West Allis Heating, Cooling, Plumbing, and Electrical

Located in Milwaukee, Wisconsin

Address: 201 S Hawley Ct, Milwaukee, WI 53214, United States

Phone: +1 414-236-7945

Rating: 4.8

Services

On-site services
Online estimates
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-28 - Rating: 5)
I’ve had nothing but positive experiences with West Allis heating and cooling since 2009They have changed ownership since but they still provide good service and send out very experienced and knowledgeable people like Nick Carmona who was very knowledgeable and presented himself in a respectful and professional manner.He was there for a furnace inspection and found an issue with my furnace I had previously purchased from WAHC 10years agoHe explained and showed me the issue and made sure I understood why he felt a part should be Replaced sooner than LaterA difference of $100 vs $1000.I ended up purchasing an AC unit from them since mine was over 25 years old and I eventually would need to be replacedI felt comfortable staying with a local company that will continue to provide professional, personal and positive experiences for meThank you for your professionalism

Review 2 (2024-12-13 - Rating: 5)
I believe he deserved more than five stars. He was very knowledgeable. Very helpful. Let me know every step-by-step. What he was doing and how was he gonna take care of it? I’m very satisfied. I have a heat in the house. I am warm if I could, I would’ve tipped him myself, but he’s such a gentleman. He wouldn’t even accept it if I try to I bet I really think this guy needs a raise. He is a seasoned professional at what he do and he have great people skills communicate with a person in arise when he says he’s coming not saying I had a problem any other time but I really appreciated him. Thank you guys. Look forward to doing more business with you. ❤️❤️❤️

Review 3 (2024-11-20 - Rating: 5)
Really great company, so responsive and thorough. Everyone I’ve had out from electrician to plumber to HVAC has been very professional, excellent to work with, and the job is always done to standard (and then some!). They will talk you through a job without trying to sell anything or push a certain agenda, which I really appreciate. They are all super knowledgeable and just very good at their trades. I would highly recommend!

Review 4 (2025-01-07 - Rating: 5)
Jeremija was great. The job took the amount of time he estimated, he was communicative and there were no surprises. He even helped us understand why some rooms in our house had been perpetually cold and helped (hopefully) fix it. Definitely would recommend West Allis Heating.

Review 5 (2024-11-14 - Rating: 5)
Firstly, the woman I spoke to to make the appointment was very nice and funny! Before a professional was sent out I received a text with a name, photo and short bio which i appreciated and thought that was a nice touch for safety as well. Jason came to my house and figured out the plumbing issue quickly and solved it! He gave me some recommendations for plumbing that I might want to consider in the future as well which I appreciate. Very satisfied with this experience. Thank you!

Review 6 (2024-12-24 - Rating: 5)
Lane did an excellent job. He made certain that simpler and less expensive solutions would not work before proceeding. His explanations were understandable and complete, he did the work efficiently, and he waited until the system had completely cycled before determining that the work was complete. He was friendly, courteous, and open to questions. I will ask for him again by name.

Review 7 (2024-10-18 - Rating: 5)
Mario was great, very throughly explaining everything to me. they did a great job installing my new furnace, cleaned up afterwards and they were all very professional. Im very happy with their service.

Review 8 (2025-01-02 - Rating: 5)
Antonio did fantastic. AND it was a holiday, he got to my house early and repaired the outlet quickly, explaining things to me as needed so I could better understand everything. For any of my other electrical needs, I’ll definitely reach out to West Allis HCP&E and ask for Antonio. Awesome technician!

Review 9 (2024-12-24 - Rating: 5)
I was able to work with two West Allis technicians today.Shawn Hoffman came to address and evaluate my electrical issues. He is so approachable and easy to talk to. Hes a great listener and gave feedback on everything I brought up. Although I couldnt replicate the concerns I had, Shawn looked at things thoroughly and offered fixes for all of it.Nick Davy came to help solve a water pressure issue. He was methodical and persistent and figured it out. He also addressed some bigger issues I didnt know were going on. In his professional and upfront manner, he laid out the details of what, how and how much things were going to be moving forward. Nicks patience with my lack of understanding was appreciated as he showed me exactly what he was talking about and helped me make sense of what I didnt understand.I appreciated the time and attention both gentlemen gave to me this morning as we moved through the house answering my questions. I look forward to working with both Shawn and Nick in the future. Thank you!

Review 10 (2024-12-17 - Rating: 5)
100 stars! Aaron Borrmann was excellent. He was thorough, professional and personable. I feel confident in his work and that is a great feeling. His co-worker, Anthony, was also very excellent. Getting a new boiler system terrified me, and these guys put me at ease. Very pleased customer here!

Review 11 (2024-12-17 - Rating: 5)
Amazing technician and help with Shawn today! We had issues with electrical in our house and half of the power going out. We called this morning and were able to get in the same day. We were so thankful as we didn’t know if it would be a fire hazard. Thank you so very much to your company and the wonderful technician that helped us today.

Review 12 (2024-12-10 - Rating: 5)
James was great! He was friendly, efficient, experienced and helpful! Thank you so much! Were so grateful for the job he did in repairing our furnace! Its wonderful to have heat in our home again.

Review 13 (2024-12-14 - Rating: 5)
Very knowledgeable, professional, and thorough. Took time to answer Qs and explain things, and did actual work, unlike the previous 2 companies that were here and just pretended to work while messing with us about a lot of things. We still have short-cycle Saturdays for some reason, but I think it could just be if the furnace was defective in some way when it was first installed 15+ yrs ago. Highly recommended! Thanks!

Review 14 (2024-12-16 - Rating: 5)
Very Competent,knowledgeable,courteous, thorough,efficient and trustworthy technician! Was Very Pleased and would definitely recommend and do business with Your Company and Jason Again!!!Thank You ‘and’ Jason!!Greg and Suzie Yauck!! And Must add My Wife spoke with the person answering phone calls n scheduling and was Very Pleased with that Whole process and the scheduler!! Another A+!! 😉👍🏻

Review 15 (2025-01-05 - Rating: 5)
Every time I have a plumbing problem, West Allis comes very fast and fixes it. The plumbers are very friendly and professional. They know what they’re doing and they fix what the problem is. And if there’s any question they come back without a problem to fix anything that was not done.

Review 16 (2024-12-04 - Rating: 5)
From the person who handled our phone call to Daniel, the technician, the service was high quality, efficient and fast. All our options were explained thoroughly. We decided to replace our water heater and the new one was installed before the morning was over. Several years ago, we signed a service contract with West Allis Heating and Cooling and are so glad we did. Update- We just had Jason here to do some plumbing. You certainly employ the nicest and most qualified people! Update- Rocco was here to do our annual furnace check. As always, we have never been disappointed with your service techs. They are knowledgeable, friendly and neat. Thank you!

Review 17 (2024-09-18 - Rating: 5)
We had a wonderful experience with Jared today. He called when he was about 15 minutes away, was friendly and personable. Jared assessed our situation and broke down what we were looking at (in layman’s terms) as far as repairs. Jared was professional, courteous and respectful of our time. Setting up a follow up was seamless and we’re looking forward to our next meeting. We highly recommend Jared and West Allis Heating and Cooling for A/C needs and services.

