Smith and Son Plumbing

Photo of Smith and Son Plumbing

Located in Mckinney, Texas

Address: 6401 Eldorado Pkwy, McKinney, TX 75070, United States

Phone: +1 469-242-0285

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Online estimates
  • Repair services
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Septic system service

Photos

Comments

  • Review 1 (2024-10-08 - Rating: 5)

    I am very please with the work Jeremy Williams and his coworkers from Smith and Son Plumbing did for us. It was our first time using this company, which I decided to use based on the good reviews I read and their BBB rating. So please that they live up to their word. They give a free estimate and their pricing is reasonable. They changed out my hot water heater and fixed a leak in one of our bathrooms. They replaced the two handle faucet with a new one handle and am so happy with it. From the start they were polite and friendly and even wore masks at my request because of my illness. These guys even clean up after themselves. Will definitely use them in the future if needed and will highly recommend to everyone.

  • Review 2 (2024-11-15 - Rating: 5)

    Needed all of our plumbing under the kitchen sink replaced including valves, disposal, and faucet.Met with David to get a estimate. He was extremely helpful and answered all of our questions and concerns!Kurt came out for our install and was extremely proffessional, polite, and timely with his work. Kurt walked us through everything that had been done and made sure that we knew if there were any issues they would be there to help!In this economy things can be rough. If your in a position where you need the work done and a company to stand by their work, this company seems to be IT!

  • Review 3 (2024-07-31 - Rating: 5)

    Fast response time, did a great job fixing my gas line, pricing was fair. They had to relight my water heater and because I had just moved into the home, I wasn’t aware we had 2 water heaters until 20 minutes after they left. I called and the sent someone right back super fast. Also - they have a great scheduling system with reminders that is helpful. I’ll definitely use them again

  • Review 4 (2024-07-29 - Rating: 5)

    Recently we called Smith and Son Plumbing for our bathroom’s plumbing related issues, and they offered us the best quality solution with an affordable price. We experienced a very pleasant and friendly business interaction right from making the first service call to Jessica and then to the follow up visits by Technicians Jeremy and Chris. They thoroughly inspected all aspects of the damages and gave their skillful and professional opinion. Based on our consultation, we found that both of them have not only phenomenal professional experience and knowledge but also demonstrated an incredible understanding towards our request for tailoring and customizing the project. We would definitely rate this business above and beyond and recommend it to every consumer.

  • Review 5 (2024-09-05 - Rating: 5)

    The technician came out to give me a bid on installing a gas line for my grill. He did a great job explaining the process and also came up with a couple options to keep the cost down. He was friendly and very professional. Im adding Smith and Son to my contact list so when I need plumbing services in the future they will be the first one to call.

  • Review 6 (2024-08-26 - Rating: 5)

    I am SO upset!!! Paid in Full for multiple work done in new house, including new gas water heater. We had few problems pop up during the weekend. We needed a technician but company had no emergency services available . Although upsetting Rick called my husband on Monday and the issues were immediately addressed. Gage came over and resolved the problems. Great company, good people! Just please try to get a plumber on weekends, since plumbing problems don’t limit themselves to only weekdays. We are happy with the work, resolution and attention we received. Thank you, Rick and young, Hanson’s, new dad, son, Gage!! lol. We will be using you in the future .

  • Review 7 (2024-10-23 - Rating: 5)

    Company was awesome and we’re in and out very fast. Handled my leaky faucet way cheaper than the other plumbing service I knew was price gouging me. Highly recommend….

  • Review 8 (2024-11-23 - Rating: 5)

    The technician they sent to fix a complicated bathroom sink drain problem was very professional, friendly and attentive. He skillfully figured out that both sinks drains were connected with a 90 degree connector instead of a Y connector and was able to clear the plugged drains.

  • Review 9 (2025-01-07 - Rating: 5)

    Previous remodeler did not use true plumber & screwed up my bathroom. Some of their work has to be torn out & redone. It’s not code right now. I will be asking more questions about future work!

  • Review 10 (2024-12-21 - Rating: 5)

    Micheal provided courteous professional service . He explained to me what he would be doing and once complete walked me through all he done.

  • Review 11 (2023-03-31 - Rating: 5)

    I was really impressed with the timing of SMITH & SON PLUMBING. I submitted a request online for an appointment the night before and selected an appointment two days later; however, they called me first thing in the morning, the next day just to let me know they had appointments available that morning if I needed them quicker. They were on time, they were professional, they were patient, they were kind of, and flexible. Even later on that day when we noticed there was a leak still occurring after the install they came right back out to fix the problem. I had a question about the invoice and called the next day and it was cleared up quickly Rick, Daniel and John are definitely top-tier! I would definitely use SMITH & SON PLUMBING again in the future! And would recommend them to friends and family!

  • Review 12 (2024-09-26 - Rating: 5)

    He was called to fix a “clogged” sink but his diagnosis showed that it was actually a wrong size of under sink fittings. Advised on the repair and I determined I can fix it myself. Great service and attitude.

