Teays Valley Service Experts

Photo of Teays Valley Service Experts

Located in Hurricane, West Virginia

Address: 3744 Teays Valley Road, Hurricane, WV 25526, United States

Phone: +1 304-757-6584

Rating: 4.9

Services

  • Language assistance
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • Hot water system supplier
  • Insulation contractor
  • HVAC contractor
  • Water filter supplier
  • Water softening equipment supplier

Photos

Comments

  • Review 1 (2024-12-29 - Rating: 5)

    We came home from a seven hour drive to find we had no heat. We called Teays Valley Heating & Cooling the next day and they came right out. Gary was wonderful and very professional. He had the furnace up and running in no time. Thank you Gary!!

  • Review 2 (2024-12-23 - Rating: 5)

    Water heater pilot would not light. Called Teays Valley Service Experts on Wednesday and they were able to send someone out on Friday. I had called other places and they couldnt get anyone out until Monday. Frank, the technician, was very punctual, professional, and efficient. I am very satisfied with the service I received and would definitely recommend them.

  • Review 3 (2024-12-04 - Rating: 5)

    Our heat pump/heating unit on our first floor stopped working. I called Teays Valley Service Experts and they had someone come out that day. It was determined that the house unit stopped working as well as the heat pump. Someone came that night for us to review and select a new system. The 2 installers did a fantastic job installing the heat pump and internal unit. They were both friendly and very professional. Really appreciate how quickly there were able to help us given the cold temps!

  • Review 4 (2023-09-30 - Rating: 5)

    Professional, courteous and like a friend, you’ve known all your life! These are just a few of the things I want to say about Teays Valley Heating and Cooling. These folks are some of the kindest people I’ve ever had the opportunity to work with. They told me they would be here at 8 AM. Yes, they certainly were! Not 8:01 not 7:59, 8 AM on the dot! They were organized and like a well oiled machine as they went about their work. Stopping to chat or just hang out with us throughout the day! I don’t know what else I can say, except that… if you think you can’t get old-fashioned down home service from a large company, Teays proves that to be completely wrong! Wonderful people and new found friendships that my family will treasure always!

  • Review 5 (2024-09-09 - Rating: 5)

    Our office gets an annual check-up/maintenance for both upstairs and downstairs units. Although I have not been always satisfied with services our units received in previous years, Tyler Shortridge was knowledgeable, efficient and friendly. He gave me detailed diagnostics along with correcting all issues. He did an absolutely wonderful job. I would highly recommend asking for Tyler for your heating and cooling needs.

  • Review 6 (2024-10-01 - Rating: 5)

    Zachariah is a great technician. Very thorough and walked me through the findings of my tune up, and helped me schedule my follow up to replace the carbon filters and UV lights on my system. So glad I opted for membership with TVSE to keep my systems running smoothly!

  • Review 7 (2024-09-10 - Rating: 5)

    Tyler S and Dillon were great. I could not have asked for two better people. Tyler explained everything to me in a way that I understood and helped fixed the issues I had. Dillon was very helpful when completing the paperwork. Both gentleman were friendly and professional and I would recommend them for any HVAC service you need

  • Review 8 (2024-09-27 - Rating: 5)

    We have had the advantage plan with Teays Valley for about five years now. This has proven to be a very good investment.Anytime we needed service we have been taken care of in a very timely manner. Their technicians are very professional and knowledgeable.I highly recommend them.

  • Review 9 (2024-09-28 - Rating: 5)

    Kayla did an amazing job. Our system has never ran so good. Very thorough. Would love to continue getting her as our service expert for future visits. Keep up the great work Kayla!

  • Review 10 (2024-09-22 - Rating: 5)

    Tyler was very professional, courteous, and polite. His knowledge and ability to successfully make the repairs is exceptional. His willingness to explain what needed repaired and how to accomplish this was very impressive.Thank you Tyler for your expertise, your positive attitude, and for a job well done.

  • Review 11 (2024-10-01 - Rating: 5)

    Shorty (TYLER) was very knowledgeable and an expert technician doing our service today. He was very polite and we are very satisfied with his work. We have had your services for several years and Tyler (Shorty) is the BEST Technician we have had. I want you to send Tyler at every service that we schedule in future.

  • Review 12 (2025-01-02 - Rating: 5)

    Very professional and polite. They were very detailed in their clean up after the installation. Thank you Corey and Joel.

  • Review 13 (2024-08-27 - Rating: 5)

    Tyler Shortridge was my technician. He was very polite and professional in his duties. He performed thorough and very high quality workmanship. I was impressed with his knowledge of every aspect of my systems, taking the time to inform me in simple terms the work being performed and its necessity to keeping my equipment running at peak performance.

  • Review 14 (2024-08-28 - Rating: 5)

    Tyler did a thorough job checking and cleaning the air conditioner. He also checked the furnace and told me what I needed to do to help keep the system in good working order. I appreciated the extra time he took to explain and do his work.

  • Review 15 (2024-09-23 - Rating: 5)

    We were Very Satisfied with our Service today by Ty Fisher. He was very polite and very knowledgeable about everything. He cares very much about how he does his job. I would recommend him to anyone. People like Ty are hard to find in todays world.

  • Review 16 (2024-09-14 - Rating: 5)

    I’m a new home owner and don’t know a lot about my house. Tyler came out within an hour of my phone call. He was very friendly and professional. He seemed very knowledgeable and helpful! He fixed my leak and did a wonderful job! I would highly recommend him!

  • Review 17 (2024-07-01 - Rating: 5)

    Zach was the electrician that serviced my home today. He was awesome and fixed our issue in a timely matter. He was also very considerate and didn’t wake my sleeping baby while he was working. Will definitely use this company again!

  • Review 18 (2023-10-19 - Rating: 5)

    We needed to have an 85 gallon electric hot water tank replaced that had reached the end of its serviceable life. For various reasons we were not satisfied with estimates from local companies to install a tankless hot water heater. By chance I met Shane Guthrie, Residential Sales Consultant, and discussed the installation of a Rinnai tankless hot water heater at our home. I sent Shane an Email with photos of the existing hot water tank and the replacement model we wanted installed on October 10, 2023 at 10:53. By 12:00 Shane had responded with a quote to remove our old tank and replace it. He referred me to Mike Savilla, Sales Manager, about questions I had about Rinnai warranty coverage and installation questions. Mike took the time to answer all my questions and arranged to send their master plumber to our house to discuss the installation. On October 12 I signed the contract to complete the installation. On October 18 Master Plumber Nathan Batton and Journeyman Levi Johnson completed the installation of the Rinnai RSC199iN tankless hot water heater. They were courteous, professional and knowledgeable. While draining the existing hot water tank Nathan took the time to explain the scope of work that would be completed to install the new hot water heater. They took the time to answer any questions I had. Nathan and Levi worked diligently to complete the job. I appreciate their hard work. We did not choose Teays Valley because they were the best value for the installation, even though they were. We choose them because of customer service. They provided a quote quickly, answered all our questions and sent great installation experts to complete the job. Thank you for a job well done.

