Roto-Rooter Plumbing & Water Cleanup

Located in Freeport, New York

Address: 72 Guy Lombardo Ave #1, Freeport, NY 11520, United States

Phone: +1 516-203-4707

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
My technician Tim was great! He went above and beyond, amazing service! Thanks so much

Review 2 (2024-11-23 - Rating: 5)
Very professionalExplained process and.options beforehand.Spent time to.clean up any splash or spillage afterwards.Highly recommend.They are are full.24 hr 7 days a week emergency swrvixe100% turnkey operation.

Review 3 (2024-07-08 - Rating: 5)
Easy to make appointment and they showed up exactly on schedule. Our clog was more difficult to clear than anticipated but they were very thorough and returned next day to make sure the job was done correctly. Highly recommend.

Review 4 (2024-11-01 - Rating: 5)
The service man was excellent, he was very professional and very efficient. He knew exactly what was needed. Thank you

Review 5 (2024-07-14 - Rating: 5)
We had a backed up toilet, and Thomas was able to come in, diagnose and correct the issue within 10 minutes. Great work!

Review 6 (2023-07-29 - Rating: 5)
Ivan was great, he was here within 1/2 hour of calling. I hung up the phone and he was ringing the bell. He was very friendly, respectful and treat my property with kindness.He actually read my signs about sneakers on floors and he was prepared with sneaker booties covers He had sneaker covers and he put them right on without me even saying so he which was really impressive. He was honest and work really fast. If I have any issue but I hope not I would like it if he can come back.

Review 7 (2024-01-13 - Rating: 5)
Dispatch was sweet and very considerate. Appt was made for an hour after I called. Clarence the service tech was amazing. He was thorough professional and friendly. He explained everything he did. I highly recommend him and roto rooter. He called the next few days. He deserves a raise.

Review 8 (2023-12-17 - Rating: 5)
Matt was excellent and very professional. He explained everything thoroughly and even replaced a part within the toilet tank that over time could have been a big issue. Because of the outstanding service, my sister and I obtained estimates for a bigger job in the basement.

Review 9 (2024-02-20 - Rating: 5)
Called Roto Rooter for a septic tank issue and they were at the house prompt in less than 45 minutes. David was quick in diagnosing and fixing the problem. I highly recommend the company for their efficient service.

Review 10 (2024-02-11 - Rating: 5)
I had a clogged shower drain on a Sunday which I couldnt clear myself. Reluctantly, I called Roto Rooter and was pleasantly surprised with the speed, thoroughness, and professionalism of their staff. They completely cleared the drain at a reasonable price.I was entirely satisfied with the job.

Review 11 (2023-04-10 - Rating: 5)
The company sent a gentleman named Ivan who was superb!!!. Not only was he extremely knowledgeable but very patient and explained everything that was wrong in detail where I was able to understand. He tried numerous ways and techniques in order to fix the problem at hand. He was very professional and personable and got the job done with no issues. I would definitely recommend him and the company.

Review 12 (2023-07-18 - Rating: 5)
Luis and Lee from Roto-Rooter were punctual, arriving at our home right on time. Throughout the entire service, they displayed remarkable courtesy, always ensuring to wear protective shoe covers before entering our home. Their professionalism in plumbing was truly commendable, showcasing their expertise at its best.We were thoroughly impressed with their workmanship and attention to detail when installing two toilets. Not only did they do an amazing job with the installations, but they also made sure to clean up everything afterward, leaving our home in pristine condition.Overall, we highly recommend Luis and Lee from Roto-Rooter for any plumbing needs. Their exceptional service, coupled with their courteous and diligent approach, makes them a top choice for plumbing solutions. We are delighted with their work and will definitely call upon them again in the future if needed.

Review 13 (2023-02-05 - Rating: 5)
Ivan quickly assessed the issue, provided excellent and efficient service. Resolved our issue and provided excellent customer service. No surprises and no nonsense; got the job done and was easy to do business with. Would absolutely do work with him again. Great experience under the circumstances. Also Roto-Rooter central office was responsive to our needs. Thanks all!

Review 14 (2023-10-31 - Rating: 5)
IVAN was excellent. He was very cordial and was able to assess the problem immediately.He gave us a few options to consider and was wondrous in providing steps for prevention.The issue was solved and I will do things differently in the future.

Review 15 (2023-09-10 - Rating: 5)
Ivan was amazing 👏 Explained everything he was doing. Which is RARE!! He took his time to make sure our issue was properly fixed. Also is scheduling a follow up Camera appt.. On a Sunday emergency appointment definitely Farmingdale Rotor Rooter 💯 Ivan is your technician

Review 16 (2023-08-12 - Rating: 4)
Juan was excellent. They never put in my order correctly since 9:15 am and I waited all day until 3:00pm and had to call back to get service. The repair guy was excellent. His name is Juan. Explained everything and was professional.

Review 17 (2023-11-12 - Rating: 4)
The plumbing technician did a very good job addressing the main line clog. Appears to be draining well now.However, the ridiculous high pressure salesman who came with the technician was totally uncalled for. Wanted to sell me a $15,000 “permanent “ solution. I could pay over 11 years. I may not even have the house or even live that long! First time Roto Rooter used this tactic. Better be the last time!

