Roto-Rooter Plumbing & Water Cleanup

Located in Jackson, Mississippi

Address: 3977 Terry Rd, Jackson, MS 39212, United States

Phone: +1 769-230-3613

Rating: 4.6

Services

On-site services
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-24 - Rating: 5)
My service technician was Dakota. He was very thorough and informative. He did not rush through, and he answered all of my questions. He took the time to explain the details of the job that he was giving me an estimate for. He was honest about work that did not need to be done instead of trying to sell me an unnecessary job.

Review 2 (2024-09-22 - Rating: 5)
Previous work team put in the wrong piping for two tankless water heaters. The new owners considered the relevant issues and replaced the pipes. Justin took his time to perform the work in an intelligently, aggressive manner. Great job overall!

Review 3 (2024-11-27 - Rating: 5)
Roto Rooter was timely and got the job done right before Thanksgiving. Plumbing issues don’t have a holiday calendar. I highly recommend.

Review 4 (2024-10-05 - Rating: 5)
Justin Ellington with Roto Rooter,is your overall #1 plumber…great work! Great personality,and communication with customers! He gets the job done! Thank you for all your hard work of fixing our plumbing,Justin 😊

Review 5 (2024-07-31 - Rating: 5)
Sean Carrel became my hero today. He quickly and efficiently got my bathroom back in working order ! He was on time, worked quickly, and was friendly the whole time. I hope I dont need this service again, but if I do I will call your company and request Sean by name. I will also share this positive experience with friends and neighbors. Thank you.

Review 6 (2024-09-02 - Rating: 5)
Dakota came out and fixed our issue in a timely manner, he was very professional, kind and knowledgeable. We will definitely call Roto-Rooter if needed in an emergency again

Review 7 (2024-10-22 - Rating: 5)
Dakota was very helpful and went out of his way to help us with our plumbing issues! We will definitely use again for all our plumbing needs

Review 8 (2024-07-05 - Rating: 5)
JACK, is my absolute favorite plumber. I didn’t like him at first when one of my pipes under the toilet in my master bathroom cracked during a cold spell this past winter. And he said that he had to jackhammer my tile floor and fix the pipe, but my bathroom is better now than before.So I requested him again for a problem with my garage disposal. And he fixed it with no problem.Thank you for great service.BTW This is the only plumbing service I have used since owning my home. And they have helped me with several issues.

Review 9 (2024-11-25 - Rating: 5)
The service representative Chauncey came out within hours of my call and had my drain unstopped in no time. Very friendly and professional and definitely recommend.

Review 10 (2024-12-13 - Rating: 5)
The technician who came out was courteous and professional. He made sure I was satisfied with the work and was thorough.

Review 11 (2024-08-29 - Rating: 5)
Dacoda and Mack/Matthew were very nice and informative. Explained things to me that I didn’t even know. Very reasonably priced also.

Review 12 (2024-07-23 - Rating: 5)
We were told we had a leak and spent a whole two days searching but once Dakota and Justin came out to look they already had an idea with what they were working with and kept us updated through the whole process whilst giving us an insight to problem. Will be recommending them for any and all plumbing issues.

Review 13 (2024-09-19 - Rating: 5)
Justin Ellington did an amazing job fixing my plumbing . It so happened by luck he was called out again when energy broke my pipes for second time that he was familiar with so that was a relief ! This job was quickly resolved since its been a nightmare with energy digging breaking my pipes!

Review 14 (2024-07-01 - Rating: 5)
Jack the plumber was out standing!!!Very professional and knowledgeable!!!I will be adding Roto Rooters to our neighborhood website.As a reliable plumbing service.

Review 15 (2024-08-15 - Rating: 5)
Roto-Rooter did an excellent job servicing our job site. Extremely fast turn around time for completion.

Review 16 (2024-08-31 - Rating: 5)
Roto-Rooter plumbing & Water Clean up came in today to help with plumbing repair thanks to Dakota his did his thing to get me back working he was very nice and professional keep up the good work Dakota thanks

Review 17 (2024-06-13 - Rating: 5)
Washing machine drain pipe clogged. Mr. Drake diagnosed and made a quick fix. Perfect work, no major disruption, and he was very polite and knowledgeable.

Review 18 (2023-12-08 - Rating: 5)
When my sewage line backed up and I called Roto Rooter in a panic Linberg was dispatched to me within 45 minutes! He was completely professional and possessed a very calming confidence that let me know he could take care of the issue. He worked diligently to assess the problem discovering the drought was the cause. He found a cracked pipe which needed to be replaced. The next day he and Cowboy Matt arrived with a little tractor, dug a hole and repaired it. They worked until 7pm to make sure the piece was properly fitted. On the final day day Linberg arrived completed the job and cleaned up. Ill call Roto Rooter for all of my plumbing needs! Thank you!

Review 19 (2024-08-12 - Rating: 5)
He did a terrific job! He was friendly and respectful. He checked out every avenue to be sure it was cleared.

Review 20 (2024-07-26 - Rating: 5)
Technician did a fast efficient job. I would recommend this company for all your plumbing needs.

Review 21 (2025-01-08 - Rating: 5)
Mr. Drake works until the job is done! We appreciate him!!

