VIP Sewer and Drain Services, Inc
Located in Irvine, California
Address: 4502 Walnut Ave, Irvine, CA 92604, United States
Phone: +1 949-207-3362
Rating: 4.9
Services
- Identifies as Latino-owned
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-24 - Rating: 5)
Bryce did a super job installing the replacement faucet set and toilet this morning! He was professional and most helpful with advice on the best fit and quality for our needs. My bathroom looks new again! I trust VIP for such installations and cleaning out the sewer line on previous clogs! -
Review 2 (2024-11-20 - Rating: 5)
I called the company for an issue in regards with the old ac unit and disconnected condensation draining pipe. I scheduled a later appointment, but representative offer me with an earlier time. Technician came by and found the exit of draining pipe. Then gave me a quote for the pipe reroute. He also offered to check the plumbering in the house for free. All the work are free of charge. Clear communication and received the quote electronically. The whole process is efficient and friendly from the technician. Will recommend for the next job. -
Review 3 (2024-12-10 - Rating: 5)
Arrived, cleared drain, and departed even before estimated arrival time. Knowledgable tech, made sure my tile was protected, and showed me what he cleared out. Price was as I guessed. So fast they didnt get a chance to call ahead to give me a cost estimate. Will use again. -
Review 4 (2024-10-08 - Rating: 5)
VIP was extremely quick with their responses and smooth with their scheduling. Tyler arrived at our front door within an hour to check out the issue we were having with our two toilets with constantly running water in the tanks. Thankfully it turned out to be a simple fix, and within 10-15 minutes, everything was solved. Tyler was very informative and honest as he explained to us the mechanics behind the issue, and we were not charged for the diagnosis. I also appreciate that he wore shoe covers in the house (:Its a huge relief to me because that running water sound has been driving me crazy at home for months now and I was stressing out because I had never reached out to a plumber myself before. I really shouldve contacted them sooner and will reach out to them if I need service in the future! Thank you, VIP! -
Review 5 (2024-08-07 - Rating: 5)
I loved my experience with this company as they are so honest and have decent heartfelt customer service skills. Jerry was so kind to replace my valve which took a lot of work. The price for this was $1000 less than another company that came out. I was so impressed with his work ethic and professionalism.Be careful of other companies that really over price the plumbing work because they are getting top rave reviews. This company will not overcharge you and will provide 5 star work. Thank you so much. -
Review 6 (2024-09-21 - Rating: 5)
VIP Sewer & Drain Services is a wonderful company. From calling to book, to our appointment, everything was great. Our service tech was on time and so knowledgeable. Thanks to everyone on the team for fixing our issue and being wonderful to be around. So appreciative and grateful for the expertise -
Review 7 (2024-08-02 - Rating: 5)
Fantastic experience with VIP! I had a pedestal sink that I wanted to ultimately replace as it was old and had a clogged drain. Due to time constraints, I couldn’t replace it immediately and just wanted it functional until I could. Turns out, it couldn’t be fixed by ANYONE. Jerry explained the problem, changed one small part to prevent leaks, and shut the water off for me. VIP did not charge me a penny, and they were so nice and helpful. Good communication from the company, with regular texts to update me on the scheduled appointment. Don’t hesitate to call VIP for your sewage or drain problems! -
Review 8 (2024-07-17 - Rating: 5)
I have a home that was built in the 1950’s and most of my pipes & drains had not been touched since then. One of the drains had backed up and that was why I called VIP Sewer & Drain. In fact I had used them 2 years ago for my sewer line and was completely happy with their work. I really appreciated the crew that came out. They were knowledgeable, pleasant, polite and extremely hard working. I was kept informed of what needed to be done and they didn’t do anything without my approval first. THEY WERE GREAT!! And I will use them for future jobs!! -
Review 9 (2024-08-01 - Rating: 5)
I have an underground sewer and grease line camera inspection today. VIP you did an outstanding job! Your service person Miguel really helpful did all my requested. Ours is a commercial old restaurant with a lot of clogged issues but Miguel did all he can to figure everything out together with me. He was on time and didn’t want to leave until all my questions were answered. I will need your company again soon for our future jobs. -
Review 10 (2024-10-10 - Rating: 5)
VIP Sewer and Drain has been helping us out for years and they always do a great job. Miguel is usually our service technician and has always been a pleasure to work with! We highly recommend them both!! -
Review 11 (2024-11-29 - Rating: 5)
They were so quick and on time and diagnosed the problem fast. They made sure there are no gas leaks after and sealed and cleaned the area. I will call them again for my future plumbing work. Thanks -
Review 12 (2024-09-14 - Rating: 5)
I had a very slow draining shower. I don’t have a plumber so I checked reviews online of various companies. I reached out to VIP Sewer and Drain based on the good things other customers were saying. They were all true. VIP came to my house less than two hours after I called. Jesus, the tech, was really nice and even covered his shoes with booties. It took about 10 minutes to open the drain. Bada bing bada boom! It was so easy and the price was right. You will be glad you went to VIP Sewer and Drain. -
Review 13 (2024-08-15 - Rating: 5)
Jerry was here on time to provide an estimate. He ended up fixing the problem using a reset tool and did not even charge me. He also provided an estimate on Hydro jetting, which I think it’s a very reasonable price. I’ll definitely call them for any future plumbing issues. -
Review 14 (2024-12-02 - Rating: 5)
It’s refreshing to work with a company with good customer service. Sent text reminders, easy yo book with. And technician was efficient and polite. -
Review 15 (2024-08-28 - Rating: 5)
Your team provided impeccable service the whole time they were here. They were as courteous as they were conscientious and clean!The first day I apologized for all of my questions and the response was, “It doesn’t matter if you have 1000 questions for me. I will have 1000 answers for you.”Thank you again. Exceptional service as usual! -
Review 16 (2024-06-06 - Rating: 5)
Worked with Bryce and the VIP team for sanitation cast iron pipe lining and partial pipe replacement/rerouting for our 60 year old home. They did an amazing job. Respectful, clean, professional, timely and reasonably priced. And when they ran into some snags they were resourceful and did not up the price. We were extremely pleased. -
Review 17 (2024-07-02 - Rating: 5)
Excellent. Prompt service, easy to set an appointment, everyone was polite and professional. Tyler did a fantastic job clearing our pipe in the bathroom. He explained everything thoroughly, answered all my questions and cleaned everything up nicely. Highly recommend!! -
Review 18 (2024-06-11 - Rating: 5)
VIP Plumbing/Miguel and George did a great job reinstalling my bathroom sink, including new wallboard, tile and paint. They also replaced the waterline for my filtered drinking water. Competent, helpful and careful. The price was fair for the time, materials, and work involved.I can recommend them without hesitation. 👍🏻👍🏻 -
Review 19 (2022-02-08 - Rating: 5)
Their name says it all... VIP! I was treated like a VIP by Robert Sandoval. He was very professional, upfront, and treated me like a very valuable customer. He notified me via text when he was on his way to my house. He quoted me a reasonable price and he got the job done pretty quick. He took before and after pictures and showed me the pipe that was cracked and that was needed to replace. I would do business again with him and VIP Sewer and Drain Services. Well done! Thank you. -
Review 20 (2024-07-02 - Rating: 5)
This was the most efficient and professionally done maintenance service Ive ever had done in my home. They were honest, reasonable and communicated everything that needed to be done with ease. Thank you Miguel for your great service on the hydrojet! -
