Mr. Rooter Plumbing of Greater Charleston

Located in North charleston, South Carolina

Address: 3330 Marathon Ct ste b, North Charleston, SC 29418, United States

Phone: +1 843-410-6063

Rating: 4.7

Services

Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-13 - Rating: 5)
Mr Rooter sent a very pleasant man named Tyler. He was excellent and efficient. Tyler had to repair an item from another job that took the previous person over 2 hours to do. Tyler completed that same project with the same issues plus 3 other plumbing issues in less than an hour. Left my house spotless. I was dreading having this plumbing job done, put it off as long as I could, because of the time frame I thought it was going to take. Boy was I pleasantly surprised at how quickly it was done. I can not praise Tyler’s work ethics and professionalism enough. 🎉

Review 2 (2024-12-24 - Rating: 5)
Our Main Line was backing up into the house on a Sunday. Tyler was here within 20 minutes of me calling. He got the line unclogged even though he couldn’t find access to the main line and all was great. The next day it did it again. I called them back, they said he couldn’t get there today that it would be Tuesday. I was understandably upset because it’s Christmas and we have company coming, no toilets, no tubs no water. I expressed that to the lady on the phone.When Tyler found out, he reached out and told me he’d be here by 1:30 on Monday. I called at noon on Monday. He was here at 1:15. This time he put a camera down the toilet line and found the cause of the issues. He Dug up the front yard after finally locating the pipe and removed all of the roots that were growing into the pipe. It’s a temporary fix until after Christmas when we will have him back to put a new section of pipe and a Clean Out on the Main line. He showed me through the camera the before and after. The only reason he didn’t do the Camera the day before was because my husband declined as he didn’t want to pay extra and hubby thought the problem was resolved. I would highly recommend Tyler and this company. Tyler went above and beyond to help us. Thank you again!

Review 3 (2024-11-10 - Rating: 5)
This company is by far the most customer service oriented one Ive had the pleasure of dealing with in decades.. Yes, DECADES! Zac came out after we had received several days of rain, drained a deep hole, got muddy as a happy puppy, fixed the problem and left with a smile. I doubt hed have done better for his boss or his mother. I would recommend Mr. Rooter to anyone looking for a quick to respond, reliable plumber.

Review 4 (2024-09-20 - Rating: 5)
Tyler came out and fixed our problem. He was great- professional, efficient and very polite. We have a family member on hospice, and it is a very stressful time. I would highly recommend him, and I will ask for him again should we have issues in the future.

Review 5 (2024-12-04 - Rating: 5)
Zac came into a situation that another plumber made a mess of and just left, after charging me $130, and took his time to find out the problem, come up with a solution, and fixed it. He made me feel comfortable and glad that I called Mr. Rooter, which I will again if needed. Very, very professional.

Review 6 (2024-08-12 - Rating: 5)
I am thoroughly impressed with Mr. Rooter of Greater Charleston! After the very heavy rains (Tropical Storm Debby) of last week, I needed help with a drainage issue. I was pleasantly surprised that I could get a Monday morning appointment. The technician, Zach, showed up exactly at the appointed time (impressive in itself). Zach was thoroughly professional in diagnosing the issue and clearing the immediate drainage problem. He pointed out potential longer-term solutions. In sum, Zach was thoroughly professional and quite knowledgeable--and courteous!

Review 7 (2024-08-22 - Rating: 5)
Awesome experience today with the Company. Worker came out he did identify himself but I can’t remember his name. Anyways he came out was straightforward with everything, fast , very informative didn’t do anything without explaining his next steps & I was extremely comfortable with him & the service he provided. Thanks for helping my grandma.

Review 8 (2024-07-20 - Rating: 5)
Absolutely amazing: came out at 2 am to fix a broken water line. Stayed until he could turn the water on and make sure all pressure was good and no leaks were occurring. Thank you to Mr. Lee. He has turned this company into my go to. It should be yours also.

Review 9 (2024-10-26 - Rating: 5)
They came quickly to take care of our issue. Were timely and polite. Did the job quickly and efficiently. Would call them again.

Review 10 (2024-08-25 - Rating: 5)
The technician was very nice and quickly resolved our problems. I was especially impressed that they provided service on a Sunday due to an emergency and they showed up within an hour of us calling. Thank you!

Review 11 (2024-12-09 - Rating: 5)
We had an after hours emergency arise and Parker was amazing! Not only was the issue professionally resolved but Parkers communication was superb!

Review 12 (2024-06-14 - Rating: 5)
I was reading reviews for plumbers on yelp to select a service for my home. I came across a glowing review for Mr. Rooter and specifically, Lee, the plumber who came to the homeowner’s house to fix a toilet problem two previous companies did not resolve. The problem sounded so much like my own that I Called Mr. Rooter and requested Lee to provide the service. He showed up on time, Diagnosed and Fixed my problem. He Definitely lived up To the promise. Lee was very thorough and took the time to explain everything he was doing, which I greatly appreciate. I would have no problem using Mr. Rooter again!

Review 13 (2024-09-03 - Rating: 5)
Had a bad smell in my hot water. Lee at Mr. Rooter talked me through why it smelled and how to fix it. Always A+ service and I now have them on my corporate list at my job for everything plumbing. Theyre very personal and always make the time to help be it by texting or on site.

Review 14 (2024-10-16 - Rating: 5)
Mr. Rooter fast response . Tyler arrived within an hour from my call. Was very knowledgeable and fixed the problem in a half hour. Good service

Review 15 (2024-11-11 - Rating: 5)
Super great and professional job done by Lee steitz, he replaced 2 valves for my kitchen sink and restored hot water to the line as well.

Review 16 (2024-07-01 - Rating: 5)
Tyler was on time, friendly and communicated the service problem excellently. Fair price. Highly recommend and I will not hesitate using them again. Tyler Whitt was my tech. 👍🏽💪

Review 17 (2024-06-03 - Rating: 5)
Zack did a fantastic job. We had roots growing in through a pipe crack near the road. He got our drain going and told me how to repair things long team. I couldn’t ask for better drain service. I highly recommend him for anything concerning poor functioning drains.

Review 18 (2024-04-15 - Rating: 5)
Very prompt and courteous service from Lauren (office staff) and Tyler (technician).Tyler is very knowledgeable in the installation of the water heater. All questions were answered and he made sure we understood his explanations. In addition, he took time to show us how to set the temperature gage, if necessary.Thank you Mr. Rooter for having a professional staff who understands a customers needs.

Review 19 (2023-05-23 - Rating: 5)
Turned water on at main shut off and pressure caused defective PEX hot water pipe to leak from ceiling. Lee Steitz from Mr Rooter plumbing did a fantastic job. In short order leak problem area found and repaired. Highly recommend!!

