Horizon Services Plumbing, Heating & Air - Englewood

Located in Englewood, Colorado

Address: 1470 W Thomas Ave, Englewood, CO 80110, United States

Phone: +1 720-343-3222

Rating: 4.6

Services

On-site services
Online estimates
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-27 - Rating: 5)
We had a rather intense clog in one of our bathrooms. I asked on NextDoor for recommendations for a plumber. The first plumber that came handled it in short order. While he was here we talked about tankless water heaters. The man’s name is John Miller. Yesterday, Mike Silva came promptly at 9:00 and installed said water heaters. He was polite, friendly respectful and quite knowledgeable. There isn’t any edivence that he was here. I believe my basement looks better than before he came.If you are interested in this type of water heater or have any other plumbing issues please give this company a call.

Review 2 (2024-08-19 - Rating: 5)
I had a plumbing leak while out of town.I called Horizon in the evening and expected a recording. Michelle answered and promptly set up an appointment for the next day.Zen arrived on schedule and quickly repaired the leak and performed preventive maintenance.The best customer service in town!!!Thank you Michelle and Zen.

Review 3 (2024-07-03 - Rating: 5)
The team from Horizon Services go above and beyond. Across the board everyone is focused on communicating with the client from estimates, scheduling, process, expected timeliness, results, maintenance of the systems, arrival times, and expected completion times. Everyone is professional and courteous. Horizon Services have provided HVAC support for three different homes over a fifteen year period for us. Would not use anyone else for HVAC. Thank you.Jeffrey M. Highlands Ranch

Review 4 (2024-01-05 - Rating: 5)
As always, Horizon and their team did amazing! Scott and Brian communicated well before arriving for the appointment and were incredibly professional and respectful once they arrived. Brian did a great job looking at our tankless water heater and Scott assessed our furnace. As a new homeowner, I truly appreciated that they were up front and explained everything and never felt like they were pressuring me into anything. They were able to install a water pressure regulator and new shut off valve same day. Highly recommend Horizon for your residential or commercial needs, they will always do right by you!

Review 5 (2024-06-06 - Rating: 5)
I was very impressed with their service and how promptly they were able to get to my house. Excellent service and clean workmanship. My technician explained everything and did a great job. I will be using them again.

Review 6 (2024-04-13 - Rating: 5)
Its so hard to find an honest and competent HVAC company these days! Horizon has experts that were timely, were able to service our issues, and got our AC up and running in time for summer! Dont bother with anyone else, this is THE company to go with for HVAC, plumbing, and garage door needs! Just cannot say enough about them! They took the time to diagnose our issue when other companies just came out and did perfunctory exams that failed to get to the bottom of the issue. They treat you like family, and they CAN be relied upon!

Review 7 (2023-11-17 - Rating: 5)
The whole staff was so thorough in their assessment before installation. The technicians who performed the install were professional, knowledgeable, and completed the entire project in one day. I absolutely recommend Horizon to anyone needing a new HVAC system, you will have peace of mind if you go with this company!

Review 8 (2024-09-24 - Rating: 5)
Horizon did a nice job of getting my two furnaces ready for winterThey were good about working with my schedule needs as well

Review 9 (2023-12-21 - Rating: 5)
Horizon helps me sleep better at night.I feel safe because they keep my furnace, humidifier and air conditioner functioning efficiently and safely.I have experienced costly catastrophes in the past when these utilities were not monitored professionally.The stable of service and maintenance professionals at Horizon are among THE most courteous, kind, professional and savvy I’ve had the pleasure of dealing with.Horizon has recently added a plumbing expert to their crew.This is a great, family-like business!!!

Review 10 (2024-04-05 - Rating: 5)
Great experience all around. The team was informative and punctual. Scheduling was easy with Liz. I trust Marlowe (heating), John (plumbing), and Jonathon (great at everything) with their knowledge and expertise. They really took care of us. Would highly recommend.

Review 11 (2023-07-27 - Rating: 5)
Horizon has excellent employees! They call you yo let you know they are on the way. They arrive on time and are prepared when they get here. They read the notes from the previous technician visits. Yesterday, the technician fixed the issue with the AC right away. He thoroughly examined the system for any other potential problems. There was no charge since I am a subscriber to their service & maintenance agreement. They came out and resolved my issue within 1 hour of my phone call!

Review 12 (2024-04-30 - Rating: 5)
Absolutely Stellar experience with Horizon. Zens expertise was unmatched swiftly, resolving my issues with precision and professionalism. Their 5 star HVAC service truly exceeded my expectations. Highly recommend! Thanks Zen!

Review 13 (2024-05-05 - Rating: 5)
Horizon installed our HVAC system and we have them service it twice a year. They are able to retain their employees so we see the same people year in year out. They are a pleasure to work with.

Review 14 (2023-10-13 - Rating: 5)
Horizon Tech Zen was very professional and did a fantastic job repairing our water heater. He took a pretty beat down device and made it look brand new. I highly recommend this company and ask for Zen he is a great tech and very honest!!

