Wickford Appliance Sales & Service

Located in Middletown, Rhode Island

Address: 1180 W Main Rd, Middletown, RI 02842, United States

Phone: +1 401-619-4119

Rating: 4.9

Services

Delivery
In-store pick-up
In-store shopping
Wheelchair-accessible car park
Wheelchair-accessible entrance
Assembly service
Repair services
Service guarantee
Quick visit
Credit cards
Debit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-16 - Rating: 5)
Sales manger Brian was very helpful and responsive. He helped us select the perfect washer dryer for our needs and space requirements. Christine was great. She arranged plumbing upgrade and delivery to accommodate our schedule. Highly recommend!!!

Review 2 (2024-12-27 - Rating: 5)
This was my first time going to Wickford Appliance and had a FANTASTIC experience. Joel Sanchez was our Sales Consultant and he went above and beyond anything my wife and I expected. He was very knowledgeable and answered every question we had and purchased a new oven. We will be sending ALL our Friends & FAMILY to see him for their appliances and service needs. THANK YOU SO SO MUCHSINCERELYSTEVEN & DONNA AGUIAR

Review 3 (2024-12-31 - Rating: 5)
Weve bought four kitchens from this store, weve been super happy with the service. Evan is our sales person, and hes competent, low pressure and very efficient. Cant say enough good things.

Review 4 (2024-10-09 - Rating: 5)
Steve McKenna was our sales associate and he was excellent! Helped us tremendously with our purchases- we purchased all new appliances for our kitchen. The delivery/ installation crew did a great job! The young men were professional , knowledgeable and did an excellent job installing our new appliances! I would highly recommend Wickford Appliances!

Review 5 (2024-12-30 - Rating: 5)
I purchased a new washer and dryer from Joel in the Middletown location. He was super knowledge on all the brands and helped to guide us in purchasing a new laundry set. Wickford Appliance also beat the local big box store in pricing.

Review 6 (2024-11-22 - Rating: 5)
We have outfitted our home with all our appliances from Wickford. I just purchased an ice machine. Evan did a great job with the sale. We love the service they provide.

Review 7 (2024-12-03 - Rating: 5)
Punt on the big box stores when it comes to appliances. Their drivers are hacks, who knows how they treated the appliances and what condition theyll arrive in. Deanna at wickford was fantastic! She worked very hard to get us every discount she could get for us and beat the box store price by $150. The best part about the whole thing is that if I have a problem they deal with the manufacturer directly which is a big plus. The delivery guys were fantastic and it helps that they are employees of wickford so they know the products inside and out and assembled my new washer and dryer with no issue. Do yourself a favor by supporting local business and buy your appliances at wickford you will be glad you did trust me.

Review 8 (2024-12-16 - Rating: 5)
Deana was knowledgeable, efficient and personable. I felt like she understood my needs and met my expectations. Can’t wait to get my new stove create more space in my kitchen!

Review 9 (2024-10-11 - Rating: 5)
Warner Realty Group is a local property management company serving Newport County in Rhode Island. We work with Wickford Appliance regularly and have found them consistently friendly, proficient, knowledgeable, and competitively priced. Theyre our first call whenever we need a new appliance and we recommend them highly.

Review 10 (2024-06-20 - Rating: 5)
The entire experience was great. Joel at the store answered all my questions and set up a prompt delivery of my GE washer/dryer combo. It was snagged a-bit with a plumbing issue that was fixed by Wickford appliance plumbing division. Jake did the repairs in a timely fashion, was clean and very courteous. Price was reasonable. The delivery was smooth with removal of my old appliances and hook up of my new unit. The delivery men Ray and Sebastian, were courteous, careful and did a great job. Thank you all.PS sorry if not remembering any names correctly

Review 11 (2024-10-25 - Rating: 5)
My experience with WA was great from purchase to delivery.The men who delivered my washer/dryer were professional and very efficient. They did a great job of installation and explaining my appliances operation.

Review 12 (2024-07-08 - Rating: 5)
I need a new refrigerator asap as my LG died so I searched 2 other stores only to find that delivery would be in about 5 days. I stopped in Wickford Appliances and Deanna was quick to welcome me and ask what I was looking for. After looking at all the refrigerators on the floor, I found the one I wanted but they were out of stock and they would not get any for 2 weeks. Deanna Dunbar went way above what anyone would expect and figured out how to get me one in 2 days and deliver it just outside of their delivery area. Amazing customer service. Many thanks to Deanna. She is very knowledgeable and an asset to the company.

Review 13 (2024-12-05 - Rating: 5)
We had a great experience with Stephen at the wickford appliance in Middletown! He quickly answered our questions, and was extremely responsive to our requests for changes to our purchases. We’d certainly work with wickford again!

Review 14 (2024-09-03 - Rating: 5)
I met with Joel at Wickford Appliance in Middletown. He was terrific in helping me pick out a stove, dishwasher, microwave and fridge. The only concern was the height of the fridge, but he was able to find one that fit. He was very knowledgeable about the various options, listened to my interests and I walked away completely satisfied. Joel was absolutely great. I highly recommend Joel and the team at Wickford Appliance.

Review 15 (2024-12-19 - Rating: 5)
Have been with Wickford Appliances since 2018. Sales and warranty service are unsurpassed. I recently botched an order and Joel remedied immediately. Will only buy from Wickford Appliances.

Review 16 (2022-11-08 - Rating: 5)
From start to finish getting our new grill was effortless thanks to Evan in your Middletown store!! Professional, knowledgeable, efficient, detail oriented, great price and an absolute pleasure!! We had our grill delivered within days of ordering and set up ready go! … and all we needed to do was tell Evan we need a new grill!! Your delivery team was also courteous, on-time, and careful!! You have a great TEAM!!

Review 17 (2021-11-05 - Rating: 5)
The sales and warehouse personnel made phone calls and worked for me to make sure I would geta 2nd new refrigerator in 4 months. I received phone calls, messages, emails and texts to keep me in the loop.The brand I wanted was on factory pause for my desired design. By going out of my comfort zone changing the Brand and color from white to black after almost 50 years of white and 2 refrigerators one in garage and 1 in my small 1911 kitchen I am so happy with what design and color I now have. Thank You!