  • Review 13 (2024-11-29 - Rating: 5)

    Our technician “problem solved” our issue , and did an outstanding job. He was efficient, knowledgeable and professional.

  • Review 14 (2024-06-20 - Rating: 5)

    Rick and his crew are great! They are very honest and reliable. They came out same day and were able to figure out exactly what was wrong. They were professional and very knowledgeable as well. Highly recommend!

  • Review 15 (2025-01-01 - Rating: 5)

    Rick has been my go to plumber for years. He’s honest and responsive

  • Review 16 (2024-10-05 - Rating: 5)

    Great service. Fast, professional and fair. Have used Smith and Son multiple times and they are now our fo to plumbing team

  • Review 17 (2024-09-14 - Rating: 5)

    We had a great experience with Smith and Son Plumbing. They were very professional, friendly and did clean work. I would highly reccommend them.

  • Review 18 (2024-07-16 - Rating: 5)

    Second time I’ve used the company for plumbing needs. They are professional and respectful. They are thorough in explaining the problem. I’ve been pleased with the outcome and would call them again for my plumbing needs.

  • Review 19 (2024-08-13 - Rating: 5)

    Jeremy was on time, very polite and professional. Smith and Son Plumbing is a very honest and reliable plumbing company.

  • Review 20 (2024-09-19 - Rating: 5)

    I called after 11 am. I said it was not an urgent issue. They had it fixed before 3 pm. I couldnt ask for better service than Jeremy and Kris provided.

  • Review 21 (2024-10-30 - Rating: 5)

    Always professional, patient and conscientious!! David was great and thorough, Rick is always awesome. Appreciate you guys!

  • Review 22 (2024-12-04 - Rating: 5)

    They were quick to respond. Very knowledgeable and sold us on the tankless water heater.

  • Review 23 (2024-08-01 - Rating: 5)

    Once again received excellent service from Smith and Son. Gage was the technician that came out and was very professional, informative and patient. Thanks Gage for your help.

  • Review 24 (2024-11-07 - Rating: 5)

    Very professional and quickly changed my 50 gal hot water heater.

  • Review 25 (2024-06-19 - Rating: 5)

    I can always count on Smith & Sons. Fast, reliable, knowledgeable and professional. I have used them for a variety of plumbing needs over the years and theyve never let me down.

  • Review 26 (2024-09-19 - Rating: 5)

    Jeremy provided Excellent service and recommendations! Will definitely use Smith and Sons again!

  • Review 27 (2024-02-03 - Rating: 5)

    Highly recommend Smith and Sons as we have used them several times. Everyone we have had contact with is super nice and very professional. They show up on time and take time to explain what the problem is as well as the solution. They are honest and back their work with solid guarantees. Excellent customer service.

  • Review 28 (2024-01-18 - Rating: 5)

    Gage did a great job with our hot water heater today and took good care of us. And Jennifer was extremely kind and helpful when we called in to get emergency service. We are grateful to have found you guys! Conscientious andprofessional !!

  • Review 29 (2024-08-27 - Rating: 5)

    Smith and Son plumbing did a great job assessing the problem and resolving the issue in the most economical way.

  • Review 30 (2024-09-12 - Rating: 5)

    Jeremy was on time, very knowledgeable of our plumbing issues, and extremely pleasant.

  • Review 31 (2023-06-21 - Rating: 5)

    They were able to schedule an appointment within the same day of reaching out to them! Gabriel came out to see what was causing the wet floors in our coat closet. It turns out that we had a drain in our guest bathroom that wasnt sealed properly. It was a quick and cheap repair!

  • Review 32 (2024-06-19 - Rating: 5)

    This company is very great to work with I called them and needed them immediately they got here fast accessed the situation (Stove and sink had the parts on site reasonable price fixed it and cleaned up after themselves Highly recommend them for anything plumbing related will definitely use them again.

  • Review 33 (2022-07-01 - Rating: 5)

