Pattersons Water & Plumbing

Photo of Pattersons Water & Plumbing

Located in Jackson, New Jersey

Address: 375 Faraday Ave, Jackson Township, NJ 08527, United States

Phone: +1 732-928-0771

Rating: 5

Services

  • Identifies as women-owned
  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Kitchen remodeler
  • Plumbing supply store
  • Sewage disposal service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-10-24 - Rating: 5)

    Nathaniel was very concerned about my water problem. He checked it and explained that the problem was with the pump which will have to be fixed or replaced. He took time to explain exactly how the well driller will take care of it. I think Nathaniel is one of the most pleasant and helpful technicians I have had the pleasure to deal with.

  • Review 2 (2024-10-01 - Rating: 5)

    Pattersons employees are always friendly, answer all your questions and almost always on-time. Ive been using them for 3+ years. I buy salt and Im on their maintenance program, twice a year to check our equipment. Im very happy with the service.

  • Review 3 (2024-11-08 - Rating: 5)

    Excellent service. The staff is exceptional. Jeremiah is a paradigm for professionalism, courtesy and just downright a great guy through and through. Nathaniel and Bridget also get a shout out for always being helpful.

  • Review 4 (2024-11-14 - Rating: 5)

    Jeremiah and Hector did a fantastic job on my water softener. They explained everything and greet detail, and it was a smooth transition! Glad I was recommended to Patterson water!

  • Review 5 (2025-01-09 - Rating: 5)

    Pattersonā€™s were so easy to work with to schedule a home visit to test my water & gave us quotes for 2 options. Very professional.

  • Review 6 (2024-10-08 - Rating: 5)

    Cathryn was great very friendly, explained everything and was right on time. Ive used them for all my water system needs and always recommend them. They are great friendly family company.

  • Review 7 (2024-08-28 - Rating: 5)

    Jeremiah is not only a great technician but also friendly, patient, and kind. I highly recommend this company. Everyone I have ever dealt with there is highly professional and extremely helpful.

  • Review 8 (2024-08-13 - Rating: 5)

    I am in the process of selling my home and I was beyond stressed out.Katherine was very prompt, professional and knowledgeable.She made the entire process quick and painless.Too many costly regulations when selling a home with a well.However, if you ever find the need for a reputable company to test your well, contact Pattersons.

  • Review 9 (2024-10-29 - Rating: 5)

    I am a stickler for quality work. Jeremiah did a great job. He left the house clean and was very diligent in his work. Highly recommend

  • Review 10 (2024-07-12 - Rating: 5)

    Nathaniel, he is the person you want in your house not for plumbing only but anything else also.Very knowledgeable, explain every step very well, looking for your best benefits, very reasonable and on time. Serviced my water softener system.

  • Review 11 (2024-12-10 - Rating: 5)

    Excellent and friendly service! My technician wore plastic covers to keep the floors clean. Service was quick and my technician was very knowledgeable.

  • Review 12 (2024-12-03 - Rating: 5)

    Great company and employees. No issues with our well water since they installed our system. Highly recommend!Always respond quickly to any issues or questions. Still happy with them after several years.Jeremiah was fantastic, very professional and knowledgeable.

  • Review 13 (2024-06-06 - Rating: 5)

    Great experience with the installation of a water softener and reverse osmosis system. Very professional, cost was as quoted, and they were in and out in less than 2 hours. Followed up a few weeks later to make sure everything was working properly. Would highly recommend.

  • Review 14 (2024-10-23 - Rating: 5)

    My water heater failed and needed replacement after more than 30 years of operation. The lead plumber proposed a more modern and efficient tankless water heating system. He explained the efficiency and advantages. I agreed. Installment of the new system began the next day.The 3 gentlemen, Steve, Hector, and Luciano (Luc), checked the water quality and systems after installing the new water heating system. They provided quality workmanship and excellent clean-up, completing the installment in one day. They worked together as an effective professional team while being interactive and attentive when I engaged them during the day.Patterson Water and Plumbing has provided services for my home since 1985. Upon retirement, Norman Patterson, the company founder, passed the family business on to his daughter and grandchildren.

  • Review 15 (2024-01-02 - Rating: 5)

    Great job! Very happy with the new water softening system. Very clean install and the guys took the time to explain every last detail to me.

  • Review 16 (2024-12-20 - Rating: 5)

    Excellent service, very knowledgeable, polite, and professional.would not hesitate to have him service our home

  • Review 17 (2024-06-24 - Rating: 5)

    Our technician Nathaniel was fantastic! Punctual, very professional, knowledgeable, answered all of our questions, explained the service process in terms we could easily understand, and completed the water test/service call in a timely manner. Will definitely recommend Pattersons Water & Plumbing to others in the future.

  • Review 18 (2024-07-05 - Rating: 5)

    Nathaniel came , assessed my problem, gave me options. Its now fixed in just a day. Pattersons put in my water filtration system many years back and I would highly recommend them.

  • Review 19 (2024-01-24 - Rating: 5)

    I am incredibly pleased with this Pattersons Water and Plumbing. They were incredibly knowledgeable and experienced. They were honest and transparent and did not try to sell me something I did not need. Another company suggested I get a particular water treatment system, but Pattersons Water and Plumbing indicated that their solution was overkill and not needed at all. Pattersons told me that a simple brita filter would solve my problem. I greatly appreciated their honesty and expertise. I highly recommend them!Additionally, their communication with the customer was outstanding. I got a notification sent to my phone confirming the appointment time. And then when the technician was on her way, I was sent a notification along with a picture of the technician. I greatly appreciated this added layer of communication and security.

  • Review 20 (2024-08-22 - Rating: 5)

    Aaron did great work. quick and thorough. he explained everything to me and answered all of my questions. definitely recommend.

  • Review 21 (2024-04-16 - Rating: 5)

    Our first experience with Pattersons was a good one. I spoke with Melissa on the phone and she was friendly and helpful. My husband met Luc at our appointment and said he was knowledgeable, polite and no pressure.

  • Review 22 (2024-07-25 - Rating: 5)

    Steven Greenleaf was great. Steve and his team were on time when promised, kept me up as to how the work was going, very clean and provided great advise. I would use Patterson Water any time.

