Roto-Rooter Plumbing & Water Cleanup

Located in Cordova, Tennessee

Address: 9373 Macon Rd Ste 5, Cordova, TN 38016, United States

Phone: +1 901-425-1193

Rating: 4.8

Services

On-site services
Repair services
Appointment required
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-19 - Rating: 5)
The technician, Chuck arrived promptly for my appointment and very quickly established the plumbing issue. He went above and beyond explaining what work was required to fix it. Chuck made us feel like family and once the job had been completed, he made sure we were satisfied with the customer service and his great work! 10/10 for Chuck!

Review 2 (2024-12-10 - Rating: 5)
Awesome and professional work done. Quick service: exterior pipe leak was completed in 1 day. My assigned plumber Shane was courteous and explained everything in detail. I wish I had taken photos to upload but he let me see the leak origin before and the repair afterwards. I’m pleased. 😄

Review 3 (2025-01-08 - Rating: 4)
Waited all day after an 8:30 call. Robert arrived at 4:30 after being told he was on his way and would arrive in 30 minutes. I received that call at 3:15. Robert did a good job but I thought the $390 charge was a bit steep.

Review 4 (2024-10-22 - Rating: 5)
Had several leaks in pipes under my home and the technician came to evaluate situation with a plan to fix the problem the very next day. Everything was done in a timely and efficient manner. My home has been restored thanks to Roto Rooter. They are very prompt and responsive. So happy to have given this company a call. Thanks again Roto Rooter. I will definitely call this company again for any future plumbing issues.

Review 5 (2024-12-23 - Rating: 5)
Lyle was awesome!! He was prompt, professional, and communicated well. I got same day service and timely followup. I’ve found my company for any plumbing needs.

Review 6 (2024-08-13 - Rating: 5)
We had a problem at our rental property and received prompt and efficient service. Cost for service was reasonable and I felt fully informed on The Problem. Will definitely work with them again.

Review 7 (2024-10-26 - Rating: 5)
Excellent and professional service from Roto-Rooter. Hunter and Thomas did a professional job taking care of a plumbing leak with my toilet. The work was preformed quickly and resolved my problem. I am very pleased with the services from Roto-Rooter and the men that provided the services for the repair. They were professional and friendly. I highly recommend Roto-Rooter for your plumbing needs and a special thanks to Hunter and Thomas for the friendly and fast professional service.

Review 8 (2024-12-20 - Rating: 5)
We had bought a new (to us) house with some plumbing issues that we were aware of as noted in the home inspection report report. The perpetually running toilet drove us to call Roto-Rooter, and when Thomas arrived he was able to address not only the toilet but all the other issues as well. We would definitely recommend Roto-Rooter to anyone with plumbing problems.

Review 9 (2024-10-30 - Rating: 5)
Our service tech was great. He arrived on time, assessed the problem and worked diligently to complete the job in a timely manner. We were quoted twice as much from another plumber on yesterday. Will definitely use Roto Rooter for our plumbing needs

Review 10 (2024-10-21 - Rating: 5)
Excellent Service! Contacted Roto-Rooter and they came out the same day. Very professional, reasonable fee and excellent work. They have my business for any future plumbing needs. Thank you Roto-Rooter.

Review 11 (2024-09-24 - Rating: 5)
We realised our sewage line had clogged when things backed up in the toilet, bathtub and shower. We called Roto-Rooter and were advised that a plumber would call us back soon. 10 minutes later we got a call from Hunter who said he was close by and heading our way and advised us of the extra charge for a weekend call. When he arrived he asked me to show him where the outside valve was and he quickly removed the cap and begin to work. Within about 20 minutes, the line was cleared and our water was running well. I couldn’t ask for a better service and also appreciated how friendly and professional that Hunter was.I highly recommend Roto-Rooter and Hunter without Reservation

Review 12 (2024-12-10 - Rating: 5)
Roto Rooter did a great job in a difficult and stressful situation for us. John Dickan and his team were incredibly professional, experts at their job and lovely to work with. I would highly recommend.

Review 13 (2024-11-03 - Rating: 5)
Darius was very professional and courteous.He explained everything that he was doing and was fine with me wanting to know about the process.Darius was able to unclog my main line.I would definitely request him and refer Roto Rooter to my friends .

Review 14 (2024-11-29 - Rating: 5)
John and Kelley with Roto-Rooter were absolutely phenomenal. Extremely professional and informative. John was in charge of our restoration services. Job well done!!

Review 15 (2024-12-26 - Rating: 5)
RR was needed for clearing a HVAC condensation drain. Darius, the plumber on our call, arrived on time and explained the right-now solution and gave advice on how best to address our problem for a permanent fix. He is a Pro and a good communicator. 5*

Review 16 (2024-09-26 - Rating: 5)
You guys were amazing! Thank you for saving my mom’s pendant with same day service. My mom recently passed away this year and this is one of the only pieces of jewelry I had left from her. I was scared we wouldn’t be able to retrieve the necklace piece back but thankfully you had the tools necessary or at least she reinforcements possible to get it from our shower drain. Thank you sooo much to Hunter and his manager for coming to the rescue!

Review 17 (2024-09-12 - Rating: 5)
Lyle came by assessed the situation and was in and out in less than 45 minutes. Couple hours went by and the leak started back. Reached out that same night and he returned and reassessed the issues and fixed it. Appreciate the fast and the ability to return to make sure the problem was fixed. Excellent service!