Review 18 (2024-12-11 - Rating: 5)
We called to inquire about a new water heater The receptionist took all our questions and our particular issues with our current water heater . She was friendly and helpful and knew we wanted an appointment as soon as possible . She said would like installation today ? We said we would . She booked the time and said they would send a picture of the installer . The installer also came and gave us options to purchase on our own and they’d install it for us or we could purchase their water heater and have it installed . After checking water heaters at various places we purchased through them and had them install it yesterday . We are very happy with their service .

Review 19 (2025-01-06 - Rating: 5)
Jair was very professional & polite. Felt very comfortable with him, first impression is always the best.Gave me all the information needed. Very pleased with him. Keep him around he will do great

Review 20 (2025-01-03 - Rating: 5)
Jim arrived promptly and was very informative and helpful. He fixed the issue with the HVAC and gave good recommendations on how to make the system more efficient. Overall I would recommend Jim!

Review 21 (2025-01-06 - Rating: 5)
Mario was friendly and explained things thoroughly and was even nice to my dog. The woman I spoke to on the phone this morning too, I think Stephanie, was also incredibly kind and helpful.

Review 22 (2025-01-03 - Rating: 5)
As always service was above and beyond! Jason arrived on time, explained what needed to be addressed with our plumbing issues and took care of it. Thank You once again for superior service!

Review 23 (2024-12-17 - Rating: 5)
Jason did a great job. I like to stay with the guys toLearn my self. And he was answering all of my questions. He was quick with the job and didn’t leave a mess! He also was great with my big dogs!

Review 24 (2025-01-07 - Rating: 5)
Nick was awesome and very informative about what I needed and what was maybe my issue. Look forward to West Allis coming back out to do more work. Highly recommend.

Review 25 (2024-08-23 - Rating: 5)
Rocco is awesome! Very professional and quick efficient worker. Edit: Just had the install of the new system from my previous visit by Rocco. A different set of technicians (Jeremy and Daniel as well as an apprentice) and all three of them very professional and knowledgeable. Everything looks clean and nice - sealed up the lines going into my walls nicely, good after clean up and follow up going through the system and its features.

Review 26 (2024-10-01 - Rating: 5)
We loved working with Jared to update andmaintain our furnace. It’s clear he knows what he’s talking about. He’s skilled at his trade and very friendly and helpful in giving us options. We put a lot of trust in Jared and in West Allis Heating and cooling for the quality of their employees and the excellent customer service they provide.

Review 27 (2024-09-19 - Rating: 5)
We called Mo to come check out our furnace that was experiencing some issues. She came exactly when they estimated her ETA, she was friendly, knowledgeable, and able to identify and fix our issues within minutes of arrival. She provided additional options for us in the future to keep our home running as efficient as possible. Highly recommend them, and will be using them in the future.

Review 28 (2024-07-25 - Rating: 5)
We love West Allis Heating, Cooling, Plumbing, and Electrical. We first started using them on our relators recommendation as first time home buyers. They helped our ancient furnace run year after year- well beyond its life expectancy- until they eventually helped us replace it. I expect the AC will be a similar story. Were equally impressed now that weve had cause to use their newer plumbing services and would feel confident trying them the next time we need an electrician. We have used other plumbing companies before and can say comparing cost and service, were happy to switch to them for our plumbing needs.Every person weve ever worked with from the people in our home to the people in the office has been friendly, efficient, and knowledgeable. Theyre easy to schedule, punctual, explain things well, offer tips for maintaining optimum performance, will put potential long term issues on your radar, help you prioritize issues, and basically (if you want) hold your hand from start to finish for any service they offer. Well happily remain loyal customers for everything from our annual maintenance, to emergencies, to upgrade projects. We always feel like were in good hands.

Review 29 (2024-07-17 - Rating: 5)
Mario came out, was very professional and courteous. He assessed the unit and got it up and running as best as he could for now, but made us realize due to the extreme age of the unit we needed to get a new one and was extremely helpful and explaining everything and walking us through the process of getting a new air conditioner unit. Hope he’s the one installing it because he definitely was nice to work with.Would also like to Thank Jeremija for coming and installing the new AC unit. My wife praised how quiet and diligent he worked installing the system. Very Happy with service. Thank you again!

Review 30 (2024-10-28 - Rating: 5)
Dan did a plumbing inspection and we have some old pipes and angle stops and sometimes they can be tricky especially when youre dealing with water to get decades old fittings back the way they were. It can be kinda like kicking a hornets nest. Some of these were putting up a pretty good fight and i just had major knee surgery and couldnt get under the cabinets and he came back late Friday afternoon and was super cool about it and put in the time and really helped us and went the extra mile to be patient. Just wanted to shout him out and say thanks for that.

Review 31 (2024-12-11 - Rating: 5)
West Allis HVAC technician Terron did our furnace cleaning and was very professional & thorough. We were texted & emailed a picture of the technician before arrival so that we knew who to expect. They emailed an invoice along with pictures to show the readings taken during the cleaning. Only thing that was missing, as far as we were concerned, is a reminder the day before-we ended up calling the day of - in the morning - to verify we were on the schedule for the afternoon. So it would have been nice to have a reminder email or text the day before, but that is a minor thing. They have very good service as far as we can tell

Review 32 (2024-12-04 - Rating: 5)
I’ve never used West Allies Heating services before. But I will call them again! I called at 8:00 in the morning and the job was done at 12:45. They were friendly, kind and clean. Fantastic job!

Review 33 (2024-12-12 - Rating: 4)
Antonio was excellent, kind and considerate, while very efficient - thank you! I rated only 4 stars because of the scheduling/estimate process. There was some miscommunication on the scheduling side but otherwise we will be returning.

Review 34 (2024-09-27 - Rating: 5)
West Allis Heating & Air Conditioning immediately came to my rescue when my water heater went out. Jason Knudsen and the rest of the crew were extremely friendly and very informative. I also had a new garbage disposal installed on the same visit. I am very pleased with all the work done. True professionals.

Review 35 (2024-06-17 - Rating: 5)
My entire experience with West Allis Heating & AC was awesome. From Mario who came to do the inspection to Jeremy and his partner (whose name I am forgetting) who came to install my new air conditioner/furnace to the office and finance staff I spoke with, it was a very pleasant experience. Mario had to give me the bad news that I would need a new AC/Furnace and did that very kindly. He took time to explain all options and did not push the most expensive option which I appreciated. Jeremy and his partner then came to do the install and worked hard and diligently all day, keeping me updated as to what they were doing and showing me how to use my new equipment before leaving after a very long day. Everyone I dealt with was very professional, polite and very easy to deal with. Thank you all!

Review 36 (2024-09-03 - Rating: 5)
Jared was very professional prompt and did a good job. Still waiting for them to come back and install a fan motor, but I see no problem. The job went smoothly and he had my AC up and running in a matter of minutes. I would definitely use them again.

Review 37 (2024-11-04 - Rating: 5)
The expert West Allis heating Company sent out to evaluate the problem I was having was very professional and on point with his evaluation. He got to the core of the problem, and was very detailed with information , he saved my son and I with the heating issue before the Winter comes. I have gained so much trust with this Company with my encounters with the experts the send out.

