Andy Wotton Plumbing and Heating

Photo of Andy Wotton Plumbing and Heating

Located in West hartford, Connecticut

Address: 49 Grassmere Ave, West Hartford, CT 06110, United States

Phone: +1 860-833-8153

Rating: 4.5

Services

  • Repair services

Categories

  • Plumber

Photos

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Comments

  • Review 1 (2024-09-08 - Rating: 5)

    I stripped my main water shut off valve and was without water on a Sunday. Syzmon called me to assure that he would come by that day to address the issue.He developed a plan and was able to replace my main valve within 30 minutes.Thanks so much for your quality, courteous, and timely service!

  • Review 2 (2023-11-30 - Rating: 5)

    Fantastic service and excellent work. I had a cracked cast iron main sewer line and the team at Andy Wotton plumbing came through with a reasonable estimate and completed the repairs I needed in record time. The technician (Anthony) was prompt, friendly, efficient, and overall delivered a great experience. I am now a forever customer and recommend them to anyone in need of a plumber.

  • Review 3 (2023-07-18 - Rating: 5)

    We had a burst pipe which flooded our basement. Called around to over 15 plumbers and no one answered their phone or returned phone calls. Found Andy Wotton Plumbing on Yelp and called, Karen answered the call right away and was so nice and understanding. Scheduled us as soon as she could and called the afternoon before to confirm the appointment the next morning. Andy showed up on time and preformed the work. He also made some recommendations on our well pump that were not needed right away but to let us know so we can plan for it. He was more then pleasant and very efficient. Highly recommend and will use Andy again. Thank you to Karen and Andy!

  • Review 4 (2023-07-03 - Rating: 5)

    I called on 7/3/23 and they had Anthony come out to tighten my tub faucet and replace parts for my toilet within 30 minutes of my call. Amazing response time and extremely personable. Very clear with pricing and options. Will 100% use again and highly recommend. Quick expert and professional service.

  • Review 5 (2020-03-19 - Rating: 5)

    I used this Plumbing Service back when it was Perleoni Plumbing and had an excellent experience. Since then ownership has changed to Andy Wotton but the tech that came out was one that had come originally. That made me relieved. I explained my project - moving a washer hookup from a current location to another location in my basement. Too too far away from the current location but far enough I needed new lines drawn. They came out and gave me a quote timely. They even called to explain the quote since it was an involved project. The new location would require a Utility sink and pump to return the water to the drain. When dreaming of my new laundry room a utility sink was not a part of the dream but I understand and appreciate the reasoning. We scheduled my appointment and then they even worked with me when I requested an earlier day later on. One of the things I appreciated and respected was that during the scheduling process they were forthcoming about certain days being typically busy with more “emergent” repairs and we chose dates around that. That helps me because then my tech didn’t have to be late or distracted bully other appointments. And it shows if I have an emergency they will do what they can to get me in ASAP. So the pump and sink went in on a Thursday and shockingly I didn’t hate either. They are now located under the living room and the pump isn’t noticeable when running unless you listen for it. I bet I won’t hear it at all with some insulation. Of course testing was done before they left and all went well but the true test was how everything would work with the new washer. It’s been a few days and I’ve done a few loads. All works well and I love having the sink! It’s come in more handy than I anticipated. I’m really great full for the service I received from my initial call through installation and paying for the service. All interactions were positive and respectful. I would absolutely recommend them to anyone with any plumbing needs large to small. I know I will be calling on them again for future projects.

  • Review 6 (2018-11-30 - Rating: 5)

    We had a great experience with Andy Wotton Plumbing. They arrived on time and got our shower drain cleaned out. They didnt mind explaining the process as they worked to my husband. And the best part of all - they wore shoe covers! I didnt have to ask them to put them on, they just covered their shoes every time they came into our house. I usually have to clean my floors after having work done at our house, but this time I didnt have to do anything. They cleaned up the shower area where they worked and my floors remained clean! I was so pleased. The guys who did the work were very friendly and courteous, and we felt the charge for the work was fair. We will definitely be calling this company next time we need help.

  • Review 7 (2019-03-29 - Rating: 5)

    We did a big Kitchen remodel. Andy was able to work around our timeline, even when it was unpredictable. He installed two garbage disposals, two faucets, hooked up the gas cooktop, and dishwasher. Usually I feel awkward when service people are in my home. Andy was friendly but not creepy friendly, he has a great sense of humor and is easy to talk to. As another reviewer stated, he didnt mind answering our many questions and explaining things to us. And big bonus, the best price for the job!

