The Plumber Heating & Cooling

Photo of The Plumber Heating & Cooling

Located in Lockport, New York

Address: 6523 S Transit Rd, Lockport, NY 14094, United States

Phone: +1 716-894-4382

Rating: 4.5

Services

  • On-site services
  • Repair services
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier

Photos

Comments

  • Review 1 (2024-12-05 - Rating: 5)

    We appreciated that the technicians were professional, efficient, and courteous. Casey was very attentive to our needs and time schedule and the communication regarding the appointment time was very good. This was our 2nd time dealing with The Plumber and once again we had a great experience. Thank you.

  • Review 2 (2024-12-12 - Rating: 5)

    I had nothing but a positive experience with this company. Very professional white, explain everything. They were on time when they said they were coming called before they came.Even my wife was impressed with the clean up. Shout out to Jason for a job.Well done and melanie who helped out with the paperwork And setting.Up appointments the best

  • Review 3 (2024-12-19 - Rating: 5)

    Josh and Blake from your company were outstanding. Today not only did they replace my hot water tank but they found a way to put a shut off valve going to my house, which the park I live in never did. I live in a mobile home and these two gentlemen are outstanding and did a phenomenal job. Give them both raises they deserve it.

  • Review 4 (2024-10-18 - Rating: 5)

    Josh and his brother were the best. They both were polite, professionally assessed the problem, corrected the drainage issue and cleanup. And the cost was lower than what I expected! Kudos as a team!I’ll be using them for when needed and highly recommend them for anyone!

  • Review 5 (2024-12-29 - Rating: 5)

    Jarrett took an extra 10 minutes to diagnose the issue properly for a less invasive service. He then removed the toilet and snaked the entire length of the drain to the front and cleared it out.

  • Review 6 (2024-08-29 - Rating: 5)

    The plumber was great! My storm strain has been draining slowly - the plumber stopped by and put a cable in and had the issue solved. Although they had to reschedule my first appointment, the plumber arrived on my rescheduled appointment and solved the issue very quickly. The scheduler/office informed me a couple of time of the arrival time - very helpful!

  • Review 7 (2024-10-10 - Rating: 5)

    Man ... trust the process. They did a wonderful job, from beginning to the end. Speed of sound couldnt compare to how fast they got the job done. How polite they were . How concern they were that we didnt have water. They did a really good job. Im very thankful blessings

  • Review 8 (2024-08-15 - Rating: 5)

    Contacted, and came same day. Non emergency but yet still important. Was efficient, was professional. And most of all, was honest. I also got a $99 voucher discount so it was win win. Drains maintained. All is well.Thanx……. Curtis F, P.

  • Review 9 (2024-09-29 - Rating: 5)

    My husband and I needed our kitchen drain cleaned out due to some build up. They answered right away and we were able to set up an appointment. They were professional, prompt, and responsive. Not only that, but very reasonable with us.

  • Review 10 (2024-09-27 - Rating: 5)

    Jason G. is a very knowledgeable and honest plumber. He came out to fix a leaking pipe from our bathroom. Personally, I enjoyed the fact that he took the time to explain to me where the problem is, why it is causing a leak, and how it will be repaired. We are very please with the work that he has done and will be using him as our plumber for future projects/repairs.

  • Review 11 (2024-07-15 - Rating: 5)

    Your team was exceptional!Once my problem was finely diagnosed, they came up with a plan and executed it.They were very respectful and worked as fast as they could. I can not say enough of the crew, from start to finish.Now, I will say something about the cost..... I felt as if they could have worked with me more here. 4 days without a working toilet was a little rough to say the least. Maybe take that into consideration when charging as much as a new car???? Just a thought.On the positive side, they were the only ones that answered the phone on Sunday afternoon and were there within an hour.Job well done.

  • Review 12 (2024-07-22 - Rating: 5)

    On July 17 2024, I had my hot water tank serviced. I want to thank the plumber heating and cooling company.Servicer name Don C . That me and my family appreciate everything that you did to helped and the maintenance on my hot water tank. Its people like you that makes a difference. I can truly say that I will definitely recommend your company to anyone that can use your service. Sincerely,your customer for life thank you.

  • Review 13 (2023-05-10 - Rating: 5)

    From the first call I made to them and spoke with Lisa, who was very professional and helpful, & throughout the entire process, I was made to feel comfortable and trust them to do a great job. They made financing easy and gave me a really great price! Jason handled the installation and was very professional, knowledgeable, and personable! He went above and beyond to make sure the installation went seamlessly and perfectly!!I would definitely recommend THE PLUMBER and Jason!! Awesome work guys! Just Awesome!

