Mr. Rooter Plumbing of Northern California

Located in Chico, California

Address: 9 Commerce Ct, Chico, CA 95928, United States

Phone: +1 530-342-9000

Rating: 4.9

Services

Identifies as veteran-owned
NFC mobile payments
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Comments

Review 1 (2024-10-15 - Rating: 5)
The techs are very friendly and informative of what is going on while they are working on. No surprises in the end when it comes to cost. They come during the time frame they give you and are ready to work when they get to your home. Very professional and great work. I highly recommend using Mr. Rooter Plumbing out of Chico, CA.

Review 2 (2024-07-27 - Rating: 5)
Quick to respond. Fellow came out and consulted with me, then purchased needed faucet/plumbing and installed new one same day, within hours. Used their services before.

Review 3 (2023-09-04 - Rating: 5)
Saved my day! This business is outstanding. I had a big leak in front of my house. Water service people told me it was my water main and shut off my water until I could have it fixed. This was Saturday on a holiday weekend. They promptly responded, gave me a very reasonable quote and kept with that price although the poor guy was digging for several hours. He kindly suggested I could leave to get to work while he waited another hour for the glue to dry and to have my water turned back on. What a relief! Everyone from dispatch to the repairman were so nice and understanding of this freaked out old woman expecting a huge bill and maybe no water for awhile. Cannot thank or praise them enough.Just keeps getting better! The next day I found the leak still going. They came out again and explained it was on the meter box, thus not my responsibility. California Water came out and confirmed this. He commended the quality of work that had been done on the original repair. Great service!!!

Review 4 (2024-06-15 - Rating: 5)
Fast response, very professional, quality work, very reasonable pricing. They are now my go to for all my plumbing needs.Thank youKevin Haywood

Review 5 (2024-01-17 - Rating: 5)
Gordon is a very amazing vendor and a great Manager to his team. Ive had several techs come onto my property and all were professional, respectful, and fair. If Im calling Mr Rooter, I know my prices will be fair, my property will be treated with respect, and the job will be done well!. Ashley- Manager at Colusa Green Apartments

Review 6 (2024-11-03 - Rating: 5)
Smart, efficient and courteous. Best plumber in Butte County!

Review 7 (2023-07-19 - Rating: 5)
My goodness YES I would recommend your Plumbing Service to others :-) :-) Your technician arrived BEFORE the scheduled time :-) He (Craig) explained what & why about the broken pipe and repaired it within an hour :-) He waited until the new pipe was seated and then turned on the water :-) Very competent & courteous & timely. Thank-you very much :-) D.

Review 8 (2023-11-20 - Rating: 5)
I highly recommend Mr. Rooter Plumbing. After getting 4 bids to install a new heat extractor in my 5 year old tankless water heater, Mr. rooters bid was a whopping 65% less than the next lowest bid. I was also impressed with the professionalism and caring attitude of one of their plumbers, Craig Kite, who went the extra mile and made sure that I got hot water A.S.A.P. I will continue to use and recommend Mr. Rooter Plumbing. Save time, trouble and money by calling them 1st!

Review 9 (2022-08-31 - Rating: 5)
Called for a behind the sink (in the wall) valve leak repair. Mr. Rooter Plumbing sent a technician out within 30 minutes of my call. The technician Andrew, evaluated, quoted me, and had the repair completed within 90 minutes. They provide an Excellent value. I have used them before, and appreciate their courteous response, and great price.Brent.

Review 10 (2022-12-16 - Rating: 5)
Mr. Gibbons crew diligently and thoughtfully pursued rattling and banging hot water pipes until they were sure of the location. In fact, they refused to give up as options dwindled. A little patchwork of a bathroom wall is needed. The gentlemen were very polite and tidy, and we are favorably impressed with the professional service and pricing.

Review 11 (2023-03-22 - Rating: 5)
The two men who came to take care of our plumbing issue were here within a couple of hours, they were VERY respectful and cautious of our property, explained the issue and gave us great information. We will definitely call when needed!

Review 12 (2023-03-26 - Rating: 5)
Excellent primary plumbing contractor for all residential plumbing services. Reliable, prompt, knowledgeable, quality productsand services at competitive pricing from Mr. Rooter. Highest recommendations for this fine team from a long term NorthernCalifornia customer.