Review 15 (2024-01-25 - Rating: 5)
Our boiler shut down during the night. I spoke with Horizon at 8:30 AM. Horizon had Jonathan, a boiler expert, at our door by 9:30 AM.After a thorough review of our issue, Jonathan had us up and running by 11:30 AM. He was extremely informed about boilers and went into great detail about our options for further consideration.Having a boiler shut down in Winter is never a happy event. Fortunately, the minute I spoke to Horizon, the high anxiety began to disappear. When I welcomed Jonathan into our house, it melted away.

Review 16 (2023-10-31 - Rating: 5)
I live out of states and needed help for my parents who are 88 years old. First big snow of the year and freezing temperatures the furnace went out. The technician was thorough and did a good job in resolving their issues with the furnace. Lots of cleaning and some parts had to be ordered. Heat is on and my parents are grateful.

Review 17 (2023-11-02 - Rating: 5)
AMAZING! Everyone at Horizon has been great to work with and we have truly appreciated the time and effort Scott and Jonathon have put into our system. Highly recommend Horizon services as they also truly value customer service and working with you to get everything running as it should.

Review 18 (2024-06-01 - Rating: 5)
Scott was very helpful, detailed and knowledgeable and solved our problem quickly. I appreciated all the options that were offered to us. Great company and employees!

Review 19 (2022-10-24 - Rating: 5)
Dan the repair man came over early but called first to make sure we were ready. He was great with our dog, very knowledgeable and got to work. He was able to fix our humidifier at a reasonable cost and was honest about how our system was running. This is the first time using this company but will use them in the future if we need anything else.

Review 20 (2023-02-19 - Rating: 5)
The entire experience was great! They replaced our 40 year old furnace with a new one, which we love! Everyone was so knowledgeable and professional from the techs that came to Carolyn who explained everything to us! I never felt pressured and the information I needed to choose the right furnace for our needs! Thank you!

Review 21 (2023-12-06 - Rating: 5)
Placed a call Friday morning about a furnace not working. Got service same day - later that afternoon. A nice man named Nate came and fixed our problem and serviced our furnace. Got us up and running within a few hours. Nice work, Nate & Horizon.

Review 22 (2024-07-18 - Rating: 5)
Technicians are always prompt and professional. They do good work at a reasonable price.

Review 23 (2025-01-04 - Rating: 5)
The technician found two safety issues and one performance issue when he completed the maintenance check on our garage door. Would recommend horizon highly.

Review 24 (2023-12-11 - Rating: 5)
Experienced and friendly technicians! I have had my furnace maintained annually for years - and also had some plumbing repairs completed. Always exceptional and professional service.

Review 25 (2023-11-14 - Rating: 5)
I love working with Horizon. Everyone is professional and friendly, and they do a great job. I just had a new furnace and A/C installed, and they made the process as easy as possible for me.

Review 26 (2023-06-28 - Rating: 5)
Employees were responsive, polite, professional, and knowledgeable. Someone was sent the same day I called. Others are scheduled to follow up and have already called to make appointments starting the following day for the extra work needed and an estimate.

Review 27 (2023-06-14 - Rating: 5)
Horizon continues to do business like many of us remember, but have trouble finding today. Always responsive, on time, knowledgeable, taking time to help my anxious doggie become more comfortable, & they know how to do their job & communicate all along the way. How nice! Kathy J

Review 28 (2014-12-04 - Rating: 5)
Great company, great service. We are signed up for their Peak Advantage Service (which is a monthly fee that pays for a furnace tune-up in the fall and a AC tune-up in spring). Its nice because they call to schedule the appointment so you dont forget. There are no charges then when they arrive.I have had great techs every time that take their time to do the tune-up and inspection, explain the results and provide suggestions for improvements. I would recommend Horizon to anyone!

Review 29 (2024-04-05 - Rating: 5)
Scott was very thorough and professional. He helped us with valuable information about our aged boiler system.

Review 30 (2023-12-15 - Rating: 5)
I have been using Horizon Services for a few years now, I really like that they schedule my annual furnace and ac tune ups for me. They are always prompt and professional.

Review 31 (2022-11-30 - Rating: 5)
Scott was friendly and professional. He went about his work well and kept me informed. At the end he went over all that he had done. The best part of his report was that the system is functioning well...No needed repairs. He also pointed out the there has been a code change with regard to the gas valve leading to the furnace. However, that did not mean I would have to change it out at this time.

Review 32 (2024-01-08 - Rating: 5)
Mike did a wonderful job. Not only did he maintain the furnace but he fixed the garage door to work with my car opener and my portable opener. He made my day❣️

Review 33 (2024-08-22 - Rating: 5)
We had issues on a Sunday and Horizon came out and fixed it right away. Thank you so much.