Review 22 (2023-11-11 - Rating: 5)
I had an old water heater start leaking. I got a new one which was defective NOT from roto rooter which almost immediately started pouring (lucky me)Roto Rooters workers from the ones on the phone to the insurance specialist to the installers to the disaster specialist saw to everything and guided me through my plumbing disaster. Thank you Jack, Orlando, Gant, Florintine, Mike and the ones who I didnt catch your names. I hope not soon, but Id definitely call again and recomend.

Review 23 (2023-07-01 - Rating: 5)
Tyler was very professional and he arrived early. He helped us install our new bidetmate toilet. His expert advice guided us in making decisions which resulted in an excellent install. Thank you so much we really appreciate the quality service provided.

Review 24 (2024-07-19 - Rating: 5)
Techs were terrific, very efficient and cleaned up after themselves, Dakota was very friendly also

Review 25 (2024-12-26 - Rating: 5)
Very professional. Very thorough and explained everything very well. Fast and friendly.

Review 26 (2023-04-27 - Rating: 5)
They were quick to come when our hot water heater began leaking in our attic at 10pm on a Saturday night. The team kept us up to date on all work/repairs. Matt installed our new hot water heater quickly the following Monday. Professional, knowledgeable, a great job overall!

Review 27 (2023-01-23 - Rating: 5)
Michael and Matt were professional and quick to fix our Roman faucet. I received replacement parts in the mail, and Michael quickly communicated with me that he would be out the same day. Would highly recommend both of them and Roto Rooter for plumbing issues.

Review 28 (2024-10-22 - Rating: 5)
Dakota was knowledgeable, polite, and did a great job. Thanks!

Review 29 (2022-10-03 - Rating: 5)
Service was scheduled and done in a timely manner. I was kept informed and notified about updated arrival times. The technician was very knowledgeable and handled everything in a professional and expert manner. He made me feel comfortable with the process and the results were even better. I have never used Roto Rooter before but will definitely call if needed in the future thanks to Mr. Wade!!!

Review 30 (2024-10-03 - Rating: 5)
Chauncey did a great job and fixed my problem! Thank you so much!

Review 31 (2023-01-12 - Rating: 5)
Mike is hands down a true asset to this company. He went above and beyond to help me get my plumbing issue resolved. I’m not going to lie, I felt so depleted and I wanted to cry whenever i received my estimate…but 20 mins after he left, he called me back, and that call changed everything. I was so impressed by his level of professionalism and customer service that I knew in my gut that I made the right decision to go with Roto-Rooter. I also want to shoutout Orlando…he was amazing and so helpful to me…I can’t rave enough about my experience with this company, and it’s definitely due to my interaction with these two guys!!!

Review 32 (2024-12-26 - Rating: 5)
Excellent work…thanks for coming so quickly.

Review 33 (2022-06-21 - Rating: 5)
I’m extremely happy with the over all service with Roto-Rooter thanks to the Team that was sent out to our rural area home.Michael Fields and Christopher Anderson came out and handle our plumbing issues without time and worked extremely extremely hard in over 98 degrees weather.The guys worked so hard without complaint that I was compelled to give them both a tip and I will recommend this service to all

Review 34 (2022-09-12 - Rating: 5)
I recently had some home repairs that were not done properly or at all by the company i had highered before going with Roto. You ever meet someone that makes the company something worth chosing? I had one such professional Garret Flowers the other reviews mentioning him by name are spot on hes awesome, he will be why I will chose Roto in the future and why i think you should to. Garret arrived on time was reachable by phone and was very good at communicating the work that needed done. He was friendly, professional, and talented. While he was servicing me he also answered all of my silly questions, which put me at ease. He was hard working and got into the mud of the problem both literally and physically. He did great work and i now have functional draining pipes once more! Mr. Flowers made this service call a positive one that i am very satisfied with, Roto has a strong talent in there Jackson group! When i need plumming and drainage to be fixed in the future, Ill ask for Mr. Flowers specifically!

Review 35 (2022-08-17 - Rating: 5)
I did not use them due to miscommunication in the pricing at their office, but the plumber (Micheal Fields) come out and was very knowledgeable and professional. He was also very apologetic on the office behalf and made efforts to get the communication issues resolved so that it’s not a problem for anyone else in the future.I would love to do business with Micheal anytime if ever needed!!

Review 36 (2022-08-27 - Rating: 5)
The technician was Garrett Flowers. He was wonderful. He was very professional and did an awesome job. He was so concern about the job being done correctly and completed in a timely manner. I am so appreciative of him. If you use Roto Rooter please request Garrett. I promise you want be disappointed.

Review 37 (2023-06-20 - Rating: 5)
I thought I could unclog a condensate line ,but no. Called Roto-Rotter After hours)and agreed tohve a tech (Tyler Bryandt) arrive next morning. He showed up early ,went right to work,unclogged the drain and repaired the lines properly.He was very professional,cleaned up any mess he made(made very little).I would recommend this service and Tyler in particular.

Review 38 (2022-09-02 - Rating: 5)
Michael Fields is by far the most professional service technician I have ever dealt with. He truly provided an amazing service and is a blessing from God. Thank you Roto-Rooter for sending Michael! Yall need to keep him around and give him a raise! Pure quality service!!!

Review 39 (2022-09-15 - Rating: 5)
Roto-Rooters were the only plumbing company to answer their phone and send someone out to my house to figure out the leak issue I had. Roto-Rooters sent their employee Michael Fields to solve my leak problem. Michael was able to identify the issue quickly and produced a game plan to fix the issue. While he was here, he also found a potential future hot water heater leak issue and also fixed it. Michael completed the major repair work with accuracy and speed. Michael tested everything he replaced to insure that there was no leak. While he was fixing the leak issue, he talked my family through what he was doing. Michael cleaned all work areas after he was done. I highly recommend Michael Fields for all leak issues.

