Mr. Rooter Plumbing of Crossville

Located in Crossville, Tennessee

Address: 4624 Genesis Rd, Crossville, TN 38571, United States

Phone: +1 931-210-6005

Rating: 4.8

Services

Identifies as veteran-owned
Online estimates
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-26 - Rating: 5)
Cyle came to our home to install sink and redo plumbing and faucets. He left to get parts and returned with Rustin to work on our home. OUTSTANDING men, outstanding service. Everything was done to perfection. Would definitely recommend.

Review 2 (2024-12-28 - Rating: 5)
Richard, who came out, pointed out the things that were done wrong by a previous company when they installed countertops. He showed me what he was going to do and fixed the problem with things under the sink in the dishwasher, not draining correctly.Would definitely recommend him

Review 3 (2024-09-06 - Rating: 5)
They came out to my house right away, the price was very reasonable, and the 2 gentlemen that came to my house were professional and prompt! They did such an amazing job putting a water line in for both my refrigerator and my dishwasher! Having a dishwasher has been such a lifesaver and couldn’t be more grateful these guys did such a great job! I only wish I had called them sooner! Highly recommend and will be using them again for any future needs I may have!

Review 4 (2024-08-16 - Rating: 5)
Immediate response and fair pricing. Very professional work and all charges were given up front. Will not hesitate to call on them the next time we need a plumber. Excellent experience. Thanks!

Review 5 (2024-09-14 - Rating: 5)
We were very pleased with the work that was done. Aaron was wonderful to work with. We had to have a water heater replaced and Mr. Rooter worked with our crazy time table. We would definitely recommend.

Review 6 (2024-10-31 - Rating: 5)
They were out first thing on Monday morning to find our septic tanks and diagnose the problem. We were back up and running the next day. We now know where the tanks are, plus they have risers and covers. We got the septic tank pumped. The job was done right, we could not be happier with the service and professionalism of the crew.

Review 7 (2024-12-13 - Rating: 5)
As always, Mr. Rooter Of Crossville came through again. Great service at a fair price. Well done Tracy Melton!

Review 8 (2024-08-12 - Rating: 5)
Living in chattanooga we called to have work done for an elderly family member in Crossville . This crew went above and beyond to complete this work . They were fantastic even the office staff was helpful. Would not hesitate to use this company again.

Review 9 (2024-07-19 - Rating: 5)
Aaron installed 2 new hose bibs for me. He did an excellent job! Quality products. Price was very reasonable. Definitely will refer Mr Rooter.

Review 10 (2024-11-17 - Rating: 5)
Free estimate. Their estimate was what I paid. Could of got Tom, Dick, or Harry to of done it cheaper but a warranty and a guarantee is peace of mind and thats worth a lot.

Review 11 (2024-12-28 - Rating: 5)
Highly impressed with the plumbing team! They arrived promptly and worked diligently to diagnose a complex issue that required checking multiple pipes and even the meter to pinpoint the source of the leak. Their persistence and expertise paid off, as the problem was successfully resolved over two days. Considering the extent of the work involved, the cost was very reasonable. I would highly recommend their services to anyone in need of reliable and skilled plumbers!

Review 12 (2024-11-22 - Rating: 5)
The crew was amazing taking care of my backed up drain line. They determined the problem and told me what I needed to do next. Thank youGeorge Caldwell

Review 13 (2023-10-06 - Rating: 5)
They identified a needed part prior to new kitchen sink faucet installation. They had it on hand and swiftly installed the new unit. Very nice guys, professional, courteous: Robert snd Luke, Thumbs way up.

Review 14 (2024-12-14 - Rating: 5)
Top tier work. I was very impressed. Seemed a little expensive, but Im not sure how their pricing compares to other companies.

Review 15 (2024-06-10 - Rating: 5)
We called Mr Rooter for our plumbing problems. They came the same day within a couple of hours of our call. They fixed our major issue that day and had to come back a few days later after ordering a part for our shower. Aaron was our Service Pro and he he explained everything he was going to do and the price. David came to assist with removing the old drain. Both were professional and everything was fixed. We will be using Mr. Rooter for all our plumbing needs. Thank you for the great job!

Review 16 (2024-10-04 - Rating: 5)
How to major problem and Mr rotor came out and took care of the whole thing was seamless and very easy to do everybody was awesome very friendly I will definitely use them again hopefully not anytime soon LOL

Review 17 (2024-12-13 - Rating: 5)
Needed a company to show up quick and be reasonable and professional Mr Rooter definitely fits the bill

Review 18 (2024-04-13 - Rating: 4)
The job was to replace a tankless hot water heater. They were able to fit me in quickly. Excellent workmanship. Technicians took time to explain everything. Friendly, professional. The only negative was the labor cost. I estimate it was over $200/hr. per person including estimating, travel, shopping for parts, and installation work. I was also charged for incidental connection pieces despite me confirming with the original estimator that those would be included in the cost. They did provide a 1 year warranty on labor.

Review 19 (2024-05-03 - Rating: 5)
I highly recommend Mr Rooter. I got excellent, expedient service with the technician and office personnel (Aaron and Rhonda) being very kind and understanding. This is not the first time I have used them and when the need arises I won’t hesitate to call them out!

Review 20 (2024-12-11 - Rating: 5)
Excellent customer service! Response time was fantastic and the receptionists were friendly and reassuring. Great big thank yous to our plumber and to Randy, the owner, for attention to detail and suggestions on how to prevent these issues in the future! Love the 30day guarantee as well!! Couldn’t be happier.

Review 21 (2024-09-22 - Rating: 5)
Quick service. Knowledgeable and affordable. Always ready to help home owners. Fix leaking pipe.