Review 13 (2024-11-21 - Rating: 5)
I had a problem with my washing machine drain that seemed to have no solution. I even started to wonder if I was going to need a very expensive repiping of the entire house. Fortunately technician Jose was assigned to my case. This extremely personable young professional diagnoaed the problem and persisted in finding a solution that was both effective and reasonably priced. In the future for all my plumbing neeyi will call Me. Rooter and ask for Jose.

Review 14 (2022-08-31 - Rating: 5)
We were very pleased with the work performed by Mr. Rooters technicians. They were courteous and maticulous in making sure the installations were done properly. Thank you for your great service, Kamon! I would highly recommend using Mr. Rooter for your plumbing needs!

Review 15 (2022-05-02 - Rating: 5)
Our toilet water water was backing up into our showers. I called them at 10:30pm on Sunday night and they showed up at my door @11pm. Took care of the problem right there and then! Very professional and quick! Highly recommend them!

Review 16 (2022-05-06 - Rating: 5)
Brandon came 1st day for an estimate. We liked his quote/professionalism & honest answers. We sent an email the next day telling them it was a go. 2 days later, we had a NEW water heater. Very responsive. We are just hoping/praying that since the old water heater was 19 yrs old, this NEW one will help to lower our PGE bill!

Review 17 (2023-11-03 - Rating: 5)
Gordon does a great job, gets in and gets it done. I have known Gordon for many years, and I will recommend him to fix plumbing problems that you might have.

Review 18 (2022-01-31 - Rating: 5)
Gordon Gibbons and now with his team at Mr. Rooter has been serving our needs here in Chico for over 10 years. Always on time and at the ready for any issues, 24/7. Cant say enough good things about how happy we are with the service and the efficiency along with the responsiveness.

Review 19 (2022-07-25 - Rating: 5)
I had what I thought was going to be a very simple fix of a clogged drain. The first day that Brandon came out to my home, he also thought the same thing. He tried everything to figure out why my bathtub was not draining, even going under the tub and doing as much as he could on his own. He assured me that he would be back with another coworker so that they could investigate further and although it took three times, Brandon did not give up. It turned out that it was not just a backed up drain but a shotty plumbing job done by a previous owner and Brandon worked hard to find a fix that would not cost me an arm and a leg. Brandon was always kind, friendly and professional and explained everything to me step-by-step so that I understood and was comfortable with all of the decisions that were made. I highly recommend this company to anyone.

Review 20 (2021-08-13 - Rating: 5)
We have used Mr. Rooter multiple times over the years but today we were fortunate to use one of their techs, Kamon, who was so positive, knowledgeable and helpful.We had a drainage issue related to a laundry drain with 50+ year old pipes. When just snaking didn’t resolve he removed the inside portion to get better access and to switch to PVC piping.He went above and beyond with everything he did and made us feel well taken care of. We will definitely use Mr. Rooter again and even request Kamon.

Review 21 (2024-06-13 - Rating: 5)
They are great to deal with! Super quick response time and very helpful!

Review 22 (2024-02-08 - Rating: 5)
Great timing, we called and they came the next morning. They quickly found the problem. Very clean and nice.

Review 23 (2021-07-07 - Rating: 5)
Had a couple different plumbers come out to fix a sewage issue and they couldn’t help me. Steve and Kam from Mr. Rooters in Chico were very responsive and friendly and seemed to fix what others couldn’t with ease. Very knowledgeable and professional.

Review 24 (2023-02-06 - Rating: 5)
Excellent crew was sent to our house and they worked hard to deal with the home warranty drama and get the job going so we would have hot water.

Review 25 (2022-07-24 - Rating: 5)
Brandon was a very nice person to do business with. Arrived on time and got the job done quick !! Very pleased and would recommend this company and was a fair price too!!

Review 26 (2023-08-28 - Rating: 5)
Craig is expedious, knowledgeable, and friendly. My evening flipped from high stress to no stress in the span of 45 mins. Thank you!

Review 27 (2022-12-06 - Rating: 5)
Very prompt, and helpful. Serviceman spent close to one hour looking for the sewer pipe. Performed the cleaning in a very efficient manner.

