Benjamin Franklin Plumbing

Located in Largo, Florida

Address: 12345 Starkey Rd Suite B, Largo, FL 33773, United States

Phone: +1 727-219-9004

Rating: 4.8

Services

On-site services
Online estimates
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
Wonderful, flawless service call! Tom and Josh were professional. Arrived 15 minutes early which is amazing in itself! I was able to call the day before in the late afternoon and get an appointment the very next day. I’m sure this company is not the least expensive nor are they the most expensive (I’ve worked with both), definitely a case of you get what you pay for. They arrived to repair piping in the master bathroom, I had several other honey do plumbing items and when I asked they gave me a quote for all. Absolutely impressed with their service, which they warranty for two years. I love that they quote by job and not by hours.PS they are DEAF FRIENDLY and made every effort to be sure I understood each expense.

Review 2 (2025-01-02 - Rating: 5)
This is my second time using Ben Franklin Plumbing and I specifically requested Tom Kessinger for this phase of the work since he did such an outstanding job with the first phase. His attention to detail is amazing and he always goes the extra mile to make sure the job is done right. He priced out each phase of the work Im having done on a very tired and outdated home. I have no doubt that every improvement hes doing will greatly increase the value of my home. I would definitely recommend Ben Franklin Plumbing and especially Tom to all my friends and family. If you choose them for your plumbing projects you wont be disappointed!This is my 3rd time using Benjamin Franklin Plumbing and Tom and Joshua installed my new vanity in one of my bathrooms. They did an excellent job even though it required redirecting some of the plumbing and removing some old fixtures that were attached to the walls. They installed my new faucet and shower head and hand-held too. Once again Im extremely happy with the quality and attention to detail that I always receive using this company. I have more projects coming up with the kitchen remodel and Ill be calling on Toms skill and wealth of knowledge for those installations as well. I highly recommend this company if you have any plumbing projects or problems that need to be taken care of. Thanks again to this reliable company for taking care of all my plumbing needs!

Review 3 (2024-12-28 - Rating: 5)
Super job!! In and out with no problems, and quickly installed the new hot water heater, and removed the old non-working hot water heater. He fully explained the warranty to me. I surely will call Ben Franklin Plumbing and ask if they can send Barry, to handle all of my plumbing situations!!Great job!!!! Im completely happy and satisfied with Barry replacing the hot water heater!!

Review 4 (2024-10-28 - Rating: 5)
Excellent! Jeff offered a thorough transparent communication of analysis and quick completion of the current job at hand. More work to follow in the near future. Thank you! 🙏🏻 👍🏻Fantastic meeting Tom today and he got lots of plumbing work accomplished with his knowledge and expertise. It was a pleasure! Still more to come but this time redoing and demo! 😂 Thank you! 🙏🏻👍🏻Today was another day with Benjamin Franklin hard at work. I’m so appreciative for Tom’s guidance and the care with detailed workmanship of Andrew and Gerry. A pleasure getting to know the teams! A bit more still to come. Thank you! 🙏🏻👍🏻Today Tom did another excellent job with a complicated and grumpy toilet. Two new longer bolts and wax rings, tightened all of the three toilets seats and double checked parts. No more leaks on the ceilings below! Fabulous!! Thank you!!! 🙏🏻👍🏻💯

Review 5 (2025-01-07 - Rating: 5)
Brock was very professional knowledgeable, kind and friendly, all of which is very important to me in bussiness. I had a very positive experience with his visit. 💕.. My apologies I forgot to mention the lady that took my original call that set up my appointment, how did I forget such kindness is beyond me, she too was about one of the most kindest and professional assistant I have spoken with in a looong time. She went above and beyond to assist me, and she did so with compassion! 💕

Review 6 (2024-12-27 - Rating: 5)
Needed help with kitchen sink backup which spilled under island onto floor. What a mess. Tom and Josh arrived and saved the day. They listened to the what led up to my issue and got right to work. They also performed a free review of all my existing plumbing, making recommendations on potential future issues while also pointing out items in fine working condition. Within no time, they used a snake to find our problem and disposed of it. Cleaned up and left no trace they were here other than happy homeowners! We were thrilled with the service and already scheduling fixes on bathroom fixture updates! Thanks Tom and Josh. See you soon.

Review 7 (2025-01-06 - Rating: 5)
Pedro is a professional, polite, and patient plumber. Answered all questions intelligently.Did a thorough inspection with clear explanations re: warranty, potential problems, and reassurance if we need to call him.Took his time. Didnt rush through the job. Efficient.

Review 8 (2024-10-17 - Rating: 5)
Jeff was prompt, polite, knowledgeable, and efficient. He was able to fix my main water line break in record time. Thank you Jeff! I had another water leak from the water purifier. Jeff did a great job installing a new unit ( the old one was not able to be repaired).

Review 9 (2024-12-20 - Rating: 5)
Very easy experience. The problem was diagnosed quickly, I was given suggestions about how to solve the problem and given a quote all within about an hour. The project was scheduled for our first available day. I received a fair price and a great explanation of what was needed. Such a friendly representative. I would recommend to others.

Review 10 (2024-11-19 - Rating: 5)
Tom was very polite and did and excellent job replacing my water filtering/softner system and other plumbing issues in a timely manner. Explained everything he did and made sure I understood and was satisfied with the work. His helper was just as nice and work ethics were just as good. I would definitely use them again.

Review 11 (2024-12-11 - Rating: 5)
Barry is the best plumber we have ever had. He is always very helpful and thorough. We experienced many plumbing issues and he was able to repair all of them, even when another plumbing company was unable to. I highly recommend him to all my family and friends.

