Benjamin Franklin Plumbing
Located in Mckinney, Texas
Address: 1444 N Central Expy, McKinney, TX 75070, United States
Phone: +1 972-301-8387
Rating: 4.8
Services
- On-site services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
Kasey J arrived the same day, provided fantastic and friendly service. Along with Cory, they swiftly identified our issues and proposed solutions that solved our issue. Both were friendly and professional. Well be using Benjamin Franklin again! -
Review 2 (2025-01-07 - Rating: 5)
Alan was a complete professional. He can in an emergency when we had no toilet at all due to a back up and a remodel. I really appreciated his upbeat positive attitude. Hell be my first pick anytime we need service from Benjamin Franklin. -
Review 3 (2024-12-17 - Rating: 5)
Our experience with Ben Franklin is always outstanding. Our recent experience with Howard was well beyond 5 stars. We had an issue with a new gas range and not only did he move our gas line and find a leak, he helped us secure a brick mason that was part of moving the gas line. Patient, professional, friendly. We could not have asked for more. Howard is a super top flight professional. -
Review 4 (2024-10-14 - Rating: 5)
Ben Franklin responded quickly to my request for plumbing service with plumber arriving within an hour of the call. Howard Nobles was outstanding. He corrected the problem quickly, careful of the area around the issue. He also identified another issue that a part had to be ordered for. Hopefully he will be the one to install part when it comes in. Howard was great! An excellent representative for Ben Franklin.New part arrived & Howard was the tech to install it. To make everything mesh properly, Howard took his time, explained what was being done & completed the job perfectly. Totally satisfied with a job well done. Would recommend Harold & Ben Franklin for any plumbing job. -
Review 5 (2024-11-13 - Rating: 5)
The plumber arrived about 1.5 hours after I called. David was friendly, courteous and knew what he was doing. Had to repair my DIY attempt. š Being from out of town they were the only company that was able to come out the same day of the 5 plumbers I called. -
Review 6 (2024-12-20 - Rating: 5)
Friendly service, went above and beyond. Job done perfectly. My car died coming home with the new faucet they were going install and they picked me up and brought me home to complete the work. Awesome guys. -
Review 7 (2024-12-05 - Rating: 5)
Benjamin Franklinās Plumbing is fantastic ! Both of my technicians - Jonatan and Cory, were amazing. Arrived on time, were very efficient and professional; great communication. I was very impressed with both of them.Thank you for taking care of the issue and for answering my questions in a timely manner. -
Review 8 (2024-01-26 - Rating: 5)
We had a water leak at 4:30 AM with flooding in half of our house. We thought that having service with Baker Brothers for so many years that theyād come through for us. Because of that we spent most of the morning calling different companies and no one was available. Benjamin Franklin Plumbing came to our rescue and was available, they followed up and sent a technician that morning. Our service technician Mr. Nicholas Green got to our house quick, explained what had caused the leak, ordered the water heaters. He even coordinated with the demolition crew so that he could install them after they were done patching up the wall. Nicholas also referred us to a home service. Their customer service start to finish was excellent. At the end we decided to change our monthly service with Baker Brothers and go with Benjamin Franklin! Thank you so much for your service!Chapman Family, Allen Texas -
Review 9 (2024-12-09 - Rating: 5)
10/7/24: Ryan was very thorough and corrected our stopped up drain very quickly. He inspected the rest of the plumbing in our house. I also appreciate it that before he arrived, they sent a picture of Ryan so we would know who to look for. He was very polite and wore foot coverings while inside the house. I strongly recommend Benjamin Franklin plumbing!12/9/24: Mike was great, diagnosed our stopped up garbage disposal quickly as being food caught in it and he was able to fix the situation. He was very professional and prompt in his service. They were able to come out the same day I called. Definitely recommend Benjamin Franklin plumbing! -
Review 10 (2024-10-10 - Rating: 5)
Once again, Ben Franklin plumber, Joe Molina, has risen to the occasion. He arrived at the schedule time and quickly went to work, as we had previously discussed the job at hand. He replaced the kitchen sink disposal unit, the basket strainer and p-trap drain. He was very friendly and efficient. I am pleased with his performance and thankful for a job well done -
Review 11 (2024-08-11 - Rating: 5)
Mr. David Jason is very courteous & knowledgeable. He offered options and showed us what we could do next time if the faucet is leaking again. Very pleased with his service. Highly recommended. -
Review 12 (2024-02-21 - Rating: 5)
Ben came over late in the day to check out our now old water heater as we were experiencing brown water in our sinks and showers. He flushed it but the test afterwards spewed rusty red hot water (see tub photo). Ben unclogged a bathroom drain for me also and put in the order for a new water heater for us.Lionel and Colby came out the next day to install the new water heater and haul away the old one. Everyone was very professional. If I asked any questions, they were happy to answer them as thoroughly as needed. It took about three hours to remove the old w/h, the old gas lines and install all the new parts and water heater. I would recommend Ben Franklin Plumbing and would be happy to have them help us again. -
Review 13 (2024-12-26 - Rating: 5)
Convenient text messaging for communication and scheduling. Plumber was timely explained everything and our options for repairs. Great experience. Im signing up as a member for future services. -
Review 14 (2024-10-07 - Rating: 5)
Ryan our technician was on time and friendly taking the time to thoroughly fix our plumbing issue. He explained to us how we can maintain our drains from future clogs. He also talked with us about properly maintaining our tankless water heater so as to keep our warranty. He left everything clean and in proper working condition. -
Review 15 (2024-11-24 - Rating: 5)
Johnny was great. He showed up early for what turned out to be a 5 hour job. If he had arrived later it would have been too dark to finish. He was very tidy and a very personable guy. It was a pleasure to work with him. Another good experience with Benjamin Franklin Plumbers. -
Review 16 (2024-12-21 - Rating: 5)
David Jason is everything Ive come to expect from Benjamin Franklin Plumbing:on time, he diagnosed the problem right away fixed it and taught me some things about cheap fittings from Home Depot or Lowes. The knowledge is invaluable, and the excellent service is topnotch. -
Review 17 (2024-11-19 - Rating: 5)
Mike Pack is a very professional and honest regarding his advice and recommendations. I would recommend Mike as hes also respectful of ones property. He has a terrific attitude and his experience is evident once you talk to him. -