Review 40 (2020-12-02 - Rating: 5)
My experience with Roto Rooter was fantastic and affordable. The service guy that came out, Chauncey, was very knowledgeable and was able to instantly diagnose my plumbing issues. He thoroughly explained the issue and how he was going to fix/reverse it. It took about 30-40 minutes for him to complete the job and he informed on how to properly maintenance the issue in the future.

Review 41 (2019-06-14 - Rating: 5)
My toilet would not flush and was backing up pretty badly. I called Roto-Rooter and they scheduled me an appointment for the same day, within 3 hours of my frantic call!! I was shocked at how quickly they came to help. The technicians that serviced our home were respectful of my home and were awesome with our dogs in the house. They were very professional while making me feel safe and comfortable having two men in my home while my husband was at work. Prices were reasonable! I couldn’t be happier!

Review 42 (2022-09-30 - Rating: 5)
Called Roto Rooter this morning for a sewage smell under the house after trying multiple other plumbers who weren’t willing to get into my crawl space to diagnose the issue.Jesse arrived within an hour of my initial call to diagnose the issue, then Chauncy followed a couple hours later and got the issue resolved. Very appreciative of the quick, professional service!

Review 43 (2023-07-28 - Rating: 5)
Tyler, was the most professional technician I’ve experienced. He’s friendly and very knowledgeable. Was quick to explain the problem and give an estimate of the issue. I would recommend Tyler to all my associates.

Review 44 (2023-08-11 - Rating: 5)
My second time using them and as always very professional. I explained and showed to him what was going on. He immediately fixed the problem within minutes. He gave me tips on how to maintain my drainage system.

Review 45 (2024-08-01 - Rating: 5)
The technician was very nice and professional. Always excellent service.

Review 46 (2022-12-22 - Rating: 5)
Jesse is the best, we had a plumber who incorrectly installed plumbing in our bathroom. Jesse came out promptly and gave us suggestions to help us fix the problem. He was extremely knowledgeable and friendly. We look forward to using him in the future for our plumbing needs.

Review 47 (2012-07-15 - Rating: 5)
I called Roto Rooter a few months ago when I moved into an older home. We had been having some problems in the kitchen with the sink backing up. I had heard only positive things about RR so I was confident in their abilities when I called. I described the problem when I called and in less than an hour 3 workers with a ton of equipment came to my front door. They were all VERY courteous and did not track any mud or dirt into my house- like Ive seen with previous plumbing companies Ive used. It took them a little while longer only because of the very old pipes that had not been taken care of. They were very detailed and did not leave until they had completely fixed the problem. At one point, the owner of the company stopped by to make sure things were going alright and to give some insight. He was very polite and explained to me exactly what they were doing. They completely cleaned up their mess before they left and thanked me for the service. I received a follow up call a few days later asking about the service- which I was very pleased to receive. I would definitely recommend this company to anybody needing plumbing help!

Review 48 (2024-10-13 - Rating: 5)
Great experience! Hospitality was amazing and response time was very fast! I definitely recommend them to anyone with any plumbing issues at all!!!

Review 49 (2022-09-13 - Rating: 5)
I had a full inspection selling a house. Garrett did a great job! He did find an issue, fixed it, the inspection was re-reviewed and we passed. I will definitely choose this company again.

Review 50 (2024-08-29 - Rating: 5)
Fast service! Friendly! 5 stars. Worth the price.

Review 51 (2022-09-13 - Rating: 5)
I am a DIY kind of guy and when I couldn’t get the blockage removed I had to call someone with more tools and experience. I called them just because I knew the name. They were there within an hour and it took about 30 minutes. The tech was very polite.

Review 52 (2023-02-01 - Rating: 5)
Micheal, Matt and Drake were very professional and paid attention to detail. They explained the issue and was knowledgeable about the task at hand. I would personally use them again and tell my colleagues. They didnt waste any time fixing the problem. They are truly experts.

Review 53 (2024-08-10 - Rating: 5)
Fantastic service and extremely knowledgeable. Very polite and thorough.

Review 54 (2023-04-25 - Rating: 5)
Water leak under my driveway. Arrived very quickly after I called. Answered all questions and fixed leak without problems. Both workers were very kind and truly seemed to care. Thanks Matt and Tyler!

Review 55 (2012-07-13 - Rating: 5)
Roto Rooter came out and replaced a sewer line for our business. The team was very professional, and did an outstanding job. RR showed up exactly when they said they were going to and worked on the sewer line until it was complete. The owner even came by during the job to talk with us and make sure everything was going good. They did an outstanding job cleaning up after themselves once the job was complete. The pricing was good, and the quality of workmanship was outstanding. Paul runs an outstanding operation at RR, and I would recommend these guys from a small water leak to plumbing a new house. Give them a try and you see for yourself! Thanks again Guys!!!

Review 56 (2022-04-09 - Rating: 5)
Jesse was exceptional! He went above and beyond for our plumbing leak. We called Roto Rooter for a burst pipe repair and he came out right away. Jesse was very polite and courteous. Hes our new best friend at Roto Rooter!