Review 12 (2024-12-26 - Rating: 5)
Tom & Josh were excellent on inspecting all my plumbing & completing the repairs needed in my home today. They had carefully explained all the products & services they had to offer & didn’t push for something that weren’t in dire need of. I have now found a plumbing company going forward & would highly recommend for future services.

Review 13 (2025-01-02 - Rating: 5)
Pedro was excellent, polite, friendly and professional!! He explained the entire job and process and completed the work in just few hours. I would definitely recommend Benjamin Franklin Plumbing and especially Pedro!!

Review 14 (2024-12-21 - Rating: 5)
Fantastic service provided by Tom Kessinger. Tom took the time to discuss, diagnose, and resolve our plumbing issues. Tom was the most professional and competent plumber that I have used in my 35 years as a homeowner. I will recommend Tom and Benjamin Franklin to all of my neighbors.

Review 15 (2024-12-11 - Rating: 5)
We had our master bathroom serviced by Tom and Josh at Ben Franklin. We had been dealing with draining issues for a few days and had also noticed a leak from our shower. Both were very professional and completed the repairs in a timely fashion. Prices were also fair. Would 100% recommend to anyone with plumbing issues.

Review 16 (2024-12-27 - Rating: 4)
Overpriced, 400 dollars for a clogged kitchen sink. I feel 200 is reasonable. Barry however was amazing and super professional, he went above and beyond. Plumbing is just extremely expensive now I guess

Review 17 (2024-10-30 - Rating: 5)
I would highly recommend Benjamin Franklin Plumbing. We had a gas leak at our home. We contacted another plumber who made unnecessary repairs and charged us thousands of dollars. After realizing we still had a leak, we called Benjamin Franklin. They were very pleasant to speak to on the phone and got a technician to our home right away. Tom came out and was VERY knowledgeable and professional. He fixed our leak in no time. We will definitely be using them again. Thank you again Tom for your wonderful service!

Review 18 (2024-06-12 - Rating: 5)
I recently had the pleasure of hiring Benjamin Franklin - Clearwater to replace two toilets in my home, and I couldnt be happier with the service I received. From the initial consultation to the completion of the job, Mark Lindeman demonstrated professionalism, expertise, and exceptional customer service.Not only was the work completed in a timely manner, but Mark also took the time to explain the process to me and answer any questions I had. The quality of the workmanship is outstanding, and I can already tell a significant improvement in the efficiency of my new toilets.Furthermore, Mark was respectful of my home, ensuring that everything was left clean and tidy after the job was done. His attention to detail and dedication to customer satisfaction truly sets him apart.I highly recommend.

Review 19 (2025-01-05 - Rating: 5)
Barry was awesome. He was able to help us get the right faucet. He was kind enough to come back after the new one arrived. Thank you Barry.

Review 20 (2024-10-31 - Rating: 5)
Tom and Joshua are amazing, if I could give them more than five stars, I would. They were thorough and very courteous and handled plumbing issues Ive had for years. Other plumbers did not come through for me, but Tom and Joshua did and for that, Im grateful. Thank you so much guys! I know who to call the next time I have a plumbing issue. Theyre the only ones I would trust to do a great job.

Review 21 (2024-11-02 - Rating: 5)
We cannot say enough good things about our experience w/ Benjamin Franklin Plumbing & Tom! We were able to schedule an appointment within two days. Text updates RE: appointment confirmation & then ETA were so appreciated. Tom was very personable & explained what he was doing & about the warranty for the water heater. We will definitely recommend Ben Franklin Plumbing!

Review 22 (2024-11-26 - Rating: 5)
Kevin did an awesome job. He was very knowledgeable and very easy to talk to.I am very happy to be part of Benjamin Franklin family.I love my new water filtration and no more leaks in the bathroom.

Review 23 (2024-08-09 - Rating: 5)
Jeff arrived on time. His first visit was to do a complete inspection of the area, the existing water heater, electrical and plumbing. He then generated the estimate and clearly reviewed my options. An hour later a received a personal call from Jeff wanting to know if I required anymore info. I did get 3 estimates. Ben Franklin was the fairest and offered excellent products. I went with the highest tier offered after having a follow up with Jeff. The completed job was effortless. Jeff left my condo perfectly clean. If youre thinking about using Ben Franklin I highly recommend them and ask for Jeff.

Review 24 (2024-12-02 - Rating: 5)
Here on time. Figured out the problem(s). Gave me a reasonable quote and did the repairs in under 90 minutes. New faucet new toilet flapper and new supply line in another bathroom. Under 700 bucks w a 2 yr warranty.in and out.great job. Thanks guys.Tom and I think his apprentice or assistant was named Josh.

Review 25 (2024-12-26 - Rating: 5)
Pedro arrived on time and determined the cause of the sewer stoppage and the location of the blockage expeditiously. The problem appeared to be an internet cable that had been drilled through my sewer line. I will be contacting the internet provider to make a claim for the repair costs.

Review 26 (2024-11-21 - Rating: 5)
Benjamin Franklins professionalism is evident from your first conversation with their staff.Their office is responsive and courteous, their plumbers are knowledgeable and efficient, and their body of work speaks for itself.Moreover, Id like to highlight Barry Brock. He is the reason we are so satisfied with their service.His dedication helped resolve four separate pipe leaks discovered over the course of two days, preventing further damage to our property.I would recommend Benjamin Franklin Plumbing to anyone.

