Jim Wagner Plumbing, Inc.

Photo of Jim Wagner Plumbing, Inc.

Located in Lombard, Illinois

Address: 51 Eisenhower Ln S, Lombard, IL 60148, United States

Phone: +1 630-454-1510

Rating: 4.6

Services

  • On-site services
  • Online estimates
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor
  • Sewage disposal service

Photos

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    Jim Wagner Plumbing sent out Kevin. We were very impressed with him: courteous, efficient, and he did a very nice job of cleanup. Even installed a new laundry tub faucet and even included shut off valves that are very easy to turn. This is important to my wife who has arthritic hands. We will call Jim Wagner Plumbing for our next plumbing need and specifically ask for Kevin. (I found Jim Wagner Plumbing on the internet because our regular plumber was unavailable due to the Holidays).

  • Review 2 (2025-01-06 - Rating: 5)

    Great experience. Kevin was friendly, respectful, and resolved our plumbing issue quickly. The job was done thoroughly and the price was fair. We will be calling Kevin again for other plumbing needs.

  • Review 3 (2024-10-13 - Rating: 5)

    This was our first introduction to Kevin Geyer, a Wagner plumber. His work correcting a problem with one of our toilets was excellent; and when I queried him on faucets in another room that had stiffened over time, he asked for a few minutes and corrected the problem. At no expense! Kevin is obviously good at his job, thoroughly explains the problem and how it would be addressed, is neat, caring of our floors and furniture, and generally a most pleasant individual. We will ask for him again.

  • Review 4 (2024-11-06 - Rating: 5)

    Another plumbing situation at the house and I felt comfortable reaching out to Jim Wagner Plumbing. I specifically wanted Kevin Geyer to come out. He has worked at our house before. Great guy. Very friendly. Works hard and gets the job done quickly, and the right way. He does great work and you feel like he actually cares. He went above and beyond and checked our other systems to make sure everything was good. Jim Wagner Plumbing is very lucky to have someone like Kevin. If you need a job to get done by them, Ask for Kevin Geyer.

  • Review 5 (2024-08-30 - Rating: 5)

    Kevin is a great communicator and was able to talk through troubleshooting options related to my outdoor connection line in addition to a thorough post work inspection to ensure no identifiable issues were present once completed.Would recommend Kevin and this company for future plumbing work.

  • Review 6 (2024-07-14 - Rating: 5)

    Service was spot on, Kevin who made the repairs was a pleasant, polite person. New what he was doing for sure.Wouldnt hesitate to have him again. I think a big asset to his company !The call with Ryan was very personal too.

  • Review 7 (2024-06-07 - Rating: 5)

    Highly recommend! I filled out the form online. They respond very quickly, understand what you need, and provide a fair quote. We have lived in our house for 25 years, and I wanted to make sure our sewer line from our house to the street was clear. Jim was great. He explained what he was going to do and provided an estimate of how long it might take. After Jim was done, he explained what he saw, and then within 2 days, we received the video of the inspection and pipe. The whole experience was great, and I highly recommend using them!

  • Review 8 (2024-12-04 - Rating: 5)

    Kevin was great to work with. Kept me informed every step of the way in terms I could understand. Would recommend to anyone looking for plumbing repair!

  • Review 9 (2024-09-22 - Rating: 5)

    I was recently referred to Jim Wagner plumbing by my next door neighbor and Im so grateful! Kevin was awesome! He was very professional and will definitely reach out to them again! Thank you!

  • Review 10 (2024-09-01 - Rating: 5)

    Very pleased with the work that Kevin of Jim Wagner Plumbing did for us. He was very efficient explained exactly what needed to be done and double checked his work to make sure the problem was resolved. I highly reccomend Kevin and Jim Wagner Plumbing.

  • Review 11 (2024-11-18 - Rating: 5)

    Wow! A company that not only arrived on time but early! Kevinwas efficient and knowledgeable and got the job done. I will definitely be using them again.

  • Review 12 (2024-10-14 - Rating: 5)

    I’ve had JW do multiple repairs over the last few years: drains, sewer line, toilet, pumps… they’ve always been transparent and quick to fix the problem, also offering long-term solutions with old plumbing. Highly recommend!

  • Review 13 (2024-11-10 - Rating: 5)

    I just met the most wonderful human!!! Chris is such an awesome guy. He was professional, knowledgeable, kind. First time I ever enjoyed having to deal with plumbing issues!!! Chris, May you never retire, you are my plumber now and forever! Thank youUpdate: had Dan today. He was kind and honest. He did great work.

  • Review 14 (2024-05-02 - Rating: 5)

    The service was excellent. Kind, courteous, great with animals, Kevin explained every step as he was doing it. I always knew what was going on, where he was, and what the next steps were.The cleanup was fast and thorough. Major repairs completed in a day with only the smallest necessary damage to drywall for access to our leaking pipe.I would whole-heartedly recommend Jim Wagner plumbing to anybody.Thanks, Kevin. You made the repairs as painless as possible.

  • Review 15 (2024-08-18 - Rating: 5)

    Jason arrived early, and called as he was approaching so I could come downstairs to greet him. I have sever arthritis and this was greatly appreciated. Jason quickly diagnosed the problem and explained the issue simply and thoroughly. He gave me options to consider and provided pros and cons of each. He also identified a couple of other issues with our plumbing that needed to be addressed.When Jason returned to install our new sump pump system, he was on time and once again called before he arrived. He did the work quickly and professionally. No muss, no fuss. He calibrated the system for us, and then showed us how to do that ourselves if we needed to make changes. He also discussed the other issues with us. In all, Jason was skilled, professional, and did a great job. Its difficult to call expensive plumbing services as a good value, but we got what we needed from Jason. IT was money well spent. We would use Jim Wagner Plumbing again in a heartbeat.

  • Review 16 (2024-06-09 - Rating: 5)

    Came out on a Sunday afternoon and went over and above my expectations for customer service. Did a great job with the plumbing, as well! Explained in advance what my options were and kept me well-informed of job progress. Beautiful job cleaning up, as well.

  • Review 17 (2024-04-02 - Rating: 5)

    Our sump pump failed and water was pouring into the basement. I reached out Jim Wagner Plumbing for Emergency help. Kevin reached out to me within about 20min of my inquiry, and was here within 30. He fixed the sump pump and confirmed no water was coming into the basement. Was very informative and felt comfortable with his repair plan. This was all after hours at about 11pm. Cant thank Kevin enough for the hard work and coming out here late night.

  • Review 18 (2024-05-31 - Rating: 5)

    My original call to them was answered promptly and they had someone here in an hour. Jason and Christopher were pleasant to deal with, got the job done earlier than thought. Would not hesitate to hire them again. Thanks guys!

  • Review 19 (2024-08-01 - Rating: 5)

    Kevin was very informative, explained all the options well. I was able to fix a complicated European faucet others failed to fix. Very happy with the service.

  • Review 20 (2024-07-23 - Rating: 5)

    Kevin is amazing !!! keep him as very good at explaining and I would love to say he acted like he owned the business. You dont find that anymore 2 Nd time out and I have already recommended you because of him to other people

  • Review 21 (2024-04-24 - Rating: 5)

    Jason was very knowledgeable and did a great job of rodding out my drain between my kitchen sink and catch basin. He also replaced the drain and metal pipes under my kitchen sink as they had become corroded and rusted. I was very satisfied with his work.

  • Review 22 (2024-03-30 - Rating: 5)

    They came out very quickly as promised and really went the extra mile to go over all issues and correct them quickly. House is back in order and I can’t be greatful enough. Kevin and Stanley really were extremely professional and friendly. At the same time doing amazing work. Thank you so much!!