Review 20 (2024-01-22 - Rating: 5)
Lee arrived on time, investigated my problem and explained needed repairs. He explained each step in the repair and I was able to approve estimated cost prior to work starting. Lee was very professional and friendly. Work was completed without delay and cleanup complete. I strongly recommend Mr Rooter to family, neighbors or anyone seeking caring professional plumbing assistance.

Review 21 (2024-09-06 - Rating: 5)
Tyler was amazing, showed up on time, found the problem quickly and fixed it. I really appreciate that he was able to get me squeezed in so quickly!!! Thanks again!

Review 22 (2024-05-04 - Rating: 5)
Called Mr. Rooter after needing to replace my water heater, my brother kept forgetting to help me. They came out within an hour, quoted me a price (HAPPY to pay the $95 service fee), and went straight to work! In the end, they waived the service fee! Very happy and will continue to use for all my plumbing needs!

Review 23 (2024-05-06 - Rating: 5)
Had a filling toilet tank that only released water if I flushed each time it threatened to overflow. Mr. Rooter took my call right away without placing me on hold. They suggested a quick temp fix to prevent flooding until they could make the service call. The tech arrived as promised, had the part, and got it fixed in about 10 minutes. Very relieved & pleased with the good service!

Review 24 (2023-12-01 - Rating: 5)
I had a great experience with Mr. Rooter Plumbing. They arrived shortly after I called them(within an hour I think) even though I didn’t mind to wait. Lee was very pleasant and professional. Got the work done promptly and cleaned up the area. Appreciate the great service! This is not the first time I used Mr. Rooter, bc they are always great and fast!

Review 25 (2024-08-14 - Rating: 5)
Lee Stritz is so very professional. I really like that took the time to explain everything to my Mother. He was very polite .

Review 26 (2023-12-24 - Rating: 5)
Everything was excellent.Quick, Easy & Painless!I had a Leakey toilet.They came when they said they would, They called 30 minutes before to let me know they were coming.Very professional and respectful.And what I ranked the highest is they didnt overcharge me or do unnecessary things!. 👍A simple fix and a simple charge.I will definitely be calling them if I have anymore problems.Hopefully they will always be reasonably and honest.If so I will always do business with them.

Review 27 (2024-01-17 - Rating: 5)
Ive been having some issues with my 16 year hot water heater for a few months now and Mr. Rooter has helped me out along the way with small fixes. Last week I finally made the decision that it was time for me to replace it. My technician, Parker, was amazing and helped me decide to go from a tank to a tankless hot water heater. He gave me great advice on which type of tankless hot water to buy and walked me through what the installation process would be. Yesterday, Parker and Connor successfully installed my new hot water heater and everything went great. From the main office to the technicians, they were so professional throughout the entire process and I couldnt be happier. The pricing was fair for the job and they were very punctual and were great at communicating with me. I would highly recommend Mr. Rooter to anyone looking to replace their hot water. I know they will be my plumbing company of choice moving forward in the Charleston area.

Review 28 (2023-12-15 - Rating: 4)
I have had two very positive, professional, and quickly resolved experiences with Mr. Rooter. I have also had an experience where a (now former) employee messed up an installation, ghosted me for a couple of appointments we had made to fix the installation, and later made excuses for not showing up to the appointments. He was let go. They sent out a replacement person to finish the job free of charge and he did a great job. Every person theyve sent over since the first mishap has been respectful, professional, and knowledgeable.

Review 29 (2024-01-21 - Rating: 5)
Excellent!!! Lee Steitz was our Mr. Rooter specialist. He is very knowledgeable and professional. Got straight to work in finding the issue with a telescopic snake and unblocked the problem effectively. We had a big flood in our home. He also unseated the toilet and reset. Extremely impressed by his efficiency and caring nature to give us peace of mind. Definitely ask for Lee.

Review 30 (2024-01-27 - Rating: 5)
I had a problem and called Mr. Rooter after reading so many positive Google reviews of their business. They were able to schedule a service call the following day at a time that worked for me. That afternoon, Zac called to let me know he would arrive in 20 minutes. I had a somewhat unusual problem and Zac had all the tools, equipment and knowledge necessary in order to solve my problem. He was friendly, professional, efficient, honest and competent. Before any work was done, options and pricing were discussed and I knew what my out of pocket would be up front. I will definitely call Mr. Rooter (and ask for Zac to be the tech!) for any future work I need done.

Review 31 (2024-05-02 - Rating: 5)
Mr Rooter was wonderful!! They replaced our hot water heater the day it broke. I was in a panic with a newborn baby. They came to the rescue and made the whole process easy. Would highly recommend.

Review 32 (2024-07-31 - Rating: 5)
Tyler did a great job. He answered our questions about the issues and was very prompt and professional.

Review 33 (2024-02-09 - Rating: 5)
Mr Lee is the best! He was there within an hour of my call, he explained everything and what costs would be. So grateful to know there are still professionals willing to help you in a moment of crisis ! Cheryl

Review 34 (2023-12-05 - Rating: 5)
Lee is the man! I found a leak underneath my sink and within a few hours, Lee arrived, diagnosed the issue, and explained what he could do to solve it. Once I gave him the okay, he immediately started to work and was extremely diligent in getting this issue resolved. He even stayed late so the job could get finished and I could use my sink/water again that night (I just went 6 hours without having to use it). Overall, he did an amazing job and kept me in the loop every step of the way. And before leaving, he provided me with some great pieces of advice and tips to hopefully avoid any similar issues in the future. I would recommend Mr. Rooter and Lee Steltz every time!

Review 35 (2023-08-08 - Rating: 5)
We had a water valve break in our master bathroom and we were unable to find the water shutoff. Thanks to Dakota, he was able to find the hidden spot a foot in the ground. His customer service was exceptional. We had damage in our home and his calm nature and kindness went a long way for such a disaster of a situation. Great company, will definitely recommend and use again.

Review 36 (2024-07-12 - Rating: 5)
Tyler white was incredible! Here on time, competent and fair ! Highly recommend him and rotor rooter!

Review 37 (2024-10-19 - Rating: 5)
Lee from Mr. Rooter was informative and worked very hard to resolve our plumbing concerns!

Review 38 (2024-10-10 - Rating: 5)
Glad I called great service very helpful and professional I will be using the company again in the future

Review 39 (2022-09-04 - Rating: 5)
Everyone at Mr. Rooter is awesome! Always friendly and knowledgeable. From speaking to Taylor and Jay on the phone, setting the appointment and keeping me updated on when someone would be out to look at my shower issue, to Dakota who fixed everything. He let me know what was going on and how he was going to address the issue and resolve it and he did in a timely and super professional manner! Thanks for everything! I will certainly be calling them again in the future if the need arises! A completely wonderful experience with the folks at Mr. Rooter!!