Review 28 (2020-12-14 - Rating: 5)
Had major leak on a Saturday afternoon, they got someone out here quickly. He was kind, fast and recognized and fixed the problem right away. Great service!

Review 29 (2023-06-02 - Rating: 5)
The gentleman provided knowledge gave us upfront price and was very polite. Had fixed in 20 minutes. Would use them again

Review 30 (2023-08-09 - Rating: 5)
Had a plumbing emergency at our preschool and they came out right away to help. We will definitely call them again for future needs!

Review 31 (2023-11-23 - Rating: 5)
Very quick to respond. Took out old water heater and took it away. Worked quickly to get new water heater in

Review 32 (2023-03-20 - Rating: 5)
Very pleased, had water valve moved into wall so I can push washer and dryer back. Very happy.

Review 33 (2018-07-05 - Rating: 5)
Best price for great quality work and service. Have used them numerous times and have always been happy. They beat the heck out of the competitions prices!

Review 34 (2020-12-05 - Rating: 5)
Had a great experience with Mr. Rooter, as they communicated well, and turned around replacing our water heater. Great service!

Review 35 (2024-05-26 - Rating: 5)
Excellent Service! Honest and quick response! Thank you, Andrew!!

Review 36 (2022-04-07 - Rating: 5)
It was great the gentleman was on time service was well done he was very personable. Would recommend the company and him as a service technician.

Review 37 (2021-07-14 - Rating: 5)
Bery professional, courteous, and responsive. The office staff was very kind and responsive as well. I would definitely use them again!!

Review 38 (2024-09-13 - Rating: 5)
Reliable, friendly, efficient.

Review 39 (2023-05-18 - Rating: 5)
They came out to check my Plumbing to see if there was any lakes anywhere and they were very professional thank you for your time

Review 40 (2023-08-10 - Rating: 5)
They showed Up on time, clean and very respectable, great experience.

Review 41 (2024-03-22 - Rating: 5)
Will use these guys at all of my properties! Very knowledgeable. Fixed the pipe even cheaper than they said they could.

Review 42 (2023-11-29 - Rating: 5)
Technician knew what he was doing and was very helpful and courteous.

Review 43 (2024-03-05 - Rating: 5)
Very professional and they arrived on time. The guys worked very hard and got the job done even with bad weather. I would recommend these guys any day.

Review 44 (2020-06-29 - Rating: 5)
Great company. Dependable and cleaned everything up after the job!

Review 45 (2022-07-01 - Rating: 5)
Five star service on our water heater repair. Thank you!

Review 46 (2020-10-17 - Rating: 5)
Super efficient and easy and very friendly. Would use them again for sure!!

Review 47 (2022-11-07 - Rating: 5)
Ready willing and able. Will definately use again.

Review 48 (2020-06-23 - Rating: 4)
They do great work, when you run a business, thats a MUST

Review 49 (2021-05-18 - Rating: 5)
Quick and very professional. Price was affordable!

Review 50 (2023-07-20 - Rating: 5)
Quick response to a leaking pipe in the crawl space. Thank You!

Review 51 (2021-03-27 - Rating: 5)
Very professional and responsive! Knows plumbing very well and has great suggestions. Just did a major bathroom remodel. Thanks guys!

Review 52 (2022-09-12 - Rating: 5)
Clogged drain in kitchen, came out within an hour on a weekend.

Review 53 (2022-09-21 - Rating: 5)
They found and fixes a gas leak under the house. They showed up on time, and followed through with updates.

Review 54 (2023-04-11 - Rating: 5)
They were efficent and respectful

Review 55 (2021-06-25 - Rating: 5)
Did a great job in a timely manner!!

Review 56 (2021-01-16 - Rating: 5)
Gordon and Craig are great guys and do excellent work.

Review 57 (2020-12-28 - Rating: 5)
Came out same day of call did a GRREAT job! THANK YOU!

Review 58 (2022-09-13 - Rating: 5)
They Showed UP! They went above and beyond!

Review 59 (2020-10-28 - Rating: 5)
Arrived on time..very courteous..very friendly young men..saw the problem and quoted me a price...installed my new toilet (exactly what I wanted) within 30 minutes...Could not be happier with their service ,,