Direct Air Conditioning

Photo of Direct Air Conditioning

Located in Miami, Florida

Address: 12200 SW 129th Ct, Miami, FL 33186, United States

Phone: +1 786-875-3055

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required

Categories

  • Electrician
  • Air conditioning repair service
  • Air conditioning system supplier
  • Electric vehicle charging station
  • Electrical installation service
  • Air conditioning contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-07-05 - Rating: 5)

    I was very happy with this company since the first time they installed a UV light after cleaning & servicing every air duck in my home. I only had one billing issue and their direct supervisor, Jose Gonzalez, promptly called to resolve it. Thank you Direct Air!

  • Review 2 (2024-12-18 - Rating: 5)

    The experience from start to finish was amazing! The appointment was easy and quick to book with a technician coming out the same day. Once the technician was coming I received a text message with a photo of the technician which I found to be extremely professional. This was followed by a call with an accurate eta. The Technician Ivan came in and was able to diagnose the problem in a matter of minutes and got the a/c unit up and running. I’m beyond satisfied with Direct Air. I will 100% recommend to family and friends!

  • Review 3 (2024-12-27 - Rating: 5)

    I just wanted to take a moment to thank Ivan Perez for your excellent service in fixing my AC. Your professionalism and expertise really stood out, and I truly appreciate how quickly and efficiently you got everything working again. It’s clear you take pride in your work, and it made all the difference. Thanks again for your help! I am officially member of Direct Air!!Best regards,Bruno Caravetti

  • Review 4 (2024-10-11 - Rating: 5)

    A top notch experience all around. Very responsive communication during the sales process, clear communication. Install of the replacement system was scheduled right away; Daniel and the installation crew could not have been better. Polite, efficient, friendly and worked very professionally. They worked very clean and quickly. A refreshing experience overall.

  • Review 5 (2024-10-05 - Rating: 5)

    Awesome service Techs. Knowledgeable, professional, and took their time and did it right. Highly recommend Yanio and Joaquin.

  • Review 6 (2024-11-22 - Rating: 5)

    Yanio was amazing. I am extremely impressed with his knowledge and detail to work. We couldn’t be happier that he was our installer and will recommend your services on our neighborhood chat or over 300 homes with emphasis on his work ethic

  • Review 7 (2024-09-03 - Rating: 5)

    Rolando, Joseph Joaquin and Ivan are very thorough and professional and always make sure we get exceptional service! I trust Rolando, Joseph and Joaquin with all my air conditioning needs. They are awesome!!

  • Review 8 (2024-12-26 - Rating: 5)

    Israel came to give an assessment of our air ducts and the operation of our AC system in general. He gave several options for us to consider. He explained in detail how parts in the system operate and fail and why we may want to consider the options that he suggested. Very friendly and helpful.

  • Review 9 (2024-12-13 - Rating: 5)

    I had the great pleasure to have my HVAC unit maintained by ISR. Israel Gomez. He is so knowledgeable and competent. Best of all he is honest and explains everything so one can understand. outstanding fellow. I highly recommend him.

  • Review 10 (2025-01-06 - Rating: 5)

    Ivan is a very good technician. His work is very good. He is very nice to us, and he has alot of knowledge in air conditioning.He is also very professional. We are very glad to have him as our technician.Olga & Nahem Gani

  • Review 11 (2024-05-15 - Rating: 5)

    We had Daniel, an expert, install our 5 ton AC unit today. He was excellent! 5 stars! He was professional, extremely neat, our AC closet looks better than ever. He takes pride in his work. He is very polite and knowledgeable. We recommend him highly. His partner in the installation, Daniel, was also excellent. He did a stellar job installing the outside unit. We are very happy with our new AC unit. It was a pleasure !

  • Review 12 (2024-12-27 - Rating: 5)

    Jimmy fixed my mishap and taught me about wiring. Friendly and professional. He also gave me a contact for a painter to fix my bad DIY paint mess. Thank you so much! God bless you!

  • Review 13 (2024-09-08 - Rating: 5)

    Our main priority in our house is the AC so we were concerned when we saw water after we came back from a long vacation. Rolando came to check everything same day and we love that he gave us a lot of options and explained everything very thoroughly. He was extremely helpful and we highly recommend him!

  • Review 14 (2024-08-31 - Rating: 5)

    Had my AC repaired a few months ago, was surprised to get a call from Rolando(ac tech) he was calling to follow up on his work. Told him all is good. Really nice having that call, shows they care!

  • Review 15 (2024-10-22 - Rating: 5)

    Rolando was very pleasant and professional. He was here to do maintenance on our machine. We have a yearly contract. The unit has issues and an appointment was made for repair as well as air duct cleaning. I knew this before he came out so no surprise. Looking forward to a clean unit.

  • Review 16 (2024-08-28 - Rating: 5)

    I have had to call the company twice to handle some unexpected issues with my a/c unit. I’ve had Jose Calderon fixed the first issue. They show up in the window they told me over the phone. When they worked on the a/c they were efficient and left the area clean. Then there was an issue with the outside unit and again they sent a tech named Alex Paula who advised me of the problem and fixed what he could to leave everything working for the moment. The company was able to check my part was under warranty and took care of the issue. They have been very easy to work with and have my a/c unit running properly.

  • Review 17 (2024-03-26 - Rating: 5)

    I recently had the pleasure of working with Direct Air Conditioning for the installation of a new AC unit in my home, and I must say, the experience was outstanding, thanks in large part to installers Duniel and Alexi, with assistance from technician Wilbert.From the very beginning of the process, technician Wilbert provided invaluable assistance throughout the purchase process. He took the time to thoroughly assess my needs and recommend the perfect AC unit for my home. His expertise and guidance helped me make an informed decision, and I couldn’t be happier with the result.One notable aspect of the purchase process was the high quality of the equipment recommended by Wilbert, which I purchased through Costco. Direct Air Conditioning’s partnership with Costco ensured that I received top-notch equipment that met my home’s cooling needs perfectly.When it came time for installation, installers Duniel and Alexi continued the exceptional service. They were punctual, arriving right on time and ready to get to work. Throughout the installation process, they demonstrated professionalism, technical skill, and attention to detail, ensuring that the AC unit was installed correctly and efficiently.What truly stood out to me was their dedication to customer satisfaction. Duniel, Alexi, and Wilbert took the time to answer all of my questions and address any concerns I had about the installation and the new AC unit. They went above and beyond to ensure that I was completely satisfied with their work.Thanks to their hard work and expertise, my home now has a reliable and efficient AC unit that keeps it cool and comfortable even on the hottest days.