Review 40 (2023-09-25 - Rating: 5)
Mr. Lee Steitz was very professional and he got to me within 30 minutes of calling. He was able to find the problem and fix the clog within an hour. He talked me through every step and explained every detail to me and made sure I wasn’t confused. I will be using him in the future if needed be. Great work!

Review 41 (2023-11-26 - Rating: 5)
We had an emergency with our bathroom plumbing and couldnt find anyone except Mr. Rooter Plumbing available to help us, since it was during a holiday. I was given a time window of between 5 and 7, but 20 minutes later the technician, Zac, was at our door. He was able to clear up our problem and took the time to explain what other problems we could have and did a picture diagnosis and marked the problems. Thank you Zac and Mr. Rooter for all you did and yes, I would recommend you to others.

Review 42 (2023-01-17 - Rating: 5)
I have used Mr. Rooter several times. They came out right away to help with a broken pipe. Three other companies told me they could not send a technician until the next week. On another occasion, Lee S. came to work on a complicated job. He was patient, professional and very knowledgeable. He took his time to explain everything. He showed me where the issue was and how it happened..He even went out to get a part I needed. He was working late from a previous job. He stayed here until my issues were fixed. He did not charge me an overtime fee. He clearly enjoys what he does. I highly recommend Lee S. And Mr. Rooter!

Review 43 (2024-01-12 - Rating: 5)
Excellent service. Ask for Finley! He did a great job -- so knowledgable and thoughtful and took the time to explain the things I didnt know to me. My water line was clogged and we had to move the main line.

Review 44 (2021-12-13 - Rating: 5)
We have used Mr. Rooter several times over the past three years. Always a quick response, courteous, and fixes the issue same day. Today our technician was Dakota. He was great. Was fixing our clogged pipe within two hours of our phone call. He also found leaks in both of our toilets and was able to fix that issue before things got worse for our sub-flooring and crawl space. He let me know every step he was taking and the cost of things as he went along. If available, we will be requesting him whenever we need services again. Would definitely recommend Mr. Rooter to family and friends!

Review 45 (2023-05-16 - Rating: 5)
Lee was amazing. He was thorough and professional and explained the entire process to me while also finishing in a very timely manner. I probably could have found someone to do the job for less money, but Lees response time and same day service really didnt give anyone else a chance. I was in a pinch and I had to get it done so it was money well spent.

Review 46 (2023-01-17 - Rating: 5)
Thanks for helping our family get a new water heater installed quickly. From the first phone call with Dana in the morning to the final installation that evening, everything went smoothly. Your service tech Parker was professional, courteous and answered all my questions. I appreciated that he explained all my options, understood my financial constraints and didnt try to push me into a more expensive or larger system. He completed the job within the timeframe he gave me with minimum fuss. Im a satisfied customer and will certainly use Mr. Rooter again. Thanks.

Review 47 (2024-09-11 - Rating: 5)
Absolutely wonderful service today. Quick, efficient, and knowledgeable. Saved the day!

Review 48 (2024-01-03 - Rating: 5)
We had a plumbing emergency this morning and not only were they the only company at the time who was willing to answer in the early morning, we got an amazing technician (Zac). Given the nature of our problem, I thought we were going to get hit with a high bill but it was very reasonable. He was so helpful and polite; calmly helping me find the water-shutoff that ended up being located in a neighbors yard (I called the city water earlier and they didnt even have an accurate location of the water meter - lessons learned today) to pinpointing the cause of the major leak which was a professionally repaired shower handle that was done a few months earlier. He swapped out the inexpensive cartridge gaskets and reassembled carefully as to not tear the gaskets (the previous plumber had overtighten other componets to compensate for the leakage caused by incorrect valve positioning). The emergency call was cheaper than the what the last company did on their schedule. 10/10 would recommend and now I know who I can call for any future plumbing issues.

Review 49 (2022-06-16 - Rating: 5)
Our water heating was leaking water from the bottom on a Saturday. Do to this emergency, we decided we needed someone out ASAP. We googled for high rated companies in the area and decided to go with the first company who answered and wanted to earn our business. Freddy was EXTREMELY professional and helpful and was out within a few hours. He determined we needed a new unit and was out the next day on a SUNDAY, to install it. He was kind and professional the entire time and dealt really well with the heat being probably over 100 in our garage. I will surely recommend this company and Freddy to anyone looking to get a job done with someone you can trust. Thanks so much for helping us not only in the heat of the summer but also on an emergency call on a weekend! We are forever greatful and thankful! You rock!!

Review 50 (2024-01-17 - Rating: 5)
Tyler, our technician from Mr. Rooter Plumbing, was very helpful, kind and professional. He worked diligently until he resolved our plumbing issue. I highly recommend this company.

Review 51 (2024-01-15 - Rating: 5)
I highly recommend Mr Rooters plumbing. The technician that came to my house was name Mr Lee Steitz and he was very knowledgeable about what needed to be done and was very nice while doing it. Mr Lee Steitz would be the one I would ask for again for any future plumbing issues.

Review 52 (2024-05-02 - Rating: 5)
We have used Mr. Rooter several times now for various plumbing needs - and couldnt be happier with the service. Prompt, courteous and always get our issue resolved.

Review 53 (2023-06-13 - Rating: 5)
Im a first time user. We have two other plumbers that we have used previously. My first indication of professionalism was that they were able to come sooner than the others. Not knocking the others but my best available time was four days away. They so came sooner than I was told. And the repair was quicker than expected ( considering he had to pick up parts ). The dispatcher was also very helpful in putting my mind at ease. Thank you again,Greg

Review 54 (2024-09-11 - Rating: 5)
Tyler is amazing!!! Thought I needed a water heater but turn out it was just a clogged line!

Review 55 (2024-08-21 - Rating: 5)
The team did a great job for our commercial building on short notice, later in the evening.

Review 56 (2023-03-22 - Rating: 5)
I had a fantastic experience with Mr. Rooter. Dakota the tech they sent out was was terrific. He was very easy to work with, answered all my questions and concerns and got the job done without any issues. Would highly recommend Dakota and the team at Mr. Rooter.Thanks again,Christian

Review 57 (2021-09-25 - Rating: 5)
The office was very responsive and scheduled a non-emergency visit in less than a day. I received a call ahead notification near the beginning of my work window and Travis adore showed up and completed the work quickly and professionally. I was extremely impressed with care of my home and courteous attitude. He knew what he was doing which allowed him to isolate the issue and get straight to work on the fix.Travis went above and beyond by offering to to relay any information to my insurance company about what he found and fixed. Happy customer, I definitely recommend Mr. Rooter of N. Charleston!

Review 58 (2023-03-08 - Rating: 5)
Had a great experience with Lee while staying at a rental property. Came out on short notice and cleared a clogged pipe. Sewage was backing up in the shower, so not something we wanted to spend much time with. Within a couple hours we were pooping in peace. Very knowledgeable and friendly guy, would definitely recommend.

