Roto-Rooter Plumbing & Water Cleanup

Located in Columbia, Tennessee

Address: 106 E 18th St, Columbia, TN 38401, United States

Phone: +1 931-345-4933

Rating: 4.9

Services

Identifies as indigenous-owned
Identifies as women-owned
On-site services
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Great Experience! Excellent, prompt and courteous service is what to expect from these folks. They responded fast and did excellent work. Both Joe and Trey are responsive to questions, and offer sound solutions. Joe was also available to us by phone after regular hours when we needed extra guidance after the work was complete. Exceptional: We will definitely and without hesitation call them in the future when needs arise: it’s clear these guys want to and expect to earn your business.

Review 2 (2024-12-28 - Rating: 5)
Chad and mike came out about a year ago to service my dads septic tank. he had been paying another company every few months repeatedly. these guys diagnosed the problem and fixed it right away. They were so nice and explai ed everything well. Totally solved the problem. My dad comments on how awesome the experience was to this day!

Review 3 (2024-08-13 - Rating: 5)
I bought my home last July and had to have major repairs done on my plumbing. Several pipes under my house as well as the main pipe from the house to the street had to be replaced. Roto Rooter did an amazing job completing the work in a timely and thorough manner. Dakota headed up the job and provided exceptional service during the process. He explained everything to me before and during the job. I recently had other plumbing issues and Dakota was awesome during that job also. He is super nice, professional and very prompt with all repairs. I cant say enough nice things about the company and its employees. Keep up the great work!

Review 4 (2024-12-06 - Rating: 5)
The response time from my call was exceptionally fast! Joe came in and assessed the issue and resolved it quickly. He gave me the information I needed to make a decision about the repair and was very helpful. He also gave me a quote for flushing my tankless water heater as well as a quote for its replacement. I highly recommend Joe and Roto Rooter.

Review 5 (2024-09-25 - Rating: 5)
Roto-Rooter is an excellent company, same day service. Technician Michael G was so helpful and knowledgeable. He changed my expansion tank today(9/23/2024). I would definitely use them again.

Review 6 (2024-12-02 - Rating: 5)
We had a plumbing problem over Thanksgiving weekend and I called Roto-Rooter on Sunday morning for help. Tyler from Roto-Rooter came out to trouble shoot the problem and he did an outstanding job resolving our issue. Tyler was both thorough and professional! He saved the day! Thank you, Tyler!!

Review 7 (2024-12-14 - Rating: 5)
I had a service man at my house within the hour repairing my drains. Excellent job. He did a great job and was so prompt. I will call him again !

Review 8 (2024-08-30 - Rating: 5)
Someone was able to come out to the house within an hour of my calling. Randy was really nice and straight forward which I appreciate. My small job turned into a bigger one but was still done much faster than I ever expected.

Review 9 (2024-09-23 - Rating: 5)
The Roto Rooter technician Dakota arrived in a timely fashion and within the scheduled appointment window, as well as texting that he was on his way. He was courteous, friendly and professional. He went to work immediately and completed the job in short order. We called Roto Rooter because they advertised providing emergency services 24/7. We had an urgent need for service that arose late on a Sunday afternoon, and they were able to provide a technician by early Monday morning. We are very pleased and well satisfied with the prompt response and quality of service provided to us by Dakota and Roto Rooter. Thank you! David C.

Review 10 (2024-09-22 - Rating: 5)
Tyler R was quick to get to my location and spot on finding the issue. Ran the camera, spotted the problem. Than routed out the blockage, and told me the issue that was causing the blockage. Even sent me the videos from the camera. Great job!

Review 11 (2024-09-03 - Rating: 5)
Barnhart did an excellent job. He took the time to explain our issues and gave options for repair. We are extremely satisfied with the quality of work. Definitely will use them in the future.

Review 12 (2024-10-09 - Rating: 5)
I am always happy with Roto - Rooter. I have used them for my Dad’s home previously and now for our home. They’re prompt, efficient and courteous. I would recommend them to my friends.

Review 13 (2024-12-21 - Rating: 5)
Chad Barry was a fantastic plumber. He quickly and competently assessed the problem and provided a repair swiftly. Thank you!

Review 14 (2024-10-14 - Rating: 5)
Your guys showed up and were courteous and friendly. Got the job done quickly and without incident. I would definitely recommend you to friends. Thanks so much!

Review 15 (2024-12-06 - Rating: 5)
The tech was on time, extremely knowledgeable and helpful. Couldn’t ask for a better company to fix my plumbing needs. Me and my family will be lifelong customers. Give that man a raise

Review 16 (2024-07-10 - Rating: 5)
My technician Barnhart was very friendly, helpful, professional, and got the job done. He worked hard, and answered every question I had. He explained everything well. I really appreciate him. It’s nice to have people like him to help you. He gets 5 stars from me!

Review 17 (2024-11-15 - Rating: 5)
The plumber was nice and professional and answered everything I ask. The price was reasonable for the job I had done. I will be using this plumbing company again when needed...

Review 18 (2024-04-08 - Rating: 5)
Michael Gilbert came out to locate our septic system for us. They sent his picture to let us know what he looked like and when to expect him to arrive! He was friendly and quick to get the job done! Highly recommend!Later, Javon came and pumped out my septic system! He was helpful and friendly. He explained about maintenance and how to make system last longer!This business responded and completed the work all in one day in just a few hours! They are the best!

Review 19 (2024-08-26 - Rating: 5)
Roto Rooter of Columbia have been spot on with communication and helping us solve leakage issues.Joe M was our resource at the house and was extremely professional.

Review 20 (2024-12-28 - Rating: 5)
Had Cory W out of the Columbia location come out today. He was super helpful with explaining the situation we had going on with our septic system. He was very respectful and efficient with getting the work done while still carrying a good conversation. Would recommend this company and Cory to anyone in need of a quick fix or repair on your plumbing issues.

Review 21 (2024-10-30 - Rating: 5)
The technician arrived on time and was very professional he accomplished the job in a timely manner. I would not hesitate to use them again.

Review 22 (2024-06-19 - Rating: 5)
I want to give a huge thank you to Michael Gilbert he was professional, honest, and got the job done in a very timely manner i would recommend him to anyone for plumbing needs. And i also want to thank Isaac for coming out and looking at my crawl space and being very professional as well. Thank both of you very much and if i have anymore problems in the future i will be reaching out to these guys again.

Review 23 (2024-09-30 - Rating: 5)
Great technican..great service..very friendly. I would hire RR again. The tech I had was very courteous and knowledgeable. And he was very ETHICAL...which I really liked.