  • Review 19 (2024-10-19 - Rating: 5)

    Very knowledgeable and fast service. I will definitely recommend to family. We recently had to replace our furnace and the guys were so respectful with our home and needs. They genuinely care and do a very thorough jobThanks again for your services.

  • Review 20 (2024-09-19 - Rating: 5)

    Zachariah was very nice and knowledgeable and the company was able to have evening appointments, so I didnt have to leave work early. I would recommend Teays Valley Service Experts to family and friends.

  • Review 21 (2024-07-12 - Rating: 5)

    The technician arrived well within the appointed time window. He was extremely knowledgeable of the procedures and technical aspects of the three units he serviced. I highly recommend William Harper for both residential and commercial service. He accomplished both types of work for me, and his expertise was noted and appreciated.

  • Review 22 (2024-09-17 - Rating: 5)

    Tyler Shortridge did our maintenance on our new system. He was great and helped make sure the unit was ready for winter. Highly recommend.

  • Review 23 (2024-09-23 - Rating: 5)

    Great service. Tech is very knowledgeable and explained everything. He is a great asset to your business. I am requesting Zach for next time.visit

  • Review 24 (2024-10-22 - Rating: 5)

    Chuck and Drew responded quickly. Excellent job of diagnosis and repair. Both gentlemen were very professional and extremely competent.

  • Review 25 (2024-10-14 - Rating: 5)

    Fantastic, professional, thorough. James and Drew were very proactive in addressing the needs of my HVAC and explaining the options for future heating systems offered by Teays Valley heating

  • Review 26 (2024-07-16 - Rating: 5)

    I have requested a few tune-up services from Teays Valley Service Experts at this point, and they always exceed my expectations. The technicians are always very thorough and professional. This year, James came out and did a marvelous job, despite less than pleasant weather conditions. The prices for these tune-ups are reasonable, and I would recommend any homeowner looking for HVAC service to look no further.

  • Review 27 (2024-01-10 - Rating: 5)

    Jacob, Logan, and Tyler replaced our 20 year old furnace and ā€œyoungerā€ a/c compressor today and provided us with GREAT service and professionalism! After arriving early (!!), introducing themselves, and shaking my hand (a welcome thing after COVID), they went right to work. Working as a team through some chilly weather they completed the entire installation within the timeframe initially provided. Upon completion they explained everything they did and all the financial details that needed to be discussed. We are very pleased with the service we received and will welcome Jacob, Logan, and Tyler back into our home anytime. Thanks Teays Valley Service Experts for another great encounter. PS: we set our thermostat at 68 after the guys left and our family room thermometer shows 68 now five hours later!! Toasty!!

  • Review 28 (2024-12-20 - Rating: 5)

    Jackson did a wonderful job an issue with our furnace that effected the drip pan and water accumulation…we are very pleased with his work.

  • Review 29 (2024-07-13 - Rating: 5)

    We had a new hvac unit installed today and Joel and Ryan were great! Very professional but so nice too! Kept at it all day in this heat! I hope my ice tea helped a little! I would totally recommend them!

  • Review 30 (2024-09-20 - Rating: 5)

    Zach, very professional and thorough. He explained what he did and showed me before and after pictures, very happy with the service. Great job

  • Review 31 (2024-08-29 - Rating: 5)

    Levi did great work helping us out to get a line capped and some drainage from our HVAC rerouted so it stopped leaking. We’re members of TVSE and they are our go to anytime we have any maintenance needs for our home! Highly recommend.***Update: Had Ty out today as well, we are very grateful to TVSE for being our one stop shop for home needs!!

  • Review 32 (2024-09-19 - Rating: 5)

    Zachariah V. did a great job looking over my equipment. After reviewing, he took the extra time to explain how the system was running and to see if I had any question.

  • Review 33 (2024-09-20 - Rating: 5)

    March 26th, 2024I have used Teays Valley Service Experts for a long time and they always do a good job and Im a satisfied customer. Recently William Harper serviced my A/C and I was impressed with his knowledge and thoroughness.September 20th, 2024Zachariah was very knowledgeable and did a great job!

  • Review 34 (2024-10-12 - Rating: 5)

    Great job!!! Replaced our fridge line on a Saturday morning after we found a leak. Thank you for your professionalism and prompt service!

  • Review 35 (2024-09-28 - Rating: 5)

    Tyler Shortridge was my technician today for my HVAC maintenance. He did an excellent job. He was very kind and polite, and he was very thorough!

  • Review 36 (2024-05-22 - Rating: 5)

    Christian Holland did a great job! Courteous and friendly. He was thorough in his work and provided easy to follow self maintenance tips for in between service appointments. Highly recommend!

  • Review 37 (2024-09-27 - Rating: 5)

    Kayla (hvac) tech was amazing. She was friendly and professional. She provided evidence of my systems Maintance and provided me with education on continuous Maintance. Please send her again next time!

  • Review 38 (2024-07-13 - Rating: 5)

    This afternoon our Air conditioner was not working. We used their online scheduling system. They were very responsive sending 30 year experienced tech Michael B same day between 4-8pm. He was very professional, able to diagnose, and fix our issue quickly. I highly recommend Teays Valley and Michael B. Thank you for fixing our other a/c unit almost a year to the day. šŸ˜…

  • Review 39 (2024-06-21 - Rating: 5)

    Jeff Beaver was out Friday servicing our AC unit and was great. Very hospitable and even serviced this same house years ago. We appreciate him keeping us cool during the hot summer months !

  • Review 40 (2024-06-15 - Rating: 5)

    Teays Valley Service Experts are 10/10. We had a gas hot water tank go out. I called and spoke to Tyler who was from Winfield as well! He was so professional and kind. Very happy with our service. Will use again.

  • Review 41 (2024-10-04 - Rating: 5)

    The guy that came out, Frank Spence, was very friendly, polite and thorough. Answered any questions I had and was very informative! Definitely recommend!

  • Review 42 (2024-08-14 - Rating: 5)

    Randall and Corey did excellent work.They were quite professional. I could not be more pleased! Thank You !

  • Review 43 (2024-07-26 - Rating: 5)

    Our technician, Cameron Evjen, was a complete gentlemen. He went above and beyond in his duties and I would definitely recommend him to any people seeking service from Teays Valley Service Experts.

  • Review 44 (2024-09-17 - Rating: 5)

    My family has used Teasy Valley HVAC services for years. They have proven to be a great company. They are always friendly and efficient!

  • Review 45 (2024-07-15 - Rating: 5)

    Cameron Evjen handled our yearly maintenance on three units. He was professional and efficient. He did a great job!

  • Review 46 (2024-08-10 - Rating: 5)

    Joshua Steele is an excellent technician. He came to do a yearly plumbing inspection in January and again today to inspect plumbing lines via camera and replace wax seal on toilet. He is always courteous and answers any questions I have. He is great at explaining any issues in layman’s terms. He fixed the issue in a timely manner and cleaned up afterwards which is definitely a plus!UPDATEToday Zach Vasilatos came out for the 6 month check up on my HVAC. Once again Teays Valley Service Experts have the most courteous employees! He was very knowledgeable and took the time to explain everything. He provided pictures of the outside unit so that he could point out any areas of concern. I’m so happy that I purchased the maintenance plan with this company!

