Osborne Co

Photo of Osborne Co

Located in Moreno valley, California

Address: 16067 Sunnymead Boulevard #177, Moreno Valley, CA 92553, United States

Phone: +1 951-418-2883

Rating: 4.9

Categories

  • Plumber

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    Osborne Co. is the top-notch plumber service in Moreno Valley. I found myself in a bind needing an urgent plumber at my home, so I reached out to Tanner. Though it was my first time utilizing their services, a friends recommendation led me to trust him. And boy, was I impressed! Tanner was swift in his response, carried himself with utmost professionalism, and even gave me some advice that helped me fix the issue myself. Later, I faced another separate problem at my rental property and had to call Tanner again. True to form, he was quick to respond, arriving the very next day to sort everything out. His charges were quite reasonable too. I will absolutely turn to Osborne Co. for any future plumbing issues, and I cant recommend them highly enough to others.

  • Review 2 (2024-11-02 - Rating: 5)

    Brandon from Osborne Co. is a third-generation plumber with a deep understanding of how plumbing operates. This friendly and informative professional doesnt mind breaking down the process for his clients, which I found to be a valuable trait. He offers reasonable prices, a welcome relief in these inflationary times. He handles his tasks promptly, leaving no mess behind, and his past repair work remains intact. I would highly recommend him to anyone in need of a plumbing service. On a previous occasion, Tanner, our plumber, showed professionalism and a positive and friendly demeanor. He has a thorough knowledge of his craft. He was punctual and even returned with the necessary parts to repair our malfunctioning shower faucet handle. His work was commendable and he maintained cleanliness in his workspace.

  • Review 3 (2024-10-30 - Rating: 5)

    I had a problem with my bathtub; the stopper was stuck and wouldnt allow the water to drain, not even at a slow pace. To make matters worse, a holiday weekend was just around the corner. However, Osborne Co. was able to schedule a Saturday appointment for me, which I greatly appreciated. The plumbers, Brandon and David, arrived punctually and were ready to tackle the job. They showed great professionalism and friendliness. They took the time to explain what had caused the problem and gave me advice on how to avoid such issues in the future. The stopper needed to be replaced, and they were considerate enough to ensure it matched the color of my faucet and handles. Fantastic work! My experience with them was extremely positive and I would highly recommend Osborne Co. for anyone in need of reliable plumbing services. We were beyond satisfied with their service.

  • Review 4 (2024-10-14 - Rating: 5)

    When you need proficient plumbers who handle you and your home with utmost respect, look no further! We needed several modifications in our bathroom for it to be fully accessible for a person with disabilities. Working with Brandon, Grant, and Tanner was a fantastic experience, right from the initial conversations till the final installations. They expertly fitted all the features swiftly and also ensured the grab bars were positioned exactly where required. I wont hesitate to get in touch with them again - in fact, Ive reached out to Osborne Co. multiple times already. They definitely have my wholehearted recommendation! A solid 5 stars!

  • Review 5 (2024-10-13 - Rating: 5)

    10 out of 10! A while back, my main water pipe burst during a heavy snowfall. The only expert who responded to my distress call was Brandon. He worked non-stop to get my house functioning again. I cannot express how impressed I was at that time. However, I misplaced Brandons contact details over time and found myself needing urgent drain services. Guess who came to my rescue again? Yes, it was Brandon! The level of professionalism and quality of work they provide is clearly a family tradition in this business. I wouldnt think twice about hiring them again. Their service is top-notch and truly professional. I appreciate their outstanding customer service! I had another visit from Brandon today, and the customer service was excellent as always. I have absolute confidence and trust in his skills. I am now gearing up for another major project, knowing it will be handled correctly!

  • Review 6 (2024-12-24 - Rating: 5)

    Just recently, I found myself dealing with a leaky main water valve in my home. In my quest for assistance, I reached out to several companies, but it was only Tanner who showed a genuine willingness to help. Unlike other companies that gave vague responses, Tanner was ready to commit his time to resolve my issue. True to his word, Tanner arrived promptly and immediately began to diagnose the problem. He provided a detailed explanation of why the pipe had burst and gave a transparent breakdown of the repair costs. In no time at all, my plumbing was back in top shape, thanks to Tanner. His straightforwardness, amicable demeanor, and problem-solving approach left a lasting impression on me. His dedication to his work was truly commendable. I was genuinely grateful for his help!