    Smith and Son saved the day (and the long holiday weekend)! I could not be more appreciative. Yesterday evening, I had very low water pressure and I had leaking from what appeared to be the front of the house (it was the pressure relief valve). I had to turn off the water supply since it was drenching the yard. Momma aint happy when water was not on demand. I called one company I had used in the past and they had no availability...I got concerned (again, momma aint happy when she aint got water/toilet/shower...and if momma aint happy, well, you know...). Having the water turned off for the long weekend would have been a miserable endeavor. In addition, I wouldnt have a spot in my schedule next week to meet someone to have a repair done. I began to quickly read reviews for plumbers in the area and came across Smith & Son. When I called, they were super nice. They mentioned they had a full day scheduled for the crew, but the desperation in my voice must have been evident and they generously rearranged the schedule and made a spot for me.Rick came to my house on time, listened to my problem, automatically knew the solution, instantly gave me a quote, and level-set my expectations on what could pop-up once he got into it. I really appreciated his professionalism and straightforwardness. Great communication and answered all of my questions. The quote was in-line with what I expected (after trying to self-diagnose via google and research how much each scenario would be). The pressure relief valve is an outside repair requiring a lot of dirt to be dug up...and its July in Texas...needless to say, probably not the funnest repair for him before a long weekend when we all just want kick off early and have a little family leisure time. I am so ecstatic that it got done today. While my budget wasnt expecting a plumbing job, I knew the price was fair. Rick even put the flower bed back together as good as it was before the required digging. And the final price was no more than what Rick had level-set. No gotchas or sneaky added in fees or charges...just paid what I had expected.I would highly recommend Smith & Son Plumbing. Not only are they now my go to for plumbing issues...I now have a great business to recommend to my friends when they ask me if I know of any good plumbers. It was a real blessing and a load of stress lifted. Thank you Smith & Son Plumbing!

  • Review 34 (2023-07-31 - Rating: 5)

    UPDATE: You know youve found a great plumber when they know your name and can recall previous plumbing jobs. I would never hesitate to recommend Smith & Sons for any plumbing needs.UPDATE: Cant tell you how great it is to see Gabe show up at the front door to fix the plumbing problems! As always, hes on time, friendly and more than capable to figure out whats going on explain it, and fix it in a timely fashion. I would not think to call anyone else! Thanks, Smith and Son.UPDATE: I continue to be very impressed with the service and professionalism of Smith and Son Plumbing. If you are looking to have something diagnosed and fixed without up-sell or run-around.. give them a call!UPDATE: Smith and Son was able to address issues with two toilets which never quite filled.. and even replaced the old turn-off valves which were no longer able to completely shut off the water - definitely dont want a turn-off valve failing! Thanks!UPDATE: Smith & Son assisted us in replacing our whole house water filtration system.. they went above and beyond including helping to obtain the correct replacement system too! Awesome!We discovered a leak in the ceiling of our garage after a major freeze. Called Monday morning and were given an appointment Tuesday morning. Smith and Sons were on time.. efficient in their diagnosis and repair - very impressed. Smith & Sons were highly communicative throughout the process sending email confirmation and text updates on appointment schedule, arrival time, job up-date, completion and receipt. This is how it should be done! Thanks guys - you have moved to the top of our call list!

  • Review 35 (2024-06-19 - Rating: 5)

    Kurt was very polite and professional. He diagnosed my problem and made recommendations.

  • Review 36 (2022-06-17 - Rating: 5)

    Needed a shower faucet replaced, actually ended up needing the whole valve replaced, as the old one was damaged. Their quote was in-line with another place I had look at it. To be completely fair to them, their final project price was substantially cheaper, as they took time to explain that if I did some of the demo work myself, the final tab would be far less. I appreciated that extra dose of honesty and communication. Very punctual as well. All aspects of the interactions were greatly positive. Hoping I dont need a plumber again anytime soon, but if I do, this will be the first place I call - and recommend to others.

  • Review 37 (2019-11-09 - Rating: 5)

    Excellent service! Rick was very nice on the phone. I called on Sat am expecting to get on the schedule in the coming week. Nope, they came out 2.5 hours later!! The communication was great leading up to the plumber’s arrival. Chris, our plumber was very nice, professional, knowledgeable and explained everything clearly and in detail. The job was done in just over an hour and done very well. Chris cleaned up after himself and left things as he found them. I will absolutely be using Smith and Son Plumbing again!! A huge thank you to Rick and Chris!!

  • Review 38 (2023-04-28 - Rating: 5)

    Gabriel was very professional and very honest about the work to be done. He is also very patient in answering all my questions pertaining to water heaters.This is my second time working with Smith and Sons and I could say they will be my go to plumbing co now!

  • Review 39 (2024-08-14 - Rating: 5)

    Gage did an excellent job replacing my water heater. Fast and efficient. Very happy with the results.

  • Review 40 (2020-10-22 - Rating: 5)

    Amazing employees, incredible pricing and constant updates so you know when an appointment is scheduled, when they are on their way, an estimate needs to be approved and payment options. I will always support family owned businesses and their customer service is the best! Thank you for taking care of us and our home with such great care!

  • Review 41 (2020-07-24 - Rating: 5)

    Our bathroom toilet was leaking, and I needed to have it fixed soon. Rick quickly added me to his schedule. He arrived promptly, was very courteous and professional. He found the problem, explained it to me, and gave me the estimate before proceeding. The repair costs were very reasonable, and my toilet works perfect again. I highly recommend Smith and Son Plumbing.

  • Review 42 (2023-01-30 - Rating: 5)

    Smith and Sons fixed a broken hot water pipe under our foundation. They were super quick to get out here and make the repair. Would definitely use them again and recommend them if you need plumbing work.

