Roto-Rooter Plumbing & Water Cleanup

Located in New port richey, Florida

Address: 3820 Grand Blvd, New Port Richey, FL 34652, United States

Phone: +1 727-437-0030

Rating: 4.8

Services

On-site services
Language assistance
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-25 - Rating: 5)
I was in need of plumbing services and decided to call Roto Rooter due to an illness of another Plummer I was assigned Justin and that turned out to be a very good thing. He had to cut into a wall inside the house I think he felt as bad about doing it as I did but he was able to make the repair and as he said we hit the lottery and the repair went as smoothly as it could have. He even changed the fitting on the pipe when I was being picky and thought it would look better a different way. I will definitely be calling and requesting him if I ever need anything. His price was very fair and his work was great.

Review 2 (2024-10-01 - Rating: 5)
I’ve used Roto-Rooter on many occasions and have always been impressed. They have super fast response times, fair prices, and knowledgeable and friendly service.Luis did a fantastic job tackling my latest issue, a clogged kitchen sink late on a Monday night. He explained the process, outlined the price before starting, and quickly got the clog cleared. Great service!

Review 3 (2024-11-29 - Rating: 5)
Mike, 1163, has been very helpful to me.. He diagnosed the problem immediately even though I told him it was a problem under the trailer.He is courteous and informative and quickI highly recommend him .We had a great conversation after he had finished .I recommend that you give him a huge raise and a great Christmas bonus. Not a 🦃

Review 4 (2024-12-03 - Rating: 5)
Caden was very informative and friendly, discussing what my issue was and the solutions that were available to me. My sink drains great and my toilet no longer runs constantly. He even adjusted a valve I did not know was off! Great service

Review 5 (2024-12-05 - Rating: 5)
My service man Marcus was excellent!! He explained in full details of why my kitchen sink was leaking. He was very knowledgeable and got the job done quick! I would highly recommend this company!

Review 6 (2024-10-01 - Rating: 5)
Horrid sewage problem, main line backed up! Luis S saved the day! Arrived on time as promised! Great customer service, very professional and efficient. Thank you for provide amazing service at Midnight!

Review 7 (2024-11-26 - Rating: 5)
Roto-Rooter was great. They were very friendly and extremely helpful. The technician was fabulous. He was very personable and was very communicative. He let us know what was going on every step of the way and educated us as well.

Review 8 (2024-09-15 - Rating: 5)
I recently had the pleasure of working with (Marcus) plumber who truly went above and beyond in addressing the plumbing issues at my home. From the moment I called for assistance, I was impressed by their professionalism and responsiveness. They arrived promptly, equipped with all the necessary tools and materials to handle the job efficiently.What stood out the most was their attention to detail and willingness to explain the process. They took the time to walk me through what needed to be done, ensuring I understood the repairs being made and why they were necessary. This level of transparency was refreshing and made me feel confident in their expertise.Additionally, the plumber demonstrated a strong commitment to customer satisfaction. They didn’t just fix the immediate problem; they also took the initiative to check for any potential future issues, providing valuable advice on maintenance to prevent similar problems down the line.Overall, I would highly recommend Marcus Monroe w/ Rotorooter plumbing service to anyone in need of reliable and thorough plumbing work. Their dedication to going the extra mile for their customers is commendable, and I will certainly be reaching out to them for any future plumbing needs.

Review 9 (2024-11-09 - Rating: 5)
Demarcus from Roto-Rooter was fantastic! He expertly repaired my high-end toilet, arriving on time, explaining the issue clearly, and fixing it quickly and carefully. His professionalism and attention to detail were top-notch. I highly recommend him for any plumbing needs!

Review 10 (2024-11-16 - Rating: 5)
Caden was amazing! He was able to diagnose and fix problems I didnt even know I had. Friendly service and a pleasure to work with. Would definitely recommend him to anyone. Thank you!!

Review 11 (2024-09-25 - Rating: 5)
I got two different quotes from two different technicians within 12 hours. There was a huge difference between the quotes so I called Nick the service manager and he made it right. I have been using rotor rooter for about 18 years, ever since I moved to Florida. Their team is always courteous and professional, and willing to educate. I appreciate their service and I will be using them in the future.

Review 12 (2024-11-18 - Rating: 5)
I recently faced a stubborn clogged sewer drain that was causing quite a bit of frustration. Thankfully, I reached out to Roto-Rooter Plumbing & Water Cleanup, and I couldnt be more pleased with the service I received. Demarcus came out immediately, and from the moment he arrived, his professionalism stood out. He was incredibly polite and took the time to explain what caused the clog and how he planned to fix it. He worked efficiently, and before I knew it, the drain was clear and flowing perfectly again.I truly appreciated their prompt response and effective service. If you ever find yourself in need of plumbing help, I highly recommend Demarcus at Roto-Rooter Plumbing & Water Cleanup! He exceeded my expectation!

Review 13 (2024-11-24 - Rating: 5)
This was my first experience with Roto Rooter and I am very pleased with the service we received. Caden made a very good impression on me. Help these days is hard to come by. I will definitely recommend your company to others.

Review 14 (2024-08-19 - Rating: 5)
I had major plumbing issues and Justin came out earlier than expected. He was thorough explaining the issues and my options. He was very respectful of my house and was absolutely polite. Its rare to have someone exceed in todays world but Justin did just that. Im pleased with the outcome and encourage you to invest in Justin, he was fantastic..

Review 15 (2024-11-24 - Rating: 5)
Caden readily communicated his arrival time and promptly showed up. He went right to work to determine what needed to be done to get us back up and running, and fixed it on the spot! He was super professional and personable. We highly recommend Caden and Roto-Rooter! Well done!

Review 16 (2024-11-30 - Rating: 5)
Great work! Helped diagnose an issue with my shower and fixed my hot water problem. Caden was very knowledgeable and honest (always appreciated nowadays) with his work .

