Pro Plumbing Air & Electric Plumbing, HVAC, Septic Tank, & Electrical Services

Located in Lexington, North Carolina

Address: 794 American Wy, Lexington, NC 27295, United States

Phone:

Rating: 4.8

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On-site services
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Comments

Review 1 (2024-11-14 - Rating: 5)
November 14, 2024 Drew Potts with Pro Plumbing came out to replace the anode rod in the hot water heater. Apparently the one installed by the manufacturer AO Smith was just a magnesium rod that corroded in a matter of months. Thankful that Drew was so kind & helpful. My dogs even liked him. Highly recommend.This review is for the consult & inspection. Terry was very kind & thorough. He went over everything really well & tried to make it affordable for us. Ill update after we get the unit up & running.Update 9/17. Friendly crew went above and beyond what we expected Im installing the hvac & water heater.

Review 2 (2025-01-08 - Rating: 5)
Cody did a great job, was thorough and kind. He explained everything well and I can tell he takes great pride in his job. He went above and beyond to ensure I had my heat repaired during one of the coldest days of the year. I highly recommend him and Pro Plumbing.

Review 3 (2025-01-03 - Rating: 5)
Micheal did a fabulous job! He explained what was going on and how we could fix it. He gave us options and then gave us his opinion through expertise. He was very thorough and did a great job. Highly recommended will definitely be using him again!

Review 4 (2024-11-19 - Rating: 5)
Michael came out same day to diagnose and fix the issue we had with our shower (needed cartridge replacement). He was very polite, courteous and knowledgeable. He explained everything in a way that was easy to understand. Very pleased with our experience.

Review 5 (2025-01-07 - Rating: 5)
Flavio was wonderful. Fixed our issue and gave us quotes for some other things that need to be done soon. He was very respectful. We enjoyed dealing with him. Will use this company again because of him.

Review 6 (2024-10-18 - Rating: 5)
Ben introduced himself and he was very courteous. He quickly did my quote and arranged to come back and complete the work. The quote was very reasonable and I can’t wait until it’s finished. I recommend Ben for all of your electrical needs. He actually came out and installed the light fixtures and he did an amazing job. Everything is working perfectly! I highly recommend him. Thanks again for your help.

Review 7 (2024-12-06 - Rating: 5)
Trent was awesome! He showed me the problem and let me know what it would take to fix it. Gave me a price and had it fixed quickly. Trent worked later than required to ensure we had water. I would highly recommend Trent with Pro Plumbing Air & Electric.

Review 8 (2024-12-04 - Rating: 5)
This was our first time using ProPlumbing Air & Electric. They scheduled our appointment and got someone out within just a couple of days. They communicated with us frequently to let us know a time frame and who to expect to see. The electrician, Joshua, was very thorough and knowledgeable. He installed a new ceiling fan and replaced a faulty outside outlet, explaining everything as he worked. He was very polite and took the time to instruct me on how to use the remote for the new ceiling fan. We are very pleased with the service, and we will definitely call them again for any future needs.

Review 9 (2024-12-14 - Rating: 5)
Jacob Jackson did a fantastic job repairing our heat! He was very professional and knowledgeable! He showed up with booties on his shoes (we didn’t have to ask), he did a thorough diagnosis, and an effective repair. He also took the time to explain to us what the problem was. I would recommend Jacob any day.

Review 10 (2025-01-04 - Rating: 5)
Joe Gunter did an excellent job running higher amperage lines to my garage to stop the circuit from from breaking under heavy load. The job was done quickly and professionally. I am very satisfied with the work and would happily hire Pro Plumbing Air & Electric again.

Review 11 (2024-12-21 - Rating: 5)
Great service! Terry was very nice, honest, and open about what things were immediate needs, what things should be done soon, and what things were good. He treated me with respect while discussing options, prices, and changing codes and standards. A+For installation, Michael was great as well. Thoroughly explained everything and was very polite. Thank you!

Review 12 (2024-12-12 - Rating: 5)
Ken was very friendly and extremely knowledgeable. He made me feel very comfortable about the service that was needed. He took time to explain details and offer options. I highly recommend them. More companies need great service like they offer! Thank you!!

Review 13 (2024-12-23 - Rating: 5)
Terry was thorough and engaging. He described aspects of the current generation of heat pumps and had me work with him to build the characteristics of a heat pump that would meet my needs. He priced each component as we went and offered some perks that would keep my costs down. Additionally, he had a tech person to come. This young man was able to make a temporary fix that has the heat pump running and hopefully will keep the system off Emergency Mode until a new heat pump is installed.

Review 14 (2024-12-12 - Rating: 5)
Mike was very informative, polite, patient, and capable to get the job done. I dont understand how he derived the first and second fees totaling over $300. I will call Pro Plumbing, Air, & Electric again.Joshua was honest, very polite, and easy to understand. He told me how the problem can be solved and an estimate of the cost. I will call you again. Thank you very much.

Review 15 (2024-10-30 - Rating: 5)
I had an outlet that needed to be installed and an issue with a kitchen outlet and my issue was resolved the day after reaching out to Pro. They were friendly, speedy, and communicated very well. Marcus was also very friendly and knowledgeable. To top it off they are very reasonably priced. I would definitely call them again if I was in need of service.

Review 16 (2024-08-28 - Rating: 5)
Professional, yet friendly. Explained his work thoroughly with pricing before beginning work. Well pleased! Got two new faucets installed.

Review 17 (2024-10-04 - Rating: 5)
I needed two ceiling fans installed. The first person who came out took one fan off the ceiling, then said he couldnt do it and left wires hanging from the ceiling. The next two companies made definite appointments and never showed. My experience with Pro Plumbing and Electric was great!!! Marcus showed up on time and was very courteous and good at his job. I have an elderly uncle living with me who is a retired electrician and now has dementia. He was supervising Marcus, who didnt mind and was patient with him. I am so happy to finally have my new fans installed. I would highly recommend the company and Marcus.

