Prestige Plumbing

Located in Dalton, Ohio

Address: 341 Henry St, Dalton, OH 44618, United States

Phone: +1 330-828-8888

Rating: 4.9

Services

On-site services
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-11 - Rating: 5)
I would highly recommend Prestige Plumbing. My water heater went out on Sunday evening, I looked up Prestige on the internet and I called Monday morning. Rob came out by 9:00am, reviewed our situation and by 2:00pm we had a brand new hot water heater. I am a first time customer but they treated me like I was a long standing customer, which I will be from now on. From the office staff who answered my call to Rob & Brayden who installed my new system, they could not have been more professional, courteous or more responsive. Call Prestige Plumbing for all your plumbing needs!!!

Review 2 (2025-01-07 - Rating: 5)
This team is great. Took care of me in a time of emergency (loss of hot water) within hours. Also gave us a very fair estimate for new water heaters. Responsive, fair and professional.

Review 3 (2024-11-20 - Rating: 5)
Had a great experience with Dave today, we had a bad leak within our sink and crawlspace. Dave showed up on time, and didnt leave us waiting like most places do nowadays. He repaired all of our issues, and took care of us....something you dont really see in facets of life anymore. Prestige will be our to go plumbers from now, and Dave did excellent work for us today. He explained everything really well, gave us tips and cleaned everything up...superb all around!!

Review 4 (2024-07-31 - Rating: 5)
I would definitely recommend Prestige Plumbing to anyone in the area. They came out same day, they were on time, polite and gave me an estimate prior to doing the work. They even checked with me before any necessary up charges during the process of the job. 10/10

Review 5 (2024-10-09 - Rating: 5)
The team did an amazing! Quick job turning a old shower area into a utility sink wash area, and changed out a old rusted fitting in the new Scherer Inc. location! Thank you!

Review 6 (2024-07-11 - Rating: 5)
From the time I called in for service and the work being completed everything was perfect. The person handling my call took time to listen to what was needed, Dave arrived right on time and was thorough in letting me know what was needed and the cost. He completed everything timely and everything looks good and running great. Thank you!

Review 7 (2025-01-06 - Rating: 5)
Very professional,Dave took time to explain everything. We will be calling them for some other plumbing needs .I recommend them .

Review 8 (2024-11-11 - Rating: 5)
Returned call promptly,got an appointment same day, text said arrive between 10-12:00, arrived shortly after 9:00.Very few businesses are that efficient.Didn’t leave a mess😊

Review 9 (2024-03-29 - Rating: 5)
Since moving into this house 5 months ago I have had four different plumbing contractors for various jobs. Prestige Plumbing being the most recent. Prestige has been out on two different jobs for me because they are my plumber of choice now. Prestige takes the time to explain everything, gives a complete estimate and sticks by it, and has stood behind all the work they have done. Even when I didnt explain my desired outcome clearly they made it right. They are the only plumbing contractor I will call in the future.

Review 10 (2024-05-22 - Rating: 5)
Fast and superb service. I can’t say enough good things on their willingness to make room for me in their schedule and were able to get the work done in one day. Thanks Prestige!

Review 11 (2024-02-22 - Rating: 5)
Rob was prompt and fixed my problem quite quickly. While he was here, he also diagnosed another plumbing problem and we scheduled another appointment to take care of that problem as well. Rob was here for the other problem I had and took care of it quickly and efficiently. Would like to have Rob take care of any other problems I might have!

Review 12 (2024-08-26 - Rating: 5)
Rob the owner and master plumber is awesomeGreat service very knowledgeable best plumber I have worked with.Front office staff is 👍🏻

Review 13 (2024-02-12 - Rating: 5)
The man who came to fix our faucet was polite and very knowledgeable. Explained everything really well and helped me find the water shut off. He was very quick and efficient.

Review 14 (2024-09-30 - Rating: 5)
Ben and Alex showed up today, got right down to business and did a very good job replacing my plumbing, these guys are very very efficient. Will be glad to have them do more work for me.

