Ugo DiGrazia Air Conditioning and Heating, Inc.

Located in Hartford, Connecticut

Address: 436 Franklin Ave, Hartford, CT 06114, United States

Phone: +1 860-296-1281

Rating: 4.9

Services

Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-19 - Rating: 5)
Ugo and his staff are very responsive, professional and knowledgeable. They take the time to explain things and troubleshoot. I’ve had to call the emergency line a few times and Ugo answers the calls himself and gives you guidance on what to do until he can get out to fix it. Would highly recommend this company!

Review 2 (2024-12-02 - Rating: 5)
Our water heater began leaking late on Saturday night. Ugo DiGrazia has been servicing our HVAC systems for years, including installation of this water heater 10 years ago. When I called the emergency line, he answered the call himself, gave me instructions on how to minimize the leaking for the time being, and said he would work on getting it replaced the next day, Sunday. He updated me Sunday morning and explained a resource situation, promising to have it installed Monday.On Monday, the installer showed up on time and did a great job doing the work. His good communication, responsiveness to our waterlogged emergency, and talented team are great, and I wouldnt hesitate to use him for any similar work in the future.

Review 3 (2024-11-26 - Rating: 5)
I would highly recommend Ugo DiGrazia Air Conditioning and Heating. Ugo’s crew was super professional and did a great job replacing our furnace and central a/c. They took the time to explain what they were doing each step of the way and clearly and patiently explained how to use the new equipment. Ivana in the office did a great job communicating about crew arrival times, etc. over the course of the job. Would definitely use Ugo and his team again.

Review 4 (2024-12-31 - Rating: 5)
Great response. Helped pick the best unit to replace old units. Great pricing and easy to work with. Handled problems quickly and efficiently. We could not ask for a better experience.

Review 5 (2024-12-02 - Rating: 5)
I called yesterday and asked for a pre-season heating service. They had availability for this morning with an arrival window of 8-10 am. Their tech arrived in that time and did what he needed to do. He changed the filters and advised me about a somewhat lesser strength filter in terms of the merv. I will order those and and more of the smaller poly filters I have for summer A-C usage.Great job!Monday 12/2/24 we had a quick 30 minute appointment to service the drain clog on the whole house humidifier. I made the appointment just before Thanksgiving, understood that the holiday, you are closed and not working. We had a 9-11am window and he arrived just before 11am. I’m used to calls from companies when their set person is en route, and called because I didn’t hear. He cleared the clog and dried up the dripping. Thanks Ugo and company!!

Review 6 (2024-06-23 - Rating: 5)
Ugo was wonderful to work with. It is so hard to find a business that is quick to respond, excellent at what they do and just and all around great people.Ugo went above and beyond to help me with an urgent real estate issue. He sent his technician to service a home that was outside of his service area. He is honest, smart, and so good at what he does. His technician was thorough and the experience was great.

Review 7 (2024-07-09 - Rating: 5)
Ugo was great to work with. Very informative on the services that were being provided. His team was quick and efficient.10/10 Recommend

Review 8 (2024-12-16 - Rating: 5)
Had an issue with my furnace, called Ugo and had a service guy come over within a few hours. Great service!

Review 9 (2024-06-15 - Rating: 5)
We switched to them because our previous company was exactly the opposite of what Ugo is. Initially we were given an appointment for Saturday morning, but they had availability and asked if their tech could come today. YES! He came and did a routine service maintenance check and found everything working well, and changed the filters that I provided him with. Were very satisfied new customers!This appointment was for seasonal a-c inspection service. Your guy arrived on time, changed filters, checked pressure on the unit outdoors and hosed down the coils from pollen and dust. He was thorough, professional, friendly and prompt.

Review 10 (2024-11-26 - Rating: 5)
This company offered prompt service with generations of expertise. I felt secure in hiring this contractor and knew I would be in good hands!!!

Review 11 (2023-02-10 - Rating: 5)
I had a serious problem with having my furnace stop working in the middle of the winter. Ugo and the team came through for me very quickly. I had a new furnace and heat in about a day. Thanks to the entire team. Thats from the office personal that help me setup the appointment to the installers. If you have HVAC problems call Ugo.

Review 12 (2024-01-16 - Rating: 5)
Cannot say enough about Ugo and his crew. I had a problem with my hot water heater. The first plumber I called quoted me at $5,770 and said I needed a full replacement. Ugo worked tirelessly to find the solution instead of just telling me to buy a new one and then charged me an incredibly fair price. He went above and beyond, and I’m extremely grateful for the positive experience I had. I will be using Ugo and his team for all future needs.