Review 17 (2024-11-01 - Rating: 5)
Had a great experience with Marcus from Roto Rooter, he was knowledgeable and very smart when it comes to plumbing. Marcus got my plumbing situation figured out quick and was a great people person in the process. Definitely recommend Marcus with Roto Rooter

Review 18 (2025-01-06 - Rating: 5)
Used them twice. They do great work & same day service if possible. Also bit cheaper depending on who else you calling for a estimate

Review 19 (2024-11-06 - Rating: 5)
Caden has done several plumbing jobs for me. All turned out great! Im pleased with his results. He is professional, clean, and polite. I will definitely use his services again in the future.

Review 20 (2024-12-27 - Rating: 5)
Justin was very knowledgeable, honest, polite, and timely. Absolutely recommend. He did a great job!

Review 21 (2024-09-13 - Rating: 5)
Justin rescued us during a major and disgusting plumbing emergency. He was prompt, friendly, thorough, reasonable, and honest. He worked on our issue diligently from 10:45pm until it was fixed at 2:15am. We hope to never have an issue again, but if we do, they’re on speed dial. 10/10!

Review 22 (2024-10-25 - Rating: 5)
Highly recommend roto-rooter. Second time having to call for an emergency. They were able to come same day in a matter of hours. We were blessed to have Marcus come. He went above and beyond. Discovered we have roots growing into our tank. Showed us, walked and talked us thru the whole process. It’s a breath of fresh air knowing that there are still caring individuals out there who truly want to help you. Thank you again.

Review 23 (2024-11-27 - Rating: 5)
Justin did such a great job. He was very nice, efficient, and communicated everything to me as it was happening very clearly. I would definitely recommend him.

Review 24 (2024-11-30 - Rating: 5)
Roto-Rooter always has exceptional service and friendly faces. One associate in particular gave us phenomenal service. If you are need any service, Caden is your man.

Review 25 (2024-08-08 - Rating: 5)
Marcus was very informative, he educated us on everything that was happening. He was efficient and kind. He was friendly. This is a medical office and cleanliness is essential. He cleaned his area before leaving. He also demonstrated that the plumbing was working now. He walked through step by step. He was done with this job on in about 2 hours. His customer service today and quality of work was beyond excellent. I recommend using Robo-Rooter and specifically technician Marcus for your residential and commercial plumbing needs.

Review 26 (2024-06-14 - Rating: 5)
This company is great. They showed up within 2 hours of calling for help. Adrian was great!!! He was professional, courteous, respectful of property, and extremely knowledgeable. He had the issue fixed in a very short time. Adrian is definitely an asset to the company. I would highly recommend this company. Thank you Adrian!!!!

Review 27 (2024-10-17 - Rating: 5)
They provided prompt, thorough service when we had an urgent sewer back up at one of our buildings. Demarcus was very professional to interact with. We will use them again!

Review 28 (2024-08-24 - Rating: 5)
Demaricus was an exceptional plumber! Not only did he clear our drains, he took time to educate me on the issue and how to prevent future issues if they arise. Very respectful, knowledgeable, and personable. Would highly recommend!

Review 29 (2024-11-03 - Rating: 5)
Caden was super helpful and professional. I would strongly recommend using him and his company for any plumbing needs. Thank you for coming out so quickly on a Sunday!!

Review 30 (2024-11-29 - Rating: 5)
Caden was pleasant and knew exactly what he was doing! We are so grateful he was available and able to tackle the issue right away. If I could give him 10 stars I would!

Review 31 (2024-06-21 - Rating: 5)
Adrian provided excellent service for us today. He showed up quickly, talked to us about the issue and checked out things in a timely manner. He provided a fair quote on the spot and got to work right away. Very much appreciate his prompt and kind service! We will definitely contact Roto-Rooter for any of our future needs. Thank you again, Adrian!

Review 32 (2024-08-05 - Rating: 5)
Justin was so friendly and knowledgeable. He came out for the service call almost immediately and got the job done very quickly. I highly recommend him and will specifically request him for any future plumbing needs.

Review 33 (2024-08-22 - Rating: 5)
Demarcus was absolutely fantastic. He came to my home at 10:30 pm and fixed my tough problem so that my family didn’t have to suffer without plumbing through the night. He was awesome and so knowledgeable!! 5 stars all the way!

Review 34 (2024-08-14 - Rating: 5)
Positive experience! Luis was very thorough. He took his time to get the job done right. I was able to view a video of the pipes showing problem areas, which was a great visual. Definitely recommend Luis & Roto-Router.

Review 35 (2024-09-11 - Rating: 5)
Adrian was great… He got to the root of the problem quickly and cleared the blockage. Sadly it was more than just that… Complete sewer line failure but I’m happy. I’m using them to get it fixed up properly.

Review 36 (2024-09-12 - Rating: 5)
We had a leak from our toilet. The technician Luis, came out, assessed the condition and promptly gave me several option on how to resolve the problem. We live in a older home, so there are a lot of things that will need to be updated. Clearly, the problem was the wax ring, it was old and worn, which caused the leaking. We needed a new toilet, so Luis gave me a fair deal on installing a new toilet. He was very professional, kind and respectful, most of all cleaned up once he was finished. Thank you Luis!!

Review 37 (2024-10-18 - Rating: 5)
Roto-Rooter came out to do some basic maintenance on my toilets. Tech Marcus M. was professional and got the job completed with efficiency. Great Customer Service from the time I called, rescheduled, and had the job completed.

Review 38 (2024-11-28 - Rating: 5)
Say no!!! Toilets that won’t flush - clogged drains - backed up shower on THANKSGIVING EVE. I called at 4:30. They had someone dispatched by six. DeMarcus immediately contacted us to diagnose the problem and was able to correct it. I would give him 10 stars if I could. Thankful for everyone at Roto-Rooter!

