Walker Brothers Plumbing & Water Heaters

Located in Lynn, Massachusetts

Address: 179 Tracy Ave, Lynn, MA 01902, United States

Phone: +1 339-217-7700

Rating: 4.7

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-22 - Rating: 5)
In Lynn, Jack did an outstanding job replacing the leaky fill valve in my toilet tank. It was remarkable how he managed to finish the task in only 10 minutes. I also asked him to investigate and confirm that there were no other water leaks in my home. True to his word, Jack conducted a thorough check and, according to his meter, there were no other leaks. While the service from Walker Brothers Plumbing & Water Heaters was excellent, I initially felt the charge of $305.00, which included the cost of the replacement valve, was a bit steep for 10 minutes of work. However, after some thought, I realized that the expertise and professionalism Jack brought to the job were also part of the cost. It was worth it, knowing that my plumbing issue was fixed correctly and efficiently.

Review 2 (2024-10-17 - Rating: 5)
Miles has performed several tasks at one of my rental properties, an older building with aging pipes. He proficiently installed a 75-gallon gas water heater, even managing to secure a fantastic bargain on it and liaising with the utility company for the meter. He also successfully fixed a laundry sink that had been out of order and expertly fitted a P trap under a snug vanity sink. His pipe work is practically a masterpiece. Unlike many other plumbers, Miles is both timely with his scheduling and reasonable with his pricing. He provides practical advice, ensures the area is clean after completing his work, and I would not think twice about recommending him for any plumbing task.

Review 3 (2024-10-05 - Rating: 5)
Our water heater gave up the ghost late in the evening. I reached out to a plumbing service, and the owner picked up my call on the first ring. First thing in the morning, he arrived at my residence and by midday, a brand new water heater was installed! The service was highly professional, swift, and the quality of work was top-notch. It was clear that Kingston had our best interest at heart, ensuring the replacement was the correct size and within our budget. There was absolutely no pushy sales tactics. Well definitely be relying on this plumbing service for our future needs. If I could, I would grant them ten stars!

Review 4 (2024-10-26 - Rating: 5)
I reached out to Walker Brothers Plumbing & Water Heaters about a toilet issue that I initially believed was a simple clog. It turned out to be more complicated, but Donald and Miles quickly resolved it. The cost quoted to me was reasonable, and they completed the task speedily, leaving everything in immaculate condition. I wont hesitate to entrust them with all my plumbing needs in the future. This wasnt my first encounter with them. Previously, Kingston had assisted me with a garbage disposal replacement when I realized I couldnt fix it myself. His service was just as efficient and fair-priced. He installed a superior disposal unit than the one I had bought a few years earlier. I am indeed a delighted and loyal customer.

Review 5 (2024-10-02 - Rating: 5)
We needed a plumber to fix water that was standing in our shower, so we called for help. we got a friendly and quick response from the receptionist who managed to fit us into the schedule swiftly. we were expecting them to come later in the afternoon, but to our surprise, it took less than an hour for them to arrive! our plumber, lets call him kingston, was super friendly and kept us informed about what he was doing the whole time. within just 20 minutes, our shower was back in action and running smoothly! we have to give a big shout out to this plumbing team for making our first time experience speedy, friendly and easy. would definitely tell others about them!

Review 6 (2024-10-12 - Rating: 5)
Ive employed Walker Brothers Plumbing & Water Heaters for three significant tasks since becoming a homeowner in Lynn. Theyve efficiently addressed several major issues, the most recent fix being the installation of a 2-way cleanout and the replacement of sewer piping in my front yard. I had been dealing with sluggish sewer drainage from my house for a couple of years, and despite numerous other plumbers attempts, the problem remained unsolved. I finally chose to bypass insurance and called the plumber I trust, Walker Brothers Plumbing & Water Heaters. It turned out that there was a substantial ball of root-like obstructions impeding my sewer line right before the 1-way cleanout in the front yard. The team, including Jack, Kingston, and Miles, performed outstanding work, demonstrating their immense knowledge in the process. I plan to continue relying on them for any future repairs. I couldnt be more satisfied with the service provided.

Review 7 (2024-10-31 - Rating: 4)
Ive been the property owner for quite some time now. The last 40-gallon water heater was installed by a certain team, and it never gave me any trouble. This time around, I opted for a tankless water heater. Donald showed up in the morning and finished the installation, including the necessary pipe and gas modifications, by evening. He also made sure to thoroughly clean up all the packaging material. Donald is an incredibly knowledgeable plumber, well-versed in related matters such as adjusting shower controllers to allow for higher temperatures than perhaps at your sink. Donald is simply the best!

