Ferris Family Plumbing and Repipe

Located in Mission viejo, California

Address: 24451 Ardisa, Mission Viejo, CA 92692, United States

Phone: +1 949-584-8772

Rating: 5

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Review 1 (2024-11-08 - Rating: 5)
If you want a real skilled plumber working on your repipe, who knows how to spot, as well handle surprise challenges, you might want to consider Ferris Family Plumbing over the repipe shops. I found Joe the owner, very knowledgeable, honest, and straightforward. His repipe quote was competitive with the repipe shops, and because of his knowledge you may save much more overall with him.Listening to Joe, here is some of what I learned that holds true from what others said. Joe has much more great advice to offer, but Ill let you ask him yourself :)First, if you’ve had a leak in your copper pipes, you are going to have more leaks, especially with any pipes near the same age. Save yourself from continual plumbing service calls and potentially serious water damage costs, and just make the investment to repipe. Don’t make the false assumption that insurance is going to cover damages from a water leak, even if they do there is going to be a big cost to you that you’ll want to consider carefully before claiming it.PEX verse CopperThere’s evidence to suggest PEX will outlast new copper, but who can really know for certain? What is certain is that PEX has been around for quite a while now and has a good reputation. PEX is less expensive, and is easier to work with, which translates to a significantly less expensive repipe. (Not that repiping is cheap, just more expensive with copper.) PEX, however, cannot be used outside the house, and L grade copper would typically be what a good outfit will suggest for outside in most cases.PEX System TypesPEX A, had some issues years ago from paining their piping, but that has since been corrected. And Uponor, the premier provider of PEX A, stood behind their product to make things right with their 25-year warranty. PEX B is a fine system as well, but I found it much harder to find providers and more tricky to work with yourself. Per code installers should insulate the pipes at least anywhere there is possible UV exposure (think if any light gets into your attic) and they should regularly strap down the PEX piping throughout the walls and attic.Stub Outs (interior lines coming out of the wall)Stub outs can be straight PEX to the angel stop (valve). Copper stub outs do look a bit better as it is more ridged, and easier to change valves with traditional tools, but then you have the challenge of the copper stub outs eventually wearing out and needing to be replaced which is more difficult. As far as looks, PEX stub outs look fine and who really sees the valves under the sink or behind your toilet anyways. If you are doing PEX stub outs, go with a high-quality angle stop like Dahl to minimize replacing over time.Valves inside the WallsYou’ll want the PEX to connect straight to the shower and tub valves as they are inside your walls, and should consider replacing them if they are not new or a top brand. Moen seems to lead the pack in quality. I’ve found Moen and Kohler will both send you new cartridges for free when they start to fail many years later and you write them. Cartridges are pretty easy to replace, just remember to turn off the water first :)Patching and TexturingRepiping is evasive to a house. You want to make sure the installer stands behind their patching as well, which you can see by the reviews if customers are complaining. They normally don’t paint, which is pretty easy to do yourself. After the holes have been cut from the installation, and before they return to repair the holes, take the pieces of drywall to Home Depot and have them mix up some matching paint.As you can probably guess, Joe passed with flying colors on all of these.

Review 2 (2024-10-14 - Rating: 5)
Joe and his team are awesome. Professional, efficient and super trust worthy. We had a great experience. I highly recommend this company.

Review 3 (2024-03-25 - Rating: 5)
I am so grateful to Joseph and the team at Ferris Family Plumbing! Joseph was able to fit me into his schedule quickly to take a look at my dripping bathtub faucet. He discovered that my cartridge was very old-school, and he needed to do some research to track it down. Well, he pulled together his resources and was able to find it within 24 hours! He was flexible with my timeline to come back to replace the cartridge and he got it fixed. He was so friendly, helpful, honest, and AFFORDABLE- which was especially refreshing after the number of plumbing companies I had out who wanted thousands of dollars for the work. I have been looking for a reliable plumber since I bought my home 4 years ago and I have officially found him. I will always call Ferris Family Plumbing in the future. Thanks Joseph!

Review 4 (2023-07-12 - Rating: 5)
Called on a Sunday when my water heater started leaking in the garage. Although he was not able to come out that day he did tell me how to turn the water off from the supply line which I appreciated. Made my situation no longer an emergency. Came out the next day and gave me options on a replacement with no upsell. Decided to go tankless and they installed in one day. There were some issues that arose during installation based on how our house ventilation was built but they worked through all the issues at no additional cost. Even decided to go with a higher end model before final install which they took in stride and went back to the warehouse to do the exchange. Final product looks great. I would recommend and will use for future plumbing needs.