  • Review 18 (2024-08-26 - Rating: 4)

    Good Experience Overall after some initial communication problems and part delays. Carlos was experienced and knowledgeable as my A/C technician. And, I really appreciate the manager, Jose, for working things out with me after my initial issues. Thank you for proving quality customer service in the end. I appreciate your time and experience.

  • Review 19 (2024-08-31 - Rating: 5)

    Ran into Rolando from Direct Air, he asked if I was happy with the work, told him still happy, wife happier, lol he had called to follow up on his work & I totally forgot to leave a review. Was really nice seeing him, especially when it didn’t cost me anything! All in all, he’s on point with his work & he strives to make sure we were satisfied with his work! Thanks Rolando

  • Review 20 (2024-08-30 - Rating: 5)

    Yanio was absolutely amazing. He was respectful, courteous, and extremely competent throughout the entirety of a new AC install in my home. He checked in with me at every stage of the install process to make sure I was happy and went above and beyond with his respectfulness. I would highly recommend Yanio.

  • Review 21 (2024-09-05 - Rating: 5)

    I am beyond thrilled with my experience. I’ve have at least 8 different techs come out and nobody could fix the humidity problem. Mr Gomez spent a lot of time and gave me a thorough report. I won’t use anyone else again

  • Review 22 (2024-11-12 - Rating: 5)

    Ivan came to install a few things and gave me instructions on how to take care of my new HVAC unit that I was unaware of. He did a great job and I am very happy with his service.

  • Review 23 (2024-08-31 - Rating: 5)

    Shout out to Rolando at Direct Air for getting our AC right this summer! What’s more is the follow up call I received from Rolando ensuring that everything was functioning properly and that I was satisfied with the repair. It’s reassuring to know that they follow up to make sure their work meets high standards. Thank you Rolando from Direct Air .

  • Review 24 (2024-11-16 - Rating: 5)

    Thank God for Israel Gomez!! He came through in a pinch and fixed my AC over the weekend, when it seemed like there was no immediate solution. His patience and professionalism are exceptional!

  • Review 25 (2024-08-15 - Rating: 5)

    Mr Israel was very very nice and knowledgeable about our central ac and potential problem areas. I am going to recommend him to my friends. Mr.Israel service rating was definitely 5 star.

  • Review 26 (2024-09-01 - Rating: 5)

    Israel was great. He showed up promptly and educated me about the new technology available for A/C units. His knowledge was great for making an informed decision about my unit

  • Review 27 (2024-12-05 - Rating: 5)

    I recently purchased a new Trane AC from Direct Air having worked with them over 10 yrs with routine maintenance. All of the technicians were good but some are better than others and that person is Yanio. I had an issue with the new thermostat that was not functioning. After spending a lot of money on a new Trane I was upset! Yanio is a pro and very knowledgeable. He saw the problem and went to the Trane store and installed a new one and very patiently showed me how to use the smart home remote feature. Thank you Yanio. You are the best!

  • Review 28 (2024-09-05 - Rating: 5)

    I installed my AC with them, and I have their maintenance plan every six months, Direct Air’s crew is amazing, special recommendation to Ivan Perez ā€œEl Salvadorā€ he fixed an issue in minutes and was very diligent.

  • Review 29 (2024-10-01 - Rating: 5)

    Very professional installation!! Yanio and his partner were awesome. They were both knowledgeable, timely, and professional. Would definitely recommend to anyone who needs AC work.

  • Review 30 (2024-12-15 - Rating: 5)

    RaĆŗl was awesome he fixed the AC within 45 Minutes and was very helpful to answer the questions we had !!! For another service which our AC needs in the future we will specifically ask for Raul !!!! Thanks again for the prompt help on a Sunday !!!!!

  • Review 31 (2024-08-09 - Rating: 5)

    Great experience with our repair! Jose Calderon & Joaquin were the repair techs, Israel was the route tech and they all did an exceptional job working in this intense heat. They were nice, professional, and even took the time to clean up the area they were working in. Highly recommend.

  • Review 32 (2024-10-24 - Rating: 5)

    Alexis gave a great service. This young man explained everything in detail , answered all my questions very professionally and walked the extra mile to make sure that I was 100 percent satisfied with his work. Thank you. !

  • Review 33 (2024-09-20 - Rating: 5)

    Ivan is very pleasant to deal with. He immediately put on his shoe covers when walking into my home and went directly to air handler to get to work. He then went outside to the compressor by using his instruments was able to determine Freon was not needed and also flushed my pvc drainage pipes. He closed by explaining the issues he found and what it would cost to repair them. I am very happy with the service.

  • Review 34 (2024-11-26 - Rating: 5)

    Alex was great! very professional! Gave me my options. He was on time and the appointment was well within the time window they gave me.

  • Review 35 (2024-09-27 - Rating: 5)

    I called Direct Air to order my yearly supply of filters as I do every year. They took the message for someone to call me back and that did not happen. A few days later i had a service call to have the air checked and the technician ordered the filters for me. Two weeks later I received them, they were the wrong size. Called numerous times leaving messages and no one would return my call. Had to drive to the office to get someone’s attention. Erwin helped me and ordered new filters for me. Again not the correct size again left messages and did not get a call back. This morning I called and was able to speak to Jose Gonzalez he told me he would send another set of filters. Jose C delivered the filters although they stated to be the same size they are 1/2 inch bigger making a whistling noise when installed Jose C realized the problem and took my older filter back to the office to figure out this problem.Jose C was very professional and apologetic for the situation and promised a resolution. I am giving Jose C the 5 stars not the others.

  • Review 36 (2024-12-20 - Rating: 5)

    Ivan Perez was the best helped is alot with a sauna of a house. Customer satisfaction 100%I recommend dealing with him and his team!

  • Review 37 (2024-11-05 - Rating: 5)

    Technicians Yanio and Daniel worked efficiently and non-stop until unit was completely installed. Yanio explained everything i needed to know as well as the questions I posed. They were very careful with my floor and placed tarps down to prevent any scratches, also cleaned up very well. Yanina was pleasant, respectful, and very professional.