  • Review 47 (2024-07-16 - Rating: 5)

    Josh Steele was very helpful and understanding of my needs. I would not hesitate to have him take care of my plumbing needs and will do so in the future.

  • Review 48 (2024-04-18 - Rating: 5)

    My wife and I had amazing service with this company I want to thank two of the guys who came out and installed our new system which works really well they are Robbie Armstrong and Ryan Zimmer. They were both very friendly and amazing workers. They work well with each other and helped out a lot since I just had knee surgery they basically did what they were going to do and asked if they could close my garage so I wouldnt have to get up. I love the personal connection that they have shown which is needed in service industry and is dying. They do amazing job and if you need any work go with this company and ask for these two men you wont regret it. Ryan and Robbie you guys are awesome and you both did an amazing job with our system. My family and I can breathe a lot better for what you have done for our family

  • Review 49 (2024-09-20 - Rating: 5)

    Tyler Shortridge did an awesome job with our issue. He went above and beyond. When I make another call, I will be requesting Tyler.

  • Review 50 (2024-10-16 - Rating: 5)

    Gary and Drew were here. They brought us heaters to keep us warm until the furnace is fixed. They also gave us a veterans discount

  • Review 51 (2023-09-27 - Rating: 5)

    Jeff Beaver was so professional & efficient! He called before his visit to inquire about my AC problem before his arrival & within minutes fixed my problem...he saved my home from any more water damage & gave me advice to keep this from happening again moving forward. Thank you Teays Valley Service Experts--I have had a maintenance program for the last 2 years and will keep my AC unit in the best hands in the area. Thanks again Jeff!! You are the Best at what you do...

  • Review 52 (2024-08-22 - Rating: 5)

    Always a great job by Teays Valley Service Experts. Duct cleaning crew was fast and efficient. I would recommend them for any HVAC work.

  • Review 53 (2024-05-17 - Rating: 5)

    Giving Teays Valley Service Experts a top 10 rating ! We had issues with our HVAC system and from the first phone call the receptionist was polite and eager to assign us an appointment.We were assigned Edward who was professional and super knowledgeable and resolved our issue.He showed up on time with every visit and explained the problem in great and easy to understand lingo.Its employees like Edward that will keep us calling Teays Valley whenever we need an expert!Thank you-Leslie Jackson

  • Review 54 (2024-06-17 - Rating: 5)

    Good experience! Little hesitate due to a past issue with plumbing dept. Trying to OVER charge me on some work. But I must say Zac was very polite and knew his job and John was with him as a liaison. Im pleased!

  • Review 55 (2024-05-25 - Rating: 5)

    I had an issue with the outside unit of my air conditioner. I received a prompt response with a knowledge and kind technician, Gary Boggs . I cannot say enough about such a positive experience. He came prepared with parts needed. My A/C was repaired in minutes . I was not overcharged despite it being a holiday weekend. I doubt there is a better service out there and highly recommend.

  • Review 56 (2024-05-24 - Rating: 5)

    Levi Johnson was great to work with on my plumbing job. Levi and his helper were on time, courteous, and quality of work is great.They left the work area as clean and neat as when they arrived.Thanks Teays Valley Experts for sending professional quality workers to our home.

  • Review 57 (2024-07-10 - Rating: 5)

    Had one of our twice a year AC/heating maintenance from Teay’s Valley. Technician James Jackson performed his work in a timely and efficient manner. Good job!

  • Review 58 (2024-01-04 - Rating: 5)

    We scheduled a duct cleaning and duct work inspection.James came on time and was a very pleasant and professional young man. Answered any questions and stayed to to offer assistance with the duct work inspectors that came in right after he finished cleaning. They all did a great job! Thank you Teays Valley Service Experts! Good job guys!

  • Review 59 (2024-09-06 - Rating: 5)

    Tyler was very helpful and made sure that we were satisfied with the work he had completed for us.

  • Review 60 (2024-02-21 - Rating: 5)

    Robert, Joel, and Jacob were awesome. So friendly and courteous. Very professional and knowledgeable. Took pride in making sure things were done right from start to finish. Covering floors, replacing old units, and cleanup. These guys were the best. Rate them a 10 out of 5 šŸ˜‚šŸ˜ŠšŸ‘

  • Review 61 (2024-10-17 - Rating: 5)

    The gentlemen were both knowledgeable professional and were able to take care of my issue in minimal time.

  • Review 62 (2024-05-10 - Rating: 5)

    Ty Fisher was exceptional. He detailed for us what he found that needed to be cleaned. After the cleaning , during the evening hours, we had an error appear and Ty Fisher came back the next day to review the problem and corrected without incident. He was very informative and was able to answer the many questions we asked. 5 Stars!! we found Ty Fisher expertise in knowledge of his job and his excellent work was rewarding. Thank you

  • Review 63 (2024-09-25 - Rating: 5)

    The technician was very efficient and explained everything. We have an older system so it will need replaced eventually but it is okay for now .

  • Review 64 (2024-07-22 - Rating: 5)

    Your employees, Zachary, diagnosed the problem with my washer/dryer and then came by to fix it the following Monday. He did an excellent job, and I will be using him in the future.

  • Review 65 (2024-02-25 - Rating: 5)

    I just want you all to know that Robert Armstrong and Joel Beatty are very nice young men . Polite very good workers knowledgeable and very courteous. I am pleased with those young men and Eli who took care of our problem about a month ago. Recommend all very highly. Thanks again. Will spread the quality of work your guys are doing!

  • Review 66 (2024-02-15 - Rating: 5)

    Alex was on time and let us know exactly what he would be doing and it didnt take long. He emailed us a quote to have our duct work cleaned. The service techs form Teays Valley Heating & Cooling are well trained and very courteous when the visit our home.

  • Review 67 (2024-01-27 - Rating: 5)

    I highly recommend Teas Valley Service Experts. Not only was the person in the office doing the booking very polite and patient, the service technician Fred was absolutely the best. He was personable and polite and had no problem figuring out plumbing issue. I cant imagine using any other company after this positive experience with Teays Valley. Five stars to master plumber Fred, alone.

  • Review 68 (2024-06-22 - Rating: 5)

    I have been reliably receiving HVAC service’s from Teays Valley Service Experts for going on close to 10 years now and have not had any issues until yesterday. The service expert did not make it during the allotted time frame due to an unforeseen circumstance. I was contacted by a foreman apprising me of the situation and the technician did arrive within an hour after I was notified. The technician (as with all representatives I’ve dealt with from TVSE) was very professional while servicing my HVAC system. I plan to continue to have TVSE service my dual HVAC systems for some time to come.

  • Review 69 (2024-04-09 - Rating: 5)

    Levi did a thorough inspection of our older homes pipes to ensure stability and longevity during remodeling. He took lots of pictures, explained current and possible future problems, and discussed multiple solutions based upon our needs. TV Heating & Cooling continues to impress us with their service and technicians!

