Roto-Rooter Plumbing & Water Cleanup

Located in Lynnwood, Washington

Address: 4208 198th St SW #106, Lynnwood, WA 98036, United States

Phone: +1 425-412-9425

Rating: 4.7

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-26 - Rating: 5)
I had a great experience with Jason. He was very professional and he really took the time to diagnose and treat the problem we were having with our main sewer line. He really kept trying to clear the blockage and he worked for hours until he finally got it! We really appreciated his tenacity - it saved us money, and we could get back to our life. Thank you Jason!

Review 2 (2024-12-21 - Rating: 5)
Nathan (7883) showed up to deal with our clogged driveway drain. He scoped and found that the pipe was broken, but he thought he still may be able to improve the flow. After 15-20 minutes of work he realized that the pipe was damaged too much and he wasn’t able to do much. He didn’t charge us for the visit which was much appreciated.

Review 3 (2024-10-05 - Rating: 5)
Jessica was so personable and efficient. I appreciate how straightforward the entire process was. My drain issue was fixed in less than an hour. I highly recommend Jessica and Roto-Rooter!

Review 4 (2024-06-22 - Rating: 5)
My experience with Jesse From Roto router was phenomenal. He took his time to explain the entire situation to me Enable me to make the best decisions for my family and home. He emulated his expertise in plumbing by explaining to me the process he was conducting , the tools he utilized , and elaborated upon the deficiencies of the work that was done to my home’s plumbing prior to me purchasing it.

Review 5 (2024-05-10 - Rating: 5)
As a first-time home owner at a condo, there have been a lot of unique projects that have come up. Thankfully this was only the second time calling Roto-Rooter for a plumbing issue. Both times the techs were incredibly knowledgeable, walked me through the entire process and work necessary, gave me great solutions or recommendations, and were courteous in the home. This past job, Wayne B was top notch and provided quality work to get our shower faucet back up and running. There are so many options in the Seattle area for plumbing support and all at varied price ranges, I can trust that Roto-Rooter will send out a tech who will be there same day, allow me to learn alongside them, and not overcharge for the quality of the work or resources needing to be purchased. Would recommend them for any major work in your homes and the projects they’ve helped me with is for our smart dishwasher and the shower faucet.

Review 6 (2024-06-03 - Rating: 5)
Jason did an excellent job clearing a stubborn clog in my sink drain that’s been plaguing me for months. He was extremely professional and friendly and helped explain some details I wanted to know about. Highly recommended.

Review 7 (2024-06-09 - Rating: 5)
We had a severe clog and had several failed attempts. Jesse came with such a positive attitude. He worked like crazy and fixed the problem and literally saved the day. He left the area spotless! We are so thankful for your help and and would highly recommend his services.

Review 8 (2023-02-09 - Rating: 5)
Until Monday 2-6-23, I hadn’t spent a moment of thought on water heaters. Things changed when my heater started leaking. I was pleasantly surprised when Roto-Rooter tech, Eric arrived and surveyed and diagnosed the situation. After determining the need for replacement, he procured a new heater and over the next several hours, removed the old one and installed a new water heater.Eric is a diligent, industrious employee. He worked through several unexpected issues and was able to adapt and overcome them. He is affable and pleasant to deal with and is extremely conscientious. Eric is a credit to Roto-Rooter and the kind of employee every company should strive to hire

Review 9 (2024-07-22 - Rating: 5)
Jason was great and very knowledgeable! After going with other companies in the past I am hopeful that Roto-Rooter has finally solved my recurring plumbing problem.

Review 10 (2024-02-22 - Rating: 5)
Exceptional service from start to finish! Jason arrived promptly and conducted himself with the utmost professionalism. He efficiently diagnosed and resolved the issue, leaving no mess behind. The quality of his workmanship surpassed my expectations, and his friendly demeanor made the entire experience pleasant. I highly recommend Jason’s services to anyone in need of reliable plumbing assistance. Thank you for a job well done Roto-Rooter!

Review 11 (2024-05-19 - Rating: 5)
Jesse was absolutely amazing in his service and professionalism . Took the time to educate me on my system along the way and left me more knowledgeable and got my system up and running like a charm. Would recommend Jesse and roto-rooter in general to anyone experiencing septic or sewer issues

Review 12 (2024-03-15 - Rating: 5)
Martin was terrific and explained the process and walked us through step by step with his recommendations. He was very thorough and would definitely recommend using him in the future.The rest of the crew that came were also very professional and detailed exactly what needed to be done.Would definitely recommend in the future.

Review 13 (2024-01-26 - Rating: 5)
Jason Ciceu came to the house to fix my sister’s toilet. He was very professional, polite and easy to talk to and got here in a timely manner . He explained to me what he had done to fix it and gave me his business card to call him if we had any more issues. Roto-Rooter is lucky to have such a professional and friendly employee. We will definitely call Jason if we have any further issues

Review 14 (2019-03-14 - Rating: 5)
While tearing into my walls for a remodel discovered a water leak. Called Roto-Rooter in the morning and they came out within 4 hours. 30 minutes and done. Quick, easy and I can move forward on closing up the wall to continue remodel. Yeah. Thanks Tim Nelson for your pleasant personality and a job well done. Greatly appreciated

Review 15 (2024-01-24 - Rating: 5)
Excellent service. The technician who came to the house, Jason Ciceu, was professional, neat, prompt, efficient and knowledgeable. He was able to explain the likely problems and possible outcomes. I would ask for him again should I require Roto-Rooter services while living in Seattle.

Review 16 (2024-07-03 - Rating: 5)
Jesse was very knowledgeable, We appreciate being educated about the system. First time We have been on septic system. Thank you very much Jesse!

Review 17 (2024-07-14 - Rating: 5)
Jesse did a great job for us. He quickly solved our problem. He was courteous and efficient.

Review 18 (2024-04-26 - Rating: 5)
I am glad to say that the problem was found and they pulled out a black plastic shopping bag that seemed to have been flushed by some kid that used my bathroom. I am still appalled because I was being nice to let this kid use the restroom not being a customer.Roto-rooter came out within a couple hours of messaging the landlord and jumped right on the job. After an hour, the mess was fixed and all is well.

Review 19 (2024-03-18 - Rating: 5)
Everyone who came out to the house over the last few days was very punctual and professional. I believe they resolved the problem as efficiently as possible. Martin the field supervisor in particular was extremely communicative and helpful throughout the entire process.

Review 20 (2024-12-29 - Rating: 5)
Jessica is the best tech for the job. Thank you for the help

Review 21 (2023-11-08 - Rating: 5)
During our septic backup repair it was found that the pipe from the house to the tank needed to be cleaned it was so gross. But the worst part was when it was built the part going to the tank was not at the right angle.Patrick and his team made it easy for me to understand.He came to my house multiple times and at times that were convenient for me.eveening when I got off work and even on a Sunday morning.They fixed the issue fast and correctly showing me pictures as they went making me feel secure about the whole process. If your not sure about doing something I would use them.Talk to Patrick he knows his stuff and is a nice and genuine person.my dog loved him.Tonya in Bonney Lake

Review 22 (2024-04-21 - Rating: 5)
Jessie worked exceptionally hard to resolve a very stubborn drain issue in our kitchen sink. He is an excellent communicator and knows his business. He left the work area spotless.

Review 23 (2024-06-08 - Rating: 5)
Jesse was professional, obviously experienced and efficient. For a first time user of Roto-Rooter, I will definitely use again. John

Review 24 (2023-12-09 - Rating: 5)
We needed Roto-Rooter’s help and Jason Ciceu arrived on time and came to our rescue!Jason provided great quality of service as he was extremely courteous and professional throughout the entire service call while resolving my plumbing problem.Based on my experience with Jason I will definitely call the Seattle office of Roto-Rooter the next time I need plumbing services.

