McCoys Heating & Air
Located in Jackson, Tennessee
Address: 138 Mill Master Dr, Jackson, TN 38305, United States
Phone: +1 731-668-7492
Rating: 4.9
Services
- Repair services
Categories
- Plumber
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-25 - Rating: 5)
These guys are very professional and friendly. Technician was very patient and solved my issue perfectly. I highly recommend this company! Loving my new gas fireplace! -
Review 2 (2025-01-08 - Rating: 5)
The representative was prompt and on time very respectful and knowledgeable. He was very thorough with his estimate of the work we are wanting done to our home. And the coast is very competitive with other companies. -
Review 3 (2024-12-18 - Rating: 5)
Louis’s first time to our home for winter tuneup was greatly enhanced by his competent, humble approach to excellent customer service., as always, did an excellent job. Buster Cletus and Honeychild like him, too. -
Review 4 (2024-09-25 - Rating: 5)
Weve been using McCoys for 3 years now and have never had an issue. All the techs have been very polite and professional. If you need repairs they show you what needs to be repaired and answer any questions asked. Theyre very thorough and never in a rush. -
Review 5 (2024-12-03 - Rating: 5)
After I called the team member showed up in a very timely manner. I informed the lady that took my call that I had to be at work in a few hours, they gladly worked with me. Very polite and professional. Will call McCoys Heating & Air every time I need work. -
Review 6 (2024-12-23 - Rating: 5)
McCoys always provides great service and is very reliable. Their techs are friendly and knowledgeable. Don’t waste your money or time on anyone else! DL -
Review 7 (2024-12-09 - Rating: 5)
McCoys Heating and Air just left from doing a Maintenance check on my A/C Unit. As always, their people do Great work. Spencer was very polite and showed me everything as he was working, through video he texted me. When he was done it look like Mr. Clean had gone wild inside mt A/c unit. Wish they has more Stars than 5, cause I would surely give them a 10. -
Review 8 (2024-10-09 - Rating: 5)
Guys were great, punctual, efficient, knew what they were doing. Even helped me work on a warranty part. No surprise, been using your service for years, these guys are the kind of quality I expect each time -
Review 9 (2025-01-02 - Rating: 5)
Have always had professional experience with McCoys technicians. Today was no exception. Chad inspected and cleaned central heating unit per service contract in record time. Highly recommend this company. -
Review 10 (2024-07-19 - Rating: 5)
Office contacted me within 20 minutes of my online service request, and the was very polite and friendly. I needed that, considering complications with my warranty company. Technician arrived within another 20 minutes, and he too was very friendly, professional, and knew what he was doing when he serviced my AC unit.I will DEFINITELY contact McCoys again for my HVAC issues, my first experience with them was a very positive one. From online request to Technician at my door, it was overall barely over an hour. Its hard to beat service like that. My warranty dispatched someone who didnt even show up for 2 days, so McCoys quick and professional service was a blessing. I highly recommend. -
Review 11 (2024-11-27 - Rating: 5)
Spencer was very thorough with his work. He walked me through everything he was doing and what could possibly be the problem. He was very knowledgeable about the unit and offered a trusted opinion and options. He was kind and caring. I would recommend Spencer to any HVAC call. McCoys Heating and Air you have a superstar on your hands!Letsssss Gooooooo!! -
Review 12 (2024-12-18 - Rating: 5)
I have a 100+ year old house Bill and his lead installer came out and did a super thorough job of looking at the installation, super nice and knowledgeable, just the kind of pros I like to do business with. -
Review 13 (2024-11-19 - Rating: 5)
Excellent service. Young gentleman was very very nice and polite. Replaced bad part, had my heat up and running in timely manner. Would recommend this company to anyone. -
Review 14 (2024-12-27 - Rating: 5)
Very satisfied with McCoys heating and air service. Her the name was Abby and she was so good and she got the job done thank you Abby -
Review 15 (2024-09-05 - Rating: 5)
We have used McCoy’s for both repairs on our HVAC units and replacement. Their technicians are very professional and friendly, and always arrive when promised. We have not had any negative experience with McCoys. This is a business doing everything right. -
Review 16 (2024-12-02 - Rating: 5)
I recently had a furnace installed. From start to finish it was a smooth process .I have to state my install technicians Andy Hawk and Trae Piercy were professional and very knowledgeable about what they were doing . These gentlemen are a asset to the company . Thats guys for a job well done. -
Review 17 (2024-12-12 - Rating: 5)
McCoy heating and air is in my opinion, the GOAT of heating and air. They have stood by their product and gone the extra mile every winter and every summer season. Its been five years since I bought my AC new from them. They know what they’re doing. If you’re looking to buy from a good company they are the best. Jacksons finest. Period.Dot. End of Story.T Holderby -
Review 18 (2024-11-25 - Rating: 5)
Spencer is courteous and professional to a fault. He kept me informed throughout the process. I expect to ask for him when next maintenance is due. -
Review 19 (2024-09-12 - Rating: 5)
We have been with McCoy’s for many years and have always enjoyed excellent service. Today, Noah completed our maintenance service call with that same excellence we have come to expect. -
Review 20 (2024-08-05 - Rating: 5)
Spencer was polite, professional and a nice guy. His service was GREAT immediately spotted problem with our A/C unit and fixed.Called to see if our unit was still under warranty and the parts were.We will be calling to get a service contract setup with McCoys because of how Spencer was. -
Review 21 (2024-10-11 - Rating: 5)
