MasterTech Plumbing, Heating and Cooling

Located in Columbia, Missouri

Address: 5150 Interstate 70 Dr SW, Columbia, MO 65203, United States

Phone: +1 573-261-5710

Rating: 4.8

Services

Identifies as veteran-owned
On-site services
Online estimates
Repair services
Credit cards
Credit cards
Free of charge street parking
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-02 - Rating: 5)
Absolutely fantastic service from Ryan, the drain specialist! He arrived on time, was incredibly professional and quickly identify the issue I was having. Not only did he fix the problem efficiently, but also took time to thoroughly explain what caused the issue. His attention to detail and willingness to answer all of my questions really impressed me. I am confident the job was done right and will hold up long-term. Highly recommend Ryan for any plumbing needs. He is knowledgeable, friendly, and truly cares about providing great service!

Review 2 (2024-12-26 - Rating: 5)
I had another pleasant experience with Master Tech Plumbing. Andy Hoover came and did an inspection of the leak we are having at our meter. He explained all of our options and set us up to be fixed. I greatly appreciate how knowledgeable and courteous he was.

Review 3 (2025-01-08 - Rating: 5)
I would definitely recommend MasterTech and their professional and friendly technicians. Macenzie was very responsive and helpful after hours. Tyler went above and beyond to make sure that everything was thoroughly addressed. He took time to explain the issues and patiently walked through the options with me.

Review 4 (2024-12-05 - Rating: 5)
We called MasterTech to come replace our water softener and Gary, our technician, did a fantastic job- I highly recommend! He was very professional, friendly, and was quick to get the work done we needed. He arrived on time, and within a short amount of time had a new softener installed. He also gave us quotes for a few other projects we had asked about. We will definitely be calling for Gary when we are ready to start our new projects!

Review 5 (2024-12-26 - Rating: 5)
Master Tech did amazing! Our heat went out Christmas morning. Within 2 hours of calling them, Kyle M & Tyler E were there. They were professional, kind, and speedy! They got us up and running in no time, and were pleasant to work with!

Review 6 (2024-11-27 - Rating: 5)
My toilet was leaking and Logan McMillan was dispatched to take a look within 2 days! He was very professional, upfront about pricing, and did excellent work! He had a new toilet installed and everything done within an hour. Highly recommend using MasterTech for any of your plumbing needs!

Review 7 (2024-12-18 - Rating: 5)
Kyle did an absolutely fantastic job fixing my HVAC system! He replaced the broken furnace inducer motor with skill and efficiency, getting everything up and running perfectly. While working, he also noticed that my humidifier water line was broken—a problem I hadn’t even realized—and he quickly fixed that too. His attention to detail, professionalism, and quick problem-solving were truly impressive. Kyle went above and beyond, and I couldn’t be happier with the service he provided. Highly recommended!

Review 8 (2024-12-26 - Rating: 5)
Matt provided excellent service as a technician. He was friendly, professional, and highly knowledgeable about the repairs I needed. He not only fixed my leaking tankless water heater but also enhanced the functionality of the piping. I highly recommend him!

Review 9 (2024-11-21 - Rating: 5)
When Kyle came last week to do my twice yearly service he caught that my furnace blower was pulling too many amps and it was blowing out the fuse. Knew I was going to need to replace both heat and air soon as the unit was really old. Today Kyle and Tyler came to the house first thing to start the work on removing and installing the new system in the crawl space under the house. Later in the day another tech also named Tyler joined them with some of the work. My heat is on and working great. I would recommend MasterTech to anyone and if you get Kyle, Tyler, Tyler as your techs you will be in great hands. Also CJ the salesman was awesome answered all of my questions and my daughter’s when we looked at the different systems last Thursday. Great service and very friendly. Oh yeah Kyle even took pictures to show me what they did under the house.

Review 10 (2025-01-03 - Rating: 5)
Absolutely the best HVAC professionals. I can’t recommend them highly enough. If I could give them 10 stars I would. Professional, Efficient, Respectful, Knowledgeable, Communicative & Friendly. Don’t waste your precious time calling any other service providers. Call them now and put your HVAC issues to rest. Thanks, MasterTech!!!

Review 11 (2024-12-24 - Rating: 5)
Our MasterTech technician Tyler was very knowledgeable, confident, and determined to figure out my heating issue. Once he was able to figure out our heating issue, he thoroughly explained the situation and then got the heat up and running in my home during the frigid weather within an hour of diagnosing the problem. I highly recommend MasterTech for all your heating, cooling, and plumbing needs! They worked us into their schedule and saved the day!!

Review 12 (2024-11-10 - Rating: 5)
Last year, I signed up for the service plan, and it’s been well worth the price. It includes a heating, an A/C, and a plumbing inspection, plus 10% off any work done. Since signing up, I’ve had a number of plumbing jobs done, including water and drain line repair and replacement, sewer line camera inspection and clean out installation, water softener installation, water heater repair, pressure regulating valve replacement, and automated monitor and shutoff installation. All of the techs have been great about answering my questions and meeting my needs, and I’ve been pleased with the quality of work. I believe Gary installed the softener, and he was great to work with, as was the camera guy (Chris, I think?).More recently, I had a new thermostat and humidifier installed on my HVAC system. Kyle did this work and really went above and beyond. In addition to doing a great job with these and answering my questions, he did not charge me extra for complications and even fixed an issue with a prior repair on the exhaust of my water heater that he noticed during the inspection that was not noticed during the previous repair on another part of the water heater, for free. Furthermore, he was kind enough to clean up no less than three dead mice around my HVAC, including the crime scene of one brutally mutilated by my cat the night before.

Review 13 (2024-11-01 - Rating: 5)
Matt & Nate were great. Our water heater was acting up & they helped us understand the issue, walked us through our options and provided a quick fix.They were knowledgeable, friendly and answered all our questions, even the dumb ones.We plan to have them back out to to provide a long term fix and they are the only ones I plan to call if we have issues in the future.Thanks again guys!

Review 14 (2024-12-10 - Rating: 5)
I was at a friends house when Master Tech came to fix their plumbing. A few weeks prior they fixed her heating. I was honestly surprised at how friendly the technician was (Ryan!) and how fast they found and fixed her clog. I didnt even use them myself but they charged a great rate to my friend, worked well on both of her issues (heat then plumbing) and I know if I have issues in the future who to call. I was impressed and the service wasnt even for me LOL.

Review 15 (2024-11-27 - Rating: 5)
First off was so happy as a first time homebuyer to be extended coverage to start. Have had 2 regular visits and was great and feel secure. I did a call out for an issue and found it was from the second visit. So happy the tech took responsibility. GREAT PEOPLE AND SERVICE everytime! Shouts to Kyle my tech. Great job!

Review 16 (2024-12-27 - Rating: 5)
Logan did a great job and was friendly. He even helped explain what he was doing and how what to look for after installation. Great job.