Review 18 (2024-12-02 - Rating: 5)
The most professional and honest service I have ever received in all my years dealing with Benjamin Franklin Plumbing was with Art Childress. He did a wonderful job from start to finish with excellent communication skills and a great work ethic. He explained everything with great uncomplicated detail and showed real skill. I was very impressed by him and all his experience and integrity. Thank you Art! -
Review 19 (2024-08-26 - Rating: 5)
AMENDED:After speaking with the Operations Manager Chris, who really took the time to listen to our concerns, we agreed to give Ben Franklin another chance to resolve our issue. Chris sent Tim Forde to our house, who had been here previously and I was really glad to see him. Tim is the man!! After a few hours of meticulous inspection Tim found our issue and resolved our problem. Admittedly, it was an issue we unknowingly created and Tim was an absolutely professional thoughout. Without a doubt Chris and Tim restored our confidence in Ben Franklin plumbing and we very grateful for their help and professionalism.Spent $1500 on a new toilet that doesnāt work and you wonāt honor the warranty. Told me just 1 year ago it was the best toilet on the market with the best warranty and 2 techs have come to my home since and both said they would of never installed it because itās not a good toilet. Your warranty program that you offer on top of everything else is worthless. Itās nothing g but a cash burn for the consumer. We have been waiting on a manager to call since the tech left ⦠shocker ⦠nobody has called. -
Review 20 (2024-08-21 - Rating: 5)
We had a plumbing issue late last night due to recent construction in our neighborhood and Daniel was quick to respond even though it was almost 10pm. He got to our house quickly to assess the problem. Daniel explained what was going on and provided direction on what to do next. We appreciate the fast and friendly service -
Review 21 (2024-10-29 - Rating: 5)
This was our first experience with Benjamin Franklin Plumbers. We are very please with our experience especially regarding the friendly and respectful service provided by Daniel Ruiz. Daniel was courteous and professional all the while he was at our home. His thourough explanation was easy to comprehend.One example was his diagnosis of our initial concern of the hot water heater leak. He reviewed the options for solving the problem , while keeping in mind the probable expenditures. We are both retired.After starting the draining, he proceeded to prep for our other concerns, All of which Daniel resolved. He thouroughly cleaned up any mess,leaving our home in better shape.We are grateful and thankful for the experience and will happily use Benjamin Franklin and Daniel Ruiz again. Thank you. Shelly and Loryn Abrams. -
Review 22 (2024-08-12 - Rating: 5)
Joe Molina & Joseph Ragon did a remarkable job when our hot water heater went out. They spent time in the hot attic for hours yet they were still pleasant & professional! Joe was able to diagnose the problem right away. These guys do incredible work & I highly recommend them. -
Review 23 (2024-12-24 - Rating: 5)
Always trust Benjamin Franklin do a good job with my plumbing system. Thanks for coming back to take care of turning back the hot water. Appreciate the prompt response and help. -
Review 24 (2024-07-05 - Rating: 5)
Ben Franklin Plumbing responded promptly and were courteous. Howard, the repairman assigned, was prompt, respectful, kind and knowledgeable of the situation we had. Howard was able to coordinate additional supplies needed and expedited them to the sight for a quick repair. Cody was the delivery person with the needed supplies and he was very courteous and respectful.Both were a great representation for Ben Franklin Plumbing! Thank you all. -
Review 25 (2024-09-23 - Rating: 5)
Arthur Ferguson did a great job on my plumbing issue this morning. He also went around my house and checked all my other sinks and toilets to make sure I was in good shape there as well. Will definitely recommend him to all my neighbors and clients. -
Review 26 (2024-08-01 - Rating: 5)
Daniel and John were great to work with. Professional, friendly, and on time. I like how the company has uniforms with the technicianās name on them so customers know who they are when we open the door. I also like the feature that I could track where the technicians are on the map just so that during their arrival, Iāll be ready(just in case the doorbell isnāt working). During the process, they reviewed the issue and fixed it within an hr. They also did a safety inspection of the whole houses plumbing system and told me what to look out for in the future. Can safely say that Benjamin Franklin is my top 1 plumbing company. (NOT A PAID FAKE REVIEW) -
Review 27 (2024-08-15 - Rating: 5)
Nicks timely help to assess, quote, and correct a plumbing surprise the same day I called was very clear and transparent. It was thoughtful of him to also recommend a water detection and restoration same day service that also was very professional and transparent. Thank you, Benjamin Franklin Plumbing, for a job well done and for seeing this process through with best practices so time and energy can be saved for helping others and loving those entrusted to us. Your service contributes to the cultural bedrock of trust and security in the McKinney community. -
Review 28 (2024-10-04 - Rating: 5)
Howard was outstanding. Send him to me all theTime. He not only fixed the problem but walk me through what was done and how to prevent it in the future. He is a credit to your company. Thank him for me. -
Review 29 (2024-09-19 - Rating: 5)
Chuck is kind and has a good sense of humor and his assistant, Corbin, the same. Chuck was very knowledgeable about what was happening and expeditiously resolved our problem. Highly recommend this team. -
Review 30 (2024-11-28 - Rating: 5)
I loved Jason and appreciated BFP helping us out by scheduling the service within 2 hours! Jason was very fast and experienced. Thank you Benjamin Franklin Plumbing! -
Review 31 (2024-12-17 - Rating: 5)
Amazing service since the beginning. I had a major sewer backup and was really upset. Corey was by my side, step by step, explaining everything and was so kind. -
Review 32 (2024-07-11 - Rating: 5)
Gene was the absolute most professional specialist we have had in our home. He was able to give me a time it would take and the price up front. I cannot say enough good things about Benjamin Plumbing and especially their very skilled employee Gene. Thank you so very much for all you do!! -
Review 33 (2024-04-23 - Rating: 5)
I love that they got me an estimate without a visit and additional charges. They did great work for a reasonable price. I would recommend Earlās to everyone. -
Review 34 (2024-09-15 - Rating: 5)
I would like to thank Benjamin Franklin Plumbing for sending Timothy, a fantastic plumber to repair the leak completely this time. Timothy was an excellent plumber, and he listened to all my concerns. He explained all the options for short term and long term repairs. Thank youš -
Review 35 (2024-07-31 - Rating: 5)
Art Childress was an AMAZING plumber!! He reviewed the issue, and explained it all the process and gave me two options and finally he did an amazing job. He is the best plumber I had in the past 15 years!. -
