Roto-Rooter Plumbing & Water Cleanup

Located in Greenwood, Indiana

Address: 70 E Main St J, Greenwood, IN 46143, United States

Phone: +1 317-791-0118

Rating: 4.9

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-10 - Rating: 5)
Miguel Campos was wonderful when 2 floors of my house experienced water damage. He did a thorough inspection, explained the restoration process and his crew started right away. He assisted with my insurance company and answered all my questions. Highly recommend!

Review 2 (2025-01-04 - Rating: 5)
Miguel took care of us very well and made us feel very assured. He handled everything for us. He came out very quickly and did a very thorough job. He explained everything in very great detail so we knew what was happening and what the next steps were.

Review 3 (2024-12-30 - Rating: 5)
Sump pump went down during a rain storm at 2:30 PM, new pump installed and restoration set up by 12:05 AM. The Dispatcher told me that her plan was to get a technician out that night to take care of the problem and she did. Miguel Campos and David (#8899) were professional and provided excellent customer service. Thank you!

Review 4 (2024-12-28 - Rating: 5)
These folks jumped right in when I called them on Christmas Day with our kitchen flooding. They were at our home within one hour, and they have been fast, thorough, and helpful, especially the Field Supervisor, Michael Campos. What a huge help in the middle of a holiday!

Review 5 (2024-12-09 - Rating: 5)
I needed a non emergency appointment and was scheduled for the same day. They showed up on time, worked quickly, stayed with the prices I was given, and were very polite! They finished up the job and gave information on how to follow up on the job done. It was a bit highly priced, but definitely worth it for the service and friendliness of everyone I talked to. I would highly recommend them to friends and family.

Review 6 (2024-11-24 - Rating: 5)
Miguel and his team took great care of my home when I experienced water damage in October. This was the first such incident as a home owner, and it was very overwhelming. They not only did a great job mitigating the water damage, but Miguel also assisted me in navigating the daunting insurance process. Likewise, I really appreciated that they were able to work around my schedule, so that I didnt have to take additional time off of work.

Review 7 (2024-11-21 - Rating: 5)
We had a catastrophic overflow in our master bathroom that leaked into other parts of the house. A nightmare scenario. Miguel Campos came in and took control of the situation with unbelievable care for our safety and care for our home/belongings.Very respectful and very knowledgeable. Miguel made this nightmare much much easier than it would have been, especially when dealing with the insurance company. We will use and recommend Roto Rooter from here on out!

Review 8 (2024-09-22 - Rating: 5)
Miguel Campos was amazing. He took the time to answer every question we had. He was very reassuring and provided us with the next steps. We had no idea what to do and were dreading what came next, but he was able to put us at ease.

Review 9 (2024-12-02 - Rating: 5)
Miguel Campos is amazing! This was such a tough situation with a lot of property loss. Miguel came in after hours to assist us with the clean up process. He is a God send and a really cool human! I think he should actually have 10 stars!!!!

Review 10 (2024-11-26 - Rating: 5)
Miguel absolutely went above and beyond! He came out as soon as he received the appt request. He is walking us through every detailed step of what is unfortunately a way larger project than originally anticipated. We are stressed about th circumstances but feel super confident in Miguel and his ability to make sure we are taken care of!

Review 11 (2024-11-20 - Rating: 5)
I had the best experience working with Miguel Campos. He was very knowledgeable of my entire situation. He explained everything and made me feel calm.

Review 12 (2024-11-26 - Rating: 5)
When our water heater leaked and our first floor was flooded on a Saturday night I desperately started calling companies that said they had 24 hour emergency services. Miguel was the only person that called me back that night. Everyone else had an answering service that said theyd schedule a crew for first thing Monday Morning.After Miguel made sure I had killed the power and water supply at 2am, he had his people here within 6 hours to start remediation of the water damage and his follow-up has been fantastic.I should mention that the plumber they assigned, Husham, was also terrific. He was here first thing Sunday to double check everything and on Monday I had a new water heater.

Review 13 (2024-12-05 - Rating: 5)
The team who helped us was so prompt, professional and hard-working. They came out late at night in a windstorm to ensure we could use our water. We are so appreciative of their efforts!

Review 14 (2024-12-31 - Rating: 5)
Miguel was wonderful!! He made me feel so much better regarding the process. Every company should have a ‘“Miguel”

Review 15 (2024-11-26 - Rating: 5)
I had a washing machine flood on a Saturday. I contacted Roto Rooter and Miguel was at my home in literally 45mins. He was very thorough and reassuring. The next day, first thing Sunday morning, Miguel and his crew was back at my home to start mitigation. He has been in contact every step of the way and available for any questions or concerns I have. Thank you Roto Rooter and a huge thank you to Miguel for his professionalism, consistency, reassurance, patience, and availability. Blessings to you all this Holiday season!

Review 16 (2024-10-19 - Rating: 5)
I have had another un named company come to try and clear out my kitchen sink with no success. The fact that your technician came out, took his time, got my line cleared, and then made sure before he left that I was good, was very impressive to me. Also, I appreciate the advice that your technician gave me. Your technician was very pleasant and easy to talk to. The technician left without making a mess. I hope not to have to call you guys again, but if I do, I will be calling Roto-Rooter. The only complaint I have is when I went to the website and talked to the scheduler, I advised her about the $80 coupon. She told me to let the technician know. But I forgot. So I was a little disappointed that the technician didn’t remind me of the coupon and use it. or that the scheduler didn’t tell the technician I have or am using the $80 coupon

Review 17 (2024-10-01 - Rating: 5)
We had a basement flood due to sump pump failing. Started troubleshooting and using the wet vac. Called 3 plumbers at 4am hoping we could get emergency service. Apparently no one seems to do that anymore but Roto-Rooter did offer us the first appt at 8am. We met Bill, who was great. Quickly dropped in a new pump and water started moving out. He checked our system and explained primary pump failed and the back up just couldnt keep up with all the rain/water. He was so kind, reassuring this was beyond our control. He contacted their remediation team to help evaluate next steps and they came right out to evaluate.

Review 18 (2024-12-28 - Rating: 5)
Miguel helped get me the service I desperately needed in a timely manner and went above and beyond to assist me along the process. The best experience I have had with plumbing and restoration by far.

