Roto Rooter Plumbing & Drain Service

Located in Milwaukee, Wisconsin

Address: 11030 W Lincoln Ave, Milwaukee, WI 53227, United States

Phone: +1 414-541-4477

Rating: 4.1

Services

Online estimates
On-site services
Language assistance
Repair services
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NFC mobile payments
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Comments

Review 1 (2024-09-11 - Rating: 5)
I have had two drain/clog issues since buying my house a few years ago that I couldn’t fix myself. Both times Roto Rooter folks cleaned it up quickly and efficiently. They have also offered me guidance on how to tackle things myself and tips on preventative maintenance for a new home owner. Their prices are reasonable and appointments are always available quick, and they’ve always been super friendly and kind! I will always call Roto Rooter Milwaukee!

Review 2 (2024-09-09 - Rating: 5)
I called this establishment with a problem that my son was having on Friday. They came out promptly first thing Monday morning, Andrew was polite, courteous, explained everything well and kept the area very clean. I would never hesitate to refer or recommend this establishment again. Not only that but they solved the issue.

Review 3 (2024-07-19 - Rating: 5)
The Milwaukee Roto Rooter did an absolutely incredible job at my home.Ive had multiple plumbing companies come out to my property in Oak Creek.Every time I have a back up in my basement the other companies just uncloged the pipe.Roto Rooter let me know I had pipe that needed to be descaled .... and not the entire pipe, just at a bended area that was causing all my problems.Its been months now and NO MORE PROBLEMS 😁😁😁❗️❗️❗️

Review 4 (2024-02-23 - Rating: 5)
Excellent service all around. From quick response to my email request to the time they were able to stop by and check out the job I needed done. Tech doing the work, Tony, was fantastic. I was really interested in the process and he was ok with me watching and asking questions while he worked. Best interaction Ive had with a professional helping on an issue I was having in my house. Also gave me advice on how to mitigate possible future issues. Very impressed.

Review 5 (2024-05-24 - Rating: 5)
They came out with in 30 minutes of my call when no one else would. Others wanted fee just to walk through my door. They were shockingly reasonable fast friendly and efficient. Id definitely recommend them!!!!

Review 6 (2023-08-18 - Rating: 5)
The customer service this company provides including their affordable fees, and prompt response is wonderful! The technician who did my job Ken,was truly amazing!! Very professional and knowledgeable to the work he was doing as well as very neat in keeping everything clean and organized. Furthermore, very kind in advising me of the measures in future maintenance. Their customer service is a good example of what great customer service is about. Without any hesitation, I would use their services again, as well as recommending them to anyone else. “Thanks for the great service.”

Review 7 (2023-11-20 - Rating: 5)
Called this morning about 8:30 to schedule. Tech called 1/2 hour later, and arrived 10 minutes later. Determined my problem was the main sewer line clogged {all drains slow, basement toilet not flushing} An hour later, ALL drains working great. The small mess made was cleaned up, Price was reasonable, a lot cheaper then the Plumber I used for the same thing several yrs ago. IF I ever need the service again, will definitely be calling them back !!! And asking for Andy !!!!!

Review 8 (2023-11-27 - Rating: 5)
John came out to our home to unclog a drain. He worked efficiently and fast! He displayed great customer service and was so polite. He was very knowledgeable and recommended products and future maintenance! Great service!

Review 9 (2025-01-08 - Rating: 5)
Quick response, friendly, polite technician. Very satisfied!

Review 10 (2024-06-03 - Rating: 5)
I called them after days of not being able to clear a clog and the plumber came out and had the line clear within and hour, fast service , pricing was very reasonable

Review 11 (2022-10-30 - Rating: 4)
We were having an issue with tree roots in our sanitary line to the road, as well as some cast iron pipe issues that resulted in a blockage further up the line. The service we received was prompt and professional.Our service tech was Andrew, he did a great job communicating with us and was a delight to have in our home. There was another guy who came along to look into our other issue I presume was a certified plumber. I think his name was Rich, he was very brisk and borderline rude to my wife. He didnt seem very interested in being at our home longer than necessary, or even camera inspecting our line as we had requested.All in all I would have Roto Rooter come out again. They resolved our issues, were prompt, and came in at a reasonable price. Thank you for getting our house back to working order.

Review 12 (2022-12-13 - Rating: 5)
I called first thing Monday morning after the Thanksgiving Holiday. From the moment I called and talked to Mikey, I was assured that they would fix the problem. The customer service I received from the moment I called to the time they left my house was top notch. I would 100% recommend. Rich the technician was to my house and fixed the problem by 10 AM. A special thank you to both Mikey and Rich for making this such an easy fix.

Review 13 (2024-09-23 - Rating: 5)
Supervised me before he got here here in a hour always calling them.