Review 36 (2024-08-19 - Rating: 5)
I visited the site at 10:30 PM on Sunday and they were here at 8:15 on Monday. The plumber was knowledgeable, professional, and friendly. He explained how he fixed the issue, what we can do to prevent issues in the future, and how I could do a bit of DIY in the future to prevent new problems. -
Review 37 (2024-12-31 - Rating: 5)
Benjamin Franklin Plumbing is the best company & Chuck Smith was an amazing plumber. He knows his business! -
Review 38 (2024-09-07 - Rating: 5)
Very pleased with the services rendered. Nick made sure the the leak was fixed right despite the rain. Will definitely call Benjamin Franklin Plumbing the next time there is a need. -
Review 39 (2024-09-09 - Rating: 5)
Gene M. was courteous, knowledgeable, friendly and professionalā¦.just like every Benjamin Franklin plumber that I have ever dealt with in my McKinney home! They always do great work and stand by their workmanship. -
Review 40 (2024-08-20 - Rating: 5)
I cant say enough about the great service provided. The tech was very friendly and thorough in his work. He saw issues other than what we called about and fixed them. Great customer service! -
Review 41 (2024-08-06 - Rating: 5)
Johnny Bason and his team made quick work of replacing our failed hot water heater. They were personable and left an extremely clean work area. Very satisfied with their work. -
Review 42 (2024-08-30 - Rating: 5)
Very professional no pressure to purchase other sevices when asked. Did purchase a membership to provide for any plumbing needs in the future.Very polite and showed great respect for your house and you. -
Review 43 (2024-08-18 - Rating: 5)
Daniel Ruiz is very friendly and knowledgeable! He explained everything well when we had questions about plumbing. He worked quickly and was patient with our nosy bulldog š -
Review 44 (2024-11-08 - Rating: 5)
David was great, he was friendly and professional, and addressed the problem quickly. My outside back faucet is brand new and not leaking now. Excellent service! -
Review 45 (2024-12-04 - Rating: 5)
Howard was great! He assessed the issue quickly. Fixed it quickly. Great service! Thank you!! -
Review 46 (2024-09-15 - Rating: 5)
David was Great! I was worried that I would hear, this is too old and needs to be replaced, but he found the cartridge fot my shower and itt was way faster than ripping out the wall and half of the plumbing.Thanks David -
Review 47 (2024-12-22 - Rating: 5)
Helped us at time of need. Very reasonable priced and hard working plumber. Iāll keep their number for next time!!!! -
Review 48 (2024-07-27 - Rating: 5)
Nicholas Green was Fantastic and Professional and was able to troubleshoot quickly. Highly recommend this company. Great job and was able to complete the job in great time. -
Review 49 (2024-07-09 - Rating: 5)
Timothy Forde was fast and efficient ! Friendly, personable, and professional, he replaced the comfort manifold and got the hot water flowing back at normal speeds so we donāt waste water.Excellent job and I highly recommend Ben Franklin Plumbing. šš» -
Review 50 (2024-06-04 - Rating: 5)
The serviceman gave me good estimates and explained them. This company is rated 5 stars in the Collin County business reference guide for 2024. They charged a trip fee but will apply it to my bill when I have the job done. I recommend this company. -
Review 51 (2024-11-04 - Rating: 5)
He was fast got the job done explained several things to me about my new faucet really appreciate it always use Ben Franklin for all of our plumbing -
Review 52 (2024-06-14 - Rating: 5)
Cory Greenwood was very friendly and helpful. He did our complimentary plumbing inspection and found the literal root of our problem. He gave me a lot of great suggestions on how to tackle the problem at a low cost and saved our sewer system. I hope I dont have to call anyone again for a while, but if I do Im calling Ben Franklin! -
Review 53 (2024-05-24 - Rating: 5)
Plumber Ben could not have been nicer, more respectful or caring when he came out. He looked our issue over, made his recommendation to fix and told us the cost. We quickly agreed and Ben quickly made the fix. He did a run-through of our home to see if there was further preventative maintenance needed anywhere.If we need a plumber again, we will most certainly call on this company and ask for Ben. -
Review 54 (2024-12-02 - Rating: 5)
Tim did an excellent job. He was very thorough and explained everything well. -
Review 55 (2024-12-05 - Rating: 5)
I have had really good experiences with Benjamin Franklin Plumbing ever since I bought my house. I trusted them since 2016. -
Review 56 (2024-11-21 - Rating: 5)
Prompt, courteous ans professional. Ive called them for the past 6 years and theyve always fixed my plumbing problems and performed routine maintenance. -
Review 57 (2024-08-08 - Rating: 5)
Great company that showed up on time! Request Chuck as he is very knowledgeable and a really great guy. Happy customer! A -
Review 58 (2024-07-05 - Rating: 5)
We had a leak under our sink and scheduled a call for the next day and we had a technician out on the morning and leak fixed within an hour. Really professional and explained what needed fixed and gave a quote. -
Review 59 (2024-11-26 - Rating: 5)
The start to finish process was greatDaniel Ruiz was on time and very professional. Daniel detailed the repairs and invited me to watch if I wanted to. After repairs were completed he made sure everything was working properly. Checked pressure and made sure all lines were air freeAwesome job. I heard about Benjamin Plumbing on WBAP Steve Lamb.I have several cards to pass out for service.Thanks DanielRonnie Batchelor -
Review 60 (2024-08-29 - Rating: 5)
Nothing but high praise for Nick and the job he did. He was knowledgeable, professional and efficient. He is an asset to the company and any customers that he gets to work with! -
Review 61 (2024-04-11 - Rating: 5)
Jack Nester was dispatched to my house to fix or replace a flange on my toilet in my guest bathroom. He arrived on time, spent a lengthy period of time and also diagnosed when he removed the toilet that it was broken. I was at work during this time but I purchased a replacement toilet from Home Depot although it would not be ready for pick up until about 2 hours later. He was very pleasant and said no problem and he would go to lunch and then go get it. When he brought it to my house, he noticed it was broken and went back to the store to exchange it.He installed the new toilet and realized there was very little water pressure upon flushing. He made sure this was communicated to me and I agreed for him to come by the next day to assess the problem. He came back in the morning, fixed the problem and explained what happened and now I have a brand new working toilet in my guest room. I would recommend Benjamin Franklin plumbing and Jack for all your plumbing needs. He was great to work with. Thank you Jack! Oh by the way, he cleaned up everything afterwards and did not leave my house a mess like a previous plumber did. -
Review 62 (2024-02-12 - Rating: 5)