  • Review 23 (2024-12-03 - Rating: 5)

    Professional, clear on explaining exactly what was going on with our water heater. All around great customer service.

  • Review 24 (2024-10-19 - Rating: 5)

    I highly recommend Patterson Water. They installed our system , and we are very happy with the system and Patterson Water. From the initial call to the final installation, everything was perfect. Their accessible and knowledgeable staff, experienced certified installers, and follow up care sets them apart from other water treatment companies. I am so glad I have Patterson taking care of my water conditioning needs. We have been a customer of theirs for many years, and I even have them deliver salt to my house which makes it so convenient. If I could give them a thousand stars I would! I highly recommend them.

  • Review 25 (2024-08-29 - Rating: 5)

    Jeremiah did a great job and was very knowledgeable of the UV equipment he installed. Highly recommend.

  • Review 26 (2025-01-03 - Rating: 5)

    I can always count on Caroline & Billys professionalism matched with the impeccable quality of their work. They are fair and pragmatic, and always go above and beyond to explain the process, this has kept me a customer of Patersons for over a decade.As an owner of an irony-water well with a water softener for 20+ years, I highly recommend Paterson water and pump, they are a great local family-owned business I have come to depend on. šŸ˜

  • Review 27 (2023-10-13 - Rating: 5)

    Amazing customer service! Took only 2 days from the time of consult to install a new softener system! Staff were very knowledgeable. Overall great experience highly recommend!!!!!

  • Review 28 (2024-01-22 - Rating: 5)

    As a new customer I am highly pleased with this company. From the secretary to the tech they were kind, well spoken and honest. The text alert system advised me of updates and after missing the doorbell when he arrived the office kindly called to advise me of his arrival. Happy to have found a new company to service our system! Thank you.

  • Review 29 (2024-06-13 - Rating: 5)

    My experience with Pattersonā€™s was excellent from estimate to installation. Professionalism and fair pricing. Canā€™t beat that. Jeremiah was terrific.

  • Review 30 (2024-09-04 - Rating: 5)

    Jeremiah was very knowledgable and pleasant and just a joy to have in my home. Thank you for making ,moments like these enjoyable with the right people!

  • Review 31 (2023-08-15 - Rating: 5)

    We have been using Pattersons water services for over 2 decades. Always very professional and customer oriented. Recently we needed a new water filtration system & Catherine came to our home to provide us with optionā€™s & pricing. The pricing was very reasonable & within just a few days our new system was installed in a very professional manner. The service technician clearly provided an overview of our new no maintenance system. All old equipment removed and area was left spotless. 2 weeks post installation Billy came out to our house to do a health check on the system to ensure everything was working properly. He was extremely cordial and professional and answered all our questions. Everything was working fine. Very professional company that you can trust. All staff that I have dealt with both at my home and over the phone have been great.

  • Review 32 (2024-10-10 - Rating: 5)

    Very friendly service. Scheduling was easy, technician arrived on time and work was completed efficiently.

  • Review 33 (2024-03-19 - Rating: 5)

    We had never had well water before moving to our new home and Pattersons explained our system to us and keeps everything running smoothly. Fantastic customer service. Their technicians are thorough and professional.

  • Review 34 (2024-10-01 - Rating: 5)

    The estimate for providing a new water softener was done on time and in a very professional manner.

  • Review 35 (2024-08-12 - Rating: 5)

    Jeremiah has been to the house before. He is a very nice young man. Very knowledgeable and professional. šŸ‘

  • Review 36 (2024-07-24 - Rating: 5)

    Always outstanding service. Aaron did a good job performing maintenance service of our water softener that they installed last year.

  • Review 37 (2024-10-15 - Rating: 5)

    I strongly recommend Patersonā€™s ā€œWater & Plumbingā€ for Well Water Testing as per NJ PWTA for real estate transactions.

  • Review 38 (2024-06-12 - Rating: 5)

    Im very happy with the water treatment system we had installed by Patterson. The service, and equipment, has been top notch.

  • Review 39 (2024-01-11 - Rating: 5)

    Pattersonā€™s Water have been our water treatment experts for years now. Catherine and her gang really know their stuff and go way above and beyond to help out with our water issues. Salt deliveries are next day and flawless. Top notch all the way!

  • Review 40 (2023-08-29 - Rating: 5)

    I could not have asked for a higher level of professionalism beginning with the owner! She was responsive, and maintained a high level of honesty and integrity. The team that facilitated the system installation was timely, efficient, and thorough. I would HIGHLY recommend Pattersons Quality Water. They cannot be beat!

  • Review 41 (2023-11-09 - Rating: 5)

    Excellent prompt reliable service . Catherine the owner was wonderful to work and deal with . My technician Jeremiah was great and did a perfect job. Was extremely happy from start to finish. I highly recommend Pattersonā€™s water and plumbing

  • Review 42 (2024-03-28 - Rating: 5)

    Jeremiah was more than pleasant to work with. He came in with a amazing attitude. Explaining to me everything in detail what everything did what needed to be done, what the reasons were, And what caused other issues. Definitely very knowledgeable.

  • Review 43 (2023-09-19 - Rating: 5)

    Pattersons Water is amazing! They provided excellent service and explained everything we needed to know to manage our well system. Aaron was incredibly helpful with us and when we also replaced my elderly fatherā€™s system. Highly recommend.

  • Review 44 (2023-08-19 - Rating: 5)

    Patterson Water is amazing! They are so well versed on water systems. Their prices are more than reasonable. Everyone I interacted with went our of his or her way to help me . .from Catherine the owner, to Melissa in the office and Aaron the technician . I would give them 10 stars if I could!! I love my new Reverse Osmosis water system.... its great tasting water and its even better for the environment...no more plastic water bottles for us!Thanks so much Patterson Water!!Laura Matthews

  • Review 45 (2024-08-22 - Rating: 5)

    Great professional service. Have extreme confidence in their work. Reliable and competent.

  • Review 46 (2023-03-09 - Rating: 5)

    AMAZING Company!!! From start to finish to maintenance- this company is stellar. Our family had a water system installed 6months ago and we couldnā€™t be happier with the product and the company. Their service is impeccable! Every single person- from the start (Billy) to the office staff and most recently the 6month checkup techs (Jeremiah & Nathaniel) were incredible. Thank you for running such a great operation!!

