Top Notch Heating, Cooling & Plumbing

Located in Lenexa, Kansas

Address: 23754 W 82nd Terrace, Lenexa, KS 66227, United States

Phone: +1 913-441-8900

Rating: 4.7

Services

Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
I just had the most FABULOUS experience with Top Notch. Our furnace was not working and we were experiencing freezing cold weather. The woman that answered the phone said she would get someone out asap but due to all the snow and road conditions she couldnt guarantee a time. She then suggested two things for me to try on my own while I waited. Within 30 min, I received a call back from JOHN and he walked me through step by step on what I needed to do. He had me send him pictures and walked me through everything since he was snowed in at the time and couldnt get to me. I offered to Venmo him since he was able to get my unit working without even coming out. He refused and said he was happy to help. From start to finish I was so impressed with Top Notch. John and the woman that answered the phone went above and beyond and fixed my issue immediately. Thank you!

Review 2 (2024-09-30 - Rating: 5)
We purchased our system from Top Notch about 13 years ago. It was a great experience all around. We have used them for regular maintenance for the last 13 years. Will came out last week for yearly maintenance. He was professional and personable. Will walked us through what maintenance he performed and explained things to keep an eye on with our aging system. We couldn’t be happier with Top Notch. They are honest and do not try to upsell any products or unneeded service. Highly recommend!

Review 3 (2024-12-19 - Rating: 5)
Christopher came out to my house for furnace maintenance. He was wonderful and very helpful in making my heating even on all floors for the winter. We have been customers for year and this is a great, reliable, trustworthy company. I cant recommend their services enough!

Review 4 (2024-09-26 - Rating: 5)
I have been a Top Notch customer for 14yrs. I appreciate that they are locally owned and not an arm of a big conglomerate. I have a bi-annual contract for maintenance. Eddie was here checking my furnace preparing for winter. He was very friendly and professional and taught me things about the system I never knew! A great company.

Review 5 (2024-04-18 - Rating: 5)
Top Notch Heating & Cooling - the name is apropos! Eddie Garcia provided EXCEPTIONAL service! He was prompt and thorough. Eddie walked me through the steps of replacing my entire unit with professionalism and knowledge. He told me what to expect and provided extremely helpful information. This is the first time I have made a purchase of this size and in a realm I am unfamiliar with! I cannot recommend Top Notch and the guest service more! Eddie is not only an asset to Top Notch - he is now a family favorite! I wish I could give more than five stars!

Review 6 (2024-11-15 - Rating: 5)
John H deserves the service award 🥇 of the year as far as I am concerned. We had an issue that we felt our roofer should have handled but John did what he could on the flue and our roofer will hopefully come finish the remaining work. This has been an ongoing issue and we are thrilled John worked with us. Plus he completed our maintenance with a smile and efficiency. Good job!

Review 7 (2024-12-06 - Rating: 5)
Top Notch Heating Cooling and Plumbing is a great business. Their customer service is exemplary. They are always so informative, helpful, and pleasant. The technicians are the very best. I’ve been with them for three years and have routine service twice each year. I wouldn’t go anywhere else for these services!

Review 8 (2024-11-26 - Rating: 5)
I was very satisfied with Top Notch. Weve been using them for years. The technician, Logan, was here last week. He was very professional and was one of the friendliest technicians weve had in our home.

Review 9 (2024-09-18 - Rating: 5)
Top Notch has been taking care of our HVAC the past 6 years or so. They have always been upfront and honest in their service. If we had an emergency, they showed up the same day. It gives us peace of mind to know that we can call and they will be there if needed!!

Review 10 (2024-07-30 - Rating: 5)
Great experience with Top Notch! They cleaned my AC coil, serviced the AC unit and installed a thermostat. Technician was very professional, knowledgeable and patient. The technician talked me through the entire process as I was looking over his shoulder the entire time. I enjoyed learning a little more about my HVAC system and was very pleased with the level of quality.

Review 11 (2024-11-21 - Rating: 5)
Thank you for responding quickly to my call and sending over Dylan. It was freezing in my house and I started to get sick. He diagnosed the issue promptly, explained to me what happened and made it right. Have been with Top Notch over 15 years only because of continued excellent work.

Review 12 (2024-07-14 - Rating: 5)
I recently had Top Notch clean the air ducts in two of my houses and install a humidifier in my new home, and I couldnt be happier with their service. Their communication is excellent, keeping me informed every step of the way. They offer great pricing and consistently show up on time, ready to get the job done efficiently and effectively. I highly recommend Top Notch to all my friends and family!

Review 13 (2024-10-04 - Rating: 5)
I called Top Notch for a 2nd opinion after it was discovered during my annual furnace inspection that my flue pipe had become disconnected from my hot water heater. That particular company wanted to charge me just under three thousand dollars to replace the flue pipe. When Erik from Top Notch came out, he said the pipe was in good shape. He went into the attic (which their competition didnt) and verified it was in good condition. He gave me an estimate of under seven hundred to make the repairs. Upon doing the work, he discovered that he didnt need to do as much work as he initially thought and the total came to under three hundred. They couldve kept the original estimate or even told me that I needed to replace the entire flue pipe. They didnt and because of that, and their technician Erik, I will now be a Top Notch customer and call them anytime I need anything related to my HVAC or plumbing.

Review 14 (2024-12-30 - Rating: 5)
Amazing service and products! Couldn’t be more pleased with the two young men working at our house-kind, helpful, and they took the time to make sure we understood everything! Highly recommend!

Review 15 (2024-06-15 - Rating: 5)
Its late Friday afternoon on June 14th, on a very hot day, and our AC goes out...called a friend who owns his own business, and we go to voice mail...its late, and hot, and decide well get in contact in the morning....opening windows, setting up fans to get through the night. Now, its morning, and the friend cant come until Tuesday afternoon...thats not going to work. Checked reviews, and saw Top Notch was rated high, as well as being close to us, so called them. Eddie G. was here in less than 45 minutes, and had us up and running in less time than that on a Saturday morning! Friendly, responsive, reasonable rates...who could ask for more? Thank you, Eddie G. and Top Notch!

Review 16 (2024-07-14 - Rating: 5)
Great company with great customer service. Our technician Drew was super fun. he made sure our dog knew he was safe. He also made it fun for my kids, and taught them a little bit of what he does. Drew was extremely knowledgeable and Answered all my questions.

Review 17 (2024-06-04 - Rating: 5)
I have been with Top Notch since 1990 - three properties, two A/C, two furnaces, two water heaters, several emergencies. I have always had a good experience. Eddie recently visited us for our maintenance check and did a great job.

Review 18 (2024-06-16 - Rating: 5)
The techs were very courteous and efficient. My husband said that it was like watching the Bolshoi Ballet because the techs were well coordinated and precise in their work. Will recommend Top Notch to friends and relatives!

Review 19 (2024-10-16 - Rating: 5)
Highly recommend. Very timely and responsive. Our technician, Will, was super helpful diagnosing what we needed and thorough in testing, safety, and giving us all our options.

Review 20 (2024-04-16 - Rating: 5)
Excellent service from Top Notch! Both gentlemen took time to explain what they were doing so I would understand. Drew was friendly and knowledgeable. He should get extra kuddo’s and Top Notch is lucky to have him as an employee. I will be signing up for their VIP Plan.

Review 21 (2024-10-14 - Rating: 5)
Eddie G from Top Notch goes above and beyond on his service calls! He does a great job and is a true professional! Excellent!!!