Review 27 (2024-10-02 - Rating: 5)
So thankful for the Plumbing Assessment done by Jeff today after Hurricane storm storage flooded our home...Jeff was knowledgeable and genuine and helped us to understand the true situation regarding our plumbing safety..Thank you again Jeff!!

Review 28 (2024-07-12 - Rating: 5)
Wonderful service as always. We noticed a little bit of dripping with our water filtration system so we called and Tom was on his way a few hours later. He quickly fixed the dripping ( a very simple fix) and while he was here was able to answer a few other questions we had. Always professional, honest, reliable, and pleasant. Would highly recommend especially if youre someone who does not know a lot about the trades and tends to feel overwhelmed easily. Very great company to deal with. Thanks Tom!

Review 29 (2024-09-30 - Rating: 5)
Jeff did a wonderful job explaining what he was needing to do to check for leaks. He was very professional and respectful of our property. He gave us some great advice verbally and via email on the improvements we can have done to prevent major problems in the future.

Review 30 (2024-09-12 - Rating: 5)
Tom Is the best! He explained everything he was doing clearly and made sure I understood. He was honest about the best pricing and products to fit my needs. I appreciated his input and the knowledge he shared. I see will definitely be using for any future plumbing needs.

Review 31 (2024-12-07 - Rating: 5)
They were able to fit me in next day. Great service all the way down to sweet lady who took my call. Very informative, very pleased with their quality of work.Will use again

Review 32 (2024-10-25 - Rating: 5)
Tom Kessinger was my technician and what a wonderful man he is. He took care of all my issues, following Milton, and more. There wasn’t anything he couldn’t do and always had my best interest at heart. You will not be disappointed if he comes to your home. Everything he repaired was done correctly and professionally. What a great experience, you don’t find workers like hime any more.

Review 33 (2024-11-21 - Rating: 5)
Pedro went right to work on our project to install a utility sink in our garage. He was expeditious in his work not compromising quality. Great Job!

Review 34 (2024-06-26 - Rating: 5)
So happy to have a new and larger water heater! I’m sure no one ever wants to deal with this situation or pay for it either. But, Tom made everything so easy from start to finish! He was professional, courteous and personable. He also was able to set me up with an electrical quote the same day he came out to quote the electrical plumbing and the entire job is completely finished in less than 6 days. I’m just so thankful and appreciative for the quality and timeliness of his work and support.

Review 35 (2024-11-27 - Rating: 5)
We are very pleased with Barrys communications, his professional knowledge and his explanation of his service. We are very satisfied and will recommend Benjamin Franklin and Barry for our future plumbing service needs.

Review 36 (2024-12-11 - Rating: 5)
We are satisfied with what Barry was tasked to do. He explained to us what’s needed to be done. With the quality of work done it was worth it.

Review 37 (2024-09-20 - Rating: 5)
Pedro was very professional and timely. He explained the plumbing issues, options to address the issues and fixed them. He was very pleasant and I would recommend him for his customer care.

Review 38 (2024-06-24 - Rating: 5)
Tom was fantastic! He was extremely knowledgeable and helped us with a plumbing leak. Many other companies simply talk a good game, however, Tom was completely different. He gave his honest advice and steered us in the right direction. He did a thorough inspection of our whole home and we will be calling him again to complete a few projects in the near future. Thank you so much!!

Review 39 (2024-10-15 - Rating: 5)
Replacing a water heater is something that no one ever wants to do. That being said, my experience with Benjamin Franklin Plumbing and the installer/plumber Jeff S. was a pleasant one. Jeff was very professional, courteous, and friendly, going above and beyond during the installation. Thank you Jeff for helping us make the best out of a bad situation.

Review 40 (2024-10-29 - Rating: 5)
Pedro Pantaleon was very professional and knowledgeable. Pedro was patience with me while deciding what option I wanted to go with. He took his time and did an amazing job! I would recommend Pedro Pantaleon and Benjamin Franklin Plumbing every time. Thank you!

Review 41 (2024-12-30 - Rating: 5)
Tom was very helpful in guiding me through my water heater options and the install was perfect.

Review 42 (2024-11-11 - Rating: 5)
Sent my remarks to the BenFranklin site a bit earlier. Please confirm your receipt of same at your convenience. Will be happy to resubmitGreat job, response, corrective actions and advocacy for us, your customersGlad we selected Ben Franklin Clw (Largo) for our initial calls for help between these aggravating storms. Thanks again Mr. Tom Kessinger for your timely and persistent efforts and skills to engage the Rheem folks, follow through for us and corrective repairs. And thanks Mr. Joshua. A great team. Also thanks to your local office agents and staff. Please keep us top of your list if/when we may need you in future with this old house.

Review 43 (2024-09-28 - Rating: 5)
The team here is superb. They are very responsive, they are very friendly and you can tell they truly care. Jeff S. was amazing. I cannot thank him enough for his help ans professionalism.

Review 44 (2024-12-11 - Rating: 5)
Benjamin Franklin has been a huge help to my mom and I over the recent months. Most recently Sillc was our plumber and he was fantastic! He was able to quickly identify the issue and unclog our toilet. Any work that we have done in the future, we’ll definitely be using Benjamin Franklin and requesting Sillc be the plumber that is sent!