  • Review 38 (2024-10-11 - Rating: 5)

    Ivan was extremely helpful and knowledgeable. H was willing to work with us and showed us the before and after product. Great customer service!

  • Review 39 (2024-12-07 - Rating: 5)

    Yanio at DirectAir is a meticulous workman. I have never seen such a clean and tight home HVAC installation as he did today. Yanio went above and beyond, even cleaning parts of the system that he was not working on today. And the site was spotless when he left.

  • Review 40 (2024-08-31 - Rating: 5)

    Technician Israel Gomez found a huge hard plug in the drain line that was missed by 3 previous technicians due to their way of draining the line. He educated me on the appropriate maintenance of the drain line and explained in details why this is happening now with this new unit. He also found air in the line that technicians did not remove previously. I will now ask Direct Air to send him.

  • Review 41 (2024-11-06 - Rating: 5)

    Alex is the best! He’s very friendly, professional, very knowledgeable, and truly listened to my questions and concerns. I choose the great company for my a/c. Very happy customer šŸ˜ŠšŸ‘

  • Review 42 (2024-08-29 - Rating: 5)

    I had my a/c unit checked out by Israel. He was very helpful and informative on the work that needs to be done. Would recommend this company for anyone that needs their a/c serviced/fixed/cleaned

  • Review 43 (2024-12-02 - Rating: 5)

    If you are considering improving air quality were you live or work, Direct Heating & Cooling is the solution. I was assigned a team - Alexis and Joaquin. As it relates to timeliness, knowledge, quality of work and profesional disposition, my team was on point. I recommend the company and the team of Alexis and Joaquin for a profesional experience.

  • Review 44 (2024-11-21 - Rating: 5)

    Israel came and helped me understand the exact problems.He was great. I will recommend him and your company to everyone.

  • Review 45 (2024-12-23 - Rating: 5)

    Excellent service! I called and the technician arrived within 1 hour. He solved the problem and gave me advice. Thanks so much!

  • Review 46 (2024-10-30 - Rating: 5)

    10/10 Experience with Will at Direct Air Conditioning! I couldnt imagine calling anyone else to get the job done. These guys know what theyre doing and not trying to grab from the pockets. I recommend!

  • Review 47 (2024-08-06 - Rating: 5)

    Well mannered and knowledgeable technician. I appreciate he and Direct Heating & Cooling did not pressure us into unnecessary and costly repairs. This company has earned my trust to keep my system running smoothly.

  • Review 48 (2024-11-13 - Rating: 5)

    Very Professional, Informative and efficient job was done. Christian is very thorough and made sure our A/C was optimal operation.

  • Review 49 (2024-08-28 - Rating: 5)

    I called Direct Air to check out my moms A/C, and Rolando exceeded my expectations with his outstanding service. He was not only knowledgeable and efficient but also took the time to explain everything.

  • Review 50 (2024-11-18 - Rating: 5)

    Ismael was very professional and pleasant to work with. He explained in details the proper way to home care the unit.

  • Review 51 (2024-07-24 - Rating: 5)

    Amazing and detailed service! Did a great job with installation and he really explained how to everything works with my ac. Yanio Abreu is definitely a great guy! I really recommend him! So pleasant and kind!

  • Review 52 (2024-08-27 - Rating: 5)

    Israel was fantastic! Very informative and went above and beyond to fix a reoccurring issue with our air conditioner. He also inspected the vents of the house and identified another problem, and provided us with a solution. Thank you!

  • Review 53 (2024-12-31 - Rating: 5)

    Very friendly and very knowledgeable. Awesome install and fast. Quality service!

  • Review 54 (2024-08-30 - Rating: 5)

    Israel came to check my unit this evening. He was very friendly and knowledgeable. He told me exactly what was wrong with my unit and help diagnose the issues with the A/C.

  • Review 55 (2024-10-08 - Rating: 5)

    Raul Acosta was AMAZING !!!! He came promptly to Coral Gables (from Pembroke Pines!!) and saved my home unit !!! DIRECT AIR CONDITIONING is superior - do not waste your time with anyone else !!!

  • Review 56 (2024-08-16 - Rating: 5)

    Israel Gómez was very attentive and helpful he explained everything in detail and showed us the issues I really appreciated his kindness and understanding he was very patient and super helpful will definitely ask for him again if needed.

  • Review 57 (2024-07-30 - Rating: 5)

    Service by Israel Gomez was exceptional. He performed a thorough tuneup to the unit and offered good advised on how to help the unit performance. Thank you Israel.

  • Review 58 (2024-08-05 - Rating: 5)

    Alex did a great job. Very happy to have him work in my home. Extremely Professional and a great attitude.

  • Review 59 (2024-08-22 - Rating: 5)

    Israel came out to service my unit and install a UV light. Israel was excellent and helped explain a lot about my unit and extending the lifespan. I am very thankful for Israel and his professionalism.

  • Review 60 (2024-09-30 - Rating: 5)

    Excellent service fast and reliable 100% recomendet … the tech IvĆ”n super great guy

  • Review 61 (2024-12-31 - Rating: 5)

    Rolando was very professional and friendly. He came to do maintenance on my air conditioner, which I purchased from them 3 years ago. It is the best air conditioner I have ever had. It is highly efficient and Rolando pointed out that it is in great condition.

  • Review 62 (2023-03-23 - Rating: 5)

    I called Direct Air Conditioning because I had a ceiling fan that was making a lot of noise. Ray and Lawrence, within minutes, knew what the issue was. They were professional, efficient, and quick. The repair price was very reasonable and they did an excellent job! I highly recommend Direct Air, Ray, and Lawrence! A+

  • Review 63 (2024-08-03 - Rating: 5)

    Wilbert was superb. Kind and knowledgeable. Only needed a short time to assess the situation and give me a quote. I had a very rewarding experience.

  • Review 64 (2020-04-21 - Rating: 5)

    Highly satisfied with the service and the new AC unit so far. Wilbert the tech was very professional and helpful. His level of professionalism was one the things that made me choose this company. The company responsiveness was also excellent.

  • Review 65 (2024-08-29 - Rating: 5)

    Rolando was very helpful, honest, competent and professional. He has an excellent bedside manner for customer service.