Review 18 (2024-11-21 - Rating: 5)
Michael and Rafael did a great job putting my new furnace and A/C unit in today. They assisted me with installing the thermostat and setting it up for me. They answered my questions. Thank you so much!Once again, Ben did a fabulous job! I had some new light fixtures put in my master bedroom, master bathroom and a light fixture in the kitchen over the sink. Ben is always professional and kind. I truly appreciate him listening to me and answering my questions.Elisa 7/19/2024I had my light fixtures replaced with updated ones. Ben did an excellent job today. He was very professional and nice. My neighbor came over and she liked what he did and asked for his business card. Thank you Ben for a great job! I highly recommend this company.Elisa

Review 19 (2024-11-29 - Rating: 5)
We needed an electrician quickly to help our 88 year old brother in law have heat in his house. Kenny was able to come out the same day and provided us with a quote for not only the electrical issues but also the HVAC system we knew we needed replaced. Pro Plumbing Air & Electric sent great communication text t messages with even a photo of the people they sent out. Highly recommend!

Review 20 (2024-12-31 - Rating: 5)
Excellent service. The problem with our furnace was throughly checked. The problem was found. The repair man, Hunter explained the problem well and told us what needed to be done. He answered all of our questions. He was polite and professional.

Review 21 (2024-12-10 - Rating: 5)
Kenny was very professional. He took the time to explain what he was quoting and offered suggestions about how to resolve my particular issues. He further pointed out that my current thermostat would not work in the manner I was hoping it would at which point he offered options to resolve that as well. I am very pleased with his professionalism.

Review 22 (2024-07-30 - Rating: 5)
Michale was very knowledgeable and spotted many problems that another company did. I liked he work ethic he brings to the table. he did take time to fix small leak and cap off water lines that were not being used. Terry was very helpful and very understanding when all was said and done, he gave me the name of another person who does floor work which I need done. Have tried well known company, and they did not bother to call or even come by to look.

Review 23 (2024-08-20 - Rating: 5)
I had an emergency on Sunday. I made the mistake of calling another company, but after waiting 6 hours with no response, I called Pro Plumbing. Jacob was at my home within an hour. He was very experienced, professional, and courteous. He fixed the problem quickly and then gave me options on how to make sure the same problem doesnt happen again. Im am very happy with the service and the price. I will definitely do business with Pro Plumbing and Jacob again. Thank you!

Review 24 (2024-12-07 - Rating: 5)
We had a major water pipe break on a freezing Friday night. Michael and Pro plumbing were great…. Came out quickly and got the job done. Fair price too! Highly recommend!!

Review 25 (2024-12-24 - Rating: 5)
Drew is a skilled plumber who brought his technical and safety expertise to my gas line project, which he completely quickly and professionally. I was very comfortable having this man in my home and 10/10 definitely recommend him for your plumbing job!

Review 26 (2025-01-07 - Rating: 5)
Michael was absolutely wonderful! He was so pleasant and knowledgeable. He worked hard and I could tell he was doing everything he could fix my problems and he did! As a bonus, he was so great with my 9 year old son. It is a pleasure to be able to leave a positive review.

Review 27 (2024-09-28 - Rating: 5)
Had a plumbing issue on a Saturday morning no water coming inside the house our well was acting up! Called these guys and they came right out! Trent was very professional, knowledgeable and prices a very reasonable.

Review 28 (2024-12-04 - Rating: 5)
Justin was absolutely amazing!!! He did so much more than any one else we have had come out for our issue! Will definitely become a regular customer!!

Review 29 (2024-10-25 - Rating: 5)
Drew from ProPlumbing, Air, and Electric was professional and thorough with his assessment of my plumbing issues. He was informative on the possible options I could choose to further address my concerns. I was not charged for his initial visit to my home. I highly recommend Drew or any tech from ProPlumbing, Air and Electric.

Review 30 (2024-11-27 - Rating: 5)
So today was a very great experience with Trent, he was polite listened to me about the issues I was having. I hired a different plumber to come fix issues with my sink which it was clogged the other plumber created more issues by adding a drain pipe different U line but didn’t change out long pipe from garbage disposal to the new piece so the pipe kept coming loose and spillage from the pipe kept going every wear, and leakage from garbage disposal. Trent quickly figured out the solution and fixed it he then was ready to leave. I went to clean the sink and figured out there was another leak from the seal around the sink. He came back in and cocked the sink for me. He went above and beyond for me. The night before Thanksgiving anddddddd came in the same day he was called! Thank you so much Trent!Lucy Stephan

Review 31 (2024-11-15 - Rating: 5)
Kenny was very knowledgeable, friendly and informative. He explained all he was going to do and walk me through each step. When he left I was more knowledgeable about hvac and the many components. Thanks again Kenny, I appreciated you today!!

Review 32 (2024-09-08 - Rating: 5)
Nice and responsive! Ben came out and figured out pretty quickly what was going on. He was really nice and explained the issue and the next steps. Very polite. Would use them again if needed! Thank you!

Review 33 (2024-10-23 - Rating: 5)
I had a great experience with Jacob at Pro Plumbing Air & Electric!! He was quick to identify and fix the problem, and his efficiency was impressive. Not only did he address the immediate issue, but he also provided helpful preventative measures to avoid future problems. His professionalism and expertise really stood out, and I highly recommend him to anyone in need of HVAC services. Thanks, Jacob!!!

Review 34 (2024-10-28 - Rating: 5)
Blake and the other technician were extremely friendly and professional. They completed the furnace inspection efficiently and we will be using them for future work. Plus, they gave my dog lots of love, so she definitely approves!

Review 35 (2024-09-25 - Rating: 5)
Michael McDonald is absolutely outstanding at his job. He fully understands the importance of his customers understanding what they need and why. If your customers are not happy, you will soon be out of business. You should do what it takes to keep Michael happy with your company.

Review 36 (2024-09-12 - Rating: 5)
Mason was great, very professional, very articulate. Great work ethic for a young man. He stayed on the job until he met his as well as my needs and expectations. He did a great job and worked very hard. In this day and age it is refreshing to have great service by a very polite and consciousness young man. Thanks Pro Plumbing!! That first shower was great!!!

Review 37 (2024-12-11 - Rating: 5)
Terry Hamilton was so kind and very knowledgeable. He was very professional and patient with answering all of our questions. My husband and I really enjoyed meeting him.

Review 38 (2024-08-27 - Rating: 5)
Our air conditioner finally gave up the ghost. Called after hours and a technician arrived in a timely fashion. Hunter was very knowledgeable and thorough. Unfortunately due to the age of our unit it was not feasible to repair it. Kenny showed up the same night after hours and was able to give us a quote on a new system that was reasonable and we should be back to having a cool house soon. Everyone was very thorough in explaining our options and we did not feel pressured into anything.