Review 18 (2023-02-08 - Rating: 5)
Exceptional professional service! I really appreciated the prompt on time arrival. Joe was a true gentleman. He took the time to explain the process. When he finished he showed what he had accomplished on the video monitor. He recommended strategies to prevent future backups . He was friendly, clean and quite courteous. I highly recommend Roto Rooter for your plumbing and sewer needs.

Review 19 (2024-03-31 - Rating: 5)
It was a rainy day when Frank & Chris came to my house to fix the line backup issue. The trap was a bit low for access. They came up with a workaround and clear the line. Good job by both of them. Thanks, Syed A Rehman

Review 20 (2024-03-08 - Rating: 5)
Roto-Rooter (and a fantastic employee named Willy) came to my rescue on a Saturday night and was able to unclog my pipes from outside of the house, which saved me tons of money and headaches. Very happy with the service!

Review 21 (2022-07-10 - Rating: 5)
I had clogged drains, and within two hours someone was able to come and resolve the issue on a Sunday, which I was not expecting. We troubleshooted the issue together, he was knowledgeable, professional, and communicated throughout the entire process. Using his own equipment he thoroughly cleaned up after himself and communicated any waste related issues. I was very happy with the efficiency and quickness to resolve the problem. I will most definitely use this service in the future if any other additional problems arise. Thank you to the service tech him for his expertise and professionalism. We have clear drains!

Review 22 (2023-05-22 - Rating: 5)
I have used Roto-Rooter service to unclog the floor drain. Everything from making an appointment to actual work was quick and professional. The Technician answered all my questions and they did a superb job. I would definitely recommend him to everyone.

Review 23 (2023-03-22 - Rating: 5)
Ivan was so great! He spent 6 hours at our house fixing our clogged drain and then cleared our main sewer line. He could have just left- but he stayed until the job was done. 10000% recommended this company.

Review 24 (2023-03-10 - Rating: 5)
I called about an issue with my toilet’s fill valve. They arrived in less than 1.5 hours. Quickly identified the issue and fixed it in less than 30 minutes. Quick, kind and professional service! There were plenty of online coupons as well which were recommended to me and allowed me to save $100!

Review 25 (2022-11-20 - Rating: 5)
I contacted them and they responded right away and came out to house within 2 hours. Ivan was very professional and knowledgeable of what he was doing. Great communication on what the cause was and how to prevent it from happening again. Excellent experience

Review 26 (2023-02-20 - Rating: 5)
Kenneth came to my home to fix an issue that we had with the plumbing in the kitchen to the basement. He arrived onTime and was very professional. Something that would’ve taken me days to do he did in two hours. He was clean and did a great job. Highly recommended.

Review 27 (2023-01-20 - Rating: 5)
We had a very nice young man Ivan come and snake out the sewer drain. He was very professional and friendly. He did an excellent job. Cleaned up the area he was working in very well. Very very nice young man. Great asset to your company.

Review 28 (2023-03-10 - Rating: 5)
Joe was awesome. He got here super fast, and we needed that, his communication was excellent, he knew exactly what the issue was, and he went above and beyond for me and my business. Highly recommend. I cant say enough good things about Joe and the company. We will be using them again. Thank you!!!!!!

Review 29 (2023-07-15 - Rating: 5)
Ivan did a great job in cleaning the main sewer line. He is professional, pleasant and a pleasure to work with. I strongly recommend him and he is an asset to the company.

Review 30 (2022-12-18 - Rating: 5)
The technician came to my home promptly and with a good attitude after hours on a Saturday night. We had a sewage line backup that had us worried. He spent a good amount of time explaining to us what was wrong and ehat he would do to fix it. He then spent a good amount of time doing a thorough Job. We were very pleased and eill definitely use this company again.

Review 31 (2023-04-18 - Rating: 5)
Joseph and Buttram were professionals. They were easy to talk to and kind given I was a novice to plumbing.Services were a little more than I anticipated but they came here on time and last minute. They also did great and efficient work. Buttram explained more about my pipes while cleaning them out and Joseph even did a quick inspection to make sure everything was okay in the house before leaving. In my mind, it was a great value.

Review 32 (2023-01-10 - Rating: 5)
Highly recommend! We called Roto-Rooter after our downstairs flooded. Ivan found the problem, fixed it quickly, and left the place clean. The customer service was perfect. I will definitely use this service again in the future. Thank you, Ivan!

Review 33 (2023-09-18 - Rating: 5)
I recently had the pleasure of working with Ivan from Roto Rooter. From the moment they arrived, they were punctual, professional, and courteous. They quickly assessed and resolved my plumbing issue, explaining the process every step of the way.Not only did they fix the problem efficiently, but they also went above and beyond to ensure everything was in perfect working order before they left. Their attention to detail and dedication to quality service truly impressed me.Thank you for a job well done!

Review 34 (2023-09-05 - Rating: 5)
Luis from Roto Rooter was very professional he explained everything in detail prior to starting the job. I was very pleased with the outcome. I would definitely use him again in the future if required.

Review 35 (2023-05-22 - Rating: 5)
Todays Representative was extremely respectful, responsive and beyond helpful. Our issues were solved and he was very helpful. Beyond satisfied and wish to know his name so that we can request him for our next ( unscheduled problems) appointment.