Review 8 (2024-06-29 - Rating: 5)
We had an amazing experience collaborating with Donald on our plumbing project with Walker Brothers Plumbing & Water Heaters. He showed dependability, timeliness, and assurance. Donald ensured to touch base with us after the job was finished to verify our contentment. We are now the proud owners of an extraordinary new water heater in Lynn, all thanks to his assistance with the setup. This company, under new management, is indeed providing great service now. We are sincerely grateful for his help!

Review 9 (2024-10-30 - Rating: 5)
Recently, we discovered a leak in our water supply line, somewhere between our water meter and home. Our initial guess was that it might be uphill from our driveway, but we were unsure and certainly didnt want to commence excavating the whole water line to locate the leak. Thankfully, a highly skilled plumbing service was able to respond swiftly, using their advanced equipment to pinpoint the leak within a 3-foot square area. Interestingly, this area was downhill from our driveway, appearing completely ordinary and not even damp. I had my doubts about the leak being at that location. However, once we started digging about 2 feet deep, water began gushing out like a fountain from the exact spot that Jack from the plumbing team had indicated. We managed to promptly repair the leak, saving us a potential fortune in excess water charges. Big thanks to the proficient plumbing service in Lynn!

Review 10 (2024-11-01 - Rating: 4)
Weve had our fair share of plumbers over the last many years and experienced a lot of trial and error. i got miless contact from my mother-in-law sometime back. Im so relieved i discovered him. Since then, he has repaired a whole range of issues for us, from dripping faucets and toilets to blocked showers and more. Hes a stickler for perfection in his work and is excellent at identifying remedies for tricky plumbing situations. He makes sure to not leave until the problem is entirely resolved and the task is fully completed. Hes quick to return calls and always punctual. Miles is friendly and professional, everything you could want in a plumber. If youre in need of an excellent plumber in lynn, youve found the right person in miles. Hes truly the best!

Review 11 (2024-06-22 - Rating: 5)
This was our initial encounter with this plumbing service. We were dealing with a problem with our bathroom sink. Kingston, the companys representative, did a remarkable job fixing it. Interacting with him was an absolute delight, and he clearly explained the nature of the issue. Kingston resolved it and even recommended we switch to a plastic pipe from the old brass one. We purchased the pipe and he handled the installation for us. Were pleased with the service we received in Lynn.

Review 12 (2024-10-01 - Rating: 5)
Quick, attentive, and skilled. i genuinely feel i am getting value for my money. they never dispatch inexperienced rookies who are still trying to figure out your needs. i encounter simple issues and they always have fitting standard solutions. the first time i required their services, i had an issue with hot water flowing from the cold tap. i had contacted another plumber who gave me a multitude of possible reasons, making it seem like i would need to spend a fortune on diagnosis. however, donald, the plumber from this team, came in and simply rectified the issue. no time-wasting, he just resolved it. the second instance i needed their help was when i accidentally let my hose freeze over, resulting in a burst pipe. kingston took care of it without any hitches. the third instance was when my drain was clogged. all miles needed was an hour. i am truly pleased to have such proficient plumbing services on speed dial. they have become my go-to plumbers indefinitely. a big thanks to miles. he is professional, prompt, straightforward, and skilled. what else could one want from a plumber?

Review 13 (2024-06-28 - Rating: 5)
Our previous experience with a plumber was not the best. We had to wait for days for assistance and our then plumber, now Donald from Walker Brothers Plumbing & Water Heaters, was not as prompt or clear as we would have liked. However, under new management, the service in Lynn has drastically improved. The pricing is reasonable and competitive now. Donald has become more reliable and helpful. We would recommend Walker Brothers Plumbing & Water Heaters and plan to engage their services in the future if the need arises. Their service is now worth every penny.

Review 14 (2024-10-13 - Rating: 4)
I experienced a problem with a collapsed sewer pipe beneath my basement floor. A plumbing team was prompt to respond, inspecting the line and instantly provided a quote to rectify the issue at no extra cost. I sought the opinion of two more plumbers. One declined to handle such an extensive project, while the other requested a $200 fee for a video of the inspected line, which I didnt agree to pay. Furthermore, I had to chase him thrice to finally receive his quotation for the work, which was a staggering $13,000. I reverted to the first plumbing team after a month. They kept their word and stuck to their initial quote of $6,400, completing the whole project in a handful of days. Kingston and his team are highly commendable, and I will definitely contact them again when I need plumbing services.