Review 39 (2024-11-13 - Rating: 5)
Michael did an outstanding job installing my new fireplace gas logs as well as troubleshooting my plumbing issues. He works hard and does it right the first time! I highly recommend Michael and the Pro Plumbing Team!

Review 40 (2024-10-02 - Rating: 5)
Hunter was outstanding. He took pictures of each of the areas he checked and he thoroughly explained his findings. He provided valuable information to provide to my installation vendor and he provided me with detailed quotes for the work that he suggested that needs to be performed to bring our equipment up to the best possible standards. Great job. We highly recommend Hunter.

Review 41 (2024-09-05 - Rating: 5)
Jacob Jackson from Pro Plumbing came to my home to assess a problem I was having. He took a look at my system and gave me a price that was acceptable. Jacob was knowledgeable with the information he provided me with. I will definitely use Pro Plumbing again.

Review 42 (2024-10-25 - Rating: 5)
Came out to give me a quote for a full home back up generator. Ben the tec was a very nice young man and made it simple. He gave me a turn key quote that even included removing a bush to place the generator. I was impressed and that is very rare these days.

Review 43 (2024-12-30 - Rating: 5)
Justin did a great job. He checked everything and had my heat working in a short period of time. Thank you Justin

Review 44 (2024-07-10 - Rating: 5)
Great service. We had some electrical issues and the technician Joshua was top notch. Professional, courteous, and very informative. The company was easy to schedule with and kept us updated throughout the scheduling process. I have no complaints and will use them again if needed.

Review 45 (2024-11-29 - Rating: 5)
We called for an Electrician on Black Friday in 2-3 hours he came out and assessed the issue and temporarily fixed the problem until the part is ordered Marcus Blakely was our electrician he was absolutely the best and will recommend them and him to anybody they are simply the best

Review 46 (2024-10-09 - Rating: 5)
Big thank you to Ben Altmire and his co-worker (Im sorry I didnt get his name!) for replacing and reconnecting my entire service panel. They spent extra time making sure everything in the home was working, relabeled everything in the service panel, and cleaned up when they were done. AAA+++ work!

Review 47 (2024-12-09 - Rating: 5)
The service guy Cody that came to my house was very helpful and new what he was talking about. Alisha the lady that set everything up was very polite. I recommend this company

Review 48 (2024-11-05 - Rating: 5)
MY personal experience was superb. Great. Awesome. Quick easy and chill. Had electrical work done to hook up an RV to the house. Impressive for a corporate run company

Review 49 (2024-08-16 - Rating: 5)
Michael was very professional, courteous and thorough. He made the difference my choosing you guys over the other companies who quoted the job!Ed came out today and finished the job. Very professional and fast! I highly recommend this company!

Review 50 (2024-09-13 - Rating: 5)
Marcus was very professional, patient & nice. I asked questions and he had no problems answering them for me. Overall satisfaction: 10/10 . I will most definitely recommend him next time & for future visits.

Review 51 (2024-06-27 - Rating: 5)
Trent from pro plumbing came out to repair a bath tub leak. He was prompt and courteous. He explained everything in detail and was never pushy. Simply asked if I would like to have them repair it. They ordered parts and came back within a week and completed the job. No extra costs and the work was quality. They will be my go to plumbing company and I highly recommend them.

Review 52 (2024-07-31 - Rating: 5)
Awesome experience - so professional and service was awesome! Ben and Joe took care of all my concerns and handled the the electrical work perfect. They explained what they did and advised if any further problems to just call. Great work and reasonable

Review 53 (2024-10-21 - Rating: 5)
Joshua Walker was awesome ! He explained to me exactly what was needed. Gave me options and advice. Will definitely use again! Even with the hick ups Josh service was a1. Will be using this company for other needs in future.

Review 54 (2024-08-10 - Rating: 5)
Very friendly. I felt Kenny was very honest and explained things in a way that was easy to understand for someone who doesnt speak HVAC. I also felt he was very thorough in his inspection. The gentleman Hunter that was with him was very polite too. Great customer service skills.

Review 55 (2024-12-06 - Rating: 5)
Great service. Needed a new water main ran into my existing house. These guys came out and did it fast and professionally. Great personalities too.

Review 56 (2024-08-25 - Rating: 5)
Trent did a great job fixing the shower drain and was patient with any questions I had.Kenny also did a great job informing me of the options I have to clean my duct work. He was very patient with any questions I had!

Review 57 (2024-12-06 - Rating: 5)
Excellent work! Peter was on time and he is very knowledgeable and efficient in his job. I will definitely use Pro Plumbing Air and Electric again.

Review 58 (2024-06-22 - Rating: 5)
I would pick this company again. Marcus was awesome !! He was very respectful and professional. He explained everything to me and made it very easy to deal with the situation. I also want to say he was very truthful about what the issue was.He took pictures of everything he worked on. Thank you !!

Review 59 (2025-01-03 - Rating: 5)
These guys are great. Theyre prompt and very knowledgeable.. The young man that came out today, came out b4, and hes also always very friendly. Thanks guys. Im happy

Review 60 (2024-12-06 - Rating: 5)
Pro Plumbing of Lexington, NCwas quite professional in this encounter in which a malfunction in our hot water heater was identified and corrected. Telephone service was accurate and pleasant on a national holiday. Response by a fine young plumbing technician who was knowledgeable and polite and who explained thoroughly what he was trying to achieve by each of his actions.Michael McDonald worked carefully and expeditiously and ensured normal function of our appliances prior to leaving.The cost was comparable to other plumbing services in our area.

Review 61 (2024-10-30 - Rating: 5)
They were amazing! Very nice and professional, and super nice to my kids. My son was talking to them and laughing. They kept me informed about everything. I enjoyed their service

Review 62 (2024-12-18 - Rating: 4)
Being in management most of my life, I only had one DM and owner give me 5 stars & it caused much envy from other managers although my ratings exceeded theirs, so I learned to give out a 4-5 review when possible & no 100%.

Review 63 (2024-07-08 - Rating: 5)
A circuit went out in our home and the circuit breaker did not correct. The company was the most professional I’ve interacted with. Prompt service with updates to arrival time etc. very reasonable price to fix it on the spot. I highly recommend them!

Review 64 (2022-03-23 - Rating: 5)
Outstanding crew.Installation looks great.Craftsmanship is in the details.This was the right choice for HVAC replacement.No bugs to work out.Works great, from the first switch-on.Highly recommended ⭐️⭐️⭐️⭐️⭐️

Review 65 (2024-11-20 - Rating: 5)
Trent and his partner did a great job, the pipes for the bathroom sink were badly damaged and it needed new pipes . I’m so relieved that project is finally finished. The water is flowing great. Thanks to the team for all there hard work ….