  • Review 43 (2024-12-07 - Rating: 5)

    Work quickly, explained the issue why it needs repair

  • Review 44 (2019-09-01 - Rating: 5)

    I found them on Yelp and liked that it was family owned and local. I was able to book an appointment thru Yelp for the next day. Someone called me the next morning and confirmed everything. They were on time and fixed my issue within 30 minutes. Very professional and explained everything to me in layman’s terms (but not condescending). Appreciate the prompt and friendly service. I will use them again!

  • Review 45 (2021-10-20 - Rating: 5)

    Chris was timely and very professional in his work. I was most impressed how quickly he found the problem, proposed a cost effective solution and completed the project. Additionally he followed up to ensure the solution was working. I would recommend Chris and Smith and Son for all my plumbing needs.

  • Review 46 (2022-11-16 - Rating: 5)

    A+ to the plumbers who actually showed up, when they said they would, and fixed my leaky hose bib. The price was reasonable, the repair was fast, and they were super friendly to boot. We have had a heck of a time getting a plumber to show up at all. Weve had a couple say they would come, and then cancel last minute. One guy strung us along for a couple of weeks. Another showed up completely unprepared for a basic job after days of delay. Smith and Son kept their appointment with us and were very professional. We will be calling them first for future plumbing needs.

  • Review 47 (2022-02-22 - Rating: 5)

    Gage did what he said he’d do and at the quoted price - nice! He also communicated with us timely and respectfully during the job.You just know when you are working with a service-first business that is built on quality and strong neighbor referrals. Thank you!

  • Review 48 (2020-06-04 - Rating: 5)

    By far the best service and nicest guys ever. Long story short. After the city replaced a faulty water meter, water pressure was about 0. No appliances or irrigation worked. Smith and Sons worked directly with me and city (over several days) to diagnose, repair, and have city pay for repair. Above and beyond any expectations. I highly and without reservation suggest Smith and Sons be your go to plumbers. To have water again, is a huge blessing. I could not have navigated this dilemma without Smith and Sons. Chris is the guy who did the work!

  • Review 49 (2023-01-24 - Rating: 5)

    Gabriel and the other young man he was training were very respectful, kind and honest. I appreciate that. Smith and Sons is always good to us. I dont want anyone else in my house.

  • Review 50 (2024-11-18 - Rating: 5)

    Gage explained everything and gave me lots of options. The financing options allow you to get what’s best for your house

  • Review 51 (2019-11-08 - Rating: 5)

    Everyone i worked with was very pleasant and professional. They kept me updated on confirmation of appointment, and estimated time of arrival via text. Mario did an excellent job of diagnosing the problem, rather than just saying its broke, and charging for a repair. He got my hot water heater to work, everyone got hot water, and i didnt blow the house up trying to fix it on my own.

  • Review 52 (2021-02-19 - Rating: 5)

    Smith and Son Plumbing was a true life saver for our OB/GYN office. They responded immediately during an extreme weather event. They were professional and honest. They had our office repaired and ready for business in less than an hour. I can’t thank them enough! We highly recommend their company.

  • Review 53 (2023-01-10 - Rating: 5)

    Fixed a leaking gas line. Called around other plumbing companies for natural gas and got the run around to spend $$$ . Forgot we had used Smith & Son years ago - gave them a call and had the leak fixed the next day, very thorough and reasonably. We will call them again without question.

  • Review 54 (2021-09-09 - Rating: 5)

    We called Smith and Son Plumbing for the first time to replace a failed hot water heater. We have been dealing with two traditional tank heaters that never seem to last to their warranty. We have dealt with home warranty companies for years, but with horrible experience.Now that we can choose our own company, we are so glad to have found Smith and Son. They replaced the tanks with a tankless hot water heater and are incredibly professional. The day after the install we called back with two small concerns/questions and they came right away to address and resolve both! We will gladly use Smith and Son for all of our plumbing needs from now on!

  • Review 55 (2019-11-13 - Rating: 5)

    Mario arrived at my house within 1 hour of my call. He was clean, respectful, knowledgeable, and professional........ all in one! He identified the problem and offered solutions. He left to purchase the required part and returned promptly. The repair took less than an hour and he even discussed worse case scenarios in case other issues were found.I so appreciate his courtesy and willingness to help me find the best solution for my issue. Thank you Mario!!

  • Review 56 (2020-08-17 - Rating: 5)

    I always try to hire local and am glad I tried Smith and Son Plumbing. They gave text message notification when they were on their way, arrived near the beginning of their two-hour time window, gave a very reasonable estimate on an exterior fost-free hose faucet, and finished quickly leaving no mess. I will definitely call them again when the need arises.Update: I hired them again for a clogged drain and bad shutoff valve and am just as pleased this time with quality and price as I was the first time.

  • Review 57 (2019-09-01 - Rating: 5)

    Mario just left and I am very impressed. Called with an emergency water leak in my water line outside. He came and worked diligently to assess the issue and come up with the best plan of action. He took the time to explain different things to me as I asked tons of questions. He made sure everything done was done with perfection with highly skilled work. He was a pleasure to spend my Saturday with. Mario is a great representation of the company and I will be calling them again.