Review 15 (2023-04-24 - Rating: 5)
We called first thing this morning because we had a blockage in our drain pipe from the weekend. They were here in less than an hour later, and took care of our issue very professionally. The service person was excellent, and really knew his stuff, and was very friendly. We have seen them around the neighborhood and decided to give them a try and will definitely use them again. Highly recommend.

Review 16 (2022-12-22 - Rating: 5)
Great experience! We emailed on Sunday afternoon for a request for a new shower faucet installation for our bath renovation. Rob showed up the very next afternoon. Gave us a very reasonable estimate and said they could do the job on Tuesday. We scheduled for Tuesday morning at 9am. The tech showed up at exactly 9am. Did an excellent job. I would highly recommend Prestige Plumbing. They are timely, professional, extremely competent, very friendly, and have very reasonable prices. We found these guys on the the Better Business Bureau website and they have an A+ rating. I can see why. We have 2 more bathrooms to upgrade in the upcoming year. Prestige will be the first and only people we call.

Review 17 (2022-02-08 - Rating: 5)
Our water heater had been suspect at best for the majority of the time we owned it. It finally decided to stop functioning correctly this past weekend.We ended waiting until Monday to have Prestige come out but they were reachable over the weekend and we received a call from their technician (who ended up being the owner) within 30 minutes.When their scheduler did call on Monday to set up an appointment she was able to get us in that day. I expected to wait a few days as that is typically the standard.Our technician Brandon was professional and knowledgable. He went above and beyond when he was troubleshooting. He noted that our unit was only a few years old and made sure that they part would be covered by warranty despite the manufacturer trying to give him the run around.The part was not available on their truck but they were able to return with it the following day and complete the repair within an hour.Highly recommended.

Review 18 (2023-01-03 - Rating: 5)
Brandon came out to repair a broken water line to my washing machine that occurred to the recent bitter cold. I have used Prestige on multiple occasion and always been very happy with them. Service is always easy to schedule, efficient, and courteous. I highly recommend them.

Review 19 (2019-02-27 - Rating: 5)
Excellent service! Our hot water heater gave out late Monday evening. I found Prestige Plumbing while searching on the Internet. After finding their website, I emailed late Monday evening and requested a quote for replacement of our water heater. To my surprise Rob (the Owner) emailed back AND called early on Tuesday morning willing to fit us in his busy schedule that day. They called 45 minutes before arriving giving me time to get home from work. Rob was very knowledgable and carefully explained and quoted several options. He took great care in keeping everything clean while entering/exiting our house during the installation process. By 2pm, our new water heater was installed. Before leaving, Rob reviewed the new water heater with us and answered any questions that we had. We were very impressed with their professionalism and were thankful for the prompt service - thanks Rob! Sincerely, Nate & Beth Y.

Review 20 (2023-09-18 - Rating: 5)
We have a variety of small jobs done. We are very happy with the service and the professionalism of Alex who was the plumber who completed the work. We would definitely recommend Prestige Plumbing.

Review 21 (2022-03-05 - Rating: 5)
Brandon came within minutes of my frantic call of a copper pipe corrosion failure (in the middle of the pipe!) on Saturday afternoon. He quickly saw my concern and verified the copper pipe failure leak. He cut out the leaking section, soldering in a new 4’ one. He was so very nice to talk to, as he had a great friendly attitude about him. He did the work perfectly and quickly, taking just under an hour from the time he arrived, until walking out the door. The weekend rate was high, but this could have had a catastrophic outcome, had we waited and the pipe burst. Catastrophe avoided thanks to Prestige!! Thank you!! Job very well done!!

Review 22 (2023-06-16 - Rating: 5)
Prestige Plumbing quickly figured out our problem with our hot water heater. They then provided a great work at a reasonable price. Alex did a great job.