Review 66 (2024-08-20 - Rating: 5)
Ben did a fantastic job. He came early, was efficient and super respectful. He did a great job with our electrical work and communicated with us throughout the project. Great service!!

Review 67 (2024-12-06 - Rating: 5)
Jimmy Morgan did a fantastic Job explaining the problems with my HVAC system, and showing me the hazards that I was dealing with… And explained to me that my present HVAC System is broken, and just out of date…. Jimmy helped me to understand and Showed me the proper Size HVAC system that would Be best for my house….There was no pressure in buying the system that I bought, I was just presented the facts of what Pro plumbing and electric can do for me.I definitely will be using Pro Plumbing Service Co. in the future.

Review 68 (2024-12-03 - Rating: 5)
Peter was very professional and explained what was needed due to the age of my home and fixtures never been replaced. He also gave me other options. Thanks Peter!

Review 69 (2025-01-04 - Rating: 5)
Michael Craddock was very helpful, and answered all of my questions that I had. Hes a trustworthy technician.

Review 70 (2024-02-14 - Rating: 4)
They were honest and made right what they needed to. Pete is a good guy and came out right away when we had a problem with the the initial repair. They are a bit pricey but they stood by their work which we appreciate.

Review 71 (2024-10-05 - Rating: 5)
Ben was punctual and professional. He answered all our questions and got the job done quickly. Great service tech. Highly recommend

Review 72 (2024-08-06 - Rating: 5)
Jacob did a great job. I had to leave and before i got back he had finished and left and i heard a whistling noise coming from the air handler. I called and he turned around and came right back took care of the issue and gave a full explanation of what all he did as well as show pictures. This was the second time jacob had been here he was very professional and well spoken as he explained everything in detail.

Review 73 (2024-09-06 - Rating: 5)
Great experience! The communication and completion of work was seamless and quick! Will use them in the future.

Review 74 (2024-09-06 - Rating: 5)
Michael was very helpful with sharing with me how to maintain my garbage disposal.We have used Pro Plumbing and Air for more than 10 years and weve been very pleased with their services.

Review 75 (2024-07-26 - Rating: 5)
Hunter showed up early. Very knowledgeable and worked really quick. Felt well taken care of. Update: Hunter, Eric and Kid finished work today. Everything is running good and the air feels much better.

Review 76 (2024-12-19 - Rating: 5)
5 stars for Pete from Pro Plumbing! He was great! Punctual & professional. He explained everything to me & gave me some options.

Review 77 (2019-05-31 - Rating: 5)
The tech came out Sunday, quickly diagnosed the problem within the breaker panel. Informed me of my options and set up a install for tomorrow .So far, so good. Quick response time, knowledge, and customer service are top notch.I will follow up once the major job is completed.Fantastic finish !Very satisfied. Merlin and his assistant went the extra mile when it came to addressing the job. They even replaced the stove outlet in the kitchen to bring it up to code. A great company and a great experience. They even provided me with instant financing to cover the major cost of the upgrade.Thanks again !

Review 78 (2024-10-16 - Rating: 5)
I had my A/C replaced, I had my HW heater replaced, I had my Generator repaired and Serviced, I had plumbing work done, all by Very professional and courteous employees. They did excellent work. I would highly recommend them.

Review 79 (2024-10-02 - Rating: 5)
I scheduled an appointment the day before. Pro plumbing and electric pulled the permit next day got the job done quickly and efficiently. Joshua and Corbin were very pleasant to work with

Review 80 (2024-06-30 - Rating: 5)
Recently bought a new home and started having plumbing issues weeks after. It was a Saturday that we called and Michael Mcdonald has been amazing to work with from the beginning to end. He went over and beyond for us to get us back to a comfortable living condition in our new home. Were very grateful to him and his team.

Review 81 (2024-07-05 - Rating: 5)
Joshua was very knowledgeable and took the time to explain everything to us. As far as the company as a whole, they kept us updated about everything after making the appointment. We would definitely recommend this company.

Review 82 (2024-10-11 - Rating: 5)
If you need a job done right with courteous service, and a comprehensive examination, Pro Plumbing is your next call. This is my third time having them time having one of their technicians do an assessment on work that needs to be done. Drew came through and was very professional.My dogs even liked him. 👍🏾

Review 83 (2024-10-03 - Rating: 5)
I called Pro Plumbing at 7pm after experiencing a partial power failure. Marcus arrived with 30 minutes and determined that one of the 120v leads coming into the outside box was down. We called Duke Power to report the partial failure. Marcus did a great job.

Review 84 (2025-01-02 - Rating: 5)
Hunter is very professional, has wonderful skills, does an amazing effective job, while maintaining excellent customer service. Thank you Hunter!!!

Review 85 (2024-11-28 - Rating: 5)
I will be recommending this company. Jacob thank you and everyone from this company. My HVAC stop working a couple weeks ago and he came through. I didn’t know the that my wires on my HVAC had burned. They really care for customers and truly helped when I needed to it. Thank you again.

Review 86 (2024-10-09 - Rating: 5)
Absolutely amazing service. Trent went above and beyond to identify the issue and repaired it quickly. 100% will call again if they are needed in the future

Review 87 (2024-12-22 - Rating: 5)
Knowledgeable, resourceful and informative. I would recommend Drew for service. He was patient with me and my wife and our questions were answered.

Review 88 (2024-12-07 - Rating: 4)
He did a really great job but we really didn’t figure out what was causing the problem with the light flickering because when he left it was still flickering in the front room

Review 89 (2024-06-14 - Rating: 5)
Jimmy from Pro Plumbing, Air & Electric just installed a dryer vent for us. He did a superb job. The installation looks awesome. Looks like it came with the house. Jimmy is very conscientious about the work he does, and demonstrated it on this job. He is also very personable and pleasant to deal with. Thank you Jimmy.

Review 90 (2024-09-17 - Rating: 4)
Pro Plumbing is always responsive to requests for service and the prices seem fair. The workers are polite, helpful and generally explain things well. I have had a couple of issues, mostly due to miscommunications, but overall I am satisfied with the company. The most recent work was done by Peter Ervin. He was thorough, kept me updated, and was pleasant and personable.