Very satisfied with the service. Service person was timely and called me twice to let me know how long it would be since he was on another call. It was dark and getting late when he arrived but went right to work and checked all units. Luckily all was ok and just the extreme outside heat was taxing one of the units. Don’t recall his name but he did a good job and I am satisfied.Thank you, McCoys for being there.James Butler25 Rochester Cove 38305 -
Review 22 (2024-11-19 - Rating: 5)
On November 12th Noah came out to service our HVAC system since we just moved to Tennessee in August and had no idea when the system had been serviced he was very professional and explained everything which made us feel very comfortable with our choice of doing business with McCoy’s as we are new residents of TennesseeWe also had a water line ran to our refrigerator and this work was also done by McCoy’s and preformed by Anthony who completed the work very professionally which we are so grateful and happy with both services done by McCoy’s would recommend them very highlyMary Cook -
Review 23 (2024-08-26 - Rating: 5)
We have been with McCoys for many years and expect quality service from those we do business . McCoys has yet to disappoint us. They do quality work and we recommend them. -
Review 24 (2024-11-01 - Rating: 5)
Friendly help checking the line for my gas fireplace before winter use. There was no fee to check the lines and I got a quick reply on installation estimate. Appreciate it! -
Review 25 (2024-08-05 - Rating: 5)
This was our first time calling on McCoy for service. They answered the phone immediately and sent help within a few hours. They called before their arrival and I couldn’t say enough about how professional Thomas Currie was during the inspection. He explained in detail what was wrong with the unit, gave estimates on fixing it and a tech followed up immediately after he left about the service. I will continue to do business with them. Thank you! -
Review 26 (2024-08-16 - Rating: 5)
This is a very good company if you are needing help with air or heating please contact them, the service guy that came to us name was Jason, he was very respectful, polite, and explained everything to me clearly for me to understand. I highly recommend McCoys Heating & Air!!! -
Review 27 (2024-06-21 - Rating: 5)
Late yesterday afternoon, our a/c compressor stopped, temp ~90 degrees. My wife is disabled, so getting it repaired quickly is critical. Since it was after hours, I got the answering service when I called. The technician (Christian) called back within a couple of minutes. He was about an hour away, but assured me he would get here asap. He arrived when he said he would, quickly diagnosed the problem, and got the system back up while replacing the faulty part. In addition, even though it was late and he’d had a long day, he was super kind and compassionate about my wife. Top notch service! -
Review 28 (2024-11-27 - Rating: 5)
Great service, tech was there on time and he was honest. Office staff was nice and easy to schedule with. -
Review 29 (2024-10-31 - Rating: 4)
Service was good and the employee was very nice. He did find a problem but I dont understand why the first guy that check my unit because my unit had stopped working that he did not know that I had a bigger problem. I was told that my motor was going to go out soon. -
Review 30 (2024-07-24 - Rating: 5)
Service was great, they were on time and very professional and got straight to work, followed up with me after and discussed the work done. Didnt try to sell me something I didnt need, McCoys does a fantastic job! -
Review 31 (2024-08-23 - Rating: 5)
Our technician was great! He had to go in our hot attic and didnt complain. They got us very fastand got our air working! Thank you! We appreciate all they do to keep out heat and air on track for what ever season. -
Review 32 (2024-09-06 - Rating: 5)
Im very impressed with your company and the fast and courteous service you provide. My repair person John is always knowledgeable and thorough. -
Review 33 (2024-07-02 - Rating: 5)
McCoy’s Heating and Air did a great job installing my units. They are very professional and kept things clean. The guys were very knowledgeable, explained everything and on time. I highly recommend them. -
Review 34 (2024-08-27 - Rating: 5)
The guys from McCoys heating and A/C always provide top notch, respectful service. I know my units will last longer because of their conscientious care. -
Review 35 (2024-10-03 - Rating: 5)
We have used McCoy’s heating and air for several years. We have been happy with every aspect of their services. Would definitely recommend. -
Review 36 (2024-07-10 - Rating: 5)
Had a semi emergency. Called McCoys and they sent a technician out promptly. He got to work quickly and I felt like the pricing was fair. -
Review 37 (2024-11-17 - Rating: 5)
Lewis is very personal and professional. I appreciated him showing me how the unit looked with the casing off. He updated me on what he cleaned and shared the good condition of my unit. His feedback was appreciated. -
Review 38 (2024-07-02 - Rating: 5)
The service engineer was very polite, professional, thorough and explained everything to me. The price was very affordable. The job was completed so quickly. I will always recommend and choose McCoys Heating and Air for my HVAC needs. Thank you -
Review 39 (2024-06-20 - Rating: 5)
Most efficient and cordial staff (Christian) I have met with any service. Was here within 45 minutes after I called to just “get my name on the list for service”. New customer too and after hours. Was so surprised. Knowledgeable and reliable. Am using regularly now! They also service several of my neighbors. -
Review 40 (2024-09-05 - Rating: 5)
Just a shout out & Thanks for giving me my Bryant HVAC system you weren’t using right away so I could sleep nights in this heat. Thank-You Guys; at least that’s what I understand happened. You helped out Randy & Kevin at Wall heating & Air; love the system; thanx again; now THATS the kind of cooperation & love we need in this damn Country right now; helping out our neighbors! If I ever need help (who doesn’t?) I’m a going to call McCoy. 👷 -
Review 41 (2024-11-21 - Rating: 5)
Heating on the system failed to function properly. McCoys was called and promptly came out to diagnose the problem. It was a dirty unit of which they resolved in a speedy fashion. -
Review 42 (2024-07-22 - Rating: 5)
