Marc Francis Plumbing, LLC
Located in Johnson city, Tennessee
Address: 1019 Quality Cir, Johnson City, TN 37615, United States
Phone: +1 423-406-6577
Rating: 4.7
Services
- On-site services
- Repair services
- Appointment required
Categories
- Plumber
- Bathroom remodeler
- Drainage service
- Gas installation service
- Gasfitter
- Hot water system supplier
- Kitchen remodeler
- Water filter supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-15 - Rating: 5)
Quality work at a fair price! Very pleased with the service we got from Marc and Joya! Thanks for your hard work! Highly recommend for any plumbing repairs.Brian -
Review 2 (2024-11-13 - Rating: 5)
My new go to plumberThis was my first time using Marc Francis plumbing. Mr. Francis arrived on time for my appointment. He quickly diagnosed my problem and completed the repair. The cost of the repair was extremely reasonable. His card is now on my fridge and from now on, Mr. Francis will be the only plumber I will call. -
Review 3 (2024-12-12 - Rating: 5)
Showed up on time, finished job and added some advice. Friendly and very helpful. I will call him if I have jobs in the future. Thank you for your service. -
Review 4 (2023-10-13 - Rating: 5)
Marc replaced our septic line today. The entire process from booking the appointment through getting the invoice was great! Joya helped answer my questions, booked the appointment, and worked with me to set up the financing - she was very kind and explained everything thoroughly and patiently from start to finish! They had to reschedule our appointment once, but they were apologetic and very polite. Marc was friendly and professional and the job got done quickly, cleanly, and was kept within the estimate as promised. Highly recommend!! -
Review 5 (2024-10-16 - Rating: 5)
Nice to work with. Very down to earth and did good work. Repair looks very good. IWould recommend and work with them again. -
Review 6 (2024-03-21 - Rating: 5)
Truly can’t say enough nice things about Marc Francis Plumbing. We had a big job that felt very overwhelming, and they came in like a total pro. Incredibly professional and knowledgeable of his craft. Fully committed to doing the job fully and completely. It’s a family business with great people who are ready to make sure the job is done right. I won’t consider anybody else for my plumbing needs moving forward. Five stars. -
Review 7 (2018-10-19 - Rating: 5)
Arrived promptly and went right to work. They did exactly what I wanted with no problem, made sure I was satisfied with their work, and billed me the exact price that had been quoted. Very satisfied, highly recommended. Photo below is the outdoor faucet that was installed. -
Review 8 (2023-02-02 - Rating: 5)
We have used Marc Francis Plumbing several times at both our old and new house. They have always responded in an efficient manner, scheduled us within a reasonable amount of time, show up on time, very professional, quick as possible and competitively priced. We highly recommend them! Only negative is that they charge a transportation fee. This is a fair charge unless you have them do the project. Feel that this should be out toward the job cost and no in addition to. -
Review 9 (2023-02-16 - Rating: 5)
Lawrence done an amazing job! He found our leak quickly and took care of it in a quick manner but he talked to us throughout the process about what was wrong and what he was doing to fix it! I will definitely use them again if we have any more problems and I highly recommend Marc Francis Plumbing to get the job done and not over charge, I was truly shocked and pleased with the low cost of our repair. Thank you Marc Francis plumbing and Lawrence for the amazing job! -
Review 10 (2021-11-17 - Rating: 5)
Had an excellent experience with Marc Francis Plumbing! They were responsive to my initial call, informative, and helpful with scheduling; we were able to even move me up from my original appointment to fill a cancelation. Anthony was attentive and professional. He was on time for the appointment and was able to pinpoint and correct the issue right then! As of the review, its been about 10 days since the repair and zero signs of the issue linger! Very pleased! -
Review 11 (2021-01-26 - Rating: 5)
Marc and Joya went above and beyond to help my wife and I out with out situation we had and without a doubt would use them again and highly recommend them. We encountered a hole in our front yard that we believed was due to something plumbing or septic related. Our home warranty got us in touch with Marc Francis Plumbing. They came and quickly found out what the problem was and set us up for a follow up to repair the issue on a Saturday where they do big jobs. We had to push it back two weekends due to recent very wet weather. However that was no fault of theirs. The communication keeping us up to date from their side of things was very professional and courteous. When Mark got here to do the job he encountered numerous other issues along the way that were unforeseen. He went out of his way and above what was required from him to repair all those issues. My wife and I were really impressed because he dedication to doing a good job was something that Is not often seen anymore. Not to mention he did this all day in miserable weather in the 30s, wet, and in the shade. At the end of the day he did more than required and left us beyond impressed. Thank you for your help. -
Review 12 (2022-02-25 - Rating: 5)
First time using Marc Francis so didnt know what to expect but was very pleased with their services. Lawrence R came early and was very professional the whole time. It was a very efficient and easy process and Im happy with the results. Would definitely use Marc Francis again if needed and I would recommend to others. -
Review 13 (2024-01-11 - Rating: 5)
Marc Francis was professional, friendly, arrived early and explained the issues with our tankless water heater as well as everything he was doing to repair it. Thankfully, it is working without issue now, and we have uninterrupted hot showers again. We will use Marc Francis Plumbing again. -
Review 14 (2024-08-23 - Rating: 5)