Review 22 (2023-11-09 - Rating: 5)
We had a great experience using Top Notch recently. Our furnace went out during the recent cold stretch and we were trying to work with our preferred service company, AB May. We had a horrible experience in dealing with them which forced us to get a 2nd opinion. We had a sales rep (Winston) come out and go over replacement options with me the next day. He took the extra step of contacting their best technician (Josh) to see if we could get him out to validate what we were being told by AB May. Josh made it out that same day, checked everything out and confirmed AB May had installed a part incorrectly. So in the same day, we were presented competitive replacement options, but were really blown away by the customer service we received from both Winston and Josh in getting us back up and running. I was incredibly appreciative that they took the extra effort to help us as we have 3 young children at home. I have also received continued check-ins to ensure everything is still running correctly. They gave me honest opinions on needed repairs and how/when to start thinking about replacement options. I cant recommend Top Notch enough!

Review 23 (2024-12-07 - Rating: 5)
Had a sink drain needed cleared, did a great job! Friendly and personable. Very happy with the job he did.

Review 24 (2024-01-08 - Rating: 5)
I have been using Top Notch for many years across several homes, and continue to find their service to be outstanding and their pricing to be fair. I have them do regular maintenance on my heating and cooling unit, and they did an excellent job replacing my hot water heater as well. I highly recommend them!

Review 25 (2024-02-21 - Rating: 5)
We have used Top Notch for 20 years. They just replaced our HVAC system and once again the guys doing the work were awesome. Very happy with the quality of work and friendliness of the installers. A shout out to Patrick and Josh. Thanks guys.

Review 26 (2024-03-13 - Rating: 5)
Eddie and Mark were at my house today to service new AC installed in January 2024. They both did great job and were very thorough and personable. We have used your company for about 15 years and have always been impressed with all techs being very knowledgeable. Thanks for great relationship.

Review 27 (2024-03-20 - Rating: 5)
Couldn’t speak to their work but I had an interesting interaction today with a couple of their techs. I was leaving a Casey’s today and held the door open for an elderly man. He was really kind and said thank you. I did it because it was the right thing to do. It feels good when people know how to operate in a society. Well, two techs were trailing behind. Couldn’t tell you their names but they were only about 3 paces behind. Literally both of them stare blankly at me the whole way and walk right in. Don’t even offer a nod. I’ve worked for companies in the past and currently I wear a badge and I know I represent my company when I’m out and about. If you drive the truck and wear the uniform. Even when you’re not on a job you’re on the job. Rep for the company. Consider this some constructive criticism and give a little PR/marketing refresher. I’m providing 5 stars because I can’t fault a whole company for the behavior of 2. I don’t want to ruin the algo. Be better is all.

Review 28 (2023-08-18 - Rating: 5)
Its never fun when your AC goes out in August. Top Notch was our first and only call. Eddie Garcia came out to the house and presented options for the fix. He listened and explained each option so that I was informed before deciding on the solution. Eddie also was responsive during the process (both calls and e-mails). The team that came to do the job were nice, well mannered, clean and efficient. I hope to not see them again for a while. However, I do know who I will call should I have heat or cooling problems. Well one Eddie and Top Notch.

Review 29 (2023-12-15 - Rating: 5)
Today was our first experience, using Top-Notch. Heating, Cooling, and Plumbing. They were absolutely fantastic! Leena scheduled us quickly and Zach had the problem solved quickly, efficiently, and professionally! We will definitely be using them whenever we need plumbing or appliance help. Thanks Top-Notch!

Review 30 (2024-06-04 - Rating: 5)
Had a small issue with the new system, but Eddie G. at Top Notch came right out and fixed the issue and gave me a detailed explanation of what happened. Great Customer Service!

Review 31 (2023-10-05 - Rating: 5)
We have had our RainSoft whole house filtration system for about 12 years. This was the first time that Top Notch provided service for our unit. Zack was amazing! He helped me understand our system more during this service call than all the previous technicians combined had done since the initial installation.

Review 32 (2022-10-22 - Rating: 5)
Just got our full system replaced by the crew at Top Notch. It was a very pleasant experience from start to finish. Eddie did a fantastic job advising and explaining the various Daikin system options and pricing. Cam, Will, and Tony showed up promptly for our scheduled install and performed masterfully. There is quite an art form to what these guys do and they do it extremely well with precision, detail and professionalism. Very satisfied with my purchase and service.

Review 33 (2024-09-19 - Rating: 5)
Always have a great experience with the service guys with Top Notch. They are on time, efficient and very courteous. John was very thorough in his job making sure our units were ready for the winter.

Review 34 (2024-05-07 - Rating: 5)
Top Notch truly lives up to its name! From pricing, installation, maintenance, and staffing. I’ve experienced nothing but excellence! Don’t look any further these are your folks!

Review 35 (2023-02-10 - Rating: 5)
TOP NOTCH IS REASONABLY PRICED AND HONESTWe had Top Notch evaluate an issue with our Pressure Regulator Valve on the main water line coming into our home. Another company, whom I wont name, said we needed a new valve and quoted us a price of almost $700. I called Top Notch and they quoted a price of $308 for the same job. That was a no brainer. I made an appointment with Top Notch. The service technician, Michael Murray was right on time and went straight to work. The first thing Mike suggested was, Maybe it just needs adjusted. With a simple turn of a screw on the Pressure Regulator Valve with a screwdriver, the problem was fixed! What!! We were thrilled to pay $109 for the service call, diagnosis, and simple repair. Michael Murray, of Top Notch you are my hero! We have scheduled an appointment for Mike to come back and replace our expansion tank on the water heater. I know were in good hands.

Review 36 (2024-10-18 - Rating: 5)
Our technician, John was very personable and knowledgeable. A real pleasure to work with.

Review 37 (2023-08-31 - Rating: 4)
While my husband and I were shopping around for a company to install a new AC and water heater, top notch was in our top 5 of companies we were considering.They arrived on time and took his time. My husband and I had several questions and the gentleman sat down and took his time answering each question and broke it down easily for us to understand. I could tell he was surprised that we had so many questions and he said he was happy we were asking because most people dont ask.I didnt like that the gentleman immediately started taking bad about other companies. Although we agreed with him on one of them, it still felt there was no need to do so because their price and timeline are fair (on the lower end and quick turnaround time compared companies we interviewed). The warrenty was outstanding. Better than most!

Review 38 (2023-01-17 - Rating: 5)
We have been very satisfied customers of Top Notch for years, and just purchased a new Daiken AC and furnace. Eddie at Top Notch helped us make a decision about the right unit for our needs, and made sure that installation was scheduled quickly and conveniently. The three installers, Tom, Jacob and Tony, could not have been more friendly and professional. I have every confidence in the quality of the unit and installation, and am grateful that we have Top Notch to handle our HVAC needs. Mike, Leawood

Review 39 (2024-08-06 - Rating: 5)
The service was very prompt and efficient. Glad my son referred Top Notch to me last year.

Review 40 (2023-01-07 - Rating: 5)
I have used Top Notch for years and I have never been disappointed. They charge a fair price for superior work and outstanding service. Erik Jr. Is always fast, efficient and friendly. He communicates in terms I understand every step of the way!

Review 41 (2024-12-19 - Rating: 5)
Top Notch was very responsive when our 24 year old AC failed. We had them replace both AC and furnace units due to their age. Installation went smoothly with the crew being very professional and courteous and explained everything as they went. They gave a text early to say they were on the way and cleaned up when they left. We can certainly recommend Top Notch.