We are very happy with BFP and Devin Morrow. He arrived at my home on time and he was friendly, personable and professional throughout his visit. He diagnosed, explained everything, answered all our questions. His installer Haggai was amazing in how he handled the installation with ease and professionalism. The office was also very helpful in answering my questions and concerns. A great experience all around. I highly recommend this company. -
Review 63 (2024-07-28 - Rating: 5)
Devin Morrow with Benjamin Franklin is a consumate professional who will walk you through exactly what is going on with your plumbing issues and tell you exactly what needs to be done and why. It is obvious that he cares about making sure the customer is taken care of first. -
Review 64 (2024-06-21 - Rating: 5)
Arrived early. Went over work I wantedā¦replace exterior faucets. Theyāre soldered on need a brick guy to remove brick to access the pipes. Kept me informed. Professionalism at its best! -
Review 65 (2024-09-14 - Rating: 5)
Joe was on time, very knowledgeable and efficient. He solved our issue with ease! We really appreciated the service today! -
Review 66 (2024-08-23 - Rating: 5)
Excellent service! He explained everything as he worked. No hidden or surprise costs. Very pleased and highly recommend!!! -
Review 67 (2024-09-30 - Rating: 5)
Always on time, reasonably priced, exceptional service ,knowledge and professional. I recommend them to all my clients and use them at my own home too! -
Review 68 (2024-04-05 - Rating: 5)
We replaced our water heater after owning our house for over 11 years. It was starting to rust and we didnt want to wait until it stopped working. Benjamin Franklin Plumbing came out the same day to assess the water heater and scheduled the replacement the following day. The tech was thorough and explained everything in detail. We would absolutely use them again. -
Review 69 (2024-07-19 - Rating: 5)
Michael did a phenomenal job. We have become members because we were so pleased with his willingness to go the extra mile. -
Review 70 (2024-05-26 - Rating: 5)
Ben Franklin is a dependable company with top professionals. We were fortunate to receive service on the weekend from plumber David Janson . He is a real pro. David wasted no time in going to work and immediately took care of our issue. I recommend this company and specifically this plumber to others. -
Review 71 (2024-08-27 - Rating: 5)
Nicolas did a great job fixing my water issues. Everyone was very professional, on time and quick. Thank you ! -
Review 72 (2024-10-02 - Rating: 5)
Extremely impressed with the service we received today from Benjamin Franklin Plumbers. Ben is outstanding and extremely thorough. -
Review 73 (2024-09-25 - Rating: 5)
Daniel was great! He resolved our issue and explained the process in full along the way. Nice work! -
Review 74 (2024-10-21 - Rating: 5)
This plumbing company is on time, notifying when theyāll arrive very helpful. The plumber, Art was the best he knows plumbing. -
Review 75 (2024-08-29 - Rating: 5)
Great service, very knowledgeable and helpful, definitely keep these guys in your back pocket for when you need a go to plumber! -
Review 76 (2024-11-12 - Rating: 5)
Howard is truly an asset to your company. He is professional, efficient, and polite. -
Review 77 (2025-01-03 - Rating: 5)
David did a great job repairing a leak in our bathroom faucet. He was friendly, professional, and clearly explained the issue and solution. He also kept the area clean during and after, which I appreciated. -
Review 78 (2023-10-21 - Rating: 5)
Eric ā The person I spoke with on the phone ā Did an excellent job. He was professional, courteous, and efficient. He said he would call if someone canceled. Someone did, and he called, moving the appointment up by nearly 2 hours.Michael Jason, My Plumber, arrived earlier than anticipated. He got to work immediately. He asked me a few questions to help him determine where the leak was near my water meter. He gave me an estimate, which was identical to the final price. He was patient with my questions. Michael was also informative about the pipe material and explained what he planned to do to fix the pipe. I appreciated his work ethic and his demeanor. If I ever have another plumbing problem, I would feel very confident that Michael could fix it.Thank you for your plumbing services today. Your Customer Service was exceptional. -
Review 79 (2024-07-29 - Rating: 5)
Benjamin Franklin Plumbing always does a great job and Art has been out a few times over the years, he is conscientious, knowledgeable, and professional. -
Review 80 (2024-04-10 - Rating: 5)
Benjamin Franklin, specifically Joe Molina, has been wonderful each time they have been to our home. This time, we had a toilet that wouldnāt flush. He found there was an obstruction way down the line. He needed to flush the main line & suggested we might also want to consider buying a new toilet since it was old. He contacted someone who delivered a new toilet to our home. He removed the old one, flushed the line, & installed the new toilet. He cleaned up, there was no mess, & weāre extremely happy. We will always call Benjamin Franklin for future needs. -
Review 81 (2024-05-31 - Rating: 5)
We had an emergency regarding severe flooding in our backyard, right up next to our house, & water was rising to above the slab, & onto the brick, due to very heavy rains. Called Benjamin Franklin Plumbing, & spoke w/Chris, who was a great help, & thorough, as to what he felt might be happening(w/our french drains). Devin was our plumber that came out. Cordial & professional. Went to work, did an extensive check of everything, front yard & back. He was focused on trying to find out what our issues were. Once he was finished, he honestly said that our 21 year old drainage system, located in the large areas that were flooding, most likely needed the attn of someone who does irrigation. It could possibly be a larger issue, sadly, but, first, having BFP, & Devin, come out, we know, now, which way to go. Devin explained it all, thoroughly, & was great to work with. We truly appreciate BFP understanding our scary dilemma, & for quickly responding. We would recommend BFP to everyone for any plumbing needs. Give Chris & Devin a raise!!! Thank you SO much! -
Review 82 (2024-02-13 - Rating: 5)
Cory was the fairest and most honest plumber I have ever met. He saw my bathroom issue and gave solid advice on the best way to get it resolved and saved me a lot of money. I highly recommend his services and would definitely call him again if I needed advice on plumbing repair. -
Review 83 (2024-08-26 - Rating: 5)
Gene Morris did a great job and was both efficient and pleasant. I would recommend him. -
Review 84 (2024-10-22 - Rating: 5)
My techs were great, they got to the bottom of my issue and got things āmoving alongā for my family. -
Review 85 (2024-11-01 - Rating: 5)
Incredibly professional service. Very satisfied! The service agent was quick, precise, and knowledgeable. Thank you for great service! -
Review 86 (2024-02-28 - Rating: 5)