Review 57 (2024-08-13 - Rating: 5)
Dakota and Matt were both awesome! There was an issue with my sewer line and they had to bust the the concrete slab to get to it! They were literally done in two days! I could not be proud! They were also friendly and compassionate. I will requesting them should I need work done again!

Review 58 (2016-10-15 - Rating: 5)
I had a water leak coming from the ceiling and they were quick to come over and diagnose the problem. They came within 30 minutes and had the leak fixed within a about 2 hours. They were very fair with the price and very professional. Randy and Devin were great. I would definitely recommend them.

Review 59 (2022-09-02 - Rating: 5)
I didn’t choose to go with work but Michael Fields walked me through all the issues and was a great help. He was very professional and well trained. I recommend Roto--Rooter for all your plumbing needs

Review 60 (2022-09-03 - Rating: 5)
Our technician Michael Fields was wonderful. He was very thorough and knowledgeable. He offered any and all the information I asked about. Explained everything really well and was amazingly helpful.

Review 61 (2024-10-16 - Rating: 5)
Very pleasant experience with Roto tech. He had to wrestle with a stingy shower but he kept at it until he got it perfect. They have my business going forward for sure!

Review 62 (2020-05-19 - Rating: 5)
We have a septic system, and almost every time we have to get it vacuumed out, we have to call Roto-Rooter to come clear the line at the top of the tank. I called them, and I was immediately connected to a dispatcher that helped set up a time - I was able to get someone out same day! Our technician was Chauncy, and he was very knowledgeable and professional; he had us up and running in no time. Highly recommend, and will continue to use. This was our second time to use them over the years, and it has been a positive experience every time. Thanks, Roto-Rooter!

Review 63 (2022-06-13 - Rating: 5)
Fantastic service and professional, determined, hardworking, and kind workers! Had sewage backup and impossible to find clean out pipe. They stayed for 8 hours in the terrible heat and didn’t stop until they found the problem and fixed the blockage. Great guys and hardworking!

Review 64 (2022-09-01 - Rating: 5)
Service tech didnt perform service of work per customers decision. Tech was beyond more than helpful, extremely respectful. Michael gave us a secure quote and was great to talk to

Review 65 (2023-07-11 - Rating: 5)
Was very professional and answered all my questions. Got everything taken care of and showed me on camera what the problem was. I will recommend them to anyone. The man that came out was great at his job.

Review 66 (2023-01-25 - Rating: 5)
Main drain line for my house was blocked by tree roots. The local plumber in my area was unable to unblock the line. He said the line needed to be replaced. I decided to call Roto-Rooter first. I am glad I did. They unblocked the line in less than 30 minutes.

Review 67 (2021-05-18 - Rating: 5)
Best plumbing services around. called an had same day service! a crew came out and repaired my water heater. they very professional and ladies in office kept me informed of when they were headed my way and when they arrived! definitely will use this company in the future and refer all my friends and family to Roto Rooter! thank you again roto rooter of jackson!

Review 68 (2022-04-15 - Rating: 5)
Michael and Chris were both very knowledgeable and they really took the time to explain everything that was wrong and why my hot water heater needed to be replaced. They were both very friendly and cleaned up everything after they left. Next time I have a plumbing problem I’ll be calling Michael and Chris with roto rooters. Thanks guys 👌🏻 Y’all need a raise.

Review 69 (2024-10-02 - Rating: 5)
Very proficient, professional, and kind. Friendly, excellent job! Thank you so much!

Review 70 (2016-10-06 - Rating: 5)
They actually answer phone calls! No selecting from numerous options following automated prompts. Respectful and friendly. Bailed me out on many occasions with last minute jobs. And heres a bonus: Honest! One tech came out and determined I needed a new commode. He took it upon himself to get a second opinion from a coworker and even though I had already authorized them to purchase and install the new commode after the initial visit they took the old one all the way off and managed to fix it. Then they proceeded not to charge me at all for all that work on the second visit. Excellence is hard to find in any business these days. This company is one of the few!

Review 71 (2022-05-26 - Rating: 4)
I had contacted 2 other companies and it days before hearing from them. Roto Rooter responded the same day and on time. Technician was did his job in timely manner and was very knowledgeable about his job.

Review 72 (2022-12-07 - Rating: 5)
Alton Drake is the best ! He is always professional and so knowledgeable. He is truly an asset to this company. And helping him was Matt Wray who was professional as well . Only use Roto Rooter

Review 73 (2019-06-14 - Rating: 5)
I called roto rooter because I was in desperate need and couldn’t get another plumber to come out in the middle of the night and they responded so quickly and got all my problems handled faster than I ever expected! Jesse was my tech and he was so professional and knowledgeable. Will definitely be using them for all future needs.

Review 74 (2019-08-17 - Rating: 5)
Gave them a call Friday evening and less than 10min later I received a call back. They were in between jobs and stated that they would be at my door as soon as they were done, which would probably be within 40-50 minutes later. Sure enough they showed up and within 30min they were all done. These guys seriously saved my life because all other places were closed til Monday. Thanks again Mr. ADP + CC!

Review 75 (2023-04-27 - Rating: 5)
Retrieved 2 decaying mice from downdraftVent from stove. Repaired the outside guardOf the vent where it comes out of the house.Matt and Tyler made my day. Very professional and respectful.

Review 76 (2023-03-27 - Rating: 5)
Called on Friday. Technician arrived on time, diagnosed problem, and fixed it. He communicated effectively, and did excellent work. Will plan to use again.