Review 23 (2018-05-03 - Rating: 5)
Absolute 5 stars in every way...Rob Fiesler, Founder and President of the company was pleasant and professional to deal with. His team (Ben & Scott) preformed the work with integrity and they took great care in keeping the job site clean and safe, which was in my home.I dealt with Rob, Ben, and Scott, and all three were very helpful, knowledgeable, and displayed a good work ethic. Rob reviewed the work to be performed with me prior to the start of the job and then upon completion of the work, Rob returned for another walk through to make sure I was completely satisfied with the job.I was beyond satisfied with the work done and I highly recommend this company to anyone who is in need of their services. No second guessing with Prestige Plumbing, it is an excellent company.

Review 24 (2020-05-25 - Rating: 5)
Memorial Day emergency was helped by Rob quickly responding. He replaced our pressure tank, accompanying switch and a section of copper in only a few hours after my call. He was professional and the cost was very reasonable. And all on a holiday! We have found our new plumbing company. Good service is harder to find than ever. Here you will find one. Thanks again Rob!

Review 25 (2024-02-27 - Rating: 5)
They were very professional. Did a great job and left no mess! I will use them anytime I need a plumber.

Review 26 (2020-04-23 - Rating: 5)
After several years of using Prestige we felt the need to review and praise this company for their excellent work. We had a water leak years ago and couldn’t figure out where it was coming from. Any other company would have torn our wall out... not these guys. They went up to the crawl space in the roof???? Yes, and fixed it perfectly. It was ice building up and thawing . Feb. 2020 we needed a new well pump put in for our home . We have lived here 16 yrs. Our water is beautiful. We never have had good well water even when first building our home. No mess to clean up and believe me....it was a real mess for those guys. We are so thankful for Prestige and would HIGHLY recommend this company. Thank you for your professionalism and care

Review 27 (2019-02-27 - Rating: 5)
Called them around 9 a.m. they said they would be out that day an would call me a 1/2 hr before , informed they have a busy day but would be at home that day . They came early afternoon found the problem Rob gave us our options an got us scheduled for the next morning 1st thing . We found them to be very helpful , honest , straightforward an sincerely cared about our situation. Rob did excellent service an work , we are very happy with the service an job they performed. The lady that handles the calls was also very pleasant an asked the questions that was needed also answered my questions promptly. We will reccomend to anybody who wants excellent service.

Review 28 (2022-11-22 - Rating: 5)
Brandon was excellent! With his knowledge and experience, he knew exactly what was needed. I am so glad I called Prestige Plumbing. Wonderful, timely, reliable service! Thank you!

Review 29 (2021-03-21 - Rating: 5)
Our vent stack was made of copper pipes that over the years had worn and gotten several holes. Greg and his trainee worked tirelessly until everything was done right. Greg never once got excited when things did not go to plan. He stayed his course and got our pipes into tip top shape. A total of 9 hours to repair our pipes. He didnt want to leave until the job was the way he would have wanted it to be done at his home. We were looking for a dependable company to take care of any plumbing needs which may arise. We have found one...Prestige Plumbing will be the company we use going forward. We will also recommend them to friends and family. Thanks for the outstanding service.

Review 30 (2024-04-11 - Rating: 5)
Rob did a great job and appreciated his thorough explanation of the issues and our options.

Review 31 (2024-04-19 - Rating: 5)
Great group. Been having a few projects done. They come in knock it out, explain what needs done, cost. Great experience on multiple projects.

Review 32 (2022-11-02 - Rating: 5)
Brandon arrived right on time fixed my tub drain pipe in an hour! He was so personable and told me exactly what needed done got my approval before he started. He even said hello to my dog ❤

Review 33 (2021-12-13 - Rating: 5)
My wife and I were very impressed and pleased with them. They (Alex) came to the house, diagnosed the issue, told us the plan to fix it and did exactly what they planned. Wont hesitate to call them in the future. Thank you much!

Review 34 (2022-10-18 - Rating: 5)
Alex and Ben were professional and helpful. They went above and beyond to repair my plumbing problems. They helped me with my bathroom vanity and faucet installation. Their work is beautiful.