Review 18 (2024-11-07 - Rating: 5)
The sales Associate, Evan, was extremely knowledgeable about the products that were available. Low pressure, polite and easy to work with. An overall positive experience

Review 19 (2024-11-18 - Rating: 5)
Excellent sales rep Deanne , she was very helpful and organized . We’ve purchased a few appliances in the past and have no problems .

Review 20 (2024-09-16 - Rating: 5)
This is a delightful family owed appliance store that have knowledgable and professional staff to assist you with purchasing the best appliances to match your budget and needs. You never feel rushed or pushed into buying something. outstanding service and value.

Review 21 (2024-08-14 - Rating: 5)
Very happy with the Wickford Appliance/Middletown team, Deanna in particular who handled a stovetop/double-oven/undercounter refrigerator order for us. She did a lot of extra research for us regarding several units and special parts needed. Also had a small issue with the undercounter refrigerator post-delivery but Deanna worked closely with the manufacturer and got us replacement parts and was great following-up throughout that process.Great showroom with a lot of models to view on-site. Highly recommend this location and the team there...

Review 22 (2024-07-16 - Rating: 5)
As always a smooth experience. I love Wickford because they track all my purchases and they service and install. Not all places in Newport do that. Quality and easy choice. Go to Wickford.

Review 23 (2024-06-28 - Rating: 5)
Excellent sales and service Deanna was very knowledgeable and guided us through the complex task of buying new appliances for our entire kitchen. The delivery team was very efficient; on time and made everything look so easy. We know it wasn’t all that easy 😊

Review 24 (2024-07-24 - Rating: 5)
Very enjoyable experience at Wickford Appliance. Great selection and very knowledgeable and helpful sales team. Brian made my purchase quick and painless and rushed my order due to not have a fridge!

Review 25 (2024-05-23 - Rating: 5)
After years of replacing my appliances from big box stores, I decided to purchase locally. Id heard good experiences from others about Wickford Appliances.We had a terrific team who went above and beyond to help us get what we needed within our budget. Very pleased with sales and delivery teams!

Review 26 (2024-09-05 - Rating: 5)
We ordered a fridge and dishwasher with Steve McKenna and were very pleased with the process! Looking forward to getting our kitchen together soon!

Review 27 (2024-01-03 - Rating: 5)
Matthew was really helpful with our refrigerator purchase, and before that with our dishwasher. Great company all around. The delivery guys were exceptional- professional, helpful, efficient, fast, thorough, clean, courteous. Can’t say enough good things about them and Wickford appliance in general. I have no idea why people shop at big box stores when they could go to Wickford appliance for essentially the same product and price. Such a better experience!!

Review 28 (2024-06-28 - Rating: 5)
Great experience buying a Father’s Day grill at Wickford Appliance. Great customer service by Evan when choosing our model, quick delivery date and easy install. Thank you!

Review 29 (2024-12-12 - Rating: 5)
Stephen McKenna was tremendously helpful and easy to communicate with while ordering a new dryer.

Review 30 (2024-09-21 - Rating: 5)
Great place all the sales staff are very helpful and Deana was great to deal with. Will definitely buy more appliances from Wickford in the future.

Review 31 (2024-09-29 - Rating: 5)
Steven was very helpful; he kept us informed on our order and met our demands in a timely manner.

Review 32 (2024-03-04 - Rating: 5)
I had a great experience with them today! Deanna was so helpful, friendly, knowledgeable (you name it!) - just the best! She went out of her way too to get the machine that I needed. And Brian the manager just as wonderful. I highly highly recommend!

Review 33 (2024-07-28 - Rating: 4)
Service for purchase of washer was very good. Awaiting delivery and installation.Happy to submit again after product arrives, is installed and non-working appliance is removed.

Review 34 (2024-12-11 - Rating: 5)
Deanna at Middletown site provided such a great experience replacing my frig and my need for a smaller frig. Excellent customer specific service. So nice 👌

Review 35 (2024-09-24 - Rating: 5)
Evan Campagna was a pleasure to work with.. He was knowledgeable and gave his opinions on all the different appliance I asked about and gave us service like we were buying top of the line products. I valued his thoughts and his expertise and left Wickford Appliance a very satisfied customer. I will go see Evan again when I need an appliance. Thank you Evan for everything!!!

Review 36 (2024-09-24 - Rating: 5)
Great price and service. Salesperson, Joel, and delivery men were very helpful and pleasant.

Review 37 (2024-03-10 - Rating: 5)
I called Wickford to order a replacement range. The sales person that I spoke with, Deanna, was so responsive to my request despite the fact that their phone and internet service was interrupted. She quickly found the model that I wanted and sent me a quote. When I told her that I needed it delivered quickly, she assured me that she would work with the installation manager to get me a delivery date as soon as possible. Excellent customer service so far! I would use them again.

Review 38 (2024-06-08 - Rating: 5)
These guys were amazing. I needed a washer and dryer and I was able to get a brand new washer and dryer for under $850 total after tax, and delivery. It was a better price than any of the other places in town and better than renting.

Review 39 (2024-04-17 - Rating: 5)
My wife and I were looking to replace all of our appliances and Wickford Appliances was our choice to do business. Everyone is helpful, friendly and knowledgeable with all the brands available. We decided on the Cafe’ models which are currently on order. We believe we made a good choice and we’re excited for the delivery soon.

Review 40 (2024-02-22 - Rating: 5)
Weve purchased 3 major appliances now from Wickfords in Middletown. Our salesperson Deanna is very knowledgeable and has been great with changes due to a kitchen remodel. Their prices are better than Gils and usually Home Depot & Lowes and with much better service. Their delivery guys are an example of what customer service should be. These guys know what theyre doing with doors slightly smaller than the appliances, they communicate very well and with a sense of humor, and make the customer feel good even when theyre removing doors. I highly recommend everyone at Wickfords.

