Jakes Heating, Air & Plumbing

Photo of Jakes Heating, Air & Plumbing

Located in New castle, Indiana

Address: 1819 Broad St, New Castle, IN 47362, United States

Phone: +1 765-632-0160

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Water softening equipment supplier

Photos

Comments

  • Review 1 (2023-12-29 - Rating: 5)

    We lost water pressure in our kitchen and bathroom sinks. We called Jakeā€™s on a Wednesday, and they had a technician over to my house 24 hours later. The service was friendly, the price was great, and the communication was top notch. We will be contacting Jakeā€™s for all of our future plumbing needs. They are a high quality company.

  • Review 2 (2023-12-04 - Rating: 5)

    Keegan was very knowledgeable and professional. He provided the best customer service and made everything easy to understand. Jakeā€™s goes above and beyond for their clients!!! Will continue to use them for my household needs and would recommend to family and friends :)

  • Review 3 (2023-07-21 - Rating: 5)

    Our first experience was getting a same day service call by Donnie who was very knowledgeable! Then the team that came and worked on our house went above and beyond to get our water restored. It was no easy job & they were professional and worked so hard and didnā€™t stop until we had water. Allison (sorry if misspelled) was very helpful with scheduling and Sydney with helping us understand our invoice and payment options. I would recommend Jakeā€™s to anyone who needed plumbing assistance!

  • Review 4 (2023-12-23 - Rating: 5)

    I called them to what I thought I needed was the water filter in the humidifier changed but all it needed was an adjustment and now itā€™s fine and they didnā€™t even charge me for the service call! Keagan was very personable and helpful! He knew his work very well.

  • Review 5 (2023-12-03 - Rating: 5)

    The Service Technicians came early in the hrs given They were very effecient, and gave us $ estimates when we found out our plumbing was more serious than we first thought. They explained what was wrong and what needed to be replaced to be in good working order. They were upbeat in attitude and did a great job. And they didnt leave behind a mess; cleaning up the working area as much as possible. We were very pleased with their work, and the estimate given. Jakes Heating, Air & Plumbing has excellent technicians and we now know to call them for any future Plumbing problems.

  • Review 6 (2023-12-19 - Rating: 5)

    Weve had techs out for both our HVAC system (Kaitlyn) and plumbing (Chad). Both were very thorough, knowledgeable, and professional. Working with Kaitlyn gave me the confidence to call Jakes for our plumbing issues. Chad reaffirmed why I called Jakes again and will in the future.

  • Review 7 (2023-09-14 - Rating: 5)

    My water heater was flooding my garage, and Jakeā€™s sent a plumber to the rescue within 2 hours. Jason was great; very polite and honest. He worked until 9:30 PM to install a new water heater. He and his partner even swept the water out of my garage. I highly recommend Jakeā€™s Heating, Air & Plumbing!

  • Review 8 (2023-10-20 - Rating: 5)

    Jakeā€™s Heating Air & Plumbing is the Company you need to use. I bought a new Furnace & Air Conditioner from them. Also, had plumbing work done from them. Highly professional, efficient, respectful work. Great maintenance on my furnace & air. New faucet for kitchen, commode work & outdoor faucets. Great financing options available. Iā€™m so happy I found them.

  • Review 9 (2023-08-13 - Rating: 5)

    We were so fortunate that Jakes was recommended to us as our luck with home improvements hasnā€™t been good. I wish we could use Jakes for everything home improvement.They came out and provided an estimate which was spot onā€¦.it was numerous projects that were pretty complicated (addition of washer/dryer set up which entailed quite a bit)ā€¦ new sink set up and an outside spigot needing capped. They were timely, quiet if you can believe thatā€¦did exceptional work and nice clean up after each day. They asked questions to make sure I was happy and provided guidance on operation of the fixes/additions. Iā€™ve never experienced a more considerate and professional job as was done on my home. They took care of Everything needed. I will be using Jakes anytime I need plumbing services. Try this company and youā€™ll be very glad you did. The guys all rockedā€¦thank you so much guys!Georgie

  • Review 10 (2023-11-29 - Rating: 5)

    Josh and Jake are upfront and trustworthy. After years of numerous HVAC companies, Jakes is a great company and organization. They responded within 3 hour of notifying them of losing our heat.

  • Review 11 (2023-09-12 - Rating: 5)

    Jake Does all of our commercial locations and without a doubt one of the best in the industry. he knows his stuff and guys at Jakes are easy to deal with. If you like to get your issue resolved in one shot, call Jake!!

  • Review 12 (2023-12-15 - Rating: 5)

    Had the best experience today with Sam! He did a great job and did it the same day I called. I will always use Jakeā€™s!

  • Review 13 (2023-11-09 - Rating: 5)

    The techs were amazing. They did an absolutely great job replacing my old drains and water lines! Iā€™m glad I went with Jakeā€™s!!

  • Review 14 (2023-10-10 - Rating: 5)

    Keegan was very respectful, thorough, and took the time to explain the cam in our pipes. Our plumbing is great thanks to Jakes!

  • Review 15 (2023-08-03 - Rating: 5)

    Jakeā€™s went above and beyond to take care of us after hours and worked relentlessly to get the process rolling on replacing our main sewer line that was clogged with tree roots. We are looking forward to being able to use our bathrooms again!

  • Review 16 (2023-07-01 - Rating: 5)

    Jakes did a good job on making some corrections from previous contractor jobs weve had done in the house. The guys were very polite and accommodating.