Review 19 (2024-11-20 - Rating: 5)
Miguel Campo and Stan Scotts teams were so very helpful when water took out our kitchen and part of our bathroom. They went above and beyond durring an exceedingly difficult time. We truly appreciate everything they did!

Review 20 (2024-12-15 - Rating: 5)
The Fishers, IN provided us auger and Toilet replacement services. Roto-Rooter had a small glitch in the services they provided, but they fixed the problem immediately, professionally and courteously. They cared about me as a customer.

Review 21 (2024-11-22 - Rating: 5)
My family and I enjoyed the process from start to finish. Communication was outstanding. A special thank you to Miguel for making everything easy and efficient.

Review 22 (2024-09-04 - Rating: 5)
At the worst point in my homeowners experience Miguel Campos and his water restoration team were by my side. Miguel answered every phone call and text message I sent his way in a timely and efficient manner. 5/5 stars all day!

Review 23 (2024-06-21 - Rating: 5)
I recently had a daunting experience of having major work done in my home, which left me without a kitchen and feeling quite anxious. Thankfully, Miguel Campos, our Rotor Rooter field supervisor, was there to guide me through every step. His patience and willingness to answer all of my questions, no matter how small truly stood out. He was always available to take my calls and provided clear explanations of the process which really eased my anxiety. Miguel‘s professionalism and understanding made an uncomfortable situation much more manageable. If I ever face similar issues again, I sincerely hope Miguel will be there to assist. Highly recommended.

Review 24 (2024-07-06 - Rating: 5)
⭐⭐⭐⭐⭐ Roto-Rooter provides exceptional plumbing services! This particular technician was prompt, professional, and highly skilled. They quickly resolved our plumbing issue with minimal disruption. Highly recommend for any plumbing needs! He came in, asked about our problem, then diligently went after the solution 🤘

Review 25 (2024-07-18 - Rating: 5)
Miguel is top notch and has so much integrity! He will tell you exactly what the situation is and give you options if he can. No high pressure sales pitches—just genuine care for people. Thanks so much, Miguel, for helping to instill trust in consumers! We need more folks like you in the world!

Review 26 (2024-08-07 - Rating: 5)
I had a sewage overflow that flooded from the toilet. Roto Rooter came out first thing @ 8 am on a Sunday to get it fixed. I explained to the field supervisor, Miguel Campos that I contained the overflow in the bathroom. Mr. campos kindly explained to me how the damage may be more severe than what we can visibly see. Miguel was correct, what I thought was only affecting 1 room, affected 8-9 rooms. We agreed immediately to get the restoration process started. The next day the project manager,Stanley Scott and field technician Kennedy Hughley arrived. They both got straight to work and moved everything out of the way that they needed to. Everything was neat and not just thrown where ever. Stanley and Kenedy set up plastic zip walls and made sure that I was still able to use and operate in my home with minimal interference. Miguel, Stanley and Kenedy did a fantastic job from the moment they arrived.

Review 27 (2024-12-01 - Rating: 5)
Jeffrey was great. Came out within an hour of the back up and was able to get it cleared within a timely manner.

Review 28 (2024-07-30 - Rating: 5)
Miguel campos was professional and articulate. He always made sure we knew where we were in the process. Very understanding and empathetic which is a rare find these days

Review 29 (2024-06-24 - Rating: 5)
Kris came to the rescue in a very timely manner. He was polite, professional, knowledgeable and talked me through each step of the way to get my drain blockage cleared out. Its nice to know some companies still care about their customers. Kris definitely showed me that today. Highly recommend.

Review 30 (2024-12-30 - Rating: 5)
Miguel Lampos was very easy to work with, explained everything in detail and I appreciate his help

Review 31 (2024-07-04 - Rating: 5)
Miguel and Mike were amazing! Holiday repair and Mike was here within half and hour. The whole team is thorough and helpful.

Review 32 (2024-07-10 - Rating: 5)
I am very grateful to Miguel Campos(supervisor) and Rem Roalta (plumber) of Roto Rooter for their prompt response and excellent service when I had a plumbing problem that caused flood in my basement in the late evening of Tuesday (7/9/24). Miguel called me back immediately after I spoke to a Roto Rooter rep and was in my house within 30 minutes to check my problem. He was courteous, very helpful and really knows his business. He sent his best plumber Rem Roalta to my house eventhough it was already very late in the evening! I got my plumbing issue fixed the same night. With regards to fixing my basement flooding I am hiring Roto Rooter again because of these two outstanding guys. I highly recommend to ask for Miguel Campos and Rem Roalta if you found yourselves having plumbing or water mitigation problems.

Review 33 (2024-07-04 - Rating: 5)
Roto rooter came out on a holiday to clear out some clogged underground drain spouts. I wasnt sure if it was going to work, but they were able to get them all done pretty quickly! I no longer have standing water on my foundation every time it rains 👍

Review 34 (2025-01-04 - Rating: 5)
Miguel did a fantastic job and made us feel secure. Killing it out here

Review 35 (2024-07-08 - Rating: 5)
Woke up to flooded home. Bill came out within the hour then Miguel. Miguel explained how the restoration process works making connections immediately. The crews arrived shortly after and began restoring my home. Thanks Roto-rooter!!!

Review 36 (2024-06-24 - Rating: 5)
Miguel did a great job with getting restoration started after a slab leak. Very helpful, explained everything he was doing and cleaned up afterwards. Would recommend again!

Review 37 (2024-05-30 - Rating: 5)
The team at roto rooter was incredibly helpful and professional when my basement flooded. Bill recognized that we needed more assistance and called Miguel, who was kind and informative throughout the process. Couldn’t recommend them more.

Review 38 (2024-04-19 - Rating: 5)
I called Roto Rooter to come diagnose an issue and they sent someone out within 30 minutes! They explained what was going on in a way that was easy to understand and then performed the maintenance the same day. Our technician went above and beyond making sure that the issue was completely fixed before he left.

Review 39 (2024-08-02 - Rating: 5)
Am very pleased with Miguels expertise and excellent customer service skills. The staff was great and all work was done in a timely manner.

Review 40 (2024-12-07 - Rating: 5)
Was able to show up on short notice to help clear our clogged pipe. Quick and professional.

