Bill Smith Plumbing & Heating

Located in Englewood, Colorado

Address: 4101 S Broadway, Englewood, CO 80113, United States

Phone: +1 303-781-7856

Rating: 4

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Review 1 (2024-05-16 - Rating: 5)
Best plumbing company I have had in 30 years!Luther came out, explained about vents, joists, and drywall that he had to work with to replace 2 spigots.Even though he encountered a problem, he did the work in the estimated time frame.He is very knowledgeable about construction.I wish I had known about Bill Smith and Luther many years ago. This is a company I have full confidence in!

Review 2 (2024-04-13 - Rating: 5)
I have the highest praise for the work done by Roy, with Hez assisting, to solve the puzzle of a sewer smell coming from my laundry room after adding plumbing for an adjacent new basement bathroom. (The original contractors were not responsive to my calls!) It was a difficult puzzle to solve, with all the new lines, pipes, and vents. Roy and Hez were so professional and efficient, and discussed with me every step of the way. They also acted with much kindness and integrity. The office was also prompt in answering my messages and getting an appointment scheduled. I highly recommend Bill Smith Plumbing.

Review 3 (2024-03-07 - Rating: 5)
This is lisa. Luther came out today to fix a A copper pipe that burst when we forgot to remove our hose this winter. He also looked at the bathroom sink upstairs and gave us a couple great money saving tips. He showed up on time and was professional and worked quickly and did a great job! He’s also a nice guy, and he liked our dog. Thanks!

Review 4 (2022-08-20 - Rating: 5)
I had a leaking water heater that was giving up, so it was time to replace it. My AC condensation was leaking into my furnace as well. I called my plumber of 20+ years, but he was getting too old (as am I) to haul the water heater out of the basement so he recommended Bill Smith plumbing. I gave them a call, got a quote, and scheduled the replacement and repair. I couldnt be more pleased with the way they were careful with my home. They covered their shoes and put down a protective cover on the floor and carpet in the basement, then got to work. In a short period of time, the water heater was replaced and the AC drainage repaired and has been working great. Everybody involved is very professional and competent. I will continue to use them in the future.

Review 5 (2024-11-10 - Rating: 5)
My mans Roy and Hez the Mez fixed Dizzy Dex’s ultra shitty toilet. Hella w job

Review 6 (2023-02-12 - Rating: 5)
I had a faucet problem in my bathtub, which had a Moen fixture which are very difficult to replace and repair. We walked into the shop, and Roy assisted us with a tremendous amount of patience, and knowledge regarding how to alleviate our issues. I would highly recommend this plumbing service. They are very professional, kind and knowledgeable.

Review 7 (2021-03-05 - Rating: 5)
We have used Bill Smith Plumbing for years - never disappointed!Currently remodeling two bathrooms; replacing all toilets, shut-off valves and faucets. The office staff did a great job scheduling the work over two different days to accommodate other contractor tasks. D.J. and his helper arrived right on time today, worked carefully and quickly, asked several questions to make sure they covered everything properly, and made a couple of helpful suggestions.Always a great experience.

Review 8 (2022-02-13 - Rating: 5)
Couple weeks ago our water pipe busted and flooded our basement. We called bill smith plumbing towards the end of the day and they sent a technician out right away. The technician, Dylan, arrived within 30 min. He was professional and very skilled. He found the busted pipe right away and only had to cut less than 2 square foot into our dry wall. He fixed the broken pipe within the estimated time and gave us recommendations for what to do/not to do to help prevent similar issues in the future. We’re not experienced with pricing but it seemed very reasonable for the amount of work done and urgency of request. We’re so thankful to have found bill smith plumbing and will be using them for any future work needed.

Review 9 (2021-04-15 - Rating: 5)
I have exclusively used Bill Smith for more than 30 years. They are wonderful from initial contact to job completion. Prices are competitive and there is a senior discount They have repaired, replaced and provided general maintenance for all my plumbing and heating needs. The technicians are knowledgeable and explain everything soI can understand what needs to happen. They are so careful and thorough! Cleanup is perfect. Most importantly, the technicians are pleasant and honest. I highly recommend Bill Smith !

Review 10 (2019-02-01 - Rating: 5)
Who doesnt hold their breath when they have to call a plumber? My Mother and I have both used Bill Smith Plumbing for over 13 years. My Mother had complicated and ongoing plumbing issues at her condo. Bill Smith Plumbing came highly recommended by her condo association. They always provided prompt, competent, efficient and reasonable service. They delivered on their promises and estimates. Luckily I have only needed them for minor repairs like faucet installations. Much like Angies List I keep a running list of favorite trades people. I have recommended Bill Smith to many inquiring friends and neighbors! I rate them five stars for sure!