Review 39 (2024-08-19 - Rating: 5)
These guys Adrian and team asRe honest, hard workers and always do the right thing. They have always solved my problem, held to their word and done a good job. Its not pleasant when you have clogged drains, but these guys show up immediately, figure out the problem, give you solutions and get the drain clean as painlessly as possible.

Review 40 (2024-10-18 - Rating: 5)
Long time roto rooter client and will continue to be! Always professional, give great prices and quality work. The tech Mike was outstanding. Definitely recommend and will continue to use roto rooter.

Review 41 (2024-12-31 - Rating: 5)
Henry was very courteous, professional, and went well beyond what I expected to resolve our issues. Thank you!

Review 42 (2024-09-17 - Rating: 5)
Had Marcus come out to fix my bathtub faucet. It was fast service and he was wonderful! Got the work done quickly and was pleasant the whole time. Could not recommend them enough!

Review 43 (2024-09-05 - Rating: 5)
Roto-Rooter responded quickly to our search for someone to help us with our kaput waterheater.The technician, Luis, was knowledgeable, professional, and quite capable in diagnosing the problem, giving us an estimate, installing the new waterheater, cleanup, and giving us a short tutorial on operating and maintaining our new waterheater.He did a great job.All was swell.

Review 44 (2024-10-15 - Rating: 5)
I want to thank for Luis for coming out so late on a Monday night. Saved our bacon today and I really appreciate the great work you put in. Good job Luis!

Review 45 (2024-11-26 - Rating: 5)
Mike (#1163) did an excellent job replacing the closet flange and getting the toilet seated. He was efficient and fast and a perfectionist. Thank you!!

Review 46 (2024-12-03 - Rating: 5)
We had a really great experience with our plumber, Caden, from Roto-Rooter. Caden replaced 5 faucets and numerous supply lines and angle stops throughout the entire house. Caden assisted us in passing our insurance inspection as well as improving the cosmetic appearance of our bathrooms and kitchens. I would not hesitate in recommending Caden for future work to anyone in need. He is extremely professional, courteous, and honest in what he does. We are very happy with him and the quality of work he performed for us. Thank you Caden and Roto-Rooter.

Review 47 (2024-11-28 - Rating: 5)
Drain clogged the evening before Thanksgiving and within a couple of hours Roto-Rooter had the problem fixed. Thanks for saving the holidays. Excellent service and technician was great!

Review 48 (2024-08-30 - Rating: 5)
Adrian was so knowledgeable and helpful in uncover our pipe/clog issues. He arrived fast, within an hour of our call, and explained the issue well. Thanks for the assistance!

Review 49 (2024-11-12 - Rating: 5)
Luis0755 was great to work with. Professional and trustworthy. Showed up at 9pm. Priced fairly. Thank you Luis!

Review 50 (2024-10-15 - Rating: 5)
The team showed up within 1 hour and fixed my problem and prevented a further backup of sewage in my house. Leonard & Joe, thank you so much!! Highly recommend.

Review 51 (2024-07-12 - Rating: 5)
Cody was recently out because I had an issue with my water heater. He was very patient and understanding knowing that I was really stressed. He explained everything easily so that I would understand what was going on. He went went over why this happened and what its going to do. I felt like I was talking to a friend and that means a lot! To have somebody thats coming out and I know that has my best interest at heart is a rarity 100% I would recommend Cody! Again, thank you so much Cody!

Review 52 (2024-10-01 - Rating: 5)
Professional and courteous...showed up on time and was willing to accommodate comparative pricing. Luis fixed my drain blockage in no time! Would recommend to anyone with plumbing problems!

Review 53 (2024-09-06 - Rating: 5)
Our service technician was prompt and courteous. Superior customer service and very professional from start to finish. I would highly recommend this company for their plumbing needs.

Review 54 (2024-08-21 - Rating: 5)
We called Roto Rooter after hours and they dispatched someone the next morning to resolve our water heater issue. Our technician, Luis was a great help and effectively resolved the issue. Thank you!

Review 55 (2024-09-23 - Rating: 5)
Louis was great! He arrived quickly and was very professional. He solved my plumbing issues quickly- definitely recommend!

Review 56 (2024-11-04 - Rating: 5)
Camden was prompt, professional and took the time to explain my issue. After the job was finished, he made sure everything was like new. Thank you.

Review 57 (2024-08-17 - Rating: 5)
Luis did a great job getting the job done quick and well. He was very kind and knowledgeable explaining all the questions I had.

Review 58 (2024-11-27 - Rating: 5)
I had a leak under the kitchen sink.Came in and did an amazing job at finding and fixing the solution at a reasonable price! Thank you Marcus!

Review 59 (2024-11-02 - Rating: 5)
Work was completed in a few minutes. Outstanding job well done. It put smile on my face ☺️. Any more comes up definitely call 📞 back.

Review 60 (2024-10-02 - Rating: 5)
Super fast response time. Marcus showed up, found and addressed the problem quickly, was professional, knowledgeable, and friendly throughout. You hope you dont need plumbers, but when you do, Marcus is who you want to show up.

Review 61 (2024-12-10 - Rating: 5)
My technician Lewis was great he showed up Early assess the situation and fix my problem.I am now a Roto-Rooter fan and will use this company for all my plumbing needs.

Review 62 (2024-12-07 - Rating: 4)
Same day service was excellent, plumber extremely pleasant and proficient. My only surprise was the high hourly labor rate of $366.00.

Review 63 (2024-06-30 - Rating: 5)
Justin was fantastic! He was the 3rd person to come out to help with installing the shower faucet, the first 2 said they couldn’t. Justin took a look and said “I can do this!” And he did. He was personable and professional. Thank you, Justin!

Review 64 (2024-11-28 - Rating: 5)
Rotor rooter came out within a few hours & Caden was able to get out pipes unclogged & working again in no time!

Review 65 (2024-11-03 - Rating: 5)
Marcus came through with the save. Amazing customer service. Really great dude. Will come back to roto rooter in the future.