Review 13 (2023-12-27 - Rating: 5)
My water heater broke on Christmas and luckily the previous homeowner added a flood stop to the tank, so the basement didnt flood. The day after Christmas, Ugo reached out to me and a tech came to check out the situation. I was given options for a replacement and they let me know the estimated cost before moving forward. Within the last hour, the tank has been replaced; all of this happened within 48 hours. I appreciate the work they put into this.

Review 14 (2024-06-07 - Rating: 5)
Incredible service! Came to the house same day and fixed my AC unit in under an hour for less than $200 after being quoted 5K+ replacement by other companies. Thanks Andrew!

Review 15 (2024-02-18 - Rating: 5)
Ugo and his Team were amazing. They are patient, explained our options and went above and beyond helping us through the whole process. I highly recommend them.

Review 16 (2023-10-30 - Rating: 5)
Professional and top quality technicians. Ugo converted an aged furnace system in one day with ease and precision. Everyone extended courtesy and concern for me. I look forward to a Winter season without concerns of reliability and look forward to Ugo installling my air-conditioning system in the future. Thank you to all involved. Paula C.

Review 17 (2024-09-25 - Rating: 5)
Outstanding service, always professional, and very friendly. Most importantly the technician is very detailed and extremely knowledgeable. I wouldn’t go anywhere else for maintenance or service. It is hard to find someone you trust today and that is something I never have to worry about when I cal Ugo!

Review 18 (2023-04-29 - Rating: 5)
Very professional staff. Unusual situation led to the need to get a larger unit than was on the estimate and Ugo covered the added cost, honoring the estimate. The day of work, due to miscommunication, no one was home to let them in. I was working and didnt get Ugos text for 20 minutes. The crew waited at my house not only until they heard from me, but until I could get someone there, 15 minutes more. Finally, every time Ive spoken with someone from the office, they have been very helpful and kind. I definitely recommend Ugo Digrazia!

Review 19 (2024-01-22 - Rating: 5)
Ugo was professional and courteous from the start. The situation was assessed and options and expectations were clearly defined. The job was done quickly and efficiently and I couldnt be happier.

Review 20 (2024-10-21 - Rating: 5)
Simply superb! Outstanding personal service and expertise! Highly recommended

Review 21 (2023-04-25 - Rating: 5)
Working with UGO and Andrew was a great experience. Neither of them tried to hard sell me a product, told me a cheaper fix that could get me by and also provided clear guidance on what repairs need to be made. I appreciated the timeliness, the clarity of services and how they can help me best. 10/10 to Andrew and ugo! Will be using them in the years to come.

Review 22 (2023-10-28 - Rating: 5)
Andrew, from Ugos, has been servicing our property for years. He is always on time and professional. How refreshing. We rely on his expertise to keep us safe.

Review 23 (2023-11-07 - Rating: 5)
Gas water heater replaced. Crew arrived early (nice) and finished in 1 1/2 hours. Excellent guys. Put down more clothes than I had down before they came. Great job. Talked witth Ugo himself the day before and he explained everything perfectly. He even remembered my last name annd tht he did my fathers 15 years ago! Office was also on top of things and kept me notified. Definietly would recommend.

Review 24 (2024-11-06 - Rating: 5)
Very prompt and friendly. Was able to answer my questions and tolerated my little yapping dogs.

Review 25 (2024-12-26 - Rating: 5)
As always, we get an immediate response to our call and they get to the root of the problem quickly. We are the second generation in the family using Ugo’s services-because they never let us down.

Review 26 (2023-01-12 - Rating: 5)
My water heater bit the dust one night and I immediately picked up the phone and dialed UG0911.- OK… That’s not a real number but I did call UGO because I completely trust them. I called at seven and by 706 I received a return call… And they came to my home the next morning 8:30 AM and the install is complete by 11:30 AM… Simply amazing service. I’ve used them on several occasions going back to 1997… I’ve had furnaces installed by them AC systems installed by them, and now a water heater… They do superb work, always on time, always professional, and always always fair pricing. The customer service at this place is phenomenal… I highly recommend definitely five stars, if not more.

Review 27 (2024-03-08 - Rating: 5)
I would highly recommend Ugo and team, after two other contractors had failed to fix my furnace, Andrew was able to quickly put it back in order.