Review 18 (2024-11-15 - Rating: 5)
Robert was a very nice man. He explained his job very well, the cost options and procedures. He was neat and completed the job in reasonable time.

Review 19 (2024-12-23 - Rating: 5)
Darius Lang was wonderful. Patient, thorough & explained everything to this plumbing novice.A picture of the root he got out of our drain! I about gagged!

Review 20 (2024-08-26 - Rating: 5)
John’s team are top notch. We had a burst pipe and they arrived quickly and were very professional. Arrived on time every time and did exactly what they said they would do. Couldn’t be happier with their service. Highly recommend them.

Review 21 (2024-08-06 - Rating: 5)
We had an issue with our sink being clogged for almost 5 months. We had 4 or 5 different plumbers show up, several never give us a call back, a few actually attempt to unclog it (unsuccessfully). Shane with Roto-Rooter came to our home, patiently listened as I explained the problem and the failed attempts to fix it, and went to work! We just moved into the home a year ago, but it was obvious that years of grease had accumulated in the pipes. Shane jetted, checked, jetted again, checked with a camera and jetted a third time until the clog was fully removed. It was very hard work, especially with our AC being out in the home. However, Shane had a great attitude and left me assured and confident that the problem has been resolved. Hats off to Roto-Rooter and especially Shane for his diligence and patience! 5 star service.

Review 22 (2024-09-24 - Rating: 5)
The contractor was very professional prompt, and did a very thorough job. I am pleased with the results. thank you Roto-Rooter for sending a knowledgeable Plumber.

Review 23 (2024-06-27 - Rating: 5)
Roto Rooter has always been reliable and all the plumbers they’ve sent are professional and knowledgeable. Our last few times we have had Hunter and he is great! He takes the time to explain and answer our questions, is very quick, and neat.

Review 24 (2024-10-01 - Rating: 5)
John from Roto Rooter is a really good guy who fixed our gas water heater and is very helpful in getting Insurance setup. We 100% recommend Roto Rroter

Review 25 (2024-10-12 - Rating: 5)
I admit it was a disappointment to wait since my issue had to be resolved by someone who could fit under my crawl space but as soon as Darius returned off vacation he called and said he could get me that day!! I was absolutely HAPPY!!

Review 26 (2024-06-26 - Rating: 5)
The service technician Hunter provided friendly and professional customer service. He assessed our church building and gave diagnostics.The job was completed in an expeditious manner and an estimate was provided before any work commenced without any hidden fees.Roto Rooter got to the root of the matter with outstanding results!

Review 27 (2024-10-18 - Rating: 5)
Knowledgeable, professional and friendly. Price was a little higher than I expected but considering I received great service the same day, it was worth it. You get what you pay for. Ill use then again.

Review 28 (2024-12-19 - Rating: 5)
I will do business again with Roto-Rooter plumbing Service .Mr.Thomas is very hardworking he is the true meaning of get to the root.He are very patient.God bless you Mr.Thomas you are a very hardworking me my children and my husband appreciate you.We was in a hard spot a crisis and you put the time and effort to bright our holiday spirit.God keep bless this young man talent and skills happy holiday to Roto-Rooter.🙏❤️🥰🥰🥰

Review 29 (2024-12-24 - Rating: 5)
Mr. Hunter was very knowledgeable in his poach to his job, made it very easy to understand the problem and the repair. Wonderful young man, need more technicians like this in the world.

Review 30 (2024-12-23 - Rating: 5)
John and his crew held my hand through everything. They explained everything and worked hard to make sure I got excellent service. Really good people

Review 31 (2024-07-17 - Rating: 5)
Plumber named Hunter 8 years experience with roto rooter did a marvelous job, explaining what he could would and should not do. Tested before he left. Prices have gone up, but paying for roto rooters expert and considerate plumbers is just fine.

Review 32 (2024-07-12 - Rating: 5)
Shane did an amazing job. We had a pipe burst in our front yard late on a weekday, and Shane stayed until 9 pm to fix it. We are so thankful and appreciative!

Review 33 (2024-09-01 - Rating: 5)
John’s team excellent responded within 10 min leak in slab -very knowledgeable - very professional -on top of all things at all times- on time w appointments-very caring -still n process -A+ on everything they have done for me -John helped thru claim process -excellent excellent!

Review 34 (2024-12-06 - Rating: 5)
Lyle and Kelley just left. Did a wonderful job kept everything clean and the water running again! Could not have been happier with their service.

Review 35 (2024-12-02 - Rating: 5)
John and his crew were great. Job was done quick and they were very nice and explained everything as they did it.

Review 36 (2024-12-31 - Rating: 5)
Tech was knowledgeable and courteous.His experience saved our family a lot of money.

Review 37 (2024-12-11 - Rating: 5)
Prompt professional service and reasonably priced! I will continue to use Roto Rotor for all my plumbing needs.

Review 38 (2024-09-06 - Rating: 5)
The service I received was great! The men came in and took care of the problem quickly. I would most definitely recommend Roto-Rooter!

Review 39 (2024-08-25 - Rating: 5)
Darius was my Roto Rooter technician. He came quickly and was receptive to listen about the issue I was having. Great job Roto Rooter

Review 40 (2024-10-23 - Rating: 5)
The service we received from John and others was awesome! Please give them a chance to help you with your repair needs.

