Berrett Pest, HVAC and Plumbing
Located in Mckinney, Texas
Address: 3001 Hardin Blvd, McKinney, TX 75070, United States
Phone: +1 972-562-1967
Rating: 4.8
Services
- Language assistance
- Wheelchair-accessible car park
Categories
- Plumber
- HVAC contractor
- Pest control service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-12 - Rating: 5)
Nick with Berrett Plumbing did a great job fixing my underground plumbing issue. He was warm and professional. Thanks, -
Review 2 (2024-12-09 - Rating: 5)
Theyve been great. Weve used them a long time and now that they have expanded from just pest control. They have helped us out with HVAC concerns as well as even threw in free cleanings! We appreciate them and Chris G. who helped us with a free service to show their appreciation for their customers. -
Review 3 (2024-09-07 - Rating: 5)
Ben called to get important details before the appointment; Braydan was knowledgeable, pleasant during install, and very helpful as I navigated kitchen sink replacement as well as all that entails —most important: they were able to schedule quickly. Smooth process, very fair price, great experience … I highly recommend Berrett Home Services! -
Review 4 (2024-11-20 - Rating: 5)
Berrett is outstanding!! Been a satisfied customer for more than 15 years, Berrett has managed all our Pest Control requirements exceptionally well. We recommend them highly for prompt services, reliable technicians and coverage for our entire home. -
Review 5 (2024-10-23 - Rating: 5)
My service man was as thorough as always. He took care in being sure he got completely around the base of my home as well as the patio. That stopped the bugs running across patio and into house.Fantastic care in delivery of servicesI would recommend this company. -
Review 6 (2024-11-30 - Rating: 5)
I had back-to-back plumbing incidents at two different properties, and I reached out to a friend for a referral. I was referred to Berrett’s, and am truly grateful. Exceptional customer service, highly responsive, reasonably priced and knowledgeable! Thank you Berrett’s! You are the best! -
Review 7 (2024-08-19 - Rating: 5)
This was my first time to use Berrett’s plumbing services, although we have used their great pest control services since they started in business I believe. The plumber who came out was so efficient, helpful and polite. He ruled out needing further service on the upstairs sinks that I had him check. The price for the call was very reasonable and I will definitely be scheduling them soon to install a new sink we’re adding downstairs. Berrett has always had great communication, from calling to schedule, to texts letting me know when the technician is actually on the way -
Review 8 (2024-11-27 - Rating: 5)
Adam, the pest control technician did an excellent job arriving as scheduled to treat our home just before Thanksgiving for insects.He also is very thorough in treating my wife’s She-shed and our 2 acre property for fire ants.We have been using Barrett Pest Control for about 5 years. -
Review 9 (2024-08-01 - Rating: 5)
I had my water heater leaking, Berrett plumbing gave me same day service providing water heater and installed within 2 hours.. Not only that their price was $700 cheaper than other regular market price. Highly recommended. -
Review 10 (2024-09-18 - Rating: 5)
My first time using Barrett plumbing services, and I am completely satisfied with the service Nick gave me!First of all, he was on time, actually a little bit early, he was professional, polite, thorough, and efficient. He fixed a leaky toilet right on the spot!Highly recommend! -
Review 11 (2024-11-29 - Rating: 5)
Barrett Pest Control has been my pest control for years, so I am trying their heating and cooling services this week. They are courteous and prompt in their scheduling and have excellent communication and follow up.Raul has been so helpful and suggested a yearly , reasonable maintenance program which I am taking advantage of. -
Review 12 (2024-10-17 - Rating: 5)
Professional, on time,call/text to let me know they’re coming,listens to my concerns, and adjusts as necessary. Respectful of the animals and children. Berret checks off all my boxes at a price that is reasonable -
Review 13 (2024-10-26 - Rating: 5)
Joaquin of Berrett HVAC came to inspect our 3 ac systems in the house and did a superb job explaining what needed to be done with one of the ac units that was not working properly. He changed the filters that were provided to him (2 of which were located in the attic), and took pictures of wirings, and emailed them with explanations. We’re already long term pest control clients of Berrett; now sold to use their service to maintain our air conditioning systems. -
Review 14 (2024-09-20 - Rating: 5)
PaulIs amazing. Old school and takes the time to problem solve vs just get it done. I highly recommend Paul and for a plumber. The best I have ever worked with over the years. Request paul -
Review 15 (2024-09-13 - Rating: 5)
Always great service and knowlegable folks willing to help. I believe I spoke to Daryll about my HVAC issue this time and Im already a pest control customer. Appreciate the prompt appointment same day to get a consult and assess my problem. Friendly and caring company! They support their military veterans too! -
Review 16 (2024-11-11 - Rating: 5)