Review 25 (2023-06-21 - Rating: 5)
Scott at roto-rooter completely exceeded my expectations! Called Roto-rooter with an emergency (toilet backing up) after calling many local plumbers who were not able to see us same day. Roto-rooter not only was able to send someone out within an hour of our call, but the visit was no charge to diagnose the problem. Our tech Scott was so helpful and knowledgeable, explaining the system to us in ways that we would understand. We were quoted a price and agreed to services. Within minutes the clog was gone. Not only did he quickly fix our problem, he took the time to educate us on how to prevent and detect future emergencies. He was friendly and easy to work with. 5 stars! Although the visit was costly, we would call them again if we have any other plumbing concerns.

Review 26 (2024-03-29 - Rating: 5)
Jason Ciceu was so professional, kind and considerate. It was a tough job but he didnt give up.Wonderful service from a caring person ~ Thanks Jason!

Review 27 (2024-01-25 - Rating: 5)
Jason C. responded to our emergency call for a clogged sewer. We found him to be very personable, knowledgeable, and communicative. He made the entire situation less painful. We would definitely request Jason for any future plumbing disasters.S. LawsonArlington

Review 28 (2024-05-29 - Rating: 5)
Jesse was fantastic! Had a thoroughly blocked kitchen drain pipe but he tackled it no problem. Great and friendly service!

Review 29 (2023-12-15 - Rating: 5)
It was the weekend and we thought that we would get no one to come by.The technician was extremely efficient and friendly. It took him very little time to unclog the sink pipes.The only downside is that the charge is too steep.

Review 30 (2023-05-25 - Rating: 5)
Weve been experiencing a lot of problems with an ancient septic system. Even the fixes were causing problems, and with multiple generations and 8 people, we need good plumbing!Today we called Roto-Rooter instead. Joe responded almost immediately, figured out the current (and hopefully final) issue, and corrected it. He took the time to explain to me what was happening and why, and future steps for prevention. He was knowledgeable and professional in a very kind way. I would whole-heartedly recommend him and his services.

Review 31 (2024-01-12 - Rating: 5)
Calin came out and cleared the drain at our upstairs kitchen. He was clean and professional and got the clogged pipe cleaned out.As a facility manager it is good to know I can count on a company to come out quickly and solve my issue.

Review 32 (2023-12-29 - Rating: 5)
Rapid response. Rotor Rooter was “on it”. Kitchen sink back up on Christmas night. We ended up having to dig up pipe in our garage. Camera showed build up of sludge for years. We bought house one year ago. An expensive fix but RR was very organized about it and fixed it over the holidays in a timely manner.

Review 33 (2023-11-04 - Rating: 5)
I had an emergency water leak inside the house. Roto-Rooter arrived within the hour and had the repair completed in 30 minutes. Invaluable to have a company who is highly responsive and professional in these situations.

Review 34 (2023-08-13 - Rating: 5)
Our tub drain was so slow we probably spent $200 dumping drain cleaner down it for months, but after only about 1/2 hour it’s draining great now. Should have gone straight to Roto Rooter! Same day service, absolutely great.

Review 35 (2022-03-08 - Rating: 5)
Scott C. did an excellent job fixing our backed up sink. He explained everything very clearly & made the best recommendation for what would give us the most long-term benefits. He was very professional, answered all of our questions, and was quick and thorough about his work. I highly recommend him and this business for plumbing needs! We received same-day service, within 3 hours of calling to say we needed someone ASAP to fix our sink.

Review 36 (2022-03-10 - Rating: 4)
Aman was very professional and courteous. We were informed 45 minutes before he arrived that he would be coming and it was at the begin of the 4 hour window that we requested online. He and his colleague wore masks and booties into the house. We had him clean and check our basement rain water sump pump and he was very knowledgeable about our pump. The service was expensive (the only reason for 4 stars), but he explained the costs before he proceeded which was very appreciated. We will definitely use them again when it comes time to clean or replace the pump!

Review 37 (2023-11-09 - Rating: 5)
Had a very difficult clog. Jason didn’t give up and kept at it until he eventually succeeded. It was a rough, unpleasant job, but he had the right mindset and proper tools to get it done. He also left everything much cleaner than he found it, which was much appreciated!

Review 38 (2021-11-25 - Rating: 5)
I am so impressed with the service I got today. I called Roto Rooter and they not only showed up early, Alex was a consummate professional. He diagnosed the issue with my kitchen sink quickly and had my garbage disposal reset and properly sealed in an hour or so. He advised me on ways to fix future issues myself and was pleasant to be around as well. If you are ever fortunate enough to get Alex as your tech, you won’t be disappointed!

Review 39 (2024-01-27 - Rating: 5)
Jason was knowledgeable, kind, accommodating, friendly and pleasant! Many thanks for his services today! A great employee to have indeed, and a boon to the company.

Review 40 (2021-12-09 - Rating: 5)
Our plumber arrived on time, quickly reviewed our situation and provided a recommended fix and estimate of the costs.. A few hours later or pipes/valves were fixed. He was nothing but professional and friendly and explained our issues in a way a novice like myself could make an informed decision.. We will use Roto Rooter again.

Review 41 (2024-04-21 - Rating: 5)
Had an amazing service received from Nathan and his crew. Same day appointment, Prompt, professional, courteous and get the job done. 👍

Review 42 (2023-08-27 - Rating: 5)
Ray is professional, he provided quote for the job with very reasonable price and completed the work with good quality. He arrived on time and is very responsive. Very happy with the job done

Review 43 (2023-03-11 - Rating: 5)
Ali, the technician, was very responsive and helpful. He dealt with the manufacturer re warranty replacement and located the replacement tank, which I really appreciated as other plumbers wanted me to handle that part. I would definitely use Ali and Rotor Rooter again.

Review 44 (2019-02-09 - Rating: 5)
The staff at the office were fast and very helpful in getting an appointment made, and in doing the call-ahead when the technician Chris was on his way. Chris himself was great. He was able to quickly diagnose and explain the issue with our tank, go grab the parts required, and get it installed. Best of all, he covered it as part of the work done a couple of months ago so the cost was minimal. Very polite and professional, he knew all about the heaters and what to look at. Thank you!

Review 45 (2024-07-18 - Rating: 5)
Jesse was very professional and took the time to explain the situation to us and fix our problem. Very satisfied

Review 46 (2022-01-24 - Rating: 5)
This is the second time using Roto Rooter, and both times we have received excellent service. David was very informative about what he was going to do and kept us updated through the process. He was very friendly and had a positive attitude. We appreciated being able to do business with someone who had a smile on his face even while doing an ugly job!

Review 47 (2022-02-12 - Rating: 5)
He, Ben, did really great job on my house. He was able to stop by next day morning and explained everything really well for us.He was really kind and well informed. We decided to change new one and he did make sure couple times everything worked fine. Later, he sent the message to make sure everything is ok. I will recommend to my family and friends.

Review 48 (2023-01-04 - Rating: 5)
They answered the phone when I called and promptly put us on the next available date for service. Due to snow and ice they understandably arrived several hours late but they called and notified us. The tech called about 10 minutes before arrival and began work within 15 minutes. We had a 4 diameter sewer line on the inlet side of a septic tank. Prior to his arrival we had the line cleanout and access risers open and ready. Including setup the tech cleared the line in 20 minutes. It took another 15 minutes for paper work and billing. Soup to nuts 60 minutes and they were gone, pretty painless. If I had more time, I would rent the power equipment and do it myself but after trying to manually snake it I just said screw it

Review 49 (2021-06-10 - Rating: 5)
Giovanni was really friendly and professional! He immediately got started on clearing our backed up pipes and was very knowledgable and helpful explaining the issues we were having. He made recommendations on what we might need to do in the future to fix our old clay pipes and we appreciated his upbeat attitude and expertise. We will definitely be using RR again!