Review 11 (2021-03-11 - Rating: 5)
I have used Bill Smith Plumbing for 100% of my plumbing issues for over 35 years. I trust their plumbers to recommend appropriate repairs/installation/service for all plumbing. They are experts, customer service oriented and do the job right the first time. From the office staff to on site staff, I am totally satisfied.

Review 12 (2021-04-22 - Rating: 5)
Needed to have the hot and the cold valves replaced in my shower upstairs as well as downstairs. Previous company only replaced the gaskets about 3 years ago and they started to fail which caused the valves to drip when they were shut off. Lose her came out and replace them and recaulked around me hot and cold. Luther spent the time to explain my options and I decided to go with replacing the valves versus replacing the entire unit. Price comparison is well within other companies estimates. Bill Smith has also replace my hot water heater and put in surge protectors as I had too much water pressure coming into the house from the main. Overall Im very pleased with the work that Bill Smith does.

Review 13 (2019-01-31 - Rating: 5)
Bill Smith is our go to for both plumbing and heating needs. We have used them several times over the past couple of years. The first time we used them was after we had a horrible experience with another plumbing company who came out to snake our main line and caused major damage to our basement. We looked at reviews for Bill Smith and talked to a couple of other neighbors when we needed this completed the time following. We loved them. They talked with me through the entire process and explained why that had happened with the other company and what they do to avoid problems as that putting me at ease. We decided that we liked our first experience so much to have them come out and service our ancient furnace which they did and again we had nothing but praise. We have never had a problem with customer service or having a bad technician come out and perform work. Yes, sometimes we have had to leave a message but we always get a call back. This past winter we had a piece break on our furnace and like I said before, our furnace is very, very old. It was the beginning of winter and when we called Bill Smith they were booked out a couple of weeks. They offered after hour service but we chose not to go that route and instead went with a different company. What a waste of time that was. The person came out and barely looked at our furnace, saw how old it was and told me that we were in danger of carbon monoxide, etc and needed to purchase a new one immediately then sent out their person to give us quotes. It didnt set well so I called Bill Smith back and set up an appointment with them. They came out and fixed the part for a fraction of the cost of a new furnace, tested for carbon monoxide (none found from the furnace) and provided us with ways to make our furnace last longer. We always ask for a quote ahead of time to know approximately our costs and they have never exceeded that quote and many times been under it. We highly recommend them.

Review 14 (2021-03-04 - Rating: 5)
They came to my house within a half hour of hearing about the problem.The plumber named Luther was extremely courteous and very helpful even to the point of saving me money by letting me know what would be under warranty.He was very knowledgeable and worked quickly and solved three of our kitchen sink problems very well. In fact he did excellent work. I will continue to work with this company whenever I have plumbing problems. Thanks Dr. Caplan

Review 15 (2021-03-11 - Rating: 5)
Finally ! A trustworthy plumber and amazing experience ... you now have. A lifetime customer and I am so appreciative! Called This AM , out within two hours . My heater wasn’t working and snow coming in ... now it works and now that I have bill smith pluming it will continue working !

Review 16 (2019-01-31 - Rating: 5)
I have used Bill Smith Plumbing for years for annual furnace maintenance and plumbing jobs. I had Bill Smith come out to service a boiler in a home I just bought that had not been serviced for years. They were here all day. The boiler was very dirty and needed to be cleaned and serviced. The wiring had to be fixed. The owner even came out and worked on the boiler. These guys back their work and I could not be more pleased.

Review 17 (2019-01-31 - Rating: 5)
Bill Smith recently replaced our water heater. I was pleased with the quick response to my call and the work that was completed. The plumber who installed the water heater took the time to explain everything to me. Also a good job of cleaning up after the installation

Review 18 (2021-05-28 - Rating: 5)
Sean did a FANTASTIC job replacing my water meter yoke! I will be using Bill Smith pluming from now on! Fair pricing too! Another company wanted to charge me $1100 for a three hour job, Bill Smith was less than half that! Professional service all around!

Review 19 (2021-03-20 - Rating: 5)
Bill Smith Plumbing & Heating repaired a very old furnace and saved its life, and rescued us. The office staff and the two technicians that served us were so wonderful, from finding workable parts for a dinosaur furnace, to the work completed timely and well, to treating us with respect and kindness during this difficult time of covid. They turned a very stressful and disaster-potential situation into a fix, saving us the cost of a new furnace. I highly recommend.