A complete repiping of our house was done along with installing new hot water heater. Our pipes were old and needed replaced. Marc did a good job explaining what needed to be done and the work they did was excellent. Always happy with the customer service and the plumbing service from Marc Francis Plumbing!! -
Review 15 (2022-09-19 - Rating: 5)
Had a new drain system and lines ran for my commercial space. Excellent response time and very professional. Answered all my questions thoroughly. Work was clean and I love their text based booking system and reminders. Lawrence, Marc and Joya are all great to work with. -
Review 16 (2022-04-06 - Rating: 5)
Marc is a very professional business owner he was on time and gave me a reasonable estimate. His team arrived on schedule and were very professional as well. They did an excellent job with minimal repairs needed for our drywall. There will always be issues that come up during a major project that cannot be seen until the project starts. The Francis team did an excellent job of communicating, consulting, and clean up.Thank you -
Review 17 (2023-03-16 - Rating: 5)
Marc and his team were on time, efficient, and polite. They were able to remove my old galvanized pipes and replace them with pvc in a matter of hours. The work is neat and they cleaned up behind themselves. -
Review 18 (2016-11-30 - Rating: 5)
Marc ran into a small issue at his prior stop and was running a few minutes behind, but he and his partner made up for it when they got here. They did very quick and well done work from what I can see thus far. He gave me every possible way to contact him and said if anything came up with the work he had don to call him and he would immediately come fix it. Good guys that do a good job. I would recommend them. -
Review 19 (2022-09-16 - Rating: 5)
I would highly recommend Marc Francis as the best go to for any plumbing issue that you may have.Lawrence was the tech that resolved our plumbing problem. He was punctual, knowledgeable and resolved our problem in a short amount of time.Thanks Lawrence for a job well done. -
Review 20 (2022-11-10 - Rating: 5)
Marc Francis plumbing is fantastic! They worked us in for a full *emergency* repipe of our house before my baby was born and I couldnt appreciate them more! They have been back a couple more times since to fix some small issues they uncovered during the repipe and in our second unit. They are always responsive, on time, prompt, fair and professional. I am so thankful to have them! Thank you! -
Review 21 (2019-11-19 - Rating: 5)
Plumbing issues are never expected - or generally welcome - but inevitably they happen to us all. Who you hire to help you resolve your plumbing issues makes all the difference in the world. After reading several positive reviews online, my husband and I chose Marc Francis Plumbing for a recent plumbing issue we experienced. I honestly cant say enough great things about Marc and his team! They gave us a specific start time - and were here when they said they would be (no waiting around all day). They provided expert guidance, walking us through the issues so we understood exactly what was going on, and then recommended solutions based on their years of experience and training. They were respectful of our home, laying down towels to ensure things stayed clean and putting back anything that was moved in order to do their jobs properly. Marc and his two employees with him, JJ and JD, were professional, friendly, and personable from start to finish. I highly recommend Marc Francis Plumbing to anyone in need of expert plumbing services, who want a professional and quality job done. I will absolutely call on them again myself in the future, as well. Thank you all so much for the important work you do and the great service you provide!! -
Review 22 (2021-07-27 - Rating: 5)
Marc impressed my father who is a perfectionist with his skill and quality of work. Very honest and great attention to detail. If we have any problems in the future I will definitely call them again. -
Review 23 (2018-12-07 - Rating: 5)
If you are in need of a plumber, do not hesitate to contact Marc Francis Plumbing! From the time you start conversation with the lady on the phone to the time they send out someone and the job is complete, you will be treated as nice and polite as possible. I had plumbers Kevin and Dave do the work and I can say they done a fine job! Very knowledgeable men, very professional and polite! When they left, everything was in top shape, no remaining signs of any repair work. Plumbing was as neat as could be! I am so glad to have found this company and would highly recommend them to others. When they left, I felt as though I had two new friends! Fine folks to deal with... -
Review 24 (2020-02-21 - Rating: 5)
Excellent service & very professional staff. This is the only 100% reliable plumber I have dealt with in Tri- Cities area. We had a major water leak and called several others that couldnt even give us a time frame to come give us an estimate other than well get back to you. These guys were totally different. From initial contact with Joya, then estimate with Marc, through the job with his team I was extremely impressed with everyones professionalism & work ethic. They have done 2 very large jobs for us which they finished ahead of schedule & under budget. If you want the job done right, do yourself a favor & call Marc & his crew without hesitation. Thanks for the great service guys!...........Mike & Joy -
Review 25 (2022-04-21 - Rating: 5)
Wow!! I am blown away by how quickly Msrc was able to service our home. He was on time, professional and no hidden fees. His workmanship was amazing and he took time to answer all my questions. He even showed my son how it works and what to do if this or that happens. I would absolutely use them again and I highly recommend them. -
Review 26 (2022-06-14 - Rating: 5)
I called Marc Francis Plumbing in the evening to take care of a couple of pipe leaks and they were able to schedule someone for first thing the next morning! Lawrence was right on time, very professional, took care of the job quickly and did it well! I would be happy to call again next time I need plumbing services! -