  • Review 66 (2024-09-03 - Rating: 5)

    Jose Calderon came to do a maintenance service on our AC units. He found a problem with one of the units and within 30 mins had found and resolved a major problem. Jose got to the problem quickly, resolved it and within an hour had serviced both units. Excellent service. I’m glad we took out the service plan.

  • Review 67 (2024-08-28 - Rating: 5)

    Great visit by Direct Air Conditioning! Israel was very knowledgeable and provided me with future preventative maintenance on my units so I wouldn’t run into the same problems again.

  • Review 68 (2024-10-03 - Rating: 5)

    Showed up on time, actually early. Explained everything in detail that was easy to understand. Options were given on future maintenance recommendations. Maintenance plan is affordable & covers cleaning, tests, filter replacement, etc.The Tech, Ivan was very thorough, skilled & friendly.

  • Review 69 (2024-06-27 - Rating: 5)

    I had my AC unit installed and Yanio Abreu’s service and professionalism was better than I could’ve imagined. As the installation was being performed, I was explained the process and I was also explained how to prevent the same issues that happened to my old unit. I was explained how to work my new unit and preventative maintenance. My new unit works great and I’m grateful for Yanio’s service.

  • Review 70 (2024-08-30 - Rating: 5)

    Israel came out within 45 minutes of my call and was able to fix the problem. He provided great customer service and I would recommend him to anyone.

  • Review 71 (2024-10-22 - Rating: 5)

    Yanio and Duniel did a wonderful job, thank you all so much! 10/10 recommend their service.

  • Review 72 (2024-04-23 - Rating: 5)

    Scheduled appointment on time, technician Mr Jose Calderon very knowledgeable and careful with the home which is very important, and service completed on the budget. I have been a customer of Direct Air for years, and I strongly recommend to keep a maintenance contract with them. Absolutely worth it!

  • Review 73 (2024-09-10 - Rating: 5)

    Excellent customer service. Explained in details how the job was going to take place. Jose Calderon took his time to answer all my questions.

  • Review 74 (2024-08-27 - Rating: 5)

    Great initial experience with Alex. He inspected our AC unit took pictures and provided a simple yet thorough explanation of what it would take to correct. They will fix today!

  • Review 75 (2024-06-17 - Rating: 5)

    Making the appointment was easy, and they came out quickly. Darwing was our technician, and we were informed of his arrival ahead of time. He was courteous, knowledgeable, and efficient. Thank you.

  • Review 76 (2024-07-19 - Rating: 5)

    Raul is welcome to my home anytime to repair or service Our AC. He’s smart, always professional and gets the job done. I’d recommend him anytime and anywhere…

  • Review 77 (2024-08-20 - Rating: 5)

    Rolando was able to come on short notice and diagnose the problem. He explained all of our options and helped us pick the solution that made the most sense for our situation.

  • Review 78 (2024-08-28 - Rating: 5)

    Rolando is here and he did a great job and I will approve of him to come back to do my air condition he has that salt and pepper look and he does a pretty good job

  • Review 79 (2024-07-26 - Rating: 5)

    Ivan did a great job on our Maintenance Service. set up the pressure test. Very nice person and kept us informed. Thanks Ivan

  • Review 80 (2024-11-27 - Rating: 5)

    The Guys are Professional, knowledgeable, and Kind!!! The job was done fast!!! I am so grateful to have found them!!! Thank you Christian!!!

  • Review 81 (2023-12-07 - Rating: 5)

    This company serviced my A/C unit two years ago. The unit needed a new coil, which I was ready to pay for out-of-pocket. However, they informed me about the mfr. warranty. They took care of everything and, as a result, I only paid for the labor. The service was phenomenal then. Now again, Direct A/C met all my expectations with todays service. Big thanks to technician Ivan for his honest recommendations and thorough explanations. Keep up the excellent work!!!

  • Review 82 (2024-05-17 - Rating: 5)

    Yanio Abreu’s service was one of the best experience I’ve had in while. I could not be happier with the results. He was on time and works very neat and organized with his work. He explained with details and in manner that we-(non techs) can understand. He was patient and demonstrated great listening and customer skills. My husband and I are grateful for the great and well done job. I give it max rating.

  • Review 83 (2024-09-26 - Rating: 5)

    I am very pleased with the expert service and work done by Luis and partner. Very relieved to have a clean HVAC system and UV light installed.

  • Review 84 (2024-04-12 - Rating: 5)

    The technician Ivan Perez was incredibly knowledgeable and helpful with cleaning my entire A/C system. We had a difficult situation and he worked through them at no extra cost. An absolute professional and will be requesting his help for the future. Reasonably priced considering everything we needed to get done.Thank you, Direct Air Conditioning!

  • Review 85 (2024-08-22 - Rating: 5)

    Ivan Perez came to check on my air conditioner today. He was very punctual, pleasant and knowledgeable. My husband and I were pleased with his service and he is definitely an asset to Direct Air. He was very thorough with his inspection and set me up for the next one in six months. I was very happy to meet this young, admirable, and interested technician, who did a job well done. We were very pleased with Ivan and will definitely ask the company if he can return for the our next inspection. We know that he will be very successful in your company.

  • Review 86 (2024-12-23 - Rating: 5)

    Always get fast and reliable service from Direct Air. Their technicians have great customer service too. Israel was great and gave me good tips to keep my a/c working for as long as possible.

  • Review 87 (2024-09-04 - Rating: 5)

    Israel the technician Was very informative and honest. I will highly recommend him to my family and friends.

  • Review 88 (2024-03-24 - Rating: 4)

    I recently had my A/C unit serviced by Direct Air Conditioning , through its technician Darwin Carmona and I was thoroughly impressed with the professionalism and expertise Darwin displayed. The technician was punctual, courteous, and very knowledgeable, quickly replaced the Blower part and solved the issue. Additionally, the office staff at direct Air Conditioning were exceptional in their communication, keeping me informed throughout the process. They were accommodating in adjusting the total service which I greatly appreciated. I highly recommend their services for anyone in need of reliable and customer-friendly A/C repair.ā€

  • Review 89 (2024-09-29 - Rating: 5)

    Thank you Ivan for taking the time and explaining everything! Very kind and helpful. Shared tips on how to keep my system cleaner.