Review 50 (2022-04-12 - Rating: 5)
Aman and Joe are AMAZING! They kept me informed through the whole process. They’d communicated through what to expect, what’s next, and how to be prepared. They got it done quickly, efficiently, and I genuinely felt like they cared about the project. All my plumbing services moving forward will be with their names requested. Quality service. Quality men. Quality skills.

Review 51 (2024-03-15 - Rating: 5)
Martin was prompt, knowledgeable and honest. He gave me some good advice and his number for follow up, but no bill. Thanks!

Review 52 (2023-02-03 - Rating: 5)
I had the most amazing experience today with Drew E. from Roto-Rooter. After a misunderstanding during the scheduling process, Drew went far and beyond expectations to make things right with his stellar customer service. He was clear and concise on what to expect and extremely professional. I thought to myself, this guy is a God send after my family and I have been experiencing luke warm showers for the past several months. I recommend Roto-Rooter a million times over for your plumbing/water heater needs!

Review 53 (2022-03-12 - Rating: 5)
Jet cleaned the outdoor pipes, took a photo of the problem and designed a plan for future care. All employees were prompt, friendly and informative. Giovanni performed a great service and was especially helpful to help design a plan of action for fewer care. Most importantly, I have company at the house, preparing for a family funeral, and you responded to our emergency immediately. Within 3 hours you had responded and completed needed services. I will definitely be calling you again!

Review 54 (2021-09-14 - Rating: 5)
I am very happy with the service Gio did. They were very professional and helpful. I used 2 sons plumbing before them. The guy was not able to send the camera down and told us they need to cut the main pipe to see what’s going on.Gio was able to blade the pipe and send the camera in no time.They were careful keep our house clean and cleaned up the whole bathroom after they were done.I would definitely use them again.

Review 55 (2021-07-28 - Rating: 5)
Both toilets wouldnt flush and water backed up into the showers when we tried to clear with a plunger. Knowing that indicated a blockage in our line, we called Roto-Rooter who sent someone out in 45 minutes. Learning we were on a septic system he suspected the problem was the drain into the septic tank. Absolutely correct. The job wasnt an easy one with the system located under the crawl space of the deck. Roots were assisting in the blockage. He worked until the line was cleared and free, explaining everything to us as he worked. Very knowledgeable and professional.

Review 56 (2024-05-01 - Rating: 5)
We worked with Jason and he was exceptional. Thoroughly explained everything and went out of his way to resolve our issue. Thank you Jason!

Review 57 (2023-04-08 - Rating: 5)
The bathroom sink was draining very slowly. I cleared what I could under the sink, but there was a clog farther out the line. Toan came promptly and quickly cleared the line. He is very prompt, professional, and neat & tidy in his work. He always does a great job.

Review 58 (2021-10-15 - Rating: 5)
Roto rooter reviewHello! My technical support from Fred this morning was excellent, efficient and he resolved my problem quickly, while providing me with a thorough explanation of the cause of my kitchen sink leak. I am very happy with the timely and knowledgeable service that I received. Thank you!

Review 59 (2023-10-30 - Rating: 5)
Appreciate responding so quickly to our disaster of a backed up sewer system. Excellent job done and informative of the problem. Let us see the results with their cool scope system. Awesome.

Review 60 (2022-03-05 - Rating: 5)
Scott C replaced a worn out pipe and two leaking valves under the kitchen sink. He was able to get here the same day and get everything taken care of. He explained everything and went over pricing before he started and answered all my questions before he left. He did high quality work and left everything in great shape. We’ll definitely call him again the next time we need a plumber!

Review 61 (2021-10-17 - Rating: 5)
Gio was able to arrive several hours earlier than estimated which was appreciated. Very friendly and professional. He quickly discovered the obstruction which was causing our toilet to flood when we ran the clothes washer and cleared it. He noted another unrelated problem with our sewer check valve which I’m glad to be aware of. The job felt pricey to me at close to $1,000, however there was no way this was a DIY for me.

Review 62 (2022-12-03 - Rating: 5)
It was on thanksgiving day. We had several guest coming over and the main drain was plugged so nothing worked. Showers, toilets, sinks. The technician was delayed but they called several times with updates. When he arrived, the technician was professional and quick. He couldn’t have more professional and understanding. We will use this company again.

Review 63 (2022-01-29 - Rating: 5)
The kitchen sink backed up on a Friday morning and nothing I did (plunging, hot water and Dawn, Drano) would unplug it. I tried calling five different plumbers and nobody was available until Tuesday or Wednesday. Finally, I called Roto-Rooter and they sent somebody out within a couple hours.David was the technician who arrived and he was very professional and fast. He ran a cable 37 to unclog and clean the pipes. The bill was on the high side ($635) but it was much better than waiting until Wednesday and it was good to know that theres a 30-day warranty for this job. Theyll be our go-to plumber from now on.

Review 64 (2021-09-06 - Rating: 5)
Great service from Gio at the Seattle location. Very thorough assessment and quick resolution of our plumbing issue in our 100+ year old home. He was very experienced and professional. Was able to get an appointment same day, and he arrived right when he said he would be there. Very pleased with our service and would highly recommend Gio in the future!

Review 65 (2022-05-03 - Rating: 5)
Alex was a wonderful professional plumber! He was a pleasure to work with and he really took pride in doing a great job. He even made sure I knows how to light the pilot and perform annual maintenance. I would work, again and I would recommend his work!

Review 66 (2019-03-04 - Rating: 5)
We are very happy with our experience. We requested service this morning and soon Rick arrived. We always request him, because he has done excellent work for us previously. He is an excellent communicator, and consistently solves our plumbing problems capably and professionally. He provides outstanding customer service. We give him 5 stars only because we dont have the option for 6 stars!

Review 67 (2021-10-21 - Rating: 5)
Great service. Quick response. Scott came and correctly diagnosed the problem. Tried less expensive temp fix which did not work but we were glad to have that option before needing to replace the pump. Good communication throughout the project. Worked hard till completion. Will be using them again though I hope not to have to.

Review 68 (2022-01-31 - Rating: 5)
Giovanni and his assistant were extremely kind and professional. Step by step they explained what they were doing and letting me know what things that they were possibly running into. Giovanni, suggested that a cleanout be installed and the line be jetted out to hopefully restore the flow of water throughout the homes sewage system. So far they have done an excellent job. We will know more when the job has been completed. I appreciate Giovanni and his assistant for coming out performing their duties on such short notice, especially since this was an emergency. Thank you so much to Roto Rooter their team and professional response. Sincerely, home owner Gregory Summers.

Review 69 (2022-01-29 - Rating: 5)
John was absolutely fantastic. Courteous, fun, easy to have in my home. He performed the job well (despite my 100 year old house being wonky!), was transparent about what he was doing, taught me how to clean and take care of my disposal and pipes, and absolutely saved my day (and my kitchen sink!). I would 100% use him again!!

Review 70 (2019-04-02 - Rating: 5)
We had an emergency leak in two of our outdoor faucets. Roto rooters came out within the hour and fixed it in less than an hour. Our technic was friendly and professional, very clean and courteous, and there were no surprises in the pricing. He gave an accurate estimation and stuck to it. I am extremely happy with the job he (Curt) did and I will be using them again in the future. Thank you!!

Review 71 (2019-03-22 - Rating: 5)
Giovanni was incredible! He was out at our property immediately, he worked hard to clear our lines, and he didnt give up when he was met with some serious resistance in our old lines. Very professional, and he gave great advice for steps moving forward and options we have. With a newborn baby in the home, we very much appreciated the quick response and the quick solution. Thanks so much Giovanni!