Review 59 (2021-07-22 - Rating: 5)
I am so pleased with the service, quality, and communication provided by Mr. Rooter. I originally spoke with Travis who was able to confirm that my main water line was the issue. Today Mr. Lee came out and talked me through all of his findings. He worked quickly and carefully to find the leak, communicate costs, and perform repairs. My leak happened to be under a sidewalk and he was able to do the repair without having to break through the concrete. The service was very professional and very cost effective. I thought I wouldn’t be able to walk away from this repair spending less than $1200. After all ways said and done, I paid less than half that I anticipated. Wonderful service, exceptional price, and unbelievable customer service from everyone I have encountered.

Review 60 (2023-01-17 - Rating: 5)
I called Mr. Rooter upon reference when I needed a stubborn drain that would not come unclogged. When I originally called, I got voice-mail but before I could even leave a message I recieved a call back inquiring what they could do for me. They were at my home within hours and stayed in contact to ensure and notify me of their arrival.Dakota was the gentleman who came to service the drain and he was absolutely wonderful! He was attentive and explained what was wrong and what he was doing. I feel as though he went above and beyond for a general clogged drain service call. Thanks again for that!will absolutely use in the future and would 100% recommend!

Review 61 (2024-08-05 - Rating: 5)
Had a huge emergency. Tyler can immediately and solved the problem. Great service.

Review 62 (2023-04-27 - Rating: 5)
I called about the issue and it was fixed and ready to go by the end of the day. Parker came to fix a leaky valve underneath our kitchen sink and did an excellent job! I received great customer service the entire time and I would highly recommend to anyone!

Review 63 (2023-02-24 - Rating: 5)
Lee was on time, thorough, and incredibly professional. He made sure to explain everything that was going on and everything that he was doing while servicing our home. He went above and beyond and I would recommend him to anyone if they are in need of any plumbing services. Greatly appreciated!

Review 64 (2022-07-16 - Rating: 5)
This service call could be used as a training model for perfect customer service!I had requested service late Friday afternoon and the plumber arrived on time Saturday morning. Communication with the office staff was great. Fast response from my online request by a pleasant human on the phone. The plumber was professional, punctual, and polite. After we talked about the problem I was having, he quickly diagnosed the issue. Pricing was reasonable - less than expected. Repairs were made quickly and quietly and the bathroom was clean as could be. Everything was clearly explained before he left. I really couldn’t be more pleased. Highest recommendation!!

Review 65 (2024-08-23 - Rating: 5)
Lee Steitz did very thorough and meticulous work, leaving everything very clean.

Review 66 (2022-12-04 - Rating: 5)
We had a main line clog and Mr. Rooter was able to get our problem resolved quickly on a Sunday morning. The technician, Finley, was professional, friendly, and funny - the exact combination I needed to not feel too bad that my snake was about 5 feet to short to save us the money we ended up spending 😅 The end-to-end experience was great. I texted the number around 7am and the problem was resolved by 10am 🙂

Review 67 (2023-07-26 - Rating: 5)
We have had multiple plumbers out here over the last four months due to clogged toilets and drains. They were unable to locate the problem or find a clean out in the sewer line of our 1959 house. HOWEVER, Mr. Rooter came today, was able to locate our clean out and resolved the issue in no time. (Tree roots had blocked the line) Lee was very knowledgeable and efficient. We will be using Mr. Rooter from now on!

Review 68 (2024-12-10 - Rating: 5)
Lee Stritz and his assistant came to my home today for an emergency broken sewer line. Mr Rooter and Lee responded within 2 hours from my initial call! It was an amazing service. Lee Stritz and his assistant worked into the darkness of the night to finish a difficult job. I was extremely satisfied! Mr Rooter, you have a great associate in Lee. You should be very proud!

Review 69 (2024-01-13 - Rating: 5)
The Mr.. Rooter team has been fantastic to deal with. Two separate water main breaks were handled and a main water line leak to two units. Great timely work and communication.

Review 70 (2023-09-17 - Rating: 5)
My technician who came out his name is Trevor his service was above and beyond expectation,his communication to let me know what was going on, was very assertive. I highly recommend using this company and hopefully you get as lucky as we did with the technician is great is Trevor.

Review 71 (2024-01-27 - Rating: 5)
The Plumber was on time, very knowledgeable, polite, and quick. He had my kitchen sinks unclogged fast. We are very please with Rooter Plumbing👍🏽

Review 72 (2022-06-03 - Rating: 5)
Our Mr. Rooter plumber Lee S.came after 6pm and got here when he said he would. He was quick and got the job done efficiently. Thank goodness or we would not have had water all night. Lee was very knowledgeable, so professional and just an all around very nice person. We can not thank Mr. Rooter or Lee enough. Thank you! Thank you! Thank you!

Review 73 (2021-01-13 - Rating: 5)
Very responsive - sent a tech out right away. Alex was very professional and took time to explain and show us where the problems were. He and Cole started job on time and worked late into the evening to be sure we had a working system. Both very polite and explained every step. Will definitely use again - couldnt be happier with the experience with Mr. Rooter!

Review 74 (2020-10-24 - Rating: 5)
Mr. Lee was very knowledgeable about his job, and he and Jennifer (office person) communicated very effectively with me! The problem was assessed, discussed with an accurate estimate, and then fixed no issue!!! It was a pretty penny for the job done, but in the grand scheme of things, the fix should hold for life. Great work was done, the people I worked with were pleasant. Call Mr. Rooter!

Review 75 (2022-08-31 - Rating: 5)
Mr. Rooter was the only business who actually answered the phone. I was able to speak to a live human being, which is so rare these days. My problem was fixed in less than 24hrs and the technician called around to several suppliers in an effort to get me the best deal on my sump pump. Highly recommend their service, 5 stars, 10 out of 10, 100% the people to call!

Review 76 (2022-07-01 - Rating: 5)
Lee was professional, nice, and very experienced in his field. He took the time to explain what the issue was and what we needed to do to ensure the issue didnt re-occur. I needed a plumber quickly, and he was at my rental home the following day after I called him. Thanks Lee!

Review 77 (2024-06-04 - Rating: 5)
I had a really great experience with Lee. He was very knowledgeable and helpful. Highly recommend!

Review 78 (2024-09-17 - Rating: 4)
Fantastic quick service, but a little pricey.

Review 79 (2022-11-16 - Rating: 5)
I had used ARS with 4 epic fails on Service. Used Limriq and not bad service but overcharged for the service provided. Now Mr. Rooter! Let me tell you, I really appreciated Mr. Lee and his service. Yall came to clean out a stopped sink drain. He went through the entire line with camera and fixed 2 issues i had at the same time! I absolutely loved this man. He was someone i would definitely call for again. Though i do with pricing was a bit lower.