  • Review 90 (2024-05-29 - Rating: 5)

    Duniel and Adrian were amazing! So helpful and kind. They quickly fixed the A/C very rapidly (much shorter than the estimated time!). Truly amazing service! My mom and I were so pleased!!! Highly recommended!!!!

  • Review 91 (2024-07-29 - Rating: 5)

    I have been a customer of this company for over 10 years. They are prompt and reliable. Darwin provided me a courteous service and alternative resolutions

  • Review 92 (2021-05-02 - Rating: 5)

    Joe the technician arrived promptly to diagnose a AC blower issue we had with our Lennox AC system. He identified the issue, checked on the warranty status with the manufacturer since they are a Lennox Premier dealer, and got a replacement blower under warranty and replaced on the same day.During the visit, Joe also identified the root cause of the issue, which is a blown vent that’s leaking air and causing the blower to overwork and fail. He spend the time to properly seal the leaked vent before installing the new blower.Also we told him the compressor outside sometimes struggles to restart, he tested and replaced the failing capacitor for the compressor, and that problem was also promptly solved. Talking about efficiency and professionalism!I would highly recommend and trust Direct Air Conditioning and Joe for all your ac problems!

  • Review 93 (2024-11-01 - Rating: 5)

    I am extremely satisfied with Israel’s work. He is very professional and knowledgeable. You can tell he is very experienced. He was on time to the appointment. He explained everything and answered all my questions. He did not rest until my unit was working again. I also appreciate his tips on how to extend the working life of my AC unit. I would recommend him 100%.

  • Review 94 (2024-09-06 - Rating: 5)

    Direct heating and cooling did great job. I had somebody come out prior, but the person had no experience and it was supposed to be a big company and he was here for four hours and leaving the site and never return direct heating rep Ivan Perez came back the next day with the part required to complete the job, Ivan Perez did a fantastic job, very polite very nice contactDirect heating and cooling. They did a great job for me. I lost hope but they got me right!!!!!!!

  • Review 95 (2024-03-06 - Rating: 5)

    Luis was amazing! Super professional, fast, knowledgeable and communicative. I will use them again soon. Also, Luis was able to come the same day I called. Outstanding service all around.

  • Review 96 (2024-11-19 - Rating: 5)

    The tech that visited our office was very professional, friendly, punctual and knowledgeable.

  • Review 97 (2023-11-04 - Rating: 5)

    Very professional and fast with the installation too, I had purchased one unit 2 years ago and now I changed my second unit to the more efficient unit, Mr.Wilbert Gomez helped me with everything I needed and any questions I had, and always respond my calls no matter the time. If you want a company that are very professional and reliable you can’t go wrong with Direct Air Conditioning.

  • Review 98 (2024-07-19 - Rating: 5)

    This is a solid company with great customer service both in the office and the field. Highly recommended!Update: My a/c broke in the middle of days and days of excessive heat warnings. Despite roadblocks with my HOA, they patiently worked through them and got me a new a/c quickly. I highly recommend them for all your a/c needs!

  • Review 99 (2024-08-22 - Rating: 5)

    Jose was very professional and polite. He was thorough with fixing the issue was shared with me with the estimate.

  • Review 100 (2024-06-10 - Rating: 5)

    Wil is very professional,. was straight fwd. Very knowledgeable, he knows the job very well. Few years ago Wil was the one the came to my house for the initial installation of the AC unit. Good troubleshooter and very honest person.The 2nd Tech Ivan Perez was very professional and very courteous. Knows the job. Good company very responsible.

  • Review 101 (2024-09-11 - Rating: 5)

    Great service! Lovely folks that did good work and were pleasant as well. Recommend!!

  • Review 102 (2024-11-05 - Rating: 5)

    Excellent service - Will definetely be recommending Alex and your company . Thank you

  • Review 103 (2023-10-31 - Rating: 5)

    Excellent communications from this company, via both text & email, including a picture of the Service Technician, details confirming the appointment date and time as well as the expected arrival time.Ivan immediately understood our problem and promptly resolved it in an efficient workman-like manner. In addition, he reviewed our system to ensure it was functioning correctly. Should we need service again we would prefer Ivan come to our home!

  • Review 104 (2024-08-14 - Rating: 5)

    I would like to give my technician Israel, an outstanding recommendation. He is certainly five star very knowledgeable very skilled, very truthful and honest and very willing to explain over and over again for anything that needs to be cleared to me. I appreciate he is a gentleman very efficient at what he does and I just want to very highly recommend him and ask you to value, this man who represents your company so well thank you

  • Review 105 (2024-06-28 - Rating: 5)

    Yanio from Direct Air is a very thorough, thoughtful, and knowledgeable installer and troubleshooter. He was able to resolve several issues with our AC unit quickly and efficiently. We really appreciated his integrity and commitment to quality service. Thank you.

  • Review 106 (2024-06-06 - Rating: 5)

    Raul did a very good job and he was very knowledgeable on what he was doing.

  • Review 107 (2024-09-15 - Rating: 5)

    Excellent service, neat and efficient. Highly recommended. Duniel and Adrian were very professional.

  • Review 108 (2024-08-13 - Rating: 5)

    Ivan was great and arrived when he said he would be here. Wonderful prompt service! He is so great about explaining everything. He was glad to know we have our own calendar on changing the filter and hosing out the compressor fins. He is wonderful and friendly technician!!Thanks Ivan!

  • Review 109 (2024-11-26 - Rating: 5)

    Your representative has been very professional. Congratulations for his excellent job.

  • Review 110 (2024-06-04 - Rating: 5)

    Speedy service, Adrian and Daniel were excellent and explained everything after they were done. No mess was left and they made sure the floors around the ac closet were not damaged in the process.Amazing company

  • Review 111 (2024-09-11 - Rating: 5)

    For 1028 Cotorro Ave work done today.Great, thorough job. On time, professional individual.

  • Review 112 (2024-12-16 - Rating: 5)

    Andi came out very professional talked me through what had to be done in a way that was very understanding and got it done

  • Review 113 (2024-08-27 - Rating: 5)

    Technician Israel visited for the maintenance. He took time to explain the maintenance importance and I learned a lot from him. His professional wisdom has assisted me to make good decisions to enhance my AC.Thank you Israel.Verify quick response when called for service.Very pleased with the service rendered.