Review 45 (2024-12-20 - Rating: 5)
Had a great experience with Tom. The pricing was reasonable for a new water heater and he was very curious. He went above and beyond to make the service amazing

Review 46 (2024-12-26 - Rating: 5)
Barry is a fantastic plumbing Tech, great job, explained everything clearly, was also very friendly. Will be call Ben Franklin for all of our plumbing needs

Review 47 (2024-06-29 - Rating: 5)
Absolutely fantastic service! Tree broke my pipe in the ground the previous night and they came out next day and had it fixed with my water back on so fast! Great price, great service and Tom was amazing through the whole process. Thank you!

Review 48 (2024-10-29 - Rating: 5)
Great customer service. Jeff was very helpful with my new install and gave me peace of mind knowing there were no leaks in my gas line.

Review 49 (2024-12-10 - Rating: 5)
Pedro was great and did a nice job with the install of my shut off valves . Gave me good information about a few other things that we talked about for the future .

Review 50 (2024-10-29 - Rating: 5)
Jeff was very thorough and informative to help me make the best decision on the services rendered. Great job - great interpersonal skills!

Review 51 (2024-10-21 - Rating: 5)
Jeff did a great job. Figured out the problem and corrected it. He was professional and personable. Would recommend Ben Franklin plumbing.

Review 52 (2024-10-20 - Rating: 5)
Hi, Tom was absolutely wonderful from start to finish!! Very professional and courteous! He did an outstanding job installing my low boy water heater on a shelf that I built to sustain water damage that he recommended doing. After shelf was built he came out the next day!! He also recommended a water purification system to install on wall, again, to protect from future water damage. Tom was efficient, professional, and you should be proud to have him on your team!! He was awesome!!

Review 53 (2024-11-27 - Rating: 5)
Barry, you were so polite, upbeat, professional, and my dogs even liked you! You provided another option that helped me save a little from the original estimate, and I appreciate it so much!

Review 54 (2024-07-31 - Rating: 5)
Jeff Singleton came to my place prompty and assessed the situation. He gave me my options and proceeded to implement the repair. I am happy and recommend him and Benjamin Franklin for all your plumbing needs.

Review 55 (2024-09-10 - Rating: 5)
Jeff Singleton was here and gave me his opinion and advice. I appreciated this and will choose him the next time through. Very knowledgeable of his craft. Thanks again for your service.

Review 56 (2024-11-03 - Rating: 5)
Tom Kissinger did an outstanding job in trying to diagnose my very strange plumbing issue. He was friendly, knowledgeable, and I would highly recommend Ben Franklin plumbing.

Review 57 (2024-08-01 - Rating: 5)
Had not heard of Ben Franklin Plumbing, but called for an appointment late in the afternoon and we were scheduled for the next morning (it was not an emergency). Tom K. was here promptly, identified the problem and had it fixed within a very short time. He also was able to check our water heater and give us options for its eventual replacement (its getting pretty old).We have no reservations and would recommend them off you need plumbing work.

Review 58 (2024-10-16 - Rating: 5)
Tom K. was wonderful, polite and knowledgeable….the service was impeccable.Everything was fixed and working, sink facet, toilet flush, shower drain and shower handle. Thank you

Review 59 (2024-10-03 - Rating: 5)
Tom was great. We had flooding from hurricane helene and our hot water heater blew. We called them in the morning and by the afternoon we had hot water again with a new unit, and elevated 18” off the ground.

Review 60 (2024-12-29 - Rating: 5)
Barry was very professional. Came by house to investigate a clogged toilet, fixed the problem, job well done ,very satisfied. Thanks..

Review 61 (2024-10-01 - Rating: 5)
Tom was great, very efficient very knowledgeable. I’m extremely happy however everything went with my water heater. Thank you so much.

Review 62 (2024-10-17 - Rating: 5)
Tom was patient and kind. He listened to our concerns and ideas and provided a prompt estimate.

Review 63 (2025-01-05 - Rating: 5)
Tom did a great job, and B.F. kept us informed of schedule shifts. Tom was courteous, professional and thorough. When he checked our account, he saw we were due for our periodic inspection. He was able to quickly assess our issue and fix the problem. Aside from taking care of the plumbing issue, he took the time to complete our inspection and provide options with issues he found. Beyond the work, he took to time to ask questions and keep our dogs at ease.

Review 64 (2024-12-27 - Rating: 5)
Very professional from the first call throughout the job that Barry Brock completed.I would recommend Benjamin Franklin Plumbing

Review 65 (2024-07-13 - Rating: 5)
Just had Mark L. From Benjamin Franklin Plumbing, absolutely without a doubt, the best service I have ever had. He was on time, friendly, very professional, knowledgeable, knew what needed to be done, communication was amazing, and the cleanest plumber I have ever dealt with.I would highly recommend Mark and Benjamin Franklin Plumbing to everyone. 5+⭐️

Review 66 (2025-01-02 - Rating: 5)
Pedro Panteleon did a great job. He explained everything and was veryprofessional.

Review 67 (2024-09-07 - Rating: 5)
Outstanding job! Tom was a pleasure to work with. I recommend him to anyone with a hot water heater problem.

Review 68 (2024-08-01 - Rating: 5)
Mark was great. Very knowledgeable and a very nice job. Couldn’t be happier. I would highly recommend Mark and Ben Franklin Plumbing.

Review 69 (2024-12-24 - Rating: 5)
Great service from call to end! Thank you so much for coming through on Christmas Eve you saved our holiday A+++ customer service!!!

Review 70 (2024-12-19 - Rating: 5)
Barry was awesome fast worker very kind I would recommend you asking for him every time.

Review 71 (2024-12-27 - Rating: 5)
Barry Brock was excellent. Highly recommend Ben Franklin Plumbing and their services.