Review 42 (2023-08-03 - Rating: 5)
We had an air conditioner issue in July for which Top Notch responded in less than 24 hours, were thorough, found the problem, and fixed it all in less than 30 minutes. Also explained what was wrong to my satisfaction. Price was reasonable.

Review 43 (2020-08-29 - Rating: 5)
Our 24-year-old air conditioner decided to run out of freon in mid-August. Top Notch was able to get us back in comfort very quickly. We elected to replace both the furnace and A/C at the same time. Tricia did a great job helping us pick the equipment that was the best fit for our needs. Top Notch did not have any of the supply-chain problems that our other bids mentioned when giving us their quote. Eddie and Justin did the installation, and did a wonderful job. They were very professional, left the job site clean, and the new install has been working perfectly. Thanks Top Notch!

Review 44 (2020-10-07 - Rating: 5)
I tell you we were lucky to run across Top Notch years ago. I am careful with my money and not inclined to buy service warranty or Gold Member service plans but it is worth it with this company. They are so trustworthy and I feel they are honest with recommendations. I have been with them so long they put in a new system too. Also the lady who answers the phone, Joy, is an outstanding professional too. Eddy the technician is wonderful and I trust him a lot but I have had luck with whomever they send out!

Review 45 (2023-01-11 - Rating: 5)
I had a great experience with Top Notch. Their work and service pros were indeed Top Notch. Many thanks to Robert Lagos for arranging a quick and convenient estimate and following up on the work done. Customer Service by phone was very helpful as well.

Review 46 (2025-01-03 - Rating: 5)
Excellent service and a very professional service employee. Very happy. Thank you.

Review 47 (2023-09-02 - Rating: 5)
My 25+year ac was on its last leg and I called Top Notch Heating and Cooling to have them service, they sent out a tech named Nick he was very profesional and looked at everything, but because I have an old system with old freon, and they would have to cut line to try and fix return clog, it just made more sense to go ahead and get estimate on replacing entire hvac system. I had a sevice rep come out, he was very understanding in my situation, and gave me some options. I can honestly say that the two people that came to my house from Top Notch Heating and cooling, Nick and Dennis, was the reason I chose Top Notch Heating and Cooling to install. From start to finish they treated me like one of the family and I have not seen that in a while, and it was refreshing to see. Also I would like to thank the two people that installed my system, they did superior work and in a horribly hot attic, my hat off to you two, sorry i forgot your names, this company will get future business from me and im truely greatfull that are paths crossed, thank you Jerry C.

Review 48 (2020-09-16 - Rating: 5)
Just had our fall HVAC maintenance performed by Eddie Garcia with Top Notch. As with all their technicians , he arrived on time with a reminder call when he was on his way. You never have to wait and wonder if anyone will indeed show up. Their techs are professionals and have long track records with the company. Eddie, as we have gotten to know him, arrived with gloves, mask and shoe covers. He told me everything he was going to do and gave a full report afterwards.FYI:Top Notch installed both our new HVAC units ( our house has 2) within the last 3 years and both installs were accomplished precisely when and how we were promised. There was a full explanation of the products and no high pressure to purchase a particular model. This company was referred to us by friends and we are pleased to be able to refer them to others. We have never heard a negative report from anyone who has used them and certainly not from us. Great job, Eddie and Top Notch!

Review 49 (2022-05-24 - Rating: 5)
Excellent responsiveness and service for an urgent need of HVAC Furnace replacement at our rental house. Everyone was very professional and easy to contact. Multiple service calls and troubleshooting, always prompt and thorough. We have used Top Notch for annual servicing over the years, and they are very good. The installation of complete new units was done very well. Appreciate Mark and everyone at Top Notch !

Review 50 (2024-09-17 - Rating: 5)
I highly recommend Top Notch. Ive know them for over 15 years and I have always had great service from them. Its so nice to have trustworthy and knowledgeable people to help with all of your heat and A/C needs. Thank you!

Review 51 (2020-09-22 - Rating: 5)
I have been a customer for many years after purchasing AC and furnace 15 yrs ago. At that time, I compared costs for this with other companies and found Top Notch to be reasonably priced. The maintenance of the system has gone well over the years, with twice a year checks. Most recently, Eddie Garcia has done this, and is always very professional and thorough. Even though our system is getting older, it continues to work very well, thanks to the attention given on a regular basis (well worth the cost!)

Review 52 (2022-07-03 - Rating: 5)
Top Notch was AMAZING!!!my old 90s AC unit broken on Monday (during the HEAT WAVE) The Tech spent a few hours trying to repair it, unfortunately no luck. Top Notch had one opening on Thursday (the same week) every one else was book out 3 weeks. I have a 6month old and a work from home mother. Top Notch saved us. Amazing Team and service.. Thank you Top Notch!!!

Review 53 (2021-12-20 - Rating: 5)
Eddie Garcia Comfort Specialist was very knowledgeable and very helpful with our last system check-up. I appreciate the team at Top- Notch and all of the expertise that the crew deliver on a daily basis. We had a new system install earlier this year and have been very happy with it! Wishing you all a Merry Christmas and a wonderful Holiday Season!

Review 54 (2015-04-07 - Rating: 5)
We have used Top Notch for 10 years. Their annual maintenance contract is very affordable and so worth it. We are sure it has prevented any major problems in our system. They make it easy to schedule regular maintenance appointments and are very accomodating to our schedules. Their technicians are very knowledgeable, polite and friendly. We especially like Eddie, who has been our technician over the years. We would never hesitate to recommend this company to our friends. Thank you, Top Notch, for a top notch job!

Review 55 (2021-09-02 - Rating: 5)
We use Top Notch on a regular basis, and will probably never use another company We like that they are fast friendly, and respectful of our home, and property. Its also nice that the repairmen are veterans with the company, and dont try to push unneeded work or equipment. They are all really good, but Eddie has been here more than any other. Trust that if he shows up, your work will be done right.

Review 56 (2020-09-24 - Rating: 5)
We have been patrons of Top Notch for many years. When our original A/C unit started leaking freon, Top Notch helped us choose and install a high efficiency HVAC system. It has been the best investment we could have made. We have routine maintenance performed on both systems in spring and fall. The technicians are pleasant, professional and honest. Most recently Eddie visited and outlined an air purifying option, which makes sense in our current situation. Trust and appreciate what they do.

Review 57 (2024-12-03 - Rating: 5)
We have been relying on Top Notch for all HVAC and water heater work and support since 2007. They are fabulous, and HVAC is a difficult business in which it is a challenge to provide consistent support that always makes the customer happy. The technicians are first rate and everyone with whom I have interacted in all these years has consistently demonstrated that they are determined to take very good care of us and our systems. The advice has been great, the work has been great, the system we had installed is first rate, and the people are so nice it is a pleasure to interact with them. We would be very disappointed if Top Notch were ever to close.

Review 58 (2022-07-16 - Rating: 5)
Top Notch has performed at a consistently high level since I started using them over a year ago. During my recent AC annual checkup, Blake the technician was very professional and efficient. He explained everything that he was doing and explained why I needed a capacitor. I feel very comfortable using Top Notch.