Review 22 (2023-11-10 - Rating: 5)
I can’t recommend this company highly enough. Their employees Kyle and Rustin were outstanding. We had a rather unique problem with our septic pump and system that required quite a bit of diagnostics. I know you’re thinking a septic system is pretty straight forward but this issue was unusual. Sure enough they worked through the problem and fixed my system at a fair price and using high quality parts - that’s important to me. Kyle’s workmanship was outstanding. If I ever have another issue Mr Rooter of Crossville will be my first call. Thank you guys, I appreciate you perseverance this past week.

Review 23 (2024-06-25 - Rating: 5)
Guys were polite,and went strait to work in 10 minutes made my life easier. They were good guys! My toilet was fixed! Thanks so much

Review 24 (2024-11-20 - Rating: 5)
Got the job done. Prompt courteous service. Would recommend this service⭐🙂

Review 25 (2024-06-12 - Rating: 5)
Mr Rooter was able to come out very quickly, diagnosed the problem and had the repair done in no time! Thank you guys so much. I highly recommend them.

Review 26 (2024-03-07 - Rating: 5)
Always professional and informative of the work they are doing. All of the workers have really communicated well the work that is needed and the options that they can recommend. Timeliness and efficiency is greatly appreciated.I will use them every time.

Review 27 (2024-07-11 - Rating: 5)
I called at night. They called me back. My repair was treated with priority and professionalism. No pressure… gave me a number of options with estimates. Thank you Cyle.

Review 28 (2024-02-19 - Rating: 5)
Highly recommend! Explained everything to me, arrived on schedule and were very efficient at getting the job done quickly. The men who came out were very kind and professional, I cant say enough good about them.

Review 29 (2024-04-22 - Rating: 5)
This is for Knoxville location- I had a plumbing emergency after 5:00 pm, and they had someone at my house within an hour, all fixed shortly thereafter! Very professional and personable, will definitely use this company for future plumbing needs!

Review 30 (2024-04-16 - Rating: 5)
Great work! Very honest and explained everything very well! Replaced one toilet upstairs and fixed our leaking one downstairs in just about an hour and a half!Would highly recommend them!

Review 31 (2024-02-06 - Rating: 5)
My mom and I have used Mr Rooter of Crossville for a few different projects and both our homes and will not go to any other company for plumbing needs. Mr Rooter employees are Very professional, Patient and Knowledgeable. They will answer any questions you have and explain step by step what they will be doing and advice on anything else that should be done. They will not try and upscale you on services not needed. They arrive on-time and clean up after themselves. A+++

Review 32 (2023-08-22 - Rating: 5)
The Mr. Rooter team arrived exactly when they said they would, was courteous and professional, and completed the plumbing repairs efficiently and neatly. When minor adjustments to the plan were needed, they let me know immediately so there were no surprises. I am very happy with the quality of their work and will absolutely use them for any work needed in the future.

Review 33 (2024-02-13 - Rating: 5)
They were very accommodating to my issue. Good communication and efficient at completing repair.Will definitely keep on my list to use for any and all plumbing repairs.Thank you and highly recommend

Review 34 (2024-03-24 - Rating: 5)
Randy and crew showed up on time completed the natural gas tankless hot water heater in half a day and per their estimate. Since we had some questions on the recirculating pump, Randy came back to answer our questions and make a simple adjustment to the system. Mr Rooter can be trusted.

Review 35 (2024-02-23 - Rating: 5)
The best ever. An excellent experience. I highly recommend them. My issue was repaired and was done in an excellent and professional manner. I praise the Lord Jesus Christ for these incredible people.

Review 36 (2024-02-16 - Rating: 5)
This was my second time using Mr.Rooter and just as impressed as first time.. They were able to diagnose and fix the problem the same day. The guys were really nice and did a great job!

Review 37 (2024-11-23 - Rating: 5)
I had a sewer drain issue that another plumber had difficulty clearing and recommended Mr Rooter. I called; they were there very quickly; Luke researched, got an understanding of the system layout and went to work. He was very professional, cleared, cleaned up, explained issue to me and how he corrected it and was out within a couple of hours. Hopefully there wont be another next time but if there is, I will start with them!

Review 38 (2024-06-03 - Rating: 5)
The initial response and subsequent reaction of the technician and pump crew was expedient and professional. I appreciate that they got it all finished this day as we had company coming soon.

Review 39 (2023-09-08 - Rating: 5)
We called in for service this morning to tie our waterline back into our meter after the utility company replaced a part on the meter. They had a tech out same day and earlier than expected. The tech, Aaron, that came to our house was very kind and professional. All cost was given up front and work was completed in a timely manner. Great service!

Review 40 (2024-11-01 - Rating: 5)
Hooked up my gas stove and gas fireplace. Did a great job and very nice

Review 41 (2024-07-19 - Rating: 5)
Very fast response and excellent repair work by a very nice technician!! Extremely satisfied with Mr. Rooter‼️

Review 42 (2024-04-19 - Rating: 5)
Mr Rooter arrived on time and shortly after I called. They found the problem. It was not good news but I saw on video that the house drain had settled in places and needed to be replaced. They spotted the dips on the lawn and scheduled the work for next week. The estimate is high but much lower than I expected.

Review 43 (2024-12-10 - Rating: 5)
They were very prompt and professional. A little expensive but very effective.

Review 44 (2024-07-19 - Rating: 5)
They were prompt. Showed me the repair that they were doing , they were very clear about the cost break down and very efficient getting the job done.

Review 45 (2024-10-10 - Rating: 5)
Fast Dependable service, Nice professional Guys, very Friendly Highly recommended!!

Review 46 (2024-07-30 - Rating: 5)
If you are thinking about a professional plumbing job,this is the answer!I called several local contractors and was told several different solutions to solve my backed up kitchen drain and in one case was told a price 4 times higher than these guys.Was in and out in 20 minutes.My highest recommendation!

Review 47 (2023-07-14 - Rating: 5)
Mike and Randy were amazing. They went over and above since I had only requested gas lines to be installed. They also moved appliances, connected them up, ran out to get some missing hardware for the appliances, and were simply great all the way around. I highly recommend Mr. Rooter Plumbing of Crossville.