Review 41 (2024-03-08 - Rating: 5)
Jerry was fantastic! He was professional and knowledgeable and he fit the job done in a timely manner as I had another appointment to get to. Her explainers everything thoroughly and there were no hidden fees or unexpected add ons. I will definitely be requesting him for any needs going further.

Review 42 (2024-03-26 - Rating: 5)
Miguel and his team of renovators including Nick & Chester at Roto Rooter were incredible!! Due to a faulty sewer line in my neighborhood, my basement was flooded and a bio-hazard. They worked for several days to insure the basement was cleared and not a risk to my family. They were professional and courteous and kept me updated throughout the process. Would highly recommend them for any plumbing issues or concerns!

Review 43 (2024-03-09 - Rating: 5)
All of our toilets and showers were backing up. Called Roto Rooter at 9:00 pm and the techs were here by 8:00 am. Jerry and Bill were awesome! Helpful, knowledgeable and very polite. They arrived early, gave us an estimate and it the cost ended up being lower.

Review 44 (2024-09-18 - Rating: 5)
Water in the basement. 5 stars to Miguel Campos and Husham Shamary and the clean-up crew who did a great job and made a difficult situation much easier.

Review 45 (2024-02-29 - Rating: 5)
Service was quick, they were very clear and walked me through the entire process. Daniel snaked my drain and resolved my clog quickly and cleaned up everything once he was done. Very polite and professional. I would absolutely call these guys again.

Review 46 (2024-06-29 - Rating: 5)
Speedy response to our problem. Procedure was explained clearly. Cost estimate was also supplied at that time.Same day process began.

Review 47 (2024-06-22 - Rating: 4)
Jeff was very professional and helpful. 5 star. Only complaint is dispatcher telling us wrong information about their arrival twice.

Review 48 (2024-03-08 - Rating: 5)
We had a water leak and called Roto-Rooter. Asked for Daniel as he previously worked on our sump pump. He found the leak and completed service. We appreciated his help. He also checked all faucets, toilets and bathrooms and answered all questions. I will always contact them/Daniel if ever needed in the future. Thank You!!! :)

Review 49 (2024-02-06 - Rating: 5)
Daniel was very professional and polite. He had a fair price and did quality, efficient work with ZERO mess. He even worked after his normal schedule to acvomdaye my schedule I would highly recommend Daniel and Tito Roiter to everyone.

Review 50 (2023-06-04 - Rating: 5)
Kyle was just wonderful. He arrived in 20 minutes after the phone call and he came on a Saturday afternoon. He quickly diagnosed the problem and had it fixed in 15 minutes all at a fair price.He was professional and took great pride and care in his work. I highly recommend him and the company.

Review 51 (2024-02-01 - Rating: 5)
Daniel did an amazing job. I have been having a drain back up in my basement since I moved in 4 years ago and he finally found the “root” cause of my problems. i appreciate him going above and beyond. very grateful for his work

Review 52 (2024-01-20 - Rating: 5)
Daniel Osagie was awesome! Very professional and polite and made sure that he explained everything about our sump pump. He was thorough in ensuring that things worked properly and his communication was very appreciated. :)

Review 53 (2024-04-16 - Rating: 5)
I truly appreciated David O., Excavation Field Supervisor at Roto-Rooter. He examined and located my outdoor water blockage issue during his camera inspection inside my buried corrugated pipe. He was thorough in his approach as he explained the problem and made a suggestion on how to remedy the drainage issue.

Review 54 (2024-09-01 - Rating: 5)
Miguel did a great job and was very thorough! Would highly recommend

Review 55 (2024-11-11 - Rating: 5)
Jeff was Fantastic! Very knowledgeable and helpful and provides education to the customer on what’s occurring

Review 56 (2024-06-20 - Rating: 5)
Miguel is a wonderful and friendly field supervisor that is really helpful with inspections and claims. Thank you so much Miguel for your professionalism.

Review 57 (2024-11-21 - Rating: 5)
Excellent job bye Jeff and Miguel Very hard knowledgeable peopele

Review 58 (2024-04-15 - Rating: 5)
Jeff was super helpful and reasonable on price. Gave me lots of tips for preventative maintenance, plus their guarantee on the work gives me comfort in the decision.

Review 59 (2023-06-15 - Rating: 5)
Kyle was very professional and kind, he came in right away when we needed him and was able to fix our bathrooms in record time. Im so thankful he was able to get it done so quickly and we didnt have to spend the night going to the next store to use the bathrooms. It would have made it very difficult on a busy week night.Danielle Sullivan

Review 60 (2023-07-30 - Rating: 5)
Jeff was a great help! He was able to identify our problem quickly and get it resolved same day. We are incredibly happy with his fix and will be using rotorooter again in the future!

Review 61 (2023-08-23 - Rating: 5)
Aiden was very kind, attentive, and helpful with the leak/plumbing issues we had with our dishwasher, along with how to move forward after the issue. Josh was also very nice, helpful, and informative when checking out the water damage and explaining the restoration process. Thank you both!!

Review 62 (2023-08-10 - Rating: 5)
Roto-Rooter out of Lebanon came out within one hour of calling them when we had a pipe burst in our water meeter. Norman did s wonderful job at explaining what had happened and how he was going to repair it. Very professional and quick response time! I would highly recommend Roto-Rooter!

Review 63 (2023-09-13 - Rating: 5)
Norman and Dorian were life savers! They took on a last minute call for a leak that was going to ruin our foundation if not addressed quickly. They responded promptly, diagnosed the issue accurately, retrieved the parts and fixed the issue within an hour. I am very thankful and grateful for their expertise and overall professionalism dealing with a stressful situation.

Review 64 (2024-05-28 - Rating: 5)
Had a major emergency over the weekend and Miguel Campos and team did an outstanding job helping claim the waters and preformed an outstanding service.

Review 65 (2024-07-01 - Rating: 5)
Jeff did an excellent job of clearing our commercial drain. Highly recommended!

Review 66 (2024-11-29 - Rating: 5)
On time very professional will have all of my plumbing needs business in the future.

Review 67 (2023-01-21 - Rating: 5)
Jeff came and serviced our pipes today. We were worried that we couldn’t find an appointment on a weekend day. He was personable and knowledgeable. He was able to identify the issue and provide the service quickly. He added in a few bits of information on our septic and well also. Thankful he was there to save the day.