  • Review 70 (2024-01-04 - Rating: 5)

    Randall, Ryan, Tyler and Jacob were fantastic. They were punctual and professional and treated my home as if it was their own. We had been without heat for four days during a cold spell during January and they got the old furnace out, the new one in and had it running in only a few hours. They made sure all of my questions were answered before leaving. Customer service at Teays Valley Service Experts is second to none.

  • Review 71 (2024-07-10 - Rating: 5)

    Carlos did a great job fixing my mini-split air conditioning unit and the cost was reasonable. I would recommend them to anyone.

  • Review 72 (2024-09-25 - Rating: 5)

    Tyler Shortridge was amazing. He went above & beyond for the services I needed. 10/10.

  • Review 73 (2024-01-12 - Rating: 5)

    Teays Valley installed a new AC and furnace yesterday! From estimate to finish great people to work with. Jacob, Logan, and Tyler amazing people. They were prompt, efficient, explained what they were doing, respectful and did a fantastic installation in not great weather. Highly recommend them. Teays Valley my go to service providers!

  • Review 74 (2024-04-29 - Rating: 5)

    Robbie and Connor were prompt and professional. They took the time to explain everything and were extremely efficient. They took care to clean up afterwards and made the process a good experience. Definitely would recommend them!

  • Review 75 (2023-11-01 - Rating: 5)

    Alex did an amazing job! He was extremely nice and professional. He took the time to explain what the problem was and made sure everything was working before he left. They were able to come that same day we called. Highly recommend.

  • Review 76 (2024-09-04 - Rating: 5)

    Both service techs Cameron and Dillon were very professional and respectful. They explained things well and did a very good job.

  • Review 77 (2023-10-21 - Rating: 5)

    (My wife tried to leave a review but she already did years ago with one of the salesmen so it wouldn’t let her leave another review.) Adam came out to our house tonight and spent time explaining what was going on with our system. He was very informative and explained several things about our unit. He did a great job and is a knowledgeable technician. Ask for Adam if you need any service done. We were pleased with him.

  • Review 78 (2023-11-15 - Rating: 5)

    My technician, Jeff Beaver, arrived on time for the appointment, as he always does, and completed the work in a timely manner. Jeff has always been a pleasure to work with, and this appointment was no exception. I am very glad to hear that Jeff is now devoting the majority of his time to being out in the field, as he is very personable, interacts well with customers, and always does excellent work. If I could give him a rating exceeding five stars, I certainly would.

  • Review 79 (2023-12-19 - Rating: 5)

    Randall and his crew did a great job replacing my old, nonfunctional central air system with nice new setup. They were on time and courteous throughout the entire experience. I’ll recommend Teays Valley Service Experts to everyone.

  • Review 80 (2023-08-03 - Rating: 5)

    Logan and Randall were awesome! They got us fixed up with a new unit while making sure I was informed of what needed to be done. Also they were very clean and respectful of our home. The guys had a rough job with the unit in our home as it was not properly done last time it was replaced. Randall and Logan overcame the obstacles and fixed the problem. I could not be more grateful! Sometimes you find good people in the world with a work ethic. Well done!

  • Review 81 (2024-04-17 - Rating: 5)

    Robby and Ryan were very polite and professional. They did a thorough job cleaning our air ducts. As always, we expect nothing but the best from Teays Valley.

  • Review 82 (2024-04-08 - Rating: 5)

    Levi the Teays Valley plumber did outstanding work on my water tank. Updated it to standard. Great job of informing me about the product. Would love to have him back if I have any other issues.

  • Review 83 (2024-08-06 - Rating: 5)

    DeAndre Fruit was prompt, informative, and professional. Highly recommend for your plumbing needs

  • Review 84 (2024-02-16 - Rating: 5)

    Randall & Robbie did a wonderful professional job on replacing our 80 gallon water tank today. It probably wasn’t their easiest installation, but when they were finished it looked perfect with new piping, etc. We use Teays Valley Service Experts for all our maintenance needs - Steve

  • Review 85 (2023-12-22 - Rating: 5)

    Drew and Dana were so knowledgeable and professional. They helped determine a long standing issue that no one else could figure out with my heat. I would recommend Teays Valley Heating and Cooling to anyone needing work done.

  • Review 86 (2024-02-06 - Rating: 5)

    Zach Alvis was extremely professional and went above and beyond with our electrical issues. He did a wonderful job, I would definitely recommend him and the rest of the Teays Valley team!

  • Review 87 (2024-06-08 - Rating: 5)

    I received great service and Ryan Zimmer and Connor Early did a great job coming in, assessing what was and needed cleaning up someone elses mess with my duct work in the crawl space. Thanks, and Ill be using them again when needed.

  • Review 88 (2024-06-01 - Rating: 5)

    Christian did a thorough analysis of our problem and gave his suggestions on a repair option rather than having to spend substantially more for a full replacement. We went with his suggestion and have had great results! Thanks, Christian!

  • Review 89 (2023-12-06 - Rating: 5)

    Levi, was incredibly helpful, very polite and friendly, he worked quickly and efficiently to fix our sewage and plumbing problem. He got to work right away and fixed our issues in record time. I can’t even imagine better, customer service, and professionalism then what he brought to the job he did at my house. I will definitely be using this company again to take care of all of my plumbing, heating and cooling needs if Levi is an example of their technicians.

  • Review 90 (2024-10-28 - Rating: 5)

    Drew Beman was great! Look forward to doing business with you all!

  • Review 91 (2024-01-16 - Rating: 5)

    Freddy Asbury came out to our home to inspect our gas log fireplace. He was professional and kind. He gave great tips and advice on our gas log fireplace for future. I would be happy to have him perform future services!

  • Review 92 (2023-10-12 - Rating: 5)

    Logan and Randall were beyond professional and knowledgeable when installing new units at our home. They took the time to explain the process and answer any questions we had. Thank you so much! Yet another pleasant experience with Teays Valley Heating & Air Conditioning!

  • Review 93 (2023-10-27 - Rating: 5)

    My air duct cleaning today was done by James Jackson. I dont know how he could be so professional, funny, pleasant and calm all at once. His demeanor seemed laid back but this service techdidnt skip a beat with getting the job done. It was a good experience. So far I can say my decision in choosing Teays Valley Service has been a excellent choice. Now would I choose them again šŸ¤”. Well...of course I would!

  • Review 94 (2024-03-26 - Rating: 5)

    Kolton and Robbie were very professional and courteous. They kept my house clean as they worked. I would recommend having having those two to do work for me anytime.

  • Review 95 (2024-07-19 - Rating: 5)

    Very good nice good man Edward very nice I seen him twice we had to wait on parts from train and same guy came out and a number 1 in my book thank you teay valley service Edward is a good man ty

  • Review 96 (2024-01-05 - Rating: 5)

    Fred and Mason came with fast friendly service and were very knowledgeable about my tankless water heater. They made sure I was well taken care of before they left. Highly recommend these guys.