  • Review 47 (2023-06-13 - Rating: 5)

    From start to finishā€¦..My experience with Pattersonā€™s water was outstanding!!!!!I called them on a Thursday and the water softener was installed on a Tuesday. They actually could have installed it sooner. Catherine explained everything thoroughly and gave me options outside of purchasing a whole new system. At the end of the day - Pattersons gave me the best price and professional service. Jeremiah and Nathaniel installed the system quickly and efficiently. They were professional and courteous. They took the time to answer all questions and educated me on how the new system works.Pattersons came highly recommended, and I will pass the word on to my friends and family in the future.Thank you so much!!!!Chris

  • Review 48 (2024-11-02 - Rating: 5)

    Excellent consultation. Professional, thoughtful and thorough. Careful to wear shoe protectors. Greatly appreciate the service! We accepted their recommendations and quote. Hector and his colleague were excellent in the work they completed for us. Highly recommend to anyone thinking about water/plumbing solutions.

  • Review 49 (2022-02-14 - Rating: 5)

    Great service from a family owned business. I found Pattersons as a referral from another company who did not have a license to serve my area. We ended up getting a softening system installed and we LOVE the end result (cleaner and softer water in our home). From scheduling an estimate, to day-of installation, this is an extremely courteous and professional company all around. The sales process was very friendly and not pushy at all. Communication leading up to the install was punctual and thorough. Our installer (Adam) did a fantastic job and it made us feel good to know that work was done by someone who lives close to our home (supporting local). Outstanding service all around.

  • Review 50 (2024-09-27 - Rating: 5)

    Nathaniel was great! He was polite, explained the steps he was taking as well as what I needed to know once the job was completed. I am excited to use my new reverse osmosis filter in my home!

  • Review 51 (2023-06-08 - Rating: 5)

    Simply the best! It was easy to schedule an appointment, there were text message reminders and they even send a photo of the technician thatā€™s coming to your home beforehand (love that!). The technicians explain EVERYTHING to you in detail, they donā€™t try to sell you things you donā€™t need. Fairly priced as well. Cannot recommend them enough!

  • Review 52 (2023-07-03 - Rating: 5)

    Professional, courteous, friendly ... are only a few characteristics to describe the dependable service wed received to help our water quality needs. Their biggest strength is in communication. When they can get to you, what you need, how much it will be. And what they say is what it is. Thats a big comfort to me to do business with someone who is reliable, but also worthy of your trust.

  • Review 53 (2023-06-08 - Rating: 5)

    This company installed my water softener in 2017. I was completely satisfied with their expertise and professionalism. The crew is beyond compare. I would highly recommend them . This maintenance work they just did was spectacular .

  • Review 54 (2024-05-07 - Rating: 5)

    Appreciate the consistent professionalism Ive experienced on the handful of times they have done work at my house. Informative providing specific intel about the water filter system installed and answering all my questions. thank you

  • Review 55 (2024-08-29 - Rating: 5)

    Testing was done quickly and without problems. Very efficient and friendly representative.

  • Review 56 (2023-10-11 - Rating: 5)

    I highly suggest Pattersonā€™s Quality Water to ANYONE with water issues. I speak with contractors for a living and top to bottom Pattersonā€™s has impressed me. They took a water test, and changed my softener the next day. They even do follow up checks. VERY HAPPY WITH THEIR WORK!THANK YOU JEREMIAH FOR YOU GREAT WORK!

  • Review 57 (2022-12-29 - Rating: 5)

    Very friendly and knowledgeable. They came out ASAP and educated us on our water softening system. Provided great advice on how to address some of our issues as well. Pattersons is now our go to water treatment experts. Thank you Catherine.

  • Review 58 (2024-07-26 - Rating: 5)

    We recently had our water treatment system replaced by Pattersons Water Treatment Service. We could not be happier with the experience. Catherine is extremely responsive. We had a proposal in hand in just a few minutes after the service technician diagnosed the system needed replacement. Their proposal was very competitive and offered 0% financing options as well. The installation was completed quickly and without an issue. Ben and his installation crew were completely professional and courteous. We would recommend Pattersons to all our friends and family!

  • Review 59 (2024-12-10 - Rating: 5)

    I Had my water softener system inspected tested and serviced today. Also quality of my water was tested. I am extremely happy with this service and the company. The technician, Billy was extremely knowledgeable professional and pleasant.Price was reasonable and they did not try to sell me things I do not need.Also, scheduling, interaction with office staff, confirmation of appointment, were all very good and professional.I will only use Pattersonā€™s water company from now on for all of my water needs. I highly recommend this company.

  • Review 60 (2022-06-22 - Rating: 5)

    Truly loved my entire experience working with Pattersons! I submitted an inquiry about getting my water tested after experiencing the effects of hard water and Catherine reached out moments after. They were super informative and the instillation process was amazing! Clean, quick, and well worth it! I noticed the difference in my water that same day. If youā€™re thinking about installing a system look no further!

  • Review 61 (2020-08-21 - Rating: 5)

    Pattersonā€™s Water Treatment Service was referred to us recently by my in-laws. They had been experiencing reoccurring problems. They were very pleased with the service they received. Our power went out two weeks ago and I was the first to take a shower immediately after Pattersonā€™s finished installation.We have been having some issues. Billy facilitated us with an excellent analysis and assessment of our problem.Professional staff, knowledgeable technicians, excellent customer service.Great experience! Highly recommended...!!

  • Review 62 (2024-10-07 - Rating: 5)

    Aaron and Hector were very professional, neat and friendly and extremely informative. They changed out the cold water filter and bled the lines.

  • Review 63 (2024-06-21 - Rating: 5)

    Our salt delivery was on time and Aaron was courteous and proactively fixed an issue he found while there.

  • Review 64 (2023-05-08 - Rating: 5)

    I cannot say enough good things about Pattersonā€™s water. The owner herself came over from Jackson to new Egypt to assess my system because I was having a rotten egg smell. She did a free water evaluation for me and spent the time with me to explain some things about my water softener and what might be going on. Iā€™m very happy With Pattersons, they are a quality business.