  • Review 14 (2024-12-29 - Rating: 5)

    Got an appointment the same day, technician was experienced, friendly, professional, fixed the problem and made sure I understood my options. Highly recommend!

  • Review 15 (2024-10-04 - Rating: 5)

    I called for service because there was a real bad smell around the house thinking it was sewage problem. Josh right away advised me thatsewage was not the problem but dead animal problem. In less than 10 mins they left, I still had to pay the service fee but at least they did not sell me any of other unnecessary services, I asked for rates for services that I might need eventually and I feel it’s a reasonable price, I had an experience in the past with another local plumber in the area that sent me a huge bill for a work done. So I would say The Plumber is pretty reasonable with pricing but I don’t have an actual experience with work done yet. But 5 stars for honestlyoh btw, after almost a whole day tearing the house down looking, my handyman found the culprit.. twas a big ass opossum… it wasn’t playing dead..

  • Review 16 (2023-07-27 - Rating: 5)

    Responsive and professional.Helped us realize we did not need a new hot water tank at this time— integrity!Articulate. Trustworthy. Good value.

  • Review 17 (2024-07-31 - Rating: 5)

    Jason G did a great job. My basement was flooding due to a blocked drain in cement floor which prevented water from getting to sump pump. He got it cleared in record time. Now the water flows freely. No more worries.

  • Review 18 (2024-06-17 - Rating: 5)

    Excellent experience. On time and ready to go. Explanations of everything they did and why he was doing it. Gave recommendations of preventative maintenance and was not overly pushy about it. Asked before going into other areas of the house when needed. Also was very understanding to my pets, friendly to them which made it much easier for him to be in and out. Highly recommended for any plumbing needs.

  • Review 19 (2023-11-10 - Rating: 5)

    No one likes having to deal with a 10k unexpected expense on a new property... but they helped make it more tolerable. Did a great job replacing the house trap and tying everything together so we should never see issues again. They are my first-call for all plumbing needs now.

  • Review 20 (2024-11-05 - Rating: 5)

    Arrived on time, called just before arriving. Assessed the situation, gave fair estimate. Fixed the issue to agreed upon plan. Work completed in a timely manor. Would recommend.

  • Review 21 (2024-10-30 - Rating: 5)

    Guys were great. Professional, quick did a terrific job. Will definitely call them if another need arises!!

  • Review 22 (2024-09-07 - Rating: 4)

    I’ve met Josh many times as he has done plumbing in my home and he is always professional and has great time management. He explains everything and also is very honest.. ask for Josh when calling.

  • Review 23 (2024-12-11 - Rating: 5)

    The team of 2 men were extraordinary they got right to the problem and fixed it. Thank you for such quick response. Highly recommend!

  • Review 24 (2024-10-28 - Rating: 5)

    They put in a new furnace for me. Got me scheduled quick The installer was very good made sure everything was cleaned up. Very happy.

  • Review 25 (2024-12-31 - Rating: 5)

    Very professional and fast. Best quote experience I’ve had.

  • Review 26 (2024-11-12 - Rating: 5)

    Your staff assigned to complete this work was very professional.I would highly recommend him to anyone in this area needing a Plumber. Thank You,/gp

  • Review 27 (2024-10-24 - Rating: 5)

    Very friendly and easy to get appt. Employee was helpful and explained everything well. Would recommend

  • Review 28 (2024-08-15 - Rating: 5)

    Great Customer service from booking with Casey. M, and same day service from Jarrett. R who explained the situation, and was able to resolve the issue.

  • Review 29 (2024-06-03 - Rating: 5)

    Great service! I had a water leak on a Sunday and they came right out and fixed the problem. Jason, our technician was respectful, polite, and got the job done quickly. Would highly recommend, and we will continue to use The Plumber Heating and Cooling Service in the future.

  • Review 30 (2024-09-07 - Rating: 5)

    They were quick to respond and replaced my sump pump to save my basement from further damage. Jason was thorough and professional and efficiently got the job done.

  • Review 31 (2024-10-17 - Rating: 5)

    Quick service furnace quit in middle of night called in am taken care of right away. Tech was great to deal with highly recommend!

  • Review 32 (2024-09-03 - Rating: 5)

    Jason was very thorough with his explaining on what needs to be done. Once I’m ready I will be hiring this company to do the job! Thank you

  • Review 33 (2024-11-22 - Rating: 5)

    Easy and fast scheduling, team arrived promptly, kept me advised of what was being done. Finished on time as promised. Thank you!