Review 77 (2023-01-31 - Rating: 5)
We were so pleased with Michael and Matt’s work ethic and expertise. A traumatic experience turned around by a five star response to our hot water heater problem. Thanks.

Review 78 (2022-12-27 - Rating: 5)
Jack was amazing!!..He did a fantastic job!..He was very professional and knowledgeable!..He was able to answer every question I threw at him!..I would absolutely recommend him and Roto-Rooter for any plumbing service you may need!!

Review 79 (2024-08-23 - Rating: 5)
Dakota was fantastic. Very professional. Clearly explained the issues and how things could be remedied.

Review 80 (2015-08-21 - Rating: 4)
I had serious leaks under my house. RR responded very quickly and the repairman was very professional. Cost was just a bit high but service was very good and the leaks were repaired satisfactorily. I will probably use them again in the future.

Review 81 (2016-10-26 - Rating: 5)
Well I was blown away.I made the call and 30 minutes later the guys were on the way to my house. They were very professional ,quickly finished the job . I will certainly call you guys First if I ever need a job done again. I have never known such fast respond to a call and finish the job too, in a very timely manner. You have a customer that will keep coming back and will be referring friends and family. Thank you guys so much. May God be with you all.

Review 82 (2016-11-05 - Rating: 5)
Having tried to get numerous plumbers in the area to simply diagnose a major problem at our house, they either attended, fobbed us off or just didnt attend. Anton, from Roto-rooter was at the house within a couple of hours of calling and set about clearing one blockage within 5 minutes and then spent time diagnosing the major issue.It couldnt be fixed on the day (we knew that would be the case), but we now know what were up against, which is a huge relief. Anton was polite, informative, fast and took time to explain exactly what was happening and what was needed.Price was very reasonable and the quote for the main issue was followed by a phone call giving payment options which was also welcomed.Great response from a company and plumber that I will definitely use from now on if/when needed.

Review 83 (2022-09-18 - Rating: 5)
Tech came within one hour of my call. He knew just what to do. Good experience. Would use them again. Waiting on my video from his optical camera after the weekend is over.

Review 84 (2024-07-22 - Rating: 5)
Great Company! Thank you for acting quickly to my emergency.

Review 85 (2024-10-09 - Rating: 5)
Chauncy was so polite and professional. Great guy

Review 86 (2020-02-28 - Rating: 5)
Jesse and Cam came out to replace our water heater. They were fast Professional and made sure we were comfortable with our decision for a new heater. Great service great people.

Review 87 (2023-03-17 - Rating: 4)
Once they showed up, the service was fine. I planned my day according to the scheduled time from 1-3. I finally called at 3, and they were running behind schedule. They showed up at 5 and left at 9pm. No problem with the service except the time.

Review 88 (2016-10-02 - Rating: 5)
I called Roto Rooter on a Sunday night for an emergency call around 3am for a water leak was flooding my master bathroom. They came out within 30 minutes and had the leak fixed had someone on site to even clean up the water. Paul (the owner) was great to work with.

Review 89 (2023-03-08 - Rating: 5)
Best company in town!! Quality service, professional, quick service and on time. If you want your plumbing done RIGHT, call Roto-Rooter….You won’t be disappointed.

Review 90 (2023-05-30 - Rating: 5)
Tyler did a great job. He was courteous and various and very efficient And if I need a service again I would be happy to call .

Review 91 (2023-01-03 - Rating: 5)
Im proud of my son Michael Fields. As a father he is very professional on his job,he treats his customers as if they truly matter and he is a hard worker. Im proud he is an asset to Roto Rooter

Review 92 (2022-09-17 - Rating: 5)
I received good service from Roto-Rooter. He was very timely and got the job done. I would definitely call again, if I need them.

Review 93 (2022-09-30 - Rating: 5)
Garrett Flowers came out, explained everything that went wrong with our water heater in full detail. He didnt come off like a salesman, so after the service I didnt feel like I got robbed and I cant tell you how much I appreciated that. Thank you guys. 5 start service.

Review 94 (2019-03-04 - Rating: 5)
Had an issue with my kitchen plumbing today and I must say they did a great job and had great communication and customer service. I called around 9 this morning and they came out less then a hour later knew exactly what was wrong, no beating around the bush and had a very reasonable price!! I appreciate your service very much and will definitely be doing business again!

Review 95 (2021-04-22 - Rating: 4)
Solid job done. One gripe is $300 just to show up and a steep $1600 for a 40 gallon tank replacement. Seemed a little high in my opinion. Also appeared to be in limbo for a day as we were told they would be back Monday or Tuesday. Then again, it was a Saturday when they showed up and it was an oddball tank config which meant electrical had to be redone. Overall it was a solid job.

Review 96 (2022-10-22 - Rating: 5)
Jack was awesome. Showed up on time, was upfront about the cost, and even came back on his day off to finish the job. Finished quickly and did a great job

Review 97 (2021-05-18 - Rating: 5)
Called and talked to Keysha and after listening to my concerns, she was able to dispatch a technician to to resolve the problem. Keysha called several times to advise the tech was on his way and she followed up with a call to check if I was happy with the results. This was a wonderful job by both Ms. Keysha and the tech.

Review 98 (2019-07-12 - Rating: 5)
Mike and his crew were great! They were able to diagnose the problem and get it repaired very quickly for a very fair price! I plan to use them again for all my plumbing needs!

