Tim Ferguson Plumbing Air & Electric

Photo of Tim Ferguson Plumbing Air & Electric

Located in Jackson, Tennessee

Address: 320 Sterling St, Jackson, TN 38301, United States

Phone: +1 731-202-7419

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Electrician
  • Heating contractor
  • HVAC contractor
  • Mechanical contractor
  • Air conditioning repair service

Photos

Comments

  • Review 1 (2025-01-06 - Rating: 5)

    Thanks for the excellent electrical job, Daniel! You did a good job connecting the industrial hood at the little coffee shop in Bolivar, if anybody needs any commercial electrical work done, here is the guy and the company to go! I highly recommend them!

  • Review 2 (2024-12-02 - Rating: 5)

    Juan and Christin did a great job installing a kitchen faucet. Juan advised us very professionally about the faucet in the bathtub. I highly recommend Ferguson Plumbing. We have been a customer for many years and are always very pleased with their work. I also recommend their membership club. It more than pays for itself with the discounts and the 4 yearly inspections.

  • Review 3 (2024-12-28 - Rating: 5)

    I appreciate Justins tenacity in getting our downdraft range successfully installed. It definitely was a challenging job, especially with the countertop cutout being a little too narrow. Justin even helped put the old range on the curb. Thanks for your hard work and expertise.

  • Review 4 (2024-12-04 - Rating: 5)

    I went to another company and they said I needed a new system. I called Tim Ferguson to have someone come out for a second opinion and Richard came and looked everything over. Turns out my system is running fine and no new system is needed at this time! Saved me from spending $10k from buying a new heater! Thanks Richard! I am definitely switching companies for future issues!

  • Review 5 (2024-09-25 - Rating: 4)

    I very highly recommend Fergusonā€™s. Used plumbing & electrical crews. Both were very professional that came out. Especially Daniel, very caring that his job was done to our satisfaction. That impressed us. Cleaned up any mess that was made. Will always use their services.Thank You,The Chapmanā€™s

  • Review 6 (2024-12-06 - Rating: 5)

    Service technician was early and willing to wait on me as i had to leave from work. He promptly was able to diagnose, verify, and fix the issue within an hour. Was very personable and knowledgable and would def contact them again should the need arise

  • Review 7 (2024-12-04 - Rating: 5)

    Richard did a great job! He was efficient and professional as well as friendly!

  • Review 8 (2024-10-21 - Rating: 5)

    Im a blind homeowner. I found Richard, as well as the other specialists who visited our home today, to be professional, helpful, and able to explain things in an easy to understand way. My wife and I both enjoyed the service we received today and have become members of the club they have.

  • Review 9 (2024-11-15 - Rating: 5)

    Richard was thorough and professional in conducting our fall/winter inspection and installing our new thermostat. He found some issues that needed to be addressed and took care of the more urgent ones today. We are very pleased with his friendly manner, attention to details, and HVAC knowledge.

  • Review 10 (2024-11-20 - Rating: 5)

    Very professional! Got right to work. Kept us informed with the problems found with our heating unit. Very polite and kind.. He wore his boot covers without asking!! Awesome service!! Thanks

  • Review 11 (2024-08-07 - Rating: 5)

    Tim Ferguson Plumbing Air & Electric is the company to call. The office staff is always courteous and they listen. Roger and Kelly came to my house three times to help me with problems Iā€™m having with a new HVAC system put in by another company. They have always been on time. They have been courteous and very professional. They are very thorough and communicate well. If you need help with your plumbing, air or electric, call Tim Ferguson Plumbing Air & Electric. They are the best.

  • Review 12 (2024-10-02 - Rating: 5)

    We were very pleased and satisfied with Brandonā€™s work performance. He did an excellent job for us. So if any future problems, we would like for him to do our service!!!

  • Review 13 (2024-11-20 - Rating: 5)

    Justin gave top notch service. He was very knowledgeable about the problem and informed me about the service he would be performing. He also let me know about the other options and services the company provides. Everything is working fine.

  • Review 14 (2024-08-29 - Rating: 5)

    I had scheduled for a 10am appointment. BJ and Cole got here early, assessed the problems and got right to work. They were quick fixing the couple of items I needed fixed. Im still thanking God! These young men are an asset to that company. Thanks again guys.

  • Review 15 (2024-11-07 - Rating: 5)

    From the quick scheduling, to the knowledge of Justin to the politeness and expertise, we.couldnt.be happier. Their warranty program is amazing, and now we are having them do more work. Very impressed.

  • Review 16 (2024-06-17 - Rating: 5)

    Excellent work from these guys! Brandon came and installed a new hot water tank for us a couple weeks ago! He was incredibly knowledgeable and showed skill! We also had Brandon come back out this past week to do additional work for us regarding a drain pipe and once again his customer service and skill were remarkable! We are always very happy with the quality of his work! He always takes the time to make sure that the job is done correctly and quickly!

  • Review 17 (2024-11-13 - Rating: 5)

    I am extremely pleased with their service. Richard was great! He throughly inspected my unit and found the problem. After he explained what he found he proceeded to repair the problem and insured that it was properly repaired.

  • Review 18 (2024-08-21 - Rating: 5)

    Justin was great . He explained everything in detail, what he was going to check for , what to do if he found anything wrong and what we needed to do . He is very knowledgeable and experienced . We had a problem with our central unit , he came out on 3 separate occasions and worked until he found the problem. He told us what was wrong and went right to work to fix it. He is definitely an asset to Fergusonā€™s . Very friendly and extremely polite. A nice man .Told us to be sure and call if we had any more problems.

  • Review 19 (2024-10-11 - Rating: 5)

    Richard and Justin installed a new heater in my house.There were some challenges initially to completing the job. And overcoming those challenges did take some time.But in the end, I am a satisfied customer!I have used the service of Tim Ferguson before, and if/when needed again, I will call on Tim Ferguson again!Thank You Gentlemen!

  • Review 20 (2024-07-17 - Rating: 5)

    This is the third time I have needed Tim Ferguson Plumbing. It just doesnā€™t always pay to use a handyman on every project, no matter the neighborhood recommendations, sometimes you need real experience plumbers. The first time we got a kid! He couldnā€™t be more than 12yro šŸ˜‰ but he was old enough to work there. It made me nervous when I saw how young he was but he was extremely professional and he fixed the problem in less that 15 minute. Mind you this was a problem several different handymen could not fix. Each time, at each visit, we have had the most professional plumbers come to our home; you can tell it is the standard with TFP. Each visit the problem was resolved with minor fixes that kept catastrophic instances from occurring. We actually had one guy come to fix ā€œthe problemā€ but he felt in his gut there may be one other thing to check before he got started and found his gut (years of experience) was right. He saved us tons of money by not doing the job he originally came to do. We ended up getting the membership package which immediately paid for itself on the first visit! Also, if youā€™re wise and have your A/C unit checked every year the membership package pays for itself in the annual check alone. I sound like they paid me šŸ˜† but in reality I paid them quite a bit. However, when you pay someone and feel you got your moneys worth then you donā€™t care what the cost is especially for a job well done; these days that is a rarity.