Review 28 (2023-07-20 - Rating: 5)
Excellent , prompt, and highly effective service at a very reasonable rate. Also, Andrew provided excellent customer service. Thank you so much! So grateful to be working with such a reliable Ave for as UGO! Thank you!! - Brian and Sarah

Review 29 (2023-03-14 - Rating: 5)
I was able to make an appointment very quickly due to a cancellation, Mark came out and he was very friendly to me and my yappy little guard dog. He did maintenance on my heater and checked over my hot water heater. I did not know at the time that service should be done each year. I think my heater was extra dirty, but Mark took good care of it. The office staff were also lovely. I would highly recommend UGO DiGarzia Heating Inc.

Review 30 (2022-11-08 - Rating: 5)
Two servicemen arrived on time and did a thorough inspection of the heating system for our new home. They changed the filter and patiently answered all of our questions. They took a quick look at the hot water heater and recommended replacement as there was some corrosion. Friendly, professional and knowledgeable. I recommend this company!

Review 31 (2023-11-06 - Rating: 5)
Our hot water heater began leaking this morning. We contacted Ugo DiGrazia AC, Inc. and were able to get the unit replaced the same day! We only use Ugo DiGrazia AC, Inc. for our home needs. They are always professional, responsive and provide great quality services and equipment.

Review 32 (2024-01-18 - Rating: 5)
Great people price was good. Everything about them was awesome came right out there was no runaround. They didn’t try to overcharge us. They were great people. Thank you

Review 33 (2022-11-22 - Rating: 5)
Extremely professional, knowledgeable service technician performed maintenance. I have two separate systems and needed regular seasonal maintenance performed. Great job and was done in under an hour. This company has been a Carrier authorized business for many years- they have plenty of expertise and I trust them with my system.

Review 34 (2023-11-06 - Rating: 5)
Very happy again with Ugo DiGrazia service. They came right on time as an emergency call for a heating issue and as always, were very nice. Issue fixed very quickly and explained to me. We will continue to use their service and are very pleased with them!

Review 35 (2024-11-22 - Rating: 5)
Service at home. Furnaces cleaned, technician was thorough & neat.

Review 36 (2022-10-21 - Rating: 5)
Have used Ugo DiGrazia Heating and Cooling since 2007 when they installed a complete heating and cooling system in my home. They are always prompt for service calls. Employees are very professional. Work performed is top notch. Scheduling appointments is easy! I’ll keep using them as long as I own a home and they are in business.

Review 37 (2023-11-27 - Rating: 5)
One can always have a good response whether there’s a routine service needed or an Emergency response needed when your system stops working. Ugo is prompt and their on site person is efficient.

Review 38 (2020-01-06 - Rating: 5)
Excellent company to do business with. I had a furnace that needed to be replaced at a rental home. I received 3 different quotes - one lower than Digrazia. The owner Ugo is so personable and takes the time to explain everything that needs to be done. I could tell he knows his stuff! A business his father started in Italy many years ago.What I liked about Ugo is he spoke highly of all the people that work for him in a confident and kind way. I am so glad I went with this company and will now give him all my future business at other properties my partners and I own. Thank you Ugo and crew!

Review 39 (2022-01-14 - Rating: 5)
Ugo DiGrazias response is always quick and thorough. Staff are highly trained and have quick problem solving response. We changed from oil to gas about 7 years ago. The coordination of services was amazing as there was asbestos that needed to be removed and an oil tank. The boiler is an incredible machine. It heats promptly and is better for the environment.Over the years we continue to rely on Ugo expert maintenance of the boiler.They are on standby all year to assist their customers.

Review 40 (2022-06-09 - Rating: 5)
Would 100% use Ugo and his team again! Professional, on time, did a great job. Team was respectful, answered any questions and were great. Knowledgeable and did a great job installing our new system.

Review 41 (2024-11-11 - Rating: 5)
Very professional. UDG replaced our old boiler and upgraded our thermostats etc. Made us very comfortable having them in our home to do the work. Very satisfied!

Review 42 (2021-05-07 - Rating: 5)
Ugo DiGrazie and his technicians consistently live up to their well-earned reputation as being one of the best. They are honest, deliver what they promise, and responsive both during the project, and even more importantly, after the fact. Highly recommend.

Review 43 (2024-05-07 - Rating: 5)
Ugo’s team is second to none.They installed AC in my 120 year old home that is more like a museum than a house. His team was beyond top professionals, they were caring by involving us in decisions about installations of units, the routing of duct work and where to locate vents and defuser holes in every room.I recommend them without reservation if you want the job done right.