Review 41 (2024-02-28 - Rating: 5)
Fabulous place, wide selection to choose from with no pressure on a particular brand. Saleswoman Deanna is simply the best with an amazing knowledge of all the fixtures. Total superstar!!!! We will enjoy our; refrigerator, stove, wall hood, dishwasher, washer and dryer! Thank you Deanna!!!

Review 42 (2024-01-08 - Rating: 5)
After all day doing research on many different dryers. I was getting very overwhelmed. Haven’t had the best of luck with dryers. I went to our local HomeDepot and was not impressed. They were not helpful and I was told to go order it online. I walked out and said what am I gonna do?While coming home again looking at different dryers and prices. I decided to take a chance and go to Wickford Appliances in Middletown.I was treated with respect and professionalism. Brian White (manager) with also Steve helped me out so much. I can’t Thank them enough for helping me out. I appreciate them so much. I will also be sending anyone that needs appliances to them. So happy with the right choice I made.

Review 43 (2024-09-26 - Rating: 5)
So far so good! Steve McKenna has been very helpful and friendly.

Review 44 (2024-02-13 - Rating: 5)
First experience with Wickford and was thoroughly impressed by their selection and the knowledgeable salesperson we worked with. Deanna in Middletown was fantastic to work with and Ill confidently refer anyone looking for appliances to Wickford based on our experience!

Review 45 (2023-08-17 - Rating: 5)
We had a great experience with Wickford Appliance in Middletown. They were recommended to us by my father in law, who has used them for years. Our 15yr old dryer finally gave out, a week before a big trip, and we were looking to get a new dryer before we left. Wickford Appliance has a great selection and great website. We picked an in stock model, the sales rep took our order and scheduled delivery. We got our new dryer delivered and installed a few days later and they took our old dryer out. The delivery guys were on time, nice, funny, knowledgeable, and great with my dog. The entire process was super easy and we will definitely be reaching out when it’s time for a new washer!!! Thank you!

Review 46 (2024-06-24 - Rating: 5)
Great sales service. Don’t have the appliances yet so can’t comment on them or installation. Joel was great to work with. Thank you.

Review 47 (2024-04-08 - Rating: 5)
Joel did an excellent job in helping to select the appropriate washer/dryer set for our needs. He spent time in finalizing the order which included the appliances; excellent extended warranty/service plan and delivery. (Note: We are a satisfied customer that has been buying from Wickford Appliance for many years.)

Review 48 (2022-08-19 - Rating: 5)
We had a bit of a challenge to find a cooktop to replace the Thermidor cooktop that died. Very specific size to fit within our granite countertop. Deanna worked with us to help find a suitable unit. After over two weeks of research we did find a unit close enough and it looks great.

Review 49 (2024-11-25 - Rating: 4)
Steve was great to work withVery patient and listened to my needs

Review 50 (2024-04-24 - Rating: 5)
Deanna was most helpful without being assertive. She pointed out the best scenario and made the transaction pleasant.we feel confident that we made the right choice in going to your establishment.

Review 51 (2024-12-19 - Rating: 5)
VERY helpful and organized. Friendly and knowledgeable. Pleasure doing business with them. We’ve purchased 2 appliances and both experiences have been stellar

Review 52 (2024-07-08 - Rating: 5)
Very happy with the folks I have worked with so far and I look forward to the install. Just a great company to work with.

Review 53 (2024-07-26 - Rating: 5)
Great selection at great prices, along with knowledgeable staff. Joel, our salesperson, was great to deal with. Thanks!

Review 54 (2023-07-08 - Rating: 5)
Great purchase from Wickford Appliance, Middletown. I placed an order online, got a follow up phone call to confirm my purchase and got a better price as a result. Easy purchase. Prices were noticeably better than national chains. Wonderful people. Thank you.

Review 55 (2024-07-01 - Rating: 5)
Steve, the salesman was excellent. Patient, informative, and very helpful. It was a very pleasant experience for my wife and I.

Review 56 (2023-06-15 - Rating: 5)
Incredible experience from start to finish while looking to buy a new dishwasher. As soon as I walked in the door - was greeted with a hello ( unlike other stores such as Home Depot where employees couldnt be bothered with you). Brian was so helpful in my search and setting up a delievery/install time. Great communication throughout the process. Installation was a breeze. Not only do they do their own installs - they service the appliances too.

Review 57 (2023-05-03 - Rating: 5)
Deanna helped us decide on the dishwasher best suited for us. Everything was handled by emails and phone calls. We are very busy so knowledge and ease are important. We have bought all major appliances from Wickford. Their service is superb. Thank you Deanna!

Review 58 (2024-07-18 - Rating: 5)
Steve was great to work with and very helpful with our purchase. We would highly recommend Wickford

Review 59 (2023-11-18 - Rating: 5)
Very happy with Wickford Appliances.I needed 6 appliances with energy efficient requirements for a new Net Zero home Deanne did the research and found the products with the best price.Great job Deanne you took all the stress out of this purchase.

Review 60 (2024-08-30 - Rating: 5)
Joel was very knowledgeable, attentive and understanding. We definitely recommend.

Review 61 (2023-05-08 - Rating: 5)
A very family friendly and friendly neighborhood store!We walked in and gave Brian our budget, and he drew up 2 affordable washer/drawer sets for us. He gave us quotes and some time to consider the options. It really came down to size for us! So we got the bigger washer and purchased it within a day of looking! Brian was very professional and helpful and all the employees were great with our kids in the store! Thanks!

Review 62 (2024-06-25 - Rating: 5)
Great service from Joel who helped us every step of the way finding the right exhaust hood to replace an existing. Many thanks!

Review 63 (2024-06-21 - Rating: 5)
Deanna and her team were top notch. Extremely helpful and friendly. We will be returning customers.