Review 17 (2024-11-20 - Rating: 5)
Tyler has worked with us several times. He is highly knowledgeable and professional. The people who coordinate home visits over the phone are also incredibly responsive and professional. I highly recommend!

Review 18 (2024-11-27 - Rating: 5)
Matt was incredible. Very knowledgeable and helpful for an hvac problem that has stumped over three other companies. He has saved us much time and money, and given us the piece of mind that our kids will not be cold for another winter. Thanks Matt!

Review 19 (2024-12-13 - Rating: 5)
Matt Mayfield gave me the best, most honest quote I have ever seen! This type of worker is one that you hope never gets a better offer to work somewhere else because he is that good! I appreciate him for his attitude, professionalism, respect, and honesty!

Review 20 (2024-11-13 - Rating: 5)
Gary came out to hook up a water softener and repair a piece of pex piping that was damaged. He was professional, cleaned up after his work was completed, and the price was reasonable for the experience and warranties provided. I plan to use them again!

Review 21 (2024-10-23 - Rating: 5)
Gary with Mastertech was a total professional, he explained everything very clearly during both the initial consult for our water heater and his installation. The administrative team was great about answering our questions about funding and payment, and our new water heater has been working incredibly thanks to Garys hard work. We will definitely be coming back to Mastertech for future work!

Review 22 (2024-12-19 - Rating: 5)
Our technician was professional and upfront about the process and what to expect. He communicated with us about what he was working on and all fees associated with the repairs. Highly recommend MasterTech for your hvac needs/repairs.

Review 23 (2024-09-04 - Rating: 5)
Overall experience was very positive. I would definitely recommend MasterTech for both plumbing and HVAC support. Customer communication was exceptional, technicians were on time for each visit, they were all very helpful and patient with questions, and do their work quickly. Quotes, invoices and receipts are all online, which made the billing process very easy. They even clean up after themselves.Seriously, these guys are top notch.Work done for me- plumbing repair- AC repair- Replace whole house HVAC AC & furnace

Review 24 (2024-11-04 - Rating: 5)
I will highly recommend them; Tyler is the one who came to fix one of the exhaust pipe leaks that we had and he was very professional, efficient, and good. He explained and showed me where and what the issue is and fixed it in 10 min.

Review 25 (2024-11-26 - Rating: 5)
Andy from Master Tech replaced a sewer cover that had corroded. Andy arrived on time and demonstrated great professionalism. He provided me with an estimate before starting the work. The repair was completed efficiently with attention to detail and even cleaned up thoroughly afterwards.

Review 26 (2024-11-28 - Rating: 5)
MasterTech has bailed me out every time Ive called them, and frequently comes earlier than estimated, and has sometimes even been able to do the work at a lower price than initially quoted. Just a bunch of honest folks. Kyle Mohler really saved me yesterday when my heat went out - 4 hours of pipe cleaning and reinstalling my furnace the day before Thanksgiving is an incredible ask, and one he was happy to help with.

Review 27 (2024-10-28 - Rating: 5)
Kyle and Tyler did a fantastic job on my HVAC, and Gary on my plumbing. I felt like they treated my house as if it were their own. They presented several different options with various pros and cons for each. This is the second time Ive used Mastertech, and in both cases the work has been very high quality at fair rates, and took less than 24 hours from initial phone call to resolution, even without emergency rates!I had no hesitations about signing up for their service subscription and will be going to Mastertech for all my future HVAC and Plumbing needs.

Review 28 (2024-10-24 - Rating: 5)
Weve used MasterTech for a long time and have always received the best service, and what we paid for. Today, Mackenzie did a stella job for us and I wouldnt hesitate to request her expertise again next time. Great job!

Review 29 (2024-10-22 - Rating: 5)
Great communications. Professional and excellent quality work done in a timely manner. Theres some up selling involved but its good to have options and the recommendations were pretty appropriate for the property.

Review 30 (2024-11-21 - Rating: 5)
MasterTech has been a reliable company in the area. They have professionals who are knowledgeable. Logan McMillan helped me with a new install and appreciated his expertise as well as completing the job in a timely manner.

Review 31 (2024-10-15 - Rating: 5)
Installed plumbing for my washer/dryer combo in my kitchen, which connected to plumbing in basement. Gary was prompt, very friendly, explained everything he was doing. Very happy with his service. I highly recommend Master Tech. Gary also answered questions & explained about other plumbing remodels we had been thinking about.

Review 32 (2024-12-20 - Rating: 5)
My husband and I have had some issues with the house we just bought and Gary and Cooper have been absolutely god sent for us! They have addressed and fixed our issues with our pipes! Not only are they prompt but they really do phenomenal work! Thank you guys for everything!

Review 33 (2024-12-04 - Rating: 5)
I have an old house with a crappy furnace, so as one might expect I have to call the HVAC people a lot. So far, I have worked with five individual HVAC techs from Mastertech (Tyler, Mackenzie, CJ, Kyle and Nate) and ALL of them have been lovely, helpful people who made an otherwise unpleasant experience friendly and nonthreatening. I also worked with one of their plumbers as well, and he was just as good as the HVAC techs though I didnt get his nameI am particularly impressed with how willing their staff have been to take me down into the basement, show me the actual problems with my system, and explain why a certain repair will fix the problem. As a first time homeowner with little experience in these kinds of things, theyve not only fixed my HVAC system, but have given me the tools to do some basic upkeep on my own. Very empowering!Also, their monthly maintenance plan is well worth the money for all the discounts and free check-ups you get. Especially if you have an old house (or just an old furnace), youre going to want that consistent service in my opinion. Plus, HVAC repairs are often expensive no matter what you do, and those discounts really come in handy!So in short, I cannot recommend Mastertech enough. They do every part of their jobs well. They hire competent technicians who also happen to be nice, friendly people. And they do it all for as reasonable of a price as one could ask for.

Review 34 (2024-11-09 - Rating: 5)
Andy did an incredible job inspecting my water heater and guiding me through the damage and repair options in a professional, kind manner. I truly could not be more grateful and impressed. Thank you so much Andy!

Review 35 (2024-08-14 - Rating: 5)
Always a good experience with master tech. The techs are always so great. Today Macenzie came to do my yearly check up and she was amazing! Super knowledgeable, diligent and personable. I always feel well taken care of when they come!

Review 36 (2024-08-30 - Rating: 5)
Logan McMillan did a great job meeting our plumbing needs. We had 3 small issues and he took care of them in a timely manner and for a decent price. He was friendly, professional and explained everything well. Would highly recommend MasterTech.

Review 37 (2024-10-22 - Rating: 5)
Technician Gary was very prompt. He worked Efficiently and answered all my questions. I have an older home and I finally found a plumber who is able to fix all the plumbing issues with reasonable pricing. Thank you, Gary and Mastertech.

Review 38 (2024-11-15 - Rating: 5)
Kyle was great. Very professional. Quick to diagnose the issue and provide options to solve the problem. Dana was also very considerate and helpful in getting us scheduled, especially given our busy schedules.