Review 21 (2024-05-10 - Rating: 5)
Jesus came out and was extremely knowledgable and helpful.Our water bill had tripled and we had no idea why. He did a full diagnostic review inside and outside the house and located the issue and helped us fix it.He also snaked our outside drains and they now flow perfectly with no back up issues.Ill definitely be a repeat customer -
Review 22 (2024-06-09 - Rating: 5)
Miguel was friendly, courteous, and Very respectful of my home. He did the work and when he was gone there was no mess clean up. Thank you Miguel for your professionalism. -
Review 23 (2024-05-07 - Rating: 5)
I hate paying for plumbing repairs but everyone at VIP was great on the sewer issue we had at our home. Matt and Tyler and their crew were very clean and professional. Our neighbors even commented on how clean and professional they were. Happy to recommend them to others. -
Review 24 (2024-05-30 - Rating: 5)
VIP Sewer did a great job cleaning out a side yard drainage pipe to the street. This drainage has been clogged for 10 years +. They seem to have all the latest technology that did the job. Communication was very good as well letting me know they were on the way. -
Review 25 (2024-02-12 - Rating: 4)
I hired VIP plumbing on their 100% 5 star Yelp rating. My experience: 1. Website says this company is “family owned” but gives no names of people or a family. 2. The person who answers phones is a phone service and they don’t know anything about plumbing. 3. I requested that VIP plumbing show up prepared to clear the drains at my house and was told that a very experienced person, someone named Nick, the owner I think, would come out to my house, but a newer, not so experienced, technician showed up. 4. Pricing seemed random and there was no transparency or breakdown of very expensive costs. 5. I did not immediately receive a receipt for my payment. 6. I have not received an estimate for work the the technician said needed to still be done. 7. It seemed that 4 men did the work that could have been done by 2. That might explain the exorbitant cost.There are several positive notes: they cleaned up after the work was done, and acted professional. In their defense, my experience with them was not unusual lately and this may be the new norm where there is no real connection to what I’ve known in the past to be a “company”, with a home base and employees who know each other. The team of 4 men who showed up did not seem to know each other and I’m wondering if they were hired from a plumbers registry. I give them 4 stars because lastly, upon seeing my review, a company rep reached out to me several times insisting they wanted to do whatever it took to make me 100% satisfied and thankfully, I know they will. 5 stars would mean all expectations were met on first try. -
Review 26 (2024-10-25 - Rating: 5)
Same day service and excellent attention to detail, VIP will always take care of your plumbing needs big or small. Thanks for your help Jerry! -
Review 27 (2024-06-18 - Rating: 5)
Thank you Matt and Jesus for quickly taking care of our sewer issue. These guys showed up on time, found the problem and went straight to work. This is the second time that we have used VIP and will use them again if needed. Also shout out to Nick for working on the pricing with us. -
Review 28 (2024-02-09 - Rating: 5)
Found VIP Sewer and Drain on Yelp and decided to try them given the great reviews. Miguel and Tyler came this morning to clear one of our outside drains that was not able to handle this weeks rain. It probably was no longer able to handle any rain. It took them over an hour to finally clear out the end of the drain which was now buried under mud and roots. Im so glad they were persistent on fixing the problem. They did a fantastic job. In the past I hired a different company to unclog a drain.After 30 minutes they gave up and told me I had to replace the drain. Definitely recommend VIP Sewer and Drain. -
Review 29 (2024-06-14 - Rating: 5)
VIP used high pressure water to de-root the main sewer line. The camera system that was used was clear to see where the roots were building to block the line. Miguel M. was thorough and contentious with the work and did not take any shortcuts. Very pleased with Miguel and his excellent work. -
Review 30 (2024-08-14 - Rating: 5)
Terrific service from start to finish. Very professional and the work was EXACTLY what we needed. We completely recommend them without reservation! -
Review 31 (2024-07-30 - Rating: 5)
Came out within a few hours of my call. Jesus was extremely friendly and knowledgeable. Will definitely be calling again if anything comes up in the future. -
Review 32 (2024-01-17 - Rating: 5)
We had a great experience using VIP! The owner Nick Willis was very understanding of our emergency situation and made special accommodations to help out, ASAP. In doing the work, Miguel Macias from his company was very professional all-around. Miguel explained the issues and solutions in a way that engendered confidence.In addition, the camera work provided as a part of our repairs and the follow-up office review of the video, revealed problems in the City sewer mainline, prompting us to notify the City. The City confirmed the problem in their mainline and worked for hours, finally resolving the issue.Thank you, VIP! -
Review 33 (2024-09-21 - Rating: 5)
Jesus was a nice guy. Explained everything I asked him about. Didn’t try to rip off and gave reasonable price. -
Review 34 (2024-09-30 - Rating: 5)
Fast, professional, priced right, honest. What more could you want? from a 27 year real estate property management veteran. -
Review 35 (2024-12-27 - Rating: 5)
Highly recommended! Great service and fair prices! -
Review 36 (2023-11-14 - Rating: 5)
We recently had the pleasure of working with Nick for our plumbing needs at our business, and his service was nothing short of exceptional. His use of top-notch equipment made a noticeable difference in the efficiency and quality of the work done. Highly recommend Nick for reliable and skilled plumbing solutions! -
Review 37 (2023-10-10 - Rating: 5)
Chavez and George called me on the way to verify the appointment. I had a serious blockage problem in the main line that was unable to be solved by a previous router service. These guys were on the job quickly and cleared my line by hydro jetting within 20 minutes. VIP was also much less expensive than the competition. I had a recurring stoppage issue that had not been resolved for a couple of years. These guys were very efficient -
Review 38 (2024-01-22 - Rating: 5)
They were knowledgeable, fast, and got the job done right. Didnt try to upsell me and worked well with a remediation contractor following a burst pipe to get my house back in order and spoke to the insurance company as well. -
Review 39 (2023-09-07 - Rating: 5)
Nick and Jorge were early, very friendly, ,professional and thorough. They made sure all work was completed and did a great cleaning of the entire street when done. Would definitely call again if drain cleaning needed. -
Review 40 (2024-03-05 - Rating: 5)
Nick, Miguel, and Jorge demonstrated exceptional responsiveness and performance, successfully installing 60 feet of state-of-the-art liner technology. Following the installation, they meticulously inspected the sewer line, achieving impeccable results. I confidently endorse this company to individuals seeking plumbing services. -
Review 41 (2024-07-30 - Rating: 5)
VIP has worked for all our multi family properties on all major issues we have along with our properties we are remodeling. They are professional, knowledgably and Nick the owner is an honest and a respectable person which is hard to come by in this field of work. We will continue to ask Nick to work on projects for us for years to come. -
Review 42 (2023-11-07 - Rating: 5)
Jesus and Miguel were timely to check for what I assumed was an outside water leak. The guys looked at the water meter and the usual sign was not there. They helped determine what the water sprinkler system was doing causing what appeared to be a water leak. I had some plumbing questions for inside the house which they accommodated helping me decide the timing of those repairs. Jesus was the lead but Miguel a good support even confirming a sprinkler question of mine. These guys were professional in their demeanor, knowledgeable to determine the source of my water problem, explained so I understood plus I felt comfortable with them. I had a very positive experience. Thank you guys. -Kathleen Herendeen -
