Sanford Temperature Control
Located in Milford, New Hampshire
Address: 96 Old Wilton Rd #1, Milford, NH 03055, United States
Phone: +1 603-769-3956
Rating: 4.9
Services
- On-site services
- Online estimates
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Electrician
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-02 - Rating: 5)
I had a great experience with Sanford! I replaced old oil boiler to new Gas heating system and Plumbing. Sanford team did amazing job and all new system and looks great! Also my electric guy damaged a pipe accidentally but Sanford crew offered fixing the pipe… amazing!!! Overall company had great customer service system. I started this process with Chris King and he was super professional and kind!!! Also crew who install all the gas heating system are amazing and new heating system looks great. Also plumbers are excellent as well. They did everything right and put extra effort!!! I would def suggest Sanford for heating system and plumbing and I will work again with this company! -
Review 2 (2025-01-03 - Rating: 5)
We had our first system check from Sanford today. Mike was great. Very professional and answered all our questions. He was on time and we received a text when he was on his way. That was very much appreciated. In today’s world of home customer service calls that is refreshing! Thanks for the great service. -
Review 3 (2024-12-19 - Rating: 5)
We had a new Bosch system installed over the summer months, the air conditioner worked perfectly however we needed to learn about the heat portion of the system and how it worked. We tried on our own reading the paperwork and watching videos but still seemed to be having issues with getting the house warm. We called for service and Dan D was the technician sent out to help us. He knew immediately what we were trying to convey and had an answer and solution in just a few minutes. He took the time to explain how the system works and answered every question we threw at him. We asked if he would double check everything from the wiring to the set up of the thermostat just to be sure we understood and that we had no other concerns. He was happy to do so and we are completely confident and satisfied that our new system works as it should. Thank you Dan for being so great and so helpful! -
Review 4 (2024-09-27 - Rating: 5)
Cameron explained everything to me about my propane furnace, I even repeated some questions and he pointed out every piece of how my A/C and heater pipes work and even explained my water heater to me which was in the corner of the room and not actually part of this service call. There is ZERO pressure to purchase anything and you get shown the difference between part cost and membership cost. The quoted price is what you pay, no surprise payments ever. Price breakdown costs of parts gets emailed to you so you understand exactly how much each piece costs. After he left I know so much more about how my home heating/cooling system works and it was so simple from making the appointment over the phone until few hours later when he arrived. No issues came up at all and the whole process of troubleshooting my furnace made me so happy that I’m not using no other company for these repairs. -
Review 5 (2025-01-08 - Rating: 5)
Gavin arrived promptly and repaired my heating system quickly. He answered all my questions and restored my heat. Very pleased with his professional and courteous demeanor. And I am thankful because I am comfortably warm once again. Thank you Gavin. -
Review 6 (2024-12-21 - Rating: 5)
Jean M did an excellent job on my water heater issue. He was very nice and professional, gave information on next steps. Did a great making sure tank was totally drained. He replaced a cut off as needed for better operation. Sanford has always provided quality people. -
Review 7 (2024-11-22 - Rating: 4)
Zachary S., the electrician who responded to my service request to replace my above rear slider door Outside Motion Detector Light on my rear deck, was very knowledgeable and quickly did the job from start to finish. After checking the project, he knew quickly what he needed for this project and proceeded to go get the new unit. In no time, it was working and I am very pleased with the outcome. Zachary S. was very friendly and I will continue to call Sanford for any Electrical, Heating or Plumbing issues as I have your Gold Service Plan. Thank you. -
Review 8 (2024-11-26 - Rating: 5)
I called around this weekend when I had an issue with my water heater. My normal HVAC team no longer supports weekend calls. The Sanford team picked up the phone and Iris was very helpful on the phone and was able to schedule someone to see me first thing Monday. The Technician Derek was very prompt and professional and quickly saw the issue and worked with me to get the best solution to my problem and even went above and beyond to work with the Manufacturer to ensure my warranty was covered and was able to get a replacement unit on order for next day install. I am very impressed with the professional courtesy so far of the Sanford team and look forward to working with them going forward. -
Review 9 (2024-12-27 - Rating: 5)
Want to express my experience with Gavin. Second time Ive dealt with him and Im impressed with his knowledge of furnaces. Did one hell of a job for us. Hes a keeper with your company. This goes to the head guy. Thanks, ray -
Review 10 (2024-11-14 - Rating: 5)
Hi, Jean M, a technician from your company came to service our toilet. He was very professional and friendly and great work ethics. He explained what he was doing and is a great asset to your company. He’s a hard worker, if I needed your company again I would request him. Sincerely Debra Fabiano -
Review 11 (2024-11-08 - Rating: 5)
Zachery was courteous, called ahead, and resolved our issue right away. He tested our heater to ensure it was working properly. He asked if we had any questions or concerns. It was a very good service call. -
Review 12 (2024-10-14 - Rating: 5)
Eddie came and helped us out with our heat. There was some wiring issues and he was able to identify the problem quickly and get it sorted out for us. Super knowledgeable, kind and respectful guy. Happy he was able to get it fixed as it was starting to get very cold out! Quick response from Sanford too as we made the call and got a same day visit. -
Review 13 (2024-12-19 - Rating: 5)
Brett is very professional, knowledgeable and friendly. He explained what was wrong and how to repair. He made sure everything was in good repair before he left. I recommend Brett and Sanford for your hearing and cooling needs! -
Review 14 (2024-12-18 - Rating: 5)
Brett went above and beyond to try and fix my issue. After it was determined that it was beyond his companies scope of work Brett was able to assist me in securing a same day appt with the correct service. After the problem was fixed I needed the furnace turned back on and inspected to insure my family had heat for a cold night. Brett went out of his way to stop by and make sure everything was working correctly. I will use Sanford solely because of his excellent customer service. The k key negative is the answering service Sanford uses is very frustrating but their in person service is incredible! Highly recommend as long as you don’t leave a message! -
Review 15 (2024-12-19 - Rating: 5)
We had Sanford replace our old furnace on 12/18. We couldnt be more pleased with the whole process. Everything was explained clearly as to why the need for the replacement. The technicians were efficient and respectful. We know we are in good hands with this company. Shout to Seth, who serviced our furnace and spotted the issue. -
Review 16 (2024-11-25 - Rating: 5)
Brett from Sanford came today to help us figure out why air wasn’t coming out of one of our vents. He was super friendly and very professional. He got right to work and did a thorough inspection of our duct work before locating a malfunctioning damper. He talked us through our options and quickly gave us a quote. We’ve had some challenges with our HVAC system and service providers in the past, but Brett made today’s service call a great experience. The time is coming soon for us to consider replacing our HVAC system entirely, and we’ll definitely be calling Sanford to discuss our options. -
Review 17 (2024-10-23 - Rating: 5)
