Arctic Heating Cooling & Plumbing Inc

Located in Cordova, Tennessee

Address: 1195 Nate Cove, Cordova, TN 38018, United States

Phone: +1 901-380-9800

Rating: 4.9

Services

On-site services
Online estimates
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-21 - Rating: 5)
Anthony and Saul arrived very promptly, had the correct parts for two bathrooms, and solved the problems within 30 minutes. Both were most courteous, professional, friendly, and knowledgeable. We have used Arctic before and had the same awesome results and we will continue to use them. Very satisfied.

Review 2 (2025-01-02 - Rating: 5)
Anthony Arrived at/on time specified, no 4 hour window etc. Fixed issues with water tank/heater with no trying to “up sell” like many other companies.Would recommend

Review 3 (2024-07-03 - Rating: 5)
On a 100° Memphis weekend (Arctic was closed at the time), our a/c sprung a leak (unbeknownst to us) and it quit putting out cold air. We left a voice message with Arctic and heard back from them within an hour! After assuring them it wasnt an emergency (yet) they scheduled us for service on the following Monday, first thing. A team of HVAC specialists descended upon us and in no time at all the problem was diagnosed, an estimated was delivered, parts were allocated and repair ensued. They are simply fantastic! My wife and I heartily recommend them for all your HVAC needs, big or small.

Review 4 (2023-08-23 - Rating: 5)
Our family was burning up so we called Arctic. It was such a hot day.The guys (JR and Ray) were super friendly. They arrived on time and went straight to work diagnosing the issue.They were able to secure the parts needed and get them installed.I usually don’t, but for folks like me that do not remember to do regular maintenance, they also have a reasonably priced yearly maintenance agreement where they will call and remind you and come and clean out your units and replace any filters.I had a great experience and would highly recommend Arctic.We are blowing snowballs over here!

Review 5 (2023-08-30 - Rating: 5)
At the end of July our air conditioning was running but not cooling. It was the hottest part of July and we were very uncomfortable. My daughter found Arctic Air so I gave them a call. They came out the next day at the time they said they would be at my home.The technician(Nick) that they sent out was very professional. He took pictures and explained to me what was going on with my system. He told me what options I had and didnt try to force anything on me.I cannot express how pleased I was with the service I received. Our system has been running so well that we have been freezing, which is how we like it. Arctic Air big shout for your great service. 👍🏽

Review 6 (2022-08-31 - Rating: 5)
I 110% would recommend Pat & the guys from Arctic Heating Cooling & Plumbing INC. They are quick to communicate if you have to leave a message after hours, and Jessica is always very nice on the phone when you call to set up an appointment. The guys were ALWAYS on time when they said the would be there. Wasnt a waiting game like with others. Prices are pretty good! Everyone is very courteous, professional, & efficent. I will definitely use them again in the future! Thanks for making us feel like family!

Review 7 (2023-05-10 - Rating: 5)
Wanted to say thank you to all the Artic Heating and Cooling staff. HVAC went out they sent out a technician to look at it , needed replaced , gave me an estimate and Artic was out the next day to do the install. The staff that did the install did an excellent job very friendly and answered any questions that i had. When finished they cleaned up all trash and JR showed me everything they had done and answered all questions i had . very satisfied with Arctic Heating and Cooling . Good Job.

Review 8 (2023-01-24 - Rating: 4)
The Arctic Heating Cooling & Plumbing team is professional, from the office to the job site, and is timely. When they said they would be at my home at a certain time they were there. They took time to thoroughly answer ALL the questions I had. The heating system is providing even airflow throughout the house. Also, they cleaned up the area in the hallway after they completed the heating, duct and vent repairs. Thank you to Patrick, JR, Nick and Jessica.

Review 9 (2020-01-15 - Rating: 5)
Such a great service experience! Patrick responded quickly to my call, gave me an estimate and arranged for the work to be done promptly. The installers who replaced my water heater, Anthony and Rodney, were absolutely awesome. The access path to the heater needed to be cleared -- they took care of that. Then they somehow made it look easy-as-pie to get a 50-gallon water heater up a set of pull-down stairs to an attic. Their work was clean, professional, and efficient. They went above and beyond to help me in every way. Plus, all of them were just incredibly nice guys.AAA++++ service !!!