Review 43 (2023-12-19 - Rating: 5)
Very responsive from initial phone call to appointment updating. Technicians were professional and informative. Cost was reasonable and no upselling was attempted. Overall satisfied with work performed and would recommend. -
Review 44 (2023-01-26 - Rating: 5)
I was referred to VIP by a neighboring business and I could not be more impressed. The owner answered when I called and after a quick explanation of my problem, he had me text him a video. I received a quote in just a couple hours and was lucky enough to have Bryce out the next morning for install. He was very friendly and professional and most of all, he got the job done right. I would definitely recommend this business to my friends and family. -
Review 45 (2024-10-09 - Rating: 5)
This is a long overdue review for Bryce Emerson who works for VIP and did a fantastic job of replacing my master bath toilet and snaking two drains, both sink and tub. He is efficient, kind, a great communicator, on time and gives the best service at a reasonable cost. I have used him twice and he is my plumber of choice for all my work! -
Review 46 (2023-10-27 - Rating: 5)
VIP - Honest, Reliable, Professional & Personable is how I describe VIP as well as Jesus Luna. Jesus is an asset to their team. I have always received a response quickly - have always received great service readily and have referred my family & friends to them. Today, was no different. Thank you Jesus -
Review 47 (2023-04-28 - Rating: 5)
Had a great experience with VIP Sewer and Drain services! They were able to send out a tech the same day for us! Jesus was our tech. He was very knowledgeable, helpful, and nice. He even drove back because we had forgotten to mention to check another issue we were having with a leaking tub diverter. Thank you! -
Review 48 (2023-09-18 - Rating: 5)
Excellent service. Came to house quickly. Very professional. Fair pricing. 2nd time I used them in 2 years to clear out the roots in my sewer pipe. Hydrojet wash and video camera analysis. Problem solved ! I highly recommend them. -
Review 49 (2023-04-22 - Rating: 5)
Matt (service manager) was quick to follow-up and was able to fit us in within the same day. Their prices were VERY reasonable (trust me, I called around). Our patio drain has been draining slowly and will all the rain over the past few months, it finally stopped draining due to debris from all the trees (leaves) surrounding our patio. Miguel from their team ended up hydro jetting both of our patio drains for literally half the price of one plumbing company was going to charge me for one drain. Another was gonna charge for assessment fee ONLY, and will not credit towards the work. VIP was reasonably priced and very professional; they also even cleaned up the debris that got into our neighbor’s patio. Definitely using them again for any plumbing issues in the (hopefully distant) future. Definitely highly recommend! -
Review 50 (2022-11-22 - Rating: 5)
I was totally impressed with VIP They went out of there wayMy wife and I are in our sixties and both of us are handicap I told them our situation and they worked with us bringing the estimate much lower so we could afford the new 95ft of trenchless sewer mainThey were extremely professional & clean. They were on time and went out of there way doing extra stuff. It took them under 2 daysand it looked better then when they started the work.Robert explained everything and went far beyond what I expectedI give him * * * * * StarsI highly recommend VIP to anyone needing plumping repairsIt was a pleasure working with such a Great companyThank you VIPDave Wilson -
Review 51 (2023-02-08 - Rating: 5)
Nick and his crew were awesome! Had them epoxy a few drain and sewer lines for me at a jobsite. They were fast, on time, professional, and affordable. 5 stars! Would recommend them to anyone -
Review 52 (2020-11-27 - Rating: 5)
We converted a closet to place a stacked washer and dryer. It took a little bit longer than anticipated because we had to look for an electrician to install 2 new outlets. They did a great job overall. Miguel was super nice and friendly. Nick, the owner was super nice too. This is our second time to call them for help. The first time was to replace our water heater last year at a different house. They did excellent jobs on both. -
Review 53 (2023-03-17 - Rating: 5)
They provided great service and very friendly. Courteous- put in booties before coming in the house, cleaned up work area after they were done. Work was done quickly and fixed our clogged drain. Would definitely recommend. -
Review 54 (2022-12-07 - Rating: 5)
We had a sewer line overflow on Thanksgiving. VIP was quick to respond and send their team to our home. Over the course of three days we determined the cause of the blockage and dig out the collapsed portion of sewer pipe under our home. VIP was very quick and professional, thank you again! -
Review 55 (2023-01-20 - Rating: 5)
If you are looking for a very professional, experienced, and caring plumber to service your sewer line, VIP Sewer and Drain is the place to call.I have used them several times for different issues and every time I’ve been impressed by their great service.Most recently, I thought I had a sewer line back up at an exterior clean out.When my technician Miguel (super nice and professional guy) came out, he ran a camera and showed me that my sewer line was in great shape and that nothing was clogged. He knew I was concerned about the area around my clean out being wet, he continued to dig and dig until he could find the source of the water.His work was very clean, detailed, and precise.I highly recommend this company for all your sewer and drain needs, they are the best at what they do. Thank you guys for a great job. -
Review 56 (2023-01-04 - Rating: 5)
We had Kitchen drains clogged. VIP Drain Services showed up on time and fixed our problems very well. Mr. Bryce Epperson, Service Man, was very nice, polite, and did the work in a professional manner and very clean. I give VIP Drain Services 5 stars (*****) -
Review 57 (2024-11-28 - Rating: 5)
Very Professional and Courteous. I was satisfied with their service. -
Review 58 (2024-08-25 - Rating: 5)
Bryce was super professional, showed up on time with the right equipment and scoped our problem drain. Even took a look at our main sewer line to check for further issues. He was very courteous and kept things very clean, always informing me of what he found. That type of inclusivity is greatly appreciated. He took the proper time to draft up a bid for both options and followed up with what our decision was. Although the owners of the property ended going with someone else for the smaller job, I am going to recommend the larger job be tackled by VIP should that be approved by the owners.VIP has all the great tools and knowledge to back up their claims. The value they provide is great appreciated and VIP will be on our short list for any future plumbing needs.Thanks again Bryce. -
Review 59 (2021-05-25 - Rating: 5)
My home warranty company assigned me a plumber who didn’t respond all day. My main line was clogged and my bathrooms were unusable.My home warranty company let me select a plumber and at 4:45, I doubted I’d get the issue fixed that day and had company coming to town. I called VIP and they answered immediately and were able to accommodate me the same day.The two men who came were professional, kind, worked fast, explained the situation to me and provided guidance on how to avoid the issue in the future. They wore masks, wore booties on their feet and were happy to help.Their prices were also very reasonable in my opinion and within the approved amount from the home warranty.I will definitely be using them in the future and highly recommend! -
Review 60 (2024-09-16 - Rating: 5)
Jesus provided quality, helpful service! He was courteous and professional. -
Review 61 (2023-04-18 - Rating: 5)
I contacted Matt for a hydro jet job but when their field crew came out, they found out the old drain pipe was broken/disintegrated at various place (via camera work). So the whole drain needed to be replaced. They came up with a proposal and arranged work within a relatively short period of time. Robert and Bryce were helpful and professional. They explained work step by step and finished work on time even with some unexpected hurdles that they had to deal with. Thanks. -