  • Review 21 (2024-09-13 - Rating: 5)

    When I met with Gauge and his apprentice they were very polite and respectful which I appreciate greatly. My bathroom fixtures were very old and I knew that replacing them was going to be difficult. Gauge worked very long and hard to complete the replacements I needed and I am very happy to have a working bathroom again. Both young men did good work and I recommend them highly.

  • Review 22 (2024-10-01 - Rating: 5)

    Had a great tech to come out and inspect and service both of my units. Richard was very knowledgeable about my units and told me all about my heat exchanger. Great guy definitely would recommend him

  • Review 23 (2024-09-26 - Rating: 5)

    Justin came on Saturday for an urgent AC problem and talked to us about everything keeping us well-informed the whole time. Did an excellent job with both the work and customer relations. Thank you Justin and Fergusen. We appreciate it!Had another HVAC issue this morning, but Shane can by quick and fixed the problem easily and very effectively. Great work! Kept me informed and showed me the problem and the repair with careful and friendly explanations the whole time. Very much appreciate it!

  • Review 24 (2024-09-12 - Rating: 5)

    Cole and BJ were very professional and efficient in the work done for me today. They explained everything done to me so that I would understand what they were doing. I would highly recommend Tim Ferguson for all of your plumbing needs...and ask about their membership!

  • Review 25 (2024-07-12 - Rating: 5)

    I definitely recommend Tim Ferguson Plumbing Air and Electric. I needed an electrician to disconnect power to an old shed today, and also replace an electrical outlet, and a light switch. They sent Kelly out to my home to perform the work. She walked me through each step in what would need to be done, and asked me if I had any questions along the way. Kelly got the job done as requested, and was very safe, courteous, and professional! Thank you!!

  • Review 26 (2024-11-18 - Rating: 5)

    We lost power in part of our home this morning. I called and the electrician was here by two, Justin was knowledgeable and so kind, he had us back up and going and we are so thankful for such quick service. ā¤ļø

  • Review 27 (2024-09-10 - Rating: 5)

    Kelly did a very thorough electrical inspection of my house - she is so professional and I hope Tim Ferguson will send her to do my inspection next year!Keep up the great work!

  • Review 28 (2024-11-20 - Rating: 4)

    Winston did a great job helping us with a leak under the sink and replacing a faucet for us. He was also right on time and called to let us know he was on his way.

  • Review 29 (2024-12-17 - Rating: 5)

    Michael is truly an asset to your company. He was professional, knowledgeable, personable and friendly. Thank you for sending him.

  • Review 30 (2024-10-16 - Rating: 5)

    Bj came out for a water leak in my bathroom. He did an amazing job fixing the leak. He was very respectful and very good at what he did. Very impressed with his work!

  • Review 31 (2025-01-01 - Rating: 5)

    On time and efficient. This was a very large job at my dental office. After years of repairing leaks, finally all of the old copper lines were replaced with PEX. They finished on time as promised. Thank you.

  • Review 32 (2024-08-21 - Rating: 5)

    Jared came by this morning to help me with my AC problem. Incredibly knowledgeable and outstanding work ethic. Saved me some money and diagnosed/fixed the problem quickly. Was a pleasure to have him. Because of Jared, I will continue to get all of my plumbing, air, and electric needs from Tim Ferguson. Thanks, again!

  • Review 33 (2024-11-16 - Rating: 5)

    Daniel was my electrician from Tim Fergusen. Exceeded my expectation! Show up when he said he would and called to let me know he was done. Great job!!

  • Review 34 (2024-07-29 - Rating: 5)

    Cole and BJ came out and were able to diagnose our problem and get it fixed very quickly. They helped us pick the most cost-effective solution and were very kind and courteous. Would recommend!

  • Review 35 (2025-01-03 - Rating: 5)

    Technicians, very knowledgeable, Polite completed Job thoroughly and clean with exceptional detail and Very quick service Appointment response.

  • Review 36 (2024-06-26 - Rating: 5)

    We have always received great service from the professionals at Tim Ferguson Plumbing Air & Electric. Today Justin arrived quickly and fixed the AC and an additional electrical problem. He was very professional and explained what needed to be done with an accurate quote before beginning.

  • Review 37 (2024-10-09 - Rating: 5)

    Mason and his partner Juan had done work for new twice. Mason did work alone today. Although he young, heā€™s very knowledgeable and very respectful. He and his partner are A1 in my book.

  • Review 38 (2024-12-04 - Rating: 5)

    Daniel did a exalant electrical job for me explaining everything he did .I recaman him for any job . He is great person .Tim Ferguson Electric is lucky to have him working for them. By

  • Review 39 (2025-01-03 - Rating: 5)

    WONDERFUL PEOPLE. VERY HELPFUL AND GREAT ATTITUDES. KELLY WAS AMAZING AND DID A FANTASTIC JOB. WILL DEF USE THEM IN THE FUTURE.

  • Review 40 (2025-01-02 - Rating: 5)

    Juan did an excellent job. Highly recommended his services, thank you.

  • Review 41 (2024-06-17 - Rating: 5)

    All the associates at Ferguson were excellent in every step of HVAC service and installation. A special thank you to Stephen Eaton in follow-up of a few items after installation to make things run perfectly. I would highly recommend Ferguson Plumbing, Air & Electric!

  • Review 42 (2024-08-14 - Rating: 5)

    BJ and Cole came on time and solved my shower issue quickly. I really appreciate how professional and helpful they were. I will definitely use Tim Ferguson Plumbing next time I need help!

  • Review 43 (2024-06-19 - Rating: 5)

    Steven came out and did some plumbing work for me and he was very professional and did a great job. He took the time to make sure that I was happy with it and he even cleaned up the area after he was done! I will definitely be calling Tim Ferguson for all of my plumbing needs.

  • Review 44 (2024-08-13 - Rating: 5)

    Can not say anything better about this company! Mason and Juan were out to help me with my plumbing and did an excellent job with my install and helped with answering all my questions! Will be recommending to anyone who ever needs the help!

  • Review 45 (2024-06-29 - Rating: 5)

    Tim Ferguson is the go to for your heating and air needs! We came home to a 84 degree house and Brandi had someone out in no time to get it fixed for us! She was so kind and helpful in such a stressful time! So thankful for her and the young man that came out in the heat to fix the unit!

  • Review 46 (2024-11-20 - Rating: 5)

    Shane did an excellent job. He was very friendly, explained everything very well and gave great advice.

  • Review 47 (2024-11-19 - Rating: 5)

    Michael the plumber was great in the installation and Brian kept me informed as to the permit process. Highly recommend tim ferguson .

  • Review 48 (2024-10-16 - Rating: 5)

    Tim Ferguson Service is exceptional. Richard was informative, professional and He Answered our many questions.