Review 34 (2020-08-28 - Rating: 5)
Carolyn and Michelle did an amazing job on the phone helping me to figure out next steps based on my unit after I received a diagnosis and 8000$ estimate for replacing my condenser. We decided the best thing would be to get a second opinion from an expert since the system wasnt close to end of life. Jonathan arrived on time the next day and was able to diagnose the issue correctly and perform the repair and maintenance that was due for less than 900$. I couldnt be happier about Horizons professionalism, expertise and customer/service focus.

Review 35 (2022-07-07 - Rating: 5)
Horizon met with me on a Saturday, and had new A/C and furnace installed by the following Tuesday - in time to MAJOR city of Denver rebates. The sales rep and installers were models of professionalism. I am incredibly pleased with their service and cannot complement them enough.

Review 36 (2024-11-27 - Rating: 5)
Robert was extremely efficient and personable. I would recommend Blue Sky for any plumbing needs.J

Review 37 (2016-05-26 - Rating: 5)
Working with Horizon Services was a pleasure! My AC and water heater were nearing the end of their lifespans. After my routine inspections I was given several options. At the time I decided to go ahead and have both replaced. I saw no need to make fixes or go through testing when something else might go out.I worked with Liz and Carolyn to get the appointment set up and their prices were explained to me in detail. Reese and Josh came out and went right to work even though there was a roofing project going on that same day. I gave them kudos for that. They worked through it, and had the permits pulled. The city inspectors came out, inspected and signed off on their work. Everything continues to work perfectly! I would definitely recommend Horizon!

Review 38 (2018-06-05 - Rating: 5)
Have been using Horizon for the past few years for maintenance and repair of our HVAC, and recently had them clean our vents. We have been happy with their service and their professionalism. Have not had problems with their work, and if there was ever an issue after a visit, they came back out and addressed promptly. They will usually point out things that they note that could become potential problems, but it is never a high-pressure sell.

Review 39 (2023-11-03 - Rating: 5)
Quick visit to fix humidifier. They were prompt, clean, and courteous as always. They are the standard with which all other HVAC companies strive to achieve.

Review 40 (2023-01-17 - Rating: 4)
Jonathan came out and serviced our aging boiler. He did a good job just as in previous years. He also provided estimates for potential future repairs and here I cant readily reconcile the numbers provided. For example, to replace a broken kick heater, which is available from Home Depot for less than $400, the estimated complete replacement cost was about 7 times as high. I understand labor and profit is part of it. But we are talking one electrical connection, and two solder joints, along with partially draining and then refilling this particular hot water loop. It is at most a partial days work. Does that really require labor cost of over $2000?

Review 41 (2023-11-29 - Rating: 5)
Scott was terrific, he got to the root of the problem and helped me understand what I needed to do to get it fixed. Office staff was great at keeping me informed during the process.

Review 42 (2019-07-23 - Rating: 5)
Installing a brand new ac into your home is expensive. I did alot of research before picking out a company I wanted to call. Horizon was not my first choice but Im glad I called. From my first impression from Liz to Carolyn the sales consultant and all the tech guys have been amazing. Carolyn came out to our home sooner than expected she fit us into her schedule as soon as a couple days. She gave us all the information without over selling and was so kind and friendly. I would definitely recommend and keep using their services

Review 43 (2023-07-04 - Rating: 5)
Great experience. Almost immediate appointment, courteous phone interaction, and tech was right on time, professional, explained what he was doing, and no BS. HVAC is inherently expensive so be prepared for that.

Review 44 (2021-04-28 - Rating: 5)
Another HVAC company spent less than 30 minutes looking at my furnace and came up with a 5,000 bill. Had Erick from Horizon come out and was able to confirm that the furnace was working at factory specs. He took his time explaining everything and looking at my furnace. Great work and will use them again.

Review 45 (2020-12-09 - Rating: 5)
I just bought my first home and had concerns about my furnace (it’s 20 years old) so I called to inquire about an inspection to help ensure it was ready for winter. I was able to get an appointment with a technician the same day that I called and he was very professional, friendly, thorough, and explained everything in a way that was easy for me to understand. I would highly recommend them.

Review 46 (2021-04-01 - Rating: 5)
Great experience with the Horizon sales and services team. We had entire new HVAC system installed to replace ancient equipment. Out of 3 quotes Horizon was similar in price but exceled in providing information not mentioned in other quotes (like permitting and code reqs), not over-selling or pressuring into unnecessary equipment, and expert installation. Technicians replaced forced air furnace and AC all in one day and did great, clean work

Review 47 (2024-01-08 - Rating: 5)
The gentleman who serviced our furnace was very kind and polite. He was on time. I have nothing but good things to say about this company. Very professional!

Review 48 (2015-12-08 - Rating: 5)
Very friendly and efficient service. These people are wonderful, from their sales force to their technicians. The install team was the happiest bunch of people Ive ever encountered. Loving their work, and getting along so well together means that the job is done right. I would not hesitate to call them again and will recommend them to anyone who needs HVAC service or any of their other services.