Review 72 (2024-09-30 - Rating: 5)
Service tech Jeff showed up on time and was very professional. Jeff explained everything to me clearly and did exactly what he said. Very pleased with the service.

Review 73 (2024-10-17 - Rating: 5)
Professional and excellent service. Tom provided everything I needed and ensured my satisfaction was met. Would use again.

Review 74 (2024-07-03 - Rating: 5)
Pedro came to my house and provided me with a quote of my request. He communicated properly. And I will be looking forward to get this done in the future. We all know how bad water can be in Florida. Thank you Pedro

Review 75 (2025-01-06 - Rating: 5)
Didn’t solve the issueInstead he gave me some great adviceTrue professional

Review 76 (2024-12-14 - Rating: 5)
Hard working, pleasant young man. Followed my directions to the letter! Enjoyed working with Barry.

Review 77 (2024-12-11 - Rating: 5)
Barry was quick and efficient in his work. Barry ran through the programming with me and provided me with the program booklet I had asked for.

Review 78 (2024-12-12 - Rating: 5)
Dan is friendly, and very knowledgeable. Will consider him for any future work I need!

Review 79 (2024-07-08 - Rating: 5)
Jeff came out an ran a diagnostics on my HWH. Told me I needed a new one and the plumbing needed to be brought up to code. Told me reasons why it should be and he is right. He was very knowledgeable an worked efficiently. Showed me the steps how to drain it. I felt bad for him as he was out in the shed in the heat of the day though it didnt slow him down. When he left everything was left neat an clean.I would highly recommend him to anyone needing a plumber

Review 80 (2024-07-31 - Rating: 5)
Pedro was great! He came out to our home late night on an emergency call. He was friendly, knowledgable, and quick! Thank you for your help!!!

Review 81 (2024-09-27 - Rating: 5)
Jeff Singleton made a great job: cordial, professional and explained technically the subject. Company should be proud of him and his job

Review 82 (2024-08-23 - Rating: 5)
Top notch service. Punctual, clean, polite, professional. Tom did an awesome job replacing our hot water heater!

Review 83 (2024-05-10 - Rating: 5)
Excellent customer service, competent staff. We had all new plumbing done by this team with some non- typical issues that they addressed with real professionalism. Tom is especially a trusting good guy!

Review 84 (2024-12-07 - Rating: 5)
Explained how a shower pan works and is very knowledgable. Hes a very nice & trustworthy guy!

Review 85 (2024-05-25 - Rating: 5)
Scott’s communication was on spot on in regards to arrival and getting right at the job.He was in and out within 3 hours in removing and installing a new water as well as clean up afterwards.We are pleased with the work and would recommend them for your plumbing needs.

Review 86 (2024-08-15 - Rating: 5)
Jeff was kind, professional and very informative through the whole process. He provided different options for us to consider.

Review 87 (2024-07-23 - Rating: 5)
Jeff arrived on time with all the tools and equipment needed. Completed the task in a timely manner and cleaned up afterwards. Would recommend anytime.

Review 88 (2024-12-27 - Rating: 5)
Barry was great, on time, professional. Great experience with Barry from Benjamin Franklin

Review 89 (2024-11-22 - Rating: 5)
Berry was awesome! Will definitely recommend him and Benjamin Franklin to everyone!

Review 90 (2024-05-06 - Rating: 5)
I had the pleasure of having Jeff Singleton from Benjamin Franklin Plumbing come take care of our repair today. He was so kind, friendly, thorough, and hardworking. He explained everything as he went, and never did anything without my sign off. Cost of repair was more than fair. Really impressed with Jeff. Id recommend Jeff all day long!

Review 91 (2024-10-12 - Rating: 5)
Pedro was excellent. Very skilled and knowledgeable. I would recommend him for any of your plumbing needs.

Review 92 (2024-06-05 - Rating: 5)
Andrew and Izzy his helper were very polite, clean, and a pleasure to have work at my home. I never had a question that either one of them couldn’t answer immediately. I would recommend them to anyone at any time.. This isn’t my first rodeo being almost 70 years old and owning many properties.

Review 93 (2024-10-12 - Rating: 5)
Benjamin Franklin Plumbing. I Highly recommend them. Very fast response. Very friendly, answered any questions we had and installed a new water heater the same day.

Review 94 (2024-10-03 - Rating: 5)
Very professional and knowledgeable. I am doing a stripped to the wall kitchen do over. He helped coordinate with Mr. Sparky (electricians).

Review 95 (2024-11-30 - Rating: 5)
Barry from Ben Franklin Plumming was terrific. He fix my problem and was very curtious.

Review 96 (2024-05-17 - Rating: 5)
Prompt, professional, efficient service. Tom Kessinger was very personable and polite. He worked quickly and neatly and I had confidence that he knew what he was doing and cared about doing a good job. Ben Franklin is a good company; very well-run.

Review 97 (2024-11-23 - Rating: 5)
Tom and Justin were excellent, professional and did a great job.

Review 98 (2024-06-20 - Rating: 5)
I used them to replace my water line from the meter to my house. I was very happy with all the work including the sales . Tom was very professional from start to finish. I would recommend them to anyone.

Review 99 (2024-09-14 - Rating: 5)
Technician was polite knowledgeable and decisive about the problem he is to send me information via email about our alternatives and the cost an estimate

Review 100 (2024-12-10 - Rating: 5)
Barry was very nice, found the leak, fixed it and very neat with his work

Review 101 (2024-11-27 - Rating: 5)
Pedro was professional, pleasant and did a great job installing the vanity.