I use Barrett for pest control and they have been great. They’re really good about calling before they come and came out multiple times to help me with a fire ant issue I was dealing with. -
Review 17 (2024-10-14 - Rating: 5)
Got a call today from Chris about Berretts new plumbing service. I appreciated the pro-active outreach and the information that Chris supplied. I currently have a plumbing service, but will definitely keep Berrett in mind for the future. -
Review 18 (2024-08-27 - Rating: 4)
Two outside lawn hose pipes out of the brick started slow leaks. Leaks enough that water company alerted us to excessive usage. Called Berrett due to their low visit charge that they waived with work.The tech actually came sooner than arranged. Quick work and he was done with both after a quick run for parts. -
Review 19 (2024-09-30 - Rating: 4)
Showed up on time, very courteous, kept me up to date on their progress. Would use them again if needed. The whole Thumbtack thing was cumbersome. Would rather deal directly with the vendor and will next time. -
Review 20 (2024-10-04 - Rating: 5)
I had three companies check my HVAC units before selecting Berrett. The first two did their best to upsell me a lot of expensive work I “needed “. One told me I needed to replace one of my two units and the other told me the other one was faulty. Berrett’s technician was competent and honest so I selected them to do the work we really needed. Yes I spent a lot on unnecessary service calls but I found an honest company and recommend you start with them. -
Review 21 (2024-07-02 - Rating: 5)
The service was performed very quickly and to my satisfaction. They were able to provide an estimate of the repair before performing the job. The representative was very professional and knowledgeable he answered all my questions. I would highly recommend their services. -
Review 22 (2024-12-19 - Rating: 5)
Berrett came out and diagnosed a hot water slab leak and offered multiple options to repair. Nick and Gabe were very professional and informative. -
Review 23 (2024-08-20 - Rating: 5)
Had a good experience with this company … took services HVAC ….. but tried following up twice did not get any detail report … still I amWaiting for the report for my houseUpdated ….. changed to 5 star based on my previous call….The customer service is too good since I have updated here they were constantly following up to see if I get the email with details … although I did not yet received is it may because of the service they did for the 2 houses …. And some sort of confusion they had -
Review 24 (2024-06-28 - Rating: 5)
Our AC went out in 100+ degree weather and Berrett was able to schedule us a tech next day!Joaquin was timely, professional and knowledgeable. He was able to fix the issue right away and got our AC working again. -
Review 25 (2024-07-25 - Rating: 5)
They were fast and came the same day I called them. They were knowledgeable and very friendly and professional! Sent me pictures and explained everything I needed to know about the repair Highly recommend!! -
Review 26 (2024-11-11 - Rating: 4)
I have been using Berrett Pest control for 4 years now. They do a good job, just have to stay on them about service you need -
Review 27 (2024-08-24 - Rating: 5)
We ended up having the tiniest of leaks just on our properties side of the city water meter. Braydan McNutt From Berrett came out and not only found the leak quickly but got it repaired and saved us some money on the work that most others would have tried to charge double. He was knowledgeable and upfront on costs and the job itself. Definitely will hire for any future plumbing needs.! -
Review 28 (2024-12-23 - Rating: 5)
Needed a plumber during the Christmas holidays. LaSonya handled my appointment asking all the right questions to help get my plumbing issues addressed. Thank you LaSonya for the help! -
Review 29 (2024-11-21 - Rating: 5)
Love Barret Pest, their servicemen are awesome folks, super friendly. The last person I met was Mr. Lang, and he was very professional and friendly! -
Review 30 (2025-01-03 - Rating: 5)
My technician was great! Very professional, knowledgeable, and polite! -
Review 31 (2024-08-12 - Rating: 5)
Theyre great!On time, efficient, and reasonable too. No games or hassle. Ive hired them twice so far . -
Review 32 (2024-12-16 - Rating: 5)
Chris was amazing with getting my service scheduled. I would recommend Berrett for any home service needs. -
Review 33 (2024-11-12 - Rating: 5)
I have been very happy with the service Berrett pest has provided. I have been a customer for 5+ years and they have never let me down -
Review 34 (2024-06-18 - Rating: 5)
Fabulous!.knocked all.wasp nest and killed the wasp. They were very professional and priced just right. Thank goodness, I probably will not get bitten again for a while. Since they do HVAC and plumbing Ill probably call them in the future for HVAC & Plumbing. I was. Very pleased with my service. I was peased with Kristina when speaking to her on the phone about.my problem with wasp and doing the credit card on the account in order to pay forservice -
Review 35 (2024-12-02 - Rating: 5)
No issues found It was my breaker which I have corrected before he came but he did recheck all faucets etc and the water heater was working -
Review 36 (2024-10-28 - Rating: 5)