Review 64 (2021-10-06 - Rating: 5)
Dan was extremely helpful and knowledgeable. He listened to what I needed and did not try to upsell or change my direction. Provided a well priced package that fit my needs which included fast delivery so limited to what was in stock- Dan knew just what my options were and found a perfect package. The delivery crews were equally fantastic, truly better than I have seen anywhere else. I highly recommend Wickford Appliance for excellent pricing and service!

Review 65 (2023-11-20 - Rating: 5)
I have used Wickford Appliance many times over the years. They have a great selection of top brands and decent prices. I actually drove “over the bridge” to the Middletown location so that I could work with Dee. She has a comprehensive knowledge of products and was amazing to work with!

Review 66 (2024-07-01 - Rating: 5)
You’re guaranteed to have a great shopping experience with excellent and very knowledgeable sales personnel! Joel was awesome once again!

Review 67 (2023-08-05 - Rating: 5)
In the past I bought all my appliances at the the “Big Box” store, but my last three large appliance purchases have been at Wickfords. They have the same low prices with a relaxed low pressure atmosphere and superior service. I highly recommend visiting them for you next purchase.

Review 68 (2024-10-02 - Rating: 5)
Deanna Dunbar was professional and extremely knowledgeable. Great experience

Review 69 (2024-06-28 - Rating: 5)
Brian is great! He jumped for hoops for us I will be a loyal customer forevermore.

Review 70 (2022-08-18 - Rating: 5)
The sales person, Deanna Dunbar, was very helpful and friendly. Showed me all the options available for what I was looking for and printed specks for each one. After I selected the refrigerator, I was able to complete my purchase by email and a quick phone call so I didn’t have to return to the store.The delivery went well. They kept me informed of arrival time and they took extra care to get the old refrigerator out and the new refrigerator in without damaging any walls in a very tight space.

Review 71 (2024-07-27 - Rating: 5)
Great friendly and efficient service. Went above and beyond to find the 2 air conditioners I needed.

Review 72 (2023-08-23 - Rating: 5)
Needed a new refrigerator and did a lot of research on what to replace it with. I went and spoke with Deanna and got more quality information in 20 min than I did hours the night before online. Deanna heard what I was looking for and was able to point me in the right direction. The refrigerator ended up being the one I had already chosen but she made me 100% of my decision!

Review 73 (2024-03-01 - Rating: 5)
Evan and Brian were friendly, personable and knowledgeable. Product lines extensive. High end and affordable. Love that they service their appliances!

Review 74 (2023-08-23 - Rating: 5)
I normally always do my research whenever buying a new item. This time, I needed a new washer machine and selected a whirlpool without doing the research, and upon disappointing reviews, I returned to Wickford Appliance Sales in Middletown.They understood my concerns and helped me select a new Speed Queen, great manager Brian and salesman Matthew.Did I mention 0 financing for 1 year? Not only that, Wickford appliance gave me free delivery and 0 charge to remove my 24 yr old Maytag.I highly recommend Wickford Appliance Sales. Having also purchased a Samsung refrigerator from them 7 yrs ago.

Review 75 (2024-05-28 - Rating: 5)
Friendly, knowledgeable sales people. Listened to what I wanted and stayed within budget. So much better than the big box stores. Thank you Joel!

Review 76 (2024-06-13 - Rating: 5)
Joel was very helpful. Our delivery team was professional , friendly and knowledgeable.

Review 77 (2024-06-30 - Rating: 5)
Somehow the staff at Wickford Appliance get things done. Good sales experience , and, I trust the delivery will be great.

Review 78 (2023-04-28 - Rating: 5)
Very friendly sales person. Great price too, Washer and dryer I purchased are in stock and install next week. Purchased a dishwasher 2 months ago and that all went very easy too!Best place for me.

Review 79 (2024-01-19 - Rating: 5)
Loved working with this local area company . Personnel were friendly , polite, & professional . Wide range if products . All in stock . Looking forward to my new dishwasher in kitchen Reno project.JS

Review 80 (2022-03-09 - Rating: 5)
What a wonderful group of people I dealt with today at Wickford Appliance! I was greeted immediately upon entering the store, shown where the washing machines were located, and allowed to look around for a bit before the salesman came over to offer his assistance. His name was Dan and he was both friendly and knowledgeable. He answered all my questions and spent time researching whether a pedestal I had for my old washer could be used with the new one. Gave me some options to think about if it didn’t work.I appreciated his honesty and expertise, and even though this was my first visit to Wickford Appliance, it definitely won’t be my last!Thank you Dan!

Review 81 (2024-03-14 - Rating: 5)
Sales person was very informative and helpful. Made the whole experience a smooth transition. Definitely will be back for my next project.

Review 82 (2022-09-08 - Rating: 5)
I highly recommend Wickford Appliance, we had the pleasure of working with Brian. He researched and suggested different brands and models based on our needs. Wickfords pricing is very competitive and having the personal attention is something you wont find at big box stores. We purchased three appliances for our kitchen and they will hold them until we are ready for delivery in a few months, a great experience all around.

Review 83 (2022-11-30 - Rating: 5)
Great experience as we searched through multiple options and styles to replace our existing appliances. Amy Wallace was extremely helpful in guiding us through the process with many revisions to our quote. I will definitely be returning when its time to upgrade the laundry!

Review 84 (2024-05-17 - Rating: 5)
My experience with Wickford Appliance in Middletown MA. Was able to see a number of good options for my overhead. Service was very friendly.

Review 85 (2021-04-27 - Rating: 4)
Updated review. While everything below is true, the GM called me and went out of his way to make it right including sending out his master technician to complete the hookup. I did get the local touch that I expected and appreciate the customer service. The washer works great and I am now a satisfied customer. It may take a little additional effort, but the Wickford team is clearly focused on customer satisfaction. Thank you.+++Unbelievably bad experience from start to finish. I wanted to support local business, but should have bought at a big box. Not worth the headaches. Who installs a washer and doesnt check the connections?!? First delivery unit was broken. No flexibility on delivery time. When I did get to a manager she did try to make it right, but my salesman was nothing more than an order taker and totally useless in addressing problems. Ill never spend another penny at Wickford.

