (kitchen sink clog), we also reviewed the plumbing lines at my request-- had him look at our 2 bathroom sinks in our house. He provided me options for service. I had him unclog the kitchen sink and as a preventative service had him route out our main sewer line out to the street. Brian and Johnny were task focused, professional and clean.

  • Review 117 (2019-09-10 - Rating: 5)

    The plumber, Brian, took care to explain everything and to give me several options with prices for the finished job for each option. He answered my questions as he worked and cleaned up when he left. I also appreciate that Reliance sends you a message before the plumber arrives with a photo and a short personalized description. I have used this company more than once and have been equally pleased with the work and professionalism each time.

  • Review 118 (2022-01-18 - Rating: 5)

    David Torres and his Team did an outstanding job unclogging our sewer pipe that had root problems. David worked very hard but was always polite and professional. Reliance had all of the proper equipment to get the job done right. Thank you!

  • Review 119 (2021-01-30 - Rating: 5)

    Sewer backup and the inspection of the line showed tree roots were clogging our sewer line. The plumber quickly identified the issue and took steps to remove most of the clog to restore service. He recommended a permanent fix which we plan to have Reliance Plumbing do. Weve worked with them before and found them to be prompt, professional, reasonable, and work with the homeowner to understand each option for repair. In all our years working with them, we have found them to be consultative and no-pressure. They take the time to explain and answer all our questions. You can rely on Reliance.

  • Review 120 (2018-12-15 - Rating: 4)

    Great efficient, prompt servive. Courteous professional on phone for appointment and then, servicemen Chris and Roberto were awesome. Clean and quick, took care of my slow clogged drain within short amount of time. Took one star off due to price bit little steep but service was great. Highly recommended.

  • Review 121 (2022-03-01 - Rating: 5)

    George Rivera was very good. He was polite and helpful, explained the situation and did the work excellently and efficiently.We are very pleased with his service.

  • Review 122 (2020-12-15 - Rating: 5)

    David Torres and Jose did an excellent job clearing out our completely clogged up kitchen sink. They arrived within 2 hours and were incredibly professional. I am impressed with their work. They followed all of the suggested COVID-19 guidelines, which I greatly appreciated.

  • Review 123 (2022-11-11 - Rating: 5)

    George is the best!! He has taken care of our restaurant for some time now. Always professional, courteous, and working to find the best solution for us. I would highly recommend George and the whole Reliance team!

  • Review 124 (2022-06-27 - Rating: 5)

    Really came through for me this time, I have used them for years and yesterday was a great example of why...responded immediately, and got my water heater replaced same day. Dave got the men and replacement water heater here and installed in a day. Very happy with the timing and the job they did.

  • Review 125 (2022-04-28 - Rating: 5)

    We had a major main pipe issue in our house today and thanks Josh and Brian for the excellent work to get it fixed right away. We are grateful to have Reliance Plumbing and people like Josh and Brian around to give us a peace of mind.

  • Review 126 (2019-07-24 - Rating: 5)

    Incredible attention to detail, courteous, prompt, efficient, effective service across the board. This is a great business and they offer superior services and prices.Alex, the owner is hands on and involved with the team, the team is a collaborative and intelligent group of professionals who do excellent work.They keep you informed on progress and involve you in every step of the diagnosis and solution offering alternative options to evaluate and pursue.Basically just fantastic!

  • Review 127 (2017-11-10 - Rating: 5)

    Joe from Reliance was here today to help us fix two issues. While here, he helped with a third issue that could have been a MAJOR problem later if he did not spot it and then fix it. Joe was nice, professional, thorough, and all around good guy. They also called us to let us know when he was on his way (and they showed up early in the given time window we were expecting them). Will definitely call them next time.

  • Review 128 (2022-10-11 - Rating: 5)

    I have worked with Reliance Plumbing on several projects and always have a good experience. They are professional and reliable, and I am always very satisfied with the work. I will continue to work with them and highly recommend them.

  • Review 129 (2017-08-04 - Rating: 5)

    This company is very quick to respond and has great plumbers. They are all knowledgeable, efficient and fairly priced. They have solved any problem we have had and they have done so quickly.We have had several different plumbing issues and they permanently solved each one.Today Byrron responded to a flooding call and he was awesome!

