Rogers Septic Maintenance & Repair

Located in Des moines, Iowa

Address: 6288 NE 14th St, Des Moines, IA 50313, United States

Phone: +1 515-282-0777

Rating: 4.7

Services

Online estimates
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-22 - Rating: 5)
I chose Rogers over Bobs because their upfront cost was $200 cheaper! Rogers was able to get me pumped the same afternoon that I called and the gentleman, Darrell, who came out was more than patient with me and gave me a short class on my septic system that was VERY much appreciated! I will recommend then to anyone and everyone with a septic tank!

Review 2 (2024-10-30 - Rating: 5)
I called them yesterday for an issue with my septic. Very timely service and the gentleman that came took the time out of his day to teach me some things about my septic tank I didnt know. May or may not save me money in the long run, but very useful knowledge. Ill be using this company again in the future.

Review 3 (2023-10-18 - Rating: 5)
On a Sunday morning the underground line running from our septic tank to our house broke right at the house foundation. We called after hours and spoke with a tech immediately. The following morning I spoke with a very helpful lady in the office, and an hour later Denny was at my house.He did a thorough evaluation, quoted an estimate, and said they would try to get the work done Thursday or Friday. We were prepared to be without water and toilets for a few days.This morning (only two days after my first call) I spoke with their office again to see about getting on the schedule. The owner said they could get it done today, and less than an hour later they were hard at work!They dug up and replaced the decrepit line, which was crumbling badly, and got it done in just a few hours! And the price was amazing!Seriously, I dont know why anyone would use any other company. The boss himself was on the job! And everyone was so incredibly nice, knowledgeable, and patient with this novice. Rogers is proof that angels walk among us, because they saved us!If you need help, dont hesitate to call. If I could give 1000 stars I would!

Review 4 (2024-08-15 - Rating: 5)
Excellent service- Technician Dennis was very knowledgeable and helpful. Resolved our septic problems same day. Highly recommend these guys

Review 5 (2023-04-14 - Rating: 5)
Rogers Septic is a top notch local company with excellent customer service and quality work ethic. They replaced our entire septic tank, pump tank and pump last fall. A couple surprises didnt deter their quality of work to do the job right. They even sent someone out this spring to help by showing us how to complete a maintenance task we can do ourselves. In the 20+ years weve owned our home, weve not used anyone else for our septic system and will continue to call on them.

Review 6 (2019-08-23 - Rating: 5)
Ive had multiple experiences with Rogers Septic... what lifesavers! After having an old tank fail and another competitor try to take advantage of a sad situation... Rogers came in and was HALF the price. They showed up and went above and beyond on the job site and weve never looked back. I would highly recommend trusting this company before going with other options out there. We had been using a well known company in the area around for decades and after being quoted double decided to use Rogers Septic. That other company tried to charge our card multiple times for no work performed. Needless to say we wont be calling them again. Thanks for doing business the right way!!!!

Review 7 (2021-04-17 - Rating: 5)
This company came highly recommend from everyone we talked too. They had done my sons septic as well. They didnt disappointed thats for sure. The peace of mind knowing we have a reliable septic that wont back up is amazing. This company has everything to offer including financing. Cordell n Will was amazing, if we had questions while they were doing the install we could stop them n ask. Amanda n Anna in the office was also always helpful. Rick himself was amazing to work with. We feel like we are now part of the Rogers septic family forsay. This company is very Professional n wont disappointed... They did what we asked them to do with leaveing our yard as level as possible at the end. Thank you so much making this a easy transition from city sewer to septic.

Review 8 (2020-04-28 - Rating: 5)
I have used Rogers Septic Maintenance & Repair twice. Both experiences with their staff were great. The service people were punctual, professional and qualified. The problems were fixed at a reasonable price and no call back ever needed. Ive signed up for a routine maintenance check with them annually. I can trust this business to take care of any problems I have with my septic system. Very satisified!

Review 9 (2018-08-22 - Rating: 5)
We had a very complicated situation arise involving our septic system. Rogers Septic helped us throughout the entire process. They provided a great quality solution to our problem – while saving us a significant amount of money compared to what another septic company had quoted. They were flexible with their schedule (we were in a time crunch, and they were able to provide a timely appointment), they did the work when they said they would, and they worked hard to get the job done and do it right.I would highly recommend Rogers Septic, and they will be our clear “go-to” company for any future septic needs.