Review 86 (2022-11-29 - Rating: 5)
The sales manager was very nice. The purchase was easy and delivery scheduled promptly.The technicians were on-time and professional. They installed the appliance without difficulty.I recommend Rockford in Middletown for appliances.

Review 87 (2023-02-11 - Rating: 5)
Deanna was the best!We talked about what we were looking for and our needs, likes & dislikes and price range. It took her all of 5 minutes to narrow down a two great picks with everything we wanted!We will be back to see Deanna for all of our home appliances as long as she is there.

Review 88 (2023-07-01 - Rating: 5)
We recently purchased a gas range at your Middletown location. We dealt with Brian White. Our experience was the very best from start to finish. Brian did an excellent job in every way and is clearly A credit to him your organization, and a valuable employee. And John Iverson.

Review 89 (2023-12-15 - Rating: 5)
They removed the old appliances very efficiently. They were very polite and let me clean the space before inserting the new appliance. they knew what they were doing, and got it done quickly! Great teamwork, I am very happy!

Review 90 (2022-05-16 - Rating: 5)
My experience starting. With the Salesperson Brian was great ,He worked with me on both the Dishwasher and the Wine Cooler and definitely pointed me in the right direction on both .The deluvery and set up I worked well and all is good.Will definitely recommend them , nice operation.

Review 91 (2024-06-08 - Rating: 5)
We just purchased a new refrigerator from Wickford Appliance. Deanna was our salesperson (per our request) and she not only was ready for us, but anticipated our needs and got us exactly what we wanted. We will never buy appliances anywhere else!

Review 92 (2022-01-14 - Rating: 5)
Love my Maytag dryer. Service was excellent. Planning on purchasing a new dishwasher from Wickford Appliance.

Review 93 (2024-11-08 - Rating: 5)
EXCELLENT experience! I bought a grill from the salesperson Deanna and she was outstanding!

Review 94 (2024-06-02 - Rating: 5)
Wickford appliance staff was friendly, knowledgeable and followed up on their quotes. I would do business with them again!

Review 95 (2022-09-17 - Rating: 5)
I would never even consider buying an appliance from a “big box store” when Wickford has so many retail locations, fully stocked showrooms and an expert sales staff. Big shout out to Amy !!She knows everything about this business and is an excellent guide to making sound decisions about product and price!!Thank You!!

Review 96 (2021-06-01 - Rating: 5)
Totally first rate. I needed to replace our top loader washing machine ASAP. Lisa walked me through the in-stock options with a respectable knowledge of each unit. There was no pressure, no attempt to upsell me, no let me speak to our manager. She understood what I needed and when I needed it and helped me to select a washer within my budget. She even arranged to move up the installation date by a day. Very happy with the transaction.

Review 97 (2022-10-15 - Rating: 5)
I received outstanding customer service that left nothing to be desired. Matthew and Evan are the epitome of what a salesperson should be,, knowledgeable, courteous, and thorough. Five stars dont seem to be enough for them.From: Dr. Shirley Cherry, a very satisfied customer

Review 98 (2022-01-24 - Rating: 5)
Another great experience working with Amy Wallace at Wickford appliances! She was extremely knowledgeable with recommendations on the right washer and dryer set up I needed for the limited space I had to work with! The worry free service plans are terrific since Wickford services all of their appliances themselves! Thanks so much again! Kyle

Review 99 (2018-09-22 - Rating: 5)
Our sales and delivery were outstanding. We changed our order many times and the sales person was very accommodating and informative. Delivery was professional. We were very satisfied. I couldnt imagine a big box store meeting our needs or providing the level of service you will receive at Wickford.

Review 100 (2022-10-25 - Rating: 5)
Deanna Dunbar was easy to work with and did everything possible to help me get the best appliances for my budget. Prompt contact via email and phone. Delivery and installation of five appliances took place in one hour, in two different trucks. The four delivery men/installers were courteous and professional.

Review 101 (2022-03-14 - Rating: 5)
Amy was very pleasant to deal with, very knowledgeable, she helped us to get exactly what we needed and what I wanted, at very good price and in a very timely manner. Everyone at Wickford has gone above and beyond to help us with our purchase. Thank you!Lori & Billy Lebeau

Review 102 (2024-11-10 - Rating: 5)
Excellent selection, sales team was knowledgeable about the products and we had a new washer/dryer in 3 days! We will be back for our next appliance purchase.

Review 103 (2023-04-12 - Rating: 5)
Evan was very courteous, knowledgeable and straightforward. He efficiently answered our questions and helped us make the best washer/dryer decisions. And… we had fun! Thank you!

Review 104 (2024-09-16 - Rating: 5)
Easy transaction with Joel. Will be going back for all appliances!

Review 105 (2024-01-28 - Rating: 5)
A great experience! They had our preferred range on the sales floor, and the salesmen knew a lot about the product, and the delivery process.

Review 106 (2022-05-23 - Rating: 5)
Our refrigerator had suddenly died and we were in need of one unexpectedly. Matt in Middletown was very helpful and got us exactly what we wanted and had it delivered a few days later! The delivery men were also extremely careful not to damage anything in our house and very professional. Highly recommend!

Review 107 (2023-02-18 - Rating: 5)
DeAnna Dunbar in the Middletown location worked with me. She was fabulous. Very informative and meticulous about getting us the best product AND the best deal. She went above and beyond making the whole experience a breeze! Thank you!

Review 108 (2024-04-26 - Rating: 5)
Deanna is amazing. She is knowledgeable of all the products, super efficient and addressed all of our concerns.

Review 109 (2023-10-26 - Rating: 5)
Deanna was awesome! Simple, easy and professional ordering process. I’ll be ordering with Wickford for any future appliance needs!