  • Review 114 (2024-12-18 - Rating: 5)

    Ivan was a true professional. He was extremely thorough and helpful!!

  • Review 115 (2024-08-21 - Rating: 5)

    A true gem. He had to wait hours tofinish his work but took time to teachme the generator connections. Id recommend him without reservation.

  • Review 116 (2024-06-21 - Rating: 5)

    Yanio is a fantastic technician. He did an excellent and professional job, installing new AC equipments. His service was beyond expectations!

  • Review 117 (2024-02-29 - Rating: 5)

    Ivan was such a great service tech! Punctual, professional and very attentive to my questions and concerns. He promptly dealt with my concerns and the AC apparent issues, then offered me a deal for a maintenance plan of great value, all of this on a Saturday afternoon! Awesome job, thanks Direct Air and Ivan!Feb. 28th, 2024 Update: A/C showed on screen an error related to the external unit and it wouldnt cool, only heat. Ivan came on time, was able to run tests and identified the issue as wiring damage that was blocking communication between the external and internal units. He resolved the issue in no time, ran tests and left the unit working again. Thanks once more for a prompt and awesome service!

  • Review 118 (2024-08-30 - Rating: 4)

    Service was fast and efficition once technician arrived. Communication needs improvement as the technician was 6+ hours delayed and I was the one calling for updates.

  • Review 119 (2024-05-28 - Rating: 5)

    Sonson was great. Very professional.Hes an asset to your company.Completed the work and put everything back together perfectly.He was friendly and I enjoyed having him at our home šŸ”.

  • Review 120 (2024-08-05 - Rating: 5)

    I had a fantastic visit today . He was very knowledge ,caring yet very professional. He checked my ac from top to bottom . I can really say it was a pleasure doing business with DirectAir . I also got the $189.00 plan for the year which is a great service . I recommend the service and the plan very highly! Thanks for having such dedicated employees!

  • Review 121 (2024-08-24 - Rating: 5)

    Israel was very knowledgeable and gave me a lot if useful information to keep my AC units running properly.

  • Review 122 (2024-12-05 - Rating: 5)

    I was very happy with the duct cleaning done by Luis and Alexis very professional and friendly

  • Review 123 (2024-08-26 - Rating: 5)

    Our Direct Air Conditioning technician was Hector. He responded to a service call since we had a water leak. Hector thoroughly checked the system and performed maintenance on it. Hector is very professional and courteous. He did a very thorough job and explained everything he was doing. It is because of technicians like Hector that we keep using Direct Air Conditioning for our air conditioning needs.

  • Review 124 (2023-11-17 - Rating: 5)

    I felt confident in the service, knowledge, and professionalism provided by my technician, Juan. Appointments were readily available. The technician was on the way in no time. Thoroughly addressed any concerns and explained everything he was doing to me. I Would use this company again or recommend.

  • Review 125 (2023-08-05 - Rating: 5)

    I recently had an issue with my air conditioning unit, and I reached out to Direct Air-Conditioning for assistance. I must say, I was incredibly impressed with their prompt response and dedication to customer service. They sent a technician named Ivan Perez to my home at 10 oclock at night to address the problem and restore my air-conditioning.The technician from Direct Air-Conditioning was an absolute professional from start to finish. Not only did he demonstrate expert knowledge and skill in fixing the unit, but he also went above and beyond to ensure that my family and I were comfortable during the process. His friendly demeanor and willingness to help were truly commendable.I am incredibly grateful for the technicians late-night visit and the exceptional service he provided. Direct Air-Conditioning has earned my trust and respect as a company that genuinely cares about its customers. I highly recommend their services to anyone in need of air-conditioning repairs. Thank you once again for the outstanding service!

  • Review 126 (2023-11-22 - Rating: 5)

    This is the second time using this company and I would definitely use them again. Their team was very responsive. My AC stopped working on Tuesday, called up Will and they were there Wednesday installing the new unit. Tania and the install team was very professional and respectful of my home. Overall, this was a pleasant experience. Excellent service!

  • Review 127 (2024-09-05 - Rating: 5)

    Israel did a very good job explaining the problem and it’s solution. He is very knowledgeable and personable.

  • Review 128 (2024-11-11 - Rating: 5)

    Alex, as always, was a pleasure to work with. He showed up at the appointed time, explained the issues in detail, reviewed all my options with me, made sure to check status of my warranties, and stayed until the job was done. Direct AC always does a great job and whenever Alex is on the job, I know Im in good hands.

  • Review 129 (2024-12-17 - Rating: 5)

    Israel was really great: excellent communication when he was on the way to our house, super fast and efficient when performing the service, and it’s clear he did a very thorough job. He also did a great job at explaining how to care for our system going forward and had a recommendation for a long-term solution that will extend the life of our system. I could not be more pleased with his service, attitude, and attention to detail. Thank you Israel and Direct Air!

  • Review 130 (2024-12-14 - Rating: 5)

    Very friendly, attentive, patient, and knowledgeable about the work he was doing.

  • Review 131 (2024-08-30 - Rating: 5)

    Altogether very professional and informative. Hector is definitely a fine representative of Direct Air.

  • Review 132 (2024-02-03 - Rating: 5)

    Yanio was an absolutely amazing technician. He went above and beyond for us when installing the new AC. Our old system was very poorly installed and there were a few challenges along the way, but he was communicative and worked so hard so that we would have a working AC by end of day. I definitely recommend direct air and ask for him as your tech!

  • Review 133 (2024-08-22 - Rating: 5)

    Raul was excellent he listened to my concerns and help me solve the problem he also advised on services I can get in the future

  • Review 134 (2024-09-26 - Rating: 5)

    Rolando was very honest and transparent and straightforward with the inspection . Also very polite as well . Thank you!

  • Review 135 (2024-06-12 - Rating: 5)

    We are so happy with Direct Air Conditioning. The service was quick, easy, and affordable!! Highly recommend. :) Raul is always professional, and he gets the job done!! Thank you!!!

  • Review 136 (2024-10-01 - Rating: 5)

    Hector was on time, polite and friendly.His explanations were easy to understand. He arrived right on time. Very pleased with both Direct Air and Hector.