Review 10 (2024-12-21 - Rating: 5)
I contacted pat to install a furnace and a/c unit in my parents house and he came the same day was very punctual and informative and helped w our problem that very same day they started and completed in hrs . My parents were so happy and they actually have a lower bill now than previous monthly utility bill, Arctic gave the best deal compared to other 2 companies we talked to and we chose the best!

Review 11 (2022-12-15 - Rating: 5)
I used a different company and didnt realize that they were pulling one over on me until I did some research. I switched to Arctic Air based on a recommendation and have been 100% happy ever since and paying a lot less. Super honest and they legit care if you are happy. As an example, I told them I had a certain problem and needed a dampener to fix it. That sounded reasonable so they came and installed one. Then they took the time to stay at my house for 40 minutes experimenting with the heat to see if the problems I wanted the dampener for was fixed. Turns out it wasnt. He then spent the time crawling through my attic to solve the mystery for me. The dampener was still needed but the real solution was found and fixed. The former company would have just done exactly what I had asked and skidaddled. Aritc Air cares about customer happiness. Super thankful.

Review 12 (2022-05-04 - Rating: 4)
05/03/2022 -- Service Representative Chris was quite courteous and respectful as he inspected my A/C system. He checked, tested, cleaned the system inside and outside the house; then, answered all my questions with a smile. He was knowledgeable of his work, and I appreciate his professionalism.2020 -- After having to endure fire and destruction, then wait patiently for the restoration -- I would never have thought the sewer line would be an issue. Yet, Anthony and his team-mate, as well as Mr. Patrick, helped me through it. I appreciate their hard work and concern for me and my family...God bless!

Review 13 (2023-10-24 - Rating: 5)
JR & teammate did a great professional job, at my residence. I called them to methodically troubleshoot my problem, which they successfully did. Thank you! They consistently wore shoe covers, also.

Review 14 (2022-08-24 - Rating: 5)
This was my first experience and it was very good service at a competitive price. In addition, they uncovered and fixed multiple mistakes made by the previous company used. The lead technician (JR) was knowledgeable and professional. I would recommend this company based upon this experience.

Review 15 (2021-12-02 - Rating: 5)
As a homeowner we all know the struggle of maintenance and some (like me) don’t have a clue! Getting a service you TRUST and can rely on is terrible in Memphis! I went to Facebook looking and a nice young lady named Jessica reached out to me. She set me up with an inspection and kept in contact with me throughout the ENTIRE process! She explained everything and talked to me through any method…messenger, email, phone calls etc!!! She made the whole experience E A S Y!!! The guys came ON TIME and gave me estimates for repair or new installation! They gave me pictures of what they saw before I made my decision. They gave me the options to choose from! Of course I went with the full replacement because once you fix one piece another one will fall(I’ve learned)!! This place his highly recommended! Thanks to Jessica and her team of specialists for making this the BEST decision EVER!! I have since referred them to others and will be utilizing them for future needs at my rental and at my house as needed!!!

Review 16 (2022-05-16 - Rating: 5)
I highly recommend for all your housing HAVC needs! Chris was on time, professional, thorough and took the time to explain detail of what he had done. From the moment of making appointment with Jessica, to system being serviced by Chris, I received Grade A service! Thank you for everything! You’ve a lifetime customer!

Review 17 (2019-05-30 - Rating: 5)
I have nothing but good things to say about Arctic Air. They have taken care of me for many years and they get to me as soon as they can that day. Patrick always calls back and Dan and Marshall are so nice and professional and patient with all my questions and the have awesome personalities. I would recommend this company to anyone because they are the epitome of customer service. They have earned their 5 star rating!!!!!!

Review 18 (2019-10-18 - Rating: 5)
My experience today was excellent. I talked with Patrick yesterday and he was very thorough! He called first thing this morning (8:35 am) and asked about my schedule. Then Anthony called at 9:45 am and was here within an hour. Anthony was very knowledgable and fixed it without having to cut open the wall!! I highly recommend Arctic Heating Cooling & Plumbing Inc!!