Technician was very knowledgeable. I’m a pretty handy guy and he took the time to help me fill the gaps and made sure I understood all my options and what was happening with my unit. -
Review 43 (2024-06-13 - Rating: 5)
I have experienced many endeavors with McCoy’s and have always been beyond satisfied with their services.This past weekend I ran into a mess with my AC unit at my office house and had to make a quick decision. In that moment (on a Saturday, mind you), I reached out to one of the service guys (🙌🏻🙌🏻🙌🏻 Daniel) who immediately responded then proceeded to help me access the information I needed by contacting another one of the other guys…saved me thousands!!!Come Monday, they had my unit up & running just in time for our event to go off without a hitch!!! These guys rock 🤲🏻🤲🏻🤲🏻 -
Review 44 (2024-09-28 - Rating: 5)
Can’t remember the technician name I dealt with but he was on time for our appointment. He was friendly and explained what was wrong with our ac. The tech who gave me the estimate was also friendly, came by in just a few minutes after the the first tech called him. Texted me the estimate on what the repairs would cost the next day. I’ve not received an estimate on the replacement cost for a new ac unit yet.(Haven’t checked my email in a couple of days so I could be wrong.) -
Review 45 (2024-10-01 - Rating: 5)
I had a new unit installed and Jeremy, Trey and Jordan were great! Friendly, very professional and with fast efficient work! -
Review 46 (2024-11-11 - Rating: 5)
Very professional service. Am always pleased at the knowledge and professionalism of McCoys service technicians. -
Review 47 (2024-11-15 - Rating: 5)
Very friendly, knowledgeable and helpful and polite young man that came to give me an estimate. -
Review 48 (2024-04-26 - Rating: 5)
Aaron from McCoys came out to give me an estimate. I felt he was honest, friendly, and respectful. If all the employees are like this, I would recommend this company. Since it was an estimate I cannot yet review the work but their price was fair and Aaron was knowledgeable about our issue. -
Review 49 (2024-08-02 - Rating: 5)
Jason was very helpful. He resolved a promptly resolved a situation with a leaky unit in the attic and, because we were under contract with McCoys, didnt even charge for it! I highly recommend. -
Review 50 (2024-11-28 - Rating: 5)
All went very well. The technician, Louis, was professional and friendly. He shared much info about my system and its condition. I appreciate the service and doing business with McCoys. -
Review 51 (2024-11-23 - Rating: 5)
Noah came after hours and fixed our heat pump on one of the coldest night this year. Very appreciative of his service. -
Review 52 (2024-11-15 - Rating: 5)
Were not family but they did show up for Thanksgiving a couple years ago when my old unit stopped working all at once. -
Review 53 (2024-11-12 - Rating: 5)
Arrived when they said, also called to let us know they were on the way. Explained what was happening and what needed to be done. Repaired problem. Cleaned up when done. -
Review 54 (2024-07-03 - Rating: 5)
Ive been a customer for 17 years, and never found them to be one iota less than professional and competent.Every time I have to deal with HVAC stuff, Im glad I have McCoys to work with. -
Review 55 (2024-09-17 - Rating: 5)
John was incredibly professional and did a wonderful job communicating the process of the service. Thankful I chose McCoy’s! -
Review 56 (2024-11-03 - Rating: 5)
McCoys is the best,had a problem with my thermostat and they fixed it ,they had one on the truck so no waiting for parts and the technician was great, I will use them again if I have the need and I would recommend -
Review 57 (2024-04-05 - Rating: 5)
It’s so nice in today’s world to find people that truly care about what they do. Special thanks to Jamie and Daniel for a job well done! I recommend them without hesitation. They took the time to do a thorough inspection with several pictures to back up their findings. -
Review 58 (2024-09-04 - Rating: 5)
The two gentlemen that came to the house were perfect and very professional. I signed up for a service agreement because of their exceptional work ethic. -
Review 59 (2024-04-18 - Rating: 5)
Very courteous and prompt service. A/C works great now. Paid for upcoming maintenance that I didnt ask for, said it was included in bill. They did call ahead, I could have denied the maintenance I suppose. Would recommend to others. $363 for a capacitor.,diagnostics,and the maintenance schedule of two visits. -
Review 60 (2024-06-06 - Rating: 5)
I called them at 8:00 a.m. with my house being 80 degrees and not cooling and they were here and working on it by 10:00a.m. and had the job completed at lunch time! Very professional and courteous! Very pleased and will recommend to many others! Thank you so much! -
Review 61 (2024-12-27 - Rating: 5)
A McCoys technician arrived today and evaluated our HVAC system. He was very courteous and mild mannered. Once done, he explained everything and answered any questions/concerns I may have. Very satisfied with his service. -
Review 62 (2024-07-03 - Rating: 5)
Woke up to a warm house and by lunch a hot house the day before a family event at my house. Called McCoys and Andrew was out to get us cooled off quickly. Appreciate the quick response and the excellent service -
Review 63 (2024-06-20 - Rating: 5)
McCoys has always taken good care of me as their customer, and today Brent went out of his way to make sure I understood what the problems with my system are and how they could help. He was very professional and kind. Thank you! -
Review 64 (2024-12-06 - Rating: 5)
Zach was prompt and very helpful. He explained what had to be done and was quick about it. -
Review 65 (2024-06-05 - Rating: 5)
The service was great! They came to maintenance our unit as part of their yearly plan. The technician was on time and gave me an ample amount of notice before heading our way. -
Review 66 (2024-12-09 - Rating: 5)
Technician was very professional, and did a thorough job inspecting my unit for the winter. -
Review 67 (2024-06-19 - Rating: 5)
Excellent service, had an excellent attitude and explained every detail of the installation to me. Most importantly, why it needed to be done in order to correct my specific issue. 10/10 for me. -