Review 72 (2022-02-27 - Rating: 5)
Had a great experience with Giovanni. He came to our home and uncluggued the main drain line from our house to the sewer line then scoped the drain and showed us roots in the old concrete pipe. He recommends removing the old pipe and repiping it. He explained everything thoroughly and told us he would send a quote.

Review 73 (2021-10-02 - Rating: 4)
The speed and courtesy were excellent! I called early, and was able to go ahead with most of my plans. The dispatcher and plumber were both polite, and explained things clearly.I gave them four stars only because I wish it had cost less. The service was great.

Review 74 (2021-11-27 - Rating: 5)
Gio 937 came out to find why our bathroom was flooding. Very efficient. Worked hard. Determined the problem and made sure I could see the roots in the pipe. Made a plan of action. Put the toilet back in working order and made arrangements for the repairs. Pleasant fellow on top of that. Plumbing repairs are never cheap, but I think what we paid is reasonable. Would recommend.

Review 75 (2021-09-08 - Rating: 4)
We had technician Fred P.He was at our house 2 days as it was a 2 day job. He came on labor day weekend. He fix my master shower and 2nd floor shower as my ex husband Jerry rigged everything a year ago.Fred was professional and explain everything he was doing. I would ask for him again in the future if I need more help with my home projects. His mannerisms is kind and polite.Unfortunately, he did have to make a hole into my ceiling and closet BUT he found the culprit and fix it for more years to come in our home.I think the only thing is that roto Rooter is a bit pricey.However, they do work weekends, holidays, and their call center says they answer 24/7. They are also very polite on the phone.

Review 76 (2022-03-01 - Rating: 5)
The side sewer was backing up. The first company I called couldn’t come until after 10 pm. I called about Roto Rooter about 1:30 in the afternoon and described the problem. I explained that a couple with a 11 day old baby lived there and needed to get the plumbing working as soon as possible. The receptionist was courteous and arranged to get a technician out before 4:00 pm. Giovanni arrived within an hour of my call. He was friendly, competent, efficient, and hard working. I’ll use Roto Rooter again.

Review 77 (2021-06-04 - Rating: 5)
We had our main sewer drain back up. We scheduled an appointment online for first thing the next morning which was quick and easy. We received both an email and text message confirming the appointment and saying wed be notified 30 minutes prior to the technician arriving. We got a call in the morning letting us know someone was on the way as the confirmation said. Gio, the technician, arrived as promised, listened to our description of what happened and quickly laid out the options available to take care of the problem along with the cost of each option. From there Gio performed the job very efficiently and was wrapped up in less than an hour! Gio took a lot of care to protect our carpet and cleaned up after himself. We are happy with the service we received and the professional manner it was performed with.

Review 78 (2021-07-28 - Rating: 5)
I am very grateful and appreciate the amazing, awesome, caring and professional company and their service technician namely Scott C that took care the backup toilet immediately he came to my home late at night and explain everything from start to finish. Kudos to Scott C and like to recognize the other techs Tyler and Shawn that kept me informed throughout the process. I highly recommended to my families, friends and neighbors to this company.

Review 79 (2021-10-22 - Rating: 5)
Very helpful and was able to give us a good price. We had a new garbage disposal installed as our old one was leaking. Fred installed it and made sure it all worked. He was very clean and efficient, COVID safe as well. Very friendly and helpful.

Review 80 (2019-04-06 - Rating: 5)
Super happy with how quickly I was able to get someone out and how easy it was to schedule online. Tim Nelson was fantastic and very personable. He quickly diagnosed our issue and replaced some faulty parts while helping us understand how we could potentially avoid issues in the future. Great service all around. Thank you!!

Review 81 (2021-12-10 - Rating: 5)
Yesterday afternoon we had the pleasure of Toan Phan from RotoRooter of Lynnwood come to our home to help with a stressful sewer issue. I am a remote landlord (live 2000+ miles away) so he had to deal with communicating the potential solutions with my both my tenant (in person) and me (on the phone). He did a GREAT job communicating my options to me while I tried to envision the problem and how he was fixing it. He was SO professional, so patient, so kind and caring. He would not leave until he felt that the tenants were well taken care of. It required multiple phone calls and he even had to go over to my neighbors house all by himself (b/c I wasnt there) to ask them for access to their yard. Thank you Toan!

Review 82 (2022-02-10 - Rating: 5)
Wayne was on time and super professional, took care of my plumbing need very quickly and explained to me so issues he noticed. Great value for prompt service. Will absolutely use Roto-Rooter again.

Review 83 (2019-02-04 - Rating: 4)
-- Happy with the availability and FAST service! Tech arrived in about an hour after my call for a plugged sewer line. Friendly and knowledgeable technician as well. Issue was resolved so satisfied with that but still waiting for the camera inspection, so review could change depending upon how that goes.-- Disappointed with representative on the phone not being able or willing to discuss estimate or even typical charges. He just said it is free to have the tech show up then the tech will tell you how much. Feels a bit like high pressure sales cause you do not know what you’re getting yourself into and cannot compare costs before making an appointment, but I suspect that serves their business model nicely.

Review 84 (2021-07-08 - Rating: 5)
We had our drains backed up into the bathtub. Scott C was the plumber who came out. He was on time and professional. He listened to every concern I had, addressed all my questions, and gave me advice. He was upfront about the cost as well. By the end of the service call, he had the drain cleared, cleaned up his mess and put everything back together. I know that Ill have to get some repairs done on the drain line under the house at a later date. Ill be calling Scott directly to set that up after weve budgeted it. Thanks for getting things moving again!

Review 85 (2019-03-15 - Rating: 5)
Miles came out and did a great job fixing both the toilet and sink. He was very quick and double checked everything and cleaned up, I could not ask for better service; this is the second time I have used them and have been very impressed. Roto-Rooter rooter’s prices seem very reasonable thank you very much.

Review 86 (2021-04-07 - Rating: 5)
Service technician, Bill Bracken, was very personable, professional, and willing to promote good plumping practices during his scheduled appointment. He delivered a recommended product I ordered and thoroughly reviewed its application with me. I preferred to use the product myself although he offered, without charge, to apply it. Bill provided several excellent suggestions on household procedures and maintenance that will help prevent plumbing issues in the future. I appreciated his time in providing experience and professional advice on operation of my septic system.

Review 87 (2018-06-11 - Rating: 5)
I appreciate that they are open 24 hours and dont charge more for late night visits. They arrived a tad bit later than originally expected, but were very communicative throughout, so it wasnt a big deal. Although I will need a septic specialist for my issue, Casey did everything he could to help. He was friendly and he thoroughly explained what needed to be done. I would definitely call them again for plumbing issues.

Review 88 (2022-04-29 - Rating: 5)
10/10 would recommend. Called Roto-Rooter for problems with an old Bradford White water heater. William and Joseph from Roto-Rooter really went above and beyond.Our old water heater was leaking and the units thermostat was broken. Ultimately we needed an all new water heater. We thought our old water heater might still be under warranty, so we called to verify. Bradford white initially stated that they would only partially cover certain parts on the water heater... William offered to speak with the warranty agent from Bradford White. He went stepped up on our behalf and managed to ensure the entire unit got covered under the warranty. This is not the usual level customer service experience from many companies today.Not only did they work with warranty, but they were able to go out and get a brand new water heater same day. They were back within an hour, removed the old water heater, and installed the new one. Our only cost was the labor. William and Joseph are hands down THE BEST people Ive interacted with for any home repair, since becoming a home owner.

