T Smith Plumbing Contractors
Located in Gastonia, North Carolina
Address: 300 E Franklin Blvd, Gastonia, NC 28054, United States
Phone: +1 704-867-8115
Rating: 4.5
Categories
- Plumber
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Comments
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Review 1 (2020-04-29 - Rating: 5)
4/28/2020 Update: We recently called T Smith Plumbing because when our washing machine was draining our downstairs drains would gurgle. Thinking snaking the drain line was all that was needed, it ended up being a bad back flow valve from the city sewer to our house. The problem was quickly diagnosed and immediately taken care of. Highly recommend T Smith Plumbing for any plumbing needs. They come quickly and do things right the first time.Contacted Tony to have an outside natural gas line extended for a gas grill. I e-mailed him pictures of the existing line and where I wanted it to end and he provided an estimate in minutes. Upon coming out to the house to come up with a game plan he realized that the distance was less than he figured from the pictures and was able to come down a good bit on his price. They completed the job the next day while we were away and couldnt be more pleased with the work. They put the connection exactly where we discussed, painted everything to protect from rust. It is secured very solidly to the side of the house and should not move.We highly recommend T Smith Plumbing and will call them in the future if we need a plumbing contractor. The only Gastonia plumbers who are rated higher have less than 10 reviews, with close to 90 Google reviews and a 4.6 rating T Smith Plumbing was the obvious choice. -
Review 2 (2021-03-09 - Rating: 5)
I reached out to Tony at 7:30am regarding a water heater that was not working. He tried to diagnose it over the phone in order to save me the service call fee, and then did some research on the parts that I may need in order to resolve the issue. The parts would take over a week to arrive so I settled on replacing the 16 year old water heater since the cost was not that much more. Tony and his team arrived late in the afternoon after working me into the schedule, and they did not leave my home until after 8pm. The service they provided was professional and those guys were still friendly even after a 12+ hour day. The water heater was on the 2nd floor of my home in a small closet, and the job was difficult but was done very well. I would recommend Tony to anyone, and will have him back out to repair a leaking shower soon. -
Review 3 (2022-03-23 - Rating: 5)
I highly recommend T. Smith Plumbing and will absolutely do business with them again. Tony and his crew did an excellent job replacing the sewer line at my house. Tony is very responsive to phone calls and texts. I was very impressed that he had a work crew at my house the same day I called with my emergency situation. The crew was very professional and helpful. They were able to assess what needed to be done and do the work the same day. It was a major project. I was so happy no hotel room was needed which saved me money. His price for a major job was very reasonable. Definitely call Tony if you need an awesome plumber. -
Review 4 (2021-03-12 - Rating: 5)
I highly recommend these guys! I had issues with pressure fluctuation on a well system. I had one company out to do the repair with no success...of course I couldn’t get in contact with them after I paid them. I called T Smith the same day and they were able to pinpoint the issue. Tony and his crew were very friendly, thoughtful, and professional. They arrived on time and diagnosed the issue within minutes. They replaced my tank, regulator, and pipes for a fair price and ensured that the work resolved the issue prior to leaving. I will definitely be using these guys in the future. Thank you guys again! -
Review 5 (2022-08-06 - Rating: 5)
I called Tony to get a 2nd opinion on an estimate to replace tub faucet and knobs. Not only did they get it done same day but also at a much more reasonable price. The plumber was super nice and personable and got the job done quickly. Wonderful service, will use them for all plumbing in the future! -
Review 6 (2020-09-04 - Rating: 5)
Tony was easy to get a hold of and communicate with. On the day of our appointment he called ahead of time to verify our appointment and that our address was correct. Tony and his team displayed a great deal of care when it comes to the health and safety of us and his team. We never had to ask him to wear a mask indoors and he wanted to make sure we were safely isolated from him as well. While we called Tony to help us install a filter and redo plumbing under our sink, he also gave us advice on minor plumbing issues that we can take care of ourselves. We appreciate that he didnt try to sell us on additional work for something we can do on our own.If youre looking for a high quality, experienced, friendly plumber that cares about the health and safety of you, your family, and his team then Tony is your guy. -
Review 7 (2016-02-18 - Rating: 5)
I was SO impressed by this couple. I emailed (through the website) to get a price and Tony emailed me right back. I also called into the office to make an appointment and Mrs. Smith was just so sweet and helpful! Within 30 min, Tony was on the phone making arrangements to get someone to my house within the hour. Josh came out and was great! When one thing wouldnt work, he would try something else. He never gave up until it was completely fixed and running smoothly! He really went out of his way to help. Thank you SO MUCH for the fast service and the friendly attitudes of your staff! I highly recommend this company! -