  • Review 58 (2019-09-12 - Rating: 5)

    I have used Smith and Son Plumbing on 3 different occasions in 2019 at our home and at my moms house. Everyone Ive encountered from John in the office, to Chris and most recently Mario have been extremely professional, down to earth and with a genuine interest to help. Chris did a great job of helping my mom feel comfortable during his visits, and patiently answered all her questions. They dont gouge you on pricing and will work with you to find a a reasonable and cost effective solution to the problem. The only down side is that if you call the office and you dont get John, leaving a message is like an act of congress. This seems to be a corporate process that needs to simplified to minimize customer frustration. I will continue to use Smith and Son Plumbing for future needs and recommend their services.

  • Review 59 (2019-04-25 - Rating: 5)

    Chris came out and helped me with a sink problem I was having almost within the hour of calling! Did great work tracking down and fixing the problem for me and now my kitchen sink is back in excellent working condition.Definitely will be using these guys again for any plumbing problems I have!

  • Review 60 (2021-06-14 - Rating: 5)

    Excellent! Professional and on time. Answered all of my questions. Would definitely hire them again.Update: hired them again 4 months later to install my water heater. I still think their great!!

  • Review 61 (2021-03-05 - Rating: 5)

    Smith and Son Plumbing was awesome!My family had been without water for 3 days. I called and Chris came over within two hours, diagnosed the problem, got water heaters relit and cold water back on. Needs to replace two long runs of pipe, but will be back in two days after ordering parts. All of this while plumbers are completely covered up with damage from the historic freeze.We can get back to semi-normal living. I would recommend Smith and Son Plumbing to ANYONE!Sincerely, Mark Vowell

  • Review 62 (2023-02-28 - Rating: 5)

    Gabriel was very knowledgeable and answered all the questions I had concerning the leak underneath my home slab. He even showed me the problem on where they found the leak and gave me an estimate on the spot.

  • Review 63 (2024-08-19 - Rating: 5)

    Gage Kubankin was very knowledgeable and courteous. And gave us a couple of options. We did have other plumbers come by, but none were as good as Gage.

  • Review 64 (2021-04-21 - Rating: 5)

    The turnaround time was amazing, the team that came out was respectful of my home and time. the best part was , the bill was way below anyone else. Great work Smith and Son, new customer for life

  • Review 65 (2023-07-18 - Rating: 5)

    Came out to look at a shower faucet installation. Danny was on time, polite, and the estimate was reasonable. He installed the faucet and it looks great. Thank you

  • Review 66 (2023-07-26 - Rating: 5)

    What a huge relief this team is. Everyone from the plumbers to the dispatchers were above and beyond considerate, truly concerned about our issues, and helpful. They’ve got a customer for life out of us.

  • Review 67 (2019-12-07 - Rating: 5)

    It was a simple job, but they did it the day I called them, showed up when they said they would, and ended up charging me less than the estimate. I got a text message when he was on his way, which was a nice touch. Ill definitely call them again the next time I need a plumber.

  • Review 68 (2019-12-04 - Rating: 5)

    Excellent work by Smith & Son--not only are they punctual and responsive, they are also transparent, open and honest about what they do. I truly appreciate the work they do to ensure they get to the root of the issue! I would absolutely recommend them to anyone.

  • Review 69 (2024-09-20 - Rating: 5)

    Kurt was professional and fast. He was respectful and explained everything.

  • Review 70 (2022-04-15 - Rating: 5)

    After Atmos Energy injected 3x the amount of mercapten into the natural gas supply, it brought two small leaks to our attention around our water heaters in the garage. Rick was quick to respond and fix our issues for a reasonable price.

  • Review 71 (2022-11-02 - Rating: 4)

    Friendly and responsive. Concerned about customer satisfaction. Would highly recommend. If you are an Allen Americans fan, next game stop by their table to pickup discount card

  • Review 72 (2019-03-05 - Rating: 5)

    Great customer service, promptly returned my call for scheduling, and offered a detailed explanation of the likely issue during initial consultation. Chris was very professional, courteous, and helpful in troubleshooting.

  • Review 73 (2024-09-07 - Rating: 5)

    Great job and fast Service with Jeremy and got us a new water heater quickly!

  • Review 74 (2020-10-01 - Rating: 5)

    Chris was absolutely fantastic! He installed a water softener for us. He was very knowledgeable, professional and has a great personality! Thanks for the great work!