Review 41 (2024-12-01 - Rating: 5)
Great Experience!! Darius was awesome, definitely a cut above the rest.

Review 42 (2024-07-12 - Rating: 5)
Today I received great service...the plumber was very knowledgeable and completed the job in a timely and clean manner. I would recommend Roto Rooter for any of your plumbing needs.

Review 43 (2024-10-21 - Rating: 5)
Hunter waited for me when I was late to the appointment. We struggled with this big clog. Hunter quickly figured it out and took care of it. Polite and professional, thanks!

Review 44 (2024-11-21 - Rating: 5)
Someone was able to come out within the hour when other companies take days. The technician was professional and thorough in determining the problem.

Review 45 (2024-12-31 - Rating: 5)
Super nice, experienced service. I always appreciate how quickly you all can come out and your workers are always the best. Thank you so much. EDIT: I accidentally re-posted my review from years ago for todays service but still applies. Still the best company to handle all my problems. Nicest people, always friendly!

Review 46 (2024-12-20 - Rating: 5)
Robert was awesome. There was a miscommunication for one day but he did a fantastic job

Review 47 (2024-06-22 - Rating: 5)
Hunter was my tech. He was great! Very personable and professional. He worked fast and was clean. Will be a repeat customer!

Review 48 (2024-10-26 - Rating: 5)
The job took a little longer than expected but they were very professional about everything. I’m very pleased with the job.

Review 49 (2024-11-12 - Rating: 5)
The technician was very nice, professional, and we enjoyed working with him.

Review 50 (2024-06-28 - Rating: 5)
Friendly, quick and thorough. Hunter was pleasant and professional. Would recommend to all friends and family. Always a great experience whenever I need them.

Review 51 (2024-07-23 - Rating: 5)
Hunter came out and did an awesome job figuring out the issue, fixing it, and making sure we know how to hopefully avoid it in the future. I would definitely recommend them!

Review 52 (2024-12-23 - Rating: 5)
John and his guys arrived promptly and we very professional and efficient.

Review 53 (2024-06-25 - Rating: 5)
Hunter was absolutely amazing! Super helpful and knowledgeable. I will hands down use Roto Rooter again just because of him.

Review 54 (2024-06-27 - Rating: 5)
Lyles initial estimate was a little high, but he then took the initiative to replace a specific part and was able to lower the cost about 30%. Another reason why weve been a repeat customer for years.

Review 55 (2024-07-05 - Rating: 5)
Great job and very professional! Robert and his partner Kelly (I think that’s his name) were excellent!

Review 56 (2024-12-28 - Rating: 5)
Great company! Fast workers! Great cost!

Review 57 (2024-09-04 - Rating: 5)
Darius came in took care of the issues with no problem he was very helpful!!!! Thanks so much

Review 58 (2024-06-23 - Rating: 5)
Lyle came out quickly and did a great job opening up the line. Highly recommend if you are looking for an experienced drain operator

Review 59 (2023-06-22 - Rating: 5)
Jeff was reliable & trustworthy with me and I would highly recommend.The sewer section replacement was done by Kelly. He was very professional and did a great job. Highly recommend. Thank you to both for a great job done.

Review 60 (2023-06-27 - Rating: 5)
On occasion, we all run across people in this world who exceed every expectation we might have for the situation….John Dickan is that type of individual.If you are looking for an honest, transparent, ethical, patient and high quality experience please call John. I have had the privilege of relying of John’s professionalism and skill set severalTimes over my years. He is simply top notch all the way around.I realize you are reading a review from an individual you don’t know, but please trust this testimonial as you owe it to yourself to contact John. You won’t regret the experience!

Review 61 (2024-12-09 - Rating: 5)
Very nice young man came as soon as he could. Turned water off in 2 places to make sure no water was coming into the house. Thank you so much!!!

Review 62 (2024-07-15 - Rating: 5)
Shane was very professional and helped fix a stubborn shower valve that required quite a bit of finesse.

Review 63 (2023-06-16 - Rating: 5)
I can’t say enough wonderful things about Roto Rooter. I give Jermaine 5 stars. He showed up in a timely manner and resolved my problems within an hour. The price was very fair and he was so professional. I don’t have to go to the laundromat anymore 😊

Review 64 (2024-12-04 - Rating: 5)
Darius was fast, courteous, and efficient. Excellent work

Review 65 (2023-06-28 - Rating: 5)
Jermaine assisted me with my toilet after my son flushed down his toy causing an overflow. John the manager came out and cleaned up the water that soaked my hall carpet. I am greatful for the Roto Rooter team helping me they were at my home within an hour of me calling. Thank you

Review 66 (2023-05-15 - Rating: 5)
Highly recommend! I was able to get an appointment for the same day, the plumber was on time and very knowledgeable! Definitely call Roto-Rooter the next time you need plumbing work or a drain unclogged!

Review 67 (2024-07-02 - Rating: 5)
Professional team that solved my drainage issue. Work was performed quickly and at a competitive price. Would use again.

Review 68 (2024-12-19 - Rating: 5)
Exceptional customer service by Darius. Courteous and knowledgeable.