Review 49 (2022-09-26 - Rating: 5)
Very professional from front office to service technician. Their post card promoting seasonal HVAC maintenance specials is great with terrific savings. They keep in touch about the scheduled appointment and always on time.

Review 50 (2014-11-13 - Rating: 5)
By far the most professional and knowledgeable company I have ever worked with! We worked with 4 different people from Horizon Mechanical and all of them where top notch. They are not the cheapest, but they are not the most expensive either. You really do get what you pay for. Extremely dependable and trust worthy. You can tell they are the kind of people who genuinely want to do the right thing. They now have a customer for life!

Review 51 (2023-07-19 - Rating: 5)
We have been using Horizon for years. Erick came today. Very professional. He ran our hose and got out all the debris from our AC unit. Very impressed with his knowledge and expertise.It’s so nice to know that the company you choose never disappoints. 😊

Review 52 (2023-04-05 - Rating: 5)
Horizon is consistently responsive to our needs, particularly when heating or hot water is malfunctioning in the middle of winter. We can’t say enough about the timeliness and quality of their work, and we have been calling on them for over 15 years.

Review 53 (2024-09-04 - Rating: 5)
They did great work. Hihly recommend

Review 54 (2014-04-30 - Rating: 5)
5 stars all around: Honest, knowledgeable, thorough, supportive, responsive, efficient, worry-free. Horizon did the heating and a/c for both my old home and my new. The techs are well trained and top notch. My sales rep, Carolyn was terrific. I also had a chance to work with Tom, one of the owners, and Im impressed with his integrity. I heard of Horizon from a friend at work. I dont see big advertising for this local small business, so Im glad I heard about it thru the grapevine.

Review 55 (2022-07-21 - Rating: 5)
The technician was very thorough in his diagnostics, explained our options, and was also quite professional in completing the repairs. While he was at it, he also discovered a leak in our water heater, which is in our crawl space, and gave us some options on where to go next. Thanks a lot.

Review 56 (2019-06-09 - Rating: 5)
Horizon installed our air conditioning about a year ago. Jonathan took such care, expertise and pride in his work. When our furnace went out a week ago we called Horizon. David came out Sunday and once again the level of knowledge and expertise was impressive. We will continue to trust this company for all our heating and air conditioning needs.

Review 57 (2020-01-15 - Rating: 5)
Horizon Services was extremely responsive. I was having an HVAC issue and they sent a technician, Jonathan, out right away. Jonathan was very polite, professional, and knowledgeable. He helped to educate me about my HVAC unit, did a full inspection and made some improvements, and gave me great information about the company and services offered. Thank you Horizon, and Jonathan, for a wonderful experience!

Review 58 (2021-05-08 - Rating: 5)
Look no further...this organization delivered an absolutely first rate experience.Last week, Horizon Mechanical installed a new top of the line Trane gas furnace, AC unit, and LCD panel based thermostat in my Centennial home. The service techs, Keith and Alex, were prompt, professional, tidy, patient, highly skilled, and perfect gentlemen. The installation was flawless, and we feel a huge improvement in the comfort of our home already. The sales experience (our rep was Carolyn) was also very professional, thorough, and promptThis is a process and quality driven company - and it show in every customer touchpoint.I know there were lower cost alternatives out there - but these folks delivered superior value for the money.We are 100% satisfied with this company.

Review 59 (2018-09-05 - Rating: 5)
I had this company come out and do my air duct cleaning. Very professional and very clean. They took their time and did it correctly. the person I spoke to to make the appointment was very professional. Picked the best time and day that worked for me. I would highly recommend this company for any of their services.

Review 60 (2020-08-21 - Rating: 5)
We have used Horizon for the past 15 years. They are top notch. They are able to clearly describe the issue system is having.. they have the parts on hand to repair. They are also ready to bring in extra techs and resources when the problem is discovered to be larger than a simple fix. They are thoughtful, professional and leave your house clean.

Review 61 (2015-02-13 - Rating: 5)
Absolutely first class company, people and service! They go above and beyond to educate and inform. Their level of communication is a 12 on a scale of 1-10! The communication, care and competency were exhibited throughout the event - from Carolyn coming by to estimate the job and make recommendations - to receiving an email with a photo of my technician and the truck he would be driving - to the level of professionalism in the tech who arrived - his communication and explanation of the job - and the time - and his care for my home - all exceeded my expectations! Horizon is my GO TO company! Thank you to all the professionals throughout the organization!

Review 62 (2017-07-10 - Rating: 5)
Called this morning and was helped right away. Tom, Jonathan, and Fred did their best to make it efficient and relatively inexpensive. Tom helped me troubleshoot over the phone and when there was nothing left for me to try, sent out the guys. They figured out the issue right away, which was luckily just a loose wire in the furnace, and my A/C is back on track keeping the dogs and myself sleeping much better. All in all, out the door under $150 which made my pocket book feel way more at ease. Thanks guys!!