  • Review 49 (2024-06-27 - Rating: 5)

    The service is excellent. I had an issue with my supply line and had to turn the water off. Thought I would be down for several days. I called the office and was back up in less than 3 hours at a price that was very affordable. Thanks Team Ferguson =).

  • Review 50 (2024-06-24 - Rating: 5)

    Very friendly and personable kept us up on what he was doing and why he was doing it. Gave us the best offer on available Service plan. All in all great experience and if I call again, I would ask for Chris

  • Review 51 (2024-09-17 - Rating: 5)

    Iā€™ve used Ferguson heating and air for years they have served my family Well..We recently used them again to put in a New system in our new home Absolutely great jobā¤ļøVery Informative and answered every question thank you all šŸ™

  • Review 52 (2024-10-08 - Rating: 5)

    Richard did a great job. Very thorough. Explained everything. Polite. Would be happy to have him back.

  • Review 53 (2024-02-27 - Rating: 4)

    Work was OK. But not completed on same day. Needed additional parts and parts house was already closed according to Winston. Said he would be back. Have not heard back from anyone yet to set up time to finish job. And by the way we signed up for a year contract thinking we were going to get quicker service and more reasonable prices. This has not happen the prices are outrageously high! We are not happy customers.Winston returned today and got all our work completed to our satisfaction. We are now pleased and happy customers. Thank you Winston.

  • Review 54 (2024-08-09 - Rating: 5)

    We needed several electrical things done in our home and called Ferguson plumbing and electrical. They sent Daniel and Dylan to do the work for us.They not only did amazing work they were very friendly, helpful, and efficient. They called to let us know when they were coming and didnt leave until we were satisfied with their work. I would not hesitate to call them again for anything. Very personable. And if we do need anymore work in the future,we definitely want Daniel and Dylan yo do the work. Thank you so much for everything!

  • Review 55 (2024-09-12 - Rating: 5)

    I love their work, they were fast and got the job done so I recommend them.Thanks to Cole and Bj I can use my bathroom again.

  • Review 56 (2024-09-21 - Rating: 5)

    Richard went above and beyond to help me when I had just returned from 3 months of military leave and came home to no air conditioning. Fast and friendly service!

  • Review 57 (2024-10-22 - Rating: 5)

    I would like to compliment the young lady (Kelly) for the job she completed at my home.She was very knowledgeable and professional. I give her 5 stars.

  • Review 58 (2024-04-23 - Rating: 5)

    Michael came out to inspect and found the most cost efficient rate for the job that I needed done. The very next morning Winston and Steven did a fantastic job with the service and in a timely manner! I definitely recommend ! 10/10

  • Review 59 (2024-12-06 - Rating: 5)

    Shane came out for my HVAC unit today and was awesome! 5 stars!

  • Review 60 (2024-11-05 - Rating: 5)

    Michael was promt, and answered all my questions. Set up appointment for the following week, so Im looking forward to getting the work done.

  • Review 61 (2024-11-21 - Rating: 5)

    Everyone I have worked with has been absolutely amazing. Highly recommend them.

  • Review 62 (2024-08-20 - Rating: 5)

    Had to get sidewalk dug up to replace old pipes. Cole and Brandon were very professional and informative and were very helpful!

  • Review 63 (2024-02-15 - Rating: 5)

    I have had toilet problems. Ferguson came out two times and fixed the line and it worked fine each time. This is the third time I have ghem come out for the same problem. They came out and had a different approach and fixed the problem. I feel like they have great success. There was no charge! They stand by their work. Because of this I have an electrical issue and I will be calling them. Their people are very courteous and respectful. Thanks again.

  • Review 64 (2024-05-02 - Rating: 5)

    Our experience has been great! It started with Bryan giving great customer service on the phone when I called. Winston, our technician was on time, polite, and very intentional in making sure he fixed our problem!

  • Review 65 (2024-06-19 - Rating: 5)

    Stephen eaton came out and looked at gas logs . Got them working. Professional as usual. He is one of the best technicians that has been at our house and always so helpful.

  • Review 66 (2024-08-17 - Rating: 5)

    Very pleasant and knowledgeable gentleman. Highly recommend Tim Ferguson to everyone with plumbing and electrical needs.

  • Review 67 (2024-09-03 - Rating: 5)

    Michael was here today and was absolutely excellent and fixed my issues in a timely manner and was awesome to work with! Thanks so much!!

  • Review 68 (2024-07-26 - Rating: 5)

    Richard was polite, and professional. He explained everything he was doing and made sure our system was running efficiently.

  • Review 69 (2024-06-16 - Rating: 5)

    Had an amazing experience with Richard Black. Prefessional and very kind. Got my AC up and running wonderfully after being without! Much appreciation to the tech and business.

  • Review 70 (2024-07-19 - Rating: 5)

    Jaylen went over and above! SUPER nice and polite young man. Our HVAC unit looks and runs like new.

  • Review 71 (2024-12-18 - Rating: 5)

    Tim was polite and very noligabable. He showed attention to detail.

  • Review 72 (2020-09-28 - Rating: 5)

    The lights in the long fluorescent fixture were blinking off and on and getting dim and bright again, so we decided to replace it with a LED fixture. Mason selected and acquired it for us, came, removed the old one and installed the new LED lighting. We love it and he has been so nice, professional and efficient. Thank you.

  • Review 73 (2024-07-23 - Rating: 5)

    1000/10 cant reccomend this company enough! The lady on the phone was easy to talk to and I felt like she actually cared about my issue and the service man Winston was very pleasant and went above and beyond!

  • Review 74 (2024-09-16 - Rating: 5)

    Brandon did an awesome job getting our water heater replaced. Thanks again for the prompt response and service.

  • Review 75 (2024-09-18 - Rating: 5)

    Fast, friendly, professional service and very reasonable prices. My new go to for plumbing and electrical needs. Both Juan and Mason were exceptional. I most highly recommend Tim Ferguson Plumbing, Air and Electric for all of your home repair needs.

  • Review 76 (2023-12-15 - Rating: 5)

    Daniel and Paul are absolutely amazing!! They were honest, respectful, and all around wonderful. I appreciate them both so so much!! Honestly, these are the best electricians and hands down the best company in Jackson!! If you want honest prices and a fast fix, then these folks are the absolute best!!!! Thank you!!!

  • Review 77 (2024-07-09 - Rating: 5)

    Richard arrived in the stated service window and provided outstanding service. He was very courteous and clear and did a great job.

  • Review 78 (2019-05-17 - Rating: 5)

    Great company. Lowest with comparable rates after getting estimates from 6 diff companies. Their employees who installed were wonderful, respectful and courteous employees. Did a Fab job and we are happily enjoying the Tennessee summer in style

  • Review 79 (2023-10-09 - Rating: 5)

    Most recent experience: Tim Ferguson comes through again. Fantastic job on our AC unit installation. A big shout-out to Stephen, Kein, Cody and Dwayne. Professional, friendly and thorough. Tim Ferguson FTW.Michael Flowers was amazing and it reflects the values of Tim Ferguson plumbing. Michael was honest, punctual and thorough with everything he did, right from the start. And how do I know that he was honest? He did a diagnostic analysis of our issue and he knew it was one of two issues. And when he figured out it was the much less expensive of the two issues, he told us about it even though he could have gone forward with the expensive option, waived the fee and made sure that we knew all of our options before fixing the issue for us quickly and professionally. He reflects the kind of service we look for in a company when we have plumbing issues. We were assured that he cared for us as his customers and that is something that we dont find very often in todays world. Thank you, Michael, and Tim Fergusons, we really appreciate it and look forward to future partnerships. We will also be recommending others towards you.

