Big Bs Plumbing, Electric, Heating & Air

Located in Murrieta, California

Address: 41610 Date St STE 101, Murrieta, CA 92562, United States

Phone: +1 951-297-9946

Rating: 4.9

Services

Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-30 - Rating: 5)
Updated post with work completion: Called Big B’s plumbing because I have seen them around town quite a bit and I couldn’t be more satisfied with my initial experience. Literally had someone come out the same day within the hour to discuss future work with me. Brandon messaged when he was on his way and showed up on time and ready to go. We discussed filtering, conditioning, and softener options as well as the removal of an old softener. Brandon was knowledgeable and thorough in his information and answered all questions. Quotes were provided on site and I look forward to proceeding with work. Prior to leaving, he even did a complimentary safety check noting a couple concerning issues that he recommended addressing. 5 Star customer service, no pressured sales tactics, friendly, professional, respectful, and honest.Shaun came out to install everything and did a phenomenal job. He arrived on time, reviewed the work being done thoroughly, and ensure that I understood how everything worked before he departed. The new system looks clean, is out of the way, and water quality has noticeably increased. Everything was cleaned up and tested prior to departing. Thanks for your hard work and professionalism.

Review 2 (2025-01-02 - Rating: 5)
The technician (Juan) arrived on time and we discussed the plumbing services to be done. A quote was provided and upon my approval the work began. The job was completed in a few hours for all services required. The technician was professional, polite and knowledgeable about the work to be completed. After the work was finished, Juan reviewed each area and provided additional recommendations. Each work area was clean and he was respectful of my home and pets I would definitely recommend Big Bs Plumbing and annual inspections. Thanks again for scheduling my appointment before the New Year.

Review 3 (2024-09-17 - Rating: 5)
Brandon with Big B’s Plumbing did an excellent repair on my toilet. I started the replacement of rusted sheared of bolts, but found a corroded flange. I was in a panic, the home inspector was coming the next morning. Brandon came the same day, replaced the flange and the water valve. Everything works and looks great. I also received a one year transferable warranty, so the new owner is protected.

Review 4 (2024-11-22 - Rating: 5)
We experienced three plumbing issues within a short period of time. We’re very grateful for the professional, experienced and courteous service we received from Big B’s Plumbing. Our calls were answered promptly and service was scheduled within a short period of time. Communication was outstanding throughout the process. Big B’s technicians are top notch and have state of the art equipment. They explained the problems and options in terms we understood, with resolution in all three cases. We will be return customers any time we have plumbing needs, and highly recommend them to anyone else who does.

Review 5 (2024-12-29 - Rating: 5)
Sean and Manny were great!!!! Very professional. Went out of their way to communicate everything that was going on. They cleaned up, took all their trash and did the job excellent. Ryan set everything up and what was promised was delivered. Definitely recommend!!!

Review 6 (2024-09-27 - Rating: 5)
I recently had the pleasure of working with Brandon B. at Big Bs Plumbing, and I cant recommend him highly enough. From start to finish, he demonstrated professionalism and expertise. He quickly diagnosed the issue and provided clear, effective solutions. Brandon was punctual, courteous, and took the time to explain the process, making sure I understood everything. The quality of his work was outstanding, and he left the area clean and tidy. If youre in need of plumbing services, Brandon is definitely the person to call!

Review 7 (2024-12-12 - Rating: 5)
What started out to be a disaster ended up being a complete surprise. After Jesse handled a hot water leak I felt confident that he was the person to fix my shower valve and tub stop and he did. All the appointments, work and clean up were handled expertly. I couldnt be more pleased. Would never hesitate to use or refer the company and the service tech, Jesse to others. Great work, well done!G

Review 8 (2024-12-05 - Rating: 5)
We appreciate Big B’s prompt response in getting a tech out within a few hours. Brandon B. did an excellent job repairing our leak! He was kind, professional, and provided great tips to help us in the future. We’ll definitely go to them again for any future plumbing needs.

Review 9 (2024-11-16 - Rating: 5)
I called Big B’s plumbing to diagnose and service my mom’s sewer drain as it was backing up and sewage was coming into to bathtub and shower.They sent someone out right away and technician Mathew Long arrived he found the problem quickly using a camera that he sent down the sewer clean out. He showed us some problems and issues that the sewer line had and gave some recommendations. Matt was very courteous and very knowledgeable and he quickly removed the obstruction. He then inspected the remaining part of the drain ahead of the obstruction. He was very thorough.Thank you Big B’s Plumbing and a Big Thank you to Mattew Long your awesome!I highly recommend Big B’s Plumbing 👍

Review 10 (2024-11-30 - Rating: 5)
Thanks to Brandon.B. and Big Bs plumbing for your quick and professional response to my water emergency. Brandon was polite and very knowledgeable and explained the entire process and options I have to replace the water heater. Brandon also explained the remediation process and what I can expect. This is my third or fourth time using Big Bs and I have received great service every time.

Review 11 (2024-12-17 - Rating: 5)
Brendan was very polite cordial sewed up on time when he said he would be here very knowledgeable. Took a lot of time to explain exactly what was going on with my situation. Check for a leak. Check my water pressure I mean overall very good employee. You guys are lucky to have them. I would hire him on my team if he was looking for work

Review 12 (2024-11-30 - Rating: 5)
This company is anazing! This was the third plumber to come out to our home for this leak. He was here for only 5-10 minutes before he located the leak. Within 30 minutes of arrival the water was stopped and leak fixed. Big Bs and Ryan our technician were absolute life savers.The first company that came out told me I didnt have a water leak at all, turned my water back on and left. The second company took a quick look and told us it would be $10,000 to fix. Once they realized we werent paying that he left as well. From the second Ryan from Big Bs arrived he listened and cared! Instead of dismissing us and our concerns he really listened and found the issue! I am so grateful we found Big Bs and will never go elsewhere! Thank you Ryan and team!

Review 13 (2024-12-17 - Rating: 5)
Great communication from the dispatcher to the arrival of their tech. Jaun was our technician, he was prompt, respectful, knowledgeable and overall a great representative for Big Bs plumbing. Everything was discussed and agreed upon before he started the work. The cost was what was quoted. I know who we will call for any future plumbing needs.Thank you Juan!!!

Review 14 (2024-11-27 - Rating: 5)
Great experience. Professional, kind and very knowledgeable. Our problem was resolved and quickly . Pricing was honest and fair. Communication was great! Highly recommend and will call again when needed. Best plumbing experience I have ever had.

Review 15 (2024-08-14 - Rating: 5)
I cannot recommend this company enough! We had water coming up from the floor suddenly and called Big Bs. Their scheduler (super kind) was able to fit us into the schedule right away and Brandon came that night. He was able to identify a slab leak and streamlined the process of getting a remediation company out quickly to assess the damage. He walked us through our options and gave advice every step of the way. We ended up moving forward with a whole home repipe and were lucky enough to have Rene and Shaun assigned to our job. They were clean, thorough, and friendly - their work was outstanding! We are so happy we ended up going with Big Bs and they will be our first call for any future plumbing needs!

Review 16 (2024-09-09 - Rating: 5)
Big B’s Plumbing is amazing! They really went the extra mile to accommodate me and make sure I was happy. Juan did a great job fixing our difficult problem. He is such a nice guy and he’s very respectful and pleasant to talk to. I liked that he explained everything to me as he went along, I really appreciated that. I will definitely use Big B’s again!

Review 17 (2024-11-09 - Rating: 5)
My experience with this company is definitely five star! I filled out the online request at 11pm and by 7am the next morning I was contacted by a very friendly dispatcher an appointment was set! Wow! Then, Matt, one of the technicians met me at my property at the exact time promised!Another perk from this company that sets it apart from the rest is that a photo and short bio of the technician is texted out to the homeowner prior to the service. This adds a personalized touch to the excellent service! I HIGHLY recommend this company! They are now my first “go to”- house repair company because they’ve recently added electricians!