Review 63 (2019-08-05 - Rating: 5)
Horizon was able to come within 24 hours to evaluate what was wrong with our AC unit even though the metro Denver area had been on an extended heat wave and our regular AC service provider was booked for three weeks. The technician was prompt, responsive, and resolved the problem with our AC. The service call was thorough and fairly priced.

Review 64 (2023-08-09 - Rating: 5)
Weve used Horizon for years. Very reliable and honest. Well trained techs and always friendly. Take time to explain the system to us.

Review 65 (2021-02-09 - Rating: 5)
Horizon is so efficient, easy to schedule with, they communicate clearly, gave me a heads-up call when they were on their way, updated me during and after they were finished working on my furnace! I so appreciate them explaining everything to me and kindly answering my questions! So glad to know about this company!

Review 66 (2017-07-15 - Rating: 5)
HIRE THIS COMPANY!!! We just had our furnace and AC replaced and they did MORE than they promised. Before Horizon our 2nd floor was 8-10 degrees warmer in the summer and now after the installation the upstairs and mainfloor are exactly the same!!! They are professional from setting up and doing the estimate, installation, inspection and follow-up! I requested service a few days after the install and they came out that day! I would recommend them to everyone!Thank you Horizon,Craig

Review 67 (2019-06-18 - Rating: 5)
Thomas was courteous, educated, and very very efficient. he explained so much more than any other company I have ever worked with. Definitely have adopted this man and his company!!! Carolyn and Liz were also always on time, and made me feel so taken care of~!!!

Review 68 (2018-05-09 - Rating: 5)
I have worked with Horizon on a couple of projects and they were very helpful in determining our needs for heating and air conditioning. On another occasion they evaluated our water heater. Technicians were very friendly and professional, seemed very knowledgeable for the project they were working on.

Review 69 (2014-03-07 - Rating: 5)
We originally used Horizon when our furnace broke on New Years Day in 2010. We expected to have to pay a huge price because of the holiday, but we didnt! In fact they came to our house right away, was extremely friendly and charged us their normal rate. Since then anytime we need help with our heating, we call Horizon and get the same service every time. I cant say enough good things about them and refer them to all my friends.

Review 70 (2014-12-16 - Rating: 5)
The technician arrived on time and even called me 30 minutes before the arrival time to let me know he was on his way. He did a thorough job cleaning and checking out the furnace. After the furnace maintenance was complete he helped me pull out my stove to check the gas connection for leaks. Above and beyond! Thank you!

Review 71 (2023-08-09 - Rating: 5)
I was very impressed with the professionalism of Scott when he came to diagnose the air conditioning problem and with Caroline who came to explain and finalize the purchase and installation details of a new furnace.

Review 72 (2022-02-08 - Rating: 5)
Had to have a new water heater installed. Have used Horizon for years. Heater and air conditioning. The techs know what they are doing and I have always trusted them. Thomas installed my new water heater today brought it up to current codes. Great job.

Review 73 (2022-02-11 - Rating: 5)
Called them to work on my Trane system after a competitor was out several times to no avail. They took care of the issue quickly. You could tell they had the proper training and were not just parts changers. If you have a Trane system dont go anywhere else.Thanks Horizon

Review 74 (2014-04-21 - Rating: 5)
Reliable, dependable and friendly ~ from the top down!On a very cold night a couple of years ago, I came home to a cold house which was getting colder. Thanks to Team Dave Logan, I found the Horizon Mechanical folks, who got the furnace humming away again. Heat!!!Shortly thereafter, I was gone for a couple of weeks and again returned to a cold house. The Horizon Mechanical folks were not daunted, and did what was necessary to get my furnace going again.Since then, on a regular basis, they inspect and fine-tune my HVAC system. Thanks, Horizon Mechanical!

Review 75 (2014-04-21 - Rating: 5)
Horizon Mechanical is a solid company all the way around. Each member of the staff is dedicated to making sure you are a satisfied customer. We are service contract members and it really takes a load off your mind to have them just a phone call away for heating, cooling & plumbing service.Highly recommend.

Review 76 (2014-11-16 - Rating: 5)
My heat took a low dive during the first coldest week in Colorado and I was in desperate need of some assistance. Through social media, I was referred to Horizon because of their service manager, Jonathan Miller. He is actually from my hometown in Wisconsin and I have known him for many years- they were able to schedule him to come in and see what the issue was! Jonathan was very thorough and explained everything very well. I am a renter and have never owned my own home, so his help was extraordinary. I now have working heat, warm feet (wahoo!), and am aware of things that I wouldnt have known on my own.Experience, expertise, and friendliness have won me over! Great job today and thanks again, Jonathan! You have a reference for life :)

Review 77 (2014-05-24 - Rating: 5)
Very reliable, thorough and knowledgable technician provided me more information than I had imagined in helping me make a decision between repairing a part versus replacing a system. I felt truly comfortable working with this company and will be using them for all future plumbing, heating and a/c needs.