Review 66 (2024-07-11 - Rating: 5)
We had our water heater replaced. Leonard was on time. He looked at the job and gave an estimate. Our drain wouldn’t drain the water from the tank so it was kind of a mess, but Leonard worked to make sure the water went out of the garage instead onto our stuff. He worked quickly and cleaned up the mess when he was done. He’s the second worker we’ve had from roto-rooter for different projects in the past few months. They’ve both been great.

Review 67 (2024-10-04 - Rating: 5)
Thank you Roto Rooter. Cleared a big clog. Hair. The technicianwas DEMARCUS andhe was excellent. A gentleman, professional, curitous and clean. No complaints.

Review 68 (2024-11-23 - Rating: 5)
Thank you Caden! He was great and fixed my toilet issues quick. Highly recommend.

Review 69 (2024-07-05 - Rating: 5)
We’re very pleased with Justin’s diligence and stamina in doing an especially hard job in the extreme heat in our attic plus a power failure. He kept a wonderfully positive attitude the whole time. He was the best and we really appreciate it.

Review 70 (2024-11-08 - Rating: 5)
Luis did a great job! Very quick to analyze and diagnose the problem with water pressure in master bathroom.

Review 71 (2024-06-18 - Rating: 5)
Roto-Rooter has come through again with their speed, efficient, and well priced services. I appreciate their timelyness so much especially in times of emergency. My initial service technician was Demarcus and he was so patient and figures out where the leak was coming from. He let the next members of the team know what was going on and a fair price, I believe was given for the work to be done.Thank you all again.

Review 72 (2024-09-19 - Rating: 5)
A tech was sent to the house within a couple hours and completed the job during the same visit. Marcus M. was very helpful and honest. Very professional.

Review 73 (2024-06-19 - Rating: 5)
Had a severely blocked sewage drain from tree root intrusion & dirt from a damaged pipe, This caused everything to drain slow or not at all. Technician Justin was quickly dispatched, arrived promptly and worked hard to correct the issue. He was polite, friendly and knowledgable. Very pleased with him and Rotor Rooter, Tampa office. Justin is to be commended for his dedication and effort to correct a problem and ensure the customer is left happy.

Review 74 (2024-11-19 - Rating: 5)
He did an outstanding explanation and was very honest would recommend himThanks Mike for your honesty

Review 75 (2024-05-31 - Rating: 5)
I called Roto-Rooter this morning and requested a plumber for a leaky toilet and asked if they can send one today after 4:30. They were very understanding and accommodating towards my schedule. Justin came, found what was wrong quickly and fixed it in no time. He even replaced the water valve that was stuck. He made sure to wear shoe covers in the house and explained everything before he did them. This is my second time calling Roto-Rooter and I am very satisfied with their service. I definitely will call them again

Review 76 (2024-10-26 - Rating: 5)
Had such a wonderful experience with the company, my plumber went above and beyond to help with things i needed and showing me how to fix and spot clogages

Review 77 (2024-12-22 - Rating: 5)
Leonard was excellent! Very professional and knowledgeable. Very quick service. Thank you

Review 78 (2024-07-13 - Rating: 5)
This is the second time I’ve had to have a plumber come out and I’m glad I called Roto-Rooter! Demarcus came to my rescue! I broke a bolt on the toilet only to find out it was the flange beneath the toilet was broken. Demarcus was up front about cost and what to expect. He was professional and friendly, what more could you ask for? Things seem to break at my house on the weekend so I’m glad Roto-Rooter was available and I’m glad Demarcus was able to save us! I’d be extremely happy to have him come out again!

Review 79 (2024-08-31 - Rating: 5)
Adrian was fantastic. He arrived quickly to solve our problem and explained the process as he solved it. He was great.

Review 80 (2024-02-24 - Rating: 5)
Awesome job by Austin and Edwin. Couldn’t locate our clean out so they had to remove a toilet to do their work. Explained every bit of the process thoroughly and in an easy to follow way. While cleaning they had someone use a camera and managed to locate the clean out buried 2’ underground! Re seated toilet perfectly, actually looks better than original installation! 10/10 communication and job execution. Give them a raise!!!

Review 81 (2024-11-27 - Rating: 5)
Service tech, Mike showed up on time. Explsined what was needed. Completed the work efficently. Did a great job.

Review 82 (2024-09-20 - Rating: 5)
Demarcus was great. He was very thorough and went above and beyond especially since it was 10pm. Thanks again.

Review 83 (2024-10-20 - Rating: 5)
Justin was fantastic. Kept us informed of everything he was doing. Very personable as well.

Review 84 (2024-06-16 - Rating: 5)
Justin was great. Very professional, came prepared, sociable, and knowledgeable. Kept me up to date with his findings and what needed to be done to fix the issue.

Review 85 (2024-08-15 - Rating: 5)
Adrian was so incredibly helpful and solved our problem very quickly. He was there so fast and I recommend this company to everyone who needs help with plumbing things

Review 86 (2024-07-22 - Rating: 5)
He was great! It was a leak and he was out here right away. he diagnosed the full problem immediately and fixed it quickly. Super nice, great experience.

Review 87 (2024-10-02 - Rating: 5)
Marcus was very helpful and knowledgable. Highly recommend for getting the job done correct the first time!

Review 88 (2024-05-24 - Rating: 5)
Justin #2844 was very professional and respectful even when the job he was doing took longer than originally planned. He explained everything and even swept up his debri after he was done.He did a good job and I will definitely request him again if more plumbing needs to be done. Thanks.

Review 89 (2024-12-11 - Rating: 5)
Luis was on time and professional. Will definitely do business again. Thank you

Review 90 (2024-10-15 - Rating: 5)
Justin was great, very informative, and helpful. I felt he was looking out for our interests throughout. Thank you!

Review 91 (2024-12-13 - Rating: 5)
Had a faulty faucet and called these guys, they sent out Luis who was quick to fix the issue and got things working back to normal quickly. Thank you

Review 92 (2024-06-15 - Rating: 5)
My plumber Demarcus did an amazing job fixing my clogged drainage issue. On time, worked fast, super polite, all around great experience. Will use this service again if issues arise in the future.

