Maichles Heating and Air Conditioning

Located in New castle, Delaware

Address: 105 J and M Dr, New Castle, DE 19720, United States

Phone: +1 302-328-4822

Rating: 4.9

Services

Identifies as women-owned
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-15 - Rating: 5)
After getting a few quotes for fixing my water line leak problem, I decided to choose “Maichle’s Heating &AC” because they had reasonable price, scheduled me immediately and had great reviews from couple neighbors and a friend. They were quick and very organized. Richie and Jay were very communicative during the few hours of repair and kept on updating me on the progress. I was amazed how clean they left my front yard after digging there huge whole! Highly recommend this company!!!

Review 2 (2024-12-05 - Rating: 5)
We had an emergency this evening and needed someone out ASAP for a plumbing problem. We phoned and our call was immediately answered by a very helpful person who took our info and let us know our tech would be in touch. Jamal called us within five minutes and was at the house in an hour. He immediately and efficiently got to work and resolved the problem, explaining everything clearly along the way. He had to run between the basement and the septic tank, and he never faltered, never wasted a minute. He was friendly, and very skilled. Considering the evening hour and the amount of time sent, I found the price to be extremely fair, and I was impressed and appreciative. Thank you, Jamal and Maichles!

Review 3 (2024-11-06 - Rating: 5)
The team at Maichles is top notch! They are responsive, knowledgeable, & customer focused. Brendan helped us determine the best way to address our failing air & furnace systems in our old home. Ashley thoroughly explained the scheduling and payment process. The install crew came on-time every morning, worked hard and cleaned up each evening. They were careful & respectful of our home. The installation of our new energy efficient system went as planned and works great.

Review 4 (2024-12-05 - Rating: 5)
Awesome service! Had my semi-annual HVAC tuneup and the Maichle’s technician discovered that the induction motor went bad. They ordered and installed it in two business days. They were prompt and informative. I love Maichle’s and highly recommend them!

Review 5 (2024-06-24 - Rating: 5)
Before this my AC unit was outputting 70 degrees. Paul was absolutely fantastic and thorough in his service. He looked through my entire system and provided me with all my options. I chose to get refrigerant filled and it was provided at a great price. He went above and beyond to try to find a leak at a suspect point without an additional charge. An honest and respectable salesman who made sure I was pleased at every step.

Review 6 (2024-11-11 - Rating: 5)
Maichle’s was referred to us by a neighbor and we are certainly extremely happy having made the choice to use them.Maichle’s removed our old oil heater and our old AC unit. They did an excellent job helping us convert from oil to natural gas which in and of itself was a good choice.Maichle’s at another time replaced our water heater with a much more efficient updated model. Every employee from the office to the installation crew were polite, neat, clean and all around professional.They answered all our questions fully and without a negative attitude. We will continue to use Maichle’s as needed in the future. We recently had our seasonal cleaning and inspection done and the employee that came was very professional.We certainly recommend Maichle’s to anybody in need of a Heating and Air Conditioning company!!

Review 7 (2024-08-06 - Rating: 5)
We are absolutely thrilled with our service! Alex came out to look at a plumbing issue that happened very last minute, he diagnosed it very quickly gave us all of our options and we are very happy with how everything worked. We will absolutely be using this company again and our entire family uses them as well. Thank you so much!

Review 8 (2024-11-27 - Rating: 5)
We were pleasantly surprised to get our service done the same day we called. The plumbers came, assessed our problem which involved getting a replacement SaniFlo pump assembly, went to get the part and returned—everything was done in 3+ hours. We have a working basement bathroom again!

Review 9 (2024-08-13 - Rating: 5)
Fixed my AC and provided fair pricing and even provided some credit as they had to come back to repair a leak. Prompt and professional techs. Office was easy to deal with too. I recommend.

Review 10 (2024-12-23 - Rating: 5)
Always prompt and professional!! Highly recommend!!! Thank you to this Maichle’s Team and Family for 25+ years of excellent service at our home.

Review 11 (2024-09-17 - Rating: 5)
I’ve been a customer of Maichle’s Heating & Air Conditioning for the past 7 years, and their service has consistently been top-notch. From routine maintenance to emergency repairs, they’ve always been reliable, professional, and thorough. Their technicians are knowledgeable and friendly, taking the time to explain any issues and offer honest advice. I’ve also appreciated their punctuality—they show up on time and are respectful of my home, always leaving the work area clean.Whether it’s summer or winter, I’ve always felt confident knowing Maichle’s team is just a call away. I highly recommend them to anyone in need of heating or cooling services.Thank you, Maichle’s, for your exceptional service over the years!

Review 12 (2024-07-17 - Rating: 5)
Great service! The technician found the issue with my AC and corrected the problem in less then an hour. He also took the time to explain what had happened and gave me valuable tips for upkeep and efficiency which I really appreciated! Thank you for the affordable and honest work!

Review 13 (2024-07-30 - Rating: 5)
I have been working with Maichles for about three years. I find them very good with product knowledge and effectiveness of their services.They are professional and I will ask them to come back for my furnace and my Mitsubishi units.

Review 14 (2024-06-19 - Rating: 5)
The Maichle’s team recently completed our water heater and HVAC replacement. They had great communication , good pricing, excellent service , and a timely install. From start to finish everything was perfect , you get my highest level of recommendation…

Review 15 (2024-08-01 - Rating: 5)
I am very satisfied with the service of both my air conditioning unit and my plumbing service. They were both very polite and professional. Al had to cut a hole in my ceiling and cleaned up, so I did not have to. I will certainly use you again (I hope not to soon).I am still waiting for the picture of the mice nest that was in my air condition unit.Also, I would like to thank the office staff for being so polite.Thank you again,Nancy Cloud

Review 16 (2023-03-27 - Rating: 5)
Tankless water heater installation : The whole process was seamless from the initial call, to the quote, energy inspection, installation and “thank you” call. They arrived on time, were professional and kind, built a platform for the tank and left my home cleaner than they found it. Maichle’s is absolutely the best!

Review 17 (2024-06-18 - Rating: 5)
Couldnt be happier with the service received from Maichles Heating and Air Conditioning. On one of the hottest days of the Summer, they responded to my HVAC outage within 2 hours of my call. Then within an hour of arrival, they had me back and running with cool air. Best Ive even seen!! Thank you for the outstanding service.

Review 18 (2024-05-23 - Rating: 5)
Organized, on time and with excellent service. From the admins who schedule and provide service reminders to the technicians that show up on time and are super thorough - this service is top class. Eric C. has been my technician a couple of times and he does a terrific job to ensure that the system is running efficiently from the top to the bottom of the house, to patiently answer my questions - all while being extremely competent and courteous. Thank you!

Review 19 (2023-10-31 - Rating: 5)
We had a great experience with Maichles from the first meeting with the sales representative to the installation of our new system. Everything was done professionally and without the slightest hassle. The crew that did the conversion/installation clearly enjoyed working together and left everything spotless. All were friendly, courteous, and professional. We would highly recommend Maichles to anyone!

Review 20 (2024-07-18 - Rating: 5)
Hello Maichles HVAC - Wanted to let you know how please we were with the entire process of having our HVAC system replaced. Everyone that we have interacted with from the initial technician who troubleshot our broke system and tried to install a short-term fix (Mark S.), to the sales agent who sized our existing system and recommended the new options (Tony), to the customer service staff you answered our questions and kept us informed about the process (Hannah & Ashley), to the installation crew who were on-time, professional, efficient, and informative (Adam and Co.), and we anticipate the remaining work will be completed by equally skilled staff. We would definitely recommend Maichles for HVAC work in the future. Thank you for everyones help making the process smooth and hassle-free.

Review 21 (2024-11-04 - Rating: 5)
Always pleasant to talk to on the phone, very good with communcation. Service techs always pleasant and willing to answer questions and share experience and knowledge.

Review 22 (2024-03-21 - Rating: 5)
I had a first rate experience with Maichles when a new heating and air conditioning system was recently installed. The time and attention taken to explain all details and options was very helpful. The installation crew did a masterful job and the companys follow-up was fantastic. I have been with Michles for over 20 years and have always been very pleased with the service, courtesy, and knowledge of their staff. Keep up the great work everyone.