  • Review 65 (2021-09-16 - Rating: 5)

    I would HIGHLY recommend this company for any water related needs! We had multiple companies give us quotes and Patterson was the best by far (and showed us a better and cheaper option). They showed up on time, they called ahead, and even moved us up when something opened up! I would recommend this company over and over. Thanks for the great service!

  • Review 66 (2022-03-25 - Rating: 5)

    Billy walked my husband and I through the options and explained everything. We asked him his opinion on another item we needed and other companies that install them, he gave us good options and didnā€™t bad mouth any we talked about that were more local to our location- nothing but professional! He left and 10 minutes later we received the estimates along with answers to follow up questions. If the install goes as great as today, Iā€™ll give 10 ā­ļø*update 3/25/22- installation day today and Zachary & Adam were AWESOME! I was working from home in numerous calls and couldnā€™t tell they were here. They went in and out of my house and didnā€™t hear them! They cleaned up, explained everything to me, and didnā€™t mind my dogs. Highly recommend from the start to the end!

  • Review 67 (2023-09-08 - Rating: 5)

    Pattersons water always get right back to you if you call regarding a problem. We have two reverse osmosis filters they installed under our sinks in two houses. The filters are fantastic . Their working crew is always polite and efficient.

  • Review 68 (2023-07-21 - Rating: 5)

    I was accommodated with a prompt appointment for our issues. The service men on time, very thorough and very professional. He was able to help us. We are very happy, as always, with the service provided and would highly recommend Pattersonā€™s Quality Water to my neighbors and friends.

  • Review 69 (2024-10-01 - Rating: 5)

    Thorough testing of water followed by a clear explanation of the problem and proposed solution with options. Well done.

  • Review 70 (2019-08-26 - Rating: 5)

    They are extremely professional & customer service oriented. They responded to us on a Sunday, when our water treatment system was flooding over. Billy recommended a system for us & did not try to over-sell or upgrade to things we did not need. When they installed they were so clean, fast & again - professional. I highly recommend Patterson to anyone.

  • Review 71 (2024-08-22 - Rating: 5)

    Jerimiah and Hector did a great job! Very professional! Thank you!

  • Review 72 (2022-01-28 - Rating: 5)

    We had Pattersonā€™s Quality Water come out to replace our conditioner and it was the best service experience . Excellent communication before , during and after the install was complete.Outstanding customer service & workmanship !!

  • Review 73 (2023-02-14 - Rating: 5)

    Pattersonā€™s Water has given my family the best customer service, industry knowledge and helped us out when we were in a tight window of time. I would highly recommend them for your water treatment needs. They are the best!

  • Review 74 (2022-08-04 - Rating: 5)

    Pattersons turned an unpleasant situation into a positive one. Their service is beyond good. They are a family run organization that really takes pride in their business. I can highly recommend them and will to anyone who wants water softener service. I received detailed explanations so that I knew exactly how and when to add salt and call for shut down. I use them to service my lawn sprinkling system. I cant thank them enough

  • Review 75 (2023-06-27 - Rating: 5)

    Such a great team working at Pattersonā€™s. The communication is great, the techs are thorough, knowledgeable and take the time to explain everything they are doing. Would highly recommend.

  • Review 76 (2022-11-09 - Rating: 5)

    I using Pattersons Water Treatment Service for 14 years. The company not only provides high quality professional service, but always ready to make an extra step towards the clients. I would recommend this company to every home owner.

  • Review 77 (2020-12-03 - Rating: 5)

    Pattersonā€™s has been my go-to place for any water softener issues for many, many years. On many occasions, Catherine, the owner, has guided me through many cost-saving measures, and when I have had to upgrade my equipment, the companyā€™s employees have been knowledgeable and effective. I would recommend Pattersonā€™s to anyone with a softener system. They have been a great find!

  • Review 78 (2022-03-02 - Rating: 5)

    Bill was extremely knowledgeable about our Well system and went above and beyond to provide us a detailed explanation of what was going on in the system. He called the water lab to get details about past testing results. He put education above a sale knowing that a trusted reputation is worth its weight.They come highly recommended. We had such a great experience. Thank you Bill.

  • Review 79 (2023-10-03 - Rating: 5)

    Jeremiah and Nathanial were very professional and did a great job. They answered all our questions and they even wore booties in my home so as to not make a mess with their working boots!

  • Review 80 (2021-03-17 - Rating: 5)

    After getting quotes from 6 water treatment companies, Catherine from Patterson was the only person that was completely honest with us regarding our water situation. She was the only one to take the necessary steps to ensure that we were buying the correct water treatment unit for our house(water usage). Since then, we have purchased the yearly maintenance package, and have only had the most professional and knowledgeable reps come to our house to conduct water test and tank services. This is not a paid review! My wife and I can honestly say that they are THE above average water treatment company in the Monmouth/Ocean County area. Thank you Catherine!

  • Review 81 (2023-04-17 - Rating: 5)

    My experience with Pattersons water treatment has been outstanding. I have a had a different company taking care of the maintenance since I purchased the house and was ok with it, but when they couldnā€™t fix a persistent problem of bad smell in the hot waterI called on Patterson and the problem was fixed. I had the opportunity to use them a second time. Catherine was extremely efficient with setting the appointment and Bill came as expected and was very knowledgeable and delivered great service

  • Review 82 (2020-02-19 - Rating: 5)

    Our experience with this company has been nothing shy of excellent. We hired them for a water treatment problem / questions about our current system that have been problematic and they made a complex problem feel smooth and seamless. The are honest and above board, and will inform / help you to avoid overpaying for any service you need. The representatives of Pattersonā€™s Water Treatment Service have conducted themselves with the utmost professionalism and extended every courtesy possible to me and my family. Highly recommend! A+ service.

  • Review 83 (2024-07-17 - Rating: 5)

    Nathaniel was very knowledgeable and answered all my questions. I would highly recommend Pattersons!

  • Review 84 (2022-03-22 - Rating: 5)

    The Technician was friendly, prompt, informative, work was preformed swiftly, the work area was left very clean. I am extremely happy that I have chosen Pattersonā€™ Water Treatment, I only wish I found them earlier, but for sure they have me as a customer for the long haul.