Review 36 (2023-03-19 - Rating: 5)
My technicians were excellent and professional . They replace two faucets. Then made sure everything was 100% correct before leaving. They also were careful not to damage any surrounding appliances. The appliances were covered with a padded blanket. I will definitely use my technician again.

Review 37 (2023-05-07 - Rating: 5)
Ijan was very professional, was able to determine the issue quickly and made sure the system was adequately cleaned, stayed for over 2 hours to do a thorough job. I don’t think I’ll have to ever call again for that line, but if I have a different issue I would definitely call again.

Review 38 (2023-06-30 - Rating: 5)
He was very thorough and knowledgeable. He gave me confidence in the job. Throughout the job he was took precautions to ensure a clean work area. After the job was completed he cleaned up and put all my cleaning bottles back.

Review 39 (2023-01-10 - Rating: 5)
We had Ivan come and fix our main sewer line issue. He was just great. Came super quick and fixed the problem. Left everything cleaner then it was when he got here. Amazing job!!!

Review 40 (2023-03-06 - Rating: 4)
Needed toilet repair and a pipe replaced. They were here extremely fast. Repairman was courteous and professional. Ive given a four instead of a five because the price was high. I wasnt in a spot where I could risk waiting for another company and they did arrive fast, so I went with them.

Review 41 (2022-11-12 - Rating: 5)
Ivan came to our house within a half hour of receiving the call that someone was on their way. He took care of our problem and he even reached out to a colleague of his to come & inspect our lines with the camera. He was very professional and helpful.

Review 42 (2023-04-10 - Rating: 4)
Just did a routine maintenance on my sever line. Quick and easy service! Ivan the technician was wonderful and made no mess. Very expensive for a process that took less that 60 minutes.

Review 43 (2023-02-03 - Rating: 5)
I had a good experience the last time I used Roto Rooter. We had a clog that was keeping us from using any water. I submitted a request online at 8pm on evening, and they were able to dispatch someone to us by 7:30am the next morning.Kenny who came was professional, informative, and solved the problem quickly. We would definitely use them again!

Review 44 (2023-05-09 - Rating: 5)
Kenny was professional and very helpful. He explained all that could be causing the drain problems in the house and told us what our next steps could be. He was quick and efficient. I appreciate his detailed explanation of what could be happening

Review 45 (2023-06-19 - Rating: 5)
The main sewer line was backed up, Roto-rooter sent over a plumber the very next morning! The plumber was punctual, professional and very thorough. He got the sewer line clear and explained what happened. Great job!

Review 46 (2023-02-03 - Rating: 5)
Service person came very quickly and unclogged sewer drain, and replaced toilet tank innards that were not allowing tank to fill sufficiently, which may have caused the first problem. Very professional, friendly and knowledgeable. Would highly recommend.

Review 47 (2023-02-07 - Rating: 5)
Talk about an excellent experience! The plumber was absolute gentleman - very nice, professional, friendly, and courteous. The job was done quickly, cleanly, and meticulously. If you’re need anything - Roto should be your go to!

Review 48 (2023-02-06 - Rating: 5)
Joe was a great help in performing the services required. He was very thorough and detailed in his explanation and the work performed. Because of his efforts, I highly recommend the service completed.

Review 49 (2023-10-31 - Rating: 5)
Had the pleasure of meeting Ivan. He was very professional and knowledgeable about my issue and gave me great tips on how to keep the issue at bay going forward.

Review 50 (2023-04-21 - Rating: 5)
Replaced damaged toilet tank and bowl.Service was prompt. Service man was meticulous, clean, and arrived on time and we had a new toilet within 2 hours. He was exacting and I rate him A+++

Review 51 (2022-11-17 - Rating: 5)
This company Roto Rooter is very efficient, I can always rely on them, the plumber Ivan was at my house in less than 30 minutes after the call was made he explained everything that was happening and he got the job done. Great job Ivan.

Review 52 (2023-07-12 - Rating: 5)
We had a clog in our main water line and Ivan not only cleared the line but made sure the washer drained properly after trouble shooting for the issue. Highly recommend, he was professional, prompt and knowledgeable!!

Review 53 (2024-01-07 - Rating: 5)
Roto - Rooter is an outstanding company to call for your services I have been using them since the eighties without ever having an issue. I recommend this company very highly. N.Cooper.

Review 54 (2022-12-17 - Rating: 5)
Ivan, the technician was outstanding. He covered his boots everytime he came in. Diagnosed the issue, made the repair, explained what he did. Explained warranty. Although a little pricey, its worth it with a real professional.

Review 55 (2023-05-12 - Rating: 5)
Selected plumbing. I had an issue with the main line not draining (waste!) They worked on it for quite some time until they were able to get the needed results: the waste water began to drain. I appreciate the diligence in fixing the issue and communicating with me every step of the way. I also appreciate the options on offer that did not escalate to the extreme. Thank you!!!!!

Review 56 (2023-03-03 - Rating: 5)
We had the opportunity to have Joe Jett service our sewer line for a pump out. He was both punctual and professional. Very accommodating when it came to my questions and requests to verify my concerns. I have been a customer of Roto router for over 20 years and would not consider going anywhere else.