  • Review 23 (2024-02-29 - Rating: 5)

    Dan and his partner were both great! Explained everything so I could understand. Made a point to tell me what would be the most cost-feasible rather than overcharging, and did excellent work promptly while treating our home as if it was their own. Did a great job!

  • Review 24 (2024-01-02 - Rating: 5)

    Jim Wagner Plumbing responded quickly when we called about a leak with our hot water heater. Jason S. explained our options for repair and replacement. Jason kept us informed throughout the process and he cleaned up the area thoroughly.

  • Review 25 (2024-08-17 - Rating: 5)

    Kevin was professional and knowledgeable and they were able to help me out quickly with a leak. Great to work with

  • Review 26 (2024-05-01 - Rating: 5)

    Wow! What a great company! I had a broken toliet and needed it fixed or replaced. Both Dan and Stanley came out within the time they told me. Very professional. Explained the cost difference from fixing vs getting a new toliet. WARNING! DO NOT EVER USE ANY OF THOSE TYDEBOWL DROPS OR THE ONES THAT HANG ON THE SIDE OF THE TOLIET! I totaly damanged my toliet and needed to replace it. Both techs explained the cost and it was half of what I thought it would be! They were in and out within 2 hours, and now I have a new toliet. Highly recommend them for their price, speedy service, and professionalism.

  • Review 27 (2021-10-15 - Rating: 5)

    The pump on the ejector pit for our basement bathroom, ice maker, bar sink and AC drains failed late on a Sunday night after a party. Raw sewage was starting to overflow into the furnace utility room. We called 6 services, but got either no answer or would not come until the next day earliest. We called Jim Wagner next on the list and they were wonderfully understanding and immediately helpful.Jason was there in under an hour. He explained the situation thoroughly and laid out all the options for fixing the situation and respective prices. Given it was an after hours emergency service, I was pleasantly surprised at how reasonable and fair the cost was to fix the system.Jason did a great job replacing the pump and check valve. He explained to me how everything worked, and a short term fix to bypass the switch if it were ever to fail in the future. He then completely cleaned up the mess and sanitized everything to the point where it was cleaner than before the backup. Jason was very courteous, friendly and professional, even though he got called out at midnight on a Sunday night. Thank you!!

  • Review 28 (2023-10-11 - Rating: 5)

    It was late afternoon on Thursday when we discovered our water heater was spraying water and flooding our basement. We had company on their way to stay with us for the weekend. I called Jim Wagner Plumbing and they were at our house within two hours. The tech was professional, courteous, and sympathetic to our situation. Within a short time he had the problem fixed. We were extremely grateful!

  • Review 29 (2023-10-12 - Rating: 5)

    10/12/23I was recommended to Jim Wagner Plumbing, LLC by a friend of mine who recently used this company and was very pleased with the work Jason Saylor had done at her home.When Jason Saylor came to my home, he conducted himself very professionally, explaining everything he was doing and why it was necessary to correct previous work done by others. He answered questions I had and assured me that the job would be done correctly.I would highly recommend Jim Wagner Plumbing, LLC and as needed in the future I will certainly call them again.

  • Review 30 (2024-04-02 - Rating: 5)

    I needed a new kitchen faucet installed and called Jim Wagner Plumbing in the morning to schedule an appointment and Jason Saylor came early that afternoon. Jason explained the work that he would do and the price was quoted for my approval and signature. Within an hour Jason had installed the new faucet and showed us the features on how best to use it. He also tightened my loose disposal at no charge. We are very happy with the quality work that Jason did and his professionalism on the job!John CallanNaperville

  • Review 31 (2022-05-01 - Rating: 5)

    Jason from Jim Wagner Plumbing quickly assessed our situation and confirmed what we thought to be the case - needing to replace our water heater. He told us exactly what he would need to do with replacing the water heater including some necessary cleanup that he observed with the initial installation. It took him only 10 minutes for him to write up a detailed quote with options - almost a la carte - and explained what was necessary and what wasnt. Luckily, he was able to obtain a replacement water heater from their supplier and took 4 hours to remove and install the new water heater. Jason did a real clean job and we are happy to recommend him and Jim Wagner Plumbing. Another thing, their dispatch and customer service representatives were also very pleasant to work with.

  • Review 32 (2022-12-19 - Rating: 5)

    Jason came in and did a great job sorting out the issue. drained out the sinks ran the rodder thru the pipe cleared the clog. He was very professional made sure everything worked and there were no leaks and made sure that everything was clean before he left. I would not hesitate requesting him to return if we have another issue.

  • Review 33 (2021-12-06 - Rating: 5)

    Joe was extremely professional and was on time. He assessed our ejector pump issue and gave us a plumbing lesson in the process. Joe made sure to make us informed so that we could make the best decision for services and replacement needed. He got the job done that day and even answered a few other questions along the way. As first time homebuyers, Joe was the perfect guy for the job and we could not recommend him more for any of your pump/excavation plumbing needs. Thank you Joe for the excellent work and we look forward to working with Jim Wagner Plumbing again in the near future!

  • Review 34 (2023-09-20 - Rating: 5)

    I called to make an appointment & was told that Jason would be there between 2:00 & 4:00PM that day! Jason did a super job - he explained each thing that had to be done & why it did. He also corrected things that had not been done previously.I will definitely recommend Wagner Plumbing to anyone seeking a plumber!

  • Review 35 (2023-03-28 - Rating: 5)

    Jason was respectful of my home. He put shoe booties on before coming into my living room. He put down a clean canvas tarp in my bathroom and hall. He asked where he could put the top of the toliet tank. In the past other people from different companies put it on my marble sink counter and scratched it. So I was happy that he thought about things before doing them. He explained everything that needed doing before he started working and went over the price. He worked professionally and he cleaned up before he left. He washed the floor around my toilet with Lysol. This was such a pleasant surprise. I will be asking for him by name in the future. Thank you Jason.

  • Review 36 (2020-06-03 - Rating: 5)

    I had a warranty issue with a water heater that was installed four years ago. The team at Jim Wagner were professional and friendly and we quickly reached a mutually agreeable solution. Jason S. did a great job installing the replacement unit. He was careful to ensure no damage was done to our floors and carpeted areas and cleaned up nicely afterward. He walked me through what hed done and ensured I was satisfied with the work before leaving. I will continue to patronize this business.

  • Review 37 (2023-01-10 - Rating: 5)

    Really happy with Jim Wagner Plumbing and especially Jason who fixed my problem. We were promised by another company all day long then admitted they were overbooked and wouldn’t make it. So we called JWP and got a call immediately from Jason he was working another job but could be over in an hour or so. He called again to let me know he was on his way and because it was foggy, raining, late (9:40PM). I stood out on the front porch with a flashlight so he could find our house. Jason saved my day fixed our problem and gave some good advice on keeping that way. Thanks again Jim Wagner plumbing.

  • Review 38 (2021-03-27 - Rating: 5)

    Jason actually showed up a few days earlier than expected. We discussed in detail the work requested. His recommendations and logic were very helpful as we decided not to pursue flushing the water heater at this time. He repaired a garage faucet that froze during the winter which required some work inside a wall. He did a great job, was quick to complete it and the price was very fair in my opinion. Completely satisfied!