Review 99 (2016-11-01 - Rating: 4)
Had a blockage that my plungers couldnt dislodge. Roto-Rooter sent a technician to solve the problem.He was able to find and dislodge it. He explained the steps as he proceeded and I actually understood what he said. I definitely would recommend Rotor-Rooter if asked.

Review 100 (2024-08-08 - Rating: 5)
The tech called on Saturday to find out what was the issue…gave his opinion told me it might not be my issue & reminded me of after hours charge..came out Monday it wasn’t my issue he informed my neighbor & I asked if he could let me know what they said..he did exactly that! Was friendly & professional!!! Thank you!!!

Review 101 (2016-12-12 - Rating: 5)
We had a clogged pipe running from the white pipe outside the house. I called this morning and they said they would send someone today. Within just a couple of hours Anton knocked on my door. He was friendly, polite, and professional. He ran the snake down the pipe and was gone in 30 minutes and now everything drains wonderfully. They were cheaper than the other plumbers I talked to and they answered the phone, no prompts and no leaving a message, a real person answered and was polite, professional, and patient as he listened to me try to describe everything. Thank you Roto Rooter and Anton. I will call them again in a heartbeat and recommend them to friends.

Review 102 (2019-03-20 - Rating: 5)
I placed an online service order for my house in the 39211 area. They came the next day and cleared all the drains at my house and discovered the ROOT of my issue (har har).Nice guys, didnt seem to take long, and they let me know how much it would cost before they got started.

Review 103 (2024-01-08 - Rating: 5)
I started dealing with this company on a Monday for a busted pipe. Everything at first went well. The plumber came out and said a water clean up crew was needed and they could cone out the same day to start. I agreed and they ended up coming mid day that Tuesday. A few guys showed up, walked around and left without saying anything. I called the office Tuesday night asking for an update and was told the cleanup crew would be setting up Wednesday for the plumber to come out. I again agreed and waited until mid day Wednesday. Some guys came started setting up. I waited all day after that because one of the guys that was on scene advised me the plumber was on the way. Never showed up. I called the office again Wednesday night and they apologized for the lack of communication and said a plumber would be there between 1 and 3 Thursday. Thursday comes and some guy shows up very unprofessional. He just comes in and says I need to go to your laundry room. I ask him who is he and what is he doing. He says hold on then walks away. So now not only am I annoyed but now Im suspicious because why cant you tell m e what youre about to do. Finally ge says hes setting up a tarp for the plumber to come later. This was around noon. I ask when the plumber is coming and he says he should be on the way. A little while afterwards I notice its almost 3 and still no plumber or phonecall. I call the office AGAIN and they tell me, after several days of dealing with them, they dont have me on schedule. I told them I was told several times by several people I was supposed to be scheduled to have my repairs done. After being hung up on 2 times I FINALLY get an apology and told a plumber was on the way. When the plumber arrived he looked at the broken pipe and gave me several reasons why he couldnt fix it right away but reluctantly agreed to fix it. After 2 hours of repairs and $1200 later my pipes are STILL leaking and the plumber was long gone. He used my water pump to continuously suck up water from the still leaking pipes. I will never use this company for anything ever again.UPDATEMike and Shawn came back out saw the root issues and offered to fix everything for me. Im very satisfied with the work they did and commend them for following through with the repairs for me.

Review 104 (2022-04-07 - Rating: 5)
I asked specifically for Mr. Graves, and his extensive knowledge and experience was the reason our outdoor drain line from the roof gutters was unblocked. This saved having to excavate the back yard and replace the pipe - well, at least for now, and this repair will last many years.

Review 105 (2021-10-08 - Rating: 5)
If you want professional and timely service, call Roto-Rooter! Jesse did a great job repairing our toilet leak. I definitely recommend Roto-Rooter!

Review 106 (2022-01-19 - Rating: 5)
Chauncey was VERY professional as always. He showed up on time and was able to unclog our washer quickly. I highly recommend this Roto-Rooter group.

Review 107 (2023-01-06 - Rating: 5)
The gentleman that came out to fix our clogged line was excellent. Very knowledgeable and kind, did not leave any thing for me to clean up.. Would use the same company again if needed.

Review 108 (2022-06-14 - Rating: 4)
Most impressed by how quick someone was able to come and fix the issue. Took less than two hours for someone to show up, and less than 5 minutes for such a mess to be fixed. I was not impressed with the price for such an easy and quick service.

Review 109 (2023-05-31 - Rating: 5)
Tyler was a great young man! Very professional and respected our time. Would definitely recommend

Review 110 (2016-09-28 - Rating: 5)
Im a local business owner. I use roto-rooter for any pumbling issues at my business. They explain the issue before beginning any job, reasonable prices, and everything is under warranty. Great locally owned company.

Review 111 (2019-06-07 - Rating: 5)
These people were amazing! When I called and explained the problem, they were so quick to send out someone who knew exactly what I needed and made sure it was affordable for my family! They will be my first call from now on!

Review 112 (2021-12-08 - Rating: 5)
Called to take a look at some of the plumbing issues in the office I work in. Representative was very knowledgeable, efficient, and quick in his appraisal. Was a professional experience from placing the call until estimate given.

Review 113 (2022-09-02 - Rating: 5)
Michael Fields was absolutely amazing. Will definitely recommend this business and specifically him to all my friends, family and coworkers. Thanks a ton

Review 114 (2023-05-09 - Rating: 5)
The technician Tyler , who is supreme nice know his job and did a wonderful job. I would recommend my family and friends for sure.