Review 59 (2018-09-18 - Rating: 5)
We are satisfied customers of Top Notch. Many years ago, we first called them for emergency service. They were prompt, helpful, and did not overcharge. Accordingly, we scheduled them for regular service. We were so happy with the service that, when it came time to replace our furnace and AC, we purchased new models from Top Notch. which have worked fine, and have continued with their service.Every Top Notch service person that comes is capable and courteous, respectful to the customer, and a pleasure to deal with. For example, they always put plastic covers on their shoes before walking into the house. They do not try to upsell us with services or products that we do not need. If I need a new part, like an air filter, they will tell me how soon I really need it and how much I might save buying it elsewhere, which may or may not be worth the savings.All in all, we have found Top Notch to be reliable and trustworthy. As a result, we never worry about our heating and air conditioning.

Review 60 (2021-04-29 - Rating: 5)
Eddie Garcia serviced our AC this noon. He did a good job and was very efficient. Tom and other technicians have been great too. We have a twice a year service contract. We have had this for a number of years. Very happy to recommend Top Notch.

Review 61 (2023-09-21 - Rating: 5)
We have appreciated Top Notch taking care of our heating and cooling system for more than 25 years! They are efficient, trustworthy and very reasonable! Thank you, Top Notch!

Review 62 (2019-04-28 - Rating: 5)
My experience with Top Notch was excellent from start to finish. We were on the hook for a Family Easter Dinner at our house and they were able to install a new AC and Heater unit within 48 hours of my desperation call. We appreciate the professionalism and the communication we were given throughout the process.Thanks Mike, Tim and Crew for keeping us cool!

Review 63 (2021-10-19 - Rating: 5)
We have had a long relationship with Top Notch Heating & Cooling (now Heating, Cooling and Plumbing). We are accustomed to their professional and high quality AC and Furnace maintenance twice a year. Incidentally, they installed our latest Furnace and AC as well. Today, Eric Sell came to our home to address our gas fireplace which hasnt worked 15+ years. He identified the problem (which was extremely minor) and provided significant value to us as he helped us better understand how to troubleshoot gas fireplace issues and to clean/maintain them. After checking our furnace and attached humidifier he quickly made repairs and has set us up for a quote with the companys newly added water softening product/service (which could help with the hard water issues surfacing in our Heating/Cooling equipment). Eric has surpassed the high standards we have come to expect from Top Notch. Thanks Eric!

Review 64 (2024-11-24 - Rating: 5)
Highly recommend Top Notch. They installed a new heater within a short time. Kevin (coordinator), Jacob and Spencer (technicians) did an awesome job. Everyone is very professional. Thank you. 👍

Review 65 (2020-10-14 - Rating: 5)
Have been a routine system check customer of Top Notch for 35+ years. Always very responsive. Very knowledgeable technicians. In fact several have a tenure to have been to my house for routine service as repeat techs. That is valuable. Most recently needed service on the AC compressor in Oct during the warm weather. Called and they were able to come the same day. The tech arrived and had actually installed the AC 8 yrs ago. A quick reset of the system with an explanation as to how I might do it myself if it happens again. The problem was actually caused by homeowner error. The tech was very pleasant and knew immediately knew what to do. The service charge was very reasonable. And I was able to use a coupon which had been acquired years ago and had no expiration. Very, very pleased.

Review 66 (2020-10-05 - Rating: 5)
I am impressed with Top Notchs consistently professional service. I first used them during a heatwave in 2016, when my AC went out the night before I was leaving on a 10-day vacation. I called them while on the road, made the arrangements and asked my daughter to meet the installers at my home the next morning. She felt comfortable with the crew and left before the job was complete! Since then, they have been to my house for a couple of minor repairs (under warranty) and for scheduled maintenance. I dont plan on using any other HVAC in the future.

Review 67 (2020-03-12 - Rating: 5)
Eddie came for my annual AC check. As for past visits, he was on time, professional, and efficient. I am a long time customer of Top Notch. I purchased my AC/Furnace system from Top Notch and have had a maintenance contract all along. Eddie has added the personal touch to all of the above and given me continued confidence in the services of Top Notch. I highly recommend them and Eddie as well.

Review 68 (2021-07-09 - Rating: 5)
This was our 1st time using Top Notch but it will not be our last. Trisha came to give an estimate on new units and was quick, knowledgeable and mindful of our budget. Tom also came out to look at our unit to see if it could be saved. He had us back up and running within an hour. He was patient with his explanations, educated from experience and efficient in his work. Will definitely recommend to anyone we can. Thank you.

Review 69 (2018-08-21 - Rating: 5)
Top Notch has taken care of my AC needs more than once. Always very quick to respond. Always. And I have recommended them to a friend who had urgent AC repair needs and couldnt find anyone to come within 24 hours. Top Notch was there right away and took care of the problem. My friend has used them ever since. Top Notchs quickness to respond is amazing - and they always explain everything.

Review 70 (2022-05-13 - Rating: 5)
We have had a long history with Top Notch and always appreciate their friendly and knowledgeable staff. Today was no exception! AC went out last night - called first thing this morning and Mark was here before 10:00am! He took his time diagnosing the problem and was able to repair it on the spot. He took his time explaining the issue and the best way to optimize the unit this Summer.

Review 71 (2022-12-01 - Rating: 5)
We purchased a water softener system just a little over a year ago. It has been leaking and the salt tank filling with water. Mark came out and spent 2 hours servicing that and our filter system. He was above and beyond what we could have hoped for. Professional, kind, very knowledgeable, very thorough. Cant say enough wonderful things about Mark. We can highly recommend him and this company without an ounce of hesitation! Look forward to seeing him in the future if we have any other needs.

Review 72 (2024-12-10 - Rating: 5)
John H is super knowledgeable. He shared his thoughts and educated me about my heat pump system. Would recommend!

Review 73 (2019-11-19 - Rating: 5)
Eddie came out to provide our fall furnace check. He gave us very detailed information on what was working well and showed us specifically what his concerns were with our main furnace, which is almost 19 years old. He gave us bids on 3 options to replace that furnace when the time comes. When we make that decision, we will have been well-informed and will make the best choice based on that information. Well look forward to having Eddie from Top Notch come out to complete the work! Professional, friendly, knowledgeable. Great service!

Review 74 (2024-10-04 - Rating: 5)
Fair pricing, professional, keeps us on a routine cycle for heating and cooling maintenance which I appreciate.

Review 75 (2021-09-28 - Rating: 5)
Weve been Top Notch customers for the last 6 yrs (they installed our entire HVAC system) and weve always had consistently good service. However, our recent experience with Eddie completely raised the bar even higher. It makes sense that a a great company would have great employees, but, way to go above and beyond.

Review 76 (2022-12-21 - Rating: 5)
Our system was 17 years old, not failing but aged out and the possibility of failing was looming. With expected price increases in 2023 we decided to replace now. They installed a Daikin system quickly and efficiently and its working perfectly. Feel confident when you have Top Notch take care of your needs, always the best.

Review 77 (2018-08-22 - Rating: 5)
I was a city building codes inspector in two Johnson County municipalities for over fifteen years and inspected countless HVAC systems installed by Top Notch, and every other HVAC contractor working in the area. When it came time to replace my own furnace and air conditioner, I made one call and that was to Top Notch. When doing HVAC inspections, some installers are really deserving of the inspectors scrutiny and some dont really need to be scrutinized. Top Notch falls into the group that just rarely had deficiencies in their work...Quite the opposite really....Their work always made me take notice for all the right reasons. I tend to have a critical eye for this sort of thing and am not easily satisfied when it comes to workmanship, especially in my own home. Knowing that Top Notch would deliver a level of workmanship that is much, much better than average, receiving a bid from them was a simple formality in the process for me, as I knew they would be getting my business from the minute I looked up their number to call them. I didnt shop their price because I know their quality, and I know the mediocre quality of work that the habitual low bidders often put out. We are completely happy with our new system and how the process went. They had been doing the service on my old system for a couple years or more always treated me fairly. Without hesitation I highly recommend considering Top Notch for service work or new/replacement installations.