Review 80 (2022-11-17 - Rating: 5)
The dispatcher got someone to come out the same day for my issue. And Dakota was knowledgeable and very thorough, not to mention kind and professional. They even called out a leak specialist at no extra cost to help me diagnose my issue, Mark from Leak Masters. Cant say enough about how responsive and professional everyone was throughout.

Review 81 (2020-10-23 - Rating: 5)
Brandon was great and so was the woman I spoke to on the phone. Called this morning and he was at my house within an hour. Install was quick and he took the time to answer my questions about another sink. I would say it was more on the expensive side for a faucet install but if you’re looking for someone quick, professional, and high quality I’d highly recommend.

Review 82 (2024-10-21 - Rating: 5)
Very friendly and helpful, got everything working perfectly!

Review 83 (2023-02-22 - Rating: 5)
Tyler did a great job, he quickly found the leaking part replaced and fixed it and covered everything up nicely. They were able to get to us, diagnose and fix the problem today! Thanks! 😊

Review 84 (2023-02-14 - Rating: 5)
My toilet decided it could live on the way things were, and decided to clog up nice and tight. I even broke a plunger trying to dislodge the plug. I called Pride Plumbing, who has done work for us in the past, but they no longer service the Charleston area due to the long commute from Summerville. Ok, so I call Blitch Plumbings 24 hour emergency line, only to be told they can’t fit me in till Friday. It’s Tuesday morning, and my only toilet in the house. I then call Mr Rooter Plumbing. They had a technician at my home in less than an hour! Tyler was great! No mess, personable, in and out very quickly! I really appreciated the level of customer service, and how swiftly everything was handled!Thank you Tyler, and Mr Rooter!Jeffrey McKinney home owner

Review 85 (2024-02-22 - Rating: 5)
Zach was very thorough and quickly troubleshot the issue. He solved the problem and tested everything before leaving. Loved the customer service!!!

Review 86 (2022-05-31 - Rating: 5)
We were very pleased with the response time, quality of service, and professionalism of both Travis and Parker. Also, they are incredibly nice people. We would recommend Mr Rooter Plumbing without reservation.

Review 87 (2020-09-05 - Rating: 5)
Lee was wonderful! He explained the repair to me in detail, he was thorough, and extremely professional. He was on time. He explained the charges on my bill. The service was very reasonably priced. I can tell Lee enjoys his job. I will definitely use this company again.

Review 88 (2021-12-03 - Rating: 5)
“Mr Rooter” is a great company! We had a plumbing emergency. Jennifer immediately contacted Avery the plumber…she was very reassuring. Avery arrived at our house within minutes. He identified the problem quickly…explained the problem to us and made the repair. He is honest, knowledgeable, professional and a good person. Thank you!!!

Review 89 (2022-05-25 - Rating: 5)
Avery provided excellent service. Replaced an old water heater that was full of sediment, and hard to drain. He came out that morning explained what he needed to do and performed service the same day. Also, cleaned up behind himself and provided a little extra service with care. I will definitely call Mr. Rooter for any plumbing work in the future.

Review 90 (2021-12-03 - Rating: 5)
We initially called Mr. Rooter to clear the drain lines at our house and they were able to give us an appointment time and were prompt and had great communication about when they were on their way. Unfortunately, it was discovered that the old sewer line connecting the house to the street had collapsed. Freddy, Gauge, and crew worked diligently over a couple of days to get the huge project completed (required removing part of the driveway and digging up the yard) and to get us back up and running as quickly as possible. They continued to have good communication throughout and put everything back as much as they could (they do not do concrete repair or landscaping, but they filled in the trenches and packed the dirt). Every single person we interacted with was so professional, polite, and took great care in and outside our home. I would definitely recommend them to anyone else in a similar situation.

Review 91 (2021-08-19 - Rating: 5)
Im a restaurant manager, our hot water heater broke on us, I called Mr. Rooter, she got someone to come out within hours on a Sunday, Dakota, was beyond amazing, very helpful, informative, double checked things incase it was something else so we didn’t have to spend a ton of money if we didn’t have too. But he got our parts very fast, installed them very fast, stayed to make sure everything worked properly. I would give them a thousand stars if I could. Would definitely call them again for the restaurant and even for my own home.

Review 92 (2021-12-31 - Rating: 5)
They were the only company I contacted given the emergency and they were top rated in a Google search. That being said, I cannot speak to the value, however, final payment was lower than the initial estimate. The representative was professional and explained our situation very well. I was pleased with the service and would use this company again.

Review 93 (2025-01-02 - Rating: 5)
Very professional. Great customer service.

Review 94 (2024-10-18 - Rating: 5)
Lee was so quick to arrive and get the job done. I have never had such an easy experience with a plumber. Thank you! We’ll be back when we need you.

Review 95 (2022-08-16 - Rating: 4)
The Mr. Rooter plumber showed up when they said they would and cleared our clogged toilet line however, at $595 to do the job (the supposed day rate vs night/emergency rate), I think they are grossly overpriced! Regardless, Im happy with the job they did so far (its only been 2 days).

Review 96 (2021-06-09 - Rating: 5)
Mr. Rooter (Alex) was able to schedule service same day and quickly came out to diagnose the issue. We needed a replacement water heater, in an attic, in a house with a broken AC unit. They were pleasant and worked hard for 3 days to get this resolved for us! Thanks so much!

Review 97 (2023-10-02 - Rating: 5)
We had a serious problem on a Sunday morning and just knew that we would be unable to get help immediately. One phone call, however, and they sent someone that afternoon who not only fixed the problem, but inspected further to make sure that it did not reoccur.

Review 98 (2019-04-03 - Rating: 5)
Such an awesome experience. Our bathtubs and toilets started overflowing this evening and we called Mr.Rooter and someone was over in less than 45 mins. Alex was SO helpful and taught us so much about our sewage line (new home owners!)We found out what was causing the blockage super fast, where it was located and how much is was going to cost us to get it fixed. Super thankful for this company and definitely recommending them to friends if they ever have issues!

Review 99 (2022-01-17 - Rating: 5)
Our master bathroom shower valve broke and we couldn’t shut off the water stream. After a moment of panic we called Mr Rooter. The receptionist went above and beyond to get us a repairman ASAP. Thankfully he (Dakota) arrived earlier than expected and fixed the issue within 15 minutes. Best part was we were given a nice discount. These parts are not cheap but when you get great service it’s all good.

Review 100 (2024-03-05 - Rating: 5)
Ty was one hour early. He solved the drain problem and did a great job explaining what he was doing in a very professional manner.

Review 101 (2023-03-26 - Rating: 5)
Travis was professional and friendly. He made sure the job was done correctly and provided me with options to repair other ongoing issues. 100% recommend.