A nice young man named Brett B. showed up right on time as promised. After dealing with an unwieldy trap door to my shallow “basement”, things proceed as planned. He was pleasant and courteous throughout. He explained where to get a new filter, and I am confident his work is top notch. I would recommend him as a top representative for Sanford Temperature Control. -
Review 18 (2024-11-01 - Rating: 5)
Cole did a great job. Very efficient and quick. The rest of this comment is no reflection on him its just a observation. It would be a lot better for scheduling if you had a dedicated team to do these system checks and could give a better window of time because 4 or 5 hours waiting for someone pretty much was all day as he was there like at 4:00 so it was an all day event and people work and its really not a good use of everyones timeif were waiting around all day for the tech to come for an scheduled appointment. -
Review 19 (2024-11-19 - Rating: 5)
I had Dan D at my home for a service call for my rani on demand hot water/heater he was very knowledgeable kind and he Explained everything as he went through our system if I need another service I will be requesting DanHe can also bring his 🐶 with him. LOL -
Review 20 (2024-08-30 - Rating: 5)
Great service from Sanford once again. This company has the best customer service! From their office staff (thank you Irish!) to their technicians. Brett was the technician today and he was exceptional. Very nice and very knowledgeable. He called to alert me of his delay and kept me updated on his arrival time. Once here, he was respectful and got right to work. I appreciated how he explained the few issues we had in detail with great visuals! Thank you Brett! Highly recommend this company for all your heating and air conditioning needs! -
Review 21 (2024-10-15 - Rating: 5)
Fantastic service. They were able to schedule an appointment next day and diagnosed our heating issue in no time. The two technicians they sent out were great, very friendly and informative. They explained their diagnostic processes and thoroughly described the issue and how to proceed without selling us additional services. Glad we subscribed to their services. -
Review 22 (2025-01-08 - Rating: 5)
Brian, came out and quickly identified what was the issue with our furnace. He had us up and running in no time. He explained everything he was doing and answered all my questions like the true professional he is. -
Review 23 (2024-11-18 - Rating: 5)
Cole was thorough and explained everything regarding our annual furnace inspection. He gave me the choice of small repairs or likely ok to wait, I ended up having them done, better now than mid Winter. Highly recommended -
Review 24 (2024-10-10 - Rating: 5)
I have trained customer service for close to 25 for the largest mutual fund company in the world, based out of Boston. So I know what Im talking about. I expect a certain level of politeness and courtesy. No matter who they are or what their job is.In my book Cole exceed what I expected from a 20-year-old kid. He was extremely polite. When I apologize for asking too many questions, he told me it was okay Aunt. He wanted to help me learn and understand the 1-Year-Old furnace we have.He deserves a raise 😁 -
Review 25 (2024-11-21 - Rating: 5)
Eric, our Sanford tech, did wonderful as always. maintaining our beast of a heating system takes skill. He is prompt and kind gets the maintenance taken care of quickly. He doesn’t mind the annoying dogs or the beam that you have to duck under going up and down stairs.They check in the day before coming and Eric texts when on the way. He is always on time. We have been very happy with the work and the professionalism. -
Review 26 (2024-09-27 - Rating: 5)
Eddie was very personable and professional, clearly explained what he would be checking for with the system, asked up-front about any current or past issues, and provided a clear overall status report when he finished. He even offered to clear out the spin-down filter for the water supply system if I could find him a bucket to do so! I was impressed with how he completed his work in a timely fashion. Well done overall - and very much appreciated! -
Review 27 (2024-12-10 - Rating: 5)
Brendan and team gave us excellent service! They explained everything so that we could understand and was very professional. So impressed that we signed up for their annual maintenance plan. -
Review 28 (2024-12-31 - Rating: 5)
Dereck came to our house Saturday and we were very pleased!! He called 45 minutes prior to his arrival, very respectful of our home and zeroed in on the problem almost immediately !! He has serviced our equipment before and always does a good job!Thank you Dereck! Happy New YearThe Schreck’s -
Review 29 (2024-08-22 - Rating: 5)
We have continually been pleased with the services provided by Sanford. To start they are easy to get ahold of and able to make quick appointments. Cameron, our tech, was very kind and knowledgeable. He explained the issue with our AC unit to me very clearly and provided me with two options to fix the problem. He also made a best friend that day as my dog wanted to help him do all his work. -
Review 30 (2024-11-23 - Rating: 5)
Cole and his team mate were polite, professional and did the job in a timely fashion. They were helpful ( moving objects ) and treated my property well. I’d recommend this Sanford team! -
Review 31 (2024-09-27 - Rating: 5)
Sanford has been my reliable HVAC service provider for many years. In addition to routine maintenance and service, they have helped me through several difficult problems with an aging heater / air conditioner in my home and have always had an economical and timely solution. And they have stood behind their work. Brian, in particular, is an excellent technician. -
Review 32 (2024-11-22 - Rating: 5)
Marc did a great job,And 40 years of living in Southern New Hampshire. He probably was the most thorough technician we’ve ever had at our house.He recognized a problem from the previous company fixed it.He was personable, polite, and as a company, you guys are lucky to have such a dedicated employee. -
Review 33 (2024-08-18 - Rating: 5)
I have had Sanford temperature control servicing me for over a year and a half and there services and technicians are great. I had my maintenance done for this year and the technician JD C. was fast and efficient. He even took the time to walk through what he did and answered my questions and provided me with recommendations. Great service would 100% recommend -
Review 34 (2024-09-09 - Rating: 5)
Sanford and Gavin never fail me. I email them over the weekend about an issue and Gavin was here 8am Monday morning. Great service and they will continue to work through any issue until resolved.Thank you so much Sanford! -
Review 35 (2024-11-04 - Rating: 5)
Had an emergency call placed because my furnace wouldn’t start up and temperatures were dipping into the 40’s. Sanford sent their tech Dan out and he came out same day and had the issue diagnosed and resolved within an hour of being there. Dan was pleasant and very kind. Would 100% trust Sanford again with any service related issues or emergency’s in the future! -
Review 36 (2024-11-19 - Rating: 5)
Dan D and Sanford have been great. I have learned more about this old houses plumbing this past year than I have known in my lifetime of living here. Thank you for giving me someone to call. -
Review 37 (2024-10-29 - Rating: 5)
Really excellent to work with so far. My tech was friendly, respectful, and recommended only what he thought was worth offering. Felt super safe the whole time. LI will be using Sanford again for sure. -
Review 38 (2024-12-04 - Rating: 5)
Sanford Temperature Control was able to do a same-day emergency service call. Their tech Dan, was knowledgeable, courteous, and got the job done quickly. We highly recommend. -
Review 39 (2024-11-03 - Rating: 5)
Chris, the general manger, was personable and professional and was quite thorough checking the job on site and provided me with all important information needed to know to be able to complete the job. He told me he would provide an estimate within the same day or next day and was true to his word. We received the estimate that same afternoon. We are looking forward to having your company to do work needed to finish the HVAC system at our church. Thank you! -
Review 40 (2024-10-06 - Rating: 4)