Review 91 (2024-01-24 - Rating: 5)
Gary was pleasant, polite and knowledgeable. He was kind and patient with my nosy, intrusive 106 lb German Shepherd, Loko. Also he was v conscientious re latching my gate .

Review 92 (2025-01-03 - Rating: 5)
Peter Erwin with pro plumbing has done an excellent job inspecting our plumbing gave great feedback on the gas got water heater. Keep up the great costumer service

Review 93 (2024-07-07 - Rating: 5)
The person who answered my call was on task and very helpful! It took no time to get Jacob Jackson out to see about my mom’s air conditioner. He was very polite, and knowledgeable. Took only a few minutes to recognize the issue and correct it.By the way this occurred on a Sunday afternoon on a hot summer day.We are so thankful for Jacob!

Review 94 (2024-11-24 - Rating: 5)
I had some major work done and afterwards we needed some extra work and Joe showed up and put everything in order in a very timely and Professional manner!!Great job Sir!!

Review 95 (2024-10-18 - Rating: 5)
Great service.Pete was great. We had an issue to resolve . I called him earlier in week about a pesky leak . He said it would not be a problem ! On time , friendly , an individual who cares about his work . Ask for Pete !

Review 96 (2024-10-05 - Rating: 5)
David arrived precisely when promised, gave me a prompt estimate, and explained the options and what would be involved. He was very friendly and professional.

Review 97 (2024-11-21 - Rating: 5)
Great experience with great expertise! Drew really wanted to make sure my stove top was running exactly the way I wanted it to.

Review 98 (2024-11-04 - Rating: 5)
Very professional , said it would take about two hours to complete install ATC for generator. Was completed in less than one hour and workmanship was top notch.

Review 99 (2022-12-09 - Rating: 5)
Kenny was very professional and proformed the highest quality service on my heating system. Kenny professionally inspected my heating system. Kenny professionally repaired and inspected incorrectly repaired work proformed by another heating air company (Comfort Tec of Thomasville NC) For my future heating and ac. Need get the Guys from Lexington NC the bottom left pic the Pro guys professional and quality work. The top and bottom left is the improper work.

Review 100 (2024-10-27 - Rating: 5)
Blake did a fantastic job! He provided quality service and educated me on my system.

Review 101 (2024-07-01 - Rating: 5)
We had an amazing experience! Pete was great, he worked himself in our schedule, and was so easy to work with. He did a great job, left things clean, and we couldnt be happier. We will definitely be calling them if we have problems in the future!

Review 102 (2024-11-09 - Rating: 5)
WOW BEST SERVICE EVER!!!! THE TECH WAS VERY KNOWLEDGEABLE I LEARNED PLENTY. VERY PROFESSIONAL, FRIENDLY ALL AROUND GREAT GUY. PLEASE GIVE MARCUS BLAKELY A RAISE.

Review 103 (2024-07-18 - Rating: 5)
Prompt service, very responsive and professional. Prices are reasonable. I interacted with Drew, Pete and Trent at various occasions and all were great.

Review 104 (2024-05-23 - Rating: 5)
Josh came out the same day I called, gave an honest assessment, and got us on the books for our new system. He had different options available and went through them thoroughly. After providing all of his findings and solutions, Josh was able to get us on the schedule quickly (within a week😳) and never pushed us one way or another. In addition to providing me with the information to make an informed decision and multiple options, he was overwhelmingly polite and easy to talk to. If you need anything HVAC related, and you are reading this, you are crazy if you do not have Pro Plumbing Air & Electric out to provide their opinion.

Review 105 (2024-06-09 - Rating: 5)
Hello, Im gonna say this cause this is what I always do. I always praise God to get going on. I just want to talk about the blessings that I received yesterday from a nice gentleman Kenny Long. He was very nice. Our unit had went out and I didnt know how we was going to get it back on. Ill get it fixed Weber and he sat here and he went through all the information he asked us about he took it down and then he said there and he told us that he can figure some out for us. Im calling to let you know That he is a perfect gentleman. Hes really a perfect gentleman. He, he understand our situation and he figure he said here and did my credit check while we was talking to each other and stuff and he told me just how much I can get, but Im calling him because he was a great person. He was a blessing to us my granddaughter. He was a blessing to us and he sat down and he was telling us what was you know what we need to do and all but the whole thing he said my credit report and I was able to begin to get my unit fixed and you couldnt ask for a better person I have face a lot of people, and it was more lack not current. It just give me what I have to have and all they didnt sit down and talk and say what I can do and all so , Im just giving her to him and anybody want to get the unit fixed and want someone to talk to them and tell him what they can do you you can call him and hell be there. Hes a perfect gentleman, perfect gentleman and what I like about him he does. He said you know it was sweating here we was sweating and he said what he gonna do. He gave a temp units . We just want to thank him dearly !

Review 106 (2024-11-13 - Rating: 5)
Trent was very helpful throughout this whole gas line install for our pool. It is refreshing to have a competent contractor

Review 107 (2024-07-17 - Rating: 5)
Jimmy from Pro Plumbing was fantastic! He fixed our leak quickly and was very friendly. We couldnt be happier with the service that was provided and will definitely be long customers. Thank you Jimmy!

Review 108 (2024-11-19 - Rating: 4)
He was very professional and explained the quote in detail.He and his team did a great job with the replacement of my water main.

Review 109 (2024-09-08 - Rating: 5)
Ben Altmire, electrician, came to our house today to solve a problem. The problem was difficult for us to solve ourselves, because we are seniors with limitations. Ben arrived as announced, was courteous and immediately attended to getting the work done. He answered all of our questions, and took the time to show us some options that we could try. He helped problem solve and went out of his way to assure that we were comfortable with his work and solutions.Thank you, Ben. Youll be a senior some day and I hope you call on someone like you, who has a good character, and the knowledge and patience to solve the problem. We have always had great service from Pro Plumbing Air and Electric.

Review 110 (2024-10-08 - Rating: 5)
Drew was totally solid- installed our whole house filter and when the sump pump was not working came back the next day to fix that. He made sure I understand how to replace the filter- walked me through everything. I always get great techs from pro plumbing- good piece of mind.

Review 111 (2024-07-10 - Rating: 5)
I have dealt with Marcus on a couple of projects and have been extremely pleased both times. I find him to be very attentive and gets the problems solved.. He is the reason why I continue to recommend business too Pro.

Review 112 (2024-08-22 - Rating: 5)
Very happy with the people Ive dealt with while getting a new heat pump installed. I would recommend at least getting an estimate from them on any work you may need.