Review 18 (2023-09-15 - Rating: 5)
I called Big B’s to help install our vanity faucets and drain after the counter guys left leaving everything taken apart. Big B’s came out same day and the service tech Juan that came to our home was so polite and professional and wore boot covers as a general practice with out being asked. I told him he could leave the trash and I would clean up but he cleaned up everything and even saved the extra parts to our faucet set and label the box. Thank you Juan for your excellent service and help 😊

Review 19 (2024-07-12 - Rating: 5)
Brandon B. was friendly, knowledgeable, and professional. He explained clearly and fully what was causing my water heater to not heat efficiently. The information he gave me about replacing it - - what was needed due to new laws and regulations, how modern water heaters were different, and cost options helped me make choices that were right for my usage and my finances. He installed the water heater and regulator in a short time and left the work area clean and tidy. He did all that in 104 degree heat! The water heater looks good, works good, and I am confident the work he did is top notch. I am a satisfied Big B customer.

Review 20 (2024-11-27 - Rating: 5)
Eliah was very kind and helpful. He was able to solve our situation with our plumbing quick and effectively. They showed up the following morning after we called to schedule an appointment. Highly recommend this company for your plumbing issues.

Review 21 (2024-12-03 - Rating: 5)
Elijah was polite, provided very good explanation of the problem and what he will do to correct it. He fixed the stopped up toilet and installed a new one. He fix a stopped up sink. I would recommend Elijah and will use their service again. It was a great experience.

Review 22 (2024-08-17 - Rating: 5)
We had a fantastic experience with Brandon from Big B’s Plumbing! From the moment he arrived, it was clear we were in good hands. He was punctual, professional, and highly knowledgeable. What impressed us the most was his approach—he wasn’t pushy or trying to upsell unnecessary services. He explained everything in a way that was easy to understand, provided options, and let us decide what was best for our home. The work was completed efficiently! We highly recommend Brandon from Big B’s Plumbing for anyone in need of honest, reliable plumbing services!

Review 23 (2024-11-02 - Rating: 5)
Brandon did a great job, very thorough and detailed with several options for us. Thanks to Brandon, he got our leak stopped, 1 day before leaving the country on vacation for 3 weeks. Highly recommended!!

Review 24 (2024-12-08 - Rating: 5)
Big B’s is great! 10 out of 10 we recommend them for your plumbing needs. We did a home inspection and identified plumbing issues. Eliah came out to verify the issues but also provided recommendations based on his findings. We approved the repairs and replacement of leaking valves, water service reducing valve, and water heater with expansion tank. The work was done quickly with quality craftmanship. We trust ourhome with Big B’s!We will be repeat clients!

Review 25 (2024-08-21 - Rating: 5)
This is the second time I contracted with Big B’s. The company is a well-oiled machine. Juan Martinez did the work. He’s a remarkably professional young man and a very skillful plumber. His work is impeccable. He’s an excellent communicator - always let me know how the work was progressing. I couldn’t have asked for better service.

Review 26 (2024-09-26 - Rating: 4)
Our technician did a good job. We had two plumbing issues. One was completed . The second would have cost to much for us and might have been complicated. We chose not to have it done. The only problem I had was his language. We do not use the language, ( crap, freaking) he used constantly. I did not appreciate that. The work was completed successfully and well. We will continue to use Big B Plumbing .

Review 27 (2023-06-06 - Rating: 5)
I recently had the pleasure of hiring Big Bs Plumbing to install a water purification system for my home, and I must say, I was thoroughly impressed with the entire experience. From the moment I reached out to inquire about their services, to the completion of the installation, the team at Big Bs Plumbing, especially technician Jesse Russell, demonstrated professionalism, knowledge, and outstanding customer service.Upon requesting a quote, I was pleasantly surprised by the promptness and efficiency with which they responded. Jesse Russell, the assigned technician, was extremely helpful and patient, taking the time to address all my queries and concerns. His thoroughness in explaining the process and options available left me confident in their expertise and eager to proceed.One aspect that stood out was the competitiveness of the quote provided by Big Bs Plumbing. Having requested bids from various plumbers, I found their pricing to be fair and reasonable, especially considering the quality of their work and the level of customer care demonstrated throughout the project.When it came time for the installation, Jesse Russells professionalism and attention to detail were truly commendable. Not only did he arrive on time, but he also executed the job with precision, ensuring that everything was installed flawlessly. I was particularly impressed with the neat and clean appearance of the final result, a testament to the craftsmanship and expertise of Jesse and the team at Big Bs Plumbing.Overall, my experience with Big Bs Plumbing and technician Jesse Russell was exceptional. From the initial quote to the final installation, they displayed a commitment to excellence and customer satisfaction that exceeded my expectations. I highly recommend their services to anyone in need of reliable and top-notch plumbing work. With their competitive pricing, knowledgeable technicians, and dedication to a job well done, Big Bs Plumbing is undoubtedly a trusted choice for all your plumbing needs.

Review 28 (2024-11-01 - Rating: 5)
Excellent response, dispatch, service, cost and follow up. Drain unclogged and camera confirmed very quickly. Matts a really nice guy and we enjoyed his visit. Couldnt be happier with everything about the experience. Ed P., San Marcos, CA

Review 29 (2024-10-08 - Rating: 5)
Brandon was a professional curtoious and very knowledgeable about solving my plumbing issues. I would highly recommend him in the future. Brandon is a asset to the company and a genuinely nice person. Im glad I had the opportunity to have met him.

Review 30 (2024-12-10 - Rating: 5)
Eliah did a great job fixing our clogged kitchen sink where my mother in law dumped pasta and coffee grounds. Replaced our old pipes that had been glued by the previous owner. Everything left in working order. Reasonable price and fast service.

Review 31 (2024-12-03 - Rating: 5)
We had a main line blockage on a Saturday and they said they could get someone out to look at it. Matthew showed up at 8:30pm and had the problem taken care of in a half hour at very reasonable price. Very helpful, very friendly. Would highly recommend.

Review 32 (2024-11-09 - Rating: 5)
Big Bs is extremely professional, knowledgeable, and their work is top notch. I cannot say enough good things about Brandon! I will always request him for any and all of my plumbing work.

Review 33 (2024-12-20 - Rating: 5)
Five stars for Eliah C. He went right to work and got the sink fixed. After that was done, he replaced my water heater which was 17 years old. He was willing to answer all of my questions. I would recommend Big Bs and Eliah.

Review 34 (2023-04-28 - Rating: 5)
Made an appointment with a different company and the person never show up, no call back or anything. So once I seen this company vehicle in the Area I gave them a call, few minutes later Plumber Eliah show up and He provided amazing customer service. Very professional service and quality work. The price reflects the quality work and the peace and mind that they will provide professional, incredible, magnificent onomatopoeia work. They made me believe once again that unicorn are out there, so let me save you time and tell you, call this unicorn company because my only complaint is that I didn’t call them earlier.

Review 35 (2024-10-28 - Rating: 5)
Really appreciate my friend recommending Big B’s Plumbing. This has been one of the most straight forward processes we have gone through & wish we would have used this company previously. I was shocked that everything was cleaned up after repairing what needed to be repaired. The process was easy and I appreciate that they were able to come out on the same day. This is the fourth time of having them come service different things in our house

Review 36 (2024-08-30 - Rating: 5)
I want to give a big thanks and shout out to Juan for his excellent plumbing service today. This is the second time he has come out to help us with a plumbing issue. Today he completed a repair for my elderly parents. He was very kind, honest, patient, and respectful. He took the time to explain everything (problem and repair) well, and he did a great quality job completing the repair.

Review 37 (2024-08-05 - Rating: 5)
Absolutely top-notch service from Big B’s Plumbing! Zoen was an exceptional plumber who identified the problem within seconds and had it fixed in just minutes. His friendly demeanor, vast knowledge, and overall positive attitude made the experience seamless and stress-free. I can’t recommend him highly enough—definitely a thousand percent satisfied!

Review 38 (2024-08-03 - Rating: 5)
Zoen came to my house to unclog a kitchen sink that I had snaked with a friend but had no luck. He unclogged it in minutes and gave me advice on other things in my place that could help me prevent future issues. Thank you for the outstanding service and price. I recommend Big Bs plumbing 100%. I will be using them in the future for sure. Thank you very much.