  • Review 80 (2024-11-20 - Rating: 5)

    Mason did a great job inspecting our gas log fireplaces.

  • Review 81 (2024-03-04 - Rating: 5)

    Had my HVAC inspection with Kein today, he did an excellent job finding small issues now that would have been costly repairs in the future, explained his findings, and made recommendations to address the issues. He was very courteous and knowledgeable, and I would happily work with him again!

  • Review 82 (2024-03-15 - Rating: 5)

    BJ Ray was awesome! Timely service, he was very helpful in explaining why toilet became a geyser of sewage when the washing machine drained. The problem was fix quickly and the impact of the work needing done was minimized. They did a wonderful job cleaning up afterwards. I would recommend Tim Ferguson plumbing, electrical & HVAC to all. Thank you šŸ™šŸ»

  • Review 83 (2023-10-18 - Rating: 5)

    Kein called before his arrival and was early to his appointment at our home. He was professional, friendly, and courteous keeping us informed about the repair process. We were in good hands. I highly recommend this company! We have always had superb workmanship, service, and quality!!

  • Review 84 (2024-04-21 - Rating: 5)

    They replaced my disposal and a couple leaky pipes. The guys were very nice, and did good work. They cleaned everything up when they were done. I highly recommend them!

  • Review 85 (2024-08-13 - Rating: 5)

    Excellent detail.I Was able to get a service appointment same day. Brandon was excellent!

  • Review 86 (2024-11-21 - Rating: 5)

    SHANE DID A AWESOME JOB OUR FIRST TIM MEETING HIM WE LOOK FORWARD FOR OUR NEXT VISIT

  • Review 87 (2024-07-30 - Rating: 5)

    BJ IS THOROUGH,RELIABLE AND HAVE NEVER SEEN ANOTHER PLUMBER OF HIS QUALITY. HE HAS AN ASSISTANT BY NAME COLE. HE HAS FIXED PROBLEMS OTHER COMPANIES OR PLUMBERS WERE UNABLE TO.ā€”ā€”-JAYAKUMAR

  • Review 88 (2023-09-11 - Rating: 5)

    A technician came to our home from Tim Ferguson Jackson to fix some plumbing issues. He was very nice and professional. Unfortunately that evening, one of the issues that was fixed caused water to back up into our bathtub. The on-call technician, Winston, came out to fix and unclog the problem that evening. He was very nice, professional, and made sure the problem was correctly fixed. He never acted like it was an inconvenience to come out to our home at 9 PM. He also didnā€™t charge us extra to come out and fix that issue. I definitely recommend Tim Ferguson Jackson for your plumbing needs! Thanks again Winston!

  • Review 89 (2023-08-26 - Rating: 5)

    I am very thankful that Tim Ferguson was able to address our water heaters issue. When it started making loud noises and pouring water into our garage late on a weekend night, we were almost at a loss. Even though the on-call repairman couldnt come for several hours, he was able to talk us through steps to get is through the night. The repairman (Michael) who came this morning immediately knew the problem and gave us all our options, costs, etc.The other two companies we called would not give us estimates to compare, so we called Michael back and he came right over. Even better, he was able to tell that the problem was actually much less costly to fix! He was fast, he was professional- more than that, he was open and friendly. He was honest and up-front with us in telling us about the (much!) cheaper repair, and then additionally referred us to Tim Fergusons membership program (which of course we signed up for).Michael spoke very positively of this company and his experience working for them, as well.Tim Fergusons Air and Heating really does seem to care about both its customers and its employees- something thats too rare nowadays.

  • Review 90 (2024-06-30 - Rating: 5)

    Ive trusted TF with heat, air and plumbing issues. I had an issue with my attic fan on a Saturday evening with a 105 heat index. They had it replaced by 10 a.m. Sunday morning.

  • Review 91 (2023-08-12 - Rating: 5)

    Air Conditioner went out in the middle of the night. Called Tim Ferguson first thing in the morning and they sent a technician out in less than an hour. After a short evaluation, Kein the technician immediately identified the issue and had us up and running with frosty air in no time. He was very polite, professional, and was great at explaining the issue. Would highly recommend him to anyone.

  • Review 92 (2024-06-24 - Rating: 5)

    Steven was professional, efficient, and friendly. I always request him as I have complete confidence in him and his work.

  • Review 93 (2024-06-26 - Rating: 5)

    Jaylen was honest about the condition of our unit rather than throwing parts at something that more than likely would have torn up again soon after

  • Review 94 (2024-06-14 - Rating: 5)

    Earlier this spring Daniel and Kelly resolved some longstanding and complicated problems with wiring and lighting on our deck and in the backyard. They persisted through a number of challenges to find the best solution and we are so happy with the result. Weā€™re grateful for the patience and skill they brought to this job. They went the extra mile to bring excellent service from Tim Ferguson. Thank you!

  • Review 95 (2024-02-19 - Rating: 5)

    Awesome company. Daniel and the rest of his crew were fantastic. They absolutely want to make their customers happy. Also, all of the staff in the office were a pleasure to work with.

  • Review 96 (2023-08-03 - Rating: 5)

    My experience with Tim Ferguson and Winston was phenomenal! From the plumbing diagnosis to clear straightforward estimates through work completion things were communicated every step of the way. Winston was courteous, knowledgeable and extremely helpful! Not to mention a trooper for working in the rain!

  • Review 97 (2025-01-01 - Rating: 5)

    Excellent service couldnt ask for any better

  • Review 98 (2024-08-19 - Rating: 5)

    Great they showed up quickly and were able to fix my leak in no time

  • Review 99 (2024-12-20 - Rating: 5)

    They did a very thorough job. Would recommend.

  • Review 100 (2024-09-30 - Rating: 5)

    Very knowledgeable, didnā€™t mind explaining their findings, and detailing a plan forward.

  • Review 101 (2023-06-26 - Rating: 5)

    Winston and Dillon were amazing for the service. Winston came out on Saturday and tried his hardest to get us up and running. Given the age of our home, i wasnā€™t surprised when it needed a second trip. But he brought out Dillon and they were both amazing and great at what they did to get our total blockage cleared. 10/10 would service with them again.

  • Review 102 (2024-06-14 - Rating: 5)

    Thank you Tim Ferguson Plumbing, Air and Electric for promptly sending your technician BJ out to my home. BJ was professional, knowledgeable, and curious. Once I approved the price he got right to work! I havenā€™t had anymore issues since.