  • Review 85 (2024-06-05 - Rating: 5)

    Service technician Jeremiah was very knowledgeable and helpful, answered all questions I had. Very satisfied with service today.

  • Review 86 (2020-08-27 - Rating: 5)

    We were experiencing water problems and were trying to locate a company that was knowledgeable enough to address the problems. Then we received an advertisement in the mail from Pattersons Quality Water. When we contacted them, we were informed that Pattersons Quality Water is a family owned business. The owner, Catherine, and her daughter, Emily, were readily available to answer our questions and address our concerns. The staff were very professional and courteous. The technician, Billy, is very knowledgeable and he took his time to explain the water tests results and provided options to resolve the water problem.Billy and Dylan installed a new water softener system for us. The installation was done professionally and skillfully. We were very pleased with the results. Finally, we have an updated water softener system providing iron free, clean, clear, light water with better pressure. Our family is very happy and pleased with the results.Dylan returned two weeks later for a follow up service. He did a thorough check of the newly installed water softener system. The test results were in very good standing. Dylan made sure that all our water problems were resolved and all our needs were met.Pattersons Quality Water was able to resolve our water problems in a professional and effortless manner. They provided great customer service. Our experience with Pattersons Quality Water has been excellent. We highly recommend Pattersons Quality Water for your water treatment needs.

  • Review 87 (2020-07-07 - Rating: 5)

    Very pleased with this company. It started with my initial phone call to them. The woman on the phone (I believe she was the owner), was more than happy to answer all of my questions, and the technician that came to my house, was extremely professional and knowledgeable. Would absolutely use them should I choose to get a water softener system put in my house.

  • Review 88 (2020-07-13 - Rating: 5)

    Billy was on time and was very forthright as far as the quality of my water. There was no pressure or sales tactics, and he took the time to explain everything to me. The company confirmed all appointments and they were extremely nice over the phone. Excellent experience!!! A++++

  • Review 89 (2023-09-13 - Rating: 5)

    Jeremiah Rodriquez serviced the system in a timely manner. We have used Pattersons Water for the last 15 years and are very pleased with the quality of work done

  • Review 90 (2024-02-15 - Rating: 5)

    Pattersonā€™s service was outstanding. They confirmed the appointment and time, the day before and day of reconfirmed and they were on time.Billy our technician was knowledgeable and courteous. He took the time to explain things about the equipment being installed and how to maintain it.During these time he kept his Social Distance but still maintained a Perfessional posture.I will definitely use Pattersonā€™s in the future.

  • Review 91 (2024-01-10 - Rating: 5)

    Luc was here today , we were having an over abundance of iron in the rust treatment tank. He was truly professional and really was extremely thorough and completing in his work . Nice as pie too ! We have been using Patterson since day one . Katherines team gives it everything they have on every end, Mgmnt, Admin, Dispatch, Sales, Technician. This is a true Role Model Company folks, dont use anyone else! My wife Diana Loves these guys, you wont be sorry folks, at all !!! Steve , Jackson

  • Review 92 (2021-02-04 - Rating: 5)

    Very friendly service! Catherine is very kind and helpful! She took the time to explain everything we needed and did not try to force anything extra. The technicians were very cordial and friendly. They did the job and left everything very clean! They also explained that we may want to update another part and said they would request that we receive a quote. Great service and completely satisfied!

  • Review 93 (2021-03-23 - Rating: 5)

    Absolutely the best around!! First off let me start this by saying I am so glad to have come across Pattersons Water Treatment. So here I go this will be a long one. I called Pattersons by mistake actually, I was looking for a water testing company for CO Inspection for my home. I spoke to Catherine who recommended another company and advise they only treat the water in the case that you need it. So I did just that, added bonus I received a discount for the water test because I told them I was recommended! So fast forward, unfortunetly needed treatment. So back to Pattersons I go, Pattersons came out and advised me. They were so knowledgeable , kind and nice. We are new to the well water and water treatment world and they took there time to educate us but not being pushy what so ever. So I decided to change out my system and go with a slightly better one then what I originally had there. I called and got the first appointment available. Catherine already knew my situation at this point and that I would have to retest and this is pretty much holding me back from moving in. Come to my surprise Friday I received a call that theres a Monday opening if I would like to take that! Clearly we jumped on it and my new system is up and running. I just wanted to say how thankful and glad I am to have come across Pattersons. Im very big on customer service because its almost not existent anymore in todays world. Companies dont seem to care anymore. The fact that everyone was super friendly, understanding, took their time to speak to us. We did not feel rushed or pushed, or ripped off at any point. Best of all to receive a call that we can be move our appointment to an earlier day in the week was the icing on the cake. If you want quality service and the best around do yourself a favor and call Pattersons, they are honest, and caring and they have new customers for life. Thank you so much!!

  • Review 94 (2023-02-13 - Rating: 5)

    Luc was amazing, caring and gracious with his time and knowledge. Luc was scheduled to treat our water filtration system however he noticed a leak within our tank that needed to be replaced and he did so timely and graciously leaving our home only when everything was up and running again.Thank you Luc and the entire Pattersonā€™s team!

  • Review 95 (2020-09-10 - Rating: 5)

    Have been using Pattersonā€™s for longer than I can remember - perhaps 15-20 years. They installed our current system and have been keeping it up wonderfully. Owner is very responsive and the technicians are knowledgeable, on time, and friendly. I recommend them unequivocally.

  • Review 96 (2021-02-23 - Rating: 5)

    I just moved into a new house that has well water and I have very understanding how the system works. The technician came out who was super friendly explain the whole entire system from A to Z left me with a very good understanding of what my responsibility as a homeowner needs to be to maintain and monitor my water purifying system. Absolutely amazing serviceI will be using Pattersonā€™s water treatment for all my water treatment needs.

  • Review 97 (2021-06-28 - Rating: 5)

    Pattersons Water Treatment Service is the experienced team that solved my well issue in one trip. They accommodated my urgency, knew exactly what was needed and communicated date, time and name of tech of expected service.From initial phone call to completion took a day.My only regret, I didnt call them sooner.