Review 110 (2022-01-21 - Rating: 5)
Amy Wallace was extremely professional and helpful. I purchased several kitchen appliances last summer. Two of the appliances were in stock and delivered promptly. The range was back ordered for 6 months. The vendor could not commit to a delivery date. Amy proactively helped me with a rebate that was expiring. She called me with availability status twice a month. Amy went above and beyond to satisfy me

Review 111 (2024-10-09 - Rating: 5)
It was very easy to purchase the Companion dryer to my recently purchased washer. I was able to do it all on the phone.

Review 112 (2021-06-28 - Rating: 5)
Received our new refrigerator Saturday morning! So happy!!! Bryron and his delivery team mate Marty(?) were fantastic. I couldnt have written a better delivery outcome. This is definitely my new go to for appliances from now on. Would highly recommend!!!

Review 113 (2021-07-04 - Rating: 5)
Everything was excellent from the beginning. Amy was so helpful and knowledgeable, all future appliance purchases will be from Wickford Appliance. Delivery service was excellent as well, very polite and professional. Much better experience than the big box stores.

Review 114 (2023-01-16 - Rating: 5)
I will never buy an appliance anywhere else. Absolutely next-level customer service and product knowledge that is unheard of in 2023. Have purchased many appliances and used their repair service team multiple times and I’ve never had anything except 5 star service from every person I interacted with. - service, sales, and delivery. They all know their stuff and are polite, on time and pleasant.

Review 115 (2022-05-25 - Rating: 5)
In 27 years of being a landlord and spending on average $20-$25,000 a year in new appliances I have never had the level of customer Service and professionalism that I received by Brian White today. From his expertise and knowledge about the products to The care with which he insured that all of our equipment was ordered properly with all of the accessories including delivery installation and removal of old appliances. Thank you!!!

Review 116 (2024-01-30 - Rating: 5)
Deanna was so professional!! I had a great experience. She was very knowledgeable and the whole process was quite easy

Review 117 (2022-03-14 - Rating: 4)
Dan is the most knowledgeable sales associate I have ever had. He knew details about every appliance in the store. He did a great job helping me understand what I needed, and his service was second to none. Highly recommend!

Review 118 (2024-11-06 - Rating: 5)
Great customer service and JoelWas super helpful

Review 119 (2022-10-05 - Rating: 5)
My wife and I cant thank Evan and the staff at Wickford Appliances enough. Our builder had a snafu with the appliances from their Vendor with three weeks to our close. Panicking and taking matters on ourselves, we went to Wickford Appliances in Middletown, RI first thing. We have dealt with Wickford in the past and they were helpful and top notch. Again they came through for us, and because of them our closing date is on track!

Review 120 (2024-09-30 - Rating: 5)
Great experience. Salesperson knowledgeable and pleasant

Review 121 (2023-12-05 - Rating: 5)
The staff at Wickford Appliance are very helpful and courteous. Much better experience than the big box stores and have excellent product knowledge.

Review 122 (2023-04-13 - Rating: 5)
My salesman, Brian, was extremely helpful, knowledgeable and was very responsive when I asked for an emailed quote. He also informed me of all the special offers that I could apply to my order. Thank you!

Review 123 (2021-08-06 - Rating: 5)
My washing machine broke last night. So I needed a new one pronto!! I shopped around and between, Gil’s, Home Depot and you guys there was not a lot of difference price wise on the model I was looking for. $748 all tree places. What was different was the little extras. Like removing the old one, paying for the new hook up pipes, and delivery. Again not a big difference between the 3 places . So it came down to service. All three places the salesperson was knowledgeable and nice. But one stood up for me in this crowd.Evan was polite, smiling, happy , knowledgeable and kind. It made all the difference to me.. so the moral of this story is. To be kind and knowledgeable and smiling makes a difference. He made a sale and the others didn’t all just by being a good human being.,, lesson learnedLaurent-Armand Lachance

Review 124 (2024-08-21 - Rating: 5)
Professional pleasant and always returned my calls and calls quickly!

Review 125 (2024-12-17 - Rating: 5)
Always a pleasure dealing with the folks at Wickford Appliance.

Review 126 (2024-08-12 - Rating: 5)
We gad a wonderful experience buying our washing machine and dryer at Wickford in Newport. Our sales associate was fantastic and she was extremely knowledgable about all the different brands. She was a wealth of knowledge and we will definitely be buying all of our appliances from Wickford Newport

Review 127 (2021-10-26 - Rating: 5)
I have been working with WIckford for at least 6 months finalizing my appliance purchase for a new construction. They were always patient and not pushy. I worked with Dan in the Middletown location and he always made himself available to me, explained everything in detail, and was very responsive. I highly recommend Dan and Wickford appliance without reservation.

Review 128 (2023-10-28 - Rating: 5)
Matt provided us with a very welcoming and efficient experience in Middletown. He offered good options based on what our needs were and explained all charges clearly

Review 129 (2022-10-19 - Rating: 5)
From the purchase at the Middletown store, Evan was helpful and informative with helping me make the selection of a washer and dryer and to the delivery and installation, Zack and Sylvester were great, Zack made sure the installation of both units was in the place we wanted , tested that they worked and both were nice and friendly. I definitely would recommend Wickford Appliance !

Review 130 (2017-09-29 - Rating: 5)
I researched and purchased my new Miele dishwasher telephonically. Nicole made the whole process easy and was accommodating with setting up the install quickly. Installation by Ben went very well and am very happy with my new dishwasher. Small business, great experience. Will return

Review 131 (2017-12-10 - Rating: 5)
I had spend a great deal of time reading reviews for the appliances I was in need of and Wickford Appliance saved me a great deal of time, as they have done the research for me and carry the TOP Brands in appliances. Tim Smith was fantastic and helped me find just the perfect Microwave that looks fantastic in my kitchen Island. I then returned to the store in search of a new dishwasher and Lisa Valentine took the time to show me several models and explain the differences. Her knowledge of the products made the experience stress free and I really enjoyed working with her as well as Tim. I have been very impressed by the level of customer service provided to me at Wickford Appliance in Middletown, and I would highly recommend Tim or Lisa to any of my friends in need of appliances.

