Personal Plumbing, Heating & Cooling

Located in Mission viejo, California

Address: 23881 Via Fabricante STE.524, Mission Viejo, CA 92691, United States

Phone: +1 949-401-4952

Rating: 5

Services

Identifies as veteran-owned
On-site services
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Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-01-17 - Rating: 5)
Cody did a great job fixing our pipe leak near the water meter. We have the old polybutylene pipe and he managed to reconnect it to the water meter using copper pipes and sharkbite coupling. Thanks to his hard work we can finally turn our water back on!

Review 2 (2021-01-26 - Rating: 5)
Tyler reached out by phone in response to my inquiry, and took his time to answer all of my questions in detail, down to the make & model of the shower valve that will be replaced so that I can look it up. He was able to schedule the work in a couple days. Oscar came to do the work, and he was prompt (texted on route to give us a heads up) very respectful (had face mask, shoe cover, and floor cover), and helpful (taught us how to work and adjust the new shower.). Clean up was thorough. I was not there, but Tyler called right away to let me know how things went and sent me a report with photos. We had called another two plumbers for estimates, and Personal Plumbing gave the best price. With not as many reviews yet, I took a chance, and Im glad I did! The entire process felt very personal and positive. Now we have a plumber for future needs!

Review 3 (2022-06-17 - Rating: 5)
Oscar finished work super quick. He was very kind and offered me extra services. He cleaned everything! I was impressed by his professional yet friendly attitude. It’s hard to find trustworthy and reasonable plumber but my experience with personal plumber turned out great.

Review 4 (2023-02-07 - Rating: 5)
We finally moved back to our house a couple of weeks ago from restoration after a slab leak so I can finally give a big thumbs up on the work that Personal Plumbing performed on our house. Jose was the lead plumber that initially came to find and fix the slab leak. Very knowledgeable plumber and very transparent - showed me what needed to be done and explained the steps very clearly to me. He took the initiative to get a restoration company to come right away to get the restoration project started. Then when the house insurance wanted us to install an active whole house leak detector or do repipe, we went back to Personal Plumbing for advise. Jason was the lead plumber that came to advice us and really helped us. He, too, was very professional and gave us all our available options and what was involved in all possible scenarios including estimated cost. This was our second slab leak so we took his advise on repiping the whole house, getting rid of the water heater tank that was inside the house (installed incorrectly with no drain to the outside) and having them install a tankless water heater outside. Jason also gave us the scoop on how to get the $1000 cash rebate for the water heater before the deadline past. All repiping and water heater job only took them 3 days... very quick! Their drywall guy came after them and did a fantastic job matching our knock-down textured wall. Overall, Im very satisfied with my experience with Personal Plumbing and all their work! Thanks you guys!

Review 5 (2023-06-07 - Rating: 5)
Eric was incredibly friendly and on time. Provided a solution for us without the heavy price tag. Would recommend to hire them for any plumbing job and will definitely use them for any future plumbing service.

Review 6 (2020-12-29 - Rating: 5)
They were really great. I called them with a minor issue that took about 10- 15 minutes to resolve. Tyler really listened to the nature of the issue and gave me a reasonable quote. I shopped around (just in case) and couldnt believe other plumbers gave me a quote for 1.5 to OVER 2 times as much. Who would pay $250 to $300 for a 15 minute job?? This company is trustworthy and wasnt out to gauge me. Oscar was in and out of my house in 15 minutes, easily fixed the issue, and was respectful of all COVID precautions. Thanks Personal Plumbing.

Review 7 (2021-03-30 - Rating: 5)
They were punctional, professional and reliable. Honest plumbers with reasonable costs, Tyler the owner came out and accommodated our time frame . Superb service through and through, Oscar was our plumber who was courteous and knowledgeable when it came to showing me what needed to be repaired. With a full household , he made working around everyone very easy.