Review 24 (2024-11-09 - Rating: 5)
The technician, Lance, was professional, courteous and knowledgeable. Arrived when company said he would. He explained what needed to be done and what to expect.

Review 25 (2024-12-07 - Rating: 5)
They showed up on time and finished the repair quickly. Prices were reasonable, especially with this being a weekend job

Review 26 (2024-10-09 - Rating: 5)
Roto- Rooter Plumbing came in and did a good job unclogging my sink and tub, They were very knowledgeable about the job. I will be using the company again

Review 27 (2024-12-26 - Rating: 5)
Roto-Rooter was great. Got the job done. Thanks Tyler

Review 28 (2024-12-05 - Rating: 5)
I have had nothing but good run-in’s with this company and this technician did an awesome job of getting it done throughly as well as in an effective manner.

Review 29 (2024-10-31 - Rating: 5)
Chad showed up on time and fixed my drain issue. Very professional and courteous. Highly reccomend

Review 30 (2024-12-05 - Rating: 5)
Michael was very professional and did a great job. Price was very reasonable.

Review 31 (2024-08-28 - Rating: 5)
First time EXPERIENCE with ROTO-ROOTER PLumbing and I was satisfied and with there work technicians and the support staff. Everyone was very nice and friendly

Review 32 (2024-03-21 - Rating: 5)
We had an issue with a slow running toilet and even though we tried our best to clear it we had to call a professional. I called Roto-Rooter of Columbia and we were told someone would be sent between 8:00-10:00am. Michael showed up at 7:44am, reviewed the issue, gave us 3 viable options and pricing. He had the line clear with the most reasonable option and was out of the house by 7:59am. Highly recommend their services. Thank you.

Review 33 (2024-08-31 - Rating: 5)
Professional, prompt, knowledgeable…..will only use Roto Rooter for septic tank issues. Job very well done.

Review 34 (2024-03-21 - Rating: 5)
Michael was excellent from the start. Showing up 15 min early and clearing our issue at the lowest cost option. He even finished the job and was out of the house before the time we were told hed show up. Thank you.

Review 35 (2024-03-18 - Rating: 5)
We had an issue with a leak in the water heater and I called Roto-Rooter first thing in the morning and they sent a technician out immediately within 2 hrs. I was at work but according to my husband Trey was quick and professional and fixed the issue quickly. We were back to having running water and our heater was fixed promptly. The cost of the parts and labor was affordable too. Trey but us at ease and was able to find the root of the problem immediately. We will use Roto-Rooter from now on and refer anyone who needs a plumber. We are extremely satisfied and just thankful we found such a reliable company with excellent customer service.

Review 36 (2024-04-02 - Rating: 5)
I would like to think Roto-Rooter for the compassion that they shown today at 1 o’clock this morning sewage started coming up out of our drains I called Roto-Rooter and they were there at 8:00 AM to fix the problem The gentleman was so polite and so patient with all my questions he was so knowledgeable, and now I think he has educated me in the way my pipes go. He answered all my questions . He also recommended things to be done. That will be very helpful. he got the job done and while I can’t remember his name right now, this company is very blessed to have that man I would recommend Roto-Rooter to everyone They’re honest and they’re fair. God bless the company and the people.

Review 37 (2024-09-06 - Rating: 5)
Timely response to a new construction issue. The technician Dakota was professional and explained the issue and gave recommendations on how to resolve the problem.

Review 38 (2024-08-28 - Rating: 5)
Cory W did a fantastic job of explaining things and taking care of our water pressure issues. Vey satisfied!

Review 39 (2024-04-24 - Rating: 5)
Just wanted to Share that Isaac and Lance came to my house within 30 mins of calling in an emergency leak. This company is communication. Skills is amazing and knowledge is outstanding. I highly recommend this company for any water restoration needs or plumbing.

Review 40 (2024-09-13 - Rating: 5)
Dakota was great. Professional, knowledgeable, and timely. Will do business again.

Review 41 (2024-03-18 - Rating: 5)
My service provider Corey was very knowledgeable, very patient and willing to explain thoroughly. . Discussions on next repairs were thorough and and a HUGE relief for me!! I am confident going forward with Rot and Corey on any ALL my upcoming plumbing repair and completion needs!

Review 42 (2024-12-26 - Rating: 5)
Chad and Mike were fast, knowledgeable and courteous. Highly reccomend.

Review 43 (2024-09-20 - Rating: 5)
The technician was great. He was very knowledgeable of what needed to be done and is getting it scheduled. Thanks for the help.

Review 44 (2024-12-24 - Rating: 5)
Michael the tech was great he came as he promised and was friendly and professional

Review 45 (2023-12-01 - Rating: 5)
Fantastic! Michael came out the day after I called to give me a quote and was great to work with. He checked everything out, provided details in layman’s terms and wasn’t pushy trying to sell me things. I’m still price shopping, but I certainly feel good about working with Roto-Rooter thus far.

Review 46 (2024-04-26 - Rating: 5)
Michael G. has done several large jobs to our home. Fixing a water leak behind the vanity and wall of a $20,000 dollar bath remodel by a local contractor. Even worked with a wasp bite to the hand. They are friendly and know what they are doing. I highly recommend Roto Rooter.Wanda and Jennifer Moore

Review 47 (2023-11-29 - Rating: 5)
Tyler came out to fix two leaks in my upstairs bathroom in July of 2023. He was so nice and knowledgeable. He did a great job explaining what he was doing so that I could understand it. That was not an easy job, but he made it sound easy. I can not believe he was here in less than 24 hours after I called. I didn’t get the ladies names that answered the phone or called me to let me know when someone was coming, but they were super nice as well. Their prices were comparable to the guy who couldn’t come until next week. I also had to have the restoration people come and they were fabulous! Update! 11/29/23 The worked on the same bathroom, but a different issue! Randall fixed it and answered our questions. They are all awesome!

Review 48 (2024-03-22 - Rating: 5)
Had a problem that could have become dangerous. Michael came and quickly explained needed repairs and estimated cost. His workmanship was excellent! You have a customer for life.Thank you.

Review 49 (2024-03-14 - Rating: 5)
Called Roto Rooter for an emergency service and they took care of the issue promptly. Thank you to Isaac and Trey. They were both professional and knowledgeable. I appreciate it.Would recommend and hire again!