Review 69 (2021-01-06 - Rating: 5)
We had a leak coming through the ceiling in the garage from upstairs. Problem was determined to be a leak coming from both upstairs bathrooms and was repaired the same day....Everything was wonderful. I personally was not there for the repair but my sister was and she when I checked in with her while the tech, Shawn, was there she told me everything that was going on. She said he was very nice and professional. He fixed the leak and also replaced tub spouts in both bathrooms. We will be using Roto-Rooter again if ever needed.Update: Once again satisfied with the services of Roto Rooter… we had another leak from the same issue from a few years ago… on today Allen was our tech… very nice & explained everything how it would be fixed… and then the manager Samuel stopped by after Allen was done just to check out... BEYOND WONDERFUL SERVICE!!!

Review 70 (2022-07-19 - Rating: 5)
Waste water backed into the house and the shower we caught it in time cut off all the water. Roto-Rooter and Kelly Gibson did troubleshooting and discovered there was a blockage under the patio at the back of the house. Used a backhoe to carefully uncover the problem which was an issue with a clean out that had never had a lid installed. The clean out was 3 feet under the ground and had tree roots growing in it. A quick cleaning and then run the camera both ways to make sure everything was clean and the work was done in an hour and a half excellent excellent excellent I can’t say enough about Kelly and his help. Installed a proper clean out pipe when finished. Wonderful. Highly recommend Kelly Gibson and His crew.

Review 71 (2023-06-17 - Rating: 5)
We had several plumbing companies out to camera our old sewer line. Kelly was the most knowledgeable and explained every step of the process. We will always call Roto-Rooter for our plumbing issues.

Review 72 (2023-06-17 - Rating: 5)
Hunter showed up for a backed up kitchen sink. He was quick and efficient! Great guy, would recommend Roto-Rooter to all my friends. Great job Hunter!

Review 73 (2023-06-17 - Rating: 5)
Alan Adams came to our house and replaced our hot water heater. His prices were reasonable and his work was outstanding. Highly recommend him and his company.

Review 74 (2017-07-07 - Rating: 5)
Great customer service and punctuality for arriving at scheduled time. The technician explained each step and provided tips to prevent it from happening again in the future. The technician attention to detail was outstanding. He even cleaned up after himself completing the services. I would definitely recommend Rotor Rooter for all your plumbing needs.

Review 75 (2012-08-18 - Rating: 5)
August 2012 - When I found my carpet soaked with water and needed a plumber on a Thursday night, I called Roto-Rooter Memphis. I promptly heard back from Joe and he arrived at my house quickly. Little did I know that my job would be one of the most difficult broken pipe jobs he had ever faced. But he, and later another plumber named Billy, worked together to fix everything perfectly. The entire time I was completely impressed with their work ethic, professionalism and true concern for the situation I was facing. They made me feel better by doing an excellent job. I really cant say enough good things about working with Roto-Rooter Memphis. If I EVER need a plumber again, I will always call Rooter-Rooter Memphis!! Thank you all so much for the work you did. I am very grateful.

Review 76 (2019-02-19 - Rating: 5)
Roto Rooter saved us from purchasing a home we were going to put an offer on with thousands of dollars of needed sewer/water line work. Kelly was our guy and he has so very helpful, spending hours on the phone with us to answer all our questions. He even took the time to speak with my dad, who is an insurance claims adjuster, and who helped us make the decision to walk away from the house. We finally found the home we eventually bought and Kelly was the man we called for the inspection! We cannot recommend Kelly at Roto Rooter highly enough, and are very thankful for his work and time spent with us.

Review 77 (2024-12-04 - Rating: 5)
Great, very professional technician and loved the timely response

Review 78 (2024-07-02 - Rating: 5)
Technician was friendly, polite, and got the job done quickly. Did not leave a mess.

Review 79 (2024-12-26 - Rating: 5)
Very knowledgeable, diagnosed issue instantly, helpful, straight to the point

Review 80 (2015-09-27 - Rating: 5)
Repair man was prompt and courteous. He could not find my clean-out, so he had to call another man and they went down through my roof vent. Shortly after they left, I flushed a toilet and it ran over. I called and they were back here quickly. This time they ran the cleaner line further and pulled out roots. Everything works fine now.Both men were very polite and courteous, and did not waste any time.I will definitely call Roto-Rooter next time I have a problem.Please let both men know how much I appreciate their promptness and hard work.Rich Martin

Review 81 (2022-11-20 - Rating: 5)
Carlos performed an excellent and timely repair on my broken water pipe. He went out of his way to get my problem fixed the same day and was helpful in explaining the issue and how he resolved it. Will definitely use again in the future if I have any other problems!

Review 82 (2015-12-20 - Rating: 5)
We were extremely pleased with the service of Roto-Rooter. We had to call them on a weekend and they were here fixing our issue within 2 hours of the call. They were very thorough in diagnosing the problem and making sure everything was working properly before they left. We will definitely call them for any plumbing issues.

Review 83 (2023-06-15 - Rating: 5)
Dustin was very professional and I liked the fact he explained what happened and why it started working the night before only to start messing up again the next day. I wouldn’t hesitate to call your company or to recommend it.

Review 84 (2024-10-09 - Rating: 5)
Hunter was awesome not only in a technical sense, but educationally. Very smart, very kind and helpful. Would recommend Roto- Rooter for all of your plumbing needs!