Review 57 (2023-04-02 - Rating: 5)
Called for service due to sewer backup and had a service person show up within hours. He was very professional and friendly. Did a thorough job and cleaned up after. I will use Rotor Rooter again if needed in the future.

Review 58 (2023-12-29 - Rating: 5)
Overall a good experience. The person who came out was knowledgeable and gave us pointers on how to keep this from happening again. I was very pleased with the service.

Review 59 (2023-01-29 - Rating: 5)
The plumber that they sent was fantastic! He cleared out our main sewer line , explained to me everything he was doing ( he had a lot of patience because I asked a lot of questions) cleaned up all the gross stuff that was on my pavers from the back up. I was scared to use this company instead of a small business felt the service wouldnt be as personalized. I am happy that Iuanthe plumber provedme wrong!

Review 60 (2022-12-09 - Rating: 5)
Ivan was very professional. I need service on a Sunday and he came within an hr of calling. He was respectful and explained how he was going to fix the issue and told me the price and kept me informed while doing the work. Thank you so

Review 61 (2021-12-18 - Rating: 5)
Our plumber Steve was awesome! He explained everything thoroughly and did a great job unclogging our kitchen sink. The service was quick and we were able to get an appointment right away. Totally recommend them.

Review 62 (2023-05-03 - Rating: 5)
Luis was a wonderful plumber and supervisor. His knowledge and experience showed vast expertise in his field. I have used RR exclusively for 27 years. I am impressed with your staff.Faith Reilly

Review 63 (2023-01-06 - Rating: 5)
Ivan was extremely professional, knowledgeable, and neat. He cleared the blockage and explained everything along the way and have me instructions on what to do next if the problem persists. Would definitely recommend Ivan to anyone needing their stoppage cleared.

Review 64 (2022-10-24 - Rating: 5)
Very professional. Checked out our main line and determined it was not blocked and pointed out several issues with our plumbing that may be contributing to our slow drainage issues. Overall, Ken was very knowledgable and helpful. Ended up not performing the drain cleanout since it was not needed.

Review 65 (2022-03-05 - Rating: 5)
I called with an emergency and they came out within two-hours. Armand was great! He was extremely professional, explained the cause of the issue, fixed it, and recommended how I can prevent it in the future. Having to call a plumber is never easy or cheap so the whole situation was extremely stressful but his ability to solve the issue quickly made things a lot better. I would definitely use this company again (but hopefully I won’t have to lol)

Review 66 (2023-11-04 - Rating: 5)
The tech was extremely respectful, patient, and customer oriented. I appreciated him fixing my issue swiftly and educating me on preventative measures.

Review 67 (2024-05-05 - Rating: 5)
Juan was very nice and explained everything. I especially appreciate no up charge for an evening on the weekend!

Review 68 (2023-02-15 - Rating: 5)
Jihad was personable and explained what was going on each step of the way. I felt comfortable and got a nice vibe from him. He cleaned out my sewer pipe, which was clogged and the drainpipe for my gutters. And he replaced two very old caps.

Review 69 (2022-05-20 - Rating: 5)
So professional, polite and prompt! Guaranteed their service and if they didn’t solve the problem they were not going to charge us. We got ripped off by Pauls Way Plumbing, they charged us $500 to NOT fix a clogged drain and they said we needed to rip up the walls. Roto Rooter came quickly, excellent friendly service and 6 month guarantee. Fixed the clog without breaking walls. I will never call anyone else for plumbing needs!

Review 70 (2022-11-20 - Rating: 5)
The technician arrived promptly and was courteous. He informed us of the. pricing and what needed to be done to fix the water heater repair valve. The repair was done promptly and at a fair price. The technician was very knowledgable. We would use Roto- Rooter again in the future!

Review 71 (2023-02-21 - Rating: 5)
The purpose of the call was to have the main sewer line cleaned out. As the workers were double-checking to ensure the line was clear, a valve on the toilet broke, which resulted in having to have it fixed, as well. Both jobs were well done. The workers are very knowledgeable and provided suggestions for renovations Im considering for the home.

Review 72 (2023-04-07 - Rating: 5)
Joseph went beyond what we would expect any plumber to do. He worked with us staying at the house until 10 pm one night. When we found a second leak he came out on Good Friday to help resolve the issue. When he left he left the house clean. He was very professional.

Review 73 (2023-07-03 - Rating: 5)
Last minute emergency , I was in need of help and Ivan got the job done ! I appreciate him helping and being very communicative on ways to be cautious from this happening again. If you need any plumbing help call and request Ivan !!!

Review 74 (2022-02-07 - Rating: 5)
Tech very professional explaining his diagnosis and repairs needed to solve problem. Advised cost before my authorization. He performed needed repairs and left our bathroom immaculate.He also explained that I might have to pump system in spring.Excellent representative of your service!Mr Francis Sonsire

Review 75 (2022-02-25 - Rating: 5)
They were patient in finding what the problem was. Explained clearly what direction they needed to take and what my responsibility would be if I excepted the service, which I appreciated. Practice social distancing which I also appreciated. Although I couldnt keep from this bill, Im thankful that they came in a timely manner and offered several options to pay. Thank you.