Review 44 (2024-04-05 - Rating: 5)
Great guy and crew. Came here before insurance was even filed and fixed my water heater. Using him again in 1 week for my new furnace

Review 45 (2023-01-05 - Rating: 5)
Ugo Di Grazia was very responsive and professional in every step of the process. They are reasonable, thorough, and dedicated to providing quality service. They have the knowledge of equipment and needs. I was very appreciative of the quick response time and follow through of service.

Review 46 (2024-07-30 - Rating: 5)
I really appreciate Ugo and Andrew, who have been coming to our home for years. Dependable, professional and trustworthy, I am always confident that our home is in good hands.

Review 47 (2024-08-05 - Rating: 5)
Could not have been a better experience from start to finish! Highly recommend!

Review 48 (2020-12-29 - Rating: 5)
Many times, you have the congenial front man and then the actual workers show up and they seem unhappy in their jobs, even intimidating. Not so with Ugo Di Grazia. Ugo was very professional, knowledgeable and up to date on local code. He satisfied and elaborated on all our questions. Leadership is top down and it is reflected in the technicians. They were friendly, neat, and efficient. Andrew, who has been with the company for decades is obviously an expert.They are also certified in the manufacturers line they carry. The systems are complex so it is important. Some contractors offered to get any brand we wanted. It was a Christmas miracle to get the emergency replacement of our furnace and water heater in time for the holiday. The exceeded all our expectations.

Review 49 (2021-07-16 - Rating: 5)
Outstanding service and responsiveness. We had a problem with our HVAC system and the same day they worked us in their busy day to diagnose and repair the system by replacing a part, all within 45 min. Cant say enough about how pleased my wife and I are with UGO Di Grazias team, their responsiveness, professionalism, knowledge and expertise.

Review 50 (2023-12-20 - Rating: 5)
The technician arrived on time, quickly diagnosed the problem with our noisy furnace, picked up a new motor in Berlin and installed it the same day. That’s great service!

Review 51 (2024-11-15 - Rating: 5)
Love this company. always responsive and professional

Review 52 (2022-06-25 - Rating: 4)
They arrived when they were scheduled. Very conscientious about protecting our floors and keeping everything clean. They left after less than 2 hours, when we expected them to be there all day, without a clear explanation. Later learned, they had to go back to the shop to fabricate a couple parts they needed. Returned the next day and finished everything up. Neat, tidy, professional job at a reasonable price.

Review 53 (2023-12-18 - Rating: 5)
Top notch. No up selling. Came when they said they would. Super kind tech and phone staff. All the things a great company should be - unlike their oversized competition.

Review 54 (2020-01-13 - Rating: 5)
Ugo DiGrazia team is always professional and always gives great service. I have been a loyal customer for over 10 years and would not trust anyone else. I am always grateful for the honesty, quality and value of this family business.

Review 55 (2024-12-17 - Rating: 5)
Perfect maintenance visit. Thorough, friendly, and fast.

Review 56 (2024-03-22 - Rating: 5)
This company is trustworthy, quick, and professional. My furnace blew in they replaced itwithin 24 hours of me calling them.

Review 57 (2021-06-28 - Rating: 5)
Ugo & his team replaced our 20+ year old AC system. They inspected, estimated, demod the existing system, and installed a new system. All work was done on time and in good order. They installed the exact system that we needed; and now we are in the second heat wave of 2021 and are able to live in a house that is well air conditioned. We would highly recommend that if you are in need of an A/C system in the Hartford/Wethersfield/West Hartford area, that you highly consider Ugo & his team - you will be completely satisfied. Lastly, his office staff also is superb. Thank you Ugo & team for all the great work that you did for us. May God bless you and your company. pete

Review 58 (2022-12-23 - Rating: 5)
Same day service. The response to the phone call was very positive, polite and professional. The tech. Was on time, courteous and professional. Fixed my furnace in a couple hours. Excellent all the way around!

Review 59 (2024-07-25 - Rating: 5)
Absolutely recommend Ugo & his team for all things AC related. We decided the best time to get an AC unit installed would be last minute during a heat wave.We called just about every company but ultimately decided to go with Ugo. They were easy to get ahold of, responsive to emails, willing to work around our schedule, were able to secure the exact unit we were looking for, and worked quickly and efficiently...all for the best price of all the companies were contacted. You really cant get any better than that. Thanks again!

Review 60 (2024-07-25 - Rating: 5)
Efficient and reasonably priced! These guys do an excellent job!!!