Review 102 (2024-10-03 - Rating: 5)
Pedro was polite and informative. We now have hot water after hurricane Helene yippee 😀 thank you!!

Review 103 (2024-10-02 - Rating: 5)
Very professional young man. Very knowledgeable. Did the job in no time. Very nice experience..

Review 104 (2024-10-13 - Rating: 5)
Great customer service right from the moment I called to when my technician Barry arrived.fast, professional and thorough. Thank you.

Review 105 (2024-05-04 - Rating: 5)
Jeff Singleton helped out and was amazing gave us all of our options and was very thorough even late into the night ! Benjamin Franklin is lucky to have such a great technician! I would highly recommend their services to anyone and can’t thank Jeff enough for being so professional and thorough and the work looks amazing! Thank You Jeff !!! - T.T.

Review 106 (2024-12-27 - Rating: 5)
Pedro did a professional job and explained what he was doing.

Review 107 (2024-10-04 - Rating: 5)
Pedro was courteous, respectful of my property, and empathetic about the situation this hurricane has caused.

Review 108 (2024-06-04 - Rating: 5)
Mark L. was professional, funny and courteous. He even applied slip-ons over his shoes when entering the house. The work was done very quickly and everything was explained in simple terms. Thanks again

Review 109 (2024-05-24 - Rating: 5)
We were having hot water heater issues, and Benjamin Franklin plumbing got me in the very next day. Jeff, our service tech, went above and beyond. He was very friendly and professional, and did an awesome job!

Review 110 (2024-11-08 - Rating: 5)
We called in the morning because our toilets wouldnt flush. They put us on the list to have someone come out. Barry came later than first told, but we were called and told he was running later than planned and he got here earlier than we were expecting. He was able to figure out the problem and took care of it. (Clog somewhere in the pipe). He was very nice, knowledgeable and thorough. He gave us a few suggestions as to how to keep clogs from happening in the future. I felt they were a bit pricey, but sometimes competence is worth a bit extra. Highly recommend.

Review 111 (2023-12-13 - Rating: 5)
We were given a window of time for our service call: between 11am and 2pm. Pedro arrived a few minutes early (before 11am). He was very respectful and upon entering our home immediately donned shoe covers. He remained patient, understanding, and professional throughout several unexpected curve balls and persisted to find a solution. Pedro is extremely hardworking and he went above and beyond to serve us today. He kept us informed of updates each step of the process and facilitated communication with his supervisor, Scott, to deliver information in a considerate and timely manner. No one wants to experience plumbing issues but Pedros outstanding character, knowledge, and skill helped soften the blow.

Review 112 (2024-05-13 - Rating: 5)
Jeff Singleton, my Benjamin Franklin technician did a great job for me. He diagnosed the problems of my toilet and offered three plans for repair with different options and costs. I was able to choose a plan that worked for me. Thank you!

Review 113 (2024-08-26 - Rating: 5)
Pedro was great! Professional communicated well and job was completed efficiently. .

Review 114 (2024-04-25 - Rating: 5)
We had a problem with our water softener that was installed a year ago. Tom consulted with Scott and came out today and repiped it and it seems to be working perfectly now. Because it wasnt done to specifications before, it was free of charge. We have used Benjamin Franklin for several years now and are completely happy with them!

Review 115 (2024-03-28 - Rating: 5)
Dev was very helpful and does a very thorough job.He explains and completes his work in a timely manner....And his personality is his own and great to talk with...Highly recommended..... Today Dan Chauvette came to my home because we were having a issue with the amount of hot water we were getting from our 2 year old 80 gallon water heater. Dan was on time and very knowledgeable and helpful with his work. He did a thorough walk through and determined that there may be some parts not responding correctly..Parts were ordered and he will return when parts arrive. Hopefully that will fix the problem.....

Review 116 (2024-05-29 - Rating: 5)
Tom K. was very informative. He gave me all the options of the different prizes. He even told me what was best to have done right away realizing me funds were limitted. He was honest and he He did not try to pressure me.

Review 117 (2024-05-19 - Rating: 5)
Pedro the tech was amazing, however the charges for the job was ridiculous high, in the future I would love to get Pedro for my plumping needs because he was so detailed and did a beautiful job, but Im not sure if I can afford Benjamin Franklin outrageous prices.

Review 118 (2024-12-10 - Rating: 5)
On time knowledgeable and friendly folks. I would recommend this company to everyone!

Review 119 (2024-08-16 - Rating: 5)
Great experience! Tom did the job professionally and efficiently and was on time.

Review 120 (2024-12-16 - Rating: 5)
Pedro was very professional and did a great job!! Thank you!!

Review 121 (2024-10-05 - Rating: 5)
Tom did a great job explaining things and going above and beyond to help.

Review 122 (2024-06-11 - Rating: 5)
Great job. Mark was very knowledgeable and was transparent/honest with pricing. Will be using them as my go-to plumbers from now on.

Review 123 (2024-11-17 - Rating: 5)
Pedro P. was on-time, professional and fixed the plumbing problem. I highly recommend him.

Review 124 (2023-07-28 - Rating: 5)
Tom was absolutely phenomenal. Although I was inquiring about a sink remodel he did a fully inquiry of my house and checked for anything that might be amiss. As someone who has had many contractors at their house as of recent, the shoe covers to prevent my home from dirt and grim did not go unnoticed. Lastly he gave recommendations to my home that he thought could help preserve the plumbing and longevity of my equipment. I was very pleased with my service and I plan to use them for all my future plumbing needs.