Jacob was outstanding! He let me know he was arriving 30 minutes prior to the appointment which was perfect. He was friendly, professional and communicated throughout. I highly recommend Jacob. -
Review 37 (2024-10-01 - Rating: 5)
Great! Very professional technician diagnosed and provided me options. He was on time and so polite and thorough. Thank you so much! -
Review 38 (2024-08-28 - Rating: 5)
Brandon is our guy. Never fails to be prompt, courteous and respectful of people and property. Always willing to answer questions about the insect we happen to be dealing with this time around. Barrett is always quick to respond to any little crisis we have or pests that freak my wife out. They have dealt with carpenter ants, the little annoying black ants, carpenter bees, those giant flying roaches, damn near anything. Thanks. -
Review 39 (2024-11-18 - Rating: 5)
We used them for a Thermite treatment and were totally happy with the results and the professional way it was handled. Would recommend them. -
Review 40 (2024-12-09 - Rating: 5)
Chris G was extremely pleasant to talk too and had a good amount of info on the service we were talking about!! -
Review 41 (2024-12-16 - Rating: 5)
I’ve used Berrett pest control for years and they’ve done a phenomenal job. I would definitely recommend them. -
Review 42 (2024-12-05 - Rating: 5)
Like the follow up and attention to detail. Nice that they are proactive in offering additional services, but not pushy about. -
Review 43 (2024-09-12 - Rating: 5)
Excellent as always. The tech gave me several options and explained everything without being condescending. Will always recommend Berrett. -
Review 44 (2024-09-24 - Rating: 5)
My technician was very friendly and on time. The job was finished quickly. I’m impressed with Berrett home solutions. -
Review 45 (2024-05-14 - Rating: 5)
I give a solid 5-star rating! 🌟🌟🌟🌟🌟 They have consistently provided exceptional service, demonstrating their expertise in both pest, HVAC and plumbing. Their technicians are highly skilled, professional, and always go above and beyond to ensure customer satisfaction. They respond quickly to service calls, offer fair pricing, and deliver top-notch results. I highly recommend their services for all your pest, HVAC and plumbing needs. Trust me, you wont be disappointed! 🏆👍 -
Review 46 (2024-07-17 - Rating: 5)
Great experience this morning. Christina was very helpful. She addressed my pest control concerns and scheduled an appointment with a technician for the following day. -
Review 47 (2024-12-17 - Rating: 5)
Good prompt service. Customer service department always does a good job answering questions -
Review 48 (2024-12-23 - Rating: 5)
Quick knowledgeable and very courteous will recommending to all my friends and family thank you Berrett -
Review 49 (2024-07-23 - Rating: 5)
I have used with Barrett for many years. I use them for pest control as well as plumbing. They always have a great customer service and affordable rates. -
Review 50 (2024-11-11 - Rating: 5)
I highly recommend Barrett, every encounter is very professional and they provide quality services. -
Review 51 (2024-08-22 - Rating: 5)
Barrett HVAC came out in what I’d consider a moments notice to fix my A/C when the heat index was at 110 degrees and my house inside temperature was 87 degrees in mid-August texas weather. I think it’s safe to say they’re a life saver. I was up and running within a few hours of noticing my A/C was out. This is what I call great service. -
Review 52 (2024-06-05 - Rating: 5)
Christina was amazing with providing me the best customer service! Jahkeem as well the tech sent was very understanding and informative and definitely the tech to send to any house! THANK YOU BERRETT PEST FOR GETTING RID OF MY UNWANTED PESTS ❤️ I feel a lot better now 💯 -
Review 53 (2024-07-05 - Rating: 5)
Great job balancing my system. It took less than 30 min with a great price. Great company, we use them for pest control also. -
Review 54 (2024-10-08 - Rating: 5)
Christina helped me with my problem and she was great! Very personable and helpful. -
Review 55 (2024-05-15 - Rating: 5)
Berrett Pest control is phenomenal. Zach is extremely professional and knowledgeable. We were having issues with German roaches and he was able to greatly limit the amount of pests in just one visit. I highly recommend them. Christina is always very professional and helpful when calling to schedule. -
Review 56 (2024-11-20 - Rating: 4)
I’ve doing business with Barrett for several years and I’m very satisfied with their service. -
Review 57 (2024-08-25 - Rating: 5)
Friendly knowledgeable technician. Appreciated the open discuss about the issue giving deep insight into what was going wrong. Highly recommend them. -
Review 58 (2024-07-16 - Rating: 5)
All employees are so so helpful! I always have a pleaser experience with whoever I get on the phone. Today, Christina was wonderful! -
Review 59 (2024-03-18 - Rating: 5)
Berrett pest control service. I use their services to prevent an control pest issues in my home. Their company is awesome very informative an when u call their customer service u get amazing friendly employees like Christina who answered all my questions an was super helpful in preparing for our service call!! ❤️ thanks so much Christina ur awesome -
Review 60 (2024-12-10 - Rating: 5)
Always available to meet whatever is necessary to complete tasks requested in a timely manner. -