  • Review 34 (2024-10-24 - Rating: 5)

    The two men were polite and efficient. Made sure there wasnt any leaks. Wouldnt worry about using them again.

  • Review 35 (2024-07-11 - Rating: 5)

    Jarret was very professional and helped me out tremendously with his knowledge. Thank you so much! Definitely using them in the future!

  • Review 36 (2024-05-19 - Rating: 5)

    I had a fantastic experience with Plumbing Heating and Cooling. Don is a master plumber who handled everything with expertise and precision. Casey’s coordination was perfect, making the whole process smooth and hassle-free. Highly recommend their services!

  • Review 37 (2024-08-05 - Rating: 5)

    Plumber experienced some difficulties,but got the Job done with what he had to work with.Possibly we might have to buy a new sensor for our water heater due to the sensitivity of the water odor in basement.Overall service was ok.

  • Review 38 (2024-12-04 - Rating: 5)

    Mike was very helpful and patient. He went beyond to find the part for our old boiler to get it up and running again.

  • Review 39 (2024-12-12 - Rating: 5)

    Josh and his brother do excellent work and stand behind everything they do. I am grateful to know they are here to work on up coming projects for us. Thank you!

  • Review 40 (2024-05-16 - Rating: 5)

    Don showed up as scheduled. Complete professional and very personable. Diagnosed the problems and made the necessary repairs and offered instruction and advice to prevent future issues. Over all very pleased and I recommend The Plumber to anyone in need of plumbing ,heating or cooling services.

  • Review 41 (2024-09-26 - Rating: 5)

    The workers were efficient, prompt and polite. I would highly recommend The Plumber Heating and and Cooling.

  • Review 42 (2024-11-20 - Rating: 5)

    On time on budget. Can’t do better than that. Nice people, will definitely use them again.

  • Review 43 (2024-10-25 - Rating: 5)

    Michael Z was very professional, knowledgeable and answered all of my questions regarding my furnace.

  • Review 44 (2023-10-19 - Rating: 5)

    Exceptional service, from the office to the estimate team to the technicians. Patient and understanding with my knowing nothing about these kinds of repairs. The quality of their work is impeccable. Nate and Will obviously take pride in their work right down to the appearance. They helped me get financed, and the security I feel now after seeing what a great job they did was worth every penny.

  • Review 45 (2024-06-08 - Rating: 5)

    Don was responsive, professional and neat. Replaced my water heater within a few hours and the finished job looks great. Thanks Don.

  • Review 46 (2024-04-24 - Rating: 5)

    Mike and Joe arrived a on time and gave a quick assessment of the situation. During the entire period they were not only very professional but kept us up to date as to what they were doing. Will hire them again when needed.

  • Review 47 (2023-02-05 - Rating: 5)

    Excellent sense of urgency,polite and courteous. Lisa was wonderful taking my call and understanding the situation. Her communication was outstanding. When Josh arrived he worked quick to shut my water off and assessed and gave me a quick estimate. He went to home depot and came back timely and repaired with quality. Thank you so much for not just fixing our pipes but also our weekend!!!

  • Review 48 (2025-01-04 - Rating: 5)

    Great service, Michael was polite and explained our issues very well to us.

  • Review 49 (2024-12-24 - Rating: 5)

    Mike was very nice and honest with us ,thank you for that mike

  • Review 50 (2024-04-02 - Rating: 5)

    I am very pleased with this company! Very professional! They showed up when they said! They had to tear up my sidewalk and front yard and they not only cleaned up when done with a days work. They left it the way they found it! I take pride in my home and they take pride in their business and the work that they do and it shows! 10/10 for sure!!

  • Review 51 (2024-08-18 - Rating: 4)

    Very good job.Satisfied with the work and may need to call back again.

  • Review 52 (2024-12-17 - Rating: 5)

    True professionals! Knowledgeable, answered all our questions. I was glad to have contacted this company. They explained all they did and showed the work in detail. I now have a company I can and will rely on.

  • Review 53 (2024-09-24 - Rating: 5)

    Very professional. Did a great job with installation of new toilet.

  • Review 54 (2024-10-03 - Rating: 5)

    I just had my second experience with The Plumber and they were great to work with. The office team is understanding and was able to get us in the schedule on short notice, and Drake and Josh were amazing. They were so professional and efficient, but also friendly. As much as no one wants to need a plumber, I will definitely call The Plumber again when the need arises.

  • Review 55 (2023-06-17 - Rating: 5)

    Working with The Plumber Heating and Cooling was so easy. I called told them what we wanted done and they had someone out to quote the job in the next few days. They then had someone scheduled under a week later (this was not work that was urgent). Our plumber was extremely nice, and explained things along the way so we knew what was going on. We love the new vanity, toilet, kitchen sink, and frost protected garden hose. 10/10 would use again!