Review 76 (2022-06-26 - Rating: 5)
I am extremely grateful to Paul, the plumber who responded to our house where our main pipe was backing up into our tub and toilet. He provide us with the outstanding service every step of the way.Roto-Rooter is the way to go. Pricing is above reasonable for a skilled expert.Paul arrived a short time after our initial call prepared to take care of the problem. Outstanding customer service, professional, informative and impeccable attention to detail. I would recommend for you to give Roto-Rooter a call for all your plumbing needs.

Review 77 (2023-01-02 - Rating: 5)
Ivan was incredibly friendly, efficient, and easy to work with. He talked us through everything he was going to do before he did it. Definitely recommend, request Ivan

Review 78 (2023-04-26 - Rating: 5)
I had a clog in my back sliding sewerage system. kelvin was at my house in less than an hour. He explained everything he was doing in detail. He explained what the problem was and how I can prevent it from happening again. He was very friendly and professional.

Review 79 (2024-02-18 - Rating: 5)
They were available fast, worked cleanly and quickly. Also gave some extra advice for possible future issue. Would definitely use them again.

Review 80 (2022-12-13 - Rating: 5)
Ivan came and fixed the plumbing. He was extremely professional and did an amazing job! I was so anxious about the problem but once Ivan started working I felt at ease. Thank you so much!

Review 81 (2020-06-10 - Rating: 5)
Kenny explained what He intended to do after I told Him our problem.He told us of our options, guarantee and price.I thought the price was a little high but when He got into the job and I saw how much work needed to be done. The main needed a lot of work.He was very professional diligent and walked us through all the steps as HeProceeded.would recommend them over competitors any time.

Review 82 (2023-07-31 - Rating: 5)
My serviceman was professional and identified and rectified my problem immediately. I was so pleased with his work. I would highly recommend usingRoto-Rooter to anyone who has a plumbing problem

Review 83 (2023-01-16 - Rating: 5)
Ivan did a very good job at my house. He is professional and respectful. I believe he is truly an asset to your company.

Review 84 (2022-07-03 - Rating: 5)
Paul was professional and got the job done right. He always explained what he was doing and checked to see if I was okay with him proceeding. No surprises in the price. Would recommend highly.

Review 85 (2023-05-04 - Rating: 5)
KENNY did a fantastic job! Found the problem in our drains when many other people couldn’t at our brewery and Restuarant. Hats off to him impressive professional work.

Review 86 (2021-04-15 - Rating: 5)
Technician was polite and helpful worked quickly and cleaned up as if he was never there. The only criticism would be the communication about the arrival of the technician, called at 6pm and was given an eta of 2 hours but actually arrived at 1130pm.The service tech did make up for this with his demeanor and skill

Review 87 (2021-01-18 - Rating: 5)
Came late around 10 30 pm with a good attitude and the willingness to help. Clearly explained the problem and solution. Also helped me move a washer machine to get to the pipe he needed to clean. Didnt complain at all and fixed the problem. Great experience, I will definitely call roto router again.

Review 88 (2023-04-30 - Rating: 5)
Roto-Rooter to the rescue for my clogged plumbing. I had a good customer experience, especially with Jahid. Jahid is always professional and courteous, and hes highly skilled.

Review 89 (2023-05-09 - Rating: 5)
Kenny (Kenneth) a Supervisor was very knowledgable, transparent on the cost and set expectations based on his 4 decades experience which was invaluable to keeping a new homeowner informed and prepared!

Review 90 (2022-06-06 - Rating: 5)
They were the only company that came out on a Sunday night. I had a disabled family member and we couldnt use any bathrooms or sinks. They came sooner than we were told when I called. Dont get me wrong they were far from cheap. But when you have no use of running water or a toilet. I was happy to pay and have it done.

Review 91 (2023-03-12 - Rating: 5)
I called , they came right away did a great job . Tech was very professional and friendly, explained everything. My only complaint is that it was a lot more money than I thought it would be . I guess everything went up in price .

Review 92 (2023-02-08 - Rating: 5)
Clogged storm drain. Joe was on time, pleasant, and made a great deal of effort. He looked into two different drains. Joe was unable to open the drain, but offered some suggestions on how to correct the situation. I was very pleased with Joe.

Review 93 (2024-01-05 - Rating: 5)
Incredibly helpful, very intelligent plumber who helped us understand what we needed to do to fix the problem. Very quick, friendly and kind!

Review 94 (2023-09-11 - Rating: 5)
Happy with Roto Rooter’s work and the knowledge, patience and professionalism of the plumber put our mind at ease. I have recommended roto rooter to my family and friends.

Review 95 (2024-07-27 - Rating: 4)
Very quick and very good service. They are very expensive

Review 96 (2022-12-19 - Rating: 5)
Ken #3761 was great! Professional, polite, fast and very knowledgeable. He did a great job and explained everything to me as he problem solved. 10/10!

Review 97 (2020-10-07 - Rating: 5)
This was a thoroughly professional job done by Marc (#331) who faced the mighty challenge of a seriously clogged kitchen sink with backup into twin sinks in the adjacent bathroom. Grateful to have been sent this knowledgeable, pleasant employee - he knows his stuff and got the job done. Highest praise for Roto Rooter and Marc, and we will give referrals whenever we can.