Review 78 (2020-06-29 - Rating: 5)
I have been using Horizon for several years to maintain and service my HVAC system on two different houses. I would recommend them to anyone looking for a reliable, punctual and professional group that has excellent pricing and stands behind all their work.

Review 79 (2014-04-04 - Rating: 5)
The ignitor on my furnace went out the coldest night of a week-long cold snap. I asked my boss who he used, and he said Horizon Mechanical was great. So I called them up and had a tech out within 6 hours! He was quick, courteous and wasnt pushy in trying to sell me anything more. I know who I will call next time I need my HVAC serviced!

Review 80 (2022-01-08 - Rating: 5)
Friendly service and gave good recommendations and advice on maintaining our systems and upcoming maintenance precautions. Weve worked with Horizon for years and they are there when we need them.

Review 81 (2019-07-08 - Rating: 4)
The service was timely and the technician was very competent. However the price for cleaning my evaporator (no new parts and took about 20 min.) was too high in my estimation.

Review 82 (2013-10-28 - Rating: 5)
I had a fantastic experience with Horizon Mechanical. They showed up right on time, were incredibly professional and knowledgeable, and were very fair in price. I will continue to use them on a long term basis for all my heating needs.

Review 83 (2021-05-22 - Rating: 5)
Initial walkthrough and diagnosis was very pleasant. Eric, the tech was informative and polite. Carolyn, our consultant who set everything up was a pleasure to work with as well.

Review 84 (2020-08-11 - Rating: 5)
The technicians were very professional and got the work done quickly. I can’t speak to the overall value from a pricing perspective, as it’s 94 degrees outside and we just needed our AC fixed Immediately.

Review 85 (2019-12-29 - Rating: 5)
Furnace went out Saturday evening. Was on calendar for Monday, although was able to reroute a technician to on sunday AM. Got us back up and going during a cold snap. All staff very professional through out entire process!!

Review 86 (2024-05-25 - Rating: 5)
Been a client for over 10 years. They have always been professional and do great work.

Review 87 (2022-04-20 - Rating: 5)
The service person was on time, knowledgeable and informative.He changed our system from heat to air conditioning and made sure we were satisfied. Great service!

Review 88 (2024-05-02 - Rating: 5)
They are always very prompt when we have a problem and flexible with their maintenance times.

Review 89 (2022-10-03 - Rating: 5)
They couldn’t repair my unusual hybrid steam/hydronic system but were very polite/knowledgeable and referred me to a different company. Didn’t charge me.

Review 90 (2023-12-07 - Rating: 5)
Technician was well dressed on time did a very thorough professional job. I would highly recommend.

Review 91 (2021-06-14 - Rating: 5)
They were very responsive and good communication. They addressed any issues I had and did repair carefully. Got my ac fixed in time for the summer.

Review 92 (2021-08-23 - Rating: 5)
The service technician was readily available and professional. He diagnosed the problem quickly and repaired the problem. He explained clearly what the monitor would do to resolve future drainage problems.

Review 93 (2014-05-01 - Rating: 5)
We have used Horizon for several years now, the guys are always professional, they clean up after themselves. Had them install A/C 3 years ago and have been completely satisfied.

Review 94 (2019-08-24 - Rating: 5)
Horizon never disappoints when it comes to the annual AC maintenance. From the sales team to the technicians. Thomas is always so friendly and knowledgeable .

Review 95 (2020-02-10 - Rating: 5)
Hands down the best HVAC and home maintenance company we’ve ever had. Consistently available, on time, upfront about issues / costs, and professional.

Review 96 (2024-09-28 - Rating: 5)
As always, Horizon, and specifically the technician Zen, was on time, friendly, competent and efficient.

Review 97 (2020-10-05 - Rating: 5)
Always a great experience! We get so busy so it works perfectly that they reach out to us to schedule time to come out and do maintenence. Love that we have a service that we can depend on and trust!

Review 98 (2024-01-24 - Rating: 5)
The tech did a great job. He went out of his way to explain what he was doing and what was going on.

Review 99 (2024-01-18 - Rating: 5)
Everyone at horizon is amazing! Will always be my first call! 5 stars all around!!

Review 100 (2024-06-26 - Rating: 5)
These guys get the job done. I highly recommend them.

Review 101 (2020-07-12 - Rating: 5)
Thomas did a great job of explaining everything and helping me out. He didnt try to upsell or give me things I didnt need. Definitely would call Horizon again.

Review 102 (2021-07-01 - Rating: 5)
Horizon does a great job keeping our home HVAC running well. We also use them at our rental property for HVAC. i would recommend them

Review 103 (2024-07-20 - Rating: 5)
Thought Zen was professional,personable,very knowledgeable and helpful

Review 104 (2022-05-11 - Rating: 4)
They reviewed our system. told us where the problems exist in their opinion, but would not work on it at this time. They did recommend other vendors for us to try.