Review 89 (2023-02-02 - Rating: 5)
Had Roto Rooter out to replace my leaking garbage disposal. My technician Ben did an excellent job, was very knowledgable and professional. Would recommend to anyone who needs repair 10/10

Review 90 (2022-02-16 - Rating: 5)
Best plumber I’ve ever worked with. John was professional, fixed our issue quickly, gave me some additional tips, and even provided some flexibility in pricing. Glad I called Rotor Rooter and that they’ve got John on their team!

Review 91 (2019-09-12 - Rating: 5)
Scott was my RR technician and he did an outstanding job. My house was built in 1965 qnd the system has many of the quirks that go along with an older home. I had a root build up in the septic mainline leading from the house to the first tank. My own efforts could no longer restore flow. Though access was easy through the tank cover to the inlet pipe, we did not know what might be upstream. Scott and I talked about the situation (I have a very good understanding of my system), he got his machine off the truck, and in less than an hour he had restored flow to better than its been in years. He also recommended additional steps to take to ensure I wouldnt encounter future root clogs as frequently. I am ludicrously happy with his work, professionalism, willingness to listen as well as provide information. An all around great tech, and should I need this done again I would not hesitate to request him.

Review 92 (2019-03-15 - Rating: 5)
This was my first experience with this company and I was very impressed. I made my appointment online and received a call the next day as expected. The receptionist let me know what to expect as I didnt know anything of the pricing. She said that a service technician would arrive shortly to give me an estimate and I could turn it down if i wished at no cost to me. The service technician arrived introduced himself as big Bill, he explained everything to me clearly about my problem. I took the offer and he had it fixed in no time. He even applied a coupon code for me for a 10% discount which helped a lot. I will definitely come back if i have any other problems.

Review 93 (2020-08-03 - Rating: 5)
Great experience! Tim was a stand up guy, as well as,and just as important- aprofessional. Tim was kind enough to take the time to explain to me the problem, and was able to resolve my issue quickly and with no hesitation. I am grateful for his work and service, and should I ever need further assistance with plumbing issues I will definitely contact Roto-Rooter and Tim. Highly recommend!

Review 94 (2022-01-27 - Rating: 5)
Alex was amazing. He was prompt, got me a quote within minutes and installed the water heater within just a few hours! I appreciate his hard work!!! Would definitely recommend Alex & Roto- Rooter in the future.

Review 95 (2021-08-26 - Rating: 5)
Our technician Gio was extremely courteous and helpful. He was thoughtful in his explanation of the problem and performed the work expeditiously and solved the problem skillfully and was able to explain the scope of the work so that I understood everything.I will be happy to provide a positive reference for your company.

Review 96 (2021-08-20 - Rating: 5)
Gio came out to unclog a drain that was backed up. He was super friendly and polite and very professional and quick. He was knowledgeable and very courteous and patient. We will definitely use them again

Review 97 (2021-09-06 - Rating: 4)
Aman and a new recruit were here to fix a pipe that was in a tricky location. They cut the wall and bad pipe away and installed a very nice coupling. He was very polite and professional. The downside is the prices are fairly high for the time worked, but he was nice enough to discount some of the parts and fees. Sometimes in an emergency situation you have to pay for the experience and knowledge too. I would recommend them for people who can afford it, or for those in dire need of plumbing repairs. I give them 5 stars for the professionalism and job well done, with a warning about the prices.Edit: Roto-rooter also engages in review manipulation by asking customers to give positive reviews for a chance to win all of their service charge back. When you read 4 or 5 star reviews on this, keep in mind that many of these people believe that theyll win. Look for the reviews that mention the employee by name. That said, their service was decent so it earned at least a 4-star, but their deceptive practices for review manipulation definitely removes a star.

Review 98 (2022-02-28 - Rating: 5)
Gio helped us out with a clogged main line. We needed help quick and he was able to come out right away. He was patient, friendly, explained everything to me in terms I could understand, and got the job done quickly and efficiently. I highly recommend you call these guys (especially if you are lucky enough to get to work with Gio!)

Review 99 (2019-03-05 - Rating: 5)
Came to install a new toilet wed bought as well as unclog a different and gave us a very fair price. They were very professional and friendly and timely, including a courtesy call when they were headed our way. They discovered some water damage during the toilet installation and even spoke to our insurance for us about it to make sure that we would be covered and help start a claim to fix to the damage! Will definitely be using for future plumbing needs, definitely recommend.

Review 100 (2022-03-09 - Rating: 5)
Giovanni was excellent today. We appreciated his prompt arrival, thorough work, and how he gave us all of the information we needed to make our decisions. He answered all of our questions very patiently. We’re really happy he was the one to help us this morning. Thank you Gio.

Review 101 (2019-04-01 - Rating: 4)
John was our plumber and he was awesome. Professional, polite, on time, helpful and informative.. just feel like the prices are extremely high.. and the 69. Fee for assessing job. Rediculous.. my experience was great because of John and felt he did a wonderful job..

Review 102 (2020-08-04 - Rating: 5)
Aman was incredible and took care of our leak right away! He even went out of his way to fix an added issue with a toilet that was unexpected, saving me another hassle later. Strongly recommend them for quick plumbing repair and professional service. Outstanding job!

Review 103 (2019-02-01 - Rating: 5)
Giovanni was awesome!! He called me back immediately and was promptly over to our house. He figured out what the problem was and fixed it. He also alerted us about some other issues to look out for and we were greatly appreciative of that. Will definitely call them back for our other plumbing needs.

Review 104 (2021-02-02 - Rating: 5)
Doc was our professional plumber today. We were very impressed with his competence and his abilities. He diagnosed our situation, ran to get a part and fixed a problem we didnt realize we had.As a U.S.Army, disabled Veteran, I am not able to get on the floor and perform plumbing needs. It is a blessing to have trust in the person working on home repairs.As a plus , I was offered a Military Discount.We would like to have Doc come next time we call for help from Rotor Rooter.We were Very Pleased with todays work.Thank you!!P.S. our only problem was the $600.00 price tag...when asked ( 5 calls later) was not the work, but the Distance the plumber came, another County. We thought we were getting a local person. Be cautious about where the technicians are coming from. We did get a $200.00 reduction! Yeah! Disabled Veteran on fixed income from pension. TJBDr. & Mrs. Tim Byron

Review 105 (2019-09-19 - Rating: 5)
We couldnt use any of our toilets or sinks over Labor Day weekend and Im 8 months pregnant, so basically my worst nightmare. We called Roto Rooter and Cliff was to our house within 30 minutes. He had the problem fixed within an hour and did a incredibly thorough job. Such a nice and professional guy as well. The best part, we were not charged extra fees for it being a holiday/after hours. We will call Cliff for any future needs!

Review 106 (2018-04-13 - Rating: 5)
John was fantastic! The work was done quickly and he was super friendly and hardworking. The price was told to us and he was able to get the work done below the estimated price! Definitely going to call Roto- Rooter for any future plumbing issues. GREAT WORK!!

Review 107 (2021-03-09 - Rating: 5)
The technician came out late on a Saturday afternoon within 3 hours of our call. Unfortunately the issue was more than they could fix, but they did correctly diagnose the problem. This does come at a price: they charged nearly $500 to attempt to snake our lines (which took about 30 min) although they did also offer us a discount on the future work that needed to be done. Given their responsiveness and professionalism, I would call them again despite there being cheaper options.

Review 108 (2022-02-17 - Rating: 5)
Bill arrive early than appointed time by approx. 10 minutes. What a welcome surprise. He was courteous, informative and very relatable. He informed us throughout the entire process on what was happening and what needed to be done. When the job was completed, he was a wealth of knowledge for future preventive maintenance remedies. Very pleasurable experience.