  • Review 75 (2021-06-26 - Rating: 5)

    The technician Chris gave us rockstar service. I had a different plumber on site first who cut several large holes in our ceiling to find the source of the leak. In order to cut a third hole on a vertical wall, they wanted to charge me an unreasonable, additional sum for a second tech to hold a ladder.Because the leak was randomly occurring and then stopping Chris came out on-call three times to witness the leak rather guess and cut more holes I have to fix. He used minimally invasive camera technology to identify the leak, that left (1) small round hole I can patch myself. He accessed the leaking elbow through my upstairs vanity rather than cut a large hole in my living room wall. Their bill was 1/3 of what the original plumber tried to charge us! I will use Smith & Son for any plumbing services I need and will gladly recommend them to anyone.

  • Review 76 (2024-07-23 - Rating: 5)

    Very prompt. Showed up went to work and got it done.

  • Review 77 (2019-01-01 - Rating: 5)

    Came out at 8pm on New Years Eve, with less than an hours notice. That says something!!!!! On arrival, they were fast, professional & courteous. We will definitely use again every time in the future!!!

  • Review 78 (2024-10-01 - Rating: 5)

    Will definitely use them again!

  • Review 79 (2019-03-23 - Rating: 5)

    Let’s put it this way. Say you get a foundation repair made on your house. Then a diligent plumber finds a sewer slab leak . Not good news right? Well, when that same plumber works with your insurance company to keep the entire process of getting it fixed stress-free from beginning to end, it’s going to make an impression. Thank you Rick and company, I still tell everyone I know about you when they ask me for a good plumber (little do they know I’m referring a GREAT one instead). And every time I’m in New York, I wish I had access to you here as well! - DK

  • Review 80 (2021-01-15 - Rating: 5)

    Needed to install a natural gas line for our pool heater. Straight forward pricing and a very quick turnaround. I would highly recommend Smith and Son!

  • Review 81 (2021-04-28 - Rating: 5)

    From the phone to the kitchen, the customer service was great and friendly! Chris did a thorough job and even gave great advice for preventative measures in the future. We really appreciate y’all!

  • Review 82 (2024-07-26 - Rating: 5)

    Very friendly, prompt and quick to fix the issue, will use again!

  • Review 83 (2024-12-30 - Rating: 5)

    Very kind and knowledgeable

  • Review 84 (2023-03-04 - Rating: 5)

    Gabriel always does a great jobSo glad he could help us troubleshoot draining our water heater the same day we were having issuesPleasant and respectful as alwaysMany thanks

  • Review 85 (2024-05-17 - Rating: 5)

    A little pricey, but that’s plumbing. However they did a fine job at fixing everything that need to be fixed.

  • Review 86 (2020-05-05 - Rating: 5)

    Responsive to initial request with good communication of arrival target on day of visit. Timely and efficient with repairs with reasonable pricing. Will definitely use again.

  • Review 87 (2021-07-26 - Rating: 5)

    Gage was great! He got right to diagnosing my issue and did a fabulous job. Will definitely use you again

  • Review 88 (2021-02-18 - Rating: 5)

    Rick responded in a timely manner and cleared up the miscommunication I had with his plumber. He figured out the leak and quickly fixed the issue. I appreciate his help and his efficiency

  • Review 89 (2024-06-19 - Rating: 5)

    What a great young man.!carried himself well.! It was a privilege having him in myHouse do the repair work. Thank you.

  • Review 90 (2022-04-28 - Rating: 5)

    The company was on time, very professional, very courteous, and took the time to make a personal connection. I would recommend Smith and Son Plumbing to anyone!

  • Review 91 (2022-10-13 - Rating: 5)

    Rick the Master Plumber was very professional and knowledgeable and solved my issue quickly. Highly appreciate his fantastic service!

  • Review 92 (2021-02-16 - Rating: 5)

    Needed help quick with a water heater not lighting. They arrived the same day and got the job done fast and professionally.

  • Review 93 (2020-11-19 - Rating: 5)

    Great team with plenty of communication and updates. Very polite. Enjoyed working with Chris, Gabriel, and the excavation crew.

  • Review 94 (2023-10-17 - Rating: 5)

    Gabriel is awesome and I highly recommend him and Smith & Sons for your plumbing needs.

  • Review 95 (2023-07-11 - Rating: 5)

    Smith and Son Plumbing done an excellent job of removing my old water heater tank with a tankless one.

  • Review 96 (2021-04-06 - Rating: 5)

    They did a professional high quality job at a fair price. I’ve used them twice and highly recommend their services

  • Review 97 (2023-05-13 - Rating: 5)

    They came out quick. Fixed the problem and didnt break the bank. I recommend them.

  • Review 98 (2023-04-06 - Rating: 5)

    Gabriel is the best. Arrived on time. Patient, efficient & cleaned up perfectly.

  • Review 99 (2021-02-15 - Rating: 5)

    Plano got hit by a snowstorm and my Tankless hot water heater quit making hot water. They came when they said they would and got everything running again on President’s day. These guys rock.