  • Review 7 (2024-10-03 - Rating: 5)

    Should you require efficient and swift plumbing services, dont hesitate to get in touch with this particular plumbing company. I had installed new washers four times, and yet the water kept gushing out fast, despite the line being shut off. At this point, I reached out to the company and scheduled a time for them to come over to Moreno Valley. To clarify about any service fee, I called them back. They informed me that they would need to first assess the problem. Subsequently, Brandon arrived, evaluated the issue, and provided me with a very reasonable estimate to fix the problem and install a new frost-free outdoor faucet. He managed to resolve the issue and had the new faucet installed within an hour. It was all done so swiftly. I will certainly rely on their services for any future plumbing problems. Good job, and excellent work!

  • Review 8 (2024-10-20 - Rating: 5)

    From the initial call to the final tidying up after the job, Osborne Co. stands out as the most proficient, informed, and effective company Ive had the pleasure of dealing with. David, their repair specialist, was punctual, amiable, and diligent in diagnosing the issue with our washer drain pipe. We initially suspected it was the septic drain, but David proved to be a real Sherlock Holmes and located the leak in the wall of the drain pipe itself. He made a quick trip to get the necessary parts and managed to completely fix the problem, conduct tests, and clean up, all in less than 2 hours. I wholeheartedly endorse Osborne Co. Kudos to David and the team for their superb service!

  • Review 9 (2024-11-18 - Rating: 5)

    Osborne Co. will be my go-to for any future plumbing requirements in our home. I reached out to them late one day, and they arrived by noon the next day. Weve been dealing with a persistent odor issue whenever someone used the shower. We tried several different renowned plumbers to no avail. Not only were they expensive, but they also couldnt resolve the issue. However, William from Osborne Co. identified and rectified the problem within an hour, and the cost was remarkably reasonable. It was such a relief! William was exceptional - courteous, well-informed, and took the time to address all my questions and worries. There was another issue that I was convinced needed fixing, but William informed me that it was not necessary. He couldve easily performed the repair and charged me a hefty amount, but he chose to be honest. I wholeheartedly endorse them and will not hesitate to reach out if their services are needed in the future in Moreno Valley.

  • Review 10 (2024-12-06 - Rating: 5)

    On a weekend morning, I discovered an underground water leak in my yard. I reached out to numerous plumbing services that claimed to offer round-the-clock emergency assistance, but none were available until the following week. Thankfully, Grant from Osborne Co. returned my call and arrived within an hour to assess the situation. He identified the issue professionally and clearly outlined the necessary steps for repair. There were multiple complications to navigate, but Grant and the rest of the team managed to resolve them all. The entire repair process was conducted with utmost professionalism and efficiency by Osborne Co.

  • Review 11 (2024-10-16 - Rating: 5)

    This is a subsequent review, after having called for a plumber due to backed-up toilets. Grant was prompt in his response, coming to Moreno Valley promptly and efficiently unclogging the toilets using a plumbing snake to remove handi-wipes. As always, his work was commendable. A few days later, when our toilet started hissing, I reached out to Grant again. He was quick to rectify the issue, installing a new flush valve. Tanner, another worker, honored the warranty without any qualms. If youre seeking a top-notch plumber in Moreno Valley, Osborne Co. is definitely the one to call. They are true professionals, always punctual, honest, and reasonably priced. Brandon and Grant did an exceptional job that left me amazed at their speed and efficiency. They installed a main line of 15 feet, two new toilets, and a kitchen faucet. They were punctual and offered great prices. So, if youre looking for an excellent plumbing service, youve found the right company in Osborne Co. Grant makes sure everything is explained in great detail. They are indeed the best plumbers in Moreno Valley. They deserve a 5-star rating. Keep up the good work. Over time, the team at Osborne Co. has only improved. If youre in need of fast, professional plumbers, look no further. Youll be glad you chose them.