Review 50 (2023-11-03 - Rating: 5)
Our plumbing tech, Will, was friendly and experienced. He arrived on time, quickly assessed the problem with our washing machine line, and his professionalism was greatly appreciated.In an industry where some companies will try to take advantage of customers in dire need it was reassuring to have such a trustworthy professional like Will demonstrate such integrity dealing with our plumbing issue, which turned out to be a simple fix.He answered all my questions and provided sound advice for maintaining our plumbing system and protecting it from freezing temperatures.

Review 51 (2024-10-29 - Rating: 5)
Lance and his helper were friendly, courteous, and professional. Great service!

Review 52 (2023-12-08 - Rating: 5)
Joe is amazing! He came to the apartment complex I manage, immediately found the water leak, and fixed this leak so quickly that our residents didn’t even notice the water was off! He explained the issue and solution so well that even I understood it. Will gladly continue to use Roto-Rooter!

Review 53 (2023-12-15 - Rating: 5)
My client had an emergency plumbing issue in their retail store and I reluctantly called Roto Rooter and am glad that I did. The service scheduler and the tech, Randy V. did outstanding at communicating the progress and explaining the issues and resolving the issue in a timely and effective manner. I definitely will use these guys in the future for any commercial work that I have.

Review 54 (2024-01-16 - Rating: 5)
Lance and Audric were awesome! We had a snow storm come through and they were able to get out here within an hour to get our drain blockage fixed. Cannot thank them enough. Super nice and professional!

Review 55 (2024-02-28 - Rating: 5)
Audric showed up right on time and was very helpful.The next day, Michael came by to help troubleshoot the issue I was having with my septic system. He quickly determined what the problem was and went above and beyond to help expedite the septic repair so that I wouldnt have to stay in a hotel for an extended period.

Review 56 (2023-12-13 - Rating: 5)
Michael has come to our community multiple times to help us with backups, gutter cleanings/rebuilds, large projects, etc. He has always been professional, courteous, kind, and respectful to our team and our residents. He always has our best interest in mind and give us fair quotes. Every repair he has come out for has been done correctly and timely the first time around.

Review 57 (2024-03-27 - Rating: 5)
Roto-rooter was awesome, I am very pleased with their service. Lance was prompt, super-knowledgeable, and trustworthy. I will definitely call them next time.

Review 58 (2023-10-26 - Rating: 5)
Tyler was awesome from the moment he got out of his truck. Hands down the most helpful person I could’ve asked for- on time in budget friendly and helpful the only company I will use for future issues. Fast response time and professional as can be. Thanks guys for a job well done!

Review 59 (2023-12-20 - Rating: 5)
Let me put it this way. My experience with RotoRooter…specifically Trey and Chris from the Columbia store was so fantastic I’ve found a company to replace my existing provider Lee Company.Fab work, a reasonable price, and nice guys. A trifecta. Trey and Chris thank you for an excellent job, I appreciate you.

Review 60 (2023-10-20 - Rating: 5)
Michael did a great job and was extremely helpful. Cost was well worth it versus renting equipment and doing the job myself. Will not hesitate to use services again for sewer line clean out. Thanks!

Review 61 (2025-01-02 - Rating: 5)
Came out first thing in the morning, explained everything and knocked the work out within an hour.

Review 62 (2024-12-09 - Rating: 5)
Michael found our problem & solved the situation in a very professional & timely manner.

Review 63 (2024-01-01 - Rating: 5)
New Years Day and our commodes start to overflow. Called Roto Rooter around 12:30 PM and scheduled someone to be at our house between 2:00-4:00 PM. Michael arrived before 2:00! He was very knowledgeable and professional. He soon had the problem fixed! I highly recommend Roto Rooter. Michael was the BEST!!

Review 64 (2023-05-15 - Rating: 5)
I came home from work to my water heater leaking. I called several plumbing companies and only 2 were able to get someone out to me immediately. Roto-rooter was faster and only charged $125 for an emergency visit. I know that seems expensive but for a big name company, it is not that bad. Randy came out and helped me calm down from my freaking out. He was super polite and knowledgeable. He laid out all my options and helped me plan what to do. I dont have water at the moment because Im not in a place financially to fix the issue yet but when I am, I will definitely call.

Review 65 (2023-12-17 - Rating: 5)
I have never had a septic tank before. I bought my home Nov 2022. One year later, I called Roto Rooter because every time we showered, water was coming up from the drains. I have 2 kids, 2 dogs, a cat and husband.Joey answered and explained the most likely thing that’s happening is my septic tank needs to be emptied. He explained pricing and the schedule. I could have gotten in that day, but it was a weekend. I waited until Monday.Joey even offered military discount!Thank you Joey for going above and beyond for me. You helped me calm down in a moment of panic!

Review 66 (2024-09-08 - Rating: 5)
Michaela was efficient in taking the call and the technician, Mr. Barnhart, responded quickly to the water issue.

Review 67 (2024-09-07 - Rating: 5)
Joe did a great job clearing drain was very friendly and was very informative about situation

Review 68 (2024-01-22 - Rating: 5)
I had a broken water pipe from the cold weather. They were here before the estimated time frame, and Trey did an great job getting me all fixed up in a timely manner. Ill definitely use Roto Rooter again!

Review 69 (2024-02-11 - Rating: 5)
Randy showed up and he was great! Friendly and focused on the task. He had the problem solved in no time. I would definitely call them again!

Review 70 (2024-07-26 - Rating: 5)
Always quality work and professional. Joe always goes above and beyond to get things up and going. Thank u ☺️

Review 71 (2024-04-16 - Rating: 5)
Joe and Javon were both great. Very professional and made sure to explain in detail every step of the way. They made sure everything was taken care of and cleaned up when they were done.

Review 72 (2023-12-24 - Rating: 5)
Lance was really a great help! My septic line was clogged with family here, called Roto rooter. They were here the same day. Lance came in looked over and said he would get it done!! And he did!! Thank you

Review 73 (2024-02-14 - Rating: 5)
The 2 men that came out Javon Bass, and Sam Dotson were very nice. And had a positive attitude even while in the rain. Thank you very much.

Review 74 (2023-12-18 - Rating: 5)
Micheal and Javon did a wonderful job at our home recently. They were very helpful and professional.Roto Rooter has been great to work with regarding our plumbing needs.

Review 75 (2023-11-27 - Rating: 5)
Roto-Rooter came within an hour and quickly fixed our damaged pipe. Very pleased with the costumer service. Plumber was very nice and walked us through the issue.