Review 23 (2024-02-22 - Rating: 5)
Words can’t express how grateful I am to this company. They show up when it matters most. The communication is impeccable. The family value and quality of work is what keeps this company number one in my eyes. I recommend them to everyone who asks. Got a new water heater and HVAC installed. Five star experience all around. Thank you to the girls who handle scheduling, questions and everything I bothered them about. Brendan and team are amazing 🤩

Review 24 (2024-04-02 - Rating: 5)
We called to get an estimate to replace our broken furnace as well as our aging AC unit on a Friday evening and they got back to me immediately despite being closed. Their quote was significantly lower than their competitor, and they provided three unique, highly detailed options. Everything was fully installed by Tuesday afternoon, and everyone we encountered was pleasant, polite, and respectful of our home. They provided a full overview of how to use the system and said to call anytime with questions, and I received a follow-up to check in the following week. No complaints, the experience was everything I could’ve asked for from start to finish.

Review 25 (2024-01-02 - Rating: 5)
They were super responsive and communicative with me as well as always on time to the appointments. The person who came out to diagnose and fix our hot water heater was friendly and efficient. Their prices were also much better than others in the area. I will definitely be using them again in the future for any plumbing needs.

Review 26 (2024-07-10 - Rating: 5)
We have been customers of Maichles for over 25 years now and have always receive the same top level of service at a fair price.They always do that little bit extra that separates them from other service companies.

Review 27 (2024-06-11 - Rating: 5)
Eric C. Was our technician. Eric was professional, punctual, knowledgeable, courteous and efficient. He discussed some items to watch out for on our system and finished up in a timely manner.We could not have asked for a better experience.Thank you.Don

Review 28 (2024-04-22 - Rating: 5)
I called Maichle’s on a Saturday in January due to having no heat. We did not at the time have a contract. The tech called back within 15 minutes and at our house within an hour. Heater was running within another hour with minimum cost to us. The person I spoke to in the office and the tech that came out both get 5 stars. We were so impressed that we now have a contract with the company, and would be highly recommended by us.

Review 29 (2024-02-28 - Rating: 5)
Maichles just replaced my entire heat pump system. They guys that did the work were great - on time, polite, put down floor protectors and made sure they closed the doors as they went in and out so my cats didnt get out. The work was done with care and precision and its clear that they knew what they were doing. Ive used Maichles in the past and will continue to use and recommend them!

Review 30 (2024-08-24 - Rating: 5)
They showed up on time, drop clothes down inside, and even vacuumed the drywall dust from the hole for the piping when they were done. They answered all of my questions and were very courteous and professional. Couldn’t ask for a better job.

Review 31 (2024-10-22 - Rating: 5)
I use Maichle’s for all of my HVAC needs. They are continuously professional, reliable, skilled, and provide fair pricing. And best of all, they do not try to sell you items that are not needed that cost thousands of dollars like those who drive the orange trucks

Review 32 (2024-05-15 - Rating: 5)
Highest recommendation for Maichle’s HVAC for your home service needs. I called to schedule a spring service for home HVAC and the representative was extremely helpful and pleasant to work with in booking a quick service call. The technician, Ryan, that completed the service arrived when expected and provided a detailed account of work to be performed. He was thorough and extremely courteous. Thank you for the great experience.

Review 33 (2024-03-23 - Rating: 5)
Called Maichles with urgent matter on a Friday afternoon.A young man was here in well under 2 hours.He fixed the problem in just over an hour.The young man was polite, thorough, efficient, knowledgeable, and he explained things in a way that made sense.I cannot speak on the basis of price as I am not familiar with the cost to fix the issue, but all in all a very good experience with Maichles.I will definitely be calling them again for all my AC/Heating needs.Thank you, Maichles.5 stars!

Review 34 (2024-11-28 - Rating: 5)
Replaced ductwork in my basement at a reasonable price. Technicians and office staff are great!

Review 35 (2024-01-30 - Rating: 5)
Maichle’s installed 3 new toilets for us and the whole experience was great. From the first visit for an estimate thru the ordering/scheduling and completion, we were very happy with the communication and service. Will definitely continue to use Maichle’s for further work. Alex and Jamal did a great job with the installation!

Review 36 (2024-02-29 - Rating: 5)
Always on time, always professional. Highly suggest getting their Maintenance plan as it provides discounting on future services and always pays for itself. The annual maintenance is worth it alone. Mark has been to my home 3x to service my heater (old home, original heater) and is a pleasure to have around. Clean, professional, great communication. Eric also came this time as support and was also great to have around. Will continue to ONLY USE MAICHLES!

Review 37 (2024-04-19 - Rating: 5)
Maichles installed a new heat pump with a back up gas furnace. They installed a hybred hot water heater. I have been extremly pleased with all aspects of their work and clean up. They may not have been the least expensive company to use but Im willing to pay for technicians who really care about doing a quality installation and cleaning up after the job. I got that with them.With all that work in my 70 year old house, I could only find one minor concern and Im a pain in the butt, ask my wife. When I called they came out and fixed it immediately. It was done right, just not the way I wanted it.I have only one suggestion for the company. I would like to have the company follow-up an installation with a manager to assess the quality of the work.

Review 38 (2024-05-16 - Rating: 5)
We had the full team at Maichles come out - Plumbing & HVAC. We had immediate work done on our Plumbing. Alex was our Tech & Maichles apprentice, Nassir, was with him. He went through our whole home checking on every little drip or concern we had. He fixed a clog in our master bathroom & replaced the garbage disposal as they were the most emergent issues. He gave us suggestions for several things, in order of urgency. He was insightful, knowledgeable & respectful. He was kind enough to put me at ease with some small talk - the process of evaluating our home systems has me quite nervous. Nassir was very respectful. He took direction from Alex, was helpful with our repairs & you could see how he enjoys learning the trade & is excited to move forward and succeed.Brendan from HVAC spent a lot of time with us going over so many different things when it comes to hearing & cooling our home. He was patient with our questions, explained all the pros and cons of each possible fix & did not give us the hard sell. He sent over our estimates promptly and the team at Maichles set us up with our Energize Delaware audit. If you have never had one of the audits, I highly suggest you do. We learned so much. They are not there to sell you anything. They are there to educate you. Having an audit also qualifies you for so many rebates to help get your home sealed up & energy efficient. Maichles is a authorized rep with training in the audit & rebate process. This saves so much time and frustration on the customers end. Brendan has been available for any questions we have about the HVAC options. He has been spectacular.From our first call speaking with their Amazing CSR, Catalina, to every interaction since - Hannah, Ashley, Brendan, Alex, Nassir - it has been a pleasure working with Maichles. They are allowing us the grace we need to get one issue addressed at a time. Having a company that does not pressure you every day to give them an answer is refreshing. Their Low Sales pressure, High Customer Service/Informational manner is what has us choosing to work them. We are looking forward to a long term working relationship with Maichles.Thank you to the whole team at Maichles for your kindness & patience.

Review 39 (2024-07-17 - Rating: 5)
Service rep was on time and respectful of our property. He took time to explain what he was doing and what we are to expect for additionsl work that is needed

Review 40 (2023-10-23 - Rating: 5)
Eric C. Was here today to service my heater. He pointed out that the filters I had purchased yesterday at Costco were not the best filters. The filter had a MERV rating a 14 and he recommended that I use a filter with a MERV rating of 8. I told him to go ahead and put one in that he has on the truck. He suggested when I take the filters back today to Costco to get a filter with the MERV rating of 8. This is why I highly recommend Maichles to everyone. They are honest, fair & dependable. He could have easily sold me a filter he had on the truck that would have cost way more than what I could have got at Costco but he was honest in his recommendation. In my opinion you cannot find a more trustworthy company to do business with than Maichles.

Review 41 (2024-10-28 - Rating: 5)
This was our first experience with Maichles, but it wont be our last. They far exceeded in customer service, expertise, and professionalism. In addition, they went above and beyond in compassion and delivering their service immediately. We highly recommend this company.

Review 42 (2024-05-07 - Rating: 5)
Nothing but great service and knowledgeable technicians. Their office people are also very kind and courteous. Ive had to use them recently for our mini split for an issue I had another HVAC company try to trouble shoot and could not. Maichles was able to diagnose and fix right away. He also took the time to explain some things about mini splits that I was not aware of. I will be using them for my HVAC needs in the future! Highly recommend!