Review 8 (2019-06-07 - Rating: 5)
Tony and his team do great work. They are on time, friendly, and explain in detail what the problem is and how they are going to fix it. I have used T. Smith Plumbing twice and I am extremely happy with their work and there price for a job well done. I will not hesitate to contact Tony for any future plumbing needs that I have. -
Review 9 (2018-08-11 - Rating: 5)
I was having problems with my water heater not heating. They came out the next day and the pilot light was out so they lit the pilot light and we thought that fixed the issue but it didnt. I called Tony the next morning and he was back out the same day. I wound up needing a new water heater (mine was 11 years old) but only after they tried to fix the problem without charging me! Tony is very accessible and prompt in returning calls. The whole experience was great and the price of the heater and installation was very reasonable. I highly recommend T Smith Plumbing! -
Review 10 (2020-10-04 - Rating: 5)
T Smith plumbing is definitely an honest company that does quality work with great response time, customer service and workmanship. The owner even helped me weigh all options so I could make an informed decision. Highly recommend calling Tony Smith to friends and family. Great service, workmanship and integrity. Happy with the level of care and service received. -
Review 11 (2021-01-21 - Rating: 5)
I had called Wednesday I was sure my dishwasher was leaking and was worried about my floor and cabinets. I only had to call once and received the most kindness and professional service over the phone. I knew I had to hire these guys. You see I have an 80 year old mothers at home that I cherish very much! i could not be there for their service call. Mr. Smith understood that and assured me that his employees were very considerate as he was also. I did do my research and trusted that he would not only take care of my issue with the dishwasher but take care of my mothers requests. so impressed, Great job guys. I will never use anyone else! Thank you for not only your kindness and professionalizedservice. Thank you for making sure my mom was pleased, she couldnt say enough about how considerate you guys were. Thank you again! I will need more work in the near future! -
Review 12 (2017-11-29 - Rating: 5)
This is the second time I have used T. Smith Plumbing and again had a great experience. Two years ago I found this company on Angies List and they replaced a toilet in our guest bathroom. A few weeks ago another toilet needed to be replaced. It happened on a Sunday and I looked up their number and sent a message asking him to call me the next day. I was so surprised when Tony called me later that day (Sunday) to discuss the problem and schedule the appointment. His guys arrived on time, were very professional, got the job done quickly and didnt leave a mess. Tony contacted me the next day to follow up and make sure I was everything was working properly. Great customer service, we will definitely use them again. -
Review 13 (2020-08-14 - Rating: 5)
A+++++++ These guys were wonderful! Our well went out overnight somehow - a chain plumbing service responded and analyzed the issue and gave us a quote - we did our due diligence and called around. The owner of TS Facetimed me so I could show him exactly what we were dealing with - gave me a rough quote over the phone, and sent his guys out here within the hour. They actually were able to save us a lot of money as the initial quote for repair from the other Chain Company was wrong! These guys were also willing to add on another side-project at the last minute and fixed up our renovated shower. They were polite, clean, responsive, and a reasonable price! We will be saving their information and recommending them to everyone who needs a good plumber! -
Review 14 (2021-02-26 - Rating: 5)
We had a major plumbing issue the morning of my daughters birthday party. It was a major problem that forced us to shut off the water. It was the definition of an emergency. We called T Smith, and they were there within an hour. They quickly identified the problem and had it fixed. They went above and beyond, and the price was extremely fair. We were extremely impressed with their honesty and the quality of their work. We would highly recommend them. -
Review 15 (2017-11-07 - Rating: 5)
When our well water motor stopped working one morning, Tony had someone out within an hour to look at it, and give us an appraisal. Our well was rather old, and they had to do a lot in order to get it up and running, but that didnt stop them from getting it done by the end of the day.He is real easy to work with, informative, and fair priced. I will recommend him and his team to anyone who is on well water. Their service was excellent and amazing. -
Review 16 (2022-05-01 - Rating: 5)
Our sump pump on the well just died after 25 years of faithful pumping. T. Smith sent out his people and they found a crazy set up the original owners had installed. They installed a new pump but the water didnt pump so they tried to instruct is over the phone how to fix it. I finally said this isnt something in our wheelhouse of skills and, at 7pm on a Friday night, the most polite and diligent worker named DJ came out and spent several hours in the dark in our woodsy backyard fixing our problem. If I have ANY problems in the future that T. Smith can address, I will be calling in them. Highly recommend. -
Review 17 (2019-08-12 - Rating: 5)