  • Review 98 (2023-07-07 - Rating: 5)

    Pattersonā€™s are the best!! They have, fast service, friendly workers, all questions answered, and they are always on time with their appointments. Service and prices are great! I give them a big thumbs up!šŸ‘šŸ»

  • Review 99 (2020-02-05 - Rating: 5)

    We have used Pattersonā€™s for 7 years and they are consistently amazing! They are always honest. I never ever feel like they are trying to make money over helping us. They are always prompt and so friendly. They will answer any questions and explain everything so well! Donā€™t bother using anyone else !

  • Review 100 (2023-12-07 - Rating: 5)

    The best water Iā€™ve had in years. So professional. From the rep who came to our home, the office staff, the installers and the ownership. Five stars.

  • Review 101 (2024-02-29 - Rating: 5)

    I have been depending on Pattersons Water ever since moving to Jackson 10 years ago. They have always been on time, reasonably priced, friendly and courteous. Would definitely recommend them.

  • Review 102 (2021-05-05 - Rating: 5)

    I thought the company was highly responsive, very knowledgeable and extremely professional. I wouldnā€™t hesitate to refer them or use them whenever needed. I had a fantastic experience and will most definitely have them on speed dial for any water issue!

  • Review 103 (2024-03-29 - Rating: 5)

    Nathaniel was very professional, very quick with replacing the faulty salt alarm and kept the work area clutter free.

  • Review 104 (2024-11-30 - Rating: 5)

    Everyone from the office staff to Luc the serviceman were very nice courteous and professional. Luc did a great job servicing the system and explained how everything works in great detail.

  • Review 105 (2019-12-16 - Rating: 5)

    Pattersons is a great family owned business. Catherine and her staff are very professional and honest. Always available to answer any questions. We have dealt with other companies and there is no comparison. Patterson will be the only company servicing our water from this point forward!

  • Review 106 (2024-06-26 - Rating: 5)

    Came when they said they would, courteous and professional technician and quick, what more can you ask.

  • Review 107 (2020-07-09 - Rating: 5)

    When a Company stands by what they say and represent, I respect that and take pride in the Company and the individuals representing the Company. Punctual, calling a day before of our appointment and texting me the day of arrival ahead of time, might seem a small matter, but in my book its a BIG THING. Ben installed our unit and was on time, courteous and polite. I would not go any further if you are considering such a system for your home or a Company. You will be delighted and stress free by doing business with this Company. Many thanks Patterson s Quality Water.

  • Review 108 (2023-04-12 - Rating: 5)

    Pattersons Water was awesome. Prompt and thorough. Luc explained what he was doing every step, and things that I will need to do as I move forward and what to look for in the water. Excellent experience!

  • Review 109 (2021-01-29 - Rating: 5)

    Amazing service from beginning to end. I first inquired about a problem I was having at home and I received an amazing response right away that detailed why I was having the issue and how to fix it. I was also able to schedule services for the next day to fix the issue. The work that was done was completed quickly and the technicians were professional and extremely helpful. Highly recommend!!

  • Review 110 (2019-06-26 - Rating: 5)

    Very professional, knowledgeable and friendly. Had rotten egg smell in our well water. Used two other companies that got the smell to go away but it quickly came back. Hired Pattersons more than four years ago and the odor has not returned. In addition, they identified a problem with my pressure tank that helped me avoid a disaster. Great family business.

  • Review 111 (2020-12-17 - Rating: 5)

    Paterson Water was Professional, polite, knowledgeable, and understanding! I am so grateful for them. They assisted me with all my water and well needs. I highly recommend them. It is unusual to experience such excellent customer service these days!! Thank you!!

  • Review 112 (2022-12-01 - Rating: 5)

    All the other companies said there was not a system on the planet to get rid of all the iron in our water. Pattersonā€™s came out and assured me they could do the job and they did the job. Very nice people to deal with.

  • Review 113 (2024-03-01 - Rating: 5)

    Nate was very professional. He explained the product and assured me if their are any issues Patterson will make it right.

  • Review 114 (2025-01-02 - Rating: 5)

    Great work answers all questions

  • Review 115 (2024-08-20 - Rating: 5)

    Jeremiah arrived on time resolve the issue in a very timely manner clean the area up. Very happy with the job.

  • Review 116 (2020-02-06 - Rating: 5)

    Great company! very affordable, helpful and knowledgeable. we found out that our water is good in minutes. we would definitely recommend this company for your water testing. Our technician was Billy.

  • Review 117 (2023-05-05 - Rating: 5)

    Luc was very knowledgeable, friendly, and helpful when he came. Checked my water quality and was helpful giving me types of options that suit my homes needs.

  • Review 118 (2022-03-25 - Rating: 5)

    Patterson is your trusted water treatment specialist. Honest reliable and knowledgeable.They offer salt delivery and put it where you want it!Techs are neat and polite too.

  • Review 119 (2020-04-16 - Rating: 5)

    Pattersons water treatment is an excellent resource for all your water treatment needs. The people are very professional and pleasant and they follow up with and stand behind their product. I am very pleased that I choose Patterson water treatment for The purchase of my water conditioner and reverse osmosis water purifier. Thank you Pattersons I

  • Review 120 (2021-03-05 - Rating: 5)

    Patterson Water is AMAZING!! We feel like we are living fresher than the 4 seasons! The water has a zero chlorine smell and the install was seemless! Highly recommend this company! They are so professional and so thorough!

  • Review 121 (2024-08-15 - Rating: 5)

    Jeremiah was very helpful and informative, a pleasure to work with

  • Review 122 (2020-06-19 - Rating: 5)

    Sometimes, but not very often , a company meets your expectations. Situations like this though are of the rarest. Exceeding the aforementioned expectations. They know what they are doing, do what they say they are going to do, explain it all, are thorough, and offer a fair price. You get what you pay for and here I paid for perfection and customer satisfaction. To all the folks over at Pattersons . Thanks!

  • Review 123 (2024-03-12 - Rating: 5)

    Catherine and her team are professional, fairly priced, prompt and talented. Highly Recommend.

  • Review 124 (2022-01-21 - Rating: 5)

    Very happy with our softener upgrade. Your installers were professional, courteous and friendly. The job was well done. Thank you !!