Review 93 (2024-06-04 - Rating: 5)
DeMarcus was absolutely professional and courteous and how every plumbing professional should strive to be. He explained in detail the work he had to perform as well as pricing. He learned that I am a veteran and he gave a significant discount to the pricing. I would highly recommend DeMarcus to my friends and family for their plumbing needs.

Review 94 (2024-04-27 - Rating: 5)
Adrian came in and did an excellent work at diagnosing the issue with our toilet. He took all necessary steps to properly diagnose the issue, removed, and reinstalled our toilet. He did a phenomenal job and now we can use it again.

Review 95 (2024-03-21 - Rating: 5)
Adrian was excellent, very nice and wonderful service. I have a newborn at home and our plumbing was completely clogged/blocked the day we came home from the hospital and the plumbing service we had called previously never answered us. We scheduled an online appointment this morning and got a response almost instantly. Adrian fixed everything, explained what was wrong, and did all of it really quickly and efficiently. He saved us a lot of additional stress when we already have a new baby at home. Thank you!!!

Review 96 (2024-10-24 - Rating: 5)
Luis came out within 2 hours of calling . He knew just what to do and got it done. I am very thankful

Review 97 (2024-02-14 - Rating: 5)
Glenn, our service tech, was outstanding! Not only did he locate our buried clean out, we worked to get the county here quickly. When they finally came late Monday night, he showed up and oversaw their efforts. He was careful not to tell the county techs how to do their jobs even though it painfully obvious how incompetent they were. Glenn stayed with us until the County got it right. He also went the extra step to ensure we got the best deal on his services. We could not have been more satisfied!

Review 98 (2024-11-19 - Rating: 5)
Luis did a fantastic job. Quick, efficient and professional. Highly recommend !!!

Review 99 (2024-04-06 - Rating: 5)
Technicians were right on time. Very courteous and professional. Explained everything upfront as far as diagnostics and fees. Cody and his tech did a wonderful job!! Definitely recommend for your plumbing needs. Reasonable pricing.

Review 100 (2024-11-15 - Rating: 5)
They responded fast to my call and got my leak fixed. They did a great job.

Review 101 (2024-08-20 - Rating: 5)
Luis0775 did a good job fixing my bathroom fixer. He tested it and had me test it. Appreciate the service.

Review 102 (2024-02-01 - Rating: 5)
Adrian was great. Helped diagnose a difficult problem, and took the time to explain how he was going to clear the blockage and all the other problems he identified.The price was a little high, but they came out very fast to get the problem. Fixed. I called them at 8 PM the night before, and they were on-site at 9 AM the next day.I would recommend Roto Rooter if you are in a bind and need fast service.

Review 103 (2024-08-29 - Rating: 5)
Adrian did great job and very prefesional recommend him again. Thanks

Review 104 (2024-03-24 - Rating: 4)
Great overall experience! Called @ 11am on Sat. with a blocked drain line that had both bathrooms out of commission. Friendly rep took our info and WITHIN AN HOUR Adrian arrived. He cleared the line quickly and gave us some suggestions on our cleanout. The price was a little higher than Id hoped, but they use fixed rates with no weekend upcharge, so I guess the price of plumbing goes up like everything else. :) Hard to complain when service is this super fast & friendly, so Id call again for my future needs.

Review 105 (2024-02-29 - Rating: 5)
I had a major issue with the drain outside. Plug was from the clean out to the street. I called utility company, they said it is my responsibility not theirs. I called Roto-Rooter, they sent Austin out the same day. He worked on the drain for a while. He did get it cleared. Im so thankful on how fast they were able to get someone out.Thank you Austin. If I could give 10 stars I would.

Review 106 (2024-04-27 - Rating: 5)
We called Roter Rooter and Adrian came within the hour of us calling. He was friendly and knowledgeable. Adrian fixed our drain issue very quickly and showed us a preventative drain chemical to use in the future. We appreciated how kind and helpful Adrian was in fixing our problem. We will definitely call Roter Rooter for any other issues in the future.

Review 107 (2024-08-09 - Rating: 5)
They arrived promptly and my technician was really professional and great, answered all of my questions. I will use him for any future plumbing needs.

Review 108 (2024-11-28 - Rating: 5)
Best customer service and experience. Communications is awesome and gets the job done.

Review 109 (2023-12-09 - Rating: 5)
Adrian did a great job. Explained things every step of the way. Very neat and professional. I didnt like Roto Rooters quoting process (no estimate on initial phone call but they ultimately price off a fixed quote sheet?) but I was able to use the coupon off the website at least.

Review 110 (2024-11-02 - Rating: 5)
Had an emergency they were to my house within an hour, Tech was professional did a great job fixing the problem. Always my first call!

Review 111 (2024-07-30 - Rating: 5)
Luis replaced my gas water heater and reinstalled new exhaust vents. Service was timely, professional and price was much better than competition.

Review 112 (2024-12-03 - Rating: 5)
Caden is a bright well mannered young man, did great work. Thank you!

Review 113 (2024-11-23 - Rating: 5)
Very fast. Courteous. Took barely any time.Would call if needed again.

Review 114 (2024-03-14 - Rating: 5)
My sink would not drain and waste water was backing up into my kitchen sink through the night. Unable to find a plumber that could come on Friday afternoon— the soonest was Monday— I lost hope. I finally came across Roto-Rooter, and within the two hour window, Austin and his trainee arrived on site. Using commercial equipment, they cleaned the drain 45 feet with a rotating bladed device. True professionals, this team was a reflection of American honor, respect, and dedicated customer service. Absolute reasonable rates— I was surprised!!! Fully endorse this teams with the utmost enthusiasm. Thanks Austin!