Review 14 (2023-03-21 - Rating: 5)
Tony came within an hour of our phone call, and quickly determined that our slow drain was due to clogging in the pipe from our house to the street. Our old plumbing and palmer valve didnt allow him to access it for snaking out, so he recommended a company to update our access, Ihn out of Pewaukee. They were great; came the next business day, even reset our toilet within the quoted price. Called Roto Rooter back to snake out the pipe to the street; Tony came back a couple of hours later, completed the process (finding all sorts of clogging materials) and leaving it running smoothly. All this happened on a Friday and a Monday. Im so impressed with Roto Rooters service and professionalism. Tony is a gem!

Review 15 (2023-08-04 - Rating: 5)
Omg!!! They saved my dinner party! My sewer backed up and when my husband called, they came out 45 minutes later and fixed our problem in an hour!!! Guests arrived 2 hours later. Kiel is my new hero! Thank you, thank you, thank you!! He did an awesome job!

Review 16 (2020-07-01 - Rating: 5)
The service technicians were great. Very professional and uber competent. I had a clogged main line that can only be accessed from my crawl space and he and his partner not only cleared the line, but fixed 2 clean out covers, one of which I didnt know had rotted away to nothing. My house is not only reclaimed but made significantly better. I am a very happy customer and these guys are a credit to your company.

Review 17 (2015-07-07 - Rating: 5)
Fast, professional service provided at a reasonable price. I was very impressed with all aspects of the service from the initial call through the visit. I received a thorough explanation of the work to be done. I received a firm estimate in advance of the work. The work itself was done quickly and great respect was shown for my property. I could not have asked for more.

Review 18 (2021-03-25 - Rating: 5)
Floor drain had backed up. Called them Sunday night requesting service for Monday morning.They called me promptly Monday AM. Tech (Nick) was here shortly after 8AM. He was very professional, knowledgeable, and friendly. He got right to work & cleared clog in our main drain line. We highly recommend Roto-Rooter & will definitely call them for any future plumbing issues. THANK YOU ROTO-ROOTER youre the Best!

Review 19 (2017-06-03 - Rating: 5)
We experienced a sewer backup in our basement on a Saturday morning - they were able to come by the house and were here within an hour. Rich was the tech, and he was fast, efficient, friendly and took care of our problem right away. The entire issue was resolved inside of an hour. Highly recommended. Considering the issue it was a relatively pain-free experience. :)

Review 20 (2021-12-16 - Rating: 5)
They were on time, professional and courteous.it took two employees to do the work and get their big piece of equipment into a tight spot where the sewer drain is located in our home. But they did it and got the job done within an hour. I would highly recommend them to anyone.

Review 21 (2020-01-29 - Rating: 5)
I had a great experience. They didnt need to show up within an hour but they did anyways. The gentleman that arrived worked quickly, was upfront about pricing, thoroughly investigated the problem and explained where the problem was and what caused it. Going to the store and renting a machine would have been cheaper but I would have missed out on alot of things that only experience can bring.

Review 22 (2021-07-20 - Rating: 5)
As a new homeowner, when the floor drain in the basement backs up and everything smells like sewage, you panic. My wife pulled up the number for Roto Rooter emergency line (I had no idea if it were an emergency or not), and they took my call around 6PM, by 6:10 I got a call back from the plumber letting me know he was on another job, and will be with me ASAP. By 8PM Rafael showed up, and walked out the door by 8:55PM, problem completely solved. Rafael walked me through the process, showed me the roots he was pulling out, and even gave me advice on a past toilet project! The whole process was unbelievably easy, Rafael was amazing and I cant recommend this company enough. 10/10 experience, I couldnt be happier.

Review 23 (2020-03-24 - Rating: 5)
We had a Floor Drain in the basement back up with water and called into Roter Rooter. We opted not to have them come out right away to avoid any possible emergency charges. They called us the very next day at 7am to set up an appointment for that day between 8-930am. They called when they were on their way and arrived well within the time frame. The technician (William) was very friendly and knowledgeable of the situation at hand. The problem was resolved in a timely fashion and in a very professional manor. I plan on having them out once a year or two to make sure the lines are clean and this doesnt happen again. I would highly recommend them to anyone with a similar issue.

Review 24 (2021-07-27 - Rating: 5)
I have nothing bad to say. They arrived 2 hours after I called. He was quick and professional, in and out in under 30 minutes. Not cheap but not expensive, I obviously was unable to clear my basement drain alone.

Review 25 (2018-08-18 - Rating: 5)
I had an extremely clogged floor drain and already had a different plumbing company come in to fix but to no avail after almost 2 hours. That company recommended Roto-Rooter.Kent from Roto-Rooter was very professional and honest. He was at the house for almost 2 hours and had to unclog in 2 different directions. He even helped me see where these severe clogs were and also how to develop a preventative maintenance schedule for the future which was much appreciated. Price was very reasonable for the severity $345Thanks Guys

Review 26 (2019-02-26 - Rating: 5)
John just came over to clean out our drain; he was fast, clean, professional and helpful. Roto-Rooter has cleaned our drains the last 3 times and they are consistent, affordable and much better-equipped than other local services we’ve hired. Thanks John!