Review 39 (2024-03-29 - Rating: 5)
Having noticed a leak of water when it rains I called MasterTech twice to look at problem. Water leak around where the water pipe they installed.Both times they informed me the leak was my problem. Saying they were plumbers not responsible for the leaking groundwater where they installed the pipe having drilled through my foundation to put their plumbing through. Referred me to a foundation repair company. Not an acceptable response. I will dig out on outside of wall and seal myself. And consider their “ guarantee of work “ worthless. Sealing my foundation should be part of their responsibility. Their water pipe doesn’t leak, but my wall does. And MasterTech drilled the hole to put the water pipe through.It should have been sealed!

Review 40 (2024-11-18 - Rating: 5)
30 year old furnace that hasnt been turned on in 8 years was up and running in 30 minutes. Great service and friendly technician.

Review 41 (2024-08-02 - Rating: 5)
Mackenzie was awesome! Super fast, help teach me a couple things, gave helpful pointers for the future, and help me get set up for a yearly checks on all of my utilities.Thank you for saving us from this heat! The A/C unit is working perfectly now

Review 42 (2024-08-22 - Rating: 5)
We have rented portable storage units from MasterTech 3 times in the last nine years. The price is more reasonable than other companies. It is so convenient to have your items stored at your property instead of off site. Each time the delivery and pick up has been easy and the guys are careful with our property.

Review 43 (2024-12-06 - Rating: 5)
Logan was great. He patiently answered all my questions and explained possible scenarios in detail. The problem was quickly resolved, and he was very thorough in cleaning up afterwards.

Review 44 (2024-11-04 - Rating: 5)
Excellent service and incredibly friendly! Matt was extremely knowledgeable and helpful in explaining plumbing basics, and he went above and beyond to find a solution for our request. Fantastic work – I highly recommend!

Review 45 (2024-12-03 - Rating: 5)
Mackenzie did an amazing job fixing our heating issue. She was very kind and knowledgeable. We highly recommend! Thank you

Review 46 (2024-11-27 - Rating: 5)
Macenzie came and fixed my furnace after it not running for almost 2 years. She did amazing work and incredibly friendly and knowledgeable. I will never call anyone but her again. Please make sure to ask for her if you ever need HVAC services. Thank you Macenzie.

Review 47 (2024-09-16 - Rating: 5)
Just had em out for a second opinion on a full replacement. Kyle was great and will definitely get one of my bids from them next week. Update: Got a bid from CJ and they were out asap. Really loving my new system that was changing to heat pump and new furnace. CJ and his crew were done faster than I expected so extremely satisfied.

Review 48 (2024-06-20 - Rating: 5)
Great Job! The technician installed a pre-filter, carbon filter, and Aquasure water softener with bypass valves using 3/4 pex. Did a neat and clean job and made sure the system was initialized and had no leaks before leaving.

Review 49 (2024-08-20 - Rating: 5)
Gary B came and installed a new drain line for the kitchen and laundry room. Ive been dealing with backups in the kitchen sink every time I ran my washing machine (regular and high efficiency) for years. He was very polite and skilled. I am so happy to have this long time problem finally fixed! Get that man a raise!

Review 50 (2024-11-21 - Rating: 5)
Mackenzi Mayfield was excellent. She was very knowledgable and took the time to explain what she was doing. I have never had an issue with MasterTech and will continue to be a customer!

Review 51 (2024-10-09 - Rating: 5)
Mastertech is great. They came out, found out that I had a Boiler, which they dont usually work on, but were kind enough to triangulate my gas leak and turn off my gas line. They were very kind, and it was very appreciated. Thank you again, gentlemen!

Review 52 (2023-03-24 - Rating: 5)
We own a home built in 1880. The sewer problem was located beneath a brick fireplace a few feet away from the city alley. It would have been easier to dig in from the alley, but it would have doubled the repair cost! The tech team (Nathan,Chris,and Fletcher) were determined to keep out of the alley and save us the extra expense!Upon toppling the fireplace they discovered it was resting upon a 5’x5’x28” cube (or larger) of concrete that would not budgeOn day 2 they began work around 9 am. It took nearly 3 hours of jackhammering to finally break the monstrosity apart and gain access to the collapsed pipe below.By 3 pm the sewer line was repaired!!! Way to go, Fletcher!!These guys deserve every dollar it cost us! They were ever so patient as I hovered over them the entire time photo-journaling their work! Can’t praise this team enough!!

Review 53 (2024-07-18 - Rating: 5)
I appreciate Matt and Logan for the work they did in our basement to fix a leak behind the drywall. It was convenient to call a company that does AC and plumbing, because they could address any issue behind the wall. We initially had no clue which was leaking. This type of service is understandably stressful for most people, but I felt more at ease when they went over pricing before doing the work. Its hard having repairs without knowing the end cost, but I felt the cost was fair, the guys that came were friendly, and they fixed it quick. Thank you!

Review 54 (2024-12-31 - Rating: 5)
Can’t thank you enough for the help you’ve given our family! Great service!!! Honest, reliable and respectful. They will always have my business! I have a few projects coming up and they will certainly be my first and only call! Thanks again!

Review 55 (2024-07-31 - Rating: 5)
I was disappointed with my HVAC service company for my home and switched to Master Tech because they had the highest ratings in Columbia MO. The service tech Macenzie came on time, was polite and friendly, explained what she was going to do and then did it. She replaced two capacitors that had worn out and I was up and running. She noticed that my compressor was not working as well as it should and CJ the comfort specialist came out the next day and looked at the system. By then the system was creating the correct temperature differential and we didnt need to replace the compressor.. CJ was the same polite, friendly, processional type of person that Macenzie had been I will recommend Master Tech to everyone in Columbia because of the employees and the great way that the company is run.

Review 56 (2024-08-15 - Rating: 5)
Gary was prompt, knowledgeable and friendly. He resolved our problem and provided us with advice. We are returning customers to MasterTech and we have always been pleased with the service we receive.

Review 57 (2024-12-27 - Rating: 5)
The MasterTech guys are always so courteous and knowledgeable. We really appreciate the awesome customer service you guys provide us! Thank you again, guys! Much appreciated!

Review 58 (2024-09-04 - Rating: 5)
Logan was awesome! I didnt have any work done today due to extenuating circumstances but he helped sort where my sewer is stopped up and a fair price range for unclogging. Will definitely be calling back when circumstances change!

Review 59 (2024-07-03 - Rating: 5)
Thanks to Matt M & Logan for fixing my dripping faucet and slow drainMatt M did a wonderful job! He installed a new sink and faucet for us, and suggested adding a reverse osmosis drinking water system as we talked while he worked. We’ve been drinking bottled water for years. Did the math and it will pay for itself in about 2 years so I had him add it. So happy with all the new stuff and Matt!Gary quickly identified the location of our water leak & fixed it. He also replaced a toilet with a new comfort height version with an elongated bowl. Very helpful & friendly!Chad and Dillon quickly fixed our leaking tub faucet and were able to change the direction on the handle so hot water comes out when it is turned to H. Whoever originally installed it had it backwards and it’s always bothered us. Very friendly and knowledgeable guys!