  • Review 100 (2019-03-08 - Rating: 5)

    Christian was awesome. Installed a while home water filter quickly and professionallyI would recommend anyone use this great business

  • Review 101 (2020-09-17 - Rating: 5)

    I had to have my gas line repaired. They came the same day I called and completed the work in time for Atmos to attach my new meter the same evening

  • Review 102 (2023-08-25 - Rating: 5)

    Gage had a great work ethic, got the job done fast, and cleaned up after 👍🏼

  • Review 103 (2021-05-16 - Rating: 5)

    Chris was awesome. Extremely knowledgeable and personable. Best experience I have had in a long time.

  • Review 104 (2021-01-28 - Rating: 5)

    They were great! Showed up on time, were friendly, and had a very quick turnaround.

  • Review 105 (2024-03-02 - Rating: 5)

    We are very satisfied with the plumbing fix provided by Gage and his assistance. They answered our many questions and fixed our pressure problem and replaced a bad valve. If you are looking for a professional, reasonable plumber, give Smith and Son Plumbing a shout. I am sure they will take care of your system as they did for us.

  • Review 106 (2020-01-15 - Rating: 5)

    Mario was AWESOME! He was diligent and got the work done perfectly. I would definitely recommend.

  • Review 107 (2023-04-14 - Rating: 5)

    Great customer interactionFast repairs!!!

  • Review 108 (2019-12-05 - Rating: 5)

    Professional, knowledgeable and understandable in his explanations. Very pleasant and polite. No pressure and reasonably priced

  • Review 109 (2019-12-27 - Rating: 5)

    They came out when they said they would be here and assessed the situation, they went and picked up the replacement parts required and fixed it without issue.

  • Review 110 (2019-10-19 - Rating: 5)

    Highly recommend this company. They only one who came on Saturday. Excellent service excellent job.

  • Review 111 (2023-08-22 - Rating: 5)

    Amazing service honestly done always trust them.

  • Review 112 (2023-07-27 - Rating: 5)

    Very knowledgable and friendly. I wish I had called them earlier.

  • Review 113 (2023-04-18 - Rating: 5)

    Very knowledgeable. Chris was excellent and great service all around. Truly appreciated!

  • Review 114 (2022-03-10 - Rating: 5)

    The best and efficient service provided in semi-emergency of water heater. A job well done!

  • Review 115 (2018-05-02 - Rating: 5)

    Called Smith and Son Plumbing for a water leak.They got over here almost immediately and fixed our problem.Work was top notch and I highly recommend them for any job.

  • Review 116 (2024-12-12 - Rating: 5)

    All was excellent

  • Review 117 (2023-08-29 - Rating: 5)

    I can’t say enough good things about this company. They are extremely communicative and prompt. They gave us a timeframe, and showed up within that time frame. Gabe was awesome. If you need a plumber, they’re your guys. Their pricing was more than fair. We will certainly call them again if needed.

  • Review 118 (2024-07-23 - Rating: 5)

    Very professional, A #1.

  • Review 119 (2020-01-15 - Rating: 5)

    Mario and Chris were very professional and efficient. Everything was great!

  • Review 120 (2023-09-21 - Rating: 5)

    Gage, was so thorough in breaking everything down, fro start to finish 💕

  • Review 121 (2024-09-25 - Rating: 5)

    Excellent work.

  • Review 122 (2022-11-29 - Rating: 5)

    Replaced shut off valves in laundry. Arrived on time. Did the job promptly and well. Very polite. Good experience.

  • Review 123 (2021-05-28 - Rating: 5)

    Chris was both knowledgeable and polite - wonderful experience!

  • Review 124 (2023-09-14 - Rating: 5)

    Amazing services , always professional and reliable !

  • Review 125 (2023-07-20 - Rating: 5)

    Was not excepting same day service for a water heart install. Thanks so much for great customer service and professional employees

  • Review 126 (2024-06-18 - Rating: 5)

    Easy to work with and fast.

  • Review 127 (2021-06-17 - Rating: 5)

    First time customer. The hot water line to our washing machine broke when I tried to remove the hose from the valve.After my wife saw an online recommendation, I called and left a detailed message. They called right back within about 5 minutes. Extremely professional and friendly on the phone.They scheduled a repair right away. Gage arrived within an hour (maybe 30 minutes?). Very friendly and professional. Made a clean and fairly small exploratory cut into the drywall and found the problem right away. He made a quick trip to pick up a new valve.Responsive, courteous, professional, affordable. Thank you thank you thank you! Smith and Son were our heroes today!

  • Review 128 (2023-02-16 - Rating: 5)

    Smith and Son replaced an old water heater. They did an excellent job in a timely fashion and were very polite and respectful. I would recommend them without reservation.

  • Review 129 (2023-08-08 - Rating: 5)

    Daniel was great, knowledgeable and communicative.

  • Review 130 (2024-06-20 - Rating: 5)

    Timely, thorough and respectful.

  • Review 131 (2019-09-03 - Rating: 5)

    Amazing response time & assistance! Definitely call Smith & Son first.