Review 10 (2018-09-28 - Rating: 5)
We were looking for someone to replace our septic system quickly. It was broken and the sale of our home was just a couple weeks away. From the minute I talked to Rick I felt comfortable putting this whole process in his hands. He was always available if I had a question. Lori at the office was great as well. I highly recommend them!!

Review 11 (2020-09-14 - Rating: 5)
Called Rogers to inquire about septic maintenance service as weve lived on the property for 6 years now and even thought its just the wife and I we figured it was probably time to have it checked out. They were very helpful with explaining what they offer and can do as well as directing me to their website for additional details. Was able to quickly go online and order a service that fit my needs.

Review 12 (2017-08-21 - Rating: 5)
We had some issues with our septic system after a transfer of title inspection was done, and Rogers Septic came out and fixed the problems properly. These guys are honest and good at what they do. Funny thing, they were working on our next door neighbors septic system when we were trying to move something heavy into our truck and they came right over and helped move it for us. Just overall good guys.

Review 13 (2016-12-08 - Rating: 5)
We found out late last week that our septic tank needed replaced before we closed on our house (in 10 days). I talked to Rick on Thursday. He came out first thing Friday morning and gave us a bid that was about $1,000 less than the other bid received. Permits from the city were submitted Friday afternoon, dug the hole and hooked up on Tuesday, city inspection on Wednesday and wrapped up before sundown. Super impressed -- the guys were great and worked with my husband to put the extra dirt where we needed it to go. Ive encouraged my Realtor to recommend Rogers Septic for any problems down the line. Thanks for making an unpleasant situation (spending that much money when were selling the house) go smoothly - and days before closing!!

Review 14 (2023-06-07 - Rating: 5)
Rogers came the same morning I called to have my septic pump replaced. The technician Dennis did an awesome job and was very professional and knowledgeable

Review 15 (2023-09-02 - Rating: 5)
Mike just saved us a trip fee and charge by helping my husband solve our clogged filter on our Ecoflo!! We will be customers for life with this kind of service. Thank you!!

Review 16 (2024-09-11 - Rating: 5)
All went smooth for a regular pump out. Fair pricing also.

Review 17 (2020-03-05 - Rating: 5)
Denny, the technician, was able to make it out the day after I called. He was very courteous, and knowledgeable. Although his job would qualify for an episode of dirty jobs, I could tell he really cared about the service he provided. He went the extra mile to fix some sloppy work someone had previously done. He was very clear about what he wanted to do and kept me informed off and on throughout the day.

Review 18 (2022-05-13 - Rating: 5)
HIGHLY RECOMMEND! Amanda, Nick, Brad, and the entire team at Rogers Septic were just AWESOME! They cleaned our septic system in a timely fashion and were very reasonably priced and incredibly personable, friendly and responsive.

Review 19 (2018-11-02 - Rating: 5)
Rogers Septic was amazing. They scheduled and completed a DNR inspection on very short notice. Unfortunately the system did need replacement. They gave us multiple options to choose from and completed the work on an even tighter schedule. We would not have made the closing date on our house without yheir extraordinary efforts. Everyone from this company was extrememely helpful.

Review 20 (2021-06-29 - Rating: 5)
I’m new to the area (and to septic), and I had a small issue with my basement bathroom. After reaching out to Rogers Septic, Rick, the owner, called me on his own line. He spent 30 min giving me great tips on how to manage/maintain septic, and helped me diagnose my issue. Rick then sent his best man out to repair/replace one of my pumps in the most timliest and professional manner. After all that, I could not believe the bill was so low.I don’t usually write reviews, but Rogers Septic deserved a shout out from a new comer in the area.

Review 21 (2016-07-19 - Rating: 5)
I will never use another company for our septic system. We bought a new house and within a month had a couple issues, they came out and found the issues within minutes. Im new to septic systems, and they were very understanding and willing to explain things to me. Great company!

Review 22 (2021-04-30 - Rating: 5)
Dennis Flanders was the gentleman that came today to replace our septic pump.He was excellent and took the time to explain everything. He takes pride in his work and it shows. Highly recommended and will ask for Dennis in the future! Thank you!

Review 23 (2020-04-29 - Rating: 5)
These guys are great! I was expecting the worst when I noticed a wet area over my lateral field. Rogers came out assessed the problem and fixed it for under $100...They explained the issue in terms I could understand (not being in the business) , were on time, polite and very professional! A+ service!!