Review 19 (2022-12-20 - Rating: 5)
Appreciate timely response to my request for HVAC maintenance check...service reps -- Nick and Cam -- were professional and friendly; provided a thorough status report; answered all questions I had...very satisfied with services rendered.

Review 20 (2018-12-11 - Rating: 5)
Had an issue with our heat at my office on one of the coldest days of the year so far. Called Arctic and they were out right away and we were nice and cozy before the office even opened! Dan was the technician and you couldnt have asked for a nicer more thorough person.Artic Healing Cooling Plumbing Inc has been servicing our HVAC system for years and we are always please with the service they provide. The employees are extremely considerate, polite and honest. We highly recommend this company for any of your heating, cooling or plumbing needs!

Review 21 (2022-11-17 - Rating: 5)
I had my Heating system maintenance to get ready for winter. The techs were on time and called before arriving. Polite and efficient. The same was done for a rental property of mine. Would never use any other company. They have been providing service for me for about 10 years.

Review 22 (2020-07-16 - Rating: 5)
Last week my mother had water line leaks and clogged sewage line. I called Arctic and Patrick sent her the most professional technicians, the leaks were in the crawl space, I never would have went under there not even to take a look. They replaced bad piping, they did everything needed first class work. I highly recommend Arctic Heating Cooling & Plumbing. the cost of the work was very reasonable. I was highly satisfied.

Review 23 (2022-08-24 - Rating: 5)
As always, Arctic to the rescue! Anthony & crew even showed up a day earlier than expected due a scheduling break. They quickly fixed my toilet. Replaced the seal & caulked...no more rocking toilet & no more moisture under the surrounding tiles! YAY! thank you!

Review 24 (2022-07-06 - Rating: 5)
Quick reply, professional , knowledgeable very good service. Im using them to replace my unit. Im a retired HVAC tech but due to health issues called artic and my ac was cooling in 90 minutes. Many thanks to JR.

Review 25 (2024-06-26 - Rating: 5)
Nice and pleasant young man fixed my air conditioning in a hour. Good price

Review 26 (2018-12-03 - Rating: 5)
Chris was a great service technician. Before diagnosis my issue, he ran several different test to assure he was giving the proper diagnosis. Even before his final diagnosis, he ran one last final test. Two days after providing service, Chris provided a courtesy call to assure the problem was corrected and everything was running properly before closing out his ticket.

Review 27 (2022-08-30 - Rating: 5)
Very responsive and professional. Got out to my house within an hour of my call. Technician was very courteous and professional. Definitely would recommend Arctic to anyone.

Review 28 (2021-09-23 - Rating: 5)
Dave was very courteous, efficient, and knowledgeable. He repaired our heating unit and did a safety check on both of our units. We were very satisfied with his service.

Review 29 (2022-03-19 - Rating: 5)
Artic Heating installed a new furnace in my moms house. Jennifer was very helpful in organizing everything, David got the job done quickly and efficiently. We are very pleased. Thank you

Review 30 (2022-07-05 - Rating: 5)
As you get older like me, you need go-to guys for various home repairs expertly done at a fair price. This is my first experience with Arctic Heating Cooling and Plumbing and they are now my go-to guys for the stuff they do. Thank you, guys!

Review 31 (2023-03-14 - Rating: 5)
A+ company!Great and VERY PROMPT!They have installed 2 hot water heaters and a garbage disposal for me and their work is flawless.AND, they are very nice people to work with.

Review 32 (2023-07-07 - Rating: 5)
Great and responsive on a very hot day. Keeping their card close by for all future heating, air and plumbing needs. Techs are professional and efficient!

Review 33 (2019-06-04 - Rating: 5)
Highly Recommend!! Extremely honest, knowledgeable, professional and dependable! Im in commercial property management and Patrick, Anthony and the team handle all my HVAC and plumbing issues. I couldnt ask for a better company to work with!!!