Review 60 (2024-10-17 - Rating: 5)
Techs Mackenzie and Tyler were quick, professsional and thorough in the annual furnace checkup. Both were friendly and courteous in answering questions and in presenting options for ad ons to our unit. Good representatives for Master Tech.

Review 61 (2024-11-22 - Rating: 5)
Tech was very courtesy and knowledgeable. We are scheduled to have him come and make various upgrades to our new home very soon! Thanks Gary!

Review 62 (2024-10-11 - Rating: 5)
Excellent service! Quick and thorough! Mackenzie was our service tech and she performed a full inspection checking both the AC and furnace and quickly located the source of our problem! This is a day after Aire Serv came out and said the air filter was the source of the problem…. Nope…Mackenzie found that the circuit board in the furnace had burnt up and needed replacement.So don’t waste your time and money on Aire Serv as I did - call MasterTech and get it diagnosed and fixed properly!

Review 63 (2024-09-11 - Rating: 5)
Matt and Brian were prompt, professional, informative and funny!Matt’s recommendations were invaluable to us in making a decision to install not only a water softener but a filtration system as well.Thank you MasterTech for sending these two to our home!Mahalo Nui Loa!

Review 64 (2024-10-17 - Rating: 5)
Installing a gas fire pit outside and had MasterTech come out and help me figure out how to do it. Gary was great to work with! Gary was very knowledgeable, friendly and get customer service!

Review 65 (2024-07-15 - Rating: 5)
Matt arrived on time, was courteous and professional, did a great job diagnosing the problem. Suggested a repair approach to solve the problem and quickly got to work and completed the repairs - we are leak free! Great experience start to finish. Highly recommend.

Review 66 (2024-12-13 - Rating: 5)
Mastertech was prompt to respond to my call today! Logan was exceptionally prompt, professional, courteous, knowledgeable, and did a great job cleaning up! Logan gets 10/10!

Review 67 (2023-04-12 - Rating: 5)
MasterTech does all of our plumbing and HVAC work and has for years because they always do a great job. Most recently, we had a horribly clogged toilet that we could not fix ourselves; they took care of that and checked other issues as long as they were at the house. All of their people are excellent and we always know we can count on them.

Review 68 (2024-12-03 - Rating: 5)
Very pleased with Mackenzies service in repairing our furnace. Thank you very much! Best, Mark and Paula Thomas, 4402 Celebrant, Court, Columbia

Review 69 (2024-10-17 - Rating: 5)
I highly recommen Master Tech. (Ask for Andy). He explained everything to me in detail. He gave me options. He was friendly and polite. In less than a couple of hours he was done. Great job Andy!

Review 70 (2024-09-23 - Rating: 5)
Andrew was kind and knowledgeable during our service visit today to repair our hot water heater stopped working. A great attitude goes a long way in my household.

Review 71 (2024-08-28 - Rating: 5)
If I could add more stars, I would. Technician Macenzie came today to check out my AC and did a stellar job. She is courteous, informative and highly professional. She is truly an asset to MasterTech, which has been taking care of our AC and furnace for years. I highly recommend MasterTech to homeowners wanting reliable affordable overall-excellent heating and AC service, and I highly highly recommend Macenzie as one of their best representatives.

Review 72 (2024-09-15 - Rating: 5)
Was able to get same day service. Received call with eta. Max was so helpful and friendly. He made the repair needed in the toilet. Thanks for the great service.

Review 73 (2024-12-14 - Rating: 5)
Technician was friendly and professional and did a great job installing our humidifier. Look forward to the next time we get to see him :).

Review 74 (2024-06-14 - Rating: 5)
The guy that came out was incredibly friendly and down to earth. He didnt talk down to me, had friendly banter, and got right to the source of the problem within minutes.While I hope I never really need you guys again for an emergency visit, I am sincerely pleased with the service offered and professionalism shown.

Review 75 (2024-04-23 - Rating: 5)
I received prompt service and quickly received options for repairing my compromised coolant line. Very happy with the service and the three competent and pleasant technicians who did the repair work.My siding contractor put a nail through the coolant line. It was in a finished wall in my garage closet. This was the second time this week I need MasterTech (water softener repair yesterday) and I am very pleased with the service I have received.

Review 76 (2024-11-06 - Rating: 5)
Gary was great to work with! He was professional and very positive about working for MasterTech, reputation and doing great work.

Review 77 (2024-10-14 - Rating: 5)
McKenzie was very sweet and helpful. She made me feel comfortable. She has good customer service skills. Thank you, McKenzie!

Review 78 (2024-12-04 - Rating: 5)
Technician performed preventive maintain of my HVAC System. The Technician was professional and friendly. He explained what maintenance activities he performed and the results of the procedures he performed.

Review 79 (2024-08-26 - Rating: 5)
Fantastic and affordable. The tech was on time, courteous, and thorough. Our issue was solved in 30 minutes. I will definitely be using their services in the future.

Review 80 (2024-09-11 - Rating: 5)
Kyle and McKenzie came out today to do my routine maintenance. In passing, I laughed and told McKenzie how randomly my unit goes to 62 degrees in the middle of the night. She took control, reset all the crazy random presets I messed up and set them to my actual request. That is not even part of my plan, but kindness.Also, maintenance plan is CRAZY reasonable. I pay less than a price of a filter monthly and they also changed that for me! Great Job. Love my LOCAL BUSINESSES. THEY ARE MAINTAINING A UNIT I DID NOT PURCHASE FROM THEM but I will next time!

Review 81 (2024-12-26 - Rating: 4)
Was called caked within a day or two . Fixed problem. I wasnt satisfied with one of the issues that they came out for. They returned explained what the issues were and fixed it to my satisfaction.

Review 82 (2024-10-21 - Rating: 5)
Gary is very professional, goes above and beyond. When I have a question Gary answered my questions. Then gives me options on how to repair. Would highly recommend Gary for any of your plumbing repairs.

Review 83 (2024-12-11 - Rating: 5)
Ryan was GREAT as usual!! I’ve had him before & glad I got him again!!!! A valuable employee for sure!

Review 84 (2024-11-13 - Rating: 5)
Nate and Logan with MasterTech were timely, friendly, and professional!! They expertly repaired one toilet and replaced another.

Review 85 (2024-08-19 - Rating: 5)
Weve always had good experiences with MasterTech. Most recently, Mackenzie was the tech - she was helpful, friendly and knowledgeable. 👍👍

Review 86 (2024-12-07 - Rating: 5)
I call MasterTech when we cant fix the problem ourselves, knowing the job will be done correctly and professionally. I highly recommend this company!