Review 68 (2024-04-08 - Rating: 5)
McCoys Heating, Air and Plumbing my go to people!They always do clean, diligent and superb work. -
Review 69 (2024-08-13 - Rating: 5)
My heat pump went out today I called McCoys and they were able to come out today and check my unit the technician got here in less than 30 minutes and was able to find and fix the problem in under 30 minutes I highly recommend McCoys heating and air for any of your heating and cooling needs -
Review 70 (2024-11-22 - Rating: 5)
So glad I contacted McCoy’s. They are incredible and the best in Jackson TN. Very professional and respectful employees. Thank you Lewis for an awesome job. -
Review 71 (2024-07-04 - Rating: 5)
McCoy’s provided excellent service, and it was the evening before the Independence Day holiday. The technician was very professional and friendly. Great experience! -
Review 72 (2024-10-07 - Rating: 5)
The young man that came out was polite, informative and got everything working as it should. Great experience. Thank you! -
Review 73 (2024-11-08 - Rating: 5)
Really nice guy came to do the maintenance and took photos and explained everything to me -
Review 74 (2024-03-01 - Rating: 5)
Very good experience. Came right on time, & did the repairs timely. Brint, my tech is very knowledgeable of the business. Id recommend him anytime. I love that he made a video of the inside of my unit to further explain the needed repairs. -
Review 75 (2024-04-17 - Rating: 5)
McCoys Heating & Air did a great job putting in a new waterline from the meter to the house. There was excellent communication between them and me throughout the process and after a couple of weeks went by, I ask them to come back and fill in where the trench had settled and they took care of it within a couple of days. I highly recommend them! -
Review 76 (2024-07-19 - Rating: 5)
McCoys came out quickly and resolved our waterline issue! Great customer service! Highly recommend! -
Review 77 (2024-11-07 - Rating: 5)
Quick response. experienced man came with previous experience on this house.Very pleased. Carl Kirkland -
Review 78 (2024-10-19 - Rating: 5)
Same day repair. Absolutely loved the quick response time and customer service I received. -
Review 79 (2024-09-25 - Rating: 5)
My service technician was efficient, and courteous. I am very pleased with my results. -
Review 80 (2024-09-20 - Rating: 5)
The service I receive from McCoys is always awesome!!! Very courteous and professional -
Review 81 (2024-10-16 - Rating: 5)
Excellent service. He did a great job explaining everything to us; allowing us to ask questions and providing excellent customer service. -
Review 82 (2024-06-18 - Rating: 5)
Zach and Donnie were awesome!!! They showed up on time, showed me the issue and gave me clear options to solve it. I will only use McCoys for my HVAC and plumbing needs! -
Review 83 (2024-04-23 - Rating: 5)
McCoy’s provided excellent work. I appreciate their process of consultation and discussing pricing and following it up with a thorough inspection of the work once completed. Highly recommend this company. -
Review 84 (2024-11-26 - Rating: 5)
On time and very professional. Very satisfied and would recommend for future services. -
Review 85 (2024-09-06 - Rating: 4)
Good service and dependable will use them again. Really nice tech. -
Review 86 (2024-10-28 - Rating: 4)
John did HVAC maintenance on my system. He arrived within the time frame and was friendly and professional. -
Review 87 (2024-05-08 - Rating: 5)
The response was very quick after I called. The technician was thorough and quickly identified the problem with my air conditioning unit. He explained what was wrong in detail. I highly recommend McCoy Heating and Air. -
Review 88 (2024-11-02 - Rating: 5)
Overall great experience with the entire process. Nice, professional, courteous receptionist who set up our appointment time. Christian was very professional, courteous, polite and throughly explained the work he did. Very pleasant experience! Thank you for taking care of us!! -
Review 89 (2024-12-09 - Rating: 5)
Good people and a good company. They did a great job. -
Review 90 (2024-04-05 - Rating: 5)
John Brown, the technician, took the time to explain the process of how he would perform the maintenance procedures and went about his work quickly. He found some deficient parts and explained how they worked and how with replacement, the units would perform much better. He was done quickly and I hope he is sent out next time for my next service. Great job! -
Review 91 (2023-09-02 - Rating: 5)
I called late one afternoon and was astonished that they were able to send somebody out within about an hour. Im sure that doesnt happen all the time but I got fortunate. Spencer was professional and thorough in his explanation of what needed to be done with my unit. I am very pleased and because of it. I signed up for a maintenance agreement. Because I like how McCoys treats their customers. The next day, Andrew came out to do maintenance on my fathers unit. Again, it was done with professionalism and speed. I am very pleased with Mccoys. Neither put pressure on new but educated me and gave me options. -
Review 92 (2024-11-05 - Rating: 5)
Five stars! Always great to work with. They always get the job done. -
Review 93 (2025-01-06 - Rating: 5)
Abby did an excellent job. She was in an out in a couple of hours which included replacing the dehumidifier filter under my house. Thanks for a great check up!! -
Review 94 (2024-07-31 - Rating: 4)
Excellent work on Tuesday. Delay in getting the work scheduled was too long. 5 days with no water to the house. -
Review 95 (2024-02-29 - Rating: 5)
McCoy has always been reliable and honest. They are the best HVac company I have ever worked with.I felt this way until tonight. Emergency repairs need to be 24 hours. So, I need to take away a couple of stars. Down to 3.5. -
Review 96 (2024-08-09 - Rating: 5)
They came to inspect our units because we are switching to their company for service. While here, they serviced a unit that we have had issues with. The techs that were here were respectful and courteous. They asked about our needs and seemed very knowledgeable with any questions I asked. -
Review 97 (2024-06-17 - Rating: 5)