Review 34 (2020-06-19 - Rating: 5)
Arctic plumbing implemented a gas and water line to my new outdoor kitchen. They provided the BEST plumbing experience Ive ever had, and I would HIGHLY recommend them for any plumbing needs.

Review 35 (2019-06-27 - Rating: 5)
We had a unit go out. They were able to fit make time for a repair, which ended up being a total unit replacement. The whole team was very pleasant and professions! Great Service!

Review 36 (2019-01-15 - Rating: 5)
Chris was super! Such a nice person and very knowledgeable about everything!I would use him again and refer your company to anyone. Thank you so much for your service.Millie LeBlanc

Review 37 (2022-04-09 - Rating: 5)
They made time for an emergency: main turn off valve was leaking. Cut out valve and installed new one in a hard to get location. Great job in a timely fashion.

Review 38 (2024-06-30 - Rating: 5)
We were very pleased with the service provided by Arctic. We recently had one of our roof top package units replaced. It did take about 1-1/2 weeks to get an adapter fabricated but Arctic keep us informed of the progress while we waited. The day after the adapter was ready the team from Arctic was onsite. They arrived early in the morning and worked most of day to complete the installation. At one there were 6 workmen onsite including the owner of the Company. The crew was very professional. We highly recommend this Company to someone needing to replace their HVAC unit.Harry and Lisa Pratt

Review 39 (2022-07-06 - Rating: 5)
Great service and they were able to come by the same day I called. Will definitely use Artic again

Review 40 (2022-10-20 - Rating: 5)
.Quick response to heating problem. Arctic evaluated the problem sent quote with two options. System was replaced the next day. Could not ask for better service.Jim Busby

Review 41 (2023-02-15 - Rating: 5)
Great service, professional & wonderful customer service. Would definitely recommend, would give 10 stars if I could.

Review 42 (2022-05-05 - Rating: 5)
Very professional. Very courteous and knowledgeable. Gave good advice. Would recommend this company to others.

Review 43 (2023-02-06 - Rating: 5)
Great service, and quick response. Nick and his helper were great.

Review 44 (2019-05-23 - Rating: 5)
Have used 3-4 times for air, heating and plumbing. Very professional employees and explain everything well.

Review 45 (2023-03-09 - Rating: 5)
This company showed me and my family great professionalism and everyone that I have dealt with have been so nice!! Jessica in the office and Mr. Ray who is out in the field, really provided excellent customer service. It is hard to come by considerate people now a days but everyone we worked with have provided just that!!

Review 46 (2024-06-11 - Rating: 5)
Great communication and premium service

Review 47 (2022-05-01 - Rating: 5)
I called for help i was on the schedule for the next day as mine was not an emergency. I could not believe Someone was coming out so fast. I loved my service guy he was so knowledgeable. And he didn’t mind my dogs bugging him. He fixed my problem in no time.

Review 48 (2023-04-05 - Rating: 5)
Ive been using Arctic for my plumbing and HVAC needs for 2 years; they are my go to team. They are always reliable, will reach out to me for my seasonal maintenance, and will squeeze you in during emergency situation.

Review 49 (2022-11-22 - Rating: 5)
Good communication, kept appointment time, very responsive.

Review 50 (2019-03-04 - Rating: 5)
These guys are absolutely amazing! It was unfortunate we had to have them come out to look at our plumbing within a week of us buying our first home. From the moment Ryan came to our door, I was at ease. They are professional, ethical, friendly, and efficient. They explained everything from the beginning and worked hard to have our problem resolved within a reasonable timeframe. They quoted us a price that was in our budget and were willing to work with us if the problem was bigger after they started the project. I cannot brag on these guys enough! They will definitely be our go-to guys for everything related to this house and any home purchases in our future.

Review 51 (2019-02-27 - Rating: 5)
Arctic Heating Cooling & Plumbing is a top-notch company.They provided quick response time to my plumbing issue, gave a clear explanation of what it would take to fix the problem and a reasonable estimate of the associated costs.I highly recommend Patrick Schuler and his crew.