Review 27 (2022-07-01 - Rating: 5)
Lawrence was out technician very respectful, explained what he needed to do and gave me a price before starting the job. Very professional and we would recommend them to all our friends and will use them again if the need arises. AWESOME JOB -
Review 28 (2018-08-04 - Rating: 5)
Marc Francis and his crew were polite, professional and very hard workers. Marc is dependable and punctual and they did a great job replacing 64 year old sewer lines. I received a text the day before as a reminder we were scheduled on Sat., then on Sat. I received a text to let me know they were on their way. They showed up at 8 am as promised and were finished before 6 pm even though they ran into two unexpected problems. Marc has helped us resolve several plumbing issues including replacing a hot water heater and I would highly recommend Marc Francis Plumbing for all your plumbing needs. -
Review 29 (2021-10-27 - Rating: 5)
Anthony unclogged my bathroom sink, and he got it done so quickly! He was very nice, efficient, and was even worried about getting my carpet dirty with his boots, so he took them off before coming in. How nice is that?! It is so great to be able to use my bathroom sink again. I will definitely contact Marc Francis plumbing for future plumbing issues! -
Review 30 (2022-08-05 - Rating: 5)
Marc has always taken care of our family and our plumbing needs. He has fixed problems in a very quick and quality way, and his pricing is good for the jobs having done. His wife mans the phone and is always friendly and helpful in setting up the appoinment and keeping in touch if there were any changes or problems. -
Review 31 (2018-06-07 - Rating: 5)
Andrew was very professional and was great to answer any questions. He was very prompt and did an amazing job overall on the plumbing issues. He fixed a water line under my sink and replaced a cracked outside spigot. I will definitely use Marc Francis Plumbing again in the future and will recommend to friends and family. -
Review 32 (2018-05-08 - Rating: 5)
I used Marc Francis plumbing when I had a water leak at my place of business. They responded the same day that I called. They worked efficiently and were very respectful of my patients and didnt interrupt the flow of business. I am very impressed and will continue to use them for my home and office. -
Review 33 (2019-10-17 - Rating: 5)
Scheduling with the owners wife was flawless via 1 phone call, just required 2 days notice to get us on the books. JD and JJ arrived punctual and ready to get the job done. They were professional, timely and friendly during our encounter. Although they are a little expensive, I would definitely recommend and use this company again if there was a job I wanted to make sure was done right. -
Review 34 (2020-03-13 - Rating: 5)
We had a leaking pipe in our front yard. They came out, diagnosed the problem, then scheduled a fix. They just finished and did a great job. They made sure everything was working nicely, with considerable attention to detail. Considering the condition of our yard (swampy thanks to both the pipe and the recent rains) they kept it nice. Got the job done in just a few hours. Very nice guys too. We will be calling them from now on. -
Review 35 (2021-08-01 - Rating: 5)
I had a complicated issue with a new tankless water heater install and making the hot water system work effectively incorporating the old system which used a tank and an outdoor wood boiler system. Marc did an excellent job fixing the issue. When something else came up, he came right back and made adjustments without charging me anything else. We have hot water on demand at all locations and with multiple units running at the same time just like it should. He spent a lot of time analyzing what was wrong and how to make it all work together so I could bounce back and forth between systems when I wanted to use wood in the winter. I would highly recommend Marc and his company. Always nice to add a specialist to your call list that you know is honest, trustworthy, and will make sure the job is done right and billed fairly. -
Review 36 (2019-10-29 - Rating: 5)
We had Marc and his team out over the years to work on various plumbing items of our house. They were always professional and courteous.Most recent, we were having some major sewer pipe issues in our basement. Marc recommended getting a video scope of the plumbing, so we took him up on that recommendation.They came out with more high-tech tools than I have ever seen mapped the pipe locations, and did a diagnostic video. They took the time to tell me exactly what was wrong and even sent me a copy of the video for my records.Initially, we would have to have major work done in excess of $30,000 to repair the pipes and cement the basement again. However, Marc, and his team were able to come up with a creative solution that fully addressed the problem, but at a lower-cost no lack of quality.While it was still a major expense, I am happy with the quality of work that they did. The job involved jackhammering up several areas of the basement, rerouting pipes, along with a couple heavy-duty pumps and grinders.There work was immaculate. He said he would be at my house at 8am and that was the exact time they showed up. They took great care in sealing off areas from dust as well as job clean up (immaculate considering this was a big concrete job). Professional and courteous till the end of the job. These guys are the real deal.Joya who oversees the office was always kind and professional and kept us in timely communication.I cannot recommend these guys highly enough!! -
Review 37 (2017-07-19 - Rating: 5)
Mr. Francis has handled our problems at multiple locations with ease. We never worry about which plumber to use. He stays within our budget, and performs the job far faster than any other person weve used. His customer service is 100%. Would recommend!!! -
Review 38 (2018-02-27 - Rating: 5)
Kevin was our plumber who visited. he was professional, yet very friendly and polite. His work was careful, and as quick as you could expect. He telephoned us to set up appt and kept in touch to let us know he was arriving earlier than expected. Highly recommend this plumbing group! -