Review 35 (2019-12-06 - Rating: 5)
Amazing company, we needed our water heater replaced after we found it leaking on the floor. I called and they got me an appointment the next morning, Rob was awesome, he went over all the option with me and had our heater and an outside spigot replaced in 3 hours , great people will definitely use again.

Review 36 (2021-10-12 - Rating: 5)
The installer was very friendly and polite. He had to remove a shelf before he could get to the water heater. He removed and replaced it without any complaints and answered all of my questions. Highly recommended.

Review 37 (2024-12-23 - Rating: 5)
Fast and straight forward.

Review 38 (2021-09-15 - Rating: 5)
Prestige was on time, totally transparent about leak before repair, including caution of potential issues during repair; gave me a fair cost estimate and met that estimate by cautiously making the repair. Excellent work!

Review 39 (2023-07-12 - Rating: 5)
Great job, the fellow that came our was pleasant and professional. He even whistled while he worked. Kept me informed of what he was doing and costs.

Review 40 (2024-11-13 - Rating: 5)
Always do a great job!

Review 41 (2019-03-21 - Rating: 5)
This was my first time using Prestige Plumbing. I am so grateful that I chose them. The guys were very professional, courteous, and punctual! Great customer service! Thanks Scott!🙂

Review 42 (2021-05-19 - Rating: 5)
I have used prestige plumbing twice. Once for a simple valve replacement and most recently to install a tankless water heater. From quote to installation completion I couldnt ask for a better experience.

Review 43 (2018-05-09 - Rating: 5)
Rob and his helper came to our recue when our water heater started to leak. They suggested a tankless heater which was installed within a few hours. This will give us continous hot water which means we will always have enough hot water even enough to fill my garden tub. The work was done and old tank removed leaving the area clean and dry. Thanks Rob

Review 44 (2024-05-28 - Rating: 5)
Quick Service, everything went smooth and Ben did an awesome job.

Review 45 (2018-02-09 - Rating: 5)
Had a water line put in from the house to the barn and the crew came out and did an amazing job! They were really fast at putting in and did a great job! I definitely will be using them again for and other plumbing jobs that I’ll need done!

Review 46 (2019-01-08 - Rating: 5)
Absolutely the best plumbing company I’ve used!! I needed a hot water tank replaced and they came in, did the job and made sure everything was working to standard. They were professional, clean, and very helpful!! Definitely recommend

Review 47 (2022-04-01 - Rating: 5)
Rob and company selected and installed a tankless water heater in my wine cellar. I can’t recommend them enough. The work is pristine and the professionalism is top notch.

Review 48 (2024-01-25 - Rating: 5)
Great communication and accurate estimates upfront with no hidden fees. Professional people who do a great job.

Review 49 (2021-01-25 - Rating: 5)
Rob, was easy to talk with and shared his vast knowledge of the profession during a conversation. He made the required repair in minimal time while respecting both our health wishes and our home from mask to protective shoe coverings.

Review 50 (2024-06-25 - Rating: 5)
Ben and his assistant did a really good job. Both of them pinpointed my plumbing issue and fixed the plumbing pipes. Thanks!

Review 51 (2018-09-21 - Rating: 5)
Prestige Plumbing was very helpful at figuring out our problem! Our tech was very professional. I would recommend them to friends and family.

Review 52 (2024-11-23 - Rating: 5)
Had a water heater rupture and next day they replaced and had me up and running. Excellent service. 2020Called and an appointment was made for next day faucet issues. Great service. 2023Needed to have a toilet serviced, again next day service. November 2024.

Review 53 (2024-06-25 - Rating: 5)
Honest, friendly, and very informative!! We highly recommend Prestige for all your plumbing needs!!

Review 54 (2024-06-19 - Rating: 5)
Quick and efficient!! Was able to do everything in one trip.

Review 55 (2023-08-22 - Rating: 5)
They did an A+ job installing my kitchen sink and faucet. Highly recommend this co.

Review 56 (2019-03-19 - Rating: 5)
Mr. Rob speaks laymans language in the plumbing world. Honest, candid and respectful. I recommend Rob and his team at Prestige.