Review 87 (2024-05-24 - Rating: 5)
I have hired MasterTech with multiple projects not only for my house but a rental property as well, and i have never disappointed with the quality of work :) However, i think I had the best service today among the projects! Tyler showed up today, and he fixed the AC problem like magic!! He showed me the whole process of diagnosis and fix during the visit. And he even gave me some tips on how to maintain hvac. I highly recommend this team. Once again, thanks Tyler 😊

Review 88 (2024-04-18 - Rating: 5)
They responded quickly to an online query and had a tech out the same day. Tyler was his name and he was quite respectful and courteous. He went through his diagnostic process and figured out the problem and gave me a thorough estimate and explanation. He also was very understanding about me deciding to attempt the repair myself after the diagnostic which I appreciate. Ill pay a diagnostic fee to them every time to verify the issues before I do the repair, and when I get ready to replace this unit that he told me I can probably get by with another summer or two, then Master Tech will be the first dealer I consider. I had already replacer a swelled capacitor, then added a hard start kit (SPP6), but I thought Id be better off just paying a pro to run through the rest of the diagnostic rather than keep buying and replacing everything.

Review 89 (2024-07-09 - Rating: 5)
We discovered a pipe was leaking at about four in the afternoon, and a plumber came at about 5:30. Although we had to pay for emergency service, we were very grateful that someone could come and fix the leak. At that time, we also had him replace a piece of pipe that looked like it was about to leak. He was very matter-of-fact about everything and got the job done in a short amount of time. we have been using Mastertech as our plumber for many years and have never been disappointed with the service we have gotten from them.

Review 90 (2024-11-15 - Rating: 5)
Extremely responsive, professional and reasonable prices. Tyler has been on time every time and the organization performs and communicates very well every time.

Review 91 (2024-11-13 - Rating: 5)
Nate and Logan are excellent at their jobs, very efficient and professional. They explained what they were doing, why, and...it worked!

Review 92 (2024-12-11 - Rating: 5)
Great service, Tyler was a fantastic technician. Highly recommend MasterTech for HVAC work.

Review 93 (2024-11-20 - Rating: 5)
Tyler was very informative when he came to inspect my heater. He explained all the steps he was taking and answered all the questions I had.

Review 94 (2024-10-04 - Rating: 5)
Service was great! Did a nice job correcting the problem and made it much more functional under my kitchen sink. Would highly recommend!

Review 95 (2024-11-21 - Rating: 5)
Logan was great. Very knowledgeable. Didn’t just come in to make money with bogus repairs. Fixed what needed fixed.

Review 96 (2023-12-06 - Rating: 5)
A. Matthew, our technician, was one of the most polite and kind individuals I have ever met.B. The company was able to help us out in less than 24 hours which is rare these days.C. I had a concern with the charges vs. the quote we were given and I was helped immediately and the quote was honored…. even after I had already paid and was given a refund for some over charges without hassle.I cannot say I have ever had a home maintenance company be so helpful, quick and kind as this company. Highly recommend for your needs!!!! -Allie P.

Review 97 (2024-11-02 - Rating: 5)
My technician was prompt, engaging, and took the extra time to diagnose and solve the drain issue. Highly recommend!

Review 98 (2024-06-19 - Rating: 5)
Macenzie was amazing! She arrived quickly even being after hours at night, very professional, and fixed our AC unit in no time at all. We can’t recommend her enough and will save her number for any future emergencies!

Review 99 (2024-07-04 - Rating: 5)
Matt was very knowledgeable, and explained the entire service! He took his time, and did a fantastic job trying to save my water heater.

Review 100 (2024-02-24 - Rating: 5)
Matthew was fast and efficient when he was here to put in a new water heater. He explained everything he was doing and answered all my questions in an easy manner that didnt make me feel that I was taking up his time. I enjoyed talking to him.The only complaint I had was when he arrived he didnt have the hot water heater I had ordered and had to go back and get it. He stated that he had been told he was there for a water heater replacement and that was it. I had gotten a quote in writing with the water heater I wanted and even texted Master Tech to ask about the diameter of the new heater to make sure it would fit. I was surprised they hadnt loaded his truck with the correct model.Other than that, no complaints

Review 101 (2024-12-05 - Rating: 5)
Cj and Tyler did an excellent job diagnosing my hvac unit! MT is lucky to have them!

Review 102 (2024-08-12 - Rating: 5)
We recently had to replace our A/C and furnace. CJ and his team did a great job. Quality service and the new unit works great. CJ did a great job of walking us through the options and what would be the best fit for us. The install was smooth and fast and they had us back up and running with minimal disruption.

Review 103 (2024-12-11 - Rating: 5)
Logan at MasterTech was amazing! He was thorough and quickly solved our plumbing problems.

Review 104 (2024-06-21 - Rating: 5)
Have had to use this company twice now. Would highly recommend. Nice technicians. They diagnosed problem, but on 2nd one couldnt do anything and were honest enough to tell me then help me figure out next steps.Update: guy came out, found a 1/2 hole in pipe. Cut it out, replaced, told me what he did, answered a few questions and that was that.

Review 105 (2024-11-22 - Rating: 5)
Had a great experience...nice employee, experienced and very professional. Glad I used Master Tech. Thank you.

Review 106 (2024-12-31 - Rating: 5)
Kyle was absolutely amazing would recommend you guys to anyone who is needing work done

Review 107 (2024-01-19 - Rating: 5)
Quick and compassionate service despite the unusually high demand for plumbing repairs caused by extremely frigid temperatures. Technician Andy provided all the information I needed to make a well informed decision about repairs. Following the repair, he happily answered all my questions with clear explanations about what I could do to avoid a future water pipe rupture in the same vulnerable location. I have always had good experiences with MasterTech. I highly recommend them for plumbing services.

Review 108 (2024-08-22 - Rating: 5)
Ive been using MasterTech for the last few years since I bought my older house and they have always been great. Ive called for AC, water heater, bathroom fixtures, and most recently I had to have my sewer pump replaced. They are great about giving you different pricing options where that is available. I signed up for their $4/mo subscription because having an older house it was worth it knowing I would be calling them again sooner rather than later, and so far I think it has been worth it in my circumstances, but even before I got the subscription they were still great to work with. Its nice to have a company that you can establish a history with and know that it means something to them. Ive never had to call for follow up issues with the work, that I recall , but whenever I did have an issue once they came out and handled it quickly. They have always been professional and friendly. I would highly recommend them.

Review 109 (2024-12-06 - Rating: 5)
You can always count on Mastertech to help you out with your heating and plumbing services! An employee named Tyler came to work on my house and he was very nice and professional! I 100% recommend their services for all current and future customers! Overall, just a great company that you can trust to help you out when you need it! Mastertech is the best!

Review 110 (2024-12-04 - Rating: 5)
Mastertech made my wife feel comfortable. Great service and workmanship. Would recommend to anyone!!!

Review 111 (2024-10-29 - Rating: 5)
They are always so professional and do an amazing job. Call them for all of our Plumbing, Heating and Cooling issues

Review 112 (2024-12-20 - Rating: 5)
Great service! Quick to schedule and arrived during the scheduled time. Friendly and professional!