Review 115 (2024-02-26 - Rating: 5)
Adrian was very kind and experienced. They gave a four hour window and were at our home in 20 mins. He shared lots of information for new home owners to understand what can be the issues. So far after Adrain snaked it seems all good. Excellent service and great customer service.

Review 116 (2024-09-19 - Rating: 5)
Luis the technician was very professional explained everything and fixed everything, very pleasant and again very professional I appreciate his help very much, thank you so much Louis.

Review 117 (2024-08-20 - Rating: 5)
Justin was courteous, professional, set clear expectations, and completed the job with integrity workmanship. 5 Stars.

Review 118 (2024-11-16 - Rating: 5)
I called Roto Rooter as a it is a reputable brand name. Demarcus was my service provider and he was thorough, informative, and very professional. Roto router lived up to its name and I would recommend Demarcus Newsome, tech 4437, for any job!!

Review 119 (2024-03-27 - Rating: 5)
Hello,Adrian showed up promptly and was able to determine the problem and come up with a solution very quickly. He took the machinery into the house and it was interesting to watch him work. He even let me look at the camera view so I could see what he was talking about. I appreciated his professionalism and he cleaned up everything on his way out just like it was when he got there.I had already called two other companies and one wanted to do a very extensive procedure for a lot more money and the other one didnt have an opening for another week. I should have called Roto-Rooter first. Lesson learned!

Review 120 (2024-03-12 - Rating: 5)
Adrian and Jason were excellent! We had a tough sewer clog and they got it done quickly. They came out within an hour which I didnt expect. 5 stars!

Review 121 (2024-11-16 - Rating: 5)
Same day service and they were able to fix it quickly at a affordable price!

Review 122 (2024-03-02 - Rating: 5)
Adrian did a fantastic job and helped me install two sink strainers and replumb the kitchen sink. He helped make the piping simpler as well, which should assist the dishwasher in clearing food particles. Excellent job overall.

Review 123 (2024-02-10 - Rating: 5)
Adrian was excellent. He was professional and friendly. He is extremely knowledgeable about his trade. He communicated through the entire repair process. I highly recommend him.

Review 124 (2024-11-19 - Rating: 5)
Caden was professional and effecient in every way and exceeded my expectations!

Review 125 (2024-07-05 - Rating: 5)
The were here within a couple of hours and did not leave until every drain was working properly! Highly recommend. Thanks Mike and Jason!!

Review 126 (2024-03-09 - Rating: 5)
The Service Tech Austin was phenomenal! His plumbing knowledge was spot on and the results couldn’t be better. He repiped our hot water heater and installed an expansion tank so now there is no longer any associated risks to our house. He also replaced the valve stems in our shower as they were badly damaged. The most important thing to us besides great workmanship was Austin’s reliability, assurance, demeanor and professionalism. He scores 150% on all of the above! I highly recommend Roto Rooter Service Technician Austin #9329 for any of your plumbing needs!

Review 127 (2024-02-23 - Rating: 5)
Adrain arrives minutes after calling and fixed my drainage issue quickly. Adrian was very informative and got me the results I needed quickly. Would definitely request him again.

Review 128 (2024-02-09 - Rating: 5)
Adrian arrived on time, discussed the clogged drain issue with my husband and snaked the drain line. Then he tested it with our garden hose to make sure it was running clear. We are very satisfied with the service and the results.

Review 129 (2024-09-06 - Rating: 5)
Demarcus worked hard to clear a clog somewhere in my main drain line. He kept me informed of progress as he worked.

Review 130 (2024-07-12 - Rating: 5)
Adrian did a great job opening up the sewer drain. He was on the job within 45 minutes of calling the company.

Review 131 (2025-01-04 - Rating: 5)
My cousin kept telling me call roto rooter.After using other people and no results I called Roto Rooter. Very professional and experienced. The Mr Spencer from Jamaica explained everything to me. Even called his supervisor out Pete Bourisaw. Excellent customer service.I am so happy I called them.I should have called them in the beginning,

Review 132 (2024-07-29 - Rating: 5)
Excellent service. Ive used Roto-Rooter many times and they are always fast, courteous and efficient

Review 133 (2024-12-03 - Rating: 5)
Caden was awesome, worked really hard and got our backup cleared!

Review 134 (2024-05-10 - Rating: 5)
Great experience!! Justin was awesome and quick! From all companies that I asked for quotes was the only one that came out to actually talk to me. Definitely recommended

Review 135 (2024-01-12 - Rating: 5)
Glen and Justin did a great job unstopping my kitchen sink. Very professional and thorough. Glen explained what he was doing and took the time to discuss prevention of future issues. Above and beyond service. Thank you!!

Review 136 (2024-06-25 - Rating: 5)
Leonard was quick and efficient and he gave me a great price. My drains are all cleared now. Thank you again!

Review 137 (2024-11-23 - Rating: 5)
Wonderful experience with Leonard and Pete helping us with our plumbing issue.

Review 138 (2024-04-01 - Rating: 5)
Adrian was knowledgeable, professional, and courteous. He quickly identified the problem and fixed the issue. This is the second time that I have used Roto Rooter and would call them again.

Review 139 (2024-03-29 - Rating: 5)
Justin came to investigate thumping in my water lines!! I only wish I had called him first! Justin was extremely thorough, he explained everything to me and, best of all, he actually took the time to show me what he was talking about! I would highly recommend Justin and Roto Rooter to anyone! Thank you so much!

Review 140 (2024-05-22 - Rating: 5)
Demarcus did an outstanding job. He was quick, clean and efficient not to mention a very friendly young man. He had the drain unclogged in no time. You knocked it out of the park, Demarcus!!

Review 141 (2024-07-13 - Rating: 5)
Adrian did an excellent job fixing my toilet leak . He was friendly and professional from the minute he arrived .Thank you Adrian!