Review 113 (2024-07-12 - Rating: 5)
We have used ProPlumbing for years and they are always courteous and professional and I never feel like they charge me for things we don’t need. They always explain what they’re doing and why, and I appreciate that they don’t talk down to me. I recommend them to everyone!

Review 114 (2024-08-24 - Rating: 5)
Extremely professional, very informative, and very knowledgeable explaining the issues with a leaking main line. Giving multiple options for a solution really helps within this economical uncertainty. Definitely the one I’ll call and ask for for any future plumbing issues.

Review 115 (2024-12-04 - Rating: 5)
They were able to make it out for a same day repair when others could not come for at least another day. Cody was awesome and fixed the problem in minutes!

Review 116 (2024-07-13 - Rating: 5)
Ben came out and had the problem solved in no time. We had him quote us on some new GFCI outlets as well. He will be coming back this week to install. Great guy

Review 117 (2024-10-26 - Rating: 5)
The two employees that came out to install my hot water tank working completely awesome. There was a couple obstacles to this job. They stayed with it until the job was done, right.

Review 118 (2024-11-09 - Rating: 5)
Showed up at scheduled time and an awesome guy. Listened to my needs and put together an estimate in minutes. Great job

Review 119 (2024-08-11 - Rating: 5)
Hunter was friendly and professional. He explained everything he was about to do and explained the cost. I would recommend Pro Plumbing Air and Electric to anyone needing quick, efficient service.

Review 120 (2024-09-07 - Rating: 5)
Hunter did an excellent job of diagnosing the problem with my AC unit. He was professional, efficient, and kind. I will continue to use Pro Plumbing, Air and Electric for any issues that arise. Thank you Hunter!

Review 121 (2024-05-16 - Rating: 5)
Trent was awesome and knowledgeable and very quick and did an excellent job. Highly recommend!!! Marcus for the electrical was just as awesome and quick and knowledgeable and also did an exceptional job and they both where very polite and welling to listen to all information and then gave an honest and upfront assessment and very reasonable prices. Will definitely be using them again and telling others about them. Highly recommend this company!!! Marcus and Trent deserve a raise!!! Company is lucky to have them!

Review 122 (2024-08-14 - Rating: 5)
Justin was very proficient and informed me of all my options. He was on point with his ETA which is rare with most companies these days. Thanks so much for your help.

Review 123 (2024-09-23 - Rating: 5)
Our issue was a little complicated and frustrating but Michael went over and beyond to ensure he found problem and making sure every measure is going to be taken to get it taken care of we really appreciate his hard work and dedication to ensure that it is going to be done right. Thank you Michael

Review 124 (2024-06-28 - Rating: 5)
The first time I used Pro Plumbing & Air was when I had a pipe burst during the winter. It was unfortunately on the weekend but the technician came out same day and fixed my pipe. The technician was very professional and nice. Price was very reasonable. I decided to call them back when my air conditioner went out. Yes, replacing a HVAC system is expensive....they are expensive everywhere. They told me that I could just fix the unit I had but that in all honesty I could end up having the same problem since the unit was 11 years old. I chose to replace my HVAC system. While they were replacing that, they told me that my water heater was leaking and actually falling through the floor. I would have never known unless I had a serious issue and I am very thankful that the technician was observant and let me know. I ended up using them to replace my water heater and my entire plumbing as well. Again, yes it was expensive but the peace of mind that comes with new plumbing, water heater and HVAC is priceless. I never felt like they were selling unnecessary things to me. All the technicians were professional and friendly and informative. They went above and beyond and I am very thankful for that as someone who knows nothing about this kind of stuff. Thank you to Jacob J., Terry, Jacob S., Drew, Tyler and another technician that unfortunately I did not catch the name of. Yall are awesome!

Review 125 (2024-08-29 - Rating: 5)
Jacob was very helpful, polite and courtesy. He explained the process of our new filter system and how to manage it very proficiently. Very pleased! Would like him as our permanent service man.

Review 126 (2024-12-08 - Rating: 5)
Jimmy Morgan from Pro Heating &Plumbing was very honest and transparent about my Furnance issue and very knowledgeable about options and everything it was a great visit

Review 127 (2024-12-31 - Rating: 5)
I recently hired Pro Plumbing Air and Electric Services to install an EV charger, and I must say, they are truly outstanding! I got quotes from five different vendors, and this company offered the most reasonable price without compromising on quality. Marcus Blakley was the professional who helped me with the installation, and he was absolutely excellent—knowledgeable, efficient, and a pleasure to work with. If youre considering any electrical work or EV charger installation, I highly recommend giving them a try. I’m confident you won’t regret it!

Review 128 (2024-07-25 - Rating: 5)
Marcus was great, on time and very professional. Gave me a complete estimate on all the work. He did a great job and treated my house with respect. I have two more projects that I will definitely have him return to do. It is a pleasure dealing with a professional. Thank you.

Review 129 (2024-08-30 - Rating: 5)
Justin was great, was very informative and seemed like he truly cared about getting us the best deal for what we needed done!

Review 130 (2024-12-15 - Rating: 5)
Expressed real concern that the job was well done. Also great follow upTodays repair man Jacob Jackson He took time to explain the problem in words I could understand most repair people do not do that so many thanks

Review 131 (2024-09-12 - Rating: 5)
Marcus came out to check on work done previously. He explained everything clearly and did an excellent job. I highly recommend.

Review 132 (2024-09-15 - Rating: 5)
Jacob Jackson was outstanding can out on a Sunday and got to the root cause of my ac I will definitely recommend your company and Jacob Jackson for all their needs I am a very satisfied customer thanks alot and I give 5 stars hats off to him

Review 133 (2024-06-20 - Rating: 5)
Terry Hamilton with Pro Plumbing came to my home this morning to give quote on upstairs attic exhaust fans. He was on time, personable, knowledgeable and a good asset for the company. I got a very reasonable quote and did contract with this company. Thank you Terry, see you guys soon. Gina Southern

Review 134 (2024-12-05 - Rating: 4)
Great! Marcus took care of all my concerns, I would recommend Pro. To anyone needing service.

Review 135 (2024-07-20 - Rating: 5)
I needed some plumbing repairs so I called Pro Plumbing Air and Electric. I didnt know anything about them other than googling local plumbers in my area. They had a great rating so I figured, what the hell, Ill give them a shot.A Technician by the name of Robert RJ Lacaba came to do the repairs. He was fantastic. Hes very professional and personable. He did a great job. I cant thank him enough. Whenever I need more plumbing work done, he will be the man I will ask for to do the job. Thanks again RJ.