Review 61 (2022-12-16 - Rating: 5)
Ugo was extremely kind, polite, responsive and helpful. The technician he sent was effective and very pleasant. I highly recommend Ugo Di Grazia Heating-Cooling.Howard K. Weiner, M.D.

Review 62 (2022-08-26 - Rating: 5)
I can’t express enough how wonderful this company is. I called and explained to the office scheduler that it was very hot in my house without the air. I am in the process of purchasing a new conditioner from them and I asked if they could do something in the meantime. She asked if I would like her to send the technician over with windowFans. Who does things like this these days. The technician came and I have air. I am so thankful.

Review 63 (2022-05-26 - Rating: 5)
Service was above and beyond my expectations. My new AC was scheduled to be installed on Wed., August 5th, but Connecticut experienced a tropical storm the day prior leaving thousands without electricity.I assumed Wed. was then out of the question, but to my complete surprise, Ugo’s crew arrived with a generator and worked tirelessly in 90+ degree heat to complete the install. The AC is working like a clock and I’m enjoying cool air. That’s way more than service, and I highly recommend them. Carol Bengtson

Review 64 (2021-12-31 - Rating: 5)
Great employees, quick to help in an emergency, professional and clean. Very well priced vs competition while supplying fantastic service. Owner is the most attentive I have encountered out of 8+ well reviewed hvac companies in ct.

Review 65 (2023-10-16 - Rating: 5)
I have installed new furnace from Ugo DiGrazia.They are fast, knowledgeable and kind.I highly recommend this great company.

Review 66 (2024-06-06 - Rating: 5)
Ugo and Company are the best! Andrew dis a great today on our AC service Thanks.

Review 67 (2021-06-11 - Rating: 5)
Had my seasonal air conditioner checked and and all was found to be in good order. The tech was courteous and put on booties prior to entering! In the meantime I had a good conversation with Mr. Ugo who was also present.

Review 68 (2021-03-19 - Rating: 5)
Ugo installed a new furnace in one day. Very quick and pleasant. Two days later the liner was installed at my available time. Very happy with their service.

Review 69 (2020-06-26 - Rating: 5)
Ugo & crew were timely, professional, attentive, and helpful from the first call through to completion of services. I greatly appreciate their time and effort and would recommend their services highly.

Review 70 (2021-04-22 - Rating: 5)
This HVAC company is used by several of my neighbors and was highly recommended. The office made appointments and the workers showed up every time. Staff was friendly, polite, professional. The workers wore masks due to Covid and placed tarp over floors or wore ‘booties’ over shoes. I would not hesitate to recommend this company.

Review 71 (2024-11-12 - Rating: 5)
Technician identified the issue quickly. Ugo and his team will expedite the process of replacing our heater.

Review 72 (2021-02-06 - Rating: 5)
Wonderful small personable group. Like the Boy Scouts, they deliver. Secure their services. TrustIn this group. Ugo also speaks very fluent Italian if needed. Grazie

Review 73 (2020-05-22 - Rating: 5)
I was given Ugo DiGrazia’ as a recommendation from our condo representative. They requested that we set up an appointment when the out door temperature was 70^f and 60^f indoors.They responded promptly and professionally. My unit is only 10 years old.I would recommend them to my fellow condo members and to any other person that requests HVAC service.

Review 74 (2024-05-14 - Rating: 5)
Great job! Thanks to Ugo and his professional crew for my new system.

Review 75 (2020-01-27 - Rating: 5)
Ugo & his team are consummate professionals & advisors. Always available, honest & extremely knowledgeable. Both we & our relatives in the Greater Hartford area wouldnt trust heating & cooling needs w/ anyone else.

Review 76 (2019-10-07 - Rating: 5)
Mr. Di Grazia and his employees kept my wife and I informed the entire time they were installing our natural gas furnace and they were very professional. It was very helpful that he spoke English and Spanish as I am deployed right now and my wife speaks very little English. I would recommend Mr. Di Grazia to anyone needing any kind of HVAC work done.

Review 77 (2019-11-16 - Rating: 5)
This company is official.. from working with the first point of contact Christine, to working with the gentlemen who came out to diagnose and fix the issue. I have no complaints, quick service that solved my issue and left the area clean. Thanks again!

Review 78 (2020-02-05 - Rating: 5)
I have used Ugo for years - never a problem except the one they fix!Excellent service always answers the phone or text so all my 36 units can be serviced at a mments noticeThank you!