Review 38 (2024-08-05 - Rating: 5)
We’ve needed A/C service twice in the decade we have lived in our house. Both times, our technicians were extremely professional and personable. Both were able to diagnose and repair our issues with efficiency of time and cost. The office was awesome in getting us scheduled during what was a high demand time for technicians. Highly recommend this company to anyone needing A/C or heating attention.

Review 39 (2024-10-17 - Rating: 5)
Excellent. I got a next appointment. They were on time forward to what. They called me before they arrived. They were extremely friendly. Efficient every. I would highly recommend this company. Great service from start to finish.

Review 40 (2024-11-01 - Rating: 5)
Once again I received amazing, professional and courteous service from start to finish! Clear communication about exactly what was needed and no BS. Youve made a lifetime customer out of me and Ill share my experience with anyone in need of your services, which pretty much cover all home mechanicals!

Review 41 (2024-08-30 - Rating: 5)
The West Allis team was prompt and very professional. They put in a new AC for us. Jeremiah and Gus were efficient and polite. Explained everything to my husband. The electrician, Danial, introduced himself and told us what he was going to do while here. This team was outstanding and I highly recommend them

Review 42 (2024-10-03 - Rating: 5)
Very easy to schedule an appointment, technician called when he was on the way, and very clearly explained everything. Told me my options, didnt make me feel pressured to spend more than strictly necessary, and generally did a great job. Definitely going to use their services again.

Review 43 (2024-11-13 - Rating: 5)
I needed to replace my furnace thermostat and called West Allis HVAC. Nick arrived and suggested a winter tune-up and inspection of my furnace. He found two critical components near failure along with a potential carbon monoxide leak. Nick was very pleasant and knowledgable. He installed a thermostat and I agreed to have my furnace replaced. I have done business with West Allis HVAC in the past and have always been satisfied with their techs and the services performed. I highly recommend West Allis HVAC for all heating and cooling needs.

Review 44 (2024-09-12 - Rating: 5)
I will definitely use West Allis Heating, Cooling, Plumbing and Electrical again. Andy K. was very thorough and talked things through with me which made me more comfortable dealing with a gas stove. She also answered additional questions I had of things to come which I will be glad to use their services for when the time is right for us!

Review 45 (2024-07-22 - Rating: 5)
Jason was very professional and nice. He was very helpful and I felt like he went above and beyond to help us with our drainage issue. I will for sure be using him and his company in the future for all of our issues that come up. I Would highly recommend him and his company for services in the future.

Review 46 (2024-12-13 - Rating: 5)
Terron was very professional. Educated me. Very friendly. Recommended a duct cleaning and I will happily follow up and pass on my positive experience with many family and friends. Thank you!

Review 47 (2024-08-16 - Rating: 5)
We were very happy with our experience. We noticed an issue with our blower fan not starting. We called at 9:00 am by 10:30 am Mario was at our house diagnosing the issue. Mario was very knowledgeable and friendly. Our system was fixed and back to blowing cool air by 11:30. I would highly recommend!

Review 48 (2024-11-17 - Rating: 5)
Unfortunately we’ve had the need for an electrician a few times recently. Both Isaac and Shawn have been prompt, professional, and personable. Because of our positive experiences with this company, we’ve now subscribed to their annual service contract.

Review 49 (2024-09-21 - Rating: 4)
West Allis Heating and Air did a great job!! The initial appointment was clear andefficient. The technician professionally explained the issues and options. We decided to have the whole HVAC system replaced, and the install crew did a great job. It was a tricky install due to the age of the old set up, but they were able to call in team members to assist and they got the job done! It was nice knowing there were no outside contractors, and no price increase surprise at the end due to the price guarantee. I would recommend!**update: Two months later, the system was not working as it should. The first technician came out and declared the compressor broken and replacement needed. West Allis Heating and Cooling required a second appt. with a different tech to confirm. Rocco was great! He also agreed with the original findings, but loaned us his personal portable ac unit. I am annoyed with the company for requiring the double tech, as two appointments meant two times off of work and delay in a fix (especially with the heat this week). But that isn’t the tech’s fault. The company has some growth in the area of efficiency in replacement. This is why my rating went from 5 to 4 stars. Knowledgeable techs, but an office that delayed service.

Review 50 (2024-10-22 - Rating: 5)
Weve had multiple services and have been completely satisfied with the work in all cases. The technicians are all efficient and friendly and we receive notifications before they arrive. Well continue doing business with West Allis in the future.

Review 51 (2024-11-28 - Rating: 5)
Really thorough professional and understanding of the financial hardship of a new install . I walked away feeling trusted , and treated with respect . On top of that a very workable solution for quality equipment and installation made me feel really good and assured to invest in my home and do it right ! The program at West Allis Heating allowed me to do that and it was completely painless !!! Two thumbs up and 5 stars !!!

Review 52 (2024-11-05 - Rating: 5)
Nick was awesome. He did the work in a timely manner and kept me informed as to what he was doing. I will be happy to have him come back, in the future. He was very friendly and polite.

Review 53 (2024-08-20 - Rating: 5)
Just had a new furnace installed by West Allis Heating. Installers Aaron and Gus were outstanding. A professional, skilled and.efficient team that clearly take pride in their work. I absolutely recommend West Allis Heating, Cooling, Plumbing & Electrical.

Review 54 (2024-08-13 - Rating: 5)
Blake, my service person, was polite, personable and efficient. He explained what needed to be done and why in a very down to earth manner. He’s an asset to your company. I’m happy that I have a service contract West Allis Heating, Cooling and Plumbing.

Review 55 (2024-09-12 - Rating: 5)
I called at 10 pm as we lost power in half of our house. I was told a tech would be here the next day. Mid morning I received a call from Weiland who told me an approximate arrival time. He arrived on time and spent two hours chasing down the problem. He was personable and professional. He eventually identified and fixed the issue. I was very pleased and we will call West Allis again for any needed electrical work.

Review 56 (2024-07-14 - Rating: 5)
Rocco was st great! He did everything he could to save my air conditioner but it was beyond saving. He to ok me through all the options and offered a loaner portable unit until he could get the new one in. He went over and above any service Ive ever had from any company. Came last night one a thunderstorm to bring the portable even though he had another call after. He said I promised you so Im bringing it that was at 9 last night. All the technicians that have been here are great. Rocco is super great. Fun guy but very professional as well. He made me a customer for life.

Review 57 (2024-12-04 - Rating: 5)
Blake and Liam did a great job diagnosing the issue with my furnace. And then double checked it to make sure the issue was resolved before departing. Thank you!

Review 58 (2023-09-18 - Rating: 5)
My wife and I recently got central air and duct work installed in our ranch-style home. We are extremely happy with everything and will definitely recommend going with WA heating and cooling. Thank you for everything!

Review 59 (2024-07-31 - Rating: 5)
I have been with West Allis Heating for a year. It was a rocky start but all ended well. Jake is the best technician I have delt with and there has been many. He knows what he is doing and doesnt mind explaining. He absolutely cares about the customer. Great job Jake!