Review 105 (2024-03-24 - Rating: 5)
It was easy to schedule my appointment and received an email to confirm with a picture of the technician. The tech Jonathan called an hour prior to arrival and was on time. Booties were worn to protect the floor. He checked the ac/heat system, cleaned it and made a repair while also taking time to answers my questions and explain pricing! Time was taken to cleanup the area. There was another tech Chris who assisted and was also friendly and respectful. Great experience!!

Review 106 (2021-11-04 - Rating: 5)
The Techs showed up to the house very professional and was able to find the issue with my boiler in minutes. Couldnt ask for a better experience.

Review 107 (2019-03-19 - Rating: 5)
Nick and Alex were extremely professional and thorough. Very impressed with Horizons response and service. Looking forward to continued service.

Review 108 (2019-07-06 - Rating: 5)
Horizon was very professional and answered all my questions. It never felt that they needed to rush off. Keith was very helpful and informative.

Review 109 (2020-07-27 - Rating: 5)
Guys found the problem and corrected in no time. Was our AC unit. I will call them for all of my problems that arise. I feel like I can trust them.RespectfullyTom Solomon

Review 110 (2024-03-25 - Rating: 5)
Amazing customer service, quick response and Scott was very professional. Thank you so much! ⭐️⭐️⭐️⭐️⭐️

Review 111 (2021-05-29 - Rating: 5)
We are very satisfied with our decision to go with your company. Reese and Jonathan did such an amazing job.

Review 112 (2024-05-03 - Rating: 5)
Horizon’s service is incredible! I won’t use anyone else again!

Review 113 (2020-01-27 - Rating: 5)
The techs from Horizon were right on time, answered my many questions, and checked in with me throughout their repairs. I highly recommend this company.

Review 114 (2023-10-17 - Rating: 5)
They are a great company to work with! Theyre honest, kind and knowledgeable! The best!!

Review 115 (2022-10-17 - Rating: 5)
Prompt, knowledgeable, helpful in explaining our options w/ older boiler unit. Friendly and easy to work with.

Review 116 (2023-10-07 - Rating: 5)
The technician, Zen, was friendly, professional, and thorough. He explained everything that he was doing and why.

Review 117 (2022-09-22 - Rating: 5)
Horizon is very professional. Service personnel seem very trained. They are not the least expensive but one of the best.

Review 118 (2023-08-25 - Rating: 5)
Friendly, professional, high-quality service provided by Horizons team member, Zen.

Review 119 (2014-08-29 - Rating: 5)
The furnace install was great so when we needed a water heater we called them back. Very nice people to work with

Review 120 (2023-07-16 - Rating: 5)
Scott is the best! Appreciate his knowledge and professionalism and the time he takes to explain things.

Review 121 (2021-04-29 - Rating: 5)
Turned on the AC for the first time yesterday since it was replaced to test it. It is so quiet. So is the furnace motor, compared to my last one.

Review 122 (2022-08-16 - Rating: 5)
They came out quickly and repaired the broken garage door correctly. Technician Jonathan was friendly and professional.

Review 123 (2019-08-05 - Rating: 5)
They may be on the high end as far as cost, but you get what you pay for. 5 stars says I was completely satisfied with my experience.

Review 124 (2020-11-02 - Rating: 5)
Reese was very friendly professional and he did a great job servicing our furnace!

Review 125 (2024-09-23 - Rating: 5)
As usual Eric was 👍

Review 126 (2022-10-20 - Rating: 5)
Great experience with this company. Dan was very helpful and easy to work with. Will recommend and use Horzon

Review 127 (2022-06-24 - Rating: 5)
Horizon has always been there for us with our heating and a/c. Very prompt and courteous.

Review 128 (2021-11-02 - Rating: 5)
Showed up on time. Good system with text to let you know they are on the way and who to expect. Very professional every step.

Review 129 (2023-12-29 - Rating: 5)
Always very professional, communicative, and knowledgeable! Would highly recommend Horizon!

Review 130 (2023-12-28 - Rating: 5)
Scott was top-notch and very diligent in his work. He serviced my furnace and was highly knowledgeable and helpful, answering all my questions patiently and clearly. The pricing was fair and reasonable, and the process was smooth and efficient. I highly recommend Horizon to anyone in need.

Review 131 (2022-01-14 - Rating: 5)
I got a Furnace cleaning, and was very satisfied with this Company, from start to finish. Id recommend them

Review 132 (2023-12-26 - Rating: 5)
The gentlemen that showed up were friendly and did a great job of explaining everything.

Review 133 (2024-02-27 - Rating: 5)
Repair professional was just that. Very knowledgeable and efficient

Review 134 (2023-01-21 - Rating: 5)
Zen was fabulous. I Always appreciate Horizon. Theyre awesome.

Review 135 (2023-12-11 - Rating: 5)
Jonathan was awesome, he is super friendly and helpful.