Review 79 (2022-10-17 - Rating: 5)
I was having trouble with my thermostat. It was a simple program issue. He also checked ac. Such a nice guy. Great company. Office staff great too. Would highly recommend.

Review 80 (2021-11-08 - Rating: 5)
Highly professional and skilled work, a sense of urgency due to the cold weather, kindness/patience and concern. Definitely 5 stars. Thank you so much Ugo, the new furnace is a beauty!

Review 81 (2023-10-22 - Rating: 5)
Ugos and his entire team is simply outstanding. Definitely five stars!

Review 82 (2023-06-09 - Rating: 5)
Andrew and Ugo are the best! Every visit from them is like a visit from family. Very personable, professional and always there when you need them!!

Review 83 (2021-01-15 - Rating: 5)
Ugo Di Grazia did a great job on my gas furnace that wasn’t staying lit. Ugo himself spent 25 minutes on the phone at night with me to diagnose the problem remotely so we’d have heat at night, and the follow up visit by Andrew was on-time and very reasonably priced. We’ll be using them for maintenance from now on.

Review 84 (2023-03-04 - Rating: 4)
Great service, very professional workers. Our furnace broke down in the peak of winter and Ugo replaced the furnace and we had our heat back within 24 hrs.

Review 85 (2019-11-16 - Rating: 5)
Andrew and Ugo are family.We are so grateful for their service and how well they always treat us.We feel very safe in their hands!

Review 86 (2019-05-31 - Rating: 5)
Ugo, and his team are great. They came in a did an amazing job with my A/C system. Im very please with their work.

Review 87 (2023-10-16 - Rating: 5)
Annual fall furnace maintenance. Will use their services again in the spring for cooling maintenance too. Easy to schedule and friendly competent employees.always a pleasure to work with!

Review 88 (2024-08-09 - Rating: 4)
I highly recommend the prompt, professional service provided by knowledgeable and helpful technicians.

Review 89 (2021-08-21 - Rating: 5)
I’ve been doing business with this company for 37 years. They know their business.Very easy to do business with. No high pressure and only use high quality products. Install and maintenance technicians are well qualified and honest.

Review 90 (2023-10-26 - Rating: 5)
Great company and the work was amazing. I had an emergency and they came in and fixed everything right away.

Review 91 (2019-10-21 - Rating: 5)
If you ever get nostaligic about how things used to be when small companies were all about techical expertise, quality, and self respect - this company is for you. No one is rushing and everything is done to perfection. What can I say? Exceptional, simply exceptional!

Review 92 (2020-06-18 - Rating: 5)
I had an A.C. issue - and 90 degree weather is on its way! Andrew the tech came out and was so friendly and fixed it right away! Love doing business with UGO!!!

Review 93 (2019-11-23 - Rating: 5)
17 maintenance calls to others and Ugo was the only one who contacted me😁 Very nice and punctual... came out exactly on time.Thank you Ugo!😌

Review 94 (2021-10-22 - Rating: 5)
Andrew was very knowledgeable and efficient. He made sure I knew how to adjust settings and understood what the standard / typical settings should be. Always on time!

Review 95 (2024-01-28 - Rating: 5)
Installed a hot water tank a couple of hours after I called on a Saturday. The installer was great

Review 96 (2023-08-24 - Rating: 5)
Lost AC, they came out charged the system found a leak in coil. Coming back to install new coil. They made sure I had Ac during the period of finding the leak .

Review 97 (2023-05-26 - Rating: 5)
Service professional was efficient knowledgeable and courteous did a great job would recommend this Co to anyone needing heat or ac service and replacement Ugo Di Graziia was highly recommended to us and they did not disappoint.

Review 98 (2024-09-25 - Rating: 5)
We lost our hot water and one of their skilled, personable techs came out within the hour and fixed the problem

Review 99 (2023-09-26 - Rating: 5)
Arrived in time. Very pleasant and professional. Great value and a job well done.

Review 100 (2023-09-07 - Rating: 5)
Technician came on time and inspected and serviced my AC unit. He said everything is fine.

Review 101 (2021-05-22 - Rating: 5)
I have been a customer for 36 yrs, always great service and staff. Hopefully many more years. Andrew always comes out. He is great.