  • Review 56 (2023-08-30 - Rating: 5)

    They were all very friendly, professional, quick and helpful. Prices seem reasonable. Driveway had to be dug up with a hole about the size of a car with around 15 feet of piping replaced, a new trap and exterior and interior cleanouts replaced or added. Entire job took about 2 days from first dig to final fill, plus a third day before for original cleanout and camera inspection.

  • Review 57 (2024-09-03 - Rating: 5)

    Top notch assessment/fix.Knowledgeable, professional, courteous service technician came out to our home, performed a thorough assessment and addressed the immediate issue. Recommended a future plan and completed the service call all the while paying attention to the fact that my wife is a Critical Care Night Nurse and is working a long 6-night stretch - he remained quiet and so incredibly respectful of that I’d like to single thanks out specifically for him.Would use The Plumber anytime and recommend them every chance I get.The best.

  • Review 58 (2024-01-27 - Rating: 5)

    Very responsive! I called late afternoon and spoke to someone within 2 rings and Jarrett was onsite within 2 hours to investigate the water backup in the basement. He was able to clear the blockage and also recommended next steps based on the age and condition of the pipes. I couldn’t be more pleased with the service, knowledge, and professionalism! Highly recommend!!

  • Review 59 (2023-07-10 - Rating: 5)

    I have used this company 4 or 5 times now. Each time their service was great. All those I have worked with were knowledgeable, on time, and went the extra mile to make sure I was happy with the job. Ive recommended them to all my friends and family.

  • Review 60 (2023-08-29 - Rating: 5)

    I had 2 toilets replaced, shower valve replaced and sink faucets replaced. They did an excellent job. Friendly, courteous. They did what they said they would do for the price they gave us. They cleaned up after themselves as well. Very pleased.

  • Review 61 (2024-08-27 - Rating: 5)

    Jared came to our house today, diagnosed the problem and resolved it quickly and reasonable.I would recommend them to everyone

  • Review 62 (2023-02-17 - Rating: 5)

    The Plumber team was great! They scheduled and completed the service quickly and efficiently. They document all transactions immediately and provided digital invoices and updates at every step. The team was curtious and professional when on site and they completed all work with minimal interaction necessary. The team maintained appropriate communication throughout the day, I always felt in the loop about what was happening.

  • Review 63 (2022-12-23 - Rating: 5)

    The office staff are friendly and keep you informed. Jason G was great, came out earlier than expected and in winter weather conditions. Solved my issue quickly and cost effectively. This has been my second time using this company (for two separate issues) and will continue to call them for my plumbing needs.

  • Review 64 (2023-06-08 - Rating: 5)

    The Plumber Heating and Cooling did repair work for us in May of 2023 and they came out in a very timely manner and were both professional and respectful of our our home.We had issues with our warranty company covering this despite the fact they informed us it was a covered repair before the work was done.The Plumber heating and cooling worked with us to settle this matter. It is a pleasure knowing there are still companies out there that put their customers first in these very difficult times. Thank-you The Plumber Heating and Cooling I recommend that if you need a repair consider using The Plumber Heating and Cooling for a people oriented company. James F.

  • Review 65 (2023-06-25 - Rating: 5)

    Jason G. was amazing, calming, professional and very knowledgeable. He will definitely be our go to plumber from now on. Price point was reasonable and work came with a warranty. Very impressed!

  • Review 66 (2024-12-05 - Rating: 5)

    You can rent an auger, but you cant rent experience. 2 Thumbs Way up.

  • Review 67 (2024-05-29 - Rating: 5)

    They came and took a look and did what they needed to do! Very professional and explained options for what needs to be done! I would recommend them fast and reliable

  • Review 68 (2024-06-08 - Rating: 5)

    Joel is always available to help diagnose a plumbing problem. I have used them now 6 times over the last 8 years and each time they came quickly, quoted and returned to do the work. Plumbing is always expensive, so it may as well be quick, professional and done right-as these guys will do for you. Again in May 2024 his staff came the same day and got us flushing again.

  • Review 69 (2023-10-02 - Rating: 5)

    Very impressed with their service. Called on Sunday morning and had someone out to our house within an hour or so. They were professional and very helpful. Will definitely be using them again.

  • Review 70 (2024-11-07 - Rating: 5)

    Dave gave us options with no pressure, and installed a new unit quickly

  • Review 71 (2024-07-11 - Rating: 5)

    They never let me down... They accommodate me quickly and do a great job.