Review 61 (2024-05-06 - Rating: 5)
These guys are such a pleasure to deal with - we have an account with them and a plan for Quarterly visits and also as termire visits if I see anything I don’t like the look of! Their phone people are excellent and response time to have a technician at my home is very prompt - thank you Berrett I really do appreciate you and your people! Keep up the great work -
Review 62 (2024-01-27 - Rating: 5)
I called them after hours for an emergency plumbing repair, they showed up in time and fixed it like a pro. Gave me a decent quote and didnt charge me anything extra. Reliable and quick service at a great price, I definitely recommend!! -
Review 63 (2024-10-13 - Rating: 5)
Very pleased as they arrived when promised, were very professional and managed the repair as they said they would. -
Review 64 (2024-12-09 - Rating: 5)
Great customer service offered lots of different options. I found a plan that I needed. -
Review 65 (2024-09-03 - Rating: 4)
Very good customer service. They came promptly. I would recommend to others. -
Review 66 (2024-07-08 - Rating: 5)
Christina has always been so pleasant to talk to. Actually, everyone at Berrett Pest is super kind and we always get great service. -
Review 67 (2024-10-10 - Rating: 5)
I utilize their pest control business, i have not utilized their other services yet but i would not hesitate if needed. -
Review 68 (2024-08-22 - Rating: 5)
We have used Berrett Pest Control for years. Our tech does a great job and always professional l. -
Review 69 (2024-11-03 - Rating: 5)
Samantha did a wonderful job booking my appointment today and scheduling around my schedule -
Review 70 (2024-06-19 - Rating: 5)
Great service, got our HVAC up and running same day with no problems. Very pleased, will continue to use them -
Review 71 (2024-05-07 - Rating: 5)
Christina was awesome she helped me try to cancel my services with them I just had issues with the tech that was supposed to be out here 2 last week never showed up. He left me 1 message and after that when I would try to call the tech he would never answer.. everyone else was super awesome and nice but this tech that would never show up. -
Review 72 (2024-11-06 - Rating: 5)
Technician did a great job of installing natural gas heater and also checking for gas leaks prior to leaving. -
Review 73 (2024-07-08 - Rating: 5)
I have always used Berrett for pest control and now they do A/C and Heat! How could I not go with a company I already trust? They have the most considerate team. -
Review 74 (2024-03-18 - Rating: 5)
I scheduled an appointment for March 18, 2024. Cameron showed up on time, & was very professional & friendly. My refrigerator supply line had a leak. Cameron repaired the line fast. Berrett Pest was our second cost estimate too. We found Berrett to be very affordable. I would definitely call Berrett Pest for all your plumbing needs. -
Review 75 (2024-04-18 - Rating: 5)
Ive been using Berrett Pest Control for a few years for their quarterly service and Ive been very pleased. I called today for assistance with rodents and was helped very quickly! I appreciate their commitment to their customers. -
Review 76 (2024-07-17 - Rating: 5)
I’ve tried other companies and Berret is the one that has actually performed a successful pest control in my property. They always come timely when I need an extra service. -
Review 77 (2024-07-08 - Rating: 5)
Always great service and pleasure setting up Pest control appointment with Christina, she gets us taken care of as soon as available. -
Review 78 (2024-07-29 - Rating: 5)
I thought the technicians very friendly, timely, and thorough in their assessment of my A/C units. -
Review 79 (2024-04-29 - Rating: 4)
I noticed we have wasps in the backyard, called Berrett, and the representative was able to get me scheduled with minimal wait time. I love the personal service and effortless scheduling. Berrett keeps us pest free and we love it. -
Review 80 (2024-12-10 - Rating: 5)
Ive been happy with their pest control service. -
Review 81 (2024-06-24 - Rating: 5)
Will from Berrett did a good job understanding my home AC air conditioning emergency and made sure I would have same day service. Thanks Will! -
Review 82 (2024-05-21 - Rating: 5)
Christina did a wonderful job scheduling a post treatment inspection for us. She was friendly, professional, and reassuring. Thank you Christina! -
Review 83 (2024-01-04 - Rating: 5)
Shaun, Darren and Ari were phenomenal! From the scheduling process, to the explanation of what needs to be done, to actually having the work completed, it was very well communicated. Very happy with their service and will recommend them to everyone! -
Review 84 (2024-06-27 - Rating: 5)
Berret customer service and scheduling was a very pleasant and easy call and quickly provided a prompt response schedule to begin resolution of my A/C problem. -
Review 85 (2024-08-23 - Rating: 5)
Came out and did a checkup on our AC. Very thorough and knowledgeable. -
Review 86 (2024-11-13 - Rating: 5)
I spoke with Mike who was very helpful and understanding with our problem of no air conditioning. He had a technician come today while other places wouldn’t come until next week -
Review 87 (2024-08-05 - Rating: 5)
Flawless! Price was great and professionalism was off the charts! Great response time and great staff! -