We are very please with the service, staff and work done on our property. We had a slab leak and called Benjamin Franklin Plumbing Company they quickly responded diagnosed the problem and properly scheduled the excavation crew to start 2 days after we called. The following day Jason Holder the plumber repaired the leak very quickly to our surprise! we are now awaiting city inspection. Jason Holder was in charge of this project and he was available to answer all our questions and concerns. He is very professional and knowledgeable. We happy he was assign to work with us. Thank you -
Review 87 (2024-04-23 - Rating: 5)
Jason did a FANTASTIC job!!! He was very clear on the work to be done and the costs involved. I will be contacting both you and him soon because I would like to use him again on other plumbing needs. Thank you! -
Review 88 (2024-01-03 - Rating: 5)
Devin showed up this morning on time to service my water heater. He took the time to explain the process and I appreciated him doing so. Iām glad I had him do it instead of me doing it. He provided me with options to consider as my tank reaches its expected life span. He is a skilled professional and I hope he is available when I have those future items replaced. -
Review 89 (2024-08-22 - Rating: 5)
Nick is a proficient plumber with a wonderful wry sense of humor. We ask for him each time we call Benjamin Franklin. -
Review 90 (2023-12-17 - Rating: 5)
Our tech Gene was simply amazing. He was extremely knowledgeable and most importantly he was honest. Explained everything and options. Pretty rare these days, but he was a good dude. If I ever need BFP again, Ill definitely ask for him. 5 stars all the way. -
Review 91 (2024-10-12 - Rating: 5)
Great job by David flushing our tankless hot water heater. With their care every year our equipment will last! -
Review 92 (2024-08-29 - Rating: 5)
He was kind and knowledgeable about our custom faucets! Great employee for you! -
Review 93 (2024-07-26 - Rating: 5)
Gene was professional, on time and explained exactly what he was going to do and took care of the problem. Would recommend for any plumbing needs. -
Review 94 (2024-02-06 - Rating: 5)
We had a leak during the freeze. Benjamin Franklin Plumbing was able to schedule an appointment within 24 hours. Weāve used them a couple of times over the years. Some companies were booking 4-5 days out. David was prompt and professional. The leak was difficult to get to so he worked for several hours in the rain until he got the job done. Thank you David and Benjamin Franklin Plumbing. I would recommend them and call them in the future. -
Review 95 (2024-11-26 - Rating: 5)
On time and repaired issue in a very fast and efficient way. Highly recommended. -
Review 96 (2023-10-02 - Rating: 5)
Everything about this experience was exceptional. From the lady who made the appointment for me over the phone to Andrew who came and resolved my problem almost instantly. He was kind, knowledgeable, and seems to genuinely like his work!! If I ever need anything again Iād straight up request him. It was comfortable having him in our home and explaining the problem and just seamless from arrival to departure. 10/10 would hire again. -
Review 97 (2024-04-30 - Rating: 5)
Howard was Excellent. He arrived quickly to handle our emergency leak. Howard was professional, efficient, and the leak was repaired quickly. We are very satisfied with the services provided. -
Review 98 (2023-12-03 - Rating: 5)
As always, very satisfied with Ben Franklin plumbing. I received a call asking if they could come 30 minutes early, which was fantastic. Kasey was super knowledgeable and friendly, and he even put up with my super excited puppy. He cleaned up and put everything back in its place. We will use them next time we need a plumber. -
Review 99 (2024-12-13 - Rating: 5)
Chuck provided excellent service and a detailed update of his inspection. -
Review 100 (2024-09-04 - Rating: 5)
Benjamin Franklin plumbing came out real quick and helped evaluate my problem quickly. They fixed the problem quickly as well. Only time will tell if the leak is in fact fixed but I believe it has been. I will use them again. -
Review 101 (2024-06-18 - Rating: 5)
Very knowledgeable and professional. While the bid for repair came in a bit higher than a competitor, I know the job would be done right and the process was explained start to finish. -
Review 102 (2024-06-07 - Rating: 5)
Gene, was friendly and courteous. He explained our options and did not try and pressure us one way or the other. I would definitely work with Gene again -
Review 103 (2024-01-28 - Rating: 5)
I had to replace both my water heaters in the attic on an emergency basis as one of them started leaking heavily. Called Benjamin Franklin at about 11:30 PM. Ben Masquelier came the next day and took care of it immediately. Ben is extremely friendly and efficient and was very easy to work with. Highly recommend him. -
Review 104 (2024-03-25 - Rating: 5)
Benjamin Franklin Plumbing sent out Art shortly after calling them and he replaced our outdoor faucet that had been leaking. He did a great job and was very professional. I would not hesitate to call again. -
Review 105 (2024-07-06 - Rating: 5)
My technician Michael was world class. Professional, knowledgeable, and efficient. Will always go back for any plumbing needs -
Review 106 (2024-07-08 - Rating: 5)
The service technician, James, has given me the upmost professional customer service. He has the knowledge and the experience for getting the job done. Thank you tomJames and his apprentice, Colby!:) -
Review 107 (2024-12-10 - Rating: 5)
Great service from Benjamin Franklin plumbing service, after scheduling in a rush, Daniel Ruiz came to our house to fix our faucet / shower system. Everything is working great now, he is super professional, quick, clean, and fair.We got the optimum club membership and awaiting dispatcher to call us to schedule the Brita filter installation. -
Review 108 (2024-02-12 - Rating: 5)
Ryan did an excellent job! First-class installation, work area was always clean and neat. I have used Benjamin Franklin Plumbing many times and have always been pleased with their work. -
Review 109 (2024-02-26 - Rating: 5)
Excellent!!! The company fulfilled my request efficiently & professionally. Ryan is a credit to their operation. They responded earlier than the 2 hour (10am-12pm) window I was originally given. Thank you! - Morrison -
Review 110 (2024-03-12 - Rating: 5)
I had these plumbers out today to do the yearly maintenance on my water heater, which is a draining / cleaning of the tank. This service is included with my fancy water heater for ten years. My guy looked at my toilet which this company rebuilt in 2021. It was out of warranty but gave me a new flapper valve to put on there myself no charge. It was getting hung up occasionally in a leaking mode and visually looked prematurely aged and flimsy. Some of Benjamin Franklins repairs can be expensive, but they do have an all-business staff. -
Review 111 (2024-10-25 - Rating: 5)
Art did a thorough job inspecting my plumbing and found some issues that need addressing. Thanks -
Review 112 (2024-01-09 - Rating: 5)
James did an outstanding job explaining and recommending a corrective action to rectify my issue. He took care of the problem in a timely manner. A very professional individual. Would definitely recommend to anyone. -
Review 113 (2024-09-18 - Rating: 5)
Gene explained the plumbing problems, was very professional, and provided good customer service. Thank-you Gene -