Review 39 (2021-09-01 - Rating: 5)
We purchased 30 year old home that had a plastic water supply line that was no longer code approved, Marc and team worked all day replacing our entire plumbing supply system from the valve coming into the house to each fixture. When they were working at the water heater they noticed rust, suggested we replace it also. So they did that for us too.I am very pleased with this companies personnel and their work. -
Review 40 (2021-05-15 - Rating: 5)
Marc Francis repaired our Rinnai tankless water heater within a few hours! We were able to get an appointment within a couple of days, kept updated on both the technician arrival and the work in progress. Very professional crew - we highly recommend based on our experience! -
Review 41 (2018-11-02 - Rating: 5)
I have to these people are on it, they was right there, and its really neat how they send text to remind you of your appointment and then send one to let you know they are on the way. everyone that I met and talked to was very nice & helpful. The guy that installed the water heater did great job and very polite. will recommend this company. thanks for all you did for me. -
Review 42 (2021-05-15 - Rating: 5)
Marc was outstanding! Fantastic service. Clean work and he took his time making everything right. Very professional and efficient. Great personality and sense of humor. I’m glad to know that I know a plumber that will handle any plumbing issues I have in the future. -
Review 43 (2016-11-08 - Rating: 4)
Marc was great! He was very upfront and explained what was going on very clearly. He also gave me his opinion on some additional work i needed completed that was unrelated to the service request. I will use Marc Francis Plumbing in the future for all my plumbing needs. -
Review 44 (2022-02-17 - Rating: 5)
Exceptional customer service, easy scheduling, best pricing in the area . This team went above and beyond to not only help us find the best deal on a replacement water heater but also worked hard to ensure everything was safe and correctly done. I would recommend this company to anyone looking for plumbing / water heater services without hesitation, you wont be disappointed. -
Review 45 (2019-01-26 - Rating: 5)
Very nice first contact on phone with Joya (with an emergency Saturday situation).Tech, Kevin, contacted us with arrival window and again texted 30 min out. Arrived on time and was able to fix our bathroom leak issue. He also looked at and gave good advice on other issues that will need to be addressed in the future. I chose the option that included a one year warranty and felt like the price was reasonable for our situation. Thank you and nice job! -
Review 46 (2018-07-12 - Rating: 5)
Had a gas leak on the flex tubing leading to stove. The gas provider had shut the valve off. Marc Francis gave us same day service. He and his crew were very professional and very clean and respectful of our home.We will use them again. -
Review 47 (2018-06-26 - Rating: 5)
I had a leaking pipe in the ceiling of a bedroom. I had sold the house but not closed - so I needed repairs quickly, but also quality so the new buyer could inspect to determine if they wanted to proceed with the sale. The plumbers with Marc Francis came the day scheduled and it was not an easy leak to find and fix. But they did a great job. They were polite and kept me informed of everything they were doing. They cleaned up the site well. I would definitely use them again and would recommend them to friends. Thanks for a job well done. The buyer looked at the work and is proceeding with the purchase. -
Review 48 (2020-04-24 - Rating: 5)
Excellent service! Took time to diagnose the problem and gave me 2 options/estimates for replacement of my water heater. During the visit, they discovered a busted hose bib while testing the water pressure. They fixed it during the visit. Highly recommend. -
Review 49 (2020-10-14 - Rating: 5)
Major gas line install and stove cook top. Marc and his crew provided great advice and follow up service. He was very kind and professional as well as his team. They exceeded my expectations and I highly recommend him as the best in the region by far. -
Review 50 (2018-12-07 - Rating: 5)
We had issues with our laundry room plumbing backing up. Our home warranty sent out this company. The office manager Joya was very professional and friendly. Kevin came out to resolve the issue. We thought he fixed it when he rerouted our pipes and installed a pump, but it was still backing up in our mop sink. Kevin came back and determined that our main drain line under the house had a dip. Andrew then came out to replace the main line that had a dip and fix plumbing under my kitchen sink. Andrew left and the original problem, water backing up, was still not resolved. Marc came out and determined that Kevin’s original job should have fixed the issue, but the pump that was installed was not venting properly. Kevin came back out, fixed the pump’s ventilation issue and was able to move the pump around because when it was originally installed our washer and dryer was in awkward positions. The staff is ver knowledgeable and customer service focused. I’d hire them again. If they come out, and their work doesn’t resolve the issue, they’ll make it right. -
Review 51 (2024-04-24 - Rating: 5)
Upstairs toilet was leaking. Lawrence fixed it quickly. Great service. We have used Marc Francis Plumbing many times with great results. -
Review 52 (2020-02-21 - Rating: 5)
I had a fridge delivered today and the company who delivered it was not able to hook it up due to the copper piping. I called Marc Francis Plumbing and they worked me in today. They arrived on time and quickly assessed the situation. JJ gave me two options on how to hook it up. I asked him a ton of questions and he answered all of them and addressed all my concerns. As they were working they answered more questions I had and explained the process of what they were doing. JJ is very knowledge and both men were so friendly and kind. I will be recommending Marc Francis in the future for anyone who needs a plumber, they are wonderful! -