Review 68 (2023-08-01 - Rating: 5)
Jeff is a very polite and personable young man. He was very professional in doing the repairs. All in all it was a positive experience. I wouldn’t hesitate to call Roto-rooter again in the future.

Review 69 (2023-06-14 - Rating: 5)
Jeff Durgan, Austen York and Greg Stephens arrived to our home within minutes of our initial call. He was very knowledgeable, empathetic and efficient when both explaining and correcting the problem. We highly recommend Jeff and the entire team at Roto-Rooter Services Company!

Review 70 (2024-07-15 - Rating: 5)
Kris was great! He did a good job and was very efficient

Review 71 (2022-10-15 - Rating: 5)
Called and Jeffrey showed very promptly and worked diligently to resolve our septic back-up issues. He discovered the reason we were having problems and called Michael, who came out on a Saturday to assess the situation and offer a solution. We were very happy with the service received.

Review 72 (2024-03-21 - Rating: 5)
They came & we told them exactly what was going on. Identified the problem right away & cleaned out our drains. Very thankful & pleased with the job well done!

Review 73 (2024-03-09 - Rating: 5)
Daniel was great. He got here quick. Even after hours. Very polite. Cleaned up everything and did a great job!

Review 74 (2022-12-26 - Rating: 5)
Jeff and Bob were great, very professional and wonderful to work with. Clearly explained the issue and showed us what was going on on the camera. They double checked everything and made sure everything was good to go before heading out.

Review 75 (2023-09-22 - Rating: 5)
Kyle came out was very professional and got straight to work. He took the time to explain to us what the problem was and how in a building as old as ours it could keep happening and why. He fixed the problem and even cleaned up the mess! Thanks so much Kyle!

Review 76 (2024-12-13 - Rating: 5)
Miguel was amazing! Highly recommend him and Trevor! 5 star for sure!

Review 77 (2024-11-19 - Rating: 5)
Recently had a backup that flooded our basement. The Roto-Rooter team was prompt in coming out to solve the issue and even worked after hours to make sure it was fixed. Miguel was very helpful with the paperwork for our insurance claim and explained the process clearly.

Review 78 (2024-03-10 - Rating: 5)
From Holly Dorris: I have never had a bad experience with Roto-Rooter -- a live person answers the phone so I dont have to wait for a call back-- staff and technicians are on time, professional, polite, efficient, problems are solved quickly and correctly i.e., I have never had to call them back to fix something they worked on. 5 STARS

Review 79 (2022-06-06 - Rating: 5)
I received excellent service from the technician, Jeff, that came to fix my toilet problem. He was very kind and courteous and went above and beyond to make sure that I was taken care of. I would recommend Roto-Rooter to anyone that needs quality plumbing service.

Review 80 (2022-02-18 - Rating: 5)
Kima arrived promptly, quickly identified the issue, and set work trying to snake an external drain pipe. Although the main issue (collapsed sump drain pipe) could not be resolved the same day due to the ground being frozen, he installed a runout line so my sump pump could continue to run and my crawl space remain dry. Excellent work. Fair price. Very happy.

Review 81 (2024-11-21 - Rating: 5)
All of Roto rooter people are professional people and do their jobs well ring a retired army soldier you can see the well trained and well supervised people.I would like to single out a person that’s Miguel Campos with out him I would never of gotten thru this problem. He gave me good information all the way thru. I would work with him anytime.

Review 82 (2024-12-15 - Rating: 5)
Did great and got everything running again.

Review 83 (2024-03-09 - Rating: 5)
Daniel came out quite late (9:30 pm), diagnosed the issue quickly, and had it fixed inside of an hour. Great service!!

Review 84 (2023-05-06 - Rating: 5)
We called them late in the day on a Saturday because we broke the kitchen handle as we were trying to replace. Call them and they were able to come within the hour to replace faucet. Jeff was very personable and quick.

Review 85 (2023-05-31 - Rating: 5)
Kitchen Faucet and shut off valve went bad. Water everywhere called eight companies claiming to have emergency 24 service. Nobody had availability until the next day. Toto Rooter came right out within 1 hour and did an outstanding job. Norman was very cordial and professional. They are now my “go to” company.

Review 86 (2024-03-10 - Rating: 5)
Was very knowledgeable to care of my problem as quick as he could handled any problems that arise without any compromise was great to be around was kind well spoken My plumber tech name wast Daniel

Review 87 (2023-07-16 - Rating: 5)
Jeff was amazing and wouldn’t stop until he fixed the problem. He stayed 2hrs past his shift to make sure our house was back up and running again.Thanks Jeff, you are the man!!

Review 88 (2020-09-27 - Rating: 5)
Phil was very thorough and communicated with me through the whole apt. He was good to follow covid procedures and the price was affordable as we just bought a home and had this unexpected expense come up. Doug showed up with the camera and also explained where the piping was and why we were having issues. I would definitely recommend to friends and family! Wonderful experience!

Review 89 (2023-09-13 - Rating: 5)
The service we had this morning by your technician, Jeff Durgan number 7524 was great. He is very detailed and polite. A great young man.

Review 90 (2019-09-15 - Rating: 5)
Kima arrived promptly and worked quickly and professionally. He explained exactly what the issue was and what the costs involved were immediately after diagnosing the issue. He offered some advice on how to maintain our pipes and avoid further damage. His honesty and professionalism speaks to the companys high standards for customer care. We appreciate his help and hope that, in case we need assistance in the future, he will be our plumber.

Review 91 (2023-09-07 - Rating: 5)
Jeff was my technician and he was great. Showed up on time, got the job done quick, and was professional. Would recommend him!

Review 92 (2023-05-24 - Rating: 5)
They came and cleaned the drainage pipe out pretty quick. Then they ran a camera through the line and showed me where all of the breaks in the sewer pipe are. Not very happy with the Houses plumbing, but definitely satisfied with Roto-Rooter

Review 93 (2024-11-08 - Rating: 5)
Our technician Jeff was helpful and efficient.

Review 94 (2022-01-10 - Rating: 5)
Cliff and his crew were very professional and came out in our time of need. Upon their repairs, they found that the Verizon/MCI 5G tower and cable damaged our line. They were very thorough and provided documentation so that we can go after them to recoup our costs. Thanks again for your professionalism. You have a new life long customer.

