Michael & Son Services
Located in Fredericksburg, Virginia
Address: 236 Cambridge St, Falmouth, VA 22405, United States
Phone: +1 540-642-1421
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
Categories
- Plumber
- Air conditioning contractor
- Air duct cleaning service
- Furnace repair service
- HVAC contractor
- Insulation contractor
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-11-09 - Rating: 5)
Very professional and thorough. Great work. Their IPad system with payment and pictures was great. Perfect receipts for work done. Will use again for future projects. -
Review 2 (2024-12-31 - Rating: 5)
“I had an amazing experience with Luis, a senior tech from Michael & Son. He was extremely professional, thorough, and took the time to explain everything about my system in a way that was easy to understand. His customer-friendly attitude made the entire process stress-free. I highly recommend Michael & Son for their outstanding service and knowledgeable team!” -
Review 3 (2024-12-23 - Rating: 5)
The plumbing technician, Omar, was very professional, friendly, knowledgeable and thorough!!He looked over all the water connections throughout the house and pointed out problems and potential problems and recommended resolutions to all of them.At the end he presented the estimates to do the work with various options.He explained how the estimates are only good for 30 days based on current prices and that he would be the one to come back within that timeframe, and how after 30 days the prices and his availability might change.Overall, he did an outstanding inspection!! -
Review 4 (2024-12-31 - Rating: 5)
Keith Winslow did an outstanding job! After checking out the pipe that was leaking, he checked both above the floor and below to see if there were any other leaks. He explained the repair job and the price before starting work. The repair was done completely to my satisfaction! Keith is a great asset to Michael and Sons! I give him my highest recommendation! -
Review 5 (2024-12-26 - Rating: 5)
Omar is experienced and knowledgeable in the plumbing work. After the inspection of my house, he was able to explain his findings and recommendations to my understanding. He used illustrations to explain technical issues in a way that made it easy for me to understand.Omar is simply on top of his job -
Review 6 (2024-12-05 - Rating: 5)
Nick is amazing. He is extraordinarily professional and polite. I really appreciated him explaining exactly what happened with my heater and what was needed to make the repair. After he made the repair, he verified that my unit was working properly. You all made a very savvy decision when you hired Nick! -
Review 7 (2024-12-18 - Rating: 5)
This technician (Luis) was professional and took care to inform me of what was wrong and what he was going to do to get my system up and running properly. He was very knowledgeable and before he took payment he told me about plans that I may be interested in having that I could call when we encountered problems with our system. Luis knew the system. I am please with his service. The Best -
Review 8 (2024-11-29 - Rating: 5)
James came out to Diagnose out Water Pressure Tank. He found the issue quickly and had us back up and running in just a few hours. He was extremely patient through my banking issues and took it a step further in quoting our Well Pump if we were to have future issues. I was extremely satisfied with his promptness, professionalism and honesty. You have earned a forever Customer. -
Review 9 (2024-12-09 - Rating: 5)
Difficult repair. Technician was great about finding best solution. Excellent job and cleanup. -
Review 10 (2024-12-09 - Rating: 5)
Ŵe needed to have routine maintenence done on our heating system. We saw Michael and Sons commercial offering it for a low price and called to book an appointment. We were impressed by how quickly they could book our appointment. Our Tech was Ian. He did a fantastic and thorough job cleaning our system. To be honest, we were expecting him to try and upsell or tell us something was wrong and we needed a new part or whatever. He didnt. He did exactly what we asked for and the price was exactly as advertised. We will definitely use them again if we need anything else done. Great job Ian! -
Review 11 (2024-03-11 - Rating: 5)
I’m so happy I found Michael and Sons on a Saturday morning. I hear them advertised and that’s why I picked them.Excellent service, the repairman, friendly explaining everything to me. Yes cost first his explanation was perfect for me as a woman. He was meticulous in his work, cleaned up after job was done. You would never know he was here doing this big job on a Saturday. My son in law does this work 6 hours away . Even he said expert work. Thank you again -
Review 12 (2025-01-08 - Rating: 5)
Luis was the service tech. Took me through the process of what he was looking for and whats needed to be done to keep unit working properly. Paying for the monthly/yearly service charge is well worth it. Thanks Luis! -
Review 13 (2024-11-15 - Rating: 5)
Ian is amazing! He did my inspection and he was so nice and knowledgeable. He explained to me how my heater works and explained everything step by step. 100% would recommend Ian to anyone :) -
Review 14 (2024-11-14 - Rating: 5)
The service was great. Technician was on time and polite. I had a follow up phone call letting me know my options. With follow up quotes. No pressure to purchase anything. Good service. Call them you wont be sorry. -
Review 15 (2024-12-21 - Rating: 5)
Duy was very professional. Michael & Son are very fortunate to have a technician of his caliber on their team. I was particularly impressed with his honesty and the candor of his explanations and recommendations. I was home during the service call. When he returns in the spring to tune and evaluate our A/C unit, I am confident that I do not need t be present. Duy is a good technician and good person. Thank you Michael & Son. -
Review 16 (2024-10-07 - Rating: 5)
Richard Asare did an outstanding job with our plumbing issue! He was prompt, professional, and very knowledgeable. Not only did he fix the problem quickly, but he also took the time to explain what caused the issue and how to prevent it in the future. His work was thorough, and he left the area clean and tidy. Highly recommend Richard for anyone looking for a reliable and skilled plumber! -
Review 17 (2024-11-11 - Rating: 5)
What a great HVAC technician. During his service we discovered a leak in an area that he was not even there for. He called their plumbing technician for us and got it attended to right away. What a guy! Thanks Michael and Son for having such great employees. -
Review 18 (2024-12-22 - Rating: 5)
Our technician, Marlon Hammonds, arrived within the service window. He was professional and very informative. Excellent service! Thank you! Our only negative is the Tracking system via the app - it doesn’t populate; no map to show where technician is in route. -
Review 19 (2024-12-07 - Rating: 5)
Mitch Seidler was the technician that came out for my inspection.He was polite and apologized for running a little late. He did a thorough inspection and explained everything to me. He took the time to answer all my questions. I would be more than happy to have him do work for me again. -
Review 20 (2024-12-09 - Rating: 5)