Review 102 (2021-05-19 - Rating: 5)
I recently purchased a new home and knew that the two outside hose bibbs were in rough shape and needed to be replaced, and potentially the pipes running into the wall.I requested they contact me through their web form. I had a call back that afternoon and Mr. Rooter was able to schedule a technician for the next day.Lee arrived within the scheduled window and talked me through what the worst case scenario might be in terms of cost and work required if the corrosion was severe, but was reassuring that he would try to avoid it if he could.With the plan set, Lee got to work right away and was able to remove the damaged bibbs and pipe without having to remove siding or drywall as we had initially feared. From there the rest of the repair went as expected.Lee was friendly and was able to offer some insights and tips regarding the plumbing in our new home. He left clean worksites and none of my questions unanswered.Im happy with the cost and would recommend Mr. Rooter and Lee for plumbing needs.

Review 103 (2015-09-25 - Rating: 5)
I never thought Id find myself writing a review about a plumbing company, but here I am.From the start everything was smooth sailing. The receptionist was very nice and explained the process they use; Mr. Rooter comes out, listens to the problem, looks at the job, and gives you a quote. If you have the work done its that cost and if you dont then its a $35 fee. I was also told Mr. Rooter could come by in just a few hours, but once we had finished booking I was informed one of the plumbers could arrive in 30 minutes.Mr. Rooter, aka Tony, arrived 33 minutes later; I appreciate accurate ETAs. He wanted to diagnose the sewage problem, not just snake it and run like the other plumbers the rental company had hired just weeks before. He quickly found the cause of the problem; a busted line with roots growing into it. He didnt mind that I needed to take pictures to document the findings and was nice to hold the camera steady while I photographed.With his jokes, Tony made light of the unfortunate reason he had to be there; sewage. He was eager to help and worked hard. He had a very can-do attitude and was patient in answering questions.A company is only as good as their employees and their work, if all of them are like Tony Mr. Rooter will be in business a long time.

Review 104 (2024-02-07 - Rating: 5)
Finley was on time, explained everything clearly a did the job efficiently. Communication was very good with the folks behind the scene.

Review 105 (2024-06-01 - Rating: 5)
Awesome company with great plumbers! Would highly recommend! Shout out to Parker Finley for saving the day!

Review 106 (2018-10-30 - Rating: 5)
I had a plumbing emergency at 9:30 p.m. I called Mr. Rooter, and Eddie Helms picked up. He took the information I gave him, and helped me take corrective actions to prevent further damage before he arrived (10 minutes ahead of schedule I might add.) Once at my home, I received competent, courteous service at a reasonable price and quick speed. I would recommend Mr. Rooter of Greater Charleston, and Eddie Helms, to anyone. Thanks for the solid work at such a late hour.

Review 107 (2023-07-19 - Rating: 5)
Taylor did an amazing job! He was very professional and took the time to inform us about the problem and how to correct it. Thanks again Taylor!

Review 108 (2019-05-10 - Rating: 5)
I had Jason Sikorski as my Technician, he was calm and collected when I was exceptionally stressed about my front hallway flooding. He helped locate my shutoff valve outside my home as well as help me stop the leak inside my house from a stopped up AC pipe. He really helped with getting me back on track and able to go further with repairing the unit. (Nothing positive to say about my home warranty company that couldn’t dispatch anyone for three days) ALL THE CREDIT to Mr. Rooter and Jason for helping me as I was in such a panic. Thank you! I definitely would recommend them!

Review 109 (2021-11-02 - Rating: 5)
The technician was there that day and was quick, efficient and professional. The job was also to install some commercial kitchen equipment here at our restaurant. I was so impressed that I called them again today for another job. Could not recommend them enough, especially if you need a job done quick and right the first time.

Review 110 (2022-04-08 - Rating: 5)
We had a sewer line collapse and back up into the house. Mr. Rooter sent their tech Dakota. He was extremely diligent finding our problem and then he called the people responsible for problem and sent pictures of the damage. He was very professional and thoroughly explained what he was doing and what the costs would be prior to preforming the task. We have a big Thank You to Dakota and Mr Rooter

Review 111 (2020-09-17 - Rating: 5)
Have used Mr. Rooter personally on several occasions and refer my customers to them as well. Great team that begins with Shelly answering the phones in the office. She is so friendly and has been with their team for over 10years. Their guys in the field are always a huge help and have even blessed me with large discounts. If you are looking for a company that is professional and personal look no further than these guys!

Review 112 (2024-11-21 - Rating: 5)
Tyler was very professional and diligent in solving the problems.

Review 113 (2023-03-31 - Rating: 5)
Travis, Finley, and Clayton were so helpful and knowledgeable. They came in for lunch and help answer all the questions we had. Very professional and will definitely use them in the future.

Review 114 (2021-08-28 - Rating: 5)
Called these guys at like 1 in the morning because the urinal at my buisness began uncontrollably flooding. Travis answered the call quickly and we immediately began working through the issue over the phone. He told me how to shut off the water and repair the broken valve. 10/10 costumer service

Review 115 (2022-12-03 - Rating: 4)
Lee was very knowledgeable and professional. Showed us photos of the problem and made recommendations. He resolved the problem. The service was prompt and quick which we really appreciated. Only reason not 5 stars was the service was expensive.

Review 116 (2024-05-28 - Rating: 5)
Mr. Lee Steitz went above and beyond for our issues. He was extremely knowledgeable, friendly, and professional.

Review 117 (2019-10-08 - Rating: 5)
They were great. Very knowledgeable and friendly. Super professional and fast. They got me done before my scheduled appointment time. Little pricey but worth it for the quality of work you get. Definitely will be using them from here on for future plumbing needs

Review 118 (2023-08-04 - Rating: 5)
Lee was great and very thorough. He was on the roof rootin’ in a downpour! The clog was very difficult to absolve, but he kept at it until we had everything draining. A+++

Review 119 (2024-01-24 - Rating: 5)
He showed up on time, was very knowledgeable and resolved my problem quickly. We will use them again on future plumbing problems..

Review 120 (2022-02-09 - Rating: 5)
Excellent service! The technician (Ryan) quickly identified the problem at my home and he did a great job with the repair. I will definitely use Mr. Rooter again if the need arises.

Review 121 (2024-07-16 - Rating: 5)
Lee was amazing! Showed up right at the expected time. Was very informative on what he was doing and looking for and was up front on expectations for our old copper plumbing issues. He was able to replace our flange that was not secured properly and got our toilet flushing properly again with out water leaking out from under it. Thank yall for the amazing customer service and timely repair.

Review 122 (2021-05-05 - Rating: 5)
2nd time called and used for an emergency backup and clog. Great for an on call pinch situation. Cleaned up after the job really well and the Tech Travis represents the company well. Plumbing is not cheap and seems a bit overpriced, but for same day fix its a price you must pay. Worth it for that fact.