  • Review 17 (2023-10-12 - Rating: 5)

    My furnace checkup was great! On time, polite, and professional. The technician found a cracked heat exchanger that was our problem. All was great!

  • Review 18 (2023-10-10 - Rating: 5)

    I will be back! Same as always. Professional, responsive, honest, willing to answer all of my questions and address my concerns if I ever have any. They have yet to steer me in the wrong direction. I am always impressed with you guys.

  • Review 19 (2023-11-03 - Rating: 5)

    Have used Jakes for heating and ac and plumbing great crews on both know what they are doing Jakes great co. To work with

  • Review 20 (2023-10-28 - Rating: 5)

    We had 3 plumbing issues and didnt think they could all be done in one day...but the guys did it and I couldnt be happier with my new kitchen sink and faucet

  • Review 21 (2023-07-27 - Rating: 5)

    Very professional, and friendly. Great customer service. Tech calls when on their way, and you receive an email/text of the tech update.

  • Review 22 (2023-08-18 - Rating: 5)

    Very professional and fixed our plumbing issue the same day. We will definitely call Jakeā€™s again.

  • Review 23 (2023-09-29 - Rating: 5)

    I was completely satisfied with the service. The young man was friendly and efficient. Glad to have the repair completed

  • Review 24 (2023-11-10 - Rating: 5)

    Great service from Jakeā€™s ! Service tech arrived quickly and problem was corrected professionally. I highly recommend Jakeā€™s!

  • Review 25 (2023-10-28 - Rating: 5)

    Good experience. Sam and Chad explained everything and cost first. Really nice guys Highly recommend

  • Review 26 (2023-10-13 - Rating: 5)

    They came the day I had no hot water. They were very courteous, explained what they were doing, and cleaned up the area.

  • Review 27 (2023-08-16 - Rating: 5)

    Had a plumbing emergency on a Sunday night. Chad was very knowledgeable and solved issue quickly!

  • Review 28 (2023-11-05 - Rating: 5)

    Called with a water leak and they were quick to arrive and fix the problem.

  • Review 29 (2023-09-19 - Rating: 5)

    Very helpful with our questions and explaining how the system works and the savings that we will get.

  • Review 30 (2023-08-19 - Rating: 5)

    You couldnā€™t ask for much more from these guys. I signed up for the VIP program two months ago and en had some plumbing work done. No sales pitch or anything like that, just straightforward honest pricing. The techs that came out were fantastic. Donnie took the time to walk through the house and talk about anything plumbing wise to be on the lookout for along with taking care of the issue he was called about. Again no pressure or sales tactics, just a good experience. Caleb came in and did our AC check for the year and again was awesome. Walked us through what a duct cleaning would entail once we asked about it and educated us on filters and the lifespan of them. I couldnā€™t recommend this company anymore than we already doā€¦.great job guys.

  • Review 31 (2023-10-21 - Rating: 5)

    Very friendly, understanding and helpful! 10/10 recommend!

  • Review 32 (2023-10-11 - Rating: 5)

    We have been using Jakes for three years. They are very good at communicating and keeping us informed. Their techs are personable, professional, and respectful. We have been very pleased with their service.

  • Review 33 (2023-09-19 - Rating: 5)

    My water pressure was very low..Chris & Keegan came in and explained what they were going to do to repair my system after it was diagnosed previously..I had asked for them to add a water shut-off inside the house also..they performed all the issues needed and then walked me through each step they had done to make sure I was satisfied..which I am!! Very happy with my new amount of water pressure. Thank you again Chris & Keegan. Vic & Rita West šŸ˜Š

  • Review 34 (2023-09-18 - Rating: 5)

    Had a pipe break under our house around 8PM. Someone was sent out in about an hour. Despite it being late, he was very courteous, friendly, and genuinely wanted to help us. Good value for a late emergency call.

  • Review 35 (2023-12-10 - Rating: 5)

    Great job. The plumbers were professional, courteous and helpful.

  • Review 36 (2023-09-12 - Rating: 5)

    I had a gas leak in my house. Within an hour, Josh was at my house to fix the problem. He was awesome from beginning to end. Customer service at this company was efficient, professional, and very friendly. I could not be happier with this company, so I contracted them to keep servicing my house.

  • Review 37 (2023-12-07 - Rating: 5)

    Very personable men. Satisfied with them.

  • Review 38 (2023-12-12 - Rating: 5)

    On time as scheduled, quick response, constant phone contact, courteous, good workmanship.

  • Review 39 (2023-11-08 - Rating: 5)

    Came out right away and solved my issue, will use again and definitely recommend, Thank you Jakes

  • Review 40 (2024-02-24 - Rating: 5)

    Jakes Plumbing employees are always prompt, courteous and extremely professional.

  • Review 41 (2023-12-06 - Rating: 5)

    Very professional and friendly. Up front about everything. They fixed me right up.

  • Review 42 (2023-07-28 - Rating: 5)

    They came right out diagnosed the problem and had a complete new system installed the next day.

  • Review 43 (2023-10-17 - Rating: 5)

    Great service, drain cleaned and working great!

  • Review 44 (2023-03-02 - Rating: 5)

    Great service! Very friendly!

  • Review 45 (2023-07-14 - Rating: 5)

    Tristan and KJ were very professional

  • Review 46 (2023-07-18 - Rating: 5)

    Great service and great to work with.

  • Review 47 (2023-09-13 - Rating: 5)

    On time, good work

  • Review 48 (2023-09-22 - Rating: 5)

    Fast proficient friendly

  • Review 49 (2023-10-12 - Rating: 5)

    Happy with the service