  • Review 97 (2024-01-07 - Rating: 5)

    We just moved to West Virginia and had an unexpected issue with our water heater. Next day service and our technician was absolutely wonderful. Thank you so very much! We will continue to use Teays Valley Service for all of our needs!

  • Review 98 (2024-02-08 - Rating: 5)

    We were 100% satisfied with the service we received. The technicians were prompt, professional, knowledgeable, and courteous. We are new to the area, and Matt Stapleton was kind enough to suggest some places we might enjoy for fishing and hiking, things we do often with our dogs. We would absolutely recommend this company to family and friends.We have since contracted additional services through this company. We purchased a generator and new hot water heater. We are completely satisfied with their services. Their staff is friendly, professional, knowledgeable and prompt. Jeff, Alex, Nathan and Zach are all awesome!

  • Review 99 (2024-02-21 - Rating: 5)

    They installed a new furnace, steam humidifier, and reworked my return ductwork downstairs which involved cutting new return vents and running flexible hose in my crawl space. From project planning start to through the installation, they did an excellent job and I dont use that term lightly. Highly recommend.

  • Review 100 (2023-08-22 - Rating: 5)

    Our AC unit went out on Friday and the new one was installed with a new furnace on Monday. Matt Stapleton and Jacob Dye were sent to do the install. These guys did a phenomenal job. First, they were on time, very friendly and respectful. Second, very neat in their work, everything done with meticulous care. They cleaned up as they worked, even ran a sweeper over our crawl space when they were done. Matt and Jacob did a great job and I would recommend them to anyone.

  • Review 101 (2023-07-31 - Rating: 5)

    We were so happy with their service and hard work. Our unit went out and their tech, Andrew was there that night to fix it. He worked hard to figure out what was wrong. He was unable to figure it out, but the next day tech, Chuck was there. He worked hard on the problem as well. The problem was found and fixed that night. Thank you Teays Valley Service for great service, hard work and the caring of your customers. We will definitely use your service again if needed.

  • Review 102 (2024-04-19 - Rating: 4)

    This maintenance check very pleased with employee James, he was very thorough and respectful to me & my home and willing to answer questions. If I can get employee James again in fall, will reschedule again, however scheduling with TVHC needs improvement. Scheduled over a month ago, put in leave from work (required month ahead) and at 7:20 pm night before appt received call needing to reschedule, have had previous issues with employees just not showing, etc. On vacation and drove back specifically for this scheduled appt & TVHC calls to reschedule night before. Thankfully they sent out James and fulfilled obligation and I dont have to take off from work again. Thanks for the great job James.

  • Review 103 (2024-10-24 - Rating: 5)

    Teays Heating and Cooling installed and has serviced our system for several years. The servicemen are very polite and good at what they do. If there is a problem they respond quickly. I have been very pleased with the heating/cooling system and the hot water tank.

  • Review 104 (2023-11-10 - Rating: 5)

    James was extremely patient educating me on status of my HVAC systems , was very thorough, and personable. After 23 plus years of Eddie Donnally’s consistent good service I was very pleased with James. Kudos!!!!

  • Review 105 (2024-01-03 - Rating: 5)

    I found Teays Valley to be easy to deal with when setting up my initial inspection and following hot water heater replacement. Luke and Colton were both respectful of my house within reason by wearing boot covers and not damaging any property during the replacement. Luke answered my questions and provided additional information that was helpful. I found their price to be a little expensive, but we are new to the area so maybe Im not adjusted to a different cost. I think the service we got was good for the price overall, and Im happy with using Teays valley.

  • Review 106 (2024-04-17 - Rating: 5)

    Zachariah came to do a service check of my furnace and A/C units which I had installed 6 months back.Everything working well and the courtesy and politeness that Zachariah displayed was so commendable. Very friendly and personable.Enjoyed his work and company.

  • Review 107 (2024-04-10 - Rating: 5)

    I am incredibly pleased with the excellent service provided by Josh Steele and his team from Teays Valley Service Experts. They were very professional and courteous. Thank you, gentleman!

  • Review 108 (2024-04-19 - Rating: 5)

    I have used this company for all my HVAC needs for many years and have been ve r y satisfied with their aervice, but this is first time I have had them clean my air ducts. Robbie Armstrong and Ryan Zimmer were very professional. They showed up on time, and were very respectful of me, my house, and my possessions. They cleaned up after themselves too. The only thing I would suggest is that they go over the process before they begin, so the customer understands what they are about to do. Fortunately for me, I was familiar with the process so did not need t his information, but I could see someone else might.

  • Review 109 (2023-04-21 - Rating: 5)

    Gary and Misty were phenomenally nice and knowledgeable service folks. It’s nice to see a company that legitimately cares about the customer and not just dollar signs. Both were willing to explain the various differences between different units and have definitely helped my wife and I make an informed decision. The service package is well worth the minimal cost and I hope to see them again in the future.

  • Review 110 (2022-12-15 - Rating: 5)

    Great work, our Technician Gary has been to our home a few times and each time he has done great work. He is very professional, courteous, and friendly. This time it was just a furnace tuneup, and he did it very efficiently and informed me of the work he did. We have been using Teays Valley Service Experts for several years and have always had great service and response time. I have recommended them to several of my friends, so don’t hesitate to give them a call if you need heating-cooling work or a new system.

  • Review 111 (2023-06-28 - Rating: 5)

    We had new HVAC installed yesterday. The 2 technicians were at our home for nearly 10 hours, and worked diligently the entire time without complaint. One of the technicians, Matt Stapleton, was so very personable and friendly, and took the time to answer our questions. Even at the end of his very long day, he insisted on cleaning up any mess and ensured we were completely satisfied before he left. We feel he went above and beyond to ensure customer satisfaction. I highly recommend him and Teays Valley.

  • Review 112 (2024-02-29 - Rating: 5)

    James Jackson performed my semiannual maintenance check today. He was professional, prompt, and friendly. He alerted me to an issue with the ductwork that was inhibiting airflow. I really appreciate the thorough inspection and top-notch service. He is an asset to the company!

  • Review 113 (2023-11-14 - Rating: 5)

    Eli came to do a checkup on our furnace. He was very polite, knowledgable about service plans as well as pricing. This is a locally owned business, which we gladly support. I highly recommend them, we are customers for life! šŸ˜ŠšŸ‘šŸ¼

  • Review 114 (2023-07-20 - Rating: 5)

    Jeff Beaver, technician for Teays Valley Service Experts is very professional, courteous, and his work ethics are undisputed. His years experience and knowledge are what makes him a top technician. His kind personality is equally positive. We have requested Jeff for the routine maintenance service calls for many years now and are very pleased.

  • Review 115 (2023-12-03 - Rating: 5)

    These guys have been doing preventative maintenance on my furnace and AC for several years after I called them on a breakdown. They are very thorough and courteous. On my last visit, Cameron McClanahan was my tech. He called ahead of time to let me know he would be arriving early. He wore shoe covers on entering my house (a big deal to me). Highly recommend!

  • Review 116 (2024-04-18 - Rating: 5)

    We had a scheduled service appointment with Zachariah and he was the most detailed and knowledgeable technician we have had. We truly appreciate his dedication and the service we received.