Review 78 (2015-04-30 - Rating: 5)
Top Notch has been really great since I started using them. Eddie came out to do an annual checkup of my system. He informed me that the 3M filter I was using was not good on my system as it was limiting the air flow. He was also quick, on time and very professional.I also had to use Top Notch last winter because my furnace was making noise. My home was less than 2 years old. Without even asking Top Notch looked up my system (which was not purchased from them) to see if it was covered under warranty, which it was.

Review 79 (2020-02-05 - Rating: 5)
Eddie came out within 30 minutes of my call into Top Notch. He figured out the lines from my humidifier were clogged and causing a slight backup in water runoff, cleared them, rinsed out the drain and was off again. It was a prompt, courteous and productive. This is why I have Top Notch on a maintenance agreement and its so worth it!

Review 80 (2018-07-10 - Rating: 5)
Top Notch has been a fantastic company to work with. They installed 2 commercial units in my building. They did it quickly and for a very reasonable price. They even performed an update from the manufacturer at no cost to me. They work on my home HVAC as well.They have always responded very quickly. I have referred them many times and never heard anything but great feedback.

Review 81 (2018-09-19 - Rating: 5)
Our air conditioner quit working on a Thursday night. I called Top Notch and Devon came out right away, we needed a new air conditioner and furnace. I explained that I have allergies and asthma and would need to stay in a hotel until the new unit could be installed. Becky had a crew out to our house the next morning. The crew was phenomenal. They were professional, polite and so accommodating. We have been customers for many years and will be for many years to come. Many Thanks to all of you!!

Review 82 (2024-12-13 - Rating: 5)
Anthony was awesome. You may have just got yourself a new long time client due to him. If we need anymore work done we will be asking for Anthony.

Review 83 (2020-12-23 - Rating: 5)
Could not be happier with our complete HVAC replacement! From the bid process, through install and follow-up it was professional all the way. Justin led our install with Will assisting, and everything is wonderful. We bought a high efficiency unit which required rearranging and installing new ducting, and the results look great. Justin is a true perfectionist and fun guy. The whole Lennox package makes our house so comfortable, that I set the thermostat 5 degrees colder and can still walk around in flip flops. We had several bids and Top Notchs prices were in line with comparable bids, but the total cost wound up being the most competitive. Home office called every morning to let us know the techs were on the way, and followed up with rebates, warranty, and maintenance scheduling. Im a fan!

Review 84 (2012-08-15 - Rating: 5)
I have been using Top Notch Heating and Cooling for a number of years. The technicians have always been exceedingly knowledgable and courteous. We had Top Notch install a new furnace several years ago. We also have them do regular spring and fall maintenance check ups. I would not hesitate to recommend them to anyone.

Review 85 (2024-01-18 - Rating: 5)
Jon Passman did an excellent job with our system, repairing the blower motor and humidifier. I recommend him and Top Notch very highly!

Review 86 (2023-08-24 - Rating: 5)
AC went out Memorial Weekend, and I have an existing ABMAY contract.ABMAY quoted $20K for a new system,called Top Notch Heating, Cooling, & PlumbingSomeone came out SAME DAY within a few hours,I had a NEW quote for the SAME equipment as ABMAY for $6,000 less........Did not go with Top Notch as ABMAY price matched, and will continue servicing the equipment. Had I not already had a standing contract would have ditched ABMAY.

Review 87 (2022-10-04 - Rating: 5)
I called Top Notch for yearly maintenance on our Rainsoft water filter and softener system. So glad I did!! Mark is professional, knowledgable, genuine, and a wonderful teacher. I will be confident in calling Top Notch again in the future.

Review 88 (2021-11-12 - Rating: 5)
Mark H. Was absolutely phenomenal at his job!! We didn’t know a ton about soft water installs and were a little hesitant. He made us feel completely comfortable and explained everything we needed to know and answered all our questions. Very professional. I wish he could be our salesperson for every need in our home!! The soft water is working great and so far we love it!

Review 89 (2012-08-26 - Rating: 5)
As a small business owner, I feel extremely lucky to live and have my business in the Top Notch service area. I have used Top Notch as my heating and cooling service company for over ten years at home and at my business. I have the Top Notch service contract in both places. In emergency situations, Ive been taken care of quickly and thoroughly. In any dealings with them, everyone has been kind, courteous, competent and fair. I have recommended them to friends, family, colleagues and even strangers!All Hail Top Notch!Sincerely,Betty BremserOwnerFoos Fabulous Frozen Custard

Review 90 (2015-06-24 - Rating: 5)
As a serviceman from Top Notch, Wayne came to provide the yearly checkup for my Air Conditioner Unit at my home at 12873 Bond Street, O.P., Ks.He was very professional during the entire visit and provided excellent customer service in completing his tasks. He not only did the checkup but he answered all my questions and checked my vents to make sure I would get the maximum benefit of what the air conditioning could provide. He was efficient and friendly and very helpful. I would recommend Top Notch to others for service from this experience I have had today. Thank You

Review 91 (2022-07-22 - Rating: 5)
Recently purchased house in Basehor, Kansas had water softener problems. Mark was the repairman to show up. He was 100% professional and did a fantastic job of explaining everything. I could not have been happier with the service.

Review 92 (2018-07-17 - Rating: 5)
Top Notch has been working with me for the past 5 years on my personal property and my rental property. They are always responsive when you need them, honest in their pricing, and are proactive when it comes to service and helping you make sure things run smoothly. I highly recommend.

Review 93 (2018-01-13 - Rating: 5)
We have used Top Notch for several years. Last night our furnace went out with wind chill below zero. After hours guy came and in good mood! Next day, he was able to find part and I was warming up before noon. Excellent service and highly reccomend. Thank you!

Review 94 (2022-12-31 - Rating: 5)
Mark worked on our Water Softener System. He was very professional and knowledgeable. Mark went over the operation of the system and was patient to explain some of the features we had forgotten. Would recommend him for any type of service.

Review 95 (2023-05-18 - Rating: 5)
As usual Top Notch did a great job! I used another company last year because they were recommended by our HOA. I was not real happy with that service and decided to go back with Top Notch this year. Thank you for quick and great service. I will be recommending to my neighbors.

Review 96 (2019-07-13 - Rating: 5)
We’ve had Top Notch come out for work on our furnace and was provided 3 options, no coercion to get a new furnace like other places always seem to do whenever something comes up.Matt was our tech, he was very professional and friendly, even friendly to our puppy! (He had a dog biscuit for him!)This is the second time we’ve used Top Notch, and probably not the last!

Review 97 (2021-06-04 - Rating: 5)
We have used Top Notch for close to 20 years. Their technicians are just that - Top Notch - and you wont find better service. The most courteous, efficient, staff office to field. Do yourself a favor and start using them for all your HVAC needs.

Review 98 (2021-02-13 - Rating: 5)
Furnace went out on a frigid day, we called the emergency line early on a Saturday morning. When I described the issue, the emergency tech walked me through cleaning my flame sensor, and he didnt even have to come out! He helped me at no charge and saved us the emergency service fee. I appreciate the honesty and will definitely call Top Notch next time we need HVAC service.