I am thrilled to share my outstanding experience with my system inspector! Having him inspect my system in the past has been a game-changer. What sets him apart is his commitment to inclusion and communication. During every inspection, he makes it a point to engage me fully in the process. He encourages me to ask questions while he works, ensuring I understand each step he takes. This approach not only demystifies the technical aspects but also fosters a sense of trust and collaboration.After each inspection, he takes the time to thoroughly explain what was done, leaving no stone unturned. His patience and clarity make even the most complex concepts accessible. Its rare to find someone who combines expertise with such a personable touch. I truly adore his dedication to his craft and his clients. His professionalism and genuine care transform what could be a mundane task into an informative and enjoyable experience. I wholeheartedly recommend him to anyone in need of a knowledgeable, approachable, and thorough system inspector. His work not only meets expectations but consistently exceeds them, making every interaction a pleasure!❤️ -
Review 21 (2024-11-20 - Rating: 5)
Technician James was not only prompt but also really friendly! He took the time to explain the problem in detail and walked me through all my options. I was super impressed that he was able to finish all the repairs on the same day. Thanks, James! -
Review 22 (2024-07-27 - Rating: 5)
If I could give more than 5 stars I would, Donovan was able to come out within 3 hours of our initial call to fix our ac condenser and was incredibly helpful, thorough and knowledgeable. Price was very reasonable for the service as well. He explained to me how he was performing his diagnostics, what to watch out for in the future, how to make sure our ac unit stays in good condition and he answered all of my extra questions about our house. In addition to being incredibly professional and an excellent teacher, he is also a great guy too. Very easy to talk with and very friendly. 15/10 would recommend, I’m very happy with my experience with Donovan -
Review 23 (2024-11-09 - Rating: 5)
My technician Nicholas was quickly able to determine the issue. He showed me exactly what went wrong and how to check it if I have issues next time. We chatted for a bit and he was very kind. Looking forward to working with Michael and Sons in the future! -
Review 24 (2024-04-09 - Rating: 5)
I cannot recommend Michael & Son Services enough. I had a plumbing issue and called them in the morning. I was fortunate enough to get a same day appointment. When it was halfway through my window timeframe, someone called to let me know that my technician was finishing up a job and would be there soon. Amazing communication! Carlos came and was very determined to figure out the issue and was amazing to work with! Even brought his own doormat and shoe coverings! Figured out the issue and made me appointments for the next day to complete everything. This disastrous event turned into an easy process with his expertise! Thank you to everyone at Michael & Son Services!!! -
Review 25 (2024-12-19 - Rating: 5)
A fair price and great service from our technician Mitch. Being a homeowner, I rely on experts to ensure that my big ticket items continue to work well. Mitch from michael and sons was clear, a straight shooter, and a great help in ensuring my hvac continues to work on. Michael&sons is lucky to have him, and I appreciate his excellent work. -
Review 26 (2024-12-17 - Rating: 5)
Immanuel did a superb job. On time, wore booties, very friendly, very respectful and explained exactly what he was doing. Everything worked the first time and no adjustments. I will ask for him the next time I call Michael & Sons. -
Review 27 (2024-11-19 - Rating: 5)
Rene did an outstanding job with the problem. He was professional and knowledgeable. Problems are fixed quickly and he took the time to explain everything. We’re happy, so we are now members of Michael & Son. -
Review 28 (2025-01-03 - Rating: 5)
Update: Michael & Sons responded rapidly to this request and remedied our issue at no cost. It seems like our request got lost in the mix. All the staff we interacted with was very helpful! Thank you.We had a great initial service inspection with Michael & Sons in March. One of our HVAC and outdoor units stopped working entirely and we needed a full system replacement. All the techs that came out were great and the service was well done and clean. The issue is what happened right after installation. The initial tech told us we’d need a breaker replaced on our box. We were under the impression that since this was a known and assessed problem it would be included in the $11K install we paid for. It wasnt replaced during installation and by 9PM of the night of install our breaker had tripped. We called Michael and Sons back about 4 times before they sent someone out again and they said it wasn’t included. Not sure how this is possible - both my brother and father have HVAC licenses and disagreed that we should have to pay for this separately. We were told we needed to make ANOTHER appointment for the breaker…which was directly linked to the HVAC issue which had been taxing it. We refused, especially as Silver members, to do so. Finally our county sent a county inspector to our house in July to check our service. We failed the inspection based on the breaker which wasn’t only malfunctioning but the wrong size. At no point did Michael and Sons even mention that we had a breaker operating in our box of the wrong size. The inspector told us they would notify Michael and Sons who would contact us within 2 weeks to replace the breaker. They have yet to reach out to us to remedy a failed inspection tied to their work - six weeks after a failed inspection. If you use their service just beware - the company is completely ok with leaving a job incomplete. This is no reflection on the wonderful techs but the company itself. -
Review 29 (2024-12-12 - Rating: 5)
Ian was amazing. He represents Michael and Sons very well. Services were completed in a professional fashion and he was well versed in the job he done. Highly recommend! Thank you! -
Review 30 (2024-10-18 - Rating: 5)
Nicholas Lausten was fantastic! He arrived on time, was very professional, courteous, and patient with all my questions. Im very happy with my HVAC inspection, and even bought the silver membership. Thanks Nicholas and Michael and Son Services! -
Review 31 (2024-10-16 - Rating: 5)
Michael and sons arrived after hours when I couldn’t get my thermostat to work correctly and the temperatures were dropping low. Nick was my repair man and he was fantastic. They arrived within an hour of me making my initial call, he took the time to listen and, ensure the system was working correctly and Prevented me from spending a night in cold temperatures. -
Review 32 (2024-11-14 - Rating: 5)
Michael and son service technician (Ian) was very cordial, professional, and knowledgeable of heating and air conditioning systems. He explained it every step that he was taking during the service visit and was happy to answer any questions that I had. -
Review 33 (2024-09-17 - Rating: 5)
I called Michael & Sons on Sunday afternoon because I experienced an alarm on my sump pump alerting me that my system was malfunctioning. I requested immediate service for the same day. The company was very responsive and they immedately setup an appointment as requested. The technician, James Moorman, called me Sunday afternoon to get more information on what was happening with my system.I explained the problem to James and he let me know he could come out and diagnose my system to determine what the problem(s) was but most likely due to the weekend he would not be able to get the parts needed to fix my system. James asked if I could wait until Monday or Tuesday to get my system problems resolved and I agreed. He also asked me to send him pictures of my system which would let him know what parts would be needed.James updated the appointment to Tuesday morning and he arrived promptly, was courteous, professional and answered all the questions I had about my new system. James took great care to ensure my carpet was covered to protect it while he replaced my sump pump. I would and will be utilizing this company and specifically this technician on all of my plumbing need in the future. Great job James and thank you for being thorough. I look forward to you handling all of my plumbing requirements. -