Review 62 (2020-04-05 - Rating: 5)
VIP did an outstanding job diagnosing the main line plumbing issue at my house and explaining all my options to address the issue. When it came time to do the work, their communication couldnt have been better in regards to what time they would arrive; how long the work would take; the status of the repair work while in progress. Definitely the highest rating possible for responsiveness, communication, professionalism and quality of work. -
Review 63 (2023-01-20 - Rating: 5)
I want to express my gratitude for how much the VIP team helped my family out with all of our plumbing needs. We are going through a really tough period and their desire to take care of our plumbing issues at an incredible price was amazing and refreshing. The level of customer service from the service manager, to the guys who showed up at our door, was nothing but extraordinary. The service manager actually cared about helping us no matter what. The guys who came out were very professional, went above and beyond to take care of us, and did not leave until all of our problems were fixed. Because of VIPs desire to ensure we are 100% taken care of, they have made a customer for life. I will refer VIP Sewer & Drain Service to family, friends, and heck even strangers if they have plumbing problems. Thank you VIP and team for for going above and beyond! -
Review 64 (2021-06-20 - Rating: 5)
Nick at VIP hydrojetted our sewer to clear it and remove root intrusion. He was very communicative and professional. As new homeowners, we didn’t fully understand the situation. He patiently explained to us our options for maintenance and answered all our questions. We liked his friendly and honest attitude and pricing was very competitive. We will use VIP for maintenance and future plumbing projects. Highly recommend! -
Review 65 (2020-12-24 - Rating: 5)
Nick came out on Xmas eve morning at our request to camera our sink drain. I thought the pipe was broken due a previous break, but nick was able to see it was just a lot of grease and buildup. Which was a major relief to us. He was able to snake and unclog our drain and suggested we hydro flush . Which we will be doing soon. He was professional and courteous, neat and clean. No hard sell. Which we appreciate .reasonable prices. We would recommend and will use again.. -
Review 66 (2020-11-07 - Rating: 5)
They let me know they were on time and arrived as promised, completed the work relentlessly until the back and side yard drains were completely cleaned out all the way to the street curb. The price quoted was the price they charged (no hidden costs) and the quote was by far the least expensive of all my inquiries. I highly recommend them and will use them again in the future. -
Review 67 (2024-01-31 - Rating: 5)
Jesus and Miguel did a great job. Very professional and very thorough!! Highly recommend and would definitely use them again. -
Review 68 (2023-02-18 - Rating: 5)
Thanks Jesus, Jorge, and Miguel. I always use VIP Sewer and Drain services. Nick is a fair, quality plumber you can trust. Thanks again for coming.....a fifth? Time in five years. You guys are awesome!!! THIS time on short notice and installing my bathtub. -
Review 69 (2023-03-06 - Rating: 5)
Nick was Highly professional and courteous. In addition he solved a long standing water problem I’ve had for like 10 years. I would recommend him and his company to anyone who has water problems. -
Review 70 (2020-06-17 - Rating: 5)
The representative we hired was professional, responsive and on time. We received good quality at a great price. Our representative quickly discovered and resolved our plugged drain issue. We will definitely use this company again for all future plumbing issues. -
Review 71 (2022-03-28 - Rating: 5)
The company service center made every attempt to work with my tight schedule. I appreciated their flexibility. The plumber arrived on time, was very friendly and immediately helped with the problem at hand. The honesty and integrity were top notch. It’s not that often you get superior service like this. I wanted to pay more than they suggested. How often does that happen? Robert provided service that was far and above the best. Thank you again. I definitely would call them again of the need occurred.Sincerely,Natalie -
Review 72 (2020-08-08 - Rating: 5)
I was very impressed by the Services and Jesus was patient and kind. He was very good at his job and took the time to explain everything to me, he also showed me the camera that he ran down the drain! I highly recommend this company for anyone who needs the help, especially during these troubled times and I felt safe, as well. Using masks, gloves and foot coverings! Thank-you for being so professional and honest! -
Review 73 (2020-12-31 - Rating: 5)
Jesus was incredible. We had a very stubborn clog. He went above and beyond to diagnose and fix quickly. He was friendly, professional and thorough. I highly recommend VIP. I will be using them for every plumbing need! -
Review 74 (2021-10-21 - Rating: 5)
This was my second time using the services from VIP. I asked for Alvino specifically, because he is very professional and does an outstanding job. This particular time, I needed my sewer line to be cleaned out. It had a palm tree piece creating stoppage. It was a full days job. Alvino and his team showed up on time, kept me updated, and did a fantastic job. I was very pleased with the work completed, and the cost was reasonable.Nick is the owner, and is easy to get a hold of and talk about the job details. All of Nicks employees I’ve come in contact with our professional and knowledgeable. I highly recommend this company. -
Review 75 (2020-08-19 - Rating: 5)
I have never taken the time to write a review before but everyone needs a really good plumber. VIP sewer and drain services uncloged our pipes and used a camera to show us the condition of all of our pipes. The owner Nick knows what he’s doing, is friendly and gave us a very fair price. He will have our Business in the future on all of our properties. -
Review 76 (2022-10-11 - Rating: 5)
Bryce was awesome! He came to fix the issue that we have in such short notice. Very professional and knowledgeable. He knew exactly what he needed to do. I had 2 other different plumbers from a different company try to fix it but they seemed to not really know what they were doing. VIP Drain and Sewer is highly recommended. Will definitely hire them in the future. -
Review 77 (2021-10-08 - Rating: 5)
WOW!! When I received the quote I told my wife it didnt make sense and told her they would need to arrive, perform the service and drive away in less than 30 minutes OR they wee going to upcharge us after arriving and diagnosing the issue. I have a time stamp that shows VIP entering my community at 9:33am and receiving my invoice after finishing at 10:03am. Talk about a machine, Miguel was professional, courteous and polite. In and out, leaving a clear drain behind him. I was sure we would be upcharged to the point where I expected it, I was wrong. A perfectly executed service that made money for VIP and honored their quote. -
Review 78 (2022-10-03 - Rating: 5)
Bryce came the same day I called and was finished very quickly. He was polite, knowledgeable, and very competent. The price was right. I will definitely call again if ever I need their services. -
Review 79 (2020-11-04 - Rating: 5)
VIP repaired my reservoir tank about 1 year ago. Recently my toilet was running constantly. I called VIP and they honored their 1 year warranty even though it was a month over. No charge at all! It nice to know there’s still honest companies out there. -
Review 80 (2020-08-25 - Rating: 5)
They came on time with short notice and were extremely professional. A different company we received a quote from tried asking for 6x what VIP Sewer charged us. These guys were very honest. Walked me through the process of what the issue is, how to repair it in the short term and what we should do in the long term. -
Review 81 (2020-12-15 - Rating: 5)
While waiting for permits to get a sewer line repaired, I needed someone who could come and clear the drains in the restrooms. VIP Drain Services came out every 2 weeks for several months. Plumbers were clean and professional.Nick was always available by phone and quick to address any questions or issues that came up. -
Review 82 (2023-01-21 - Rating: 4)