  • Review 103 (2023-04-23 - Rating: 5)

    Ferguson is a great company and Dillon is the BEST!!! I am settling my parents house after their death and know absolutely nothing about contacting a plumber in a strange place with no one to ask for recommendations. After comparing when the plumber could arrive and reviews, I chose to use Ferguson. Dillon was dispatched and arrived when promised. He assessed the situation and was upfront about the emergency fee and any other fees that might be incurred. After a thorough job, 2 hours later he was finished and without making a mess! I hope the company knows the gem they have in Dillon. Donā€™t hesitate to call with all your plumbing needs!

  • Review 104 (2024-09-13 - Rating: 5)

    BJ and Cole are very professional and did an amazing job, Thank you

  • Review 105 (2024-08-14 - Rating: 5)

    Justin Murphy was excellent on answering questions and addressing all our concerns... Excellent Customer Service!!!!! Thanks Justin

  • Review 106 (2023-05-16 - Rating: 5)

    Mason was very polite and professional. He did a great job installing our new dishwasher, and he left our kitchen neat and clean. He even put the old dishwasher on the garage for us. When he finished, he asked us if there were any other plumbing issues or questions that he could help us with while he was here. I would definitely ask for Mason again.

  • Review 107 (2023-07-17 - Rating: 5)

    We cant say enough good things about this business. We had been without AC for 6 weeks after being lied to and ghosted by Greg Cooper HVAC. We called Tim Ferguson and Jaylen came out the next day to check the AC. He was very polite and professional and confirmed that our AC needed to be replaced. Our unit was 25+ yrs old. On that same day Zach came out and showed us our options and the next morning, Duane & Bill showed up around 8:00 to replace our entire unit. The service of these men and this company far exceeds what customer service is all about. We HIGHLY recommend them for all your AC needs. A very professional, honest company!!!!!

  • Review 108 (2023-08-22 - Rating: 5)

    Im giving the techs at Tim Ferguson 5 stars for doing great work!!!! Duane and Bill were on time to start the job, took there time completing the job, and cleaning up after their work. I would definitely recommend them for anyone needing a new system. Thanks Duane and Bill at Tim Ferguson!!!

  • Review 109 (2024-10-18 - Rating: 5)

    I recently had two different service calls. One for plumbing and one for electric. I couldnt have been happier with both. Justin came for electric and Winston for plumbing. Their service, workmanship were the best and also easily explained what the process was as they worked. Thank you both for excellent and timely work.

  • Review 110 (2024-08-28 - Rating: 5)

    Your electrician was great. She did everything that I asked and she was very professional

  • Review 111 (2023-06-13 - Rating: 5)

    Stephen and Chloe got us fixed up quickly and were very kind. We have a geothermal system that requires expertise and our technicians were very knowledgeable, efficient, and explained everything that they were doing. I would definitely recommend them.

  • Review 112 (2024-08-20 - Rating: 5)

    Great experience. I placed a call this morning after reading great reviews, and they initially fit me in for a later appointment ā€˜same dayā€™ but called again and was able to fit me in just a couple hours after the initial call. Kelly was amazing! A gem to the company. She took care of one electrical issue and consulted with me about another issue and took care of that too. Great with explaining the issue and worked well on timing. I will definitely use again and recommend to anyone in need of their services.

  • Review 113 (2024-06-28 - Rating: 5)

    Very professional people to do business with. Ive used there services for electrical, plumbing, and central heat and air issues that Ive had. I trust in there quality enough that I have a yearly checkup contract with Tim Ferguson. Give them a call, you will be pleased with there service.

  • Review 114 (2022-10-21 - Rating: 5)

    Heat went out thankfully early in the year but Tim Ferguson came out quickly. It took a week to get the unit but it was installed in an half a day. I could not tell they had ever been there except for the fact the house was warm. They were super nice and neat. Would recommend to anyone and I do.

  • Review 115 (2024-04-29 - Rating: 5)

    They called before the came big plus because I forget appointments sometimes, they where very careful not to track dirt through your my house and most importantly they diagnosed the problem and fixed it in no time.

  • Review 116 (2023-06-26 - Rating: 5)

    My unit went down on the hottest weekend of the year so far and Tim Ferguson was my first choice to call and did not disappoint. They had a tech right over and he was fast and very knowledgeable. Kein the tech really knew exactly where to look and got me up and running in no time!

  • Review 117 (2022-08-30 - Rating: 5)

    Larry and his helper showed up the same day I requested service. Both were friendly and very professional. Larry explained what had caused the leak and the repair needed. The work was done quickly and professionally. I have used Tim Ferguson Plumbing, Air and Electric for many years and will continue to recommend this awesome company! The only company I use. Thanks guys!!!!

  • Review 118 (2023-08-01 - Rating: 5)

    Everyone Ive ever spoken to is so friendly. All of the techs are great, but Winston went above and beyond to replace the toilet at my place of work 2 days quicker than we expected! You guys are great!

  • Review 119 (2024-07-18 - Rating: 5)

    Stephen did a fantastic job and took fantastic care of our hvac system!

  • Review 120 (2024-07-30 - Rating: 5)

    Thank you for your customer service and your attention to absolutely making certain that your customers are pleased with your work even if it means coming back to fix a problem.

  • Review 121 (2023-06-06 - Rating: 5)

    Their price quote was outrageous,as if to pad the price to discourage the job (that worked). The guy didnt close the crawl space when done and seemed bothered to have even been called out at all.06/05/2023*UPDATE*The office got in touch with me and looked further into my recent visit. After looking closer, it was determined that the quote was incorrect. Not only was my issue fixed, but I can say the company did go above and beyond to correct the unintentional error. The gentleman that was out was very professional and courteous, and he closed the crawlspace, too! I not only recommend this company, but I would recommend that if it doesnt seem correct, ask for a review, as it could be just a glitch šŸ˜€Thank you at Tim Ferguson for looking closer and for your professionalism.

  • Review 122 (2023-07-12 - Rating: 5)

    Recently Tim Ferguson Plumbing rebuilt a backflow assembly for me. Dylan was very professional and organized. He had a great attitude and resolved our issues. I would definately recommend Tim Ferguson Plumbing Air and Electric to any of my friends or family.

  • Review 123 (2024-06-17 - Rating: 5)

    Friendly, on time, and very professional. Thank you for your services, keep up the good work. Have a blessed day to you and your staff.

  • Review 124 (2024-09-18 - Rating: 5)

    Really nice and did a great job. Will use again if needed. šŸ™‚

  • Review 125 (2024-08-30 - Rating: 5)

    Richard did a great job! Fast and easy service

  • Review 126 (2023-07-20 - Rating: 5)

    They were running behind but kept me informed the entire time. Dylan was sent out to the house to fix a clogged drain that was causing leaks in my kitchen and did a great job. He was quick to know how to fix the problem. Highly recommend Dylan.

  • Review 127 (2024-08-26 - Rating: 5)

    Very professional as always. Explained in detail the problem and solutions. Always pleased with Tim Fergusonā€™s performance and service. Great employees.