Review 8 (2021-04-08 - Rating: 5)
Our garbage disposal was leaking and I contacted Personal Plumbing based on their great reviews and they were out here the next day with a new garbage disposal. Oscar did our install. He was professional, fast and knowledgeable. Personal Plumbing will definitely be our go-to plumbers!

Review 9 (2022-04-11 - Rating: 5)
The guys at Personal Plumbing went above and beyond to detect a leak in my slab and at a reasonable price. Chris clearly communicated with me through each step of the process regarding next steps, costs, temporary fix, and long-term fix. They got hot water running to half of my house while I weighed my options for repair. I would definitely use them again for any plumbing needs.

Review 10 (2022-12-01 - Rating: 5)
Jason was amazing not only did he have more knowledge of anyone I have encountered plumbing related. He waited for San Clemente water district to come and turn water off so he could his work. Super nice and expert in his field. Worth every penny!

Review 11 (2021-01-06 - Rating: 5)
I only gave this business 5 stars because 10 weren’t available! From the initial point of contact to the completed job I cannot say enough good about Personal Plumbing. Our technician, Oscar, was respectful of our home, professional and most importantly did a phenomenal job completing the work in our bathroom. Although I hope to never need plumbing services in the future, I would call Personal Plumbing again 10 out of 10 times!!

Review 12 (2021-04-22 - Rating: 5)
I highly recommend personal plumbing! They did an amazing job installing my shower Valve and tub. They were very professional, personable, organized , and there quality was on point . It’s hard to find a good plumbers out there ! So if you’ve been looking , look no more ! Personal plumber will take care of you ! I definitely will be using them from now on. And recommending them to my family and friends!

Review 13 (2022-12-04 - Rating: 5)
Elias and Daniel installed my new toilet and removed the old one. They were super nice and respectful, answered all my questions, cleaned up the work area, wore shoe covers in the house, and even took out my bathroom trash afterwards. Exceeded my expectations!

Review 14 (2021-02-17 - Rating: 5)
Hi, the people at Personal Plumbing were great. Very courteous and friendly and straightforward. Had to replace a water pressure regulator and dry the new pressure correctly. Also replaced an outdoor spigot that was badly leaking. The projects were explained and performed at the estimated cost.

Review 15 (2021-05-04 - Rating: 5)
So this morning I realized my water heater was dying. I did research and contacted various companies for quotes and information. Tyler explained the possible scenarios of what might happen and the costs of each. Which didn’t happen with a lot of the other companies. His quote was very fair and he didn’t try to upsell me. Oscar was amazing and very professional. Everything went smoothly. I would definitely recommend.

Review 16 (2021-03-22 - Rating: 5)
Recently moved into my new home and found out that the existing gas line to my pool heater had an underground leak. One quote I received was for several thousand and thats when I called personal plumbing for a 2nd quote. They came in $600 less and were very prompt and professional about coming over to go over what the install of the new pipe would entail. Scheduled a few days after meeting and finished up in one day. I am very happy with the quality of the work and even more happy I can use my hot tub now! I would recommend them to anyone. Fair pricing and quality work.

Review 17 (2021-05-18 - Rating: 5)
Everything went well from the initial visit for the estimate, and for the actual work. I felt that the work moved a little slower than I thought it should have, but the end result was excellent plumbing! Thanks to Tyler and Oscar. I will definitely use them in the future.

Review 18 (2022-03-16 - Rating: 5)
Very professional outfit. They were excellent communicators (quick to return phone calls and texts), and Oscar was extremely courteous to our 95-year-old father in law throughout the entire process. Highly recommend this company!

Review 19 (2021-06-02 - Rating: 5)
Tyler is consistently responsive and reliable to our needs. Oscar, the technician, is respectful of our property, cleans after the work is done, good work quality and pricing is average. Worth my peace of mind . Highly recommended.