  • Review 39 (2019-11-12 - Rating: 5)

    Jim Wagner Plumbing was great, and Jason in particular! The alarm on our sump pumps battery backup system went off this morning so we called Jim Wagner. They said they could send someone out that very afternoon, and gave us a window from 2pm to 5pm. The office called shortly after the opening of that time window and said a plumber was on his way. Less than 15 minutes later Jason arrived. He quickly diagnosed the root cause and was able to temporarily fix the problem with supplies we already had on hand. Then he inspected the rest of the sump pump system to make sure everything was working. Finally, he very clearly and patiently explained the situation to me, and explained each of the different options in detail for long-term solutions to the problem, including accurate pricing information for each option. My wife and I will consider each of the different options, and well be sure to call Jim Wagner Plumbing again and specifically ask for Jason when we decide what we want to do. I feel the charge for todays service call was very reasonable. All in all, Im extremely happy we decided to call Jim Wagner Plumbing, and Im glad they sent out someone as knowledgeable and experienced as Jason.

  • Review 40 (2022-05-23 - Rating: 5)

    Jason was knowledgeable and skilled; got the old toilet removed and the new one installed in only 3 hours. The job looked great and it was really helpful that they could send someone out on a Sunday; I definitely paid more for an out of hours job, but they were very upfront about that (and all the other charges associated with the job) and I really appreciate having my toilet back. Many thanks for a job well done Jason.

  • Review 41 (2021-05-23 - Rating: 4)

    Our service technician, Chris, was very polite and professional, and he did a great job installing our new back-up sump system. However the service was VERY expensive. $450 for a job that took about an hour, even a little less, and this price did not include the pump, which we supplied. In a pinch you can feel comfortable that this company will do a good job, but if you have time definitely get other quotes.

  • Review 42 (2022-01-12 - Rating: 5)

    We called Jim Wagner Plumbing when we had some water back up into our home. Despite calling on the weekend, someone was at our house within 30 minutes. The problem was larger than Id hoped, but Joe walked me through my options, and in the end, we scheduled a larger service a few weeks out (and he removed the charge for the initial service). That service was performed quickly and efficiently, and Im pleased with the result. Joe was professional and knowledgeable. Obviously, I would have preferred not to call in the first place, but given what needed to be done, Im very happy with the work.

  • Review 43 (2021-06-24 - Rating: 5)

    From my initial call to Jim Wagner Plumbing to the installation of my 2 water heaters, they were courteous, professional and concerned about my problem. Felicia, who took my initial call, was very polite, immediately asked if my issue was an emergency and scheduled to have a technician immediately the next day. Jason, the technician came out assessed my problem gave me a detailed quote with explanation of what needed to be done. Jason installed the water heaters, he was very neat and efficient.Jason did a great job. I highly suggest Jim Wagner Plumbing! Mike L

  • Review 44 (2023-01-05 - Rating: 5)

    Chris from Jim Wagner is simply the best. Hes knowledgeable, skilled, and takes his time to explain everything...including options and cost and what he was going to do. Recently he removed the build up that was slowing the drain from our kitchen sink. Did was professional, (and funny), did fantastic work, was efficient, and cleaned up afterward. Would highly recommend Chris and Jim Wagner Plumbing for all your plumbing needs.

  • Review 45 (2022-10-10 - Rating: 5)

    We were extremely happy with the timeliness, enthusiasm and quality of our water heater installation. Chris was super friendly and informed. He was awesome and we will definitely be coming back for all our plumbing needs.

  • Review 46 (2022-02-05 - Rating: 5)

    Jim Wagner Plumbing Inc. did a great job answering my emergency call late at night. Joe came to detect the problem right away and fixed it the very next day in the morning. Very professional and answered all my questions. I highly recommend this plumbing company. The price was good too. I will definitely keep them in mind for any future repairs needed.

  • Review 47 (2020-04-28 - Rating: 5)

    Jason arrived a few minutes early, which was great! He took the time to diagnose and explain what problem was and where the leak was coming from. He was extremely courteous and professional. We were very satisfied with the service we received and we will gladly call if we need a plumber in the future!

  • Review 48 (2021-12-15 - Rating: 5)

    We had Joe out 2 times to advise on how to address sewage back flow at our lowest level laundry room drain. Joe was realistic about solutions and costs. He then recommended returning with the excavation crew to clear my tile and create clean out axis before and after our Eveready shut off system. They did a great job. One suggestion is that since I am a very visual learner, I could have used drawings very early in the process to help me better understand what we needed and the options to consider to address problems. Also, I think written instructions on how to monitor and reduce the resulting dirt mounds over the next few months should have been provided; I initiated the discussion on follow-up. Dan came by later that same day to repair two leaking toilets. He gave us information and prices on replacements as well as repairs. He had to address one of the toilets with a secondary solution when the initial fix didnt stop the continuous tank-filling. The workers and paper work are very good and the office support/communication is excellent.

  • Review 49 (2021-09-03 - Rating: 5)

    Joe came out and quickly determined the problem. We needed a new sewer pipe from the house to the main. It wasnt a dire emergency, but it couldnt wait the week a standard call would be. Julie, office manager, got right onto the permit and dealing with DuPage Co. Two days later theyre out here fixing it. The whole crew was friendly, respectful and worked hard. They took extra care of plants and the Invisible dog fence we have. They left the property in as close to the same condition as when they arrived. The whole project took about 6 hours. Im very pleased.

  • Review 50 (2023-03-24 - Rating: 5)

    Jason was extremely friendly and very informative. He inspected and described in detail what the replacement would consist, as well as itemized costs. Once installed he explained how the unit works and some suggestions to keep it working for a long time.

  • Review 51 (2021-06-20 - Rating: 5)

    Joe was very professional and extremely kmowledgeable and explained all procedures thoroughly to us. Joe and his team did excellent work. The office did everything they could to get our job started and completed as soon as possible. Highly recommend Jim Wagner Plumbing.

  • Review 52 (2024-04-01 - Rating: 5)

    Chris Budlovsky came to our house Saturday morning to clear our tub drain. He was quick and efficient and got our drain flowing well. He also cleaned up nicely after himself. Typical Jim Wagner Plumbing Service. Very satisfied with our drain cleaning.

  • Review 53 (2024-09-04 - Rating: 5)

    Kevin was efficient and quick and did a great job on the leaky faucet. Thank you, Kevin

  • Review 54 (2021-04-20 - Rating: 5)

    This is the second time we had Jason come out and fix some of the plumbing issues for us. He is very knowledgeable, friendly and knows his craft. Apart from doing his job he does an awesome job of explaining very clearly of whats going on. We would highly recommend Jason & Jim Wagner plumbing for any plumbing related work.

  • Review 55 (2021-11-08 - Rating: 5)

    As a first time home buyer, and a first time gas burning dryer owner...we ran into the issue of a gas leak. Nicor came out and recommended we call a plumber for a repair. We called many companies, with no same-day availability, until we called Jim Wagner Plumbing, Inc. The young lady who answered the phone was very friendly, knowledgeable, took down our information and considered us an emergency. Within 1-2 hours, a repair man was at our home. Jason took the time to describe to us exactly what was needed, then provided the estimate on site. He was able to perform the necessary work quickly and professionally, and made sure to show us exactly what he did and gave us some good insight on what to look for and how to find another gas leak (hopefully we wont need to do that anytime soon!)Could not recommend Jim Wagner Plumbing more!!

  • Review 56 (2019-10-18 - Rating: 5)

    Used this service for the first time but will be using them as my regular plumber from now on. They were prompt taking my call and had a tech person at my house within a couple hours. Nathaniel (tech) was forthright and just in how he attended to our water heater issue. He took time to explain and educate so we can rest easier. I plan recommending Jim Wagner Plumbing to people I really care for.

  • Review 57 (2023-04-19 - Rating: 5)

    A month ago, my husband & I contacted them about a toilet fill/float valve issue. A real (not virtual) human answered the phone before 5th ring--no annoying menu or on-hold music. He gave clear explanation of svc fee and terms, then scheduled a timely appt and provided name of the tech assigned. He arrived promptly, explained several options--no upselling, no surprises. A prompt return visit involved a minor workmanship adjustment (no charge). If it were possible, Id give them an extra star (and Im a hard sell). Thanks guys!