Review 98 (2024-08-11 - Rating: 5)
Your Service & ALL ITS PERSONNEL ARE OUTSTANDING!! Your DRAIN PRODUCT RECOMMENDED by your Service man is UNBELIEVABLE & OUTSTANDING!! Thank you!!

Review 99 (2023-06-18 - Rating: 5)
We had Ivan come to our home and he made the repair in a very timely and professional manner. We were very happy with Ivan.

Review 100 (2023-03-05 - Rating: 5)
Prompt service and tough job conquered. Broken stem of shower handle prevented me from turning water off at a very inconvenient time of day. Roto arrived and within an hour, job was done. Thank you

Review 101 (2023-04-28 - Rating: 5)
They did a great job & fixed a leaking shower head. Excellent communication. Prompt service. Would definitely recommend!

Review 102 (2022-01-01 - Rating: 5)
They came within an hour of my phone call on New Years Day. The service man Steve 6930 who came to our house was excellent. Very informative, professional and did an excellent job. Would highly recommend

Review 103 (2023-02-08 - Rating: 5)
Problem was determined quickly and person was promptly dispatched to do the repair. All completed same morning! Was also recommended a product to keep waste pipe clear in the future. Thanks!

Review 104 (2021-03-12 - Rating: 5)
If you ever experience that extremely unpleasant, scary sensation of feeling the nice hot water in your shower slowly turning cool and then cold, call RotoRooter! I had to do that and in record time my appointment was immediately set. My problem(a mixing valve inside my oil burner) was diagnosed, the new part waspurchased and the labor intensive work was completed by the best supervisor I have ever known with a very smart trainee by his side. They worked with the quiet intensity, precision and efficiency of a team of surgeons. As an addedbonus, I was educated about how the washing machine and dishwasher temperatures were also being affected adversely by this problem. Their visit made the problem, which I hadanticipated to be messy and lengthy into an emotionally manageable and absolutely pleasant experience. It is so great to have a problem solved with great service, talent andgraciousness. Dont hesitste... have a great day when you call Roto Riooter!

Review 105 (2023-09-24 - Rating: 5)
Ivan solved my issues with great professionalism and resolve. Couldnt be happier even gained valuable knowledge as a first home owner in regard to my plumbing system. Thank you guys.

Review 106 (2024-06-07 - Rating: 4)
Mike did a great job again but your fee is outrageous.

Review 107 (2022-03-06 - Rating: 4)
Great service 2nd time i used them first time for upstairs toilet They explain everything and i also ask to check for water damage inspector gave plenty infoThen i use for leaky faucet relace all parts hard work and got it done. Not sure if price is reasonable but when i call they were available same day

Review 108 (2022-04-15 - Rating: 4)
Quick, efficient and would use them again (emergency only), nice, communication is perfect . A bit on the pricey side tho. I got a few quotes after the fact and I could have saved $100-125. Id give them 8/10.

Review 109 (2023-02-10 - Rating: 5)
Very quick turnaround on getting someone out to my house. Worked with Joe and he was awesome! Super nice and fixed the issue in no time!

Review 110 (2022-10-19 - Rating: 5)
Ivan was quick to show up and take care of our issue despite the late hour. He was respectful, friendly and professional.

Review 111 (2023-12-08 - Rating: 4)
The tech was friendly, fast and courteous! He was here for 30 minutes and it cost $600 though. Lol

Review 112 (2022-11-21 - Rating: 5)
Ivan arrived within an hour of calling for service. He was very professional and friendly and explained in detail the problem. I would definitely recommend this company.

Review 113 (2023-10-07 - Rating: 5)
Ivan was a great tech, knew what he was doing and took care of our issues very quickly.

Review 114 (2022-09-07 - Rating: 5)
We had a huge crack/hole in our main line. They repaired it, was very professional the entire time and explained everything to us during the entire process. I highly recommend them.

Review 115 (2022-10-03 - Rating: 5)
Ivan came to clear roots from the sewage pipe. He was very professional, made sure not to leave any marks or wetness on the floor. Completed the job quickly and completely.

Review 116 (2023-02-11 - Rating: 5)
Ivan was super helpful. He was very courteous and neat. He put on plastic shoe covers and covered the wheels of his equipment.

Review 117 (2023-01-02 - Rating: 5)
Our technician was so knowledgeable with what we needed done and next steps we can do to support with maintaining our home. I appreciated him very much!!!! Thank you again JB!

Review 118 (2022-10-01 - Rating: 5)
The plumber, Ivan, was prompt, friendly, professional and quick. I had waited over 3 hours for an independent plumber but only waited 30 minutes for Roto Rooter

Review 119 (2023-10-21 - Rating: 5)
Ivan was the consumate professional. So understanding. Explained everything and the various options. Very personable.

Review 120 (2023-06-22 - Rating: 5)
The technician was professional and knowledgeable.He resolved the clog and gave valuable feedback on enzyme use.