Cleaned storm drains surrounding house with hydrojet wash and video camera followup. Work crew was professional and experienced. Cleaned up after work. Shared information as work was being performed. Returned to do re-check and re-cleaning (at no additional charge) when first cleaning was insufficient (drains backed up again after huge rains just days after initial work was performed). Reasonable hourly rate. Only issue was with timing. came very late first day; followup had to be rescheduled twice due to company service issues, but communication in that regard was good. -
Review 83 (2023-01-05 - Rating: 5)
Use VIP Plumbing! Ive tried several other plumbing companies over the years. Nick Chavez and his team from VIP were the best; Fast, clean, knowledgeable,professional and competitive! -
Review 84 (2024-06-24 - Rating: 5)
Always on time, very informative, keep the work area clean after every work day. Would hire again for any sewer work needed in the future -
Review 85 (2020-09-21 - Rating: 5)
Although they could not fix my problem using the hydro jetting tool, they were very professional in the work they performed. They left the site spotless after working an hour on my root clogged drains.The full repair was over my budget at the current time. -
Review 86 (2022-11-17 - Rating: 5)
VIP did a fantastic job of hydrojetting and inspecting my main drain pipe for the backyard storm drains. They cleared the clogs and got rid of most of the roots and got it all flowing again, and marked spots on the grass where the camera showed the breaks so I could repair them. Will definitely be using them yearly for my cleanout services. -
Review 87 (2019-10-30 - Rating: 5)
Thank you to VIP for great service. They were prompt in responding to my request for a quote, charged a fair price and were right on time for the appointment. And special thanks to a very friendly Alvino Guerra and his colleague for quickly fixing the clogged drain in my bathroom. -
Review 88 (2022-06-27 - Rating: 5)
I highly recommend VIP Sewer and Drain Services for any drain cleaning needs. They responded very quickly with competitive pricing and were able to provide the service the day that I contacted them. The 2 guys that showed up were very polite and professional. My drain was cleaned with 20 minutes. -
Review 89 (2019-08-01 - Rating: 5)
Had an emergency main line blockage that needed to be cleared. I found VIP Sewer & Drain Services after a quick google search and they were able to get a service technician over to the house within a few hours. Nick was able to isolate and fix the issue quickly and with good communication. -
Review 90 (2020-08-03 - Rating: 5)
We had Alvino and Miguel service our lines from the back yard. They used the jetter and were able to remove the blockage. They were very professional and efficient, explained everything and answered my questions. As well, they were straight with me about the service and did not try to do more than was needed. We will use them next time we have a problem- I highly recommend VIP. -
Review 91 (2021-11-19 - Rating: 5)
VIP Sewer and Drain Service people are very professional, efficient and reliable. They came sooner than the expected time and did an excellent job. Their prices are also very reasonable. Robert Sandoval is a true professional. He goes above and beyond when it comes to explaining the situation and what they are going to do to get job done. Glad we found them. We highly recommend these people. -
Review 92 (2022-01-21 - Rating: 5)
I contacted VIP to help with a slow draining kitchen sink. Little did I know how bad it was having been built up for 20 years. The team tirelessly worked on the unique blockages present using multiple tools from different sized snakes to hydro jets and cameras. They worked on it for more than 3 hours never quitting and clearing out the mess inside. That is true service and I will not hesitate to call them again. -
Review 93 (2020-10-27 - Rating: 5)
VIP came out and HydroJetted our main sewer line. They were on time and courteous. Miguel did a great job of explaining what was going on during the HydroJetting. Very good customer service and their knowledge shows. Will definitely be using VIP for any future plumbing services. -
Review 94 (2021-02-16 - Rating: 5)
Excellent in every way! Nick was extremely courteous and responsive in understanding the issue and scheduling an appointment. Miguel arrived early, and was able to take care of roots in the main sewer line with the utmost efficiency and ease. He was an absolute pleasure to work with. VIP Sewer services is by far the best plumbing company I have worked with. Highly recommended! -
Review 95 (2022-03-21 - Rating: 5)
The team was very professional and diligent. Robert, the lead technician, provided great customer service. He spent the time to explain what they were doing and why they were doing it. He listened to me the customer and understood the situation. We will absolutely use VIP again! -
Review 96 (2020-02-23 - Rating: 5)
VIP responded promptly to my inquiries, setup an appointment to inspect the problem, and provided a quote, all free of charge. I was shown photos and videos of the problem, and options explained clearly. I promptly booked the repairs as recommended. They came with a good crew, the work was prompt, and everything was cleaned up afterwards. I would recommend them for all drains problems. -
Review 97 (2022-06-09 - Rating: 5)
From the phone call to set up the appointment to signing of the invoice and everything in between professional, friendly and clear communication. They cleared out what the other guys couldnt. Based on my experience I would recommend and would not hesitate to use their services again! -
Review 98 (2023-01-13 - Rating: 5)
Hydrojetting Storm Drains. The two gentlemen, Nick and (Gonzales, I believe), were great. This listen carefully to my issue with the storm drains. They were quick, efficient and transparent. They showed me what was removed out of the line and showed me when they ran the camera through the storm drain line to show where my west storm drain had breaks and root intrusions. They even had enough time to hydrojet the east storm drains which had much sediment buildup. They even ran the Hydrometer twice through the east storm drain to get a stubborn root out. I would definitely hire VIP Drain Services again. -
Review 99 (2022-05-07 - Rating: 5)
We called VIP early Monday morning. They scheduled an appointment for us that afternoon. Bryce showed up on time and ready to get the job done. He looked at our situation, drained the water out of the sink and then rooter-ed the pipe under the house. In about 15 min he had the stoppage cleared and the pipe itself was cleaned out. This may seem like a standard situation. Prior to Bryce and VIP coming to our home, another company had been out to do the same work. They said that the pipe was so bad it needed to be re-routed which would have cost us upwards of $17000.00. Bryce was professional, honest and trusting. He then brought a team back the next day to do a Hydro-Jetting of the pipe. The drain is now almost pristine. We would never look anywhere else but to VIP for our future needs. -
Review 100 (2020-02-17 - Rating: 5)
Alvino & owner, Nick, are very professional, polite and educated. We’ve been dealing with a smell for way too long at my business in Orange and they took care of it very easily and fast. Highly recommended! They were always on time as well! -
Review 101 (2021-09-22 - Rating: 5)
Called to get hydro jetting service for my kitchen drain that clogs every few months from snaking pipes. Called in Friday morning, came early afternoon same day. Diagnosed my problem with pipe hard scale issues which jetting can’t get rid of. Recommended descale pipes plus hydro jetting. More than what I anticipated but have to give it a try. They didn’t have descaling machine so scheduled for Monday.I am in the middle of getting my kitchen remodeled and they were installing the backsplash. Alvin had to break off some stucco to gain access to the drain and he was concerned about the backsplash getting loose which was the wall behind. Talked to the contractors and said it will be okay. A+ for Alvin on his concern with the other work being done.The team successfully de-clogged my kitchen sink pipes from years of hard scale and tons of grease! Showed me live video of how the pipes looked before, after a first pass and after final flush.Overall, the team did a great job. It’s been only a few days since the service but from what I saw on what they did, I’m satisfied with their service, for properly diagnosing the problem and not recommending what my previous plumbing company would do (just snake the pipes knowing that I’ll have the same issue after a while) and know that I wouldn’t have to deal with another kitchen clog for a long time.Thank you to VIP for properly fixing my clog problem! -