Review 43 (2024-02-07 - Rating: 5)
I recently switched to Maichles company for my heating, air conditioning and water heater maintenance. Their response for service calls is excellent, all persons in the office and the servicemen are extremely friendly, professional and helpful. Thank you very much for noting and letting me know about the leaking 15 yo water heater that needed to be replaced. The replacement was done quickly and efficiently. So glad I made a change to Maichles.

Review 44 (2024-11-14 - Rating: 5)
Had my entire HVAC system replaced. Estimator (Tony) was excellent, thorough and attended to my financial needs. The company maintains excellent communication with the customer throughout the entire process. The installation crew were on time efficient, clean and well skilled. All workers displayed great craftsmanship and their skill set was fabulous. I highly recommend Maichels to anyone looking for HVAC installation

Review 45 (2024-02-27 - Rating: 5)
These guys are excellent. Trane system failed at 5 PM. My usual service company came shortly after but could not fix the system. I was left without heat for the night. Called Maichles at 7AM. Techs came at 9AM. Rebooted the system and problem was resolved. They even showed me how to do it myself if it reoccurs. Did a full check on the system to make sure all was functioning ok. My sense is these people are very skilled, very thorough and know what they are doing. Staff was polite and showed a good deal of concern. I highly recommend them.

Review 46 (2024-09-18 - Rating: 5)
Appointment was easy to get. Service tech was on time, polite and answered my questions fully.

Review 47 (2023-05-12 - Rating: 5)
I had a wonderful experience with this company. When my air went out at three am I am searching for a company to replace my whole unit. My first reason for choosing was their rating, the second was they took their employees on vacation. WHO DOES THAT. One of my concerns was maintenance. In the past the people who serviced my equipment worked on commission. I can’t afford to hire some repair my equipment who works on commission.This company pays hourly……….I love that. That’s a big plus for me. They were here one day worked hard all day long and removed all the heater and air parts and even some that was left behind by other companies. The financing was made so easy for me. Ashley a lovely young lady in the office helped me through the process. She was wonderful. I couldn’t have done it without her.The company went out of their way to make this process flow as easy as possible, they even offered to lend me window air conditioners and install them for me while waiting for my work to be done. WHO DOES THAT.

Review 48 (2023-08-16 - Rating: 5)
This was my first time using Maichles Heating and Air Conditioning. The technician, Aidan, performed a most comprehensive service on my AC unit. His work was better and more thorough than other services I have used. My AC system immediately ran quieter and cooled the house faster than it had done in years. After I saw the quality of Aidans work, I scheduled Maichles this Fall to service my heater. Their prices are very reasonable.

Review 49 (2023-11-03 - Rating: 5)
We had a leak in our kitchen ceiling- Alex and Ryan came out from the plumbing unit to help us. They arrived quickly, assessed the situation, gave us options, and explained each choice clearly. They did the job professionally, and made sure everything was right before leaving. They were also such pleasant guys who actually enjoy their jobs and the company they work for…we have used this company several times for hvac as well and have always been so pleased. Honest company, good people, professional work…all difficult to find these days.

Review 50 (2024-05-01 - Rating: 5)
Recently had a new HVAC system and a tankless water heater installed in our home. The technicians are friendly, courteous, and professional as well as the office staff. We’ve been using Maichles for almost 20 years.

Review 51 (2024-11-05 - Rating: 5)
Excellent workmanship and friendly professional interaction with us. Couldnt have been a better experience.5 stars plus!

Review 52 (2024-04-15 - Rating: 5)
I enjoyed our experience with Maichles Heating and Air Conditioning. They have been my heating company since 1999. We installed our second unit from the company. They are friendly, courteous, clean, and very efficient in their installation of the equipment. After the installation, the operation of the unit, the new thermostat and emergency procedures were explained. Emergency calls were handle great. I also purchase a contract when my warranty is over. Overall, my experience was great. I will be with them forever!

Review 53 (2023-06-07 - Rating: 5)
Contacted Maichle’s by text in evening. First thing the next morning I was contacted. I explained we had low water pressure and humming in the pipes throughout the house. Their plumber arrived promptly that same day! He was terrific. He was so professional, nice and courteous. He diagnosed the problem, explained everything and left to obtain the replacement part. He soon returned and replaced the regulator. Everything was back to normal! I would definitely recommend this company and call them again!

Review 54 (2024-03-11 - Rating: 5)
Maichles replaced my HVAC system in the fall of 2022. They presented several options in a variety of price points and helped me to get an energy credit. Their staff are professional, polite and knowledgeable.

Review 55 (2023-10-24 - Rating: 5)
Miachle’s offers very qualified service techs and installation quality. They responded promptly even on the morning of January 1st. I purchased a new system and the installation quality is top notch. Quality touches such as sealing the entering pipes at the wall and laying a stone bed down to ensure a level condenser pad add up. I’ve used them for my home and rental properties for HVAC service and new systems including hot water heating. You get what you pay for.

Review 56 (2023-08-09 - Rating: 5)
I had called another plumber to look at what appeared to be a leak from my hot water heater. Their tech visually agreed and said he THOUGHT I was right. He then quoted me for the new hot water heater and immediately wanted to set up the install.I called Maichles and they came out and looked at the water heater and the humidifier and determined the humidifier had a bad hose. Saved me about $2k from taking the time to check.Awesome company, great service and great team!

Review 57 (2024-04-22 - Rating: 5)
I’m super satisfied with the service I have received from Maichle’s team. They came out the same day I called and repaired my issue. The technician explained each step and made sure that all my questions were answered.

Review 58 (2023-10-30 - Rating: 5)
Absolutely love Maichles guys. They are courteous and helpful, and have been keeping my old a/c and heating systems healthy and running smoothly despite being very older models. They explain everything clearly and give informed suggestions. Excellent service.

Review 59 (2023-12-12 - Rating: 5)
Service was great! Had to have them come evaluate a clogged pipe, and they came out the next day. I thought the price was a little high, but you get what you pay for. I will be using Maichles for all my HVAC and plumbing needs!

Review 60 (2022-12-27 - Rating: 5)
The customer service to set up the urgent appointment was amazing and professional. The two techs that arrived, early I might add, were professional knowledgeable and efficient….they figured out the issue (frozen pipe that busted and leaked) and in less than an hour the pipe was repaired and they were on their way. They provided pictures of the issue and left the broken pipe as 3D evidence. I can’t commend this company or these technicians enough …. Great job all!

Review 61 (2024-07-02 - Rating: 5)
The young gentleman was excellent in every way needed during the work. I trust you also appreciate him as an employ!Claudia Hughes

Review 62 (2023-11-03 - Rating: 5)
Don’t let the name fool you, they also do plumbing! I had a plumbing emergency (my living room ceiling was on my living room FLOOR due to a plumbing issue)—I called them at 1:30 and by 2:15 they were on their way to my house. By 4:30, they were done the repair and even took it upon themselves to take a huge piece of ceiling (that had come crashing down long before they got there) out to the trash. Knowledgeable, friendly, fast, and at a price that was lower than I’d feared the job would cost. Will never call anyone else, and would HIGHLY recommend them to anyone! I went from pacing the floor in tears in the morning to relieved thanks to Maichle’s in the afternoon!I am editing this review now that I have also had Maichles come out for an HVAC issue. I had gotten a quote from another HVAC company in which that company had recommended either a $1360 repair or an entirely new system. Their quote didnt sit right with me, and after remembering Maichles does HVAC, I called Maichles. They got someone out the very next morning, who determined that the issue with my unit was that the cover to the condensation pump had gotten bumped, causing it to fill with water, which led to the safety float shutting the system down. They very quickly resolved the issue and for no additional cost beyond the diagnostic fee. They even ran a test on the part the other company had claimed needed to be replaced. Maichles once again saved the day and, saved my wallet!

Review 63 (2024-03-31 - Rating: 5)
Absolutely the best company Ive ever dealt with; from sales to installation to follow-up support. Maichles is simply the best. You will not be disappointed.

Review 64 (2023-05-12 - Rating: 5)
Maichles replaced my heat pump system. They were fair, honest about diagnosis on the previous system (showed details about what is wrong) and provided solutions for different budgets. The install crew were really nice and considerate. Left their work space (and my home) very clean, arguably cleaner than it was. Very responsive and clear communication from the office and techs.