Review 76 (2022-05-24 - Rating: 5)
Michael is a most professional, personable, and thorough representatives for Roto Rooter that we could even imagine. He and RR responded to our service request hours earlier than expected, he conducted a thorough review of everything and came up with a plan and estimate. He and his coworker then worked tirelessly to reveal the breaks, replace the plumbing, and return our household to working order. Throughout the day, Michael kept us updated on progress and answered all of our questions and concerns. He is a great steward for Roto Rooter as well as a most personable and reassuring person to have when facing such major repairs. We wholeheartedly recommend Rooter Rooter to anyone considering them to help with plumbing issues.

Review 77 (2022-09-17 - Rating: 5)
Sean on pump truck was absolutely amazing. He was on time, courteous, knowledgeable, friendly, and took the time to help me and my husband dig what we didnt have finished when he showed up. I am absolutely astonished by his work. On a Saturday as the sweat was pouring off of him, he just dug in and helped with not a hint of anger. This type of customer service does not exist anymore. Way to go Sean. I will only use you in the future. On top of his excellent service, he did his research before arriving at our home and knew our expectations for his visit. Love him. Absolutely worth more than you know.

Review 78 (2022-11-18 - Rating: 5)
I called one night and they scheduled us for the next day with a 2 hour window. Mason was here on time and called me 15 minutes before his arrival. He check to see if we had a clog and determined our tank was full. Mason was very professional, nice and respectful of our property. He called and set up to have our tank pumped and gave us a time they would be here. Shawn then showed up, again right on time and pumped our tank. He was also very professional, nice and respectful of our property. Highly recommend them and will definitely call again with any plumbing needs.

Review 79 (2023-06-17 - Rating: 5)
Michael was super professional, extremely knowledgeable and worked quickly to solve our problem. If we ever had another issue we would request him specifically! He was great to work with and really seemed to take care of our place like it was his own.

Review 80 (2024-03-22 - Rating: 5)
Fiancée was there when they arrived and said guys were super nice. They did a great job and explained everything. Now I am just waiting for my receipt for my records.

Review 81 (2023-12-11 - Rating: 5)
Michael G cleared my main line of roots. Did a fine job and I would recommend him to absolutely anyone, anytime. He is very professional and polite.

Review 82 (2024-02-28 - Rating: 5)
Technician that came out was very friendly and knowledgeable. Work was done in a timely manner and pricing options laid out clearly. Will use again if needed.

Review 83 (2024-01-12 - Rating: 5)
Roto Rooter technician Trey came out to our rental property to unclog our pipes. He was very professional and did a great job correcting our problem. A great young man.

Review 84 (2023-10-23 - Rating: 5)
I was in a panic over a toilet and bathtub issue at a rental house I own. They showed up on time, stayed in touch and did a great job for a very reasonable price. I saved their in my phone - that says it all! I would highly recommend this company.

Review 85 (2023-06-16 - Rating: 5)
Awesome experience. Came out same day to find a septic on a house we purchased. Friendly and efficient, the team was quickly able to find the septic and provide a quote for pumping. Extremely pleased with the responsiveness and professionalism.

Review 86 (2024-12-27 - Rating: 5)
Guys are very professional and nice and got what needed to be done!

Review 87 (2023-02-22 - Rating: 5)
We had septic tank trouble. They were here less than an hour from phone call. Both techs very knowledgeable and explained all options. Very nice and courteous employees. You are lucky to have these techs. Would Highly recommend your serve and these employees.

Review 88 (2023-12-04 - Rating: 5)
Tyler, our technician, was awesome! He helped identify and resolve the problem we were having and went above and beyond in answering other plumbing questions we had. Highly recommend his service!

Review 89 (2023-02-16 - Rating: 5)
Tyler was thoughtful, and listened to me and he also showed me the problem. This is the third time this issue came up and I’m the care giver and the homeowner is 98. He said he would fix it so it would not happen again , when he was finished he explained with pictures what he had done and Mrs Martha appreciates that attention and attitude. Tyler was a great example of an employee representing your company. I have his card and there is no doubt if we have issues at my home that Tyler is who I will be calling. He is a wonderful young man with a great heart and attitude.ThankfulDiane Olivier

Review 90 (2021-10-19 - Rating: 5)
Roto rooter was able to get out to my house to service the septic and fix some plumbing issues faster than anyone. The customer service by Trey, Shawn and Caleb was amazing. They worked quickly, thoroughly and cleaned up well after the job. They also explained what they were doing and the pricing well. Would definitely recommend.

Review 91 (2024-09-21 - Rating: 5)
So impressed with these guys! They knew immediately what was wrong with my toilets and septic ;fixed it right then

Review 92 (2023-03-18 - Rating: 5)
Randall V. Came before the appointed time and got straight to work. He needed to get a part from Lowes and quickly went and purchased the part and returned to complete the job. All during his visit, he explained what he was doing and conducted his self in a professional manner. We were very satisfied with the end result and would not hesitate to call them again for and future plumbing problems.

Review 93 (2022-12-29 - Rating: 5)
Our drains and toilets were backing up and unusable. They answered phones promptly and got to us within an hour and were super affordable. Super nice guys to work with. They definitely gained a long term customer here! Shawn is great to work with and we couldn’t recommend roto-rooter more!

Review 94 (2023-12-26 - Rating: 5)
Randy was awesome!!! He did a super quick job! Explained everything! Was super nice! Seamless experience! Will call every time! Will request Randy every time! Excellent!!!

Review 95 (2024-10-16 - Rating: 5)
Great experience. People know what they were doing fixed my problem!

Review 96 (2023-12-20 - Rating: 5)
Called for some plumbing issues and Trey was awesome! Came quickly and was able to diagnose our issues in a timely manner! Highly recommend him!

Review 97 (2022-08-20 - Rating: 5)
Originally I scheduled an emergency appointment between 8-10AM. I called at 9:30 to verify the service person would be arriving soon. The receptionist had a bad attitude when discovering that my appointment made a day prior had never been entered into the system. She said someone would be arriving in the hour which they did. Joe Mijanosvki was my service man and he was outstanding. He was able to diagnose the issue within minutes of arrival and began work right away. He was punctual, professional, helpful, knowledgeable, and speedy with repairs. Thanks Joe!

Review 98 (2024-09-14 - Rating: 5)
Root was in line . Nice guy so helpful. Did the work same day.

Review 99 (2023-05-03 - Rating: 5)
Water backing up in my tub when I ran the washing machine…called, they came earlier which was great! Found the problem, explained everything, gave an estimate then went straight to work to fix it. Was very professional and courteous of my home and time. Would definitely use them again!

Review 100 (2022-04-19 - Rating: 5)
Thank you Roto Rooter! I called at 2:00pm for septic tank service. They sent someone out and a gentleman (I think maybe Alonso was the name if i remember correctly) was here immediately one hour later. He was very polite and professional. He dug up and got the septic cover ready and accessible for someone to come back out tomorrow and service it. The value for the service so far i think has been very fair unless a different amount than stated is charged tomorrow.