Excellent service. Called while a hot streak was occurring and they still sent someone out the same day. Professional and customer friendly!!! -
Review 98 (2024-04-05 - Rating: 5)
Christian was our service man and he was very polite, friendly an knowledgeable. The company is great to work with and always accommodating when they can be. I would recommend this company! -
Review 99 (2024-08-28 - Rating: 5)
We have used Mccoys Heating & Air for over 20 years. They always are friendly, prompt, helpful, and honest.The tech, John Brown, was awesome. Clear, concise, efficient. Don’t hesitate to use them -
Review 100 (2024-09-12 - Rating: 5)
Service rep went above my expectations during his visit. Very professional and friendly. -
Review 101 (2024-12-31 - Rating: 5)
Knowledgeable employee. Courteous. Efficient work. -
Review 102 (2024-02-28 - Rating: 5)
Technician was very courteous and did a thorough check of our unit. Tech installed a surge protector on our unit.We are very pleased with McCoy’s performance and service and have no problems continuing to use them or recommending them to anyone.Richard Tucker -
Review 103 (2024-07-01 - Rating: 5)
They were right on our problem. Came out same day and the technician was super nice and thorough. -
Review 104 (2023-08-17 - Rating: 5)
I called at roughly 9:30 AM and the leak was repaired within hours. Every member of the team I interacted with (the office staff as well as field staff) were kind, professional and knowledgeable. 100% satisfied with the job from start to finish. Thanks! -
Review 105 (2024-06-13 - Rating: 5)
As always, McCoy’s is quick to respond! Their techs have always been courteous and knowledgeable. I highly recommend them! -
Review 106 (2024-11-11 - Rating: 5)
Miss Abby was very professional & friendly. Did very good job. -
Review 107 (2024-02-08 - Rating: 5)
Marty and Zach were very professional and very knowledgeable about the work. Did a good job in a timely manner. This is the 2nd time Marty has done plumbing work for us. And did a great job! Zach did a great job too! Was well pleased with their work! -
Review 108 (2025-01-02 - Rating: 5)
We had a new heating and air system installed as the old system went out. The install team were thorough, professional, and followed up after install. The follow up technician noted a small problem & scheduled to have it addressed within 2 weeks. Team came and fixed the problem. We had also signed a maintenance contract for all your units. Technician came as scheduled and examined all 3 units which included new one. Everything ok. Technician polite and appeared to be thorough. We can recommend McCoy’s. -
Review 109 (2024-08-24 - Rating: 5)
Fast efficient service. Our AC went late on a Friday night. It was repaired by noon Saturday. -
Review 110 (2024-09-11 - Rating: 5)
They were very knowledgeable!! They solved our problem in 5 minutes!! They listened to our concerns… -
Review 111 (2023-08-29 - Rating: 5)
I have used McCoys for air conditioning service for more years than I can remember. I started using their plumbing service as soon as they offered it. Every employee with whom I have had the pleasure to do business has been exceptional. I just had major plumbing work completed which was very difficult and time consuming. They explained everything which needed to be done and were very conscientious about disclosing the cost in advance. In addition, they are careful not to track dirt, etc., into the house, and they make sure the work area is clean when they leave. This behavior is true of all employees who have worked at my house. I recommend McCoys highly. -
Review 112 (2023-08-17 - Rating: 5)
The techs called ahead to make sure I was available and were very professional. They really knew their work and gave my whole system a great check up and, in my opinion, went above and beyond with the outside unit with regard to the cleaning it got. Great job by Thomas and Bill. A+ -
Review 113 (2024-12-12 - Rating: 5)
The technician was friendly and knowledgeable. Thanks, McCoy’s Heating & Air. -
Review 114 (2024-11-11 - Rating: 5)
The service men at McCoys are genuinely concerned with the customers questions and are knowledgeable about their products. -
Review 115 (2024-07-23 - Rating: 5)
Our 35 year old kitchen faucet and the supply lines needed to be replaced. Marty came first, told us what was needed, then went to another job while we went to buy a new faucet. Anthony and a helper came and finished the job. Professional and efficient. -
Review 116 (2024-07-12 - Rating: 5)
Absolutely wonderful service highly recommended to everyone for the professionalism and service. McCoys is 5 star!!! -
Review 117 (2024-05-23 - Rating: 5)
UPDATE4:Just had my A/C service and as usual, McCoys service tech was very professional and courteous. Christian did an amazing job and was super friendly. Thank you.UPDATE 3:Maintenance and Service plan is well worth it. The technician was very polite and knowledgeable. Thank you.UPDATE 2:Another excellent service call from McCoys. A/C went out and they came and fixed the issue that day. Thank you!UPDATE 1:Once again McCoys Heating and Air took care of me and my family within hours of calling them. Very prompt, professional and friendly. They fixed my Heating issues quickly and since Im on their service plan, it only cost me $45 for the service call. I have used multiple HVAC companies in the Jackson area and so far, McCoys is the only one i trust. Thank you.McCoys Heating and Air was very prompt and professional. I contacted them, and within minutes was contacted back by a tech (David Rhodes, he was great!). Its the end of June and Im sure they are extremely busy, so thank you. They actually got a tech to my house the same day. They confirmed the issue in minutes of being at my house. Ive been without air conditioning for over 2 weeks due to using another company, Jackson A/C. Not sure if I can put their name but it was Jackson Heat and Air; they basically charged me $370 to spray my unit with my own garden hose and never used a cleaner, just water, then told me it was going to be $1200-1500, once back a week later after 2 calls and told me it would be $2800 and a month or longer to fix, and basically tried to get me to buy a new unit. They didnt know my brother does this for a living. They are horrible, dont use Jackson Heating and Air! Thank you again to McCoys Heating and Air!!! -