Review 65 (2024-01-17 - Rating: 5)
We hired Maichles to connect a new room to our hydronic (hot water) heating system, and create a separate zone with a separate thermostat for it, in the process. It was fairly complex setup and involves a series of tubes and wires, a separate circulator, and a controller. They did a fantastic job and I absolutely love it. The new setup works really well; the heat in the house is much more balanced with the new zoning and I am 100% satisfied. I also am impressed with how this company communicated and scheduled. They were easy to reach initially, came out to make a quote in a timely manner, and were clear about timelines and expectations.

Review 66 (2023-12-05 - Rating: 5)
We are extremely happy with the service and equipment provided by Maichle’s! They were very helpful in analyzing our HVAC issues and formulating affordable solutions. And the people at Maichle’s are all super friendly. We recommend Maichle’s without hesitation!

Review 67 (2023-06-06 - Rating: 5)
Professional, thorough, explained things well and came on time--just as expected! This is the first time Ive used Maichles for a plumbing issue and I was just as impressed as when Ive used them for HVAC issues. They are well trained technicians, not salespeople. They accurately assess the problem and provide options for repair versus automatically trying to upsell unnecessary repairs or replacements, which is why I trust and choose and recommend Maichles for my HVAC and now plumbing needs too! Oh, and the phone reps are super nice too!

Review 68 (2023-06-14 - Rating: 5)
We had a relief valve on our hot water fail the day before we were leaving on vacation. Made a call to Maichle’s & they were able to send a tech out the same day. The tech was knowledgeable, professional and friendly. Within an hour, the valve was replaced & we could leave for vacation without worrying about the hot water heater. Thank you Maichle’s!!!

Review 69 (2023-08-25 - Rating: 5)
I am very happy with Maichle’s. They came highly recommended. They were punctual, paid attention to detail and did a great great job. I am a happy owner of a new furnace/air conditioner in my condo!

Review 70 (2023-08-19 - Rating: 5)
I couldnt be happier with the service! Igot a prompt call back from Maichles Heating and Air Conditioning and an appointment was scheduled the same day. Ryan replaced the capacitor and check the pressure of the system. What a great pleasure to do business with this company. Thank youl

Review 71 (2023-12-05 - Rating: 5)
The service representative was very professional . The work was very thorough. He found some issues that would have been overlooked had we not had our semi annual maintenance service . Completely comfortable with the agreement and the service and the company . Jon

Review 72 (2024-10-09 - Rating: 5)
Great business. It is 100% worth it to get on their maintenance plan. They come out twice a year (once in fall, once in spring) to check everything out. We had an issue last year where we needed the board changed in our heater, and it was so easy to get in touch with them and they came out super fast! If youre looking for a maintenance plan, I suggest reaching out to Maichles!

Review 73 (2024-12-12 - Rating: 5)
Great company to work with. Everyone is extremely helpful and professional

Review 74 (2023-09-18 - Rating: 5)
I was scheduled for a pre-winter check up on heater. The techs were on time very respectful took very good care checking my system. Made sure to double check type of filter I use and gave me the model number to order new ones to replace.

Review 75 (2021-05-24 - Rating: 5)
Our AC was having issues yesterday keeping the house cool with the 90+ degree heat. It was 80+ degrees in the house. I tried calling some other providers in the area this morning, but they couldnt help me today. After doing some research, I found Maichles. They had great reviews and said they could be here in about 3 hours.Paul arrived and was very personable and honest with his assessment. Our AC was back operating at peak efficiency in no time. I am very pleased with their service and will definitely be using their services going forward.

Review 76 (2023-09-01 - Rating: 5)
Maichles installed a new Rheem a/c and gas furnace, as an oil to gas conversion, last week. Everything from sales, plumbing, oil tank removal, installation, inspection, and communication was flawless! They also participate with Energize Delaware for rebates on equipment. Highly recommend this company and their people!

Review 77 (2023-07-24 - Rating: 5)
We have had great experiences with Maichles. They installed our equipment a few years ago and have been great to work with since. Professional and friendly and always on time!

Review 78 (2023-01-16 - Rating: 5)
The entire process was excellent, starting with my call to the office. The explanation of service provided by the office rep was informative and helpful. All my questions were answered with friendly professionalism. Scheduling was easy and reminders were sent. The HVAC service professional was on time, respectful, knowledgeable, thorough and exceptionally conscientious. He explained what he was doing and why. I believe that he went above and beyond normal maintenance. He took great pride in his work and wanted to do his best. He recognized that his work was a reflection on both him and the company he represented. I was impressed with his attitude and work ethic. The entire experience from start to finish lived up to their superior reputation.

Review 79 (2023-08-15 - Rating: 5)
I called Maichles to do some HVAC work that was leaking. The technician told us the problem was actually meany for a plumber. He radioed one of their plumbers and scheduled it for the same day with no additional diagnostic fee. The plumber came and fixed the issue to my mothers satisfaction. Great teamwork and would use them again!

Review 80 (2024-09-03 - Rating: 5)
Maichles has always been responsive when contacted for issues, service or maintenance - with competitive pricing!

Review 81 (2023-06-05 - Rating: 5)
Absolutely recommend this company to anyone out there that may be on the fence with who to choose for HVAC work. Maichles has outstanding people and service! They go the extra mile making sure their customer is left with a smile on their face and not breaking the bank either.

Review 82 (2023-04-25 - Rating: 5)
My search for an honest, reliable and fair priced AC repair company is over ! I was so pleased with my recent experience with Maichles. Technicians were on time (a little early even) and they were able to quickly diagnose and repair my system issues. The techs were respectful to my home and my family and were very friendly and approachable with questions. It was refreshing not to go through another high pressure sales experience while having a system diagnosed for repair. I highly recommend Maichles to everyone looking for an HVAC company !

Review 83 (2021-04-30 - Rating: 5)
We have been using Maichles services for about 25 years! They are always professional and very helpful. If something needs replacing or repair, they are usually here the same day and the problem is always solved on the first visit. Their maintenance plan is very cost effective and makes it easy for us to schedule payments as well as AC, heating and hot water heater maintenance and/or repairs! They are AWESOME!

Review 84 (2023-10-03 - Rating: 5)
I am so pleased by my experience with Maichles! They arrive on time, are professional and courteous. The fact that they are local is a big plus for me. Fairly priced and a pleasure to deal with.

Review 85 (2022-11-20 - Rating: 5)
I used Yelp to look up the best HVAC service companies in my area and found this one on this list. They came out the same day I called and were very courteous and professional. I dont wear shoes in my house, so I asked them to use shoe covers which they did, no problem. They truly went above and beyond to make sure I was satisfied. I hope not to need them anytime soon, but if I do, I will absolutely call this family-owned business again!

Review 86 (2023-06-03 - Rating: 5)
My water bill indicated an increase in water usage. After careful examination of my shower, I thought there was leakage behind the walls. Sure enough, it was verified by Maichles. The work has not been completed because a fixture had to be special ordered. Ive had similar work done by Maichles before and was very pleased with the outcome.

Review 87 (2023-08-24 - Rating: 5)
Install done on a full system replacement in 1day. Quality of work was very good, done by an experienced crew. No issues after install. Would definitely recommend.

Review 88 (2023-12-10 - Rating: 5)
Quick check of humidifier showed it was working. Kevin advised that I put the heater on continuous fan circulation to add additional humidity to the house, This brought the humidity up to an acceptable 38%. Service call was quick and efficient

Review 89 (2023-08-03 - Rating: 5)
We were looking for a Trane HVAC system and Maichles is the dealer in the area and they are very good. I have had the system for more than a month now and the July electric bill usage is half of last July. Note, this July was the historical hottest month. This new system is very comfortable and I love the wifi control thermostat.

Review 90 (2023-07-19 - Rating: 5)
My new HVAC system was installed in one day and the whole process was very professionally done. The old equipment was removed and some additional ductwork was added. My home was left very clean. The team was very knowledgeable and kept me in the loop during the installation then showed me how to use the app for the new thermostats.

Review 91 (2024-04-08 - Rating: 5)
Maichles never fails me! They take care of my issues promptly, proficiently and best of all pleasantly. Wouldnt trade them!

Review 92 (2023-01-04 - Rating: 5)
Repair team did a quick and efficient job of replacing my blower. I personally thought the price was a little on the high side at 1100 plus dollars for a fan and installation. But in retrospect it was well worth it. Would recommend you guys to another in need.