  • Review 117 (2023-07-14 - Rating: 5)

    Grant Sharp did an excellent job today. He not only correctly diagnosed the issue (I know because I was a handyman for many years) but he offered options that would warn me in the future before water poured through my ceiling. I also achieved parts savings by being a subscriber to their service and maintenance offerings. Grant stayed with the job until completed and did excellent work. And the price was very fair. Extremely fair.

  • Review 118 (2024-04-27 - Rating: 5)

    Teays Valley Service Experts did a fantastic job replacing our outdated a/c unit. Robbie, Ryan and Connor were all professional, polite and funny too!!

  • Review 119 (2024-02-06 - Rating: 5)

    Freddie came out fixed my washing machine in no time at all. My future service technician from here outšŸ˜€Would highly recommend him to anyone. Thank you teays valley service experts for sending Freddie out.

  • Review 120 (2024-05-15 - Rating: 5)

    Theres no words to describe how wonderful these guys are and how patient they are I would recommend them to anyone in the state of West Virginia they finance and help when needed and I will continue to use them as for anything that they can do everyone else that I had called to do an AC when I finance this is the only company that would and they were so professional I would give them a 10 star if they had one very reliable and dependable

  • Review 121 (2023-07-13 - Rating: 5)

    From the time Matt Stapleton and Jacob Dye arrived they were professional, knowledgeable, and hard workers. They totally replaced our old HVAC system with a brand new system. These guys went above and beyond to ensure that the systems were installed in a professional manner and paid close attention to details that we would not have thought of. They definitely focus on customer service. We could not have asked for a better installation team. We are thoroughly happy with the work done and look forward to a continuing relationship with Service Experts.

  • Review 122 (2023-08-15 - Rating: 5)

    Adam Scarbro. Very good and professional. Followed up on his own to make sure everything was running smoothly Gave me his personal phone number in case of any problem. This was on the weekend which gave me great peace of mind. Very good young man. You are lucky to have him as an employee

  • Review 123 (2024-06-25 - Rating: 5)

    Excellent service by James Jackson yesterday! Arrived earlier than scheduled, and got the job done quickly, effectively, and courteously. He had to go get a filter, and came back at 7 PM to make sure it was installed. Love that!

  • Review 124 (2023-11-24 - Rating: 5)

    Had a clogged sink from Thanksgiving . So I called tears valley service experts. They sent Freddie Asbury out. He was very professional and knowledgeable. He unclogged our sink in no time. And signed us up on the maintenance plus program which saved us money right from the start. Would recommend Freddie and teays valley service experts to anyone. Awesome folks.

  • Review 125 (2024-01-12 - Rating: 5)

    Big shout out to Robbie and Joel for the great job in installing a new furnace in my home. They both were courteous, efficient, informative, and cleaned up everything before leaving. Thanks guys!

  • Review 126 (2024-01-13 - Rating: 5)

    01/13/24: I wanted to update this review, as Google only allows me the one review. I can say, without a doubt, that the sewer line issues Ive experienced, with my current home, have been the most stressful and agonizing issues Ive ever had to deal with as a home owner of over 20 years. I can not stress enough how grateful I am for the customer service that I have received from Teays Valley Service Experts. I want to personally thank Freddie, Colton, Jeff, Nicholas, and Christian for their help in what has truly been an insane issue requiring massive amounts of hard work and troubleshooting. I have dealt with other companies who literally have been a no call/no show leaving me without use of my home facilities. The communication and transparency from Freddie and the rest of the team at T.V.S.E. throughout this ordeal has been phenomenal. In this day and age to find such excellent customer service is like winning the lottery. It is rare, indeed! I absolutely will recommend T.V.S.E. to anyone that is looking for excellent customer service, with quality work, that needs plumbing or heating and cooling issues addressed at their home. Finally, just know that if you place a call to T.V.S.E and Freddie, Colton or Jeff show up, rest assured as you are in excellent hands!Original review: I have been having issues with my sewer line and decided to contact Teays Valley Service Experts based upon their outstanding customer reviews, and Im very pleased that I decided to call upon them. Master plumber Freddie Asbury was dispatched to help troubleshoot and resolve my issues. Dealing with Freddie was very pleasant, as he is both polite and professional. Freddie was very compassionate and sympathetic to the issues that I am experiencing with my homes sewer line. Freddie has scheduled an additional visit to complete the resolution of my sewer line repair and I feel confident that he will not have any issues in completing the task. Please feel confident when calling upon Freddie and Teays Valley Service Experts for all your heating, cooling, and plumbing needs!

  • Review 127 (2023-07-12 - Rating: 5)

    We had a new heat pump installed. Matt Stapleton and Jacob Dye were the technicians and we couldn’t be more pleased. They did a quality job and were very polite and professional. Will definitely call on them again.

  • Review 128 (2024-02-13 - Rating: 5)

    Jacob & Tyler was very professional. They even cleaned up after the installation of a vent placed in my spare bathroom. Teays Valley has some of the best technicians around.

  • Review 129 (2023-09-27 - Rating: 5)

    Bryce was very professional. He did a thorough job on both system components I was glad to hear about other items and services now available through your company. I would be glad if Bryce came every service visit

  • Review 130 (2023-11-18 - Rating: 5)

    Our service technician James did an excellent job. He is very polite and took time to explain everything to us. I would love to have him do all of our service needs.

  • Review 131 (2023-04-12 - Rating: 5)

    Drew was fantastic gonna request him for all my services. Super friendly and explained what was needed and how it would affect our efficiency. Was not pushy at all let me decide if I wanted stuff done or not. Highly recommend!

  • Review 132 (2024-02-10 - Rating: 5)

    Freddy was very professional and knowledgeable and would definitely ā€œmost definitely ā€œ highly recommended him to anyone thank you Teays Valley service experts for your support and sending freddie out.

  • Review 133 (2023-11-08 - Rating: 5)

    Plumber Luke Wingo did a superb job installing my whole house water filtration unit. He was timely, efficient and very knowledgeable. I would highly recommend Teays Valley service experts to anyone!

  • Review 134 (2024-06-28 - Rating: 5)

    Carlos ( Chuck) was quick to the service call and had the AC working in no time. Did a great job.

  • Review 135 (2024-05-02 - Rating: 5)

    I had service call today from Teays Valley Service. The technician was Tyler Fisher. Tyler was professional and took his time explaining the issues with me. Very pleased with the service.

  • Review 136 (2024-10-22 - Rating: 5)

    Coen and Drew came out and were friendly and efficient

  • Review 137 (2023-08-30 - Rating: 5)

    We had a unit replaced about a month ago. Austin took the time to go over the different options with me and answer all my questions. Matt Stapleton and Jacob Dye completed the installation and were very professional. The unit has been running great. This is the second time we have used this company for an HVAC replacement, and we haven’t had any problems.

  • Review 138 (2024-09-12 - Rating: 5)

    Zachariah did a great job he was very helpful and informative.