Review 53 (2016-11-07 - Rating: 5)
I cant speak highly enough about Marc Franciss Pluming. He has fixed several problems around our house now over the course of a few months. He is reliable and dependable. Also Joya is great on getting back with you on appointment times. Thanks a bunch Marc & Joya...Tracy Sutton -
Review 54 (2020-01-15 - Rating: 5)
JJ was very professional and efficient. Got the water turned back on ASAP. Scheduling an appointment was easy. The guys were on time and speedy. Would definitely use Marc Francis again for our plumbing needs. -
Review 55 (2018-07-10 - Rating: 5)
I am a retired Marine, so my standards and expectations are challenging to meet, let alone exceed. This company is first class from start to finish. Assigned to me by my home warranty company, I explained to Miss Joya the urgency of my situation (family coming to town for the holiday) on a Monday. She sent Kevin to diagnose on Wednesday (July 4th!). Miss Joya advocated for me and pushed my claim through to the warranty company. Replacement was approved that day, new water heater ordered was installed by 10:30 Friday morning. Kevin is the industry expert that every home owner prays they get assigned. He is intelligent, courteous, and explained everything I needed/ wanted to know without being condescending. On installation day, he arrived with an assistant and as with the initial visit, they both were dressed to the 9s. Dressed well enough for church, Ive never seen a technician from any industry come to my home in nice slacks and a branded polo shirt, but there they were! Their vehicle was beautifly branded, and their tools were well organized. They cleaned up when they were finished and left everything exactly as they found it. As attitude is a reflection of Leadership, I can only assume that the owners of this company are people Id like to have as friends. I will insist on this company in the future. Well done! -
Review 56 (2018-04-27 - Rating: 5)
I had a tough job on a shower replacement due to no access to the backside. Marc was able to provide a solution and get me fixed while keeping everything looking really nice and professional. I will definitely use Marc in the future. -
Review 57 (2019-04-11 - Rating: 5)
Kevin installed a new toilet for us this week. He was very professional, did not leave a mess, and even put plastic over the carpet. The appointments and follow-up was done by email, text, and phone. I was very impressed with the service. Thank Marc for hiring Kevin! -
Review 58 (2023-02-15 - Rating: 5)
Lawrence is AMAZING! He is very knowledgeable about plumbing and identified the leak within mins and fixed the issue in less than 30 mins. I highly recommend using this company. -
Review 59 (2022-01-28 - Rating: 5)
This is a re-do of a previous review. I continue to be impressed with their staff & owner. They are very professional, fair, and treat their customers with care. The individual who came to help today had glowing words for his boss, which I agreed with. Happy employees and a high standard of work = just call them already! -
Review 60 (2016-05-21 - Rating: 5)
Simply the best plumber in the Tri-Cities area! Although my husband and I had plenty of possibilities to choose from via word of mouth, phonebook, and the internet Marc Francis stood out from the rest. From the very beginning because of the volume of search and the positive reviews. My husband spoke with Joya (Marc’s wife, this is a husband and wife duo that runs like a fine well-oiled machine). Joya was very professional, knowledgeable, and courteous in the explanation of the process, from setting the appointment, to the explanation of the work to be completed, the amount of time it would take, the service charge, and the rate charge. Joya was sympathetic to the distress we were in to have our issues addressed that day, mind you it’s mid-morning on a Friday, end of the work week. Joya made sure we were put on the books, we would be the last stop of the day so thankful! As we were told Marc called 30 minutes before his arrival and on time. Marc was clean, professional and what an outstanding personality he has. Joyful was he for a Friday night with at least 2 hours of work ahead of him. Marc was very efficient, diligent and hardworking! A man with values, integrity, and a man that truly takes pride in his work! We cannot say enough good things about Marc and his company. We are very confident in saying we received the best job possible with the best price in town! Marc Francis reminds us of the days that a handshake will do and what a pleasure it was to do business with him. Marc may have entered our home as a stranger but he left as a friend! We highly recommend Marc Francis Plumbing for all your plumbing needs! A Big Thank you!!!Darrell & Talitha Arms Piney Flats, Tennessee -
Review 61 (2021-02-26 - Rating: 5)
We had our house re-piped due to failing copper water lines. Marc and Adam’s work was exceptional in every way. They were a pleasure to be around and went the extra mile-in the quality of their work and in making certain we had essential daytime water and running water overnight during the project. -
Review 62 (2018-07-07 - Rating: 5)
Andrew did a great job repairing a broken water line and bathroom fixtures; repaired everything much better than it was before the pipe break! Andrew is clean, professional, experienced, and very polite. After minor miscommunication (partly my fault), I expressed some frustration. Without hesitancy, Marc Francis and Andrew went above and beyond to ensure I was a satisfied customer! Highly recommend Andrew and Marc Francis Plumbing. I will use them again! -
Review 63 (2020-04-28 - Rating: 5)
Thank you to Marc Francis Plumbing. I have used them a couple of times and they are always very helpful. They get the job done without charging an arm and a leg. Very reasonable and available after hours. Would highly recommend! -
Review 64 (2021-04-29 - Rating: 5)
I had them install a whole house water filter and they did a super job. They also found an issue with my water pressure and fixed it, which potentially saved me problems down the road as well. Very happy with the work they did! Will call them again for sure. -