Review 20 (2017-12-09 - Rating: 5)
Sears sent me a “contracted” Repair person who was an independent operator. That company told me that my furnace had a cracked heat exchange and that I needed a new furnace. After feeling something wasn’t right I decided to call Bill Smith and my gut instinct was correct!!!! All it needed was a $12.88 part. The other company tried charging my warranty company to install the new furnace and also tried conning me out of another $875 in “non covered” installation fees at the last minute. They knew I was desperate for heat since the temperatures dropped to below freezing. I hope this example shows you Bill Smith is a local reputable business who does the right thing even when it doesn’t make them the most money. Thank you Bill Smith!!!!!

Review 21 (2020-06-03 - Rating: 5)
Other guys wanted $850 to repair a busted wire that was causing our AC not to work; also said it would take “all day” to repair. Bill Smith Plumbing came out the very day I called them for a second opinion, was prompt, and repaired the damaged wire very quickly for $144! Would highly recommend.

Review 22 (2019-08-07 - Rating: 5)
The nice lady in the office was amazing and very helpful. We needed a value replaced after a home inspector knocked it off. They were the quickest to respond to our “none emergency” that others plumbers didn’t feel like was a necessary same day fix.

Review 23 (2013-12-06 - Rating: 5)
Reliable and fair. I have been using Bill Smith Plumbing for almost 20 years and have been pleased every step of the way. Prior to finding them, I went through several companies that did very little, never had the parts with them (charged for going to get them), and overcharged for what little work they did. You can rely on Bill Smith Plumbing to know what is wrong, fix it and treat you fairly. Cant say enough good things about them. The only bad thing (for me not for them) is they are so good they stay busy, so call when you first see a problem and get them scheduled.

Review 24 (2023-11-28 - Rating: 5)
Roy was so helpful when I called and was able to troubleshoot the issue over the phone to see if he could get to the root of the problem before even needing to send someone out. I’ve had them out before and they did a great job!

Review 25 (2019-03-22 - Rating: 5)
Fast friendly and not super expensive! We found our new regular plumbers! Just needed help fixing a sink and fixture but Mike had it up, running and leak free in no time!

Review 26 (2011-06-01 - Rating: 5)
Stopped in to ask a few questions about an unusual water heater in my commercial building. Fully expected them to send a service rep, which was fine, but instead Roy and his staff researched wiring diagrams, pulled parts to compare and finally drew me a diagram to help me fix my situation, all without charging me a penny!While I hesitate to tell everyone to seek free help from them, they showed that old fashioned customer servicestill exists! Well done guys!

Review 27 (2014-02-07 - Rating: 5)
Thank you Bill Smith Plumbing! As a regular customer, I am always appreciative of the good job they do. But, today, I am even more grateful! Thank you Brian for efficiency and sense of urgency with my broken pipe! Dan (as always) did a fantastic job. He is quick and always professional! Thanks.

Review 28 (2021-04-13 - Rating: 5)
Luther did an excellent job, in less time than expected. He pointed out ways in which I could save money and explained exactly what he had to do, in clear, understandable terms. I would recommend this company to anyone.

Review 29 (2019-02-01 - Rating: 5)
Bill Smith Plumbing has done consistently excellent work on the plumbing in my older home, from repair to remodeling to replacing old pipes. Rates are reasonable and the personnel are friendly and efficient.

Review 30 (2019-01-31 - Rating: 5)
My property management company has used Bill Smith Plumbing several times int he last year. The results have always been satisfactory and the work completed in a timely and professional manner.

Review 31 (2019-02-25 - Rating: 5)
Bill Smiths people are terrific. Solved my older gas furnace problem right out of the box, no hesitation for a fraction of what the much larger, heavily advertised plumbers estimated. Would use them again.

Review 32 (2022-02-22 - Rating: 5)
Prompt, professional and cost came in under estimate. Dylan was wonderful. Scheduling was easy. No wonder they have been in business 40+ years. Highly recommend.

Review 33 (2021-07-23 - Rating: 5)
Excellent work and service! Sean was profession, neat, and friendly! The job came in under the estimate. I recommend Bill Smith plumbing to everyone!

Review 34 (2019-05-17 - Rating: 5)
Frank from Bill Smith plumbing came out to rotoroot the obstruction in the sewer pipe.Frank is an extremely nice young man and did a great job.Excellent service from Bill Smith plumbing.Thank you.

Review 35 (2020-06-25 - Rating: 5)
All staff members I interacted with were extremely professional and courteous. I trust the integrity of this company and would recommend them to anyone needing service in the Denver area.