Review 125 (2024-08-02 - Rating: 5)
Mark from the Clearwater location was excellent. The Tampa location was horrible and I won’t use them again. I definitely recommend the Clearwater location.

Review 126 (2025-01-11 - Rating: 5)
Tom was great! I had others out to give me a price for the repipe, but Tom was the only one to assist me in getting at least some water running to the house.It was greatly appreciated that he went the extra. This before I even got the quote for the repipe. Top Notch! I highly recommend Tom.

Review 127 (2024-08-21 - Rating: 5)
Very thorough, on time, great communication, and very attentive to getting the job done right.

Review 128 (2024-06-06 - Rating: 5)
Tom was great! Extremely friendly,knowledgeable, and ensured I understood exactly what he was fixing/inspecting as he was doing it.

Review 129 (2024-11-21 - Rating: 5)
Barry was very polite and helpful in regards to the installation of this project.

Review 130 (2024-08-26 - Rating: 5)
Jeff was extremely knowledgeable,very kind.He left his sunglasses at my home

Review 131 (2024-08-08 - Rating: 5)
On time, friendly, courteous and knowledgeable, thats Jeff.He is an asset, to your company and should never be taken lightly

Review 132 (2024-04-23 - Rating: 5)
Ben Franklin Plumbing provided us with prompt service at reasonable prices. Their technician Tom Kessinger and his associate were personable, clean, and professional. Thanks Ben Franklin Plumbing!

Review 133 (2024-10-13 - Rating: 5)
A lot of hard work was done and done well Barry is first class all the way

Review 134 (2024-10-24 - Rating: 5)
Tom was prompt , diagnosed the problem and gave me options and we went with what was the best option for me today !

Review 135 (2024-04-10 - Rating: 5)
Tom Kessinger is the best! Previous plumber estimate was going to be $12,000 to $18,000. Tom diagnosed the problem correctly, made the changes quickly and was a total pleasure to have in our home. Total was less than $2000!

Review 136 (2024-11-26 - Rating: 5)
Super professional and on their game.Just couldn’t get on the same pricing page.

Review 137 (2024-12-13 - Rating: 5)
Great customer service, friendly and I signed up for a yearly program.

Review 138 (2024-12-24 - Rating: 5)
Nice and took time to explain everything. Knew what he was doing!

Review 139 (2024-05-14 - Rating: 5)
Tom Kessinger with Benjamin Franklin Plumbing installed a water heater. Arrived before promised time, removed old water heater, installed new water heater without any problems. Highly recommend Tom and his company.

Review 140 (2024-06-10 - Rating: 5)
Jeff was very friendly, professional, and did excellent work. Thank you Jeff. I will recommend him and ask for him next time I need a plumber.

Review 141 (2024-05-24 - Rating: 5)
Technician Tom Kessinger did a great job. Highly recommend Benjamin Franklin. Great work and service.

Review 142 (2024-12-07 - Rating: 5)
Barry Brock did an outstanding job of identifying the problem and resolving it. His explanation was thorough and understandable. Hes also very personable.

Review 143 (2024-06-25 - Rating: 5)
Pedro was quick, friendly, and knowledgable! I would 100% utilize Benjamin Franklin Plumbing again. Great service!

Review 144 (2023-09-01 - Rating: 5)
Hard working and congenial pros who know their profession well. Nice cleanup and removal of old fixtures. Great job with their continued maintenance to follow. Company takes terms with a fairly low interest rate, and they applied their coupons.

Review 145 (2024-03-04 - Rating: 5)
They were super responsive when we called on a Sunday afternoon. They arrived in under 30 minutes. Jesse was super knowledgeable and efficient with the repair.

Review 146 (2023-09-15 - Rating: 4)
Had a nice experience overall. Would have given five stars if things were put back how they were before their arrival. Seems people have trouble doing this, regardless of the company. I was taught to leave things better than you found them, its the respectful thing to do. Maybe Ill learn to do a full walk around before folks leave. I also find it extremely gross that they mark up the cost of the drain pan by more than 500%.

Review 147 (2024-10-06 - Rating: 5)
Very positive and good technician! Knows his job well.

Review 148 (2024-07-17 - Rating: 5)
Jeff was very professional. He made sure I understood everything and could call if had any questions.

Review 149 (2024-06-15 - Rating: 5)
Tom was very knowledgeable and thorough. He was honest and professional as well as courteous.

Review 150 (2023-10-23 - Rating: 5)
I had replaced my stems and seats and the hot water would not come out of the faucet. I had 2 other plumbers tell me the valves needed to be replaced but not why when the seats and stems were good. Tom came out and ascertained there was a small clog and after some different ideas couldn’t repair it. THEN I understood and had the valves replaced quickly and easily. Thank you Tom!

Review 151 (2023-07-31 - Rating: 5)
Pedro showed up early and was very thorough and knowledgeable. He sat down with me and shared some options about what my future projects should be and why. Plus there was no pressure. I have had nothing but great experiences with this company.

Review 152 (2024-03-24 - Rating: 5)
Pedro arrived right on time, quickly identified and corrected the issue we were having with the leak under our sink.Very professional, neat, and clean.

Review 153 (2023-08-01 - Rating: 5)
Pedro did great checking and going over everything that we should bring our attention to. He came on time and called to let me know he was 10 minutes away. Very professional and clean (he put the boot covers on each time he came into the house).