Review 113 (2024-10-07 - Rating: 5)
Gary was awesome! Exceptional work and was able to get in and fix the issues. Thank you for assistance and would definitely recommend again for any work.

Review 114 (2024-03-21 - Rating: 5)
Had both Ryan and Chris came out on a sewer line issue. Both are amazing and thorough! Ryan did a great job clearing it and explaining some of the issues. Chris scoped the line and found some other issues for me. Responses were fast and clearly explained. Very personable and professional people. Will use them for all my plumbing issues.

Review 115 (2024-10-04 - Rating: 5)
Logan was pleasant, professional and efficient with analysis, diagnosis, and repair! Extremely satisfied with the service and would highly recommend!!

Review 116 (2023-12-11 - Rating: 5)
Called Monday morning to get a technician to come out and identify a clog in our drains. They came the same day, and our technicians name was Ryan. He was very knowledgeable, he discussed everything with me as he did it, there were no surprise charges, there’s a 30 day warranty on their work,very professional and prompt service from this company. I recommend them anytime.

Review 117 (2023-11-04 - Rating: 5)
As a new homeowner, its can be a bit intimidating building new relationships with service providers in town. I needed my garbage disposal replaced, and spent weeks reading reviews and doing searches for someone to come and complete the task. I was super impressed with MasterTech, and my Service Technician, Gary Buck, and will absolutely be a return customer for any future needs. He was respectful, friendly, and knowledgeable not only about my disposal, but other areas that may need future service. Importantly, he wasnt overly pushy or trying to upsell things I didnt need, but provided helpful information for things to consider down the line to ensure I stay on top of home maintenance. It was easy to schedule an appointment, the communication leading up to the appointment was great, and it was also great to be able to have the consultation and service completed in one trip. My return business has definitely been earned, as well as referring you to others!

Review 118 (2024-12-17 - Rating: 5)
Andy was professional, efficient, and helpful. I am very happy with the work that was done.

Review 119 (2024-09-18 - Rating: 5)
Gary was great for the short time he was at my house. Would recommend to a friend or family member.

Review 120 (2024-07-16 - Rating: 5)
John was fantastic—professional and friendly, and he got the work done thoroughly and quickly. Highly recommended!! Update: a couple years later and Ryan at MasterTech came out to help us with a drain issue—- clog between the house and the sewer. He was friendly and fast and clearly knew his business. What a delight to see someone work when they really know what they are doing!

Review 121 (2024-12-26 - Rating: 5)
Andy Hoover was very helpful in finding the issue and working with us on a solution.

Review 122 (2024-04-19 - Rating: 5)
Very old AC unit and the technician came in and fix the problem that was causing the AC to not cool. He did not pressure us about buying a new unit. And we were able to get the repairs done at a reasonable cost. I now know the age of our Will keep in mind that in the future, it may be a replacement that will need to happen. But for now it works great.

Review 123 (2024-12-13 - Rating: 5)
Master tech plumbing was easy to work with and provided great service as well as quick follow up!

Review 124 (2024-11-27 - Rating: 5)
Matt was very pleasant and competent. I would definitely recommend his service.

Review 125 (2023-12-18 - Rating: 5)
Ran into an issue trying to replace a Moen shower cartridge. I called and 40 minutes later a MasterTech truck was in front of my house and a nice young man was asking me how he could assist me. Its super nice to have such fast and friendly service. It only took him like 15 minutes to get me fixed. The cost for my service call was very reasonable. Dont let people tell you they are more expensive because that simply isnt true. Your costs will depend on what you need repaired, but for me I was completely satisfied!

Review 126 (2024-04-17 - Rating: 5)
I heard some popping noises last night from the HVAC unit in the laundry room and seen condensation around the pipes. There was water near the washer. I immediately turned off the switch near the unit. First thing in the morning I googled up hvac techs and found MasterTech as one of the top rated reviews.The following day I called to make an appointment. Nancy (If I remembered correctly) was very nice and gave me same day availability for a technician in the evening. They called me when it came close to time and let me know a technician was on the way. Received calls and text messaging alerts to keep me well informed as well as ETA. Tyler was our service technician and was prompt on troubleshooting the HVAC unit. Just a few questions about the current system and making sure things went smoothly; Tyler guided me every step of the way and was very professional.After doing some maintenance (pipe insulation fittings, rewiring outside ac unit, etc.) that might have caused the unit to go out of wack with the old thermostat he provided me with a few options to upgrade it. I asked if I could use an existing nest thermostat I had on hand which required professional installation and programming and he was able to install it no problem. I was given the peace of mind that it came with 6 months warranty and could call the 777-7777 number anytime an issue may arise.Shout out to Tyler and MasterTech for providing top of the line service!

Review 127 (2024-08-27 - Rating: 5)
MasterTech & Macenzie were efficient & effective, diagnosing the issue quickly and providing quick resolution. Will call again with future needs.

Review 128 (2024-12-11 - Rating: 5)
The technician was very thorough and explained everything and price was very reasonable! Thank you for coming out so quickly!!

Review 129 (2024-10-19 - Rating: 5)
Ive been using MasterTech for more than 10 years. Ive never had any complaints with customer care, system maintenance, or costs.Shout out to Macenzie! She just finished at my home. Shes an impressive young woman!Macenzie is incredible and efficient. Call MasterTech and ask for her.

Review 130 (2024-02-01 - Rating: 5)
The plumber who came out to my house was a guy named Max. He was very helpful and courteous. Even though it was 9 p.m. when he got to my house he didn’t rush through the job and he took time to answer my questions. He was very skilled and great at customer service. He cleared my sewer line and plunged the drains in my basement so the water cleared out. He also told me the cause of the line being clogged and referred me for a full inspection so I could get a quote on cost of repair.

Review 131 (2024-11-05 - Rating: 5)
Awesome service! Quick and friendly. All Master Tech technicians that we have come for service and repairs are absolutely professional and know how to do quality and lasting job and repairs. They keep our septic tank and system, and other plumbing running smoothly.

Review 132 (2025-01-01 - Rating: 5)
Great service on a holiday! Would recommend Gary Buck.

Review 133 (2024-04-18 - Rating: 5)
Kyle came to help me with my air conditioner which was making a terrible noise. The technician was knowledgeable and courteous. He explained what everything would cost upfront so I did not get any surprises. He would be welcome to work on my unit anytime.

Review 134 (2024-07-02 - Rating: 5)
The Tech came out on time they were friendly. Instagram called the new system and took the time to explained it to us and get us all set up before they leftFast friendly professional service

Review 135 (2024-03-16 - Rating: 5)
Unexpected plumbing issues are never fun, however, you couldn’t ask for better service. Ryan and Chris were absolutely fantastic! They made sure I understood everything going on and they took the time to teach me. I would most definitely recommend Master Tech for any plumbing issues!

Review 136 (2024-08-06 - Rating: 5)
I called today, Gary was here by 12:30 and out by 1:30 after changing the faucet in two bathrooms. Very nice, respectful and helpful!