Review 136 (2024-07-17 - Rating: 5)
Terry have us all the information we needed to make a decision on a new HVAC system. This was a big purchase we didn’t expect to have so soon. He was very patient in providing us information, answering all our questions, and supplying quotes for systems that met our needs and not beyond.

Review 137 (2024-05-09 - Rating: 5)
Ed was extremely knowledgeable with our old home’s plumbing issues. He was able to help us figure out a plan to alleviate plumbing issues with a older house that has plenty of quirks. Would definitely recommend him! Thank you so much!

Review 138 (2024-07-29 - Rating: 5)
Kenny did a great job explaining the options to me on our situation and is a great guy! Michael McDonald did a great job as well! Adam and Nathan did a great job installing our new HVAC system.

Review 139 (2024-07-26 - Rating: 5)
Pro Plumbing responded quickly to complete my request. The technician, Drew, was professional and proficient in making the necessary repairs. I can confidently say, I will call them for all future needs!

Review 140 (2024-06-15 - Rating: 5)
Michael McDonald went way over & above today in replacing my toilet. He had challenges due to it being an older toilet but he had the Faith & the will to GET IT DONE!I certainly appreciate all his hard work, his patience, professionalism & kindness!! I would highly recommend him to anyone!!!Thanks Michael for such a GREAT JOB!👏👏🙌👏👏

Review 141 (2024-07-05 - Rating: 5)
Jacob Jackson just came out and repaired my AC unit in no time flat, and on 4th of July too! He was friendly, quick, and explained how to prevent the problem from happening again. Im happy to use your business in the future and recommend you to anyone looking for great service.

Review 142 (2024-06-26 - Rating: 5)
I had the Best experience with Hunter and Jacob today! The job was done with great care! They were highly knowledgeable and friendly!! They took time to inform me of what they did! They offered excellent service and I recommend them!

Review 143 (2024-12-02 - Rating: 5)
I have had Pro Plumbing so multiple jobs for me from installing a garbage disposal, fixing a leak to installing a new H/W tank and have had no problems at all.

Review 144 (2024-12-09 - Rating: 5)
Justin checked all the systems said everything was good and we were happy he was a polite young man thank you

Review 145 (2024-07-02 - Rating: 5)
Hunter was very knowledgeable and respectful. We couldnt have asked for a more professional job. I highly recommend hunter and pro plumbing air and electric. I will definitely be using them again in the future.

Review 146 (2024-07-13 - Rating: 5)
Called them on Saturday around noon and they had a technician here in just a few hours. Hunter was very polite and professional and was quickly able to find the problem. I am extremely pleased with the service I received.

Review 147 (2024-08-30 - Rating: 5)
Michael was more than helpful….explaining everything and showing me my options. He’s a great ambassador for Pro Plumbing.

Review 148 (2024-09-29 - Rating: 5)
It was a great experience and the guy who came out was great he reassured us on everything answered all of our questions I would recommend to friends and family!

Review 149 (2024-07-09 - Rating: 5)
Not only did they help fix the electrical problems. My representative also took a look at my air conditioner and made some suggestions to improve its function. I was impressed. They will always get my business.

Review 150 (2024-07-20 - Rating: 5)
Drew was professional and timely. He troubleshooted our plumbing issue until it was resolved. I am very satisfied with his work.

Review 151 (2024-04-17 - Rating: 5)
I am so excited to be a new customer. *Terry was professional, thorough, and answered ALL my questions. (There were a lot). He provided detailed explanations and made sure I fully understood the services that would be completed to address what I needed done! Thank you!!!*Nathan and Raft were the technicians who performed the duct cleaning tasks requested. They explained the process and answered all my questions. They were very respectful of my time and property! Thank you!!!*Michael and Rafael did an amazing job on the installation of the vent grates used for the crawl space. They look great and are so much more functional!Thank you all for all the great work!

Review 152 (2023-06-08 - Rating: 5)
They replaced my gas pack today and it was great! The guys showed up right on time and got the job done in a few hours. They were very polite, helpful and professional.

Review 153 (2024-06-01 - Rating: 5)
Warranty replacement part showed up today mid morning. Technician arrived same day early evening and installed well beyond point many would have called to reschedule. Job completed with a smile and great attitude overall. Many thanks for going the extra mile, Trent!

Review 154 (2024-06-18 - Rating: 5)
WOW, Mr. Long he is a kind person after he checks everything out we sat down and he discuss the issues with me, he said youNeed a replacement, WOW in my mind I didnt know how I were going to do it. Mr. Long told me dont look disappointed, but I said you not hot he say yes but then we both smiling. It not over , Im going to see what I can do after that he say what is your credit score, I really dont know after I got some money to do some work on the 🏡. Then he asked do you want me to check I said yes please do, WOW what a surprise I was able to get a new Air conditioner unit with God and Mr long, thank God for blessing furnace had been there for about 40 years , No never sat down and do credit report Im a elderly lady living for Lord and l know God work it out, even if it got to get more. Guess what he made a way for that to happen, thanks for God and Mr long, most people would have said we call you back to let you knows if it went through WOW THEY here now , just in three days. I recommend faith and Pro Plumbing, Air & Electric: Plumbing, HVAC.

Review 155 (2024-12-03 - Rating: 5)
Marcus was very knowledgeable and professional. He got our generator up and running quickly.

Review 156 (2024-07-22 - Rating: 5)
Very kind and friendly. Woukd not allow anyone else to work on my well. Great job all the way around. Please give him a raise. He deserves it!

Review 157 (2024-07-17 - Rating: 5)
Markus is an outstanding technician, he kept in touch with me and send pictures. Afterward, he contacted me did me by phone to make sure all was Satisfactory.

Review 158 (2024-09-16 - Rating: 5)
9.16.24- we had Terry with Pro Plumbing out to review our hearting and cooling system . He was on time, friendly and professional. While it was painful to learn we need a new system for the upper level- Terry provided photos and readings and explanation which helped us “ come to terms” with the repair expense. We continue to feel Pro Plumbing and Heating provides us excellent service!July 2024- We have used Pro Plumbing Air and Electric since moving to Mt Airy and have been consistently pleased with the quality of work and professionalism. We have had outlets added, a whole house water filter installed- and today an estimate for 6 exterior motion lights and porch light replacement. The technician arrived on time, was professional, reviewed options with us and developed a plan we are happy with at a fair price. We are grateful we found this company in our new city/ state for repairs and updates.Update9/4/22- we had a ceiling fan and porch lights replaced and motion sensor lights added to the exterior- another professional job completed by Marcus and his assistant. An added plus is they cleaned up every scrap of cardboard and installation material.