  • Review 130 (2018-11-09 - Rating: 5)

    I had a leak under my kitchen sink. Mike Santa came to access the problem. Prior to his arrival.I received a text with his picture so I would recognize him upon arrival. I love that Reliance does this!He explained exactly what the problem was & what was involved to do the repair. He emailed 4 quote options that offered varying warranties from 30 days up to 1 year. Everything was spelled out very clearly in the quotes. Mike returned & repaired my leak.Also as soon as he entered my house he put his booties over his shoes so he didnt track dirt into my house. So considerate. He was in & out so many times & those booties kept going on & off, thank you Mike. Additionally, out of the 4 quotes I received for this job, Reliance was the most competitively priced & they truly know their business. I will absolutely call them.again if I have a plumbing problem.

  • Review 131 (2020-04-13 - Rating: 5)

    Brian was detailed about our concerns. He listened and responded to our satisfaction. He took an interest in our concerns as we’re selling our house and made all four of our Toto toilets in perfect running order for the prospective buyer. We appreciated his expertise in solving a condensation problem we had in some piping coming from the dryer which was brought to our attention by the prospective buyer. We feel confident that our house has been checked thoroughly for any plumbing issues. Thanks, Brian!

  • Review 132 (2020-07-08 - Rating: 5)

    Their customer service is great (friendly on the phone) and the plumber, Brian, put on the shoe slipper things and wore a mask. Also he was kind and considerate in making sure doors closed behind him if I wanted them closed and treated me with respect. The only thing that was only slightly concerning is that his mask was not covering his nose. And I understand that wearing a mask is not comfortable and I dont want to presume I know the reason for not covering his nose. Brian was very knowledgeable and offered 3 options of how to fix my plumbing issue.

  • Review 133 (2023-09-12 - Rating: 5)

    Great job. Arrived on time. Provided me will 3 options. Performed the job right away and cleaned up afterwards. Very professional. I highly recommend.

  • Review 134 (2023-06-27 - Rating: 5)

    We have used Reliance Plumbing for the past 10 years. They are reliable and professional. They have helped us out even when we have had emergencies on the weekends.

  • Review 135 (2023-10-04 - Rating: 5)

    They returned to our house today for a pre-paid HWH flush of the unit they had installed three years ago. Among the reminders that Reliance gave us, today they emailed a picture of Danny, the man who would be doing the work.Danny and his helper Gio got to our house on schedule. They put on their plastic boots and got right to work. They did not mind answering the many questions I had because this was the first time we ever had our HWH flushed.Before leaving, they checked all the faucets in the house to make sure each had a proper flow of hot water. They also cleaned every strainer to make sure they were free of sediment.We highly recommend Reliance !

  • Review 136 (2018-06-05 - Rating: 5)

    They were very fast and informed me of additional problems found which I had them resolve also. They cleaned up everything nicely. Still awaiting for them to run the camera down the sewer pipes to verify everything is cleaned out of roots and broken drain pipes.Just waiting a month (To allow the ground to settle) to have the sidewalk they removed formed out and re-poured.Very happy with their work so far.

  • Review 137 (2018-09-26 - Rating: 5)

    Exceptional Service! Zach was our plumber and he was extremely helpful, educated and went out of his way to deal with issues to fix our leak in timely manner. I’m very satisfied and would recommend Reliance to anyone looking for a reputable plumbing company!

  • Review 138 (2018-02-21 - Rating: 4)

    Chris Burns from Reliance Plumbing was professional and honest and did a great job. He arrived on time and gave us multiple options for our plumbing problem. I would have given a 5 star except for the price. After hour plumbing emergency jacked up the price.

  • Review 139 (2018-04-09 - Rating: 5)

    Great experience today with Reliance, and their plumber Joe S. He showed up fast and on-time, and did excellent work to educate us on the issues we were having, and quickly fixed the problem. He definitely went the extra mile. I would recommend Joe and Reliance to anyone looking for a professional and fair plumbing company.

  • Review 140 (2021-10-30 - Rating: 5)

    George is very prompt and professional. we had a new kitchen faucet put in. the P trap was showing signs of wear to the point of leaking and that was replaced also. very happy with the service and efficiency of the work.