Review 39 (2025-01-07 - Rating: 5)
Brandon did an outstanding job! He walked us through every part and super helpful. Great!!

Review 40 (2024-09-18 - Rating: 5)
I called Big B’s Plumbing for a clogged bathroom sink drain. They dispatched a technician, Zoen, within 2 hours of my call. Zoen quickly diagnosed the issue and provided a cost breakdown. Upon my approval, he got to work and cleared the drain within 30 minutes. Zoen was very professional and answered some additional questions I had before he left. I was pleased with the service he provided. Additionally, I’ve used Big B’s Plumbing for other plumbing issues in the past, including a hot water heater replacement, and they’ve always been prompt, professional, and competitive. I highly recommend them!

Review 41 (2024-08-01 - Rating: 5)
Juan, was excellent he had such great manners and was very polite. He was very patient and walked me through everything that needs to be done and how he was going to proceed with fixing our issues with our home. Very happy with his service would recommend.

Review 42 (2024-09-18 - Rating: 5)
We did our regular maintenance descaling flush on our tankless water heater system and within hours it was having issues causing it to trip the GFI outlet (no hot water... cold showers all around). Every time we ran the hot water it tripped the circuit. We couldnt figure out what the issue was. I called Big Bs in the morning and they were able to get Jesse out the same day. He showed up, did his assessment and gave us our options with pricing on the spot. It was a little after 1pm but he said he could get our water heater replaced same day. He went and picked up the parts he needed and a few hours later we had hot water... yay! Jesse was great to work with, great attitude and very friendly. If youre having any kind of plumbing issues, give them a call today!

Review 43 (2024-10-15 - Rating: 5)
Received notification when technician was on his way. He was knowledgeable, helpful and informative about the mechanics involved with the water heater and an issue with my sink. I will definitely use this company for future plumbing needs.

Review 44 (2024-10-14 - Rating: 5)
Eliah was polite, professional, friendly and knowledgeable !Very rare to find these days.Amanda was quick to answer the phone. I didn’t feel rushed when speaking to her. She was very kind and wanted to make sure she understood the problem.They got someone out here within a few hours.I won’t anywhere else.Thank you !!!!

Review 45 (2024-08-31 - Rating: 5)
Ryan did a great job. He was very friendly, knowledgeable, and professional. The office was also organized and excellent communicators. Thank you Big Bs!

Review 46 (2024-02-25 - Rating: 5)
Ryan was very fast in diagnosing the issue and straightforward with what needed to be done to get our hot water going again. Very professional. Great and clean job. I would definitely call back for another issue.

Review 47 (2024-08-10 - Rating: 5)
Brandon provided excellent customer service as well as service itself. He was very insightful and transparent throughout the entire process of replacing my water heater. Would certainly recommend this company to others in the area that are in need of service.

Review 48 (2024-10-06 - Rating: 5)
Big B plumbing technicians are professional and courteous. We receive a text notification with a picture of the technician when they are on their way.They have done many things for us from replacing two toilets to reinforcement of water pipe straps when we had a major block and backflow in our house last year.We highly recommend this company!

Review 49 (2024-10-10 - Rating: 5)
Juan showed up right on time and everything went seamlessly. He even offered little suggestions before I start my next project which will save me time in the long run. Will definitely be calling Juan again!

Review 50 (2024-11-25 - Rating: 5)
Matt at Big B’s Plumbing is the greatest! We had a lot of different issues going on and he was able to help and explain along the way. Highly recommend!

Review 51 (2024-06-10 - Rating: 5)
Brandon was excellent in placing a gas line for us to be able to grill outside with a natural gas line! He walked us through all the steps of what he was doing through the whole process, was professional and always on time! He was so kind and even gave us recommendations for other plumbing issues in our house such as our water heaters! Overall highly recommend, it was wonderful working with him!

Review 52 (2025-01-03 - Rating: 5)
Big Bs was very professional, and Jesse had prompt, polite and clear communication through the entire process.

Review 53 (2024-06-30 - Rating: 5)
I had the best experience with Big Bs and a busted pipe in my front yard. My husband is out of town for work right now and this was totally outside my wheelhouse! Ryan was VERY knowledgeable, friendly and provided excellent service! I highly recommend them for any and all plumbing needs! You will be in great hands!

Review 54 (2024-03-07 - Rating: 5)
Juan Linan M. was punctual, professional and patient with our questions. He completed our new kohler toilet installation in the estimated time. I definitely recommend their service.

Review 55 (2024-07-05 - Rating: 5)
Eliah was absolutely wonderful! He was extremely knowledgeable and explained everything in great detail. His work ethic is exceptional. We are extremely satisfied and would definitely use his services again.Thank You!Tom & Tammy Klein

Review 56 (2024-12-12 - Rating: 5)
Big B’s and Ryan are great. Easy to deal with, professional and competent! Will definitely call them again for my plumbing needs!

Review 57 (2024-12-31 - Rating: 5)
Great work and professionalism! Took the time to answer all my questions and provide a lot of information. Would definitely recommend them.

Review 58 (2024-09-10 - Rating: 5)
Big B’s is definitely a company you should have on your list. Our main water line had a major leak and they came out right away. Very detailed and professional workers left our yard neat and clean and everything working perfectly.

Review 59 (2024-08-05 - Rating: 5)
Jesse was great! He was kind, answered all our questions, and fixed everything we needed done. The company was also very communicative and quick to respond and dispatch someone.

Review 60 (2024-11-10 - Rating: 5)
He was quick with and very professional. He did a great job replacing our toilet, cleaned up after himself. Would use his services again.

Review 61 (2024-10-14 - Rating: 5)
Very professional and worked with me and explained what needed to be done for the issue I had. Installed my faucet and added a new value to the kitchen sink. Worked in a professional manner and efficiently

Review 62 (2024-11-03 - Rating: 5)
Came the same day we called….no service fee to come…just the fees associated with the repair. No hidden anything. Great service! Haven’t had that honest/genuine service in a long time! Will use again for sure!!

Review 63 (2024-08-31 - Rating: 5)
Zoen from Big B’s is Amazing very kind professional and thorough. Thank You for fixing my kitchen sink issues … I’d definitely recommend this company … And I am planning to use them again when I do upgrades in my restrooms.

Review 64 (2024-07-15 - Rating: 5)
I cant say enough good things about Big Bs Plumbing and the technician, Jesse R., who came to our rescue! We discovered a leak in our kitchen and immediately called plumbers. Big Bs Plumbing had appointments next day where as two other companies didnt have availability until 5 or 6 days later. The appointment set up was easy, the staff were more than friendly, and they even asked if they could come earlier than the scheduled time - wonderful for me! Jesse R. came to our home and within two minutes of walking in the door identified the problem and knew what he needed to fix. I have to say, within 15 minutes the problem was identified, fixed, services paid, and invoice issued with detailed report of work. I couldnt believe it!

Review 65 (2024-06-12 - Rating: 5)
The first person I spoke with in the office did an exceptional job speaking with me about my plumbing issue. She was precise, professional, kind, provided clear explanations, and used clarifying language to help me understand the processes I would need to use.And the actual service provider Brandon B was dispatched the following day, answered all my questions about my plumbing issue, explained in detail all of the characteristics of quality garbage disposals and quickly completed the installation. I will be recommending this company to my friends who need plumbing services

Review 66 (2024-10-14 - Rating: 5)
Excellent service, quality work, NOT seeking to extract every penny they can out of you. Thank you, Zoen for all of your help today! They look for ways to throw in helpful advice and extra when they can and very professional. Id give more stars if I could.

Review 67 (2023-09-02 - Rating: 5)
I have a big job on my hands and I needed a plumber. I was lucky to find Big Bs. The man they sent out (Juan M.) was so helpful and went way out of his way to assist me. I have been told that I am a difficult customer and I am. Juan M. made me feel confident that he would get it done right or else do what it takes to make me happy.