Review 60 (2024-12-26 - Rating: 5)
Jake came out and diagnosed our no heat problem. Explained our options and completed the repair while he was here. He explained what he was doing through the repair. He was professional and very pleasant. He treated my 10 yr old grandson like an equal while he supervised the repair. He made sure any concerns were addressed before he left. I would definitely use West Allis heating and cooling again.Jared came out to the house on December 19 2024 for a no heat issue. He inspected the furnace and found some serious issues. He listed the parts needed and recommendations for parts due to the age of the furnace. He was very honest and upfront. He showed me pictures of what he found. He gave me the option of going with the repair for replace. He made a call to a comfort specialist and stressed the no heat issue and was able to have him come out right away. Jared was professional and.friendly. He was experienced and honest. I would recommend him to anyone that has heating issues.Justin came out to the house with a referral from Jared. Because he have no heat, he rearranged his schedule to come out ASAP. He came to offer me options on a new furnace. He showed me the options and compared them. After determining my needs I made my selection. He was not pushy and assured me the selection will be more than adequate for my needs. The he dropped off a couple of space heaters to bring up the temperature until the install, which worked very well. He followed up with a text on Friday to make sure there was some improvement. Justin was very knowledgeable, professional and friendly. I truly he was really interested in my needs and not just trying to sell me a top of the line unit. I was extremely pleased with him and West Allis heating.On 12/23/2024, Kaiden, Terry, Jacob and Dan came out to install a new furnace. They arrived as scheduled and completed the install restoring comfort within about 4 1/2 hours. They did an excellent job, making a professional instalation and cleaned everything up when finished. They explained the system to me as a user. They were friendly and professional. I was completely comfortable with what they did. Dan explained some concerns with the electrical and made recommendations and a quote for them. I will definitely use them for my needs in the future. The job was excellent!

Review 61 (2024-12-31 - Rating: 5)
Service was fast and professional. Jason provided tips for dishwasher vent and left everything in nice shape when he left.

Review 62 (2024-08-16 - Rating: 5)
These guys did a great job. Very professional and friendly. They installed a brand new heating and AC system and finished far sooner than anticipated. I would highly recommend.

Review 63 (2024-12-11 - Rating: 5)
Jared was professional, quick, knowledgeable, and when he had completed his work, thoroughly explained everything he had done why he did it and why it was necessary. He then reviewed with me, future things to look out for and recommendations for future care.

Review 64 (2024-11-19 - Rating: 5)
Nick, was very polite, to the point. Went through a list of problems my furnace had and what it probably would cost. He showed us several options and got everything set up for installation.

Review 65 (2024-11-13 - Rating: 5)
Excellent, on time very professional did a perfect 👌 job I know who to call to get the work done the right way for me gonna be West Allis Heating this job was plumbing, but i will call & use their other services if & when needed. I would recommend them yes my experience was 100% great

Review 66 (2024-11-07 - Rating: 5)
Was having a electric issue in a ceiling light. Shawn from west allis heating and cooling came out next day diagnosis the issue and had it fixed in less then 1 hour. Very friendly and explained and answered any questions I had highly recommend

Review 67 (2024-08-19 - Rating: 5)
These guys were fantastic. I had trouble with my water heater n thought for sure it was junk but they got it back on for me. Friendly professional and efficient. They provided great service and quick results. I will definitely recommend west allis hearing n cooking for your needs

Review 68 (2024-10-28 - Rating: 5)
Jared did a great job with my tuneup. Very thorough and went through pictures and observations in a concise and understandable fashion to help me get ready for further discussions on potential replacement system.

Review 69 (2024-08-02 - Rating: 5)
I just had Damyon come out to work on my furnace, he did an amazing job. Great personality, very friendly, thoroughly explained everything to me and was extremely knowledgeable. I will ask for him If I experience future issues. He is the best!

Review 70 (2024-11-01 - Rating: 5)
Jason came to my house for a plumbing issue involving the washing machine which caused water leakage from the first floor to the basement.Jason was very professional, explained the concern, was able to get the problem fixed. Was very friendly & was my hero for the day! I also purchased the maintenance package which was very reasonable. Thank you West Allis Heating… & Jason.Sue Farmer

Review 71 (2024-11-22 - Rating: 5)
Nothing but a positive experience. Tech Jair was great and knowledgeable. Walked me through the whole process. Will definitely be using their other services!

Review 72 (2024-08-07 - Rating: 5)
Mo did a wonderful job! She completed the job very efficiently and was personable, knowledgeable and made appropriate recommendations, but not pushy. We highly recommend West Allis Heating & Cooling and would love to have Mo help with our future services.

Review 73 (2024-09-19 - Rating: 5)
Jeremy came to my rescue.The original tech who repaired a broken off furnace exhaust pipe did not do the best job. Instead of placing the pipe vertically,it was placed on an odd angle with the open end facing upward. Thus allowing for rain to enter it. Not a good idea. Called in to state my unhappiness this morning. As indicated above Jeremy reinstalled it the correct way. Even asked for my approval before gluing pieces in place Happy now

Review 74 (2024-09-10 - Rating: 5)
Our hot water heater in our new house went out completely and we were without water for 5 days. We tried to troubleshoot the issue ourselves but by Saturday evening, we knew we needed expert help. Every step of the way, West Allis Heating, Cooling, Pluming, etc. was incredible. The person who make our appointment was pleasant and sympathetic to our struggle. She managed to get us scheduled with a technician for the next business day. Our technicians, Justan and Jair, were informative, polite, and professional. I didnt want to take the day off from work and they kept us in the loop with a service window that they stuck to, and even a 30 minute call to let me know they were enroute. They diagnosed the issue and gave us alternatives between replacing parts on our 14 year old unit or buying a new water heater. Justan quoted us some options and explained the pros and cons of each option. It was clear that the best choice was to invest in a new unit and not sink any money into the old one. To my surprise, Justan said he could get us the new heater installed right then and there! I was expecting to wait days for delivery and another instillation appointment so this was fantastic news! In under 2 hours, Justan and Jair had our old unit flushed and removed and the new unit installed and filled. They signed us up for their service membership and even worked with us to secure financing so we could spread out payments over the next year. Very happy with the service we received from West Allis Heating and Cooling and we are excited to continue to use their services going forward.

Review 75 (2024-08-29 - Rating: 5)
Extremely smooth process from beginning to end. Our AC went out on a Sunday night and by Tuesday we had a whole new system installed. Everyone was very friendly and professional. I would recommend them to anyone with HVAC needs.

Review 76 (2024-07-24 - Rating: 5)
It’s not often that I have a wonderful experience with a contractor, but today was the day. Andy was so helpful in explaining the issues & solutions for my situation. She completed the work in a timely & professional manner. Great work! A+++

Review 77 (2024-10-10 - Rating: 5)
Recently purchased a new-to-us home that needed quite a bit of work. We love having one company to handle all our mechanicals. From initial contact to completion of work (Plumbing, HVAC and Electrical) everyone has been courteous, professional, helpful and knowledgeable. Highly recommend West Allis Heating Cooling Plumbing and Electrical!

Review 78 (2024-12-02 - Rating: 5)
Alex was very professional during the service. He explained all of the steps in the service being provided to my full understanding. I appreciate the great job.