I’ve used Sanford since moving to NH in 2007.This experience was as positive as the others with one exception. Upon asking for a morning appointment and learning there wasn’t an open slot, I specifically requested an appointment after 3:30 and was told someone would be there by 4:00. Due to miscommunication, the technician, Brett, called just before 3:00 to say he was only 10 minutes away…UGH!Needless to say he got to my home and waited until I arrived. He was very polite and professional. The service appointment for the heat/hot water was completed in under an hour and off he went to chill with his family’s newest addition!I’ll continue my relationship with Sanford going forward! -
Review 41 (2024-11-15 - Rating: 5)
Derek from Sanford was quick to get the job done. He gave a great explanation of the work and was really professional. Definitely happy I went with Sanford for the boiler maintenance. -
Review 42 (2024-11-01 - Rating: 5)
We called because we were having issues with our boiler. Brett B. Was sent to my house within a couple hours of me realizing we had no hot water. He was very knowledgeable and took the time to explain in detail what was going on. Brett did good work and left us with our boiler up and running again. -
Review 43 (2024-10-17 - Rating: 5)
When I say Eddie “saved the day”, he truly did! He went above and beyond to fit us into his schedule, answered all our questions and my furnace was running like a charm by the time he was done. Eddie was very knowledgeable, efficicient and pleasant to work with. Thank you for the great service! -
Review 44 (2024-09-20 - Rating: 5)
Brian was great. Thorough in troubleshooting the issue and clearly laid out the options for repairing or replacing our water heater. He needed an additional tool to complete the job, put everything back in its place and will be back to finish the job once it is received. -
Review 45 (2024-08-23 - Rating: 5)
Excellent technical help from Derek! He arrived on time, listened carefully, diagnosed the problem (a failed transformer in my old furnace), and fixed it on the same visit. I was glad I sprang for the service call, which was fairly priced at $60. The agent who took the call was prompt and responsive, even after hours. It’s good to receive such service! -
Review 46 (2024-11-22 - Rating: 5)
Derek E was punctual, knowledgable, and courteous during his visit to my home.He did a great job!Highly recommend him and his company -
Review 47 (2024-12-14 - Rating: 5)
I just had Mike L. Come out to inspect my furnace. He was thorough, professional, and friendly. I had some questions, as this type of system is new to me. He didn’t mind me asking questions and he provided plenty of good information. -
Review 48 (2024-10-18 - Rating: 5)
Furnace wasnt working and was able to get a same day appointment to check it out. Brett B. was the tech sent out who did a great job of diagnosing the problem and explaining the issue to me. He was able to provide several solution options and answer all my questions. Highly recommend Sanford Temperature Control. -
Review 49 (2024-11-04 - Rating: 5)
Cole did an excellent job of inspecting and troubling-shooting the two heating units in our home at the beginning of this heating season. He fixed a condensate line that had come loose in the furnace and fully explained the one item of recommended repair that we needed and gave us a quote for the work so that the repair work could be scheduled. Hope to see Cole again for the repair work. -
Review 50 (2024-08-07 - Rating: 5)
Replaced an old air handler and condenser with a new system today.It was a big job.Shawn, Mike and Gabe did a fantastic job !We also replaced old sink drains and faucets in our kitchen and master bath as well as replacing a double sink top in the master bathroom.Eric did a masterful job in completing this plumbing work.Dave the job estimator , was very thorough explaining the work to be done and the prices, as well as scheduling the job.Looking forward to a continued good relationship with Sanford. -
Review 51 (2024-11-01 - Rating: 5)
Dan was very prompt, arrived on time and analyzed my system problem quickly. He identified the problem that a tech from another company had missed and came up with a suggested repair. The prior company indicated that they could not locate a replacement part, but Dan did so in just a few minutes. He also suggested replacing other older parts that can cause system failures and he will replace them at the same time. So far I am pleased with Dan and Sanford Temperature Control. -
Review 52 (2024-12-17 - Rating: 5)
Dan came to service our boiler. We’ve only lived in our house a little over a year so I had a lot of questions about how things worked and general “what ifs”. He was very helpful and efficient (and patient with my questions) -
Review 53 (2024-10-16 - Rating: 5)
Jimmy R. did a fantastic job analyzing and fixing our issue. He arrived on time and was friendly and professional. Highly recommend him and Sanford for your plumbing needs. -
Review 54 (2024-08-27 - Rating: 5)
As always top notch service from Sanford. I had my boiler and indirect water tank replaced. They walked me through everything they planned to do before doing it. They gave me options for placement of the units and explained everything along the way. They were kind and respectful of my home and left everything immaculate. In addition, they also moved my water filtration system to suit the layout of the new boiler. I will always use Sanford!!! -
Review 55 (2024-08-02 - Rating: 5)
Another great experience with Sanford! My technician, Derek, not only quickly fixed my leaky air conditioner (a loose cap), but also took a look at my problem water heater and has started to track down a solution! I love an employee that takes the initiative and goes above and beyond, and explains everything he does. -
Review 56 (2024-08-27 - Rating: 5)
Brett B came and fixed my AC tonight. Did a great job and super nice guy. I called at 4pm and 45 minutes later Brett was here.. I always call Sanford Temperature Control they’re a great company. -
Review 57 (2024-12-02 - Rating: 5)
Derek did a great job on our furnace, Found the problem and in no time had it fixed. He was very polite and diligent. I will ask for him the next time we have issues. -
Review 58 (2024-03-01 - Rating: 4)
Matt was beyond helpful, courteous, and knowledgeable during this install. Everything was well explained and to expectation when he was here. We appreciate how thorough he was with everything. The only complaints that we have are from the 1 day he was not here during the install, where the house was left extremely messy, the upstairs rug was stained, the closet area was covered in dirt, and the basement floor was left covered in debris. Whomever was in charge that day did not take the time to clean up or put things back the way they were. Outside of these issues, the install went according to their explanation. -
Review 59 (2024-12-12 - Rating: 5)
Your technician Brett was very pleasant, cordial and polite. Got right to business and was thorough with explanation of the situation and resolved the problem quickly.Well done Brett. Asset to your firm. -
Review 60 (2024-10-17 - Rating: 5)
My technician Derek E. was great!! He was polite, efficient, and explained what he was doing as he worked. My heat wasnt working, and he had it back on in no time. Really appreciate the quick, efficient service and how stress-free the experience was. Thanks Derek!! -
Review 61 (2024-07-23 - Rating: 5)
Gavin came out to my home to evaluate the issues I was having with one of my AC systems. While there are complications to the repair of my older system, Gavin did a great job providing an overview of what my potential options are. We will continue the process when a service van is dispatched which has the proper instrumentation available for my older system, which Gavin arranged for the next morning. He also went the extra mile to insure I wouldn’t be charged for an additional service call, since his van wasn’t equipped with what was needed for my older system. Well done, Gavin! -
Review 62 (2024-10-17 - Rating: 5)
We are very pleased with the jobs that were done this week. One was done on Monday the other on Thursday . Both gentlemen were very nice and did a great job. My son was particularly pleased with the job done on Thursday because it will make his job so much easier. -