Review 101 (2022-03-03 - Rating: 5)
Roto Rooter sent Lance to my house and the man fixed every issue that we had with our new home. But not only did he fix them, he spent time with me explaining what caused each problem, how he intended to fix it, what it should cost, and when he finished fixing it he explained what he did and how he did it. I was very impressed with his knowledge of his job and his professionalism. Thank you!

Review 102 (2023-12-23 - Rating: 5)
Javon was great. Good communication and answered all my questions and gave us some solid advice. Will definitely recommend Roto-Rooter to anyone!

Review 103 (2023-12-29 - Rating: 5)
Best service, technician Lance C is a great worker, he will explain and help you in anything you need with a lot of attention and care to the customersI called at 9:15am and he was here at 9:50am!!!I highly recommend Roto Rooter!

Review 104 (2023-12-11 - Rating: 5)
Trey was fantastic! He came out for a plumbing inspection and was able to identify the issues and clearly communicate what needs to be done. He was knowledgeable, kind, and a great communicator.

Review 105 (2024-02-14 - Rating: 4)
They were very nice but not clear on financing. We were not expecting to put 40% down which is almost half and nearly wiped out our savings account. Im not happy about that.

Review 106 (2023-01-18 - Rating: 5)
They cleaned our septic. The two men that did it worked very hard to clean it out. They ran into a lot of tree roots and even though that wasn’t their job to clean that out , they really tried hard to do it. We ended up having to have them send out someone from their business that worked on roots. We had super blockage and the next man was able to clear it ( and got soaked in the meantime). They all did a great job and we were very happy with the service! Thank you.

Review 107 (2023-05-19 - Rating: 5)
I called Roto-Rooter this morning because our kitchen sink was stopped up. We had tried hot water, plunging, and chemical drain cleaners to no avail. The polite young man arrived just at the time specified. He cleaned out the drain and let us know that the p-trap was full of rust. He suggested new pipes. He was kind and very courteous. Please thank him again on our behalf.

Review 108 (2023-01-18 - Rating: 5)
Roto Rooter was able to answer my emergency in less than 24 hours. Cole, my service rep, was on time, knowledgeable, friendly and efficient. He worked hard, explained my system, and solved my problems. He is a good employee. I will definitely use this service again.Dirk Calvin

Review 109 (2022-11-25 - Rating: 5)
The whole experience was fabulous. Tyler R. Was exceptional. Showed up early same day main water line leak.Was able to repair same day on Black Friday. I cannot say enough good things about the service. We had water back functioning in less than 6 hours.

Review 110 (2024-02-19 - Rating: 5)
The problem was done in about an hour my problem was not as bad as I had been told by other plumbers. They saved me 1000.00 and Joe was everything you want in a contractor. I highly recommend them.

Review 111 (2022-07-20 - Rating: 5)
After trying for days to deal with a clogged toilet, I finally made an appointment with Roto-Rooter. Justin was dispatched within an hour and fixed the issue in no time. I was so pleased that I had my kitchen faucet replaced and a new toilet put in. This was all done the same day with 3 hours!Justin is professional, polite, pleasant, quick and knowledgeable. He and his company earn my highest recommendation.

Review 112 (2024-03-13 - Rating: 5)
Rotor-rooter has been our go to in all our plumbing needs.We have a house from 1900 and these guys get it !BTW years ago we tried other plumbing companies and I can say look no further!Update ;Michael is a fantastic and honest plumber!Many thanks 👍👍👍👍

Review 113 (2024-02-13 - Rating: 5)
I was very pleased with the service completed at 601B Woods Drive and at 605 Woods Drive. They were very nice and explained what they were doing and what needed to be done, as well as the cost before the work was completed.

Review 114 (2024-02-22 - Rating: 5)
On time and intime. Highly recommend. Joe was very professional. Couldnt have asked for anyone better. Thank you Roto Rooter for a job well done.

Review 115 (2022-06-16 - Rating: 5)
Cody was amazing!!!! He was so professional and helpful with everything. He was patient when we were late due to kids had to use the restroom. We couldn’t ask for a better guy to come out and pump our tanks. If you want a friendly person who knows what they are talking about ask for Cody!

Review 116 (2023-11-18 - Rating: 5)
Trey Fulghum did a great job clearing roots out of my septic tank blockage. It was done in less than an hour. Excellent service thank you Roto-Rooter.

Review 117 (2023-04-08 - Rating: 5)
Fast, friendly, respectful and excellent service for an emergency repair. Tried to get other companies out the same day, without success. My repair professional arrived in about an hour. Will definitely call them again.

Review 118 (2024-01-23 - Rating: 5)
Tyler R. Was great. He arrived quickly after the call and explained everything before completing the job. Highly recommend him!

Review 119 (2022-08-25 - Rating: 5)
Was super professional and timely. Our tankless hot water heater went out this morning and I called this afternoon and they were there within 2 hours! It ended up being a quick fix but so grateful they helped us out today! So friendly too.

Review 120 (2020-07-22 - Rating: 5)
We had Joey come out for our latest visit to fix our bathtub drain. He did a great job and was very professional. We have used Rotor Rootor a few times now on different drains in our house and have always been very impressed with their consistent professionalism and service. Everyone we have had come out has always been very professional, knowledgeable, timely and thorough. We have recommended them to our friends and highly recommend them to anyone considering their service!

Review 121 (2023-11-16 - Rating: 5)
Joe Mojanovski was very efficient and knowledgeable about his work while also educating me on what was going on. Definitely would recommend to my family and friends, 10/10!

Review 122 (2024-03-02 - Rating: 5)
We had a main line clog. Tyler, from Roto Rooter, did a great job of clearing the line. I recommend using this company, and this plumber in particular.

Review 123 (2024-03-26 - Rating: 5)
The technician was prompt, courteous, and professional. He made the repairs in an efficient manner and we were satisfied with the results.

Review 124 (2019-02-03 - Rating: 5)
RotoRooter was super nice when I called, gave me pricing and was very accurate with giving me a window of expectancy. When Joey got here he went over the prices and was very knowledgeable about what to do. He had my clogged toilet working with no time at all. He double checked it before he left and was very polite. Thank you for your service on super bowl Sunday!!!