Review 85 (2015-12-11 - Rating: 5)
Very friendly and professional plumbers! Jesse and his partner were able to diagnose and solve my problem in just a few short hours. They kept me informed every step of the way and made sure that everything was working to my satisfaction before they left! Definitely call them if you have a problem!

Review 86 (2024-08-22 - Rating: 5)
I loved the fact that they were able to send someone during off hours and then have someone out the next morning to finish the job. It literally took him all day. I couldn’t thank them enough for their time and talent. I will use them again, especially in an emergency. They had someone on call who was actually available. When you have a leak, you need to mitigate the problem, sometimes you can’t wait until business hours. Don’t advertise that you have emergency service hours if you don’t. These people did, and it really saved me a lot of aggravation and $$$. Thanks again.

Review 87 (2013-03-05 - Rating: 5)
The company called when the plumber was on his way and Ami showed up promptly. He was very professional and efficient. He was also very tolerant and kind to my very curious and excited puppy! He fixed our bathtub that would not drain and gave me good tips on how to protect it in the future.

Review 88 (2015-09-23 - Rating: 5)
I contacted the company late on a Monday evening and got a call from the technician (Lyle) within 15 minutes. His estimated time of arrival was 45 minutes later, but he actually arrived about 20 minutes later. The technician was very nice and provided very helpful advice on how to keep my drains running free and clear. I will definitely contact the company again if I ever have another issue, but considering his tips I dont expect that to be any time soon.

Review 89 (2017-06-13 - Rating: 5)
We had a clogged sewer drain on a rainy Sunday and we called Roto Rooter, they explained that Sundays were after hour rates, so we asked them to call us Monday to schedule a service call. Within 30 minutes the tech on call for Sunday called us, JOSH WAS AWESOME, not only did he come out within an hour but he only charged us the regular rate. LOVE THIS COMPANY!!! We have used them several times through the years and we have always been very satisfied with the service we have received.

Review 90 (2017-05-15 - Rating: 5)
I contacted Roto rooter on 5/14 for clogged drains and was told that someone would be contacting me shortly. Well I was contacted about 10 min later and was told that someone would be out between 9-11 the next morning. The tech arrived on time and was very professional. He did a great job removing root from my drain. I will definitely continue to use Roto Rooter.

Review 91 (2022-11-17 - Rating: 5)
Couldnt ask for a better experience from Hunter Maccarino such a professional hard worker. Very kind to explain what had been done. Roto-Rooter are blessed to have him represent the company.

Review 92 (2013-01-25 - Rating: 5)
On 1/25/13 we called Roto Rooter in Memphis with issues of our backing up in our master bathroom. It got to the point that the toilet would not flush all the way. A plumber from Roto Rooter came and also another guy and they fixed the back up issue of toilet paper and such. He was very informative on what they were doing. They stayed until they new the problem was completely fixed.

Review 93 (2015-08-08 - Rating: 5)
I was extremely impressed with my Roto-Rooter plumbing experience. I called around 5pm on a Thursday with a non-emergency bathtub plumbing problem and they sent someone to my house by 5:45pm for a free estimate on service. The estimate was considerably lower than two other plumbers that I had previously called and the plumber (Dennis) was able to schedule me an appointment for first thing the next morning.Dennis was exceptional in explaining everything and getting it all done correctly and quickly. I have absolutely nothing bad to say about either Dennis or anyone I talked to on the phone at Roto-Rooter and am very satisfied with my service.

Review 94 (2017-06-24 - Rating: 5)
Totally awesome service. The technician showed up exactly when we were told. He found the issue and gave a quote prior to beginning the work. Within an hour my drain was cleared. The technician was very professional. I will use RotoRooter again for sure if needed.

Review 95 (2024-08-07 - Rating: 5)
Hunter was prompt and professional. Job done in a timely manner

Review 96 (2023-05-31 - Rating: 5)
I came home to a flooded bathroom from an overflowing toilet. John and his helper CJ cleaned up the water and the dried the carpet. They also pick up the nasty solid waste with their hands. Much respect and thanks to John and CJ for the quick response.

Review 97 (2015-03-11 - Rating: 5)
I set up a service call online, and got a confirmation immediately for a plumber service call in the Memphis area. The service technician arrived early, and was clear in explaining the anticipated cost based on his findings. Within just a few minutes, the problem was taken care of.The service Tech, Joe, Tech number 7, was friendly, professional, and efficient. I will definitely call Roto-Rooter for any future needs.

Review 98 (2015-08-13 - Rating: 5)
My double sink/disposer was clogged so badly, We plunged it, took the trap off, augered and cleaned it, then poured liquid plumber into it...Nothing worked. It was about 8PM and I couldnt reach my regular plumber, so I got online and called Roto Rooters 24 hr service..To my surprise, we actually had a drain man there within the hour.Not only was he friendly,& professional, he went straight to work and fixed my clogged drain in no time. He was also helpful in his suggestions to help avoid future clogs..I was a first-time customer,& now am truly a fan.

Review 99 (2024-07-01 - Rating: 5)
Lyle did a great job getting us back and running on a Sunday night after we got back from vacation. Live saver!