Review 123 (2024-07-24 - Rating: 5)
Quick and got the job done. Very professional and informative. 😎👍

Review 124 (2021-12-10 - Rating: 5)
Ryan showed up on time and was very professional. Our sink was unclogged in about an hour. I highly recommend this company as I called the day before to make an appointment and they were available quickly.

Review 125 (2020-06-17 - Rating: 5)
I was pleased that I received a call back; that staff kept me informed of when there was a delay and to reschedule. The technician was on time, courteous and explained the work that haft I be done and the timeline. Efficient and cordial. Glad to have done business with Mr. Rooter.

Review 126 (2020-12-17 - Rating: 5)
I have used Mr Rooter for many years now as well as my family and friends. They are VERY responsive from the ladies in the office to the techs in the field. Any time I call needing a tech to come out or just a quick question for the ladies in the office they always go above and beyond to make sure Im happy. The level of quality they offer is splended. They are always willing to come out any day at any time. They really do have customer service as well as company values down packed. Id HIGHLY recommend Mr. Rooter ( greater lowcountry plumbing LLC) to anyone.

Review 127 (2020-08-06 - Rating: 5)
Lee, the technician was at my door within an hour of my call. He determined where the blockage was, and explained what he needed to do to clear it. Once in the line, his camera showed there were chunks of PVC floating back and forth. He got creative and made a tool that pulled the debris out of the line. He was prompt, efficient, professional and best of all ... SUCCESSFUL! Thank you, Lee! I wholeheartedly recommend.

Review 128 (2021-05-08 - Rating: 5)
Young guy, who was extremely knowledgeable, professional, and skilled. They were more than willing to work around my hectic work schedule, and they showed up on-time. Tech did a great job cleaning up afterwards, and even helped me clean a bit.Far above and beyond any expectations I had for the service.

Review 129 (2021-08-30 - Rating: 5)
I was very pleased with the professionalism and the information given by Travis. After he opened the dry wall, he then explained what the problem was and how he would proceed to fix it. He also recommended a reputable company for the water and mold removal. I appreciate the extra help he provided. Thanks, Travis. God Bless

Review 130 (2021-08-28 - Rating: 5)
Oh my was this plumber a stud. In more ways than one. First off, my boy Dakota was very very pleasant to look at, but he was also very dedicated to getting our plumbing situation addressed ASAP as well as he was very personable and communicated with us exactly what was going on. He stopped at nothing to get our system working correctly and was very helpful and shared knowledge and didn’t try to sell us on any nonsense. Just came in, shared his beauty, fixed our plumbing, and went on his merry way, like a knight in shining PVC.

Review 131 (2019-09-24 - Rating: 5)
Russell was a great service man. He analyzed the problem and was able the fix it right away. He also informed me about the life expectancy of my heater. If any situation arises again I would specifically call on him.. you are the best!!

Review 132 (2022-05-11 - Rating: 5)
Parker was here within an HR. Of our call and had a new water heater installed by 4:30pm today. We had called around 4:30pm yesterday. We would not call anyone else for any plumbing needs. Parker was polite and professional and the best repair person we have ever used. Above and beyond any expectations.

Review 133 (2018-03-23 - Rating: 5)
Mr. Rooter provides a great service to our community. They are very helpful, kind and explain everything that is needed before the job even begins so there are no surprise. I want to say Thank you to the entire staff at Mr. Rooter!

Review 134 (2021-08-27 - Rating: 5)
Freddy was very knowledgeable and made sure to find exactly where the drain was clogged. He ran the camera and showed me all the very gross yuck that was causing it. He was very careful during the process and cleaned up after. It was chaotic at the house and he was very patient and professional.So far so good with clean pipes. Thank you.They didnt break the bank either 👍

Review 135 (2022-02-17 - Rating: 5)
Called them after hours for a plumbing issue. Pedro provided prompt service. He explained everything that he was doing and found there was a blockage in the main water line. He had released the built up pressure before clearing out any more blockage. Discovered there were roots growing through the pipes with his camera and provided recommendations. 10/10 would recommend.

Review 136 (2015-10-26 - Rating: 5)
Very nice to know that Mr. Rooter is available, even on the weekends or after hours! Quick response times with accurate ETA so I knew how to plan my day to get my problem fixed! The technician, Tony, was very knowledgeable and helped me to understand what/where the problem was and how he was going to fix it. Will definitely call Mr. Rooter for any future problems!

Review 137 (2023-01-09 - Rating: 4)
I was patient but it took 4 visits to get my plumbing unclogged. He eventually came each day he said he would but was always late with no communication until he was on his way which was hours later. He even came on his day off but the equipment wouldnt work.When he left the last time I discovered that my water closet walls were scratched up in many places and there was still feces on the floor, baseboards, and walls. Then I discovered that there was a scrape mark on my bedroom wall up at eye level that I cant figure out why.

Review 138 (2024-02-26 - Rating: 5)
The plumber was very proffessional and very good. He explained everything he was doing and gave me advince to stop this from happening again. I was very please.

Review 139 (2021-12-15 - Rating: 5)
I was very impressed with my service! Parker and James were wonderful! It didn’t take long at all for them to detect a sewage line break outside my property line which was causing sewage to surface in my yard. Parker and James made this very stressful situation much less stressful!

Review 140 (2023-03-15 - Rating: 5)
Prompt, polite, professional, and efficient. Showed up on time, explained potential services and charges, fixed the problem, demonstrated that it was fixed and advised ways to keep problem from recurring.what more could one possibly ask for! Lee was super! Thanks

Review 141 (2024-03-26 - Rating: 5)
He was very professional. He explained what was needed to fix the problem I was having. I knew upfront what the bill would be.

Review 142 (2023-12-11 - Rating: 5)
Showed up for my plumbing emergency pretty quickly! Was thorough, efficient and communicated all my options for locating and solving the issue.

Review 143 (2016-01-30 - Rating: 5)
Upon calling the customer service desk, receptionist was friendly and knowledgeable. The Technician came to my house at the exact time prescribed (in addition to calling me 30 mins out), and was efficient, friendly, and was well versed in his job. Would absolutely recommend the N. Charleston branch to anyone!

Review 144 (2020-11-13 - Rating: 5)
Eddie of Mr. Rooter did work here a few years ago & came back to tackle a different issue replacing my garage disposal. He provided excellent, professional service again & will be back soon once I schedule the work needed in both bathrooms.

Review 145 (2022-10-25 - Rating: 5)
Fantastic service! Called and they came within the hour! Lee steins was extremely knowledgeable and professional. Will definitely use them again.

Review 146 (2022-10-20 - Rating: 5)
Lee changed our kitchen faucet and cleaned our tankless hot water heater. He went out of his way to find our water shut off valve as it was covered in grass. Very good experience!

Review 147 (2024-03-31 - Rating: 5)
Lee Steitz was courteous and professional. Very knowledgeable about the job at hand. Excellent Job!