They came out on a Sunday to replace our water heater. I take care of my Dad do not having it was not an option. Everyone was so nice and Mr. Smith stayed in contact as to when they would be here and made sure it was working right afterwards. I recommend Tony Smith and his crew and I will use them again! Thank you! -
Review 18 (2020-01-15 - Rating: 5)
I needed a well pump replaced. Tony’s company was highly recommended by some friends. It was well deserved. I was called back promptly after leaving a message. I had running water later that same afternoon. Everyone I dealt with was professional and friendly and explained in detail what needed to be done. The price was very reasonable and the job well done. -
Review 19 (2016-06-14 - Rating: 5)
T Smith was a great experience to deal with. I called plumber after plumber and no one would call me back. But Tony called me back within 15 mins and gave me a fair price. He said they would be their at 7 and they got there at 6:30 and his boys finished up my job really good and professional. Thanks a lot.. -
Review 20 (2019-01-07 - Rating: 5)
Cannot speak any more highly about this company. We choose Mr. Smith and his crew to replace our water line to our home because of the already great google reviews. After speaking with him on the phone I new we wanted him for the job. Cheapest price out of the 3 estimates we received, but dont let that fool you! Mr. Smith is extremely knowledgeable, and wants to do the job right so the next time you may have to call him it wont be for the reason you called him in the first place. His crew was extremely polite and respectful and work hard to get the job done quickly but to the highest standard. If you need a reliable plumber at a reasonable cost and quality work then look no further! -
Review 21 (2014-08-21 - Rating: 5)
We had a great experience with T Smith Plumbing. Our situation was that we bought a house and unfortunately wound up being left with plumbing problems that were supposed to have been fixed. Tony and his employees worked hard to correctly diagnose the problem and fix it for good at a fair price. They kept us informed throughout the process, which I believe is a sign of an honest company. As newer residences of Gaston County who are unfamiliar with local companies, I am certainly glad we decided to call them. Highly recommend! -
Review 22 (2019-01-21 - Rating: 5)
I have used Tony Smith Plumbing 4 times now. Tony is quick to respond and send 2 guys out who do a wonderful job. They have worked on the well 3 times (1 major issue and 2 minor) and inside plumbing once. All jobs done quickly and efficiently. Tony came out on the major well issue to make sure it was done and working. I refer them to friends who need plumbing done too! -
Review 23 (2020-01-22 - Rating: 5)
Great service and friendly. Wanted to get opinions on the issues with my rental property, this was the third plumber we had come out to estimate the work. Quickly responded with what needed to be done and cost. When I asked about some issues another plumber brought up, they STAYED ON THE LINE with me as they discussed and checked all of the plumbing at the house.Will be using them again. Trustworthy and great price. -
Review 24 (2020-12-22 - Rating: 5)
From six hours away I had to find a plumber to install a water heater for my parents in Gastonia. Called Tony and he took care of it right away. He sent me pictures and updated me the whole time. My parents kept saying what nice folks they were. Kind, intelligent, and fair priced. Call Tony and his team with confidence for your plumbing needs! -
Review 25 (2016-06-11 - Rating: 5)
Had so many plumbers to come out and they could never figure out what our issues was had a major back up and sure didnt mind charging us a chunk of money... Found Tony Smiths company and called them out and within no time he found our issue and got his guys on it right away. His prices are great and they stand behind theyre work. Not only did we find a great plumber but we also gained a friend. Awesome group of people! -
Review 26 (2017-08-13 - Rating: 5)
Tony and his team are awesome! Tony is very accessible and stays engaged with issues - even with things that should be considered outside of his area - until they are completely resolved.They are the ONLY folks well work with from now on because of their world-class service, extremely reasonable pricing - and above all, their care and concern.Seriously, who else will text you after they are done to make certain things are still working properly and everyone is happy? I have never experienced that until we met Tony. -
Review 27 (2018-09-05 - Rating: 5)
We got our hot water heater replaced, and also they repaired a squealing noise coming from our shower head. Tony was very quick responding, and his techs were great. Such an easy company to work with. Highly recommend them. -
Review 28 (2017-09-15 - Rating: 5)
This week we called Tony, they were already on another job but he assured me they would be available within 2 hours. True to his word, within 2 hours he called me back to let me know they were on the way.The two gentlemen that came to our home were very nice and knew what they were doing! Tony calledme while they were here, just to make sure I understood everything and to see if I had any questions for him. The next day, Tony followed up just to make sure everything was done to our satisfication.It is rare to find quality work, fair prices and great customer service in one company, but that is exactlywhat we received from T Smith Plumbing Contractors.Robyn McDaniel -
Review 29 (2022-05-31 - Rating: 5)
I had no water and needed my issue done same day. Tony had his team come out, problem was diagnosed and solved including a wasp and hornets nest which the guys also took care of. Pricing was fair and reasonable for professionalism, high quality, labor work, etc. Highly recommend ! -
