Michael Russo Plumbing & Heating Co., Inc.

Located in Lynn, Massachusetts

Address: 190 Locust St, Lynn, MA 01904, United States

Phone: +1 781-595-2732

Rating: 4

Services

Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-04 - Rating: 5)
My oven came in early, and I am glad I called Michael Russo Plumbing. Greg was receptive and quick and got everything done quickly. My wife and I will reach out if I ever need anything done again, whether its gas or regular plumbing work. Thanks, Greg, for the quick and efficient job and for dealing with our puppy.

Review 2 (2023-12-06 - Rating: 5)
Dave:I just wanted to send a note of thanks to you and especially about Chris, who over the past two days identified our heating issue, ordered the part and came back yesterday afternoon to install so my family and I could have heat again.As I am out of town on business this week, my wife had to handle the back and forth in my absence and reported that Chris was excellent and a pleasure to deal with. We are so thankful to have a warm home again thanks to Chris and Russo plumbing. I will be recommending your services to any that inquire.Thanks again.Brian LaPierre

Review 3 (2023-10-20 - Rating: 5)
I have been working with Michael Russo Jr. Plumbing for several years. I am pleased with every job they have done for me. Recently they repaired the heating system at my church. Anthony from the company did an amazing, thorough job. I highly recommend Michael Russo Jr. Plumbing, it’s a great company!!

Review 4 (2022-07-13 - Rating: 5)
What a wonderful experience I had with Michael Russo Plumbing, his team was amazing and thorough. They did a great job and were knowledgeable, careful and reasonable. They installed our tub, valves and changed our bathroom faucets and also did a hose spigot. I will call them for all my plumbing needs. Thank you

Review 5 (2021-09-07 - Rating: 5)
Because we moved the laundry from the kitchen to a laundry room, we asked to perform the necessary plumbing work. Part one: install connections in the new room, part two: remove the old connections from the kitchen. Apart from that they installed new stops in the bathroom and the vent connection for the dryer. Someone came over to check the location and to prepare the estimation which included all work need to be done. The workers who did the installation were very professional and performed a very clean work, and all was done in time and even short-term.This was not the first job Michael Russo Plumbing did in our house - it was always done very nicely and professional with a high quality for work.No hidden costs appear for the jobs, and the company was always very reliable. With regards to costs, yes, it is not cheap, but if you want to get the job done hassle-free in a professional, secure and insured way with high quality, I recommend to go with Michael Russo Plumbing, its worth the money.

Review 6 (2022-04-26 - Rating: 5)
This was my first time calling Michael Russo Plumbing. David arrived as promised to assess a problem with what I thought was a broken pipe. He guided me to call a company to snake out a stoppage and what to do if that didn’t resolve the issue. His services were not needed for this situation, however I will be calling him for anything in the future. He was very kind, spent a good amount of time educating me on this problem. I was not charged for his assessment. I really appreciated his honesty and generosity.

Review 7 (2024-01-08 - Rating: 5)
I recently had the pleasure of hiring Michael Russo Plumbing company to address a plumbing issue, and I can not commend them enough for their exceptional service. From start to finish.

Review 8 (2023-02-21 - Rating: 5)
A faucet broke in the cellar. The plumber told us how much it would cost for him to come to fix it. We used FaceTime to try to shut off the water and save us from having a big bill. I thought it was very good of him to try to save us money. We tried but couldnt get the water to shut off. He came over promptly with everything he needed and repaired our problem.

Review 9 (2024-10-05 - Rating: 5)
I can’t recommend Russo Plumbing enough! After other companies failed to identify the issue with our heating system, Dave was able to pinpoint the problem right away. My partner had worked with Dave and his team as a contractor and trusted their work and expertise. Within a week, someone from his team was there to fix it, and the cost was a fraction of what others had quoted. If you’re looking for an honest plumber who truly knows what they’re doing and won’t overcharge you, look no further!

Review 10 (2023-06-14 - Rating: 5)
Returned my call right away and showed up right on time. Work was done professionally and quickly. I Will definitely do business with Russos again.