  • Review 58 (2019-09-18 - Rating: 5)

    Dan is always prompt, honest, reliable and fair. He knows his business and we will only work with him when we have issues. Jason was very detailed oriented and always asked for our input on any decisions we had the option to make. They made sure everything was done right , to code and explained everything as they worked . We are very pleased and are happy to work with a trustworthy team. Thank you Dan and Jason!

  • Review 59 (2022-09-25 - Rating: 5)

    Jason was terrific! Very professional yet very kind and caring. I am dealing with cancer and It was so nice that he understood. I will use you again after the first of the year to put in the base. Too much going on in my life right now. I have already told people about you. I will always call you first.

  • Review 60 (2022-03-31 - Rating: 5)

    Jason came to install a kitchen faucet that I purchased from a home improvement store. The shut off valves required replacement as they could not be turned without damaging them. I had also asked to have a third valve installed that would be dedicated to the dishwasher.He ran into a couple of snags due the age of the existing plumbing, but was able to do complete the work as originally quoted and within the expected time frame. He replaced the existing shut off valves, added piping for the new valve and installed the new faucet.

  • Review 61 (2022-10-12 - Rating: 5)

    Chris was wonderful. He installed my new toilet with ease and expertise. He is very knowledgeable as well as being friendly and kind. I would use him again if I ever need another plumber. Thanks, Jim Wagner.

  • Review 62 (2021-04-17 - Rating: 5)

    Jason was sent out to update the gas line to our stove to meet code. He was very professional, knowledgable and clearly communicated what was necessary to complete the job. He also ensured that the new line was safely align as the appliance was moved back in place. Jason also ensured all our other gas systems (water heater, furnace, etc ) were functioning properly before leaving the site.

  • Review 63 (2023-05-12 - Rating: 5)

    Jason was fantastic! He walked through the whole process and helped us make an informed decision. During the work, he was very professional, diligent, and afterwards the whole system and piping was better.

  • Review 64 (2014-12-09 - Rating: 5)

    When you have ANY plumbing issue, here is the first thing to do--CALL JIM WAGNER PLUMBING! This past Saturday afternoon, I found water gushing out of the first floor laundry room floor drain. I immediately called Jim Wagner Plumbing, and they responded with a serviceman at my door within an hour. The serviceman, Greg F., quickly diagnosed the problem as a broken underground sewer line just outside of the house. Greg did everything he could to drain as much water out of the sewer line as possible on Saturday to prevent further backup. On Sunday morning, Greg was back to do the prep work to replace the broken sewer line. This morning after securing the necessary permits, etc., Greg was back along with a crew to excavate the area outside so they could replace the broken sewer line. This major job was completed this morning within about 4 hours! I cannot say enough about the professional service from Jim Wagner Plumbing. The crew, including Greg and Mike was very responsive, experienced, friendly and extremely neat even under adverse weather conditions. And here is the kicker, the cost for this project was very reasonable. For the skeptics who feel all of these great reviews are made up, I guarantee that Jim Wagner Plumbing has earned each and every great review that you read! Thank you Greg for a job well done!

  • Review 65 (2021-09-23 - Rating: 5)

    9/23/21 What can I say, alot!!!They have been great to work with, from helping deal with our sewer issues to the quoting process and all the way through to completion of the job.Not happy that we had to have this sewer work done, but sooooo HAPPY that we chose this team to do the work.  They did a GREAT job from start to finish.Thank you to Joe for all his work and being the face to face contact.  He made this project go smoothly as possible.  Thank you to Julie and Jacquelyn in the office for being the voice over the phone to help provide help when we needed it.Lastly, Thank you to Jason who had to listen to me vent my frustrations enthusiastically over the phone, before he fix the problem.Thanks for all the hard work, we appreciate 🙂 it.2020For Emergency service and Chris came out, he is absolutely GREAT!!!He is very knowledgeable, considerate and so very positive. He knew how to do the job needed for issue we were having.So extremely grateful for Chris coming out and resolving our issue 🤞. If Chris comes out you are in great hands!!!

  • Review 66 (2019-10-23 - Rating: 5)

    Chris was an absolute pleasure to deal with. He arrived as promised; quickly diagnosed the problem with our water heater; patiently tutored us on what steps we could take in the future, and resolved our no-hot-water problem. This is the second time we have called on Jim Wagner Plumbing, Inc. for help and both times we were very pleased with the staff, from the person taking the initial call to the service provider. They are friendly, professional, helpful in explaining the problem as well as possible solutions. We will continue to use and recommend their services. Once again, thank you Chris...and Don who was here last time. Wagner Plumbing is in good hands.

  • Review 67 (2023-03-24 - Rating: 5)

    My husband and I hired this company to install a new toilet and kitchen faucet. We had Jason, he was very nice and professional. They did a great job, we would definitely use this company again.

  • Review 68 (2018-09-10 - Rating: 5)

    Great Service, Knowledgeable Plumbers. Joe and Jim came to my home to install a natural gas line to a fire pit for my new patio. I was very impressed by their knowledge of underground gas line installation and the transition pieces that were needed to connect to my above ground fire pit. They had a very friendly attitude and Joe walked me through the install and made sure I understood how the above ground connections worked, in case I needed maintenance on my fire pit in the future. I will definitely use them again and give them a high recommendation.

  • Review 69 (2019-06-28 - Rating: 5)

    I had the shower handle in my master bath fail at 4:30 on a Friday. Julie answered the phone promptly and got me set up for an emergency plumbing appointment. Chris was at my home within 20 minutes and was professional, courteous, and extremely knowledgeable. The repair was done in less than 30 minutes and our weekend was saved! I will definitely recommend Jim Wagner Plumbing to my friends and neighbors.

  • Review 70 (2020-03-30 - Rating: 5)

    Jason S. arrived punctually and explained the problem thoroughly to me as to why the outdoor spigot was not working correctly. He gave me several options for repair & then repaired the problem efficiently same day. He also gave me several ideas on how to optimize my plumbing systems in the future, but was not pushy. Great service.

  • Review 71 (2020-08-31 - Rating: 5)

    I got prompt service for a non-emergency issue. The scheduler explained to me exactly how the process would work, so I knew what to expect. As explained, there was a service charge, then an explanation of the issue, and then my option of whether to fix. I agreed to the solution--and now everything is great! The plumber wore a mask and respected our home, cleaned up well afterwards. I would call them again! Highly recommend.

  • Review 72 (2020-09-25 - Rating: 5)

    Jason came out to repair a pipe that had broken open in our basement. He was courteous, professional, and walked me through everything that needed to be done. It was also nice that they were very upfront with the cost so that there were no surprises. I will definitely be calling JWP for any future plumbing needs. Cannot recommend them highly enough.

  • Review 73 (2022-08-22 - Rating: 5)

    We have been in this home 3 months. Wagner was a referral from a relative. Not only did the make the repair needed, but Jason did a brief review of major items, their age, and made us aware of the current condition of several items, including adjusting the temp on the water heater. An overall pleasant experience.

  • Review 74 (2021-11-01 - Rating: 5)

    I used Jim Wagner Plumbing to fix what I thought was a water leak problem in my basement. It turned out to be a sump pump issue. Dan was very knowledgeable and identified the issue quickly. He made great recommendations which I chose to go with. Overall very good experience.