Review 48 (2024-07-23 - Rating: 5)
The service guy showed up one hour after I called he did a great job and stayed until the job was complete.

Review 49 (2024-03-06 - Rating: 5)
Cycle and Ben were terrific to work with. They explained everything, kept us updated and answered all our questions. Would definitely recommend them if you need any plumbing work.

Review 50 (2024-07-15 - Rating: 5)
Great response time! Even though it was a weekend. Got it all done within a couple days! Quite a lifesaver.

Review 51 (2022-07-02 - Rating: 5)
The two most pleasant and respectful gentleman came to my house to clean out my gray water line. They were extremely professional and extraordinarily neat. They fixed my problem competently, explained everything, and put everything back the way they found it. They even made sure that all my gates were shut back. Paperwork was simple. They definitely put my day back on a better track. Great service and great work.

Review 52 (2024-02-23 - Rating: 5)
The gentleman showed up on time. They were very knowledgeable about what needed to be done. They were courteous and respectful. The work was finished in a timely manner, and they cleaned up when they were finished.

Review 53 (2024-01-22 - Rating: 5)
Great customer service and communication. Technicians were polite and personable. Business was clearly identified also knewtechs name before he arrived

Review 54 (2024-12-24 - Rating: 5)
Professional, efficient and knowledgeable servicing of Kohler toilets.

Review 55 (2022-11-27 - Rating: 5)
Robert was very knowledgeable and answered all my questions. He was very polite and respectful. My water heater was installed in a timely manner and the workspace cleaned up. It was a bit costly but I was very pleased with the work and the results.

Review 56 (2024-08-05 - Rating: 5)
Came out fast, super professional, did a wonderful job!

Review 57 (2023-09-02 - Rating: 5)
A little more than I wanted to pay, but the repair was a lot more difficult than it needed to be had the original plumber of the home used their noodle. After discussing several options, the Mr Rooter plumbers came up with a solution to keep the costs down for this repair and made an adjustment so that future repairs are much simpler if they are needed.

Review 58 (2024-09-06 - Rating: 5)
Quick response, very knowledgeable guys, very friendly and professional. Highly recommend!

Review 59 (2022-12-27 - Rating: 5)
Mr. Rooter was able to respond same day to repair our pipe on what I’m sure was an incredibly busy day after record breaking temperatures. Robert was quick and efficient. We’re very appreciative of the whole experience.

Review 60 (2023-10-23 - Rating: 5)
I was in a panic I was getting ready to leave for vacation and my toilet started spewing water, i called Mr. Rooter the lady said she would have someone call a gentleman called said he would be there within the hr, he was and within 30 minutes problem solved. Robert was very professional and very friendly. Highly recommend this company. Thank you Robert for saving the day Sir.

Review 61 (2024-08-29 - Rating: 5)
Our experience with Mr. Rooter Plumbing of Crossville was one of the best experiences with a repair service we have had here in Fairfield Glade. The plumber was very knowledgeable and professional. I called and got prompt, on time next day service. The plumber gave us a quote and was finished with installing a new facet in our bathroom within an hour. I did have the replacement facet already. But all in all I would definitely call them should I need a plumber.

Review 62 (2024-11-05 - Rating: 5)
Mr. Rooter recently pumped our septic system and did a great job. They were fast, courteous and left a clean job site. Highly recommend.

Review 63 (2024-09-25 - Rating: 5)
Prompt and knowledgeable. Fix my issue quickly would recommend them

Review 64 (2023-01-16 - Rating: 5)
Everybody including Aaron and Ben the service pros and the nice lady that took my order on the phone were very professional and very nice. They were here on time did a great job right down to the cleanup. Service was quick(just a little over an hour) and everything seems to be working just as it should. I highly recommend Mr Rooter

Review 65 (2023-11-11 - Rating: 5)
We have had the crew out 2 different times to fix plumbing issues we have had. Both times timely service and kind employees! Would highly recommend using them to anyone

Review 66 (2024-12-08 - Rating: 5)
I have had an ongoing issue with my kitchen sink for years. I didnt realize the severity of the issue, always thought it was just normal clogs as usually using Drano and other methods did work until it stopped working the other day. Kyle came out to assess the situation the other day and then came out today to work on clearing the drain and discovered that my entire kitchen line under the house was badly clogged from years and years of grease probably from previous people! They took the time to clear the drains and install new plumbing under my kitchen sink to help with better flow and ventilation. Very polite and walked me through every step they were doing to ease my worries! If you ever have plumbing issues, of any kind, give this company a call. They are seriously the best and wonderful people! This is the second time I have used their services and I honesty dont think I would recommend anyone else but them!

Review 67 (2022-12-03 - Rating: 5)
The service personnel were professional, informative and made sure that I understood exactly what they were doing and why. The job was done quickly as well as they were at my house within an hour after my service request call. Definitely a 5 star company.

Review 68 (2021-06-28 - Rating: 5)
They were able to get us an appointment in a matter of minutes. Very knowledgeable and knew how to fix the issue right away. I am seriously impressed by how quick they were able to take care of our problem. We will use Mr. Rooter again if we have future plumbing issues (hope not! But at least we have a good company to go to if need be!)

Review 69 (2022-06-11 - Rating: 5)
Had a small emergency situation without septic tank that was clogged and backed up. They were booked up from Friday until Monday but the representative said she would try to fit me in. Called back within an hour to say a technician was on the way. He arrived early and kept us informed through the process. He said the pump guys were running behind but they also showed up earlier than quoted. Pumped everything out closed it up covered the hole and they were finished. Worth every penny! They did great work!

Review 70 (2024-03-30 - Rating: 5)
The workers completed their job with good work ethics and skill. I would call on them again. Thank you Mr.Rooters and to your staff.