Review 63 (2024-10-22 - Rating: 5)
We were very happy with the work that Derek provided us. He was able to quickly diagnose the problem we had with our furnace and we look forward to having him come back to complete the work for us. -
Review 64 (2024-10-23 - Rating: 5)
Brett did a fantastic job servicing our water heater and furnance today. Brett was thorough, kind, knowledgeable and respectful of our property. Hi highly recommend Sanford Temperature Control and strongly recommend our technician Brett. Grace Falco -
Review 65 (2025-01-07 - Rating: 5)
Brett did a great job today with our annual service. He answered all my questions and provided helpful suggestions. -
Review 66 (2024-04-03 - Rating: 5)
Im always impressed when a service provider takes the time to educate me about the product I bought. Eddie explained the protocols for maintaining my mini-splits, provided me with the knowledge that he brought to the inspection and showed me how to improve the longevity of the product. In the process he convinced me to extend my service.Good job - -
Review 67 (2024-10-30 - Rating: 5)
Mike was here for an annual boiler check/maintenance - he was friendly, professional, quick and identified an issue with my water heater expansion tank during the same trip and he was able to address and fix it on the spot - great job! -
Review 68 (2023-12-12 - Rating: 5)
Kyle G. from Sanford was awesome and super respectful. They installed furnace and AC system. He explained everything without being condescending, helped set up the wireless system, checked it and his team cleaned up everything after the job. My standards are pretty high and Kyle not only met them, he exceeded them. Thank you. -
Review 69 (2024-10-25 - Rating: 5)
Brett was professional yet personable. Very knowledgeable and informative. He was thorough yet quick. Overall did a great job. One of the best. -
Review 70 (2024-09-04 - Rating: 5)
Derek E. was very helpful and professional while performing maintenance on our furnace unit. He spotted a critical issue with it and helped explain it in great detail. Answering questions and providing recommendations on solutions. -
Review 71 (2024-11-08 - Rating: 5)
Gavin was very professional and quick to let me know exactly what needed to be done, he also educated me on other options for our needs for hot water. Great experience overall. Thank you very much -
Review 72 (2024-08-19 - Rating: 5)
Shawn and his team did a fantastic job installing our new AC system. The work looks exceptionally good and they explained how everything worked before leaving. Plus, they left it clean ad I didnt have to pick up one thing after they left. We have another unit to replace next year and theyll be our first call. -
Review 73 (2024-09-08 - Rating: 5)
Recent visit from Cole M was seamless. Keep us updated.No hassle Work was excellent as we have alway expected and received. Just recommended Sanford to my son in Manchester who ending up buying new A/C and furnace! -
Review 74 (2024-12-04 - Rating: 5)
Eddie M, His communication skills was on point. He was very respectful and professional He allowed me to ask questions. He was honest about everything and he even found out what was the problem -
Review 75 (2024-10-09 - Rating: 5)
Mike L did the yearly inspection of my furnace today. Mike was very professional and efficient. I highly recommend Sanford to anyone who wants their HVAC system to stay tip top, year in and year out -
Review 76 (2024-11-01 - Rating: 5)
Cole came to my home on Wednesday to install a new thermostat. He listened to what I asked for and showed me two different options. One was non-programable and other programable. I was glad that he showed me a non-programable option because I did not want the hassle of different settings. I am retired and just need a thermostat that I can set in the AM and then lower in the PM. Cole installed the thermostat and explained all of its aspects to me. He was polite, capable and did a good job. Thanks -
Review 77 (2024-08-09 - Rating: 5)
JD from Sanford was polite, professional and expedient handling the maintenance of my Daikin split system. He far exceeded my expectations and was able to provide a good service that also impressed my son enough that he also bought a maintenance service for his home. I am a happy customer who will use Sanford readily if anything else comes up. -
Review 78 (2024-07-30 - Rating: 5)
Brett did another great job repairing our aging heating unit. He was prompt, friendly, thorough, knowledgeable, and explained what he was doing very clearly. He answered all of our questions regarding our system and suggested multiple options for bringing it up to speed. Were very satisfied with his service. -
Review 79 (2024-08-25 - Rating: 5)
Cameron did a great job. He also gave me some tips to keep my equipment running efficiently between services. Thanks for your exceptional service … and tips. A job well done. -
Review 80 (2024-08-04 - Rating: 5)
We went to bed last night (Saturday) and realized our central AC was not working. My husband did a search early Sunday morning for 24 hour emergency HVAC service and Sanford was one of several that came up. He placed the call and within three hours the technician, Zack, was here. He diagnosed the problem immediately, had the exact part on his truck, and we were up and running again within twenty minutes. Zack was professional, very nice and took the time to answer all our questions. Its nerve racking to lose your AC in the heat of summer and of course it always seems to happen on the weekend! Its nice to feel confident that your HVAC repair company is going to come to the rescue. The woman we talked to on the phone was great too. Weve now signed up for a yearly membership. -
Review 81 (2024-10-08 - Rating: 5)
Derek, the technician who visited our home was prompt and knowledgeable. When I questioned about getting a part as early as possible, he took action and made it happen for us! Thank you, Sanford for going above and beyond for us. -
Review 82 (2023-10-18 - Rating: 5)
All the individuals involved in the installation of are furnace and hot water heater were wonderful. Very polite letting us know what was happening and listening to our concerns. Always cleaned up after the day highly recommend this service. -
Review 83 (2024-10-13 - Rating: 5)
Very professional and competent. Brian did a great job on evaluating the situation and giving me a couple of options on how to proceed. Hes very knowledgeable. -
Review 84 (2024-10-19 - Rating: 5)
We have continually been pleased with the services provided by Sanford. To start they are easy to get ahold of and able to make quick appointments. Brendan, our tech, was very kind and knowledgeable.Thank you Brendan W. !! I would recommend Sanford and plan to use them for future system maintenance and repairs. -
Review 85 (2024-11-20 - Rating: 5)
Mike did a nice job working on my gas furnace, advised me on recommended changes to my gas hot water heater and helped to install a new Nest thermostat.Thanks Mike 😊 -
Review 86 (2024-11-07 - Rating: 5)
The experience with Sanford was first rste. This was my first snnusl insprction after instsllation. They answered all questions and set my mind at ease - very courteous. There was little to discuss since the system was working well after a flawless installation 1 year ago -
Review 87 (2024-10-22 - Rating: 5)
Derek is a technician at Sanford Temp. Control. He has been maintaining our heating and AC systems for several years. I am thoroughly pleased with work and pleased with his professionalism. -
Review 88 (2024-08-29 - Rating: 5)
Very impressed with their knowledge and experience. They were quick to diagnose the problem we have with our AC unit and ordered up exactly what we need. Highly recommend them and will use them again in the future! -
Review 89 (2024-07-30 - Rating: 5)
Extraordinary A/C service from a knowledgeable professional. I signed up for ongoing maintenance from Sanford based on my confidence in the tech who solved my A/C issue. Another firm had told me my condenser was dead, but Sanford found the problem to be a bad capacitor -
Review 90 (2024-06-26 - Rating: 5)
I thought Derek was polite. Courteous knew what he was doing. Got my furnace fixed in one day. I was very appreciative and because of his service I will now only use you guys going forward. He’s a great technician. -