Review 93 (2021-05-07 - Rating: 5)
We used Maichles after a different HVAC company had screwed us over (which turned out to be a blessing in disguise as we are so happy with the work from Maichles) Out of the handful of companies we looked into we chose Maichles due to their genuine and passionate salespeople, their promptness, open communication and their good reviews. The work crew were friendly, courteous and did a great job. I have already recommended them to a friend who is interested in their services and will continue to recommend them!

Review 94 (2024-10-21 - Rating: 5)
I have been using Maichle’s HVAC since I purchased my place 4 years ago. They are professional, reliable and always friendly, feels like family when they show up for our maintenance checks. Knowledgeable, cost conscious, affordable, I recommend them highly…

Review 95 (2020-07-08 - Rating: 5)
Start to finish, this was a great company to deal with. My AC needed replacing. They answered all of my numerous questions, gave good advice, and followed up. The install went without a hitch and they explained everything to me before leaving. I was able to get good financing for their competitive pricing and they filed all of the warranty forms for me. I found out they also do plumbing so I will call them for my next plumbing needs as well! Great company to work with!

Review 96 (2022-12-06 - Rating: 5)
My first time using this company and I gotta say I’m glad I did. It took a couple of weeks to get me scheduled in but after dealing with them for the 1st time it’s like the saying goes it was wither wait. I recommend for you to give them a charms see for yourselves. Fantastic job guy’s thank you

Review 97 (2019-12-07 - Rating: 5)
Maichles is absolutely the best choice for any HVAC services needed! I recently switched to them when I needed to have a new heat pump installed because of the outstanding ratings they had received - and they did not disappoint! They were very reasonably priced, and more importantly, they were extremely professional, knowledgeable, capable and personable. I loved dealing with them at every step of the process. They truly are an awesome company and I will be with them forever!!

Review 98 (2022-12-29 - Rating: 5)
Woke up to a very cold house on Christmas morning, Maichles was responsive and within minuites had a tech reach out to me! Brent was great, explained where I stood in the Emergency calls for the day and all costs that could be incurred for the emergency visit. Highly recommend! FYI...the OTHER big name companies which were listed for Emergency Services were not available or I was told we can make it out by Tuesday.

Review 99 (2021-06-17 - Rating: 5)
I can not say enough about the Maichles team. Always on time, honest, knowledgeable, and an overall pleasure to deal with. They made a temporary fix to our AC, even stopped out on a Sunday for an emergency visit which was much appreciated as we had a small gathering at our house and it was the hottest day of the year! Last week they installed a new AC and furnace. Again, on time and respectful. Would 100% recommend this business to anyone in the need of HVAC services.

Review 100 (2024-02-27 - Rating: 5)
Timely and professional technicians were great. Put my mind at ease having checked out my system for any problems. Happy with service!

Review 101 (2023-08-27 - Rating: 5)
The installation team treated my home as if it were their own. The service when I called was top notch every time(they actually answer the phone!) and they always kept me updated throughout the process

Review 102 (2018-09-07 - Rating: 5)
I cannot say enough wonderful things about the Maichle’s brothers and this company!! They both now have helped me out in a jam and fixed my air conditioning in record time! Long story short but this most recent time, our AC wasn’t working well so we made an appointment for tomorrow. I came home tonight and it completely had stopped working. I wanted to wait it out but when I went to put my three year old to sleep, the temperate on his baby monitor was reading at 86 degrees...same for my one year old’s room! I reached out to the on call and John was here within twenty minutes!! I had brought the kids down to the living room to sleep so he was super quiet as we snuck down the basement to the unit. He solved the issue in no time and had the AC back on in less than fifteen minutes! No fee for coming out in the middle of the night and he waived the regular service charge because it was a follow up visit (although two years later so I think that was a stretch but I greatly appreciated it anyway with two small kids!) Very friendly and professional! I can say the absolute same thing for his brother Dave who came out for the visit two years ago!! He met me at my house within TWO hours and again, had the problem fixed in no time!! SUPER friendly, professional and very thorough! Overall amazing experiences both times and I can not recommend this company enough!! Thank you!!

Review 103 (2021-06-15 - Rating: 5)
Maichles is always professional, respectful and helpful when it comes to maintenance work on my house. The employee(s) always arrive on time, and provide information on current adjustments and/or future requirements. The employee(s) always makes sure to book my next appointment as well by making a quick call back to the office . Maichles is organized and a great company to use.

Review 104 (2021-07-03 - Rating: 5)
My ac went out on a °93 day. My house warmed quickly and I didnt have time to fool around. A friend referred Maichles and I called. They had the part I needed on the shelf, offered me a decent price (considering my situation), and came out at 5:30pm in the pouring rain and installed the part in my outside condenser. And the man did it with a smile, quickly and correctly. That kinda service is hard to beat and greatly appreciated.

Review 105 (2024-11-14 - Rating: 5)
Not I bad thing I can say. Very professional and efficient. I will highly recommend

Review 106 (2020-05-25 - Rating: 5)
I have used Maichles for two jobs in the past year - installation of a new energy efficient water heater and installation of a new gas line for a gas range in our kitchen. The entire experience was excellent and the installation quality was perfect. They are a partner in the Energize Delaware program that provides rebates on select energy efficient equipment and made the entire rebate submission process very easy. Their prices are also attractive vs. the big name companies in the area. I would definitely use Maichles again for any future work!

Review 107 (2023-09-26 - Rating: 5)
The men came to put in the sink but I ordered a sink too large for the space. They gave me several options and reloaded the sink into the box. Respectful and helpful. Absolutely will call again.

Review 108 (2023-07-26 - Rating: 5)
Got new air conditioning system and heat pump installed and would highly recommend Maichle’s. Every person I came into contact with was professional, knowledgeable and quick to respond. They were reasonably priced and delivered what they promised.

Review 109 (2022-05-27 - Rating: 5)
I obtained pricing from five different companies asking each for several different proposals. With and without heat pump and various levels of quality product and efficiency. Some companies were more than happy to provide the optional prices, some not so much. Prices were all over the place. Although Maichle’s was not the lowest price, they spent the most time in evaluating the current system and it’s issues to determine the best path for me. I did select a Trane high efficiency heat pump system with propane emergency heat. I had propane as my primary heat fuel when I removed the oil furnace 22 years ago. Not a fan of oil heat. With the price of oil and now propane moving up I figured it would be a smart move to select a high efficiency heat pump. My salesman Tony was very friendly and not pushy like some others I felt with during the process. He was more than happy to answer any questions and provided way more proposals than I even asked him to provide. Maybe because he knew I had first hand knowledge of HVAC systems as long ago I worked in the trade. Either way, it was his diligence that was the deciding factor as he sent pricing over for Trane equipment that I had previously written off expecting it to be way to expensive. While it was somewhat more expensive than others, I believe I will get value for the investment because of the efficiency and reliability.The office staff was very friendly and called once I signed the contract. Provided a quick turnaround for the installation date and did not ask for a deposit. That’s always comforting to know the company has capital to order equipment without a deposit. Payment was due upon completion and satisfaction.The crew arrived on the scheduled date and time (7:30) and worked tirelessly to complete a large job in one day and not run into the evening hours. They were cleaned up and out the door by approximately 4:30pm check in hand.I got several follow up calls from the office to ensure everything was operating correctly and to let me know I could call with any questions. Additionally, they remote accessed my system thermostat, with my permission, for several days to check to ensure the system was working correctly.My system came with one year of service check ups. They indicated that they would contact me prior to the heating season to schedule the inspection.Good experience overall.

Review 110 (2021-09-20 - Rating: 5)
Paul was the first to visit my home last year when I moved to Delaware, he was a gentleman then and now! He was training another tech named Mark. Very nice guy as well! They replaced the faulty water pump and gave further advice on protecting and maintaining the furnace. I wish them the best!! Ive had no complaints from any field tech from Maichles.

Review 111 (2022-12-19 - Rating: 5)
The technician showed up on the dot! He was very nice and respectful! He explained everything to a que! He resolved the issue very promptly and with perfection! Cost was very reasonable! I just signed up with hvac service because they were outstanding with this service and was referred by family installing their hvac system!