Review 34 (2024-09-11 - Rating: 5)
The tech are thorough and Efficient at their job. They kept me informed throughout the whole process. I recommend them to anyone who is looking to have a well pump repaired or replaced. The only thing Negative I could really say was the overall cost of the job, but that’s just the times we live in now. -
Review 35 (2024-12-16 - Rating: 5)
Nicholas came by and was very nice and professional. Helped clean out our heater so it would work properly again. Would totally have him and Michael & Son again to come fix future problems! -
Review 36 (2024-12-20 - Rating: 5)
I had my annual winter heating system checked with Michael & Sons today. My technician was Ian, who was very professional. I was pleased with his service and his dedication to checking “the little things” about my particular HVAC system. Five stars! -
Review 37 (2024-09-28 - Rating: 5)
We requested the AC Tune Up and enrolled to one of their plans. Duy Nguyen was the technician they sent very knowledgeable, respectful and explained everything in details. Gave us some advises and provides excellent customer service. We would love to have him every time we need a service at home. Thank you Michael & Son and thank you so much Duy. -
Review 38 (2024-12-03 - Rating: 5)
He came and relief me from a stress. I recommend him to be your HVAC technician when needed. I actually told him I will ask for him every time when I need a technician. Thank you so much for what you did today for our family Duy. -
Review 39 (2024-12-02 - Rating: 5)
Michael and Son Services came through during an emergency situation where my tenant did not have any heat. The technician, Duy Nguyen, was prompt, courteous, and fixed the problem right away. He contacted me before and after troubleshooting. My tenant even commented to me how nice Duy was. Many thanks to Duy for working the day after Thanksgiving! -
Review 40 (2024-11-09 - Rating: 5)
I highly recommend Emmanuel from Michael and Sons. He was very kind and knowledgeable. Emmanuel thoroughly explained each step that needed to be done and he answered all of the questions that I had. Once I made the call to Michael and Sons Emmanuel was here in less than an hour. I would not hesitate to call Michael and Sons again if needed! -
Review 41 (2024-12-26 - Rating: 5)
Very knowledgeable and efficient! I’m very loyal to Michael and Sons and still pleased with their services after 20+ years!I was very happy with the work that was done and the technician! -
Review 42 (2024-09-27 - Rating: 5)
Michael and Sons have been servicing my HVAC system for 2 years now. I have had 0 problems with my system or with Michael and Sons. The customer service is great and the technicians are very professional and knowledgeable! I highly recommend them! 5/5 -
Review 43 (2024-09-17 - Rating: 5)
Luis is an outstanding representative for M&S. Hes provided service on my AC unit in the past. Hes very knowledgeable about the equipment and able to diagnose the problem quickly. He was very personable and polite. Again, hes a wonderful representative for your company. -
Review 44 (2024-07-15 - Rating: 5)
Zachary was awesome in servicing our HVAC unit. He answered all questions I had, explained the different services he was performing, communicated very effectively, and his troubleshooting was on point. Zachary was very respectful. I enrolled in a service plan with Michael & Sons due to the benefits of the services and the integrity of this company. -
Review 45 (2024-09-23 - Rating: 5)
James Moorman did a great job. He figured out what was wrong with our water tank, and gave us the information we need to get it replaced under warranty. Very knowledgeable and honest! -
Review 46 (2024-10-26 - Rating: 5)
Michael & Son was top-notch as always! Ian was most helpful and knowledgeable. Answered my questions with certainty and accuracy. Excellent customer service skills! Thank you very much! -
Review 47 (2024-08-27 - Rating: 5)
Michael & Son technician Ian Bundick is a true professional. He was very proficient with op checking my AC system and provided valuable recommendations to sustain and improve my units operational capabilities. Highly recommended -
Review 48 (2024-10-30 - Rating: 5)
Duy Nguyen was the most impressive technician to come to my home, now about 3 times and thoroughly examined and explained my HVAC situation in a layman, clear manner, showed pictures, was so patient and professional. I felt confident with his expertise and he assured me he would not leave until I was satisfied with his explanation and work. Duy Nguyen was an outstanding representative of your company. -
Review 49 (2024-11-03 - Rating: 5)
HVAC technician was very professional, informative, thorough and helpful. He clearly explained the condition of the HVAC system, performance, longevity. Before arriving, he sent a text message when he was on the way. The cost for HVAC inspection cant be beat, especially with a leading professional service. -
Review 50 (2024-08-01 - Rating: 5)
Took a chance and called Michael and Sons because I’d just seen their commercial. The scheduler was polite and efficient. They offered me an opening that very morning and sent Donovan. I’d give him 10 stars if I could. So kind, knowledgeable and professional. I can, without reservation, recommend this company and technician. -
Review 51 (2024-12-17 - Rating: 5)
The staff was well informed about the job. They were able to answer all of the questions that I had and showed a great level of professionalism. Overall, I’m a happy customer. -
Review 52 (2024-12-16 - Rating: 5)
Luis Oliveras from Michael & Sons was very knowledgeable and helpful in fixing my heat pump. He gave lots of good advice in describing its operation and possible maintenance and upgrades for the future. -
Review 53 (2024-08-07 - Rating: 5)
We found out we had a leaking water heater one evening and contacted Michael & Sons. We got an appointment on their website for first thing next morning. James came on time and replaced the water heater the same morning. Very professional work and cleanup. Very pleased. -
Review 54 (2024-07-19 - Rating: 5)
Donovan Coppage was hands down one of the absolute best techs I’ve ever had in my home for any work period. He was extremely courteous, knowledgeable and held great conversation while still working on what I needed to get done. I highly recommend not only him, but the company as a whole especially with how easy it was to set up an appointment and how nice the lady was over the phone to confirm the details. -
Review 55 (2025-01-08 - Rating: 5)
The technician Nicholas Lausten was very professional. He was very thorough and inspecting my unit inside and out. His professionalism was outstanding. He explained everything to me that needed to be explained. He explained what he was going to do, and explain to me any concerns that he may have had with my units. I would recommend this technician to work on anybody’s units. He’s very nice polite and very courteous. Thank you!!!! -
Review 56 (2024-07-03 - Rating: 5)
James Moorman from Michael and Sons is an exceptional plumber. He answered my many questions about my hot water heater replacement options, every fee, code, etc. He has 20+ years of plumbing knowledge and is courteous and professional. Very knowledgeable, provided easy maintenance tips and stayed to do a full inspection on all my plumbing. Great customer service,When it came time for payment, he was patient and reviewed everything. I’m definitely calling Michael and Sons for my next service and asking for James. There’s more than one, so get the right guy! Thank you so much. -