Review 5 (2024-01-19 - Rating: 5)
Wow, I just cant say enough good things about Joseph Ferris! Over the 3-day weekend, we had a hot water heater emergency and needed someone to help us. Joe came out over the weekend, assessed the situation and was able to order a part and turn our water back on. He made a follow up visit to install the part and then we had hot water! He is the best and lives locally in Mission Viejo, so thats a plus.

Review 6 (2023-01-13 - Rating: 5)
Developed a slab leak just before Thanksgiving. Needed a re-piping of my home. Joe showed up with his crew and assured me we would again have hot water by the end of the day. He delivered. If you have never experienced a re-piping, it is very traumatic. You will think your house is destroyed and will never be the same. When the second of Joes crew showed up to repair the drywall, they did such a great job I defy anyone to find the repairs.Impressive job all around. Joe was present and responsive at all times and I highly recommend him for your plumbing needs.

Review 7 (2022-06-11 - Rating: 5)
We had a problem with one of our toilet wax rings and Joe came out to fix it. He was so professional, prompt, and paid attention to detail. Made time to fit us into his schedule, texted that he was on his way with an ETA, arrived early, diagnosed and described the problem, fixed the issue, and cleaned up. We were so happy with his service that we had him take care of our other bathroom toilet as a preventative measure. We highly recommend Ferris Family Plumbing. Excellent service with attention to detail, honest, fair and nice!

Review 8 (2023-08-22 - Rating: 5)
Ferris is excellent! They have specialized equipment and located my mystery leak in the slab. (Mystery because the water was flooding my front yard.) Ferris showed up on time, worked quickly and made amazingly clean cuts where they had to access the pipe; even saved the drywall for me to be able to use. They finished, had my water back on within hours and left a tidy work space. Ferris is clean, thoughtful, fairly priced and I highly recommend them.

Review 9 (2023-03-23 - Rating: 5)
Super pleased with my experience! I called this morning, texted photos of the main shutoff valve, received a quote within 20 minutes and got lucky Joe was able to squeeze me in his schedule same day! I had my new shut off valve handle installed by 2pm! That’s customer service and for very fair pricing. Before and after photos below.

Review 10 (2021-12-12 - Rating: 5)
I am so pleased. We had an issue for a few weeks with our sink that my husband attempted to fix. Joe was able to give us an appointment in less than a week, showed up on time and completed the repair quickly. So pleased. He charged exactly what he quoted. I will for sure recommend and use them for future plumbing needs. Excellent service 👍

Review 11 (2021-09-24 - Rating: 5)
We have used Joe on many occasions for both our home and rental properties, and he is amazing. He has done everything from unclogging drains to completely remodeling two bathrooms for us, as well as working on our outdoor irrigation and drain systems. He is a perfectionist who makes sure everything is done right, he is professional and friendly, and he is extremely knowledgeable and honest. I highly recommend Ferris Family Plumbing.

Review 12 (2022-11-10 - Rating: 5)
Owner Joe came out with his crew to install a complete home plumbing install. Very knowledgeable and him and crew were very clean,hard working, and did a fantastic job. I highly recommend the company. Thank you, Joe and crew.

Review 13 (2021-09-22 - Rating: 5)
Joe is the best plumber I have ever used. We started with a repair of our hot water heater. He came on a Saturday and did not upcharge us for a weekend visit. He was fair with his pricing and always communicated. I decided to ask him if he could give us a quote on moving a hot water heater as part of a remodel. He did such a good job that I asked to help with all plumbing associated with our remodeling all three bathrooms. It has been a complicated and challenging remodel at times. Joe has always figured it out and has never said no, no matter how difficult the challenge was. He has a great attitude, shows up on time, communicates and is fair in his pricing. I highly recommend him.

Review 14 (2021-09-15 - Rating: 5)
Joe Ferris is awesome! He is my go to plumber. He has done numerous plumbing jobs at my house and rental home. He is always on time, gives fair prices and is very responsive to my phone calls. I highly recommend him for any plumbing job, you won’t regret it. I have referred many friends and neighbors and they couldn’t be happier.

Review 15 (2021-11-12 - Rating: 5)
A friend referred Ferris Family Plumbing. I am glad they did. I Explained the scope of work needed and they provided a quote. They were the best quote I received. Joe did quality work. He was also patient to answer my questions and left everything spotless. I have a few additional plumbing services and I will ABSOLUTELY use them again.