Review 102 (2023-02-21 - Rating: 5)
Returning customer. Great experience every time. Awesome job done with no delays or hassle. Will recommend UGO to all of my friends

Review 103 (2024-10-08 - Rating: 5)
Very professional, thorough -an extremely reliable reputable company

Review 104 (2024-05-28 - Rating: 5)
Ugo Di Grazia did a great job installing my system 20 years ago and does a great job maintaining it

Review 105 (2024-06-04 - Rating: 5)
Needed annual HVAC checkup. Guy came and took care of biz. Fast but thorough, friendly and courteous. Price reasonable. Will use again

Review 106 (2024-08-26 - Rating: 5)
Very prompt and courteous service. Service men very nice, clean and neat. Way to go Ugo and staff!

Review 107 (2021-12-16 - Rating: 5)
All the service people were going very responsive and professional. I am very satisfied with the services I was provided and would recommend the to anyone needing a ne we heating system.

Review 108 (2024-07-09 - Rating: 5)
Andrew is exceptional !! He is so knowledgeable and efficient. They are so responsive to our AC issues, and show up as promised. Best out there.

Review 109 (2023-05-15 - Rating: 5)
A great experience. The service was highly recommended to me. I will use from now on.

Review 110 (2023-02-04 - Rating: 5)
They are always so professional and very helpful. They know their work. Thanks Ugo Di Gracia & Co.

Review 111 (2024-11-12 - Rating: 5)
Consistently excellent service and advice. Been a customer for 35 years!

Review 112 (2021-11-15 - Rating: 5)
I was interested in getting my home humidifier checked out and Ugo the owner was excellent in his service.

Review 113 (2024-06-10 - Rating: 5)
Terrific service as always - prompt and professional.

Review 114 (2024-10-02 - Rating: 5)
I’ve been a satisfied customer since Ugo Senior shook hands with my husband to install a furnace - instead of a contract!!

Review 115 (2023-07-27 - Rating: 5)
Very professional, serviced our old AC. Arrived on time. Good value.

Review 116 (2021-10-26 - Rating: 5)
Andrew was efficient kind, and a pleasure and helped get the air out of my pipes... terrific! Joan shapiro

Review 117 (2024-01-23 - Rating: 5)
They did a nice job. Great crew!

Review 118 (2024-06-15 - Rating: 5)
Great technical and personable service, as usual!

Review 119 (2024-11-21 - Rating: 5)
Competent professional tech, Brought to my attention a serious issue that he will attend to. Over all, I am a pleased customer.

Review 120 (2024-06-15 - Rating: 5)
Thank you for responding to my failing air conditioner just hours after I called you.

Review 121 (2024-06-24 - Rating: 5)
On time, courteous, clean, good price

Review 122 (2024-07-16 - Rating: 5)
Great service

Review 123 (2022-11-09 - Rating: 5)
Very professional and kind . Don’t go anywhere else ! They were on time and completed all work needed ! Thanks UGO

Review 124 (2024-10-07 - Rating: 5)
Best guy ever. Saved my ass! A million stars!

Review 125 (2023-10-04 - Rating: 5)
Very professional work! The problem solved immediately.Great company!

Review 126 (2020-06-19 - Rating: 5)
Great service, will be using Ugo for all my future needs.

Review 127 (2024-02-21 - Rating: 5)
Professional courteous and kept us informed these are the guys you want and I never do reviews

Review 128 (2020-12-24 - Rating: 5)
Ugo is very nice and staff came before the holidays. Thank you!

Review 129 (2023-12-09 - Rating: 5)
On time, efficient, friendly, and nice to my old dogs!

Review 130 (2019-11-17 - Rating: 5)
Excellent service I would recommend to anyone who is looking to replace air conditioning or heating furnace

Review 131 (2024-08-02 - Rating: 5)
Courteous, knowledgeable, and trustworthy!

Review 132 (2023-06-24 - Rating: 5)
Checked my air conditioner. As always they were great!

Review 133 (2023-10-28 - Rating: 5)
Technicians were wonderful. Answered all my questions. Very patient

Review 134 (2023-02-28 - Rating: 5)
They came out and made our repair even in a snowstorm! Thank you.

Review 135 (2023-12-22 - Rating: 5)
Technician was on site in less than 30 minutes trouble shot our problem and serviced our equipment. A-1 service looking forward to having Ugo’s service our properties.Happy Holidays and Thank You Very Much

Review 136 (2024-05-28 - Rating: 5)
Great service - clear and helpful!

Review 137 (2024-06-17 - Rating: 5)
Pleasant service person. Did the job!

Review 138 (2024-02-22 - Rating: 5)
Ugo has been very responsive!