Review 71 (2024-06-11 - Rating: 5)
Great company and service rep RustinCalled at 8:00 here by 9:30 fixed by 12Fair price thank you !!!

Review 72 (2024-02-08 - Rating: 5)
Mr. Rooter exceeds my expectations. Very prompt, professional and understanding. I highly recommend them for all your plumbing needs.

Review 73 (2023-10-31 - Rating: 4)
Technicians were very good and efficient. The job was completed in a timely fashion. That said, Rooter Plumbing was expensive relative to value received.

Review 74 (2024-11-23 - Rating: 5)
On time. Knowledgeable. Professional and courteous. Solved the problem

Review 75 (2023-01-13 - Rating: 5)
Excellent work! Quick and personable response by phone on a weekend. They showed up on time, diagnosed and explained the problem found, and carried out the needed repairs in a timely fashion. We’re very pleased and satisfied with the results.

Review 76 (2022-07-03 - Rating: 4)
The service was fantastic and the craftsman they sent out was very professional and helpful. The repair was installed successfully and looks great. My only complaint is the price. I know everything is more expensive now but $600 for less than an hour of actual work seems excessive.

Review 77 (2021-01-30 - Rating: 5)
They were able to get me in very quickly for an emergency. Cyle was very helpful and patient as my job became more and more problematic. I was very appreciative that they discuss pricing and the services necessary to complete the work. Also, I appreciated how I was able to see the clog and issues first hand. I will definitely use them again in the future.

Review 78 (2023-04-06 - Rating: 5)
Robert and his assistant were professional friendly and competent in isolating the leak to my system which had been leaking for 3 days. If I have new plumbing issues in the future Ill be happy to call them

Review 79 (2021-03-11 - Rating: 5)
I had water damage from a frozen pipe under the house and the shut off valves were all old and non working and the water heater wasn’t up to code ... they came in with only a very short notice and got right to work they were knowledgeable and quick and just an awesome group of guys Great work! decent price - fair - and professional . I felt really comfortable with the whole process.

Review 80 (2022-04-21 - Rating: 5)
Robert and his partner, I cannot remember his name, were phenomenal to work with. They were prompt on both days work and paid attention to details. Worked well with the fact our dog could be difficult and never missed a beat. Awesome crew and company

Review 81 (2022-02-17 - Rating: 5)
I had a leak near my washer and couldnt pin point origin, so Anthony came out took a look around and did few trouble shooting techniques and figured out my leak was coming from my washer and not from any of the plumbing. He did a great job, came up with the result pretty quickly, he was very professional and informative. I highly recommend this company and Anthony for any of your plumbing needs!

Review 82 (2021-03-24 - Rating: 5)
They were very pleasant to work with and upfront about the cost. The tech was easy to get along with, and he found and fixed the leak quicker than we anticipated. I would definitely recommend them and will be using them again in the future when needed.

Review 83 (2024-06-13 - Rating: 5)
Ive used them several times now. Total satisfaction with everyone Ive dealt with from the secretaries to the techs.

Review 84 (2023-09-26 - Rating: 5)
The men who came to our home were knowledgeable and professional in every aspect of the job. They arrived on time, were diligent in their work, and left no mess.

Review 85 (2024-03-13 - Rating: 5)
I am well pleased with the timely, efficient response to my plumbing issue. I will gladly reccomend and will personally use Mr Rooter in the future for my plumbing needs.

Review 86 (2020-05-14 - Rating: 5)
This Company was very responsive and at my home to address the problem within 1-2 business days. I didnt have an emergency problem so I didnt need an immediate response.Younger guy who came out was extremely polite and professional! Seemed very knowledgeable about what the problem was but couldnt know for sure until he could have the real time to look at the plumbing. This was the (Free estimate).Problem was exactly what he said it was.They spent less than 2 hours here and worked around other construction type of work going on.I was impressed and extremely satisfied with their professionalism in getting the work done.Even fixed silicone problems around shower.I come from a big southern city and loved the fact that I was treated so courteously with this companyI love Tennessee and the home grown companies around here!

Review 87 (2020-06-18 - Rating: 5)
Robert came out to check some plumbing issues were having in our recently purchased home. He was professional, knowledgeable, and personable. By the time he left, we had a clear explanation of the issue, followed by a plan to fix it in a reasonable time frame. I was impressed.

Review 88 (2022-03-24 - Rating: 5)
Anthony provided exceptional service today! He was timely, professional, and did a great job overall! He was very easy to talk with and explained the process from start to finish. Best plumbing experience I’ve ever had!

Review 89 (2023-01-02 - Rating: 5)
After losing power on the coldest day of the year, I also had a frozen pipe burst when temps increased. Mr Rooter came the next morning. The service team was professional, polite and finished fairly quickly. I will definitely call Mr Rooter for future plumbing needs.

Review 90 (2021-09-06 - Rating: 5)
Very easy to work with. Quoted everything upfront and separate for each job we had done. Very timely and professional. Really listened to what we needed and wanted, then made recommendations. They will be who we use for any further plumbing needs.

Review 91 (2020-12-04 - Rating: 5)
The gentleman who came to help us solve a sewer problem was really fantastic. He was very knowledgeable and had a great sense of humor. He resolved the problem fairly quickly in the dark and in the rain. We will definitely use this service again in the future. David is a top notch employee!

Review 92 (2022-12-26 - Rating: 5)
During a cold snap, the day after Christmas when everyone else had frozen pipes, we had a clogged sewer line.Mr. Rooter Plumbing was able to get us on the schedule and even showed up early.We were quoted a price and they were able to resolve the sewer/drain issue.Color us very happy and very inclined to use them again.

Review 93 (2024-05-09 - Rating: 5)
Speedy to come out for service and thorough and professional work. Extremely pleased! Cyle was amazing!