Review 57 (2023-11-16 - Rating: 5)
Alex was very kind, professional, and efficient. Highly recommend!!

Review 58 (2022-10-10 - Rating: 5)
Recently had a whole house generator installed which required plumbing. They were very professional and did a fantastic job.

Review 59 (2017-10-04 - Rating: 5)
Rob and his crew do a lot of work for me at school , fast response, and very knowledgeable about his craft.. highly recommend.

Review 60 (2024-04-09 - Rating: 5)
Technician was wonderful. Stayed until was done. Ben is a good worker.

Review 61 (2022-11-16 - Rating: 5)
Would highly recommend this company, called 1 day and next day could come out, very professional and quality service

Review 62 (2024-02-14 - Rating: 5)
Arrived early and explained exactly what he would do. Very polite and knowledgeable. Good man and good Company.

Review 63 (2022-06-03 - Rating: 5)
Very pleased will use them again, one day service very happy keep up the good work!

Review 64 (2023-12-27 - Rating: 5)
They have always performed top notch work for our home

Review 65 (2023-09-26 - Rating: 5)
Top notch service from scheduling to estimate, repair and completion of project. They are my new “go to” company.

Review 66 (2021-02-24 - Rating: 5)
Very dependable also knowledgeable. Worked hard until job was done. I will tell my friends about this company. Thank you so much

Review 67 (2020-12-22 - Rating: 5)
Rob and Julie was both amazing. Really appreciated their help and would highly recommend there services.

Review 68 (2022-02-02 - Rating: 5)
Tech was professional and knowledgeable, he got the drain line unclogged and ran a cam down the sewer line to check its health.

Review 69 (2024-03-16 - Rating: 5)
Rob and his crew replaced my waste water drain to my septic tank from my house and had to replace the y pipes connections as well under my concrete floor inside the house and added a clean out from the outside I could not be more pleased with the work they did and timely manor as it was done

Review 70 (2023-11-09 - Rating: 5)
Did an excellent job and the guy was friendly, thanks.

Review 71 (2024-01-04 - Rating: 5)
VERY THOROUGH. DID GREAT JOB ON OUR TANKLESS WATER HEATER

Review 72 (2018-07-14 - Rating: 5)
Did great job! Very nice as well. Will call them again.

Review 73 (2024-02-06 - Rating: 5)
Prompt.. efficient...polite... courteous... professional... highly recommend A++++

Review 74 (2023-07-04 - Rating: 5)
We appreciate the quick turnaround and the quality job.

Review 75 (2021-05-19 - Rating: 5)
Installed a utility sink, vent and toilet in our basement bathroom. Very satisfied with the work and service in general.

Review 76 (2020-06-29 - Rating: 5)
Quick to reply to website inquiry. And great job on pump float repair.

Review 77 (2023-09-13 - Rating: 5)
I have no complaints! I’ve lived without a draining kitchen sink for over a year. While expensive (all plumbing is) they were super friendly and prompt!

Review 78 (2023-09-14 - Rating: 5)
Very quick response, quality service and everything left neat and clean.

Review 79 (2023-06-10 - Rating: 5)
Working with Rob and everyone at Prestige makes a plumbing emergency so much easier to deal with. The customer service and completed work is excellent and the reason why they’ll be my first call for any plumbing needs I have in the future

Review 80 (2022-04-01 - Rating: 5)
Transparent, professional, and reliable. I will highly recommend them.

Review 81 (2021-08-03 - Rating: 5)
Installed New Sump Drain to Catch Basin. Super quick and great service.

Review 82 (2023-03-28 - Rating: 5)
Polite, professional, and fast service! Highly recommended. Having them come back to do more work!

Review 83 (2019-05-24 - Rating: 5)
They always treat me right and do a great job.

Review 84 (2020-11-12 - Rating: 5)
They installed a water softener for me and I had them out for a leak prior to this install.

Review 85 (2022-11-11 - Rating: 5)
Ben is wonderful to work with. He answers any and all questions thoroughly. Highly recommended!