Review 30 (2017-12-13 - Rating: 5)
I had a very serious plumbing issue that had my toilets backed up and unable to use any water in my home. I called and left tony a message and within 15 mins he returned my call AND had his guys on their way to my home. This was a 2 part process and was quoted by the local big company that does HVAC and plumbing at over $6000. Tony was able to do it under $3000.His guys are top notch, Jesse and Dustin especially. They explain what they are doing, if there is an alternative and what they have experienced in order to make it as easy on you as possible. Tonys mantra is that he wants your business for life, not just this job. We need more people in the community like Tony taking care of people, not gouging them.Will only use T Smith Plumbing moving forward! -
Review 31 (2019-12-27 - Rating: 5)
This company is the best. I had to call 2 days before Christmas with a major plumbing problem and they were there to get it fixed the right way. The plumber that showed was so courteous and professional, did the job and cleaned up after himself. I will use this company again, and definitely refer them to anyone that needs their service. -
Review 32 (2019-11-27 - Rating: 5)
Tony was quick to respond to my message for help with leaky washing machine faucets. The repairman came out the next day, at the expected time and took care of the problem. The cost for the job was reasonable. I will be using T Smith Plumbing for all my future plumbing needs. -
Review 33 (2019-03-22 - Rating: 5)
T Smith Plumbing is great! Tony, along with his workers offer prompt and great customer service. I’ve previously used Tony for help with my well so when it was time to remodel our bathroom I knew exactly who to call! Couldn’t be more pleased! I 100% recommended T S Smith Plumbing!!! -
Review 34 (2019-02-09 - Rating: 5)
I called today to ask about replacing my water heater, Tony called me right back and after discussing the problem and sending him 2 pics he gave me a fair price and sent out 2 of his crew to replace it. 4 hours later I had a new pump!! Would highly recommend in the area! -
Review 35 (2020-09-01 - Rating: 5)
When I called Tonys number, I left a message. When I check my phone later, I saw 3 missed calls from Tony. We talked and he was prepared to come out the next morning. Once he arrived, we discussed my options related to the water heater and set a plan of action. When I get the work done, I plan to have Tony do the work. I trust him to do the work. I got in touch with his company, because I didnt feel like I could trust the first company that came out. -
Review 36 (2018-01-04 - Rating: 5)
I had an issue with my irrigation that maybe a more experienced homeowner could have figured out. As a new home owner I was unfamiliar and inexperienced. I called Tony and he literally walked me through the problem step by step at no charge. In the world we live in someone else could have easily taken advantage of me and the situation. I appreciate that there are small business owners still out there like Tony who are willing to truly help you. As a result, I’ve gained more experience and knowledge and Tony has gained a new customer. Thank you Tony, any future plumbing issues I have you will be the first person I call! -
Review 37 (2015-01-16 - Rating: 5)
Excellent!! Called for a leaking pipe in our office and was told Tony would call me with an estimate. Within 2 hrs. he showed up at our office and fixed the problem immediately. Would highly recommend them for any plumbing needs. Very honest and pricing is more than reasonable. -
Review 38 (2019-07-04 - Rating: 5)
I called Tony to talk about a potential leak/dripping sound coming from the ceiling. Before sending someone out to investigate, Tony kindly walked me through some steps I could take to determine if there was a leak, and where it was coming from. He spent a solid 45 minutes with me, on FaceTime, running different tests. At the end of our investigation, I was confident that I did not have a leak, and the noise was a different type of noise. Tonys time and patience saved me money. He didnt have to take the time he did to help me out, but Im so thankful he did. -
Review 39 (2019-08-11 - Rating: 5)
Let me start by saying that we just finished building our home, so in the last 2 years we have had alot of exposure to contractors and sub-contractors. Tony and his crew (Josh and Dustin) are cut from a different cloth. I was amazed by the entire process with Tony and crew. We had them convert our traditional water heater to a tankless. From the initial meeting to quote, to the final installation, the process was PAINLESS. We were never told no you cant do it like that or that it was inconvenient to do it right. The pride these guys take in their work is refreshing. The installation is beautiful, everything was done properly (permits pulled and inspected), the functionality is amazing, and it was done in a very timely and convenient manner. We were never without water while home, they planned everything around us. They were there when they said they would be (you would be surprised how rare this is for contractors apparently) and we were always told what to expect and when. Ill just sum it up like this. Tony made it easy. Removing an interior water heater, and plumbing an exterior tankless, was easy. Im happy to tell everyone I know that needs plumbing work to call Tony, no hesitation. He even took the time to check my CO detectors and anti-scald settings on my kids shower. These guys are at a different level. Good job gentlemen. -