Review 118 (2024-06-24 - Rating: 5)
Our unit went out on a miserable 99 degree heat index day but Azer arrived and was very respectful, had a wonderfully positive attitude and smile and took care of our situation quickly and efficiently! -
Review 119 (2024-03-08 - Rating: 5)
Mccoys has always given me great service. They are so friendly and knowledgeable. I own several rental properties and will be getting a service contract with McCoys on each of them. -
Review 120 (2024-11-27 - Rating: 5)
Extremely professionals, great attitude, 100% trustworthy. -
Review 121 (2024-10-26 - Rating: 5)
Great experience with the young man from McCoys heating and air. Very professional, courteous,polite and well mannered with superior knowledge of his profession. it was my pleasure with doing business with McCoys Heating and Air -
Review 122 (2024-08-12 - Rating: 5)
Arrived at appointment time. Very professional. Complete and accurate service on HVAC. -
Review 123 (2024-06-26 - Rating: 5)
Fantastic service, was out 20 mins after I called them. Got it done quickly. Fair prices. -
Review 124 (2024-12-31 - Rating: 5)
Christian was friendly, polite and shared all the information and videos of his work on our unit. -
Review 125 (2024-12-03 - Rating: 5)
The service is prompt and dependable. The ‘technicians are always friendly and professional. We have never been disappointed in the service they provide. I would definitely recommend McCoys. -
Review 126 (2023-06-21 - Rating: 5)
Called McCoys- 3 hours later they had the part replaced and house was cool again. Technician was polite, professional and educated me on what was wrong with unit. I appreciate the transparency and quick response. I highly recommend them. -
Review 127 (2023-08-22 - Rating: 5)
I requested an urgent appointment to fix our A/C, received return call immediately.Spencer came out and fixed a fault with our compressor. He stuck around for about an hour to ensure everything was working as it should. Very happy with the service. -
Review 128 (2023-04-22 - Rating: 5)
We have used McCoys Heating & Air for many years, and they always reply to our concerns promptly and professionally. Their technicians always arrive on time, and inform us of any work they need to complete, as well as an estimated time frame to complete their work. Very friendly and professional business which we trust. Highly recommend their maintenance plans, and they have added years to our older units. -
Review 129 (2023-07-29 - Rating: 5)
Jason did agreat job with servicing our unit, and bringing it up to par. He was very knowledgeable about the unit and explained everything he did. He was also very courteous. We will be asking for him to do all of our maintenance calls in the future. -
Review 130 (2024-09-16 - Rating: 5)
McCoys heating and air is a great company. They service is excellent. -
Review 131 (2024-01-15 - Rating: 5)
Andrew did a great job. We lost our heat during the snowstorm. He got the part, and got it fixed quickly for us. He was very courteous, and tried to keep our hime clean because of the snow. He was outstanding. -
Review 132 (2024-10-22 - Rating: 5)
The technicians arrived on time, they were efficient and pleasant. -
Review 133 (2024-09-18 - Rating: 5)
The techs arrived on time and were able to quickly perform the maintenance needed. -
Review 134 (2024-11-27 - Rating: 5)
Always excellent customer service. They always go above and beyond. Thank you. -
Review 135 (2024-11-24 - Rating: 5)
I can honestly say that Mccoy heating and Air was very good installing my heat pump did a very good job .I liked the fact that everyone was friendly and knowledgeable about the job .I would recommend this company to everyone. To Mccoys Heat &Air thanks. -
Review 136 (2023-07-28 - Rating: 5)
McCoys people were professional. Came out same day. Were knowledgeable and helpful about what I needed. There was no pressure and did not rush. I used another local a.c. company in the spring because of an advised spring cleaning and regret doing that. Should have stuck with these people. My unit is over 20 years old and will be having them install a new york unit next week. I highly recommend them. -
Review 137 (2024-08-09 - Rating: 5)
Any time we need anything from Mccoys they are always so quick and professional! They get the job done and keep you updated throughout the whole process. I haven’t had one person be anything but nice and helpful -
Review 138 (2024-01-12 - Rating: 5)
McCoys showed up right on time and the technician Zach did an excellent job finding the plumbing issue and reworked the layout of the plumbing pretzel of pipes left by the original plumbers. I highly recommend their work and service. -
Review 139 (2024-08-18 - Rating: 5)
Very professionally done, gave good advice on how to maintain maintenance on unit. -
Review 140 (2023-11-01 - Rating: 5)
We have used the plumbing and HVAC services of McCoy’s for many years, and have been very satisfied with their services and technicians. Thank you, Aaron, for your expertise, honesty, and giving us your best work. We appreciate you! -
Review 141 (2024-06-01 - Rating: 5)
McCoys made the repair experience a good one! It began with the convenience of an online appointment request site that was simple to navigate. It was immediately followed up by a phone call to verify the need and confirm the appointment by very friendly office personnel. The technician called 45 minutes before arriving to confirm the appointment. Once at my home he promptly diagnosed the problem, explained the problem and recommended the repair; he then completed the repair in a timely and professional manner.He was on time, courteous and helpful. Just the way a good business runs!Five stars 🌟 -
Review 142 (2023-08-30 - Rating: 5)
5 stars! The crew was great & they did an awesome job installing our new unit. & My 10 year old loved having them here so much, he decided that he wants to work with them as soon as he’s old enough. Best heating & air company around no doubt. -
Review 143 (2024-08-02 - Rating: 5)
The young man that came to my home was so very polite. I was very thankful for his input on heating system and he addressed my concerns and allowed me to ask questions. Always the best from Mccoy’s. Love them. -