Review 109 (2019-02-16 - Rating: 5)
Jesse McClane #2101 came to our house today to clear a plugged bathtub and sink. He was extremely pleasant and polite. He explained to us what he was doing and was very knowledgeable. He was able to fix our problem in an appropriate amount of time. He said he was a little concerned about the bathtub. He explained the 6 month warranty to us. Explained the bill to us also which was a reasonable amount. We are grateful he was, we hope, able to fix the problem completely. He also left the bathroom clean.

Review 110 (2021-06-02 - Rating: 5)
I had a seriously clogged drain so my landlord contacted Roto-Rooter and they were able come out on the same day. Scott C was awesome! Very professional and courteous. He got the job done in no time. I highly recommend Roto-Rooter services.

Review 111 (2022-04-25 - Rating: 4)
Although I specifically indicated I preferred a technician who was Covid vax’d, a non-vax’d technician was dispatched to my home. Otherwise, this review would’ve garnered 5 stars.That being said, Scott was very respectful of my health concerns and kept his physical distance, as well as kept his mask on most of the time. Scott and Paul (who was vax’d) were very patient with my questions, and answered them as clearly and concisely as possible. Both technicians were respectful of my home and professional in their behavior.

Review 112 (2022-02-02 - Rating: 5)
I’ve used several plumbing services over the last few months and hands down these guys were the best. Cole, was the individual who provided me service. He was very informative, systematic, practical and it helped me make a well informed decision to fix my problem at the best price possible.

Review 113 (2021-09-09 - Rating: 5)
Rich was an all around amazing guy!! He showed up full of jokes and ready to help us figure out our problem. He showed real concern after having 3 other companies come out and tell us they couldn’t help us with our digging, he just came out and fixed it like it was easy!! We are really grateful, thank you RICH and rotor rooter!

Review 114 (2021-11-27 - Rating: 5)
Rotor rooter has a great call center. They answered quickly and got the repair scheduled promptly. Giovanni was on time and very professional. Thanks for taking that root ball out of our sewer line.

Review 115 (2019-03-04 - Rating: 5)
Booked my appointment online Sunday night and they showed up on Monday morning. The plumber who came was very nice and knowledgeable. He was in and out in no time. No mess left behind. Easy payment method to finish out the job. Pleasant experience all around

Review 116 (2019-02-06 - Rating: 5)
Jesse (#2101) did an amazing job. He explained the pricing clearly. Anticipated the problem, proved it with his camera, and then unblocked it for a price comparable too the average. He also clearly explained the long term fix. It seems our last two plumbing visits from others were likely this same issue and no one other than Jesse figured out the underlying issues. Very satisfied and grateful.

Review 117 (2021-11-30 - Rating: 5)
Scott C was amazing!! I took my pipes under my kitchen sink apart to unclog them and could not put pipes together. Scott put my pipes back together, added washers and let me know what else I needed to have repaired down the road. He was professional, informative and answered all my questions.

Review 118 (2020-08-03 - Rating: 5)
The front office team and Ruben are wonderful! Ruben arrived just when the front office said he would. Putting on booties and wearing a mask, and after I showed him the shower, he let me know what he would be doing. I signed the consent form and he brought in the electronic snake. In less than 45 minutes he was done! All of the clogs were removed and my shower drains again! I will use Roto Rooter again if I ever have any drain problems. Thank you!

Review 119 (2022-04-27 - Rating: 4)
I had the pleasure of meeting two very professional operatives who were quite knowledgeable in sharing their expertise with me. 4/25/2022 William and Joe came into my home to see about our homes problems.4/26/2022 they installed a new water heater, two toilets, lav valves, and a kitchen valve.With each task they came upon additional issues. They stumbled upon a minor gas leak from an untightened closure, A dishwasher supply line leak, a covered flange while installing one of the toilets, sediment in the lav valves, a broken shower diverter stuck too far in pipe, and suggested a repipe down the road. Price in parts and labor were mid-range.So yes, I would recommend this company as well as William and Joe.

Review 120 (2019-03-03 - Rating: 5)
Was pleased at how quickly I got response, talking to a live person from the start, from time I called until problem resolved less than 3 1/2 hours. I might add that Fernando Prieto was in a community over an hour from here at the start of that time. We were kept in the loop about arrival by phone and email. Great communication, quick, courteous, efficient, and left the area he worked cleaner than it was before. Discounted price when coupon was mentioned and left us a plan for prevention in future. I also would like to say I called a local 24 hour plumbing service twice before finding Rotorooters number...they still havent returned my call, its now the next day. Ive made a note to never call THEM again! It may cost a bit more to use Rotorooter but its worth it! Thank you Fernando!

Review 121 (2019-07-29 - Rating: 5)
We had Sam and Patrick Chernut (217 branch, 4947 tech) come to our house after waking to a flooded bathroom. They were here within the hour and were proactive and reassuring in this stressful situation. Patrick helped us call our insurance to be sure they were given all of the right information to get the process started which was helpful since this was our first. Sam quickly stopped the problem and within hours replaced our valve and toilet.Highly recommend!

Review 122 (2022-03-13 - Rating: 5)
Never fun, but had a back up on a Saturday. Roto Rooter was the only plumbing company that answered their phone on the weekend, and had a tech out in 30 min. Giovanni did an excellent job explaining everything and getting everything cleared. Thank you

Review 123 (2017-12-18 - Rating: 5)
Just had the nicest Technician come by. He had to put up with a grumpy dog that growls at men and and a grandfather who was asleep. He was so professional and kind. He assessed the situation quickly and was gave us a price quote right away. I was thrilled at how reasonable the prices were. He completed his work so quickly and he even did it as quietly as he could not to wake my grandfather who has been battling some serious health problems.I would suggest these guys any day of the week for services. And when they say 24 HRS. They mean it. They came by after 10 PM on a Sunday. That is Really Cool!

Review 124 (2021-08-17 - Rating: 5)
The pipes at the house weren’t draining and so I called roto rooter. Gio and Jason came out and quickly unplugged the drain and found the root cause. I was impressed with their expertise and professionalism. If I need plumbing assistance in the future I will use their services again.

Review 125 (2019-03-15 - Rating: 5)
Awesome, quick service. Drew Everett did a fantastic job doing disconnect plumbing and gas appliance, prepping the work for my countertop replacement project. 5 start service, great price, 100% recommend.He also came back fo a second time, doing the reconnect plumbing and gas appliance, also for a great price. 100% recommended.

Review 126 (2017-08-13 - Rating: 5)
After trying to fix our clogged drain from our washer most of the day we broke down and called Roto-Rooter about 4.00 on a Friday evening. The woman who answered the phone was patient with me and said we could have a service technician to our house by 7:00 that evening. About 5:30 they called us back and asked if they could come sooner. The technician arrived about 6:00 and went to work fixing our clogged drain. He was kind and patient and explained what had probably happened. He also said that we could not have fixed it with the household tools we had. This made us feel better that we we really did need help to fix our problem. He cleaned up his work and wished us luck and told us that his work was guaranteed for 6 months. It was a big relief that our washing machine was working once again!Debbie

Review 127 (2019-02-22 - Rating: 5)
I was able to have someone scheduled to come over to install a new toilet for me with just one call and they they were able to finish it within the very next day. They didnt give me an estimate though over the phone as the person didnt seem to know too much about the service rates. But overall it was fast and good service.

Review 128 (2018-03-05 - Rating: 5)
My drain was clogged and I submitted a request via their website. I got a confirmation email quickly. They called and asked if I was available sooner then my requested time because they had techs available. Very helpful. The tech freed the clog and recommended scoping the drain to make sure everything is okay. I scheduled a scope but the truck broke, they call me right away and we rescheduled. Roto-Rooter worked with my schedule pain free to get a scope tech out and take a look at the drain. Everything worked out great and I will recommend Roto-Rooter to a friend if they have drain issues!