Review 68 (2024-07-08 - Rating: 5)
Amazing service! I highly recommend Big B’s Plumbing and will go to them for any future needs. They are fast, friendly, and affordable.7/5/24 - We’d been experience a clog in our kitchen sink and couldn’t figure out the issue as the pipes were clean so gave Big B’s Plumbing a call after finding them on google. Amanda answered the phone and let me know that they’d be able to have someone check it out that day and we’d receive another call when they were close. Within the hour Amanda called again letting us know someone was on the way. Zoen arrived and was beyond helpful, friendly, and fast. Zoen explained everything and resolved all of our issues. To fix the clog it was $99, which I felt was 100% reasonable as they were able to fix everything within 2 hours of my call.Thank you Zoen and Big B’s Plumbing!

Review 69 (2024-07-24 - Rating: 5)
Rene from Big B’s Plumbing was awesome! Extremely friendly, communicative and explained details very well. The work to be done was accomplished quickly, professionally and with minimal disruption. Thank you!

Review 70 (2024-07-27 - Rating: 5)
I highly recommend Big B’s plumbing. I had a terrible situation that I was dealing with and everyone on my plumbing team was a pleasure to work with. Each employee was extremely polite, professional, respectful and very understanding. They went above and beyond. I hope to never have to deal with this again, but I know that if I did, they would be my only call!

Review 71 (2024-10-31 - Rating: 5)
At Temecula UMC we have a wonderful experience with the works who tackled our issue at the church. We found them very informative through the process making sure we knew every option of care.

Review 72 (2024-06-01 - Rating: 5)
Our water pressure regulator failed and Big B’s was able to dispatch Jesse to us on the same day. Jesse was very professional, friendly, knowledgeable and informative. He did the work quickly and got everything back in working order. I definitely recommend Big B’s plumbing and Jesse. He was great.

Review 73 (2024-08-27 - Rating: 5)
Absolutely love calling Big Bs for all of our plumbing needs . Today we had the pleasure to have Brandon install a restroom sink for us . We are super happy with how it came out . Thank you Big Bs

Review 74 (2024-08-31 - Rating: 5)
I had a leak under my kitchen sink and couldn’t tell where it was coming from. Big Bs came and found the issue, ran to Home Depot to grab parts and came back to repair it. Super friendly and quick. Highly recommend

Review 75 (2024-08-03 - Rating: 5)
Zoen was ABSOLUTELY so amazing, same day service we called from a random flyer and the wife and I were sad because our sink wasn’t draining and somehow he came about 30 minutes after I called them, and it was perfect timing because we’re having family coming from out of town. He was so knowledgeable and skilled in educating us about the sink. SO grateful for Zoen and Big AB’s Plumbing! Local company not a chain company, they have passion behind their brand!SUPER BEST COMPANY, not even kidding, not being paid to write this just SO grateful! Yay!!

Review 76 (2023-03-18 - Rating: 5)
We had an emergency water heater replacement service. Our very old water heater was leaking and flooding the garage. Ryan W. came out and stopped the leak then gave me options for replacement. He was very knowledgeable, detailed and professional in his presentation. He came out the very next day to install the new tankless water heater and worked until it was completed. He also walked me through the process for receiving a large rebate on the water heater. Im grateful for his speedy and professional work ethic and how courteous he was. Sorry Im posting under my daughters email because Google wouldnt let me sign in to review - Trish Jacobs.

Review 77 (2023-04-05 - Rating: 5)
Brandon and Juan were very professional. Brandon explained the whole process from the quotes to the end of job. Friendly and respectful team. They not only took my old water heater but thoroighly cleaned up when job was complete. Will be using these guys in the future. Thank you Brandon and Juan.

Review 78 (2024-07-16 - Rating: 5)
Brandon was beyond helpful and knowledgeable on his installation. Explained everything he did and made us feel comfortable. Recommend 100%

Review 79 (2024-11-01 - Rating: 5)
From start to finish Big B’s Plumbing provided me service above reproach. Brandon, our technician was courteous, informative, and professional. Thank you.

Review 80 (2024-07-19 - Rating: 5)
After 24 years in our home, repair issues are just a reality. Last year our water heater was not working correctly. I discovered Big B Plumbing on-line. They have been amazing! They keep in touch with emails and texts. The service representative, Ryan, is not just a plumber but a trusted advisor. His friendly, professional, and well prepared service is what everyone looks for. I enjoyed his time here and he did very excellent service. I will certainly stay a loyal customer to Big B.

Review 81 (2024-12-07 - Rating: 5)
I have nothing but great things to say about Big B plumbing and specifically Juan. Came and fixed leak same day, very professional and price very reasonable . Highly recommend them.

Review 82 (2024-09-27 - Rating: 5)
Zoen did an excellent job clearing the clogs for our sinks and tub. He was friendly, helpful, and knowledgeable. Would highly recommend.

Review 83 (2024-07-13 - Rating: 5)
This was one of the best experiences Ive had with a plumbing company. Eliah C. was friendly and came with an energy that seemed very trustworthy (and I dont trust a lot of people). I will definitely call use this company and Eliah C. again for all my plumbing needs.

Review 84 (2024-09-16 - Rating: 5)
Brandon was outstanding - extremely knowledgeable and equally professional and respectful. Id happily refer his services to friends and family.

Review 85 (2023-08-21 - Rating: 5)
Our water heater burst and I was referred to Big Bs plumbing. we he arrived he assessed the situation and started the ball rolling with my homeowners insurance. Once my home was repaired from the water damage he returned and put in a whole new system. I am pleased with the professionalism, knowledge, and speed to resolve our situation. Thanks Big Bs!

Review 86 (2024-09-27 - Rating: 5)
Completely awesome tech we had Brandon and awesome company, considering the nightmare we had with our tankless hot water heater everything is fixed and in great shape.

Review 87 (2024-07-29 - Rating: 5)
Fantastic company to work with, from the team in the field to the office team as well. Never gave up on our surprisingly tricky project and knocked it out of the park. Will be using them for all our plumbing needs moving forward

Review 88 (2024-11-16 - Rating: 5)
I was really Impressed that they were able to come out so quickly, and got the job done. The plumber was so sweet, very informative, and was very professional.

Review 89 (2024-10-14 - Rating: 5)
Big thank you to Derek B., Manny L., Shaun B., and Jesse R. for all the work fixing my slab leak. All of you made a stressful situation much easier to cope with and I couldn’t be happier with the work done. Thanks again guys!

Review 90 (2024-11-22 - Rating: 5)
Juan was super professional and the work is fantastic. Went the extra mile and tightened my sink thats keeps getting loose free of charge.

Review 91 (2024-10-29 - Rating: 5)
Fast response! Through estimate! Excellent exclamation! Great work! Knowledgeable tech! Happy client!

Review 92 (2024-10-07 - Rating: 5)
Super fast and friendly. Same day service had the problem fixed in less than an hour, He kept us informed through all the process. Recommend them 100

Review 93 (2024-07-04 - Rating: 5)
Outstanding and fast service! Brandon B. was very knowledgeable and provided useful information during the service call. Will definitely call Big B’s next time I have a plumbing need.

Review 94 (2024-05-10 - Rating: 5)
We had a clogged kitchen sink and contacted Big Bs plumbing and they sent Eliah out that day and he quickly and professionally took care of the issue with no issues or mess. This is the 3rd time Big Bs has helped us out, our plumbers of choice as they have always done a great job, but it is their customer service that stands out in my experience. Eliah is great, hes been here twice now, each time we are very pleased. Dan was also great in helping set it up and had timely and effective communication with me. They are the only plumbers I will use. Thanks for the great work guys!!

Review 95 (2024-04-03 - Rating: 5)
Just wanted to share my experience I had with one of your technicians Brandon B. Brandon came by after a cancelation to attend to our residence as our gas was shut off due to a detected leak. My husband and I were already stressed due to not having gas yet alone the stress of the upcoming cost to fix it.I have to say, Brandon was the most honest and down to earth plumber we have ever had! This was our first time using your company and I must say, Brandon really made a difference for us! He worked countless hours to repair the leak and provided honest updates throughout the day! I cant thank him enough for his hard work, integrity and professionalism! We had 3 plumbers before him that appeared clueless so having Brandon with his knowledge was a huge relief!Please give Brandon a huge thank you for me and know that genuine people are hard to come by, and we are SO thankful for Brandon! We will definitely call your company again as long as we can work with Brandon!