Review 114 (2024-04-02 - Rating: 5)
I dont have words to say how good they are. I was afraid to try any Plummer service after some horrible experiences. Art not just was kind and did a great job. He proposed the best solution to avoid unnecessary costs saving important bucks. I wouldnt use other company. -
Review 115 (2024-02-29 - Rating: 5)
Ben was exelant and we will be requesting him in the future. We love the fact that BF is always on time, send an email with picture of Tech and they show up in a uniform and a clearly marked vehicle. The wear foot covering and are fantastic at cleaning up after themselves. Great kid BEN! -
Review 116 (2024-12-05 - Rating: 5)
Very professional and responsive. Glad I called them to solve my plumbing issues. -
Review 117 (2024-02-15 - Rating: 5)
Lionel Sosa came out today and was able to reroute our hot water line after the old line got a leak. He and his crew were fast and were able to do the work with only having to do minimal wall penetration.Great professional work!! -
Review 118 (2024-02-26 - Rating: 5)
Awesome service from Gene Morris . Well educated and knowledgeable about the service we needed to properly fix our issue . He also shared preventive measures we could take to ensure our problem doesnāt return. I would most definitely recommend Gene to all my friends and family . Very thankful for everything . -
Review 119 (2024-09-06 - Rating: 5)
David Jason is a pro and did a phenomenal job. Incredible customer service -
Review 120 (2024-02-03 - Rating: 5)
After receiving notice from the city that there was a leak somewhere in my water I was very upset. Been there; done that and dreaded having to go through the experience again. I called Ben Franklin Plumbing and within an hour, Jason was at my door ready to work through the job, find the leak, and fix it. He did the work in a timely manner and was courteous and polite all the way. His attitude helped lower my anxiety. If I have anymore plumbing issues, Iāll request that Jason do the job because Iāll know he will do right! -
Review 121 (2023-12-02 - Rating: 5)
I had no idea who to call when I had a major outside leak after regular business hours and had to shut off the water supply to my house at the meter.First thing next morning I started calling plumbers. I soon found out that some plumbers do not come out for outdoor leaks. Another plumbing company recommended I call Benjamin Franklin.I called and told the receptionist the issue and was happy that she was abke to send a technician to me within the hour! I was able to track his arrival thru the text I got that he was in route to me.Nick arrived right on schedule and within minutes, was able to locate the problem.It was a big job that involved A LOT of digging before work could begin.This meant the possibility of multiple days without water in the house.Nick was able to have the digging crew begin the same day!!!The digging crew showed up shortly after Nick left and dug and dug and dug for hours even till after sun set in order to complete their part so repairs could begin.First thing next morning Nick came back with Colby to replace the water line.They kept me updated on the progress as they worked and were able to complete the job that day and we had a new water line and were able to go back to normal with working water inside the house and of course, no leaking outside!!Thank u to Nick and Colby for getting the job done in two days. I will call Benjamin Franklin Plumbing for all my plumbing needs in the future. . -
Review 122 (2024-01-04 - Rating: 5)
We had an issue with our hot water pump and Benjamin Franklin plumbing company, specifically Ben Masquelier, worked relentlessly on solving the issue. The company and Ben went above and beyond my expectations to ensure we have hot water again. I would highly recommend them for any future plumbing needs. -
Review 123 (2023-08-05 - Rating: 5)
We highly recommend Benjamin Franklin plumbing. We recently had some work done on our home and they did a great job. Our technician was David Jason. He was very polite, professional, and the cost was very fair and reasonable. -
Review 124 (2023-10-21 - Rating: 5)
I want to thank you for your prompt service on a warranty issue. And I want to compliment your technician Devin Morrow for his professional attitude and the quality of his work. Going forward Devin will be my choice for need plumbing repairs at our homeThank you, Chris K -
Review 125 (2024-09-30 - Rating: 5)
Outstanding Performance! The technician was very thorough and worked to get the best value for the job. Very careful and strategic in planning before he worked on the problem. Also shared everything with me before starting. -
Review 126 (2024-01-30 - Rating: 5)
Lionel and his partner (Iām sorry I donāt remember his name) did a fabulous job installing 2 hot water heaters on the second floor attic. This was a difficult task and Iām still amazed as to how they did it with such tight areas they had to work with. Thank you so much for a great job. -
Review 127 (2023-10-14 - Rating: 5)
I was dreading calling a plumber, after all the videos on YouTube made the repair look so easy. Iām glad I called Benjamin Franklin, they sent David Jason and he was exactly what one would want in a plumber. The pricing was good, the plumber (David Jason) was great!!!!! Hell I forgot to submit my $50 off coupon and just let it go, because that great plumber (David Jason) saved me money doing the job right and actually caring about the work he was performing. -
Review 128 (2024-02-26 - Rating: 5)
Our water heaters were leaking and not working efficiently, we call Benjamin Franklin plumbing and their service was very fast and very clean work! Thayne and Joseph were very polite, respectfuI and efficient, we really recommend this company. -
Review 129 (2023-11-13 - Rating: 5)
I was in need of a same day plumber and they were able to send someone over within a few hours of my phone call on a Saturday. The Plumber they sent over, Ben, was super kind, helpful, and informative. And very patient with my questions. I couldnāt have asked for better service and highly recommend! -
Review 130 (2024-01-29 - Rating: 5)
Arthur Ferguson is the Bomb! He was punctual, patient, friendly, and very knowledgeable. He took the time to explain in detail everything he was going to do to complete my repair request. :) -
Review 131 (2024-06-26 - Rating: 5)
Video showed break in sewer line in two places in a 9 ft deep line. Trouble !!! Their service was prompt, fair in price and surprisingly prompt/professional in handling all aspects of the job from estaminet to finish up including management of city regs. and pressure testing. I have been described as a highly critical and skeptical person ā¦ā¦. The job was done right and at a fair price. -
Review 132 (2023-08-03 - Rating: 5)
Prompt response, excellent service. Professional and courteous. Dedicated to providing quality work at reasonable cost. Ill continue to use Ben Franklin Plumbing for my plumbing needs. Kudos to Cory Greenwood for making sure I was well taken care of. -
Review 133 (2024-05-30 - Rating: 5)
Benjamin Franklin Plumbing always top notch service! Art provided fast, professional and friendly customer service. Happy Customer! -
Review 134 (2023-04-03 - Rating: 5)