Review 57 (2024-12-04 - Rating: 5)
The service was great! The technician was very patient and helpful in me understanding the issue. And he was very professional and courteous throughout the process! -
Review 58 (2024-12-30 - Rating: 5)
Ian and Bundick came to do an inspection for my heating system they were very professional and they took their time to make sure everything was working properly. -
Review 59 (2024-08-24 - Rating: 5)
He did a fantastic job and worked through the night to make sure that we had water with no complaints of working late. His personality was amazing 👏 🤩 thank you for everything my husband and I am thankful and pleased with his work and would recommend this company to anyone 😊 -
Review 60 (2024-12-07 - Rating: 5)
Michael arrived within the designated time. He got right to work and fixed the problem with my furnace quickly. I was worried it would be expensive, but was only loose wires -
Review 61 (2024-12-07 - Rating: 5)
Duy did an awesome service job! He provided essential information on the inspection results to help make an informed decision on how to move forward with out system concerns. Thank you Duy for your invaluable assistance! -
Review 62 (2024-08-01 - Rating: 5)
Samer was amazing. Arrived quickly for my emergency call, waited patiently for my warranty/exchange to go through at Home Depot (2 hours) and completed the work with precision. Everything works and looks perfect. Would recommend to anyone. Thank you. -
Review 63 (2024-11-24 - Rating: 5)
Mr. Peter Kwame Armah arrived as scheduled and did outstanding job with repairing my toilet and fixing my water heater safety expansion tank. I would highly recommend this technician and company. -
Review 64 (2024-07-11 - Rating: 4)
Our A/C HVAC unit outside broke down on Sunday. I called Michael & Son for emergency visit service. Although I waited all day for the technician ( from 8:45am made call and technician arrived at 9pm),the technician arrived and immediately knew what was wrong and fixed it right away. He was very knowledgeable and experienced and provided me with good recommendations and advice about the maintenance A/C HVAC and how soon a replacement will be needed since the unit is very old. Excellent service and great expertise from the technician. My only complaint is the wait time - all day to get a technician. This is not the technician fault since there was a lot service calls that day, he said to me. But Michael & Son’s for not having better coordination and to have more than one technician available for the weekend. Aside from that - I’m very satisfied with the technician’s work on my A/C. -
Review 65 (2024-06-21 - Rating: 5)
Michael and Son is a great HVAC service. I appreciate how thorough their techs are and how they always explain what they’re doing and why. Louis O is the best tech I’ve ever had! He did a really thorough job explaining the inner workings of the system & his recommendations. He even showed me how to use my systems’ dampener which I had been struggling with. I’m grateful for techs like Louis, he sets a standard for customer service you don’t see often anymore. Thanks Louis& Michael & Son. -
Review 66 (2024-09-20 - Rating: 5)
Technician was excellent. He explained so we understood & not pressure for any decision. He did excellent with servicing both units.Nice mannerism and sense of humor. -
Review 67 (2024-12-03 - Rating: 5)
I have had Luis Oliveras service my Bryant Infinity Heat Pump system on a couple of occasions. He is a senior tech with a lot of experience. He is extremely competent technically on the very complex systems. Professional and good communication capability. You will be satisfied with his service, very customer oriented. I believe he is the top technician for HVAC systems. I request him by name for tough issues. -
Review 68 (2024-12-28 - Rating: 5)
Excellent Heating Inspection Service. I recently had a heating tune-up and inspection done by Nicholas L., and I couldnt be more pleased with the service. He was prompt, calling ahead to confirm his arrival time, which I really appreciated. Once here, he got straight to work, conducting the inspection and tune-up efficiently and thoroughly.Nicholas was not only professional but also courteous and attentive to all my household needs. Its clear he takes pride in his work. I truly appreciate the care he took with my system and would highly recommend him for anyone needing heating services. Thanks again for the outstanding service, Nicholas! -
Review 69 (2024-11-29 - Rating: 5)
Ian was very professional, knowledgeable and friendly. He took his time to answer my questions about my heating unit. I will be calling them again if I need service on my HVAC. -
Review 70 (2024-09-24 - Rating: 5)
Richard did a great job explaining the plumbing issues my home is experiencing. He was very helpful in telling me why I needed certain things replaced and what things would be resolved.Thak you Richard. -
Review 71 (2024-12-25 - Rating: 5)
Wonderful HVAC cleaning and inspection service from Ian at Michael and Son. Punctual and very clear in his communication during our appointment. -
Review 72 (2024-12-20 - Rating: 5)
He did a great job solving the water heater problem. Very professional and helpful easy to pay no extra charges. Thank you very much!! -
Review 73 (2024-09-07 - Rating: 5)
Zachary was professional and friendly. We appreciate the detailed description of the service that included pictures. He also went the extra mile to contact us for verification and obtaining a signature. Thank you! -
Review 74 (2023-08-08 - Rating: 4)
We have been with Michael & Son for a few years now so this is also a review for the past services from them.We recently had a scheduled HVAC appointment with James to do his inspection. As suggested by other technicians in the past that we may have to consider a new unit since they are over 15 years old. After looking at a few items he said will break down in the near future we decided to get an appointment with AJ to consider getting our entire HVAC units replaced. So after our conversation with AJ we made an appointment later in the week to have both our old HVAC units removed and replaced with two brand new units. The guys arrived around the appointed time that was stated and of course that day was pouring down raining but that was not a problem for Carl, Moises, Asare and Bryan to do the job. We were also getting our 80 gallon water heater replaced which was also over 15 years old and Samer was doing that job along with replacing a sump pump.So now that the new equipment has been replaced the exchangers are real quiet since they sit outside our bedroom window you really dont hear them as much as the older ones. The water heater does a better job than the old one and is big improvement.I also had a talk with Mary in dispatch (Richmond, Virginia office) and she was very helpful and answered all my questions and helped me with a couple of appointments.Thanks to all,Kevin & Michelle****This is an update to my post 23 July 2021Had a scheduled appointment for service of our HVAC and I got a text that my service tech is on the way they also sent the name and a picture of the tech that would be doing the service.. Curtis Pilcher.. he was professional and did various system checks with all the components of the HVAC.. it should be good.. its a year and half old.. 🙂.. thanks for the good work.Kevin & Michelle****Updated 8 August 2023Donovan did an excellent job as he tested and inspected our HVAC system, explaining what he was doing while he worked.Thanks for the good work.Kevin & Michelle -