Review 91 (2024-10-13 - Rating: 5)
Brett and DJ provided service at two properties for us. They replaced 3 gaskets on piping to the furnace at our home and then performed duct cleaning at a new rental property. They were both very friendly and got right to work. They were efficient and left areas clean. Brett has provided service for us in the past and continues to do a great job. I appreciate having the same technician provide service each year. DJ was in training. They were a good team. Both keepers Sanford Temperature Control! -
Review 92 (2024-09-18 - Rating: 5)
Dan informed us of his arrival time in advance, was on time, was knowledgeable and personable. He was able to answer my question of do we need this part replaced? To my satisfaction. -
Review 93 (2024-11-04 - Rating: 5)
Brett B. Did a great job on explaining what the issue was and was very professional and friendly! This was a last minute appointment and Sanford and Brett came out same day to see what the issue was with my heating! -
Review 94 (2024-11-25 - Rating: 5)
Derek was professional, and very knowledgeable. He took the time to explain the issues he found while doing the service, and the recommendations he made. -
Review 95 (2024-10-17 - Rating: 5)
Brian is a great rep for the company. Very knowledgeable, friendly, and professional. He found the issue quickly and set a plan for the repair on the spot, great service! -
Review 96 (2024-12-18 - Rating: 5)
Sanford is always responsive and does a great job. We had another great service call today from Brian B. -
Review 97 (2024-09-01 - Rating: 5)
Dan D. evaluated my heating system and provided a thorough assessment with reasonable recommendation options. Dan D. is easy to work with, knowledgeable, polite with no sales pressure. Highly recommended. -
Review 98 (2024-12-26 - Rating: 5)
Derek the technician was very knowledgeable, helpful , and right to the point no BS with what was wrong with My heating System . -
Review 99 (2024-12-18 - Rating: 5)
Brian was able to quickly diagnose and fix the problem with our mini split. He was prompt and courteous. We are grateful that he was the technician that was sent to fix our heat. -
Review 100 (2024-10-18 - Rating: 5)
Brett B. is one great human being, way ahead of the curve for a young man. BTW his technical skills appear to align with his humanity.👍 Sanford has one fine employee! -
Review 101 (2024-09-17 - Rating: 5)
Brett did an excellent job on our heating service annual maintenance. He was professional, polite and punctual. Could not expect anymore. -
Review 102 (2024-12-21 - Rating: 5)
Great response from Sanford, technician (Derek) assessed our water heater needs and was able to give us multiple quotes quickly. I would recommend them to anyone I know. -
Review 103 (2024-10-17 - Rating: 5)
Dan was professional and kind and thorough. A pleasure to work with and gave me an idea of how to proceed going forward with a timeline on my furnace. Feeling good going to winter now!! -
Review 104 (2024-10-17 - Rating: 4)
Although the repair to my water heater was not done due to building code issues, Gavin explained what the problems were, and the possible soultions were discussed. I was a kept fully informed during the discussions as to necessary repairs and the costs involved. -
Review 105 (2024-09-27 - Rating: 5)
Dan D. serviced my air conditioner recently, he was courteous, very efficient, answered all my questions and left the area spotless. Ive been using Sanford for 25 years and have always received great service from them, highly recommend! -
Review 106 (2024-04-01 - Rating: 5)
Excellent service. Arrived on time. Asked me questions to diagnose any possible issues. Explained several things I did not know about my system.Eric was very pleasant & thoroughly cleaned & diagnosed my system. Every Sanford employee with whom I have had dealings has been pleasant, attentive, and professional. A friend recommended Sanford to me & I recommend them to you as well. I have been very happy with my equipment & service & know I can contact them anytime with questions & concerns & they will respond in a timely manner. Thank you Eric! -
Review 107 (2024-09-06 - Rating: 5)
Brett was professional and prompt. Out hot water heater went out at night and he was there the next morning to install a new one. Thorough with his explanation of the new equipment. -
Review 108 (2024-11-23 - Rating: 5)
Had the pleasure of meeting Dan, my technician from Sanford Temperature. As always, they did a great job. Feel confident my system is ready for winter and any “to do” items have been identified. Thanks! -
Review 109 (2024-01-29 - Rating: 5)
Brett B. and his colleague from Sanford provided excellent service for our duct cleaning! They still came out early despite a snow storm the night before and were friendly and courteous and very efficient, finishing their work in a very reasonably amount of time. They explained the work they were completing as well which we appreciated. The communication from Sanford has also been amazing and easy to reach customer service if we have questions. Thank you so much for great service! -
Review 110 (2024-11-14 - Rating: 5)
Great to have knowledgeable, friendly, competent all at once! Sanford understands the value of delivering excellent service. Thanks and thanks again. Zach T. did a good job and answered all my questions. Add Dan D. to the growing list of Sanford Temperature Control techs who have provided us with excellent service in the maintenance of our HVAC system. Top notch! -
Review 111 (2024-07-02 - Rating: 5)
Our tech was great! He was respectful of the space (and rolled with the chaos of small kiddos running around like goons), knowledgeable, and efficient. We’ve used Sanford for years and will continue to do so. -
Review 112 (2024-09-20 - Rating: 5)
Brendan was awesome! Explained everything he was doing, helped me buy new filters and even brought up two deck chairs for me.I told him I would never go anywhere but Sanford and I would be happy to have Brendan back to do service any time. He was polite, professional and punctual. -
Review 113 (2024-10-16 - Rating: 5)
Derek came out same day within two hours of our call, quickly diagnosed the problem with our boiler, made repairs, and was extremely professional. A+ -
Review 114 (2024-12-14 - Rating: 5)
Service technician came to my house after hours and was very thoughtful and precise on what my problem was was able to come up with an estimate that evening they always do good quality work -
Review 115 (2024-05-01 - Rating: 5)
We have had a great experience working with Sanford over the last year for our mini split system install. Today we had an annual system check and the tech Brian was great! He was able to answer our questions about how to optimize our system, and offered information about additional services to improve the air quality in our home. Definitely reccomend! -
Review 116 (2024-03-03 - Rating: 5)
We decided to move on to Sanford Temp Control (formally Bill Trombly) for our furniture needs since they are a more full service company and our past dealings with them went well.Their technician Chris went over prevention maintenance with us during our yearly cleaning and submitted a quote. He was back within a month later to perform the work, he did great work and went over all of it to make sure we were satisfied with the work.Were very satisfied with Chris and our choice in this company to keep our house equipment in perfect running condition for the future. -
Review 117 (2024-09-18 - Rating: 5)
Brett came out today to service my 3 ductless mini splits. He was very friendly and extremely knowledgeableHe did a great job. -
Review 118 (2024-10-13 - Rating: 5)
Brian came to our house to do the annual maintenance check on our heating system. He was diligent and professional. He advised us of his findings and recommendations. -
Review 119 (2024-03-11 - Rating: 5)
Highly recommend! Sanford Temperature Control prices are reasonable and the service is great. Eddie arrived within the expected time window. I received informative texts & calls from the company to remind me of my appointment & let me know when he was on his way. Eddie was courteous and respectful to me and my children as he was in & out of the house inspecting our mini-split to make sure it was clean and in full working order. Thanks STC! Well be using them for future services and recommending them to our friends and family. -