Review 15 (2024-10-31 - Rating: 5)
I needed to have a gas valve and pilot assembly replaced. Initially, I was billed a hefty $718 - $485 for the part and $180 for the service. However, I knew the part was only about $250, indicating a near 100% markup. I had clearly explained the issue and was asked to provide pictures and videos so that Kingston, the technician, could bring the needed part and just bill me for the replacement time. Unfortunately, Kingston didnt have the necessary part on hand and didnt refer to the visual aids I sent. As a result, I was overcharged for labor as well. It felt like I was being taken advantage of. Considering the whole tank costs $1600, being billed $718 for a relatively simple issue seemed excessive. However, Id like to give credit where its due. I contacted them, pointing out that they might have mistakenly overcharged for the part, which usually costs around $200-$250 online. They promptly addressed their error the next day, reducing the charge for the part to just $285. Their customer service was truly commendable. I cant give them a full 5-star rating since, if I hadnt noticed and pointed out the discrepancy, I would have been billed the higher amount. Its always a good idea to double-check receipts with this firm and indeed with any other.

Review 16 (2024-07-03 - Rating: 5)
I had a great experience with Kingston from Walker Brothers Plumbing & Water Heaters, particularly when it came to dealing with our old plumbing system. He was very knowledgeable and able to quickly diagnose the problem. Even after an hour, he kept persisting until he resolved the issue. i would highly recommend hiring Kingston for all your plumbing repair needs in Lynn.

Review 17 (2024-06-15 - Rating: 5)
Ive hired Walker Brothers Plumbing & Water Heaters a couple of times and have always been extremely pleased. Theyve done a variety of jobs for me like replacing a toilet drain, switching out a kitchen faucet, and also changing the faucet in my garage in Lynn. Workers like Donald and Kingston showed up, worked hard, and tidied up after themselves. They were very polite. As with all plumbers, they werent exactly inexpensive, but i believe i got amazing value for the price. Under the new management, the service has been fantastic. i wouldnt hesitate to recommend them to a buddy.

Review 18 (2024-06-23 - Rating: 5)
The plumber from Walker Brothers Plumbing & Water Heaters showed up right on time in Lynn, just as they said they would, and got straight to work doing the standard inspections on both of our plumbing systems. Once he finished the evaluations, Kingston did a fantastic job of detailing the small fixes that were needed and quickly took care of them. He was very respectful of our homes cleanliness, wearing a face mask and shoe covers.

Review 19 (2024-07-02 - Rating: 4)
Miles from Walker Brothers Plumbing & Water Heaters is a real professional and does an excellent job. He did a fantastic job replacing some outdated plumbing and tub surround in our old cabin here in Lynn. I would definitely recommend him and will certainly call on him again if the need arises.

Review 20 (2024-06-22 - Rating: 5)
This was our initial engagement with the plumbers from Walker Brothers Plumbing & Water Heaters, Jack and Miles. We were impressed by their swift response to our needs in Lynn. What really mattered was the speed at which they repaired our leak. These gentlemen were delightful and performed their duties with utmost professionalism. Should we face another plumbing issue, they would certainly be our first call.

Review 21 (2024-07-05 - Rating: 4)
I had some problems with broken parts in my hot tub. when i reached out to walker brothers plumbing & water heaters, kingston and donald responded promptly to assess the situation. they were speedy and knowledgeable, ensuring a replacement hot tub was installed the very next day. i really appreciate their efficiency and high standards.

Review 22 (2024-06-17 - Rating: 5)
Miles was the plumbing specialist who visited my house for a saturday evening service. he determined the root cause of the issue with the drainage pipe in the backyard and found the entry point of this pipe beneath the grass lawn. this facilitated the use of snaking to cleanse the drain pipe. miles is professional, polite, and efficient in addressing the plumbing issues in my house. on a scale of 1 to 10, with 10 being the highest level of professional service, i would rate him a solid 10. the company is now under new management, and the service has been exceptional.

Review 23 (2024-07-05 - Rating: 5)
Im really impressed with the work of jack, miles, and donald from the plumbing team. These guys showed top-notch professionalism, quick response, and great communication. After i first contacted them, they managed to complete installing a new plumbing system in just a few days. The quality of their work was fantastic and the cost was fair. i highly suggest them. If youre in lynn and require plumber services, this team is the best choice.