Review 75 (2024-06-20 - Rating: 5)
Luis was excellent. He was very friendly and professional. He took pictures and explained every issue clearly. I recommend Michael and Sons to anyone that needs a honest and accurate diagnosis of their heating and air conditioning issues. I really appreciate Luis for his professionalism. -
Review 76 (2024-09-07 - Rating: 5)
The technician installed two high toilets on Saturday morning that was completed by 11 am. He was professional and pleasant. The job was well done. I will use Michael & Son again. -
Review 77 (2024-11-27 - Rating: 5)
Id like to compliment Michael & Sons Darryl for his electrical work done in my home in Alexandria, VA. He was polite, informative and did great work. Jim Marshall -
Review 78 (2024-07-01 - Rating: 5)
Michael & Sons was quick to respond and work with my schedule to get my issue fixed immediately (and it wasn’t even an emergency). And Marlon my tech was super nice and professional and also taught me some home care tips for the future! We will definitely be using Michael & Sons from now on as we have a few projects in mind for the future! -
Review 79 (2024-12-30 - Rating: 5)
Michael and Son’s plumbing tech Samer Hamza did a great job of inspecting and testing water lines to and from a newly installed washer. He was courteous and efficient. I recommend him and the company. -
Review 80 (2024-10-19 - Rating: 5)
I had a great experience when my HVAC system was checked. The tech, Mitch, was very professional and personable. Definitely would use them again! -
Review 81 (2024-10-28 - Rating: 5)
I’m completely satisfied with Duy Nguyen service. He was very professional, patient and knowledgeable. I would recommend him to my friends and/or family. -
Review 82 (2024-11-12 - Rating: 5)
Technician, Mr Duy Nguyen, did an excellent job in inspecting my heating system, and gave me a detailed accounting of his findings with the aid of photos he took each step of the inspection process. -
Review 83 (2024-10-16 - Rating: 5)
I had a furnace inspection today as part of my yearly contract with Michael and Sons. Everything went smoothly and technician was very respectful. Happy with this company -
Review 84 (2024-07-26 - Rating: 5)
Zach did a very good job in inspecting our HVAC system. He even gave us tips ans showed us ways on how to keep the system clean and to maintain it in good shape. Highly recommend! -
Review 85 (2024-08-26 - Rating: 5)
James was great! Made recommendations for work that he can do but wasn’t pushy. Provided an estimate for all possible jobs. Very friendly and knowledgeable. -
Review 86 (2024-10-08 - Rating: 5)
Mitch was a very nice young man. He asked could he come inside when he got here. He was extremely polite and and his manners were phenomenal. You dont get such manners like that anymore. He was very through and went over all options to optimize my system. When he went to leave he asked was it ok for him to sit in the driveway while he wrote everything up be for he left. I have always had good experiences with the HAVAC department. Keep up the great work. -
Review 87 (2024-10-30 - Rating: 5)
Duy was super helpful and knowledgeable. He provided excellent customer service and went above and beyond to ensure we understood the issue and the resolution needed. Really appreciated his expertise. -
Review 88 (2024-10-04 - Rating: 5)
Our technician, Ian, was amazing and so friendly! He’s inspected our system before and we always say he’s so knowledgeable, thorough, and well-spoken when answering our questions! Go Ian! -
Review 89 (2024-12-30 - Rating: 5)
He was very thorough and explained what needed to be done and when the work was completed, he explained everything until I understood. -
Review 90 (2024-09-16 - Rating: 5)
Prompt and efficient. Called to let me know his arrival time. Went right to work and conducted the inspection. Very respectful and courteous young man. Excellent job all around. Thanks Zach. -
Review 91 (2024-07-06 - Rating: 5)
Ian was extremely courteous and professional during his visit. He was meticulous in inspecting our HVAC system and determining what was causing the problem. He made recommendations on what course of action we could take and explained the pros and cons of each recommendation. -
Review 92 (2024-09-23 - Rating: 5)
Zachary was courteous and professional. He was detailed in his work and thorough. He was able to answer all of my questions and was very friendly. -
Review 93 (2024-11-22 - Rating: 5)
Ian, our HVAC technician was very professional and very quick. I highly recomend Michael and Son for all home repairs. -
Review 94 (2024-08-23 - Rating: 5)
I had the honor of having Zachary Lohr service my AC unit today. Couldn’t tell you how old he was but he was younger than me and very professional and respectful. I was getting an AC tune-up. What I appreciated from him was that he identified an issue, educated me on the issue and gave some recommendations based on my questions. Overall, definitely was pleased with service and professionalism today. -
Review 95 (2024-04-11 - Rating: 5)
We really love Michael and Sons. After a very bad experience with the company who installed our HVAC, we switched Michael and Sons and have never looked back! They are so incredibly kind and knowledgeable. Donovan has had to come out to our house several times over the past years (due to issues with the work done by another company) and he is such a nice person. He always takes time to make sure we understand what’s going on with our system and everything that he is doing. That’s very helpful and something other companies never did. We highly recommend Michael and Sons. They’ve taken great care of us. -
Review 96 (2024-07-23 - Rating: 5)
The Tech, Ian, that came by to do a system check. Was very knowledgeable and helpful. We talkedOver a few strategies to improve my hvacs efficiency and the expectations of my system as well. I did enroll in the Gold HCA Membership to make sure I stay locked in with Micheal & Sons. Great work, Ian. -
Review 97 (2024-11-11 - Rating: 5)
Mitch is a pleasant you man and a professional technician. He provided a thorough explanation with photos of my systems status. Thank you.Michael and Son continues to provide great service with excellent technicians. -
Review 98 (2024-07-29 - Rating: 5)
From point of contact, to technician, Kevin, the experience was great considering the stressful situation of having plumbing issues. Efficient. Professional and Able to come same day! Thank you! -
Review 99 (2024-08-08 - Rating: 5)
Mr. Osmani did a fabulous job on our sub pump. He walked me through everything, that he was doing, he went above and beyond to make sure that the job was done right ,and he was very nice. -
Review 100 (2024-09-23 - Rating: 5)
James was very informative and took a careful look at our plumbing system and gave us a lot of great information. We were very pleased with the service. -
Review 101 (2024-11-18 - Rating: 5)
He was very efficient! He found the problem, told me what it costs and completer the job perfectly. If I have another plumbing job, I will ask for him! -
Review 102 (2024-10-06 - Rating: 5)
Luis Oliveras from Michael & Son did an outstanding job. I will always recommend him to come back to my home for HVAC work. -
Review 103 (2024-06-16 - Rating: 5)
This was an emergency service call. My AC stopped working and I needed a solution same day. From the moment they answered the phone I was treated with kindness and patience. The service technician, Duy Nguyen, came out and got right to work diagnosing the problem and even took time to explain what he was looking for. He was very professional and very personable. It felt like he was as invested in solving the problem as I was and not there just to perform a hired service. I appreciated that. -