Review 125 (2020-12-23 - Rating: 5)
Dustin Tucker came out to our house from Roto Rooter today to look at issues we were having with a toilet. He discovered that we also had a cracked pipe which was hard to see. That was amazing attention to detail.He ended up replacing two toilets and fixing the cracked pipe and flange. The work was perfect, clean, and done as promised.I would also like add that Dustin has a great attitude and such a positive person. I can tell he loves his job and where he works.Lastly, I would like to add that we might have saved a few dollars going to some independent company, but the quality of work and guarantee that the work will be done right is well worth paying. I caution anyone who wants to bargain shop when it comes to water and sewage. Going with the wrong place could cost you way more in the long run.

Review 126 (2023-02-13 - Rating: 5)
Sam was very thorough and explained what was needed for the septic repair and estimated costs. He will be back Thursday for the repairs.He was very friendly professional. I look forward to him completing the job

Review 127 (2023-12-13 - Rating: 5)
Joe M was an awesome technician. Joe was very honest, courteous and respectful. Joe completed the job very quickly. I highly recommend Joe M and Roto Rooter

Review 128 (2019-06-18 - Rating: 5)
Pool company broke our sewer line during the dig around noon. Told that the tech would come between 4-6 and Trey actually came earlier which was appreciated. He was super polite, patient with all of our questions, and friendly. He was knowledgeable about the repair, had suggestions for how we can get by until the sewer line gets re-routed, and in general great to deal with as he worked his tail off in the heat. I would highly recommend Trey and RR of Columbia to others.

Review 129 (2023-12-28 - Rating: 5)
Roto Rooter came out to my center in a pinch. They are AMAZING! Robert and Chris are top notch! Raises well deserved!

Review 130 (2019-01-17 - Rating: 5)
We had an emergency septic tank issue. They were out here in a very short time. Joey the tech was amazing. Answered all of our questions, got us back up and running in no time, and he was able to get us the additional maintenance service scheduled. We will not use any other company for any services they can cover. Excellent service!!

Review 131 (2024-02-03 - Rating: 5)
I was very happy with his knowledge. And the way he explained what he was doing. I would be happy to have the young man back. But I hope I wont need him. But if I do he is the man for the job!!!

Review 132 (2023-07-06 - Rating: 5)
These guys really do a great job. Javon and his partner came early. They were super proffessional. I would recomend them to all my friends and family. Awesome job guys!

Review 133 (2020-12-21 - Rating: 5)
We had an issue with our kitchen sink not draining. There was an obvious clog somewhere. We called Columbia Roto-Rooter in the morning and had an appointment same day between 2-4pm. Our technician, Neal was here right at 2:00! He was able to get the pipe unclogged. He answered all of my questions and was so kind. To resolve our issue, he had to make a bit of a mess but he promptly cleaned it up!! Neal was wonderful. Roto-Rooter has never let us down!

Review 134 (2024-10-15 - Rating: 5)
They did Excellent work ,I highly recommend 👍

Review 135 (2023-07-06 - Rating: 5)
The young man they sent out was the best. Randall should be recognized as a top notch employee for your company. I appreciate him Thank you Randall for fixing the problem and just being a caring person.

Review 136 (2023-09-07 - Rating: 5)
Tech was on time knew his job explained the cost and every step he did with the remote camera system hats off to Michael great job looking for blocked discharge line going into septic tank

Review 137 (2024-04-08 - Rating: 5)
Columbia Roto Rooter does a awesome job at our Apartment complex. Michael, Joe and Tyler and the rest are the BEST!

Review 138 (2021-07-01 - Rating: 5)
The men, Trey, Shawn, John, & Joe, who came to our home to repair the fuel lines of our septic system were very professional & thorough in their work. They stayed until the job was done, & done right. I whole heartedly recommend Roto Rooter of Columbia, TN. Their customer service was nothing short of exceptional!

Review 139 (2022-10-22 - Rating: 5)
We were expecting someone between the hours of 8:00-10:00. We went on to bed assuming someone would come by in the morning. I received a call a little before midnight to let me know someone was on the way. Michael G showed up and cleared up the issue in no time. He said he was asleep when he got the call. It definitely could have waited. We hated he had to wake up to come deal with this, but we truly appreciate him!

Review 140 (2022-11-30 - Rating: 5)
This is a second review because I had the same issue with my kitchen sink again a few months later from the first service....Justin made the call for this latest sevice request..he cleared our drain again and offered a possible solution if the clogs continue. ( replace the pipe )... Very prompt when you need them, all staff very friendly and professional.

Review 141 (2023-12-12 - Rating: 5)
Joe and Cam were amazing! They came out and fixed our field line that had broke. They kept us informed along the way!

Review 142 (2024-08-25 - Rating: 5)
Would recommend Joe came out and made the repair promptly

Review 143 (2022-12-16 - Rating: 5)
My toilets were not flushing properly. The gentlemen came out and assessed my situation and set up an appointment to have my tank empti3d/flushed on the next business day. They were very polite and courteous.

Review 144 (2022-02-05 - Rating: 5)
When we flushed our toilet and water began backing up and overflowing, we knew we were in trouble. Of course, it was at 5:30pm when most places are closed or closing. Crystal was very friendly and helpful and arranged for an emergency service. Sean came in the time reported, was extremely friendly, helpful, and knowledgeable. He was able to get the backflow to stop and arranged to come back next day to pump the septic as we could not locate. Sean and Justin came back the following day, found the septic tank, pumped it, and explained maintenance from here on out. Honestly some of the nicest, most patient, and professional people I have ever done business with. I can not say thank you enough or sing enough of your praises.

Review 145 (2020-11-30 - Rating: 5)
Had a water pressure thing and fill valve on toilet replaced yesterday morning. I couldnt be there for the service bc of work, but the technician (wish I remembered his name) was nice when I met him right before I left. When I got home, everything was clean and fixed perfect! He even turned off my lights I had left on. Very awesome job!Edit (2020): Had to have my water heater fixed/installed today. Michael Gilbert (and another guy) did an amazing job getting everything installed and fixed! Still highly recommended!

Review 146 (2024-03-18 - Rating: 5)
Michael was very professional and quick to repair our plumbing. He even found a few other items that needed attention as well

Review 147 (2020-07-05 - Rating: 5)
Joey Jones was AMAZING! Showed up on time, very polite and helpful with telling us about our pipes. (We just bought this house)He was so patient with our dog who is very nervous around men, and took his time to look at everything. He had everything fixed within an hour and cleaned up after himself like a true professional. We will request him any time we need plumbing done!

Review 148 (2023-10-31 - Rating: 5)
Joe Mojanovski was prompt, professional and super informative about the issues at hand and what options were available to fix the problem. I can’t thank him at Roto-Rooter enough for their expertise! THANK YOU JOE!