Review 100 (2012-08-01 - Rating: 5)
It is Monday morning and while cleaning my kitchen I found that my drain is clogged and backing up. I called Roto Rooter thinking the problem was going to be a lot worse than it was and thankfully it wasnt. The friendly person who set up the appointment said to expect a service man between 11 - 1. In less than 30 minutes I had a call from Ami Bikri telling me that he was on his way and would be there a little after 10. Found that it was just a clogged drain and no huge deal. Ami was informative, tidy and friendly. If you need a plumber in the Memphis area they are the one to call. Thanks for making my day less stressful.

Review 101 (2020-12-20 - Rating: 5)
My name is Harry. German was very responsive, professional and timely in his response to my call. He was very courteous in explaining the issues with my plumbing and, best of all, reviewed pricing options with me in advance of performing work. Great and fast service.

Review 102 (2016-09-26 - Rating: 5)
I was in a pinch on a Sunday morning and called 3 drain cleaning companies. They all said they were 24/7 companies but couldnt come out til Monday but Roto-Rooter called me back and said they could come out Sunday morning by 11am.The technician, Lyle, was here on time, very efficient and very professional.Thank you for getting our drains unclogged and operational again.J. Sanders

Review 103 (2017-05-18 - Rating: 5)
Mr. Barry Brewer was very patient. I was running a little late returning home and when I arrived he greeted me with a smile. Mr. Brewer explained the duty of the machine he was using to clear my washer line. He also suggested pointers which may assist with clearing the washer line every other month. Mr. Brewer was very professional and we appreciated his time. Be Blessed to be a Blessing!!!

Review 104 (2024-12-11 - Rating: 5)
Great service. Knowledgable, timely, and kind!

Review 105 (2012-08-20 - Rating: 5)
Hattie-Roto Rooters Ami Bikri, the plumber, did an excellent job coming to my home to work on my kitchen sink. I was having trouble with my kitchen sink clogging up and leaking for a few weeks. I was using Drano and other types of unclogging solutions, but it seemed as if nothing was working. He came in and fixed my sink in no time. He explained to me why my sink was so clogged up and even replaced a part to stop the leakage. Thanks Roto Rooters of Memphis for saving the day!!! Awesome service!

Review 106 (2015-03-17 - Rating: 5)
The Best plumbers in Memphis! They are always able to fit you into their schedule and they are fast and effecient. I call early in the morning and they are normally there by lunch time, if not sooner. They also give you a 2 hour window which allows you to still enjoy your day without having to wait around. That is unheard of for most services!! They fix the issue quickly and their employees are always very polite and professional. We will always call on Roto Rooter for our plumbing needs! Thank you!!!

Review 107 (2012-11-09 - Rating: 5)
Roto-Rooter did an excellent job in diagnosing the problem and giving me the steps on how to solve my problem permanently. In the meantime Bradley got me up and running in less than 20 minutes. Great Work! Thanks to Roto-Rooter for getting my home back in operation so quickly.

Review 108 (2017-02-04 - Rating: 5)
100 % satisfaction. On time service.Tech with full understanding of plumbing and drains.Tech worked with my limited knowledge, explained problems in lay term.Corrected the problems.Suggested future service in X amount of years to prevent any future problems.Tech and Roto-Rooter made sure I was happy.A pleasure guys!

Review 109 (2017-07-14 - Rating: 5)
Had a jammed garbage disposal and even with the power off it freaks me out to stick my hand down in there! Roto-Rooter took the call, scheduled a Saturday appt (!) and was even accommodating when I missed my scheduled time - came out the same day. The technician was extremely professional, friendly and showed me the rogue LEGO that had jammed up the works. Thanks, Roto-Rooter!

Review 110 (2024-10-16 - Rating: 5)
Called them up my toilets were fixed within the hour

Review 111 (2023-06-28 - Rating: 5)
I called about a leak, Hunter came and diagnosed my issue and cleared my ac drain. I was clueless, thankful for Hunter professionalism and swift approach, will call again if needed.

Review 112 (2015-03-19 - Rating: 5)
I loved that I could schedule online.I loved that the receptionist called me when the plumber was on his way.I loved that the plumber came within the early side of the window scheduled, which I really appreciated.Ami Bikri (#6) was very professional and fixed the problem quickly. He also gave me confidence that my problem was a common one, and how to avoid in the future.Should this happen again (and I hope not) I cant imagine calling anyone else but these guys.

Review 113 (2023-05-17 - Rating: 5)
Able to make appointment online and received a call when the technician was on the way. Pricing explained up front. JP was very polite and explained the issues going on.

Review 114 (2022-11-18 - Rating: 5)
Hunter helped out my family and I on a few occasions. Couldnt recommend him enough! Very efficient and quick, no messing around. Also very friendly! Followed proto!

Review 115 (2017-04-06 - Rating: 5)
The tech who came out, Shaun, was friendly, effective, smart, and honest. What seemed at first to be a complex problem was actually something simple, but it took Shauns patience and detective work to figure that out. Frankly, it would have been the perfect opportunity for gouging. The only reason I knew that the problem was simple was that Shaun was honest and told me it was simple. I seldom post Google reviews, but my experience today was outstanding.