  • Review 72 (2022-12-04 - Rating: 5)

    I just had one of your plumbers, Don, do a repair job and have been attempting to write a review on the great job he did. He got the job done in 20 minutes, minus the time it took him to grab the parts that he needed from his vehicle. Everything was back to normal the same day as the hot water heater took a dive and stopped working. What a great guy!!! OMG I am SO happy with his work! Just AWESOME!!! THANK YOU!Susan H

  • Review 73 (2022-10-05 - Rating: 5)

    The Plumber Heating and Cooling is responsive, easy to use and I was very impressed with the service technician, Josh. He fixed my problem quickly and I felt as if he could have taken advantage of the situation but in the end it was something easy to fix with just a service charge. He was honest, did a good job of explaining the issue to me, and took care of the problem quickly. I highly recommend this service.

  • Review 74 (2023-11-24 - Rating: 5)

    I have used them in the past through home serve for my plumbing so when my heating system needed a tune up they were first on my list! I live in Angola, they arrived on time, were friendly, very personable and a pleasure to work, went over what he did and will be calling them for the AC next year. Thank yall so much!!!

  • Review 75 (2023-03-30 - Rating: 5)

    I have homeserve insurance and this is their go to provider. I am always satisfied with their work and results. Lisa on the dispatch line is always friendly, accommodating, and proactive. The technicians are always kind and do the hard work that needs to be done. This last call I was helped by Patrick. Patrick was also friendly and professional, and remained cheerful even though the job required him to lean deeply into a crawl space (no ones favorite thing). When Patrick was able to determine that the city was required to do the work for us, HE MADE THE CALL HIMSELF AND GOT THE CITY YO DISPATCH SOMEONE WITHIN THE HALF HOUR. I have never seen such expedient service in my life. Holy cow. Thank you all!

  • Review 76 (2024-09-06 - Rating: 5)

    I called The Plumber on short notice. I had a leak in the basement and also needed a shower repaired. My last experiences with other plumbers was not great. The Plumber was out in 2 hours and had everything taken care of in about an hour. They even fixed the damages from the last plumber. I could have saved a few bucks if I called around but I could have also hired another lemon. These guys were quick and painless. Very professional and courteous. I’ll definitely call The Plumber first when I need him. Great job !

  • Review 77 (2023-04-27 - Rating: 5)

    The Plumber H & C provided efficient services and friendly experiences for plumbing repairs, sump pump replacement, smart thermostat installation and HVAC maintenance. We’ve used their services at our new home as needed for about eight months. Lisa from the office is amazing with scheduling and prompt with updates. Today, Jarrett R was punctual, professional, and knowledgeable about plumbing repair. We highly recommend this business.

  • Review 78 (2023-01-14 - Rating: 5)

    Don was very professional. He was at my place within 45 minutes of me being notified that he was coming to do the work. I was nervous because I had students coming in the morning and needed the system working. Once I got out of his way and attended my own business (😂)He was able to do his job. I am most grateful.

  • Review 79 (2024-03-25 - Rating: 5)

    Mike was tech sent to house for check an review for upgrading heating an air conditioning. Very helpful with various options available and how would benifit house / utility bills in coming years.

  • Review 80 (2024-11-20 - Rating: 5)

    Great people, on time and on budget. Can’t beat it. Definitely will continue my relationship.

  • Review 81 (2023-09-29 - Rating: 5)

    The most PROFESSIONAL company I have ever met my whole entire life. They explain the situation. They explain the process and then tell you about the outcome !! Would recommend them to anyone having plumbing issues !!!

  • Review 82 (2023-02-06 - Rating: 4)

    I was delighted initially they were quite accommodating when our old furnace died. They reworked the schedule and we had a new furnace installed the next day. But it wasn’t finished. Our humidifier & UV light weren’t finished that day. There was some duct work that also needed to be completed. It took them three months to return and complete the job. Not vey professional. It wasn’t that they did anything terrible but really 3 months seems a little excessive. They’re were paid in full the 1 st day of installation.

  • Review 83 (2024-10-07 - Rating: 5)

    Jarrett was very personable and professional. He determined the problem and was able to fix it.

  • Review 84 (2024-02-01 - Rating: 5)

    Woke up to no heat. The Plumber responded and have Mike out to my house very quickly. Mike did a great job explaining the issue and available alternatives to fix and/or replace the furnace.

  • Review 85 (2023-05-20 - Rating: 5)

    Ryan came right out on Saturday and assessed the job, was very polite and fixed my leaking cold water line just in time.I will highly recommend them for future needs.There is a extra weekend charge but my situation was bad and I didnt mind as the leak was 3 weeks along after calling other companies getting the run around, its finally done and repaired!Thank you The Plumber and Ryan for your awesome work and services!