Review 94 (2022-04-21 - Rating: 5)
Had water that backed up overnight in our business. I tried to fix the issue myself without any luck. I called them at 11:30 a.m. and they had 2 guys here by 1 p.m. Took care of the issue and took the time to explain why it happened and offered solutions to fix it so it wouldnt happen again. Very impressed!!

Review 95 (2021-01-28 - Rating: 5)
Robert was great! I had low water pressure in the house. While trying to locate the pressure regulator, he found two other leaks. He explained what the process and costs would be before repairs were done. He repaired the leaks and installed the new regulator where it should have been in good time. I am very happy with the work done.

Review 96 (2021-11-18 - Rating: 5)
The worker was very knowledgeable, kind, and polite did an exceptional job one of the jobs was emptying my septic. Which the owner did. I have nothing bad to say I would recommend them to anyone. And I will definitely use them in the future.

Review 97 (2021-01-09 - Rating: 5)
They did a fantastic job diagnosing our problem. Randy was excellent, he addressed the problem quickly and helped me get a new heat exchanger for my unit at no cost under warranty. I highly recommend Randy in this business.

Review 98 (2021-10-09 - Rating: 5)
Great experience! Doug found a leak in my upstairs shower quickly, and was able to repair it without having to cut a hole in my downstairs ceiling. He was knowledgeable, answered allot of questions willingly, and put my fears to rest. Use Mr. Rooter for your plumbing needs, you will not be disappointed.

Review 99 (2022-02-22 - Rating: 5)
We had a clogged pipe, a leak from the pipe under the toilet along with the flow to the septic being off a bit. David was FANTASTIC..he explained what the problems were, our options and then took the time to correct all our needs in a timely manner. We would DEFINITELY use Mr Rooter again and have David return. THANK YOU, THANK YOU!

Review 100 (2022-09-25 - Rating: 5)
These guys came out on a Saturday and worked diligently to get my very bad clog repaired. They worked until dark. Came back early the next morning on a Sunday and worked even harder to get my septic tank pumped. Very professional and knowledgeable. We will use them again in the future. Sorry to ruin your weekend guys!! TN beat Florida though so there’s that!!

Review 101 (2021-07-22 - Rating: 5)
Mr Rooter was expedient to our needs and had a plumber out first thing in the morning. Others companies couldnt respond to replace our non functioning hot water heater for 7 days. Fast and professional, Dave replaced our unit and we had hot water again by 11 am!Thank you Mr Rooter!

Review 102 (2024-07-30 - Rating: 5)
I tried for 5 days to find a plumber to come out and fix our water main and I called Mr.Rooter on Monday, they came right out and looked at the problem and they came back on Tuesday. It took them a little over 3 hours and they had it fixed and cleaned up and did a wonderful job. All the guys were very polite and nice.

Review 103 (2022-07-25 - Rating: 5)
This company is great. I had a back up in the main house drain and a toilet issue at lowest point in house. Daniel was very knowledgeable and fixed it all. Quick service. Reasonable rates. Very happy

Review 104 (2021-03-10 - Rating: 5)
Mr. Rooter was able to get someone out the day after I called them. They showed up on time, were professional, and quickly diagnosed and fixed our plumbing issues. We will definitely use them for future plumbing issues!!

Review 105 (2019-08-20 - Rating: 5)
Mr. Rooter did an excellent job fixing the leak in my bathroom. The job was done quickly, professionally and I was told before anything was started what to expect along the way. There were no surprises. I would recommend this service if you have any plumbing needs.

Review 106 (2022-10-12 - Rating: 5)
Replaced faulty heating element in hot water heater. Problem was easily diagnosed and work was complete within one hour. Would highly recommend their services for any and all plumbing issues.

Review 107 (2023-11-10 - Rating: 5)
This is the second time we have used Mr Rooters services. Aaron was great and extremlyknowledgeable and professional. Thank you Mr Rooter.

Review 108 (2023-11-10 - Rating: 5)
Luke was very professional. Worked quickly to resolve a major leak under my home with urgency. A job well done!

Review 109 (2021-01-27 - Rating: 5)
Cyle did a fantastic job..He came in saw the problem and fixed it right..We were impressed with his professionalism and the willingness to come in and set down to discuss the problem and guide us on how to fix it to give us peace of mind in the future. Thank You for doing such a great job. Hopefully we wont need them again but if we do this is our go to guy...

Review 110 (2021-06-13 - Rating: 5)
First Response to my calls when I had left messages at several places. I was actually surprised to hear from them because they are located 40 miles away. I told them the leak was not a huge emergency except that we were leaving on vacation in a few days. They sent a very professional crew down and they quickly and efficiently fix the problem the next day. It was the type of thing that could wait 24 hours with a trash can under it but they had said they would send a crew late that afternoon if necessary. I would recommend them to others and they said they did a lot of work in the Baxter area

Review 111 (2022-08-02 - Rating: 5)
Daniel was wonderful. He explained what he needed to do. He couldnt fix it immediately, so he said he would work up an estimate. He called the next day with an estimate and the time he would arrive the next day. He was very thorough.

Review 112 (2022-01-12 - Rating: 5)
Needed shut off valve moved from crawl space under house (very difficult for this 82year old man to get to) to above the floor where easily reached. Robert Hoiten and young assistant/trainer did great timely job. Very professional, knowledgeable, informative and friendly.

Review 113 (2021-02-04 - Rating: 5)
I called late afternoon for repair appointment and they were out to house the following morning early. Friendly, courteous , professional & prompt. Probably on the high side of $$ but I’m OK with that for the attributes listed above. Did not have to sit around all day waiting for them to show up , or not. Recommend for your plumbing repairs.

Review 114 (2021-08-24 - Rating: 5)
I use Mr rooter because of their availability. I am not home a lot and when I need something done I like to be here. I called Mr rooter this morning and they had somebody out to my home within an hour. Sure theyre not the cheapest but service has got to mean something. I would also like to add that Im having them to my home on several occasions and have never have to call them back for the same repair. Thank you Mr Rooter.