Review 88 (2024-01-09 - Rating: 5)
Berrett provided us a prompt reply & bid for replacing our water heater. They were able to accommodate us the day we needed service. The representative was quick & knowledgeable. -
Review 89 (2024-05-08 - Rating: 5)
Thank you Barret for coming out to our home in a timely manner. Thank you Christina for following up by your pleasant knowledgeable phone call today. You answered my questions and followed up with continued care for our needs. -
Review 90 (2024-10-12 - Rating: 5)
I would have given 6 Stars if I could. Professional, courteous, reliable, knowledgeable, timely and fast. -
Review 91 (2024-06-17 - Rating: 5)
Christina was very nice and set my appointment up quickly. Very good customer service -
Review 92 (2024-11-20 - Rating: 4)
Just a call offering a service but person was very nice! -
Review 93 (2024-02-23 - Rating: 5)
Christina was very, very helpful. She handled my situation very well. Update me as well as transfer me over to the h vacuum it and scheduled. Or put me in line for a call back. Due to the hot volume of traffic, they are receiving right now. Looking forward to possibly joining married for h vac. Since Im already on for pest control. -
Review 94 (2024-09-09 - Rating: 5)
Very professional repairman coming back tomorrow with appropriate tools to clear blockage. Highly recommend. -
Review 95 (2024-05-07 - Rating: 5)
Love this company! When we have a problem they make sure to come out the day of! So grateful for y’all! Christina was a great help on the phone! -
Review 96 (2024-01-11 - Rating: 5)
Shawn was very thorough and explained things so it was easy to understand. We received multiple estimates on different ways to resolve the plumbing issues. I would highly recommend!!! -
Review 97 (2024-04-23 - Rating: 5)
Been with Berrett Pest Control for several years now. Stay with them because of their continued quality service and expeditious responsiveness. Try them. Think you’ll like them too! -
Review 98 (2024-05-08 - Rating: 5)
Zach was friendly, helpful, kind, and knowledgeable. And nice. From his actions, I would recommend Berretts to anyone wanting to prevent or treat a pest problem. -
Review 99 (2024-06-27 - Rating: 5)
Sonya was great she addressed my problem directly with efficiency and promptly found an appointment for service -
Review 100 (2024-11-23 - Rating: 5)
Berretts were very professional and thorough in the visit. -
Review 101 (2024-08-08 - Rating: 5)
Great service with a commitment to explaining the issues to customers. I recommend Barret. -
Review 102 (2024-09-20 - Rating: 5)
Nick was an amazing tech. Very informative. Thank you -
Review 103 (2024-07-12 - Rating: 5)
Talked to helpful and awesome representative. Look forward to their service my HVAC issue. -
Review 104 (2023-07-24 - Rating: 5)
We had an inspection today and Christian was so helpful and made us feel like we were in great hands! Not to mention he showed up exactly when he said he was going to, which made our lives so much easier. Start to finish was great, from phone to home. 5/5 -
Review 105 (2024-04-01 - Rating: 5)
I highly recommend Berrett for all of the services that they offer. Great company and the service I received was very accommodating. Cameron did an awesome job! -
Review 106 (2024-10-03 - Rating: 5)
The technician we had was very knowledgeable and professional. -
Review 107 (2024-03-18 - Rating: 5)
Christina was very helpful and resolved our issue within minutes. It was a pleasure being able to speak to someone directly and not a computer. -
Review 108 (2024-05-21 - Rating: 5)
I called and spoke with Christina to request a repeat call. She was very professional and helpful. Thanks for providing great service. -
Review 109 (2024-03-19 - Rating: 5)
Our electric water heater stopped heating the water. Our technician diagnosed that the heating element was out and needed to be replaced. Technician gave maintenance tips to extend life of water heater. Tech gave 30 day work warranty. I highly recommend Barrett Home services. No up sale for total replacement unless absolutely nessasary.Competitor services tried to up sale total replacement at a higher rate than Lowes or Home Depot at almost double the total cost including instalation. -
Review 110 (2023-05-03 - Rating: 5)
Been in contract for over a year. Nice techs and customer service. I have to proactively get them on my calendar these days even when my card gets charged. My card got charged over $250 for a warranty on a property I don’t own, so lack of communication. Giving a decent review even though there are clearly management issues… -
Review 111 (2024-06-06 - Rating: 5)
Wonderful customer service and quick response to scheduling. I appreciate the ease of everything. Thank you- The Rowland Family -
Review 112 (2024-08-15 - Rating: 5)
Excellent service, would defiantly do business with them again. After 3 lbs of Freon our A/C was brand new again. -
Review 113 (2024-12-19 - Rating: 5)
Quick and customer friendly.. Stan is the man!! -
Review 114 (2024-06-27 - Rating: 5)
We use Berret for pest control but I reached out for HVAC needs and Teara helped me promptly to get scheduled the same day! -
Review 115 (2024-07-03 - Rating: 5)