Review 102 (2024-10-12 - Rating: 5)
Tyler was easy to work with and very professional. -
Review 103 (2021-09-22 - Rating: 5)
VIP did a great sewer inspection at a home I considered purchasing. They took the time to talk me through what they saw and gave me an honest assessment any needed repairs without trying to push unnecessary services. I will definitely call them again for inspections. -
Review 104 (2022-08-03 - Rating: 5)
Our yard drain running from the back yard to the street was blocked. VIP arrived the next day with their hydro jet equipment and very soon my drain was unblocked and flowing nicely! It was 45 minutes from arrival to leaving. Highly recommended! -
Review 105 (2021-07-30 - Rating: 5)
VIP Sewer and Drain Services are great!! I have called them a few times and each time they come out they are professional, knowledge, and do an amazing job !! I had a kitchen sink and toilet out in and Alvino and Miguel were awesome!! They are polite, hard working and efficient. I am very pleased with all of their work and will use them again as well as refer VIP to my friends and family. -
Review 106 (2019-11-19 - Rating: 5)
There arent enough words to express how grateful I am to come across Nick and his crew. They are professional, reliable, honest and fair. Not to mention personable and attentive as well. Would highly recommend them to anyone looking. Thank you Nick and team for all that you do! -
Review 107 (2020-02-25 - Rating: 5)
VIP Sewer arrived at the promised time. Alvino and his partner worked efficiently and did a great job of cleaning out the clogged drain in my kitchen. When they finished cleaning the drain they sent a camera down the drain to show me what they had done and where my clog occurred. The price to hydro jet the line was very reasonable based on other quotes I received and the camera work was included with the clean out. Alvino never tried to up-sell me for additional work. The price I was quoted was the price I paid. I highly recommend VIP Sewer. -
Review 108 (2021-12-29 - Rating: 5)
Used VIP Sewer & Drain to replace a failed kitchen sink sewer line and add a new line for a future bathroom addition. What really stood out from their estimate beyond the competitive price was that they covered nearly all finish work (brick, pavers, stucco), were BBB accredited and were insured. Nick and his team (Miguel, Bryce) were punctual, professional and answered all my questions throughout the process. They bored new lines, hooked them up to our main sewer and left the area as if no work had been done within the promised completion window. Really happy with the quality and overall experience and Ive already scheduled more work as we slowly renovate our aging 1960s era home. -
Review 109 (2022-09-16 - Rating: 5)
Had a whole house sewer re-pipe done and the crew was outstanding. Very professional and respectful, wore booties inside and always kept us informed regarding our ability to use restrooms, water, etc. It was 100+ degrees the days they were working and to be honest I was worried about them but they stayed on schedule while working safely and effectively. High marks to all involved! -
Review 110 (2022-06-23 - Rating: 5)
Great company and helped us through having to re-line our sewer line. VIP was the company I used for a 2nd opinion and from the get go was great at communication and understanding, that said, we ended up using them. -
Review 111 (2024-11-18 - Rating: 5)
Thank you to Tristan for unclogging our drains. I really appreciate the prompt and efficient service. -
Review 112 (2020-03-22 - Rating: 5)
Amazing service!!! Weve used VIP a few times now! Always professional and on time. This last time Nick was great and told me exactly what he was going to do and what to expect. Highly recommended. Thanks VIP. SO MUCH APPRECIATED. -
Review 113 (2021-11-02 - Rating: 5)
My husband and I have used this company twice now and both times we have been very pleased with their service. The second time around we had other construction going on in our home and they were very respectful towards this. Minded their own duties and communicated well with us. Definitely recommend them and will continue to seek their services in future. -
Review 114 (2023-08-25 - Rating: 5)
This company has earned my trust. They explain the issue/problem(s) found and the available solutions. Very respectful and not pushy. -
Review 115 (2024-08-10 - Rating: 5)
Very good service, got the job done and honest people. Best price around for water jetting my main line. Will book again. -
Review 116 (2020-12-09 - Rating: 5)
Found on Yelp. Had a gushing water leak from sprinklers underground. Very fast response in stressful situation. They came out quickly, found the leak, gave an estimate and they started on it right away. They cleaned up afterwards. Polite employees and fair price. Thanks, VIP! -
Review 117 (2021-08-25 - Rating: 5)
VIP Services fixed our kitchen sink drain and disposal. Booking online was easy. There is a good selection of appointment days and times, was able to book next day. I received text updates with name of person assigned to my request, time of arrival and when he was on route. Jesus Luna was on time, and he was wearing a mask and booties to cover his shoes. He was professional and courteous. He asked questions to understand the problem. He explained the estimated price depending on the issue. He was quick to determine the issue, he explained what he was doing and what the issue was. He cleaned up before he left. The fee was very reasonable for the work and time. I am very happy with VIP & Jesus. I would definitely use them again and highly suggest this service. -
Review 118 (2021-08-24 - Rating: 5)
Technician was dispatched immediately and arrived within an hour of making the appointment. He was clean, courteous and finished the job quickly. By far the best price. Very satisfied for only $69. Highly recommend. -
Review 119 (2022-06-22 - Rating: 5)
The service people came in time and showed more patience even the host was not at spot at beginning. They presented very professional service on the toilet blockage issue with the professional equipment. Eventually they found the obstruction that caused the issue and proposed new solution to fix it. -
Review 120 (2023-02-13 - Rating: 5)
My backyard was a little flooded after the rains. we need hydrojet the outdoor drainage. Robert came and got the job done for us. He explained everything to you. Appreciate the help!!! -
Review 121 (2024-03-28 - Rating: 5)
Scheduled quickly for same day service and technicians are knowledgeable. They were successful in clearing a difficult drain grid! -
Review 122 (2021-08-06 - Rating: 5)
They were great! They came within a couple hours, so I guess they were not tied up. They had the equipment necessary to unclog a bathroom sink. A tenant had already cleared the j-pipe, but it was still clogged, so Jesus Luna made sure the water went all the way through. The pricing was awesome & time efficient.He gave us a hint, if the sink takes a while then it is a clog further back & not just in the trap. He was gone within maybe a half-hour. Good service! -
Review 123 (2022-05-19 - Rating: 5)
They did a great job hydrojetting my sewer line, clearing some root intrusion and a small clog. They were on time, fast and offered some info about long term maintenance issues that was helpful. Wouldn’t hesitate to call again. -
Review 124 (2021-02-25 - Rating: 5)
Nick and his team were on time, professional and the price was fair. They were on time for the quote and on time for the work. VIP continuously texted me to inform me on arrival and other details. I highly recommend VIP Plumbing -
Review 125 (2021-12-06 - Rating: 5)
Thank goodness I called VIP! The Friday after Thanksgiving I had VIP come out to unclog a toilet. They were everything I could ask for: responsive, professional, timely, and reasonably priced! A different vendor wanted to charge a $249 emergency fee in addition to the normal call fee to come out. I will absolutely call VIP the next time I need services. -
Review 126 (2022-03-01 - Rating: 5)
I am so happy that I found VIP Drain Services! They arrived on time, wore masks and shoe covers and unclogged my drain quickly. They even gave me tips to avoid more clogs. Dont bother shopping around for a plumber. As long as Im living in OC I wont use anyone else! -