  • Review 75 (2020-06-24 - Rating: 5)

    I several plumbing companies. They couldn’t get me in until Friday (today is Tuesday). We had water dripping through the ceiling. Jim Wagner Plumbing, Inc. was here in a little over an hour. Chris was our technician. He was extremely knowledgeable and walked us through everything he was doing. He said he would step through and make things as painless as possible. I’m so happy to have our emergency fixed and also to have a plumber I can trust and someone to call for my next project or emergency. Another great thing I loved about Chris is as he was leaving he said “I’m not perfect and that’s why we give you a warranty on the work. If any water leaks please call and have me come back.”

  • Review 76 (2022-12-22 - Rating: 5)

    I have had Joe P. at Jim Wagner Plumbing, Inc. Complete multiple jobs at our home including replacing our 1976 original main shut off valves and a complete replacement of corroded cast iron pipes with excavation. Their work is always top notch, every person is extremely professional, and I appreciate they are always looking to make the best repair while giving me pragmatic options.

  • Review 77 (2019-07-10 - Rating: 5)

    Our water heater was leaking, so of course we called Jim Wagner Plumbing. Our service technician was Nathaniel (Nate), who was just wonderful. He thoroughly explained the different options and prices available. The work was completed in a timely manner. Another great experience with Jim Wagner Plumbing!!

  • Review 78 (2021-10-29 - Rating: 5)

    Jason was awesome! Not only did he quickly diagnose our problem, but he restored our water flow into the septic completely. He patiently answered all our questions and made helpful suggestions on how to keep the problem from reoccurring. Excellent service!

  • Review 79 (2021-05-12 - Rating: 5)

    I highly recommend Jim Wagner Plumbing. Joe P. and his crew were very professional and courteous. Joe kept me informed every step of the way. He knew exactly what the issue was and fixed it in a timely manner. Thank you for a job well done. I wish you much happiness and success.

  • Review 80 (2020-08-21 - Rating: 5)

    Very good support from assistance in making an appointment, to follow up on Jason en route to next stop. Jason was spot on with assessing my kitchen faucet issue and continued to re-test my new sink hose to verify there were no remaining leaks. Thank you.

  • Review 81 (2022-11-03 - Rating: 5)

    I cannot say enough about Jim Wagner plumbing! Chris came out on a Saturday in the middle of a plumbing crisis….a few days later Joe was out with a team to do the excavation! Plumbing crisis over! Couldn’t be happier with the professionalism…the attention to detail…and keeping me in the know with what was going on! I hope I never need the services of a plumber again….BUT…if I do I know who I will call! Jim Wagner plumbing!

  • Review 82 (2020-07-07 - Rating: 5)

    The best! We called several different plumbers and they talked about replacing our water pipes, finding sludge in the pipes, and many other expensive-sounding options. But Chris Budlovsky from Jim Wagner Plumbing ruled out these other supposed issues easily. He simply checked our main house valves and found they were not opening properly. He replaced one valve, but it did not do the trick. He said it was the line connected to the Village and he immediately called the Village Hall. They were at our home within 10 minutes! After the Village did its part and left, Chris replaced the inside valve in that line. Everything was restored in about an hour!!! Chris is a fine, fine plumber.Aside from Chriss services, he was also the happiest, most pleasant, and knowledgeable plumber we have ever had in our 43 years of marriage. We will certainly use this fellow again!

  • Review 83 (2020-04-10 - Rating: 5)

    Jason came out this evening to fix a backed up toilet, so we thought. He went through both the toilet and then under sink (which no one else had prior) The lavatory sink drain was the culprit, pulled out some stuff that definitely wasnt from us, as it looked to be a construction wipe of some kind. He was great, very thorough and explained everything. The only place I call if I need plumbing assistance. Have referred a couple friends as well.

  • Review 84 (2020-03-02 - Rating: 5)

    Extremely happy with the service we were provided. We called late in the evening and they were out the next day, totally working with us with our schedule, not theirs.Their serviceman Joe was very knowledgeable and kind. He explained all our options and we talked out what would be the best fit for us at this time. We would highly recommend Jim Wagner Plumbing to anyone and will only use them going forward.

  • Review 85 (2022-05-10 - Rating: 4)

    Jason Saylor from Jim Wagner went out of the way and worked really hard to find the gas leak at the location no one would ever want a gas leak at. It was very hard to reach spot and use plumbing tools there but jason did it after 2 other plumbers couldnt. He keeps you very well informed of whats going on in advance and keeps throwing knowledge to you as he proceeds.

  • Review 86 (2019-09-16 - Rating: 5)

    Called Jim Wagners emergency service after hours. I was connected immediately to a knowledgeable plumber on their team. He asked questions to identify that the problem could wait until morning & instructed me what to do to prevent any damage (saving me the after hours rate), which I was very grateful for. A crew showed up in the morning, explained everything & advised the flat rate charge ahead of time so I knew what to expect. Everything was repaired & cleaned up before they left. This was the best plumber experience Ive ever had & Ive owned homes for 25 years. I will definitely recommend & call Jim Wagner Plumbing again.

  • Review 87 (2024-02-16 - Rating: 5)

    Jason was a pleasure to work with, very clear on what needed to be done and did a great job. This included leaving the site cleaner than how he found it!

  • Review 88 (2020-01-15 - Rating: 5)

    Our water heating sprung a leak, dousing our entire laundry room with water. Panicked, we tried calling several plumbing companies, only to run into a wall of voicemails, rude individuals, and/or no availability for 5 days+.Within the first couple rings, Julie answered. She was very nice and pleasant, which was very helpful considering the stressful situation we were under. She was able to setup an immediate emergency appointment, where technician Chris arrived to our site within an hour or so.Chris was very friendly, totally upfront about the costs of all the parts and labor, and explained the process so well a five year old probably could understand it. He finished the job in about an hour or so, and taking payment was painless as well.I would definitely recommend Jim Wagner Plumbing for any emergency or non-emergency plumbing services you may need.

  • Review 89 (2020-02-01 - Rating: 5)

    Nathaniel was so knowledgeable, fast, efficient and friendly. As a business, to not have working facilities, can be detrimental. They were within 24 hours of our call, assessed the situation, within minutes, and it was fixed the next day. It was a big job and he went above and beyond for us. The price was great too. They have a customer for life. Highly recommend.

  • Review 90 (2019-12-21 - Rating: 4)

    12/19/19 Nathaniel G replaced our vanity sink top and faucets. He did fine work with finesse. The faucet broke on Sunday and the entire big job was completed this morning, Thursday. 4 stars instead of 5 because of the cost. The final cost was a shocker! Julie who answers the phone is a jewel. We will think 3 or 4 times before we call out Jim Wagner Plumbing again. You are simply outrageous in your pricing. We have used The Scottish Plumber over the years and their prices are much more reasonable, although their plumbers are not as detail oriented as Nathaniel G.

  • Review 91 (2024-11-08 - Rating: 5)

    Timely, friendly, knowledgeable and quick...not sure what more one could ask.

  • Review 92 (2021-02-08 - Rating: 5)

    The vertical kitchen sink drain pipe that comes out the wall was corroded and had no threads left. The plumbing under the sink fell off in my hands. Chris from Wagner came out, explained the fix, and quoted me a flat rate to do the repair. He had to open up the wall with a saws-all, cut away the old pipe and do more of the same in the downstairs ceiling. Everything was replaced with PVC. While it was fairly expensive, it was a 5-star top-rated job, top quality. I do not have to worry about this anymore. Chris was very courteous, friendly and answered all my questions and then some. A great guy. Thank you Chris and Wagner Plumbing.

  • Review 93 (2020-10-09 - Rating: 4)

    Jim Wagner plumbing was able to send someone out right away. Jason came and he was very knowledgeable and professional. I felt like I was receiving honest, quality service. I will definitely be calling Jim Wagner plumbing for my plumbing future needs.