Dallas was very professional and went over the work that was going to be done. When he finished he went over the process with me and answered all my questions. I will be using them for all my Ac needs going forward. -
Review 116 (2024-10-24 - Rating: 5)
Barrett has always done a great job 4 me -
Review 117 (2024-10-17 - Rating: 5)
The rep that called me Chris was most polite and pleasant -
Review 118 (2024-06-10 - Rating: 5)
Answered as soon as I called. They were able to help with my needs.Very friendly and courteous -
Review 119 (2024-06-18 - Rating: 5)
From the pick up the representative was professional and very pleasant to talk to and made the appointment with ease. -
Review 120 (2024-06-14 - Rating: 5)
I cant enough about Raul and Abel, they are simply the best: Communication, timely, efficient, etc. Thank you guys!! -
Review 121 (2024-10-07 - Rating: 5)
This group is reliable, professional, and prompt! Our technician, Nick, arrived within his scheduled time, assessed the situation, gave us great options, and worked with us to meet our needs. He was kind and courteous, and an expert! We are so grateful! -
Review 122 (2024-07-08 - Rating: 5)
Christy was excellent over the phone. She answered all my questions and got me what I needed -
Review 123 (2024-12-17 - Rating: 5)
Chris G is very professional and helpful. Hope to add new services we discussed soon. -
Review 124 (2024-09-09 - Rating: 5)
Raul was extreme helpful and informative. Provided excellent service. -
Review 125 (2024-12-16 - Rating: 5)
Lasonya was very helpful when I called to ask about service I needed on my bathtub spout diverter. She was very patient with me and made sure I had all of my questions answered. I’m looking forward to having their technician come repair our bathtub spout. If the technicians are as helpful as Lasonya was, I’m sure it’ll be a great experience. I’ll update my review after the service is provided! -
Review 126 (2024-11-15 - Rating: 5)
I have used Berrett for pest control for a while now with great success, so when I had a plumbing problem I decided to reach out. They fit me in super quickly and got the problem resolved in no time flat. Ill definitely be reaching back out the next time I need a plumber! -
Review 127 (2024-11-11 - Rating: 5)
Very good pest control service and managementThank you -
Review 128 (2024-09-27 - Rating: 5)
Scott did a fantastic job repairing a broken shower, exterior faucet and toilet. He was very thorough and organized. He is our third plumber to address these issues and I can say that they are finally fixed. I will definitely want to use him again for my plumbing needs. -
Review 129 (2024-04-04 - Rating: 5)
Great service. I missed him the first time he came but he turned around and came back. Super nice guy, great work! -
Review 130 (2024-05-10 - Rating: 5)
Awesome! Christina is respectful and VERY communicative. She understands and helps a lot! Recommend her🫶🏻 -
Review 131 (2024-02-07 - Rating: 5)
Excellent prompt service by Cameron.Had a 2nd call for trouble shooting my tankless water heaters. Very prompt, courteous and professional. Thank you. -
Review 132 (2018-09-18 - Rating: 5)
This company is awesome. From the receptionist (Michelle) to the service technician (Marisa), everyone is professional and courteous. I am very pleased with the service we have received since changing companies about 6 months ago. They are also extremely flexible in setting an appointment for servicing our account. I can highly recommend them for all of your pest control needs. -
Review 133 (2024-11-13 - Rating: 5)
Excellent Service. Highly recommended! -
Review 134 (2024-01-04 - Rating: 5)
The service provided by Berrick Home Services was very professional and completed in a timely manner. I will recommend this company for your home air conditioning service. -
Review 135 (2024-05-07 - Rating: 5)
Phone receptionist answering phones on May 7, ‘24: Polite professional knowledgeable. She’s the first one from this company that has been positive. -
Review 136 (2023-12-29 - Rating: 5)
Love Shaun! His customer service and expertise was beyond my expectations! Thank you so much for all the help and fixing my clogged sinks! -
Review 137 (2022-07-16 - Rating: 5)
We moved into our newly constructed house, and woke up to ants. Called them up, they answered the phone immediately, the lady we spoke with was super nice and helpful, didnt have a scheduled time available, but someone arrived in an hour. Very impressive response time, and they did a thorough job. Thanks! -
Review 138 (2023-04-26 - Rating: 5)
I havent used them yet since I had to reschedule. The customer service has been great both times I have called. Amber found and rescheduled my appointment with ease. -
Review 139 (2024-05-10 - Rating: 5)
Pleasant and knowledgeable about my accounts. She was very helpful. Excellent service experience -
Review 140 (2018-09-21 - Rating: 4)
Having re-treatment and person I spoke with today was extremely helpful and pleasant while setting up that appointment and my next quarterly appointment. She made sure the times were set for my convenience and gave a two hour window (no waiting around all day.) She also made sure all my pest problems were addressed, and she made notes for the technician. Very efficient and service-oriented company. -
Review 141 (2024-08-20 - Rating: 5)
We love Barrett, been using them for years!! -
Review 142 (2024-05-06 - Rating: 5)