Review 137 (2024-09-24 - Rating: 5)
So knowledgeable, friendly, and helpful. We highly recommend MasterTech! Our tech, Andy, is so great!

Review 138 (2024-03-01 - Rating: 5)
Mastertach was great! From the start, the offie personnel responded promptly to the message I had left, she was polite and friendly. The crew showed up on time the next day. They had the tools needed to identify the issue and were able to call in a crew to get it fixed immediately. They were the 3rd plumbing Co in 4 months to come out, but the ONLY one that went beyond addressing the symptoms to fixing the problem.

Review 139 (2023-11-27 - Rating: 5)
McKenzie and Kyle were very kind and professional. Came out and found the problem with our heater quickly and had it up and running in no time! A part needed to be ordered so they were able to give a safe temporary fix to allow us to enjoy heat while the part is coming in. Highly recommend! 10/10!

Review 140 (2024-01-03 - Rating: 5)
Max arrived quicker than the caller said he would be here which was a joy because we had been unable to use our kitchen sink and dishwasher from Friday thru Monday the 1st. From the time he arrived in our driveway until he drove off with our sink completely functional it took half an hour! Max was great. We will definitely use them again for our plumbing needs.

Review 141 (2024-11-26 - Rating: 5)
I called Master Tech for my sewer backing up and garbage disposal not working after blending a shot glass. Logan McMillam came out and got me fixed up! He cleared the glass of the disposal fixing the disposal and cabled the sewer clearing out some roots. He was timely, professional, friendly to chat with, got my problems solved and did his best to save me a few bucks! I appreciate him getting me taken care of!

Review 142 (2024-12-09 - Rating: 5)
Excellent friendly service really appreciate the honesty, efficiency and expertise. All fixed! 🤓 Thank you

Review 143 (2024-03-01 - Rating: 5)
Had such a great experience. These guys are so friendly, very helpful, and go above and beyond. They fixed my water leak, gave me a walkthrough of what they’d be doing, helped me understand the entire procedure and even cleared a clogged drain for me without me even asking them to do so. Great work, personable, and efficient! Took them no time at all to do the job. 10/10 recommend

Review 144 (2024-05-07 - Rating: 5)
I had Dillan out for an inspection. I was told up front how much this visit would cost before he arrived. Dillan quickly found an issue and said there was no need for me to pay the cost of the full service I requested. I appreciate him saving me some money in that regard. Due to the leak in my AC system, he informed me of options. I then had CJ come out to give an estimate on a new system which was recommended due to cost of repair on such an old system. Both Dillan and CJ were great and very informative. They were helpful on providing options and to answer questions. While I ultimately did not choose to use MasterTech, I would recommend them based on their professionalism and promptness. My choice not to use MasterTech was based solely on my budgetary needs. A full HVAC system replace is costly. I am not saying the prices were high, just not what I expected. And unfortunately everything in the world today is leaning this way. So this isn’t a fault, but was a deciding factor for me.

Review 145 (2024-09-11 - Rating: 5)
From the service we received today - Kyle called ahead and said he was 8n the way. Always a plus. He remembered installing our system (see the rest of this post.) He was courteous and professional in the way he went about checking out our HVAC system. When finished hevexplained that the only thing he found was that I hadnt changed the filter in a while. Everything else checked out fine. Kyle is a very nice Service Tech. The rest of this post is a review from 2 years ago when we had an entire new HVAC system installed. Wrote it but somehow didnt get it posted. My apologies to Master Tech. We had been without A/C for a few days. From the call to the office through the bid, MasterTech was FANTASTIC! Dana was professional, kind and efficient. CJ called and was able to come a little early - a BIG plus! He quoted us bids for three different furnace/A/C options. Each was thoroughly discussed and he answered all our questions to our satisfaction. After we accepted the bid, he even brought two portable air condioners to give us relief from the 100° heat until the install is done. Talk about SERVICE!!!! Recommend MasterTech to everyone needing any HVAC service.

Review 146 (2024-12-11 - Rating: 5)
MasterTech is great about explaining recommendations and repairs. I just had my yearly furnace/AC check done. This year, everything checked out okay. Tyler Ison explained everything he was checking on the furnace and provided me with information on fixing a humidifier.

Review 147 (2024-01-25 - Rating: 5)
Matt is an amazing tech. He was alright with a video call so I could see how the repairs were going. He knows what hes doing to help fix this 94 year old house water pipe issues. Matt is a amazing and awesome guy. Thank you very much for your hard work.

Review 148 (2023-07-08 - Rating: 5)
I had your technician, Max, and he was just awesome! I needed my washer ball valves replaced, but also he and I talked about my 13 year old sump pump. Master Tech gave me the best deal for not only the ball valves, but also a new sump pump with a battery back up. Max was kind, friendly, professional and did a great job. I have used Master Tech in the past, with great results, and they ARE my go-to plumbing professionals!! Thanks so very much, Max and Master Tech!!

Review 149 (2024-12-03 - Rating: 5)
Fast service. Fast work. Super nice technician. Will definitely use again!

Review 150 (2024-07-31 - Rating: 5)
Glad that theyre open 7 days a week. Got one toilet replaced on a Sunday afternoon. Also got our toilet flange fixed, and toilet replaced a couple days later.

Review 151 (2024-05-24 - Rating: 5)
Tyler was great! He was very helpful and answered all our questions and gave great service for our HVAC system. Would recommend to anyone we know.

Review 152 (2024-06-07 - Rating: 5)
Adam and Mackenzie always answer my questions and help me understand my systems in order to be able to address any future issues or replacements needed. They are very helpful and a great team.

Review 153 (2023-11-27 - Rating: 5)
Our Mastertech Service Techs went above and beyond! Super helpful and walked us through the whole process. A very pleasant experience! We cant thank Kyle and McKenzie enough! The professionalism and compassion of the company shined through these extremely professional Technicians. 10/10 would absolutely highly recommend to anyone in need of assisstance with there furnace/heating problems. Thanks again Kyle and McKenzie!

Review 154 (2023-07-09 - Rating: 5)
Our tech did amazing!!! He found all the leaks we had in our gas line and got it all fixed in a day. We were on a time crunch and had to get it fixed before Monday so he came out on Sunday and stayed until he was 100%sure the line was working perfect. Had about 5 more leaks than expected and he was kind, patient, and hardworking!! He had a wonderful attitude even with unexpected problems and even when a wrench slipped and cut his cheek. Would highly recommend this company for any piping issues!!!

Review 155 (2025-01-03 - Rating: 5)
I would recommend them to everyone! They’re very professional and get the job(s) done right every time! I’d personally recommend Macenzie, she’s very knowledgeable and professional.

Review 156 (2024-06-10 - Rating: 5)
Update 6/10/24: We went back to MasterTech to have an additional outdoor faucet installed on the main level of our house. Best techs around! Punctual, efficient, and just plain nice guys. A-1 job today and every time weve used MasterTech.Gary is one of the best! So clear with explaining what needed to be done and why. Explained the next system thoroughly.