Review 27 (2018-07-02 - Rating: 5)
Last weekend, my kitchen sink drain clogged, causing it to leak into my basement. I scheduled a plumber from another company to arrive on Monday morning. He never showed, or called to say he was late. I called another company and was told they couldn’t get to my house until Thursday.Then, I called Roto Rooter. A very friendly young guy named Travis showed up within the hour. He diagnosed and fixed the issue in about 15 minutes. Before I knew what the problem was, I was bracing for a huge bill. The bill for this quick work was very reasonable.If there is ever a “next time,” I will call Roto Rooter first!

Review 28 (2020-11-25 - Rating: 5)
Tony was great! I came home to water in our basement due to our toilets and he worked so hard to fix it! He was respectful and cleaned up and did an amazing job. We were very pleased!!

Review 29 (2020-02-14 - Rating: 5)
Our experience was phenomenal. Alan Came and cleared the vents and drain in a short amount of time. He was extremely knowledgeable, clean and thorough. Explained everything in terms that were understandable. Such a great experience!

Review 30 (2021-07-30 - Rating: 5)
The technician (Rich)was at my home within two hours. He didnt waste any time and had the drain cleaned out very quickly.I was very impressed that he took the time to discuss the possible causes and that he checked to make sure that nothing was leaking and that he left the area clean.

Review 31 (2020-04-22 - Rating: 5)
I cant say enough good things about these guys. They came out in like an hour and got the job done in an hour. Keith was professional and helped me to understand what he was doing and why. It was great!

Review 32 (2021-05-21 - Rating: 5)
I called early in the morning and they arrived within a few hours (I wasnt expecting them so quickly). When they arrived they were professional, efficent, and reasonably priced.

Review 33 (2023-02-13 - Rating: 5)
Came out quickly and assessed the issue. They were honest about their ability to perform the work and recommend another company to fix my problem.

Review 34 (2019-08-15 - Rating: 5)
They quoted me 200 per hour and worked an hour and a half and then said we could have gone faster, lets just call it an hour Im not sure if it was those specific guys that were cool or the whole company is like that but Ill go back.

Review 35 (2022-04-11 - Rating: 4)
The guys who jetted my sewer were very nice/professional and they cleared my clog quickly. The only complaint I have is the pricing. $525 for pressurized water?!

Review 36 (2021-03-29 - Rating: 4)
I had to get work done over the weekend so pretty expensive. I was given the options/info for regular week day rates but based what was going on, I chose to do the weekend rates. The job was done quickly and in the same day.

Review 37 (2019-07-04 - Rating: 5)
Always great to use this place. No drama just people who know what they are doing at a fair price. The guy who came this week for my rental could not have been better. Thank you!

Review 38 (2018-08-24 - Rating: 5)
Requested to have my plumbing vent cleared from the roof. The crew, John and Will, came out on time and were very professional. I appreciate their help and would recommend Roto-Rooter to anyone.

Review 39 (2020-07-13 - Rating: 5)
Keith, was an unbelievable person. He was frustrated at a situation that he had not seen before and solved it before he left! He was even apologetic that he had to charge me an extra hour... but saved me MULTIPLE THOUSANDS.... Keith and Roto Rooter, Outstanding job! Thank you for helping save the summer!

Review 40 (2022-03-17 - Rating: 5)
Allen was professional, detailed and explained everything so I could understand. He performed the job quickly and made sure I understood why we had the issue! Thanks Allen!

Review 41 (2023-07-25 - Rating: 5)
Someone from roto rooter was here within an hour. The person cleaned out the tree roots, clogging the main drain, and it works great now.

Review 42 (2021-11-10 - Rating: 5)
Absolutely the nicest, most thorough, and professional service I could have asked for! Very quick response time. HIGHLY recommend!

Review 43 (2023-01-18 - Rating: 5)
Definitely came through in a pinch! Im not really excited about emergency calls on a Sunday, but it needed to be done. My tech Daniel was at my house within 2 hours and we had some major blockage in our drain out to the street. Daniel was polite and professional explaining the process to my son who was curious lol. My only area to ask improvement is going easier on the staircase with that large machine. It was a bit harsh going up and down. Otherwise, everything went great and the clog was fixed! $600 later haha…

Review 44 (2022-10-11 - Rating: 5)
On time for appointment. He was very thorough and professional. Would call them again.

Review 45 (2018-12-10 - Rating: 5)
Super nice, efficient, knowledgeable techs every time! So thankful for their help, Kent explained everything and got our kitchen sink running perfectly. Thanks again guys!