Review 139 (2024-11-08 - Rating: 5)
Mark serviced my heating system today. He did a great job and let me know that my system was in good working order.

Review 140 (2023-10-20 - Rating: 5)
Very friendly people and lightning fast service. I called in the morning about having a humidifier installed on our heating system. A technician was at our house by early afternoon the same day! He gave us other recommendations and was very honest. I highly recommend this company, and I will use them for work in the future!!!

Review 141 (2023-06-23 - Rating: 5)
Arrived when said he would. Courteous and efficient!

Review 142 (2024-10-28 - Rating: 5)
Excellent work done in a clean timely manner

Review 143 (2021-09-22 - Rating: 5)
My hot water went out. Ugo was over within hrs fixing it

Review 144 (2024-05-21 - Rating: 5)
The team is very knowledgeable and knows the best HVAC options.

Review 145 (2023-04-15 - Rating: 5)
Very kind and responsive but most of all honest and respectful.I would recommend this company and I like supporting small business Thank you !!!

Review 146 (2023-03-20 - Rating: 5)
Friendly and on-time. Will continue to use them for my heating and maintenance services.

Review 147 (2022-12-09 - Rating: 5)
Courteous and efficient. Very happy with the overall experience.

Review 148 (2024-04-18 - Rating: 5)
Very good service

Review 149 (2022-07-28 - Rating: 5)
The team was fast and professional and clean. They came and went and kept the space very clean that they worked in. Ugo was considerate of our dire situation of not having AC during a heatwave and prioritized the work so that it could be completed as quickly as possible. He spent the extra time and care to make sure the parts were ordered in a timely manner so that my family was not left without AC for very long. I highly recommend!

Review 150 (2021-07-17 - Rating: 5)
Very responsive and fair pricing. Andrew is the man!

Review 151 (2024-06-19 - Rating: 5)
Andrew was here to check out my furnace as it was making banging noises. He is professional, personable and very knowledgeable. I highly recommend Ugo and his crew—they’re terrific!

Review 152 (2024-01-02 - Rating: 5)
I hired Ugo after a poor experience with another vendor. The schedulers are so kind and understanding. They take the time to understand the urgency of each call and are willing to find a tech when my calls are urgent. Just outstanding

Review 153 (2023-07-09 - Rating: 5)
Professional and responsive within an acceptable timeframe.

Review 154 (2022-05-25 - Rating: 5)
Came when they said, did what they promised, explained as they went. Well done.

Review 155 (2024-10-23 - Rating: 5)
They are great. Prompt service with a smile.

Review 156 (2023-09-13 - Rating: 5)
Great service I recommend 100%

Review 157 (2021-10-11 - Rating: 5)
The owner and his team have excellent customer service skills. They are very professional and accommodating. We are very grateful for their service. I would recommend them over and over again! Thank you, thank you!!!

Review 158 (2021-10-18 - Rating: 5)
We have been using Ugo Di Grazia for the past 20 years or so. They have never failed to impress us with the quality of their work. We are pleased with their honesty in helping us make decisions about what needs to be done, and just as importantly, what doesnt. We used to deal directly with Ugo and since his passing, now with his son, Hugo. Hugo continues to run the business as his Dad did with the strong sense of ethics and professionalism he learned from Ugo. He treats us like family. Whenever we call, they know who we are and treat us like we just spoke a few days ago. We once called another plumbing and heating contractor which advertises frequently on local TV. It was clear that they were mostly interested in the money and not in our needs. We recommend Ugo Di Grazia unconditionally.

Review 159 (2024-12-12 - Rating: 5)
What a great company. We love Ugo

Review 160 (2021-04-12 - Rating: 5)
We had our first furnace installed by UGO 26 years ago and last week had our second system installed. We trust no one else to install and service our heating and air conditioning. We HIGHLY recommend UGO to everyone who has any HVAC needs!! Completely knowable workers! THE VERY BEST!!!!!

Review 161 (2022-05-21 - Rating: 5)
Andrew was professional and thorough. Thank you!

Review 162 (2024-05-21 - Rating: 5)
This is a Company with care and competence. It doesnt get any better!

Review 163 (2022-10-18 - Rating: 5)
Very respectful and responsible.On time knowledgeable.

Review 164 (2021-06-01 - Rating: 5)
Been doing business with Ugo DiGrazia for multi-generations. They are that good. After 30 years Ugo and Andrew are like family now, only better. There is no one better, in my opinion, in the HVAC business. Call them, now. You wont regret it.