Review 116 (2024-09-10 - Rating: 5)
Promp and professional. Shane was awesome. Would def recommend

Review 117 (2013-01-20 - Rating: 5)
I was in desperate need of a plumber, and fast. I was on a time crunch and in need of making it to a work function as quickly as possible. I am a young woman who lives with two other ladies. Obviously plunging was the best we all had to offer as solutions. In a panic I called Roto Rooter. Because I knew I needed a reputable plumber. And thats exactly what I got. Ami (#6) came out and helped me solve my issue quickly and even allowed me to use the $10 off coupon that I had found online but didnt have ink in my printer to print out. I really appreciated the professionalism and care shown in checking out all the possible causes of my problem.

Review 118 (2015-07-15 - Rating: 5)
The employees were friendly, professional and answered all of my questions. Fees were not charged until a resolution was reached (for example, no charge for the service call or rooter device that was tried unsuccessfully. I was only charged for the jet device that actually worked.). The price was in line with having a couple of plumbers and machines on site for a couple of hours. Never used a service like this before but would definitely use Rotor Rooter again.

Review 119 (2023-06-27 - Rating: 5)
Roto Rooter is so prompt, helpful, and reliable. They are quick to resolve our issues and reasonably priced.

Review 120 (2022-11-08 - Rating: 5)
I would highly recommend Roto-Rooter Memphis. They were prompt, professional and did a great job. I would definitely use them again for any plumbing issues.

Review 121 (2023-06-17 - Rating: 5)
Hunter was great, he was very polite! Explained everystep of the process of cleaning my main sewerline. Will recommed!

Review 122 (2012-12-15 - Rating: 5)
On 12-13-12 I was so frantic that the kids had loaded the toilet with tissue. that I was literally in tears. I had called my plumber but he was unavailable to assist me. Im normally a strong woman but current health issues cause me to worry alot. And then when I found out how much it would cost. I was discouraged. I say that it all worked out. The technician couldnt bear to leave knowing I couldnt afford the service. He gave us a site to find a coupon and showed so much empathy for ME. That it was unbelievable. You can call it what you may, he was an angel for mr that day. I Thank God for send ing the right Roto Rooter technician out. he saved me and my childrens one day restroom insanity.

Review 123 (2012-08-17 - Rating: 5)
The quality of Roto Rooters work is great! Carlos was very friendly and helpful, as well. I cant think of any reason to not use this Memphis plumber again.Thanks!

Review 124 (2024-06-21 - Rating: 5)
Roto-rooter came right out and handled things in a professional manner!!!

Review 125 (2024-07-26 - Rating: 5)
Technician was great. Scheduling was confusing and not so great.

Review 126 (2024-11-30 - Rating: 5)
On time, knowledgeable and very professional!

Review 127 (2024-12-11 - Rating: 5)
Outstanding service —good use of time.

Review 128 (2023-06-19 - Rating: 5)
Dustin did a great job.. my kitchen sink was slowly draining.. Dustin was very professional, and in and out in under an hour…

Review 129 (2022-11-09 - Rating: 5)
Jermaine was an absolute dream. He was knowledgeable and explained things to me in a way I could understand. I highly recommend Jermaine and Roto-Rooter!

Review 130 (2019-06-14 - Rating: 5)
Great experience! They responded quickly, they explained the work that needed to be done in detail, and charged well below all the other estimates we got. Billy was friendly, informative, and fast!

Review 131 (2017-06-21 - Rating: 5)
The tech that was dispatched out was very friendly, fast and professional. I was pleased with the fast service and they always do an exceptional job. Thank Roto Rooter!!

Review 132 (2017-07-31 - Rating: 5)
Dustin was knowledgeable and had my leak fixed in no time. Will recommend to all my friends. Very pleased with the work he did.

Review 133 (2024-11-01 - Rating: 5)
Great customer service professional service very pleased

Review 134 (2015-11-11 - Rating: 5)
Lyle was great! He kept in contact with me and did a fantastic job. I could not have asked for anything more. He solved my problem and put my mind at ease!

Review 135 (2024-10-29 - Rating: 5)
Everyone was compassionate, helpful, knowledgeable, professional

Review 136 (2017-06-21 - Rating: 5)
I cant thank John and Allan enough for all the hard work they have done to get my home up and running. They were very professional and passionate. They saved me thousands of dollars on leak repair. Thanks guys...

Review 137 (2017-06-16 - Rating: 5)
My experience with roto rooter has always been handled the way a business should work. The service was efficient and the technicians were nice and courteous.

Review 138 (2023-06-18 - Rating: 5)
Hunter showed up and cleared main sewerline to my septic. great work! Would recommend!

Review 139 (2021-02-13 - Rating: 5)
I can’t say enough good things about Kelly and the other technicians who worked with him to fix our sewer problem. They were prompt, friendly and worked non stop to get our plumbing issues fixed. Thank you!

Review 140 (2022-08-24 - Rating: 5)
These guys do really good and solid work. Kelly really knows what he is doing and he treats your plumbing like it is his own and he really cares.

Review 141 (2023-07-03 - Rating: 5)
Jeff was wonderful great attitude understanding of my problem was excellent in the future I hope that they send Jeff again

Review 142 (2023-06-15 - Rating: 5)
Received service by Jeff, he was patient, knowledgable, and efficient, will recommend for future plumbing needs.

Review 143 (2017-03-04 - Rating: 5)
The employees were very timely, professional, friendly and quite knowledgeable about the problem I appreciated their professionalism and experience and knowledge about the problem We were totally satisfied and will definitely call you again if we have more plumbing problems and will gladly recommend your company to family and friends!!