Review 120 (2024-05-20 - Rating: 5)
Extremely happy with the service I received. Mike did an excellent job of servicing my HVAC system. He was very efficient, knowledgeable and took the time to answer all my questions. Also, the office personnel were very helpful and responsive to all my requests and questions regarding scheduling and pricing. I will be using them again and would highly recommend Mike. -
Review 121 (2024-12-18 - Rating: 5)
Dan took the time to explain what was happening with our thermostat and took care of the problem.He was personable, understanding and helpful. -
Review 122 (2024-04-16 - Rating: 5)
We had our mini splits installed today by Shawn and Pat. They were very professional and polite. These guys seemed to take great pride in their work and the units look great. Extremely happy with my experience with Sanford Temperature Control. Top notch. -
Review 123 (2024-07-16 - Rating: 5)
My Trane central air conditioner stopped functioning on Friday (July 12th). I tripped the appropriate circuit breakers and nothing happened. Saturday morning the indoor tempeature and humidity were at 84 degrees and 66%, so I called Sanford TC. I explained that I was an asthmatic on oxygen and needed relief ASAP. I made the call at 0800 and Brendan, their technician, showed up before noon. He quickly diagnosed the problem as a burned fuse. He did not have a spare in his vehicle so he travelled to a nearby HOME DEPOT and picked up a replacement and spare. After replacing the fuze, he checked the system and everything seemed to be working properly. When I told him the AC system was 11 years old he suggested that I talk to someone in the Sanford organization about the cost of a new system for contingencies. Given my age and health issues, I considered the suggestion appropriate and setup an appointment through Sanford. Overall, I consider my experience with Brendan and the Sanford organization as completely positive. I was very impressed with Sanfords ability to come to my aid so quickly, given the toll this heatwave must be taking on air conditioning systems in this area!! In addition, I was impressed with Brendans profesional stature. He quickly and systematically diagnosed the problem as a burned fuse whereas he could have said that I needed a whole new unit.It should be noted that the reason I chose Sanford for this job is that I originally bought my AC system through Trombly Plumbing. When I tried to make an appointment with Trombly I was told that Sanford was an affiliated organization and more likely to meet my immediate needs. -
Review 124 (2024-06-07 - Rating: 5)
After Sanford did such an impressive job installing our new Bosch furnace last winter, it was a no brainer as to who we wanted to add a central air conditioner to our house.They gave us two options and we chose to go with a heat pump. Jason and his team did an incredible job installing the system in just a single day. The quality of their workmanship is second to none and he couldn’t be a nicer person to work with.Another great job by Sanford ! -
Review 125 (2024-10-10 - Rating: 5)
Brian B. can always be counted on to do a great job. He has been taking care of my oil furnace for many years. Thanx very much Brian -
Review 126 (2024-07-11 - Rating: 5)
We just had Brendan from Sanford temperature control over to check out our air conditioner, which was not working. Not only was he very polite and prompt, but he was able to quickly diagnose and fix our problem. Job well done! -
Review 127 (2024-08-08 - Rating: 5)
Dan D. arrived when he said he would, was friendly and gracious and answered all out questions in a thorough and professional manner. Great Service!Judy S. -
Review 128 (2024-07-19 - Rating: 5)
Great service from Sanford! Service Tech Derek identified the issue by throughly checking my equipment. Before he left he patiently showed me how to potentially correct the issue should it happen again.Thanks Derek! -
Review 129 (2024-03-12 - Rating: 5)
Chris was excellent. He explained about the new company Sanford and their pricing for (gold members) and that it is $18 monthly.He also did an excellent job on the maintenance of my furnace. On his way out he noticed my dryer vent fell out and he put it back on. He was great and he deserves a raise!!! He went above and beyond. He didn’t just do his job he cared about me the customer 👍👍👍😀😀😀 -
Review 130 (2024-07-11 - Rating: 5)
Dan did a great job evaluating and explaining the issue with our water heater. Gave us multiple quotes and recommendations to make a decision to move forward. Also appreciated the appointment notifications along the way. -
Review 131 (2024-07-18 - Rating: 5)
This was my first time using Sanford and Won’t be my last . Brett B went above and beyond to show me how to Navigate my home system. It can be Overwhelming buying a home, not knowing how it was taken care of. Thank you Sanford and Brett B for your time and patience.Kelly D -
Review 132 (2024-07-09 - Rating: 5)
My AC broke during a heatwave and I was extremely happy to receive same day service from Dan D. He diagnosed and fixed the problem quickly. He was friendly and knowledgeable. Very much appreciated!! Thank you!! -
Review 133 (2024-07-10 - Rating: 5)
Dan and his partner worked very hard installing a new air conditioner and furnace and our place in Hollis. They did the work on the eve of the Fourth of July, and completed the job at approximately 6:30 in the evening! The weather was challenging, but they were up for the Task. I do have a question relative to the thermostats now that we no longer have a heat pump. In the winter do I hit heat, or emergency heat on the controls? -
Review 134 (2024-01-21 - Rating: 5)
I’ve had experiences with two techs that were fantastic. Phillip and Brett are both kind, knowledgeable, professional and they care about getting it right. My boiler and gas system are not cooperating but these guys dug in and Phillip was able to identify the root problem and offer solutions. Sanford’s communication, professionalism, promptness and pricing (in my opinion) are on point from the folks on the phones to the techs in the field. Looking forward to continuing to work with this company moving forward. Thank you! -
Review 135 (2023-12-21 - Rating: 5)
Eric L was out to my house this morning to work on my furnace’s issues. He was very polite and worked efficiently. He gave me upfront pricing for the cost of the repairs. Overall, very pleasant and professional. This is my first experience with Sanford Temperature Control and at this point, I’m impressed with their communication, timeliness, knowledge, affordability, and customer service. -
Review 136 (2024-11-27 - Rating: 5)
It was great and quick. Mark was very professional and helped me learn how to troubleshoot the furnace that was giving me trouble. -
Review 137 (2024-12-04 - Rating: 5)
Brett our tech was beyond amazing with understanding the urgency of our situation the efforts made to get our home warm again were great thank you again 😊 -
Review 138 (2024-06-13 - Rating: 5)
Sanford tech Dan serviced my AC system a found a possible problem that might happen down the road and explained it to me in laymens terms and I ask him to go ahead a take care of the problem. He was very professional and cleaned up after installing a new filter and I will highly recommend Sanford to friends and family. Thanks Dan for the help, much appreciated -
Review 139 (2024-07-19 - Rating: 5)
We recentley had our a/c unit among other things taken out by the microburst in milford nh and i called sanford in the morning hoping they could fit us in. they were of course booked because they are a amazing company, but Brian b was able to rush out within 3 hours of my call to help. he was caring, kind, and all over amazing to work with. thank you Brian! -
Review 140 (2024-11-30 - Rating: 5)
Derek showed up on time and helped solve the problem I was having with my HVAC system. I had water leaking onto my basement floor, and he quickly identified the problem and solved it.Ive been having a hard time recently connecting with Sanford and getting them to return my calls for service, but the technicians always do a great job when they get here. -
Review 141 (2024-10-09 - Rating: 5)
Just had our yearly heating service done with Sanford. Our technician Brett has been here several times for HVAC maintenance and has always been courteous and respectful. -