  • Review 125 (2022-07-29 - Rating: 5)

    Ive never experienced help like this. I had an issue with water system at my home and the young lady on the phone was very knowledgeable regarding well water systems and told me what to check and she was right. Its fixed and Im extremely grateful.

  • Review 126 (2020-09-28 - Rating: 5)

    After a number of high estimates from nearby water companies, some who used high pressure tactics. Patterson Water installed a water conditioner for $800.00 less than any other estimate. My water passed the strict Ocean County water test with flying colors. Great people, Great company, Great price.

  • Review 127 (2023-08-22 - Rating: 5)

    Great service, very professional and on-time! Jeremiah is incredibly personable and knowledgeable - let him know we said thanks!

  • Review 128 (2022-11-14 - Rating: 5)

    We have used Pattersonā€™s for many, many years for a reason. They are very knowledgeable, fair, and responsive. It doesnā€™t hurt that all of them are really nice people.

  • Review 129 (2023-06-29 - Rating: 5)

    Easy to order, delivery was scheduled, payment done on-line. even filled machine downstairs before leaving. Cant think of anything else to make it easier on the customer. Thanks

  • Review 130 (2021-12-28 - Rating: 5)

    Catherine is an expert in her field and a true professional.She answered any question I had and was quite patient. Al and Adam installed our filtration system without any issues were knowledgeable in their trade.

  • Review 131 (2024-11-07 - Rating: 5)

    Very helpful and informative. Would recommend.

  • Review 132 (2020-02-11 - Rating: 5)

    Our company Central Jersey Security Cameras in freehold has been using Patterson for the past 2 years and we are very pleased with their services. Ben has been to us more then once. he is always neat clean and extremely professional , Ben always takes the time to explain what we need and why we need it.

  • Review 133 (2021-04-19 - Rating: 5)

    We highly recommend Pattersonā€™s water company. After getting several estimates, Patterson was by far the most reasonable. Every person I spoke with was professional, honest, and thorough. We are extremely satisfied!

  • Review 134 (2021-03-07 - Rating: 5)

    The company is very professional, family-owned and was the only company (out of 3) that actually tested my water before recommending a water conditioning system. Their recommendation was based on actual facts and science; I really appreciate that.

  • Review 135 (2024-12-20 - Rating: 5)

    Amazing, efficient and professional service!

  • Review 136 (2022-10-20 - Rating: 5)

    Pattersons Water Treatment was amazing to work with. Luc was a excellent technician and very knowledgeable. He explained everything he was doing.

  • Review 137 (2022-06-17 - Rating: 5)

    Super knowledgeable and professional! Billy came to our home to test our water and was super helpful! Adam installed our water system and answered all my questions! Highly recommend!!

  • Review 138 (2021-06-21 - Rating: 5)

    Wonderful experience. Estimate and installation was performed very quickly. Price was extremely reasonable. Technicians are super friendly and helpful. I highly recommend!

  • Review 139 (2022-10-21 - Rating: 5)

    Patterson Water is top notch! Highly recommend! Very fast response, and I as able to get my issue resolved in a very timely manner. I would recommend to anyone!

  • Review 140 (2024-02-26 - Rating: 5)

    Jeremiah Rodriguez was very professional & very courteous!Highly recommend Pattersonā€™sThank you

  • Review 141 (2024-11-18 - Rating: 5)

    Always a good job, and on time. Thanks.

  • Review 142 (2020-02-25 - Rating: 5)

    Great service and very knowledgeable technician. Billy took his time to really explain the results of the water tests and laid out my options clearly. I would highly recommend this company!

  • Review 143 (2023-01-17 - Rating: 5)

    The employees both in the office & Service Technicians are great! Very friendly, knowledgeable, & efficient. I highly recommend Pattersons.

  • Review 144 (2023-12-14 - Rating: 5)

    Best customer service and professional technicians who are honest and willing to work with you. Highly recommend Steve, thank you!

  • Review 145 (2023-08-30 - Rating: 5)

    They go above and beyond every time. Been using them for years. The service just gets better each time. This company should be the model for customer service. Awesome as always.

  • Review 146 (2023-06-29 - Rating: 5)

    Catherine and crew delivered salt, serviced saline tank, cleaned and sterilized equipment. Service call was efficient, with no resulting issues. Water tastes better too!!!

  • Review 147 (2021-01-18 - Rating: 5)

    The service was amazing and he got to the bottom of my water problem right away without any gimmicks. My advice to anyone who needs their water treatment service to go with Pattersons water treatment.

  • Review 148 (2023-03-15 - Rating: 5)

    Always very satisfied with Pattersonā€™s service. Very thorough and stand behind their work. The technicians are very polite!

  • Review 149 (2021-12-20 - Rating: 5)

    Luke was great!! Thanks so much, he was very informative and took his time explaining the process. Looking forward to many years of your servicesDave Mishler

  • Review 150 (2022-11-17 - Rating: 5)

    I have never been disappointed with Pattersons. They go out of their way to explain things, are incredibly honest and have a great work ethic.

  • Review 151 (2022-12-30 - Rating: 5)

    Great job!!! I am in the hospital and your staff rushed to our house when those at home detected an issue. They quickly fixed the issue professionally.

  • Review 152 (2022-11-30 - Rating: 5)

    As a homeowner i prefer dealing with a family run business like patterson water you get treated better they installed a completely new water filtration system so much better than the old one at a very reasonable price billy the lead technician did a outstanding job with the installation in a very tight space and took time to explain the new system to me i highly recommend this company

  • Review 153 (2022-03-29 - Rating: 5)

    Great Srvc technician was on time and did complete srvc and check of all equipment Pattersons is a top quality company and I highly recommend them.

  • Review 154 (2019-10-05 - Rating: 5)

    Knowledge, reliable, fair...all you can ask for in a company! Thank you for your service! We will be calling you again to maintain the water system on our home and would be happy to refer friends and family!

  • Review 155 (2025-01-10 - Rating: 5)

    Very thorough and clean. Respectful of the homeowner and of property. A great worker!