  • Review 139 (2023-11-08 - Rating: 5)

    The HVAC Technicians Logan, Mason and Jacob are very professional, friendly and have really made a great impression. If the way they conducted themselves is any indication of how Teays Valley Service Experts runs as a company then they will have my continued business. Thanks 😊

  • Review 140 (2023-12-07 - Rating: 5)

    Freddie Asbury took care of multiple plumbing jobs in one session. He was courteous, informative, and efficient. We will definitely be using Teays Valley Service Experts again.

  • Review 141 (2023-02-17 - Rating: 5)

    Nathan and Levi called when they were on their way and arrived promptly. They wore protectors over their shoes so our floors would stay clean. They were friendly, polite, and knowledgeable about our plumbing problem. We received our estimate within minutes and upon our approval, they began fixing the leak under our kitchen sink. The work was complete within a reasonable time and they checked their work to be sure there were no problems. They cleaned up after themselves which was a very nice touch. Were convinced that Teays Valley Service Experts are the folks to call when our plumbing and HVAC needs repairs. Very satisfied and highly recommend!!

  • Review 142 (2023-03-21 - Rating: 5)

    I absolutely love doing business with this company as I have had all positive experiences with them. Tim, Dana and Alex provided excellent service to my HVAC system as well as installing exhaust pipes. They are always on time, super friendly and provide wonderful service, you never have to second guess their work. I always see Teays Valley Service Experts in my neighborhood and now I know why, they are an awesome business!

  • Review 143 (2023-12-13 - Rating: 5)

    Adam with Teays Valley Heating & Cooling is such a blessing. He always makes sure that he is professional, but what I appreciate most is how I can tell he cares about me as a customer.Would definitely recommend

  • Review 144 (2024-04-17 - Rating: 5)

    We had Robbie Armstrong, and Ryan Zimmer come out and clean our ductwork today! Great job, showed up on time, very good workers, highly recommend.

  • Review 145 (2023-11-20 - Rating: 5)

    Freddy Asbury the plumber took very good care of me. The Tp valve was bad on a brand new hot water heater from Home Depot and he switched it out no time. Great Job ! Now I’m safe and the tank works.

  • Review 146 (2023-08-18 - Rating: 5)

    Came when they said and on time. Eli was very polite and friendly. Found the problem and replaced the thermostat and made sure it was up and running. Eli also showed me how to use it and had me do a walk through. Good price . I have used Teays Valley on several ocassion and would not use anyone else.

  • Review 147 (2024-02-13 - Rating: 5)

    We just had the pleasure of meeting 2 of the service people with Teays Valley heating and cooling. They were both wonderful people . Explained everything to me and showed me pictures of the problems. Thanks to both of them.

  • Review 148 (2024-10-18 - Rating: 5)

    Chuck was great! He got the problem solved very quickly.

  • Review 149 (2023-11-20 - Rating: 5)

    My technician, Freddy was very helpful and explained everything that he was doing. He was on time and very friendly. He resolved the issue which was a clogged line. Highly recommend and would use again.

  • Review 150 (2023-10-04 - Rating: 5)

    I called for an estimate and there were two men at my house within an hour, they went under my house looked at my old furnace showed me everything. Then went over there different furnaces and helped me through the process. I never thought I would have a new furnace and air-conditioning again thank you again you have helped this lady feel confident about my decision.

  • Review 151 (2024-01-06 - Rating: 5)

    Excellent experience. Fred came to out home. He was very knowledgeable, professional, and explained everything perfectly. Would highly recommend to anyone!

  • Review 152 (2023-03-29 - Rating: 5)

    Drew arrived promptly at the time given to me by the office. He explained everything that he was doing clearly and was happy to answer all of my questions. Most importantly he fixed my AC! Would definitely recommend!

  • Review 153 (2023-04-08 - Rating: 5)

    Always great to do business with these guys. Techs are high quality and professional. Bryce Bates was very good and explained everything very well. This is my second home and will keep them through my last.

  • Review 154 (2022-06-24 - Rating: 5)

    The air conditioner stopped working at my father’s home and he is 98 years old. I called around 7pm yesterday (06/23) and was promptly routed to Darius, a call center representative. He put in a notice to Teays Valley for priority service because of the excessive heat and my father’s age. Today (06/24) by 10:30 am, the outstanding service technician, Jeff, called to let us know he was on the way and he arrived by 10:45am. The air conditioner was promptly repaired and now is working great. Jeff stayed to ensure that it was providing the cooling appropriately. Not only is he an outstanding and knowledgeable representative for this company, but he also is very personable and nice. I highly recommend Jeff and this business. Their prompt and responsive service is much appreciated.

  • Review 155 (2023-08-03 - Rating: 5)

    A/C unit stopped producing cold air so I called Teays Valley Heating, Air Conditioning and Plumbing. Carlos and Misty showed up the same day and were very friendly, professional and knowledgeable. Carlos was able to get my old a/c unit up and running and Misty sat down and went over the plans and options Teays Valley Heating, Air Conditioning and Pluming offer for new units. No pressure. Just friendly service. Highly recommend.

  • Review 156 (2023-11-01 - Rating: 5)

    Fred Asbury was my service technician and was great great to work with. He arrived on time and made the necessary repairs and able to answer all my questions concerning the need repairs. Would recommend!

  • Review 157 (2024-09-19 - Rating: 5)

    Zachariah did a very good job servicing my HVAC system today

  • Review 158 (2024-07-09 - Rating: 5)

    My technician expert was very courteous and knowledgeable of his job!Highly recommended.

  • Review 159 (2024-02-02 - Rating: 5)

    Watching Gary worked is a joy because he showed what an expert could really do. Besides, he was friendly, answered all my questions and concerns. I would like him to come back for my next tune up visit.

  • Review 160 (2024-09-25 - Rating: 5)

    Technician did an excellent job. Would highly recommend.

  • Review 161 (2024-04-01 - Rating: 5)

    Levi & Kyle did an excellent job on fixing the outdoor faucet in a timely and professional manner. Would recommend them always.

  • Review 162 (2024-02-07 - Rating: 5)

    Jacob, Tyler, Kolten, and Robbie were very courteous and knowledgeable. They did a great job installing my furnace and AC.

  • Review 163 (2023-10-24 - Rating: 5)

    My plumber Luke did a fine job. So far everything is working the way it’s supposed to. Very polite and checked his work several times to make sure he finished with success.

  • Review 164 (2023-08-28 - Rating: 5)

    Adam Scarbro was sent to my house the same day we called, which shocked us, when Adam arrived he was very friendly and professional. Once he met my 5 year old daughter that was super excited to meet him, he gave her a fist bump which made her day. He got our ac working again in no time. Thanks Adam for all you help!

  • Review 165 (2024-06-10 - Rating: 5)

    Jeff and Michael performed the Summer preventive maintenance to my heat pump. They were both knowledgeable and professional!

  • Review 166 (2024-09-30 - Rating: 5)

    Zach did a great and thorough inspection of our furnace.