Review 96 (2024-06-20 - Rating: 5)
Brandon was knowledgable, professional, and friendly. He took on a difficult job installing the gas line on our new built-in barbecue and dealt with the inevitable unexpected issues that arose with great competence. Id hire him again without hesitation.

Review 97 (2024-12-05 - Rating: 5)
Very pleased with everyone from the company. The representatives were polite, knowledgeable and worked quickly to get the job done. 😊

Review 98 (2023-12-28 - Rating: 5)
We had a great experience with Big B’s Plumbing! We were having some difficulty with our hot water heater, as we were not getting any hot water a few days before Christmas— timing was impeccable. Brandon B. was dispatched out to us, and truly saved the holidays! Brandon is very knowledgeable, prompt, trustworthy, and provides excellent customer service! He really went above and beyond, and seamlessly took care of our issues. Thank you, Brandon! Because of you, we will absolutely use and recommend Big B’s Plumbing for any future needs.

Review 99 (2023-11-16 - Rating: 5)
We love having Jesse do our plumbing work. He is nice, meticulous and cleans up after himself. We will definitely request him again.

Review 100 (2024-08-07 - Rating: 5)
Jesse was GREAT! Process seemed seamless. Jesse was very knowledgeable and finished our water heater installation quickly.

Review 101 (2024-03-05 - Rating: 5)
Fantastic service! Brandon was exceptional and took the time to explain things to me in a clear and easy way, very professional and kind! Even checked out my dishwasher I had questions on even though he didn’t come to deal with it originally (he came to help me with my stove). He didn’t seem annoyed that he had to stay longer which I appreciated tremendously! Worth the money.

Review 102 (2021-07-11 - Rating: 5)
Hard to sell a review like this in short but this was amazing. The day before a trip to Hawaii I found a small leak under the water heater. I shouldn’t have looked but I did. Anyway a couple calls to other businesses with no answer (Saturday at noon). Called Big Bs plumbing and got an immediate answer. Polite and courteous and helpful right away. Within an hour a tech was on the way. A text message confirmed his arrival time and we even got a photo and a bio of our tech Jesse.Jesse arrived and quickly assessed the problem. He provided a couple options, unfortunately it would be a total replacement. No fault; the heater was 20 years old. We chose a tankless heater and Jesse began to set up and install everything. It was 100 degrees out and hotter in the garage. Jesse worked hard and got the job done quicker than assessed. Due to this professional, the repair was done in time and our trip was saved. I HIGHLY recommend Big B if you need plumbing repairs.

Review 103 (2024-06-08 - Rating: 5)
Brandon is A+ very professional and knowledgeable. He explained the broken pipe in the shower drain and what was entailed to complete the job. He was able to complete the job the same day and the price was very fair. Thank you so much Brandon. 👍

Review 104 (2024-08-24 - Rating: 5)
Big BS plumbing is the best of the best I have used them a few times over the past five 5 and like always very satisfied with the work,the workers,and the customer service I never have to wait long for them to send someone out.thank you Big Bs plumbing keep up the great work.

Review 105 (2024-09-21 - Rating: 5)
Brandon, was professional and very knowledgeable. He did not try to upsell me and took care of my issues in a timely manner.

Review 106 (2024-01-26 - Rating: 5)
I had Big-B’s plumbing install 2 new water heaters in my home. “Randy” was incredibly knowledgeable, ( and on time )!!He gave me different options which I totally appreciated. He explained to me why I needed certain things and wasn’t pushy, trying to sell me stuff. He was very professional, and customer service oriented. I would use Big- B’s again for any of my plumbing needs.Also the office staff was very pleasant to deal with. They actually sent me a picture and bio of Randy, who was coming to my home. It was nice to know who was coming and a little about him, before he got here.Customer service is very important to me. You will not be disappointed! Lee Nelson, Escondido.

Review 107 (2024-07-01 - Rating: 5)
Brandon was awesome! Great service, knowledgeable, super professional. Company was referred by a relative, definitely adding to my contacts to call again.

Review 108 (2024-03-13 - Rating: 5)
Called in about an issue and was able to have a tech out the next day. The service member on the phone was very helpful. The tech: Brandon was transparent, gave quality rates without any runaround. He was pleasant to talk with and worked very quickly. Fantastic experience.

Review 109 (2024-08-05 - Rating: 5)
Big Bs was great, as always! Brandon does clean and efficient work at a fair price. Highly recommend Big Bs plumbing.

Review 110 (2024-11-11 - Rating: 5)
1/2/24 - Great, thorough service for a very fair price. Cleared blocked sink drank and checked out water pressure and back water.11/11/24 - Jesse R. is the best. We came home from a trip with water dripping from the ceiling. Jesse was out early the next morning, found the leak, and helped us through the repair, water remediation, and showed us how badly our 35yr old copper pipes were coroded. We ended up repiping the whole house with Pex. While pricey, Big Bs was extremely efficient and professional throughout (props to Rene and his crew too). They also helped coordinate with the remediation company, temp set a water heater, and replaced the water heater when done. This huge project reminded us that while Big Bs isnt the lowest price solution, theyre a very professional and thorough local gem and will continue to receive our business.

Review 111 (2024-09-04 - Rating: 5)
Zoen was very kind, sweet and caring. He explained everything and was very thorough. Very nice and helpful guy 🤍

Review 112 (2024-04-15 - Rating: 5)
Big B’s plumbing was great to work with. I called in and was able to get a technician same day. The receptionist was incredibly nice and easy to talk to and my tech, Eliah, was on time, friendly and informative. He fixed the problem quickly and cleaned up his area. Great company to use!!!

Review 113 (2023-10-18 - Rating: 5)
We needed a leaky faucet fixed so I called Big Bs. They had a tech come out the same day. Awesome. Our tech was Brandon, we was on time and he was very kind and very knowledgeable. Very honest. Very happy with the quality of work and professionalism. He even put on boot covers to step into our home. We absolutely loved that!!! Excellent service.

Review 114 (2024-03-23 - Rating: 5)
Big B’s and Brandon have been amazing. I have used them around for smaller fixes related to leaks. The quality of work provided as well as the success of the work led me to reach out when the time came to change my entire water heater system. They provided valuable suggestions, which I crossed checked with my own homework, and decided to go with them. The scheduling process was prompt, the work seems high quality, according to my tenants, and I would be referring them to anyone in need of plumbing work.Thanks Brandon & Big B’s!

Review 115 (2024-09-20 - Rating: 5)
Zoen was polite, courteous and professional.Very happy with my experience with Big B’s Plumbing and Zoen. Thank you !

Review 116 (2024-12-19 - Rating: 5)
Excellent work done by Brandon. Great communication and knowledgeable of products installed.

Review 117 (2024-06-10 - Rating: 5)
I had a shower/bathtub valve leak. Ryan arrived on time and very efficiently took care of the problem. I am very happy with the work he has done and would recommend him to anyone needing help.Andrew Sebok

Review 118 (2024-01-15 - Rating: 5)
Had a clogged sink and OF COURSE I called BIG B’S ! Right away, from the chat to calling and talking to customer service they are super nice and professional. I love the little text with the bio. I love knowing a little about who I’m letting in my home . Eliah was on time and knew his stuff! Went right to it and fixed my problem. I didn’t feel taken advantage of for my money or time.He asked if I had any other plumbing issues and offered me a quote. I highly recommend this company and they will always be who I call. Thanks again guys!

Review 119 (2024-04-07 - Rating: 5)
Juan M. came out to my home to install a new garbage disposal and repair a leaking float in my toilet. He was prompt and courteous, he explained what he had found and gave me repair options. He was concerned about the disposal being smaller than my old one and the fact that it might require the sink drains to be replumbed, but it ended up working out okay. For the toilet, he replaced the guts of the tank, since its 30 yrs old.He left the work areas nice and clean and verified that everything worked perfectly before leaving.He explained the warranty and what is covered and he also explained the tool that comes with the Badger brand disposals as well as where the reset button can be found.I would highly recommend Big Bs plumbing. They were very easy to schedule an appointment with and they kept me notified as to when my plumber would arrive.