Review 104 (2024-08-24 - Rating: 5)
Nicholas arrived early and started working immediately. He explained what he was doing and gave me suggestions, to keep my HVAC system in excellent condition. -
Review 105 (2024-11-23 - Rating: 5)
He did a excellent job and was very knowledgeable and he went above and beyond his job and doing so he saved us a lot of money -
Review 106 (2024-09-07 - Rating: 5)
Kwame was outstanding!!! Need more people like him in this world. A cut above the rest. Anytime I need work done in this area I hope I can get him again. -
Review 107 (2024-09-12 - Rating: 5)
Kwame did an excellent job with the plumbing inspection, and was able to fix two plumbing issues I was experiencing. He went above and beyond expectations to address the appearance as well as performance of the repairs to my shower . Kwame was friendly and informative technician and a good man . -
Review 108 (2024-07-12 - Rating: 5)
Michael & Son Services was ace from start to finish. Setting up my appointment down to fixing our issue. Nicholas was our field tech who was proficient and a pleasure to speak with. Thank you! -
Review 109 (2024-06-05 - Rating: 5)
Luis has been the best tech to come out to my home. He was very informative and made me feel that I was in good hands. Every time he comes past he gives me more and more things to understand about my HVAC system! He deserves a raise! -
Review 110 (2024-09-12 - Rating: 5)
They were able to send a technician to our house the same evening that we called and he was quickly able to determine the issue and remedied it right away. I would call them again with any HVAC issues. -
Review 111 (2024-06-08 - Rating: 5)
This was my first time using Michael&Sons for plumbing. Kwame was great! He did an excellent job, and he was so cheerful and pleasant to deal with. He was efficient and thorough in completing the job (toilet repair). It was an excellent experience. Thank you! -
Review 112 (2024-05-10 - Rating: 5)
Nick is a professional and knowledgeable tech. He performed his job well and made the company look good. He pointed out areas of interest regarding the unit and its parts to consider before they worsen. He answered questions that my wife and I had. -
Review 113 (2024-11-15 - Rating: 5)
He did an outstanding job. He was very knowledgeable and professional. Michael and son are number one. -
Review 114 (2024-02-29 - Rating: 5)
I just had my service for my ac unit and Donovan let me know of a few other issues I had in my utility room. He said he was able to fix some of them today and set up an appointment for the plumbing service I needed as well. He kept me informed of everything he needed to do and was very kind and personable. Thank you Donovan for all the work you did today! Michael and Son Services is a great company!! 👱♀️♿😊👍 -
Review 115 (2024-09-20 - Rating: 5)
Keith Winslow is the best plumber. He’s knowledgeable and listens to what we want and need in our house. Thank you, Keith! -
Review 116 (2024-11-15 - Rating: 5)
Louis did a great job. Called a few minutes before arriving and was very friendly and knowledgeable -
Review 117 (2024-06-24 - Rating: 5)
What a great team. They arrived on time - made sure I understood everything and only pushed the work I needed at the moment - didn’t push crazy upsells. I’m so pleased with them after the maintenance I just had done I set an appointment to price out a new unit. Great company and Duy was an aware on tech!! -
Review 118 (2024-11-15 - Rating: 5)
When it comes to service with my HVAC system I will always request Ian Bundick. Such a well versed, knowledgeable person. -
Review 119 (2023-07-22 - Rating: 5)
Nicholas was a true professional- he took time to explain all the details and answer all of my questions.He was able to diagnose the problem right away and even battled a angry hornet’s nest in unbearable heat to fix the issue. He did not depart until all temperature gauges/readings were stabilized and operating normally. Michael and son is definitely the company to call and try to book with Nick if you can! -
Review 120 (2024-07-31 - Rating: 5)
The Michael and Son tech arrived earlier than expected and he kept me abreast of my plumbing matter and swiftly shared pictures of his work before finalizing my work order. Great work! -
Review 121 (2024-01-21 - Rating: 5)
I wanted to share my experience with others who are researching the vast number of repair companies out there. Having an elderly father residing in our home caused great concern for us when the furnace stopped heating the house. We contacted Michael and Sons Services based upon our research and reading other reviews. They immediately sent a technician out to diagnose the problem. Their technician Luis was extremely professional. He diagnosed the problem and took the additional time to ensure we understood, in detail, what the issue was and then upon our approved, corrected it immediately. The cost of the repair was very reasonable and didnt cost us an arm and a leg. No gaming took place in order to increase the repair cost, as we all know some companies out there are guilty of. We will not hesitate to reach out to Michael and Sons Services for our future needs. Well done Luis! -
Review 122 (2024-07-24 - Rating: 5)
Donovan with Michael & Sons did a phenomenal job servicing and explaining the HVAC system throughout the process and inspection. I would recommend him 100%. -
Review 123 (2024-10-14 - Rating: 5)
My experience with michael and Son is great ,but better when they give great details and information about what causes the problem and also suggest other ideas for the future just like Duy Nguyen, He definitely goes above and beyond to help out his customers and give them all information and details thank you again Duy Nguyen, -
Review 124 (2024-06-04 - Rating: 5)
Samer was my technician and he was great. I was honestly having a melt down knowing I was having another big expense of a well pump. Just did a furnace/AC overhaul 2 months ago. He was so calm and patient with me. He explained everything along with pictures ( which I like). It was an emergency job. I call the day before because we had no water. They got Samer to me that evening and he was back and finished the job the next day. Service and professionalism is awesome. I pray I don’t need you any time soon but if I do I know who to call. THANKS MICHAEL & SON!!!! -
Review 125 (2024-10-26 - Rating: 5)
Donovan is awesome. He came out to do my first HVAC inspection last year and i requested him again for this year. If all specialty workers were like him it’d be awesome. He was very thorough in his inspection and answered any questions that I had with no issues. He was personable and polite and kept checking to see if I had any questions about the unit. If using Michael and Son for HVAC absolutely request Donovan. -
Review 126 (2024-06-27 - Rating: 5)
Very fast service. Technician was friendly and was happy to answer all of my questions about the system. He verified and doublechecked what was causing my system to reboot and provided me with the options to move forward. Will definitely be using them again. -
Review 127 (2024-05-23 - Rating: 5)
Had Michael & Son’s out for my annual cooling inspection. Zachary was very polite, knowledgeable and friendly during his visit. Offered recommendations if we were interested but was not a hard sell thing. He left my equipment clean and secure when finished. -
Review 128 (2024-12-16 - Rating: 5)
Luis was very knowledgeable and thorough. He went over everything and made me feel at ease with any concerns I may have. Very nice! -
Review 129 (2024-12-31 - Rating: 5)
Nicholas Lausten from Micheal & Sons did a great job on the furnace inspection. -
Review 130 (2024-11-11 - Rating: 5)