Review 144 (2023-05-11 - Rating: 5)
Our A/C was not cooling and we werent sure who to call, but wed seen McCoys Heating and Air in the neighborhood before, so I called them. They sent a service technician out first thing the next day. The tech was very friendly and professional. He discussed with me the possibility of what it might be and the possible cost. He found that the problem was a relatively easy fix. He fixed our problem and double checked it for leaks and didnt find any. Were glad we chose McCoys because they were honest, knowledgeable about their craft and very professional! Please let the young man know I certainly appreciate his help... Im so sorry I forgot his first name. I would definitely call him again for any A/C issues!! -
Review 145 (2023-10-20 - Rating: 5)
I recently purchased a home and moved to the area. I decided to use McCoy’s for my AC/Heating maintenance. The technician that came out to service my units in preparation for the winter was excellent. I’ve only had one experience thus far, but it was a good one. I’d recommend McCoy’s based on that. -
Review 146 (2024-01-12 - Rating: 5)
Every time I have relied on McCoys they have never let me down. Reasonable cost and staff that is as friendly as they are knowledgeable. Great job guys! -
Review 147 (2024-07-03 - Rating: 5)
“New” technician was as professional, polite and personable as the first one that was here last time. Appreciate the prompt response time too. -
Review 148 (2024-05-25 - Rating: 5)
We called McCoy’s this week when our A/C unit was not working. They were here within a couple of hours and found a bad connection for the system in the attic. It was fixed at no charge since our unit was less than a year old. -
Review 149 (2024-12-20 - Rating: 5)
Our technician was courteous and helpful. He sent videos as he did work on the outside and did everything. I asked him to do on the inside regarding the thermostat and filters. -
Review 150 (2024-05-21 - Rating: 5)
The technician was very nice and explained everything he did. Very friendly and showed me a picture of the before and after of the work that was needed. -
Review 151 (2023-05-23 - Rating: 5)
Great company with some really outstanding techs. Eric Bell takes care of us here at Perimeter health care and I tell you he is absolutely the best. His knowledge, skill, professionalism along with the way he cares about his customers is truly outstanding. Thank you all for taking such great care of us. -
Review 152 (2024-10-21 - Rating: 5)
Service was great came immediately and fixed in a very short time was air conditioner and very hot Service man was great and knew exactly what the problem was -
Review 153 (2024-06-14 - Rating: 5)
They were able to come when I was able to be at home. They did a free estimate and they told me what I needed to help resolve my problem. -
Review 154 (2024-10-02 - Rating: 5)
Always great work. Very courteous and professional. -
Review 155 (2023-02-15 - Rating: 5)
I am, and have always been pleased with the service that McCoys Heat & Air provides. I have been with them for years. Their customer service is excellent. I get calls from friendly employees with reminders of my need for service. They work with my schedule. The people who come out to service my heat and air are always on time, do great work, are very friendly and professional. I would not use another company. I especially appreciate John. Who’s serviced my HVAC today. He has been here before and knows what needs to be done. He is professional, friendly, and honest. -
Review 156 (2024-01-18 - Rating: 5)
The guys came out promptly this morning. They even asked if I needed anything from the gas station they were at filling up before coming to the house. They were very respectful and helpful! Would highly recommend them. -
Review 157 (2024-02-14 - Rating: 5)
Everyone at McCoy’s is great to work with. Fast service, convenient appointments, friendly and knowledgeable. I have depended on them for years. -
Review 158 (2023-06-20 - Rating: 5)
The service guy was very thorough and knowledgeable. He let me know that he was familiar with the type of unit we have before he even got there. Kind enough to wear a mask while in the house to help us protect my mother. -
Review 159 (2023-10-11 - Rating: 5)
Spencer was our tech for our fall preventative maintenance. We’ve always had great techs, but Spencer was one of the best. He was very professional, knowledgeable, polite, and respectful. Great job Spencer, and great hire McCoys! -
Review 160 (2024-03-07 - Rating: 5)
McCoy does all our HVAC work for all our 7 units at work as well as my units at home. Great folks and great work. Wouldnt consider anyone else for installation, maintenance or repair. -
Review 161 (2024-10-09 - Rating: 5)
Great service , excellent staff. Very caring. -
Review 162 (2024-01-11 - Rating: 5)
Professional, efficient, and courteous as far as the crew goes! Really good warranty and choices to get exactly what you need. Thankful for the team I have to keeping it going! Wonderful guys. -
Review 163 (2023-10-10 - Rating: 5)
Have used McCoys for a number of years but recently moved and some issues with thermostats and power supply. Quick response and returned couple of times til working properly. Andrew Denton could not have been better. He is the man!Thank you McCoys! -
Review 164 (2023-02-02 - Rating: 5)
Have been a customer for two years. McCoys is a great company to work with. Very friendly and helpful techs. They are mindful of not tracking dirt into the house as they go in and out. Overall great service. -
Review 165 (2024-05-28 - Rating: 5)
Great new customer experience. Spencer was on time and very thorough. Communicated everything he was doing. Good job! -
Review 166 (2024-11-26 - Rating: 5)
Came the next day and was finished with my gas line in less than 30 minutes! -
Review 167 (2023-06-18 - Rating: 5)
I can not say enough nice things about McCoy’s Heating and Air! Both of our AC units went out this weekend within 12 hours of each other. ( Long story!) With the temps in the 90’s today, I knew we would not be able to sleep with the inside this warm. I made one phone call to McCoy’s and they assured me someone would be out before bed! Andrew came at 8:50 pm and had both of our units up and cooling in 40 minutes. He was very professional, courteous and respectful! I can not recommend McCoy’s and Andrew enough! Thank you McCoy’s for always being here when we need you! -