  • Review 94 (2020-05-13 - Rating: 5)

    Our hot water tank was leaking in our basement. Within 30 minutes of my phone call, Jason was here to stop the leak. Wore PPE . Explained the problem and the solutions. Stopped the leak for the evening.Fair price. Jason was punctual the next day. Hard working. Two new tanks installed with minimal fuss. Problem solved! Great response and a great technician!

  • Review 95 (2023-07-10 - Rating: 5)

    Jason was fantastic repairing an outdoor spigot. Access to the area that needed repair was extremely difficult but he was professional, knowledgeable and was able to complete the job. I would highly recommend Jason and this company!

  • Review 96 (2024-09-04 - Rating: 5)

    Installation went very smoothly. They kept me informed about the process, answered my questions, and were upfront with the costs. Would definitely hire again for additional plumbing needs.

  • Review 97 (2013-12-02 - Rating: 5)

    We were very pleased in our experience with Jim Wagner Plumbing. It was the first time we had to call a plumber - our water heater broke over Thanksgiving weekend. Greg called us back immediately and set up a time for the following morning. Thankfully our water heater was under warranty, and he took care of all the details so all we had to do was schedule the appointment. They even accepted an online coupon - no questions! Greg kept us informed of when he was coming and had our new water heater installed in an hour. Its great to know that there are still dependable, customer-orientated services out there. Thank you!

  • Review 98 (2020-05-26 - Rating: 5)

    We had Nathaniel come out to replace our sump pump when it went out during a storm. We had water flooding into our basement and Nathaniel headed our way as soon as he received our call. He had the pump replaced and water receding in no time. We originally went with a basic pump, a good one, but no backup pump or battery backup. Nathaniel gave us all our options and gave the pros and cons of each and it was our decision to go with that pump. About a week and a half later, and no end to the rain in sight, we called Nathaniel to come back out and replace the new pump with a dual pump system and battery backup. After getting up multiple times every night to make sure no water was coming in the basement, my husband decided he needed a better system so he could sleep at night. Nathaniel installed the new system quickly and took the time to make sure the cords were neatly held out of the way so it all looked clean and organized. He explained everything we needed to know about the new system and what we should do going forward to ensure we never have to worry about a broken sump pump again. Unbelievably the power went out that night for about an hour, we had just finished having the basement remediated and started the remodel. Had we not had the new system installed we would have had to start all over again! And remediation is expensive! What a relief to see that battery backup kick in and save our sanity! Having water flood into your home and having no way to stop it is a very scary and helpless feeling. Nathaniel is friendly and funny, both qualities helped us to calm down during our first encounter with him when we were standing in flood water in our home. I’ve already recommended him and Jim Wagner Plumbing to multiple friends, and I will continue to do so. I can’t say enough good things about their service.

  • Review 99 (2024-05-09 - Rating: 5)

    Jim Wagner Plumbing has always done an excellent job. Responsive, professional and quality work!

  • Review 100 (2019-11-13 - Rating: 5)

    Joe was amazing during our whole project. We had to replace a sewer line and sump pump. When Joe called me to tell me it was all done, I came home and found it all cleaned up. Dusted and swept like nothing ever happened. I really appreciate his hard work, great communication and reliable service.

  • Review 101 (2022-06-05 - Rating: 5)

    Joe Pendolino made an emergency, late night service call to our home. He was very professional and did outstanding work. We will certainly be calling upon Jim Wagner Plumbing for future projects, based solely on this work by Joe. Thank you!

  • Review 102 (2024-07-25 - Rating: 5)

    Super fast response time; great customer service; recommend to anyone who needs a plumber

  • Review 103 (2019-10-11 - Rating: 5)

    Service was great from scheduling the appointment to completion of the job. Friendly and prompt service. Jason is a great technician and was able to replace the leaky shut off valves under the sink and replace the faucet quickly and efficiently.

  • Review 104 (2021-04-19 - Rating: 5)

    We called Jim Wagner Plumbing to help us with various plumbing issues at our church in Elmhurst. Their experienced plumber Dan Flott was able to recommend, purchase, and successfully install 8 Moen touchless faucets within a week, before an upcoming wedding. His expertise and skill really saved us in a time crunch! He also helped us fix a few toilet issues, and we are planning to use his services again for a few other plumbing issues in our church. We really liked Dan because he explained things carefully to us, answered our questions, and taught us a lot about general plumbing issues too. Jim Wagner Plumbing provided excellent customer service every time that I called their company, which occurred several times over the past couple of weeks and they were always very helpful and professional.

  • Review 105 (2014-06-01 - Rating: 5)

    Weekend emergency with a broken outdoor faucet that would not turn off. Called the answering service and received a call back from Greg within a few minutes. He said he would be to my house in about 90 minutes and he was exactly on time. Took care of the issue, kept the area neat and clean, and with high quality workmanship. Definitely a company I will use again (Hopefully next time for scheduled non-emergency work) :-)

  • Review 106 (2024-03-26 - Rating: 5)

    Another great job by Jim Wagner Plumbing. They are my go to for any plumbing need. Highly recommend them.

  • Review 107 (2019-10-21 - Rating: 5)

    Had a leak coming from my toilet with water traveling to the floor below. Called Jim Wagner Plumbing and Joe P came out and installed a new toilet. Joe represent Wagner Plumbing very well and is an asset to the company. Joe was respectful and polite during the whole process. Wagner plumbing is now my go-to whenever I need work done and will recommend to all.

  • Review 108 (2020-03-23 - Rating: 5)

    Wonderful service, and couldnt be happier with the professionalism and responsiveness of Nathaniel. He was very pleasant and personable, cleaned up the work area and did quality work. Will continue to call James Wagner Plumbing with all my plumbing needs in the future!

  • Review 109 (2020-05-11 - Rating: 5)

    PROMPT WITHOUT THE PRESSURE! This was my second experience with Wagner Plumbing. It confirmed the excellent service I received the first time wasnt a one-off. The time between my call and completion of a water heater replacement was under 3 hours. That included a complete diagnostic, a review of my options and analysis of everything Id be paying for (i.e. no hidden fees, competitor price comparison). Im a family man whos been hit hard financially by the pandemic. When it comes to paying for home repair, more important than saving a few bucks is consistent reliability and peace of mind. After dealing with several plumbing outfits, Ive found the one that does the work to get it right.

  • Review 110 (2019-07-18 - Rating: 5)

    Jim Wagner is the best Plumber I have ever had. His plumbers are always there on time and his prices are very reasonable. His service is just AWESOME! Wagner plumbing has worked at my home as well as my business and I am always WELL Satisfied.

  • Review 111 (2012-11-08 - Rating: 5)

    Greg did a great job. Returned my call within minutes. Gave me a brief idea what to expect. We agreed upon a time and he was waiting in my driveway when I arrived home. He had my problem fixed within an hour and told me ahead of time what it would cost. Bam! Done!Ill defintely use Greg and Jim Wagner Plumbing when I get a clean-out drain tile installed in my sewer next Spring.

  • Review 112 (2024-03-16 - Rating: 5)

    Very pleased with service from Jim Wagner plumbing. Needed to clear an emergency blockage on the weekend and they were responsive and reasonably priced.

  • Review 113 (2020-01-05 - Rating: 5)

    Dan Flott from Jim Wagner Plumbing was amazing. He was on time, professional and very knowledgeable. He explained our options and costs. No surprise and worked very quickly in our emergency situation. Highly recommended and trust this company.

  • Review 114 (2014-03-21 - Rating: 5)

    I had a great experience! Greg, the employee who came to our house, was timely, clean, and thoughtful. He explained everything well, did great work, and was friendly to our whole family. I would definitely use Jim Wagner Plumbing again.