Review 142 (2024-04-26 - Rating: 5)
I had emergency toilet clogged, Adrian arrived promptly. He was very professional and efficient. Told me all possibilities and what to expect. When he left everything was working fine

Review 143 (2023-09-20 - Rating: 5)
The service technician Luis, was a master of his field of work. Very informative and helpful. I am most pleased with his handiwork and service. He was very professional and very courteous. He explained completely what was needed to get the job done. Luis was fast and efficient. Definitely would recommend this company! 5 out of 5 stars. Be sure to ask for the service technician, Luis Ramos when you need their services. Take care all.

Review 144 (2024-05-12 - Rating: 5)
Adrian T did an awesome job! Our kitchen sink wouldn’t drain and although it took some time to find the problem, Adrian kept going until he discovered the issue and fixed it.

Review 145 (2024-01-09 - Rating: 5)
We called on Tuesday morning and by noon the same day, Adrian was at our house. He was friendly and found the problem quickly. He even took a few extra minutes to check out a question we had that was unrelated to the original call.

Review 146 (2024-03-30 - Rating: 5)
Had to get a complete clean out, from a blockage. Adrian was efficient, professional and did a thorough job. Great attention to detail to ensure the blockage was completely clear. Personable and knowledgeable

Review 147 (2024-01-21 - Rating: 5)
Austin came out to fix a leaking repair from a previous tech. He was professional, knowledgeable, and didn’t leave until the job was complete to my satisfaction. He single-handedly saved Roto-Rooters reputation in my mind. I will be requesting him for any future plumbing projects.

Review 148 (2024-07-20 - Rating: 5)
Very clean and professional. I gotta recommend Toto router for all my friends and family.

Review 149 (2024-08-23 - Rating: 5)
Adrian was the best, unclogged my toilet and was very quick and professional!

Review 150 (2024-03-17 - Rating: 5)
We had a leak/flood in our laundry room on a Sunday, called Roto Rooter at noon, had a tech out by 1:30, and the issue was fixed and the water was back on by 3:30! Very grateful for our tech, Brian, who saved our Sunday!

Review 151 (2024-11-06 - Rating: 5)
I had a great experience and received professional service by Marcus.

Review 152 (2024-06-12 - Rating: 5)
Very professional job, said appointment was on time, will call went needed anytime knowing I can depend on the best service, Thank you

Review 153 (2023-11-08 - Rating: 5)
I called Cody Kyle for an urgent fix at my home and was thoroughly impressed. The plumber was punctual, knowledgeable, and efficient, resolving the issue quickly with no mess left behind. Exceptional service that deserves a 5-star rating—highly recommend!

Review 154 (2024-01-19 - Rating: 5)
I had an unknown leak in the garage, leading me to call Roto Rooter to diagnose the problem. Unable to diagnose the problem, Roto Rooter referred to leak detection, ultimately finding the problem in our garage bathroom. The work that had to be done was done quickly. Nick, the Manager, was available at all times and very helpful throughout the process. Nick was also very understanding of our financial abilities, and was very helpful in aiding us to fix the problem. Logan, the Supervisor, was also very helpful and readily available, and also helped us through our financial troubles. Thankful that Roto Rooters team and technicians were available and helpful throughout our plumbing troubles.

Review 155 (2024-12-27 - Rating: 5)
Justin came out within an hour and had the clog fixed a half hour after that. He was very efficient, and explained the process and other potential issues.

Review 156 (2024-12-02 - Rating: 5)
He was very thorough and explained everything. Thank you.

Review 157 (2024-02-04 - Rating: 5)
Roto-Rooter saved the day for us when the toilet wouldn’t flush at our Airbnb. Glen was a delight to work with. Fair, honest, clear communication. You can trust these guys when you are in a plumbing pinch!

Review 158 (2024-02-02 - Rating: 5)
Had an issue with my kitchen water faucet, so called Roto-Rooter in the evening of 2/1/24 because they had helped me about a year ago with another plumbing issue. Scheduling the visit was very easy and DEMARCUS was the technician assigned to my call on 2/2/24 and he was absolutely phenomenal! He arrived on-time and was able to effectively and professionally troubleshoot and resolve my plumbing issue very efficiently and quickly at the lowest possible cost.5 STARS and THANK YOU AGAIN DEMARCUS AND ROTO-ROOTER PLUMBING!

Review 159 (2023-02-15 - Rating: 5)
I had the pleasure of working with Keli. He was extremely honest and professional. He worked for awhile and took time to explain everything to me and my husband. He stayed until we understood the job. He didn’t try and sell anything. One thing that I found Refreshing was his relationship with his supervisor. They were very courteous to one another and worked to help us. I would definitely work with them again.

Review 160 (2023-08-02 - Rating: 5)
Osvel was amazing. He responded during the time frame expected. We called as my disabled fathers toilet would not flush. My father attempted to fix the problem himself and made a mess. Osvel went that extra step and cleaned up the mess my father made and was communicative throughout the time he was here letting us know what he was doing. He is a credit to Roto-Rooter and we will definitely be using your services again in the future if needed thanks to our wonderful experience.

Review 161 (2024-08-19 - Rating: 5)
Adrian did a great job and was very patient with instructions.

Review 162 (2024-10-13 - Rating: 5)
Highly recommend Roto-Rooter! Easy to schedule a service online with a great/simple website experience. Plenty of next-day availability, frequently communication/updates on our service window and a 30-45 window when our technician would be arriving. Justin was our service tech and he was awesome! Friendly, professional, and prompt. He took the time to explain the services needed, what steps would be taken, and how much it would cost before starting any of the work. Overall a 5+ star experience!

Review 163 (2024-05-03 - Rating: 5)
Adrian was wonderful and quickly fixed our issue, while giving us valuable information about what we need to do to prevent further issues. 5 stars!!

Review 164 (2023-08-09 - Rating: 5)
Technician Michael was fantastic, came in our home respectfully and at near end of day was able to install a brand new water heater in our home, he was very upbeat and happy about helping us. 10/10 highly recommend this company for any emergency repairs.