Review 120 (2024-07-17 - Rating: 5)
We were kept informed on arrival time, and Jesse was very polite, friendly and very professional, explained everything.This company is not cheap, but, you get what you pay for. A great service.

Review 121 (2024-02-10 - Rating: 5)
Randy with Big B’s is fantastic! His expertise helped us ensure our new home was up and running properly regarding the plumbing. He was thorough, friendly, efficient, forthright and made recommendations while taking the time to explain things. We are very pleased with Randy and will be reaching out with our plumbing needs!

Review 122 (2023-10-08 - Rating: 5)
This was by far the best service experience I have had with plumbers! The technician Ryan was professional, honest, and efficient. Our water heater blew out and same day (on a Saturday!) we were back to normal living. He showed up after I suggested Id be back home from an event, brought the replacement unit and provided a fair estimate. Within hours the job was completed, he cleaned the porch nice and tidy and even fixed the running toilet in my daughters bathroom! He acted quickly, patiently answered all my concerns and explained the process thoroughly. He even made some recommendations based on the existing setup in the building.I felt terrible that he stayed late to get the job done but he never seemed rushed to get back home. I will definitely use the company again and recommend Ryan for anyone in need of a good plumber.Super happy to have found Big Bs!

Review 123 (2024-08-12 - Rating: 5)
I called and got an estimate on a few projects. I like the numbers. Ryan ordered the product. Came two days later to put it in quick. I am very happy with the service I received excellent Ryan is an excellent member of your team.Thank YouMark Colonna

Review 124 (2024-05-11 - Rating: 5)
Outstanding quality and detail oriented plumber. They answer the phone, text updates on scheduling, are dressed professionally and drive a clean, well-stocked truck. Consummate professionals. We had a tricky faucet replacement as it required outside access through a stucco wall. Juan’s work was a clean as a store display of soldered copper pipe - the best I’ve ever seen. I will always call Bib B’s first for all of my plumbing needs!

Review 125 (2024-07-12 - Rating: 5)
Great service, on time, professional, affordable and friendly. I recommend Big Bs Plumbing to every one who wants professional service with no frills or upselling strategies. Thank you Big Bs

Review 126 (2024-04-16 - Rating: 5)
We had a tech come out just a couple hours after giving Big Bs a call first thing in the morning. The tech was SO thorough with his investigation of a slowly progressing leak we thought was our dishwasher. He uncovered it was our drinking water filtration system and fixed the problem with the utmost attention to detail! The tech was professional and clean while he worked. It was our first time using Big Bs and Id call them again if needed!

Review 127 (2024-04-29 - Rating: 5)
Great job! Super experienced and knowledgeable technician. He was nice and explained everything to me throughly without talking down to me. I will keep coming back to Big B’s for all our plumbing work.

Review 128 (2024-05-30 - Rating: 5)
Brandon was extremly professional and knowledgable and fixed our issue. He took his time and explained things where I could understand the issue since I know nothing about plumbing. I highly recommend Big Bs Plumbing and Brandon as the technician.

Review 129 (2023-06-28 - Rating: 5)
I had the pleasure of receiving plumbing services from Eliah C. at Big Bs Plumbing, and I must say that my experience was exceptional. Eliahs respectful attitude and professionalism were evident from the moment he arrived at my doorstep. He greeted me warmly and took the time to listen attentively to my concerns, making me feel heard and valued as a customer.Eliahs prompt service was truly remarkable. He understood the urgency of my plumbing issue and wasted no time in getting to work. Despite the time constraints, he remained focused and ensured that the job was completed efficiently without compromising on quality. Eliahs ability to handle the task swiftly and effectively impressed me immensely.What truly set Eliah apart was his willingness to incorporate my thoughts and considerations into the service he provided. He patiently addressed all my questions, explaining the intricacies of the plumbing work and offering valuable insights. It was refreshing to work with someone who genuinely cared about my needs and took the time to understand my specific requirements.Not only did Eliah provide quick and efficient service, but he also maintained a clean working environment throughout the process. He left no mess behind, demonstrating his commitment to delivering a thorough and professional service experience. Furthermore, the affordability of his services was an added bonus, as he provided top-notch plumbing solutions without breaking the bank.I highly recommend Eliah C. at Big Bs Plumbing for anyone in need of plumbing services. His respectful attitude, promptness, and ability to listen and consider customer concerns make him a true professional. His quick, clean, and affordable plumbing service delivered precisely when I needed it, surpassing my expectations. I am grateful for his expertise and dedication, and I will undoubtedly turn to Eliah for any future plumbing needs.Thanks again, Big Bs!!

Review 130 (2024-03-12 - Rating: 5)
Brandon did an outstanding job installing our Navien Tankless Water Heater. He was very punctual, thorough, conscientious and knowledgeable. I have already recommended him to our neighbor.I would also commend Thomas, Gabriella and Samantha for their professionalism on the phone listening to my problem and updating me on the estimated arrival of Brandon.I will definitely continue to use Big B’s Plumbing and I would highly recommend them!

Review 131 (2024-05-01 - Rating: 5)
Big B’s always comes through! Timely service, perfectly done, for a great price. Elijah was exceptionally kind and a true professional. And he was really nice about the many small dogs we have!

Review 132 (2023-12-13 - Rating: 5)
I’m astounded by Big B!They answered the phone at 8am!They were able to make an appointment for the same day!!!Randy called 20 minutes in advance saying he would be here shortly and showed up!!!!Randy arrived clean and sharp in a uniform and was professional and listened to the issues and then he advised on his plan and the possible costs!Randy laid out floor covering and went to work and the job was done in 30 minutes and he cleaned up the area as if no one had been there!Randy was amazing and I will use Bug B’s plumbing Again!Super amazing and I’m very impressed!!!Oh, and the had a 1st timers $49 deal!!!!

Review 133 (2024-04-30 - Rating: 5)
We called up Big Bs Plumbing after several years of bad luck with other plumbers and dealing with plumbing issues. From the moment Daryl came to do the initial inspection and consultation to our allstar crew of Shaun, Manny and Elijah completing the job, everything was fantastic. I cant say enough nice things about everyone at Big Bs or the entire experience! Everyone is super knowledgeable and takes pride in their work. Everything they did was very thorough and they left the jobsite looking better than when they started. I will absolutely use Big Bs again should the opportunity arise. Thank you!!!

Review 134 (2024-01-19 - Rating: 5)
I knew I needed a house re-pipe due to a leak - and I was in a panic - and started dialing for plumbers. Ryan from Big B showed up and did a thorough diagnosis of the problem, was more than patient in discussing options, and really took the time to help us understand the issue and possible resolutions. We decided on the re-pipe - and I was nervous about the whole hole thing. :) But the crew showed up - Manny, Rene, Shaun B, Brandon and Elijah. They were nothing but professional, helpful, and hard working. Their thorough prep work really helped to keep down the dust, etc. They made the holes, ran the pipe, installed a new water heater, and new shower valves. It was money well-spent. I did get bids and options for other plumbers and they provided a very competitive bid for the re-pipe. Their drywall team was great too! They did a great job and after they were done, it really looked like nothing at all happened in my house.

Review 135 (2024-02-14 - Rating: 5)
I was going out of town when my water heater started to leak. I called Big B plumbing and scheduled an appointment. Ryan my guy always shows up and always do an awesome job. He kept me informed with all the work that is required , including pictures of everything. I trusted Ryan to enter my home , I even gave him the code to enter my home. Ryan is awesome. Although I move to the east coast hopefully, hopefully I can find a company over here like Big B.

Review 136 (2024-06-10 - Rating: 5)
Zoen did a great job unclogging my dads sink in the master bathroom. He was professional and communicated very well. I would highly recommend Big Bs Plumbing.

Review 137 (2024-02-07 - Rating: 5)
We have used Big Bs for both small jobs (clogs) and very large jobs (main water line and entire drainage system) at our house. We trust them fully and will always call them with our plumbing related issues in our old house. Daryl is very responsive, helpful, personable, and easy to work with. Shaun lead the team that did most of the hands on work and we are very happy with the results. I highly recommend Big Bs!