  • Review 115 (2019-07-18 - Rating: 5)

    Chris did a great job of presenting all of my options from the basic fix all the way up to clearing up long term issues. He also took the time to give me quotes on some additional work that may need to be addressed. Was timely and extremely respectful.

  • Review 116 (2024-05-18 - Rating: 4)

    Needed a new cartridge for a shower and replacement of a spigot that burst over the winter from the cold. Work was done satisfactorily and in a timely manner.

  • Review 117 (2020-01-26 - Rating: 5)

    Chris was very professional and knowledgeable in resolving our plumbing issues. He was thorough in his workmanship and did a tremendous job for us. I highly recommend him and the company for all plumbing needs. Great job and service!

  • Review 118 (2024-05-26 - Rating: 5)

    Kevin has been out a couple of times and I always enjoy his knowledge and willingness to share his experience.

  • Review 119 (2020-02-07 - Rating: 5)

    I called for a plumber to come out, there was a 2 day wait which was ok as it was not an emergency. However the next day someone cancelled and they were able to send some in out the next day instead of 2 days. The plumber was very knowledgeable and had everything he needed with him. I would recommend.

  • Review 120 (2019-10-01 - Rating: 5)

    Called Jim Wagner plumbing on a Sunday at 5pm during a rain storm and they were at our property within an hour. They installed a sump pump as a temporary overnight to keep further damage from occurring while waiting for full size pump to arrive the next day. All work was done by 3pm the following day. So helpful and professional. Highly recommend.

  • Review 121 (2013-02-14 - Rating: 5)

    Greg from Jim Wagner Plumbing, arrived at my home on-time (actually he was early), he was able to quickly determine the problem with my old leaking hot water heater, and installed a new one in a few hours. He also taught me how to maintainit and how to start the pilot light. He was professional, honest and did a good quality job. Thanks

  • Review 122 (2020-01-29 - Rating: 5)

    Chris came out and not only took care of my backed up drains, but also gave me valuable tips to avoid issues in the future. I would be happy to have service again if I need it. Thanks so much, and have a great day! Grace

  • Review 123 (2021-04-28 - Rating: 5)

    Jason was.a true pro. He moved his schedule around to accommodate my plumbing needs. He was prompt, efficient and clean. I would highly recommend him to anybody who is looking for a plumber.

  • Review 124 (2020-05-02 - Rating: 5)

    It was pouring rain ... The phone rang ... it was my mother in law ...Both her primary and her back up sump had failed and the water was starting to come in. I rushed to her house to try and revive at least one of the pumps, but alas ... they were dead.Its now 7:30pm in the pouring rain during the global pandemic, everything is closed, the water is rising and we dont know what to doThank God for Jim Wagner Plumbing. From the first call, I knew we were in good hands. The dispatch was able to schedule Joe Pendolino immediately.Joe got there, assessed the situation, installed a temporary sump to get us through the evening and came back the next day with a full dual pump battery back up system. He was fantastic!I was so impressed with his workmanship that I had him install the same system at my house the same day.Jim Wager Plumbing is Commissioner Gordon and Joe Pendolino is Batman

  • Review 125 (2017-11-26 - Rating: 5)

    We called them for an emergency toilet repair after hours and the dispatcher was great. They didnt have anyone available right away but contacted us right when they did. Greg was efficient, experienced, and had a good sense of humor !!! Wed definitely call them again for service!

  • Review 126 (2021-07-31 - Rating: 5)

    Very happy with Jim Wagner service this week. Although not an emergency they were very quick to respond. Joe explained what he was doing and solved the problem. He also answered my constant questions. Hopefully I wont have a reason for them to come out again but I wouldnt hesitate to call them if I need help.

  • Review 127 (2015-01-25 - Rating: 5)

    Greg from Jim Wagner Plumbing came over in an emergency and replaced the switch on our ejector pump. Switch went out, ejector wouldnt kick on and the house smelled like sewage. Great service, quick, and very knowledgeable. He gave it to me straight. Id definitely use Jim Wagner again for any further plumbing issues and Id request Greg.

  • Review 128 (2020-04-21 - Rating: 5)

    5 stars to Dan, I have used Wagners Plumbing in the last 10 years, they always do a professional job. Dan unclogged a sink sewer line and put everything back together professionally. Provided a quote for future work and cleaned the site. Highly recommend.

  • Review 129 (2020-03-28 - Rating: 5)

    I called JIm Wagner Plumbing and someone actually answered the phone! My father had just passed away and we had all 6 daughters staying at the home cleaning it out. Well, it was too much on the pipes and it overflowed. Chris came to the home within 45 minutes and fixed us up. We had water coming out of a main level shower overflowing into the basement. Chris was amazing and he brought his humor along with him to lighten the mood. Here are 6 girls with zero plumbing experience and he was our super hero! I would definitely use JIm Wagner again and definitely request Chris.

  • Review 130 (2020-06-01 - Rating: 5)

    Had water damage caused by leaking toilet. The contractors plumber looked at the problem and said they could seal toilet and fix the ceiling. I called Wagners and they sent Nathaniel. He took one look and said, you have mold, you have to repair that or it will be a huge problem later. His directness and honesty were massively helpful. I had the floor removed, mold mitigated, ceiling repaired. I would have just masked the problem if not for Nathaniels honesty. What more could you want for $39!

  • Review 131 (2023-12-29 - Rating: 5)

    JIm Wagner and his team ( Jason ) always professional, expedient and knowledgeable. Jason presented options and solutions to the issue. It was a pleasant experience and highly recommended.Nicholas Santucci

  • Review 132 (2013-08-05 - Rating: 5)

    Jim is an excellent plumber. He has done several major plumbing projects for me over the past year. He shows up on time and his team is very good. He stands by his work and does an excellent job.I would highly recommend Jim Wagner Plumbing.

  • Review 133 (2020-01-18 - Rating: 5)

    Dan Flott who serviced my plumbing needs was a perfectionist who took great pride in his work. He did an excellent job and literally worked his butt off. I would certainly recommend Dan and Jim Wagner Plumbing to anyone who wants excellent work.

  • Review 134 (2024-06-08 - Rating: 5)

    Kevin was very friendly, efficient and clean! He took picture of the installation.

  • Review 135 (2021-02-19 - Rating: 5)

    So a couple years ago I met a guy from this company at Marianos in Lombard and he was very nice and gave me his card. I live in a relatively new home and figured i probably wouldnt need his services. I ended up having big problems and called his company. They sent out a guy named Christopher. He worked his off Top shelf.

  • Review 136 (2020-05-14 - Rating: 5)

    Excellent responsiveness and service quality to replace my kitchen faucet. Jason S. was outstanding, explaining everything I needed to know, including what faucet to buy as replacement and usability after install. Thank you,, Jason!

  • Review 137 (2019-11-12 - Rating: 5)

    With out a doubt the best plumber that I have ever worked with. He came out to look at a clog in our kitchen sink. He was very kind and honest professional. He spent a lot time to get the clog out and even gave us some pointers to help with this in the future. I found my new plumber!

  • Review 138 (2023-05-17 - Rating: 5)

    Was very satisfied with the work Jason Saylor did. He was on time, clean, neat, efficient and friendly. Would recommend and use again.