  • Review 167 (2023-06-02 - Rating: 5)

    Removed old system and installed new hvac. The techs worked tirelessly all day to get my 91 yr old father back in comfort on a very hot day. Matt Stapleton and Jacob Dye are a great pair. Seemed to work well together and bent over backwards to get our system up and running. They also noticed another issue we were having with a drain line and helped us set up an appointment to get it repaired. Can’t say enough about these techs.

  • Review 168 (2023-07-13 - Rating: 5)

    I am so thankful for Tim, Eli, and Tre from Teays Valley Service Experts. They not only installed a completely new air conditioning unit in one day, but they did so on a hot, rainy, and humid day without complaining. These guys and this company are the epitome of professional experts. Thank you to Christian and the sales consulting team at Teays Valley Service Experts for making this a seamless experience and even providing a mobile AC to help cool down the upstairs while the team did the installation. I HIGHLY recommend Teays Valley Service Experts for anything heating and cooling related.

  • Review 169 (2022-05-22 - Rating: 5)

    Jeff came out on a Sunday to help with our AC needs on an incredibly hot day! He was very nice and got to work quickly and was able to give us all the information we needed on replacing a unit and fixing another. Would highly recommend him to anyone.

  • Review 170 (2023-01-26 - Rating: 5)

    I have used them twice in the past week, once for a clogged sewage drain and again for a hot water tank problem. A technician named Luke came out both times, and was fantastic! Was very professional, friendly, prompt about doing his job and extremely thorough with fixing things correctly! This company will definitely be the one I use for future repairs. I HIGHLY recommend them!

  • Review 171 (2022-10-24 - Rating: 5)

    Grant was my technician. He was technically strong and had excellent people skills. He fully explained everything he was doing and was patient with all my questions. Grant was very polite, respectful and easy to talk with. He was an excellent representative of the company, and his service exceeded my expectations. Thank you.

  • Review 172 (2022-05-20 - Rating: 5)

    The people I worked with in this company (the manager-Mike, my sales person, Robert and the 2 installers) were professional and courteous. Before the installation, Robert and Mike answered all of my questions and were very knowledgeable about their products. When my heating and air unit with complete duct work were installed, there was never anything left on my floor, my walls or outside where they took the boxes apart. They were efficient and kept my house spotless. I would like to thank each one of them for making this easy for me. Everything is working perfectly and I could not be happier.

  • Review 173 (2023-02-11 - Rating: 5)

    We had a sink completely backed up and wouldn’t drain at all. We tried to fix it ourselves and couldn’t get it done. Luke came out, diagnosed the issue, and step by step troubleshooted the problem. We had old galvanized pipes that connected to the main line that were completely blocked. He replaced the pipes same day, put everything back the way it was, and cleaned everything up. He really went the extra mile and we are extremely grateful. We would recommend Luke to anyone!

  • Review 174 (2024-10-15 - Rating: 5)

    Michael and Drew did an excellent job doing our twice yearly maintenance. Also, we are very interested in the UV sanitation system.

  • Review 175 (2023-11-22 - Rating: 5)

    Freddie A. Came out and checked three plumbing issues for us. 2 simple, one not. He is an expert at his trade and in his company. And he is a fantastic human!

  • Review 176 (2024-03-07 - Rating: 5)

    Josh was very professional and courteous. He diligently kept working until he got the job done and we are pleased with the work.

  • Review 177 (2023-12-23 - Rating: 5)

    Drew was extremely professional and kind. He did a wonderful job, I would definitely having him return in the future!

  • Review 178 (2022-08-30 - Rating: 5)

    Everyone is always professional but super friendly at the same time. Grant was amazing and I wish all businesses had employees like him. He has amazing customer service skills, is easy to talk to, and answered any questions I had. He really goes above and beyond.

  • Review 179 (2024-08-12 - Rating: 5)

    Tremendous Service!! Very knowledgeable employees who go above and beyond to get the job done right!

  • Review 180 (2023-06-11 - Rating: 5)

    Had my periodic check-up done on my AC unit and they discovered a bad compressor. Rather than put a new compressor into a 13-year old unit, I opted to replace/upgrade the unit with a new one. Matt Stapleton & Ryan Zimmer were the installers. They did a great job! They were friendly, pleasant, cordial, and very professional. The install was completed in a timely fashion and they completely cleaned up after themselves to where outside of a different AC unit, you wouldnt know that I had anything done. I highly recommend this organization.

  • Review 181 (2022-12-25 - Rating: 5)

    Christmas Ehe came and we didn’t have any heat at all, not even our emergency heat would work. Teays Valley are my trusted HVAC team and this is why. Grant was very knowledgeable in his profession and knew what was wrong almost immediately. Whoever built our home didn’t install the thermostat correctly, and didn’t install a thermostat compatible with our unit at all. He was friendly and we talked almost the whole time. Austin was with him at the beginning. He’s an old friend from college and was very knowledgeable as well. I’m so thankful for this company and great workers they have. We have a 1 year old and I was very worried. I’d recommend them for anyone.

  • Review 182 (2024-10-17 - Rating: 5)

    Drew gave me all the information that I needed to make a good decision. Very helpful and knew his product. Great representative for your company.

  • Review 183 (2023-04-12 - Rating: 5)

    Adam and Nathan were both so wonderful and nice! They observed the issue we were having right away and looked out for our best interest. Would highly recommend and request for both of them!

  • Review 184 (2022-06-17 - Rating: 5)

    I have used Teays Valley Service Experts on multiple occasions for repairs and maintenance. I have had several different technicians and all have been professional and take the time to explain. If they can help you out on the price they will. Jeff was great explained it all and was quick to get the AC going again. He actually remembered me from a service call a few years ago. Thank you!!

  • Review 185 (2018-07-05 - Rating: 5)

    The after hours call service made it very easy to schedule an appointment. Eddie called on his way to our house the day of the appointment and arrived early which was a nice surprise. He had the right tools for the job, quickly diagnosed problems with both of our units and had the parts needed to get both units working without delays or additional trips. I felt like Eddie was very knowledgeable and he was very professional & polite while explaining the work he was doing to me. I definitely recommend Teays Valley Heating & Air Conditioning. I only wish that I would have known about them sooner.

  • Review 186 (2023-11-20 - Rating: 5)

    We got a reminder about the service coming up and phone call before they came to the house. James was very fast and friendly, he explained everything going on with our units. Service was excellent.

  • Review 187 (2022-07-13 - Rating: 5)

    Respond quickly to problems and diagnose and fix each time well and for fair price. Convenient monthly pay for regular maintenance at good price. Today Tyler showed up on time, was very courteous and explained things in layman’s terminology. He was quick and did all expected. The representatives are always nice to work with

  • Review 188 (2023-09-05 - Rating: 5)

    Adam Scarbro was just at my house and did an excellent job of servicing my furnace and getting it ready for the cold weather. He explained to me all of the things he was checking and cleaning et cetera. I feel so much better that Adam was here for the annual maintenance, because he has been here several times over the years and knows my system and all that has been done to it. I am always amazed at his knowledge and understanding of HVACs and I also appreciate how considerate Adam is of me and my house.Sincerely, Al Danas