Review 20 (2022-01-25 - Rating: 5)
I have used personal plumbing twice. Their service is professional and on time. The quality of their workmanship is excellent. Calls to the company are returned promptly and courteously. Try them, you’ll be happy you did!

Review 21 (2021-10-20 - Rating: 5)
I needed some pipes moved for a bathroom remodel. Bob answered the phone right away and after texting a picture of the job needed, he immediately gave me a reasonable quote. Elias contacted me and came out the same day and the job was done right in about an hour. I would use them again.

Review 22 (2021-04-14 - Rating: 5)
Was very prompt and professional. Had an emergency garbage disposal issue, and Personal Plumbing took care of it promptly. We had a booking through Barker and Sons but they cancelled on the day of, and informed us soonest availability was in four days! Personal Plumbing came through so thank you!

Review 23 (2020-12-10 - Rating: 5)
Amazing service and amazing company. They were professional, on time, prompt and took care of the issue as quickly as possible. Also using them for a sink faucet issue and will gladly use them again and again. If you need anyone for plumbing, please reach out to them, you won’t be disappointed.

Review 24 (2021-07-21 - Rating: 5)
Oscar was fantastic. Tyler booked this for us and he was great. A+ customer service, super nice guys. I will for sure work with them again. Already booking future work. Thank you!!! Highly recommend.

Review 25 (2021-03-04 - Rating: 5)
Oscar was incredibly helpful and friendly!! He repaired our faucet in under 20 minutes. Will use moving forward. Highly recommend.

Review 26 (2022-05-13 - Rating: 5)
Oscar is the man! He went above and beyond to assist us! Friendly and great service! Highlyrecommend using Personal Plumbing Inc. - Orange County

Review 27 (2021-01-05 - Rating: 5)
Personal Plumbing OC relocated my laundry room/plumbings. They did it on time and professionally. They followed up regularly throughout our wait period for HOA approval. I highly recommend their services.

Review 28 (2023-01-09 - Rating: 5)
Prompt courteous service with reasonable prices. So many plumbers nowadays are ridiculously overpriced, nice to get some relatively well-priced service. Would recommend!

Review 29 (2021-04-29 - Rating: 5)
Oscar came in and within seconds was able to fix what another plumber couldnt. He was on time and professional as well...what more can you ask for? I would use this company again.

Review 30 (2022-11-30 - Rating: 5)
Jason arrived early which worked for us. Seated toilet and then inspected the water heater which is really old made arrangements to install a tankless water heater.

Review 31 (2020-12-09 - Rating: 5)
Great owner, great employees.. they were so fast and clean as possible. They did a bog job for us- and would HIGHLY recommend Personal Plumbing!!! We couldn’t be happier we chose them.

Review 32 (2021-02-24 - Rating: 5)
Tyler was very professional and responsive. The work was done on time, reasonably and with transparency. I would definitely recommend Personal plumbing.

Review 33 (2023-06-19 - Rating: 5)
Elias Came out on time and detect water leak on foundations and reroute pipe in same day. Great work Elias. Thank you

Review 34 (2023-01-23 - Rating: 5)
Elias was very professional and patient with all our questions. I liked that he showed me the drain he cleaned with a video.

Review 35 (2020-11-30 - Rating: 5)
This company is very good. They came out next morning, the price was lower than expected, explained everything, cleaned up well. Super service! I will call them again.

Review 36 (2020-12-30 - Rating: 5)
The bathroom faucet was replaced. Ive also used the company to replace a toilet. Very satisfied with their work and professionalism.

Review 37 (2021-01-11 - Rating: 5)
Would certainly use Personal Plumbing again. They were professional, on time, and friendly. Everyone from the person answering the phone to the gentleman who performed the service.

Review 38 (2021-05-18 - Rating: 5)
Super fast work. Very responsive and Oscar, the tech who came onsite, was friendly and knowledgeable. Would recommend!

Review 39 (2021-02-24 - Rating: 5)
Professional, came to my home on-time, installed a tankless water heater. Great price and great service.