Very professional, and knowledgeableCleaned out the fan blades and all the dust he found. Also did a diagnostics breakdown of the unit. -
Review 131 (2024-08-20 - Rating: 5)
Outstanding service. Dakota provided expert plumbing service along with sharing his knowledge on preventative maintenance. I highly recommend their business. -
Review 132 (2024-09-03 - Rating: 5)
Sumbitted my request the night before and figure out what was going on with my sink in one of my bathrooms and received a notice or set appointment for the next following day in minutes. It was fast efficient service and at a decent price. -
Review 133 (2024-07-06 - Rating: 5)
Ian, provided excellent customer service as well as attention to detail. In this extreme heat his patients showed his character. Completing the job in timely manner. Thank you Ian for the service. -
Review 134 (2024-06-22 - Rating: 5)
Zachary called first to see if he could arrive early (always a good thing!). He was professional and efficient. Very respectful and knowledgeable. -
Review 135 (2024-11-07 - Rating: 5)
Great work, very professional, and cleaned up nicely afterwards. Exceptionally expensive given the simplistic hose bib repair ($600.00) , but I guess that is the day and which we live. -
Review 136 (2024-10-22 - Rating: 5)
Nicholas was very pleasant and professional. Answered all my questions. Keep up the good work! -
Review 137 (2024-07-29 - Rating: 5)
Always timely and great communication. Dwayne has been our tech twice now, and both times his professionalism and honesty has been showcased. If you need any electrical, plumbing, and especially HVAC work done in the NOVA area - look no further!Edit again - once more, excellent service, and Luis was professional and clearly communicated and answered all my questions.This is why we keep coming back to Michael & Sons for our HVAC needs. -
Review 138 (2024-11-26 - Rating: 5)
Luis is great and trustworthy. He goes out of his way to determine issue and help the customer resolve. -
Review 139 (2024-05-01 - Rating: 5)
Our service tech (Ian) was absolutely phenomenal. He was honest, intelligent, and had excellent communication skills. Seeing that Michael & Son actively employ individuals of Ian’s caliber, they have my fullest recommendation for any HVAC needs you may have. -
Review 140 (2024-06-07 - Rating: 5)
Donovan was very professional and polite. Did a very good job of evaluating the issue and explaining it to me. Would definitely recommend Michael and Sons again. Class A+ -
Review 141 (2024-07-18 - Rating: 5)
Samer did a wonderful job and explained everything he was doing. Took pics to ensure his work was well done and I was happy with his work. Thank you -
Review 142 (2024-09-11 - Rating: 5)
Been a customer of Michael & Sons for awhile now, the technician is always kind, courteous, and informative. I can bring a silly question I may have and they provide clear insight -
Review 143 (2024-06-16 - Rating: 5)
My wife was at home for the service appointment and can’t stop talking about Nicholas. She said he was personable, polite and very professional! 6 stars if possible. Will request him in the future. -
Review 144 (2024-12-09 - Rating: 5)
Mr. Ian was most kind, knowledgeable and very professional, from the very beginning when he arrived...and even my fur babies loved him, that he didnt mind them being so inquisitive as they sniffed around him. He was a pleasure to have. Thank you so much 😊Dawn -
Review 145 (2024-12-06 - Rating: 5)
Excellent job arrived on time very professional. I would definitely use this company again. -
Review 146 (2024-10-24 - Rating: 5)
James showed up, quickly diagnosed the issue, and made the repair needed. Answered all my questions. Appreciate the help. -
Review 147 (2024-11-01 - Rating: 5)
Keith W was cool, calm n collected. Took care of the issue we had quickly n professionally. Thank you! -
Review 148 (2024-11-08 - Rating: 5)
Mich was great was on time he dressed professional did a great job explaining things. Definitely recommend -
Review 149 (2024-11-15 - Rating: 5)
I was extremely impressed with the Technician Louis. He has a tremendous amount of experience. He thoroughly explained everything he was doing and answered every question I had. I can see why this company is highly rated. -
Review 150 (2024-02-03 - Rating: 5)
Had a great experience with Michael & Sons. The technician, Luis, was thorough in his investigation into my heating problem. He walked through his troubleshooting methods and ultimately found the cause, a shorted wire outside. On top of that he provided recommendations to keep my system performing and highlighted areas of future concerns. I definitely recommend using these guys for your HVAC needs, especially for quick response issues like losing upstairs zone heat in the middle of winter. -
Review 151 (2024-09-19 - Rating: 5)
Michael and Son was very professional. They also help with changing filters that are difficult to reach. Polite and friendly.To -
Review 152 (2024-12-03 - Rating: 5)
The technician, James Moorman, was fantastic! He was very knowledgeable, professional, and respectful. Thank you! -
Review 153 (2024-05-08 - Rating: 5)
Nick was great! He helped us navigate our options of replacing pur old HVAC unit, he scheduled a same day quote with a nearby technician who specializes in replacements, and he signed us up as official customers, with the plan that wpuld best suit our needs. He explained everything so we coukd make an informed decision. Nick was very nice and had amazing customer service. This company is wonderful (and its only our first appointment), with email and text confirmation, and a gps update that allows you to see when your technician will arrive. We highly recommend this company. -
Review 154 (2024-12-12 - Rating: 5)
Marlon was amazing, very helpful and extremely professional, highly recommend Michael & Son services! -
Review 155 (2024-11-25 - Rating: 5)
Great customer service! Mitch took the time to explain all the details about my heating unit, and answered all my questions. -
Review 156 (2024-05-19 - Rating: 5)
The service I received was excellent. The representative, Kwame, was very professional, friendly, and above all, knowledgeable. Im very happy about the results and will consider Michael and Son for any future repairs as needed. -
Review 157 (2024-08-20 - Rating: 5)
Could not be happier!!!! Called at 822 am and he was here 2 hours later!!!!!! Emmanuel was punctual, polite, honest and professional. A true asset to Michael and Sons. -
Review 158 (2024-12-12 - Rating: 5)
Mitch was very professional & left everything clean & tidy. Definitely recommend him!! -
Review 159 (2024-06-18 - Rating: 5)
Technician called about 20 min before arrival and was on time. He checked everything inside and out, changed my filters, found a ductwork leak and repaired it, showed me pics with an iPad of what he found in the attic, showed me how to rinse the dust and pollen from my outside unit. An all around exceptional experience. -
Review 160 (2024-09-27 - Rating: 5)
James was very professional in explaining what the issue was that I had and the process of fixing it. He changed out the pipping that I needed in a timely manner. -
Review 161 (2024-04-16 - Rating: 5)
I highly recommend Michael & Son for HVAC maintenance and repair. I decided to buy an annual service package and I’ve been really happy with the results. I always request Dwayne Kuznear - he is personable, professional, and highly skilled. I always feel that I can trust the recommendations he makes about my HVAC system. He’s very respectful of my home and my pets as well. -
Review 162 (2024-11-15 - Rating: 5)
Really a great company and service technician was professiinal and friendly. All around a great experience. -