Review 65 (2020-09-15 - Rating: 5)
Techs arrived exactly when they said they would and located and repaired leak in piping in less than 20 minutes. These guys were very friendly, courteous and very professional. I recommend this company highly. -
Review 66 (2019-07-16 - Rating: 5)
Jones came by the house and fix the problem with ease. Well at least he made it look easy. These guys are fantastic. The price was reasonable and they showed up when they promised. Very polite and cleaned up after himself. -
Review 67 (2019-12-21 - Rating: 5)
No one ever wants to have to call a plumber, but I know Im in good hands with this company when something goes wrong. They are polite, efficient, knowledgeable, fair, and pleasant to work with. JJ is excellent at what he does and everyone at the company is wonderful to work with. I highly recommend. -
Review 68 (2018-03-02 - Rating: 5)
This company was sent by my American Home Shield warranty, Kevin and Michael are the two guys that handled the service call. They were very nice, clean and did a great job and left the job site completely cleaned up, I would HIGHLY recommend this plumbing service. -
Review 69 (2019-10-22 - Rating: 5)
Excellent customer service!! JJ and JD were very nice and took their time to explain what repairs they did. If would have any plumbing problems I would recommend 100% to call and my an appointment with Marc Francis Plumbing -
Review 70 (2023-01-05 - Rating: 5)
Marc Francis Plumbing has assisted with me with numerous services at numerous addresses. The entire staff is TOP NOTCH!! I feel very lucky to be able to know they are there!! -
Review 71 (2019-08-29 - Rating: 5)
Called in a water heater leak Friday, diagnosed Monday and replaced water heater in an hour or so Wednesday. Changed my work order a couple times, up until 10pm the night before with no issues. Professional, friendly and responsive company. -
Review 72 (2020-02-25 - Rating: 5)
JJ and JD were very knowledgeable and quickly found the issue and came up with solutions. They were upfront about everything and told us each step of the process. They made sure our drains were in working order before leaving, and for a fair price. -
Review 73 (2020-05-26 - Rating: 5)
Pin hole leak on high pressure water line, naturally occurred on a holiday weekend. They arrived first thing on Tuesday and fixed the problem in a short time. Very professional and personable workers. Highly recommend! -
Review 74 (2020-06-24 - Rating: 5)
Been with mark for about 5 or 6 years now. Hes amazing. Hes just put a new water heater in for me. He was on time, on budget and professional. Best plumber in the trips cities. -
Review 75 (2020-06-11 - Rating: 5)
Ive used Marc Francis Plumbing 3 times now. Theyre always professional and fair with their pricing, and they stand behind their work. Ill continue to use them and refer my friends to them. -
Review 76 (2020-06-27 - Rating: 5)
I had to have an outside faucet replaced and the work was completed efficiently and on time. Very satisfied. Associates were very professional and courteous. Will use again when needed. -
Review 77 (2024-07-29 - Rating: 5)
Replaced a sewer ejector pump. They were extremely professional and easy to work with… communication was top notch, on time, fair priced. Will use again. -
Review 78 (2024-02-07 - Rating: 5)
Excellent, professional service. I highly recommend Marc of you want your job done correctly! -
Review 79 (2020-03-16 - Rating: 5)
We had a major leak pouring through our basement ceiling. We called Marc Francis plumbing. They got us on the schedule immediately and within 2 hours after calling they had repaired everything. We couldnt be happier with their service. -
Review 80 (2018-10-14 - Rating: 5)
Kevin was very timely and professional. They took great care in making sure that our personal items in our home was kept clean and well protected. Very pleased with their overall service -
Review 81 (2020-05-01 - Rating: 5)
Have used Marc Francis Plumbing for a few projects. Work is professional. Always on time. Explain the problem, their solution or solutions in a professional way. Highly recommend. -
Review 82 (2017-07-25 - Rating: 5)
In a way I hate to leave this guy 5 stars because Id like to keep him a secret. Showed up, on time, did the job, left the place neater than he found it, and had a reasonable price besides. Most of the plumbers around here are either extortionists, incompetent, or dont even show up. Will use them from now on. -
Review 83 (2019-05-02 - Rating: 5)
We had a small gas leak from our water heater. A technician came and fixed the problem within a few hours, and communication and customer service were excellent! -
Review 84 (2022-08-20 - Rating: 4)
The technician came and replaced my whole home water filter and repaired the toilet. He did a very good job, will be using them again. -
Review 85 (2018-04-16 - Rating: 5)
Kevin done a wonderful job to fix our water heater problems. Done quick and right. Thank you Kevin .Marc Francis and crew for all our plumbing problems -
Review 86 (2017-07-29 - Rating: 5)
Marc and his men did a fantastic job quickly and exactly as quoted! Will use again and recommend him to others! -
Review 87 (2022-11-07 - Rating: 5)
Friendly and professional service. Arrived on time. After the service was completed, the area was left clean. Highly recommend to friends and family needing plumbing services. -
Review 88 (2019-03-11 - Rating: 5)
Great plumbing business. Used twice now for some sink clogs in my kitchen, very knowledgeable employees. Top notch service and communication. -
Review 89 (2020-03-15 - Rating: 5)
I had an issue with my toilet wax seal leaking on the left side bottom of my toilet and they came out and fixed it promptly also checked my water pressure and they put a pressure control valve because my residence did not have one and my water pressure has been great ever since thanks for doing a great job -
Review 90 (2018-07-27 - Rating: 5)
Andrew and Josh put in new plumbing for my tub and shower. They were very professional and did excellent work. I am very pleased. -
Review 91 (2018-02-21 - Rating: 5)