Review 40 (2019-06-10 - Rating: 5)
Needed a water heater replaced on Saturday. Called at 8 in the morning and the job was completed by 2pm. Service tech Justin was professional and courteous. He did a fabulous job ! Will def use this company for our future plumbing needs. -
Review 41 (2018-12-30 - Rating: 5)
Mr. Smith Handled my failed ejector pump emergency with exceptional service. They are quick to respond and his pricing is on par with reality. Unlike the major plumbing chains who are overpriced and try to up sell services using fear tactics, T.Smith is the only plumbing service provider I would recommend because they are honest and fair. -
Review 42 (2020-01-12 - Rating: 5)
Amazing service. I called the number, had the owner call me back within 5 minutes, and had a new water heater in my home a few hours later ... on a Sunday. I was expecting to be hit hard with a weekend up charge, but wasn’t. All around amazing experience and I’d recommend them for any job! -
Review 43 (2017-11-07 - Rating: 5)
Tony is down to earth and personable. He even follows up with you the next day to make sure everything is ok. Great hardworking team and they were prompt! They really followed through when my well decided to stop working. My water was back on before i came home from work. It was a hard job and i Highly recommend. -
Review 44 (2018-06-06 - Rating: 5)
Tony has been my go-to guy for several years now and always gets the job done well. Ive had him install a water heater, fix a leaky shower, fix the septic lines at my business, and a few other various things and Ive never had a problem with the price or the service. -
Review 45 (2017-11-21 - Rating: 5)
I had a plumbing issue that was a big job. Tony Smith was very professional and helpful to get this job done. Being right here at thanksgiving with everyone so busy, he went out of his way to get the job done. I will use him again. Very satisfied. Thanks again Tony -
Review 46 (2021-10-20 - Rating: 5)
T Smith Plumbing was honest in their pricing, gaining my trust, and had next day service to fix my problem. I highly recommend them for your household concerns. I will defiantly use them again. -
Review 47 (2016-09-01 - Rating: 4)
I had several things going on at my home at one time. I called and T Smiths contractors responded the same day! I had an issue that some of the service wasnt completed properly and they came out the next day and resolved the issue. Prices were right and everyone was professional! I will definitely use this company again! -
Review 48 (2019-07-03 - Rating: 5)
Thank you Mr. Smith for replacing our pump this afternoon. We are so please with the job, you and your men did. Also we appreciate you saving us several hundred dollars. I wish we had called you !st this morning and not had a bad experience with that other company. Your company will be the !st one we call when we need another plumber. -
Review 49 (2017-12-19 - Rating: 5)
Needed a plumber fast and they came and did a great job for a fair price. Jesse was very polite, knowledgeable, and quick worker and got the job done very fast. I am super pleased and will use T Smith plumbing again. -
Review 50 (2020-01-08 - Rating: 5)
Our water heater went out on a weekend. Tony came out on Sunday evening to diagnose the problem. After speaking with the manufacturer on Monday, they agreed with him that the entire unit needed to be replaced and was covered under warranty. By Tuesday morning, the water heater had been replaced and we had hot water. Fantastic! Thank you Tony. -
Review 51 (2016-12-19 - Rating: 5)
These guys are wonderful...they saved me on a Sunday when I had a family get together scheduled. I had a plumber out to my house before I called these guys, he told me my septic tank was full , so we had it pumped ...guess what we still had problems, sinks and tubs slow draining . Sunday morning toilets would not go down and I had family coming over a 1:00. I called these guys and they saved me, they came out within an hour of my call. Party went off without a hitch...toilets flushing properly😁. If I ever have plumbing problems again these are my guys. Thanks for saving me on a Sunday . You guys ate awesome . -
Review 52 (2016-03-08 - Rating: 5)
I cannot give enough thanks for Tony. My parents shower has been broken for over a year. Within 3 hours, Tony, himself came out & fixed everything. Tony made a big contribution towards getting my mom back to normal! I chose his business based on Internet ratings. I hope you do the same. Youll be happy you did! -
Review 53 (2020-06-19 - Rating: 5)
T. Smith Plumbing’s FaceTime service was JUST what I needed! He was able to diagnose the problem and recommend an easy solution that I could do on my own. Where others would have made an onsite visit and charged me greatly for a basic repair, Mr. Smith simply offered a little of his time and his vast experience. I am beyond grateful and certainly recommend him to ANYONE who needs any level of plumbing services.Thank you, Mr. Smith!Deidre S. (for Lavida Nettles) -
Review 54 (2018-07-16 - Rating: 5)
Was here in 30 minutes! His guys are super nice and they knew exactly what the problem was. Very fair pricing. And most of all when you call them they answer the phone and show up when they say they will. Very rare quality in plumbers and contractors. Will be my first call for plumbing problems in the future. -
Review 55 (2021-02-25 - Rating: 5)
I called T. Smith Plumbing when my well stopped working. He sent someone out the same day to check it out and the team came back out the next day and fixed my well. I would definitely recommend him! -