Review 99 (2020-12-15 - Rating: 5)
I honestly wouldnt use any other company. They have gone above and beyond for me every time and do things the right way the first time. They will have my business for years to come and I hope everyone reading this chooses them as well. The office staff (Joy and Becky) are always so friendly, timely and responsive. The technicians Ive used (Eric Sr & Jr) are top notch (no pun intended), and they explain things very well. Last, Matt I have always felt like he is looking out for my best interests. I cant say enough great things.

Review 100 (2018-07-18 - Rating: 5)
This ones easy: Top Notch cares. Its small enough that they can actually service you like youre their most important customer. Ive had several technicians work on different things: A/C, water heater, plumbing, furnace. Neat, tidy, professional, clean, friendly - to a fault. I dont just trust my house keys to these folks. I trust my house!

Review 101 (2016-11-10 - Rating: 5)
I called Top Notch on a Friday afternoon. Before the close of business that day, my air conditioner was fixed. My husband texted me to let me know the price was far less than he had expected. Sean, the technician, was professional, prompt and very helpful, explaining exactly what needed to be done. I will always use Top Notch in the future for any heating and cooling needs.Barbara C

Review 102 (2018-07-12 - Rating: 5)
Top Notch has replaced both of our original AC Units when they went out. They were very quick to respond and very professional. To this day I use them for regular service and maintenance as well as anything else that pops up. Highly recommended!

Review 103 (2019-10-02 - Rating: 5)
We have an HVAC unit that we purchased from Top Notch and also have a maintenance agreement. Yesterday we were scheduled for our bi-annual checkup and we had the pleasure of having Sean as our service technician. Sean was polite and friendly as we expected but Sean was very proactive and attentive to our needs. He installed a bracket on our humidifier hose which has proved to be problematic in the past. He even took the time to review some items on the control panel that I had forgotten how to use. Sean is a great representative for your company. We will be sure to request him on our next visit. Thank you Sean!

Review 104 (2018-07-20 - Rating: 5)
I’ve had Mike and his technicians install a new system on my townhouse in OP. They were on time and completed the job quickly. Great pricing and excellent service. My wife and have used TopNotch for repairs on our home in Lenexa. As a result of their courtious professional service, now have service agreements for both our homes. Thanks you TopNotch!

Review 105 (2015-06-18 - Rating: 5)
We have used Top Notch Heating & Cooling for years. For peace of mind, we choose a maintenance plan that includes 2 visits a year (spring and fall). Eddie (our service pro) is great, and doesnt try to sell anything that is not needed. Thanks Eddie, and thanks to Top Notch for providing such quality service!

Review 106 (2020-06-25 - Rating: 5)
We have been using Top Notch for maybe 10 years. We always get the best, knowledgeable and friendly service. We are trying to bandaid our 37 year old Trane as we will be moving within a year and we really don’t want to spend for a new system. Our service tech recommended a “compressor saver” and it works. We rate them AAA+

Review 107 (2018-07-12 - Rating: 5)
Their service guys are great! As always polite and respectful of your home. Found and fixed the leak that the company that had installed my unit couldn’t (or didn’t care to) fix in less than an hour. They took care of it and didn’t charge me an arm and a leg. Great company, made me a life long customer.

Review 108 (2022-09-22 - Rating: 5)
Mark did a fantastic job with my Water Softener. Hes professional, knowledgeable, spent time explaining the process, gave me options and recommendations. He is very personable, efficient and thorough. You ROCK MARK! Thank you.Laurie

Review 109 (2020-10-09 - Rating: 5)
I have been with Top Notch for a number of years and they have always done a great job for us. Their service rep, Eddie, has been our favorite rep for a number of years and provides the high level of service we expect.

Review 110 (2022-08-17 - Rating: 5)
We’ve had Top Notch out twice in the last couple month. One was to replace our prehistoric thermostat to a modern digital thermostat.Then our AC went out, they were out then same day had our house cool again!

Review 111 (2024-02-14 - Rating: 5)
I have used Top Notch Heating Cooling and Plumbing for annual maintenance and repair for decades and will continue being pleased with their professional, courteous and knowledgeable service.

Review 112 (2014-01-05 - Rating: 5)
Highly recommend (although I have only used their emergency service)I had to make an emergency service call at 7am on a Sunday morning when the temperature was 10 degrees outside because the my furnace was no longer blowing. After leaving a message with the dispatcher, the service technician called me back quickly, setup an appointment for that day and then (due to cancellations) managed to come over 2 hours early. Larry fixed the furnace, was great about explaining what he was doing and the price was very reasonable given the circumstances and repairs needed.

Review 113 (2011-03-15 - Rating: 5)
Ive used Top Notch for years. They performed routine maintenance on my old furnace for a long time after other companies had told me that it was on its last legs. They finally helped me upgrade to a new high efficiency system which cut my cooling costs in half. When I moved to a new location, I called them in again to replace the old system, and again they did a great job.

Review 114 (2017-12-12 - Rating: 5)
I needed a reliable service company for the spring and fall services checks on my A/C and Furnace. Very professional technician was on time and my system has been running smooth and quiet ever since. I would recommend Top Notch to anyone looking for service.

Review 115 (2015-09-26 - Rating: 5)
During our bi-yearly inspection of our heating and air conditioning systems Tim discovered a dangerous situation resulting in the need for replacing our heating and air conditioning units. Although we were not pleased that we needed this, we did appreciate Tims professionalism. Today Tim returned to measure for the install. While here he noticed a small issue and gave me some helpful instruction on how to solve our minor plumbing problem. Our hope now is that he is the top Notch team member that is scheduled to do the replacement as our confidence in Tim and therefore Top Notch is high.

Review 116 (2023-08-07 - Rating: 5)
Mark really knows split systems, highly recommend.Leena handled a billing issue promptly and with great integrity, it really says a lot about this business - They really are Top Notch.

Review 117 (2022-10-13 - Rating: 5)
Mark H. was incredibly knowledgable, thorough and informative when servicing my air sanitizer. He went above and beyond to ensure I understood my system for future purposes, and was extremely kind to boot. Would definitely request his services again!

Review 118 (2018-12-02 - Rating: 5)
We worked with Tricia in sales to quote our needs for a new HVAC system. She has been easy to work with and came up with solutions that will give us the best options. Mark provided expert services in checking out our current system he was honest and provided maintenance work without any up sell pressure. Thanks to both of them, it is good to work with people you can trust.

Review 119 (2018-07-12 - Rating: 5)
We had the motor seize up and called Top Notch to fix it. They were here the same day with a new motor and did a fantastic job. The technician even did a thorough diagnostic! We were thrilled not just with how fast they came but also the service overall.

Review 120 (2018-09-05 - Rating: 5)
As usual Top Notch Delivers!!! We had our hot water heater go out and they were here the next morning. Their 2 plumbers were professional, efficient and cleaned up the mess like it was never there. We are a very happy long term customer.

Review 121 (2024-03-25 - Rating: 5)
I would like to commend Service Tech Eddie for his excellent work during our annual a/c checkup this past month. He provided information about a new startup device (5-2-1 Compressor Saver) that reduces electricity consumption on startup and extends life of the compressor unit.The cost savings and delayed replacement of the unit are impressive.Thanks for taking extra time to educate us.We have been Top Notch customers in Olathe for 18 years and at two homes. They have provided excellent and speedy service for our heat and air systems.