Quick professional service fixed my issue and I felt they were honest about pricing. Jacob was the best! -
Review 143 (2018-01-23 - Rating: 5)
Excellent service, friendly staff! From making the appointment to having service provided, it all goes efficiently and effectively. Everyone I’ve talked to has been friendly and helpful. Other places should really try taking customer service tips here, since they might learn something about how to keep customers both loyal and happy.We chose to get the year-round deal where they come spray inside and out once a quarter. The best thing about it is the guarantee, though. If you see a bug between treatments, they will come back for free. I’ve only had to use that guarantee once or twice (at peak bug season) in several years, but it sure is nice to know they’ve got us covered. The quarterly treatment plan definitely beats remembering to schedule appointments on my own, too.Finally, pet-friendly bug spraying was a must, since we have two indoor kitties. While they said the cats probably shouldn’t lick the stuff off the ground, it’s fine to have it sprayed with them in the room. So that’s nice... Yep, gotta say, if you’re looking for a pest control company in Houston, Berrett Pest Control is a damn fine choice. -
Review 144 (2024-01-25 - Rating: 5)
Friendly and competent. Appreciate his service. Discovered a more difficult problem than anticipated which took longer to repair but did not increase the cost. -
Review 145 (2024-08-10 - Rating: 5)
I’m very pleased with the service they provided . -
Review 146 (2024-04-22 - Rating: 5)
Christina was very helpful in not only explain the pest process to me but also schedualing an appointment for the earliest possible date to alleviate my worries! -
Review 147 (2021-07-17 - Rating: 5)
Berrett was amazing to deal with! So thankful to find them. Our family was in such an unfortunate situation and they adjusted their schedule and were able to respond quickly and professionally. Mr Bledsoe (the service tech) was so gracious and accommodating and did a fantastic job. Top notch people and if you need any pest service….they are the ones to choose! Thank you Berrett! -
Review 148 (2024-06-27 - Rating: 5)
Great customer service and they do a great job overall!!! Alec is great!!! -
Review 149 (2024-02-29 - Rating: 5)
Great customer service ! I recommend to anyone needing reliable service that takes care of your pest problems ! Staff is helpful and knowledgeable and has answered all of my questions! -
Review 150 (2024-05-29 - Rating: 5)
Always very profesional, I love this company, and they come fast for any service I need!!!!! -
Review 151 (2024-05-07 - Rating: 5)
Christina was very helpful and was able to set up my appointment for the next day! -
Review 152 (2024-11-13 - Rating: 5)
Mr. McNutt is a very fine plumber and very considerate pf my family and financial constraints -
Review 153 (2024-05-06 - Rating: 5)
Christina provided top notch service when we needed to reschedule our appointment! -
Review 154 (2024-10-22 - Rating: 5)
I received prompt service. The consultant who answered the phone (I did not get his name) was very polite and quickly rescheduled my appointment. I appreciate the great service. -
Review 155 (2024-08-13 - Rating: 5)
Thank you for attending to the details and for fast and speedy service. -
Review 156 (2024-08-03 - Rating: 5)
We had a good experience with this company when we had a UV black light installed in a house we rent and it has helped clean the air so much. We decided to add one to the house we are moving to as well.Merly was a great help in setting up the appointment and gathering information. Great company! -
Review 157 (2024-07-18 - Rating: 5)
I needed my A/C unit looked at…they came out within 3 hours of my call. -
Review 158 (2024-01-04 - Rating: 5)
Great service, they were very knowledgeable and explained everything were doing and also worked efficiently. I would recommend. -
Review 159 (2024-09-26 - Rating: 5)
Jacob Lane was very professional and did a great job very quickly. Found the problem, took care of it and was very polite. Thank you -
Review 160 (2024-06-05 - Rating: 5)
Always great customer service and fair price! I always recommend to friends and neighbors. -
Review 161 (2023-12-14 - Rating: 5)
I cannot rave enough about the service I received. Super nice men and I am so glad I called! Thank you again for your service! -
Review 162 (2023-05-08 - Rating: 5)
My Mom used Berrett Pest Control due to bed bug’s infestation from a neighbor in a townhome complex. Three applications and they were gone.Everyone we dealt with was professional and courteous. Most importantly they did what they said they would do!Called for needed paperwork today for my Mom and Amber was most helpful in getting that to me! -
Review 163 (2024-07-12 - Rating: 5)
Christina is great! Excellent customer service -
Review 164 (2024-07-20 - Rating: 5)
So far we haven’t been able to get rid of the bed bugs. -
Review 165 (2024-03-01 - Rating: 4)
I called to discuss my account, Christina was very helpful, she had a smile in her voice Thabkyou fir your service. -
Review 166 (2024-04-23 - Rating: 5)
The technician, David as very knowledgeable and explained the process. He was able to locate the issue and provide a workable solution. -
Review 167 (2024-04-09 - Rating: 5)