  • Review 86 (2024-02-25 - Rating: 5)

    Had trouble at my apartment building over the weekend and the service was excellent. Great communication and very timely repair. I highly recommend.

  • Review 87 (2024-09-07 - Rating: 5)

    Thank you came out in Friday at 11 pm my basement was flooding and fixes it. life saver

  • Review 88 (2024-06-01 - Rating: 5)

    Very happy with the service technician and the problem getting resolved. Quick response time and got the job done right!

  • Review 89 (2024-04-26 - Rating: 5)

    We were very happy with the service we received, they did a great job, highly recommend The Plumber!

  • Review 90 (2023-01-11 - Rating: 5)

    The workers that came and worked on the sewer drain pipe outside were very professional, very courteous, worked hard and non stop until everything was completed to satisfaction. They were able to explain all facets of the job to me and answered all of my questions. I appreciate their work ethic.

  • Review 91 (2023-09-22 - Rating: 5)

    They were very quick and were willing to go above and beyond to get the project done. I would definitely recommend them for anyone looking for a plumbing service.

  • Review 92 (2023-03-01 - Rating: 5)

    Don was very professional and knowledgeable. He came on time, explained everything that he was doing. He’s very polite and cleaned up when he was done. Thank you “The Plumber” I would recommend them to anyone.

  • Review 93 (2024-10-22 - Rating: 5)

    Came out promptly to fix a leaky valve and fixed the problem.

  • Review 94 (2023-08-23 - Rating: 5)

    I needed a drain cabled out and they arrived on time and got the job done quickly and cleanly. The service tech was a nice guy and was helpful

  • Review 95 (2023-03-04 - Rating: 5)

    Office was professional and responsive! Provided real-time updates of technicians arrival & responded quickly. Technician on-site was professional and explained the work completed. I highly recommend and I will be using going forward!

  • Review 96 (2024-07-09 - Rating: 5)

    Great job! fast work! And left it cleaner! What more can you ask for

  • Review 97 (2022-11-08 - Rating: 5)

    Wonderful service and Josh was great. They were timely, pleasant and accurately fixed my hot water tank. I am very happy that I got them to do this job and definitely recommend them to all

  • Review 98 (2024-10-11 - Rating: 5)

    Prompt , polite , courteous and efficient ... I was a first-time customer but now will be a Lifetime customer .... Highly recommend Mr. Plumber.

  • Review 99 (2024-03-29 - Rating: 5)

    Resolved in one trip clear & concise, with a very professional employee who elaborated the whole process. Would certainly employ their services again!

  • Review 100 (2022-11-11 - Rating: 5)

    Technician was courteous, professional and on time. Michael went above and beyond to take care of our problem. The house had issues and he figured everything out and we are enjoying our new system.

  • Review 101 (2023-03-15 - Rating: 5)

    The technician was very professional, and when he came in the house, he cleaned up after himself, and he talked me through what he was going to do. They were on time and very courteous. I would recommend this service from the company.

  • Review 102 (2024-02-16 - Rating: 5)

    Michael was on time, very professional and sympathetic to my situation with my furnace and hot water tank. He explained what was wrong and showed me on the furnace.

  • Review 103 (2024-04-29 - Rating: 5)

    Awesome honest and extremely helpful every one, from the guy who quoted me to the girls on the phone and the guys doing the work every one was super nice

  • Review 104 (2023-07-22 - Rating: 5)

    Jason G is a great guy. Helped out with alot and enjoyed the casual conversation! Their office staff is very friendly and helpful.

  • Review 105 (2024-06-17 - Rating: 5)

    Very helpful, friendly and professional. He, (Don) explained everything to me and answered all my questions.

  • Review 106 (2023-08-04 - Rating: 5)

    I say on time but I was moved up and got service early! Same day call, same day solution. A knew the price before services and the technician was friendly and down to earth.

  • Review 107 (2024-04-01 - Rating: 5)

    Very professional, expedient and competetively priced. I highly recommend this company to both residential and commercial customers.

  • Review 108 (2024-03-16 - Rating: 5)

    Jarret was very professional and determined. Jarret got the job done. Thanks Jarret, will definitely recommend your services 👍

  • Review 109 (2024-03-05 - Rating: 5)

    They moved my laundry room from the basement to a spare bedroom on the 1st floor. It is so much better for me. I really love it. I would highly recommend these people.