Review 56 (2015-08-03 - Rating: 5)
We have had them out twice to fix issues that were the result of the plumber who worked for our kitchen contractor. In both cases they were responsive to my requests and were able to show up that same day. I would recommend them to others. -
Review 57 (2020-11-05 - Rating: 5)
After calling several plumbers with no luck, Tony called me back promptly and had his crew at my home within an hour to install my kitchen faucet. Pretty awesome customer service! -
Review 58 (2018-03-13 - Rating: 5)
T. Smith Plumbing came out the same day i called, completed the challenging shower faucet replacement job without any complications, and kept within their original price quote. It was a pleasure working with Dustin and Tony. -
Review 59 (2014-02-23 - Rating: 5)
Best plumbers in the area! I wouldnt call anybody else. They even come on Sundays!~ They dont play games, they get right to business.~ They dont tell you something over the phone then change it when they arrive.~ They have you take pictures and email it to them, in order to provide you with the best service possible before even arriving to your location.~ Very professional~ Very fast.I would definitely recommend this plumbing service. -
Review 60 (2016-04-17 - Rating: 5)
Last minute emergency. I woke up to a pool in my garage and bathroom due to a broken water heater and they came out ON A SUNDAY. The service was great and the price was very good compared to the others in the area (had been looking for weeks because I knew it was coming) . They came installed a new one i would recommend them to everyone and certainly call on them again. -
Review 61 (2020-04-29 - Rating: 5)
The technician was at my house exactly when he said he would be there. He was in and out in less than an hour and had repaired two plumbing issues that I had. I felt that the pricing was fair and I would definitely call them back. -
Review 62 (2018-11-11 - Rating: 5)
We love them. Quick to come fix and professional! Dustin is awesome and friendly He did our water heater last year and today he fixed our leak. -
Review 63 (2018-08-21 - Rating: 5)
Fast, professional and efficient! Called this morning around 9am... New hot water heater installed by 10:30am. Would highly recommend this company and we will use them in the future if needed. Thank you guys! -
Review 64 (2016-05-31 - Rating: 5)
Hey there, My name is David and I just wanted everyone to know how helpful these guys are! Over Memorial weekend my well died on me. I called them up and they were there in less than an hour??? That alone amazed me, especially on an Holiday. The Gentleman showed up and it took him all of two minutes to figure out what was wrong. This is the second time in two years I have used them and Just wanted everyone to know how great they were to me. The first time I was stuck at work and they did everything without me being there, God send.... Thank you guys for all your help.. -
Review 65 (2021-02-13 - Rating: 5)
This is the second time I’ve used T. Smith Plumming and just like the 1st Dustin showed up on time found the issues and knew just how to fix them. I highly recommend this company you’ll get the big National company quality with the local guy pricing. Thanks again Tony -
Review 66 (2016-11-24 - Rating: 5)
A true plumber. Thanksgiving day water line at parents house busted. Need the reducing tees to fix it. Lowes and Home Depot closed. Walmart doesnt have it call up TSmith plumbing and he helps me out with parts. Would recommend to anyone needing a great plumber I will call him next I need a plumber -
Review 67 (2019-01-30 - Rating: 5)
It is tremendously refreshing to find a plumbing company with such knowledge, integrity and dependability as we found at Tony Smith Plumbing. We are assigning all of our future plumbing business toT Smith Plumbing. No one else need apply. -
Review 68 (2022-03-04 - Rating: 5)
Same day service. Called and had someone at my house within a couple of hours to do the work. Reasonable price. Professional and friendly employees. Would definitely recommend. -
Review 69 (2017-11-28 - Rating: 5)
Mr. Smith came out on the same day of the leak. He and his team worked quickly to fix the problem. They were extremely professional and courteous. I will definitely recommend this company. -
Review 70 (2019-01-20 - Rating: 5)
Callled and left a voicemail and Tony called me back in less than 5 mins. He said he would send his guy out and he was here in less than 30. Dustin was so sweet and excellent at his job! Thank you guys so much!!!! -
Review 71 (2017-09-06 - Rating: 5)
These guys do an amazing job! Super helpful and polite. I was on a tight schedule and they were able fit me in with only 2 days notice. Would highly recommend them! -
Review 72 (2018-05-21 - Rating: 5)
Ive been using T Smith Plumbing for several years. Great service, always quick to respond and the best price around. I wont ever use anyone else!! -
Review 73 (2016-06-14 - Rating: 5)
I called the company early morning with problem. I was told it will be 10:00 and that was fine with me. Got another text and it stated that they would be here about 8:00. They arrived and the problem was taken care of. They will have my business when needed. -
Review 74 (2017-09-09 - Rating: 5)
Very easy to do business with, extremely reasonable prices. I expected my water leak to be a huge deal, they got it fixed within 2 hours. Good job. -
Review 75 (2016-08-08 - Rating: 5)
We had T. Smith Plumbing handle our switch from our neighborhood well system to Gastonia City water... they also installed the pressure regulator an while @ the house found an replaced a bad wax ring on the upstairs toilet... Fast an professional service (within an hour of calling)... They will be our go to from now on... Thanks Again -