  • Review 12 (2024-09-24 - Rating: 5)

    I stumbled upon this exceptional plumbing service by chance, when my water heater failed about 4 years ago. The very next day, they replaced my faulty unit with a new, gas, tankless one. Since that time, Ive needed their expertise for other plumbing repairs and even a gas leak at my mothers residence in Moreno Valley, which I detected during her absence. I contacted Grant and he arranged the repair promptly! Both Tanner and Grant have demonstrated professionalism and responsiveness every time their services were required. If youre in need of any plumbing services, these guys are your go-to. They handle everything with speed and professionalism, all at a reasonable price. So grateful for Tanner and Grants assistance!

  • Review 13 (2024-10-11 - Rating: 5)

    Superb service by Osborne Co! Look no further for your plumbing needs. A couple of days back, I had a problem with my toilets backing up. I initially reached out to a highly-rated company I found on Google. Their representative came over, didnt inspect the interior or anything else, and immediately concluded that I needed a new septic tank. He claimed that dirt had accumulated in my tank and it could be replaced for a hefty sum of $6500 or more. To add insult to injury, he charged me $200 for this assessment, despite no prior information about such a fee. Feeling unsatisfied, I decided to contact another company. Their technician came, thoroughly inspected my septic tank, and informed me that there was no major issue with it. Yes, it was old and would need replacement eventually, but that was not the cause of the toilets backing up. His opinion was that there might be a blockage between the house and the tank. He then recommended Osborne Co. I called Osborne Co. and spoke with Tanner early in the morning. I had an appointment for a medical treatment in Moreno Valley but assured him I would be home by 1PM. I rang up Tanner upon reaching home just past 1PM, and he assured me someone would be dispatched promptly. Within half an hour, William and Grant arrived. They efficiently resolved the issue in less than twenty-five minutes, restoring the flow. I am genuinely impressed and would highly recommend Osborne Co. for all your plumbing needs.

  • Review 14 (2024-12-30 - Rating: 4)

    Hey there everyone!! just wanted to share a bit about my experience with the plumbing services i got. this company, that i would definitely suggest to everyone, was fantastic to work with. their top-notch plumber, now known as brandon, is a true professional - very effective, straightforward, and empathetic. just an all-around great guy. hes always quick to respond and gets the job done in no time. brandons a standout plumber and a huge relief to have around, especially in those emergency situations. ive been using their services for the past few years and i get in touch with them anytime theres a problem with my boiler. im really pleased with the services they provide... brandon, youre doing a tremendous job with your excellent service and support. youre truly remarkable!!!

  • Review 15 (2024-07-30 - Rating: 5)

    We were fortunate to have William address our faulty plumbing at Osborne Co. in Moreno Valley. He demonstrated excellent skills, professionalism, punctuality, and efficiency. It was incredibly reassuring to have a plumber of such high standard take care of our plumbing needs. This plumbing company, even under new leadership, continues to deliver top-notch service. We would unquestionably turn to their services again. Thank you!

  • Review 16 (2024-07-18 - Rating: 5)

    Our water heater was not performing optimally and Brandon from a reputable plumbing service company expertly pinpointed the problem and proposed several solutions. We finally chose to substitute our aging water heater, which was already in its ninth year. Brandon was thorough in his work and delightful to interact with. I strongly suggest their services! Thanks, Brandon, for your excellent work! Its clear that the new administration in this plumbing service company in Moreno Valley is dedicated to delivering exceptional service.

  • Review 17 (2024-10-06 - Rating: 5)

    We reached out to tanner on a weekend afternoon regarding our tankless water heater that had suffered damage during a snowstorm. amazingly, less than a day later, our replacement was already installed. tanner was the only plumber who provided helpful insights over the phone about what the potential issue could be. following our conversation, we re-inspected and found that, just as he had suspected, one of our pipes had indeed cracked. we promptly ordered a new tankless water heater to be installed the following day. bright and early the next morning, david and william arrived with the new unit and promptly installed it. we would certainly recommend their services as everyone we interacted with was highly professional and well-informed.