Review 115 (2020-02-07 - Rating: 5)
Had a great experience with these guys! I called over the weekend with a backed-up sewer line, and because they were overrun with calls, the sales manager borrowed a truck from an off-duty tech to take care of my issue. He got me on my feet, and quoted me to fix the problem as economically as possible. Then he scheduled it for the following day (Monday), and made it happen to have the whole thing taken care of. Thanks David and Mr. Rooter Plumbing of Crossville!

Review 116 (2020-08-10 - Rating: 5)
Mr Rooter and Doug Jeggings are life savers!! They have won my business for life and I will never use another plumber! Doug was quick, diagnosed the problem within 5 minutes of being here and quickly and efficiently fixed the problem! He was very knowledgeable and knew exactly what to do. I 100% recommend Doug and Mr. Rooter! You can’t go wrong with using them. They were also super friendly, came the same day (when other plumbers quoted us 4-5 days), and got the job done quickly! Use them, you won’t go wrong!!

Review 117 (2024-05-16 - Rating: 5)
Excellent service. Fixed our problem with no other issues. Service representative was very polite.

Review 118 (2020-01-15 - Rating: 5)
We have called three different plumbers that were recommended by friends. None of them would show up, or call back at the times they appointed. We called Mr. Rooter on Saturday. We agreed on a Tuesday morning at 8:00 am. His office called at 7:45 Tuesday morning to let us know that he was enroute. He discovered, and fixed our problem very quickly, and efficiently. I feel like we were charged a fair price, and will absolutely call him again if we have a plumbing issue.

Review 119 (2020-12-16 - Rating: 4)
I emailed them about an issue I was having that I just hadn’t had time to fix and it was becoming aggravating with no water pressure. They QUICKLY responded and then a technician was out all less than two hours while I was at work which was absolutely nice to see. Turns out it was my regulator at the water meter. The quote was VERY HIGH and shame on me for accepting it because I was aggravated $668,82. I’ve never replaced one but I checked ACE/Lowe’s for pricing for his part and it was $50-$60 but not here, it was 201.00 to dig maybe foot and half at the box and 467.00 for parts and labor? Listen they was helpful, nice and very easy to work with but after the fact I called two other places and it was HALF that. I know we all gotta make money and keep clothes on our back but I just feel like that maybe others not as fortunate situations wouldn’t be able to pay that if needed. Anyways they was great from Rhonda to the technician but get that checkbook out!

Review 120 (2024-07-08 - Rating: 5)
Prompt service, polite, cleaned up after themselves and explained what they were doing.

Review 121 (2024-10-05 - Rating: 5)
Probably the only really knowledgeable plumber I have encountered in Crossville.

Review 122 (2021-10-19 - Rating: 5)
What a wonderful crew! Managed to unclog a pipe for me that was super tough. They didn’t give up and found a solution that saved me money. Great honest guys. Will definitely use them again.

Review 123 (2021-12-08 - Rating: 5)
After being gone for 3 weeks I returned last night to no water pressure. Mr Rooter diagnosed the problem and replaced the pressure switch. The Mr Rooter rep - Doug Jennings - was personable, pleasant, he explained each step in terms I could understand and I can’t recommend Doug strongly enough for future plumbing needs - he’s a ROCKSTAR as far as I’m concerned!

Review 124 (2022-03-20 - Rating: 4)
Robert was great! Came in assessment of the situation and got to work. Fixed the pipe and was on his way. Thanks so much -~. I would have me rooter anytime I need a Plummer five stars is the rate I would CV all them anytime I need a plumber. Thanks again , Beverley Kellogg

Review 125 (2023-01-25 - Rating: 5)
Roto Rooter was here twice. First too install a tankless hot water heater, second, too repair drain pipes. Replacing bad ones and rerouting of previous bad installation of old plumbing.Scheduling was quick, arrival was on time and service was quick, professional, and not longer than necessary. I would definitely call on Roto Rooter again.

Review 126 (2020-05-29 - Rating: 5)
I highly recommend this company for your plumbing needs. Aaron and I believe his co-workers name is James. They were both prompt, courteous, and professional. They answered all my questions and did a great job. I would definitely use them again.

Review 127 (2020-07-23 - Rating: 5)
We needed all new lines in the old mobile home we bought- I mean new from the bottom up. They had it all completed in two days , which was before our move in date, so it was all ready. They recommended flexible pipes to accommodate mountain weather. They also installed a new water heater. I’ll be calling them again to install new sinks and redo some inside plumbing. Randy and his crew are great, and Rhonda also is professional and helpful. I would not hire any other company!

Review 128 (2021-03-24 - Rating: 5)
This is our first house and Aaron Parks with Mr Rooter is amazing . Young but super smart knows his plumbing in and out. I hate sharing our tech because I want him on all of our calls . Honest trustworthy guy and great company.

Review 129 (2021-07-27 - Rating: 5)
Randy was very knowledgeable and answered all our questions! We felt he was honest and very personable! We will definitely use his service for any future projects.

Review 130 (2021-01-08 - Rating: 5)
David was very punctual friendly and besides our side conversations kept to the services needed..He went extra to make sure things were working and provided good honest advice..No one likes to pay a high bill and this project wasnt cheap but I feel like he got it done right and will last for many years..

Review 131 (2018-01-17 - Rating: 5)
Needing to replace a bathroom sink trap,I requested an estimate from a couple plumbing companies thru HomeAdvisor. The first guy came with an offer for almost $500, which seemed quite high to me. Then Mr Rooter came in, look at the problem and told me that if he can remove the old stuff without breaking the pipe behind it, this should not be that bad. I allowed him, and he did it right there on the spot. He was done within an hour, charged me just about $170, and gave me a year warranty. Nice man, quick and clean work, very good price - what else may I need?

Review 132 (2023-09-29 - Rating: 5)
I’ve been working with these guys for a lot of years now and have never had to have them come back for a job they’ve completed for me. Good friendly people to work with.