I had a pleasant experience today with Christina from Berrett. Thank you for your friendly service. -
Review 168 (2018-07-28 - Rating: 5)
They always come out to the house quickly. The young man that treats my house is very professional and informative. He even takes the time to explain why I am having a problem and how to prevent it from happening again. I am very happy with their service. -
Review 169 (2024-03-01 - Rating: 5)
Christina was so helpful getting my services schedule. We love using this company! -
Review 170 (2018-05-14 - Rating: 5)
Been using Barrett Pest Control for over 15 years, HIGHLY RECOMMEND THEM.Today I called and spoke with Jackie, she helped me with setting my appointment time, as we have dogs and have indoor and outdoor service. Jackie was very professional and personal at the same time.Great company! -
Review 171 (2018-07-10 - Rating: 5)
Barrett was referred to me by a friend. We’ve been using Barrett for a year now and have had a great experience with the treatment of our home and yard. Every time I’ve needed to reschedule an appointment, they’ve been extremely flexible and the techs are always friendly. Additional treatments as needed are the best when having unexpected issues with bugs. Very pleased with this company and their professionalism. -
Review 172 (2024-05-22 - Rating: 5)
I’ve used Berrett Pest Control for over three years and their service has been excellent! -
Review 173 (2018-10-04 - Rating: 5)
Professional, thorough and friendly. I know I can always count on Berrett to get the job done right and service quickly when needed. The tech who came out on our first treatment was very knowledgeable and took his time explaining certain pests and addressing my concerns. -
Review 174 (2018-05-11 - Rating: 5)
This company has only given me GREAT customer service. Called to today regarding a follow up and the main office answered all of my questions, which was a lot! I believe I spoke with Denise. She wished me Happy Mother’s Day. Their tech Marrisa is nice as can be, knowledgeable, and very thorough. I highly recommend this company. -
Review 175 (2017-12-16 - Rating: 5)
My wife set up an appointment for the same day. They were able come out within 1 hour of the call. Their prices are great compaired to other companies. Justin, the technician, sprayed the inside, including the garage and the outside along the fence, as well as around the house. He even swept spider webs off the house. This is a great value for the $75 price that we paid. The best thing is that we didnt have to sign a contract to get the great price. I am extremely satisfied with the customer service that we experienced with Barrett. The sales staff that we talked to and technician that came out were friendly, professional, and courteous. Great job Barrett! -
Review 176 (2024-11-20 - Rating: 5)
Could not ask anything but they are excellent -
Review 177 (2024-12-13 - Rating: 5)
Chris was very nice and informative. -
Review 178 (2024-06-05 - Rating: 5)
3years Ive been with barrett pest they r very prompt and those that answer the phone quick & courteous.thanks David Nelson tx. -
Review 179 (2018-07-13 - Rating: 5)
Berrett Pest Control customer service is the best. You never feel like you have to beg or argue with them :) Im so happy with their service and the technicians do a good job spraying the outside and inside of your home. My technician Sergio, took the time to explain all the issues I might have in the future and how to prevent them. Great company. I recommend them to all my friends and family. -
Review 180 (2023-04-27 - Rating: 5)
Michael, the technician that service my home was great. He covered all areas that I was concerned with over and beyond explain the chemicals that he was applying and great customer service. -
Review 181 (2024-05-31 - Rating: 5)
Quick and fast service. Raul was amazing and friendly. I highly recommend. -
Review 182 (2017-11-20 - Rating: 5)
We’ve used Berrett for years in 2 different homes and they are the best. When we moved we tried the integrated pest control inside of the walls that came with the house and it didn’t work at all. So, we contacted Berrett again! Their service calls are always timely and effective. The technicians and office staff are very courteous and knowledgeable. We very much value the company and their service. -
Review 183 (2019-01-12 - Rating: 5)
I appreciate Berrett sending the same service person for the last 4 years. He does a thorough job. Knows the home and outside premises well. Gives good advice. Is always punctual and professional. Good price, great contract! -
Review 184 (2018-09-12 - Rating: 5)
I really love this company. The office staff is always very friendly. I spoke with Chasity this morning and she was just so friendly it put a smile on my face. They have always been very accommodating when I have to reschedule. The tech that comes is friendly and patient with my dogs. I have a little yappy one that I know can get annoying. I plan on using this company for a long time. -
Review 185 (2024-05-08 - Rating: 5)
Christina was Awesome. Answered all my question and has great CS skills. Jeff Eicher -
Review 186 (2024-11-18 - Rating: 4)
Good service with knowledgeable technicians. -
Review 187 (2024-05-21 - Rating: 5)
Christina was very helpful and professional in rescheduling our pest control appointment.