  • Review 8 (2021-07-30 - Rating: 5)

    I can not day enough good things about Andy Wotton Plumbing and HeatingThey were simply wonderful..kind courteous..respectful and their prices were totally fair..I really think the work area was cleaner then when they first arrived...I would absolutely never use any other company and I highly recommend them for any of your plumbing needs...Anthony and Simon are Amazing!Good job Andy for hiring these young men

  • Review 9 (2019-12-09 - Rating: 5)

    Long story short - Great craftsman - Great work - I will use his services if I need them again.Full story-I had an old heating zone valve that was leaking from body of the valve and would need replacing. As there were no isolation valves around the zone valve (as a previous plumber should have installed) it was going to be a chore. I called Andy Wotton Plumbing and had a very pleasant conversation about my problem. I set up a time for Andy to come out and give me an estimate on my issue. Andy came out, looked over my system and told me that since there were no isolation valves anywhere, the system would have to be drained and the cost of changing the singe valve would be high. He recommended that we wait until more things failed or we were wanting to do a larger project. We then discussed a future project of getting rid of the zone valves, adding circulators and and headers. Great conversation and a good idea for later. We also talked ballpark costs, so I would know what I was getting into. About a month or so later, the valve started leaking worse and I called to schedule him out. Now it was cold out and I would like to have this done during the day so I wouldnt have to stay in a hotel or get a bunch of heaters. Andy came out to talk over the project again to make sure we were on the same page and be sure he would have everything on hand to complete the project when we got it scheduled. I talked to their scheduling lady (very professional and nice, btw) and made an appointment.A quick aside about the lady who answers the phone (she does a lot more than just that by the way). I called to schedule and the phone rang until it went to voicemail. I didnt leave a voicemail and figured I would call back in a few hours. Less then an hour later, my phone rang...she called me back from the caller ID and said that she was on the other line and would like to know if there was something they could help out with. Who calls you back without a message and just off the caller ID. I knew I had called a great company.They arranged for the electrician they would need and had to move the date so everyone could be there on the same day. No problem. Day came, Andy and his guys showed up - very professional - first appearances can set the tone. They got to work and didnt stop until they were done and the system thoroughly tested. The work was top notch. I am a bit picky about the details and could find nothing out of place. Every anchor was tight, no rattles, no leaks, aesthetically pleasing (if you are into copper piping work). I think the work area was cleaner than when they started.Now, the price was not cheap, but I dont want cheap when it comes to my heating system. I want good quality and complete peace of mind. What I got was outstanding quality, peace of mind and a go-to plumber.Good people, good equipment, good help, knowledge and experience come at a cost and you should expect to pay for high end everything. Andy Wotton is a high end plumber.

  • Review 10 (2017-11-18 - Rating: 5)

    Andy was able to help me on short notice all remotely. I live in MA but my rental unit is in Newington. We communicated through each step of the process and he installed a new water heater for me in a few hours. Saved me tons of time coordinating and he was professional and personable throughout. If I ever need work done at that apartment again, hes first on my list. Thanks Andy!

  • Review 11 (2022-11-16 - Rating: 5)

    I recommend Andy Wotton Plumbing to absolutely everyone. They are diligent, responsible, friendly and best of all they stand by their work. We have had numerous last second emergencies and they are always able to come right over.

  • Review 12 (2021-12-23 - Rating: 5)

    Anthony and Peter installed a sump pump for me and did a phenomenal job. From making an appointment with Karen, to getting a fair estimate from Mr Wotton himself, to the actual job- it was a seamless process throughout. I can’t think of a more exceptional experience. Prompt, professional, clean- If that’s what you want, that’s what you’ll get! 5 star all around!

  • Review 13 (2023-03-10 - Rating: 5)

    Needed the primary drain pipe for my house replaced in the basement section. They were in and out after pulling up concrete and pouring more in under a day. The pipes havent leaked so they did a good job to me. Not to mention the people who came out were funny and respectful.

  • Review 14 (2021-06-08 - Rating: 5)

    Anthony and Simon were great. On time, great personality, helped us fix our issue within 30 minutes. They were informative. Reasonable price. Highly recommend Andy Wotton Plumbing.

  • Review 15 (2021-08-11 - Rating: 5)

    Wow is all I can say when you have a plumbing emergency on a weekend and one call to Wotton Plumbing makes it go away with in an hour!!! I called and Simon was dispatched to our home, assessed the problem and solved it. Thanks Andy and team for your quick response and making it as stress free as possible.

  • Review 16 (2021-12-22 - Rating: 5)

    Once again Andy WOTTON (fabulous owner) plumbing came Thru for me w instant service call (non urgent) same day as request. Anthony was fabulous, very knowledgeable, explained everything & I was able to pay w Cc on the spot. Easy peasy during a holiday week! Highly recommend.

  • Review 17 (2015-03-30 - Rating: 5)

    Andy was available at short notice and arrived on time. He took his time to explain the issues, gave his opinion and did a great job solving the problems. I hope we dont have any plumbing issues in the near future, but if we do, we will be sure to call again!