Review 36 (2021-03-11 - Rating: 5)
Luther did an excellent job of explaining the problem and then resolving it. He and his partner were very professional and took the appropriate steps to do the job properly.

Review 37 (2021-03-08 - Rating: 5)
Lou was right on time, figured out the problem quickly and fixed it. After 4 days with no water, he was a godsend. Also, Miravelle in the office was very helpful.

Review 38 (2014-06-10 - Rating: 5)
I love the services of Bill Smith...Roy the owner is awesome...he cares for his customers. An excellent Englewood company with great plumbers! I totally RESPECT this company!

Review 39 (2021-03-11 - Rating: 5)
So glad they were able to come out and make the emergency repair. Sean (our technician and a Veteran) was friendly and professional, good quality work!

Review 40 (2021-03-18 - Rating: 5)
Fully Satisfied. Service requested was performed better than expected. Pricing was better than expected. Maintenance on furnace was efficiently and professionally performed.

Review 41 (2020-02-12 - Rating: 4)
Always have had a reliable experience with them. Pleasant staff and can usually get us in quickly.

Review 42 (2019-04-26 - Rating: 5)
Reputable company always does great work gives competitive bids and they always return your phone calls right away

Review 43 (2023-02-04 - Rating: 5)
Had our main water shut off leaking and needing to be replaced called Bill Smith had great communication with the office person and they were able to fit us into the schedule. The plumber showed up on time and was super friendly and made quick work of our repair/replacement. He came prepared with all tools and parts and got straight to work. Pricing is great with this company as well quality work for a quality price. We will use them again for our plumbing needs for sure.

Review 44 (2019-10-22 - Rating: 5)
Sean (or maybe Shawn?) came out right away. He was kind, helpful, knowledgeable and fair!

Review 45 (2021-03-02 - Rating: 5)
Tum But did a great job fixing our furnaceHe was efficient and neat. Thank you.

Review 46 (2019-08-15 - Rating: 5)
Best customer service went to places like fergusons and could not find what i found here. This place rocks and the owner and ployees rock!!!! Im bleased to know about this place.

Review 47 (2023-07-11 - Rating: 5)
Very, very nice schedulers and technicians! Very knowledgeable as well

Review 48 (2021-03-09 - Rating: 5)
I called Bill Smith Plumbing & Heating to repair a rusted furnace exhaust pipe on my elderly moms furnace. It was easy to get an appointment and Lou, the technician was friendly, knowledgeable, meticulous, and an expert at his craft...an excellent repair. And, they charged a fair price. Im so impressed that Im having them replace my 17-year old water heater. I highly recommend Bill Smith Plumbing & Heating!

Review 49 (2022-07-26 - Rating: 5)
Recently Charles G. with Bill Smith Plumbing fixed my bath faucet. He was courteous, professional, tidy, time efficient and he even gave me a coupon discount before I asked for it! Bill Smith has been my go to for any plumbing and or heating repair needs for 15+ yrs! I highly recommend them!

Review 50 (2021-07-16 - Rating: 4)
Needed a new disposal installed. Very nice job since I was unable to do because for recent surgery.

Review 51 (2019-02-19 - Rating: 5)
This is a great store, centrally located and with their nice business sign are easy to find right on Broadway 🛠

Review 52 (2021-03-14 - Rating: 5)
Pilot light on our furnace would not stay lit.... right before the big weekend storm. They moved the schedule around to fit the repair in. Repairman very polite and efficient. Furnace now working great.

Review 53 (2021-03-11 - Rating: 4)
Just bought a fix and flip about a month ago. The house was built in 1960 and I needed to get an assessment of the overall plumbing situation, in addition to adding a water pressure regulator (water pressure was WAY to high). Luther took care of me. He added the regulator as well as assessed any of the other issues that could cause problems in the future. His main concern was that the house had sound plumbing. There may be cheaper options (hourly rate), but it seems you can really count on Bill Smith to do quality, honest work.

Review 54 (2021-02-17 - Rating: 5)
I like going here. They never make me feel like I shouldnt be fixing my own stuff. 😁. Super friendly. Im learning to take my old parts in a bag. So then I get the part I need. Thanks

Review 55 (2021-03-02 - Rating: 5)
Service Agent is very professional and detailed in his work.

Review 56 (2021-05-18 - Rating: 5)
Luther was wonderful!!! On-time, pleasant and got the just done. Highly recommend!!!

Review 57 (2016-03-17 - Rating: 4)
Honest company and quick service. Somewhat pricey, but I take comfort knowing the job is done right the first time.