  • Review 18 (2024-09-19 - Rating: 5)

    We reached out to Osborne Co. after an unsuccessful attempt to install our kitchen sink ourselves. Within an hour of our call, William was at our doorstep. He not only fixed the damaged valve but also managed to finish the sink installation, added brand new supply valves to prevent future issues, and even installed the garbage disposal. And boy, were we relieved that he did! The new sink had a different height, which required some additional piping that William completed in no time at all! We were blown away by the high-quality service and the end result. We cant recommend them enough! Thanks again, William!

  • Review 19 (2024-08-23 - Rating: 5)

    My water heater gave out on a Sunday evening in Moreno Valley. I immediately placed a quote request with Osborne Co. first thing Monday morning. By midday, two professionals, Brandon and Tanner, were at my doorstep ready to assess the situation. They gave me a quote, which I happily agreed to, and replaced the faulty water heater that very day. The process was seamless. Both Brandon and Tanner were honest, straightforward with their pricing, and their work was commendable. I couldnt have asked for a better service.

  • Review 20 (2024-07-17 - Rating: 5)

    The plumber, Tanner, was exceptional. He was knowledgeable, professional, and communicative. It was a breath of fresh air that he didnt continuously push for upselling. He finished the job swiftly, which was greatly appreciated. If this is the level of service I can anticipate from Osborne Co., Ill unquestionably be utilizing their services going forward in Moreno Valley. Thanks for being incredibly supportive, team. Your hard work is sincerely valued.

  • Review 21 (2024-07-10 - Rating: 5)

    Brandon, Grant, David, and the rest of the Osborne Co. team are simply top-notch! Their attention to detail is second to none, and they are always striving to keep up with the latest plumbing technology to better serve their customers in Moreno Valley. Under new management now, the company is doing an outstanding job. Keep up the great work, guys!

  • Review 22 (2024-10-07 - Rating: 5)

    Everything went smoothly. Around two years ago, we had two on-demand tankless water heaters installed as our old one started to show signs of failure. The plumber we hired at that time suggested installing two units instead of a single large one for a built-in backup in case one breaks down. However, he didnt program the second unit correctly, and it didnt function when the first one showed a code error. Despite my attempts, he didnt return my calls. So, I turned to a friend for a recommendation and Osborne Co. was suggested. Even though it was beyond their usual working hours, I received a call back within 15 minutes. David was at my house within an hour to temporarily fix the first unit, and the office promptly arranged a follow-up appointment for the next day to diagnose and rectify the issue(s). Prior to the appointment, the office called me to confirm the timeframe, and then David called again to provide a more precise ETA. He was courteous and immediately put on foot booties before entering the house. He diagnosed and rectified the problem, although it took a bit of extra time since he had to contact the manufacturer for some programming assistance. This was understandable as they dont usually deal with this specific system. It was a bit frustrating knowing that the original installer, who frequently deals with this particular unit, had not programmed it properly. David then took the time to explain everything to me in simple terms. To my surprise, the bill was about half of what I had expected. Exceptional service from a fantastic company and staff! I would highly recommend them!

  • Review 23 (2024-10-24 - Rating: 5)

    Brandon was exceptional. He showed up exactly when expected, was friendly, super professional and easy to converse with. brandon was perfectly fine with taking time to listen and respond to any queries and didnt mind our watchful eyes while he was on the job. brandon handled our shower with careful consideration as he replaced the cartridge, which thankfully enabled us to finally manage the water flow. He didnt dilly-dally and the cost was absolutely fair, matching exactly what was quoted on our bill. osborne co. was suggested to us by a trusted tradesman and we couldnt be more satisfied with the way we were treated from booking, evaluation and work completed. We will certainly reach out to them again for any future plumbing requirements!

  • Review 24 (2024-10-28 - Rating: 4)

    Osborne co did a top-notch job fixing up my front yards water supply box. i suspected it had been dripping for some time. the job was tough, as they had to dig by hand because of the muddy ground. the pipes, nearly 3 feet under, were in a sticky mess. but, when tanner and brandon wrapped up, the place was so tidy, you couldnt tell there was ever an issue. i cant thank these guys enough.