Review 159 (2024-07-11 - Rating: 5)
Ed and Michael were great! The estimate is very fair, and work details were explained thoroughly! The entire crew were all professional, courteous and friendly!

Review 160 (2024-07-14 - Rating: 5)
Good Repital company. Coursty staff call to confirm apomt and let me kno what tech would be coming. And even he call to let me kno he was on the way. Very professional knowledgeable and friendly. Would recommend them to friends n family.

Review 161 (2024-10-18 - Rating: 5)
Technician did a fantastic job going through all of the details and figuring out the problem and issues that I was having. Great service and time management is unbeatable

Review 162 (2024-05-29 - Rating: 5)
I am extremely happy with this company and the service they provided. They came out and got my air up and running. Not only was Gary knowledgeable and fixed the issue quite fast… his customer service was excellent. I recommend them to anyone looking for housing services. I will be using them from here on out. Thanks again

Review 163 (2025-01-02 - Rating: 5)
Great customer service, always on time to get the job done in a timely manner.

Review 164 (2024-11-25 - Rating: 5)
Jacob Jackson has done a wonderful job on supervising his team and communicating with us as we have had a whole-house water filter system installed, and replacing every inch of ductwork!

Review 165 (2024-10-05 - Rating: 5)
He was diligent and checked my pump tank and water heater for issues more then happy to use this service and person again

Review 166 (2025-01-08 - Rating: 5)
I am very happy with the work and Thank you so much, this will help me financially and help me breathe a lot better, peace love tranquility to everyone and I will use your service again

Review 167 (2024-10-11 - Rating: 5)
Pro Plumbing did a excellent job with inspection and consultation on my units. They all were very courteous and professional. Ben Altmire explained what needed to done for my electrical unit and explained why it needed to be done. Michael Mcdonald inspected my plumbing and water heater. He was very knowledgeable and explained everything that needed to be done. Cody Styers serviced my HVAC system. He performed all the task in a prompt and skillful manner.

Review 168 (2024-06-29 - Rating: 5)
Hunter was thorough and did an excellent job communicating and explaining the work he performed on the unit. He also gave us clear next steps and went the extra mile with customer service.

Review 169 (2024-12-16 - Rating: 5)
Ben is very polite and professional. He answered all my questions and didnt rush.

Review 170 (2024-06-20 - Rating: 5)
Trent did a amazing job fixing my garbage disposal. He fixed it in less than 5 minutes. Great guy with great personality. Highly recommended.

Review 171 (2024-11-26 - Rating: 5)
Marcus and Josh were soooo nice!! They were polite, knowledgeable and prompt.They left the room spotless!!I’m very happy with this company and I will DEFINITELY refer them to others!!

Review 172 (2024-06-24 - Rating: 5)
Jacob did an outstanding job. He took the time to explain what was wrong and ways we can take to avoid it happening again. Very pleased with the service!

Review 173 (2025-01-02 - Rating: 5)
Kenny was very professional, courteous and took the time to explain repair options needed to correct issues he spotted during his inspection.

Review 174 (2024-12-27 - Rating: 5)
On time, professional. Scope of job was beyond what could be accomplished this visit. When we discussed need a was presented and accepted. I requested be the electrician to return and do the needed work. Very pleased with the interaction.

Review 175 (2024-05-10 - Rating: 5)
We had a couple of plumbing leaks under the house (one supposedly fixed by a different company a few days earlier). Scheduling was no problem whatsoever. The dispatcher informed me Drew would be arriving early with a photo of whom to expect (that was a nice safety touch), which he did. He was very friendly and professional. He took photos of the problem areas, then showed me ahead of time, fixed everything and had us back up in less than an hour. We couldn’t be more pleased.

Review 176 (2024-11-30 - Rating: 5)
Blake was very friendly, he was adamant of making friends with my dog even after getting growled at. Thank you Blake for being prompt and knowledgeable! Great job!

Review 177 (2024-07-29 - Rating: 5)
Communication was great with this company. Got an estimate quickly and easily. Very friendly and professional. Would recommend.

Review 178 (2024-10-18 - Rating: 5)
Drew and Tyler were wonderful and very thorough, they explained everything very well and I will recommend your company to anyone that needs a plumber.

Review 179 (2025-01-07 - Rating: 5)
Technician Hunter Sawyers arrived on time, knew the system and took the extra steps needed to be sure the system was running well when he left. He also answered all my questions plainly and gave me a better understanding of the way the system works.

Review 180 (2024-07-12 - Rating: 5)
We called this morning. Michael was here by noon, fixed our expansion tank and toilet noise. highly recommend Pro Plumbers and Michael. Great communications too!

Review 181 (2024-01-20 - Rating: 5)
I contacted Pro Plumbing to have a tech come and give me info on hooking up my gas wall heater and gas logs for emergency/back-up heat.He was SUPER polite and quite. My daughter works 12 1/2 hr shifts on 6 hrs of rest. He was careful not to bother her.My questions were professionally answered and he even had company to send a heating tech to help with my furnace. I had been waiting 4 days for a call back from my electric company and it was going to be 3 more days.This company basically does it all!Took the heating tech 15 mins to tell me what my problem was.I signed up for their service contract and would advise ANYONE to do the same.An annual service agreement was $200 versus the $42 a month I was paying through the electric company.AWESOME!!!!In general, Pro Plumbing went beyond normal to help us. Four service techs within 1 day, one being a supervisor on a Friday evening after hours!***Saturday post****It was COLD last night outside! Nice and warm in our house. What a wonderful feeling.

Review 182 (2023-08-02 - Rating: 5)
Pete Ervin did a great job in replacing some brass connectors (that were corroding) with plastic ones. In addition he went the extra mile for me as he relocated the whole house shutoff valve to my preferred location, downstream of the water filter. I really appreciate this extra effort on his part.I showed Pete how the Moen Flo shutoff valve displayed the actual water consumption by type of water use (faucet, toilet, appliance, etc.), amount of water consumed and time of day. Pete had installed that shutoff device for me on his last visit to our house.