  • Review 128 (2022-10-18 - Rating: 5)

    JEA couldnt light my floor furnace and said it needed repair on pilot light. I called Tim Ferguson last Friday, 10/14/22. I was so worried I would have to wait a week to get it fixed and it was turning super cold. The lady set me up an appointment for Monday 10/17/22. I was so relieved to get an appt so quickly! The guys showed up on time and worked really hard to repair my floor furnace. They had to go under the house and fix the problem with the thermostat. They were very polite and friendly. I appreciate the lady getting the appt for me so quickly and getting the heat going before the weather dropped to freezing temps. Thank you for helping me stay warm! You are so fortunate to have such hard working, knowledgeable, professional employees. Tell them job very well done. I will recommend Tim Ferguson to anyone that needs their service.J EmersonJackson, TN

  • Review 129 (2023-08-25 - Rating: 5)

    Dylan did an excellent job replacing our hydrants outside. He was very friendly & cleaned up his work area afterwards. I highly recommend Dylan & the Tim Ferguson plumbing crew!

  • Review 130 (2021-12-07 - Rating: 5)

    We were set for a new water heater, but when they came, they determined that we only needed a repair to the pipe! I will definitely call Tim Ferguson again if we have plumbing issues. All employees were informed and capable and friendly, from the people answering the phone to the people who came to the house. A great experience!

  • Review 131 (2024-07-02 - Rating: 5)

    Gauge fixed my shower and toilet. My seal was leaking on my toilet and the shower was leaking. Quick and efficient quality work.

  • Review 132 (2022-08-24 - Rating: 5)

    Technicians really care about their work, and the reputation of the company. Very professional, courteous, knowledgeable and most importantly customer satisfaction is at premium to their techs and their ownership. Would recommend them to anyone in need of their services, they will treat you as a valued customer, every time, anytime.

  • Review 133 (2024-02-13 - Rating: 5)

    Workers Ken and Duane carried out a review of my home heating system today. They conducted themselves professionally and finished the review in an expeditious manner.

  • Review 134 (2024-09-20 - Rating: 5)

    Justin was very professional and very good personality.

  • Review 135 (2024-12-24 - Rating: 5)

    Very good service. Good attitude,very personable.

  • Review 136 (2023-09-04 - Rating: 5)

    Very professional, I run an apartment complex and any time I have a plumbing issue they are my go to. Always on time very respectful. Winston came out today on a holiday and was in and out with in a hour. Very pleased

  • Review 137 (2024-06-06 - Rating: 5)

    Jaylen was very professional. He stuck around just to make sure everything was still working after he did all the diagnostics.

  • Review 138 (2016-09-02 - Rating: 5)

    Jeffrey Discus from Tim Ferguson came to my house for checks and repairs today. He was very professional, knowledgeable, and helpful. He was very clear about anything that needed to be done and why. He was happy to help me work through the right solution for my family. We were very well taken care off and would definitely recommend Jeff to anyone! He was also good with my little one who was at home with me. :)

  • Review 139 (2024-09-08 - Rating: 5)

    Excellent service, as always. Everyone is so pleasant and professional.

  • Review 140 (2023-06-15 - Rating: 5)

    They were quick to fix our air conditioning when it broke on Sunday. Thanks to Chloe and Stephen also for coming out to check on why the sound from the AC vent was loud too. Tim Ferguson always does a thorough job.

  • Review 141 (2022-09-16 - Rating: 4)

    Had problems with a sink that wouldnt drain in an upstairs bathroom and my auger wouldnt touch it so i had to call in the big guns. Sent out their tech BJ who got it squared away in no time flat. Was a little on pricey side but i cant complain as they priced the job and repaired it all in the same day. Definitely worth the money. Did a fantastic job!

  • Review 142 (2024-11-23 - Rating: 5)

    Winston was very efficient and kept us informed about what he was doing. Well done.

  • Review 143 (2022-02-11 - Rating: 5)

    Roger is very professional, yet easy to work with. Anytime we have electrical issues, we call and ask for him. The work is always done correctly the first time, so no need to call them back. I highly recommend this company.

  • Review 144 (2024-12-19 - Rating: 5)

    Kelly was very helpful and professional.She was very detailed with the quote and explained everything in great detail.

  • Review 145 (2020-10-09 - Rating: 5)

    I had a faucet installed a few weeks ago that wasnt working properly. Delta sent me replacement parts. They came this morning to replace the parts and now my sink is working like it should. Very happy with Tim Fergusons service and the guys who come out to work on my stuff. Always professional, friendly, curious, thorough, and a pleasure conversing with them. I learn something new every time they work on my plumbing and heating. Highly recommend them

  • Review 146 (2022-02-05 - Rating: 5)

    Mason Orr did an excellent job for us, I highly recommend him. He took care of a few toilet issues, including a leak that 3 other plumbers were unable to fix; gave us advice on a couple of sink problems & installed a new se of gas logs in my fireplace. He was knowledgeable, professional, efficient & neat. He answered our questions & cleaned up when he was done. Will be using this company again & will request Mason.

  • Review 147 (2024-08-29 - Rating: 5)

    They are the best and fixed it on a Sunday in no time Justin Murphy is a great guy and fixes the problem quickly

  • Review 148 (2024-12-08 - Rating: 5)

    The service provided was efficient and effective. Richard was knowledgeable, thorough, and kind.

  • Review 149 (2019-02-20 - Rating: 5)

    Ive had Tim Ferguson Plumbing Air and Electric out to my house numerous times in the last 4 years and their service has been excellent. One service pro in particular Stephen Eaton. Stephen has always been honest with me and made me feel very confident that the work he was doing (repair or general maintenance) was what was needed on my old heat pump. TF has gotten me a few more years than I expected from a 20 yr old system. They will be installing my new one and look forward to their service for the coming years. Thanks guys.

  • Review 150 (2019-05-03 - Rating: 5)

    Stephen Eaton came out to our house on Russell Road and did a very thorough inspection of our heating and air. In the 14 years we have owned the house, it was the best inspection we have ever had. He was very honest and detailed in describing the problems with our system. He pointed out all the necessary points with both the heating and air system. My wife and I were very impressed.Thank You Stephen for doing such a great job in helping us understand.

  • Review 151 (2022-09-15 - Rating: 5)

    Mike was great!! Not only did he take care of the drainage problem in short order, he told me how to prevent future trouble! He checked and double checked to make sure everything was good before he left. Hes another quality employee for your company!

  • Review 152 (2023-02-13 - Rating: 5)

    Tyler Simpson was very professional and informative. He was on time, explained things very well and went above and beyond! I will definitely use them again. Brian was a joy to work with on the phone as well! Thank you all

  • Review 153 (2021-10-22 - Rating: 5)

    Tyler arrived on time and was very friendly and professional. He explained what he was going to do, and when he finished, he advised what he had done and that everything was in good condition. I have been very pleased with Tim Ferguson, and their the employees who have serviced my equipment or handled installations.