  • Review 141 (2021-06-06 - Rating: 5)

    David Torres & Dalina & Scot came to fix the leaking tub & found out that problem is in the drain. I was so glad that they dont have to open up the ceiling.They also fix the pipe that was leaking in the basement. I was impressedby their professionalism & knowledge of the problem. They constantly keep me update of whats being done. Oh! and they keep the workplace clean after the job. It would be a pleasure to recommend this company to my friends & colleagues.

  • Review 142 (2018-12-16 - Rating: 5)

    Reliance Plumbing put a new half bath in our basement and did an outstanding job. Every step of the project tracked on time and outcome was high quality craftsmanship and everything we expected! The team of plumbers, electricians, and the carpenter were all really nice and courteous. I would highly recommend Reliance Plumbing for any remodeling job.

  • Review 143 (2020-05-27 - Rating: 5)

    We appreciated the call and text with a brief Bio and photo of the plumber who would be coming right before the service. Brian was professional, and explained the process and procedures. We will definitely keep using them and recommend.

  • Review 144 (2022-04-27 - Rating: 5)

    Juan provided excellent service on our annual flood control check. He was very thorough, professional and friendly. He also took time to show us his work and answered all our questions.

  • Review 145 (2020-09-08 - Rating: 5)

    The plumber you sent was here on time, and was very nice to deal with. He gave me my pricing options, and helped me work out a plan to fix my drain and some other problems. He was experienced and a real professional. He fixed the problems and was a pleasure to deal with.

  • Review 146 (2021-01-29 - Rating: 5)

    Our 1st floor shower leaked through to the basement. Called Reliance (this is the 2nd time weve used them). Combination of issues with the newer showers drain connection, compounded by the old plumbing (early 1900s) to which it was connected. Even when working, drain was slow. Reliances tech solved problem by eliminating the old pipe and connecting the drain with new plumbing. Solved the problem - drains faster than ever! Then they came back and closed, patched, and primed the ceiling in the basement which they had to open for the repair. Did a great job all around! Fast, friendly service at a great price. Highly recommended!

  • Review 147 (2018-07-31 - Rating: 5)

    Mike was great. He called me before he showed up and let me know around what time he was gonna be there. He was pretty good at the explaining what the issue was and gave multiple options on what I could do to fix the problem (both prevention and root cause). Would go back to them again

  • Review 148 (2018-07-29 - Rating: 5)

    Thank you, Reliance! Broken sump pump with the rain we have had this year was a nightmare. I called today, they came today. Excellent customer service — keeping me appraised of the technician’s arrival time through phone calls and text. What a great experience. I will call on them for my future plumbing needs. Thanks, Christian, you did a nice install of my new pump!!

  • Review 149 (2021-04-28 - Rating: 5)

    George Rivera was very professional and easy to work with. I especially liked that he was clear and thorough when explaining the solutions to our project. I would recommend him to others.

  • Review 150 (2017-06-26 - Rating: 5)

    These guys are Awesome. We had an issue with the city requiring immediate testing of our back flow device or they would be shutting off our water. Reliance came out same day and tested, but found the device to be damaged(thx to landscaper not removing over winter). Given they had pretty much a warehouse on wheels, they did have in truck and replaced on the spot. A little pricey but if you want a professional company that can handle with ease, these are the guys. BONUS !!! They contacted the city and updated the paperwork so saved me time dealing with it. Definitely use again.

  • Review 151 (2022-08-22 - Rating: 5)

    Reliance plumbing lives up to their name. Everyone Ive worked with so far is friendly, knowledgeable, and helpful. I appreciate all the answers to my questions and look forward to working with Reliance again on my upcoming kitchen project.

  • Review 152 (2024-01-19 - Rating: 5)

    As always, they were prompt, efficient, kind and got the job done. i’ve used them for 6 years now and have complete confidence in them

  • Review 153 (2022-07-11 - Rating: 5)

    Juan was amazing! Did an honest, amazing job, fair price, and cleaned up so well after job was done. I will definitely call this company again if I ever need plumbing work done!!

  • Review 154 (2022-06-22 - Rating: 5)

    Joshua and his helper (Johnny?) did a great job. Installed a new gas line to our built in BBQ, made final connections and tested the line. Also installed a new hose bibb in our garage. Temperature the day of install felt like 108.