Weve used Ben Franklin 3 times now and we are very happy with their service. This last visit Joseph Ramon came out. He was great. He is the kind of young, polite, respectful, and talented person you want to let in your home. This was warranty work that was done without question or hesitation. -
Review 135 (2024-03-04 - Rating: 5)
Had a water heater replaced. Nick is an excellent tech: professional, communicated what needed to be done so I could understand it. Another excellent experience with Ben Franklin Plumbing!Thorough explanation of repair required. Technicians arrived on time and were very patient with all my questions. Justin and Corey are pros. We have used Ben Franklin several times and they will continue to be our go to plumbers! We required a gas line replacement that Corey ensured was completed promptly, safely and with our understanding of what was needed. Corey is an awesome representative of Ben Franklin Plumbing- both of whom we trust completely. -
Review 136 (2025-01-06 - Rating: 5)
Kasey Jolley was very Professional & Punctual. -
Review 137 (2024-06-21 - Rating: 5)
Howard did a great job for us. On time. Done properly. No more leaks. Thank you Howard. -
Review 138 (2023-10-31 - Rating: 5)
I love the integrity our plumber, Jason Holder, has. We ask for him every time, even if we have to wait an extra day or two. Heās never pushy and always goes above and beyond. So glad we found him and this company! -
Review 139 (2024-02-23 - Rating: 5)
Timothy was very professional and answered my questions about the scheduled water heater maintenance service. He also inspected the plumbing inside the house. He recommended maintenance and preventive upgrades for my consideration. -
Review 140 (2023-10-03 - Rating: 5)
They sent out a text when the plumber was on his way, with his picture, so I knew when he would get here. He was on time. He gave me an estimate before he started the work, and he told me about any issues he might run into that could cost more. If there were any issues, he would have told me before he would have proceeded, but thankfully it was exactly what he estimated in the beginning. He showed me how it was supposed to work, and what we were doing wrong that broke it. He was polite and respectful. I will call Benjamin Franklin Plumbing again, if needed. -
Review 141 (2024-07-17 - Rating: 5)
Arthur and his assistant were terrific. Efficient and friendly. Explained everything. Very helpful. -
Review 142 (2023-12-06 - Rating: 5)
Ben the plumber was fantastic. Took care of us very diligently and professionally. Got our gas turned back on in less then 24 hour. Appreciate all the hardwork -
Review 143 (2024-06-06 - Rating: 5)
Amazing sweet young man came out who clearly went above and beyond. Gave the company a great reputation! Will be using them again. -
Review 144 (2024-04-16 - Rating: 5)
James was very professional and courteous during his visit he made sure we were satisfied with everything prior to leaving. Thanks for great work. -
Review 145 (2024-01-11 - Rating: 5)
I had sewer pipe damaged by roots. and couldnt use any toilets and sink. everything is backing up and i was shocked but when I contacted BFP, they sent me crew right away and figured out problem right away and fixed it. and spend enough time with me answering all the questions I had and explained about the processes needed. I am so grateful for Cory and Jonatan, since I felt like I am in good hand. Thanks -
Review 146 (2023-12-21 - Rating: 5)
Had them fix two separate issues. Joe & Ryans professionalism and expertise were the prefect combination to get the job done quickly and efficiently, and save me time and trouble! Thank you! 10/10 would recommend! -
Review 147 (2023-06-19 - Rating: 5)
I only wish I could give Cory and Ben Franklin Plumbing more than 5*****Cory was the first person I met from BFP. He is very professional with the highest level of integrity. The work that I needed done seemed simple at first. It wasnāt. Cory took the time to show and explain the issue with my plumbing. The test of a professional is when things, by no fault of his, go completely wrong. Cory went āabove and beyondā to ensure I understood what I needed (and what I didnāt need!) and he ensured complete satisfaction. Knowledgeable, friendly, and integrity. After years of searching, I no longer worry about finding a trustworthy plumber. I found them, thanks to Cory. -
Review 148 (2024-09-27 - Rating: 5)
Nicolas responded quickly to fix a minor warranty issue and we were very pleased with the result. -
Review 149 (2024-11-15 - Rating: 5)
James was very thorough and did a wonderful job. -
Review 150 (2024-10-14 - Rating: 5)
Service rep was very professional and did a good job. Very helpful -
Review 151 (2024-06-24 - Rating: 5)
Mike is a delight to work with! He is professional and knowledgeable. He was able to identify the problem and repair in a timely manner. I will be using him in the future and will refer my friends and neighbors.Great job! -
Review 152 (2024-01-16 - Rating: 5)
I am very satisfied with the service provided by Nathan Green on behalf of Benjamin Franklin Plumbing. He explained the entire process, and there were no hidden fees upon completion. I would not hesitate to call Benjamin Franklin Plumbing in the future for all my plu.bing needs. -
Review 153 (2023-09-06 - Rating: 5)
I am a long time user of Benjamin Franklin Plumbing (BFP) services. They are a good company and do excellent work. My service technician, Devin Morrow, was great. He explained the entire repair process to me and ensured that I understood what was needed. I highly recommend BFP for any plumbing issues. -
Review 154 (2024-01-24 - Rating: 5)
Ben was great to work with! Super helpful and did an amazing job getting the work done. Cleaned up after everything and no complaints at all! He went above and beyond -
Review 155 (2023-11-23 - Rating: 5)
Very professional. Diagnosed and fixed an unusual clog - test ball left in drain line during construction. Provided pix and video so we can go back to builder. Very happy with their work. -
Review 156 (2024-03-29 - Rating: 5)
Arthur was on time and very professional. I appreciated his expertise and patience with fielding my questions. Definitely will use Benjamin Franklin again! -
Review 157 (2023-10-13 - Rating: 5)
I was referred to Benjamin Franklin as I had a water leak. They sent out Art Childress who was amazing! Art came out twice- first to diagnose, then to repair the leak. He not only did the repair, he gave me professional feedback on how the enhance other amenities. I will absolutely call Benjamin Franklin and ask specifically for Art for any work I need done.Sharon -
Review 158 (2024-02-19 - Rating: 4)
The service was good and on time.However previously Benjamin Franklin used to wave off the trip charge if they performed a service on the day of the visit⦠now they do not .. which adds $79 (before tax) to the already pricey service charge -
Review 159 (2024-03-12 - Rating: 5)
Ryan came out and assessed our issue and finally found the leak and repaired it quickly. Thanks for the quick response and will definitely use Benjamin Franklin Plumbing for any future needs. -
Review 160 (2024-11-27 - Rating: 5)
Gene was amazing! Highly recommend Benjamin Franklin Plumbing. -