  • Review 154 (2021-12-07 - Rating: 5)

    My repair guy was very knowledgeable on what was needed to be done. And he even told me of different options plans they had that was available to me to start a routine management on my system for a low amount monthly. That would give me additional discounts an serviced they had to offer. He was just amazing and I will definitely be calling them back to help me with other options when needed. And as promised he came right back to install the needed part for my electrical stove. He is definitely a keeper I will alway call on my favorite repair company.

  • Review 155 (2019-02-28 - Rating: 5)

    These guys did fantastic work, they even wore booties over their shoes to protect the floor.Stephen and Cody worked hard and smart, they didnā€™t take any breaks or waste any time, they just worked. They cleaned up the work debris so well you donā€™t even know they were there.My new A/C Heat pump works fantastic and Iā€™m glad I called this company for my heating & cooling needs.If you want it done professionally and correct give these guys a call.

  • Review 156 (2016-09-24 - Rating: 5)

    My A/C unit was not working. Steven Eaton came to my house. he was very professional. he explained everything that he was doing. step by step. he wore floor savors to protect my floors.he found the problem. had to order parts. he treated me with respect, not like a number. i called the office to request Steven to come back the next day to install bad part. he worked very hard.. took most of the day fixed my unit it works good.i would request him every time.when he started to leave. he explained all things he done. the unit was installed by Tim Ferguson co.it is still under warranty. it was no charge . i told him not to worry about dirt by back do . he cleaned it up anyway. very pleased with hole experience.

  • Review 157 (2022-08-20 - Rating: 5)

    Very professional service, from booking the appointment, to the call from my technician when he was enroute, to his on time arrival and professional repair! Highly recommend using Fergusonā€™s for your next repair. Prices are high but you do receive excellent customer service

  • Review 158 (2020-09-29 - Rating: 5)

    Jason the technician was very nice and on time. He wore his mask the whole time he was here and his booties for his shoes. He fixed my 220 plug and replaced (2) sockets. I used them last year and was very impressed with them. Thats why I called them again. I signed a 1 year maintenance agreement with them that was at a great price for some great benefits.

  • Review 159 (2022-08-26 - Rating: 5)

    We are very impressed with this company. They are very pleasant and friendly to deal with. They came out the next day after I called. Before they left made sure we were satisfied and asked if there was anything else they could do for us. They always called to let us know when they would be here so we didnt have to wonder! We would definitely recommend this company to anyone!

  • Review 160 (2021-11-20 - Rating: 5)

    From my initial call to Tim Ferguson to receiving my paid invoice email, the friendly, professional service was 5 star worthy. The plumber was very clear in his explanation of repair needed and costs. The job was done as described and charges were as stated.

  • Review 161 (2020-09-19 - Rating: 5)

    The office was very nice and timely assisting with my sewer concerns on a weekend with a quick appointment and letting me know when technician was in route. Philip the technician is very pleasant, mannerable, considerate, knowledgeable, experienced, professional and good stewart of time when assessing and remediating my current and future sewer problems (my house is 80 yrs old); answered all my questions before during and after without a short rushed responses; very helpful consulting about near-future land projects, new pipe trajectory, code, inspections, timelines and estimates. I will definitely keep Ferguson as my service. A few months ago they resolved i door plumbing appliance problems. Another time they came and walked thru a technical consult for new hvac ventless system in the garage and apt side. We then both agreed it was not in my best interest. I am going to request a full house electrical rewire estimate from their licensed electrical team in the near future. My confidence level in Ferguson services at this point has built and is strong at this time.

  • Review 162 (2015-07-08 - Rating: 5)

    Tim Ferguson is trustworthy and quick. My issues have always been resolved withing 24 hours - typically 12. Luke was courteous, professional, and knowledgeable about our issues. He gave us the breakdown of the repair in various ways and was willing to wait for my husbands approval. THANK YOU!

  • Review 163 (2021-07-17 - Rating: 5)

    Tim Ferguson is great! Our technician communicated with us promptly, arrived earlier than estimated for our time-sensitive issue, ND made sure everything was operational. We really feel taken care of!

  • Review 164 (2022-09-16 - Rating: 5)

    Tyler did an excellent job. He was very knowledgeable,professional and courteous Arrived on time and took care of the problem promptly. We appreciate Tyler and Tim Ferguson Plumbing

  • Review 165 (2022-02-25 - Rating: 5)

    As always, excellent service! From scheduling to completion, they always communicate every step. Quick and professional service. I use Tim Ferguson Plumbing Co. at all my commercial properties and have always been beyond satisfied!

  • Review 166 (2018-05-16 - Rating: 5)

    I had a motor go out on my outside unit around 9:30 PM on a Friday and called Tim Ferguson for help. Im a club member. Got a return phone call from Richard within 15 minutes and we talked about the symptoms. He gave me a couple of solutions and said he could head my way. After he arrived he checked the capacitor which had failed. Quick and inexpensive fix. Nope motor had also failed so both had to be changed out. Richard was very professional and we had good conversation. Finished up around 12:30 AM. Good job!!!! I highly recommend Tim Ferguson and being a club member!!! Club members receive discounts on service calls, parts and scheduled checkups to your home system (air, heat, plumbing, electrical, ect.) through out the year!!!

  • Review 167 (2023-05-22 - Rating: 5)

    Winston did an Awesome job !!! Very professional, personable and kind!!! Thank you !!! Tim Ferguson has been helping me for 13 years and will not go anywhere else.....AWESOME CUSTOMER SERVICE IN ALL AREAS !!!

  • Review 168 (2016-06-15 - Rating: 5)

    Super Professional. We had a new unit installed for our upstairs and there was a lot of work involved. They worked from 7am to 7:30 at night. They were very nice and I would recommend them to anyone. Justin, Cody, and Adam busted their tails and were still very professional by the end of a grueling 15 hour day in a hot attic. So thank you guys. We do appreciate your hard work and professionalism.

  • Review 169 (2024-06-17 - Rating: 5)

    Stephen is simply the best there is! He always does the best job and is so knowledgeable!

  • Review 170 (2017-01-27 - Rating: 5)

    Jon Creasy arrived upon my call to Tim Ferguson Plumbing, Air, & Electric on the basis of a water leak at the water main. He provided knowledgeable answers to my many questions. He was quick to find a solution to the problem at hand. After completing the work he cleaned up the work area nicely. I am very happy with the service that I was provided in the timely manor that it was handled.

  • Review 171 (2024-08-12 - Rating: 5)

    They were very professional, explained everything they did.Gave me my results. Thank you much.

  • Review 172 (2016-04-20 - Rating: 5)

    I recently had my spring check up done by Tim Ferguson pluming, air & electric-Jackson TN. The technician that I had Richard B was very nice, professional and on time. He called ahead of time to let me know when he was coming and like I said was on time. I am pleased with Tim Ferguson services, I have had to use them several times and each time the technicians are courteous, and very professional, and do an excellent job. I am part of the 4 seasons home comfort club which is an amazing deal I think.I would highly recommend Tim Ferguson plumbing, air & electric co.