  • Review 25 (2024-06-27 - Rating: 5)

    My water heater was acting up and grant showed up promptly, getting right down to business. he took the time to explain what was going on and the necessary steps to fix it. Afterward, he broke down the issue with the faulty piece and why it wasnt functioning. grant was both polite and professional.

  • Review 26 (2024-10-30 - Rating: 5)

    On a quiet Sunday morning, I noticed a leaking pipe that was directing water to my hot water tank, which resulted in water accumulating in my furnace room in my finished basement. I quickly turned off the water supply to the tank and started searching for plumbers online. I came across a service and reached out to David, who arrived at my Moreno Valley home within the hour. David not only fixed the problematic pipe but also took care of another pipe supplying water to the tank that was starting to corrode. David is not just prompt and reliable, but also tidy and reasonably priced. I would highly recommend his service for all your plumbing requirements. Appreciate your help, David.

  • Review 27 (2024-10-27 - Rating: 5)

    I contacted a local plumbing company because my 4.5-year-old Rheem water heater started to leak from the bottom. Brandon did an excellent job kick-starting the warranty process with Rheem and ordering a replacement. The new unit arrived quickly and David and Tanner were punctual for the installation appointment. They were comprehensive, well-informed, professional, and efficient in their work. I wouldnt hesitate to recommend this plumbing company for any water heater tasks. I appreciate the excellent job they did!

  • Review 28 (2024-10-09 - Rating: 5)

    Our commercial property in moreno valley was recently hit with a water bill that was five times the usual amount. the local water provider suggested we reach out to osborne co. for leak detection. brandon was dispatched to our site, armed with a thermal infrared camera and a sound unit, to uncover an underground water leak beneath our buildings concrete floor. after this, leak testing was conducted using helium and air pressure. the following day, brandons team, including grant and tanner, arrived to mend the leak. they tested the water piping of our building for any additional leaks. brandon then sent us a report of their findings via email. following their advice, we got in touch with our water provider and were able to secure a significant credit on our water bill. the osborne co. team of plumbers who specialize in leak detection and testing are second to none. their meticulous and intelligent approach to plumbing is unlike anything ive encountered before. these guys are the best in the business.

  • Review 29 (2024-06-16 - Rating: 5)

    William and Tanner, a friendly duo, were a bit late but they promptly notified us as soon as they arrived at our building. They immediately got to work, replacing our aging 17-year-old water heater with a fantastic, high-efficiency 50-gallon model. They also repaired a pipe that oddly had three pressure valves, and then installed a copper line to our refrigerator, which was a wonderful addition. Were planning to call on their services again soon for our basement bathroom and for fixing the old cast iron drain under our kitchen sink. This will ensure we dont encounter any more problems in our charming, vintage home here in Moreno Valley. The financing options they offered us were also very reasonable.

  • Review 30 (2024-07-14 - Rating: 5)

    The cost was reasonable. david then took the time to demonstrate how to maintain the trap on my own, saving me from unnecessary future costs of calling for professional help. he also offered invaluable suggestions on how to prevent my basement from flooding during heavy rainfall, an issue that has been plaguing me for a while. his honesty was refreshing and his expertise in plumbing was evident. i would recommend his services in moreno valley.

  • Review 31 (2025-01-06 - Rating: 5)

    I reached out for a plumber due to a problem with my boiler and Brandon knew right away what the issue was as soon as I explained it. He scheduled a time to come to my home in Moreno Valley to resolve it and he did exactly that! Brandon was extremely knowledgeable and took the time to walk me through each step of the repair process. His prices are very fair, and hell let you know exactly whats needed without any unnecessary extras. From now on, hes going to be my go-to plumber for any issues that may arise. Brandon truly embodies the kind of professional you want to arrive when youre dealing with a stressful situation, he has a knack for putting you at ease by quickly solving the problem! A huge thank you to him!