Review 95 (2019-10-09 - Rating: 5)
Eddie did an amazing job. This is the second issue that we have had and both times it has been great service. He is extremely knowledgeable and courteous. He also goes out of his way to ensure that everything is cleaned up after the job is done. I would definitely recommend him to anyone.

Review 96 (2023-07-20 - Rating: 5)
Adrian was attentive and thorough in investigating and solving our issue. His estimates were accurate and the work was completely efficiently and in a very professional manner.

Review 97 (2022-05-03 - Rating: 5)
We had a washer line back up. Kima came out and fixed the problem all in under 2 hours which 2 other plumbers could not do. He was very clean and efficient and worked well with tenants. I will be using their service again for complex jobs. Shawn the field supervisor came out to the property before as well which was nice to brief on the situation.

Review 98 (2024-03-03 - Rating: 5)
Excellent service! Tech Daniel O was outstandingly professional and got the job others couldn’t get done despite all challenges!

Review 99 (2022-10-31 - Rating: 5)
My house sewer drain was clogged. I could run any water. On Sunday night I called to leave a message. To my surprise a dispatcher answered. Informed me of no additional charge to give service after business hours. Eric Anderson took care of the issue. Gave great service.

Review 100 (2024-06-01 - Rating: 5)
Miguel was very courteous in the service he provided, he made the process very understandable and easy. Thanks

Review 101 (2020-12-16 - Rating: 5)
I called this place because it was the first search option that came up when I looked for southeast Indianapolis. They were able to immediately schedule me for the following day. Our technician was very prompt- earlier than expected also. He was very patient while we looked for the water shut off so he could fix the valve. He told me that the water meter had water in it, and showed me, and asked if our bill is normal. He took the time to explain what had gone wrong with the leak as well as the steps he was going to take to fix it. He then explained the 6 month warranty. He also told me who to contact about our water meter, even though that wasn’t part of the service. This isn’t my area of knowledge so I appreciated the extra explanations. And he was nice to our dog. We will go to roto-rooter again in the future.

Review 102 (2023-07-07 - Rating: 5)
Jeff was friendly and very professional , he set expectations explaining everything he was going to do .Good work, drains were completely clogged, nothing moving, now flowing like new.

Review 103 (2019-08-24 - Rating: 5)
We werent sure if we had a clog or septic issue but Roto Rooter was able to come out immediately after I called first thing Monday morning and took care of the problem within an hour. At first I was taken back by the price, but he was able to get us down to the same price we paid last time they were out for a similar issue on a sink. It was helpful that he had all of the detailed history information at hand for us. He also assured us that if he wasnt able to fix it then it would only be the diagnostic and trip fee to pay before wed have to call a septic company. Luckily he was able to get it taken care of quickly and carefully and we are thankful. As irritated as we probably had him regarding our worries on the price and plumbing and multiple questions, he stayed calm and conserved and willing to do whatever we needed him to do. Thank you!

Review 104 (2023-05-16 - Rating: 5)
Bizarre situation but we had a precious item of jewelry fall off and into the toilet AS THE TOILET WAS FLUSHING! Almost every time plumber we called said to kiss it goodbye. But roto-rooters told us to shut off the water and don’t flush any toilets and wait for them to come… they eventually sent out two absolute heroes to our house.They put a snake camera in the pipes and located the jewelry. They tried to fish it out with a coat hanger but the jewelry was close to falling over an edge and being lost again. So the man, Terry was his name, exercised expert judgment and said we would do best to came at it from underneath, through the dry wall. He said he knew the exactly where it was and we don’t want to give that up.He called another man named Juan/John that came out to cut the dry wall and pipes. He said he was nervous but he acted with pure poise under pressure. He cut as soft as possible so the jewelry wouldn’t fall down.They shined a light and could see it in the pipe. It was so close to the drop! I’m talking inches away from falling over a cliff. They had the clever idea of putting a drill bit right thru the middle of the jewelry to hold it in place. They then cut the pipe and got it out. We cried tears of joy.God bless you, Terry, Juan, and Roto-Rooters! Please give these men a raise or infinite job security.

Review 105 (2023-06-24 - Rating: 5)
Jeff did a great job with installing my new water heater. He was on time, courteous, professional and answered all of my questions. Thank you!

Review 106 (2020-12-11 - Rating: 5)
Alex (tech 2802) was excellent!He is Very detailed and took the time to address all the possible issues and have tips on what could have caused the clog.Very happy with the service and highly recommend!

Review 107 (2024-08-21 - Rating: 5)
Miguel and his team were quick, efficient and had great communication throughout the entire dry out process. 5 stars. Highly recommend for any plumbing or water restoration issues.

Review 108 (2022-03-18 - Rating: 5)
It was 7pm when I came home to a wet mess in the basement. Fortunately, it is a concrete basement. Anyway, I was pretty sure no one would come out that evening to fix it (which I was right); HOWEVER, the field supervisor did come out and inspected everything. We got the water turned off and things cleaned up. The next morning they came out and fixed the problem. Come to find out, I had this same plumber for another problem I had two years ago. He was awesome! Altogether, a good experience with the company despite it being a wet mess! Will definitely will use them again!!

Review 109 (2023-08-20 - Rating: 5)
Jeff was awesome. Really made us feel like it was a normal call and not 8pm on a Saturday night. Extremely professional

Review 110 (2022-07-25 - Rating: 5)
Jeff was great! Our drains were clogged and backing up. Roto-Rooter were able to get here same-day and on time! Our septic system was tricky, but Jeff got everything cleared.

Review 111 (2024-03-04 - Rating: 5)
Daniel did an excellent job installing a water heater for me, I will recommend him to anyone who need plumbing services 😁😁

Review 112 (2023-09-01 - Rating: 5)
On this Friday, September 1, 2023 at the facility I work at FedEx supply chain. We had a leaky toilet in one of our women’s restroom so I reached out to Roto Rooter to fix this issue so two plumbers showed up today so I showed them the toilet. That was leaking so they Mohon out to their van to grab the things they needed and to fix the toilet and in a friendly and quick and professional manner repaired the toilet and it worked perfectly, and still working perfectly after they left, we always use roto Rooter for our restroom issues they always arrive an hour after the call ready to take care of our restroom issues very happy with the service that we get.