Review 149 (2023-12-24 - Rating: 5)
I have used them several times for several different issues and have always asked for Trey. He does an excellent job and knows what to do and does it in a timely manner.

Review 150 (2020-08-12 - Rating: 5)
Roto Rooter is not just for septic systems. These guys are amazing! Good customer service is a HUGE boon for a business and Michael Gilbert is the best. He took his time to explain exactly what he was doing, answers all my questions, took my suggestions and explained why or why not it could work. And they did all this work for WAY less than the competition. Will 100% call them back for any/all work I need.

Review 151 (2021-02-12 - Rating: 5)
Very pleased with the rapid response of the dispatch folks to the service techs for my late afternoon service call for sewer pipe backup. Audric and Jordan were very knowledgeable and professional. They had the pipe clear in no time and run camera to find the problem causing the backup.Will use them again and recommend.Thanks.

Review 152 (2023-11-03 - Rating: 5)
Excellent diagnostics! Lance is extremely knowledgeable and thorough in diagnosing issues with plumbing. Takes the time to explain remedies. Highly recommend this company!

Review 153 (2023-05-10 - Rating: 5)
Couldn’t get any of the 3 plumbers in waynesboro tn to pick up the phone or call me back. This company answered the phone and sent someone out the next day. 10/10 would recommend. A little pricey but 100% worth since no one else would show up to do the work. Will use them again in the future!

Review 154 (2022-11-26 - Rating: 5)
I called rotor rooter in 10 minutes the guy called and was on his way. Cody was excellent service explained everything to us about our sepic tank. He went beyond for his coustmor serviceThanks Cody for ur excellent service.

Review 155 (2023-11-27 - Rating: 5)
Michael explained costs and plans to correct issue before he started job. He was very polite and perform the job quickly.

Review 156 (2019-07-02 - Rating: 5)
We need our tank checked along with our field lines. Lance was our technician, this young man is amazing. He was honest, upfront and worked his butt off in the heat. He had to return with Cody to try and flush the lines. I can’t say enough about them. I hope Roto Rooter realizes what wonderful employees they have.

Review 157 (2018-10-18 - Rating: 5)
We had a septic tank issue and had technician Michael Gilbert answer our call. He was able to locate our septic tank and diagnosis our problem within minutes. He was professional, courteous and quick. He really knew what he was doing! I would highly recommend him to anyone who had a plumbing need.

Review 158 (2018-11-20 - Rating: 5)
I cannot express how thankful and impressed I am with this company and the wonderful employees. I called Monday morning and had workers out to my house by 11 that day. Dominic and Joey were so professional and knowledgeable. They truly went above and beyond staying until 8:30 pm at night to make sure I had a washer to wash clothes the next day. For them I am so grateful and have become a loyal customer for life with roto rooter. Thanks guys!!

Review 159 (2021-03-06 - Rating: 5)
Located and marked under concrete drain lines.I called Roto Rooter due to one of my coworkers dropping the ball with locating the sewer main location . We also had some clog problems, notice how I said had. Trey showed up on the agreed time , Friday, and took care of the two clogs immediately. I did not expect him to locate the sewer lines until Monday. He stayed and with a lot of dead ends, due to the conditions of the clean outs ,he was able to trace the lines so we could cut the concrete more efficiently with less mess and cutting costs. I highly recommend Roto Rooter and Trey. Thanks so much for the fantastic job!

Review 160 (2021-07-01 - Rating: 5)
Michael was early and a good communicator. He solved problems, was professional, creative, and focused. We needed work done on a deadline to move into the house and RR was able to meet our schedule. Highly recommend. Remember people, plumbing is the best money you can spend when hiring a professional to repair your existing plumbing or install new. It’s never not worth it, because 99.9% of the time you cannot do it better. Thanks Michael.

Review 161 (2019-10-01 - Rating: 5)
Michael Gilbert made my service call on 17 Sep 2019. Mike was professional, courteous, on time and obviously knowledgeable in his trade. Mike diagnosed my problem in quick time, did the necessary repairs and life is good again at my house. Obviously the Columbia based Roto-Rooter is a well managed and well staffed company.THANKS for the great work !!

Review 162 (2022-08-18 - Rating: 5)
Discovered sewage in the basement. Lance came out in less than a hour. He listened to me, even helped me move furniture so it wouldn’t get damaged. He smiled was courteous and got right to work. Highly highly highly recommend them.

Review 163 (2022-04-28 - Rating: 5)
The plumber from RotoRooter was very professional. He explained the issue with the old toilet installation (from before I purchased the property) and advised me on how to maintain the toilet plumbing in the future. The replacement was efficient, and he even installed a replacement flush handle and took away the old toilet.Very pleased with the service RotoRooter provided.

Review 164 (2020-11-05 - Rating: 5)
Michael Gilbert was my technician. I had all of my drain pipes and water pipes replaced. Michael was very knowledgeable and courteous! There were problems along the way (as with any job of this magnitude), but Michael always calmed me down (he took my calls when I was anxious about something) and took care of everything! He also replaced all of the water fixtures in my house. This job spanned about a month, but in the end, it was a quality job, well done! Michael and Roto Rooter will get any/all future jobs from me and I would definitely recommend them to anyone!

Review 165 (2022-04-13 - Rating: 5)
This was a very pleasant experience, the technician Gavin was very polite very courteous very professional a well-presented young man. He found the problem, repaired it very quickly. He wore his shoe covers in the house and was very respectful of my home. He explained what and where the problem was and how it was repaired.

Review 166 (2023-11-03 - Rating: 5)
Joe Mojanovski with Root Rooter was very professional and on time. Joe educated me in every step of the process. I am confident that the work was done correctly.

Review 167 (2024-12-17 - Rating: 5)
Excellent. Service! Great communications!

Review 168 (2018-11-26 - Rating: 5)
I requested an appointment on line on Sunday night for Monday morning and Colt arrived a few minutes after 8 AM. He resolved the problem with the toilet clog and cleaned out the old cast iron pipes and we were good to go in less than 2 hours. Quick response and great work. Highly recommended!!

Review 169 (2020-02-11 - Rating: 5)
Had some issues with trees roots growing into pipes. Called and they had a technician there before promised time!! Joey was awesome! He was very polite and professional. He explained everything to me before and after he worked on the problem. Got it all fixed in no time!