Review 132 (2024-05-22 - Rating: 5)
Great experience. Deanna very knowledgeable and professional. Will definitely shop here again.

Review 133 (2024-09-29 - Rating: 5)
Evan was very attentive. He understood what our needs were and matched us with the best appliance for us.

Review 134 (2024-06-27 - Rating: 5)
Very knowledgeable of their products! Competitive prices and good feedback. Deanna was a pleasure to work with.

Review 135 (2024-11-16 - Rating: 5)
Awesome staff. Very helpful and informative

Review 136 (2021-04-09 - Rating: 5)
William at the Middletown store was wonderful to work with. My new washer and dryer were delivered on time. Rey and his delivery team were friendly, efficient and informative! I highly recommend Wickford Appliances.

Review 137 (2021-02-11 - Rating: 5)
Evan was incredibly helpful in purchasing our new washing machine and even was able to offer us a discount! He was kind and patient. We will definitely shop Wickford again.

Review 138 (2021-09-22 - Rating: 5)
Dan gave us excellent customer service and his product knowledge, I’m sure, is unmatched. Would highly recommend Wickford Appliances. It’s a great, solid, local business that I will continue to use… happily!

Review 139 (2021-05-05 - Rating: 5)
Answered so many questions I didn’t even realize I needed to ask and helped me make the best decisions possible within my budget.Delivery went extremely smoothly and the guys were great. They noticed damage and immediately let me know. Very transparent.

Review 140 (2022-10-08 - Rating: 5)
Matthew’s help was invaluable in deciphering the differences in specs between models. We were able to get a quote, purchase the item and set up delivery in short order. Thank’s Matthew!

Review 141 (2021-07-06 - Rating: 5)
The team was easy to work with and we were able to find some great appliances that could be delivered in the same week. Most of my friends wait months for their appliances. Wickford does a great job.

Review 142 (2024-07-20 - Rating: 5)
Great experience- helpful staff, easy purchase process :)

Review 143 (2020-05-18 - Rating: 5)
The purchase experience and delivery could not have been better ! Due to an emergency situation we needed a refrigerator ASAP... After inquiring on line we received a call from Evan at the the Middletown store...Over the phone and in just a few minutes he confirmed the availability of the Fridge we wanted , we made the purchase and he was able to schedule the delivery for 2 days later...It arrived on time and the delivery crew did an excellent job removing the old unit and installing the new one in about 20 min with no drama and no damage.....Thanks Evan and Wickford Appliance !

Review 144 (2024-09-27 - Rating: 5)
Our sales person was so helpful he help select the right models, communicate well with email and phone. It was a pleasure shopping with wickford appliances

Review 145 (2019-12-03 - Rating: 5)
We recently returned to the Middletown store to purchase an oven. We have purchased other items from the store and have been very pleased with the high level of customer service. We worked with Jessica and Evan in Middletown who were very helpful and knowledgeable. We also recently had a visit from the Josh in the service department, who is EXCELLENT. He is extremely professional and really knows a great deal about the products and appears to be an expert repair man.

Review 146 (2021-01-06 - Rating: 5)
Lisa and Amy at the Middletown location were willing to answer multiple questions as I decided what dishwasher to buy. They worked with me to find a dishwasher that was in stock and matched what I was looking for in another model that I was interested in but not available for over 30 days. I will definitely use them for my next purchase.

Review 147 (2021-05-26 - Rating: 5)
I was very happy with the salesperson, William Acevedo. He was helpful and didn’t try to up sell me. I knew the appliance that I wanted and he completed the transaction in a friendly and timely manner. Great experience!

Review 148 (2023-09-23 - Rating: 5)
Wickford appliance is so helpful and easy to work with. Selection better than big box stores and pric a to match.

Review 149 (2024-10-08 - Rating: 5)
Joel was precise and to the point in my new washer machine purchase...

Review 150 (2018-05-07 - Rating: 5)
I just experienced possibly the best customer service I have ever experienced. A few weeks ago my microwave broke. I went into Wickford appliance in Middletown ri and Lee Miller helped me find the correct microwave to fit into my Thermidor built-in wall Unit with , warming drawer, oven and microwave combo unit. Unfortunately the microwave did not come in time for Easter Lee knew from our conversation that I was expecting it for the holiday therefore after work on Friday he drove another microwave to my home for me to borrow for the weekend. Once the new microwave arrived we tried to install it but the trim kit did not fit the new microwave. We ordered a new trim kit. When that arrived unfortunately it did not fit either. Lee Miller then came out on his own time and tried both new and old trim kits. Neither fit therefore on his own time he built a plywood platform for my microwave and installed the old trim kit to fit perfectly. He is truly remarkable. I am so impressed with what a truly amazing employee and company they are. They have certainly earned a customer for life.

Review 151 (2022-09-15 - Rating: 5)
Brian, my salesperson in Middletown, was very knowledgeable and helpful. He answered all my questions, gave me all available discounts, and was pleasant to deal with. The price matched the lowest price I found after extensive research.

Review 152 (2023-09-26 - Rating: 5)
Deanna was awesome - got our delivery moved up a eeek - listened to our needs and didn’t try to upsell. Highly recommend

Review 153 (2021-02-15 - Rating: 5)
Dan was knowledgeable and provided useful information. No hard sell tactics! It was a pleasant experience. I am making Wickford Appliance my go to store for all appliances in the future!

Review 154 (2024-04-22 - Rating: 5)
Joel was very nice. Helped with several options on price and quality both times I was there

Review 155 (2021-08-23 - Rating: 5)
The salesperson was incredibly helpful, got a sense quickly of what I was interested in, and gave me specs on three options that were both highly rated and, most importantly, in stock. Highly recommend. I would go back there for future needs.

Review 156 (2022-04-08 - Rating: 5)
I was greeted by Matthew Cox the moment I entered the show room. I wanted a Bosch 800 series dishwasher but found that, as with other appliance dealers I dealt with, the 800 series was unavailable for an undetermined amount of time. Matthew made a number of suggestions for alternative dishwashers but in particular the KDTM604KPS KitchenAid that was comparable to the Bosch in including the decibel level but for $200 less than the Bosch. After checking consumer reviews and watching U tube demos I went back that afternoon, purchased the KitchenAid, with a delivery that same week. Thank you Matthew!