Review 112 (2021-12-17 - Rating: 5)
Maichles is a top notch company. I will recommend them to anyone that asks. From the first visit with Tony F. to the completion of the job, profesionalism and courtesy were the prevailing attitudes. Tony worked with us in trying to decide which hvac units to use and the pricing was very competitive. They were not afraid to show different prices for the equipment. Tony was available by phone everytime I reached out. The contractor they recommended to upgrade our insulation was a very good representation of the excellent service that Maichles provides. The electrician was also exceptional. Myrick, Adam and Johnny were very, very polite , professional and courteous. They didnt shy away when ever I pestered them with my old man questions. Seriously folks, you need not look anywhere else if you want excellent and knowledgable service. They will be my first call for any of the services they provide. Other companys could take lessons from this company. Maichles should be very proud of the way Tony, Myrick,Johnny and Adam represented their company.

Review 113 (2023-09-12 - Rating: 5)
Eric was right on time and did excellent work. He was very professional and explained everything that he was doing. Thank you Maichel’s for always having great employees that do excellent work.

Review 114 (2023-10-24 - Rating: 5)
Great company to work with! This is the 2 or 3rd time I’ve used Maichles and they always handle everything with professionalism. Thanks again for a great job

Review 115 (2020-06-10 - Rating: 5)
Tony Frazier was very informative about all the equipment to be installed at our home and he was always following up with the scheduling process.Excellent job Tony! The first day of the installation I met one of the owners, David. He started the job with the removal of the old equipment and Gave a summary of the process. The rest of the employees came soon after and they were awesome !! The girls in the office followed up with us about the paperwork in a timely matter. Tony and David both called after the job was done to see if we liked the system which we appreciated . Job well done by all ! Thank you. The Brocks.

Review 116 (2019-12-07 - Rating: 5)
I realized the heater wasnt working at 930 at night and tried to troubleshoot the thermostat for about an hour with no luck. I called Maichles around 8am on a Saturday (today). John was here by 1030. He diagnosed the issue, fixed it, and was done by 1115 for a pretty reasonable price.Theyve also fixed our AC and walked my husband through the issue. Overall, super nice, very efficient, and reasonably priced. I couldnt be happier with their service.

Review 117 (2018-07-13 - Rating: 5)
Maichles was fast, efficient and very clean. They got in and got the job done. Had the heater, a/c and water heater replaced at one time. They listened to what we wanted and offered a great price compared to that other company with the orange trucks. This is a great family run company and if you ask me there is none better for your heating, a/c and plumbing needs.

Review 118 (2021-05-07 - Rating: 5)
We had Paul come out to diagnose some issues with our AC. He took his time and provided honest opinions with some much needed maintenance tips. He was very professional and respectful! I felt like he made sure I was pleased with every aspect of his visit before he was done. Above and beyond service!

Review 119 (2023-06-03 - Rating: 5)
The technician from Maichles did an excellent job. We had one of our HVAC control displays that would not work. He was able to diagnose the problem and repair it.

Review 120 (2024-07-02 - Rating: 5)
Very professional and knowledgeable and they really care about the customers needs. I would highly recommend them for any HVAC or Plumbing job.

Review 121 (2020-11-30 - Rating: 5)
My relationship with Maichles HVAC involved a Complete Replacement and Upgrade of my 11 years old Lenox AC and Gas Heating system with the Trane counterparts. The contract was signed with Tony (Sales Rep) in Jul 2020. The installation by David (Team Leader) was completed in Nov 2020.During this period, I got in contact not only with Tony and David, but also with Michelle and Kim (Customer Service). All of them are very courteous (even temperament), prompt, and customer oriented. In some cases, they would even leave behind their personal mobile phone Nos. allowing for a speedier problem resolution. They have never failed in responding to my phone or email messages- my special salutes to Maichles front office personnel- they represent well for their employer!Since the initial installation was done on a colder day, a week so so later when the weather turned warmer, they actually returned to check and fine turn the entire system.Their customer oriented business practice as well as technical thoroughness are very much appreciated. Im looking forward for the same congenial business relation as we continue to our Service Contract phase in the coming years.

Review 122 (2020-07-24 - Rating: 5)
I recently have had to have my heat pump replaced. Jeff and Dan did a wonderful job. They worked quickly and confidently. They were friendly, courteous, and respectful of my carpets. They used drop clothes to protect my carpets. They had to lug all their stuff up to my 3rd floor condo. The new unit is working wonderfully.

Review 123 (2019-02-18 - Rating: 5)
I had a wonderful experience with Maichle’s Heating and Air Conditioning today. They were able to restore my heater and showed me it was safe to use. I can’t thank them enough for the piece of mind they brought me today. I am looking forward to working with them in the future for a new heater and air conditioning unit.

Review 124 (2022-07-12 - Rating: 5)
I am a little late doing a review on a new AC / Heater unit . Had Tony Frazier come out to give a estimate on a new unit since mine was getting old . Tony was very well educated on what he was saying on the units . Which I did really appreciate . As I was honest with him about shopping around to get prices from other places . Unfortunately my unit I had DIED on a Friday 3 days after I got the estimate . I called him to see if they could do come and replace it . After a few phone calls back and forth got a date on 6/20/2022 . The techs Adam and Myrick came and between the 2 of them they knocked it out in a few hours . Adam and Myrick also explained to me a few things I didn’t know about units . Adam and Myrick worked well with a plumber working the same day . Later after they were done installing the unit Adam showed me that the pipe the plumber was working on was still leaking ( the plumbing WAS NOT done by the same company ) that is when I found out they do plumbing also . The leak was not that bad but after a few days it got worse.7/08/22 had a estimate of plumbing done . Can’t recall his name but a very knowledgeable person told me how it was going to be fixed CORRECTLY since the other company did it half you know what !! The office called me to set a date to have it fixed which was 07/11/2207/11/22 I got to meet nick who came to fix my plumbing problem . Showed nick what was going on and he explained what he was going to do . After about a 1.5 hours he was done and my dogs being nosy on what he was doing did a AWESOME JOB !!! Had no leaks and did a very good of cleaning up .If anyone needs AC / Heater work or plumbing I HIGHLY recommend this company . Don’t find a company that will work this well . From Tony , Adam , Myrick , and Nick couldn’t ask for any better customer service and call quality of work done

Review 125 (2024-07-30 - Rating: 5)
We used Maichle’s to replace our old, leaking and broken outside faucets! Why did I wait so long? They did a phenomenal job! Alex was the technician! Super thorough, friendly and efficient! We will definitely be using Maichle’s again. Highly recommend them!

Review 126 (2021-01-29 - Rating: 5)
Let me just publicly apologize to Dave and family for not calling Maichles first. We had someone come to our place a few months ago because we only had ice cold air kicking out and this dude said it was probably the motherboard and would put us back around 2K. I was like, nah, well just use the fireplace for now.I sent an appointment request to Maichles on Tuesday and got an immediate call back that someone would be at my place at 8:30 on Thursday. At 8:30 on the dot, two guys rolled up and troubleshot. It ended up that the breaker wasnt tripped but was pushed out and there was a flipping mouse in the capacitor. They replaced it and we now have heat. They were extremely polite even though they were freezing outside.I will only use Maichles from now on without hesitation.

Review 127 (2024-10-22 - Rating: 5)
I am very, very pleased with their service. The service folk are friendly, personable, and (most importantly) knowledgeable. My air conditioner stopped working a month and a half ago. I called another company to come and look at it. The other company said I needed a part. they would call me when it came in. They never called. After 3 weeks, I called Maichle’s HVAC on Friday and they were out on Monday to look at my HVAC unit. All that was needed was a loose connection fixed/tightened. (!). It was all done in less than 45 minutes and my HVAC was back up and running! And it only cost me $89! Saved me hundreds of $!

Review 128 (2019-04-29 - Rating: 5)
Have used Maichles twice, they are extremely responsive and helpful. Pricing was reasonable and they got here extremely fast. My central air died during 100 degree weather. I called 2 or 3 other vendors who laughed me off the phone because they were too busy to squeeze me in. Maichles got me in the next day for the repair.

Review 129 (2024-04-29 - Rating: 5)
Efficient professional answered any questions I had...other HVAC Companies try to upsellYou every chance they get..not Maichles. A pleasure to deal with

Review 130 (2019-08-07 - Rating: 5)
As a Maichles customer, I can rest easy -- I know they will take care of all my air conditioning and heating needs, regardless of what day of the week or time of the day/night they occur! I love that they are a family business, and I love that I can always rely on them to do quality work at a fair price. My brother, sister and I all use them to take care of our homes. Choosing Maichles is a no-brainer. In addition, they give back to the community! You dont find that in a national chain.