Review 133 (2022-03-30 - Rating: 5)
Professional, experienced and fair prices. Robert did an excellent job walked me thru the entire process and explained in details what to expect. Will use Mr. Rooter Plumbing of Crossville again.

Review 134 (2022-08-31 - Rating: 5)
Excellent response from Randy and Robert helping me troubleshoot over the phone and coming up with a remediation plan to address a septic tank that had settled. Crew was prompt and professional both times I had them onsite.

Review 135 (2024-06-21 - Rating: 5)
They showed up within a hour.Fixed the leak under the house.I’m glad I called them…

Review 136 (2022-04-13 - Rating: 5)
Excellent performance! I really appreciate how they did their work and how well they take care of their customers. They will tell you everything you need to know to make things as smooth as possible.

Review 137 (2021-04-14 - Rating: 5)
Their customer service is outstanding. Rhonda bent over backwards to get her crew to my house as soon as possible. Doug was very knowledgeable on what we needed.

Review 138 (2023-07-07 - Rating: 5)
I bought an older home in an even older town. The public system is antiquated. Randy has come out for 3 separate issues. He always rectified the problems in a timely manner.

Review 139 (2019-02-02 - Rating: 5)
My wife was doing laundry and during the spin drain cycle in the washing machine, it caused water to come back up through our toilet and bathtub drain.I called Mr. Rooter company around 11am on a Saturday with the expectations of having to wait the entire weekend. I was surprised to get a call back within the hour letting me know that they were on their way. Robert the technician had called to let me know he was running a bit late, which I appreciated. When Robert got here, he figured out our issue and within the hour we back in business. If I ever have to use plumbing again it will most certainly be through Mr. Rooter. Thank you for saving the weekend!

Review 140 (2020-06-19 - Rating: 5)
Robert (the plumber) arrived early and let me know what he was up to all the way through. Fixed the issue, gave advice on related issues...a very good experience from start to finish. He even knew trivia about the history of Mr Rooter...ha ha.

Review 141 (2020-07-25 - Rating: 5)
Randy is an great plumber. I have had many plumbing issues in renovating a house that I needed a professional plumber for. Randy is always quickly responds to my phone calls, has been on time every time and does excellent work.

Review 142 (2017-10-14 - Rating: 5)
Mr. Rotor is a very honest and good plumbing service. I thought I had a leak under my house and when David came to look, he said that I did not have a leak and everything looked fine. I was not charged any money and that was wonderful. Mr. Rotor will be my go to company for my plumbing problems.

Review 143 (2023-12-01 - Rating: 4)
They came quickly and my leak was fixed within 2 hours of when I called. Great

Review 144 (2021-11-17 - Rating: 5)
Dave the plumber is my new hero. I loved this guy! Great personality and good working skills and knowledge. I wouldn’t hesitate to recommend him to anyone.

Review 145 (2024-10-08 - Rating: 5)
Showed up when they said and was super helpful

Review 146 (2019-06-16 - Rating: 5)
They arrived quickly. The service Tech was helpful, informative, and friendly. Quick to identify the problem and fix it. The price was reasonable as well. I would call on them again.

Review 147 (2021-02-02 - Rating: 5)
James and Eric was amazing!! Nice, honest, and upfront. They work quick and efficient. We been without water for months and they had it fixed in one day. Highly recommended

Review 148 (2024-04-05 - Rating: 5)
Very thorough job, responsive & friendly + competent- we couldn’t ask for more!

Review 149 (2023-12-27 - Rating: 5)
Luke the plumber from Mr. Rooter Was so knowledgeable and explained everything well. We recommend Mr. Rooter plumbing to everyone.

Review 150 (2017-04-21 - Rating: 5)
We hired Mr Rooter Plumbing to change out our existing toilet for an integrated toilet/bidet combo. Unfortunately, our existing toilet was a custom Kohler with non-standard plumbing. So the job required moving the water pipe and waste lines and breaking through bathroom tiles to properly place the new unit. The two plumbers, David and Randy, were complete professionals. They were respectful of our property and were pleasant to be around. They kept me informed on their progress and clearly explained the complications associated with our custom/non-standard plumbing.Their pricing was fair. I would definitely recommend this company.

Review 151 (2024-04-22 - Rating: 5)
Rob and Ben worked well together. Very knowledgeable, efficient and professional.

Review 152 (2020-01-29 - Rating: 5)
I was very pleased with the work I had done. Robert Hoiten was very professional in all phases of the plumbing work he did. I would recommend Mr. Rooter to anyone having plumbing issues.

Review 153 (2022-02-18 - Rating: 5)
Needed work done to connect new out building to our sewer. I wanted it done right but how I wanted it too. They did an excellent job. It all works great.

Review 154 (2024-08-19 - Rating: 5)
A seal broke on my guest bathroom toilet and service was dispatched, out within a matter of hours and fixed very quickly. Very professional and nice.

Review 155 (2020-10-14 - Rating: 5)
They installed a new water line. They were very professional, communicated well, showed up on time, and the final bill matched the estimate even though they ran into some difficulties. I was extremely pleased with their work.

Review 156 (2017-04-28 - Rating: 5)
Super Great Service! Same Day at a Great Price with Awesome Customer Service. Gave me a great piece of mind, which is what I am always looking for in a company! Will refer you to all! Youve got my business!

Review 157 (2022-05-31 - Rating: 5)
Your employers where very professional. I will recommend Mr Rooter to my friend. I am very pleased with the job they didThank you.Rebeca Malone

Review 158 (2021-03-07 - Rating: 5)
Courteous, knowledgeable, on time, worked hard and got the job done, was able to give an estimate immediately. We have found our plumber should we need one again.

Review 159 (2020-05-13 - Rating: 5)
Service was prompt, technician was knowledgeable, friendly and informative, and the price was very much worth the value received! I also liked that the technician was practicing social distancing and good hygiene such as wearing a mask and gloves.