Review 129 (2021-10-17 - Rating: 5)
The office staff as well as Giovanni, who did the work, were all professional and friendly. Giovanni arrived on time, gave a clear quote for the work, and was diligent about getting the problem (clogged sewer line) resolved. He cleaned up the mess before considering the work completed. No surprise charges.

Review 130 (2018-06-07 - Rating: 4)
Kenny was great.....sticker shock at the price though. Would have appreciated a detailed receipt. Im very curious how much pulling and setting the toilet was as I could have easily done that myself! also the guy that took my request could not even ballpark the cost which was annoying. All in all did what I needed but the cost WOW they got you where they want you when your backed up in the plumbing department. Thank you for getting me back up and running and I love the 6 month warranty! I will call again if needed.

Review 131 (2017-03-15 - Rating: 4)
After noticing that one of our rooms had wet carpet, we immediately called Roto Rooters to help us, and they were able to identify a small pinhole leak in one of the pipes in the wall. They were very professional and helpful, making it especially easy since they were able to work directly with our insurance company. The only reason why Im not giving 5 stars is because they did not arrive at the time they said they would. We waited several hours before they came.

Review 132 (2021-07-05 - Rating: 5)
Thank you Gio and team for coming out today and getting my plumbing back up and running.The drains were backing up, they came out same day, were curious and professional, explained the up front pricing and went to work. Drains are now working and thanks to the camera and locator, I know exactly where the problem area is.To anyone considering this company: Yes, at first it seemed a little pricy, but I consider it worth it since: 1) they came out the same day, 2) would not have charged full price if they didn’t fix the problem, 3) and because of the camera and locator I now know exactly where the underground mis-aligned pipes are that are causing this issue. This will save me lots of future digging.

Review 133 (2022-04-25 - Rating: 5)
Blake came out within a few hours of calling on a Sunday night. He unclogged our main line very quickly. He was very professional and a nice guy. He definitely saved us! Thank you Blake!

Review 134 (2019-07-24 - Rating: 5)
I was soooo very pleased with Roto Rooter & their repairman Frank who fixed my drain.. he was so pleasant, professional & funny! I had not been able to use my washer for a couple of weeks due to the drain being plugged up, grrrrr! The price was reasonable & there was no estimate cost like many others! He came the same day I called & right on time. After he cleared the drain, he told me I had a 6 month warranty!! Very pleased that I called Roto Rooter!! I thought they would be more expensive than other plumbing outfits but actually they were quite reasonable.. Frank deserves a raise for his professional & pleasant job! Thank you Roto Rooter!!!

Review 135 (2022-02-18 - Rating: 5)
Alex arrived and was respectful. He examined the plumbing problem. He explained to my wife and I the problem and what repairs were needed. Alex replaced the broken pipes, and conducted tests to ensure the repairs were completed. Alex stayed very late to ensure our plumbing issues were resolved.

Review 136 (2022-02-25 - Rating: 5)
Placed a call on Thursday to main call line and expected it would take quite some time before hearing back. I was wrong! Next morning, Giovanni called me and was on-site to help me assess our situation! It only took us a short time to figure out where my issue was in the pipe/conduit. Gio was incredibly helpful and thoughtful to resolve my problem. I would highly recommend Roto-rooter and especially Gio!

Review 137 (2017-06-28 - Rating: 5)
The gentleman that came to my place to repair my bathtub was very respectful and did everything perfectly and in a timely manner. He even made sure that the bathtub was clean after he finished which I didnt expect at all. I will definitely use them again and recommend the company if anyone ever needs a plumber.

Review 138 (2022-01-28 - Rating: 5)
Alex came over and was very honest courteous and extremely professional. He worked extremely hard and he have us up grades because he cares about his customers. I will use Alex every single time I need help with plumbing issues.

Review 139 (2018-05-25 - Rating: 5)
Frank and Paul did a great job, kept the work area clean. They cleared the drain and Frank advised me how to keep the drain lines clean and possibly prevent future clogs. When I called to make the appointment, the receptionist was unable to give me their base price, said the Technician would evaluate the project and then give me an estimate. With no fault to Frank, he told me what the base price was $$. So I figured that the receptionist could have told me that.

Review 140 (2021-11-16 - Rating: 5)
Scott C. was our professional to come in and help. He was very very helpful with the work we needed done. His work took about an hour and a half, and after he explained what he did and why. He was very detailed and polite when explaining his work. Scott C. is the guy you want to call!!

Review 141 (2021-07-12 - Rating: 5)
Roto-rooter had someone on-site to help my tenants within an hour of calling. Gio was our technician and was incredibly thorough. Knowing that I was the land lord he kept me in the loop with phone calls and sent videos from where the roots were in the pipe, to where they were marked for repair outside the house. He was very informative, kind, and thorough.

Review 142 (2019-03-17 - Rating: 5)
William was extremely professional and experienced. Our outdoor faucet was leaking from behind the wall, and is not easily accessible from inside. He knew what the problem was right away, and told us straight the options for fixing it. Also appreciate the free advice on maintaining our aging water heater.

Review 143 (2019-03-11 - Rating: 5)
Marcus did a great job. He repaired my toilet by replacing the insides of the tank, fixed my leaky kitchen faucet and installed a new instant hot water tank under my kitchen sink. Very knowledgeable and personable.

Review 144 (2019-01-21 - Rating: 5)
Jesse was great!! Hes very friendly and professional, even explained the situation to me. I called for same day service and he was here within 2 hours of my call. Id definitely recommend Roto-Rooter!!!

Review 145 (2016-11-25 - Rating: 5)
They responded very quickly after I called to request service and came the same day. The plumber was very polite and kind. He replaced our disposal and helped explain how to maintain it. I will use them again and recomend them to friends and family.

Review 146 (2024-06-25 - Rating: 5)
Jesse was amazing! Very informative and knowledgeable about my plumbing issue.

Review 147 (2022-03-16 - Rating: 5)
Aman Armin did a fantastic job and was very professional! He explained what needed to be done and what my options were. When he finished he explained what he had done and how to clean the p-trap in the future. He also explained what he did to get my outdated plumbing up to code. Not only will I recommend him, I will request him in the future!

Review 148 (2019-09-29 - Rating: 5)
Rich (3257) came to my house to help with a back up. He showed me every thing and made me fill at ease with all the work getting done he was really nice and easy to talk to. Rich had to bring Simba (4117) in the next day. got a temporary fix and scheduled for the next tech to come in. I was every pleased with all the work done so far. I would call again if I needed to. Rich is going to check on use though the whole job and that makes me fill more comfortable. thanks Sheri

Review 149 (2021-10-16 - Rating: 5)
Gio came out on a Saturday. All our drain lines were backing up. He was very friendly, (had been vaccinated), and observed all healthy and cleanly protocols. I opted for camera follow up to ensure the problem was solved and it’s a good thing I did. Gio discovered that a drain tie in to the main drain had been installed wrong, allowing a build up of stuff. Happy to know that after it’s plumbed right the build up will never occur again. Gio was professional, easy to work with and very informative. My wife and I definitely recommend him.

Review 150 (2021-10-12 - Rating: 5)
Scott installed a replacement faucet for the one that was leaking in our kitchen. It was not easy! But he persisted and did a very good job. He was polite and thorough. And he left the area clean.

Review 151 (2019-03-18 - Rating: 5)
Aman did a professional job in a timely manner. He performed major repair work for us last September and just finished some additional work for us today and I specifically asked for him because of his great attitude and professionalism. You have a great employee. Thanks!

Review 152 (2019-02-16 - Rating: 4)
Scott, The person who came to my house was great. Professional and effective. However, getting him there was more complicated, somehow my dispatch ticket was misplaced and the company was a no show on the original day. Also while a camera view of the problem spot is supposed to be included in the $450 site visit I was told it would be an extra $250 to do mine because it requires a smaller camera. That was disappointing.