  • Review 139 (2017-02-09 - Rating: 5)

    Gus was on time, reviewed mission at hand, received a quote for HW tank replacement and committed to having the job done. Work was started immediately and completed in a timely and professional manner. Gus was outgoing, informative, and a true professional. Requesting service was completed online and I received a call from the office within 30 minutes and simply selected my service appointment date and time. Overall great service, professional staffing and clean and organized service vehicles. A second plumber was called for to assist with removal of old HW heater from the basement and Dan arrived to assist Gus in a clean service vehicle. 10 out of 10 from us. Thanks

  • Review 140 (2013-04-05 - Rating: 5)

    After NiCor shut off my heat due a leaky pipe, I scrambled to find some help. At 9:00pm I sent an email to Jim Wagner, not expecting to hear from them until the morning. Within 45 minutes I received a call from one of their technicians and scheduled an appointment in the morning. He came on time, informed me of what the problem was and how he could fix it immediately. He did exactly what he stated and I got to turn the heat on in my house! I never used them before, never even heard of the company, but I will certainly use them again.

  • Review 141 (2018-06-27 - Rating: 5)

    We have had Jim Wagner Plumbing do several big jobs for us and have been very satisfied with their professional work. Nathaniel was my plumber and he did awesome job, I would call on him/them whenever I need a plumber.

  • Review 142 (2022-04-09 - Rating: 5)

    Jason was very professional. He explained everything he was going to do and was clear on all of the costs. He then did everything quickly and efficiently. He also provided helpful advise on how we avoid similar problems in the future.

  • Review 143 (2024-08-06 - Rating: 5)

    Kevin was super on time did a great job.

  • Review 144 (2022-10-13 - Rating: 5)

    The plumber was courteous, knowledgeable, and efficient. He installed two toilets and a new shut off valve on each. Ive used Wagner plumbing in the past at my Aurora home and will use them again.

  • Review 145 (2013-03-28 - Rating: 5)

    I received very helpful and quick service from the call to make the appointment to the job being finished. The plumber who came to my home, Greg Fagiano, was very professional and explained the problem thoroughly. I loved the no surprises price too!

  • Review 146 (2023-02-27 - Rating: 5)

    The company was very quick to respond to a dead sump pump right in the middle of a storm. Here early, explained my options and was done within an hour. Saved the day. Highly recommend them.

  • Review 147 (2013-08-01 - Rating: 5)

    Tom came out and did an excellent job putting in a new check valve and ejector in my basement. He even went as far as to look at a few other things for me and provide recommendations. Would highly recommend Jim Wagner Plumbing to my friends and family.Derek

  • Review 148 (2019-11-10 - Rating: 5)

    Nate Reed was the plumber that came to our house late Friday night after I discovered the house shut off valve leaking. Thankfully the only thing that was wrong was a loose packing nut. He could have charged me upwards of $700 to cut out and replace the valve, but was honest enough to just tighten the nut and give me a lesson on the mechanics of shut off valves for the cost of the emergency visit fee. Highly recommend.

  • Review 149 (2014-10-25 - Rating: 5)

    I really have to thank Greg. He gave me back my kitchen...for weeks Ive been trying to unclog it myself without success and just getting more and more frustrated. He came out, was on time, quickly assessed the issue, and took care of it. He is very experienced.He also gave me some advice, about how dangerous Draino and other drain cleaners are, and as a chemist, I agree. In fact, in the future, I will NOT go that way again. Draino doesnt work. In fact, with as much as I spent trying to do it myself, the cost was the same as calling these guys, and THEY are safer!!I have some other issues that I need fixed and when it comes time to do that, I will be giving Jim Wagner Plumbing a call.

  • Review 150 (2019-11-29 - Rating: 5)

    Nathaniel was great. Prompt, arriving exactly when promised. And friendly. He worked fast, installing a new kitchen faucet in less than an hour. I would call this company again.

  • Review 151 (2020-06-04 - Rating: 5)

    Dan came to the house to repair a bathtub copper pipe. He gave me the options a few weeks earlier during a site visit. He was professional, did a great job, and explained what he did and how to keep it working. I would recommend Dan for any plumbing job you have.

  • Review 152 (2014-12-02 - Rating: 5)

    Everything was top-notch from the phone call to the actual service call. I bought my own hardware and Greg was awesome about installing it as well as letting me know all the pros and cons. I would definitely recommend them and will be calling them again for my plumbing needs.

  • Review 153 (2021-11-30 - Rating: 5)

    Dan came when promised and did a great job explaining my options. Once I decided what I wanted him to do, he did excellent work installing the new hot water heater andshowed me how to maintain it. Great job!

  • Review 154 (2023-08-13 - Rating: 5)

    Jason was very personable and very professional. He took the time to explain everything to me. Very nice man and did quality work.

  • Review 155 (2024-03-24 - Rating: 5)

    Chris was very informative and did a great job at the minimal cost. I would definitely hire again.

  • Review 156 (2018-12-25 - Rating: 5)

    We had an Emergency that needed to be taken care of on Christmas Eve. Sure there was an extra charge for the holiday but they gave us a time, and they showed up early and got it taken care of before the big day. He didn’t have everything he needed for our job but went out of his way to get it taken care of. I would highly recommend them any day of the week.

  • Review 157 (2015-03-28 - Rating: 5)

    This will be my 2nd review of the work provided by Jim Wagner Plumbing. Very professional and they really know their craft. They make sure the job is done and done right.I will definitely recommend you guys to all of my family and friends.Thanks Greg!

  • Review 158 (2020-06-08 - Rating: 5)

    This was a fairly extensive job to help cure our rainstorm drainage problems. All through the project Jim listened to our requests and honored them when he could. If he was unable help us he explained why to our satisfaction. Great job!

  • Review 159 (2022-07-21 - Rating: 5)

    What a great crew! Joe came out for the original inspection to tell us what the problem was. Very knowledgeable and honest. Thank you for sharing the immense knowledge today andhelping us understand.

  • Review 160 (2017-12-17 - Rating: 5)

    I’ve been using Jim Wagner plumbing since I moved into my home in 2013. Greg has come out to house for numerous issues I’ve had and was able to easily fix the issue and explain ways to help prevent the issue from happening again. I highly recommend Jim Wagner plumbing and highly recommend Greg.

  • Review 161 (2013-04-17 - Rating: 5)

    Ive used Jim Wagner Plumbing twice now and wouldnt have used them a second time if they hadnt come through the first time. Excellent service, prompt and knowledgable. Greg Fagiano did a great job. Great work!

  • Review 162 (2019-10-15 - Rating: 5)

    I highly recommend Jim Wagner Plumbing. They have assisted us with several issues and all were solved immediately and at reasonable prices. They are highly professional and transparent in their pricing which I truly appreciate. They dont try to oversell but rather find the solution that works for your needs.

  • Review 163 (2020-02-19 - Rating: 5)

    Ive used Jim Wagner Plumbing for 3 separate jobs. The quality of work is excellent for the small and big projects. Customer service is quick to respond. I would recommend them.

  • Review 164 (2017-07-13 - Rating: 4)

    Brian was friendly and reasonable. He was well prepared to do the job. He took the time to trace back multiple supply lines to insure the system would not be compromised by the repair.

  • Review 165 (2024-06-03 - Rating: 5)

    Knowledgeable, fast and reliable! Same day service to replace outside spigot and burst pipe inside.

  • Review 166 (2012-06-27 - Rating: 5)

    Tom at Jim Wagner Plumbing is great. He replaced our water heater and installed a new faucet. He shows up early, he is professional and he does great work. I would recommend Tom and Jim Wagner Plumbing to anyone.

  • Review 167 (2018-03-07 - Rating: 5)

    Dan from Jim Wagners plumbing was gave us excellent professional service. Very nice guy. He took his time making sure everything was working as it should and cleaned up afterwards.

  • Review 168 (2018-10-16 - Rating: 5)

    Excellent service and professional plumber. He saved us from a flooded basement and was very fair and upfront in pricing. Highly recommend! I never take time to fill these out--thats how impressed I was.