Review 24 (2018-03-27 - Rating: 5)
It came time to have my septic tank pumped since moving to our current home. After a bit of research I came across this company and a few others. I went back and forthand eventually gave these folks a call. The were very courtious and helpful in getting a quote for the services requested and scheduling. Despite waiting until last minute to confirm the day of, they were out quick, walked me through signing what was needed and got straight to work. There reception was quick to follow up afterwards to verify how things went and if I had any concerns.As for the cost, for the pumping alone, the price seemed pretty competitive (450-600) based on what I know others had to pay. You can pay to have them to the digging (85 bucks up to 1 ft/150 an hour after that). There is also a .24 cent per gallon fee (was explained this goes to the state for dumping what and where they pump). Once done they covered everything up pretty nicely.They also do a Time of Transfer inspections. I think it was 369 (somewhere around there) which we also had done. Was explained that they fill out some forms after the fact, then send it to the DNR/state, then you get it back in the mail.Overall I was pretty satisfied. Despite it raining (felt bad making them work in the rain) they got things taken care of and filled the holes back rather well.

Review 25 (2019-10-14 - Rating: 5)
Hands down the best septic company in Central Iowa. The team is very knowledgeable about the codes and they have a great relationship with the rural municipalities, making the permit process much easier. I highly recommend Rogers Septic!

Review 26 (2022-09-09 - Rating: 5)
Very impressive installation process. Quality materials and expertise work completed quickly. Dylan and Will are knowledgeable, skilled in their work and wonderful to work with.

Review 27 (2022-06-23 - Rating: 5)
They are very professional and courteous from beginning to end, they accomodate you and your situation, the are fair and honest and care about what they do, excellent work ethics 5 star for me.

Review 28 (2016-09-22 - Rating: 5)
A+ Thank you Red for helping us by getting the septic tank replaced so quickly. It was the last thing we needed to do to be able to sell our house and we closed in under one month ! Five Stars !!!

Review 29 (2019-03-13 - Rating: 5)
Great service! Michael was able to quickly find the problem and had it fixed in rain. This is the second services I received from this company. Great guys and trustworthy company!

Review 30 (2023-06-09 - Rating: 5)
I had some work done that wasnt 100% right, they came back, dug it up and corrected the problem. Id recommend them to anyone

Review 31 (2024-02-09 - Rating: 5)
My wife and I have used Rogers service for years, rock solid company. Just had Darrell out today to pump out our tank, quick, efficient, cleaned up everything afterwards, just all around great. Well be customers for years to come!

Review 32 (2019-05-03 - Rating: 5)
Great customer service! Dennis was great to work with and very helpful! If we have any future needs, we will be asking for Dennis!

Review 33 (2024-05-20 - Rating: 5)
World class ownership! They are our go to for septic!

Review 34 (2023-05-24 - Rating: 5)
Fast, professional, service, I would recommend them to anyone!

Review 35 (2021-03-19 - Rating: 5)
The alarm on our 2yr old septic system went off for the first time late one evening last week. We didnt have any information on who originally installed the system, nor did we have any luck going through the builder to quickly track that information down, so I frantically started Google searching septic repair companies in the Des Moines area. Every 5-star review I read for this company was accurate - Im so thankful I trusted the reviews and gave them a call. From my first interaction with Amanda and Anna when I called the office, to my experience with Dennis and Rick at my home - I knew I was in good hands. They patiently explained what happened and showed me exactly what the issues were, they gave me my options for repair without being pushy about any of it, and when I was ready to proceed - they understood our urgency and took care of the repairs as quickly as possible. They exceeded my expectations every step of the way and Im relieved to have their team of professionals scheduled to service and maintain our system on a regular basis moving forward.

Review 36 (2020-05-22 - Rating: 5)
Thank you, Brandon and Dylan, for all of your help this week! You went above and beyond to repair/update our septic system. This was a big project for us, and you made us feel comfortable from the start. You truly took care of us, and we are very grateful.

Review 37 (2020-02-16 - Rating: 5)
Very prompt service. Denny, the technician was very knowledgeable and courteous.Very satisfied with the service. I would highly recommend.

Review 38 (2016-05-15 - Rating: 5)
I had been scared by a competitor that my whole septic tank needed to be replaced and they were going to charge just shy of $10k. I called Bobs for a second estimate and to my surprise my tank was in good condition and did NOT need to be replaced. I asked what they would have charged if it really needed to be replaced and it would have been $3-4 thousand cheaper! Thank you Rogers Septic!!!