  • Review 110 (2022-12-30 - Rating: 5)

    They were very helpful and friendly. Also very informative about the steps I needed to take to report this to my insurance company. Took before and after pictures for me and cleaned up all the garbage.

  • Review 111 (2023-03-30 - Rating: 5)

    The tech that came to the house was very knowledgeable and fixed everything quickly and efficiently. My only complaint is that the appointment time got messed up which caused a bit of rushing around but nothing that couldnt be overcome

  • Review 112 (2023-02-27 - Rating: 5)

    Tech was Professional, courteous and knowledgeable. I only have one small thing to say and that’s I wish they could have come out the same day. But definitely a good company.

  • Review 113 (2024-06-27 - Rating: 5)

    Joe and Tim did a great job explaining what needed to be done and the guys did a great job on the installation. Eould recommend them highly to anyone!!

  • Review 114 (2022-07-19 - Rating: 5)

    Jarrett was very friendly and courteous. He went right to work and did a nice job in a timely manner. Everything was promptly done, including clean up.

  • Review 115 (2024-09-07 - Rating: 5)

    He was excellent in his job he was also helpfu

  • Review 116 (2023-02-07 - Rating: 5)

    Paul came out to help us clean up the main sewer line that was backing up in the front yard. The company was very responsive and helpful, Paul was also very helpful in explaining things about my furnace!

  • Review 117 (2024-09-07 - Rating: 5)

    Fast and courteous and very knowledgeable took my stress away 🙃

  • Review 118 (2024-04-04 - Rating: 5)

    Don C was the best technician I ever dealt with . The company is lucky to have an employee like him .

  • Review 119 (2023-06-19 - Rating: 5)

    Had a fantastic experience with the Plumber, Heating & Cooling, they replaced our leaking water heater. Very clean work, timely and over all excellent client experience!

  • Review 120 (2023-09-27 - Rating: 5)

    They were great. Fixed the hot water heater and replaced and reconnected the water line to our new fridge. . Great service!

  • Review 121 (2024-07-26 - Rating: 5)

    We’ve had the team complete multiple projects over the last year and are extremely satisfied with the service and quality of work. We highly recommend The Plumber Heating & Cooling.

  • Review 122 (2024-06-11 - Rating: 5)

    Don was awesome! Great work, fast and friendly! A+

  • Review 123 (2024-06-06 - Rating: 5)

    Horrible they came out and dug up my yard and there was a hairline crack on my sidewalk and they put their 2,000lb machine on and cracked and damaged more and they are saying I am responsible for it I dont think so, Channel 4 call is next In the process of putting a lien on the business

  • Review 124 (2023-07-06 - Rating: 5)

    The guys made a difficult situation tolerable. Nobody wants to have their front lawn dug up,but they couldnt have been more respectful of the existing landscaping, then followed it up with a professional cleanup.

  • Review 125 (2022-08-24 - Rating: 5)

    Good folks. Helped me out when a pool company digging machine destroyed my yard and sewer line. Very courteous and on time. Good crew that did the work too.

  • Review 126 (2023-06-21 - Rating: 5)

    Jarrett was very professional and efficient. He got the job done and we are pleased with his service.

  • Review 127 (2022-10-24 - Rating: 5)

    They are amazing, Mike Z is honestly the best! I have been having heating problems and he helped with confirming the simple fix of a new thermostat.

  • Review 128 (2021-06-30 - Rating: 5)

    Dylan came to service our AC unit because it was struggling to keep up. He was very professional and explained everything he was doing. I highly recommend this company for and air conditioning or heating work

  • Review 129 (2022-07-20 - Rating: 5)

    Their technician, Jarrett, was courteous and personable. He was very thorough in evaluating what needed to be done. I am very satisfied with their service!

  • Review 130 (2023-07-10 - Rating: 5)

    Placed a call to the Company and they responded right away and sent a technician out to the property to solve the problem. Very professional and knowledgeable of the situation. Would recommend this company.

  • Review 131 (2022-12-20 - Rating: 5)

    Young man came did his job and provided me with useful information. He was accommodating to our unforseen circumstances and provided a thorough but fast service

  • Review 132 (2022-11-10 - Rating: 5)

    The plumber was very professional and friendly and patient and answered all our questions. He did an excellent job fixing the pipes under the sink.

  • Review 133 (2023-06-22 - Rating: 5)

    They did an amazing job . I will definitely recommend them .

  • Review 134 (2023-08-01 - Rating: 5)

    In this day and age where no one ants to work, I am happy that the Plumber is still here. He was on time and finished the Job. I am pleased as usual with the Plumber.