Review 115 (2023-04-08 - Rating: 5)
Awesome job! They were professional, on-time and went well beyond what anyone could imagine to help us! Well worth every penny! Thank you for your help!

Review 116 (2024-08-19 - Rating: 5)
Dakota was great. Showed up quick, solved the problem quick.

Review 117 (2024-07-28 - Rating: 5)
Jack was very professional and pleasant to deal with plus did an excellent job.

Review 118 (2021-05-06 - Rating: 5)
A good job was done in a timely manner with very little mess. The problem was fixed and the workers were so polite and professional. I will use their services again if I have any more problems.

Review 119 (2023-01-18 - Rating: 5)
Michael F was prompt, professional and knowledgeable. No one wants to have to deal with plumbing issues, but it’s nice to have someone friendly and professional when you’re in such a situation.

Review 120 (2019-06-07 - Rating: 5)
Amazing service! So fast- and they really listened to what my problem was! They fixed the issue, and I couldn’t be happier. Obviously, I don’t want to have issues again, but if I do, I know who to call. Customer for life right here!

Review 121 (2023-07-25 - Rating: 5)
Great work. Tyler was thorough and was great to work with. Fixed my problem quickly and explained what he did!

Review 122 (2022-04-06 - Rating: 5)
Awesome job! Michael was very knowledgeable and professional. I would definitely recommendRotor-Rooter Plumbing to others. Ask for Michael!

Review 123 (2024-09-05 - Rating: 5)
Technician, Mr. Drake, was very professional, efficient and friendly. Got my plumbing issue resolved same-day.

Review 124 (2022-11-08 - Rating: 5)
Great work done fast. The crew sent out were polite and willing to talk with me about the process. I would recommend them to anyone and will use them again if the need arises.

Review 125 (2022-11-19 - Rating: 5)
Jack gave Chick filacustomer service, second to none, I would recommend Rotor Rooter to all my family and friends.

Review 126 (2022-01-31 - Rating: 5)
Great work the other competitor told me they couldn’t find the drain and the only way to repair it was to dig the yard up and install one for $1600 but thanks to you guys I saved about $1200 dollars.

Review 127 (2019-06-07 - Rating: 5)
Very knowledgeable and professional. Tech came on time. The company is very reliable and honest. The services provided was absolutely exceptional. I will hire them again when needed.

Review 128 (2023-05-09 - Rating: 5)
Chauncy was professional, friendly and focused. Identified our issue and cleaned out the line. Was a delight to work with!

Review 129 (2012-08-07 - Rating: 5)
ROTO ROOTER of Jackson was Johny on the spot!I had a ceiling leak and they were timely in being their quickly.They had a shop vac on the truck and this prevented significant damage to the ceiling. Their techician Marcus was proffessional , neat and knowleadgable.They used a small Roto Rooter machine that I underand only they have in clearing deposits on the condesate line whch caused the problem in the first place.Prior they came as promised quickly a year before and used the big Roto Rooter machine they carry on their truck and quickly diagnosed the problem and using the big drain cleaner cleared it using the machine without digging to cut some root in the old line.While on the job they relpace the Kitchen Faucet with a nice single lever that the Plumber had on his truck.In my opinion in both drain cleaning and plumbing in the greater Jackson are , Roto Rooter of JACKSON are unsurpased in service.and competitive in terms of a fair price.

Review 130 (2022-12-02 - Rating: 5)
Great all the way around. Can in assessed the area and got to work. Took no more that 30 minutes. 10/10 Mr. Drake I would recommend

Review 131 (2023-05-04 - Rating: 5)
Tyler was great! He was professional and on time. He had the right tools and knew what he was doing.

Review 132 (2023-05-31 - Rating: 5)
My experience with the young technician Tyler was phenomenal. He has a nice smile too.

Review 133 (2023-01-02 - Rating: 5)
They came the next day and fixed my busted pipes. They made sure nothing else was messed up before leaving and gave it a full day to dry.

Review 134 (2024-08-15 - Rating: 5)
Chauncey was great and very efficient.

Review 135 (2023-10-02 - Rating: 5)
I’m very satisfied how they handled a little mix up with pricing! Great Customer service!

Review 136 (2012-07-27 - Rating: 5)
I was having plumbing problems on 4th July. We called Roto Rooter and they came right out! Very nice and helpful. I will always call Roto Rooter for any plumbing problems.

Review 137 (2023-04-05 - Rating: 5)
Very professional, Matt got the job done with a quickness. I will be referring him to other customers.

Review 138 (2016-10-01 - Rating: 5)
They came out and cleaned out my sewer line and put a camera in the line and showed me what was causing it to stop up. They even were able to have a crew out that day to fix the problem.

Review 139 (2022-09-27 - Rating: 5)
Very pleased with Roto Rooter the worker was very kind and helpful and did a wonderful job to get my kitchen sink and toilet unclogged…

Review 140 (2024-08-24 - Rating: 5)
Very professional, knowledgeable, and fast!!

Review 141 (2023-06-20 - Rating: 5)
Tyler was very thorough and nice! He did a great job!

Review 142 (2019-04-04 - Rating: 5)
Excellent service & great prices. Manny & Grey came out and fixed our issues the same day. Highly recommend.