  • Review 155 (2024-04-18 - Rating: 5)

    Alex Ortega was our Service Plumber today and replaced our garbage disposal. He is always prompt, professional, courteous and efficient. Great service!!

  • Review 156 (2019-02-07 - Rating: 5)

    Brian is a true professional. He and his crew went above and beyond. He was very thorough and provided us with many options. We look forward to working with him again in the future.

  • Review 157 (2018-04-26 - Rating: 5)

    Mike arrived as scheduled. Listened as I described the projects. Made helpful suggestions. Provided an estimate. Completed the projects in estimated time. Cleaned up work area. Provided for immediate billing. I must be dreaming. This is not the plumber my grandma used. Mike was very professional in every sense of the word. Thank you. Yes, I would recommend Reliance to my friends.

  • Review 158 (2022-06-13 - Rating: 5)

    Josh and the team at Reliance Plumbing were great. They helped assess our plumbing needs and fixed everything in a timely and professional manner.

  • Review 159 (2018-04-12 - Rating: 5)

    Reliance plumbers are professional, friendly and thorough. They provide detailed quotes and answer any questions knowledgeably. The work they do is done right the first time. I have used Reliance for plumbing work several times and will continue to do so.

  • Review 160 (2023-10-19 - Rating: 5)

    They were great and very responsive. Their management was involved in our issue and really never gave up until they solved the issue. Would use again!

  • Review 161 (2022-01-13 - Rating: 5)

    David and his associate were very professional, neat and courteous.We will recommend to our friends and use them in the future. Thankyou for great and efficient work.

  • Review 162 (2021-06-25 - Rating: 5)

    Reliance Plumbing were the original installers of our Flood Control system back in 2014 before we purchased the home 2021. George and Deleena came by, removed clog, serviced and rooted the whole Flood Control system. Got our valves flaps performing like new.Thanks both of you!

  • Review 163 (2018-08-08 - Rating: 5)

    You get what you pay for! For sure, they are a bit on the pricey side, but they were super responsive, through, efficient and most importantly knowledgeable. Called at 745am, Zach was here by 830, and done by 930... he was very friendly and offered multiple options to fit our needs and budget.

  • Review 164 (2023-01-25 - Rating: 5)

    I call Reliance when my regular maintenance guy just cant cut it. I run a very large facility and I am so grateful that I can call them when I have complicated or difficult problems. They are the best.

  • Review 165 (2022-07-13 - Rating: 5)

    The crew was prompt, professional, responsive and respectful. No qualms about recommending Reliance Plumbing. Will continue to use their services.

  • Review 166 (2020-09-01 - Rating: 5)

    This was an inspection service I requested. While we had walls open doing some construction, I had them run a camera into the main sewer line to the street to see if there were any indications of a current or potential future problem. The tech showed up on time, was very professional, and performed the service efficiently. The line was in good shape, no issues found, giving me peace of mind.

  • Review 167 (2023-03-03 - Rating: 5)

    This is the third time Ive used Reliance Plumbing. Twice for my personal residence and once for clients. A+ service, super friendly techs, they were in & out in a timely fashion.

  • Review 168 (2022-02-02 - Rating: 5)

    I have used Reliance Plumbing for several different issues for a while. They do excellent work and are all friendly and straight forward in their explanations. Most recent was a sump pump repair.

  • Review 169 (2020-05-25 - Rating: 5)

    Reliance Plumbing has done a great job thus far. The plumber George wasvery nice, knowledgeable and wore all the proper gear. He will return on Tuesday to finish the job. Will have more comments at that time.

  • Review 170 (2018-03-03 - Rating: 4)

    Mike from Reliance Plumbing was great! He came early, reviewed everything and gave me sensible recommendations to help with drain flow! It was a little pricey but everything works well now so worth it in the long run!!

  • Review 171 (2024-08-12 - Rating: 5)

    Brian was efficient and professional in all regards. I was fully informed of all that needed to be done.

  • Review 172 (2021-08-15 - Rating: 5)

    The representative was a wonderful rep. I really like the service and the turn around time to install my water heater.Very nice to have used your service and appreciate doing business w Reliance!

  • Review 173 (2024-06-18 - Rating: 5)

    Alexander Ortega was superb; very kind and professional!

  • Review 174 (2023-07-09 - Rating: 4)

    Reliance Plumbing technicians were punctual, courteous, and did high quality work. Customer service was excellent.