Review 153 (2021-11-18 - Rating: 5)
Ben was very pleasant to work with. Very generous and respectful. He was very patient with explaining what work he was going to do to make sure I understood completely. Would highly recommend Ben into your household for plumbing work. Thanks!

Review 154 (2023-06-14 - Rating: 5)
D was so helpful and kind, a joyful person. He has a wonderful humor and worked quickly. God bless him, he also left the toilet beautifully clean!He is a treasure 😘

Review 155 (2020-08-09 - Rating: 5)
Had a really bad clog in the kitchen sink garbage disposal. Tried everything to get it unclogged myself and only made a bigger mess. After a quick search I found Roto-Rooter and 45 min later Florin was at my door. Florin was very professional and you could tell he took pride in his work. As someone who also works in the trades this is what separates the hacks from the professionals. Florian took great care in laying down a tarp and protecting the floors while performing his work. He was able to locate and remove the blockage in under 30 mins. I couldnt be happier with the professionalism and quality of work.

Review 156 (2016-10-10 - Rating: 5)
The technician came out and immediately knew what my problem was. He was kind and understanding, even when his line was stuck in my pipe due to a root ball. He setup for the water damage assessment team to schedule an appointment and setup for a scope to come the next day. He really put me at ease.

Review 157 (2022-02-17 - Rating: 5)
Allan Kent did a great job. He was skilled, and cheerful. My need was urgent and they sent him right away. I am grateful for his good work.

Review 158 (2018-05-16 - Rating: 5)
I had Casey from RotoRooter come over and help fix a problem with the pipes not draining. He was amazingly professional and kind and got the problem fixed without any issues. He was informative and upfront, answering all my questions and taking the time for me as a customer. Thankyou for the amazing help.

Review 159 (2018-04-14 - Rating: 5)
We had Patrick come to our home last night. He was extremely per professional and made all efforts to solve the problem we had. It turned out that the blockage was farther out than the length of the cleaning tool he had but made arrangements to have a Jet service from Roto Rooter visit us today. Patrick did an exceptional job cleaning up after the work her performed and Im expecting to see the technician with the Jet cleaner arrive this afternoon. Thanks Patrick!

Review 160 (2020-08-21 - Rating: 5)
Bill was super friendly. I had a good vibe the minute he introduced himself. He worked quickly and efficiently. Explained clearly and in terms we could understand what he was doing. Gave us a quick lesson on prevention. Answered all our questions. Thank you!

Review 161 (2021-07-26 - Rating: 5)
Scott Chakos did an Outstanding Job repairing our outdoor facet. Very Professional and explained every detail of what he was doing. We will definitely use your Services again.Thanks.AL Williams.

Review 162 (2021-02-16 - Rating: 5)
We were helped by Aman. He was very informative and thorough fixing our clog issue between our kitchen sink and washing machine. He followed covid 19 protocol wearing ppe with a mask at all times. Im happy with the service and the result.

Review 163 (2022-03-07 - Rating: 5)
It was a gnarly clog but no match for Jesse, my Roto-Rooter plumber. No extra fee for service on a Sunday morning, 6 months warranty on all work, and I got to use a coupon from their website! Second time using RR and not the last.

Review 164 (2021-08-05 - Rating: 5)
K. Kim arrived on time, was smart, professional and explained every component of diagnosing the problem very well. G. Gradinaru and Joey took us through all the technical steps to get the job done including house to street diagnosis, permitting & excavating and was available at the times we needed and very professional. William Pucylowski kindly advised us on clean up and repair. I would definitely recommend Roto-Rooter Seattle again.

Review 165 (2021-07-28 - Rating: 5)
Mr Scott Chakos showed up to my house on time. He explained everything that he was going to do and every thing that he completed. He made great suggestions that I took heed to. His quote was on point and his professionalism was above and beyond. I will now be a lifelong customer. Thanks

Review 166 (2019-03-19 - Rating: 5)
Frank saved the day! Initially he was unsure if he would be able to clear our clog but he continued to communicate what was happening and he didnt give up. Friendly guy, great work ethic. Frank our office owes you and RotoRooter a big thank you!

Review 167 (2019-04-05 - Rating: 5)
GREAT service, Bill was very kind and the service was great! He fixed our garbage disposal very quickly and gave us some great tips to do in the future. Great pricing too I would definitely recommend and use again if needed!

Review 168 (2019-02-20 - Rating: 5)
Called RotoRooter to deal with a slow moving kitchen drain and after cleaning it out, discovered that the galvanized pipes were corroded and needed to replaced to match the rest of the house with ABS plumping. They sent plumber the next day to replace the pipes and he was very professional and thorough. He was able to replace the old plumbing with minimal damage to our existing walls and ceiling. I would definitely hire them again for any emergency plumbing job.

Review 169 (2019-03-26 - Rating: 5)
The entire experience from the initial consult on the phone, callback for details and assignment of a plumber were outstanding. Roto-Rooter is a business oriented company that places customer service and professional standards at the forefront and cornerstone for success. The technician (Curt) was proficient, knowledgeable, and fast!! The process for resolving the broken garbage disposal was resolved within an hour. The turnaround time from notification for assistance to repair and placing back in operation the garbage disposal was two and a half hours! That is great service!! I would recommend this company for any business related items regarding plumbing issues. I will definitely keep them in my rolodex for future business and references. My warmest appreciation and regards to Curt and the Roto-Rooter team!!

Review 170 (2018-05-07 - Rating: 5)
5/6/18 We had a reoccurring blockage of the toilet/bath drain. Ticket invoice 20111392 was handled by Peyman Arjomandi shortly after being called in. This time it was plant roots and he suggested repairs that would prevent the problem from happening again. Because the companys work has a 6 month guarantee there was no charge for the visit. Mr. Arjomandi also corrected a problem with the newly replaced toilet tank mechanism. He was prompt and courteous, made suggestions and answered any questions we had. I would highly recommend him.3/21/18 Ticket invoice 217-20136939 was called in after 8:00 a.m. and responded to just after noon the same day. A representative from Roto-Rooter called midway through the wait time to give an update on arrival time, and then again to let us know we were the next stop and that Sam D. was on his way. We are happy with the efficiency and care taken when clearing our tub and toilet drains. Sam went the extra mile to do some minor repair/replacement of the toilet tank mechanism. He was very professional and cleaned up the area well once the job was completed. Sam also gave some tips and product to keep our drains operating smoothly.

Review 171 (2022-02-28 - Rating: 5)
We had a clog 50 ft deep in our pipes causing 2-4 inches of water in the basement . They sent someone just about an hour or less after I called and cleared the drain. Our plumber Gio was exceptionally helpful.

Review 172 (2019-02-01 - Rating: 5)
We have used Roto-Rooter in the past at a previous home we owned and had good results. When we had a drainage/backup problem at our new home we contacted Roto-Rooter again and once again have had excellent service. When calling there was no long wait on hold and the person I spoke with was friendly and courteous. I must give kudos to Florin Regus,#2664 the service representative. He was friendly and courteous, fixed our problem immediately and went above and beyond when my husband asked him about another problem we were having...he fixed that also. I will definitely recommend Roto-Rooter to family and friends if they ever have a plumbing/drainage problem.

Review 173 (2020-08-08 - Rating: 5)
Professional & helpful! Nothing but good experiences with multiple employees, including Joe, Sam, Patrick, and others after several calls over past couple years relating to kitchen remodel (& fixing issues caused by other plumbers & contractors). Would definitely call again and reccomend.

Review 174 (2022-04-14 - Rating: 5)
Scott was.very informative about what needed to be done and thoroughly went over the options and prices for the work. The end result is our bathtubs and sinks have flowing water again. I would definitely recommend.