  • Review 18 (2021-05-10 - Rating: 5)

    Andy arrived within 90 minutes! He was professional and personable. Andy diagnosed the problem quickly and worked efficiently to fix it. We will use him for all of our plumbing needs in the future!

  • Review 19 (2020-01-09 - Rating: 5)

    Had a shower faucet that needed a replacement cartridge. Three different plumbing companies could not get the job done and basically skipped out on the work. Anthony and Matt made simple work out of a complicated job. Glad I found a professional and reliable plumber.

  • Review 20 (2022-03-16 - Rating: 5)

    Called at 9AM and Anthony was at the house before noon. Professional, friendly, and more than willing to walk me through the issue, how he planned to solve it, and anything in between.Second time having Anthony come to the house for various issues and will continue to be a repeat customer if I have more issues.

  • Review 21 (2023-04-30 - Rating: 5)

    I use Andy to service one of the property I provide Maintenance services for. They are quick with scheduling honest & fairly priced when it comes to repairs and very easy to work with.

  • Review 22 (2024-04-30 - Rating: 4)

    They came in fast, did (what looks like) a nice job, and charged a TON of money. I guess I should have become a plumber.

  • Review 23 (2023-06-09 - Rating: 5)

    Only one of three plumbers I called who could send someone the same day. Very happy with the quality of the work.

  • Review 24 (2021-12-15 - Rating: 5)

    My nana called him to help with a plumbing problem with a leak with her sink. He was able to fix it pretty quick and is very affordable and reliable

  • Review 25 (2022-11-09 - Rating: 5)

    They replaced a garbage disposal quickly, correctly and with a reasonable price. This company is great. You want to use them.

  • Review 26 (2021-09-09 - Rating: 5)

    Excellent company！Saman gave me a lot of useful advice for free and I will definitely choose them when redoing my plumbing system.

  • Review 27 (2022-08-30 - Rating: 5)

    Simon was very professional and quick to resolve my issue. We Highly recommend this company!Thanks again!

  • Review 28 (2019-06-27 - Rating: 5)

    I had an issue. They came back, apologized for the wait and rectified it. Very honorable.

  • Review 29 (2023-04-01 - Rating: 5)

    Andy hires nice people and have treated us very well.

  • Review 30 (2023-09-08 - Rating: 5)

    Anthony came out and was very helpful and reasonable. 2nd time using this company and 5 stars both times!

  • Review 31 (2022-12-02 - Rating: 5)

    Our water heater died after 18 years (unheard of I know) we called this company and they came out same day and replaced the water heater and hauled away the old one without any issues. I highly recommend this company for all of your plumbing needs. The Plumbers Anthony and Simon (I believe that was his name) were professional and extremely nice!

  • Review 32 (2021-12-21 - Rating: 5)

    Fast, Reliable, Professional and Easy to work with. Highly recommend!

  • Review 33 (2021-08-20 - Rating: 5)

    Repeat customer! Easy to get in touch when any need arises. Very transparent business which is very appreciated. Communication throughout service call was great.I had a deep pipe clog that was finally found in the basement and pushed out into the septic tank. Appreciate the teams effort to get my issue resolved.Will be a repeat customer for years to come.

  • Review 34 (2021-08-12 - Rating: 5)

    Best experience I have had with a contractor/vendor in a while. Responsive, excellent communication and did a great job.I had a leaking water tank on a Sunday afternoon, left a message and got a call back that afternoon. Monday morning I was working with their coordinator and had a quote from them. Tuesday afternoon decided to go with them after being ghosted from a competitor. Wednesday had a new water tank installed.10/10 would recommend and will be using them again.

  • Review 35 (2021-07-27 - Rating: 5)

    Easy to make an appointment. Very efficient. The workers were all kind and very professional. Service was great! Highly recommend this company to anyone looking for plumbing and heating repairs. They treat their customers like family and take there work very seriously.

  • Review 36 (2021-08-06 - Rating: 5)

    Great company, they provide a great service and have a fair price. They have very good customer service and I have never had a bad experience with any of the employees. They are always eager to help and do the job right.

  • Review 37 (2021-08-13 - Rating: 5)

    Plumbing services at its best. You cant find good people to do good work anymore- and it was a pleasure finding out that good/great people and companies still exist in this world! Thank you to Andy Wotton Plumbing- they turned an emergency situation into fast service and solutions!

  • Review 38 (2019-06-10 - Rating: 5)

    Highly recommended. Fast, efficient, friendly and cost-effective!

  • Review 39 (2019-03-20 - Rating: 5)

    Outstanding and professional! Would recommend in a heartbeat.

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