Review 154 (2024-04-01 - Rating: 5)
Daniel showed up right on time and gave us the information we were seeking. Very polite and helpful. Very professional. Answered all questions we had. Would recommend to anyone to call this company for plumbing needs.

Review 155 (2024-10-16 - Rating: 5)
Tom Kessinger did a great job! His knowledge and expertise were apparent the minute he got here...

Review 156 (2023-12-30 - Rating: 5)
They were polite and explained what needed to be done. They did not try to do more than asked to do. Everything was up front. They were professional and honest.I would recommend them to anyone who needs a plumber.I have now used them twice and still feel they are 5 out of 5.

Review 157 (2024-06-25 - Rating: 5)
Pedro did a excellent job installing a new Hot Water Heater in my condo today... Very very good job...

Review 158 (2024-10-20 - Rating: 5)
Pedro did a great job fixing our drain!

Review 159 (2023-11-30 - Rating: 5)
Tom was professional and answered all of my questions and provided me with options and solutions to my plumbing issue. The work was well done and they cleaned up afterwards. I highly recommend Benjamin Franklin for your plumbing solutions.

Review 160 (2024-01-05 - Rating: 5)
Same day service. They charged me the non-emergency fee even though I called for emergency service and they came during regular hours. Technician unclogged my pipes as promised and did a through multi point check of my whole house with full recommendations and price breakdowns. Thank you for getting my house back in order. Will use their services again.

Review 161 (2024-12-09 - Rating: 5)
Very professional company, knowledgeable, Tom and his partner took the time to explain exactly what I needed, in a language I understood. Well done!!

Review 162 (2024-01-24 - Rating: 5)
Arrived on time and performed a complete inspection of the house plumbing. Installed a kitchen faucet and a new disposal. Did a through job of cleaning the kitchen and removing everything when the job was done. Highly recommend Pedro for your plumbing needs.

Review 163 (2023-08-01 - Rating: 5)
Everyone on your team was wonderful to deal with, from your telephone receptionist, to Tom, to Michael and his side kick. They were professional, knowledgeable and respectful. I would recommend your company highly!

Review 164 (2023-12-01 - Rating: 5)
Dev Booth was personable and friendly. Very knowledgeable and professional. He explained everything in detail and made a tough situation the best it could be.Gerry Sharpe

Review 165 (2024-06-06 - Rating: 5)
Tom was so wonderful fixated my mom bathroom shower he was amazing keep up the great work Mr Ton

Review 166 (2024-10-15 - Rating: 5)
Tom was great! Quick and helpful.

Review 167 (2024-05-15 - Rating: 5)
Great service. Very knowledgeable and courteous. Took care of my issue. Highly recommend! Plus, very reasonable.

Review 168 (2024-08-08 - Rating: 5)
Great customer service he was the best at explaining everything and every detail, professionally and everything else, etc. thank you very much, Tom

Review 169 (2023-10-01 - Rating: 5)
Pedro is a good worker and knows what he is doing.He was professional, courteous, and did a good job I hope he is appreciated for being aconscientious workerHe has a great work ethicMore workers like him are needed😊😊😊

Review 170 (2024-07-12 - Rating: 5)
Amazing service, hard working very friendly. Extremely knowledgeable.I was very impressed with the end result. Explained everything that was done.

Review 171 (2024-12-11 - Rating: 5)
Tom is outstanding. He is comprehensive in assessing the problems and recommending improvements.

Review 172 (2023-12-07 - Rating: 5)
Excellent job. Pedro came in on time but late in the day to do the job. The company had a new water heater in stock luckily. Thanks Pedro!

Review 173 (2023-12-10 - Rating: 5)
Tom and his helper did a great job. Im very happy and satisfied with the work they did. Very professional at all times

Review 174 (2023-12-19 - Rating: 5)
Tom called and was able to come earlier. 🙃 Friendly & Knowledgeable. Figured my issues and completed repairs as needed. Would recommend highly.

Review 175 (2024-05-14 - Rating: 5)
Jeff Singleton did our work and was amazing. very informative and excellent work. would for sure use again.

Review 176 (2021-11-13 - Rating: 5)
Ive used Ben Franklin on three occasions for plumbing repairs in the 3 years since we bought our home. They are always professional, on time and up front about costs. I always feel like I understand the cause of what we are fixing and not just that it needs to be done. The most recent trip today resulted in some less than optimal news, but Thomas guided me through what we were going to do to find and repair our leak. I appreciated his honest and straight forward communication. It is nice to work with people who are focused on helping you fix the problems most relevant to you. Ill continue to work with this company because their people repeatedly show me a customer focused culture.

Review 177 (2023-10-09 - Rating: 4)
Pedro did the water heater installation efficiently. No complaints, good job. Thank you. Prices are too high!.4 stars due to cost.

Review 178 (2024-06-24 - Rating: 5)
Called in the morning and Tom came out later that day service. Quick and friendly service.

Review 179 (2023-06-27 - Rating: 5)
My service person, Pedro, was the consummate professional. He was knowledgeable, courteous and took the time to explain the options. I would definitely recommend Benjamin Franklin Plumbing to family and Friends.

Review 180 (2024-07-15 - Rating: 5)
Pedro was very thorough and helpful. Courteous and professional

Review 181 (2024-02-03 - Rating: 5)
Great experience from start of a phone call, to technician showing up on site.Very professional and quality work. Would not hesitate to call again

Review 182 (2024-04-10 - Rating: 5)
Pedro was patient and knowledgeable Explaining in detail the plumbing issues These guys hire good peopleI will definitely be using Ben Franklin Again.