Review 143 (2023-05-09 - Rating: 5)
Toilet was stopped up down the line.They did a great job.Dont use flushable wipes!!!

Review 144 (2023-01-05 - Rating: 5)
Michael Fields and Matt were a great team and got us fixed right up!

Review 145 (2022-02-11 - Rating: 5)
Randy was very friendly and professional. I would absolutely use Roto Rooter again. 👍👍

Review 146 (2022-01-05 - Rating: 5)
I had a large job they helped me get the resources i needed to get it done came out when they said they would and did the job i will recommend them the manager was very nice and helpful

Review 147 (2024-07-17 - Rating: 5)
Great conscious worket

Review 148 (2019-06-11 - Rating: 5)
I will be recommending this company to everyone I know who needs help. They were extremely helpful and very punctual. They took their time to fix the problem the right way.

Review 149 (2022-08-18 - Rating: 5)
Michael Fields was very professional on time very quickly and I recommend them for any plumbing repair.

Review 150 (2022-09-16 - Rating: 5)
Garrett Flowers did an amazing job, and got the job done in a very quick manner

Review 151 (2023-05-04 - Rating: 4)
Technician was very gracious and knowledgeable. He worked hard and quickly.

Review 152 (2022-08-16 - Rating: 5)
Available quickly for an emergency plumbing situation. The technician was professional and fixed the problem in a timely manner.

Review 153 (2023-08-10 - Rating: 5)
Definitely a good choice! Tyler went above and beyond to ensure everything was functioning after install. I call them back out twice and they were able to address my concerns promptly. Very professional and knowledgeable. Customer service rep was friendly and prioritized my request. Definitely will be using on future projects! Thanks everyone! 👍🏾

Review 154 (2019-02-21 - Rating: 4)
Anthony. N Bobbie great job under short notice got the job done the same day didn’t have to wait till it dry 2-20-19

Review 155 (2022-11-25 - Rating: 5)
Great quality work on time and very professional! I’ll recommend them every time!

Review 156 (2022-02-03 - Rating: 5)
Very knowledgeable about the job. Very on time and courteous. Came when they said and did the job professional.

Review 157 (2022-04-05 - Rating: 5)
The men who did the job were courteous and professional. They arrived when expected and finished the job promptly

Review 158 (2024-09-19 - Rating: 5)
Very polite and professional

Review 159 (2024-08-16 - Rating: 5)
Very professional

Review 160 (2022-08-22 - Rating: 5)
The man has been to my house before. He is super good and nice!

Review 161 (2022-12-01 - Rating: 5)
Mr.Drake was very knowledgeable and professional with the job that was at hand . Very pleased!!!!

Review 162 (2023-07-28 - Rating: 5)
Tyler is a great technician has a great work ethic!!

Review 163 (2022-09-09 - Rating: 5)
James PillersMichael Fields was very professional and polite.

Review 164 (2022-11-03 - Rating: 5)
Jack did an awesome job fixing the leaking pipe an fixing the sewer problem

Review 165 (2023-08-04 - Rating: 5)
Chauncey was the epitome of professionalism. His insight and knowledge definitely made my choosing to move forward with the service easy. He didn’t leave until the job was complete and my satisfaction assured.

Review 166 (2022-01-27 - Rating: 5)
They were very professional and fast, customer service was also awesome!

Review 167 (2022-07-23 - Rating: 5)
New owner new prices get ready

Review 168 (2022-12-20 - Rating: 5)
Michael arrived on time, courteously introduced himself and explained the steps he would be taking to address our plumbing problem. He was very thorough and professional. He patiently answered all our questions! He helped us find the solution that fit our needs. Questions answered, problem solved! He made a difficult situation easier because of his caring attitude. We feel like we have a new friend! He is a definite asset!

Review 169 (2019-06-07 - Rating: 5)
I had an issue. I called them. They handled it. Would recommend to others.

Review 170 (2022-12-10 - Rating: 5)
Came to my house within an hour of calling and had me fixed in less than an hour

Review 171 (2022-12-02 - Rating: 5)
Excellent, professional service! Good communication before, during and at the end of the service.

Review 172 (2021-06-03 - Rating: 5)
Roto Rooter of Jackson did everything right! I love my hot HOT water!

Review 173 (2023-07-24 - Rating: 5)
Tyler was amazing! Very efficient honest and helpful!! 10 out of 10 stars.. thank you!

Review 174 (2023-05-27 - Rating: 5)
Matt was Awesome ! I tell you , he was nice, polite, very helpful & knowledgeable about his work , he was patient,,, took the time to explain to us what the problem was with our toilet, it would over flow after flushing & he fixed it just like that, I would definitely recommend Matt for your plumbing needs, thank you again Matt God Bless !!!!

Review 175 (2023-01-02 - Rating: 5)
I can’t say enough good about Jesse and what he did for me. We had a water leak in the ceiling on Christmas Eve and he didn’t hesitate to come and help. He fixed my water issue on Christmas Day and then took care of a hot water issue I’ve had for a year. I’ve had plumber after plumber tell me every reason known to man why I didn’t have hot water but Jesse was the only one that made me believe he could get it right. Well for the first time in a year I was able to take a hot shower for as long as I wanted. The world needs more young men like Jesse.

Review 176 (2023-06-01 - Rating: 5)
Anytime I’m in the area I always use Roto Rooter for all my plumbing needs. Tyler is very prompt and professional, highly recommend!