  • Review 137 (2024-12-07 - Rating: 5)

    I’ve been using DirectAir for 3 years now and overall the service has been very good that every year I buy a service contract for each AC system in my property..Alexis sets a new benchmark for customer service. Polite, knowledgeable, and diligent in his work. He took his time and did a through maintenance on each system and informed me of his assessments and advice. 5 star service today!

  • Review 138 (2024-07-30 - Rating: 5)

    Ivan great and friendly very thorough. Made this experience very easy. First time customer and not the last.Thank you IVAN!!!!!

  • Review 139 (2024-01-04 - Rating: 5)

    Things not cool enough, not hot enough?Look no further, contact Direct Heating & Cooling! They were there on a Saturday evening when my AC sprung a leak, and they were right back at it, early Monday to tune up my unit so it wouldn’t happen again!They’re friendly, courteous, knowledgeable and you get a human when you call, regardless of what time it is.And if you’re lucky enough to get Ivan Perez as your tech, you’re in for a show, Ivan’s as proficient and knowledgeable as they come!Keep up the good work guys, and thanks for your suggestion to become a member, now I have peace of mind knowing you’re handling the annual maintenance on my system!

  • Review 140 (2024-02-28 - Rating: 5)

    Ivan Perez our technician was very knowledgeable and kind. He explained to us how our unit was working and what we should do to keep it in good working condition. Thank you Ivan for a job well done!!

  • Review 141 (2024-10-20 - Rating: 5)

    I started using Direct Air after the company that installed our unit would not replace a defective thermostat that was under warranty.Had another issue with the AC. Direct Air sentRoland out to help. But i was able to fix the issue. WHe was helpful and checked my work. Great guy.Thank you

  • Review 142 (2024-05-01 - Rating: 5)

    Yanio was extremely nice and professional. He worked as fast and efficiently as he could for us to be able to have working AC quickly! Definitely recommend him!

  • Review 143 (2024-07-03 - Rating: 5)

    We got service Israel Gomez a very professional technician and very knowledgeable. He explained everything he did and show us the results of the service. He also installed a uv light to help prevent more bacteria growth after the cleaning and protect us with air we breath. The service was excellent and so the clean installation. A very reliable company

  • Review 144 (2024-03-21 - Rating: 5)

    The tech was very thorough and polite. He explained everything and gave suggestions for a covering over unit. He was very nice. The compressor went out after 3 months I cannot speak to a technician

  • Review 145 (2024-05-06 - Rating: 5)

    Raul Acosta did an excellent job. He is so very knowledgeable and worked so diligently that I am very grateful and want him for all the maintenances, and whatever else the AC requires.

  • Review 146 (2024-07-08 - Rating: 5)

    Israel Gómez was extremely knowledgeable and helpful. He made sure I knew what my options were and what I need to get done.

  • Review 147 (2024-11-04 - Rating: 5)

    He had a great job and he explained everything. I am glad to call Direct Air.

  • Review 148 (2024-09-11 - Rating: 5)

    The technician Hector was very professional. Im very satisfied with Direct Air Conditioning Service and Im recommending it.

  • Review 149 (2024-04-20 - Rating: 5)

    The service tech that came out was very knowledgeable and was able to locate the problem and fix it promptly. I appreciated how he communicated everything he was doing Great technician and company. So glad I called them!!!!!

  • Review 150 (2024-08-31 - Rating: 5)

    Mr . Sonso are Very professional , giving good suggestions to improve a functioning of equipmen and electrical , stuf. Thanks. Sonso

  • Review 151 (2024-08-23 - Rating: 5)

    Rolando was here. Explain to me very professional honest, give him five stars, handsome looking men.

  • Review 152 (2024-05-20 - Rating: 5)

    Yanio Abreu did an amazing job replacing my 2 year old evaporator coil today with a brand new one. Hes very knowledgeable, loves to teach homeowners what to look for (especially during installation) and loves his job. Please do not send me anyone but Yanio as every other technician has misdiagnosed problems or has done a bad installation job.

  • Review 153 (2024-06-23 - Rating: 5)

    Darwin was great! Very professional, honest and fixed a simple issue without over charging. Thanks for your help!

  • Review 154 (2024-02-03 - Rating: 5)

    Andrew at Direct Air was able to come out on the same day we called and was able to quickly diagnose the issue, locate the needed part and repair our air handler within a few hours, even though our unit is fairly old. We have used Direct Air for several years now and have come to expect this level of professionalism, courtesy, service, and expertise that Andrew provided.

  • Review 155 (2023-09-26 - Rating: 5)

    Rolando Victorero is the representative that came to our house. He was very prompt on his arrival time, which is not easy to find nowadays, and was very much appreciated. He was thorough in his assessment of our unit and ducts. We are very appreciative of his patience with all of our questions and with his explanation of all of our financing options. He was at our home for 2.5 hours and most professional and knowledgeable. Thanks to him and his recommendations, we decided to proceed with the company for the work needed.

  • Review 156 (2024-09-11 - Rating: 5)

    Jose Calderon came to our house Amit perform maintenance on our AC and did an amazing job

  • Review 157 (2024-09-23 - Rating: 5)

    Ivan was super! I would strongly recommend Direct Air Conditioning for any HVAC work.

  • Review 158 (2023-11-29 - Rating: 5)

    With 10 years experience with Direct Air, Rolando was was quickly able to diagnose my problem and make recommendations. He gave me several options, and l chose the one which will give me cleaner indoor air which entailed quite a bit of work.He was able to negotiate a better price from the office than what he was able to offer, which l appreciated.He also arranged for the work to be done that same day.After a very unpleasant encounter with another A/C company some years ago, it was a pleasure dealing with Rolando and Direct Air.

  • Review 159 (2024-09-13 - Rating: 5)

    Thank you for coming by so fast. Fast fix. We will call back for the coil cleaning

  • Review 160 (2024-03-12 - Rating: 5)

    Great work done and came out within a days notice. The technician Alex Paula was very informative and helpful through out the process. Highly recommended, A+ company!

  • Review 161 (2023-07-01 - Rating: 5)

    Raul with Direct Air is extremely competent, experienced, and skilled at what he does. He was able to quickly and efficiently assess the issue we were having and he fixed it with ease. Unlike other technicians who are intent on selling new AC units, Raul stayed focused on fixing our issue without using a single sales tactic in the process. He made us feel comfortable and confident that the problem with our AC unit and the thermostat would be resolved. In short, he’s truly excellent.