Review 79 (2024-11-15 - Rating: 5)
This business goes far beyond heating and cooling. They have provided plumbing consult, and recently, electrical. Ripley was here this week doing an electrical check. He was on time, accomodating, and knowledgable... even installed a new outlet in my basement. On the spot, quick, and affordable!

Review 80 (2024-01-10 - Rating: 5)
Great people! They do a fantastic job in a very timely manner.This week is supposed to be the coolest of the year! But these gentlemen man came regardless of the storm and installed brand new boilers.Not to mention, that they were very respectful of my house. They were kindly removing their shoes and cleaning after they were done.10/5Thank you

Review 81 (2024-12-16 - Rating: 5)
I was happy with the service and help I got when Justin came out to check on leaking water coming from bathroom into basement. You can always count on West Allis Heating, Air, and Plumbing to provide professional attitude and quality work! Used them several times and they never disappoint!Thank You

Review 82 (2024-11-03 - Rating: 5)
He was very respectful and fast got my furnace up and running. He did a great job. I will definitely use them again

Review 83 (2024-09-12 - Rating: 4)
Professional and friendly by Jason K. Timely, good communication and went and solved all problems. Office dropped my original request for appt so that was a little frustrating but overall they have done a good job servicing our properties.

Review 84 (2024-11-25 - Rating: 5)
Jake and Jim came to fix my furnace from West Allis Heating and Cooling, who Ive used for 11 years. They were great. Professional and explained everything to me

Review 85 (2024-08-14 - Rating: 5)
Once again I am so pleased with the work Andy K has done at my house. She is very friendly and professional. She went over the completed work and answered questions I had. Great work!!

Review 86 (2024-12-24 - Rating: 5)
Rocco came out quickly, explained everything in easy to understand detail. Worked fast and efficiently to solve the problem. Highly recommend!Update:New furnace installed today! Aaron was great, got everything up and running smoothly in no time.

Review 87 (2024-08-03 - Rating: 5)
Joe was extremely knowledgeable and answered all my questions. Was able to fix same day with no delays. We had a same day emergency call and was prompted ahead of when he would come with text and a call. Very happy with the service.

Review 88 (2024-06-15 - Rating: 5)
Justin was great to work with… He was honest, arrived very quickly, knew what he was doing and gave me a fair price… Most importantly he fixed the leak… Great experience working with him overall - highly recommended! Look forward to working with him and team again on future projects.

Review 89 (2024-12-20 - Rating: 5)
Nick was super knowledgeable, reasonable, and helpful. Always great service for W.A. They train their techs and their schedulers really well. Top notch.

Review 90 (2024-11-22 - Rating: 5)
Chad did an excellent job cleaning the furnace and explaining everything to me. He is very thorough snd knowledgeable. I would give him a 10/10. He is the best!

Review 91 (2024-07-20 - Rating: 5)
Im glad I called West Allis heating and cooling and plumming now. I didnt know they did plumming. They are 4 blocks from my house. Jason did a great job they properly diagnosed the problem save me time and money. Very happy I called and got to work with the service tech Jason. He did a good job kept me informed and completed the job. Very happy!

Review 92 (2024-11-14 - Rating: 4)
Daniel Sandler and plumbers at West Allis Heating are helpful, nice and prompt. I fixed my toilet repair at low cost. Thank you

Review 93 (2024-06-20 - Rating: 5)
Jason did a fantastic job with clearing that pipe. I thought for a moment that we would have some construction work to do. Jason also advised me on how to do preventive maintenance going forward. That is much appreciated, thanks Jason glad to have met you.

Review 94 (2024-06-20 - Rating: 5)
I am beyond impressed with the professionalism and honesty that West Allis Heating and Cooling provides. Rocco worked with us a couple of times and went the extra mile by taking the time to explain the issues we were experiencing. He built a lot of trust with us and helped make the unexpected purchase of a new AC unit little less stressful. West Allis Heating and Cooling has us as a lifetime customer!

Review 95 (2024-07-24 - Rating: 5)
Mr Murtha at West Allis Heating and Air came and did a fabulous job of tuning up our AC units and educating us about them and what we could do to help keep them in good shape. Great job! Thanks

Review 96 (2024-12-22 - Rating: 5)
My experience with WA Heating, Plumbing & Electrical was great. The service technician was pleasant, knowledgeable, and clearly laid out my options.

Review 97 (2024-11-11 - Rating: 5)
Needed service ASAP. Plumber came right away. Needed additional services, drain tech was called and came out right away. Very professional. Cleaned up everything. Very, very pleased.

Review 98 (2024-11-16 - Rating: 5)
Rocco was very helpful with finding and explaining the problem, keeping me safe in the process. Also helpful in getting a new furnace.

Review 99 (2025-01-08 - Rating: 5)
Justin was personable, helpful, thorough, explained what he was doing and cleaned the worksite. He also offered to have follow-up air flow assessment and electrical workk needs addressed.

Review 100 (2024-12-10 - Rating: 5)
Did an outstanding job. Very professional and friendly. Left everything clean and took the time to show me how the thermostat works, etc.

Review 101 (2024-07-17 - Rating: 5)
Our tech, Kyle was thorough and very patient. He explained the system and put our mind at ease. The warranty I bought from the company was amazing! I highly recommend this company.

Review 102 (2024-06-10 - Rating: 5)
Best experience Ive had with a plumbing company in the Milwaukee area yet! They came in a timely manner. They were quick thinking with the repair, and they took the best cost efficient route available before deciding whether or not to escalate other probable repair options. My water heater from 2009 is still cooking like a gem. The time of completion was a little under an hour, and the problem resolved w/o any damages. They know their stuff!

Review 103 (2024-05-22 - Rating: 5)
Mario saw right away why our 26-year-old furnace had stopped working. He was professional and knowledgeable of quite a few systems. We chose to purchase new A/C as well since it was also near end of life and had a very loud compressor. Josh and JP installed the units and were very accommodating to our layout needs. They were prompt and both so polite and professional. How often can you say you enjoyed having contractors in your home! Daniel did a super job with the electrical side; also a great personality. We highly recommend this team to anyone needing new systems. Daikin A/C is so much smaller and quieter than our old unit... dont hesitate to pick this one out.

Review 104 (2024-08-09 - Rating: 5)
Excellent service over the years we have used them. Fast, efficient, thorough. Great with answering questions and also handling emergency service calls. I have recommended them to others and will continue to do so

Review 105 (2024-09-12 - Rating: 5)
Terron did an amazing job figuring out what was wrong. He gave good advice to a new homeowner. I will definitely be reaching back out for services.

Review 106 (2024-10-29 - Rating: 5)
He did a stellar job under the circumstances that he was faced with and I would recommend him to anyone who is looking for good professional worker who conducts himself professionally.

Review 107 (2024-07-26 - Rating: 5)
Justan Lemke came out earlier this week to fix my leaking and inoperable how water heater. He was extremely courteous and professional. After he left I looked at his work closely and you can tell he is a professional that takes pride in his work. Excellent job, I would highly recommend Justan and West Allis Heating and Cooling.