Review 113 (2020-01-15 - Rating: 5)
I personally want to thank (Van #3301) For good customer service, worked fast. And was a great teacher. Not joking, I spent 18hrs trying to get this plumbing right. He did it in 2hrs. Thank you Van, and thank you roto-rooter for creating a culture where your employees feel they can give quality work, and better customer service.Thanks Again Van #3301

Review 114 (2022-11-07 - Rating: 5)
Phillip was very professional & helpful. He diagnosed the problem and had a quick response to a complicated problem. His diagnosis was accurate & the fix offered next day. Really appreciate his effort.

Review 115 (2023-09-01 - Rating: 5)
He did an excellent job and didnt do anything wrong he was honest and told me what was causing the problem and I really appreciate that he was a great worker no doubt about it

Review 116 (2022-02-15 - Rating: 5)
Mark at Roto-Rooter figured out the cause of 2 plumbing issues in less than 10 minutes and gave some helpful information on how to resolve the problems ourselves as they were minor and within our capabilities to handle. Thank you for the fast and professional service!

Review 117 (2023-08-17 - Rating: 5)
Had a overflowing clogged sink was out right when I wanted them to be Kyle was quick very professional no mess left behind overall a great experience would use again and will definitely recommend to anyone who needs a good plumber

Review 118 (2024-03-27 - Rating: 5)
Scheduled an appointment Friday. Jeff showed up on time Monday and was very helpful and effective. Problem solved!

Review 119 (2022-05-09 - Rating: 5)
Kima did an excellent job. He was at my house fixing the problem within a half hour of scheduling the appointment. Would recommend Roto Rueter and would use their services again.

Review 120 (2019-10-24 - Rating: 5)
Puia was awesome. Within 30 minutes of me calling for service, he was at the door and working on the issue (basement drain was backing up...YUCK!). I wasnt expecting such efficient service, and I am very grateful to have the problem resolved! He also explained some unusual piping through our house that we were previously unaware of. So, yes, we are very grateful to have everything resolved immediately, especially with it being such a yucky problem. Thank you for the great service!

Review 121 (2024-09-05 - Rating: 5)
The gentleman that came out to my moms house to fix her clog was Kris. He was very nice and very good at his job. He also fixed the problem. Thanks Kris

Review 122 (2019-08-01 - Rating: 5)
They are always very professional and neat- making sure to clean up and put things back. Although I could not get the immediate late-night service I preferred, thats understandable. The appointment I did make for later was kept and I was notified 30 minutes in advance. I have used them several times and will continue to do so.

Review 123 (2023-05-23 - Rating: 5)
Intake person was courteous and dispatched technician promptly even after 5pm. The technician, Norman, was very helpful in diagnosing and explaining the problem, then fixing the blocked toilets issue efficiently.

Review 124 (2023-06-10 - Rating: 4)
Hose spigot plumbing broke inside my wall after hours. RotoRooter was able to come fix it professionally and quickly with no issues, despite the poor location of the plumbing.

Review 125 (2019-09-30 - Rating: 5)
Jeff and Jarrett did a wonderful job. They came out quickly and resolved our plumbing issues. Very knowledgable and explained everything that needed to be done. Highly recommend their services.

Review 126 (2019-09-19 - Rating: 5)
Roto-Rooter came out about a month ago, but unfortunately I had the same problem again. I called them to come back out as the work had a 6 month gaurantee, and they were AMAZING! They sent somebody right away to take care of the problem, and the technician even went extra steps to check the lines again before he left to make sure it was fixed this time for good. Seriously wonderful service from everyone involved. Definitely call these guys if you need help. Super professional and guarantees that they actually stand behind. Thank you, Rotor-Rooter!

Review 127 (2019-09-28 - Rating: 5)
We just purchased a home and about a week into living there I noticed water on the basement floor and coming from the drain. I contacted 3 companies who couldnt come out until 2-3 days later. I called Roto-Rooter who was there within an hour. Jeff was so great!! He explained everything that was going on and what needed to be done. He was very respectful and friendly. He even put covers over the equipment wheels when bringing it through my house. Call Roto-Rooter first!!

Review 128 (2019-09-15 - Rating: 5)
Jeff came out he was super friendly. Extremely knowledgable and was fast. Glad they could help me out When the home warranty company couldnt send someone right away.

Review 129 (2022-08-15 - Rating: 5)
My church had a sewer backup and Jeff was responsive and on-time. The backup was major and Jeff was astute in coming up with ideas to breakup the sewage. Thank you for your hard work and knowledge.

Review 130 (2020-12-26 - Rating: 5)
Jeff came out today, timely and thoroughly assessed the situation. He took time to make sure he located appropriate access point to ensure he did a thorough job of clearing out the clog of my main sewer line. Thank you, Jeff!

Review 131 (2022-12-03 - Rating: 5)
Ruata is amazing. Hes highly knowledgeable, hard working and reliable. Miguel was very kind and helped us to evaluate any water damage quickly.

Review 132 (2019-08-23 - Rating: 5)
Excellent service! Cant recommend these guys enough. I woke up to a bathtub and toilet flushing into my kitchen sink at the place I rent - oh no. I called four different places and even had someone else come out, only to say they couldnt fix it until Monday, which wasnt going to work since, well, no toilet. But Brandon from Roto-Rooter came out and, along with doing an excellent, efficient job, was personable and beyond helpful. Will 100% use them again for any plumbing issues I have.

Review 133 (2020-12-13 - Rating: 5)
They were very helpful. The service tech Phil Stillinger was helpful in notice water damage call the other tech Migual Campus to look things over and to help me fill a claim. Thank all for unclog the drain and start the proper repairs to my home.

Review 134 (2024-02-06 - Rating: 5)
The guys that brought the dryers into my house were friendly. They explained everything that was to be done and were willing to hook up washer.

Review 135 (2019-09-07 - Rating: 4)
He was here in a timely manner. He asked me questions. He listened. He called the previous service guy to see if he had any additional information to give him because this was their second time out in 30 days. He cleaned up his mess. He was personal and easy to talk to. I gave him 4 stars because he kept forgetting to put the cover on his shoes that that dirt from the floor wouldnt track!