  • Review 132 (2019-03-27 - Rating: 5)

    I called this place for an ag project and they helped me answer what I needed to know about pipe fitting

  • Review 133 (2023-01-03 - Rating: 5)

    Gabriel did exactly what he said he was going to do.

  • Review 134 (2019-10-25 - Rating: 5)

    Smith and Son plumbing was amazing to work with. We had an issue and they sent someone out same day. Our technician was Mario and he was so nice to work with. He diagnosed the issue and fixed it immediately and went over everything with me. Great company with great employees!!

  • Review 135 (2020-01-22 - Rating: 5)

    Great guys to work with. Very friendly and knowledgeable.

  • Review 136 (2023-03-31 - Rating: 5)

    Very professional service, they solve the problem on the spot.

  • Review 137 (2022-11-10 - Rating: 5)

    Great bunch of guys!! I use them for all my plumbing needs for my business. They’re quick and reasonably priced.

  • Review 138 (2021-02-19 - Rating: 5)

    I can’t thank enough Rick Smith for his professionalism, attention to customer and quality work. He finished the repair work at 11:30 PM!I must add, they answer my calls immediately, and updated their time of arrival during the day.Affordable prices, same day service (during the worst Texas Winter storm) and great service. Thank you!

  • Review 139 (2019-10-15 - Rating: 5)

    Have nothing but good things to say about about Smith and Son plumbing. Especially happy with the excellent service we received from Mario their plumber who performed our service. Contact info added to my contact list, will have no reservations about calling them in the future.

  • Review 140 (2020-08-19 - Rating: 5)

    Came same day we called (within two hours of calling). Very polite and professional. I have used in the past and they are the best plumbing service company bar none.

  • Review 141 (2020-06-26 - Rating: 5)

    Chris came out promptly and fix our water heater when we were desperately in need. Always professional and honest! Love these guys!

  • Review 142 (2021-02-19 - Rating: 5)

    Rick and his staff are excellent! very fair and professional. real family feel and super nice to work with.

  • Review 143 (2020-11-29 - Rating: 5)

    Wanted a second opinion on whether we had a leak under the foundation after fixing it. First company said we did but did not show the tank. Smith and Son came out and said we did not and showed proof. Trustworthy and professional.

  • Review 144 (2023-01-30 - Rating: 5)

    Fantastic work, very reliable and trustworthy.

  • Review 145 (2023-08-04 - Rating: 5)

    Response due to frozen pipes was great. The tank-less water heater was frozen and developed a leak which required replacement. they were relentless in searching and obtaining a new unit.

  • Review 146 (2019-11-30 - Rating: 5)

    Smith & Son Plumbing has been a joy to work with, especially during a difficult time that requires no hot water, a tunnel dug under our house & a hot water line replacement. I would recommend them to anyone who is in need of an awesome plumber!!!

  • Review 147 (2020-01-14 - Rating: 5)

    No service fee. Found nothing wrong and there wasNo charge. Will definitely use them in the future.

  • Review 148 (2019-10-22 - Rating: 5)

    I needed same day service. My appointment window was from 3:00-6:00. He was in my driveway at exactly 3:00 and was finished in 30 minutes. I will definitely use them again.

  • Review 149 (2019-10-11 - Rating: 5)

    Very happy with Chris and his team! They treated me like family!! Customer for life!

  • Review 150 (2019-12-08 - Rating: 5)

    Thoughtful advise on a complicated repair. Much appreciated!

  • Review 151 (2019-11-02 - Rating: 5)

    Chris was courteous, knowledgeable (explained the issue and what causes it) and fast.

  • Review 152 (2023-09-10 - Rating: 5)

    Danny was cordial and effective.

  • Review 153 (2020-01-15 - Rating: 5)

    Thank you for being so professional in every aspect of our encounter

  • Review 154 (2020-08-24 - Rating: 5)

    Very knowledgeable, responsible and honestWould highly recommend to a friend or neighbor

  • Review 155 (2023-05-22 - Rating: 5)

    On time , honest and efficient.

  • Review 156 (2021-11-17 - Rating: 5)

    Chris was very friendly and knowledgeable

  • Review 157 (2020-02-09 - Rating: 5)

    Scheduled an appointment via the website around midnight, they showed up during the specified window in the morning and took care of our issues quickly.

  • Review 158 (2023-04-21 - Rating: 4)

    Prompt, excellent service.

  • Review 159 (2023-03-17 - Rating: 5)

    Tankless water heater service.

  • Review 160 (2020-08-31 - Rating: 5)

    Excellent service

  • Review 161 (2022-11-23 - Rating: 5)

    A++

  • Review 162 (2023-08-10 - Rating: 5)

    Inspect water leak

  • Review 163 (2023-12-20 - Rating: 5)

    Thanks for the plumbing test.

  • Review 164 (2023-06-22 - Rating: 5)

    Excellent service.

  • Review 165 (2021-02-20 - Rating: 5)

    GOAT