  • Review 175 (2019-12-09 - Rating: 5)

    We had a clog which caused minor flooding on a Sunday. Reliance made an emergency visit and fixed the immediate issue while providing longer term solutions to avoid the problem in the future. Zak did a terrific job- would definitely recommend.

  • Review 176 (2020-09-14 - Rating: 5)

    David Torres and his crew did some very quick, timely work resolving a problem in a couple of days for which another plumbing firm was quoting a 3 week lead time. He also identified a practical and cost effective solution that had not been presented by two other local plumbing firms.

  • Review 177 (2023-03-22 - Rating: 5)

    We have used Reliance Plumbing for our annual backflow testing. They have done a great job. Always Reliable and on time.

  • Review 178 (2022-03-14 - Rating: 5)

    George Rivera and his assistant were on-time, efficient, and respectful of our property. They were able to fix our clogged bathtub quickly. Thanks!

  • Review 179 (2021-05-24 - Rating: 5)

    Alex came out to look at the RPZ connecting my lawn sprinklers to my water service. Alex was extremely knowledgeable, fixed my RPZ without having to replace, and did so within four hours of calling. Highly recommend.

  • Review 180 (2022-02-08 - Rating: 5)

    They have great customer service and do great work. I like that they give you 3 quotes so you can choose what gets done. It doesn’t feel like I need to negotiate or ask the “right” questions to understand my options.

  • Review 181 (2022-08-18 - Rating: 4)

    David was very professional. Scheduled for waste water drainage system video inspection. Found that we needed major repair. Gave us options but felt no pressure. Will probably have Reliance fix our problem

  • Review 182 (2020-12-04 - Rating: 5)

    Im impressed how Reliance Plumbing worked nicely through out the construction. I had mis-aligned main sewer pipe which had been headaches for a while. They dug out the front yard and replaced the old rotten steel pipe with the new PVC pipe. Now im worry-free. They did all steps professionally including the clean up after the construction. Im glad I chose Reliance Plumbing!

  • Review 183 (2020-01-07 - Rating: 5)

    Joe was very refreshing to deal with. He was pleasant, funny, informative and most of all, got the job done. If all of your plumbers are as responsive, you have an excellent business.

  • Review 184 (2023-09-01 - Rating: 5)

    Brian bAllen, my plumber, was excellent in analyzing the problems, offered several choices to fix the problem, and just finished at my home. I was extremely pleased!

  • Review 185 (2016-11-17 - Rating: 5)

    Very professional team and management. They presented and explained clearly all the options for flood control, performed excellent work and even came back to ensure that the front yard looked the way we wanted after completion. We are very pleased.

  • Review 186 (2014-07-29 - Rating: 5)

    We had another plumber come to our home to clear a blockage from our kitchen sink drain. They power rodded the line but, in 4 months. the problem had returned. We called that plumber back and they said the drain had to be hydrojetted and the cost would be over $ 600. We began searching for other plumbers to hydrojet the line for a lower price. Most flatly refused to perform that service at all, but, suggested a procedure called chain knocking OR offered power rodding at over $400 (over twice the price we paid originally) claiming that the first company did a poor job because you get what you pay for. Finally we found reliance and they agreed to hydrojet the line only if absolutely necessary but they sent a supervisor to assess the problem free. Having assessed the problem, he said he wanted to send out one of their employees who had 20 years experience to handle the job because, if it did need to be hydrojetted, he had experience to do the job correctly. When they came, that afternoon, the service technician did a thorough assessment of the problem and found that it could be handled by power rodding the line from upstairs instead of the kitchen sink line which had been rodded previously. After working the rod through the line from above quite a few times, he was successful to remove all the blockage and make the sink drain freely again, without the extra expense of hydrojetting. Although it took almost 2 hours, the cost was still much less than any other company had estimated. All the Reliance employees were very courteous and professional. I heartily recommend them for your plumbing needs!

  • Review 187 (2024-02-08 - Rating: 5)

    Thoughtful kind and thorough plumbers on top of execellent work. Highly recommend Reliance and David in particular.

  • Review 188 (2021-11-25 - Rating: 5)

    David and Antonio were amazing! They did the job right and were very professional. The response time was also very fast, we weren’t too long without hot water. Thank you!!

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