Review 127 (2021-06-25 - Rating: 5)
We had a toilet clog that we are not able to fix ourselves. We were able to get an appointment within one day and when Jesus arrived he was friendly and professional. He even showed me how to use the auger because we had bought one but I did not know how to use it correctly. Within minutes he had the toilet unclogged and then cleaned up after himself. They also warranty their work which I really appreciate! -
Review 128 (2022-04-15 - Rating: 5)
Good honest plumbing service and fair prices.VIP Plumbing found and fixed the problems that two other plumbers could not find.We highly recommend VIP Plumbing and appreciate their excellent work. -
Review 129 (2021-07-09 - Rating: 5)
I highly recommend using VIP Sewer and Drain services for any unclogging needs. Nick, the owner, was very quick to respond for a price estimate and was this was one of the few places to do it without a lengthy phone call or video consultation. Jesus, the technician, was great. He was very knowledgeable and was able to unclog my stubborn bathroom sink very quickly. He wore shoes covers during the service and also cleaned up the area after. The pricing was very reasonable, the technician was honest and professional. Definitely will be my go to place for any drain needs. Highly recommended. -
Review 130 (2021-12-22 - Rating: 5)
Robert came out to service our clogged shower drain. He was on time, very professional, and quickly resolved the issue. I will definitely be calling VIP for all my future needs. Thank you! -
Review 131 (2021-03-14 - Rating: 5)
VIP does an excellent job communicating, following through and answering questions. Their work is excellent and I would highly recommend them. We will have them back each year for annual maintenance. -
Review 132 (2021-07-15 - Rating: 5)
VIP service is what you get with VIP! I had used them before to repair/epoxy line my 50+ year old drain lines. That went so well, they were who I called when I had a shower stoppage and an outdoor pipe/hose spigot that needed repairs. I called in the morning and Nick sent out technicians within a couple of hours. They were professional, clean, communicative and efficient. I highly recommend VIP Sewer and Drain Services. -
Review 133 (2021-12-14 - Rating: 5)
Highly recommended. They came out and cleaned out my Drain. We thought the main line needs hydro jet but the technician Nick told us we don’t need it. He is very honest , professional and clean.we will Definitely use them again. -
Review 134 (2021-11-19 - Rating: 5)
VIP Sewer and Drain was quick to respond to my call for help. Alvino and his team were punctual, professional, cleaned up everything and completed the work in the time frame that was given. They explained the work to be done and allowed me to watch as they sent the camera through the pipes. I would recommend them to my neighbors. -
Review 135 (2022-10-09 - Rating: 5)
VIP/Nick have provided all of my plumbing needs and repairs for the past 10+ years. It’s always a quality job at a fair and affordable price! -
Review 136 (2021-01-28 - Rating: 5)
Our 50 year old cast iron drain pipes were on their last legs. A persistent clog finally did it. The bids we were getting were to jackhammer the slab and replace individual sections of the pipe. Called VIP and Nick Willis, the owner, showed up within the hour, TV scoped the entire drain system, showing the cracks, actual breakages, and eroded pipe. He gave us a bid to epoxy line the entire drain system, which was a fraction of the cost and mess if we had gone the piecemeal pipe replacement route. He explained the process, how long it would take and exactly what was involved. He and his crew of professionals: Chavez, Migs, Miguel and others showed up in their spotlessly clean trucks and got to work. They were amazing, the process was equally amazing, and after two days of hard work, our 100+ feet of drains were like new. Outstanding!! If you have a drain problem dont even think of calling anyone but VIP. -
Review 137 (2020-06-17 - Rating: 5)
Nick Wilis was very thorough, was conscientious about COVID safety, and was very pleasant to deal with. The price was fair. I would definitely use again and not hesitate to refer. Great company. -
Review 138 (2022-03-30 - Rating: 5)
We asked VIP to give a second opinion on a sewer main-line problem (same area that we spent $$$ to fix 2 years ago) Bryce came out, put a camera down line and provided us an honest assessment that our last repair from another company had been done incorrectly and how to fix it, which was much less expensive than a quote from the previous company. He did not try to sell us on construction and we are still trying to figure out what to do at this time. -
Review 139 (2020-03-23 - Rating: 5)
VIP Sewer & Drain Services was a pleasure to work with. Their prices were very competitive, were friendly, knew what the problem was right away (grease clog many feet in) and fixed it quickly with the hydro jetting. -
Review 140 (2021-05-10 - Rating: 5)
VIP was the first plumbing company in a long list to pick up the phone when I called with a clogged sewer main that was backing up into the house on a Friday afternoon during a pandemic. Alvino is an excellent plumber, from the moment I opened the front door through to the completion of work he had the whole project and it’s related problems under his control. VIP is in my Contacts for just such an emergency or whenever a friend needs a referral to a prodigious plumbing company. -
Review 141 (2022-01-13 - Rating: 5)
We used them once before and liked the service so when we had another problem they were the first we turned to. Besides it was Friday morning and we needed them before the weekend. They made time for us and did a good job. -
Review 142 (2021-08-21 - Rating: 5)
VIP was quick, efficient, did what they said the would do, prompt and honest. Special recognition to Nick for sending awesome Alvino to solve our tankless water heater dilemma ! Would surely recommend ! -
Review 143 (2021-04-27 - Rating: 5)
They responded to the inquiry timely and were on time for the appointment. I had clogged drain, not clear where the clogging was. They found the issue was tree roots blocking the inside of the main pipe and took care of the problem immediately. I am very happy with the work done ! -
Review 144 (2024-08-17 - Rating: 5)
Professional, polite, honest - went above and beyond for us. Highly recommended! -
Review 145 (2021-12-18 - Rating: 5)
For a purchase of a home, we wanted drain & sewer lines evaluated. They were professional in all we experienced: good communication, prompt, fair pricing and provided a variety of solutions. -
Review 146 (2021-02-11 - Rating: 5)
VIP helped me avoid a $13,000 repair that one of the big guys said was required, simply by doing a little more looking around after a hydro jet treatment of my sewer line. Ill be calling them the very next time anything happens to my houses Plumbing. -
Review 147 (2023-03-08 - Rating: 5)
Matt and Jesus were both professional and timely - knew their craft and explained things very wellReally excellent service -
Review 148 (2021-06-09 - Rating: 5)
VIP came out to unclog a tough outdoor drain backup. They were on time, worked hard, and succeeded where other companies failed. Great service and great work! -
Review 149 (2022-07-27 - Rating: 5)
Class act business. The employees are very professional. Great value for the service they provide. I highly recommend them. They are a little more expensive but they leave no doubt that the work will be done right without having to ask. -
Review 150 (2022-07-05 - Rating: 5)
Super prompt service and very nice and knowledgeable gentlemen.Had a lingering odor issue with a main pipe and they repaired and replaced it the same day and no more problems.Highly recommend -
Review 151 (2024-07-04 - Rating: 5)
Not plumbing related, just props to a company who hires good people! Two amazing kind guys I believe Nick and Matt are their names, were driving by in their van and came to the aid of a vehicle that we had gotten stuck on a rock and was blocking the road. Thanks to their kindness and skill we were able to get the car moved and to safety. -
Review 152 (2021-09-14 - Rating: 5)
Both Nick and George are very professional! They identified the issue of my toilet immediately and unclog it…….it is caused by root. They further came out a plan to remove the root. Very nice and very responsible staff! -