Review 131 (2022-05-25 - Rating: 5)
First of all, I was astounded!!! From beginning to end I received excellent service. They understood my urgency! The technician was out the next day after I called which was a Friday. They estimator was out the Monday afterwards.I was able to finance. Which was a blessing! My house was equipped with a new AC system and furnace for under $8k. I was so blessed!Thank you!!

Review 132 (2023-10-18 - Rating: 5)
Everyone was very professional as well as being very friendly. They went over and above doing a few extra things for men in order to proceed to put the outside unit in. The electrician who had a tremendous situation to deal with and he also was very professional and also friendly.

Review 133 (2019-01-24 - Rating: 5)
John Jr. was awesome. He came and fixed my air conditioner immediately while a part was ordered for the permanent fix. Unlike the disreputable folks at Horizon who told me the entire unit was shot and needed replacement. Homeowners beware of the others, but Maichles are straight up honest folks.

Review 134 (2024-03-20 - Rating: 5)
From sales to installation of new HVAC and water heater, everything was top notch. Cannot say enough about this company’s professionalism.

Review 135 (2020-06-18 - Rating: 5)
We cant say enough good things about Maichles. We have two units, and the upstairs A/C stopped working. Tony from Maichles came right out, and within 24 hours had a very well written quote to us with all our options. It took us a while to compare all the different companies, and actually went back to Maichles for a 2nd quote, as we had decided we wanted to upgraded to a Trane unit. Again, within 24 hours we had a new quote - which we signed immediately. They were very informative, professional and responsive about the process. The 3 gentleman who installed were extremely professional, and informative. Anyone looking to replace a unit, I highly recommend them. We already informed them when the 2nd unit breaks, we will have them right back out again.

Review 136 (2021-08-03 - Rating: 5)
They are extremely helpful, on time, knowledgeable, caring, professional, and decently priced. Every time they come out they give a call ahead and also explain what is happening. If anything needs to be addressed further they explain and also leave an invoice on the detailed work performed. Always job well done.

Review 137 (2020-06-25 - Rating: 5)
Outstanding experience from start to finish. the representative came out and didnt try to just sell products. he actually tried to trouble shoot issues and come up with a quality solution. the install of the new AC unit was fantastic and their team was professional. i would highly recommend them!

Review 138 (2023-08-21 - Rating: 5)
The entire experience with Maichles was incredible....from the initial call, to the follow up, to the actual installation. Everyone there was beyond professional and very friendly. I would highly recommend them!!!!!!!!!!!

Review 139 (2024-07-24 - Rating: 5)
A very professional company, Rich and Nick removed our leaking water heater and replaced with a tankless. The job was conveyed clearly and executed in a timely manner. They left the work area nice and clean. Everything works and worked out perfectly. I would highly recommend them.

Review 140 (2023-11-13 - Rating: 5)
Called Maichles HVAC because of a plumbing problem. Alex quickly diagnosed the problem and provided options to fix. Alex was professional, polite, and efficient, with the job. Would highly recommend Maichles HVAC to anyone for your HVAC and plumbing needs!

Review 141 (2024-04-08 - Rating: 5)
Techs are very capable, courteous and prompt. Likewise for service coordinators at the office. Recommended!

Review 142 (2023-12-27 - Rating: 4)
Maichles Installed a brand new home humidifier. The technician needed some parts and tools from the officeThe office sent another technician with all the tools and parts that he needed

Review 143 (2019-04-29 - Rating: 5)
I’d recommend Maichel’s to anyone who has HVAC needs. Their technicians are knowledgeable and on time and their staff is a pleasure to deal with. In addition, the owners are great people.Maichel’s did a large HVAC installation on my project and delivered it on time and within budget. Further, they continued to be responsive to any questions or concerns I had after the job was done.Great company!!

Review 144 (2018-11-30 - Rating: 5)
I have been dealing with this company for a very long time. The employees are courteous and knowledgeable. They are on time and reliable. Their prices are fair, and they perform quality work.I will continue to do business with this company and would recommend their services to anyone with heating or air conditioning work to be done.

Review 145 (2019-04-24 - Rating: 5)
Answered all of my questions (I had a lot) and provided the upgrade that I wanted. Have been very happy with the installation ever since. Easy 5-star rating. Do your homework but if you want an easy one stop shop just call Maichles for your new HVAC system.

Review 146 (2019-01-23 - Rating: 5)
Bought my new AC through Maichles this past summer. Mine was completely dead, they came out, gave me the estimate and started work the next day. They were awesome and I had every intention of getting a new heater through them when the weather is warmer. Cue Monday night, heater died. We can usually get it going ourselves, but could not. I went to their website and they have an option to submit a form, this was like 9 or 10 pm I figured I would submit the form and get an answer in the morning. I got an answer within 5 minutes letting me know they would be able to come out the next day (as I requested, we were good enough for the night) and they would call me as soon as they opened. Sure enough, got a call first thing in the morning and they came out within an hour. We were up and running within an hour after that. Will definitely be getting my new heater through them!

Review 147 (2023-11-15 - Rating: 5)
Professional - knowledgeable - efficient! Nick immediately knew what was needed and got the job done - Would gladly have them back and will recommend!

Review 148 (2023-11-13 - Rating: 5)
The technician diagnosed exactly what was wrong with my very old heater, and even though the part that went bad is no longer made he had a kit that would allow him to put in a new part and the heater started to heat. Glory be.

Review 149 (2021-06-01 - Rating: 5)
Since leaving one HVAC company and replacing maintenance with Maichles, we could not be happier. In all aspects - communication with the company, being on time, following COVID protocols, clear explanations of service procedures - Maichles stands out in the best way possible. Out most recent tech, John, performed our pre-summer AC prep and went above and beyond addressing system neglect by our homes previous owners. It may sound like a cliché, but he approached it as if it was his own system and made sure everything was set for the days to come. Maichles has earned the five-star rating were giving.

Review 150 (2021-01-28 - Rating: 5)
I contacted Maichels to install a new HVAC system for a rental home. In short order, they were at the home evaluating the existing system and taking measurements for a new system, if I chose to go that route. I decided on a new unit and Maichels took care of the rest, including arranging for an energy assessment that resulted in substantial savings. The tenant is very happy with the installation process and the unit itself. Maichels is very welcoming to contact them at any time with questions, concerns, etc.

Review 151 (2024-04-15 - Rating: 5)
I have been very happy with all the staff that I have dealt with. They have been very responsive to all my requests and needs. They are very professional in all steps of the process.

Review 152 (2023-11-06 - Rating: 5)
I’ve never had an issue with them they’ve always handled every need I’ve had with them right away since the beginning. Their staff in & out of the office has always been kind and super helpful!

Review 153 (2020-03-05 - Rating: 5)
Always a pleasure dealing with Maichles whether it is for HVAC or plumbing. Very friendly and professional service. No matter how small the problem might be, they handle it and take care of it like it is a big deal.Very knowledgable and more than willing to take the time to answer your questions about what they are doing and why. Just know that you are dealing with a company that you can trust!

Review 154 (2024-08-26 - Rating: 5)
Techs were on time, courteous and seemed knowledgeable about the make of the system. They were patient in answering a number of questions and did follow-up to recommendations. First service experience with this contractor...mitsubishi ductless inside sys head cleaning service.

Review 155 (2019-05-14 - Rating: 5)
I have dealt with many service techs over the years but never had such a pleasant experience as I did dealing with Michael. From the initial contact when he asked about the problem to the final repair solution, he was nothing but respectful, professional and also very knowledgable. I was a first time customer and now I have a new HVAC company. Thank you Maichles and thank you Michael!

Review 156 (2019-07-31 - Rating: 5)
Maichles was able to restore our central air conditioning equipment to good working order for a fraction of the cost quoted by a regional company that we had been using. We have used them ever since with excellent results.

Review 157 (2021-01-13 - Rating: 5)
Very professional throughout, from initial quote to final install of a Mitsubishi mini-split. Performed load calcs and recommended appropriate system. Was not the lowest quote I got, but I felt comfortable with their expertise and reputation. No regrets.

Review 158 (2023-06-02 - Rating: 5)
I have had nothing but positive experiences with Maichle’s. They are very responsive and professional and have very competitive rates. I would recommend them for all Hvac maintenance.