Review 168 (2024-05-08 - Rating: 5)
Service technician was excellent. I work from home and appreciate McCoys working me in for an earlier maintenance check now that the weather has turned so hot and humid. Great service. -
Review 169 (2024-01-21 - Rating: 5)
I called , earlier in the morning and they were there by noon, in a snow storm and driving in ice! That my friends is what you call dedication ! The tech knew exactly what he was doing and got us up and running in no time! The job was pretty difficult to say the least but ! Come on it’s mccoy’s they have a GUY for that !I’ll be a life long client ! -
Review 170 (2024-10-01 - Rating: 5)
Always a pleasant event to have McCoy service my unit -
Review 171 (2023-08-17 - Rating: 5)
The guys that came out were extremely nice, answered any questions I had, and were extremely thorough. I suggest anyone having any issues or possible issues to call here ASAP. The woman I spoke to on the phone was also very helpful and super nice! Answered my 5000 questions with no issue!! They get it done! -
Review 172 (2024-11-01 - Rating: 5)
Responded to our concern quickly and efficiently. Always dependable. -
Review 173 (2024-08-12 - Rating: 5)
Thank you, McCoy’s Heating & Air for cleaning our air conditioner, replacing filter, and replacing needed parts! You all are the best!! -
Review 174 (2024-05-14 - Rating: 5)
Had to call them over the weekend and they answered very quickly. Theon call tech came right away and fixed our AC issue and was very nice and professional -
Review 175 (2022-12-27 - Rating: 5)
Our main heating system went out the night of Dec. 24. We could not get a repairman out until Dec. 26, but that is understandable. The technician from McCoys was very quick and clearly explained the problem. He was very nice, and knowledgeable. -
Review 176 (2021-09-10 - Rating: 5)
I’ve had two interactions with McCoy’s technicians at my current home. The first time I called in for service and to my surprise, they were able to fit me in that day. Honest service - even explaining what my odd issue was and how it caused the problem I had - along with being fast and professional. Based on this, I had no problem setting up a service contract.Today they called me and asked if I’d be available for a check up. Within about 20 minutes, the super friendly technician was here and checked things out. I admittedly know very little about heating and air but they explain things in a manner that makes sense to me and adds to the value of their service. Highly, highly recommended. -
Review 177 (2024-09-27 - Rating: 5)
Great service as usual. You are my go to service people -
Review 178 (2024-08-26 - Rating: 5)
McCoy’s responded to my AC problem promptly, they were professional and had us up and going again in 2 business days. The cost was fare I had my entire AC system replaced and I didn’t mine paying for quality work. Thanks McCoy’s! -
Review 179 (2021-03-19 - Rating: 5)
Fast and friendly service, they came same day as my call and were able to get my heat working again. The receptionist who took my call was very friendly and helpful, the technician that came out was also friendly and knowledgeable about what unit I had and what needed to be done to fix it. The pricing was incredibly fair for what work was done. I was very impressed with the quality of work done as well. I highly recommend McCoys for all work you need done. -
Review 180 (2023-11-11 - Rating: 5)
McCoy’s Heating & Air was very quick at diagnosing and fixing the issue with our compressor. I appreciate how knowledgeable Andrew is and how he spends his time getting it done right. -
Review 181 (2021-09-03 - Rating: 5)
First time using their services. A technician came out the same day we called. He found the problem. We decided to replace the unit. Great prices and very professional. Our unit was replaced quickly and we are enjoying our cool house. The office staff is great too. It was just a great service all together. -
Review 182 (2023-03-17 - Rating: 5)
First time experience with McCoy’s: Casey, the plumber, was top notch! He was very professional and knowledgeable!! Gave an accurate, concise, detailed explanation —-without me having to ask! Efficient, clean, fast, and friendly! Will definitely use again! Thank you! -
Review 183 (2024-05-29 - Rating: 5)
When I called on Memorial day they came right on out and fixed it quick. And they waived the holiday fee for me also. -
Review 184 (2024-09-01 - Rating: 5)
Service was prompt, and service tech was very polite and professional. -
Review 185 (2024-04-04 - Rating: 5)
We have used McCoy’s before for a new unit in our last house. We just moved into our new home a few weeks ago and when we finally needed the AC on, it wasn’t working. They sent a technician out the very day I called. Noah stayed for 3 hours trying different things until he diagnosed the problem and was able to fix it. We appreciated that so much. We were able to relax and sleep in a nice cool home that night. They will always have my recommendation and my business! -
Review 186 (2023-06-16 - Rating: 5)
McCoy service was absolutely superb. Service personnel were prompt arrival and worked overtime to be certain the repair was functioning properly. Very personable personnel that were a joy to work with I will certainly depend on McCoy for future service -
Review 187 (2024-04-23 - Rating: 5)
Christian did an amazing job. Very thorough very courteous made sure I understood everything. overall fantastic job. -
Review 188 (2024-05-20 - Rating: 5)
Mr Christian was a nice young man and polite.We renewed our yearly policy with McCoys! -
Review 189 (2024-06-06 - Rating: 5)
The plumbing and HVAC department of McCoys Heating & Air has fair pricing, ethical practices. I have been a customer for over 30 years. Quality owners and employees -
Review 190 (2024-02-27 - Rating: 5)
I have been using McCoys Heating & Air for years! They are always there to help me out in a/c, heaters and plumbing. Very knowledgeable and helpful. I would definitely recommend them!