Review 165 (2024-06-01 - Rating: 5)
Adrian came out on a Saturday and was quick and got our drain backup fixed in a couple hours. Great work.

Review 166 (2023-06-15 - Rating: 5)
I made an appointment the morning of and someone was out within two hours. Great communication through text and phone calls. Austin did a very good job and explained everything well. They are a little costly, but the job was done.

Review 167 (2024-08-08 - Rating: 5)
Very Professional and did a great job installing my hybrid water heater

Review 168 (2024-12-11 - Rating: 5)
My experience was excellent. Justin showed up within the communicated window and fixed the problem very timely. The pricing was reasonable and Justin was very friendly.

Review 169 (2023-07-05 - Rating: 5)
Keli was professional and quick. Had the drains open easily and showed me a potential problem with my older house. A supervisor Nicholas came out n gave me an estimate to fix it so I we wouldnt keep having problems. Going to cost a bit but better than everything backing up constantly. I highly recommend roto rooter n keli is a great tech.

Review 170 (2023-02-15 - Rating: 5)
Unfortunately, we’ve had several plumbing issues, but luckily we found Roto Rooter after a few not so great plumbers. Keli and Jason are awesome to work with and we trust them to give us honesty, fair pricing and superb and quick work. 100% recommend!

Review 171 (2024-06-07 - Rating: 5)
Our experience with Adrian was very positive. He was friendly, throurogh and fast.

Review 172 (2023-07-05 - Rating: 5)
Highly recommend this company, same day appt on a holiday. Prior to starting the work Maxwell communicated all options for the services we required . He was very courteous, professional, and knowledgeable and went above and beyond to take care of all of our plumbing concerns right away. I will definitely be calling them for any future plumbing needs I have.

Review 173 (2023-10-27 - Rating: 5)
We had a massive disgusting blockage and sewer overflow.Called these guys and they arrived within an hour and took care of everything.Very professional and reasonable!They even took a camera through the system to see all issues with the old cast iron plumbing that needs clearing out.Thank you Mike and Jason

Review 174 (2024-01-26 - Rating: 5)
Plumbers were punctual and professional. They were able to find the issue and fix the problem within a short amount of time. Overall great service. Would highly recommend.

Review 175 (2024-12-03 - Rating: 5)
I highly recommend Roto Rooter! Caden was our plumber and he did a fantastic job. He quickly identified the issue and explained his approach. I felt very informed and comfortable with his work. Saving his info for next time!

Review 176 (2024-11-03 - Rating: 5)
Caden was awesome. Really good at SmashBros

Review 177 (2024-05-20 - Rating: 5)
Justin came and was able to repair my plumbing issues. He was extremely knowledgeable and worked very clean and quickly

Review 178 (2024-01-06 - Rating: 5)
Adrian, provided an excellent service. He was able to get the water working again in the house and took time to explain the problem. Very professional and courteous.

Review 179 (2023-07-28 - Rating: 5)
Someone came to my house in record time. Due to the particular situation, I was advised what to do and not do in the mean time and that a plumber would come out the next day(Sunday). A plumber came out the following afternoon and remedied the problem quickly. The plumber was cheerful, professional and thoroughly protected my brand new counter top and cabinets as he worked and cleaned everything up before he left. A1 service with a smile!

Review 180 (2024-02-24 - Rating: 5)
The techs are knowledgeable, thorough, and courteous. They are doing some mod remediation in my home and have kept me informed every step of the way. I strongly recommend them.

Review 181 (2022-10-10 - Rating: 5)
I never used Roto-Rooter before. I called them. They communicated that they can have someone out at 10:30. They were here at 10:30.Keli was our service technician’s name. He was amazing. Persistent, informative, he knows how to do his job. He was Excellent!

Review 182 (2023-12-18 - Rating: 5)
Adrian was very knowledgeable and explained things clearly. His experience is a real asset to your company. He quickly identified the problem and fixed it!

Review 183 (2024-07-04 - Rating: 5)
Demarcus was fantastic. Super quick, got everything in working order and was amazing

Review 184 (2024-07-25 - Rating: 5)
Luis was great! Fast, efficient, professional and got it all fixed! Thank you!

Review 185 (2023-05-21 - Rating: 5)
Luis, Demarcus and Scott were awesome. Very professional and caring. Especially calming me down. Highly recommend them to anyone with a issue. Thank you for sending this crew to our home on a Saturday night.

Review 186 (2024-02-16 - Rating: 5)
Michael came earlier than expected which was excellent. He then explained the whole process from beginning to end within 45 minutes all my troubles went down the Drain . Thanks Michael

Review 187 (2024-04-20 - Rating: 5)
Demaris and Miguel were very professional. They took care of my clogged sink in record time. They were polite and left the workplace clean.

Review 188 (2023-11-16 - Rating: 5)
Adrian arrived as scheduled and determined the problem quickly. He was able to fix the issue. We are very thankful he was able get this done so quickly.

Review 189 (2023-06-01 - Rating: 5)
I had a drain pipe backlog call roto-rooter with in 45 min tech was in my house work on the pipe with in 30 min problem was solve im very satisfy with roto-rooter service and their tech mr. keli he was very polite, courteous, professional and friendly person and he got the job done thank you so very much.

Review 190 (2023-06-01 - Rating: 5)
Roto-Rooter took care of a blockage. They were quick to respond, knowledgeable, and professional. They were able to come to my house within an hour and had my issue fixed within 2 hours. Thank you Leonard!

Review 191 (2024-12-03 - Rating: 5)
Caden was very helpful and polite. He did a great job. Would recommend his services!

Review 192 (2023-02-09 - Rating: 5)
Our technician was Keli. Super nice guy. Response time was great. He knew exactly what to do, and got the job done. And the fact that this company sends out a camera crew to double check things is very reassuring.

Review 193 (2024-12-07 - Rating: 5)
Justin was absolutely incredible and helped us solve our problem. I was honestly blown away at his service and he kept it affordable for us. Highly recommend!!