Review 121 (2023-07-02 - Rating: 5)
Ivan arrived really quickly and was fast and efficient. A pleasure to have him take care of my problem

Review 122 (2020-06-03 - Rating: 5)
I called late in the evening and Chastity picked up the phone right away and was so helpful. She scheduled me for first thing the next morning and as she said, I got a call from Paul keeping me updated on when the plumber would get there. Paul was super helpful, courteous, professional, and made me feel like a valued customer. Pete was our plumber and he was so nice and took care of our problem immediately. Pete made sure I understood what was needed and took care of it. The price was reasonable and I will use Roto-Rooter for all our plumbing needs. I really appreciate how kind and professional everyone I spoke to was.

Review 123 (2022-12-31 - Rating: 5)
Absolutely would use them again! Ivan was professional and efficient. Ivan was the nicest service person we have ever had!!!! Thank you

Review 124 (2023-10-20 - Rating: 5)
Opening charge of $350 is high, however the quality of work is good & repairs are backed up for 6 months.

Review 125 (2023-06-04 - Rating: 5)
Was very friendly and knowledgeable. Taught me a lot of how to keep draining running good. Did a great job work out very well

Review 126 (2021-05-10 - Rating: 4)
Response time was quick and convenient. Technician was thorough and fully explanatory.Price was high, especially for only a six-month warranty.

Review 127 (2022-12-21 - Rating: 5)
The technician was very very effective at his work. Provided explanations for probable cause of trouble all throughout the work duration and provided solutions for preventative maintenance.

Review 128 (2023-04-21 - Rating: 5)
Main drain backed up into the shower after doing laundry. Plumber cleaned out drain and it is in working order. Very happy with the job

Review 129 (2023-02-19 - Rating: 5)
Ivan was extremely profesional, and very timely with arrival as well as the completion of the job. Highly recommended!

Review 130 (2022-11-06 - Rating: 5)
Service tech fixed kitchen sinks which had backed up. He worked very late into the nite and could not have been more pleasant. Extremely satisfied

Review 131 (2023-01-07 - Rating: 5)
Ivan was friendly and efficient. He assessed and provided the service needed in an efficient and timely manner.

Review 132 (2021-03-29 - Rating: 5)
Rotorooter is such an excellent plumbing service. I was a little panicky last night about having a leaking water heater and the woman who answered the phone at Rotorooter was very helpful, telling me to call the fire department for advice on turning off my electric to my hot water heater because it could cause a fire if I left it on without water in it. Today, Mark, the plumber. was very prompt and was able to give me a new hot water heater and get rid of my old leaking one. The price was a little higher than the competition, but I really have trust that Rotorooter is a very reputable company and I have not been disappointed yet! Thank you for helping fix my leak! I will have hot water today! Hurray! Definitely call them if you have a plumbing issue!

Review 133 (2023-04-25 - Rating: 5)
I would highly recommend Roto Rooter to my friends and family. The technician was professional, courteous & knowledgeable. Thank you Ivan.

Review 134 (2022-10-13 - Rating: 5)
Appreciated the quick response to my scheduled appointment and the professionalism of the technician Kenneth who came. Work was done in a neat and efficient manner.

Review 135 (2023-02-02 - Rating: 5)
I had a large drain clog and Ivan and his team came in under an hour and corrected the problem. They were responsive and professional.

Review 136 (2023-12-08 - Rating: 5)
Quick appointment. Timely arrival. Helpful informative and honest work. Would recommend

Review 137 (2023-04-02 - Rating: 5)
Great friendl, responsive and professional serviceCouldnt be happier and would definitely work with again. Highly recommended.

Review 138 (2022-12-03 - Rating: 5)
Ivan was professional and explained the problem. Ivan cleaned the main line and confirmed that the clog was clear. Always a great experience!

Review 139 (2023-05-21 - Rating: 4)
Prompt service - knowledgeable and polite plumber. Found problem & fixed it. Cost was a bit much but had to get problem resolved

Review 140 (2023-07-03 - Rating: 5)
I was in n emergency situation and Ivan came through last minute and eased my mind! If youre in need make sure you call roto rooter and ask for Ivan !!

Review 141 (2023-03-22 - Rating: 5)
The service person was professional, pleasant and offered helpful advice. He kept the area clean. He arrived on time.

Review 142 (2023-05-15 - Rating: 5)
Tech came on time and made the sewer cleaning job look easy. Super professional and great to work with.

Review 143 (2023-02-20 - Rating: 5)
Excellent, complete and clean clearing roots from the main drain line. Took the time and effort to makes sure the line was clear all the way to the street sewer hookup.

Review 144 (2021-03-21 - Rating: 5)
Excellent service by Mark! Quick, courteous, and knowledgeable. Was over in less than an hour and had me back to normal in no time. Would highly recommend!

Review 145 (2023-01-10 - Rating: 5)
Ivan was great! Got the job done in a timely manner and cleaned up everything. Thank you so much.

Review 146 (2022-12-28 - Rating: 5)
Ivan was extremely knowledgeable, honest and detailed. Very professional and courteous and fixed the problem in under an hour

Review 147 (2023-04-26 - Rating: 5)
He was excellent, he didn’t give up. We had 3 different company came to look at the job.

Review 148 (2022-06-29 - Rating: 5)
Paul the plumber was very professional and cleaned out my pipes with snake. Will definitely recommend this plumber in the future. Great job but extremely expensive

Review 149 (2023-07-22 - Rating: 5)
I had to call them for our church at Christ Alive, the service person Luis was professional, considerate and resold the issues expeditiously!