Review 157 (2024-12-03 - Rating: 5)
The tech, Gary Buck, was awesome to work with, very knowledgeable as well as personable.

Review 158 (2024-01-12 - Rating: 5)
I called Master Tech on a very bad weather day and they sent a very nice young man right out. I had called others first and they were not taking calls or emergency calls only. He fixed our problem and we were very happy with the cost. We will definitely call Master Tech again if we should need a plumber.

Review 159 (2023-04-28 - Rating: 5)
Andy was super professional and helped us with getting a new water heater installed even though it was getting late on a Friday evening. He truly went above and beyond. After the installation, Andy gave me a ton of great tips to help keep the water systems in good repair. I would definitely recommend their services!

Review 160 (2023-03-21 - Rating: 5)
Customer service was incredibly responsive and got me scheduled next day. Kyle was on time and called when he was on his way. Diagnosed the issue, fixed it, and installed our new thermostat in an hour and a half. He also made sure to explain the steps along the way so we knew what was going on.

Review 161 (2024-12-13 - Rating: 5)
Logan came out promptly and quickly resolved the issue with my garbage disposal. He was friendly and helpful. Thanks for the great service (even if I couldn’t talk him into a birthday discount)! Ha!

Review 162 (2024-09-04 - Rating: 5)
Very professional. Yearly maintenance of furnace. Very thorough evaluating the furnace. Would recommend having yearly maintenance.

Review 163 (2024-02-29 - Rating: 5)
Andy the tech was wonderful. He explained everything and estimates before starting the project. He was kind, courteous and cleaned up any mess that had occurred. If I would need a project done, I would request Andy. Thanks again.

Review 164 (2024-01-16 - Rating: 5)
From the moment I called in for service to the service tech who was on site, the team was very professional. The service tech was extremely knowledgeable and very informative. He identified the issues, repaired them and had our two systems running. I will definitely recommend them and I will be using them again.

Review 165 (2023-03-29 - Rating: 5)
Gary Buck was amazing! He arrived on time, identified the leak, and saved me money. Most importantly, he repaired the leak in about 2 hours as promised. He was personable and professional. He explained the process and the warranty. Gary was helpful and honest about the repair. He even offered a suggestion and left an opportunity for a future addition. I will use Garys services again! Thank you Master Tech Plumbing, Heating, and Cooling.

Review 166 (2023-12-01 - Rating: 5)
VERY professional! Informed me of everything they were doing as they were doing it. Touched almost whole house. Took all day, but the guys worked without a break. In other words, they worked their butts off and do the best job I have ever seen a plumbing company do! Call them, its worth every penny.

Review 167 (2024-11-30 - Rating: 5)
Gary always does a great job. Friendly, Clean and Quick.

Review 168 (2023-08-04 - Rating: 5)
We had two different plumbing issues this week and so we had the opportunity to work with two of their techs. Both of them were professional and very helpful. Explained all of our options and really kept cost in mind. Thank you for such great service and for being so flexible with scheduling!

Review 169 (2024-11-05 - Rating: 5)
Great job, explained what needed to be done and completed work in a timely manner and left everything neat and tidy!

Review 170 (2024-12-14 - Rating: 5)
Great emergency service. Got the main line swept and cleared very quickly!

Review 171 (2024-12-20 - Rating: 5)
Logan was awesome and super helpful. Great experience!

Review 172 (2024-03-02 - Rating: 5)
We had a pipe burst in our house and the techs who responded were all very polite and professional. They were up front about costs and what could be done to mitigate the costs. They also provided advice on how to get the most out of our plumbing and water systems.

Review 173 (2024-02-19 - Rating: 5)
Scheduled a system check for recently purchased house. Matt Strouse was very professional and personable in checking everything and answering my questions of maintenance timeframes for things I need to do. Now I feel much more confident about how everything works (tankless water heater & water softener) and definitely know who to call for any future needs. Highly recommend!!!

Review 174 (2023-08-23 - Rating: 5)
Mathew did a great job this morning he was quick. Polite and friendly and just an overall great peoples person! He even helped out with my bathtub drain so that I could give my toddler baths with ease. Thank you so much for being so friendly and providing quality work!

Review 175 (2024-10-28 - Rating: 5)
MasterTech is very professional. They train their employees to have excellent customer service skills. So far, the work done has been good. It’s a little costly, but you get what you pay for. Suggestion to management- encourage customers to schedule on days where someone is home for a few hours. I would be more likely to agree to work on the spot if I could plan for it.

Review 176 (2023-04-12 - Rating: 5)
The office was super helpful getting my appointment scheduled and Ryan was at my door within 2 hours. He quoted the price before starting and was able to snake my sewer line quickly. He was very professional and knowledgeable. I’d highly recommend him and his team.

Review 177 (2024-09-03 - Rating: 5)
The technician was very fast, efficient, and friendly and got our A/C working again very quickly!!

Review 178 (2023-12-06 - Rating: 5)
I had an issue that was not easily resolved. Everyone involved was knowledgeable, professional, and pleasant to work with from those who answer the phone to the various specialized, on-site technicians. They made resolving the problem a priority and followed through with their promises every step of the way.

Review 179 (2022-12-28 - Rating: 5)
Update to my original review - these guys are the best; I worked with Matt, Chris and Nate on a variety of issues from sewer line, to HVAC all around the holidays when timing can be tough. They did it all very quickly with a ton of knowledge and were very kind. Their service convinced me to become a paying member for the yearly inspections/service and peace of mind. Highly recommend.

Review 180 (2024-11-12 - Rating: 5)
Andy was amazing! He explained everything so clearly.

Review 181 (2024-06-11 - Rating: 5)
Gary was on time, professional, and pleasant to work with. He did a great job and left the area clean when he was finished.

Review 182 (2024-11-02 - Rating: 5)
Matt and Brian determine our issue and quickly remedied it. I would recommend them to everyone

Review 183 (2023-02-23 - Rating: 5)
So far I havent used Master Tech to install or service anything, but I plan to. Gary came out to assess and give me an estimate on water heater options. He was great! He was informative and not pushy. He was very knowledgeable and talked out the options with me and answered all of my questions and then some.

Review 184 (2024-08-16 - Rating: 5)
Max was great! Right on time, very knowledgeable and problem was resolved quickly. Thank you!

Review 185 (2023-04-10 - Rating: 5)
We had Chad and Matthew come to the house to repair a pipe issue. I have been a property manager for over 20 years and I have seen my fair share of disappointing product from disappointing companies. Master tech sent these two exceptional guys out and that’s all they did exceptional work, hands-down. they were so nice and friendly and very open with what they were doing and what all needed to be done. Usually spending money is not a fun thing to do when it’s just for repairs but I feel like spending money today was a blessing because I know the work was done, right and I got to meet two exceptional young men. I would recommend master tech over any plumbing company in Columbia and the surrounding areas. Trust me I’ve seen a lot and this is the best experience I’ve ever had. I just got lucky that it was on my personal property , thank you Chad and Matthew !