Review 142 (2024-11-29 - Rating: 5)
Brett was very helpful and explained what services I may need to consider to keep my system running efficiently. -
Review 143 (2024-01-12 - Rating: 5)
Dave came out to assess a number of generator issues & was amazingly helpful w his offering of options & ideas. He was an excellent considerate listener & problem solver. Not only that but he had excellent crucial insight into a major issue w the boiler that was unknown to me. Very personable & patient & caring. Because of him I decided to go w Sanford vs my regular heater pro (who I love) for a seamless fix. -
Review 144 (2024-07-10 - Rating: 5)
As usual, Sanford gave us excellent service with a recent AC head repair. Brian really helped us out with his expertise! Thank you! -
Review 145 (2024-12-27 - Rating: 5)
Mark did a great job getting the heat to circulate in my basement apartment and his recommendationsThanks again -
Review 146 (2024-09-15 - Rating: 5)
Sanford always replied promptly to my calls. Derek E. came today to check heat. He went through the system thoroughly and was very pleasant. He also fixed a leaking pipe joint we had. I definitely recommend Sanford and all of their staff. I have them for maintenance on my heat and air. -
Review 147 (2024-05-17 - Rating: 5)
We had Brian B come to our home to conduct a follow up visit to evaluate our Carrier AC that was installed in February. Just like the three-man crew who did the installation, Brian B did an outstanding job of making sure that everything was working just fine. He answered all our questions and made sure we were confident that our AC would be working fine this summer. Great job. -
Review 148 (2024-11-19 - Rating: 5)
Dan D. Just left after a thorough check on my two furnaces. Arrived within the specified time, gave me detail information on furnaces while he ran the diagnostics. Made some suggestions. Very nice man. Thank you Sanford. -
Review 149 (2023-02-10 - Rating: 5)
My boiler stopped working right before the coldest day of the year. They came out very quick. I decided I wanted to switch from oil to propane so they helped me coordinate everything with the propane company. I believe I had about 6 of their guys in my house the past few days. I think their names were Derek, Kyle, Rick, Mark Jared, and Mike. All of them were very nice and professional. Especially Mark who gave me his cell phone number and answered a billion of my questions. Furthermore, I really appreciate that when something came up and the propane company needed Sanford to come over Dereck came over right away before our agreed time which was supposed to be later that day. -
Review 150 (2024-11-23 - Rating: 5)
Cole did our heating service check and gave us updates on our system. He works quietly and efficiently. -
Review 151 (2024-01-03 - Rating: 5)
Derek has been taking care of our home for more than 10 years now. Whenever we have a service call and we hear that Derek is coming, we feel comfortable that things will be back up and running quickly, professionally, and for a fair price. We’re grateful for his great work!We’re also grateful for the great preventive work he does for us. Luckily, the urgent service calls don’t happen often because he takes great care of us! -
Review 152 (2024-03-21 - Rating: 5)
In general, the company prioritizes its customers satisfaction and promptly addresses any issues that may arise regarding their work. We recently had significant work carried out by this company, and I must say, I am thoroughly impressed. I wholeheartedly recommend giving this company a chance for any services you require; they are committed to ensuring your satisfaction. Following the completion of our project, we encountered a separate issue with our sink. The technician arrived punctually, displayed exceptional expertise, and kept us informed throughout the process. Within a short span of time, the task was completed efficiently and flawlessly. Thank you once again! -
Review 153 (2024-08-27 - Rating: 5)
He gave plenty of notice for arrival. Came in and quickly identified the issue with my hot water heater. Provided a competitive quote and avoided doing unnecessary work. -
Review 154 (2024-05-06 - Rating: 5)
5 stars! This was our first service from Sanford and we couldnt be happier. Gavin S. was prompt, courteous, thorough, and neat in his work. He explained all of my options and answered all of my questions completely. Were looking forward to a long relationship with Sanford and hope to see Gavin again. Thank you for a great experience. -
Review 155 (2024-10-03 - Rating: 5)
Derek, was an absolute professional. Really liked how he took the time and explained the service with great detail. Always happy with our service from Sanford. -
Review 156 (2024-07-16 - Rating: 5)
Dan D. was personable, knowledgeable, and provided us with the necessary details to move forward. He also fixed our current problem so we dont have to sweat any more during this heat wave! 🥵 -
Review 157 (2024-11-27 - Rating: 5)
Dan did a great job! On time and took care of my issue. Will be hiring again! -
Review 158 (2024-07-08 - Rating: 5)
Thanks Eddie for coming out 2 times, 1st time I wasnt at home, he made a great effort to come back later on, first time fix.Parts and labor are very expensive 🙃, but thats what happened when you need same day service . -
Review 159 (2024-09-22 - Rating: 5)
Scott and crew did an amazing job on the installation on my furnace!!Im extremely satisfied, and highly recommend them to anyone!! -
Review 160 (2024-03-28 - Rating: 5)
I scheduled my annual service for my HVAC system with Sanford Temperature Control. They were able to get me on their schedule within a week of my call. The day before and day of service, I received texts updating me on the time of arrival. Brendan was very knowledgeable and explained to me what he was doing as he performed the service. Very friendly and informative. I highly recommend Sanford and Brendan. -
Review 161 (2024-05-09 - Rating: 5)
Fantastic service by Eddie and the rest who helped us out. They were affordable and showed up on time and finished the work quickly. They didnt mind my dog wanting to say hi to them either. They worked around my schedule and were very professional. I would highly recommend them. -
Review 162 (2025-01-09 - Rating: 5)
Gavin S came and found our heating issue today. He bypassed the economy mode that is efficient but was causing our problem with heating the house effectively. Very professional. Sanford does a great job. Im happy they come to Washington. -
Review 163 (2024-09-16 - Rating: 5)
Brett is a very kind and great technician. I am very happy with his work.and your company. Thank you -
Review 164 (2024-12-23 - Rating: 5)
I recently had a visit from Brendan to determine why my boiler wasnt lighting. He was professional and helped me solve the issue quickly. -
Review 165 (2024-04-24 - Rating: 5)
Eric from Sanford Temperature did an outstanding job. He kept me informed at all times, pointed out potential issues that could develop into major issues. He provided photos, on site quotes and processed all invoices and quotes on site. A true knowledge able professional. -
Review 166 (2024-10-28 - Rating: 5)
Quote and install were both very fast. Installers did a great job and gave a great demo. -
Review 167 (2024-04-29 - Rating: 5)
We are always completely satisfied with our service from anyone from Sanford & Dan was great.He had a suggestion of 2 parts to replace and gave an easily understandable explanation of the reason to replace and what the part served in the operating of the air conditioning. -
Review 168 (2024-05-23 - Rating: 5)
Pat and crew came out today and installed our new mini splits for AC. They were professional from the first moment they showed up. The work they did was top notch and surprisingly fast (1 day for 3 units, the compressor, and electric). I can’t speak highly enough about the work that was done. From quote to install, Sanford nailed it. Get them out to your place today if you’re looking for an AC install. -
Review 169 (2024-07-05 - Rating: 5)
Our technician Cameron was very knowledgeable, professional and courteous. He was very easy to speak with and he took the time to answer all of our many questions. -
Review 170 (2024-02-26 - Rating: 5)