Review 136 (2021-04-29 - Rating: 5)
Jonathan replaced my air conditioner and had to turn the temperature up, it was working so well, I got a little cold.

Review 137 (2023-06-21 - Rating: 5)
Scott was awesome! Very informative and helpful. Thanks for your service!

Review 138 (2024-01-05 - Rating: 5)
The winter maintenance of our HVAC system was thoroughly checked by the technician. He explained that everything was in order and even recommended some other services. I valued his time and expertise.

Review 139 (2023-12-14 - Rating: 5)
Scott, our technician, did an excellent job! His communication was timely, he shared his perspective on things that could work better, but did it in a manner that was not salesy or pushy. I appreciated his transparency and professionalism while he completed his work.

Review 140 (2023-01-20 - Rating: 5)
Great job. Very professional. I totally recommend this company.

Review 141 (2024-01-27 - Rating: 5)
Professional, Kind and courteous. Great customer service.

Review 142 (2022-12-22 - Rating: 4)
Very responsive and high quality installation. Expensive, but given the situation, necessary expense.

Review 143 (2022-11-06 - Rating: 5)
Jonathan was very professional and courteous. Quick but thorough.

Review 144 (2021-04-29 - Rating: 5)
We are so happy with the work done on our heating system. It is working so much better now, thank you.

Review 145 (2021-05-08 - Rating: 5)
We are way more comfortable on all three floors now, since our equipment was replaced.

Review 146 (2022-04-24 - Rating: 5)
Great service. Very responsive and professional. The technician found the problem and fixed it quickly.

Review 147 (2023-09-07 - Rating: 5)
Horizon is a wonderful company to work with. They are knowledgeable, professional & reliable. They’re employees are very friendly and nice to do business with.

Review 148 (2024-07-09 - Rating: 5)
Prompt, friendly and efficient service.

Review 149 (2023-10-11 - Rating: 5)
Great service. Friendly and knowledgeable techs. Always on time and thorough service.

Review 150 (2014-05-16 - Rating: 5)
Great Company. Very thorough and methodical when working on heating and sir conditioning system.

Review 151 (2021-04-28 - Rating: 5)
Basement is cleaner now than before all the work you guys did. Your guys are amazing.

Review 152 (2021-03-24 - Rating: 5)
Nice job. Good workmanship. Thank you for cleaning up and putting rugs back in place.

Review 153 (2022-04-13 - Rating: 5)
Marlowe and Jonathan were great. Explained everything that needed to be done.

Review 154 (2021-12-11 - Rating: 5)
Great service, very responsive, explained what the problem is and need to get parts since today is Sunday.

Review 155 (2023-06-03 - Rating: 5)
Scott was very polite professional and thorough.

Review 156 (2023-07-20 - Rating: 5)
Our technician, Scott, was fabulous 🎉🙌. Help from the amazing office manager/receptionist was also top notch.

Review 157 (2023-02-15 - Rating: 5)
Scott was very professional, honest and thorough!

Review 158 (2023-01-05 - Rating: 5)
Both techs were great. Called late on Friday afternoon, they worked until my boiler was fixed. On a cold night too. Thanks.

Review 159 (2023-07-17 - Rating: 5)
Came out same day, very communicative, helpful, quick and reasonably priced.

Review 160 (2022-10-18 - Rating: 5)
Knowlegeable and customer oriented service. Tested and verified that hot water radiant heating system was working and explained how the system worked to us. Great Service!

Review 161 (2022-12-23 - Rating: 5)
Professional and thorough. Tech took time to explain what he was doing. Recommend any one with hvac to contact tem

Review 162 (2023-02-08 - Rating: 5)
A handsome Boilerman Named Scot came for our annual maintenance on two separate boilers which he completed promtly after discussing with scot a area of our house that was cold he suggested moving the thermostat to a different location that worked like a charm. So we now have a comfortable warm house. This began at 8 Am sunday morning so this Co. Is concerned about their clients. Bravo Tom and Scot ( the master griller.) Thanks Bill and Joan.

Review 163 (2021-04-17 - Rating: 5)
They will be installing new furnace, ac and hot water heater on Monday

Review 164 (2021-04-28 - Rating: 5)
Your installer Reese and his helper did a great job.

Review 165 (2020-09-23 - Rating: 5)
From initial contact with Caroline, every step of the sale and installation was handled in a prompt and professional manner. Communication from Liz was excellent! Jonathan, Reese, and Jordan were courteous and professional throughout their workday. Jonathan was very knowledgeable and explained everything thoroughly. Highly recommend Horizon Services!

Review 166 (2020-01-08 - Rating: 5)
This is the second time Ive worked with Horizon Services for work at my home. They are very responsive, polite, and professional in all facets of the business. Reese came to my home to service my furnace. He called 15 minutes before my appointment time to let me know he was en route. He arrived exactly on time, and went immediately to the task. Explained everything clearly, and left my house looking better than before he arrived. Definitely recommend them for home services.