Review 122 (2018-08-29 - Rating: 5)
This past Sunday morning I woke up to a warm downstairs without airflow. I checked the HVAC unit and did my due diligence in checking what I could. I then called Top Notch and within the hour Eddie arrived at my door. Forty minutes later he had diagnosed and replaced our blower motor (which was under warranty). Total cost $0.00. This is THE textbook example of customer service. Highly recommended!

Review 123 (2021-03-11 - Rating: 5)
Originally I had another company(eric kjelshus energy heating and cooling) come out and fix my heating problem. I have an Arzel zone system that was not working correctly. I was not happy with analysis of this company and called Top Notch to see if they could help with my zone system. Mark B. came out timely and figured out what was wrong with my zone system and was able to order the parts and get them installed in a timely fashion and a fraction of the previous companies estimate.Top Notch was very professional on the phone answering my concerns and Mark B. was very communicative to me and was very professional in getting my system back to running properly. I will use Top Notch again and would recommend.John Sullivan

Review 124 (2019-09-25 - Rating: 5)
I tried installing a mini-split system in my garage myself. I was able to install everything except the line set. I called around and no one was willing to help as it was not their equipment that was installed. Top Notch came to the rescue and Mark was extremely helpful and did a great job! Thank you!

Review 125 (2015-03-02 - Rating: 5)
The team at Top Notch Heating + Cooling in Shawnee was Top Notch! The blower motor went out on the coldest morning of 2015. We called them at 9:30am. They were in our driveway at 12:25. Erik diagnosed the problem and had our system back up and running with a new motor by 2:00pm.Due to the age of our furnace and air-conditioner, we decided to replace the entire system. They had this on their schedule for the following week. Erik, Becky, Joy, and Eddie were very professional and friendly. I will be recommending Top Notch to friends!Thanks Guys!Eric

Review 126 (2023-04-18 - Rating: 5)
Top Notch always does a fantastic job for us. Mike our technician was wonderful and very thorough. I highly recommend Top Notch!

Review 127 (2015-04-13 - Rating: 5)
Customer for many years. Sean B. is our most recent Pro. Did the same great job as always. Very thorough, explains what he does, checks filters and the like, but never tries to sell me anything unless my furnace/AC really needs it. Definitely would recommend Sean and Top Notch, both.

Review 128 (2019-03-08 - Rating: 5)
Sean and Tom came to explore the ghost in my system. They spent considerable time running test. TopNotch is great. Willingness to work in the best interest of the customer is refreshing. No attempt to up charge or over sell. No pressure. If you got HVAC issues the first call is TopNotch.

Review 129 (2015-04-06 - Rating: 5)
My wife and I have been using Top Notch for many years to service our HVAC system. They make HVAC maintenance easy and affordable. Their flexibility on appointment scheduling makes it very convenient for us. Our a/c service today was completed very efficiently, I was fully informed of the condition of the unit, and the technician, Tim S., was knowledgeable and professional.

Review 130 (2024-09-06 - Rating: 5)
When is the best time to get my heating systems professionally cleaned and tuned for the winter?

Review 131 (2018-11-14 - Rating: 5)
I had a service represented at my house to help with my humidifier and he was so helpful and courteous. Its the same person to come out to service our furnace/air conditioner. Highly recommend Top Notch.

Review 132 (2015-04-14 - Rating: 5)
Appointment was set in a window from 11 - 3. I received a call from their office at 10:27am asking if Bob could come over a little early. Perfect for me. He arrived 10 minutes after the call, quickly checked out and did then spring service on our AC unit, and was in and out in 30 minutes or less. Very pleasant experience. Great professionalism and very friendly.

Review 133 (2017-12-12 - Rating: 5)
Top Notch is a great business partner for commercial service and they do outstanding work on behalf of City Wide. Big complex jobs or small urgent jobs; I can count on the pros at Top Notch esp. Tom and Becky. They are also my go to provider for my home and residential service is even better..

Review 134 (2022-11-16 - Rating: 5)
Called about a recently installed humidifier that didnt seem to be working. Technician arrived the same day I called and easily corrected the problem. Prompt, courteous, and much appreciated quality service.

Review 135 (2020-07-11 - Rating: 5)
My AC stopped working on a very hot night. I called the next morning (Saturday) at 7:00, got a call back withing 15 minutes and had someone at the house at 9:30. Very impressive service and a quick, reasonable fix. Eddie was excellent!

Review 136 (2021-09-03 - Rating: 5)
Found Top Notch through Angies List (now Angi). Called and requested a technician to review the heating situation in my newly finished basement. Eddie arrived timely and was both personable and professional. He examined the original and secondary trunk lines and determined that they would not be able to convert them to a zoned system like I had hoped. He agreed with me that a mini-split unit would work but since I was only having heating issues in the basement that solution would be more than I needed as well as somewhat expensive which I agreed with. He then said the third option I had mentioned of baseboard heating would check all the right boxes for the issues I was having, however, I would need to get an electrician to install them. Wow, imagine that a company that is more concerned about the customer than their bottom line. Though I couldnt use them this time I will definitely use them for HVAC work in the future.

Review 137 (2016-02-03 - Rating: 5)
Ive been doing business with Top Notch for years. This is the third home they have taken care of my HVAC for. Mike Brosseit is a good leader and a good person. I trust and respect Top Notch and Ive referred them to quite a few people that ended up using them as well. Including my neighbors in Parkhurst.

Review 138 (2019-04-24 - Rating: 5)
Wayne was technician - great guy. Very thorough and professional. I’ve had a Top Notch maintenance plan for several years and it’s been a great value! Highly recommend!

Review 139 (2024-09-30 - Rating: 5)
Eddie did a great job and was on time and very courteous

Review 140 (2022-09-26 - Rating: 5)
Used during full reno to re-plumb most of house and some ductwork modifications. And the years since, replaced furnace, water heater, added soft water. I price check them every time (trust but verify) always right at or below market. Service is well above. Theyve even caught and fixed others mistakes or sub-par work and corrected it. Joy at the front office is the best.

Review 141 (2017-06-18 - Rating: 5)
I cant say enough great things about this company. They are honest, timely and their technicians do a GREAT job explaining what is wrong and what needs to be done about it. They are also reasonably priced - even for emergency services. I had one technician come out super early on a Saturday morning and the service charge was the same as it would have been any other day of the week! Furthermore, when you call for service, you talk to a real person instead of an automated machine. They have my loyalty forever.

Review 142 (2020-05-28 - Rating: 5)
Top Notch did a great job with the installation of my new HVAC system. Justin & Zach were professional and hard-working. Left my house clean and were a pleasure to be around. Thank you Top Notch!

Review 143 (2023-08-04 - Rating: 5)
Our service tech today for our summer checkup, Nick, was incredible. He took the time to thoroughly explain how the AC system works, all the things he checked, and anything he made changes to.

Review 144 (2022-01-20 - Rating: 5)
We used Top Notch to fix our Gas Fireplace and we couldnt have been happier with their service. We got same-day help and at a reasonable price. Thanks guys!

Review 145 (2024-11-29 - Rating: 5)
Erik was the best. It was a very good experience

Review 146 (2018-11-28 - Rating: 5)
We have had nothing but great service with Top Notch. Everything from the office staff to the service folks are the best. Mark did our most recent checkup and was wonderful. You really get a sense these people care. We wont use anyone else.

Review 147 (2023-08-01 - Rating: 5)
I teach a class on customer service, and I can tell you that this c company just gets it. Our technician is Will and he is over-the-top kind, professional, smart, and always happy. Highest recommendation possible!!!