Review 136 (2019-09-23 - Rating: 5)
Jeff J was here well within the 2 hr time frame quote. Very courteous and knowledgeable. Took extra time to figure out that it was a calcium buildup plugging up the toilet bowl. I highly recommend Roto-Rooter! I believe he was from the Franklin, In officeThanks, Jeff, for all you did and your advice.

Review 137 (2024-01-30 - Rating: 5)
Daniel was very friendly and did an excellent job on our sump pumps. Would highly recommend!!

Review 138 (2024-08-29 - Rating: 5)
Miguel was excellent to work with. He was very detailed in explaining what was going on. 10/10

Review 139 (2019-10-18 - Rating: 5)
My grandson flushed a bottle of saline nasal spray down the toilet and plugged it up. Jeff gave me a quote and was able to unplug the toilet without removing it from the floor , which surprised me as it was not the first time we had this problem. He also gave me some helpful hints on how to keep this from happening again. Very greatful! I am keeping their number handy. Good people.

Review 140 (2024-05-05 - Rating: 5)
Main drain from bathroom was clogged--serviceman spent an hour blowing out drain--pulled the stool & put back in. Everything working great--no mess.

Review 141 (2020-09-24 - Rating: 5)
Jeff came to assess a sewer line after I discovered a sewer water back up in our basement. He was prompt & professional, had a mask on and practiced safe social distance. They were able to send him over within an hour of calling. Although we could not create a backup again by running all the water, we had him snake out our main sewer line. Our house is 100 y.o. and we have many old growth trees around & on our property in an older neighborhood so roots often grow into the outside portion of the line.

Review 142 (2019-09-19 - Rating: 4)
They were able to address most of my needs (i.e. S trap to P trap, loose toilet, drip legs). However, they were not able to understand or support some other more involved need. While the work he performed was quality work, it took an very, very long time to complete.

Review 143 (2019-08-02 - Rating: 5)
After explaining my situation to the phone operator she stated I would have a two hour time period that the technicians would arrive. I was VERY pleased that they were in front of my house in less than 45 mins!! Puia and his coworker had my plumbing situation taken care of in no time at all and did awesome work! I highly recommend Roto Rooter for your plumbing needs, especially in an emergency!

Review 144 (2020-09-20 - Rating: 5)
After some back and forth on the price of the service, Kima worked with me and we came to a price. He stayed and worked hard getting my sewer drain unclogged and working again. I recommend Kima and Roto Rooter for your plumbing issues.

Review 145 (2023-09-22 - Rating: 5)
Kyle is the man to have service your plumbing! He’s strait to the point while also being professional! Amazing service :) Thanks once again Kyle!

Review 146 (2020-01-14 - Rating: 5)
I called Roto-Rooter and they got to my home within the hour.Ryan was great and efficient. He got our drains back to flowing since water was backing up into the bathtub and pouring out of the toilet. Thank you and great job to Ryan.

Review 147 (2023-03-14 - Rating: 5)
Erick was fantastic. He was informative and solved our problem effectively. This company was far more responsive than other companies I called.

Review 148 (2019-10-04 - Rating: 5)
Kyle was awesome!!! I am a first time home owner and I had no idea what was happening when my lower level shower and toilet started to overflow. I contacted Roto Rooter and within 30 mins Kyle came out and got to work. Not only did he do an awesome job removing the roots from the city line but was very knowledgeable. He recommended future solutions to save me tremendous time and money. My experience with Kyle and Roto Rooter was 10 out of 10!! Highly recommend. Thank you Kyle!!

Review 149 (2021-12-19 - Rating: 5)
Scooter came out late on a Saturday night when we were unable to declog a blockage in the pipe draining the kitchen sink and dishwasher. He worked tirelessly first from the kitchen sink and then ultimately from the washing machine to find the plug and take care of it. Very professional and explained/showed me what he was doing along the way. This was right before leaving for holidays so I appreciated that it let us have some peace of mind as well. Thanks Scooter!

Review 150 (2019-10-28 - Rating: 5)
Jeff was awesome. When the more expensive option to clear our toilets from the outside didn’t work, he did it from the inside the old fashioned way, with a hand augur, while his field supervisor, Jarrett, plunged the other toilet to increase the pressure. They did a substantial amount of work from the outside, but still only charges me for the hand augur, saving me almost $100! Thanks Jeff and Jarrett!

Review 151 (2020-12-09 - Rating: 5)
Alex was very professional and made sure to practice CoVID guidelines. I recommend this company. A little pricey but I think it was worth it. Service for a last minute call in under an hour!

Review 152 (2021-01-09 - Rating: 5)
Kima managed to work through my concerns and make sure everything was better than he found it. He explained what he was doing and made sure I was satisfied with the service prior to leaving.

Review 153 (2020-12-13 - Rating: 5)
Communication was great and the tech was professional and moved quickly to get our drain unclogged. He was friendly and kept me informed every step of the way. Very impressed!

Review 154 (2023-05-31 - Rating: 5)
Aiden was extremely professional and nice as the day is long. One of the finest representative for Toto Rooter ever!!!! Will keep coming back!

Review 155 (2019-10-16 - Rating: 5)
It was great! Eddie did a fantastic job and was very knowledgeable and fast in his work. He took time to show me the issue and how to go about fixing it as well which I found very good to know.

Review 156 (2019-10-17 - Rating: 5)
Vincent was very nice and professional! He was great w my dog and 2 year old. We will definitely be giving him a call for our future plumbing needs.

Review 157 (2019-10-19 - Rating: 5)
This is the second time using Roto-Rooter and have been serviced by extremely knowledgeable workers. This last time with Jeff J. was phenomenal. He went above and beyond to get the job done right. Won’t call anyone else!

Review 158 (2022-03-26 - Rating: 5)
Kima was our technician and he was wonderful! Professional, efficient, friendly. We had a great experience with him and RotoRooter!

Review 159 (2020-12-30 - Rating: 4)
Lost hot water on a Saturday afternoon and needed a new water heater. Roto Rooter responded timely. Vala came out on Sunday morning. He was able to find the same model of water heater and provided great customer service. Having hot water again was greatly appreciated!