Review 157 (2024-02-17 - Rating: 5)
The Sales person was excellent, thorough, efficient and got me the best deal possible.

Review 158 (2022-05-10 - Rating: 5)
Brian was great to work with. He was very professional, knowledgeable and patient helping us to zero in on what we wanted. Highly tecommend!

Review 159 (2021-10-15 - Rating: 5)
This is the third time we have gone to Wickford Appliance to purchase items for our home and for the third time are very satisfied with the experience. Evan was very helpful and knowledgeable. We highly recommend this store.

Review 160 (2020-05-02 - Rating: 5)
Evan in Middletown was great! All items came in as promised with best pricing. Forwarded us to Brian Trapp for the complete install. Could not have been better. Thanks, Wickford!

Review 161 (2022-03-29 - Rating: 5)
Top salesman - listened to my needs, made the process of buying a lot of appliances go smoothly. Knew his stuff. Would highly recommend Dan and Wickford Appliance in Middletown

Review 162 (2021-07-13 - Rating: 5)
Great customer service and the delivery was flawless. I will buy all my future appliances from Wickford Appliance. My first steak on my new Weber Grill was perfection!

Review 163 (2024-07-01 - Rating: 5)
Great customer service and the price was the best around!!

Review 164 (2022-09-30 - Rating: 5)
So happy to have this business on the island. I know i’m getting the real brand and not another with the name placed on the label. The staff is cooperative and friendly and tries to give you the best possible deal!

Review 165 (2021-07-13 - Rating: 5)
Dan was tremendously knowledgeable about all of the products. And the services offered from delivery to custom installation were outstanding. Can’t wait for the upgraded kitchen appliances to arrive!

Review 166 (2024-12-18 - Rating: 5)
Excellent and pleasant efficient service!

Review 167 (2022-03-09 - Rating: 5)
Very helpful. Our fridge broke while we were away on vacation. They had many models available in the style we wanted to arive in only a few days. Great selection. Shop local!

Review 168 (2024-01-04 - Rating: 5)
Refrigerator delivery guys were fantastic - professional, efficient, courteous- couldn’t have asked for better service.

Review 169 (2024-06-28 - Rating: 5)
Deanna did a wonderful job of helping me sort through a complicated situation. The installers were so professional and friendly. The stairs and the stacked space were extremely difficult to navigate. No marks and no damage anywhere! An A+ experience from start to finish.

Review 170 (2023-10-25 - Rating: 5)
Brian the sales rep, was very professional and informative. I totally enjoyed working with him

Review 171 (2023-12-14 - Rating: 5)
I liked buying a stove at Wickford Appliance in Middletown. The prices were fair and excellent customer service.

Review 172 (2024-07-10 - Rating: 5)
Deanna Dunbar was absolutely wonderful. I wont hesitate to send anyone to her

Review 173 (2024-12-23 - Rating: 5)
Great service and product knowledge

Review 174 (2023-01-11 - Rating: 5)
Brian at Wickford Appliance was great to deal with. He answered all my questions and helped me choose the best appliance that suited my needs.

Review 175 (2024-09-19 - Rating: 5)
Great sales experience as always.

Review 176 (2024-04-11 - Rating: 5)
Great service, knowledgeable and they make it actually fun to buy an appliance.

Review 177 (2023-10-05 - Rating: 5)
Deanna was great! She was very helpful, quick, knowledgeable and friendly!

Review 178 (2021-02-20 - Rating: 5)
I purchased new kitchen appliances and a washer/dryer through Lisa Valentine. She was wonderful, attentive and knowledgeable about all of the appliances. I highly recommend Wickford Appliance!

Review 179 (2023-12-16 - Rating: 5)
Deanna Dunbar is an exceptional salesperson-more like a kind helper.

Review 180 (2021-12-03 - Rating: 5)
Brian was the delivery person and the installer for our dishwasher. He did an excellent job and had everything he needed in his van.

Review 181 (2024-03-29 - Rating: 5)
Excellent experience start to finish. Great communication, advice and good prices.

Review 182 (2022-11-30 - Rating: 5)
Great experience- our sales person was very helpful and knowledgeable. Deanna made our shopping experience pleasant.

Review 183 (2022-02-23 - Rating: 5)
Great experience at Wicked Good Wickford appliance . The sales woman is Amy WallaceShe made it easy and to the point !

Review 184 (2023-11-18 - Rating: 5)
Deanna was incredibly helpful getting us squared away with the exact appliance we were looking for!

Review 185 (2024-07-07 - Rating: 5)
Great experience we have used Wickford Appliance many times and they are an excellent company.

Review 186 (2024-07-03 - Rating: 5)
Great service the employe was super helpful and friendly.

Review 187 (2021-03-03 - Rating: 5)
Very professional service as I researched washer/dryer purchase, both online chat and in-store. Pleasant, knowledgeable and helpful staff; lowest price guarantee an added bonus!

Review 188 (2018-07-31 - Rating: 4)
We had a little confusion with our countertop templating that required us to get our range to be split from the scheduled appliance delivery and be delivered early. After some confusion, the Manager stepped up and figured something out that got our stove here on time.

Review 189 (2023-12-29 - Rating: 5)
Pleasant, knowledgeable staff helped me make a purchase without overspending.

Review 190 (2024-06-18 - Rating: 5)
Sales person, Evan, was extremely helpful and knowledgeable.

Review 191 (2022-09-09 - Rating: 5)
Treated like family rather then just another customer. Wickford has a great selection with knowledge staff A+

Review 192 (2024-09-23 - Rating: 5)
Quick and easy.

Review 193 (2021-08-13 - Rating: 5)
Lisa at Middletown store was excellent.Two gentlemen who delivered fridge and picked up old one were also excellent. Friendly and very professional.