Review 11 (2024-08-22 - Rating: 5)
I have used Russo Plumbing & Heating several times over the years. And they have always been professional, effective, timely and friendly. One day after business hours I had a plumbing issue. And when I called Russo’s expecting an answering service the owner picked up. I explained my problem and he talked me through the fix - while he was on the phone with me - and we solved my problem together. This is an unusally high-level of customer service and commitment to the community. I highly recommend Russo’s Plumbing & Heating.

Review 12 (2024-02-17 - Rating: 5)
Steve did a great job replacing my old toilets. i will need additional work in the future and will be calling for Steve..

Review 13 (2021-10-29 - Rating: 5)
They were prompt, very professional, cost of new system no overcharge, and they monitored the new system to make sure it worked properly. Any time we had a question they got back to us ASAP! Call them!

Review 14 (2023-03-21 - Rating: 5)
I would highly recommend Russo Plumbing. From the staff manning the phones to the people providing the services, they are professional and always pleasant.

Review 15 (2013-04-09 - Rating: 5)
Michael Thanks again for the awesome work you did for me! I appreciate all the hard work you put in.This is an great company that I would definitely recommend to family and friends!Their work and prices are great!!

Review 16 (2023-03-29 - Rating: 4)
Ive been using this company for years. Friendly workers. Good service.

Review 17 (2022-12-29 - Rating: 5)
We have been a customer of Russo Plumbing for many, many years. We have used their services for everything from a complete new bathroom to repairing or sink. We have always had fine experiences. Thats why we remain a customer. On a recent night our furnace stopped working. We contacted Russo via the after-hours line and received a return call within 30 minutes. The technician had me send him a photo of the inside of the furnace and he assessed the problem. Within an hour another technician arrived with the necessary part and we had our heat back. We will continue to be a Russo customer because of service like this.

Review 18 (2023-01-29 - Rating: 5)
Anthony did a great job the Jenn Air install at our home. Initially he thought that carpenters and electricians may have to come in as the old vent line and cut out, the gas line and electrical box were not allowing enough space to perform the install. The old Jenn Air and new Jenn Air are not the same layout.ssss He came up with a very good and minimal solution. I just wanted to let you know that eventhough the install was frustrating that all was accomplished well.

Review 19 (2024-02-29 - Rating: 5)
Did the job well & done quick.

Review 20 (2019-04-11 - Rating: 5)
On time service, excellent professionalism and service. They are honest and trustworthy, prices are fair and reasonable.

Review 21 (2022-06-15 - Rating: 5)
Russo Plumbing and heating installed a high effeciency very complicated heating system and they did an awesome job. After 2 years I just had them out to service the system and Anthony went completely through the system and was more thorough than I expected..If you are looking to have work done, these are the guys to hire, I wont call anyone else!

Review 22 (2021-07-09 - Rating: 5)
Best plumber we ever used, hands down. Incredible attention to detail; professional...all around great service! Wouldnt consider using anyone else! And trust me, I have used a few plumbers in my lifetime and Russo is by far, excellent!! Wouldnt consider anyone else

Review 23 (2021-11-04 - Rating: 5)
This company provides excellent dependable service, hired them for installing and connecting my kitchen sink, faucet and disposal during a renovation. They were very fair and clear on what was involved with the job. I highly recommend them for any plumbing jobs.

Review 24 (2022-04-21 - Rating: 5)
We’ve been using Russo plumbing for as long as we can remember. They’re always responsive and get the job done. We just had them do the plumbing work for our irrigation system install. Professional, clean, show up on time… And priced fairly. Thanks for another great job!

Review 25 (2019-04-17 - Rating: 5)
We had Mike Russo Plumbing in when we renovated our half bath and were very satisfied with how things turned out. There was an initial issue with the faucet installation (partially due to the type of faucet we chose) and once informed he promptly sent sent a guy back to remedy the situation at no additional cost. Great customer service.

Review 26 (2020-03-04 - Rating: 5)
So i called Addarios...for a recycling pump. They charged 60 bucks for an estimate and told me 900 dollars for the repair. Then i called Russos. Free estimate and they did the job the same day for 120 bucks. Russos earned me as a lifetime customer because they are HONEST.

Review 27 (2016-11-10 - Rating: 5)
These guys were the 2nd plumber I called after my boiler was shut down for a gas leak. They showed up on time, took the firing mechanism apart found the leak, suggested a number of options & got it running again safely with in an hour! They charged me $120 for the visit & I couldnt be happier with the service!