Review 144 (2023-06-18 - Rating: 5)
Hunter showed up for my backed up shower. Did a awesome job. Quick and efficient!

Review 145 (2024-07-13 - Rating: 5)
Very nice young man (bad with names). Took care of our problem quickly.

Review 146 (2021-01-05 - Rating: 5)
The technician Alan was very polite , knowledgeable and gave me some pointers on taking care of my faucets, my home is over 60 years old

Review 147 (2022-11-25 - Rating: 5)
Washer clogged drain. Professional & quick. 90 day warranty. Please with service so far.

Review 148 (2023-06-28 - Rating: 5)
Hunter was super kind, professional, and quick! Could not recommend him more!

Review 149 (2024-06-30 - Rating: 5)
Quickly solved my issue! No complaints.

Review 150 (2017-08-13 - Rating: 5)
The serviceman was very knowledgeable. He repaired the leak in the joint near the high pressure regulator in just a couple of hours.

Review 151 (2024-06-18 - Rating: 5)
Great service and great people! Lyle was great!

Review 152 (2022-11-17 - Rating: 5)
Hunter did a fabulous job and would highly recommend his work to anyone!

Review 153 (2023-06-09 - Rating: 5)
Very Courteous and Professional. Timely Response and Quick Repair. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️

Review 154 (2021-01-09 - Rating: 5)
Service was very fast, professional, and friendly. The plumbers were very informative and answered all my questions. Thanks!

Review 155 (2021-08-20 - Rating: 5)
Lyle was very attentive, professional and easy to talk to. I highly recommend him.

Review 156 (2021-12-14 - Rating: 5)
Quick response, my repair person was so kind and explained everything to me. Yes, I would recommend them.

Review 157 (2021-10-16 - Rating: 5)
Dude was super friendly. Named Hunter, looked like a Mike. Got the job done quick.

Review 158 (2024-11-20 - Rating: 5)
Honest, polite and efficient!

Review 159 (2022-10-01 - Rating: 5)
Super punctual (which Im not used to), very friendly, and gave thorough explanations. Very impressed.

Review 160 (2023-06-18 - Rating: 5)
Hunter was awesome to work with and provided excellent service!

Review 161 (2023-06-24 - Rating: 5)
Professional, clear, caring, friendly and timely.I would recommend them to anyone.

Review 162 (2012-11-12 - Rating: 5)
Very professional service. Recommended th right disposal for my needs and I got it. Installed quickly.

Review 163 (2024-11-30 - Rating: 5)
Wonderful service!

Review 164 (2023-06-20 - Rating: 5)
Arrived super fast and got the job done super fast!

Review 165 (2022-07-08 - Rating: 5)
Excellent service and they were so helpful. I would recommend them to anyone.

Review 166 (2024-08-01 - Rating: 5)
Reliable and Efficient Service

Review 167 (2017-07-10 - Rating: 5)
Allen did an excellent job and he was very professional!

Review 168 (2023-01-19 - Rating: 5)
Good service. Very expensive for what I had done. Ran a snake and unclogged quickly. $350 for less than 30 minutes of work. Had guest out of town so had to have it done.

Review 169 (2022-11-08 - Rating: 5)
Hunter installed a new toilet in our upstairs bathroom. He was quick, kind, and very professional. I would highly recommend him.

Review 170 (2016-01-29 - Rating: 5)
Had them out recently. Great Job. Will call them again

Review 171 (2017-07-05 - Rating: 5)
Serviceman was prompt and knowledgeable. Very courteous, would refer to others!

Review 172 (2024-06-18 - Rating: 5)
Did great work!

Review 173 (2021-09-24 - Rating: 5)
Through and professional. Pleasant to deal with. Get the job done.

Review 174 (2019-11-29 - Rating: 5)
Dustin ( the repairman ) was thorough and completed the job..thanks Dustin!

Review 175 (2020-12-21 - Rating: 5)
German was right on time, got everything fixed up and coached me on how to avoid problems in the future.

Review 176 (2021-08-23 - Rating: 5)
I’ve had to use the services of Roto Rooter on more than one occasion recently and each time they’ve done a great job. Happily satisfied and I highly recommend them. Thanks to Dustin for fixing my sink!

Review 177 (2022-11-17 - Rating: 5)
Hunter Maccarino (sp?) Went above and beyond my expectations. Im in a management position and dont use the term above and beyond lightly.

Review 178 (2024-06-13 - Rating: 5)
He was great!

Review 179 (2012-10-10 - Rating: 5)
Roto-Rooters Ami did a great job fixing our laundry line. The response time was quick. Ami was very friendly and informative. While snaking our laundry line, some dirt was splashed on the door outside. When I returned, he was Windex-ing the windows to remove the grime. Really awesome how he went the extra mile! I will use them again!

Review 180 (2017-04-19 - Rating: 5)
The plumber was very helpful. He was quick and fast and he did a great job

Review 181 (2017-07-22 - Rating: 5)
Very satisfied with the timely response and professionalism of the plumber.

Review 182 (2024-06-18 - Rating: 5)
Service was great!

Review 183 (2012-10-27 - Rating: 4)
We are very pleased with the quick and helpful service Roto-Rooter of Trinity Creek Cv provided. The repair man, Lyle, was very nice and efficient. We will definitely call them next time we find ourselves in this unfortunate situation!