Review 160 (2019-10-05 - Rating: 5)
I had a wonderful experience with Kyle from Roto-Rooter today. He not only fixed my plumbing issue, he went above & beyond with his customer service. Highly recommended!-Erik

Review 161 (2019-09-01 - Rating: 5)
Kyle did an excellent job as he was helpful and very nice. He took pre cautions not to get everthing dirty. He also gave us tips on how to keep our issue from happening again. We would definitley want Kyle to come back.Amy and Shiloh Johnson

Review 162 (2022-12-01 - Rating: 5)
Jeff was extremely professional and helpful. Very detail oriented and knows his stuff! I would highly recommend requesting him for services ! Thank you Jeff for everything !

Review 163 (2019-09-14 - Rating: 4)
I like the fact they dont charge to come out however you cant even get an idea of pricing until they come out. Kitchen sink standard cleaning is 365.00. Now i know why. That being said, Christian who came out was out very quickly and very professional. He cleaned out our stuck pipe under a slab. Despite the price they are very good.

Review 164 (2022-05-04 - Rating: 5)
Kima arrived on time, explained what service was needed, unfortunately the best solution was for us to contact the city for drain cleanout.This service was not billed to me because of Kima not being able to clean the drain.I would recommend this service.

Review 165 (2020-09-14 - Rating: 5)
Eddie at RotoRooter was awesome! I have a very difficult kitchen drainage due to the length of the pipe and Eddie was able to get it clear. After someone else already worked on it for over three hours!! I would highly recommend Eddie!

Review 166 (2022-11-05 - Rating: 5)
Phil was very professional, communicative, friendly and helpful! Having a clog is never fun, but he made the experience easy and painless for us!

Review 167 (2019-10-05 - Rating: 5)
Angelo was exceptionally knowledgeable and professional. Was able to identify the problem quickly and had the solution ready to go. 10/10 would recommend to anyone needing their services.

Review 168 (2019-10-04 - Rating: 5)
Very responsive when we a leak. Helped line up everything we needed whereas other companies only gave us numbers of other people to call and set up on our own. Had entire line dug and water restored in less than a day.

Review 169 (2020-12-31 - Rating: 5)
Kima was very friendly. He instantly knew what needed to be done and got right to work. He was extremely polite and professional and answered all of our questions.

Review 170 (2020-01-15 - Rating: 5)
Jeff J was professional and efficient. The company was so attentive, and I felt genuinely listened to. I had help within the hour at a reasonable price. I would reccomend to anyone!

Review 171 (2019-08-04 - Rating: 5)
They were nice but my only side note is they were never on time and never told me an exact time they would be there except the first day two days they arrived after that a different guy was doing it and he wasn’t very flexible with us like everyone else was. I’m giving 5 starts bc I think it was just the one guy everyone else was on point which that dude was nice and all but wasn’t timely

Review 172 (2019-09-13 - Rating: 5)
Phil, Brian, and Mark have been phenomenal! Very professional and friendly. Took the time to explain everything in detail, they even took time to explain things to my 5 year old daughter. Absolutely wonderful!!

Review 173 (2019-10-11 - Rating: 4)
The guy that came out was very good at what he done and what my wife and i really liked is he explained everything to us as he was doing our drains. The only problem we had was with his dispatcher didnt communicate with us or him very well.

Review 174 (2019-10-10 - Rating: 5)
We had issues with our lift station, and Ron came out one day to assess the situation and came back the next day on his day off to fix it. He spent all day working on a cantankerous lift station and got it working perfectly. Thanks, Ron!

Review 175 (2019-09-24 - Rating: 5)
Roto-Rooter is a fast and professional company to call in an emergency, they were understanding to our situation and had professional LICENSED plumbers and remediation professionals available to assist us. I will definitely be contacting them if I need it. ( here’s hoping I don’t 😉)

Review 176 (2024-12-01 - Rating: 5)
Tech did a really good job

Review 177 (2022-06-03 - Rating: 5)
Xena did a fantastic job, communicated different options and scenarios and was so patient and kind. He is a great asset to your company!

Review 178 (2022-05-27 - Rating: 5)
Thanks for sending Kima. He was knowledgeable, thorough, courteous and respectful. What a refreshing result compared to the other companies weve used recently.

Review 179 (2020-12-12 - Rating: 5)
Zo really worked with me on a plumbing issue my landlord wouldnt take care of. He spent a lot of time making sure the job was finished well and was really kind and flexible on a late-evening visit.

Review 180 (2020-12-27 - Rating: 5)
The technician, Zach, was very professional and demonstrated excellent technical skills unplugging a very stubborn clogged kitchen sink. He instructed me on how to professional care for my pipes to prevent future clogs. He was compliant with the COVID-19 prevention protocol and always put his shoe covers on before entering my home. He even secured and locked the door on his way out. He demonstrated trustworthy qualities. Based on my experience, I will continue to use Roto-Rooter for my plumbing needs.

Review 181 (2022-06-20 - Rating: 5)
Kim’s did a great job cleaning our kitchen drain. He was very kind and professional. He cleaned our drain very quickly!

Review 182 (2024-01-11 - Rating: 5)
Daniel was very knowledgeable and respectful. On time and patient with questions. Excellent job.

Review 183 (2019-08-04 - Rating: 5)
Needed urgent Saturday service. Technician, Jeff, arrived, evaluated the situation, explained required repair, gave total for service, did the work efficiently and quickly and was patient with my elderly parents continuous questions while he worked. Thanks, Jeff & Rotorooter.

Review 184 (2022-11-25 - Rating: 5)
I had sewage running up through my basement drain. Jeff came right when needed, was up front about cost, super professional. He was great and got my clogged system running.

Review 185 (2023-06-10 - Rating: 5)
Kyle was very professional and got the job done very fast ,very polite and made sure to ask if I needed help with anything else thanks for your hard work

Review 186 (2019-09-12 - Rating: 5)
Lal Chuana (0159) saved the day. After an unsuccessful drain cleaning with another company we were at our wits end. Lal was kind, thorough, and gave great explanations for our issue and helped us understand exactly how to fix our issue so it would not happen again. I am very pleased with our experience!

Review 187 (2020-09-18 - Rating: 5)
Having a problem drain, Kima from Roto Rooter has opened it once before, I called and requested Kima because of the professional and courteous service he provides, Carefully explaining before he begins. Kima is professional in every way. I would recommend Roto Rooter and Kima specifically.