  • Review 162 (2023-07-28 - Rating: 5)

    Our air conditioning problem ended up being old, in need of replacement, whole house duct installation. Roland spent a great deal of time checking everything. He was punctual, honest, straight forward and patient with us. I would absolutely recommend this company! We will call him back!

  • Review 163 (2023-12-13 - Rating: 5)

    Mr. Yanio Abreu was absolutely amazing!! He came to repair my AC and was very meticulous in his work. He explained everything he was doing in detail before starting and gave constant updates during the repair. I am 100% satisfied with the service that was done.

  • Review 164 (2024-09-30 - Rating: 5)

    Alex was very professional and did not waste time doing his job.

  • Review 165 (2023-09-19 - Rating: 5)

    The service today was great. The technician Raul found the leak problem right away and fixed it. He took his time to check the AC unit really well and patiently answer all the questions I had. He is very professional and pay close attention to details. He made sure before he left that AC was working properly.

  • Review 166 (2024-06-20 - Rating: 5)

    Very nice tech. With Great skills and experience.Fast at what he does and is very polite. I would recommend Son.. He should be congratulated šŸŽŠ

  • Review 167 (2024-11-17 - Rating: 5)

    Very professional and knowledgeable, very friendly would definitely recommend him

  • Review 168 (2024-03-29 - Rating: 5)

    Wow Raul is very quick, knew exactly where was the problem, and explained carefully the issues of the unit. We are very pleased with his performance. He’s a valuable asset to your company.

  • Review 169 (2025-01-04 - Rating: 5)

    Preventative maintenance of the air conditioning system performed by Rolando Victorero was complete and thorough. He was professional and knowledgeable about all components of the A/C unit.

  • Review 170 (2023-11-06 - Rating: 5)

    Ronaldo was a pleasure to work with. He was efficient in determining the work to be done and very informative in sharing what he found and our options to remedy - and the contracting/scheduling process. We would highly recommend him!

  • Review 171 (2024-02-02 - Rating: 5)

    Yanio & Juaquin were prompt and very professional. Yanio communicated all the important information and kept us up-to-date as to what they were doing. The installation was neat and the new AC seems to be working well. He took time to run both of us through the operation after disinfecting the thermostat control panel.If the system works as well as they did, our satisfaction is complete.

  • Review 172 (2023-04-13 - Rating: 5)

    The technician Luis and his assistant were very thorough and efficient. Luis took the time to explain everything that he was doing. He made excellent recommendations for maintaining the AC system and stood by his work. He even took the time to check the gas pressure outside during the thunderstorm that was happening at the time of the inspection. I highly recommend him and this company.

  • Review 173 (2023-10-23 - Rating: 5)

    The tech Jose was very professional, he was prompt to the appointment. He knows his job well. He shared the different options I have to maintain and improve the life of my A/C. He did his job well and without delay. Very satisfied with his work ethics.

  • Review 174 (2023-05-16 - Rating: 5)

    I was impressed with the prompt response to my repair request and the technician explaining the required repair details. Everything was prepped to prevent dirting and damage to my home and the technician was very courteous.I was very pleased with their no pressure to sell me service plans after the repair was completed.I will certainly use this reliable and honest company again.

  • Review 175 (2024-03-09 - Rating: 5)

    JosĆ© did the 6 month inspection on my AC unit. He was awesome. He was on time, thoroughly checked the inside and outside units, and when he saw that I don’t wear shoes in my house, he went and changed out of his boots into shoes and took them off at the door. I never ask service pros to do that, so when they do, I really appreciate that level of service.

  • Review 176 (2024-04-26 - Rating: 5)

    Will was simply awesome. He was polite, respectful, and wonderfully skilled and professional. I recommend Will and his company without reservation.

  • Review 177 (2023-09-01 - Rating: 5)

    They were scheduled 3 to 5 pm and called to see if I was available earlier and that was great! Andrew and his assistant were very professional, introduced themselves, and went right to work. My job was a bit complicated because of a small attic space. He went right up, no complaints and found problem on line. They replaced foam sleeve on incoming line and assistant cleaned up after Andrew; leaving my house as clean as they found it. Very thorough and clean. Very knowledge, diagnosis and completes work!

  • Review 178 (2023-11-07 - Rating: 5)

    Rolando provided excellent service. He immediately came in and diagnosed the problem. I was having issues with my air conditioner for awhile and the previous company I used never provided the real solution to why the air conditioner wasnt working efficiently. My compressor was leaking oil and it was under warranty. Rolando was very authentic and nice.

  • Review 179 (2023-05-05 - Rating: 5)

    Luis and Salomon did a wonderful job . I hadn’t clean my a/c for 7 years. It was very dirty but they took their time to clean every single vent and the air handler. They were very king and very very professional. I am impressed on how clean my a/c is . They also clean the house and made sure there was no dirty spot in sight . I look forward to meeting them again for a maintenance checkup in 6 months . I highly recommend them .

  • Review 180 (2024-02-02 - Rating: 5)

    Andrew was professional, engaging and did an expert job! Even though we had not seen him since the installation 3 years ago, he remembered us! Would love to have him every time!! Thanks!!

  • Review 181 (2023-12-28 - Rating: 5)

    Wilbert did an excellent job Explaining the options for the A/C unit. He scheduled the install in 2 days!Follow up: one unit needed repair for a leak. Ivan showed up, properly diagnosed it and fixed it. Excellent service.

  • Review 182 (2023-07-18 - Rating: 5)

    Very happy with the work, very quick and left the house and unit spotless.Luis Salomon was a great tech very helpful and kept me updated with every step of the process.Definitely recommend them to anyone that needs AC work done.

  • Review 183 (2024-02-07 - Rating: 5)

    Luis was very professional. He arrived at the scheduled time. He was very knowledgeble of his work, honests and he cleaned up and checked that everything was fine after the work was done. Excellent job and 100 % satisfied. I highly recommend this Company.

  • Review 184 (2025-01-04 - Rating: 5)

    Israel got our a/c working quickly and he explained both the problem and the fix beautifully. Very happy with the visit!

  • Review 185 (2024-09-03 - Rating: 5)

    Excellent & Very Professional AC Service. Timely, Knowledgeable, & Reasonably Priced Estimates.