Review 163 (2024-11-18 - Rating: 5)
Ian was extremely courteous and professional. Took the time to explain how everything went. -
Review 164 (2024-08-04 - Rating: 5)
Ive been a customer of Michael and Sons for years. I can confidently say that they provide professional services with quality work. The technician are knowledgeable and experienced. I would recommend them for any service. Duy is an excellent technician!! -
Review 165 (2024-04-28 - Rating: 5)
Professional and timely. From the inspection, the quote, scheduling, installation. Process was so easy, not to mention they beat all competitors prices, but the installers showed up on time and completed the installation of 2 AC units in less than 4 hours. Highly recommend for heating and AC needs. -
Review 166 (2024-06-13 - Rating: 5)
Mr Lausten did an excellent job assessing the A/C unit and performing the cleaning of the coils. Not once was there any attempt for up charge services or unneeded sales. Appreciate this and thank you. -
Review 167 (2024-11-04 - Rating: 5)
Luis Oliveras was always timely, knowledgeable, and willing to answer my many questions. He provided clear explanations of the issues with my furnace and the steps required to fix them. -
Review 168 (2024-05-07 - Rating: 5)
Very efficient, talented technician. Courteous with strong intent that the customer understood the issue and what needed to be done to resolve it. As usual he did Michael and Son proud. He is one reason we have been a M&S customer for many years. -
Review 169 (2024-10-08 - Rating: 5)
Kwame was friendly and efficient. He quickly solved two issues with our plumbing. -
Review 170 (2024-03-20 - Rating: 5)
Donovan and Zach were extremely efficient and took their time to properly explain their findings and suggested services. We had an alarming situation with growth in the system due to a broken UV light. They had a large cleanup to complete but surprisingly finished it quickly and left the area exactly as they found it. I would highly recommend Donovan and his team at Michael and Son. -
Review 171 (2024-09-05 - Rating: 5)
Samer performed in a professional manner as a Michael and Son plumber Technician. He professionally installed my sump pumps (included a battery backup pump). He gave me feedback on my systems and made recommendations. Employees like Samer is why I have a contract with Michael and Son for all my home needs. -
Review 172 (2024-07-09 - Rating: 5)
The service was superb right from the beginning; James Moorman was extremely polite and professional, efficiently identifying and resolving the issue. -
Review 173 (2024-02-22 - Rating: 5)
Donovan and Nick were great. Donovan was the reason why I called Michael and son again his professionalism and knowledge as well as customer service are second to none. I will definitely be calling back for all my HVAC needs. -
Review 174 (2024-03-30 - Rating: 5)
Micheal & Son installed full HVAC & water heater almost a year ago with great success. Recently I’ve heard rattling noises when the heater started running. Technician Donovan came to look at my concerns and within a few moments found a minor issue. It was loose screws that needed tightening near the motor. He looked over the HVAC over all, answered my numerous questions and provided tips to keep my unit running for a long time and set my mind at ease. He was timely, professional, left everything clean when he left. Highly recommend!! -
Review 175 (2024-10-18 - Rating: 5)
Ive called them several times over the years and they have never let me down. Always quick to respond, and very knowledgeable. -
Review 176 (2024-08-01 - Rating: 5)
Ian Bundick was polite and professional. He performed our cooling inspection and provided status and recommendations. He replaced one part that he recommended. -
Review 177 (2024-11-23 - Rating: 5)
Really nice service and helpful.. planning for next service to do plumbing at the coffee and boba tea and drinks business..Thanks so much -
Review 178 (2024-07-22 - Rating: 5)
The tech that came out was very nice & helpful. He explained what the issues were & was able to give us info to figure out our next steps. -
Review 179 (2024-08-19 - Rating: 5)
Duy Nguyen was our HVAC service representative. He was excellent, telling us exactly the condition of our unit and showing pictures of the various readings from components. -
Review 180 (2024-11-18 - Rating: 5)
Technician Luis O. was friendly and knowledgeable. He evaluated and identified the issue with my heating system. He is a great asset to Michael & Son Team. I recommend M & S for future services. - Nichole -
Review 181 (2024-08-31 - Rating: 5)
They always provide a great service. All the technicians that have performed work at my house are always courteous and helpful. -
Review 182 (2024-12-19 - Rating: 5)
The technician has a great personality. He was courteous, thorough and knowledgeable; I enjoyed the teaching part. He displayed a great deal of professionalism. -
Review 183 (2024-06-04 - Rating: 5)
Luis Oliveras provided outstanding customer support and I commend him for his diligence, courtesy and professionalism while servicing my HVAC system to working conditions. Thank you Luis -
Review 184 (2024-07-09 - Rating: 5)
Had Donovan out from Michael & Sons today to inspect my A/C units. He did an outstanding of job going through the unit and explaining what was going on. -
Review 185 (2024-06-28 - Rating: 5)
Luis was professional, very knowledgeable, and honest. He gave us good advice and recommendations on what to do next and our options. Highly recommend!!! -
Review 186 (2024-05-13 - Rating: 5)
We needed some work done in a hurry and Michael and Son were available to accommodate us. Their tech, Mr. Armah was very professional, gave me several options and explained the work to be done. He got the job done quickly and we are very satisfied. Thank you, Mr. Armah. -
Review 187 (2024-05-02 - Rating: 5)
I’m so grateful that we were able to get an appt late in the evening. Our hvac is under two yrs and it has been causing problems. This time around the pipe needed flushing. Thanks to tech for explaining the process to us and for helping us sign up for yearly service plan. Our system was up and running and it didn’t take long. I appreciate the service and knowledge the tech shared with us. -
Review 188 (2024-11-26 - Rating: 5)
Top notch professional service. On time and thorough in what they do. Luis made certain to educate me on what he was doing, why he was doing it, and provided valid and helpful recommendations to keep my system healthy. I will recommend them to friends and family! -
Review 189 (2024-08-25 - Rating: 5)
He was very cordial, and did a good job of checking out everything that he needed to review. -
Review 190 (2024-05-01 - Rating: 5)
Michael & Son’s technician, Donovan Coppage serviced my ac unit today and quickly diagnosed the problem and didn’t try to upsell me on anything extra that wasn’t required today. He respected the tight timeframe I had available to avoid missing a day of work for this appointment. Because of his excellent service, I will be purchasing the warranty program to ensure my other unit receives the same quality service. Thank you Donovan! -
Review 191 (2024-10-09 - Rating: 5)
Ian was fantastic! Very kind and knowledgeable and I would highly recommend him. -
Review 192 (2024-11-15 - Rating: 5)
The HVAC technician was highly knowledgeable and was able to get my furnace working again. -
Review 193 (2024-03-28 - Rating: 5)
The technician was not only pleasant and professional but was absolutely knowledgeable and thorough with regards to my A/C.He took the time to go over the details of my system and made recommendations that would enhance it’s performance as the temperature increases.Great Job Luis!