  • Review 156 (2024-02-05 - Rating: 5)

    Stephen was very professional. I appreciate his genuine honesty and good work

  • Review 157 (2022-03-21 - Rating: 5)

    Luke was excellent. Clearly knew what he was doing and took his time and explained everything to me. Great experience all around with this company.

  • Review 158 (2023-09-18 - Rating: 5)

    Best service! Highly recommended for all your well and plumbing needs!! They are the Best in the business!!

  • Review 159 (2024-02-15 - Rating: 5)

    Catherine was very knowledgeable and a pleasure to deal with... Highly recommended.

  • Review 160 (2024-01-10 - Rating: 5)

    Great service. On time and professional. Quality work and reasonable prices.

  • Review 161 (2024-12-21 - Rating: 5)

    Great job and professional!

  • Review 162 (2022-04-12 - Rating: 5)

    Great service!I called them and asked questions.They were knowledgeable and accommodating.I will call them again moving forward.Letā€™s not forget the most important thing, they return calls. Thank you

  • Review 163 (2024-07-18 - Rating: 5)

    Only company I trust for water purification needs at my home. Service is fast and friendly.

  • Review 164 (2021-02-24 - Rating: 5)

    Professional and friendly Technician. Provide honest and detailed evaluation, and do not try to sell you anything you donā€™t need. Definitely recommend them and will use them for any future needs.

  • Review 165 (2024-10-30 - Rating: 5)

    Always great service!

  • Review 166 (2022-06-15 - Rating: 5)

    Amazing service. Everything was done as promised. I recommend Pattersonā€™s to everyone. Thank you very much for your fast and professional service.

  • Review 167 (2024-05-31 - Rating: 5)

    Outstanding service from start to finish! We highly recommend there service!

  • Review 168 (2021-07-21 - Rating: 5)

    Great service and experience. Family run, local business with the best quality customer care. Pattersons water has a customer for life!

  • Review 169 (2020-01-20 - Rating: 5)

    Quality ,knowledgeable and helpful!Immediate service and a pleasure to deal with in this day and age of service people who march to their own drumbeat! Extremely pleasant and professional .

  • Review 170 (2021-08-27 - Rating: 5)

    Absolutely awesome company!!!!! We have been using Pattersonā€™s for several years now and they have been great to deal with. Everyone there is extremely nice and helpful. The techs are very knowledgeable and take the time to explain things and answer whatever questions you have. Itā€™s so great to have a company we can trust 110%. Definitely give Pattersonā€™s a call if you need any water filtration systems.

  • Review 171 (2023-05-26 - Rating: 5)

    Always a great experience dealing with Pattersonā€™s knowledgeable service and sales teams. Thanks again for all you do!

  • Review 172 (2024-10-21 - Rating: 5)

    Always great communication and service!

  • Review 173 (2023-07-12 - Rating: 5)

    Quality service, professional, knowledgeable and friendly. We are very happy with Patterson Quality water.

  • Review 174 (2024-05-30 - Rating: 5)

    Water softener service. Excellent service and workmanship at a fair price.

  • Review 175 (2024-04-02 - Rating: 5)

    First class professional who made me feel very comfortable and explained everything in detail

  • Review 176 (2023-04-13 - Rating: 5)

    Dependable and kind. Very experienced and have kept my water treatment system tip top for almost 30 years.

  • Review 177 (2023-04-25 - Rating: 5)

    Quality work done by very professional staff ! Luke was friendly , courteous and Knowledgeable ! Highly recommend

  • Review 178 (2019-10-22 - Rating: 5)

    Nice guys installed my softener water answer all my questions! And great customer service. Very happy with them free estimate and freet test water!!šŸ¤©

  • Review 179 (2022-04-26 - Rating: 5)

    Luc was prompt and professional. Paterson was able to get him out within a day to address our issue. Thanks!

  • Review 180 (2024-10-02 - Rating: 5)

    Pleasant and professional thank you

  • Review 181 (2019-08-17 - Rating: 5)

    Extremely impressive company! Family owned and very honest. Excellent service and remarkable knowledge! I am a customer for life!

  • Review 182 (2021-07-14 - Rating: 5)

    The service is great.Your tech is a great guy.If the water passes next week I will be very happy.

  • Review 183 (2024-02-09 - Rating: 5)

    Nathan was very professional and thorough. Great experience!

  • Review 184 (2022-07-05 - Rating: 5)

    Everyone I spoke with was very nice and customer service was the priority. Highly recommend!Great products and service!

  • Review 185 (2024-05-18 - Rating: 5)

    Very knowledgeable and walked me through each step in what he was doing. Didnā€™t try to upsell me but gave honest feedback to keep system running great! Thank you

  • Review 186 (2021-01-09 - Rating: 5)

    Outstanding company in all facets...experts and professionals in every way...build the invaluable relationship thats a must as a homeowner...honest pricing for honest work

  • Review 187 (2023-01-25 - Rating: 5)

    I am very happy with Pattersons water treatment. All the guys are knowledgeable and nice. Highly recommend !!!

  • Review 188 (2023-06-28 - Rating: 5)

    Very friendly technicians excellent scheduling and Catherine the owner is awesome!

  • Review 189 (2024-09-27 - Rating: 5)

    Friendly, knowledgeable and efficient.

  • Review 190 (2020-09-15 - Rating: 5)

    Always a pleasure working with Catherine and her Pattersonā€™s Water staffThey are knowledgeable, kind and helpful. They deliver in more ways than one !!Thanks šŸ™

  • Review 191 (2020-02-26 - Rating: 5)

    Same day service!! Billy was very professional and knowledgeable and was able to help me. Definitely recommend Pattersonā€™s Water!!

  • Review 192 (2022-02-24 - Rating: 5)

    Technician was very polite and patient. He explained all results and answered all my system questions

  • Review 193 (2023-12-28 - Rating: 5)

    Steve was both knowledgeable & professional... highly recommend

  • Review 194 (2021-07-20 - Rating: 5)

    This place has been an amazing customer experience every time we call. Extremely knowledgeable, friendly, and top notch service.

  • Review 195 (2024-06-11 - Rating: 5)

    Reliable, competent, thorough, pleasant to deal with.

  • Review 196 (2023-09-21 - Rating: 5)

    It was a great experience. The technician was knowledgeable and thorough.