Review 170 (2019-03-07 - Rating: 5)
Lance and Jeremiah were great. They were friendly and polite when they arrived at my house after 7pm for a plumbing emergency. Even though they were covered in mud and clearly had had a long day already, they were kind and kept my house clean, working quickly to fix the problem. I would recommend them to any one 😀

Review 171 (2020-10-23 - Rating: 5)
Joey Jones was our technician after we had a sudden main line blockage. He was kind, knowledgeable, professional, and took time to educate us on our plumbing concerns. Our pipes are now flowing again with no more water backing up onto our floor! We would/will recommend and use again.

Review 172 (2024-08-09 - Rating: 5)
They did great! Came out right when they said they would. Sam Dotson was the technician and was very helpful. Explained everything and stayed late to make sure the job was finished.

Review 173 (2017-05-10 - Rating: 5)
Brian King did all the plumbing and gas work on our new kitchen and we have nothing but great things to say about him and the work. Really nice guy that does awesome work. Extremely courteous, insightful, and helpful.Would 100% recommend.Pricing was really reasonable as well.

Review 174 (2023-12-09 - Rating: 5)
Michael and Trey came out and did a significant amount of work for us at Tenn Pin Alley this week updating some of our outside lines. Very professional and kept us updated throughout the whole process.

Review 175 (2021-08-05 - Rating: 5)
Lance was awesome. Our garbage disposal was humming and not working and reset didnt fix the issue. Roto-Rooter sent Lance who showed up on time and fixed the issue quickly and at a fair price.

Review 176 (2020-07-14 - Rating: 5)
Joey, our technician, did a great job. He was respectful, very professional and took the time to answer my questions and make suggestions. The price quoted was exactly what I paid. Have used them before and will now ask for Joey in the future. Main drain is now unclogged and running free.

Review 177 (2018-10-05 - Rating: 5)
Sam Smith was our technician, very friendly and honest throughout the entire service. He worked very hard on clearing out our pipes and giving us advice for future maintenance. Highly recommend him and this company!!

Review 178 (2021-11-08 - Rating: 5)
Called related to septic blockage. Was able to provide service the following day. John was very helpful and knowledgeable. Gave wonderful service and identified at risk areas to be mindful of. John kept a positive and professional demeanor during the entire process.

Review 179 (2023-09-14 - Rating: 5)
The guy was great! He was on time, knowledgeable and professional! We appreciate Roto Rooter - Calvary Baptist Church, Columbia TN.

Review 180 (2020-09-08 - Rating: 5)
Trey Fulghum was professional, knowledgeable, and efficient. He came into and left our business quietly and without interrupting our work, did the needed repair, and shared his findings with clarity. Trey provided additional information about what services the company offers that will improve our plumbing and prevent future issues. We are very pleased with the Treys service and will call for him again when needed.

Review 181 (2023-04-04 - Rating: 5)
Randall was on time and very understanding of my situation. He did all he could and solved my issue. He recommended a plan of action to avoid this problem happening again.I was very emotional because of the extent of the problem. He worked until it was resolved.Thank you, Randall!

Review 182 (2019-11-04 - Rating: 5)
Wasn’t so fun trying to shower this Sunday afternoon & finding our drains backing up. A call to Roto-Rooter Columbia was easy enough as we expected to have to wait until the next day, Monday for service. My husband & I were pleasantly surprised to be told that a service technician could be at our home in about 2 hours. Joey actually showed up early & was amazing with his professionalism & courtesy. He was able to remove the clog in less than 2 hours. We couldn’t be happier! Thank you Roto-Rooter and Thank you so much Joey!!

Review 183 (2019-02-20 - Rating: 5)
Had a plumbing emergency during a storm called Roto Rooter and within minutes I had Jeremiah and trey out fixing my problems. They worked very hard to quickly get my plumbing issues resolved. Very impressed with both of them. Thanks you both.

Review 184 (2020-05-05 - Rating: 5)
Joey was so polite and knowledgeable. He answered every question I had and even took extra time to look at and advise on a French drain issue we were having. He walked me through every step to repair our issue and the price was much less than we expected. Will keep coming back for any future issues.

Review 185 (2019-12-06 - Rating: 5)
Joey Jones was very professional and did a spectacular job. he was spot on with his quote and took the time too explain all my options for service. Would recommend Roto-Rooter for any drain issues.

Review 186 (2017-03-17 - Rating: 5)
They came within a few hours of our call. Colt found and fixed the problem within a few hours. He did a great job explaining the problem and how we could prevent it from happening in the future. Honest, professional and super nice guy!

Review 187 (2022-08-09 - Rating: 4)
Had the line cleared out. The tech was very professional and nice only two things I was irked about and thats he was in the wrong line for about 45 mins and wanted to charge for the full time he was there, he was very nice and respectable when I corrected him. Second gripe is the girls when u call clearly know nothing bc when I asked any question there was a long like 1-2 min of silence before I got a response and that was only after I said Hello then she responded with the answer.

Review 188 (2016-07-12 - Rating: 5)
I have used Roto- Rooted of Columbia Tn. several times. They have replaced our sewer lines and added a pump, unclogged major drain clogs and replaced and re worked main drain lines under our house. The customer service is always fantastic. The technicians always know their stuff and are professional as well as friendly. When unseen problems occurred they were fair and worked with us. They also explained risks of future problems. As a homeowner it is so important to feel confident that anyone hired to do a job is honest and capable. That is consistently my experience with this company. I also like to contribute locally. This franchise is owned and run by a local family. I would highly recommend them to anyone.

Review 189 (2024-03-23 - Rating: 5)
Great Service from Justin Hudson and Michael Gilbert. Michael was patient and even waited to meet us. We have used Roto Rooter 38401 many times at different properties over the years and they always do a great job!

Review 190 (2016-10-06 - Rating: 5)
Brian King was the technician that came to our house to fixed the leaky pipe underneath. He was very professional and courteous. Thank you for a job well done. My husband and I will be calling back for Brian to do anymore repairs we need done.

Review 191 (2024-08-08 - Rating: 5)
Dakota and Barnhart came out this morning to our home in Big Sandy, Tn. They replaced all the lines going to the main that was not done correctly. They removed the old clean out that was placed in an awkward position in the crawlspace and moved it outside where it is supposed to be and easy access.The work makes the house look like a new place. We are very happy to have them do a professional job. Highly recommend them.

Review 192 (2023-11-24 - Rating: 5)
Joe provided excellent service! Very prompt and communicated the issue well. Highly recommend this company. Thanks Joe for all of your efforts.

Review 193 (2023-04-04 - Rating: 5)
On time, friendly, polite. Great service tech Michael G, Listened to me, responded, invited questions, gave me straight forward answers! Got the job done. Highly recommend!