  • Review 135 (2024-03-21 - Rating: 5)

    Prompt and thorough. Explained in detail my options for services. Detailed breakdown of what I was paying for.

  • Review 136 (2024-03-13 - Rating: 5)

    Very friendly staff straight to the point they got here rapidly and took care of my problem Very satisfied

  • Review 137 (2024-03-17 - Rating: 5)

    Prompt, efficient service. Very friendly and very knowledgeable. Highly recommend them!

  • Review 138 (2023-10-03 - Rating: 5)

    Found them on Angie’s list, they called right away and scheduled an appointment the next day. Great work too

  • Review 139 (2024-07-06 - Rating: 5)

    Very professional and answered my questions and very helpful and friendly

  • Review 140 (2024-08-23 - Rating: 5)

    Thank you for the prompt and professional service!

  • Review 141 (2024-07-20 - Rating: 5)

    Excellent service, spent quite a bit of time and got everything done!

  • Review 142 (2022-10-13 - Rating: 5)

    Big Shout out to Jerrett. He flushed my drain today. Very pleasant capable and professional. Recommend this company

  • Review 143 (2022-11-08 - Rating: 5)

    Just an inspection ! But I must say the service is number 1 in my book ! Very respectful and knowledgeable on alot of other issues just on conversation ! All my plumbing services will be here from now on ! Guaranteed!

  • Review 144 (2024-05-13 - Rating: 4)

    The technician, Mike was very knowledgeable and patient in answering all of my questions.

  • Review 145 (2023-12-13 - Rating: 5)

    The BEST plumbing service! Friendly and professional and took care of the problem quickly! Thank you!

  • Review 146 (2023-04-06 - Rating: 5)

    I had a sewer back at a residence I own. They came on time the same day and performed a very good professional service

  • Review 147 (2024-02-06 - Rating: 5)

    Fast explain prices and satisfaction was great.will add number to my cell phone.

  • Review 148 (2024-11-22 - Rating: 5)

    Start to finish professionally handled.

  • Review 149 (2023-08-10 - Rating: 5)

    Jarrett was a pro, went above & beyond getting ALL the roots out of the sewer pipe. They were so bad they broke the snake.

  • Review 150 (2022-11-29 - Rating: 5)

    Great experience. They came the same day and were professional and got the job done. A life saver! Thank you!!

  • Review 151 (2023-12-28 - Rating: 5)

    Jason was amazing, friendly, courteous, thorough and informative would definitely call again

  • Review 152 (2024-06-29 - Rating: 5)

    Awesome service. Don C thank you

  • Review 153 (2023-04-24 - Rating: 5)

    Jarrett was polite, professional and efficient. I love how flexible and responsive this team is.

  • Review 154 (2023-03-23 - Rating: 5)

    Called last minute and Mel got someone over right away! Fast and efficient! Great service!

  • Review 155 (2024-05-23 - Rating: 5)

    Jason did a very professional and excellent job replacing our shower valve. He explained everything we asked about. We are very pleased and well recommend The Plumber to anyone who needs your services. Our highest accolades to Jason and the company.

  • Review 156 (2023-08-07 - Rating: 5)

    The gentleman was kind ,patient and explained the possible steps moving forward to solve our water pressure issue

  • Review 157 (2023-09-08 - Rating: 5)

    The tech came to my home and went above and beyond to solve my issue. if you need a plumber this is the company you need to call.

  • Review 158 (2024-03-06 - Rating: 5)

    Could not have been happier with the technician and the service. Highly recommend this company.

  • Review 159 (2023-07-08 - Rating: 5)

    Jason did a great job with faucet and the shutoff valves. I would hire them again

  • Review 160 (2023-12-01 - Rating: 5)

    Same Day Service. Nice Tech. Great Customer Service. Reasonable Price.

  • Review 161 (2024-03-08 - Rating: 5)

    The company did the annual inspection for my boiler. They were friendly and honest.

  • Review 162 (2024-10-02 - Rating: 5)

    Great, friendly and professional.

  • Review 163 (2023-03-27 - Rating: 5)

    From top to bottom this company outperformed. Service scheduler, technician and owner. All were responsive, honest and professional.

  • Review 164 (2023-07-26 - Rating: 5)

    The Plumber Paul was honest about my drainage in my bathtubs and kitchen sink. Thank you

  • Review 165 (2023-02-05 - Rating: 5)

    Called for an emergency appointment on a Saturday for frozen/burst pipe. Jason arrived a few hours later and fixed it.

  • Review 166 (2024-01-19 - Rating: 5)

    Excellent! The Plumber H&C did a super job! Thanks Jason@