Review 138 (2024-08-16 - Rating: 5)
Eliah was very polite and professional. Fix my leak quickly and no more drips!

Review 139 (2024-03-02 - Rating: 5)
Brandon B came out today to help with a shower since I had reached my DIY limits. He was fantastic, helpful, courteous, and friendly. He also provided me with details about how he fixed the shower and what was done. Great experience!

Review 140 (2024-06-14 - Rating: 5)
Brandon is great! Overall experience of a water heater replacement was awesome. Had it done in a couple hours.

Review 141 (2024-05-07 - Rating: 5)
Brandon is very knowledgeable about solving leaks involving toilet bowls. He presented options for me to choose from and explained how the repair work will be performed. After the work was completed he cleaned up all the mess and hot rid of the old stuff that was taken out. Very professional.

Review 142 (2024-05-17 - Rating: 5)
When someone needs to call a plumber, theyre having a bad day. Ryan S made us feel like he actually cared about our horrible situation and he did everything he could to help. He fixed the problem in a professional and thoughtful manner. We couldnt be happier with the service Ryan S provided.

Review 143 (2024-08-31 - Rating: 5)
Zoen was a very pleasant person. Professional. Was here on time and fixed our problem in a timely manner.

Review 144 (2024-05-18 - Rating: 5)
Eliah was absolutely amazing. He showed up at our house this evening, and cleared a main line blockage 20 feet downstream of the house. He was very kind, and communicated to both my wife and I very well. We could not have been happier with the service from Big Bs Plumbing.

Review 145 (2024-06-22 - Rating: 5)
Juan was VERY polite and attentive. He solved the plumbing issue and went the extra mile to double check the work. The experience was professional and respectful.

Review 146 (2024-04-26 - Rating: 5)
I had a slab leak on a Monday afternoon, Bs came out the same day to do a leak detection. They located the problem quickly and we went ahead with a whole house repipe since we have already experienced slab leaks in the past and wanted to be sure wed never be dealing with that problem again. They started the next day and were done in 3 days! Including the drywall, so I didnt have to live with holes in my walls for long. Jesse, Rene and all of the Plumbers were extremely friendly and efficient. They were even accommodating when they were going to be loud and let me know because my Autistic son is sensitive to noises. Rene came back to our house without hesitation or questions and fixed a few things for us that were missed. Very friendly and reliable. I will definitely be referring and using them for all of my plumbing needs in the future.

Review 147 (2023-10-31 - Rating: 5)
Had an issue with the tankless water heater (error code, beeping and no hot water). Brandon did a wonderful job diagnosing the issue, provided an honest assessment and presented options without pushing me to spend a lot of money. As he performed the service, he explained all the details, answered questions, even tested the water softening system at the end. Very pleased with the same day appointment and quality of service!

Review 148 (2024-08-03 - Rating: 5)
Zoen’s customer service was excellent! I would highly recommend Big B’s plumbing thanks to the knowledge and recommendations Zoen provided! He was very helpful and courteous!

Review 149 (2023-08-23 - Rating: 5)
I would highly recommend Big B’s Plumbing. Our hot water heater went out & they were at my home within 2 hours of me calling. Jesse was great! We now have a new waterless tank, fully installed & all of our old equipment removed. He was very knowledgeable, efficient & didn’t stop working until we were back up & running with hot water again!

Review 150 (2023-12-21 - Rating: 5)
Ill definitely recommend Big Bs Plumbing to everyone I know. I called in a panic because our 1st floor bathroom was flooding. I called many plumbing companies and they werent able to come out until the next morning. I called Big Bs and they were able to get someone out within the hour. The Customer service was top notch from every person I spoke with. Randy was our Technician and not only did he fix our issue but he educated us on the issue. He was very professional and well definitely be using him and Big Bs Plumbing again.

Review 151 (2024-01-10 - Rating: 5)
We got Juan as our technician. He was very professional and friendly throughout the entire process. It was about a 5 hour job to change our broken shower valve. After 5 hours, he still had a smile on his face. He worked in a very tight spot. I appreciate the great attitude. We highly recommend Big B’s.

Review 152 (2023-12-05 - Rating: 5)
Everyone at Big B’s pluming was a pleasure to work with. I spoke to some very nice people on the phones who were able to get Randy out to our house quickly. Randy was great. Not only did he solve the problem, he had a wealth of knowledge he shared with me about our system and was just a pleasure to talk to. 10/5 stars!

Review 153 (2024-12-04 - Rating: 5)
Jesse was right on time and explained how long everything would take. He was very professional and pleasant. It seems like the time went so fast and he was done. I would highly recommend Big Bs Plumbing and Jesse. A text message was sent ahead of time giving me info on Jesse and the kind of person he is. I really appreciated that.

Review 154 (2023-09-28 - Rating: 5)
Replaced water heater -If I could give more than 5 stars, I would! Ryan made all of my water heater problems go away! Great service! They do it right the first time. He was very professional and so knowledgeable! Cannot recommend Big Bs enough!Installed new faucets and replaced on/off valves under bathroom sink and toilet repair -They do a great job & they do it right. Jesse was super professional and so nice. He took the time to explain what work he would be doing and why. I would highly recommend Big Bs!

Review 155 (2024-02-06 - Rating: 5)
Great company! I can see why theyre so highly Rated. Juan came to service an issue we had with a bathroom handle that wasnt turning off and was very friendly and thorough when answering questions. Thank you Juan for being so flexible and coming the same day just shortly after our call, especially with this heavy rainy weather. Will recommend you and call again if needed!

Review 156 (2024-06-20 - Rating: 5)
Daryl and Eliah were awesome! Solved my issue and gave me some solutions! I do not often review but this company rocks!

Review 157 (2024-09-30 - Rating: 5)
Excellent service! Didnt feel overcharged and the quality of work was great. Will recommend to friends and neighbors.

Review 158 (2024-06-29 - Rating: 5)
Brandon did an amazing job! He was very professional. He showed up on time as well as completed the job diligently and on time.

Review 159 (2024-04-19 - Rating: 5)
The crew were very professional, clearly communicated what/how they intend to complete the job, they keep the job site clean and all was completed as expected. This not the first time I have contracted work with Big B’s - with the attention to detail I have contributed to receive, I will call them again if/when the need arises.

Review 160 (2024-09-26 - Rating: 4)
Was a little difficult getting the appointment. The tech fixed our facet so I am happy with the service.

Review 161 (2023-11-08 - Rating: 5)
Brandon was very professional, explained all the options and steps very thoroughly. Made the process quick, fast and easy. Awesome guy to have help us in our time of need as we are a busy family of four and constantly on the move. The entire process was handled with respect and genuine care from start to finish from the representative/ dispatcher, Thomas to Brandon. Will definitely be returning to this company for all future needs.

Review 162 (2024-01-15 - Rating: 5)
The best! When I say the best, I truly mean the best! He was kind of very educated, and did an excellent job with my install. He was flexible about timing and the jobs because I wanted to split which items were fixed at various times. If I could give them more than five stars, I would!!!

Review 163 (2024-03-05 - Rating: 5)
Brandon was amazing! He was very thorough with us and walked us through the whole process. He was able to fix it quickly and gave us many options to think about. I highly recommend him!

Review 164 (2023-12-08 - Rating: 5)
Excellent experience. We discussed the various jobs that we required done. He presented several price options for the overall work. We chose the one that was within our budget. He grouped the tasks to minimise the impact on us. As some tasks required items to be purchased, the work was completed in two consecutive days. Good quality work, and he cleaned up after the job. We highly recommend this company.

Review 165 (2024-10-01 - Rating: 5)
I highly recommend big Bs plumbing they are very professional very courteous very honest the technician zein was truthful real and most of all very sweet to my son I highly recommend this technician to anyone

Review 166 (2024-01-01 - Rating: 5)
Big B was in touch on the timing of the service call, because it was a busy day. Once Randy arrived, he was personable, professional, and very knowledgeable and thorough! Would definitely use Big B again and recommend to anyone.