Review 40 (2022-07-27 - Rating: 5)
Oscar did a great job, on time , cleaned up and very professionally.

Review 41 (2022-02-21 - Rating: 5)
Couldnt have asked for more! They were timely, professional and reasonable. Ill use them again

Review 42 (2023-01-09 - Rating: 5)
Excellent Service, on time, exactly quoteThe price.Alex

Review 43 (2022-03-24 - Rating: 5)
This was my third time with drain cleaners!I live in a mobile home and it was older and very much in need of cleaning.Personal Plumbing was on it from the start. Elias was great. He assessed the problem, came up with a solution and went to work.He is very good at what he does! Great to work with. I can finally wash clothes without worrying about the drain backing up.The camera shows it all.

Review 44 (2022-09-16 - Rating: 5)
Oscar was great! We needed help with our outdoor firepit which was not working. He shared an ETA before his arrival, was courteous with wearing booties inside the house, answered all our questions about our outdoor firepit. Price seemed fair and service was quick. Cathy who coordinated the service over text was extremely helpful as well. Would hire again!

Review 45 (2021-05-24 - Rating: 5)
Tyler and his guy Oscar did great work getting my plumbing put back together after a major remodel. I needed a few sinks replaced with vanities as well as my kitchen plumbing reconnected, and a water line for my new fridge and these guys did super fast, clean work! I even had a new dishwasher delivered after the job and the dishwasher installers from home depot werent willing to install my dishwasher without the two-way adapter needed already installed. Oscar totally left it there for them and they just either didnt notice or didnt want to mess with it and left without finishing up. Tyler ended up sending Oscar back today and they went ahead and hooked up my dishwasher for me for free, something they totally did not have to do. Overall Im super pleased with their service and will definitely be using them again in the future. Thanks guys!

Review 46 (2022-08-15 - Rating: 5)
Fast, professional, and provided quality service. Highly recommended.

Review 47 (2021-02-21 - Rating: 5)
I had called Bill Metzger plumbing first to come and check our water pressure. They assessed that our home water pressure was super high and needs immediate modification and will cost us $1800. I then called Personal Plumbing Inc for a second opinion and Tyler explained everything in full details and sent a technician. I was happy to find out that the actual pressure of our home was 70 and normal and the pressure the other company was referring to was not the inside of the home but our backyard water and it needed to be mildly higher to handle the sprinklers. Although I paid $89 for the testing, I was thrilled with the honesty of Tyler and the Personal Plumbing company and in the process saved $1800. I found out that even if it needed the suggested work, it would cost below $1000. Thank you Personal Plumbing Inc. I will definitely use your services when needed in the future.

Review 48 (2022-06-13 - Rating: 5)
Oscar is a professional person that clearly provided a detailed aspect on how he was going to find the leak and fix it. Oscar is very knowledgeable and clean with his dealings with the customer. Thank you Oscar.

Review 49 (2021-04-04 - Rating: 5)
Oscar came and solved my pipes leaking under the sink. He gave me two options in case I wanted to save money. He also checked my water heater and was very honest and professional.The owner, Tyler was also very attentive and accommodating.

Review 50 (2021-06-18 - Rating: 5)
Tyler is very professional and spends time to answer questions. He is very service oriented and responsive. Oscar is the plumbing technician that arrived on time, was courteous, and promptly finished the job. I highly recommend their company.

Review 51 (2021-04-07 - Rating: 5)
Excellent service and wonderful friendly plumber. Oscar came and fixed our shower head with the utmost knowledge and expertise. They were friendly, kind and trustworthy. I will definitely recommend them to my family and friends. Thank you Personal Plumbing!

Review 52 (2020-11-23 - Rating: 5)
I highly recommend Personal Plumbing Inc. They responded immediately and sent Simone out 1st thing Monday morning. They we’re very professional. Couldn’t beat the price! I’ll definitely use them again.