Review 108 (2024-10-25 - Rating: 4)
Daniel did a very Good job, him and his assistant. We have Heat, thank you Guys for your Service.

Review 109 (2024-04-23 - Rating: 5)
I needed same day water heater replacement. I called and west Allis Heating and Cooling was able to be there in about an hour. Looked at my old unit, showed me my options for a new one. Replaced it and were done within 2 hours. Everything was cleaned up how it should be. Very trustworthy and easy to work with.

Review 110 (2024-11-14 - Rating: 5)
Rocco was thorough, patient, and communicated well. We are always impressed with West Allis Heating and Cooling and their technicians.

Review 111 (2024-08-03 - Rating: 5)
Rocco was extremely knowledgeable. He and his partner were very professional. I was happy with their visit.

Review 112 (2024-07-23 - Rating: 5)
I was very surprised to get a, same day service call. With an updated arrival phone call they gave me time to get home. Tech Nic arrived and very efficiently discovered the issues that had to be addressed on my air conditioning unit. As others have posted age has become a factor. And options were discussed with Nics patience. I made a decision and Nic went to work having the needed parts in the truck. He was in and out in no time. Thumbs up to Nic.But Note, when I take my vehicle in for an unknown issue that has to be explored, I am charged a fee for them to do that. If I choose to have the work done by them the fee is applied to the repair. Although I didnt ask I just assumed that the service call fee was going to be applied to the actual billed work performed.

Review 113 (2024-08-20 - Rating: 5)
Brian was out to my house this afternoon to give me an estimate on my heater and air conditioner replacement - he was prompt and very efficient in his tasks. He also put up with my crazy dogs. He showed me my estimates and emailed to me and said he’d follow up with me tomorrow. I enjoyed Brian’s overall demeanor. I will not shop anywhere else but at West Allis Heating and Cooling!

Review 114 (2024-05-10 - Rating: 5)
Jason came on time was so professional . He explained everything before he did it the work. He was super thorough. I was satisfied with the work and I can’t wait until they come out to service my AC unit. Monifa came out to service my AC unit. She was also very knowledgeable and professional! Walked me through the process. Took her time to check things out. Was not pushy about selling products or services but gave professional advice. Highly recommend.

Review 115 (2024-07-13 - Rating: 5)
Had an excellent experience with company. Rocco was very knowledgeable and helpful with my situation. His customer service skills are outstanding. I would highly recommend.

Review 116 (2024-04-24 - Rating: 5)
We just bought a new house and noticed the previous owner had used West Allis Heating and AC for installation of the furnace and AC, along with annual tuneups so I thought I’d give them a try. Mario came by for the AC tuneup and he was great. He was very professional, helpful and informative. He also offered to put shoe covers on when walking in our house, which I appreciate. I’ve had other contractors/technicians over to the house who just track dirt all over our floors/carpet without so much as an apology, which I’ve always found to be rude. All in all, it was a great first experience with Mario and West Allis Heating and AC, and I will continue to use them moving forward.

Review 117 (2024-06-14 - Rating: 5)
The true value of a project goes beyond the cost of installing a new furnace and a/c unit. The value of honesty, respect, prompt service, quality of work, communication and follow up cannot be overstated. For these reasons, West Allis Heating and Air Conditioning receive top rating. Recognition goes to Damyon for the initial assessment of our a/c and the replacement quote, Ben as our install crew lead, Nicholas our electrician, Aaron for technical support, and the office for great communication throughout the project. Thank you all!

Review 118 (2024-02-22 - Rating: 5)
We had an air-conditioning unit, a furnace and an air purifier installed today by Ben and Tony. I cannot say enough good stuff about those two hard-working men. They came promptly in the morning work the whole day through with no brakes and finished here at around 630 extremely courteous, polite And helpful when we had questions. They are very knowledgeable and extremely competent. Kudos for finding such excellent employees!

Review 119 (2024-09-01 - Rating: 5)
Great experience. They were fast and professional. I had a minor emergency and they were able to accommodate me within 48 hours.

Review 120 (2023-06-20 - Rating: 5)
Worked with West Allis Heating & AC to diagnose an existing AC unit which failed to run at the start of May 2022. They were friendly and flexible with scheduling my service appointment. Additionally, the technician (Joe) who came out to diagnose the issue was on-time, friendly and extremely knowledgeable. He was honest and transparent about the issues and aging condition of my AC unit. Unfortunately, my repairs would have been costly and possibly only a temporary fix, so I ended up going with installing a new unit. Not exactly how I wanted this visit to go, but I felt very comfortable with Joe’s level of knowledge and straight-forward approach, that I was going to get exactly what I needed and there was absolutely no fuss or overselling that you sometimes worry about in these types of major purchase situations. Joe recommended the right sized new AC unit, as my previous unit was a bit oversized for my home and he was able to schedule the installation within a week. I thought a week was an extremely reasonable time frame given all the scheduling issues which have occurred over the past few years with access to products or availability of technicians. What was even better, was the call I got the next day letting me know that there was a cancellation and my install could get squeezed in even sooner. The great time management and communication really exceeded my expectations. On installation day, the installing technicians: Tim and Trystan were very friendly, knowledgeable and helpful.The installation was done with precision and in a timely manner, taking a little under 4 hours. I also greatly appreciated that any dirt or debris from the installation was cleaned up. While Trystan finished up the install, Tim took extra time to show me the “basics” of how the new control panel worked and let me know that the product registration for warranty coverage would be taken care of for me. These were two additional things I appreciated and saved me time. Overall, I had a great experience with West Allis Heating & AC. I would definitely recommend them and especially the team I worked with directly. With how difficult home services can be sometimes, I really appreciated the no-hassle scheduling, quoting transparency, great customer service and easy installation I received.

Review 121 (2024-11-19 - Rating: 5)
Ripley have done couple of electrical jobs in my house, and he always do an excellent job! He is the best!!

Review 122 (2024-07-16 - Rating: 5)
Mo is amazing! She was very professional and explained everything to me. I would highly recommend West Allis Heating and Cooling to anyone who is looking for a reliable company for their AC/furnace needs.

Review 123 (2024-06-26 - Rating: 5)
Andy is a very patient and caring person which I appreciated. She figured out my problem and worked on getting the replacement part as soon as possible and will work her schedule around my situation which I really appreciate. Service is always at the top of my list when all is said and done.

Review 124 (2024-05-24 - Rating: 5)
Bo was great to work with. Very professional and knowledgable. His employees are experienced and very professional as well. I would absolutely do business West Allis heating cooling plumbing and electrical again. I will also be recommending them to all my friends and family.

Review 125 (2024-12-06 - Rating: 5)
Nick, my service man was polite professional and thorough.I highly recommend him to other prospective customers!

Review 126 (2024-07-01 - Rating: 5)
Shawn H was great! Extremely friendly and helped me out a ton. Was very flexible when there was a snafu with an incorrect address.Will choose West Allis heating and Cooling again for my next repair.