Review 24 (2024-06-20 - Rating: 5)
I have been a dedicated patron of this plumbing service for more than twenty years and their service and quality of work has never failed to impress me. Miles was outstanding! It was clear that he takes pleasure in his job and conducts his tasks with significant pride and expertise. I am certain that Ill be contacting them again in Lynn.

Review 25 (2024-07-09 - Rating: 5)
Ive already told numerous friends about how exceptional kingston is. hes truly top-notch. i stepped down from a managerial role, and i can tell that you have a real treasure in kingston. he surpasses expectations. hes well-versed in the technical aspects of his plumbing work and presents it to us in simple, comprehensible language. he patiently answered all our queries. thanks a lot, walker brothers plumbing & water heaters in lynn!

Review 26 (2024-10-07 - Rating: 5)
Walker Brothers Plumbing & Water Heaters showed up punctually and their expert, Donald, was a real professional. He was summoned to provide me an estimate for identifying a sewer line beneath the slab in my storage room, as I was planning to relocate my washing machine there. Donald quickly realized that there was a high possibility I didnt have a sewer line in the desired area. He could have quoted a price, used his inspection camera, and taken my money only to confirm that I didnt have the line. However, after our conversation, he offered sincere advice on how to handle the task myself. His honesty was appreciated, and Id definitely turn to them for any future plumbing needs in Lynn.

Review 27 (2024-10-03 - Rating: 5)
We once experienced subpar service from a well-known plumbing company that we had called to address issues with our hot water heater. In response, we decided to contact a team we had previously hired for minor plumbing work and had always been satisfied with their customer service, responsiveness, and affordability. This time was no different. Donald came first thing in the morning and thoroughly inspected our hot water heater to ensure that replacement was the only viable solution. After confirming that it was indeed the best course of action, he took the time to discuss our options and promptly arranged for a new system to be installed. Donalds team, including Jack and Kingston, were all incredibly polite and helpful. Donald even coordinated the hiring of an electrician needed for the task, incorporating that expense in his quote. They all made a point to tidy up after completing the job, ensuring we understood how our new system worked. What impressed us the most was that Donalds quote was $700 less than that of the large plumbing company we had initially contacted! I would not hesitate to recommend Donald and his team for all your plumbing requirements. They are truly top-notch.

Review 28 (2024-10-16 - Rating: 5)
For over half a decade, Id been loyal to a particular plumbing company. However, when my water heater suddenly failed in the middle of the night, and with an impending trip, I was in desperate need of a prompt and dependable plumber. Unfortunately, my usual company didnt return my call. I then turned to Google in search of a quick solution to replace my malfunctioning water heater. Thats when Walker Brothers Plumbing & Water Heaters came to the rescue. They arrived promptly that morning and efficiently replaced my faulty water heater. Jack, the plumber assigned to me, was not only knowledgeable but also fair and professional. The new water heater has been functioning flawlessly, leaving me a highly satisfied customer. Since that incident, Ive had them come back for more plumbing work, which was equally gratifying. I even requested for Jacks services again.

Review 29 (2024-10-19 - Rating: 5)
I reached out to Walker Brothers Plumbing & Water Heaters one morning, and they assured me they could start first thing the next working day. Jack arrived about 5 mins ahead of schedule, introduced himself, and immediately got to work. He was excellent at keeping me informed about what to expect, from the cost to the nature of the work being done. Once the shower was repaired, he took me through the process, pointing out where he had applied caulk to a few spots to prevent future damage, and even cleaned the drain in the process. Overall, the experience was very professional, neat, and satisfying. Thanks to Jack, my weekend was saved from the frustration of trying to handle the repair myself!

Review 30 (2024-07-02 - Rating: 5)
Miles and Donald were top-notch when working on our backyard drainage line excavation and replacement project in Lynn. Miles took the time to understand and plan the optimal pipe layout for maximum drainage. This was crucial for us to get the results we were aiming for. He took into account my worries and requests, integrating them into his strategy. I was blown away and extremely happy with their work. Often, plumbers from other companies might bulldoze their way through a job, doing what they think is best without considering the homeowners preferences. But this wasnt the case with Miles and Donald from Walker Brothers Plumbing & Water Heaters. Their approach was much appreciated.