Review 86 (2024-07-01 - Rating: 5)
The guy was great

Review 87 (2023-01-17 - Rating: 5)
I was very happy with their work. Would recommend them!

Review 88 (2019-08-17 - Rating: 5)
Excellent plumbing service. A good local, family owned business. I tried to fix a leaky shower myself on a Friday night, but ran into some complications and got in over my head, which lead to us being stuck with our water tuned off to the whole house. I tried to call a few emergency plumbers, Prestige was the only one that answered the phone and could come in the next morning. Rob came out within the time window, went through different scenarios with us of what the repairs might look like. Unfortunately, we needed a whole new shower, but he was able to install it within a few hours. He went over all the work done and, while I’m no plumber, I can recognize he did very quality work. He was very nice and professional as well. Price-wise, I don’t have much reference — I don’t think they’re on the cheap side, but I am by no means complaining about the price for the quality service they provided. I can see myself going back to them for future plumbing needs.

Review 89 (2017-08-21 - Rating: 5)
Fast response time, great team and great service! Thank you!!

Review 90 (2024-12-27 - Rating: 5)
We really like this company very nice employees a n d they give an on site estimate show what the problem

Review 91 (2020-11-03 - Rating: 5)
I called Prestige because a trusted neighbor recommended them. They arrived early, and, despite the job proving more difficult than expected, they worked hard until the job was done. I am very pleased with their work.

Review 92 (2021-02-12 - Rating: 5)
Work with Rob twice on a drain and clogging issue. Very knowledgeable and fixed the issues. Advised on other issues that need to be addressed. Quick response time, had water in my basement and showed up within two hours. Great company, highly recommend.

Review 93 (2021-03-19 - Rating: 5)
I had prestige replace my main shutoff valve in my basement and 2 faucets. I had some trouble finding a plumber that would do the job. They were i and out in no time! I had to have aqua ohio shut off my service, and when I called them back to turn my service back on, they remarked how fast prestige was, even they were impressed! The price was great, everything was on time, theyll get my future work! Highly recommended! Very happy in Massillon!

Review 94 (2018-10-12 - Rating: 5)
I dont leave reviews often but I must leave a five star for Scott with Prestige. Replaced joints in basement an leaking shower. Wanted commode replaced however not all parts were with it. Went to lowes, no problem. Then found out bowl was defective. This made Scott late for other appointments. Took defective commode back, bought another brand. Scott was so calm and collected an had done great work! You are the man! Thanks!

Review 95 (2020-07-12 - Rating: 5)
They fixed a problem two other companies didnt!! We had a leak somewhere in a wall. I asked my cooling and heating company who they would recommend after two companies didnt fix the problem (one had suggested ripping out all plumbing and replacing, one said it was a waste pipe and if the cleaning didnt help the floor would have to be jackhammered). Enter Prestige . . . the company called to say the serviceman was on his way. He wore clothing with identification, was on time, clean, and professional!!!! He figured out where it was leaking in 20 minutes. He promptly gave me an estimate for the work. It was not an easy leak to deal with. Rob had to cut through the back of a kitchen cupboard to access the pipe, where a joint had split. It was fixed, put back together, and cleaned up within two hours. As Rob got the bill ready, he told me they have been in business for 25 years but have recently moved more prominently into the Massillon/Canton area. As I was talking about a shower bathroom remodel, he let me know they also do that. Ill be calling them back. After dealing with multiple companies, they are definitely top notch.

Review 96 (2018-10-20 - Rating: 5)
I had already received multiple quotes from companies on big plumbing jobs for our new home and didnt know much about plumbing. I really just wanted someone to come in and let me know what was wrong and give me an honest price. Prestige did that and so much more. They actually found a plumbing leak that could have caused tons of damage if not found, the same leak that the other companies had stated was a foundation problem. Prestige provided excellent service and were polite and friendly the whole time. They went above and beyond to help us feel safe in our new home and we are extremely grateful for that. I would recommend them to anyone for their customer service and dedication!