Company very professional and courteous. Arrived on time had all the equipment on his truck. Did work in a timely manner. -
Review 92 (2022-03-30 - Rating: 5)
Marc is an awesome guy who gave me proper expectations and completed the job faster than expected. -
Review 93 (2018-01-24 - Rating: 5)
I highly recommend Marc Francis Plumbing to anyone needing plumbing help. From the office to the guys in the field it is always a pleasure to work with them!! -
Review 94 (2018-04-04 - Rating: 5)
A great company to do business with! Prompt, courteous and prices don’t rob the bank! Would definitely use them again! -
Review 95 (2018-06-15 - Rating: 5)
Marc did a great job for us. Highly recommend his services. -
Review 96 (2021-08-16 - Rating: 5)
Came out and fixed my sump pump in a timely manner, very professional, highly recommend! -
Review 97 (2020-07-13 - Rating: 5)
Excellent work, professional attitude. Explained the how process to us. Work was performed quickly without any distruptions. -
Review 98 (2020-06-09 - Rating: 5)
Repairmen were tidy, thorough and very pleasant and respectful. Took less time than I thought it would take. -
Review 99 (2018-07-17 - Rating: 5)
Service team was prompt and knowledgable. They kept us informed throughout the service call. I would highly recommend. -
Review 100 (2022-08-19 - Rating: 5)
Great work and extremely helpful in explanation of the problem. Found what was wrong immediately and fixed it the first time! -
Review 101 (2022-08-24 - Rating: 5)
Very prompt, professional, and knowledgeable Will definitely use them again -
Review 102 (2023-07-21 - Rating: 5)
Amazing service from a really great team!!! We are very pleased! -
Review 103 (2020-11-24 - Rating: 5)
Did great job very professional very responsive upfront price would use in future, THANK YOU !!! -
Review 104 (2024-01-17 - Rating: 5)
My brother-in-law who was there is VERY pleased with work that was done. Thank you, thank you! -
Review 105 (2020-04-20 - Rating: 5)
Those guys explained to me the issues I had and what this price was before they started. I would recommend them 100% -
Review 106 (2022-03-24 - Rating: 5)
They did a great job installing my new water heater! -
Review 107 (2016-05-18 - Rating: 5)
Awesome job, great price! Would definitely recommend to anyone looking for a plumber. -
Review 108 (2024-01-04 - Rating: 5)
Polite, efficient, fast, competitively priced, whats not to like. -
Review 109 (2022-02-26 - Rating: 5)
Very impressed with the service, quick and professional. Will use them again in the future -
Review 110 (2020-04-27 - Rating: 5)
They were wonderful. The service was timely and problem was fixed quickly. Thank you! -
Review 111 (2024-03-25 - Rating: 5)
When it comes to plumbing issues I’ll always use Marc Francis Plumbing. I had an issue with my shower faucet and I had to call for a last minute/emergency repair. Marc squeezed me in between other jobs on a moments notice and I so appreciate him! Marc is knowledgeable, professional and very polite. Thank you for being a company that the consumer can trust. I’ll always recommend your company to those in need of plumbing services. -
Review 112 (2021-09-16 - Rating: 5)
Marc was friendly, explained the problem, fixed it & made recommendations. Thanks so much! -
Review 113 (2023-06-07 - Rating: 5)
Technician was prompt, courteous and professional. He explained everything that was going on and work was performed expeditiously. -
Review 114 (2023-06-07 - Rating: 5)
Great prompt courteous service from Lawrence our technician. Would highly recommend Marc Francis Plumbing -
Review 115 (2024-02-08 - Rating: 5)
Very good work & honest! -
Review 116 (2022-12-29 - Rating: 5)
Great experience. Tech was very professional and friendly -
Review 117 (2023-07-20 - Rating: 5)
Very professional and responsive. Would recommend to anyone! -
Review 118 (2021-04-26 - Rating: 5)
Quick response and service time ... Very courteous and pleasant serviceman ... Easy pay system ... -
Review 119 (2021-04-10 - Rating: 5)
Shower faucet needed new cartridge. Marc and Adam showed up as promised and quickly made repairs. While here they also addressed a second (unscheduled) issue that had developed and rapidly made the repair to stop that leak as well. Both were very professional, but also very personable. Have used Marc Francis Plumbing for several jobs and they have always performed with excellence. -
Review 120 (2020-11-13 - Rating: 5)
I contacted Marc Francis Plumbing concerning a Water Heater leak that was discovered on a Saturday evening and they came out on Sunday to assess the damage and ordered an new water neater. The new water heater was to arrive on Tuesday and they were scheduled to return on Wednesday with the heater to install and set up in our home. However after the heater arrived on Tuesday Marc delivered the heater and installed it that evening. They were friendly, professional, courteous and educational with tips for proper use and ongoing maintenance which we as home owners should be aware of. I would highly recommend Marc Francis Plumbing to anyone needing plumbing services! -
Review 121 (2022-02-15 - Rating: 5)
They came the day after I called for service. I had no hot water and they diagnosed the problem, replaced needed parts and explained everything to me. Lawrence did a great job fixing the problem expertly and advising me on what to watch for since my water heater is older. I definitely recommend this company. -
Review 122 (2020-02-22 - Rating: 5)
Weve been long-time customers of another plumping company, but when we had an emergency, Marc Francis Plumbing bailed us out.As water backed up in our kitchen, our regular plumbers couldnt come for 3 days. Deciding to take a chance on Marc Francis Plumbing, we called them; they came out immediately, and were so glad we gave them that chance.Their employees have been professional, working efficiently and leaving the worksite spotless. Last weekend, we called them for another emergency, and they came out, identifying and fixing the problem quickly.What has shocked us is what Marc Francis Plumbing charges compared to our regular plumber. Were big believers in paying for good work, and we try not being stingy, but when we saw the savings ($hundreds), we were even more appreciative of everything they do.In summary., with Marc Francis Plumbing, weve gotten:High quality. Great prices. Good folks. -