Review 167 (2024-02-10 - Rating: 5)
I am very pleased with the repairs made by Juan. He was on time and explained the steps taken to resolve my plumbing issue. He was very polite and easy to communicate with. I believe him to be a very competent plumber and will gladly welcome him back if plumbing issues arise.

Review 168 (2024-02-03 - Rating: 5)
Contacted Big B’s this morning for a clogged mainline. Zoen, the technician, showed up right on time. He had the drain cleared in just a couple of minutes. He Is very friendly, polite and knowledgeable. I’m very satisfied with his work. I will be calling Big B’s for future plumbing issues. The staff was very helpful and friendly as well.Thank you again Zoen!!

Review 169 (2024-03-11 - Rating: 5)
As always Big Bs has always got the job done. Eliah was very friendly and knowledgeable gave the best options and 1 worked out for our situation. Thanks again we will always trust the work of Big Bs 100%.

Review 170 (2024-04-13 - Rating: 5)
4 years ago, we had a foundational pipe leak that caused havoc in our home. We hired a cut rate plumber in order to save costs and went through weeks of headaches to get back to 100%.From the day Ryan came to our home (Fri.) to the day the holes were patch (next Fri.) the process was smooth and the team was friendly and knowledgable.We did a complete re-piping of the house and I think it was one of the best choices. With 2 slab leaks in 4 years and the displacement it caused, we now have the piece of mind knowing BigB will come out to repair.Having a good site manager like Rene (Ray-Knee) was important, he explained issues fully and was available when needed. Having such a nightmare with just a single re-route, I was skeptical but, from the first drywall cut (measured and straight) I knew things would be good.Thank you Shaun, Manny, and Elijah as well, I really appreciate you guys and look forward to having any one of you out next time we are in need.Choosing a plumber is not like choosing Tylenol vs. a generic brand. If you want piece of mind, a good team, and no headache, dont go throigh the cheapest plumber, you Will get what you paid for.

Review 171 (2024-04-06 - Rating: 5)
Zoen is professional and knowledgeable. Thank you for coming out so fast to take care of my clogged sink drain. BIG s Plumbing has a very nice staff. Thank you again for taking care of my issue.

Review 172 (2024-03-13 - Rating: 5)
Great experience with Jesse. He installed a tankless water heater and filtration system. We found him to be extremely professional, knowledgeable, hard-working, and provided quality work! We highly recommend Big B’s plumbing. 😁

Review 173 (2024-06-14 - Rating: 5)
Thank you Zoen… ok I suppose snaking a toilet is not a big deal for you but for me it was a life saver!! THANK YOU.. I called late in the day yesterday and you were here fairly quickly the next day. Zoen was knowledgeable and friendly… got the job done quickly… thank you again… I’ll definitely refer your business and call again in the future!!

Review 174 (2024-05-08 - Rating: 5)
My kitchen sink had a blockage at one of my rental properties. The tenants were unhappy with the last two plumbers that I hired to fix things. I owned and managed properties for 40 years. I have dealt with hundreds of plumbing companies over the years. BIG Bs is the best company that I have every hired for plumbing service. Dont waste your time with other company. Just call Big Bs and save you some stress.

Review 175 (2023-12-26 - Rating: 5)
Zoen did very well in communicating what he needed for his approach in meeting my plumbing needs.Very well dressed, well mannered, very professional.Explained in detail what he was going to do and what the cost would be.Did a great job and only took him less then 30 minutes to snake out a main drain.Very happy with results.I also gave him a bag of oranges for his kindness and service.Thank you Zoen.

Review 176 (2024-11-02 - Rating: 5)
Brandon Tech , was prompt on time .He was respectful of my carpet and wore shoe covers. He was very professional and honest about my options with my water heater. This is the second time I had Big Bs come out for two different problems. Both time I was extremely happy with my service and the price was affordable. I highly recommend !!!

Review 177 (2024-02-04 - Rating: 5)
Well let me start pff by saying Big B’s plumbing technician Zoen was very respectful and very professional. He was able to troubleshoot my main line backup within minutes. He was able to fix my clogged up issues pretty quickly. I will definitely recommend Big B’s plumping for all your plumbing needs!!

Review 178 (2023-10-19 - Rating: 5)
These guys were awesome. Fast, polite, great communication, great value. The tech was super cool and went the extra mile for me. Half the cost of the competition and same day service compared to two days wait. Will definitely use them again. 100% score.

Review 179 (2023-01-02 - Rating: 5)
Very positive experience I have with Big Bs Plumbing. We had a slab leak 2 days before Christmas. Big Bs Plumbing responded quickly. Their technician (Ryan S.) was very knowledgeable, courteous, patient, and punctual. He was able explain his diagnostic and the repair process in great detail. He made sure we understood what was involved. We appreciate his professionalism. Thank you, Ryan (2.0)

Review 180 (2023-12-28 - Rating: 5)
Ryan from Big Bs came out got are old water heater working but it was in bad shape and eventually would need to be replaced. He came back out after Christmas and installed a new water heater. He did a fantastic job on both calls to the house, an overall good person.

Review 181 (2024-06-25 - Rating: 5)
Had a great experience with Big Bs Plumbing. Very professional service and outstanding work. Will definitely use them again.

Review 182 (2024-02-10 - Rating: 5)
The technician Zoen was friendly, efficient and courteous. He worked quickly to resolve my issue. I have used Big B Plumbing before and have always been satisfied.

Review 183 (2023-11-13 - Rating: 5)
Randy Porter was great! Explained everything that was going on and what he could do to fix it. Showed me the pictures too! Very reasonable pricing and customer service exceeded my expectations by the staff. My plumber for the last 23 years recently retired so I have found my new plumber!

Review 184 (2024-07-12 - Rating: 5)
Brandon was thorough, knowledgeable, and proficient. He took his time to do the job right and gave good suggestions to avoid plumbing trouble in the future. I appreciate his work and his company. Big Bs will be my go to plumbers for years to come.

Review 185 (2024-08-06 - Rating: 5)
Zoen was professional, quick and efficient and did a great job quickly diagnosing and fixing the problem.

Review 186 (2023-09-09 - Rating: 5)
Zoen was great! He came out and reviewed the situation, could not find any problems even though the sink had backed up some days before, and gave me some options if I wanted him to do something anyway. He was very friendly and professional there whole way through. Will definitely contact him and Big B’s again if I do run into the issue further!

Review 187 (2022-12-03 - Rating: 5)
Brandon and Ryan were very knowledgeable and informative about installing my gas fireplace logs with burner unit. They were conscientious about my preferences and they didnt leave a mess. Most importantly, I was able to contact them directly if I needed to change the time or was running late. I was always kept in the loop. I really appreciated the full transparency they provided. I would absolutely use them again and recommend them highly without any reservations.

Review 188 (2024-11-05 - Rating: 5)
Great customer service from the start. Juan was super helpful and did a great job. Extremely efficient and very professional. Highly recommended!

Review 189 (2024-02-17 - Rating: 5)
Great service! Brandon was very helpful, friendly and professional. He was very thorough and explained the different options I had. I will definitely call Big B’s for my future plumbing needs.

Review 190 (2023-01-27 - Rating: 5)
We used Big Bs plumbing to install a whole house water filter. It could not have been a better experience. I love the total communication they have letting you know when and who will be out to your house. They provide constant updates so you dont need to wait around for a span of 2-5 hours waiting for the plumber to show.Jesse Russel was great. He was professional, knowledgeable and answered all of my questions and laid out the prices for all my options. I am impressed with the quality and cleanliness of his work. The setup looks outstanding and we could not be happier!I am only going to use Big Bs plumbing from now on!

Review 191 (2023-12-13 - Rating: 5)
Jesse was great! He was able to install the new water heater same day! He also explained every detail of the job and did an amazing job installing it. I couldn’t be more happier with the job he did. I highly recommend Big B’s Plumbing.

Review 192 (2023-06-13 - Rating: 5)
Randy was great. Very knowledgeable, pleasant and professional. He had to work a miracle on our front bathroom due to poor installation by the builder years ago. He did a great job! Highly recommend Big B’s Plumbing.