Review 159 (2019-07-03 - Rating: 5)
We had a great experience with Maichles installing a heat pump water heater for us. They were recommended by someone we trust and they did a great job. Polite and professional.

Review 160 (2020-03-05 - Rating: 5)
I had 4 ductless mini-split heating/air conditioning units installed. The installation process was flawless. Installation team was on time, efficient, and courteous. All in all, an excellent experience. Looking forward to many years of comfortable heating and cooling.

Review 161 (2020-04-27 - Rating: 5)
Regarding installation of a split AC/Heating unit. First class operation from start to finish. Tony Frazier provided an excellent evaluation of needs and provided the best system at a very good price. Work crew was right on scheduled time and provided technical operating info at conclusion of the job. Would highly recommend this company.

Review 162 (2023-11-29 - Rating: 5)
Excellent work. From installationon they were timely snd professional. I look foward to the same premier service for several years.

Review 163 (2024-09-10 - Rating: 5)
I had 3 other companies come to my home and no one could fix my AC unit. James V from Maichles heat and ac came out and fixed it quickly. He did such a great job I now have a maintenance contract with them. Thanks James V and Maichles.

Review 164 (2023-06-21 - Rating: 5)
We are thrilled with the services Maichles has supplied us for our new HVAC and the biyearly service they offer! Highly recommend!

Review 165 (2020-07-23 - Rating: 5)
I’m happy! I woke up and my air conditioner had quit working. It’s 23 years old! So I looked on Yelp and did I get lucky I found a gem Maichle’s. My Air conditioner was fixed within 6 hours! James came and fixed it very quickly. I will probably be replacing the old girl soon but I will be using Maichle”s for all my future problems Gold star service 😊

Review 166 (2019-07-18 - Rating: 5)
I initially chose Maichle’s because I wanted a second opinion on a certain heavily advertised HVAC firms diagnosis of a cracked heat exchanger in my downstairs gas furnace. Maichle’s guy ran the same test with a live camera, confirmed that there wasnt a crack and double-checked the result by doing a CO test on the system. With that sense of trust established, I hired them to replace the upstairs system as the second condenser out back had indeed died. We compared the options and went with Mitsubishi mini-splits. It was a difficult installation; our home was built in 1860 and the walls are THICK. Plus, they had to deal with our Historic Area Commission on placement of runs and condensers. Their elegant solution made the HAC happy as well as their customer. Its been more than a year and the system(s) keeps us cool and comfortable. Good people, family owned. Go with the local guys!

Review 167 (2022-12-19 - Rating: 5)
The senior plumber at Maichles is Rich Whery who is the best plumber I have ever worked with... His level of dedication, knowledge, and commitment to doing the kind of work he takes pride in is at a level that is very rare these days... I am lucky to have access to such a quality individual and I hope he will be available to do all my plumbing into the future.

Review 168 (2022-10-10 - Rating: 5)
The Maichle’s. Family HVAC company has always come thru for us. From having our heat pump replaced to them and coming out an servicing our unit for maintenance. There techs are top notch. They also take the time to tech you how to work these new high tech things.

Review 169 (2024-08-14 - Rating: 5)
I had them installed mini split on my house, they are professional and great service. I highly recommend Maichle’s to anyone.

Review 170 (2023-12-04 - Rating: 5)
Needed a repair on a Hot Water Heater. The team arrived on time for the scheduled appointment, completed their analysis of situation, explained everything prior to proceeding repair. Most of they were very professional and polite. I would use this company again.

Review 171 (2019-01-23 - Rating: 5)
Couldn’t say enough great things about this company. I’ve used them time after time. They are always there and able to answer any questions that arise. Work is always done as promised, on time, on budget, and with a smile. Keep up the great work guys. Wish you could give more than 5 stars.

Review 172 (2023-02-21 - Rating: 5)
They are knowledgeable and very professional. I have had them out twice for work and once for inspection. They are fair and reasonably priced. I would recommend them 100%

Review 173 (2018-06-07 - Rating: 5)
We called them on a Sunday and they came out within the hour to fix our tenants air conditioning. The fix took less than an hour. We thought there would be a large up charge for a Sunday, but that was not the case. We were very thankful for that!

Review 174 (2021-09-13 - Rating: 5)
I miswired my AC controller when replacing a thermostat (I couldn’t figure out the root cause at the time) and they were out within 2 hours to help troubleshoot and get it back up and running in 90 degree weather! Friendly and professional, would definitely recommend.

Review 175 (2024-02-12 - Rating: 5)
Al & Ryan were super. They did a better job than when you put in the pump. Hold on to these two.

Review 176 (2019-08-08 - Rating: 5)
From David the owner, to the office staff, to the work crew...everyone is absolutely amazing. Professional, knowledgeable and great customer service on a mini split heating and cooling conversion. I am beyond pleased and appreciative :-)

Review 177 (2024-10-29 - Rating: 5)
Very professional and communicates throughout the entire process

Review 178 (2024-10-16 - Rating: 5)
On time, good technician, explained things well.

Review 179 (2022-01-10 - Rating: 5)
John was to our house in the 15 minutes he advised. He was thorough and was able to fix our issue quickly on a Saturday night. We certainly recommend using Maichles. Thanks John!

Review 180 (2019-07-10 - Rating: 5)
Maichles has replaced AC/furnaces at two homes in the past 15 years. Both times they did a great job and have handled services calls very efficiently. I hope I dont need them in the future, but if I do...theyll be on my list.

Review 181 (2023-11-28 - Rating: 5)
My technician Ryan arrived 15 minutes early and was very professional and knowledgeable. I couldn’t be more pleasedwith the service and the price

Review 182 (2024-07-31 - Rating: 5)
I had no hot water on a sunday, omg not good they came that day and fixed it great service, then one week later slow drain in kitchen, i had them out today diffrent crew but ,same great service.i have found our plumber

Review 183 (2022-11-25 - Rating: 5)
Amazing customer service. Quick response. Took time to explain. Was able to get me in for an unscheduled replacement. Got me up and running quickly which was needed for my daughter.

Review 184 (2019-01-25 - Rating: 5)
Huge shout out and thank you for the support giving to the Veterans Awareness center in Greenwood, DE. Maichles Heating and Air Conditioning fit the service call into their busy schedule, showed up on time, fixed the issue and instructed staff on things they can do to keep the unit running efficiently!!!!!The center does so much for our Veterans and having local companies like Maichles that make it a priority to service those who gave so much is amazing and so appreciated in the military community. THANK YOU.

Review 185 (2024-10-22 - Rating: 5)
This is second time I needed a plumber for a repairs and like the first time. They were on time and up front with the cost,what needed to be done.

Review 186 (2023-06-03 - Rating: 5)
Awesome service experience. Would recommend Maichle as they do a great job in any new installation of HAVAC and Water Heater.

Review 187 (2020-05-14 - Rating: 5)
Maichles installed an extremely efficient three zone HVAC system for our home through the Energize Delaware program. We are enjoying the comfort the systems is providing us and also the savings we are receiving from a lower energy bill. Thank you Maichles.

Review 188 (2024-06-26 - Rating: 5)
Efficient knowledgeable and informative. Keeping my 17 yo Trane in tip top condition

Review 189 (2022-03-29 - Rating: 5)
Hannah and the other young lady who answered my call were both attentive and kind. Kevin, the technician, was so great! He was professional, patient, and responsive.

Review 190 (2023-08-14 - Rating: 5)
They always take care of our needs. We have a service contract and have never had any issue with getting service day or night.

Review 191 (2023-08-16 - Rating: 5)
Eric was out tech today and he was amazing! I love supporting local small businesses, and this one is top notch!

Review 192 (2024-09-03 - Rating: 5)
Service was great from moment made first call to fixing issue!

Review 193 (2023-08-28 - Rating: 5)
The best service . They completed the installation of my new HVAC until and cleaned up after the job was completed. Wonderful service with no worries or concerns.

Review 194 (2021-10-07 - Rating: 5)
James was quite proficient in explaining potential problems and options.I feel comfortable relying upon his recommendations. The ability to articulate problems and solutions is as important as the technicians ability to recognize them.

Review 195 (2023-12-18 - Rating: 5)
Came in and cleaned furnace. Did a great job. I only hope the company does not get too large. You loose a lot when this happens. But highly recommend this company.