Review 160 (2023-12-20 - Rating: 5)
They were quick to respond and even with issues with parts found a way to get the work completed.

Review 161 (2022-03-23 - Rating: 5)
Called in the morning and Anthony was there after lunch. Anthony was great! He was knowledgeable, efficient and honest. Because of him I will use this business again. Thanks Anthony!

Review 162 (2021-05-07 - Rating: 5)
I called at 4PM and by 5:30 PM the technician was here. Very quick and very prompt. Technician tried and tried to clear clog. Was not possible. He did not waste time and was very professional. Definitely will consider for future issues.

Review 163 (2019-05-01 - Rating: 5)
Aaron gave me a free estimate and told me what the problem was before he started working. There was no charge to come out. He was very knowledgable and he even walked me through some issues I can fix myself.

Review 164 (2022-05-11 - Rating: 5)
Sewer clean out, hot water ciculator, faucet install and outside faucet replacement and toilet repair. May have to come back to see why hot water ciculator is not working. Aaron was great as well as his helper.

Review 165 (2020-03-30 - Rating: 5)
Very pleased c a.c m.j e out the ccx same day zip called in fact w it t bgg en an hour. The technician was very knowledge and friendly. The work was very professional. Area was cleaned up after the job. I would recommend Mr. Rooter if you want the job done right.

Review 166 (2022-02-25 - Rating: 5)
A-1. Very professional and knowledgeable. Excellent customer service from initial phone call to finished job. Would highly recommend their services.

Review 167 (2021-09-17 - Rating: 5)
Fixed a clogged drain and provided guidance on how to remedy going forward. Technician was very polite and respectful. Would use again and definitely recommend.

Review 168 (2020-03-13 - Rating: 5)
Very willing to work with me. Arrived promptly gave me a total amount and what options I had. Preformed work in a timely manner. Price was same as quote.

Review 169 (2023-09-25 - Rating: 5)
Excellent company, fast service and stayed under budget. They earned a customer for life.

Review 170 (2024-01-30 - Rating: 5)
This business is top notch on projects weve done with them. Highly recommend 👌

Review 171 (2023-09-01 - Rating: 5)
Mr. Rooter was prompt, professional and a good value. The bathroom clog was cleared quickly.

Review 172 (2022-10-05 - Rating: 5)
Plumbed our tiny house. They were always professional, on ti.e and did an excellent job. Any time I need a umber in the future, they are the ones iam gonna call

Review 173 (2024-06-03 - Rating: 5)
Mr Rooters Men, John and Ben did a wonderful job in finding the leak on our hot water heater where we were losing water and never knew it. They did an exceptional job and I can say as a follow up to another plumbing problem I had, I would recommend them to anyone looking for a job well done. Earl Thompson

Review 174 (2024-01-19 - Rating: 5)
Very professional. Super job in timely manner especially considering the weather conditions. Thanks so very much

Review 175 (2021-10-24 - Rating: 4)
We have a regular plumber we call. Brandon was swamped with business. So, we called Mr. Rooter. I have no complaints, however they were twice the price of Cobb plumbing.

Review 176 (2021-04-05 - Rating: 5)
Mr. Rooter has been our go to source for all our plumbing needs since we moved to the area 6 years ago. They have always taken care of us quickly and professionally

Review 177 (2020-07-14 - Rating: 5)
Was extremely nice and professional. Went over different prices and options I had to best suit my issue. The companies prices are a little expensive but I already expected that with them being a 24/7 business.

Review 178 (2022-11-09 - Rating: 5)
Relaced hot water heater. Very professional and fair price. Aaron Parks provide excellent service. I trust him.

Review 179 (2023-04-25 - Rating: 5)
Kevin was very responsive and took care of our septic needs efficiently. Would highly recommend them to anyone!

Review 180 (2020-09-24 - Rating: 5)
The gentleman was in my area and was at my house 15 mins after called. Unclogged my drain and was very kind to educate me on how to prevent this from happening. Highly recommend!! 10/10 in my book.

Review 181 (2019-08-09 - Rating: 5)
Plumber was very professional and knowledgeable. We thought we would have a hard time finding a plumber for an RV, but Mr. Rooter did well for us.

Review 182 (2020-04-01 - Rating: 5)
They came out on a Saturday to fix my leaking sink within two hours of calling them. All the other plumbers I called told me it would be Tuesday or Wednesday. In addition, the Mr. Rooter price beat most of the others who wanted me to wait three days.

Review 183 (2024-06-05 - Rating: 4)
Toilet re-set was fast and looks great. Was surprised at how expensive it was.

Review 184 (2019-08-06 - Rating: 5)
Rob showed up when scheduled. Did a professional job. Kept us informed and fixed the broken pipe. Water back-on the same day. Whats not to like?

Review 185 (2024-06-08 - Rating: 5)
Fast response. Clear & knowledgeable communications. & overall friendly & positive experience. Not cheap but fair.

Review 186 (2022-09-27 - Rating: 5)
Friendly, communicated well and made sure I understood what theyre were doing and the cost. Very efficient and would do again.

Review 187 (2021-07-27 - Rating: 5)
Great work. Installed water line for my ice maker. Did exactly what I wanted. Was on time and efficient. Will definately call Mr. Rooter again.

Review 188 (2020-12-03 - Rating: 5)
Arrived on time, very professional and found the problem right away. Needed to replace a 20 + year old waste water effluent pump which handles below ground bathroom, Not cheap but i believe you get what you pay for.

Review 189 (2024-05-19 - Rating: 5)
A Sunday afternoon plumbing emergency is no fun. This company eased the stress of it immediately! A human answered the phone. Kind, calm and polite. Took my info. A tech was here in an hour. Luke the plumber is my hero today. Thank you all so much. The price did not break the bank either. VERY reasonable!!!! I’m so relieved.