Review 148 (2017-08-14 - Rating: 5)
Jason was smart, friendly, and funny. He worked his way through a peculiar problem in our plumbing, fixed our issue, and gave us great advice on how to prevent the problem in the future. Big thanks to Jason and Mr. Rooter for helping us out! Hassle-free, same-day service, and up-front pricing!

Review 149 (2022-12-23 - Rating: 5)
My experience with LEE was very good he was there before the expected time and he also took his time to detect the problem and he did not give up on it until he figured it out he also gave me a lot of future advice about my hot water heater I would definitely contact him again if needed

Review 150 (2020-07-23 - Rating: 5)
I have used Mr. Rooter for several plumbing issues and they have always provided quality services. They get the job done the first time and I only needed one callback on tightening up a faucet that shook loose which was not the plumber issue it was just one of those things. Mr. Rooter came out and fixed it.

Review 151 (2021-11-04 - Rating: 5)
We had a leak from our tub, and Travis fixed everything quickly, and well. He made sure everything was working properly, and answered every question I had. Definitely recommend.

Review 152 (2018-01-05 - Rating: 5)
Our pipe burst in the ceiling above our first floor and the whole downstairs looked like Niagara falls. Needless to say, we were panicked and desperate to find a plumber that could come as soon as possible. These folks were the only ones out of dozens of other plumbers I called that actually answered and were able to send someone out within a matter of a couple hours. Given the circumstances, it was incredible that they made it out and we were super grateful for the incredible service in an above and beyond situation. Thank you guys SO much!

Review 153 (2022-04-03 - Rating: 5)
Unfortunately I did not get his name but he was informed, very helpful, patient with me and took time to help me understand. He was very kind, quick, precise, and honest. He didn’t try to charge me for unneeded services.

Review 154 (2022-12-20 - Rating: 5)
Clayton was professional and kept me informed. It was an evening repair but he was very polite and did an awesome job! Highly recommend!

Review 155 (2021-11-24 - Rating: 5)
Called Mr. Rooter to check and fix Sewer line. Ryan came out and scanned the line and found a break and clog.. He came out with fellow tech. Pedro.. Had to dig down 2 or 3 ft.. Found the break and repaired, than rechecked the line to make sure is was clear.. Cant say enough about the work Ryan did for us.. would recommend him as he went above and beyond...

Review 156 (2022-04-28 - Rating: 5)
I’ve worked with several technicians from this location at this point, and all have been super dependable, friendly, and professional. One of them stayed on the phone with me once and talked me through a situation when I’d tried repairing a toilet on my own and water was spraying out 😂. Highly recommend!

Review 157 (2020-08-27 - Rating: 5)
I had a leak behind the wall there was no telling where the water was coming from the technician found the leak and fixed it it was a huge relief.The same technician returned again a week later and installed a water heater and repaired a pipe again the work was done professionally on time and with a smile what a relief to have these jobs done

Review 158 (2020-10-28 - Rating: 5)
I called crying early in the morning with a flooding house, your sweet receptionist helped me calm down and your guys came out within the hour and fixed everything. Very pleased! Thank you so much, you kept me from having permanent water damage!

Review 159 (2021-11-10 - Rating: 5)
We were very pleased with their work. Arrived on time and quickly repaired our toilet for a reasonable price. Will definitely call for future plumbing issues.

Review 160 (2021-07-13 - Rating: 5)
Comcast ran a new cable underground and broke my sewage line. Clogged up over five days. Saturday every tub and shower started to back up a few inches (lowest part of the house).Called and they were out that night. Fixed it, got pics of their cable cracking my pipe. I called two other plumbing companies before that and couldnt get anyone out for three days.Highly recommend.

Review 161 (2021-02-10 - Rating: 5)
Ross Pittman fixed our leak and was professional and thorough. He arrived within an hour from my original phone call. Will definitely call them again for future plumbing needs.

Review 162 (2024-01-16 - Rating: 5)
Lee was punctual and professional. He went above and beyond with his service. I was very satisfied with this experience

Review 163 (2021-03-19 - Rating: 5)
Technician is very knowledgeable and dedicated to get the effort completed. My wife and I were impressed by his tenacity.I would definitely ask for him again.His name is Freddie

Review 164 (2020-09-05 - Rating: 5)
Lee was a pleasure to work with! He was on time, figured out exactly what my plumbing problem was, and repaired it quickly and efficiently. I will recommend “Mr Rooter” to all of my friends.

Review 165 (2020-09-12 - Rating: 4)
I dont think he has cleared the problems yet because i think there is another leak. my toilet doesnt fill up completly. there are soft spots in floors. i still have to get person out to clear underneath house out and Mr Plummer to come back and complete the shark bite fic he did. i need him to re-check water heter and my toile.

Review 166 (2022-09-23 - Rating: 5)
I manage an apartment complex and we had an emergency that needed attention ASAP they came out to our property within a 1/2 hour and resolved the problem immediately and professionally. Will definitely use them from now on

Review 167 (2021-04-26 - Rating: 5)
Ross arrived early, advised me of the problem and went to work. He cleaned up after himself and was extremely professional and courteous. It doesn’t get much better than that for a plumbing emergency. Thank you!

Review 168 (2022-11-16 - Rating: 5)
Lee was phenomenal. He explained everything, showed me what was wrong and went above and beyond for the service. Will call you again Lee if i need anything :)!

Review 169 (2024-07-15 - Rating: 5)
The tech did a great job of keeping me informed of the work that needed to be completed. The communication level was greatly appreciated. Thank you,

Review 170 (2022-04-15 - Rating: 5)
We needed plumbing services immediately for an emergency project. Mr. Rooter of Greater Charleston showed up when they said they would be there and helped resolve our problem. We would recommend their services.

Review 171 (2015-03-06 - Rating: 5)
Ive had to call Mr. Rooter several times, and any plumbing issue is an emergency in my book. They are always fast, courteous, and spot on with diagnosis and fixing the problem. They will always be my first call with a plumbing issue.

Review 172 (2022-01-03 - Rating: 5)
Both Technicians were very courteous and nice. They explained everything thing prior, during and after. They cleaned up after themselves when they were finished. The whole experience was great.

Review 173 (2024-02-08 - Rating: 5)
Plumber came early in the window of time, diagnosed the problem, went and bought the replacement part, and finished in a timely manner, was professional and personal.

Review 174 (2021-11-03 - Rating: 5)
I was given a quote of $5700.00 to replace a 20 gallon low boy water heater in the attic of my commercial space!! I felt like I was on Candid Camera and the host was going to appear any minute to laugh at the expression on my face! So, NO, I did not use this business. I bought a Rheem side supply tank at HomeDepot for $419.00 and did it myself with a little help from my husband! I am a 128 pound female who can follow directions! The quote was absurd and insulting!