Review 153 (2023-12-19 - Rating: 5)
Jerry was very professional and kind. He did a great job. Thank you for fixing my toilet. -
Review 154 (2021-07-25 - Rating: 5)
Great experience using this company!! Nick Chavez came out the same day, for a great value, and finished everything we needed done - flawlessly!! Highly recommend. -
Review 155 (2021-09-16 - Rating: 5)
I had problems with shower, sink, and main line sewer drains and with a combination of snaking and hydro jet, they fixed everything. They also explained how I could prevent these problems in the future. I was really impressed by their ability to explain everything and also to figure out what was going on. I will definitely call on them again. -
Review 156 (2022-06-20 - Rating: 5)
I have used VIP multiple times and they are always honest and provide great service. This time was a hydro jet sewer cleanout.Would highly recommend this company for your sewer needs. -
Review 157 (2020-08-05 - Rating: 5)
Excellent and prompt service. Pricing was reasonable and Nick very knowledgeable. He explained everything in detail and was able to offer a short term and long term solution. Very polite, professional and honest. -
Review 158 (2022-05-02 - Rating: 5)
Nick did a great job and located the spot where drain clogged for repair. He has skills and is professional. Great job! -
Review 159 (2022-08-22 - Rating: 5)
Robert was a pleasure to deal with from start to finish. The whole team on this project was very knowledgable and professional. Would highly recommend for consideration. -
Review 160 (2020-10-15 - Rating: 5)
Had a clogged shower drain. I have used VIP before and the price is great and they get the job done. Prompt and courteous! Thank you. -
Review 161 (2020-08-08 - Rating: 5)
VIP Services is AWESOME!!! Chris is professional and very responsive. They are fair priced and great service. We will continue to use VIP in the future! Thanks VIP -
Review 162 (2022-12-21 - Rating: 5)
I needed a snake for a piece of a toilet bowl scrubber that was jammed in the toilet. This company was communicating effectively, Fast and cost efficient thanks for saving Christmas! -
Review 163 (2021-12-28 - Rating: 5)
The team is very professional, the customer service ( A very nice lady) and the technician (Nick) are excellent. The price is competitive. I will definitely use them again -
Review 164 (2022-03-01 - Rating: 5)
Exemplary service and prices! Wouldn’t have anyone else! Jesus Luna is highly competent, personable, informative and knowledgeable. Thank you so much! What a relief to have found a good time and some one you can trust. -
Review 165 (2020-10-30 - Rating: 5)
Arrived on time, masked. Easy guy to work with, showed me the process as he moved through it. Good attention to detail, he found tree roots and spent a lot of time going over the spot until they were completly gone. Would use again. -
Review 166 (2024-04-25 - Rating: 5)
We called them last minute and were able to assist. Great service! -
Review 167 (2023-04-02 - Rating: 5)
Our drains in the backyard were starting to fill up. They found the issue and cleared the drains! Guys were great! -
Review 168 (2022-09-02 - Rating: 5)
The staff from VIP service was professional, on time and did an outstanding job of explaining what was being done. Robert was very helpful and answered any questions I had. Great business!! -
Review 169 (2021-11-03 - Rating: 5)
Worked fast, did a great job clearing the drain where others have failed. Price was excellent. Friendly guys and professional. -
Review 170 (2021-09-30 - Rating: 5)
Robert was very professional and honest about what needed done. I will definitely use them for all my plumbing needs in the future. Great service Robert! Thanks -
Review 171 (2022-07-28 - Rating: 5)
Jesus Luna and his team were great, professional, courteous, detailed work for me. I would highly recommend the VIP team -
Review 172 (2024-10-07 - Rating: 5)
FastEfficientThorough inspection -
Review 173 (2021-12-27 - Rating: 5)
Nick and George were super efficient, knew what to do, explaining everything so I could understand.Cleaned up everything. Totally recommend them for your next service. -
Review 174 (2021-08-05 - Rating: 5)
Excellent experience with wonderful, knowledgeable workers who solved our problem. They did not try to sell me on any procedure that was not necessary. Also appreciated their Covid safety procedures. -
Review 175 (2022-05-14 - Rating: 5)
The guys were very professional and did a great job. There was a lot of grease that came out of the kitchen line and they did a great job of cleaning up afterwards. -
Review 176 (2022-06-29 - Rating: 5)
Actually charged the rate promoted on their website. Can’t recommend them enough! Bryce was awesome! -
Review 177 (2020-10-26 - Rating: 5)
These guys did a great job. Quality work, clean, communicated very well. Would you then again for sure. Great plumbers!! -
Review 178 (2020-04-13 - Rating: 5)
We have used this organization for 2 demanding jobs and they did a first rate job on both.They were on time and on budget. I highly recommend them. -
Review 179 (2024-02-09 - Rating: 5)
Professional, expeditious, high qualityJesus Luna is a gem to have as your PM responsible, responsive, friendly and professional -
Review 180 (2021-06-29 - Rating: 5)
Professional, and good quality work! Alvino was on time and extremely nice! Definitely will use VIP Sewer again in the future!! -
Review 181 (2021-02-09 - Rating: 5)
Same as always, quick response, well organized, polite, keeps work areas clean. Assessment methods and work needed is explained along with costs. They provide tips, and work arounds. Reasonable cost, ALWAYS! -
Review 182 (2021-06-10 - Rating: 5)
Very pleased with service, & quality of work. Prices are very reasonable, & professional attitude by all the workers. Would use them again & recommend. -
Review 183 (2022-05-23 - Rating: 5)
I just purchased this house and they did a general inspection of the pipes and drains. They were very thorough and the report with video was great! -
Review 184 (2021-12-09 - Rating: 5)
Nick and his team are awesome! They are both professional and very knowledgeable. I would highly recommend them. -
Review 185 (2020-02-13 - Rating: 4)
VIP Sewer & Drain were great! They were very knowledgeable, took videos of the issues, and very responsive. I would highly recommend. -
Review 186 (2024-05-30 - Rating: 5)
Quick response and service, no hustle.Explained easy and quick, recommended. -
Review 187 (2023-11-15 - Rating: 5)
VIP is always dependable, professional, and affordable. Theyre the best in the business. -
Review 188 (2021-07-23 - Rating: 5)
Highly recommend VIP and Miguel and Alvino! They were so helpful and professional in providing hydro jet and video services. -
Review 189 (2021-02-15 - Rating: 5)
Robert was incredible professional. He took his time to explain the service. I would recommend VIP Services again! -
Review 190 (2022-09-02 - Rating: 5)
Called around noon. By 2 drains unclogged. Excellent equipment allowed for a successful job of unblocking outside drains from. Back to the street. -
Review 191 (2022-05-31 - Rating: 5)
I can’t say enough about their work. They are very professional, equipped, courteousness. They have everything you expect from a good service. -
Review 192 (2023-03-20 - Rating: 4)
Called them for a quote on a big relining job. They were very professional,clear, on-time. -
Review 193 (2022-03-29 - Rating: 5)
VIP was able to come the next morning. Gustavo was friendly and fast. Really appreciate the service. -
Review 194 (2022-04-19 - Rating: 5)
We had our whole house re-piped with pex, took them two days they did an excellent job. -
Review 195 (2024-03-13 - Rating: 5)
I’m very happy with the work that Jesus did to unclog our kitchen sink. He and his partner (I’m so sorry I forgot his name but super cool guy) came to our house exactly on time, even though there was a two hour window. They explained what they were going to do, entered our house with booties on their shoes (ifykyk) and were very professional. From start to finish it only took 30 minutes and the cost was really reasonable. Based on my experience, I would definitely call them again if I have any plumbing problems. Thank you so much for making everything easy and pain free! -
Review 196 (2024-11-28 - Rating: 5)
Excellent and fadt services! -
Review 197 (2022-01-18 - Rating: 5)
Really fast and professional, great job. And fair price for unclog my shower room. Thank you