Review 148 (2016-12-12 - Rating: 5)
Top Notch did a great job taking care of my 2 furnaces this year. I signed up for the twice a year plan and will have them out again in the spring to service the 2 air conditioners. Thank you Top Notch!

Review 149 (2015-05-18 - Rating: 5)
Sean has been the technician on previous service calls and is ALWAYS positive, friendly, efficient and careful. He is considerate of my time and of our home and is a pleasure to work with. Congratulations, Sean, you are a tremendous ambassador for Top Notch...Thank you, ruth

Review 150 (2023-02-28 - Rating: 5)
I had a very serious issue with the water softener which caused my basement to flood. I tried several plumbers who could not make it out until the following day, then I remembered Top Notch handled my softener. They got someone out right away. Such a relief since we were leaving town.

Review 151 (2024-06-25 - Rating: 5)
Appreciate so much the excellent service from Top Notch. They stand behind their work.

Review 152 (2024-08-06 - Rating: 5)
Excellent service! Dylan was fast, informative, and professional.

Review 153 (2024-09-16 - Rating: 5)
8 years of great service and counting!! Thank you for taking good care of us and our home!

Review 154 (2020-01-11 - Rating: 5)
These guys were great. I called after hours on a cold night because my furnace was not working. Chandler, the on call technician, called me back within 5 minutes and we talked through my problem. He was able to talk me through a simple fix to try and that ended up resolving my issue. No charge and no waiting! Thank you guys- truly appreciate the help!!

Review 155 (2024-09-17 - Rating: 5)
We have used this company for MANY years and continue to refer to friends. The service is always very thorough when they come to our house.

Review 156 (2012-07-10 - Rating: 5)
We are very pleased with the service we received from Top Notch. They replaced AC units in a very timely manner, with professionalism and courtesy. I will continue to recommend Top Notch to family and friends.

Review 157 (2019-11-23 - Rating: 5)
Eddie from Top Notch just did our furnace inspection. He did the inspection, answered all my questions, and balanced all our ductwork settings for the heating season. Great service!

Review 158 (2012-06-15 - Rating: 4)
We are normal Top Notch customers. This visit was scheduled weeks in advance for a morning time slot. My wife waited all day and they showed up at 4:00 PM. She called the office to see where the tech was, but got a response of it does not show a time here. Anyway, the tech showed up and could not perform the work because the AC was froze from running all day! So, a second tech had to come out and fix the probelm, which he did to our satisfaction. NEED BETTER SCHEDULING NEXT TIME, cannot wait all day for an AM appointment!

Review 159 (2023-11-21 - Rating: 5)
I have used them for years and even bought my furnace and air conditioner from them. They dont try and hassle me about unnecessary repairs like other companies.

Review 160 (2020-07-28 - Rating: 5)
I recently had a new AC and furnace installed to replace old units. Good experience from the start. Eddie and Will did a great job, left the area very clean and everything looks very neat and professional.

Review 161 (2012-06-24 - Rating: 5)
Our 17 year old air conditioner wasnt holding freon and we were staring at a hot summer ahead. Got to keep the family cool so Top Notch to the rescue. Within a week we had a new Lennox air conditioner cooling down the family and one less problem at the homestead!

Review 162 (2011-11-04 - Rating: 5)
Top Notch completed our annual Fall HVAC service and noted that our April Aire equipment was worn out and not performing to benefit us, and installed new equipment in an efficient and courteous manner. During that installation it was discovered that there was a water leak in the equipment in the furnace and a drain needed to be replaced to prevent an electrical short from the water leak, they got the part ordered and had it replaced rapidly.

Review 163 (2016-08-12 - Rating: 5)
I love these guys! How could you look forward to having your furnace serviced? They provide true customer service. It is a pleasant experience to work with a company as professional as Top Notch.

Review 164 (2023-01-11 - Rating: 4)
Called for some technical information regarding options to make my humidifier work better. Took a while, but I got straightforward answers with no extraneous sales pitch. Honesty and directness much appreciated.

Review 165 (2023-02-08 - Rating: 5)
What an amazing company. From the interaction with the front office to the technician that came to our home, they were very professional and courteous. Their name says it all, TOP NOTCH!

Review 166 (2023-07-12 - Rating: 5)
Brady did a great job! Thanks for the buttons above so I didnt have to type them all! I have used your company for years and have been very satisfied - Thanks!

Review 167 (2024-09-23 - Rating: 5)
Eddie Garcia was very knowledgeable and answered all my questions.

Review 168 (2016-06-02 - Rating: 5)
I am very pleased with my latest service call through Top Notch. They came out quickly and fixed the problem with my air conditioner, which was a KCP&L problem, not my Lennox system!They are the best!

Review 169 (2020-11-19 - Rating: 5)
Needed a new garbage disposal. Great service- good communication- replacement of unit completed quickly. Chris was the plumber that did the work and great communication from Brandy in the main office.

Review 170 (2020-10-30 - Rating: 5)
We’ve used Top Notch over 10years for all of our HVAC issues and maintenance. They are very proficient, and we highly recommend them.

Review 171 (2017-11-27 - Rating: 5)
Excellent experience. Office staff and initial consultation were very friendly and helpful. Installer was punctual, friendly, professional, and very helpful in explaining what our options were. I will definitely hire again.

Review 172 (2018-09-18 - Rating: 5)
I called Top Notch for a 2nd opinion with a leaky air conditioner. They responded very promptly and were able to stop the water. Will be my new go-to for any future problems.

Review 173 (2024-06-17 - Rating: 5)
Top notch is truly top notch! To get same day service is great: same day within an hour is unbelievable! Out tech Eddie G had Us up and going in no time! He even checked our freon and advised what filter I should be using. Top notch is our go to a/c service from now on!!@

Review 174 (2012-06-20 - Rating: 5)
My pre-summer check-up was so easy to schedule! I sent in the post card they sent me requesting a date and time. The office called a couple of days in advance to confirm and the service technician showed up on time to get the work done.

Review 175 (2024-12-07 - Rating: 5)
Erik Jr got our heat up and running!

Review 176 (2020-05-07 - Rating: 5)
I have had Top Notch maintain my heating and cooling systems for over 15 years, and I have always been satisfied with their work.

Review 177 (2024-11-20 - Rating: 5)
Will did a fabulous job…. Extra mile

Review 178 (2018-07-24 - Rating: 5)
Helped us to solve our AC issue in the middle of summer, Sun morning in one hour. Charges are very reasonable and AC guys are honest. You do not feel like they are trying to get an advantage of the situation. They find the issue and solve it without trying to upsell or exaggerate the issue. We would definetely recommend them to all our family members and friends.

Review 179 (2023-05-15 - Rating: 5)
They are very good check AC .Going to do some more work. Check my water softer and added salt. They do a great job! Thanks Mike

Review 180 (2024-07-02 - Rating: 5)
I strongly encourage the use of Top Notch Heating and Air. They are very good and we have always received fast and friendly service. I am grateful to have found them!

Review 181 (2018-11-01 - Rating: 5)
We were due for our regular furnace service, and top notch was able to schedule us quickly. They were on time, professional and pleasant.

Review 182 (2019-11-20 - Rating: 5)
Just had my winter checkup for my two furnaces and like they have for twenty years top notch does a complete job, quick efficient and right on time. Thanks to Eddie and the rest.John Perkins

Review 183 (2021-06-03 - Rating: 5)
Had my AC frozen over and they were able to get somebody out quickly. Quick diagnostic and we had the problem fixed. Got em coming out to work the furnace before winter!