  • Review 173 (2018-12-07 - Rating: 5)

    Justin M was so professional and respectful. He did a wonderful job doing my new electrical installations. He cleaned up after himself and made it like he wasnā€™t ever there. He is definitely an asset to the company and because of him, I will be using Tim Ferguson again. Awesome, awesome job. Thanks Justin M.

  • Review 174 (2024-06-27 - Rating: 5)

    Great service, Stephen showed up right on time and did great work

  • Review 175 (2022-02-22 - Rating: 5)

    We have used Tim Ferguson in the past and are so very pleased with how responsive they are. The technician called when he was on the way, was so very pleasant and promptly resolved the issue. Will definitely use again!

  • Review 176 (2023-04-17 - Rating: 5)

    Excellent experience with this company. On time, my plumbing Specialist, Mason Orr was very knowledgeable, helpful, friendly and answered all my questions. I would definitely use them again.

  • Review 177 (2019-06-13 - Rating: 5)

    Richard Black came to provide the seasonal service as part of my membership. Richard was very personable, professional, and thorough in providing me information about my systems. I appreciate the quality service and emphasis on customer satisfaction.June 12, 2019: Stephen Eaton came to provide seasonal service. He was informative, quick, and provided helpful suggestions to improve the functioning of my unit. Also, made me aware of the January 2020 regulation that R22 is going away. On this same day, at the recommendation of Stephen, I spoke with Zach Edwards regarding some possible options to replace the existing system in light of the anticipated 2020 change. As always, pleased with the service and information provided.

  • Review 178 (2016-08-18 - Rating: 5)

    We were very, impressed, with, Zach Edwards, and his, helper today. My husband called, about, our commode, continuously, running. They, arrived, within, an hour. Very professional, and fixed our problem, immediately. he even explained in, detail, about their Club Program, which, we enrolled in. We are new, to the Jackson area, and decided on them, from previous recomendations, from friends. We were not, disappointed. No mess to clean up, after them, as they put the booties, over their shoes. great service, today.

  • Review 179 (2016-05-19 - Rating: 5)

    Richard Black checked my A/C unit as part of the 4 seasons program. He was very professional and courteous. He found one part needing replacement. He took time to explain what it did and why it should be replaced and assured me that the A/C will work more efficiently and cost less this summer. Great job. Always satisfied with every tech that has been to my home. I recommend Tim Ferguson and especially their 4 seasons program.

  • Review 180 (2021-07-21 - Rating: 5)

    We had an arrival time of 8:00-10:00 a.m. and the technician was at our home at 7:45 a.m. He was polite, professional, and fixed our problem in a timely manner. We appreciated him putting shoe covers on before he entered our home. I highly recommend Tim Ferguson Heating, Air, & Electric.

  • Review 181 (2024-01-27 - Rating: 5)

    Outstanding service. Mason & Juan did an outstanding job. They were very professional and knowledgeable. Excellent customer service and support.

  • Review 182 (2019-05-30 - Rating: 5)

    Devan and Chance were great!! They explained everything so that we understood what was going on and what would need to be done to fix the problem. Our issue was very extensive and we would need a couple of days to fix the problem. They even talked to our insurance adjuster. Itā€™s not very often you find good people who care about you and not just money.

  • Review 183 (2024-01-19 - Rating: 5)

    Made things really easy to understand. Great Service. I would recommend to anyone. Definitely a great experience. In this day and time means a lot.

  • Review 184 (2019-03-22 - Rating: 5)

    24 hr answering service with on-call service if needed. We opted to wait out weekend and leave message instead. Polite & professional throughout. Return call Monday was by 8 a.m. Stephen here by around 9:30a and answers by 10a. Replacement system to be installed tomorrow morning. Incredibly efficient team. Probably not the cheapest now, but Id bet they are over the next 15 years. Warned of costs at every step- no surprises so far.Update 3/22/2019 Havent changed my impression of this fine team of personable professionals. Real people doing a real real job really well.

  • Review 185 (2021-01-11 - Rating: 5)

    Our problem this time came from my wife accidentally dropping one of those little toilet fresheners into the bowl. Just so you know...that small piece of plastic clip wonā€™t flush out. Our tech for this incident, Mike, worked really hard to try and pull it out. Mike even tried removing the toilet and tried to pull out the plastic clip from the opposite direction...but nope, it was not coming out either way! Mike explained our options and in the end we chose to have a whole new toilet installed. Mike did a great job with this whole mess and got things back to normal in a timely manner. Once again...great job by Mike! He did an awesome job and is yet another great example of the Tim Ferguson company!

  • Review 186 (2024-10-09 - Rating: 5)

    Reposting from personal rather than business account: Once again Tim Ferguson has exceeded our expectations. Richard performed a fall HVAC inspection for us (Friday October 4). He answered all of our questions, gave us some great tips and was kind enough to show me how to use our gas fireplace. Thank you Richard and Tim Ferguson!!

  • Review 187 (2023-07-12 - Rating: 5)

    When I recently had a coolant leak in the coils of my HVAC, your Jackson technician, Stephen, clearly explained the pros and cons of repairing vs replacing my unit. He also made sure that I had temporary cooling when I decided to replace my unit and was waiting on the installation of my new unit.

  • Review 188 (2024-07-10 - Rating: 5)

    2 plumbing technicians came to install 2 faucets in our master bedroom. They did a very good job. When they were done, I went in there to checkout the work done and prepare for major cleaning, but to my surprise they not only install the 2 faucets but the cleaned the sinks real good. Tim Ferguson Plumbing, Air & Electric always delivers and they are always very professional. No regrets being a club member. Thanks for your usual service.

  • Review 189 (2017-04-01 - Rating: 5)

    Richard Black, was very professional. He was welled mannered with a knowledge and understanding of what he was doing. He was early, called when he was on his way, and explained what was wrong with my unit and fixed it promptly. Richard, is the only one, I will ever allow to work on my unit again. Tim Ferguson, you have a hard working employee, who puts his heart into his work and is a well rounded gentleman. If you havent given him a raise yet then you should, he has got to be one of your best employees Ive ever had the chance of meeting!!

  • Review 190 (2016-08-11 - Rating: 5)

    Jeff was very nice and wore slippers to not track anything into my home. He explained everything professionally but easy to understand. Jeff serviced my central unit and cleaned it to where it shined. I was impressed with Jeff and will use him and Tim Ferguson again!

  • Review 191 (2021-10-08 - Rating: 5)

    Unbelievably great service! We could not be happier! On time, very professional, really knew their business! Installed copper instead of PVC so the joint would hold up under stress or the cold conditions of an outside faucet on the water pump. Installed a swivel for filling buckets or using with a heavy hose. Things we never thought of! We will use them again!

  • Review 192 (2022-03-19 - Rating: 5)

    Mason was very professional, polite and helpful. Definitely recommend Tim Ferguson services. Came out on a Saturday afternoon and solved our slow/stopped drains...ALL the drains! A++++