Review 161 (2024-11-16 - Rating: 5)
Excellent service and Michael was very thorough explaining the problem. -
Review 162 (2022-01-15 - Rating: 5)
Art Childress was our plumber and he was excellent. He installed our kitchen faucet. He did a great job. He also fixed out toilet. He gave us estimates before he did the work and his work was good and he cleaned up after himself as well. Very nice to work with and gave us a brochure on water softeners that we was inquiring on and very professional and knowledgeable. -
Review 163 (2024-03-18 - Rating: 5)
New service March 2024. Got the water heater flushed and inspected, and a new outdoor garden hose fixture installed because I could not keep the old one from leaking. He arrived on time (actually, quite early) and did all the work quickly and at a price that was much less than I expected. The water heater maintenance was included with the yearly membership. He also inspected the indoor plumbing and told me what needed attention. I am a satisfied customer. Will continue to use Ben Franklin Plumbing in the future. -
Review 164 (2024-09-26 - Rating: 5)
Had to find gas leak which they did and took care of repairs. Were very knowledgable. -
Review 165 (2023-07-14 - Rating: 5)
Ive called Ben Franklin out for two warranty repairs. Set up appointments is easy and set up by an actual person! On one call I was disappointed because warranty calls arent handled over the weekend so I was without hot water for a few days. The service call that occurred during the week was resolved first thing the next day. -
Review 166 (2023-12-18 - Rating: 5)
Jason Holder from Ben Franklin Plumbing did an excellent job of getting to the root of my plumbing problem. Literally a root came up to the toilet and was leaking.He explained the process, costs and then fixed it without issue.Scheduled everything online and they came about an hour early!Will use them again. -
Review 167 (2022-12-02 - Rating: 5)
Benjamin Franklin Plumber did a fantastic repair job. We had a hot water issue in our master bathroom. Our technician, Jack (great plumber!) diagnosed the problem and fixed. Prior to Jack coming, setting an appointment was easy, along with we receiving notification on who the plumber was, along with seeing his ETA before he came. We have used them with prior plumbing issues and have not had issues. Whatās great about them is the warranty of service. Definitely will use with any future plumbing issues! -
Review 168 (2024-02-02 - Rating: 5)
UPDATED:: used them again this year Feb 2024, leaking water meter and of course it wasnt on the city side, got another super quick resolution, it was fixed in less than 6 days, all including,finding the problem, getting quote, digging crew, David Jason crawled under our driveway to replace a main line to our house and also told me the city will reimburse us for the weeks worth of water that drained into the street if we show a receipt!! Thanks David, very professional 30 years experience and so nice.Second time they reduced stress with a plumbing issue. AND DONT FORGET THE OFFICE STAFF!!! SO FRIENDLY, AND NICE TO TALK TO. THEY GOT US ON THE BOOKS SAME DAY. ***********THIS IS LAST YEARS REVIEW:: Called and got appt quick, Michael was the best, explained charges, work to be done and had our repair finished in less than 30 minutes. Will call again next time we need them. -
Review 169 (2022-07-22 - Rating: 5)
We called 4-5 plumbing companies between 10:30 to 11pm and nobody had technicians until we reached Benjamin Franklin. While I was still on the phone with the office, the tech that was assigned called me and arrived within 90 minutes. Diagnosed issue and resolved in less than an hour and completely cleaned up area. Very happy and will use again. Ben was awesome, very professional! Highly recommend!! -
Review 170 (2024-06-21 - Rating: 5)
Excellent service, great workmanshipā¦Daniel did a great job on a hot day in a hot attic, fixing a hot water heater issue. Thank you! -
Review 171 (2024-05-22 - Rating: 5)
Gene was great. Fixed problem fast and also provided a number of useful tips to mitigate issues with other plumbing fixtures. -
Review 172 (2023-10-18 - Rating: 4)
Technician Art Childress was very professional and was able to identify the problem quickly. He confirmed the leak was coming from the sprinkler system and not the house plumbing line. The only drawback is that it cost $79.00 for the service call but since the issue is with the sprinkler system it would require another charge for a different person to fix it. -
Review 173 (2023-10-05 - Rating: 5)
MICHAEL JASON did an awesome job. Michael got right tò the job once he explained what the job was going to entail and the cost to repair the broken leaking pipe. He worked in a very professional manner and very neat. He left the job area very clean. So happy with the job!! Thank you, Michael!! -
Review 174 (2023-09-22 - Rating: 5)
Our plumber Michael was out on time and solved the issue right away. About a month later the sink started backing up slightly again. They came out and fixed the draining issue at no charge. 90 day warranty included in price. Would recommend them to anyone with plumbing issues. -
Review 175 (2024-02-16 - Rating: 5)
Michael Jason arrived on time and installed several new faucets in the master bath an d guest bath. Everything works fine . Excellent job! -
Review 176 (2023-10-08 - Rating: 5)
We had a bad bathroom leak from a poorly installed toilet and called Benjamin Franklin Plumbing. They were there in less than 30 minutes to assess and start working right away! Mr Ferguson and the whole crew were so knowledgeable and professional! Thank you all for your work!!!!ā -
Review 177 (2024-08-15 - Rating: 5)
Chuck was great! He was helpful with all of my concerns -
Review 178 (2024-02-27 - Rating: 5)
PROMPT PROMPT PROMPT SERVICE!Nick, the technician, was very professional, extremely courteous, and one of the most knowledgeable technicians I have ever worked with. I am glad I chose Benjamin Franklin to fix my plumbing issue!! -
Review 179 (2024-01-12 - Rating: 5)
James takes his work seriously. He was on-time and completed the job professionally. We appreciated his answering our questions and explaining how our equipment works. -
Review 180 (2024-02-02 - Rating: 5)
Gene did a great job! He was very polite, professional, and knowledgeable. We appreciated his services. -
Review 181 (2023-09-29 - Rating: 5)
Great service. Michael Jason is kind and honest, and he explained all the potential issues and helped us understand our plumbing system. Will request him personally in the future. -
Review 182 (2024-10-30 - Rating: 5)
It was our annual inspection and the technician was awesome as usual.We have been with Benjamin Franklin for many years and never once disappointed...Thank you -
Review 183 (2022-08-31 - Rating: 5)
Howard was extremely professional, polite and honest. He was very respectful in my home and did an excellent job to take care of my issue. What I greatly appreciated is that he didnt start trying to upsell me on more services. He simply asked if there was anything else he could do for me and that was it. So much better than the others in this area. Thank you. Ill call BF Plumbing again when I need them.