Review 127 (2024-12-30 - Rating: 5)
Great service, prompt and explained everything in detail. Technician was great and would recommend

Review 128 (2024-01-06 - Rating: 5)
Cody (service tech) was great! Friendly, personable, took his time testing, and he was able to diagnose and resolve the problem to get my furnace back up and running quickly. Outstanding!! Overall customer service was fantastic, starting with Jen on the phone, Cody also talked me through the situation before even setting foot in my home. And then the quick turnaround was also amazing, same day, quick response (service tech arrived within an hour of speaking with West Allis Heating & AC) and have already scheduled for a full estimate on replacing this aging furnace for the next business day.

Review 129 (2024-12-11 - Rating: 5)
Thank you so much for coming out yesterday and fixing our heat. We appreciate the great job he did....

Review 130 (2024-11-01 - Rating: 5)
Very helpful service, quick and timely. He answered all our questions and provided estimates for future services. He also recommended a great lunch spot!

Review 131 (2024-12-26 - Rating: 5)
Very happy with my interactions with staff and with the installation of our new heat pump water heater.

Review 132 (2024-06-21 - Rating: 5)
This company is professional, efficient and kind. I had my AC unit and furnace replaced in a day. Every person I dealt with throughout the process was genuine. Working with the people of West Allis Heating, Cooling turned a stressful issue into a well managed, seamless solution.

Review 133 (2024-11-08 - Rating: 5)
He did just fine. Explained a couple issues with my furnace, took some photos, shared the info and he was in his way.

Review 134 (2024-12-07 - Rating: 5)
Had Justin out to our place for a hearing tune-up! Was honest and insightful to further my understanding on our hearing system

Review 135 (2024-07-18 - Rating: 5)
Had a awesome experience with Caleb, very efficient kind and even with our road being tore up he walked all the stuff over a block and kept a great attitude while doing it. I would absolutely recommend this company!! Thank you!!

Review 136 (2024-08-16 - Rating: 5)
Nick was very professional and friendly. He took his time explaining everything to me. The experience so far has been outstanding!

Review 137 (2024-07-24 - Rating: 5)
Daniel did a great job finding a solution after seeing my existing shower cartridges were too old to replace. Work completed quickly and professionally.

Review 138 (2024-10-09 - Rating: 5)
John’ quote was complete and his explanations of the various systems was though and all questions were answered He was courteous and friendly. He provided an education on systems strategies and current rebates and offers.

Review 139 (2024-01-19 - Rating: 5)
I had a small furnace issue in the middle of a brutal cold spell, but was able to get it serviced within 48 hours despite it not being an urgent issue and during what Im sure was a busy time for the company. Kyle, the technician, did a great job of explaining and fixing the problem. As a bonus, the repair was covered under the comfort maintenance agreement, which has already paid for itself. Highly recommended (both the company and the CMA)!

Review 140 (2024-05-28 - Rating: 5)
We had the best experience with Mo..what a knowledgeable, kind, & informative technician. The day was torrential rain, hail, and miserable, but she never complained and was a real trooper. Kudos to you, West Allis for hiring such an amazing asset to your company. We would highly recommend her to friends.

Review 141 (2024-12-04 - Rating: 5)
Jason was on time, professional and got the job done right. I would highly recommend jason and west allis Heating cooling plumbing and electric!

Review 142 (2024-10-11 - Rating: 5)
Isaac was fast, friendly and informative - I would HIGHLY recommend him to anyone with electrical issues. Thanks for the great service!

Review 143 (2024-08-22 - Rating: 5)
Shawn did a fantastic job installing a new bathroom fan for us. I am super pleased with West Allis Heating, etc. and will use this company again.

Review 144 (2024-04-13 - Rating: 5)
It was a pleasure to have Mario M. completed our yearly Heating Tune and Clean portion our Maintenance Agreement.Mario was very friendly, respectful and informative explaining what the issues were with our furnace and Aprilaire humidifier. He answered questions and made recommendations for other services that we might need.Mario was very helpful, thorough and did a great job!-Thanks again for your assistance. - David E.

Review 145 (2024-07-12 - Rating: 5)
Highly recommend. Very quick turnaround on our service call, professional, knowledgeable, and fair pricing. We will be using this company for all of our needs

Review 146 (2024-12-29 - Rating: 5)
Wesley gave exceptional customer service. Was very detailed and promised to have company follow-up with us regarding issue.

Review 147 (2024-12-04 - Rating: 4)
Both Terron and his assistant did a great job, but we were very disappointed that they only completed half the tasks they were scheduled to do.

Review 148 (2024-12-29 - Rating: 5)
Justin and Phillip (?) were friendly, professional, and did a great job!

Review 149 (2024-07-30 - Rating: 4)
Mario showed up to inspect my struggling a/c unit. He explained how I could put just a few grand into it now and wait for something else to go wrong with the 14 year old unit. He convinced me to go with a brand new one with a long warranty. It was installed today,but they never delivered its new air filter that I was supposed to receive. Its a $40.00 filter!

Review 150 (2024-04-01 - Rating: 5)
This whole team was absolutely awesome! Caleb made sure he communicated with us throughout our whole process. They fixed all of our plumbing issues in the most timely manner they possibly could. I would 100% recommend this company!!!

Review 151 (2024-08-27 - Rating: 5)
Great experience with Damyon. Inspected my furnace and air conditioner for replacement. Appreciated his knowledge and recommendations. He was friendly and professional

Review 152 (2024-08-09 - Rating: 5)
Terron was fantastic! He came to the house quickly and worked his magic. The AC Unit has been repaired! So grateful!

Review 153 (2024-03-15 - Rating: 5)
Your company and all your employees are awesome! I believe I spoke with Connie on the phone, who was so helpful and understanding! Rocco diagnosed the problem and is knowledgeable, thorough, and friendly! Even brought me heaters! John sold me the best product! Aaron and Josh installed it and were amazing! Aaron even wore mask with me because of my health issues! Octavian and Gus cleaned my ducts and put everything back in place! All were considerate of my terrified cat! THANK YOU!

Review 154 (2024-03-19 - Rating: 5)
Absolutely fantastic service. John in the office explained everything thoroughly, and was able to get us an appointment to have a new furnace and AC installed in under a week. Aaron and Josh were amazing technicians - friendly, polite, efficient and all-around pleasant. Ill be coming back to West Allis heating and air conditioning.

Review 155 (2024-06-27 - Rating: 5)
Sean came out for Electrical issues and Caleb came for plumbing issues. Both guys were awesome! Very friendly and knowledgeable. Highly recommend this company.

Review 156 (2024-10-26 - Rating: 5)
Thanks to Gio for the quick work repairing my furnace the other day. Great service, great company!

Review 157 (2024-11-12 - Rating: 5)
Nick was absolutely excellent in every way. Friendly, informative, efficient, helpful. It was a very enjoyable experience.

Review 158 (2024-03-22 - Rating: 5)
Monifa did a great job she can and make sure our furnace was working good she did try to tell us that we need a brand new one. She check everything to make sure things were working properly. It was just a filter and she replaced it for us. She was never pushing us for up sales love that. I will recommend her to anyone great service from west allis heating.

Review 159 (2024-11-23 - Rating: 5)
Gio Was very professional and kind and lots of information. And clean up the area well.

Review 160 (2024-07-17 - Rating: 4)
Andy was wonderful. She was thorough and explained everything well. Service was great and the job was done well. Reasonable pricing too!