Review 46 (2021-04-17 - Rating: 5)
Came within the hour, fixed the problem quickly. Facebook, google and Twitter are anti american companies that block free speech

Review 47 (2021-02-14 - Rating: 4)
Expensive but they got the job done. I had spent the cost of several plumbing clean outs to no avail. Shouldve went to Roto Rooter first

Review 48 (2023-11-03 - Rating: 5)
Got right to work. Did it well. Explained what was going on. Nice guys. Hire them.

Review 49 (2019-12-16 - Rating: 4)
Came within the hour that I called. Was professional and hard working. Showed me what the problem was and what had to be done to fix the problem.

Review 50 (2024-05-15 - Rating: 5)
Keith was incredible! We called and he was out same day. Cost was much lower than other quoted places nearby - thank you!

Review 51 (2023-05-23 - Rating: 5)
Fast, didnt expect them here an hour after the request for service. Thanks a bunch.

Review 52 (2020-10-09 - Rating: 5)
They did not do work for me but when I called and told them my issue, they recommended some place that could help.

Review 53 (2022-03-09 - Rating: 5)
Our tech Keith got to the problem right away! Actually shows you the problem BEFORE hand and AFTER ! Very outgoing guy!

Review 54 (2022-04-15 - Rating: 5)
Clogged Sewer: Easy scheduling, arrived on-time, friendly service and fair price.

Review 55 (2022-03-29 - Rating: 5)
Very professional and quick!!! Very respectful of our no shoe rule as well

Review 56 (2020-02-28 - Rating: 5)
Will come out to my house after an extreme problem we had the night before and fixed all of our root problem and now weve even set up an appointment for a year-and-a-half to have it done again by the same company thank you will

Review 57 (2019-09-26 - Rating: 5)
I think this place is the BEST! Fast service and Allen did an excellent job! THANKS!

Review 58 (2021-12-16 - Rating: 5)
I filled out a form online, and the next morning, a technician was at my house fixing the issue

Review 59 (2021-08-03 - Rating: 5)
Great service... called for emergency service and plumber was onsite within 30 mins...

Review 60 (2018-12-28 - Rating: 5)
Showed up before scheduled time, was fast and price was reasonable. Very happy

Review 61 (2020-07-21 - Rating: 5)
Theyve taken care of sewer mains at two different homes now in a timely and clean manner.

Review 62 (2023-10-19 - Rating: 5)
All the rain ended up back up our basement floor drain. Roto Rooter was here in 20 minutes. It was a little expensive but the tech did his work quickly and got us back to normal.

Review 63 (2023-05-11 - Rating: 5)
Excellent customer service. Quick response time. Professional service and advice. Highly recommend!

Review 64 (2023-09-29 - Rating: 5)
Fast, nice, reasonably priced

Review 65 (2021-02-26 - Rating: 5)
Two thumbs up for customer service!! Had a service man come out to snake out the main sewer pipe in my basement that was clogged. In the process the neck to the clean out valve got chipped. Called the manager, who got hold of the owner, and they had another service man come out to look at it. They took full responsibility for the chip and covered the cost to have a plumber come out and replace a 3 ft section of the pipe with a new clean out valve. They did all of this within 1 hour after I called the manager. EXCELLENT CUSTOMER SERVICE.

Review 66 (2023-10-09 - Rating: 5)
Fixed my issue in the same day!

Review 67 (2018-07-26 - Rating: 5)
Quick and easy the prices are affordable and the service is quality

Review 68 (2021-02-18 - Rating: 5)
Once again, prompt and Professional service. Pricey but well worth the professionalism and quality of work. I have used them many times and will continue to do so.

Review 69 (2018-10-08 - Rating: 5)
I called on a Sunday with back up issues into my basement sanitary tub. Received a call back before 8am Monday morning. They had a tech (Will) out here by 8:30am. Knowledgeable and professional. Prices seemed reasonable.

Review 70 (2021-11-18 - Rating: 5)
Knowledgeable, clean and courteous ! Made the best out of a bad situation! Thanks Again!!!!!!!!

Review 71 (2020-02-20 - Rating: 5)
I have a 100 year old home in Wauwatosa near the village. Ive had Roto Rooter out on a number of occasions since 1985 to clear our backed up sewer drain. Theyve done a great job every time. Most recently they ran into a particularly stubborn clogged drain situation that required more specialized equipment than usual. But they got it done apprising me of the situation all along the way, working with me for a successful outcome amicable to us both. Theres no one else I would consider for this type of job.

Review 72 (2021-11-21 - Rating: 4)
Ive used them for my home, and for the property I manage.

Review 73 (2019-03-31 - Rating: 5)
After the first service call, my drain started backing up again. I called Roto-Rooter and they sent someone back to snake the drain again. They didn’t charge me for the second visit and so far so good. Very responsive and willing to get the job done!