Review 123 (2019-11-20 - Rating: 5)
They came and knew exactly what they were doing! Efficient, affordable, and friendly! -
Review 124 (2020-09-05 - Rating: 5)
JJ & John arrived on time in the Company van and were very friendly and professional. They listened to us describe the problems and walked around with us to assess things. They made a recommendation on how to proceed and gave us a verbal estimate for the cost. They got right to work and completed the projects quickly and efficiently. Left everything clean and answered all the random plumbing questions we have for them about getting ready for winter, since this is our first season here. I know that Marc is always involved in the background and he has come out to consult with his crew and to give us a proposal in person. He and Joya helped resolve a warranty issue with our new water heater and no additional cost to us--They obviously wanted the job to be done right and for us to be satisfied, which were were. We highly recommend this company to you. -
Review 125 (2020-05-08 - Rating: 5)
I am so happy I called Marc Francis Plumbing to install a pressure reducer valve and fix my stopped up kitchen sink. JJ and JD were extremely professional and personable. They were able to identify the problems in a matter of minutes, gave us a quote and fixed them immediately. I recommend Marc Francis Plumbing for all of your plumbing needs. I will definitely call them again! -
Review 126 (2020-04-20 - Rating: 5)
Courteous, friendly and knowledgeable. I highly recommend them. -
Review 127 (2020-06-25 - Rating: 5)
Excellent work and professional attitude. JJ and team repaired a broken drain line in under an hour. Office staff was courteous and professional, updating me on repair crew arrival. Would highly .recommended -
Review 128 (2017-09-21 - Rating: 5)
(Bonnie Christian) A pleasure doing business with Marc Francis Plumbing. -
Review 129 (2020-04-17 - Rating: 5)
Every project they have completed at my home, 3 to date, has turned out better than I expected. Best plumber in town hands down! -
Review 130 (2020-01-15 - Rating: 5)
Outstanding service. Marc and his entire team have been professional, punctual, responsive and did great work. Id recommend in a heartbeat. -
Review 131 (2019-03-23 - Rating: 5)
Joya was very kind and helpful, and scheduled our service quickly. The technician they sent out was professional and knowledgable. Great service. Would recommend. -
Review 132 (2018-09-25 - Rating: 5)
Marc and three of his men replaced 110 of water and sewer line. They completed the job in one day and left yard seeded. Will call again if needed. -
Review 133 (2020-06-13 - Rating: 5)
Marc Francis Pluming is an Excellent solution for your plumbing needs. They really are exceptional!! Recommend HIGHLY!! -
Review 134 (2020-09-01 - Rating: 5)
Terrific service exactly as promised! I always recommend them, given the opportunity. -
Review 135 (2021-11-24 - Rating: 5)
Great job. Always good service -
Review 136 (2018-07-26 - Rating: 5)
My wife and I highly recommend Marc Francis Plumbing! We recently had both sinks clogged and water spewing like a fountain behind our washer. So, my wife contacted our home warranty insurance, who contacted this company. They were extremely busy, but were still able to come and correct the problem 24 hours later. Kevin and Hunter arrived wearing khakis and polo shirts with the companys logo and driving the company van, brightly printed with their logo. They were very helpful, thorough and made sure there were no problems before they cleaned up everything and left. What a refreshing experience with a plumbing company! We have definitely stopped searching for the RIGHT PLUMBER!! Thank you for excellent work done in a timely manner! -
Review 137 (2020-05-17 - Rating: 5)
JD and JJ have done a fantastic job, we will always use & recommend Marc Francis Plumbing. -
Review 138 (2019-12-16 - Rating: 5)
The team reviewed the plumbing needs in my home, quoted a price while understanding my concerns. The work was done quickly with explanations given about the work. When finished they had a recommendation to solve another problem I want done at a future date. Finally I have a plumbing service who listens to the customer. -
Review 139 (2020-05-08 - Rating: 5)
Very dependable, professional, courteous and reasonably priced. -
Review 140 (2021-09-02 - Rating: 5)
Anthony is very professional and did a good job for us. -
Review 141 (2023-06-06 - Rating: 5)
Fast. Knowledgeable. Tech was great. -
Review 142 (2018-07-01 - Rating: 5)
The service technician is always professional and knowledgeable! -
Review 143 (2022-04-20 - Rating: 5)
You get what you pay for, his services were worth it! -
Review 144 (2018-09-17 - Rating: 5)
Very friendly and answered all my questions. Fixed the problem! -
Review 145 (2022-02-03 - Rating: 5)
Great experience, would definitely recommend!! -
Review 146 (2018-07-23 - Rating: 5)
Very timely and professional job done -
Review 147 (2019-11-01 - Rating: 5)
Was available when trouble happened... after hours. -
Review 148 (2016-09-19 - Rating: 5)
Quick, efficient work and great guys to chat with! -
Review 149 (2020-01-15 - Rating: 5)
Great job on a difficult task! -
Review 150 (2022-12-22 - Rating: 5)
Really nice personTo deal with -
Review 151 (2022-09-23 - Rating: 5)
Going to use them for tub shower install -
Review 152 (2022-07-23 - Rating: 5)
Jetted tub was leaking..not anymore! -
Review 153 (2019-05-01 - Rating: 5)
Kevin very professional on time service. -
Review 154 (2018-06-22 - Rating: 5)
Professional, courteous, and thorough! Thanks! -
Review 155 (2020-11-07 - Rating: 5)
Great service! -
Review 156 (2019-05-10 - Rating: 5)
Fast service and knowledgeable service techs -
Review 157 (2023-04-26 - Rating: 5)
Great people! -
Review 158 (2018-08-30 - Rating: 5)
Awesome service -
Review 159 (2022-10-05 - Rating: 5)
Natural Gas Grill -
Review 160 (2018-12-28 - Rating: 5)
Fast and professional -
Review 161 (2022-08-16 - Rating: 5)
Came for an estimate