Review 76 (2016-11-17 - Rating: 5)
Tony and his team were great! They were quick, professional, and clean! I saved their number in my phone-I wont use anybody else. -
Review 77 (2016-08-25 - Rating: 5)
This Plumber T. Smith is amazing and would not have no other person do my work. Fast reasonable prices and always fast on time . Thanks Shanna Biggerstaff in Kings Mountain -
Review 78 (2021-11-05 - Rating: 5)
Tom was at my house the next day after I called him and kept in touch with me regarding my house plumbing issues. Efficient and reasonable. -
Review 79 (2018-06-01 - Rating: 5)
Customer service is paramount. Quality of work is exceptional. They are such a pleasure to work with. Polite, courteous and professional! Definitely keepers!! -
Review 80 (2020-11-17 - Rating: 5)
Very friendly and nice.Didnt use them because a friend knew how to fix it. They totally understood and was extra nice. Definitely will use them if needed. Will be my first call. -
Review 81 (2021-01-30 - Rating: 5)
I texted on a Friday evening and got a response rather quick in about 15-20minutes. Guys we at my house in 35minutes and resolved the issue the same day. I highly recommend! -
Review 82 (2019-12-28 - Rating: 5)
Above and beyond better experience with this company than any other. Came at agreed upon time and great and quick job at a fair price thumbs up. Definitely would recommend them. -
Review 83 (2016-07-22 - Rating: 5)
I called and was able to get same day service while at work. The work was completed without any problems. I would use this company again in the future. -
Review 84 (2016-02-22 - Rating: 5)
Tony and his crew have done a lot of work for our Hampton hotel. There prompt and their work is impeccable I would highly recommend Tonys team TSmithPlumbing -
Review 85 (2023-03-02 - Rating: 5)
Mr Smith & his wife not only helped but blessed my family in our time of need. I would recommend their company’s service to anyone! -
Review 86 (2013-12-13 - Rating: 5)
Mission StatementTo Provide a Service that safeguards Human Health in an Honorable Christ-Like manner.- Committed to Excellence- Committed to Service- Committed to a Common GoalVision Statement:To Set the Standard Today, Tomorrow, and Nex Year, Through the Help of Jesus-Christ -
Review 87 (2018-06-10 - Rating: 5)
Weve enjoyed having Tony as our plumber. Trustworthy and competent - great company. -
Review 88 (2016-09-27 - Rating: 5)
Very dependable does nice work have used tony with my business and home and always kept us informed about the job.that s a good plumber and person -
Review 89 (2022-09-27 - Rating: 5)
Tony was so helpful and spent time to insure I had what I needed. Great help! Will highly recommend. -
Review 90 (2018-05-30 - Rating: 5)
I have been using this plumbing service for years and they have always provided quality work. They offer the best plumbing services around here! -
Review 91 (2016-12-16 - Rating: 5)
Tony was extremely helpful with contacting the home warranty and getting the job done quickly. -
Review 92 (2018-01-06 - Rating: 5)
Had a great experience with Tony and his guys. Fast friendly and helpful. All I could have asked for. Thanks! -
Review 93 (2016-11-21 - Rating: 5)
Called this company not knowing anything about them and they came right out and did a great job, would use them again for sure! -
Review 94 (2020-01-14 - Rating: 5)
Immediate response, fast and easy repair. Wonderful company!Thank you for your quick service! -
Review 95 (2020-10-23 - Rating: 5)
If the need arises, we will definitely use this company again. Very pleased with service!!! -
Review 96 (2016-08-05 - Rating: 5)
Had a water shutoff valve installed, excellent work and showed up on time. -
Review 97 (2018-07-20 - Rating: 5)
Awesome! Tony was on it! Had the crew at my house in just a couple hours and they got my well issue corrected, price was great and they didn’t try to sell me things I didn’t need! If you need well or plumbing done, here’s your local small business that delivers👍🏼 Our water pressure is so much better and we now have peace of mind that our well is practically brand new! -
Review 98 (2020-05-22 - Rating: 5)
Tony Smith and all of the plumbers that work for him are excellent, friendly, and always work with me to find the right solution. I have used T Smith Plumbing for large jobs, small jobs, and even some emergency calls in the middle of the night. They have always been there for me and stood behind their work. I highly recommend them! -
Review 99 (2018-06-05 - Rating: 5)
For years T. Smith Plumbing has never failed to surprise us at their excellent service. Whenever we had a problem or addition to our home we could count on T. Smith Plumbing to come swiftly and always offer a fair estimate. I have never been happier with a plumber after switching a few years ago. Tony Smith is a joy to work with and it is clear that he is running a professional and honest company! -
Review 100 (2018-06-28 - Rating: 5)
Tony was great to work with. He took my call after hours and had two installers at my home the following morning first thing. The installers were very professional and did a quality job. Will definitely be using Tony on all of my plumbing needs in the future. -
Review 101 (2018-07-17 - Rating: 5)
Thank you Tony for being a true professional.!! Calls returned promptly, great pricing and service. On time and working hard, these guys dont mess around. They come prepared to get the job done and make the customer happy. -
Review 102 (2018-01-07 - Rating: 5)