Weve used Sanford for a couple years now to do regular maintenance checks on our ancient furnace and theyve gone above and beyond in providing excellent service for us each time. Our latest technician, Eddie M., was careful to specify exactly what issues we had, what the consequences would be, and how to best deal with them. He answered all of my questions directly and honestly and was a pleasure to have in the home. Id recommend Sanford to anyone looking for excellent, reasonably priced service. -
Review 171 (2024-12-04 - Rating: 5)
Brett did a great job. He was polite, quick, and knowledgeable. -
Review 172 (2024-06-11 - Rating: 5)
The technician that performed the checks and cleaning of my HVAC system was cordial, informative, and did a great job getting this unit working optimally. If all the technicians are that hard working at Sanford, I would definitely recommend them for a heating or cooling system! -
Review 173 (2024-09-23 - Rating: 5)
Had an excellent experience with our purchase and installation of a new Carrier air conditioning system. Zach who handles estimates and information about the system was a pleasure to deal with. He proved to be both professional and was very honest in his dealing with us.Then the installation team arrived a week later and did an outstanding job. Rich Boucher, Kyle Ganko, and Jason Cave were extremely careful about the removal of our old system and very aware of keeping our home clean. I would recommend Sanford Temperature Control to anyone who is in the market for AC. -
Review 174 (2024-02-14 - Rating: 5)
Sanford’s Team of Brian B. and Mike were excellent. Friendly, professional and obviously knowledgeable of the systems they were working with. I would be very happy to have them back to service the equipment whenever needed. 5 stars well deserved. -
Review 175 (2024-04-27 - Rating: 5)
Derek was thorough and very knowledgeable in explaining what we needed and what our options were. As soon as we made our decision he acted right away and installed a brand new water heater that same afternoon. He is very professional and courteous and we would recommend him to anyone. -
Review 176 (2024-04-08 - Rating: 5)
Efficient, reliable, and honest service. Annual service call was completed with recommended maintenance presented transparently with no pressure. I trust this team to tell me what needs repair and when to keep my system up and running. Special thanks to Dan D and his team -
Review 177 (2024-11-22 - Rating: 5)
Dan D completed the annual inspection of my heating system. He arrived on time & was very friendly & professional. Completed the inspection & gave me some helpful advice. Very pleased with the service Dan provided. -
Review 178 (2024-05-06 - Rating: 5)
Joshua and Scott from Sanford Temperature Controls installed a stand for my A/C today. Both were very professional and courteous. They were most helpful in answering any questions I had. I would not hesitate to recommend them or their company. Very satisfied. -
Review 179 (2024-03-21 - Rating: 5)
Cameron was very friendly and thorough. Besides doing the yearly inspection and cleaning, I told him about a problem I was having. He explained what could be causing it and made some adjustments. He let me know that if it started up again, I would need some parts replaced and the cost or I could opt to have it replaced today. Being on a fixed income, I chose to wait. He wasnt pushy about anything. He got the work done quickly. Ive been using Trombly for years and will continue to do the same with Sanford. -
Review 180 (2024-02-23 - Rating: 5)
Cameron was wonderful! Very professional and helped me understand the problems with my boiler. He ensured the job was done correctly and kept me updated as he found the issues. I appreciated his communication and the extra time he put in to get the job done when unforeseen issues arose. Thank you Cameron. -
Review 181 (2024-02-29 - Rating: 5)
Eddie and the team from Sanford were great. My furnace was making noise and they sent out someone same day. Eddie let me know when he was on his way and was friendly and professional. He was extremely helpful in helping me understand the issues and what my options were. -
Review 182 (2024-02-26 - Rating: 5)
New forever customer. Our technician called within a minute after the text came through that he’d be there and was spot on. He found time to fit us in his schedule even after being told they didn’t have an opening till the following day! We were aware of all costs throughout our emergency service and he explained each step and showed us the issues as he discovered them. We learned some things about our furnace and now have confidence it is running better and safer. Overall great experience in a difficult time. It couldn’t have gone any smoother. I will definitely call again and hope we get the same technician! -
Review 183 (2024-02-20 - Rating: 5)
Great customer service! The tech arrived right on time, did what he needed to do, gave us an extra service, scheduled us for next year, explained the recommended services and options fully. I hope the great customer service weve gotten with Bill Trombly continues under the new owners. -
Review 184 (2024-05-09 - Rating: 5)
Eddie was on time, polite and very conscientious. He found an issue with our AC and was clearly experienced at trouble shooting. Identified and fixed the problem quickly. Very reasonable prices as well. Absolutely no complaints. We’ve used this company for many years and have never had any regrets. -
Review 185 (2024-12-16 - Rating: 5)
COLE was a very professional and polite technician. He cleaned our filter and we discussed duct cleaning. He proclaimed everything in good working order for the winter. ! -
Review 186 (2024-04-01 - Rating: 5)
Brendan W came out for a routine check. He was very knowledgeable and awesome! He got everything taken care of in no time and we were good to go! Always a pleasure doing business with Sanford temperature control! Will always recommend them to everyone! -
Review 187 (2024-10-09 - Rating: 5)
JD was a very professional and polite young man. He completed our maintenance and addressed any concerns we had. -
Review 188 (2024-08-12 - Rating: 4)
Techs were courteous,on time, and very professional, they did a great job installing our new furnace, thank you fellas -
Review 189 (2024-08-30 - Rating: 5)
Eddie was great. He was on time and answered all questions. Information requested for was delivered in a timely manner. -
Review 190 (2024-03-11 - Rating: 5)
Brett did a good job with my annual boiler and mini split maintenance. This was the first time I used Sanford Temperature Control. Brett is a good representative for the company as he is friendly and professional as well as a solid technician. I am pleased with the service I received. -
Review 191 (2024-09-30 - Rating: 5)
We are new customers this year and are extremely happy with the service both from Jessica customer service rep and Brian our technican they are both assets to Sanford -
Review 192 (2024-07-03 - Rating: 5)
Dan, the technician, was great. We have been on a maintenance contract with Sanford for years and we are very pleased with their service and professionalism. -
Review 193 (2024-04-08 - Rating: 5)
Zachrey T. did an excellent job diagnosing the problem with our furnace condenser. He also checked out our furnace and AC for any potential problems. He answered all my questions about the repair that needed to be done. He was very professional. I was so impressed that I decided to sign up for their Gold Membership! -
Review 194 (2024-07-31 - Rating: 5)
Mike, our Sanford tech arrived and went right to work.He did a thorough job, checking out the furnace and air conditioner. -
Review 195 (2024-01-12 - Rating: 5)
Dan D was proficient, professional, and informative. He told us what was wrong and didnt try to oversell us anything. He was honest, thorough with his work, and kept us informed throughout the process. Thank you for everything! Great worker and great company. -
Review 196 (2024-02-17 - Rating: 5)
Service is always performed with excellence. The technicians are knowledgeable and friendly. This is one of the reasons I have continued to be a value rate customer for many years. Zachery T. performed the furnace service this time and he answered all my questions about best methods to operate the temperature controls for optimum efficiency. Great service as always!