Review 150 (2023-08-22 - Rating: 5)
Frank & his assistant were very professional. They took a tree root out of my Sewer System .

Review 151 (2022-12-17 - Rating: 5)
The service rep. Andrew was excellent. Very professional, courteous knowledgeable. Highly recommend.

Review 152 (2023-11-12 - Rating: 5)
The plumber was efficient and professional. He cleared our toilet in no time at all.

Review 153 (2020-10-07 - Rating: 5)
The tech showed up exactly on time. Excellent service and very professional. I will use them again and definitely recommend this company

Review 154 (2023-02-16 - Rating: 5)
Joe was prompt and honest. Showed me pictures of our blockage and was extremely informative and helpful.

Review 155 (2023-02-27 - Rating: 5)
There was a blockage in the toilet waste line, Joe was able to dislodge it and clean the pipes out. He was very professional and courtesy.

Review 156 (2023-05-26 - Rating: 5)
Ivan was very professional and did a great job.The price was high but worth it

Review 157 (2024-04-29 - Rating: 5)
Edgar and Manny were wonderful and a pleasure to work with!

Review 158 (2024-05-05 - Rating: 5)
The tech was awesome, he assessed the situation and fixed it!

Review 159 (2020-09-29 - Rating: 5)
Plumber showed up in about 30 mins super fast. Gave options and upfront pricing. Wasn’t cheap but line guarantee for 6 months.

Review 160 (2023-11-14 - Rating: 5)
Ivan did an excellent job! Great service and efficent

Review 161 (2023-09-22 - Rating: 5)
Paul Explained everything in detail. He was also training someone. Did a great job.

Review 162 (2023-03-25 - Rating: 5)
Plumber was professional, friendly and provided great explanation and solution oriented insight regarding my particular issue.

Review 163 (2023-04-24 - Rating: 5)
The technician try his best to find the problems caused by complicated pipe connections and solve the clogging eventually. Great job!

Review 164 (2021-01-19 - Rating: 5)
Upfront told me the price before he started the workQuickly diagnosed the problem and left me fully operational,clean and with the knowledge and products to care for my drain in the future

Review 165 (2020-10-06 - Rating: 5)
Very satisfied with the work done replacing my water heater. The tech was extremely knowledgeable and his work was meticulous.

Review 166 (2023-01-25 - Rating: 5)
Service was outstanding . Technician was professional, efficient and a gentleman. Highly recommend them

Review 167 (2022-11-17 - Rating: 5)
Ivan is very professional and courteous and I would recommend him to my neighbors.Roto-Roter is the best 👌 👍

Review 168 (2022-05-02 - Rating: 5)
Timely arrival....Paul was very professional and knowledgeable; issue fixed within in minutes. Highly recommend.

Review 169 (2023-11-11 - Rating: 5)
The technician who came out was absolutely phenomenal. Knew exactly what to do and I really appreciate the help!

Review 170 (2022-01-28 - Rating: 5)
Very very pleased with the expediency and professional behavior. Spent time explaining to I would. understand. Very clean. Alex was the best. Thank you

Review 171 (2022-12-04 - Rating: 5)
Ivan was very nice and pleasant! He helped me with any questions I had.

Review 172 (2023-04-02 - Rating: 5)
We had a back-up. The technician was very friendly and professional. We were all set in no time.

Review 173 (2023-03-20 - Rating: 5)
I called Roto rooter when a full tube of toothpaste fell in as toilet was flushing and of course, it went down. I was in a panic when the toilet slowed to a crawl and then stopped cupla days later. Panicking because I had just had to spend a small fortune on new heating system flood repair and... A clogged toilet. He came the next morning, on time and had to remove the toilet. I was scared that the clog was way out towards the street, never got the toothpaste but he had the toilet off and on in a jiffy, nothing broken and he recentered it . It works better than before it was clogged, he left a clean floor and even went into crawl space to look for another trap. He was fast. It cost less than I thought it would, I will call again if I have need of plumbing service.

Review 174 (2023-05-17 - Rating: 5)
Call them at 7:30Got service quick in an hourGreat man comes in and took care immediatelyVery professionalThank you

Review 175 (2024-02-24 - Rating: 4)
I appreciate the service. The parson was helpful and informative of all the service performed.

Review 176 (2023-03-05 - Rating: 5)
Professional work done, and the technician explained everything as he planned to do it and was very courteous.

Review 177 (2023-05-11 - Rating: 5)
Responsive, swift, and excellent service. We continue to depend on Roto-Rooter.

Review 178 (2023-02-27 - Rating: 5)
Called at 7am, technician was at my house in and hour and quickly diagnosed and fixed my drain issue.

Review 179 (2023-03-22 - Rating: 5)
Did an excellent job. Very professional and clean. Would recommend again.

Review 180 (2023-01-24 - Rating: 5)
Came within an hour! Very professional and knew exactly the problem. Great to working with. Thanks Ivan 👍

Review 181 (2023-01-13 - Rating: 5)
The gentleman that arrived was professional, observant, clean and resolved my issue immediately without any hesitation.