Excellent work. Was able to come out quickly on a Sunday and clear out a sewage blockage. -
Review 103 (2019-09-21 - Rating: 5)
Honest pricing, same day service, they were in and out, job well done! Polite and professional. Great guys! -
Review 104 (2019-03-05 - Rating: 5)
I am very please with the work Tony Smith Plumbing did the other day for me. After months looking for a plumber I struck gold with them.His crew was friendly, fast and most of all Got the Job Done!I would highly recommend them to anyone who is looking for a first class plumber.👍🏽👍🏽👍🏽 -
Review 105 (2020-02-21 - Rating: 5)
Great service and quick response to an emergency at our business. Great followup after to ensure repairs were correct and we were satisfied. Job well done! -
Review 106 (2019-05-24 - Rating: 5)
I’d never spoken with Tony before, but he was kind enough to offer advice over the phone when I was dealing with a leak. I was unable to fix it on my own so I knew I’d call him back to give him the business. He wasn’t available for a couple days, which was fine. Turns out, the day before he came out I had another issue arise so they were able to fix that as well. Reliable folks! I’d definitely recommend them! -
Review 107 (2020-12-23 - Rating: 5)
They did an excellent job and were very professional! They came out and repaired my plumbing issues within a timely manner. I very much recommend! -
Review 108 (2019-06-01 - Rating: 5)
Price seemed fair. I had the problem solved within 3 hours of calling. Service was good and boss checked in after to make sure everything was good. -
Review 109 (2018-07-31 - Rating: 5)
Use his service today at our business and was satisfied with the guys they sent out. They were prompt and knowledgeable. Thank you TS Smith for unclogging our drain. -
Review 110 (2016-02-24 - Rating: 5)
I just want to take a minute to say what a great company this is. From the first phone call to Tony Smiths it was apparent that he was genuinely concerned about my problem and wasted no time in checking it out for me. He and his crew had to plow in a new line from the meter base to the house and did an outstanding job. The yard was left nice and neat. When the renter at this property failed to properly insulate the new line after installation and it froze and burst, I called Tony and he went someone right out and repaired it at no charge! The initial replacing of the line was already done at a very affordable price and to do this repair for no additional charge was awesome. I highly recommend this company for all your plumbing needs. They are dependable, courteous, and stand behind their work. -
Review 111 (2018-03-01 - Rating: 5)
Out of the 5 plumbers i called for an estimates Tony is the only one that returned my call. He had me a quote to me in a few Hours. Had the work done the next day. I would highly recommend TS Plumbing. -
Review 112 (2018-12-02 - Rating: 5)
This guy is the real deal. Very friendly, trustworthy, dependable and helpful. Not out to gouge you! Wouldn’t use anyone else, Ever!!! Highly recommended!!! -
Review 113 (2017-07-16 - Rating: 5)
On a Saturday at 230p I get a call that a 1 copper water line was leaking under the house. A friend recommended I call T Smith and I did so around 3p. At 320p I got a call back and was informed a technician (John) would be at the house by 4p...he showed 5 minutes early. By 5p the line was repaired, with before and after pictures, and full explanation of all the work. All this service on a Saturday afternoon! I know who I will call next time. -
Review 114 (2017-09-14 - Rating: 5)
Very impresssed. Woke up to no hot water. My wife called to have someone come out to check, and he was able to walk her through resetting the hot water heater...through facetime! Other companies would have come out and charged a bundle for a simple fix. We will definitely keep T Smith in mind for the future. -
Review 115 (2020-03-09 - Rating: 5)
Excellent service. Called for well help on a Saturday afternoon, came out the same afternoon and got the problem resolved. Would highly recommend. -
Review 116 (2017-04-24 - Rating: 5)
Saved us on Easter Sunday. They came out to fix a leak on Sunday afternoon and found that we also had a well issue. Even with the water to the house off the pump was cycling and that is bad news. A repair that we were not expecting, but prevented us from having to replace the pump. Our leak ended up being a blessing in disguise. -
Review 117 (2017-06-29 - Rating: 5)
Had a pipe leak. Tony called back very quick, his team came out within an hour, found and fixed the problem. Great service. -
Review 118 (2019-04-30 - Rating: 5)
We use TS Plumbing at both our business and our home. Great service from this company, very happy to recommend them for either commercial or home plumbing work. -
Review 119 (2017-03-25 - Rating: 5)
T smith done great work when it came to last minute pluming!!!!!!on time and great price an work....ty james -
Review 120 (2020-12-28 - Rating: 5)
I woke up to well pump issues and called Tony Smith. Within an hour there were service techs at my home. The problem was diagnosed and corrected within the next hour or less. They would be my first call for services in the future. -
Review 121 (2017-04-07 - Rating: 5)
Fast, Fair and Friendly! You cant ask for better service! -
Review 122 (2020-04-23 - Rating: 5)
Great work, done quickly with Covid in mind. -
Review 123 (2016-04-26 - Rating: 4)
Great, helpful and fast!! Much appreciated, and very friendly!! -
Review 124 (2017-06-29 - Rating: 5)
Fast and efficient service. -
Review 125 (2019-05-31 - Rating: 5)
Great service! -
Review 126 (2019-06-03 - Rating: 5)
Prompt, Professional and Thorough