Review 16 (2021-09-22 - Rating: 5)
I called Joe last Saturday afternoon when my kitchen sink clogged. He came a few hours later, when he could. Even though it was Saturday he did not charge extra. He had the perfect sized tools that fit in the limited space. He worked efficiently and told us what the problem was so I would not cause that exact problem again. He is courteous, professional, helpful and affordable. We will call on Joe the next time we have a plumbing problem.

Review 17 (2021-12-29 - Rating: 5)
Our water heater blew on Christmas Eve. Found Joe on a Facebook city group after posting for any recommendation. He replied to the post directly and we called straight away. He was at our house 90 minutes later with a quality replacement unit. On Christmas Eve! Other companies quoted $300-$500 more and couldn’t come until after the holiday weekend. Highly recommend. Honest, clean, and prompt. Will definitely be using him again for the “honey do” list.

Review 18 (2022-02-23 - Rating: 5)
I had a slab leak in my kitchen with some leaking in my garage . I called Ferris Plumbing Joe responded quick and was able to come to my house and explain my situation. I chose to have my house repiped. Joe explained the whole process and what it entailed. He assured me the house would be repiped and the following week dry walled. Joe was there the whole way through this situation and made sure we were satisfied. I rate Ferris Plumbing a ten out of ten .

Review 19 (2022-11-09 - Rating: 4)
I had a good experience with Ferris family plumbing service . joe was very helpful and friendly. Him and his team did an excellent job . I really recommend him for any of plumbing issues.

Review 20 (2023-03-23 - Rating: 5)
Joe did a great job replacing old valves and repaired our 30 year old faucet. We highly recommend him and his company!

Review 21 (2024-05-01 - Rating: 5)
If you want honesty, reliability and a great job, Ferris Family Plumbing is who you want to do the work on your plumbing.

Review 22 (2023-11-08 - Rating: 5)
Joe was prompt and professional while taking time from a bigger project to restore hot water to our home. Will be calling on Joe again.

Review 23 (2023-10-23 - Rating: 5)
Ferris Family Plumbing quickly and expediently did our plumbing repair. They did an excellent job at a very fair price

Review 24 (2022-11-10 - Rating: 5)
Joe was awesome, polite, on-time and new what needed to be done. We will recommend him to our friends and family! Thank You Joe!

Review 25 (2021-09-17 - Rating: 5)
Joe was great! He fixed the problem in no time, and was professional and efficient. Not only that, he had the FERRIS(T) price in town :)

Review 26 (2021-12-06 - Rating: 5)
Amazing! Joe replied to my text right away and was at my home within a couple hours...with the problem fixed fast. Price was reasonable! I can’t thank him enough! Highly recommend!

Review 27 (2022-11-15 - Rating: 5)
Joe was quick to respond, super nice, and he got the job done right. He’s just one of those guys you know you can trust.

Review 28 (2023-10-22 - Rating: 5)
Joe Ferris Plumbing was great. I had a toilet leak recently and Joe came out the same day and replaced it. He was professional, easy to communicate with and very reasonable with pricing. Will use again and I definitely recommend.

Review 29 (2023-10-02 - Rating: 5)
My new plumber! Joe went above and beyond same day water heater service to keep my family with hot water, has completed a few projects for me, and I could not be happier. A plumber that is this professional is not common in my experience. Reasonable prices, cause lets face it, you get what you pay for. Plumbing is something I like done right once! Joe is a keeper!

Review 30 (2023-03-26 - Rating: 5)
Joe is very responsive and is very professional. He was able to detect our slab leak and repair it in the same day. He has a great attitude and is low pressure. He does very good work. He is tidy and efficient. I would highly recommend him.

Review 31 (2022-10-07 - Rating: 5)
We had a small leak in one of our copper pipes and decided it was time to re-pipe the entire house. Joe and his team were very experienced with this work and did a great job. They were very respectful of our stuff while covering the floors and taping off the work areas. They worked very efficiently and completed the job in the expected time frame for the agreed upon cost. Joe was very easy to work with and took time to take all my calls and answers any questions I had. Would use again for any plumbing issues and would highly recommend to others.

Review 32 (2022-04-29 - Rating: 5)
Very responsive and fair. Did a great job and made sure everything was done right!!

Review 33 (2023-03-24 - Rating: 5)
Joe was extremely professional and resolved our shower leak issue. I would recommend Ferris Family Plumbing for any plumbing issues.