Review 161 (2024-04-28 - Rating: 5)
We can’t adequately express our appreciation for the service we received from your office staff and installation professionals. Our new furnace and air conditioning units are functioning perfectly. We will recommend you at every opportunity we encounter! Sincerely, Maynard and Eloise Bell

Review 162 (2024-01-29 - Rating: 5)
Wow! Did not appreciate having a swimming pool in the basement. Called Sunday afternoon and made arrangements for someone to come out on Monday.The service experience was exceptional. I appreciated the professionalism of the person who took our initial call, the emails to update us on the work, as well as the call when the technician was close by.What a nice fellow! he was pleasant and professional. He indicated what might need to be done, and what could be done to relieve the problem. I appreciate the fact that he took the time to really resolve the problem if it meant putting in a little bit more work to drill and remove the clog in the basement. We’ve called other companies in the past and did not see this kind of effort. Wasn’t sure what to expect, but my husband and I are very pleased with the service. Nice job Mr Knudsen!

Review 163 (2024-05-24 - Rating: 5)
Justin and his assistant, Jair, came to assess my 14-year-old water heater; the pilot light wouldn’t light. At each step, Justin explained what the were doing and what I could expect in terms of disruption to the household (which was minimal). He and Jair worked quickly and efficiently. Justin determined that a particular part would have to be replaced, but because of the age of the unit, he said there was no guarantee that the $450+ fix would work. He gave me a price for a new unit, which I wanted to think about before committing. Just then the basement drain backed up. At that point, I felt overwhelmed and decided just to go ahead with a new unit. Justin was very sympathetic and called the office to discuss getting me the best price on my new unit. He also arranged for some one to come to fix the drain right away. When the unit was in, there was a problem with the water coming through the kitchen faucet. Justin explained that cleaning the drain line sometimes loosened particles that could block the filter in the faucet. He removed the filter and cleared it of debris. He also contacted the office to arrange for an appointment for my air conditioning unit to get its annual inspection. I was very pleased with the friendly, thorough service. I purchased a membership with the company and look forward to having their services in the future.

Review 164 (2024-11-21 - Rating: 5)
Gio was very professional. As far as I can tell he did a good job, and cleaned up after himself completely.

Review 165 (2024-11-30 - Rating: 5)
Rocco was very informative, fixed the error of what the other company had done wrong, and gave good preventative advice.

Review 166 (2024-09-26 - Rating: 5)
Love they added electrical.Antonio and Sean were fantastic to work with, resolved my issue quickly, and couldnt have been more helpful.

Review 167 (2024-03-02 - Rating: 5)
Our installer Aaron was very experienced. He arrived early and got to work right away. His assistant Joshua and himself worked throughout the day making it look easy. Great guys. Great company to do business with.

Review 168 (2024-02-14 - Rating: 5)
Our tech Mo was FANTASTIC! She did a very thorough tune up of our furnace, discussed potential issues, showed us options to remedy our issues, went over new products, and was just an all around delight to work with. We will ask for Mo next time we need a tune up or service. She rocks! We love West Allis Heating and Cooling!

Review 169 (2025-01-03 - Rating: 5)
Rocco was very professional, efficient, and thoroughly inspected my furnace. He kept me posted with the inspection. His customer service is excellent. I highly recommend him. I give him a 10/10. I would want him to come for the maintenance of my furnace in the future. Excellent service Rocco. His compassion and dedication for his clients are above and beyond. Thank you for your dedication & professionalism. You did an amazing job cleaning my furnace. ⭐️⭐️⭐️⭐️⭐️

Review 170 (2024-07-19 - Rating: 5)
Very happy with the service and work. Daniel is a great ambassador for your company. I will give a good referral if the opportunity presents itself

Review 171 (2024-03-11 - Rating: 5)
Damyon came out to help us with a rattling noice our furnace was making. He was very polite and professional. Even when he gave us the bad news that we needed a new furnace, he explained what had happened and assisted in helping us chose a new one. Would definitely call West Allis heating again!The following week Jeremy and Daniel came to install our new furnace, both were very nice.They made sure we understood everything and cleaned up after themselves!Totally happy with West Allis heating!!

Review 172 (2024-01-30 - Rating: 5)
It was time for my annual furnace tuneup. I received a phone call last night & again this am. The tech was knowledgeable & efficient. He explained things to me so I could understand what was needed & what I should look for in the future. He also replaced a part that was under warranty.

Review 173 (2024-04-17 - Rating: 5)
Started having a leak from my toilet which trickled down into my basement. West Allis Plumbing sent out Justan to replace a wax ring for the toilet and recommended future repairs that I should make. Extremely fast and efficient. Will consult with them for future work on my house! 🙂

Review 174 (2023-12-08 - Rating: 5)
What a fantastic experience! From the discovery of the problem at a routine service call to the completion of the installation of the new furnace was less than 48 hours!! AND each and every person that came into my home was friendly, respectful and knowledgeable. What a great team and great company. Special kudos to Mario and Jeremy. THANK YOU West Allis Heating 😍

Review 175 (2024-04-12 - Rating: 5)
Rocco and Jacob did a great job with the annual tuneup. We also talked about different components to help with allergies. They did a great job explaining those components and provided some estimates to consider. I can’t say enough about how great the service was. Thank you!

Review 176 (2024-05-16 - Rating: 5)
Rocco was awesome and very informative. With not being a handyman myself when I asked questions he had answers and reasons why. Would recommend him. Next time a service is needed I will ask for his services again.

Review 177 (2024-04-13 - Rating: 5)
Reliable service. Rocco and Jacob were very helpful and helped provide professional perspective and friendly service. We have always had good experiences with West Allis heating and air conditioning and have used them for many years.

Review 178 (2024-02-28 - Rating: 5)
Excellent professional service. From my 5am call regarding our leaking 25+ year old water heater to the quick response and installation of it. Caleb was very friendly and knowledgeable. Highly recommend West Allis Heating and Cooling.

Review 179 (2024-12-06 - Rating: 5)
Customer service was great! The rep was easy to work with and very experienced.

Review 180 (2024-06-13 - Rating: 5)
Our technician, Mo, was extremely thorough with diagnosing and fixing our AC unit issues. She communicated with us throughout the entire visit and constantly updated us on what she was finding and what she was doing to correct any issues that were found.

Review 181 (2024-06-19 - Rating: 5)
Shawn, came out to help get the air conditioner working on the very hot week we have had. Success, its working. He was very helpful and an outstanding worker. Thank you. Barb M.

Review 182 (2024-03-22 - Rating: 5)
Mo was fantastic! Very prompt even with terrible weather. Wow! Mo was very professional, knowledgeable and took the time to explain things. Fast tune up service. Even with needing to replace a part and Mo leaving to get it, service was fast! Overall, the team at West Allis Heating are kind, great customer service and quick to answer any questions. Prices are great as well! I couldnt pass up the membership package. Also, I appreciate the reminder calls. Life gets busy and hectic so the reminders are super helpful. Thank you everyone!

Review 183 (2024-07-29 - Rating: 5)
Jason from West Allis Heating and Cooling did a fantastic job clearing my kitchen drain. He was knowledgeable, personable and professional.